2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	38	5	0	5	89	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	17	10	3	70	13	30
2017	University certificate or diploma below the bachelor's level	36	36	21	7	0	71	7	14
2017	Bachelor's degree	28	47	9	10	6	75	16	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	45	7	11	5	78	16	122
2014	Secondary or high school graduation certificate or equivalent or less	36	50	0	7	7	86	14	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	39	18	9	5	68	14	44
2014	Bachelor's degree	43	40	9	3	5	83	8	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	43	6	8	4	82	12	147
2011	Secondary or high school graduation certificate or equivalent or less	44	16	32	0	8	60	8	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	45	15	8	4	74	11	53
2011	University certificate or diploma below the bachelor's level	36	45	0	9	9	82	18	11
2011	Bachelor's degree	38	44	10	4	3	83	7	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	44	8	5	3	84	8	120
2008	Secondary or high school graduation certificate or equivalent or less	45	35	15	0	5	80	5	20
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	47	13	11	2	73	13	45
2008	Bachelor's degree	35	37	13	11	5	72	16	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	40	7	1	4	88	5	82

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	16	5	11	11	0	73	21	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	13	7	17	3	62	24	30
2017	University certificate or diploma below the bachelor's level	29	43	21	7	0	0	71	7	14
2017	Bachelor's degree	31	38	11	10	11	0	69	20	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	39	11	15	8	2	66	23	122

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	11	5	0	5	0	89	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	27	13	3	3	0	80	7	30
2017	University certificate or diploma below the bachelor's level	47	53	0	0	0	0	100	0	15
2017	Bachelor's degree	49	35	12	2	2	0	84	4	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	34	6	3	2	0	89	6	122
2014	Secondary or high school graduation certificate or equivalent or less	77	15	8	0	0	0	92	0	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	39	5	2	5	0	89	7	44
2014	Bachelor's degree	63	29	3	3	2	0	92	5	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	25	8	3	1	1	88	4	147
2011	Secondary or high school graduation certificate or equivalent or less	44	32	8	12	4	0	76	16	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	26	6	6	6	0	83	11	54
2011	University certificate or diploma below the bachelor's level	73	18	0	0	0	9	100	0	11
2011	Bachelor's degree	58	33	6	3	0	0	91	3	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	35	6	1	1	1	92	2	120

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	38	5	5	0	0	89	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	30	13	10	0	0	77	10	30
2017	University certificate or diploma below the bachelor's level	31	54	15	0	0	0	85	0	13
2017	Bachelor's degree	32	46	10	7	4	1	80	11	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	40	12	8	4	0	76	12	121
2014	Secondary or high school graduation certificate or equivalent or less	50	43	7	0	0	0	93	0	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	43	9	5	7	0	80	11	44
2014	Bachelor's degree	44	41	6	4	5	0	85	9	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	35	7	8	3	1	82	11	147
2011	Secondary or high school graduation certificate or equivalent or less	36	36	20	8	0	0	72	8	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	45	9	6	4	0	81	9	53
2011	University certificate or diploma below the bachelor's level	36	45	0	18	0	0	82	18	11
2011	Bachelor's degree	53	37	5	4	0	0	90	4	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	38	8	3	2	0	87	5	120
2008	Secondary or high school graduation certificate or equivalent or less	50	35	10	5	0	0	85	5	20
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	46	11	9	2	0	78	11	46
2008	Bachelor's degree	45	37	7	8	2	0	82	11	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	35	1	2	1	0	95	4	81

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	16	27	0	0	0	0	73	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	17	3	10	3	0	69	14	30
2017	University certificate or diploma below the bachelor's level	20	40	20	20	0	0	0	60	20	15
2017	Bachelor's degree	33	35	15	11	6	0	0	68	17	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	38	18	12	5	1	0	64	17	122
2014	Secondary or high school graduation certificate or equivalent or less	36	29	29	7	0	0	0	64	7	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	50	9	5	5	2	2	81	10	44
2014	Bachelor's degree	48	36	9	4	3	0	0	84	7	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	38	8	7	2	0	0	83	9	147
2011	Secondary or high school graduation certificate or equivalent or less	38	42	13	4	4	0	0	79	8	24
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	31	17	6	11	0	0	67	17	54
2011	University certificate or diploma below the bachelor's level	9	45	36	0	9	0	0	55	9	11
2011	Bachelor's degree	42	35	12	8	3	1	0	78	11	113
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	12	7	2	1	0	80	8	120

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	32	16	0	0	0	0	84	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	40	23	3	7	3	0	66	10	30
2017	University certificate or diploma below the bachelor's level	13	53	20	13	0	0	0	67	13	15
2017	Bachelor's degree	33	31	17	11	8	0	0	64	19	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	39	15	16	4	2	0	65	20	122
2014	Secondary or high school graduation certificate or equivalent or less	36	36	29	0	0	0	0	71	0	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	45	14	7	2	0	2	77	9	44
2014	Bachelor's degree	44	42	8	5	2	0	0	86	6	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	39	7	8	3	0	0	82	12	147
2011	Secondary or high school graduation certificate or equivalent or less	32	40	28	0	0	0	0	72	0	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	43	13	7	9	0	0	70	17	54
2011	University certificate or diploma below the bachelor's level	0	45	36	0	18	0	0	45	18	11
2011	Bachelor's degree	39	40	9	9	3	1	0	79	12	113
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	35	9	9	3	0	0	79	12	120
2008	Secondary or high school graduation certificate or equivalent or less	33	43	19	5	0	0	0	76	5	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	33	17	9	7	0	0	67	15	46
2008	Bachelor's degree	35	45	5	7	7	0	0	80	15	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	35	5	4	1	0	0	90	5	82

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	27	5	0	5	5	0	89	6	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	17	24	10	10	3	3	52	22	29
2017	University certificate or diploma below the bachelor's level	33	33	7	20	7	0	0	67	27	15
2017	Bachelor's degree	35	25	15	14	7	4	0	62	22	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	22	14	16	10	6	2	56	29	122
2014	Secondary or high school graduation certificate or equivalent or less	36	36	14	7	7	0	0	71	14	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	25	16	9	7	5	2	66	17	44
2014	Bachelor's degree	43	38	9	5	3	2	1	83	8	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	25	11	6	9	6	1	72	16	147
2011	Secondary or high school graduation certificate or equivalent or less	24	40	4	8	12	12	0	73	23	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	26	20	7	11	6	0	59	20	54
2011	University certificate or diploma below the bachelor's level	18	27	9	36	9	0	0	45	45	11
2011	Bachelor's degree	41	28	11	12	5	2	2	72	17	113
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	24	12	9	5	6	2	72	15	120
2008	Secondary or high school graduation certificate or equivalent or less	24	29	29	10	5	5	0	55	15	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	20	28	17	7	4	0	45	25	46
2008	Bachelor's degree	21	35	16	12	12	4	0	59	24	94
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	21	9	5	6	6	1	79	12	82

Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	11	21	11	0	0	0	68	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	20	7	3	3	0	69	10	30
2017	University certificate or diploma below the bachelor's level	27	40	13	13	0	7	0	71	14	15
2017	Bachelor's degree	46	33	9	5	6	1	0	80	12	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	28	9	5	8	3	1	77	14	122
2014	Secondary or high school graduation certificate or equivalent or less	36	50	14	0	0	0	0	86	0	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	30	14	11	5	0	0	70	16	44
2014	Bachelor's degree	46	30	11	8	2	2	1	78	10	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	23	13	7	3	3	2	76	10	147
2011	Secondary or high school graduation certificate or equivalent or less	48	20	16	4	4	8	0	74	9	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	20	13	17	6	0	0	65	22	54
2011	University certificate or diploma below the bachelor's level	18	55	18	9	0	0	0	73	9	11
2011	Bachelor's degree	46	30	7	10	2	3	1	80	13	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	30	10	4	5	5	2	79	10	120
2008	Secondary or high school graduation certificate or equivalent or less	57	5	19	5	10	5	0	65	15	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	26	17	7	7	11	0	66	15	46
2008	Bachelor's degree	39	30	4	11	10	6	0	74	22	94
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	34	17	5	2	4	1	74	8	82

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	5	27	11	0	0	0	62	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	43	13	3	7	0	0	77	10	30
2017	University certificate or diploma below the bachelor's level	27	53	0	20	0	0	0	80	20	15
2017	Bachelor's degree	39	37	9	10	4	1	0	76	14	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	32	6	10	5	1	1	79	15	122
2014	Secondary or high school graduation certificate or equivalent or less	36	43	14	7	0	0	0	79	7	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	39	9	9	5	0	0	77	14	44
2014	Bachelor's degree	39	44	3	10	2	0	1	84	13	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	36	7	9	4	2	2	79	13	147
2011	Secondary or high school graduation certificate or equivalent or less	32	48	8	4	4	4	0	83	8	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	26	13	6	9	0	0	72	15	54
2011	University certificate or diploma below the bachelor's level	36	27	9	18	9	0	0	64	27	11
2011	Bachelor's degree	42	37	10	6	3	1	1	81	9	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	35	7	6	6	3	1	81	12	120
2008	Secondary or high school graduation certificate or equivalent or less	43	29	5	5	19	0	0	71	24	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	41	11	4	7	0	0	78	11	46
2008	Bachelor's degree	27	43	9	8	9	2	0	72	18	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	39	9	15	1	0	1	75	16	82

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	5	21	5	5	0	0	68	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	30	17	10	3	0	0	70	13	30
2017	University certificate or diploma below the bachelor's level	27	53	20	0	0	0	0	80	0	15
2017	Bachelor's degree	51	30	8	4	6	0	0	81	11	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	21	9	3	14	0	2	73	18	122
2014	Secondary or high school graduation certificate or equivalent or less	57	36	7	0	0	0	0	93	0	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	32	9	11	5	0	0	75	16	44
2014	Bachelor's degree	51	33	5	7	4	1	1	84	11	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	10	5	6	0	2	78	12	147

