2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 103. Please indicate your occupational group and level. Occupational group and level - NB

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 32 44 9 10 5 0 0 76 15 166
2017 NB-07 29 47 6 0 18 0 0 76 18 17
2017 NB-08 7 40 27 20 7 0 0 47 27 15
2017 NB-09 30 52 4 13 0 0 0 83 13 23
2017 NB-10 37 46 12 5 0 0 0 83 5 41
2017 NB-11 28 44 17 11 0 0 0 72 11 18
2017 NB-12 46 33 0 13 8 0 0 79 21 24
2014 NB 37 42 10 7 4 0 0 79 11 185
2014 NB-04 25 58 8 8 0 0 0 83 8 12
2014 NB-07 26 37 11 16 11 0 0 63 26 19
2014 NB-08 24 29 33 10 5 0 0 52 14 21
2014 NB-09 35 38 15 4 8 0 0 73 12 26
2014 NB-10 35 52 3 6 3 0 0 87 10 31
2014 NB-11 54 42 0 0 4 0 0 96 4 24
2014 NB-12 57 32 4 7 0 0 0 89 7 28
2011 NB 38 42 12 4 3 0 0 81 7 175
2011 NB-06 43 36 0 7 14 0 0 79 21 14
2011 NB-07 23 45 27 5 0 0 0 68 5 22
2011 NB-08 59 24 12 6 0 0 0 82 6 17
2011 NB-09 27 50 10 10 3 0 0 77 13 30
2011 NB-10 20 56 16 0 8 0 0 76 8 25
2011 NB-11 56 28 11 0 6 0 0 83 6 18
2011 NB-12 61 39 0 0 0 0 0 100 0 23
2008 NB 36 42 10 5 7 0 0 78 12 86
2008 NB-06 33 50 0 0 17 0 0 83 17 12
2008 NB-07 40 30 20 10 0 0 0 70 10 10
2008 NB-08 40 30 20 10 0 0 0 70 10 10
2008 NB-09 38 38 23 0 0 0 0 77 0 13

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 27 42 13 10 8 0 0 69 18 165
2017 NB-07 35 41 0 6 18 0 0 76 24 17
2017 NB-08 14 29 29 21 7 0 0 43 29 14
2017 NB-09 17 48 13 22 0 0 0 65 22 23
2017 NB-10 22 51 17 5 5 0 0 73 10 41
2017 NB-11 22 39 22 17 0 0 0 61 17 18
2017 NB-12 42 33 4 4 17 0 0 75 21 24

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 51 34 10 4 2 0 0 85 5 167
2017 NB-07 53 35 0 6 6 0 0 88 12 17
2017 NB-08 27 27 27 20 0 0 0 53 20 15
2017 NB-09 57 43 0 0 0 0 0 100 0 23
2017 NB-10 56 27 17 0 0 0 0 83 0 41
2017 NB-11 39 56 0 6 0 0 0 94 6 18
2017 NB-12 63 25 4 4 4 0 0 88 8 24
2014 NB 59 32 4 4 2 0 0 91 5 184
2014 NB-04 58 33 8 0 0 0 0 92 0 12
2014 NB-07 32 53 0 16 0 0 0 84 16 19
2014 NB-08 57 29 5 0 10 0 0 86 10 21
2014 NB-09 50 31 15 4 0 0 0 81 4 26
2014 NB-10 52 39 3 6 0 0 0 90 6 31
2014 NB-11 75 21 0 0 4 0 0 96 4 24
2014 NB-12 78 19 0 4 0 0 0 96 4 27
2011 NB 55 34 5 3 2 0 0 89 6 176
2011 NB-06 47 20 7 7 20 0 0 67 27 15
2011 NB-07 55 36 5 5 0 0 0 91 5 22
2011 NB-08 65 29 6 0 0 0 0 94 0 17
2011 NB-09 40 53 3 3 0 0 0 93 3 30
2011 NB-10 52 32 12 4 0 0 0 84 4 25
2011 NB-11 50 44 0 0 6 0 0 94 6 18
2011 NB-12 74 22 4 0 0 0 0 96 0 23

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 32 48 12 5 3 0 0 79 8 165
2017 NB-07 35 47 0 12 6 0 0 82 18 17
2017 NB-08 20 33 27 20 0 0 0 53 20 15
2017 NB-09 23 64 14 0 0 0 0 86 0 22
2017 NB-10 34 56 10 0 0 0 0 90 0 41
2017 NB-11 28 44 22 0 6 0 0 72 6 18
2017 NB-12 46 29 13 8 4 0 0 75 13 24
2014 NB 44 37 8 7 3 0 0 82 10 185
2014 NB-04 50 42 0 8 0 0 0 92 8 12
2014 NB-07 32 32 16 16 5 0 0 63 21 19
2014 NB-08 38 29 14 0 19 0 0 67 19 21
2014 NB-09 31 38 19 8 4 0 0 69 12 26
2014 NB-10 45 42 3 10 0 0 0 87 10 31
2014 NB-11 54 33 4 8 0 0 0 88 8 24
2014 NB-12 64 29 4 4 0 0 0 93 4 28
2011 NB 44 44 7 4 1 0 0 88 5 175
2011 NB-06 43 36 0 14 7 0 0 79 21 14
2011 NB-07 27 55 14 5 0 0 0 82 5 22
2011 NB-08 59 35 6 0 0 0 0 94 0 17
2011 NB-09 33 53 7 7 0 0 0 87 7 30
2011 NB-10 36 48 8 4 4 0 0 84 8 25
2011 NB-11 67 17 11 6 0 0 0 83 6 18
2011 NB-12 57 43 0 0 0 0 0 100 0 23
2008 NB 43 43 5 6 3 0 0 86 9 86
2008 NB-06 42 42 0 8 8 0 0 83 17 12
2008 NB-07 30 60 0 10 0 0 0 90 10 10
2008 NB-08 40 50 10 0 0 0 0 90 0 10
2008 NB-09 38 54 8 0 0 0 0 92 0 13

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 25 41 20 9 4 1 0 66 13 167
2017 NB-07 24 35 18 6 18 0 0 59 24 17
2017 NB-08 0 40 40 7 13 0 0 40 20 15
2017 NB-09 22 61 13 4 0 0 0 83 4 23
2017 NB-10 32 39 22 7 0 0 0 71 7 41
2017 NB-11 17 39 39 6 0 0 0 56 6 18
2017 NB-12 25 50 4 17 4 0 0 75 21 24
2014 NB 41 39 11 5 2 1 1 81 8 185
2014 NB-04 33 33 17 0 0 8 8 80 0 12
2014 NB-07 32 47 16 0 5 0 0 79 5 19
2014 NB-08 48 24 14 5 10 0 0 71 14 21
2014 NB-09 38 38 19 4 0 0 0 77 4 26
2014 NB-10 39 45 3 10 0 3 0 87 10 31
2014 NB-11 46 46 0 4 4 0 0 92 8 24
2014 NB-12 68 25 7 0 0 0 0 93 0 28
2011 NB 40 35 14 6 5 0 0 75 11 174
2011 NB-06 47 20 7 7 20 0 0 67 27 15
2011 NB-07 27 50 14 5 5 0 0 77 9 22
2011 NB-08 47 33 13 0 7 0 0 80 7 15
2011 NB-09 23 53 13 7 3 0 0 77 10 30
2011 NB-10 32 32 24 8 4 0 0 64 12 25
2011 NB-11 61 11 17 6 6 0 0 72 11 18
2011 NB-12 48 30 13 9 0 0 0 78 9 23