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	21	27	11	0	0	0	62	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	33	13	27	10	7	0	46	39	30
2017	University certificate or diploma below the bachelor's level	20	33	13	20	7	7	0	57	29	15
2017	Bachelor's degree	14	33	15	21	11	6	0	50	34	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	25	16	20	18	5	0	44	40	122
2014	Secondary or high school graduation certificate or equivalent or less	14	50	21	7	7	0	0	64	14	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	43	25	9	5	2	0	60	14	44
2014	Bachelor's degree	26	46	9	10	3	6	0	76	14	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	36	11	10	5	7	1	72	16	146
2011	Secondary or high school graduation certificate or equivalent or less	12	36	12	16	8	16	0	57	29	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	30	15	15	19	2	0	51	34	54
2011	University certificate or diploma below the bachelor's level	18	27	18	27	9	0	0	45	36	11
2011	Bachelor's degree	18	36	20	14	9	3	0	56	23	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	38	16	8	7	3	0	69	15	120

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	27	11	16	5	0	0	68	21	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	40	10	23	17	3	0	48	41	30
2017	University certificate or diploma below the bachelor's level	13	40	13	20	13	0	0	53	33	15
2017	Bachelor's degree	15	30	13	25	18	0	0	44	42	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	20	21	22	21	2	0	34	44	122
2014	Secondary or high school graduation certificate or equivalent or less	29	43	14	7	7	0	0	71	14	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	45	30	11	5	2	0	53	16	44
2014	Bachelor's degree	23	50	10	10	5	3	0	74	15	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	41	12	12	9	2	1	67	21	147
2011	Secondary or high school graduation certificate or equivalent or less	28	24	36	4	8	0	0	52	12	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	30	22	9	17	2	0	51	26	54
2011	University certificate or diploma below the bachelor's level	9	9	27	36	18	0	0	18	55	11
2011	Bachelor's degree	17	39	14	17	11	1	0	57	29	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	33	15	18	7	1	0	60	25	120
2008	Secondary or high school graduation certificate or equivalent or less	29	19	24	14	14	0	0	48	29	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	26	17	17	17	0	0	48	35	46
2008	Bachelor's degree	19	36	12	22	12	0	0	55	34	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	34	12	11	7	0	0	70	18	82

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	11	32	11	11	0	0	46	21	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	23	13	23	20	10	0	37	48	30
2017	University certificate or diploma below the bachelor's level	13	20	40	13	7	7	0	36	21	15
2017	Bachelor's degree	16	25	14	26	14	5	0	43	42	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	22	17	25	24	3	0	32	50	121
2014	Secondary or high school graduation certificate or equivalent or less	14	57	14	7	7	0	0	71	14	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	27	34	18	2	9	0	40	23	44
2014	Bachelor's degree	17	40	16	18	5	5	0	59	24	128
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	39	14	13	9	6	0	62	23	147
2011	Secondary or high school graduation certificate or equivalent or less	20	24	24	20	4	8	0	48	26	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	41	17	15	13	4	2	53	29	54
2011	University certificate or diploma below the bachelor's level	0	45	9	27	18	0	0	45	45	11
2011	Bachelor's degree	9	39	22	15	12	3	0	50	28	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	37	15	20	8	3	0	56	28	120
2008	Secondary or high school graduation certificate or equivalent or less	14	33	33	10	10	0	0	48	19	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	22	15	28	15	7	0	37	47	46
2008	Bachelor's degree	6	40	12	23	14	4	0	49	39	94
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	46	10	18	2	4	1	68	22	82

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	16	21	11	11	5	0	55	23	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	27	7	33	13	3	0	45	48	30
2017	University certificate or diploma below the bachelor's level	13	33	27	7	20	0	0	47	27	15
2017	Bachelor's degree	15	25	12	21	23	4	0	41	46	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	17	18	16	31	7	0	31	50	121
2014	Secondary or high school graduation certificate or equivalent or less	7	29	21	29	14	0	0	36	43	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	36	27	18	7	5	0	45	26	44
2014	Bachelor's degree	23	36	15	13	8	6	0	62	23	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	36	14	12	11	5	0	61	24	146
2011	Secondary or high school graduation certificate or equivalent or less	28	20	20	12	12	8	0	52	26	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	33	13	11	15	7	2	57	29	54
2011	University certificate or diploma below the bachelor's level	0	64	9	9	18	0	0	64	27	11
2011	Bachelor's degree	18	32	13	21	11	4	0	53	34	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	13	9	7	5	0	69	17	120
2008	Secondary or high school graduation certificate or equivalent or less	19	38	14	19	5	5	0	60	25	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	20	20	13	20	9	0	43	36	46
2008	Bachelor's degree	18	36	8	13	20	5	0	57	34	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	33	17	10	4	5	1	68	14	82

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	21	11	11	16	5	0	60	28	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	40	23	20	10	3	0	45	31	30
2017	University certificate or diploma below the bachelor's level	7	33	20	20	13	7	0	43	36	15
2017	Bachelor's degree	10	36	10	24	18	2	0	47	43	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	22	14	31	20	5	0	31	54	122
2014	Secondary or high school graduation certificate or equivalent or less	14	29	36	14	7	0	0	43	21	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	23	32	27	5	5	0	33	33	44
2014	Bachelor's degree	21	39	18	14	5	2	0	61	20	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	36	18	17	11	1	0	54	28	147
2011	Secondary or high school graduation certificate or equivalent or less	16	28	20	20	12	4	0	46	33	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	46	7	22	13	4	0	56	37	54
2011	University certificate or diploma below the bachelor's level	9	27	0	36	27	0	0	36	64	11
2011	Bachelor's degree	12	37	17	23	10	1	0	50	33	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	43	13	17	8	2	0	62	25	120
2008	Secondary or high school graduation certificate or equivalent or less	24	29	14	19	10	5	0	55	30	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	35	17	22	7	0	4	52	30	46
2008	Bachelor's degree	9	41	10	17	19	4	0	52	38	94
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	50	10	10	6	0	0	74	16	82

Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	27	11	16	0	0	73	16	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	53	13	7	13	0	67	20	30
2017	University certificate or diploma below the bachelor's level	21	36	14	21	0	7	62	23	14
2017	Bachelor's degree	27	37	11	17	9	0	64	26	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	41	12	16	9	0	62	25	122
2014	Secondary or high school graduation certificate or equivalent or less	57	21	7	7	0	7	85	8	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	55	9	11	5	0	75	16	44
2014	Bachelor's degree	27	47	13	9	4	0	74	13	128
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	44	12	10	9	0	69	19	147
2011	Secondary or high school graduation certificate or equivalent or less	36	36	20	8	0	0	72	8	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	28	21	21	6	0	53	26	53
2011	University certificate or diploma below the bachelor's level	9	55	18	9	9	0	64	18	11
2011	Bachelor's degree	27	44	11	10	6	1	72	17	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	48	9	12	4	1	75	16	120

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	38	11	0	5	0	84	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	40	13	17	17	0	53	33	30
2017	University certificate or diploma below the bachelor's level	21	57	7	14	0	0	79	14	14
2017	Bachelor's degree	20	51	9	16	4	0	71	20	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	39	10	20	5	1	65	25	122

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	16	5	32	5	5	0	55	40	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	20	20	27	3	23	3	32	41	30
2017	University certificate or diploma below the bachelor's level	7	13	40	13	20	7	0	21	36	15
2017	Bachelor's degree	16	18	15	26	9	16	1	40	42	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	22	15	22	17	18	0	34	48	122
2014	Secondary or high school graduation certificate or equivalent or less	7	7	29	29	21	0	7	15	54	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	26	19	19	14	9	2	42	37	43
2014	Bachelor's degree	15	28	15	19	9	13	0	49	33	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	28	15	17	10	16	1	49	33	147

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	11	21	5	5	0	0	68	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	20	3	10	0	0	67	13	30
2017	University certificate or diploma below the bachelor's level	13	47	13	13	7	7	0	64	21	15
2017	Bachelor's degree	31	39	9	13	6	1	0	72	20	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	32	10	12	8	1	1	69	21	122
2014	Secondary or high school graduation certificate or equivalent or less	57	21	21	0	0	0	0	79	0	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	39	9	11	9	2	0	70	21	44
2014	Bachelor's degree	33	42	10	9	3	2	1	77	13	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	35	12	11	6	1	2	71	17	147
2011	Secondary or high school graduation certificate or equivalent or less	36	44	16	4	0	0	0	80	4	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	26	7	7	7	2	0	77	15	54
2011	University certificate or diploma below the bachelor's level	27	45	9	18	0	0	0	73	18	11
2011	Bachelor's degree	33	42	15	6	3	1	0	75	10	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	41	12	4	6	1	2	78	10	120
2008	Secondary or high school graduation certificate or equivalent or less	33	33	10	10	14	0	0	67	24	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	11	11	4	0	2	73	16	46
2008	Bachelor's degree	22	37	12	9	16	4	0	62	26	94
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	48	10	9	2	0	2	79	11	82

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Bachelor's degree	29	21	7	29	14	0	50	43	14
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	46	11	7	14	4	67	22	28
2014	Bachelor's degree	29	34	0	29	0	9	68	32	21
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	52	13	9	0	0	78	9	31

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	16	11	5	21	0	0	62	27	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	36	25	7	7	0	0	61	14	28
2017	University certificate or diploma below the bachelor's level	33	27	7	33	0	0	0	60	33	15
2017	Bachelor's degree	31	40	10	14	4	0	0	72	19	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	7	14	6	2	0	73	20	121
2014	Secondary or high school graduation certificate or equivalent or less	14	50	14	14	7	0	0	64	21	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	49	12	14	2	0	0	72	16	43
2014	Bachelor's degree	38	44	7	4	6	1	0	83	10	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	11	6	1	2	0	81	8	146
2011	Secondary or high school graduation certificate or equivalent or less	20	40	16	12	4	8	0	65	17	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	35	7	11	9	0	4	71	21	54
2011	University certificate or diploma below the bachelor's level	0	45	9	18	27	0	0	45	45	11
2011	Bachelor's degree	30	43	7	17	2	2	0	74	19	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	41	8	4	2	3	0	85	6	120
2008	Secondary or high school graduation certificate or equivalent or less	24	48	10	5	5	10	0	79	11	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	50	9	11	9	0	0	72	20	46
2008	Bachelor's degree	27	41	8	14	6	3	0	71	21	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	37	5	7	1	1	0	86	9	82

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	27	0	11	11	5	0	77	23	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	37	23	10	3	17	0	56	16	30
2017	University certificate or diploma below the bachelor's level	13	33	33	13	7	0	0	47	20	15
2017	Bachelor's degree	38	24	10	12	6	8	2	69	20	104
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	29	9	12	9	12	0	65	24	122
2014	Secondary or high school graduation certificate or equivalent or less	14	21	36	7	14	0	7	38	23	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	37	21	12	5	2	0	62	17	43
2014	Bachelor's degree	40	30	13	8	2	7	0	75	11	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	28	11	8	3	7	0	77	11	147
2011	Secondary or high school graduation certificate or equivalent or less	28	20	20	16	4	12	0	55	23	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	15	13	22	7	4	2	55	31	54
2011	University certificate or diploma below the bachelor's level	9	45	18	18	9	0	0	55	27	11
2011	Bachelor's degree	33	36	10	10	2	9	1	76	13	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	21	9	7	4	10	2	77	12	119
2008	Secondary or high school graduation certificate or equivalent or less	19	43	5	14	5	14	0	72	22	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	39	7	15	7	2	0	71	22	46
2008	Bachelor's degree	24	35	14	13	6	8	0	64	21	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	22	5	5	1	12	0	88	7	82

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	21	16	5	0	0	0	79	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	40	10	17	10	0	0	63	27	30
2017	University certificate or diploma below the bachelor's level	20	47	27	7	0	0	0	67	7	15
2017	Bachelor's degree	32	36	11	13	7	0	0	68	21	104
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	39	11	12	8	0	0	69	20	122
2014	Secondary or high school graduation certificate or equivalent or less	21	50	14	7	7	0	0	71	14	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	41	18	5	7	0	0	70	11	44
2014	Bachelor's degree	30	43	11	10	5	1	0	74	15	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	40	8	13	4	1	0	75	17	147
2011	Secondary or high school graduation certificate or equivalent or less	24	48	12	8	8	0	0	72	16	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	33	15	4	11	0	0	70	15	54
2011	University certificate or diploma below the bachelor's level	18	55	9	18	0	0	0	73	18	11
2011	Bachelor's degree	42	39	10	5	3	0	1	82	8	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	40	8	6	2	0	0	84	8	120
2008	Secondary or high school graduation certificate or equivalent or less	24	38	19	14	5	0	0	62	19	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	35	20	13	9	0	0	59	22	46
2008	Bachelor's degree	29	36	14	15	6	0	0	65	21	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	54	9	4	1	0	0	87	5	82

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	21	5	0	5	0	0	89	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	30	13	10	0	0	0	77	10	30
2017	University certificate or diploma below the bachelor's level	53	20	13	13	0	0	0	73	13	15
2017	Bachelor's degree	37	41	4	13	4	0	0	78	18	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	39	4	8	5	1	0	83	13	122
2014	Secondary or high school graduation certificate or equivalent or less	50	36	7	7	0	0	0	86	7	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	36	14	14	0	0	0	73	14	44
2014	Bachelor's degree	44	42	5	7	3	0	0	85	10	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	36	5	6	5	0	0	84	11	147
2011	Secondary or high school graduation certificate or equivalent or less	48	28	8	12	4	0	0	76	16	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	34	11	9	4	0	0	75	13	53
2011	University certificate or diploma below the bachelor's level	55	36	0	0	9	0	0	91	9	11
2011	Bachelor's degree	50	41	6	2	1	0	1	91	3	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	35	8	3	3	0	0	88	5	120
2008	Secondary or high school graduation certificate or equivalent or less	33	43	19	5	0	0	0	76	5	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	35	13	17	2	0	0	67	20	46
2008	Bachelor's degree	38	43	5	8	5	0	0	81	14	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	33	1	9	0	0	0	90	9	82

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	21	5	0	5	0	0	89	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	30	10	7	7	0	0	77	13	30
2017	University certificate or diploma below the bachelor's level	47	40	7	7	0	0	0	87	7	15
2017	Bachelor's degree	51	34	5	6	4	0	0	85	10	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	30	4	7	5	1	0	84	12	122
2014	Secondary or high school graduation certificate or equivalent or less	64	29	0	0	7	0	0	93	7	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	32	14	14	2	0	0	70	16	44
2014	Bachelor's degree	48	38	4	5	5	1	0	87	9	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	34	3	7	5	0	0	84	12	147
2011	Secondary or high school graduation certificate or equivalent or less	40	40	8	4	8	0	0	80	12	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	30	9	6	7	0	0	78	13	54
2011	University certificate or diploma below the bachelor's level	45	36	0	0	18	0	0	82	18	11
2011	Bachelor's degree	57	35	6	2	0	0	1	92	2	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	34	3	6	2	0	0	90	8	120
2008	Secondary or high school graduation certificate or equivalent or less	48	29	24	0	0	0	0	76	0	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	43	7	11	0	0	0	83	11	46
2008	Bachelor's degree	46	38	4	8	3	0	0	84	12	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	37	2	0	1	0	0	96	1	82

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	21	11	5	5	5	0	77	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	33	30	13	10	7	0	43	25	30
2017	University certificate or diploma below the bachelor's level	7	53	7	27	7	0	0	60	33	15
2017	Bachelor's degree	24	37	13	17	9	1	0	61	26	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	37	20	15	10	0	0	56	25	122
2014	Secondary or high school graduation certificate or equivalent or less	21	36	7	14	21	0	0	57	36	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	45	14	14	11	0	0	61	25	44
2014	Bachelor's degree	36	34	12	13	4	1	0	71	17	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	37	11	10	7	3	0	71	18	147
2011	Secondary or high school graduation certificate or equivalent or less	24	32	20	16	0	8	0	61	17	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	9	15	13	0	2	62	28	54
2011	University certificate or diploma below the bachelor's level	9	36	9	36	9	0	0	45	45	11
2011	Bachelor's degree	33	40	12	11	3	1	0	74	14	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	35	12	8	1	1	1	80	8	120
2008	Secondary or high school graduation certificate or equivalent or less	29	33	14	19	5	0	0	62	24	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	43	20	9	9	0	0	63	17	46
2008	Bachelor's degree	29	35	11	17	7	1	0	65	25	94
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	49	5	6	1	1	0	88	7	82

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	38	28	6	17	6	0	6	70	24	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	17	27	20	20	3	3	29	43	30
2017	University certificate or diploma below the bachelor's level	13	27	33	27	0	0	0	40	27	15
2017	Bachelor's degree	18	26	11	23	19	1	2	46	43	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	27	16	16	20	2	3	45	38	122
2014	Secondary or high school graduation certificate or equivalent or less	29	14	0	7	50	0	0	43	57	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	23	20	18	20	0	0	41	39	44
2014	Bachelor's degree	31	30	8	16	9	4	2	64	27	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	37	6	10	18	1	3	64	29	147
2011	Secondary or high school graduation certificate or equivalent or less	28	24	4	20	20	0	4	54	42	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	19	9	24	24	0	6	39	51	54
2011	University certificate or diploma below the bachelor's level	9	9	18	18	45	0	0	18	64	11
2011	Bachelor's degree	26	23	17	16	15	2	3	51	32	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	28	12	18	13	0	5	55	32	120
2008	Secondary or high school graduation certificate or equivalent or less	10	24	10	14	33	0	10	37	53	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	28	26	13	13	2	2	45	27	46
2008	Bachelor's degree	13	40	9	16	20	2	0	54	37	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	40	13	10	5	0	6	70	16	82

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	38	11	0	5	0	0	84	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	7	17	3	3	0	72	21	30
2017	University certificate or diploma below the bachelor's level	27	40	7	27	0	0	0	67	27	15
2017	Bachelor's degree	24	52	5	12	6	0	0	76	19	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	42	11	13	7	0	0	69	20	122
2014	Secondary or high school graduation certificate or equivalent or less	29	50	14	7	0	0	0	79	7	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	36	18	14	7	0	0	61	20	44
2014	Bachelor's degree	33	42	9	12	3	0	0	75	15	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	51	7	10	7	1	0	75	18	147
2011	Secondary or high school graduation certificate or equivalent or less	28	40	12	16	4	0	0	68	20	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	35	4	11	11	0	2	74	23	54
2011	University certificate or diploma below the bachelor's level	27	27	27	0	18	0	0	55	18	11
2011	Bachelor's degree	38	46	4	9	3	0	0	84	11	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	44	9	8	2	0	0	81	10	120

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	16	16	11	0	0	73	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	40	10	10	3	0	77	13	30
2017	University certificate or diploma below the bachelor's level	20	33	13	27	0	7	57	29	15
2017	Bachelor's degree	32	45	10	10	4	0	77	13	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	39	10	16	6	0	68	22	122
2014	Secondary or high school graduation certificate or equivalent or less	43	43	7	7	0	0	86	7	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	32	11	16	9	0	64	25	44
2014	Bachelor's degree	36	39	16	8	2	0	74	10	128
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	43	7	10	5	1	77	16	147

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	16	16	5	5	0	73	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	7	17	7	3	69	24	30
2017	University certificate or diploma below the bachelor's level	20	40	7	33	0	0	60	33	15
2017	Bachelor's degree	31	40	11	11	6	0	71	18	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	48	9	10	9	1	72	19	122
2014	Secondary or high school graduation certificate or equivalent or less	50	29	21	0	0	0	79	0	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	45	18	5	7	0	70	11	44
2014	Bachelor's degree	39	46	6	5	3	1	86	8	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	40	11	9	6	0	75	14	147
2011	Secondary or high school graduation certificate or equivalent or less	28	44	24	4	0	0	72	4	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	35	6	9	4	0	81	13	54
2011	University certificate or diploma below the bachelor's level	10	80	0	10	0	0	90	10	10
2011	Bachelor's degree	39	45	9	7	0	0	84	7	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	40	7	5	3	0	86	8	120

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	32	16	5	5	0	73	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	50	23	3	7	0	67	10	30
2017	University certificate or diploma below the bachelor's level	13	53	27	7	0	0	67	7	15
2017	Bachelor's degree	25	43	16	9	4	3	70	14	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	40	16	17	4	6	60	23	122

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	11	5	5	0	0	89	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	40	0	0	3	0	97	3	30
2017	University certificate or diploma below the bachelor's level	40	40	7	7	7	0	80	13	15
2017	Bachelor's degree	43	32	7	9	9	0	75	18	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	32	3	11	9	0	77	20	122
2014	Secondary or high school graduation certificate or equivalent or less	57	29	0	14	0	0	86	14	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	30	16	9	2	0	73	11	44
2014	Bachelor's degree	42	41	5	9	2	0	83	12	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	38	7	6	5	0	82	10	147
2011	Secondary or high school graduation certificate or equivalent or less	52	36	12	0	0	0	88	0	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	8	8	6	2	79	13	53
2011	University certificate or diploma below the bachelor's level	9	55	18	9	9	0	64	18	11
2011	Bachelor's degree	48	40	5	6	1	0	88	7	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	44	7	8	2	0	84	9	120