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 22 45 19 8 5 1 0 67 14 166
2017 NB-07 12 59 12 0 18 0 0 71 18 17
2017 NB-08 0 47 33 0 20 0 0 47 20 15
2017 NB-09 17 61 17 4 0 0 0 78 4 23
2017 NB-10 29 39 22 7 2 0 0 68 10 41
2017 NB-11 11 44 39 6 0 0 0 56 6 18
2017 NB-12 29 46 4 17 4 0 0 75 21 24
2014 NB 39 42 9 7 2 0 1 82 9 185
2014 NB-04 25 58 8 0 0 0 8 91 0 12
2014 NB-07 32 47 11 5 5 0 0 79 11 19
2014 NB-08 57 24 5 10 5 0 0 81 14 21
2014 NB-09 27 54 12 8 0 0 0 81 8 26
2014 NB-10 42 35 13 6 3 0 0 77 10 31
2014 NB-11 50 29 8 13 0 0 0 79 13 24
2014 NB-12 57 36 7 0 0 0 0 93 0 28
2011 NB 35 41 12 8 4 0 0 76 12 175
2011 NB-06 27 40 13 13 7 0 0 67 20 15
2011 NB-07 23 59 9 5 5 0 0 82 9 22
2011 NB-08 44 38 13 0 6 0 0 81 6 16
2011 NB-09 27 53 7 10 3 0 0 80 13 30
2011 NB-10 24 36 24 12 4 0 0 60 16 25
2011 NB-11 50 22 17 6 6 0 0 72 11 18
2011 NB-12 48 35 9 9 0 0 0 83 9 23
2008 NB 38 40 13 5 5 0 0 78 9 86
2008 NB-06 33 33 25 0 8 0 0 67 8 12
2008 NB-07 50 30 10 10 0 0 0 80 10 10
2008 NB-08 50 20 10 10 10 0 0 70 20 10
2008 NB-09 23 62 8 8 0 0 0 85 8 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 33 23 14 16 8 5 1 59 25 166
2017 NB-07 31 25 19 13 13 0 0 56 25 16
2017 NB-08 13 27 20 20 20 0 0 40 40 15
2017 NB-09 13 17 17 22 13 17 0 37 42 23
2017 NB-10 41 22 15 12 2 7 0 68 16 41
2017 NB-11 28 28 11 28 6 0 0 56 33 18
2017 NB-12 33 38 13 8 8 0 0 71 17 24
2014 NB 38 33 11 7 6 3 1 74 14 185
2014 NB-04 25 33 8 8 8 8 8 70 20 12
2014 NB-07 21 47 21 5 5 0 0 68 11 19
2014 NB-08 33 24 5 14 19 5 0 60 35 21
2014 NB-09 35 42 15 0 8 0 0 77 8 26
2014 NB-10 42 32 3 10 6 6 0 79 17 31
2014 NB-11 54 29 8 0 8 0 0 83 8 24
2014 NB-12 61 25 4 4 0 7 0 92 4 28
2011 NB 36 26 13 12 7 6 0 65 21 175
2011 NB-06 53 13 7 7 13 7 0 71 21 15
2011 NB-07 27 27 18 14 9 5 0 57 24 22
2011 NB-08 50 19 6 6 6 13 0 79 14 16
2011 NB-09 27 23 7 20 7 17 0 60 32 30
2011 NB-10 20 28 24 12 12 4 0 50 25 25
2011 NB-11 39 28 17 11 6 0 0 67 17 18
2011 NB-12 48 39 9 4 0 0 0 87 4 23
2008 NB 28 24 16 9 14 8 0 56 26 85
2008 NB-06 17 33 25 8 17 0 0 50 25 12
2008 NB-07 30 30 10 10 0 20 0 75 13 10
2008 NB-08 20 20 20 10 20 10 0 44 33 10
2008 NB-09 23 23 8 8 23 15 0 55 36 13
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 39 37 9 5 5 4 1 79 11 167
2017 NB-07 18 53 6 6 12 6 0 75 19 17
2017 NB-08 7 60 13 13 7 0 0 67 20 15
2017 NB-09 26 43 9 4 4 13 0 80 10 23
2017 NB-10 41 41 12 0 0 5 0 87 0 41
2017 NB-11 33 33 11 11 6 0 6 71 18 18
2017 NB-12 63 21 4 0 13 0 0 83 13 24
2014 NB 45 26 14 10 3 2 0 73 13 185
2014 NB-04 67 17 17 0 0 0 0 83 0 12
2014 NB-07 37 42 5 16 0 0 0 79 16 19
2014 NB-08 57 14 19 10 0 0 0 71 10 21
2014 NB-09 42 19 15 12 12 0 0 62 23 26
2014 NB-10 45 23 19 10 3 0 0 68 13 31
2014 NB-11 58 29 8 0 0 4 0 91 0 24
2014 NB-12 36 32 11 11 0 11 0 76 12 28
2011 NB 44 28 10 9 3 5 1 77 13 176
2011 NB-06 27 40 0 20 7 7 0 71 29 15
2011 NB-07 36 23 14 18 5 5 0 62 24 22
2011 NB-08 47 35 6 12 0 0 0 82 12 17
2011 NB-09 40 37 7 3 3 10 0 85 7 30
2011 NB-10 52 20 16 4 4 4 0 75 8 25
2011 NB-11 33 33 11 6 6 6 6 75 13 18
2011 NB-12 52 26 9 9 0 4 0 82 9 23
2008 NB 42 16 13 12 7 10 0 65 21 86
2008 NB-06 50 0 17 0 17 17 0 60 20 12
2008 NB-07 30 20 0 10 10 30 0 71 29 10
2008 NB-08 50 20 10 20 0 0 0 70 20 10
2008 NB-09 23 23 15 15 0 23 0 60 20 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 40 41 5 9 4 1 1 82 13 167
2017 NB-07 47 29 0 12 12 0 0 76 24 17
2017 NB-08 0 73 0 20 7 0 0 73 27 15
2017 NB-09 30 43 13 9 0 4 0 77 9 23
2017 NB-10 34 54 5 5 0 2 0 90 5 41
2017 NB-11 33 33 6 11 11 0 6 71 24 18
2017 NB-12 67 25 0 4 4 0 0 92 8 24
2014 NB 37 40 8 10 3 1 1 79 14 185
2014 NB-04 58 25 8 8 0 0 0 83 8 12
2014 NB-07 37 37 11 11 0 5 0 78 11 19
2014 NB-08 48 24 14 14 0 0 0 71 14 21
2014 NB-09 35 38 4 15 8 0 0 73 23 26
2014 NB-10 32 48 10 6 3 0 0 81 10 31
2014 NB-11 50 33 4 8 0 4 0 87 9 24
2014 NB-12 32 54 7 7 0 0 0 86 7 28
2011 NB 41 39 7 7 4 2 0 81 12 176
2011 NB-06 27 40 0 7 20 7 0 71 29 15
2011 NB-07 27 50 14 5 0 5 0 81 5 22
2011 NB-08 53 29 12 6 0 0 0 82 6 17
2011 NB-09 43 40 3 7 3 3 0 86 10 30
2011 NB-10 28 48 12 8 4 0 0 76 12 25
2011 NB-11 39 44 6 6 6 0 0 83 11 18
2011 NB-12 48 30 13 9 0 0 0 78 9 23
2008 NB 30 42 9 10 7 1 0 73 18 86
2008 NB-06 50 17 8 0 25 0 0 67 25 12
2008 NB-07 30 50 10 0 0 10 0 89 0 10
2008 NB-08 20 40 10 10 20 0 0 60 30 10
2008 NB-09 31 31 8 31 0 0 0 62 31 13

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 45 32 10 4 8 0 1 78 12 167
2017 NB-07 35 35 6 12 12 0 0 71 24 17
2017 NB-08 20 60 7 7 7 0 0 80 13 15
2017 NB-09 30 43 17 4 4 0 0 74 9 23
2017 NB-10 51 34 12 0 2 0 0 85 2 41
2017 NB-11 39 17 17 6 17 0 6 59 24 18
2017 NB-12 58 25 4 0 13 0 0 83 13 24
2014 NB 49 29 9 9 4 1 0 78 13 185
2014 NB-04 75 17 8 0 0 0 0 92 0 12
2014 NB-07 32 53 5 11 0 0 0 84 11 19
2014 NB-08 52 24 14 10 0 0 0 76 10 21
2014 NB-09 35 38 8 8 12 0 0 73 19 26
2014 NB-10 45 29 16 6 3 0 0 74 10 31
2014 NB-11 67 21 8 4 0 0 0 88 4 24
2014 NB-12 57 18 7 11 4 4 0 78 15 28

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 13 32 17 23 9 7 0 48 34 167
2017 NB-07 18 18 6 29 18 12 0 40 53 17
2017 NB-08 0 20 13 40 20 7 0 21 64 15
2017 NB-09 9 26 26 17 0 22 0 44 22 23
2017 NB-10 20 37 12 24 2 5 0 59 28 41
2017 NB-11 0 44 28 17 11 0 0 44 28 18
2017 NB-12 8 46 13 21 13 0 0 54 33 24
2014 NB 27 40 12 11 4 6 0 71 16 185
2014 NB-04 42 33 17 0 8 0 0 75 8 12
2014 NB-07 26 37 16 5 5 11 0 71 12 19
2014 NB-08 29 43 10 0 10 10 0 79 11 21
2014 NB-09 23 42 12 23 0 0 0 65 23 26
2014 NB-10 26 42 19 3 6 3 0 70 10 31
2014 NB-11 33 38 8 8 4 8 0 77 14 24
2014 NB-12 25 43 7 18 0 7 0 73 19 28
2011 NB 18 34 21 14 10 4 0 54 24 176
2011 NB-06 7 33 7 20 27 7 0 43 50 15
2011 NB-07 14 23 36 18 9 0 0 36 27 22
2011 NB-08 24 24 12 12 18 12 0 53 33 17
2011 NB-09 7 47 27 7 13 0 0 53 20 30
2011 NB-10 8 40 28 16 4 4 0 50 21 25
2011 NB-11 28 28 28 6 11 0 0 56 17 18
2011 NB-12 26 39 17 17 0 0 0 65 17 23