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	5	16	0	16	0	0	68	16	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	27	7	13	3	3	0	76	17	30
2017	University certificate or diploma below the bachelor's level	20	13	20	27	13	7	0	36	43	15
2017	Bachelor's degree	42	26	5	14	11	1	2	69	25	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	28	6	10	9	2	4	74	20	121
2014	Secondary or high school graduation certificate or equivalent or less	57	14	14	7	7	0	0	71	14	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	25	7	9	5	0	7	78	15	44
2014	Bachelor's degree	46	32	2	11	5	0	4	81	17	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	29	4	5	5	1	6	84	11	147
2011	Secondary or high school graduation certificate or equivalent or less	52	16	12	8	8	0	4	71	17	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	28	4	9	11	0	6	74	22	53
2011	University certificate or diploma below the bachelor's level	27	45	9	9	9	0	0	73	18	11
2011	Bachelor's degree	47	28	5	8	7	0	5	79	16	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	29	6	13	4	1	7	75	18	119
2008	Secondary or high school graduation certificate or equivalent or less	38	24	24	10	5	0	0	62	14	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	33	7	9	11	0	4	72	21	45
2008	Bachelor's degree	47	32	7	5	7	0	1	80	13	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	28	2	6	5	1	11	85	13	82

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	16	27	5	0	0	0	68	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	50	10	7	0	0	0	83	7	30
2017	University certificate or diploma below the bachelor's level	7	47	33	0	7	7	0	57	7	15
2017	Bachelor's degree	33	28	22	11	6	0	0	60	17	104
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	42	16	9	8	0	1	66	17	122
2014	Secondary or high school graduation certificate or equivalent or less	29	36	29	0	7	0	0	64	7	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	36	25	16	7	2	0	51	23	44
2014	Bachelor's degree	15	41	31	10	3	0	0	56	13	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	43	23	11	7	0	0	60	18	147
2011	Secondary or high school graduation certificate or equivalent or less	24	48	20	0	8	0	0	72	8	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	30	30	6	4	0	0	61	9	54
2011	University certificate or diploma below the bachelor's level	0	27	45	18	9	0	0	27	27	11
2011	Bachelor's degree	23	38	28	6	4	0	0	62	10	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	40	27	15	7	0	0	52	22	120
2008	Secondary or high school graduation certificate or equivalent or less	38	24	19	10	10	0	0	62	19	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	35	35	7	4	0	2	53	11	46
2008	Bachelor's degree	20	42	23	7	7	0	0	62	15	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	34	29	20	2	0	0	49	22	82

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	11	11	5	0	0	5	83	6	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	20	7	3	3	13	3	84	8	30
2017	University certificate or diploma below the bachelor's level	47	33	13	7	0	0	0	80	7	15
2017	Bachelor's degree	66	16	6	6	4	2	1	84	10	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	20	2	5	5	2	1	87	10	122
2014	Secondary or high school graduation certificate or equivalent or less	50	29	14	0	0	0	7	85	0	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	7	5	7	2	2	81	12	44
2014	Bachelor's degree	57	26	5	5	3	1	3	87	8	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	21	3	2	3	3	2	92	5	147
2011	Secondary or high school graduation certificate or equivalent or less	60	28	4	4	4	0	0	88	8	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	20	4	13	4	0	2	79	17	54
2011	University certificate or diploma below the bachelor's level	18	55	0	0	18	0	9	80	20	11
2011	Bachelor's degree	57	31	5	3	1	0	2	90	4	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	32	6	4	0	1	2	90	4	120

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	48	41	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	43	33	30
2017	University certificate or diploma below the bachelor's level	13	27	60	15
2017	Bachelor's degree	26	39	34	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	36	121
2014	Secondary or high school graduation certificate or equivalent or less	29	50	21	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	41	43	44
2014	Bachelor's degree	24	44	33	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	47	38	147
2011	Secondary or high school graduation certificate or equivalent or less	24	40	36	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	39	31	54
2011	University certificate or diploma below the bachelor's level	55	9	36	11
2011	Bachelor's degree	23	43	33	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	51	34	120

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Bachelor's degree	7	24	27	24	16	3	26
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	3	21	36	3	12	33
2014	Bachelor's degree	13	33	7	23	9999	23	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	14	23	41	9999	13	22
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	31	31	13	9999	19	16
2011	Bachelor's degree	22	22	22	19	9999	15	27
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	11	22	44	9999	11	18

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	32	11	0	5	0	84	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	40	13	7	10	7	68	18	30
2017	University certificate or diploma below the bachelor's level	36	57	7	0	0	0	93	0	14
2017	Bachelor's degree	36	43	8	8	4	0	80	12	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	36	11	11	5	1	72	17	122
2014	Secondary or high school graduation certificate or equivalent or less	57	29	0	7	7	0	86	14	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	20	9	0	0	70	9	44
2014	Bachelor's degree	52	39	4	2	4	0	91	5	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	34	7	6	2	1	85	8	147
2011	Secondary or high school graduation certificate or equivalent or less	56	12	24	4	4	0	68	8	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	34	13	4	2	0	81	6	53
2011	University certificate or diploma below the bachelor's level	36	45	18	0	0	0	82	0	11
2011	Bachelor's degree	47	44	5	1	3	0	91	3	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	33	7	3	1	1	89	4	120
2008	Secondary or high school graduation certificate or equivalent or less	55	35	5	0	5	0	90	5	20
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	43	7	9	2	0	83	11	46
2008	Bachelor's degree	45	36	6	10	3	0	81	13	94
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	27	4	1	2	0	93	4	82

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	16	16	11	11	0	62	21	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	37	17	10	17	3	55	28	30
2017	University certificate or diploma below the bachelor's level	7	40	33	7	13	0	47	20	15
2017	Bachelor's degree	19	39	15	19	9	0	58	27	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	29	17	29	10	2	43	39	122
2014	Secondary or high school graduation certificate or equivalent or less	36	29	29	7	0	0	64	7	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	55	14	5	2	0	80	7	44
2014	Bachelor's degree	29	52	10	6	2	1	81	9	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	40	14	9	5	1	71	15	147
2011	Secondary or high school graduation certificate or equivalent or less	24	44	16	12	4	0	68	16	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	24	4	2	4	69	6	54
2011	University certificate or diploma below the bachelor's level	18	64	18	0	0	0	82	0	11
2011	Bachelor's degree	35	39	18	7	0	1	75	7	114
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	44	8	5	2	2	85	7	120

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	16	27	11	30	0	0	41	32	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	27	40	7	0	0	3	7	52	30
2017	University certificate or diploma below the bachelor's level	13	40	27	20	0	0	0	20	53	15
2017	Bachelor's degree	20	26	33	11	8	1	0	19	47	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	24	19	6	1	1	25	51	122
2014	Secondary or high school graduation certificate or equivalent or less	14	7	43	14	21	0	0	36	21	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	18	41	20	5	2	0	26	33	44
2014	Bachelor's degree	5	21	36	21	15	1	1	37	26	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	13	42	27	11	1	1	39	18	147
2011	Secondary or high school graduation certificate or equivalent or less	16	32	28	12	12	0	0	24	48	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	24	26	17	11	2	6	30	42	54
2011	University certificate or diploma below the bachelor's level	30	40	30	0	0	0	0	0	70	10
2011	Bachelor's degree	10	31	36	15	8	0	1	23	41	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	20	42	22	6	1	3	29	28	120
2008	Secondary or high school graduation certificate or equivalent or less	19	19	43	10	5	0	5	15	40	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	33	28	13	7	0	2	20	51	46
2008	Bachelor's degree	13	24	31	19	11	1	2	30	38	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	11	37	38	12	0	0	50	13	82

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	16	27	5	30	0	0	36	38	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	37	27	13	3	0	3	17	55	30
2017	University certificate or diploma below the bachelor's level	20	20	27	33	0	0	0	33	40	15
2017	Bachelor's degree	23	24	21	14	16	2	0	31	48	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	27	26	16	7	1	2	24	50	121
2014	Secondary or high school graduation certificate or equivalent or less	7	29	7	50	7	0	0	57	36	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	18	32	23	14	2	2	38	29	44
2014	Bachelor's degree	2	13	28	33	24	0	1	57	15	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	10	26	37	18	3	1	57	16	147
2011	Secondary or high school graduation certificate or equivalent or less	8	32	24	20	16	0	0	36	40	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	13	13	22	24	0	7	50	36	54
2011	University certificate or diploma below the bachelor's level	20	40	40	0	0	0	0	0	60	10
2011	Bachelor's degree	4	28	24	28	15	0	1	43	32	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	6	14	25	27	20	3	4	51	22	119
2008	Secondary or high school graduation certificate or equivalent or less	5	19	29	33	10	0	5	45	25	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	13	24	28	13	2	4	44	30	46
2008	Bachelor's degree	12	20	27	19	19	1	2	39	33	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	4	22	32	33	1	4	68	9	82

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	16	52	11	0	0	0	11	38	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	27	7	3	3	3	11	61	30
2017	University certificate or diploma below the bachelor's level	27	33	13	27	0	0	0	27	60	15
2017	Bachelor's degree	31	24	28	12	2	3	1	14	57	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	27	27	9	10	0	2	19	53	120
2014	Secondary or high school graduation certificate or equivalent or less	21	21	29	21	7	0	0	29	43	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	32	32	18	2	2	0	21	47	44
2014	Bachelor's degree	17	21	37	16	8	0	2	24	38	128
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	22	39	17	6	1	1	23	38	147
2011	Secondary or high school graduation certificate or equivalent or less	24	28	36	4	8	0	0	12	52	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	33	30	11	13	0	2	25	45	54
2011	University certificate or diploma below the bachelor's level	36	18	18	9	9	0	9	20	60	11
2011	Bachelor's degree	22	17	37	15	9	1	0	24	39	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	22	34	12	13	2	2	25	40	119
2008	Secondary or high school graduation certificate or equivalent or less	5	19	48	19	10	0	0	29	24	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	15	28	15	15	2	4	33	37	46
2008	Bachelor's degree	9	16	41	19	9	2	3	30	27	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	11	30	34	18	0	1	53	16	82

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	5	21	21	41	0	0	62	16	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	20	53	20	0	0	3	21	24	30
2017	University certificate or diploma below the bachelor's level	7	33	53	7	0	0	0	7	40	15
2017	Bachelor's degree	11	26	32	14	15	2	0	30	38	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	16	40	25	8	1	1	34	26	121
2014	Secondary or high school graduation certificate or equivalent or less	7	36	7	29	21	0	0	50	43	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	14	44	26	7	2	0	33	21	43
2014	Bachelor's degree	5	12	42	31	10	0	0	41	17	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	13	36	36	10	2	1	47	16	145
2011	Secondary or high school graduation certificate or equivalent or less	8	25	17	33	17	0	0	50	33	24
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	17	31	24	15	0	2	40	28	54
2011	University certificate or diploma below the bachelor's level	20	40	30	10	0	0	0	10	60	10
2011	Bachelor's degree	6	17	39	23	14	0	1	37	23	114
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	8	45	25	10	1	3	37	17	120
2008	Secondary or high school graduation certificate or equivalent or less	19	10	33	14	24	0	0	38	29	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	9	37	28	9	0	2	38	24	46
2008	Bachelor's degree	7	13	36	31	9	1	3	42	21	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	10	35	33	20	0	0	53	12	81

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	27	16	5	30	0	5	38	45	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	30	27	10	3	0	7	14	57	30
2017	University certificate or diploma below the bachelor's level	7	33	47	7	0	7	0	7	43	15
2017	Bachelor's degree	26	23	26	11	12	2	0	24	49	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	21	22	20	10	2	1	31	47	121
2014	Secondary or high school graduation certificate or equivalent or less	0	21	36	21	14	0	7	38	23	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	30	30	18	5	2	0	23	47	44
2014	Bachelor's degree	13	23	30	22	10	2	1	33	37	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	24	34	21	9	3	1	32	33	147
2011	Secondary or high school graduation certificate or equivalent or less	0	48	20	20	12	0	0	32	48	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	24	28	13	15	0	6	29	41	54
2011	University certificate or diploma below the bachelor's level	40	20	30	0	10	0	0	10	60	10
2011	Bachelor's degree	11	28	31	17	10	2	0	28	40	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	27	30	17	9	2	3	27	41	120
2008	Secondary or high school graduation certificate or equivalent or less	0	24	29	29	14	0	5	45	25	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	39	11	11	0	2	22	38	46
2008	Bachelor's degree	14	19	34	18	12	1	3	31	34	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	21	29	26	15	2	4	43	26	82

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	5	32	21	36	0	0	57	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	20	33	10	17	0	3	28	38	30
2017	University certificate or diploma below the bachelor's level	0	20	33	47	0	0	0	47	20	15
2017	Bachelor's degree	8	14	32	22	20	3	2	44	23	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	15	26	30	16	2	1	47	26	121
2014	Secondary or high school graduation certificate or equivalent or less	14	21	21	29	14	0	0	43	36	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	23	36	18	9	2	2	29	33	44
2014	Bachelor's degree	11	14	35	24	11	3	2	37	26	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	18	32	29	6	5	3	38	28	147
2011	Secondary or high school graduation certificate or equivalent or less	12	24	36	8	16	0	4	25	38	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	17	30	17	9	4	11	30	35	54
2011	University certificate or diploma below the bachelor's level	20	40	40	0	0	0	0	0	60	10
2011	Bachelor's degree	10	26	26	27	10	0	0	37	37	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	21	35	18	10	5	1	30	33	120
2008	Secondary or high school graduation certificate or equivalent or less	5	29	33	10	14	10	0	26	37	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	28	22	15	9	0	2	24	53	46
2008	Bachelor's degree	17	28	31	14	4	3	3	19	48	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	24	30	17	10	5	1	29	39	82

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	21	21	11	30	0	0	41	38	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	20	43	7	3	0	3	10	45	30
2017	University certificate or diploma below the bachelor's level	7	33	47	13	0	0	0	13	40	15
2017	Bachelor's degree	17	28	34	11	9	1	0	21	45	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	24	33	16	9	1	0	25	42	121
2014	Secondary or high school graduation certificate or equivalent or less	21	21	36	14	7	0	0	21	43	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	27	39	9	2	2	2	12	48	44
2014	Bachelor's degree	16	24	34	17	7	2	1	25	41	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	35	17	6	1	1	23	41	147

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	21	11	11	11	0	0	68	21	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	3	23	3	0	0	70	27	30
2017	University certificate or diploma below the bachelor's level	47	20	27	7	0	0	0	67	7	15
2017	Bachelor's degree	36	35	11	9	5	4	0	74	15	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	35	7	12	10	1	0	72	22	121
2014	Secondary or high school graduation certificate or equivalent or less	29	29	14	21	7	0	0	57	29	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	41	5	20	5	2	0	70	26	44
2014	Bachelor's degree	44	34	8	9	3	1	1	79	13	128
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	38	7	10	3	2	0	79	13	147

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	21	11	11	5	73	16	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	40	7	13	3	77	17	30
2017	University certificate or diploma below the bachelor's level	13	60	13	7	7	73	13	15
2017	Bachelor's degree	42	38	9	7	4	80	11	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	40	3	9	4	83	13	121
2014	Secondary or high school graduation certificate or equivalent or less	21	36	29	14	0	57	14	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	51	14	7	0	79	7	43
2014	Bachelor's degree	50	39	2	5	3	90	8	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	38	5	2	2	91	4	147

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	32	5	5	0	0	0	89	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	27	23	0	3	0	3	72	3	30
2017	University certificate or diploma below the bachelor's level	27	47	20	0	7	0	0	73	7	15
2017	Bachelor's degree	40	41	12	4	3	1	0	81	6	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	41	10	6	5	5	0	78	11	121
2014	Secondary or high school graduation certificate or equivalent or less	36	36	7	7	0	14	0	83	8	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	25	23	2	0	2	0	74	2	44
2014	Bachelor's degree	50	36	9	2	1	2	0	87	4	128
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	36	8	5	1	5	0	85	7	147

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	16	27	0	0	0	73	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	40	17	0	7	3	76	7	30
2017	University certificate or diploma below the bachelor's level	20	73	0	7	0	0	93	7	15
2017	Bachelor's degree	36	43	9	7	4	0	80	12	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	41	11	8	6	2	75	14	122
2014	Secondary or high school graduation certificate or equivalent or less	43	29	7	14	0	7	77	15	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	20	2	0	2	77	2	44
2014	Bachelor's degree	46	38	8	5	3	0	85	8	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	40	4	10	2	1	83	12	147
2011	Secondary or high school graduation certificate or equivalent or less	44	32	20	0	0	4	79	0	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	35	13	6	6	2	75	11	54
2011	University certificate or diploma below the bachelor's level	27	36	18	9	9	0	64	18	11
2011	Bachelor's degree	42	32	17	6	1	3	76	7	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	38	9	9	3	3	79	12	120

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	27	21	5	0	0	73	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	30	10	7	3	3	79	10	30
2017	University certificate or diploma below the bachelor's level	20	67	13	0	0	0	87	0	15
2017	Bachelor's degree	45	34	8	9	4	0	80	12	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	32	12	8	4	0	76	12	121
2014	Secondary or high school graduation certificate or equivalent or less	50	36	14	0	0	0	86	0	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	41	9	11	2	0	77	14	44
2014	Bachelor's degree	51	40	5	2	2	0	91	4	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	32	5	4	5	0	87	9	147
2011	Secondary or high school graduation certificate or equivalent or less	44	28	24	4	0	0	72	4	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	28	17	7	6	0	70	13	54
2011	University certificate or diploma below the bachelor's level	27	45	9	9	9	0	73	18	11
2011	Bachelor's degree	46	41	8	4	0	1	88	4	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	28	7	6	2	0	86	8	120
2008	Secondary or high school graduation certificate or equivalent or less	38	33	19	5	5	0	71	10	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	37	11	13	4	0	72	17	46
2008	Bachelor's degree	39	45	7	1	7	0	84	8	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	30	4	4	1	0	91	5	82

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	16	11	5	11	5	0	72	17	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	17	23	0	0	3	59	24	30
2017	University certificate or diploma below the bachelor's level	20	13	20	27	7	13	0	38	38	15
2017	Bachelor's degree	19	39	13	15	5	6	3	63	22	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	34	17	15	10	4	1	56	26	120
2014	Secondary or high school graduation certificate or equivalent or less	21	7	29	36	7	0	0	29	43	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	43	5	16	11	7	2	65	30	44
2014	Bachelor's degree	35	33	14	8	6	3	2	71	14	128
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	39	12	8	4	7	4	73	14	147

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	27	11	0	0	5	89	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	34	10	0	3	3	86	4	29
2017	University certificate or diploma below the bachelor's level	40	40	13	7	0	0	80	7	15
2017	Bachelor's degree	55	35	5	4	1	0	90	4	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	29	10	0	1	0	89	1	122
2014	Secondary or high school graduation certificate or equivalent or less	31	62	8	0	0	0	92	0	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	41	11	2	2	0	84	5	44
2014	Bachelor's degree	56	37	3	2	1	0	94	3	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	32	1	5	1	1	93	6	147
2011	Secondary or high school graduation certificate or equivalent or less	32	36	24	0	4	4	71	4	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	31	13	4	6	4	77	10	54
2011	University certificate or diploma below the bachelor's level	45	36	0	9	9	0	82	18	11
2011	Bachelor's degree	52	34	11	1	0	2	88	1	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	23	3	2	3	1	93	4	120

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	16	21	5	5	5	0	66	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	33	27	7	3	0	0	63	10	30
2017	University certificate or diploma below the bachelor's level	20	40	20	7	7	7	0	64	14	15
2017	Bachelor's degree	26	38	13	10	7	6	0	68	18	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	41	11	10	3	3	0	75	14	122
2014	Secondary or high school graduation certificate or equivalent or less	31	46	23	0	0	0	0	77	0	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	27	9	14	9	2	0	67	23	44
2014	Bachelor's degree	32	44	12	6	2	4	0	79	8	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	32	10	11	4	3	0	74	16	147
2011	Secondary or high school graduation certificate or equivalent or less	44	40	8	4	0	4	0	88	4	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	45	9	2	9	2	2	78	12	53
2011	University certificate or diploma below the bachelor's level	36	18	0	27	9	9	0	60	40	11
2011	Bachelor's degree	30	39	16	9	3	3	1	71	13	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	33	10	11	4	3	2	74	16	120
2008	Secondary or high school graduation certificate or equivalent or less	24	33	19	5	19	0	0	57	24	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	11	9	11	2	0	69	20	46
2008	Bachelor's degree	26	38	12	13	8	3	0	66	22	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	41	10	7	6	1	0	77	14	82