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 12 27 18 28 14 1 0 39 43 167
2017 NB-07 18 24 12 24 24 0 0 41 47 17
2017 NB-08 0 7 27 33 33 0 0 7 67 15
2017 NB-09 9 26 26 30 4 4 0 36 36 23
2017 NB-10 10 32 20 32 7 0 0 41 39 41
2017 NB-11 0 28 17 33 22 0 0 28 56 18
2017 NB-12 21 25 21 17 17 0 0 46 33 24
2014 NB 20 47 16 9 6 2 0 68 16 185
2014 NB-04 42 33 17 0 8 0 0 75 8 12
2014 NB-07 16 58 16 0 11 0 0 74 11 19
2014 NB-08 29 33 14 10 14 0 0 62 24 21
2014 NB-09 15 50 12 15 4 4 0 68 20 26
2014 NB-10 16 42 23 10 10 0 0 58 19 31
2014 NB-11 29 42 13 8 8 0 0 71 17 24
2014 NB-12 21 57 11 7 0 4 0 81 7 28
2011 NB 20 30 22 17 12 0 0 49 29 176
2011 NB-06 7 20 27 20 27 0 0 27 47 15
2011 NB-07 18 27 18 14 23 0 0 45 36 22
2011 NB-08 18 35 29 6 12 0 0 53 18 17
2011 NB-09 7 37 37 13 7 0 0 43 20 30
2011 NB-10 12 24 20 28 16 0 0 36 44 25
2011 NB-11 39 28 17 0 17 0 0 67 17 18
2011 NB-12 22 39 9 30 0 0 0 61 30 23
2008 NB 22 35 12 17 14 0 0 57 31 86
2008 NB-06 17 17 25 25 17 0 0 33 42 12
2008 NB-07 20 40 20 0 20 0 0 60 20 10
2008 NB-08 20 30 10 30 10 0 0 50 40 10
2008 NB-09 31 23 15 15 15 0 0 54 31 13

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 9 23 19 30 14 5 0 34 46 166
2017 NB-07 18 12 18 29 18 6 0 31 50 17
2017 NB-08 0 7 13 53 27 0 0 7 80 15
2017 NB-09 5 18 23 45 0 9 0 25 50 22
2017 NB-10 2 32 17 24 12 12 0 39 42 41
2017 NB-11 0 28 22 28 22 0 0 28 50 18
2017 NB-12 13 29 17 25 17 0 0 42 42 24
2014 NB 16 39 21 14 6 5 0 57 21 185
2014 NB-04 42 17 25 8 8 0 0 58 17 12
2014 NB-07 11 47 32 0 11 0 0 58 11 19
2014 NB-08 14 29 19 24 5 10 0 47 32 21
2014 NB-09 12 27 27 23 8 4 0 40 32 26
2014 NB-10 16 35 19 16 6 6 0 55 24 31
2014 NB-11 17 42 25 4 8 4 0 61 13 24
2014 NB-12 18 57 11 14 0 0 0 75 14 28
2011 NB 11 38 18 20 10 3 1 51 31 176
2011 NB-06 13 20 7 20 33 7 0 36 57 15
2011 NB-07 14 27 18 23 14 5 0 43 38 22
2011 NB-08 18 24 29 18 12 0 0 41 29 17
2011 NB-09 0 43 20 27 10 0 0 43 37 30
2011 NB-10 4 36 20 28 12 0 0 40 40 25
2011 NB-11 17 56 17 6 6 0 0 72 11 18
2011 NB-12 9 57 9 22 4 0 0 65 26 23
2008 NB 11 38 9 26 11 6 0 51 39 85
2008 NB-06 8 17 33 17 17 8 0 27 36 12
2008 NB-07 0 50 20 10 10 10 0 56 22 10
2008 NB-08 20 20 0 50 10 0 0 40 60 10
2008 NB-09 8 38 15 15 8 15 0 55 27 13

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 12 24 16 20 23 4 0 38 45 166
2017 NB-07 24 12 12 24 29 0 0 35 53 17
2017 NB-08 0 7 13 40 40 0 0 7 80 15
2017 NB-09 0 35 26 13 17 9 0 38 33 23
2017 NB-10 13 25 15 28 18 3 0 38 46 40
2017 NB-11 6 28 17 11 33 6 0 35 47 18
2017 NB-12 13 33 8 13 25 8 0 50 41 24
2014 NB 18 37 21 14 7 4 0 57 21 185
2014 NB-04 33 17 42 0 8 0 0 50 8 12
2014 NB-07 16 26 37 11 11 0 0 42 21 19
2014 NB-08 24 33 14 10 10 10 0 63 21 21
2014 NB-09 12 38 19 8 19 4 0 52 28 26
2014 NB-10 23 35 26 6 6 3 0 60 13 31
2014 NB-11 17 42 13 21 4 4 0 61 26 24
2014 NB-12 21 46 14 14 0 4 0 70 15 28
2011 NB 21 33 14 16 12 4 0 56 30 176
2011 NB-06 13 27 13 7 27 13 0 46 38 15
2011 NB-07 18 18 23 14 23 5 0 38 38 22
2011 NB-08 12 41 6 29 12 0 0 53 41 17
2011 NB-09 7 47 10 23 13 0 0 53 37 30
2011 NB-10 8 36 16 20 8 12 0 50 32 25
2011 NB-11 33 28 28 0 11 0 0 61 11 18
2011 NB-12 39 30 13 17 0 0 0 70 17 23
2008 NB 24 31 15 12 13 5 0 59 26 86
2008 NB-06 17 33 17 17 17 0 0 50 33 12
2008 NB-07 20 40 20 10 10 0 0 60 20 10
2008 NB-08 10 20 10 40 10 10 0 33 56 10
2008 NB-09 31 15 15 8 15 15 0 55 27 13

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 7 30 15 31 14 3 0 38 47 166
2017 NB-07 6 24 24 29 18 0 0 29 47 17
2017 NB-08 0 7 40 20 33 0 0 7 53 15
2017 NB-09 4 39 17 17 17 4 0 45 36 23
2017 NB-10 7 29 10 34 12 7 0 39 50 41
2017 NB-11 6 28 11 39 17 0 0 33 56 18
2017 NB-12 0 43 9 35 9 4 0 45 45 23
2014 NB 21 30 24 16 8 1 0 51 24 185
2014 NB-04 33 17 33 8 8 0 0 50 17 12
2014 NB-07 16 32 37 5 11 0 0 47 16 19
2014 NB-08 24 19 33 19 5 0 0 43 24 21
2014 NB-09 19 35 19 15 12 0 0 54 27 26
2014 NB-10 29 26 16 16 13 0 0 55 29 31
2014 NB-11 17 42 21 13 8 0 0 58 21 24
2014 NB-12 21 46 21 7 4 0 0 68 11 28
2011 NB 10 38 17 23 11 1 0 48 35 176
2011 NB-06 7 20 13 27 27 7 0 29 57 15
2011 NB-07 9 32 14 32 14 0 0 41 45 22
2011 NB-08 6 35 24 24 12 0 0 41 35 17
2011 NB-09 0 40 23 23 13 0 0 40 37 30
2011 NB-10 0 36 32 20 12 0 0 36 32 25
2011 NB-11 22 50 11 6 11 0 0 72 17 18
2011 NB-12 26 30 17 26 0 0 0 57 26 23
2008 NB 7 51 12 16 13 1 0 58 30 85
2008 NB-06 8 42 25 0 25 0 0 50 25 12
2008 NB-07 10 50 20 20 0 0 0 60 20 10
2008 NB-09 0 62 23 0 8 8 0 67 8 13
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 22 41 14 17 6 1 0 63 23 166
2017 NB-07 18 53 0 18 6 6 0 75 25 17
2017 NB-08 7 27 40 20 7 0 0 33 27 15
2017 NB-09 22 39 13 26 0 0 0 61 26 23
2017 NB-10 22 34 20 15 10 0 0 56 24 41
2017 NB-11 28 44 6 17 6 0 0 72 22 18
2017 NB-12 29 46 0 17 8 0 0 75 25 24
2014 NB 25 47 11 10 7 0 0 72 16 184
2014 NB-04 27 55 9 9 0 0 0 82 9 11
2014 NB-07 32 37 5 21 5 0 0 68 26 19
2014 NB-08 33 29 29 5 5 0 0 62 10 21
2014 NB-09 19 38 19 12 12 0 0 58 23 26
2014 NB-10 23 48 13 6 10 0 0 71 16 31
2014 NB-11 25 42 8 17 8 0 0 67 25 24
2014 NB-12 32 57 0 7 4 0 0 89 11 28
2011 NB 26 45 12 13 5 0 0 70 18 175
2011 NB-06 14 64 7 14 0 0 0 79 14 14
2011 NB-07 23 36 9 27 5 0 0 59 32 22
2011 NB-08 29 35 24 6 6 0 0 65 12 17
2011 NB-09 23 50 7 17 3 0 0 73 20 30
2011 NB-10 16 44 20 8 12 0 0 60 20 25
2011 NB-11 33 39 17 6 6 0 0 72 11 18
2011 NB-12 30 57 0 9 4 0 0 87 13 23

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 20 47 11 16 5 0 0 67 21 166
2017 NB-07 29 35 6 24 6 0 0 65 29 17
2017 NB-08 7 60 13 13 7 0 0 67 20 15
2017 NB-09 30 52 4 13 0 0 0 83 13 23
2017 NB-10 15 59 12 12 2 0 0 73 15 41
2017 NB-11 11 33 17 39 0 0 0 44 39 18
2017 NB-12 33 29 4 13 21 0 0 63 33 24