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	5	38	16	0	0	0	46	16	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	37	23	10	7	10	0	56	19	30
2017	University certificate or diploma below the bachelor's level	13	27	33	20	0	7	0	43	21	15
2017	Bachelor's degree	24	42	14	11	6	3	0	68	17	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	48	11	10	7	5	0	71	17	122
2014	Secondary or high school graduation certificate or equivalent or less	15	38	23	8	8	8	0	58	17	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	30	27	16	5	7	0	49	22	44
2014	Bachelor's degree	25	36	18	10	3	7	0	66	14	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	33	17	13	6	5	0	62	20	146
2011	Secondary or high school graduation certificate or equivalent or less	8	48	8	8	4	24	0	74	16	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	31	28	7	7	2	2	56	15	54
2011	University certificate or diploma below the bachelor's level	18	36	18	9	18	0	0	55	27	11
2011	Bachelor's degree	15	42	20	16	4	3	0	59	21	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	38	17	10	2	5	1	70	12	120

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	11	5	16	16	0	0	62	32	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	17	23	10	17	17	0	40	32	30
2017	University certificate or diploma below the bachelor's level	7	27	40	20	7	0	0	33	27	15
2017	Bachelor's degree	12	24	12	21	21	7	2	40	46	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	17	14	22	15	14	2	39	44	122
2014	Secondary or high school graduation certificate or equivalent or less	23	8	0	23	31	8	8	36	64	13
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	20	20	16	25	9	0	33	45	44
2014	Bachelor's degree	19	27	17	15	6	12	3	54	25	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	16	12	14	15	23	3	44	39	146
2011	Secondary or high school graduation certificate or equivalent or less	16	24	32	12	16	0	0	40	28	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	17	22	9	24	2	6	40	36	54
2011	University certificate or diploma below the bachelor's level	0	45	9	18	27	0	0	45	45	11
2011	Bachelor's degree	11	23	23	13	12	17	2	41	31	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	27	18	10	8	16	8	54	23	120

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	32	0	0	0	100	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	3	7	10	80	17	30
2017	University certificate or diploma below the bachelor's level	53	40	0	7	0	93	7	15
2017	Bachelor's degree	41	45	3	7	4	86	11	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	42	3	7	2	87	10	122
2014	Secondary or high school graduation certificate or equivalent or less	64	29	0	0	7	93	7	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	48	9	5	11	75	16	44
2014	Bachelor's degree	38	48	4	6	4	86	10	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	45	4	8	3	85	11	147
2011	Secondary or high school graduation certificate or equivalent or less	60	32	4	4	0	92	4	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	36	2	6	2	91	8	53
2011	University certificate or diploma below the bachelor's level	27	45	0	9	18	73	27	11
2011	Bachelor's degree	46	46	3	4	0	92	4	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	46	3	3	1	93	4	119
2008	Secondary or high school graduation certificate or equivalent or less	43	38	10	10	0	81	10	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	33	7	9	0	85	9	46
2008	Bachelor's degree	43	41	4	9	2	84	12	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	39	4	2	0	94	2	82

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	27	11	0	0	0	89	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	27	13	17	0	0	70	17	30
2017	University certificate or diploma below the bachelor's level	47	33	7	7	7	0	80	13	15
2017	Bachelor's degree	52	23	3	16	5	1	76	21	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	31	7	17	4	0	72	21	122
2014	Secondary or high school graduation certificate or equivalent or less	43	7	7	29	14	0	50	43	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	32	2	20	14	0	64	34	44
2014	Bachelor's degree	38	29	6	17	9	0	67	26	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	26	7	16	14	0	63	30	146
2011	Secondary or high school graduation certificate or equivalent or less	60	28	8	4	0	0	88	4	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	31	9	4	2	2	85	6	54
2011	University certificate or diploma below the bachelor's level	55	27	9	0	9	0	82	9	11
2011	Bachelor's degree	58	34	4	3	0	0	92	3	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	31	3	6	1	0	91	7	119

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	32	0	0	0	0	100	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	23	10	7	3	0	80	10	30
2017	University certificate or diploma below the bachelor's level	47	40	7	7	0	0	87	7	15
2017	Bachelor's degree	55	33	5	4	3	0	88	6	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	29	3	7	4	0	85	12	121
2014	Secondary or high school graduation certificate or equivalent or less	64	21	7	0	7	0	86	7	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	45	5	2	5	0	89	7	44
2014	Bachelor's degree	56	34	3	4	2	1	91	6	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	31	5	3	2	1	90	5	146

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	84	11	0	0	0	5	0	100	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	23	3	3	3	0	10	89	7	30
2017	University certificate or diploma below the bachelor's level	67	20	7	0	7	0	0	87	7	15
2017	Bachelor's degree	74	12	2	6	2	0	4	90	8	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	12	7	4	2	2	5	87	6	121
2014	Secondary or high school graduation certificate or equivalent or less	86	7	0	7	0	0	0	93	7	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	23	7	0	2	2	2	90	2	44
2014	Bachelor's degree	73	18	3	3	1	1	2	93	4	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	14	3	6	2	1	1	89	8	147
2011	Secondary or high school graduation certificate or equivalent or less	80	12	4	0	0	0	4	96	0	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	75	15	0	4	2	2	2	94	6	53
2011	University certificate or diploma below the bachelor's level	82	9	0	0	0	0	9	100	0	11
2011	Bachelor's degree	83	10	4	2	0	1	1	94	2	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	85	8	2	3	2	1	1	94	4	120
2008	Secondary or high school graduation certificate or equivalent or less	62	19	19	0	0	0	0	81	0	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	26	4	0	2	0	2	93	2	46
2008	Bachelor's degree	71	17	5	4	2	0	1	88	6	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	15	4	1	1	0	4	94	3	82

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	11	0	5	5	5	0	89	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	13	0	0	7	0	13	92	8	30
2017	University certificate or diploma below the bachelor's level	60	13	7	13	7	0	0	73	20	15
2017	Bachelor's degree	67	15	4	3	7	0	4	85	10	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	11	4	4	7	0	5	84	11	122
2014	Secondary or high school graduation certificate or equivalent or less	43	21	14	0	7	0	14	75	8	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	18	2	7	2	0	2	88	9	44
2014	Bachelor's degree	74	14	5	2	3	1	1	90	5	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	12	3	2	4	0	2	91	6	146
2011	Secondary or high school graduation certificate or equivalent or less	80	0	4	8	0	0	8	87	9	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	8	2	6	4	0	2	88	10	53
2011	University certificate or diploma below the bachelor's level	82	0	9	0	0	0	9	90	0	11
2011	Bachelor's degree	79	12	4	0	2	0	3	94	2	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	80	9	1	3	3	0	4	93	6	120
2008	Secondary or high school graduation certificate or equivalent or less	48	33	5	14	0	0	0	81	14	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	17	9	2	2	0	4	86	5	46
2008	Bachelor's degree	80	6	5	1	5	0	2	88	6	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	10	1	4	4	0	5	91	8	82

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	11	0	0	11	0	0	89	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	10	10	0	7	0	13	81	8	30
2017	University certificate or diploma below the bachelor's level	53	7	13	20	7	0	0	60	27	15
2017	Bachelor's degree	66	10	4	5	6	0	8	83	12	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	7	8	6	7	2	7	77	14	121
2014	Secondary or high school graduation certificate or equivalent or less	43	0	29	0	7	0	21	55	9	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	14	9	7	0	0	5	83	7	44
2014	Bachelor's degree	71	11	8	2	4	0	5	86	6	128
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	11	3	3	5	0	5	88	9	147
2011	Secondary or high school graduation certificate or equivalent or less	52	8	8	12	4	0	16	71	19	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	11	7	4	7	0	9	80	12	54
2011	University certificate or diploma below the bachelor's level	55	9	9	9	9	0	9	70	20	11
2011	Bachelor's degree	75	6	5	5	5	1	3	84	11	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	11	2	4	4	1	5	89	9	120
2008	Secondary or high school graduation certificate or equivalent or less	38	24	10	5	5	0	19	76	12	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	11	15	2	2	2	11	78	5	46
2008	Bachelor's degree	62	7	4	5	6	2	13	81	14	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	4	10	4	6	6	13	76	12	82

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	0	0	5	11	0	5	83	17	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	10	7	0	3	0	17	88	4	30
2017	University certificate or diploma below the bachelor's level	60	13	7	7	7	0	7	79	14	15
2017	Bachelor's degree	76	6	3	2	6	0	7	88	9	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	8	5	3	8	1	7	82	13	121
2014	Secondary or high school graduation certificate or equivalent or less	71	0	14	0	7	0	7	77	8	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	18	7	5	0	0	7	88	5	44
2014	Bachelor's degree	74	11	5	2	5	0	5	88	7	128
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	8	4	2	4	0	8	89	7	147
2011	Secondary or high school graduation certificate or equivalent or less	60	12	4	8	0	0	16	86	10	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	11	7	2	6	0	7	84	8	54
2011	University certificate or diploma below the bachelor's level	73	9	9	0	0	0	9	90	0	11
2011	Bachelor's degree	74	5	9	1	6	0	5	83	7	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	7	2	3	3	0	9	93	6	120
2008	Secondary or high school graduation certificate or equivalent or less	52	5	14	0	0	0	29	80	0	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	11	9	0	4	2	13	85	5	46
2008	Bachelor's degree	68	5	3	2	5	2	14	88	9	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	6	1	6	7	4	15	82	17	81

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	11	0	11	5	0	0	84	16	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	20	7	3	7	3	13	80	12	30
2017	University certificate or diploma below the bachelor's level	57	21	0	7	14	0	0	79	21	14
2017	Bachelor's degree	57	13	9	5	6	3	7	78	13	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	11	11	7	5	2	9	74	14	122
2014	Secondary or high school graduation certificate or equivalent or less	36	0	36	0	7	7	14	45	9	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	18	7	7	2	5	7	82	10	44
2014	Bachelor's degree	61	13	9	3	4	1	9	82	8	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	15	7	7	2	2	9	82	10	147

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	21	0	0	5	0	0	95	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	20	10	3	7	7	13	75	13	30
2017	University certificate or diploma below the bachelor's level	47	40	7	7	0	0	0	87	7	15
2017	Bachelor's degree	51	26	5	6	5	1	5	82	12	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	8	9	7	4	6	7	76	13	122
2014	Secondary or high school graduation certificate or equivalent or less	29	21	36	7	0	0	7	54	8	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	14	9	5	5	2	7	80	10	44
2014	Bachelor's degree	58	18	9	1	3	5	5	85	4	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	14	9	6	2	5	6	81	9	147
2011	Secondary or high school graduation certificate or equivalent or less	52	24	8	8	0	0	8	83	9	25
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	13	7	6	6	2	4	80	12	54
2011	University certificate or diploma below the bachelor's level	64	27	0	9	0	0	0	91	9	11
2011	Bachelor's degree	70	14	8	2	3	3	1	86	5	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	12	3	3	2	2	5	93	4	120
2008	Secondary or high school graduation certificate or equivalent or less	48	14	29	5	0	0	5	65	5	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	22	9	0	2	4	4	88	2	46
2008	Bachelor's degree	72	12	8	3	2	1	2	86	5	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	9	6	6	2	2	7	84	9	82

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Bachelor's degree	19	81	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	88	122
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	82	44
2014	Bachelor's degree	10	90	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	147

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	45	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	15
2014	Bachelor's degree	39	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	59	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	87	15
2014	Bachelor's degree	84	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	25

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Bachelor's degree	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15
2014	Bachelor's degree	13

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Bachelor's degree	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15
2014	Bachelor's degree	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	15
2014	Bachelor's degree	0	13

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	15
2014	Bachelor's degree	0	13

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	59	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	15
2014	Bachelor's degree	39	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	45	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	15
2014	Bachelor's degree	47	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	32	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	15
2014	Bachelor's degree	47	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	50	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	15
2014	Bachelor's degree	39	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	32	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	15
2014	Bachelor's degree	39	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	64	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	36	22
2014	Bachelor's degree	47	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Bachelor's degree	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15
2014	Bachelor's degree	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	0	13

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	55	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	15
2014	Bachelor's degree	63	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	32	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	25

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	32	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	15
2014	Bachelor's degree	39	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	27	22
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	15
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	25

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	22
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	25

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	45	22
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	25

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	23	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	32	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	25

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	0	12

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	12
2014	Bachelor's degree	0	12

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	0	12

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	12

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	12

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	12

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	23	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	25

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	45	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	75	12
2014	Bachelor's degree	42	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	25

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	22
2014	Bachelor's degree	0	12

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	45	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	12
2014	Bachelor's degree	59	12
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	25

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	12

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Bachelor's degree	91	9	22
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	100	0	15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	5	32	11	0	11	0	52	12	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	20	23	7	7	37	0	42	21	30
2017	University certificate or diploma below the bachelor's level	13	27	47	0	7	7	0	43	7	15
2017	Bachelor's degree	18	17	18	10	8	22	8	50	25	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	11	17	9	11	30	6	42	32	122
2014	Secondary or high school graduation certificate or equivalent or less	14	14	7	7	21	36	0	44	44	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	16	27	9	9	23	2	39	24	44
2014	Bachelor's degree	17	13	18	5	5	33	9	52	18	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	20	13	7	6	33	8	56	21	147

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	5	27	5	5	0	0	62	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	33	37	0	3	3	0	59	3	30
2017	University certificate or diploma below the bachelor's level	20	33	40	7	0	0	0	53	7	15
2017	Bachelor's degree	35	32	13	8	6	5	1	71	15	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	34	9	12	7	11	1	68	22	122
2014	Secondary or high school graduation certificate or equivalent or less	29	14	21	14	7	14	0	50	25	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	30	25	14	2	7	0	56	17	44
2014	Bachelor's degree	35	32	15	6	3	8	1	73	10	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	35	9	6	4	9	1	78	12	147
2011	Secondary or high school graduation certificate or equivalent or less	50	8	8	21	0	13	0	67	24	24
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	35	17	4	6	2	0	74	9	54
2011	University certificate or diploma below the bachelor's level	18	36	9	27	9	0	0	55	36	11
2011	Bachelor's degree	37	43	10	8	1	2	0	81	9	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	25	13	5	2	4	0	79	7	120

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	100	15
2017	Bachelor's degree	10	90	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	89	122
2014	Secondary or high school graduation certificate or equivalent or less	0	100	14
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	93	147

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	64	11

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	82	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	92	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	69	10

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	Bachelor's degree	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Bachelor's degree	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	Bachelor's degree	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	64	11

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	45	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Bachelor's degree	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Bachelor's degree	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	13

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	64	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Bachelor's degree	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	Total responses
2017	Bachelor's degree	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	11

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	11

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	55	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	73	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	73	11
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Bachelor's degree	100	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	100	0	13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	5	27	0	0	27	5	60	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	20	20	0	10	37	3	50	17	30
2017	University certificate or diploma below the bachelor's level	13	13	40	7	0	27	0	36	9	15
2017	Bachelor's degree	21	17	25	2	2	29	5	57	5	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	10	14	7	6	39	7	51	23	122
2014	Secondary or high school graduation certificate or equivalent or less	21	7	21	7	7	36	0	44	22	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	20	25	2	2	32	5	54	7	44
2014	Bachelor's degree	21	14	20	0	2	37	8	62	3	128
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	12	12	3	1	46	6	65	10	147

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	21	21	0	0	0	0	79	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	27	30	0	3	10	3	62	4	30
2017	University certificate or diploma below the bachelor's level	20	20	40	0	7	13	0	46	8	15
2017	Bachelor's degree	32	35	16	4	2	11	1	76	6	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	34	11	5	5	11	2	76	11	122
2014	Secondary or high school graduation certificate or equivalent or less	29	14	29	0	7	21	0	55	9	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	39	30	0	0	11	0	67	0	44
2014	Bachelor's degree	37	34	13	1	1	13	1	83	2	128
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	28	10	3	1	17	0	82	6	147
2011	Secondary or high school graduation certificate or equivalent or less	42	25	8	4	0	21	0	84	5	24
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	33	17	2	2	6	0	78	4	54
2011	University certificate or diploma below the bachelor's level	18	45	0	27	0	9	0	70	30	11
2011	Bachelor's degree	49	37	9	2	1	3	0	88	3	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	26	10	3	0	8	0	86	3	120

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	68	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	73	30
2017	Bachelor's degree	19	81	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	122
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	84	43
2014	Bachelor's degree	14	86	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	86	147

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Bachelor's degree	86	14	21
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	19	21
2014	Bachelor's degree	89	11	18
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	86	14	21

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Bachelor's degree	56	22	6	6	6	6	82	12	18
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	6	12	6	0	76	18	17
2014	Bachelor's degree	51	30	13	6	0	0	81	6	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	39	0	17	0	0	83	17	18

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	38	0	0	0	0	0	100	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	47	7	3	0	0	3	90	3	30
2017	University certificate or diploma below the bachelor's level	36	50	0	14	0	0	0	86	14	14
2017	Bachelor's degree	39	43	7	3	0	0	9	89	3	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	44	2	0	2	0	8	95	3	122
2014	Secondary or high school graduation certificate or equivalent or less	36	36	21	0	0	0	7	77	0	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	61	5	0	5	2	5	90	5	44
2014	Bachelor's degree	36	49	6	3	1	2	3	89	4	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	49	3	2	1	1	12	94	3	147
2011	Secondary or high school graduation certificate or equivalent or less	29	42	8	4	13	0	4	74	17	24
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	54	7	6	0	0	7	86	6	54
2011	University certificate or diploma below the bachelor's level	64	27	0	0	9	0	0	91	9	11
2011	Bachelor's degree	29	53	8	3	0	1	7	89	3	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	44	8	4	0	3	18	85	5	119
2008	Secondary or high school graduation certificate or equivalent or less	10	62	5	0	5	5	14	88	6	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	52	2	4	2	4	9	90	8	46
2008	Bachelor's degree	26	41	16	9	2	1	4	71	12	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	46	7	5	1	1	18	83	8	82

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	16	21	0	0	21	5	71	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	27	20	7	7	20	7	55	18	30
2017	University certificate or diploma below the bachelor's level	13	27	33	7	7	13	0	46	15	15
2017	Bachelor's degree	16	29	19	10	4	15	8	58	17	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	35	14	7	3	20	7	66	15	122
2014	Secondary or high school graduation certificate or equivalent or less	14	14	36	7	0	21	7	40	10	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	30	20	7	7	23	5	53	19	44
2014	Bachelor's degree	19	29	19	5	3	19	7	64	11	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	27	13	7	1	25	12	66	13	147
2011	Secondary or high school graduation certificate or equivalent or less	13	25	13	13	8	25	4	53	29	24
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	44	11	4	7	13	11	71	15	54
2011	University certificate or diploma below the bachelor's level	18	45	0	9	9	18	0	78	22	11
2011	Bachelor's degree	13	38	23	2	0	18	5	67	2	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	26	15	3	0	31	12	68	6	120

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	27	11	5	5	0	0	79	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	27	13	3	0	10	3	81	4	30
2017	University certificate or diploma below the bachelor's level	20	40	40	0	0	0	0	60	0	15
2017	Bachelor's degree	46	22	11	7	3	6	4	76	11	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	26	7	1	2	11	9	87	4	122
2014	Secondary or high school graduation certificate or equivalent or less	21	29	21	7	0	14	7	64	9	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	32	14	0	0	7	2	85	0	44
2014	Bachelor's degree	47	31	8	3	1	7	3	87	4	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	28	6	1	0	8	13	91	1	147
2011	Secondary or high school graduation certificate or equivalent or less	42	33	4	0	8	8	4	86	10	24
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	31	17	2	0	7	6	79	2	54
2011	University certificate or diploma below the bachelor's level	27	27	27	0	0	18	0	67	0	11
2011	Bachelor's degree	43	27	11	4	1	7	7	81	6	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	29	6	3	1	8	18	88	4	120
2008	Secondary or high school graduation certificate or equivalent or less	29	24	29	0	0	10	10	65	0	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	9	4	2	13	7	81	8	46
2008	Bachelor's degree	34	32	13	5	3	9	4	76	10	94
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	27	7	0	0	11	17	90	0	82