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 8 16 17 26 13 20 0 31 48 167
2017 NB-07 6 18 12 41 6 18 0 29 57 17
2017 NB-08 13 7 20 7 33 20 0 25 50 15
2017 NB-09 4 13 17 13 0 52 0 36 27 23
2017 NB-10 2 12 20 32 7 27 0 20 53 41
2017 NB-11 17 11 11 39 17 6 0 29 59 18
2017 NB-12 8 29 21 25 17 0 0 38 42 24
2014 NB 14 26 15 19 13 13 1 46 36 184
2014 NB-04 25 25 17 17 8 8 0 55 27 12
2014 NB-07 21 21 16 5 16 21 0 53 27 19
2014 NB-08 5 30 5 15 10 30 5 54 38 20
2014 NB-09 15 12 15 27 23 8 0 29 54 26
2014 NB-10 10 10 29 29 3 19 0 24 40 31
2014 NB-11 17 33 17 21 4 8 0 55 27 24
2014 NB-12 21 50 11 11 4 4 0 74 15 28

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 34 37 10 11 7 1 1 72 18 167
2017 NB-07 35 24 12 6 18 6 0 63 25 17
2017 NB-08 20 53 0 13 13 0 0 73 27 15
2017 NB-09 22 48 4 22 4 0 0 70 26 23
2017 NB-10 27 44 17 10 2 0 0 71 12 41
2017 NB-11 33 22 11 22 6 0 6 59 29 18
2017 NB-12 46 38 4 4 8 0 0 83 13 24
2014 NB 35 36 11 12 4 1 0 72 17 185
2014 NB-04 58 33 8 0 0 0 0 92 0 12
2014 NB-07 32 47 5 11 5 0 0 79 16 19
2014 NB-08 43 24 19 14 0 0 0 67 14 21
2014 NB-09 31 27 15 19 8 0 0 58 27 26
2014 NB-10 35 39 13 10 3 0 0 74 13 31
2014 NB-11 38 42 13 8 0 0 0 79 8 24
2014 NB-12 25 46 4 18 4 4 0 74 22 28
2011 NB 38 40 11 6 3 1 1 79 10 176
2011 NB-06 27 40 7 13 13 0 0 67 27 15
2011 NB-07 23 64 5 9 0 0 0 86 9 22
2011 NB-08 47 35 18 0 0 0 0 82 0 17
2011 NB-09 33 40 17 3 3 3 0 76 7 30
2011 NB-10 40 32 16 4 8 0 0 72 12 25
2011 NB-11 28 39 17 6 6 0 6 71 12 18
2011 NB-12 43 39 13 4 0 0 0 83 4 23
2008 NB 28 38 11 8 12 2 1 68 21 85
2008 NB-06 33 25 8 0 25 8 0 64 27 12
2008 NB-07 40 10 20 0 10 10 10 63 13 10
2008 NB-08 40 30 20 10 0 0 0 70 10 10
2008 NB-09 31 38 8 15 8 0 0 69 23 13

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 20 28 12 16 20 0 4 50 38 25
2017 NB-12 42 25 8 0 25 0 0 67 25 12
2014 NB 31 47 9 9 0 3 0 81 10 32
2014 NB-12 32 53 11 5 0 0 0 84 5 19

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 32 38 9 17 5 0 0 70 21 163
2017 NB-07 31 44 0 13 13 0 0 75 25 16
2017 NB-08 14 7 21 50 7 0 0 21 57 14
2017 NB-09 39 35 17 9 0 0 0 74 9 23
2017 NB-10 35 50 5 8 3 0 0 85 10 40
2017 NB-11 29 29 6 29 6 0 0 59 35 17
2017 NB-12 38 33 8 17 4 0 0 71 21 24
2014 NB 38 44 10 5 2 0 0 82 8 183
2014 NB-04 33 50 0 17 0 0 0 83 17 12
2014 NB-07 37 42 11 0 11 0 0 79 11 19
2014 NB-08 35 30 20 10 5 0 0 65 15 20
2014 NB-09 38 46 4 8 4 0 0 85 12 26
2014 NB-10 32 55 13 0 0 0 0 87 0 31
2014 NB-11 46 42 13 0 0 0 0 88 0 24
2014 NB-12 56 30 7 7 0 0 0 85 7 27
2011 NB 33 45 8 10 3 1 1 79 13 176
2011 NB-06 27 47 7 7 7 7 0 79 14 15
2011 NB-07 27 50 0 14 5 0 5 81 19 22
2011 NB-08 35 41 6 18 0 0 0 76 18 17
2011 NB-09 37 40 10 13 0 0 0 77 13 30
2011 NB-10 20 48 16 12 4 0 0 68 16 25
2011 NB-11 33 39 17 6 6 0 0 72 11 18
2011 NB-12 48 43 4 4 0 0 0 91 4 23
2008 NB 33 44 7 10 5 1 0 78 15 86
2008 NB-06 33 33 8 25 0 0 0 67 25 12
2008 NB-07 40 20 10 0 20 10 0 67 22 10
2008 NB-08 20 50 10 10 10 0 0 70 20 10
2008 NB-09 23 54 15 8 0 0 0 77 8 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 29 31 11 11 6 10 1 68 20 166
2017 NB-07 12 53 12 12 6 6 0 69 19 17
2017 NB-08 13 27 33 0 13 13 0 46 15 15
2017 NB-09 18 36 14 14 5 14 0 63 21 22
2017 NB-10 32 22 17 7 5 15 2 65 15 41
2017 NB-11 22 28 0 33 11 6 0 53 47 18
2017 NB-12 50 42 0 4 4 0 0 92 8 24
2014 NB 39 29 16 7 3 6 1 73 10 184
2014 NB-04 42 33 8 17 0 0 0 75 17 12
2014 NB-07 37 26 16 5 11 5 0 67 17 19
2014 NB-08 30 20 20 10 0 15 5 63 13 20
2014 NB-09 35 31 15 4 0 15 0 77 5 26
2014 NB-10 23 39 19 10 3 6 0 66 14 31
2014 NB-11 58 25 17 0 0 0 0 83 0 24
2014 NB-12 61 21 7 7 4 0 0 82 11 28
2011 NB 38 27 10 13 3 9 1 72 18 175
2011 NB-06 20 33 7 20 7 13 0 62 31 15
2011 NB-07 27 27 9 23 0 9 5 63 26 22
2011 NB-08 35 29 12 6 6 12 0 73 13 17
2011 NB-09 27 23 13 10 10 17 0 60 24 30
2011 NB-10 24 40 16 16 0 4 0 67 17 25
2011 NB-11 50 22 6 6 6 6 6 81 13 18
2011 NB-12 77 18 0 5 0 0 0 95 5 22
2008 NB 29 38 6 9 8 9 0 74 19 86
2008 NB-06 25 33 0 17 17 8 0 64 36 12
2008 NB-07 30 20 20 10 10 10 0 56 22 10
2008 NB-08 40 30 10 0 10 10 0 78 11 10
2008 NB-09 23 31 0 15 8 23 0 70 30 13

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 31 42 10 10 7 0 0 73 17 165
2017 NB-07 29 29 24 6 12 0 0 59 18 17
2017 NB-08 13 40 13 13 20 0 0 53 33 15
2017 NB-09 43 43 9 0 4 0 0 87 4 23
2017 NB-10 28 49 15 5 3 0 0 77 8 39
2017 NB-11 28 44 6 22 0 0 0 72 22 18
2017 NB-12 42 38 0 13 8 0 0 79 21 24
2014 NB 32 42 14 9 4 0 0 74 12 185
2014 NB-04 50 33 0 8 8 0 0 83 17 12
2014 NB-07 32 42 16 5 5 0 0 74 11 19
2014 NB-08 29 33 29 5 5 0 0 62 10 21
2014 NB-09 23 38 12 19 8 0 0 62 27 26
2014 NB-10 35 45 10 10 0 0 0 81 10 31
2014 NB-11 46 42 13 0 0 0 0 88 0 24
2014 NB-12 32 50 11 0 7 0 0 82 7 28
2011 NB 37 41 12 7 2 0 0 78 10 176
2011 NB-06 20 47 27 0 7 0 0 67 7 15
2011 NB-07 41 41 5 9 5 0 0 82 14 22
2011 NB-08 59 24 12 6 0 0 0 82 6 17
2011 NB-09 30 53 7 10 0 0 0 83 10 30
2011 NB-10 32 36 16 12 4 0 0 68 16 25
2011 NB-11 50 33 11 6 0 0 0 83 6 18
2011 NB-12 30 48 13 9 0 0 0 78 9 23
2008 NB 30 38 10 15 6 0 0 69 21 86
2008 NB-06 25 42 17 17 0 0 0 67 17 12
2008 NB-07 20 30 30 10 10 0 0 50 20 10
2008 NB-08 50 20 10 20 0 0 0 70 20 10
2008 NB-09 15 54 0 15 15 0 0 69 31 13

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 43 36 6 13 2 0 0 79 15 167
2017 NB-07 47 29 6 12 6 0 0 76 18 17
2017 NB-08 20 27 20 33 0 0 0 47 33 15
2017 NB-09 43 43 9 4 0 0 0 87 4 23
2017 NB-10 54 34 2 10 0 0 0 88 10 41
2017 NB-11 39 50 0 11 0 0 0 89 11 18
2017 NB-12 54 21 8 13 4 0 0 75 17 24
2014 NB 43 38 8 8 3 0 0 81 11 185
2014 NB-04 25 58 0 17 0 0 0 83 17 12
2014 NB-07 32 21 26 16 5 0 0 53 21 19
2014 NB-08 38 33 14 5 10 0 0 71 14 21
2014 NB-09 42 35 15 4 4 0 0 77 8 26
2014 NB-10 45 42 6 6 0 0 0 87 6 31
2014 NB-11 58 38 0 4 0 0 0 96 4 24
2014 NB-12 57 36 0 0 7 0 0 93 7 28
2011 NB 50 36 8 4 2 0 1 86 6 175
2011 NB-06 43 29 14 7 7 0 0 71 14 14
2011 NB-07 45 36 14 0 5 0 0 82 5 22
2011 NB-08 59 18 18 6 0 0 0 76 6 17
2011 NB-09 37 53 7 3 0 0 0 90 3 30
2011 NB-10 32 56 4 0 4 0 4 92 4 25
2011 NB-11 72 17 6 6 0 0 0 89 6 18
2011 NB-12 74 17 4 4 0 0 0 91 4 23
2008 NB 43 31 8 13 5 0 0 74 17 86
2008 NB-06 25 42 25 8 0 0 0 67 8 12
2008 NB-07 40 30 10 10 10 0 0 70 20 10
2008 NB-08 40 40 0 10 10 0 0 80 20 10
2008 NB-09 38 31 8 23 0 0 0 69 23 13

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 53 31 6 7 3 0 0 84 10 167
2017 NB-07 41 41 6 6 6 0 0 82 12 17
2017 NB-08 27 27 20 20 7 0 0 53 27 15
2017 NB-09 61 30 9 0 0 0 0 91 0 23
2017 NB-10 61 34 0 5 0 0 0 95 5 41
2017 NB-11 56 33 6 6 0 0 0 89 6 18
2017 NB-12 63 21 4 8 4 0 0 83 13 24
2014 NB 47 37 3 8 4 1 0 85 12 185
2014 NB-04 33 42 0 25 0 0 0 75 25 12
2014 NB-07 32 47 0 16 5 0 0 79 21 19
2014 NB-08 38 24 19 5 14 0 0 62 19 21
2014 NB-09 46 38 0 8 4 4 0 88 12 26
2014 NB-10 52 42 3 3 0 0 0 94 3 31
2014 NB-11 71 25 0 4 0 0 0 96 4 24
2014 NB-12 61 29 0 4 7 0 0 89 11 28
2011 NB 50 39 6 3 2 0 1 89 5 176
2011 NB-06 33 47 7 7 7 0 0 80 13 15
2011 NB-07 41 45 14 0 0 0 0 86 0 22
2011 NB-08 82 6 6 0 6 0 0 88 6 17
2011 NB-09 40 50 3 7 0 0 0 90 7 30
2011 NB-10 48 36 8 0 4 0 4 88 4 25
2011 NB-11 72 17 0 11 0 0 0 89 11 18
2011 NB-12 52 48 0 0 0 0 0 100 0 23
2008 NB 49 34 7 9 1 0 0 83 10 86
2008 NB-06 25 67 8 0 0 0 0 92 0 12
2008 NB-07 40 30 10 20 0 0 0 70 20 10
2008 NB-08 70 10 10 10 0 0 0 80 10 10
2008 NB-09 46 38 15 0 0 0 0 85 0 13

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 16 40 17 18 7 2 0 57 25 167
2017 NB-07 12 35 6 35 12 0 0 47 47 17
2017 NB-08 7 33 27 20 13 0 0 40 33 15
2017 NB-09 17 52 17 13 0 0 0 70 13 23
2017 NB-10 12 46 15 10 10 7 0 63 21 41
2017 NB-11 22 22 17 39 0 0 0 44 39 18
2017 NB-12 29 33 21 13 4 0 0 63 17 24
2014 NB 32 35 12 16 5 1 0 67 21 185
2014 NB-04 33 33 25 0 8 0 0 67 8 12
2014 NB-07 26 42 5 21 5 0 0 68 26 19
2014 NB-08 38 24 5 24 10 0 0 62 33 21
2014 NB-09 23 27 19 27 4 0 0 50 31 26
2014 NB-10 29 45 6 16 3 0 0 74 19 31
2014 NB-11 42 38 13 8 0 0 0 79 8 24
2014 NB-12 50 32 11 4 0 4 0 85 4 28
2011 NB 35 35 13 14 2 1 0 71 17 176
2011 NB-06 20 27 20 20 7 7 0 50 29 15
2011 NB-07 18 36 18 27 0 0 0 55 27 22
2011 NB-08 47 24 6 18 6 0 0 71 24 17
2011 NB-09 33 40 13 10 3 0 0 73 13 30
2011 NB-10 28 40 16 8 4 4 0 71 13 25
2011 NB-11 39 39 17 6 0 0 0 78 6 18
2011 NB-12 43 39 9 9 0 0 0 83 9 23
2008 NB 31 34 10 13 9 2 0 67 23 86
2008 NB-06 25 25 8 17 25 0 0 50 42 12
2008 NB-07 40 20 20 10 10 0 0 60 20 10
2008 NB-08 40 20 10 30 0 0 0 60 30 10
2008 NB-09 15 54 15 15 0 0 0 69 15 13

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 15 29 17 22 13 1 3 46 36 167
2017 NB-07 18 41 6 24 12 0 0 59 35 17
2017 NB-08 7 27 20 27 20 0 0 33 47 15
2017 NB-09 22 13 22 13 22 0 9 38 38 23
2017 NB-10 7 37 17 22 12 5 0 46 36 41
2017 NB-11 11 39 11 39 0 0 0 50 39 18
2017 NB-12 33 33 21 0 8 0 4 70 9 24
2014 NB 28 30 9 16 15 1 1 59 31 185
2014 NB-04 33 33 8 17 8 0 0 67 25 12
2014 NB-07 32 21 11 16 21 0 0 53 37 19
2014 NB-08 48 10 14 14 14 0 0 57 29 21
2014 NB-09 8 42 8 27 15 0 0 50 42 26
2014 NB-10 29 29 10 10 19 0 3 60 30 31
2014 NB-11 29 38 13 8 8 4 0 70 17 24
2014 NB-12 32 43 4 7 11 4 0 78 19 28
2011 NB 24 23 14 18 16 1 4 50 36 176
2011 NB-06 20 7 20 27 20 0 7 29 50 15
2011 NB-07 9 32 18 18 18 0 5 43 38 22
2011 NB-08 41 24 0 12 18 0 6 69 31 17
2011 NB-09 23 20 17 20 17 3 0 45 38 30
2011 NB-10 16 36 12 20 12 0 4 54 33 25
2011 NB-11 33 17 17 11 17 0 6 53 29 18
2011 NB-12 26 26 13 17 13 0 4 55 32 23
2008 NB 19 40 12 15 12 1 2 60 28 86
2008 NB-06 17 17 17 8 33 0 8 36 45 12
2008 NB-07 10 50 20 10 0 0 10 67 11 10
2008 NB-08 40 20 10 10 20 0 0 60 30 10
2008 NB-09 31 38 8 15 8 0 0 69 23 13

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 25 46 10 14 5 1 0 71 19 167
2017 NB-07 29 65 0 0 6 0 0 94 6 17
2017 NB-08 0 67 13 13 7 0 0 67 20 15
2017 NB-09 26 43 9 17 4 0 0 70 22 23
2017 NB-10 29 34 17 17 0 2 0 65 18 41
2017 NB-11 17 33 6 39 6 0 0 50 44 18
2017 NB-12 38 42 8 8 4 0 0 79 13 24
2014 NB 23 51 9 12 4 1 0 74 16 185
2014 NB-04 42 42 8 8 0 0 0 83 8 12
2014 NB-07 16 42 21 11 11 0 0 58 21 19
2014 NB-08 24 43 24 5 0 5 0 70 5 21
2014 NB-09 19 46 12 15 8 0 0 65 23 26
2014 NB-10 13 65 3 19 0 0 0 77 19 31
2014 NB-11 25 58 4 8 4 0 0 83 13 24
2014 NB-12 43 46 4 0 7 0 0 89 7 28
2011 NB 38 43 7 9 3 0 1 81 12 176
2011 NB-06 33 47 0 13 7 0 0 80 20 15
2011 NB-07 32 45 14 5 5 0 0 77 9 22
2011 NB-08 41 35 0 12 6 0 6 81 19 17
2011 NB-09 23 53 10 13 0 0 0 77 13 30
2011 NB-10 28 48 8 8 8 0 0 76 16 25
2011 NB-11 44 33 11 11 0 0 0 78 11 18
2011 NB-12 43 57 0 0 0 0 0 100 0 23