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	17	23	0	0	6	0	76	0	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	43	20	0	0	20	3	74	0	30
2017	University certificate or diploma below the bachelor's level	7	53	33	7	0	0	0	60	7	15
2017	Bachelor's degree	31	31	15	4	6	9	4	70	12	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	22	10	5	6	12	7	74	13	122
2014	Secondary or high school graduation certificate or equivalent or less	14	29	29	7	7	7	7	50	17	14
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	41	11	7	0	11	2	79	8	44
2014	Bachelor's degree	44	30	9	2	1	12	3	86	3	129
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	29	6	5	1	12	13	85	7	147
2011	Secondary or high school graduation certificate or equivalent or less	29	33	8	8	4	13	4	75	15	24
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	37	19	9	0	9	6	67	11	54
2011	University certificate or diploma below the bachelor's level	27	18	18	9	9	18	0	56	22	11
2011	Bachelor's degree	33	29	13	5	2	12	6	76	9	115
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	25	9	3	0	14	13	84	3	120
2008	Secondary or high school graduation certificate or equivalent or less	19	24	29	14	0	5	10	50	17	21
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	26	28	13	4	9	7	46	21	46
2008	Bachelor's degree	29	36	8	8	6	7	4	74	17	95
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	27	5	1	1	11	17	90	3	82

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	5	11	16	5	0	0	68	21	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	23	7	7	3	3	0	83	10	30
2017	University certificate or diploma below the bachelor's level	27	53	7	13	0	0	0	80	13	15
2017	Bachelor's degree	52	31	10	1	6	0	0	83	7	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	23	4	7	9	1	1	79	17	121

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	0	16	11	5	5	0	66	17	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	23	13	3	3	0	0	80	7	30
2017	University certificate or diploma below the bachelor's level	40	33	20	7	0	0	0	73	7	15
2017	Bachelor's degree	57	26	10	2	5	0	0	83	7	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	22	4	7	11	4	1	78	18	122

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	28	17	0	0	6	82	0	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	43	27	3	0	3	69	3	30
2017	University certificate or diploma below the bachelor's level	27	20	33	7	0	13	54	8	15
2017	Bachelor's degree	20	52	13	11	4	1	72	14	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	52	12	5	7	3	75	13	122

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	27	16	0	11	5	72	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	43	20	20	10	0	50	30	30
2017	University certificate or diploma below the bachelor's level	7	27	53	13	0	0	33	13	15
2017	Bachelor's degree	14	29	26	21	9	1	43	30	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	33	15	21	12	3	50	35	121

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	16	11	0	5	0	0	84	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	28	21	7	14	0	3	57	21	29
2017	University certificate or diploma below the bachelor's level	13	33	13	40	0	0	0	47	40	15
2017	Bachelor's degree	42	18	17	10	12	2	0	60	22	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	31	21	10	8	1	0	61	18	121

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	27	27	16	0	0	0	57	16	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	3	30	30	17	17	0	3	34	34	30
2017	University certificate or diploma below the bachelor's level	7	40	33	13	7	0	0	47	20	15
2017	Bachelor's degree	7	38	20	18	16	1	0	46	34	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	28	29	14	17	0	0	40	31	122

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	27	16	0	11	0	0	73	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	45	38	7	3	0	7	48	11	29
2017	University certificate or diploma below the bachelor's level	7	40	20	27	7	0	0	47	33	15
2017	Bachelor's degree	23	29	23	12	11	1	0	53	24	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	37	22	12	12	1	0	53	25	122

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	16	21	21	5	0	0	52	27	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	17	17	23	27	0	3	31	52	30
2017	University certificate or diploma below the bachelor's level	7	27	40	13	13	0	0	33	27	15
2017	Bachelor's degree	16	20	28	13	21	1	0	37	35	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	24	22	22	19	1	0	36	42	121

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	5	16	0	0	0	0	84	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	45	10	3	3	3	7	81	8	29
2017	University certificate or diploma below the bachelor's level	27	27	33	0	7	0	7	57	7	15
2017	Bachelor's degree	35	30	15	9	7	2	2	68	17	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	20	7	9	1	0	64	17	122

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	41	27	0	0	0	0	73	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	28	14	7	10	0	3	68	18	29
2017	University certificate or diploma below the bachelor's level	7	53	20	13	0	7	0	64	14	15
2017	Bachelor's degree	20	30	24	18	9	0	0	50	26	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	32	17	14	13	0	0	56	27	122

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	16	16	11	5	0	0	68	16	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	27	20	20	7	0	3	52	28	30
2017	University certificate or diploma below the bachelor's level	13	33	33	20	0	0	0	47	20	15
2017	Bachelor's degree	13	38	22	20	6	1	0	51	27	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	33	25	14	12	0	0	49	26	122

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	21	11	21	5	0	0	62	27	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	27	30	27	13	0	3	28	41	30
2017	University certificate or diploma below the bachelor's level	0	40	20	27	13	0	0	40	40	15
2017	Bachelor's degree	16	22	25	19	17	1	0	39	37	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	26	25	20	19	2	0	36	39	122

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	52	11	11	11	0	0	68	21	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	23	20	17	27	3	3	32	46	30
2017	University certificate or diploma below the bachelor's level	20	13	33	20	13	0	0	33	33	15
2017	Bachelor's degree	15	30	18	19	18	1	0	45	37	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	26	23	21	17	1	0	39	38	121

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	21	11	11	5	0	0	73	16	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	34	31	7	3	3	7	54	12	29
2017	University certificate or diploma below the bachelor's level	20	20	40	13	7	0	0	40	20	15
2017	Bachelor's degree	26	28	23	14	8	1	0	55	22	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	33	20	12	7	1	1	59	20	122

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	95	5	0	0	0	0	100	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	24	14	7	0	0	79	7	29
2017	University certificate or diploma below the bachelor's level	40	40	13	7	0	0	80	7	15
2017	Bachelor's degree	55	24	11	3	6	1	80	9	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	22	12	5	3	2	80	8	121

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	16	5	0	0	0	0	95	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	10	14	3	0	0	0	83	3	29
2017	University certificate or diploma below the bachelor's level	73	13	13	0	0	0	0	87	0	15
2017	Bachelor's degree	70	15	4	5	4	0	1	86	10	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	13	4	2	7	2	2	86	9	122

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	32	5	5	0	0	89	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	37	7	10	3	0	80	13	30
2017	University certificate or diploma below the bachelor's level	40	40	13	7	0	0	80	7	15
2017	Bachelor's degree	52	37	5	1	4	1	90	4	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	28	8	7	2	1	83	8	120

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	16	11	0	5	0	84	5	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	28	10	10	7	0	72	17	29
2017	University certificate or diploma below the bachelor's level	53	20	7	20	0	0	73	20	15
2017	Bachelor's degree	53	23	9	7	7	1	77	14	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	29	10	11	11	1	68	22	122

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	84	0	5	0	0	0	11	94	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	10	3	10	0	3	20	83	13	30
2017	University certificate or diploma below the bachelor's level	60	20	7	0	0	0	13	92	0	15
2017	Bachelor's degree	52	13	4	1	1	0	28	91	2	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	18	6	2	2	0	24	87	5	121

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	21	0	0	0	0	100	0	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	31	0	7	0	10	92	8	29
2017	University certificate or diploma below the bachelor's level	73	20	0	0	0	7	100	0	15
2017	Bachelor's degree	58	25	8	3	3	4	86	6	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	26	12	4	3	1	82	7	120

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	0	11	0	5	5	0	83	6	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	21	7	7	0	0	0	86	7	29
2017	University certificate or diploma below the bachelor's level	47	27	13	13	0	0	0	73	13	15
2017	Bachelor's degree	59	19	11	4	4	0	3	81	8	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	25	7	4	5	0	0	84	9	122

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	83	11	6	0	0	0	94	0	14
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	31	10	3	7	0	79	10	29
2017	University certificate or diploma below the bachelor's level	47	33	20	0	0	0	80	0	15
2017	Bachelor's degree	49	31	10	7	1	3	82	8	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	60	25	9	2	2	2	87	4	121

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	21	21	11	0	0	68	11	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	27	43	17	3	3	34	21	30
2017	University certificate or diploma below the bachelor's level	13	20	53	7	7	0	33	13	15
2017	Bachelor's degree	9	27	41	16	6	0	37	22	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	32	40	14	9	0	37	23	121

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	21	32	41	5	46	21	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	27	23	33	7	40	37	30
2017	University certificate or diploma below the bachelor's level	0	33	40	13	13	27	33	15
2017	Bachelor's degree	10	24	45	16	5	22	34	106
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	28	37	21	4	25	38	122

Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	68	16	11	5	0	0	0	68	32	15
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	17	0	10	3	0	34	66	30
2017	University certificate or diploma below the bachelor's level	33	47	20	0	0	0	0	33	67	15
2017	Bachelor's degree	22	35	28	4	3	6	1	24	76	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	28	34	6	5	4	0	24	76	122

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	18
2017	University certificate or diploma below the bachelor's level	10	10
2017	Bachelor's degree	3	74
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	88

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	18
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	10	74
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	88

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	6	18
2017	University certificate or diploma below the bachelor's level	10	10
2017	Bachelor's degree	14	74
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	88

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	18
2017	University certificate or diploma below the bachelor's level	50	10
2017	Bachelor's degree	41	74
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	88

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	18
2017	University certificate or diploma below the bachelor's level	0	10
2017	Bachelor's degree	1	74
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	88

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	18
2017	University certificate or diploma below the bachelor's level	70	10
2017	Bachelor's degree	57	74
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	88

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	22	22	0	0	11	18
2017	University certificate or diploma below the bachelor's level	20	60	20	0	0	0	10
2017	Bachelor's degree	30	50	12	3	1	4	70
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	47	7	5	2	8	88

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	21	11	11	0	0	21	73	13	19
2017	University certificate or diploma below the bachelor's level	30	10	30	0	30	0	0	40	30	10
2017	Bachelor's degree	31	25	13	15	5	3	8	63	23	75
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	31	9	11	7	2	10	69	21	89

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	16	16	0	11	0	47	50	20	19
2017	University certificate or diploma below the bachelor's level	0	0	40	0	20	0	40	0	33	10
2017	Bachelor's degree	19	8	6	6	6	5	50	58	28	75
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	2	6	12	3	7	17	53	26	33	89

Report a problem or mistake on this page

Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 115. What is the highest level of education you have ever completed?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.