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 31 41 11 13 4 1 0 72 17 167
2017 NB-07 35 47 6 6 0 6 0 88 6 17
2017 NB-08 0 67 20 7 7 0 0 67 13 15
2017 NB-09 30 39 9 22 0 0 0 70 22 23
2017 NB-10 32 39 17 12 0 0 0 71 12 41
2017 NB-11 17 44 6 28 6 0 0 61 33 18
2017 NB-12 46 33 0 13 8 0 0 79 21 24
2014 NB 34 41 10 11 3 1 0 75 15 185
2014 NB-04 42 42 8 8 0 0 0 83 8 12
2014 NB-07 32 37 11 21 0 0 0 68 21 19
2014 NB-08 29 33 19 14 0 5 0 65 15 21
2014 NB-09 27 42 15 12 4 0 0 69 15 26
2014 NB-10 35 39 6 16 3 0 0 74 19 31
2014 NB-11 25 54 8 8 4 0 0 79 13 24
2014 NB-12 64 29 0 4 4 0 0 93 7 28

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 28 44 13 8 7 1 0 72 15 167
2017 NB-07 47 29 0 6 18 0 0 76 24 17
2017 NB-08 0 53 33 7 7 0 0 53 13 15
2017 NB-09 26 57 13 4 0 0 0 83 4 23
2017 NB-10 29 46 15 5 2 2 0 78 8 41
2017 NB-11 17 50 0 17 17 0 0 67 33 18
2017 NB-12 29 46 13 8 4 0 0 75 13 24
2014 NB 35 42 11 8 4 1 0 78 11 185
2014 NB-04 58 33 8 0 0 0 0 92 0 12
2014 NB-07 21 42 21 11 5 0 0 63 16 19
2014 NB-08 33 38 19 10 0 0 0 71 10 21
2014 NB-09 27 35 23 8 4 4 0 64 12 26
2014 NB-10 26 58 3 6 6 0 0 84 13 31
2014 NB-11 38 42 4 17 0 0 0 79 17 24
2014 NB-12 57 32 4 4 4 0 0 89 7 28
2011 NB 40 43 10 6 1 0 0 83 7 176
2011 NB-06 33 47 0 13 7 0 0 80 20 15
2011 NB-07 27 55 14 5 0 0 0 82 5 22
2011 NB-08 41 53 6 0 0 0 0 94 0 17
2011 NB-09 33 40 17 10 0 0 0 73 10 30
2011 NB-10 20 48 20 12 0 0 0 68 12 25
2011 NB-11 44 39 11 0 6 0 0 83 6 18
2011 NB-12 65 35 0 0 0 0 0 100 0 23

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 15 48 19 10 5 3 0 65 15 167
2017 NB-07 12 53 24 6 6 0 0 65 12 17
2017 NB-08 0 47 27 7 20 0 0 47 27 15
2017 NB-09 9 43 17 17 4 9 0 57 24 23
2017 NB-10 10 56 20 7 2 5 0 69 10 41
2017 NB-11 17 39 28 11 6 0 0 56 17 18
2017 NB-12 33 46 4 13 4 0 0 79 17 24

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 45 37 5 5 8 0 0 82 13 167
2017 NB-07 53 29 0 6 12 0 0 82 18 17
2017 NB-08 33 40 13 7 7 0 0 73 13 15
2017 NB-09 39 57 4 0 0 0 0 96 0 23
2017 NB-10 46 44 5 0 5 0 0 90 5 41
2017 NB-11 39 22 11 11 17 0 0 61 28 18
2017 NB-12 42 33 4 13 8 0 0 75 21 24
2014 NB 44 38 8 7 3 0 0 82 10 185
2014 NB-04 67 33 0 0 0 0 0 100 0 12
2014 NB-07 37 53 11 0 0 0 0 89 0 19
2014 NB-08 52 29 14 0 5 0 0 81 5 21
2014 NB-09 38 35 15 4 8 0 0 73 12 26
2014 NB-10 42 42 0 13 3 0 0 84 16 31
2014 NB-11 50 33 13 4 0 0 0 83 4 24
2014 NB-12 43 43 0 11 4 0 0 86 14 28
2011 NB 43 41 7 7 1 0 0 84 9 175
2011 NB-06 57 36 0 7 0 0 0 93 7 14
2011 NB-07 32 50 5 14 0 0 0 82 14 22
2011 NB-08 53 29 12 0 6 0 0 82 6 17
2011 NB-09 43 40 3 13 0 0 0 83 13 30
2011 NB-10 36 40 12 8 4 0 0 76 12 25
2011 NB-11 22 50 22 6 0 0 0 72 6 18
2011 NB-12 43 48 4 4 0 0 0 91 4 23

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 44 28 7 9 11 2 1 73 20 167
2017 NB-07 41 18 0 12 24 6 0 63 38 17
2017 NB-08 33 33 7 27 0 0 0 67 27 15
2017 NB-09 43 30 13 9 0 4 0 77 9 23
2017 NB-10 44 29 0 10 15 2 0 75 25 41
2017 NB-11 56 17 11 6 11 0 0 72 17 18
2017 NB-12 46 38 0 8 8 0 0 83 17 24
2014 NB 51 28 4 8 6 0 4 81 15 185
2014 NB-04 50 25 0 0 0 0 25 100 0 12
2014 NB-07 47 21 5 16 5 0 5 72 22 19
2014 NB-08 62 19 10 10 0 0 0 81 10 21
2014 NB-09 31 46 4 8 12 0 0 77 19 26
2014 NB-10 58 23 3 3 13 0 0 81 16 31
2014 NB-11 54 33 0 13 0 0 0 88 13 24
2014 NB-12 71 14 4 4 7 0 0 86 11 28
2011 NB 46 27 6 11 5 0 4 77 17 175
2011 NB-06 29 43 7 14 0 0 7 77 15 14
2011 NB-07 36 27 5 14 14 0 5 67 29 22
2011 NB-08 53 24 6 6 12 0 0 76 18 17
2011 NB-09 37 30 10 20 3 0 0 67 23 30
2011 NB-10 48 28 8 12 0 0 4 79 13 25
2011 NB-11 56 33 6 0 6 0 0 89 6 18
2011 NB-12 52 22 4 17 0 0 4 77 18 23
2008 NB 40 36 2 8 9 0 4 79 18 85
2008 NB-06 17 67 0 8 8 0 0 83 17 12
2008 NB-07 50 30 0 10 10 0 0 80 20 10
2008 NB-08 50 0 10 10 30 0 0 50 40 10
2008 NB-09 54 38 0 0 8 0 0 92 8 13

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 30 37 19 7 6 1 1 67 13 165
2017 NB-07 24 35 18 12 6 6 0 63 19 17
2017 NB-08 13 60 20 7 0 0 0 73 7 15
2017 NB-09 35 43 17 0 0 0 4 82 0 23
2017 NB-10 25 33 33 8 3 0 0 58 10 40
2017 NB-11 12 53 24 6 6 0 0 65 12 17
2017 NB-12 25 38 0 21 17 0 0 63 38 24
2014 NB 21 37 27 9 5 1 0 58 15 185
2014 NB-04 25 67 8 0 0 0 0 92 0 12
2014 NB-07 21 53 16 5 5 0 0 74 11 19
2014 NB-08 19 48 24 10 0 0 0 67 10 21
2014 NB-09 38 23 23 15 0 0 0 62 15 26
2014 NB-10 13 45 23 3 16 0 0 58 19 31
2014 NB-11 8 42 38 13 0 0 0 50 13 24
2014 NB-12 11 29 39 11 11 0 0 39 21 28
2011 NB 17 41 27 9 5 0 0 59 14 176
2011 NB-06 13 47 33 0 7 0 0 60 7 15
2011 NB-07 23 41 27 9 0 0 0 64 9 22
2011 NB-08 29 24 35 6 6 0 0 53 12 17
2011 NB-09 13 40 23 7 17 0 0 53 23 30
2011 NB-10 12 48 28 12 0 0 0 60 12 25
2011 NB-11 0 39 33 22 6 0 0 39 28 18
2011 NB-12 17 43 26 13 0 0 0 61 13 23
2008 NB 14 40 28 14 5 0 0 53 19 86
2008 NB-06 17 33 33 8 8 0 0 50 17 12
2008 NB-07 10 70 10 10 0 0 0 80 10 10
2008 NB-08 20 20 30 10 20 0 0 40 30 10
2008 NB-09 8 31 31 31 0 0 0 38 31 13

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 65 20 3 4 4 2 2 88 9 167
2017 NB-07 53 18 12 6 6 6 0 75 13 17
2017 NB-08 60 20 0 13 7 0 0 80 20 15
2017 NB-09 61 26 4 4 4 0 0 87 9 23
2017 NB-10 66 24 2 0 2 2 2 95 3 41
2017 NB-11 56 22 0 0 11 6 6 88 13 18
2017 NB-12 83 13 0 0 4 0 0 96 4 24
2014 NB 61 26 4 3 3 2 1 89 6 185
2014 NB-04 58 17 17 0 0 0 8 82 0 12
2014 NB-07 58 32 5 5 0 0 0 89 5 19
2014 NB-08 62 24 5 0 10 0 0 86 10 21
2014 NB-09 58 31 0 0 4 8 0 96 4 26
2014 NB-10 58 32 0 6 3 0 0 90 10 31
2014 NB-11 75 25 0 0 0 0 0 100 0 24
2014 NB-12 68 14 11 0 4 4 0 85 4 28
2011 NB 57 31 3 5 2 1 1 90 7 176
2011 NB-06 53 20 0 7 13 0 7 79 21 15
2011 NB-07 36 50 0 14 0 0 0 86 14 22
2011 NB-08 82 6 6 6 0 0 0 88 6 17
2011 NB-09 53 40 7 0 0 0 0 93 0 30
2011 NB-10 56 40 0 0 4 0 0 96 4 25
2011 NB-11 44 39 6 11 0 0 0 83 11 18
2011 NB-12 61 35 4 0 0 0 0 96 0 23

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 NB 25 37 38 167
2017 NB-07 18 35 47 17
2017 NB-08 40 27 33 15
2017 NB-09 9 30 61 23
2017 NB-10 17 46 37 41
2017 NB-11 22 39 39 18
2017 NB-12 42 42 17 24
2014 NB 19 42 39 185
2014 NB-04 33 33 33 12
2014 NB-07 21 37 42 19
2014 NB-08 24 48 29 21
2014 NB-09 19 38 42 26
2014 NB-10 13 48 39 31
2014 NB-11 13 63 25 24
2014 NB-12 11 46 43 28
2011 NB 23 43 34 176
2011 NB-06 27 40 33 15
2011 NB-07 41 23 36 22
2011 NB-08 24 41 35 17
2011 NB-09 17 60 23 30
2011 NB-10 20 52 28 25
2011 NB-11 17 44 39 18
2011 NB-12 17 43 39 23

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 NB 24 17 24 29 2 2 41
2017 NB-12 50 0 0 50 0 0 10
2014 NB 11 26 20 31 9999 11 35
2011 NB 20 23 33 15 9999 10 40
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 32 45 8 10 5 1 0 77 15 166
2017 NB-07 41 41 0 6 12 0 0 82 18 17
2017 NB-08 13 40 27 13 7 0 0 53 20 15
2017 NB-09 35 48 4 9 4 0 0 83 13 23
2017 NB-10 27 56 10 5 0 2 0 85 5 41
2017 NB-11 22 44 11 22 0 0 0 67 22 18
2017 NB-12 58 21 4 4 13 0 0 79 17 24
2014 NB 48 36 8 7 2 0 0 83 9 185
2014 NB-04 67 17 8 8 0 0 0 83 8 12
2014 NB-07 37 26 11 21 5 0 0 63 26 19
2014 NB-08 33 52 10 0 5 0 0 86 5 21
2014 NB-09 46 31 12 8 4 0 0 77 12 26
2014 NB-10 39 48 6 3 3 0 0 87 6 31
2014 NB-11 67 29 4 0 0 0 0 96 0 24
2014 NB-12 61 25 7 7 0 0 0 86 7 28
2011 NB 53 33 11 2 2 0 0 85 4 175
2011 NB-06 43 36 7 0 14 0 0 79 14 14
2011 NB-07 41 36 18 5 0 0 0 77 5 22
2011 NB-08 59 41 0 0 0 0 0 100 0 17
2011 NB-09 47 37 17 0 0 0 0 83 0 30
2011 NB-10 48 36 12 0 4 0 0 84 4 25
2011 NB-11 72 17 6 0 6 0 0 89 6 18
2011 NB-12 74 26 0 0 0 0 0 100 0 23
2008 NB 49 35 6 4 6 0 0 85 9 85
2008 NB-06 42 33 8 8 8 0 0 75 17 12
2008 NB-07 50 40 10 0 0 0 0 90 0 10
2008 NB-08 60 30 0 10 0 0 0 90 10 10
2008 NB-09 38 46 8 0 8 0 0 85 8 13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 14 34 19 21 12 1 0 48 33 167
2017 NB-07 6 35 29 12 18 0 0 41 29 17
2017 NB-08 0 27 33 13 27 0 0 27 40 15
2017 NB-09 9 48 17 17 4 4 0 59 23 23
2017 NB-10 15 34 17 27 7 0 0 49 34 41
2017 NB-11 17 39 17 11 17 0 0 56 28 18
2017 NB-12 21 25 13 33 8 0 0 46 42 24
2014 NB 30 45 14 6 5 1 0 76 11 185
2014 NB-04 33 33 25 8 0 0 0 67 8 12
2014 NB-07 26 53 11 5 5 0 0 79 11 19
2014 NB-08 43 33 10 10 5 0 0 76 14 21
2014 NB-09 19 54 15 8 4 0 0 73 12 26
2014 NB-10 26 52 13 3 6 0 0 77 10 31
2014 NB-11 38 33 8 4 13 4 0 74 17 24
2014 NB-12 43 39 11 4 4 0 0 82 7 28
2011 NB 36 41 17 5 1 0 0 77 6 175
2011 NB-06 33 27 27 7 7 0 0 60 13 15
2011 NB-07 43 33 19 5 0 0 0 76 5 21
2011 NB-08 47 24 29 0 0 0 0 71 0 17
2011 NB-09 17 57 20 7 0 0 0 73 7 30
2011 NB-10 28 48 24 0 0 0 0 76 0 25
2011 NB-11 39 50 6 6 0 0 0 89 6 18
2011 NB-12 57 35 9 0 0 0 0 91 0 23

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 17 31 29 18 4 0 1 22 48 167
2017 NB-07 24 18 35 18 6 0 0 24 41 17
2017 NB-08 40 27 13 13 0 0 7 14 71 15
2017 NB-09 4 35 22 35 4 0 0 39 39 23
2017 NB-10 10 39 37 12 2 0 0 15 49 41
2017 NB-11 28 33 33 6 0 0 0 6 61 18
2017 NB-12 25 17 38 17 4 0 0 21 42 24
2014 NB 6 17 39 24 11 2 2 36 23 185
2014 NB-04 0 8 58 17 17 0 0 33 8 12
2014 NB-07 11 16 42 21 11 0 0 32 26 19
2014 NB-08 10 19 24 38 5 5 0 45 30 21
2014 NB-09 8 12 46 19 4 4 8 26 22 26
2014 NB-10 6 16 39 23 13 0 3 37 23 31
2014 NB-11 8 25 29 25 13 0 0 38 33 24
2014 NB-12 0 7 54 21 18 0 0 39 7 28
2011 NB 11 25 33 19 8 1 2 28 38 175
2011 NB-06 13 27 40 13 7 0 0 20 40 15
2011 NB-07 14 32 27 23 0 5 0 24 48 22
2011 NB-08 24 6 35 18 12 0 6 31 31 17
2011 NB-09 10 23 53 10 3 0 0 13 33 30
2011 NB-10 20 28 32 8 12 0 0 20 48 25
2011 NB-11 6 39 11 33 6 0 6 41 47 18
2011 NB-12 4 22 39 30 0 0 4 32 27 23
2008 NB 19 21 30 20 7 1 2 28 41 86
2008 NB-06 25 17 33 25 0 0 0 25 42 12
2008 NB-07 20 20 50 0 0 10 0 0 44 10
2008 NB-08 20 30 10 30 10 0 0 40 50 10
2008 NB-09 15 23 46 15 0 0 0 15 38 13

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 22 23 30 17 7 1 1 24 45 167
2017 NB-07 35 12 35 12 6 0 0 18 47 17
2017 NB-08 33 20 20 13 7 0 7 21 57 15
2017 NB-09 4 30 39 17 4 4 0 23 36 23
2017 NB-10 20 32 17 22 7 2 0 30 53 41
2017 NB-11 39 33 11 17 0 0 0 17 72 18
2017 NB-12 13 17 46 17 8 0 0 25 29 24
2014 NB 3 13 26 37 18 1 1 57 17 185
2014 NB-04 0 8 25 25 42 0 0 67 8 12
2014 NB-07 11 5 37 32 16 0 0 47 16 19
2014 NB-08 0 38 10 29 19 5 0 50 40 21
2014 NB-09 4 8 27 42 15 0 4 60 12 26
2014 NB-10 3 13 13 48 19 0 3 70 17 31
2014 NB-11 0 17 46 17 21 0 0 38 17 24
2014 NB-12 0 4 29 50 18 0 0 68 4 28
2011 NB 9 22 21 29 16 1 2 46 32 174
2011 NB-06 27 27 13 20 13 0 0 33 53 15
2011 NB-07 9 18 18 36 9 5 5 50 30 22
2011 NB-08 12 12 18 41 12 0 6 56 25 17
2011 NB-09 3 28 34 28 7 0 0 34 31 29
2011 NB-10 16 32 24 16 12 0 0 28 48 25
2011 NB-11 6 22 17 39 11 0 6 53 29 18
2011 NB-12 4 17 13 39 26 0 0 65 22 23
2008 NB 13 16 22 28 17 1 2 47 30 86
2008 NB-06 17 17 17 33 17 0 0 50 33 12
2008 NB-07 10 30 0 50 0 10 0 56 44 10
2008 NB-08 0 40 30 20 10 0 0 30 40 10
2008 NB-09 15 15 15 31 15 0 8 50 33 13

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 25 27 29 11 5 1 1 17 54 166
2017 NB-07 18 35 29 12 6 0 0 18 53 17
2017 NB-08 47 27 20 7 0 0 0 7 73 15
2017 NB-09 13 35 30 9 9 0 4 18 50 23
2017 NB-10 25 28 33 10 3 3 0 13 54 40
2017 NB-11 39 33 22 6 0 0 0 6 72 18
2017 NB-12 17 17 29 29 4 0 4 35 35 24
2014 NB 14 23 36 15 8 1 2 24 39 184
2014 NB-04 17 25 33 17 8 0 0 25 42 12
2014 NB-07 17 17 33 17 11 0 6 29 35 18
2014 NB-08 5 33 33 19 5 5 0 25 40 21
2014 NB-09 27 23 35 8 4 0 4 12 52 26
2014 NB-10 3 29 39 13 13 0 3 27 33 31
2014 NB-11 17 17 46 17 4 0 0 21 33 24
2014 NB-12 7 21 43 14 14 0 0 29 29 28
2011 NB 21 22 35 12 10 1 0 22 43 175
2011 NB-06 20 33 33 13 0 0 0 13 53 15
2011 NB-07 23 18 36 14 9 0 0 23 41 22
2011 NB-08 18 29 29 18 6 0 0 24 47 17
2011 NB-09 21 21 48 3 7 0 0 10 41 29
2011 NB-10 28 16 44 8 4 0 0 12 44 25
2011 NB-11 17 22 33 17 11 0 0 28 39 18
2011 NB-12 26 13 35 17 9 0 0 26 39 23
2008 NB 13 20 30 17 13 3 3 33 35 86
2008 NB-06 33 8 17 17 25 0 0 42 42 12
2008 NB-07 10 30 40 10 0 10 0 11 44 10
2008 NB-08 20 10 40 20 10 0 0 30 30 10
2008 NB-09 15 15 23 31 8 0 8 42 33 13

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 8 22 39 23 8 1 0 31 30 167
2017 NB-07 6 24 47 12 12 0 0 24 29 17
2017 NB-08 7 20 60 7 7 0 0 13 27 15
2017 NB-09 4 26 35 26 9 0 0 35 30 23
2017 NB-10 12 27 41 15 5 0 0 20 39 41
2017 NB-11 11 22 33 28 6 0 0 33 33 18
2017 NB-12 4 13 33 46 4 0 0 50 17 24
2014 NB 4 12 39 32 9 1 1 43 17 185
2014 NB-04 0 8 8 50 33 0 0 83 8 12
2014 NB-07 11 16 32 16 26 0 0 42 26 19
2014 NB-08 5 10 48 33 0 5 0 35 15 21
2014 NB-09 4 19 46 27 0 0 4 28 24 26
2014 NB-10 3 6 48 32 6 0 3 40 10 31
2014 NB-11 4 21 33 33 8 0 0 42 25 24
2014 NB-12 0 14 43 36 7 0 0 43 14 28
2011 NB 9 17 37 25 11 0 1 37 26 174
2011 NB-06 7 27 33 27 7 0 0 33 33 15
2011 NB-07 14 27 32 27 0 0 0 27 41 22
2011 NB-08 13 6 31 31 19 0 0 50 19 16
2011 NB-09 10 13 57 13 7 0 0 20 23 30
2011 NB-10 4 24 44 20 8 0 0 28 28 25
2011 NB-11 11 22 44 17 0 0 6 18 35 18
2011 NB-12 9 4 30 30 22 0 4 55 14 23
2008 NB 15 17 28 24 12 1 2 37 34 86
2008 NB-06 25 0 42 25 8 0 0 33 25 12
2008 NB-07 10 20 20 30 10 10 0 44 33 10
2008 NB-08 20 30 10 20 20 0 0 40 50 10
2008 NB-09 15 23 38 23 0 0 0 23 38 13

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 25 20 29 16 7 2 2 24 46 167
2017 NB-07 35 6 29 18 6 6 0 25 44 17
2017 NB-08 33 27 20 13 7 0 0 20 60 15
2017 NB-09 26 22 30 13 4 4 0 18 50 23
2017 NB-10 15 22 41 12 5 2 2 18 38 41
2017 NB-11 39 11 22 22 0 0 6 24 53 18
2017 NB-12 21 25 25 25 4 0 0 29 46 24
2014 NB 11 24 31 22 7 3 2 31 37 185
2014 NB-04 0 8 42 25 17 0 8 45 9 12
2014 NB-07 11 16 26 32 11 5 0 44 28 19
2014 NB-08 29 14 38 10 5 5 0 15 45 21
2014 NB-09 12 23 31 27 0 4 4 29 38 26
2014 NB-10 3 26 26 26 13 3 3 41 31 31
2014 NB-11 8 33 38 13 4 0 4 17 43 24
2014 NB-12 11 43 21 18 7 0 0 25 54 28
2011 NB 13 29 29 17 10 1 2 27 43 175
2011 NB-06 20 27 27 20 7 0 0 27 47 15
2011 NB-07 5 36 36 18 0 0 5 19 43 22
2011 NB-08 12 24 29 12 12 6 6 27 40 17
2011 NB-09 13 37 30 17 3 0 0 20 50 30
2011 NB-10 24 36 20 4 16 0 0 20 60 25
2011 NB-11 17 33 39 6 0 0 6 6 53 18
2011 NB-12 13 17 26 35 9 0 0 43 30 23
2008 NB 10 26 29 17 12 2 3 31 38 86
2008 NB-06 17 17 25 33 8 0 0 42 33 12
2008 NB-07 10 20 40 10 10 10 0 22 33 10
2008 NB-08 10 40 30 10 10 0 0 20 50 10
2008 NB-09 15 8 46 23 0 8 0 25 25 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 10 16 29 29 13 2 1 43 27 167
2017 NB-07 0 29 47 18 6 0 0 24 29 17
2017 NB-08 27 13 20 27 7 0 7 36 43 15
2017 NB-09 4 22 30 22 17 4 0 41 27 23
2017 NB-10 5 12 32 29 15 5 2 47 18 41
2017 NB-11 22 17 28 22 11 0 0 33 39 18
2017 NB-12 8 4 25 58 4 0 0 63 13 24
2014 NB 8 17 33 26 11 3 2 39 26 185
2014 NB-04 8 0 42 17 33 0 0 50 8 12
2014 NB-07 11 5 32 26 21 5 0 50 17 19
2014 NB-08 24 14 14 33 10 5 0 45 40 21
2014 NB-09 0 8 35 38 8 8 4 52 9 26
2014 NB-10 3 19 32 23 13 0 10 39 25 31
2014 NB-11 13 25 38 17 8 0 0 25 38 24
2014 NB-12 4 25 39 29 4 0 0 32 29 28
2011 NB 13 22 29 21 10 2 3 32 37 175
2011 NB-06 7 20 60 13 0 0 0 13 27 15
2011 NB-07 5 23 27 27 9 5 5 40 30 22
2011 NB-08 12 12 29 18 18 0 12 40 27 17
2011 NB-09 13 20 33 20 7 3 3 29 36 30
2011 NB-10 28 28 28 12 4 0 0 16 56 25
2011 NB-11 17 28 28 22 6 0 0 28 44 18
2011 NB-12 17 26 22 26 9 0 0 35 43 23
2008 NB 19 29 27 15 6 2 2 22 50 86
2008 NB-06 17 25 33 17 8 0 0 25 42 12
2008 NB-07 10 30 40 10 0 10 0 11 44 10
2008 NB-08 20 40 20 20 0 0 0 20 60 10
2008 NB-09 31 8 23 31 0 8 0 33 42 13

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 13 28 40 11 8 0 0 19 41 167
2017 NB-07 12 29 47 6 6 0 0 12 41 17
2017 NB-08 27 33 27 0 13 0 0 13 60 15
2017 NB-09 4 35 39 9 13 0 0 22 39 23
2017 NB-10 7 34 37 15 7 0 0 22 41 41
2017 NB-11 28 22 39 11 0 0 0 11 50 18
2017 NB-12 13 13 54 17 4 0 0 21 25 24
2014 NB 13 24 36 17 7 2 1 25 38 185
2014 NB-04 17 17 33 25 8 0 0 33 33 12
2014 NB-07 21 11 32 21 11 5 0 33 33 19
2014 NB-08 19 24 33 14 5 5 0 20 45 21
2014 NB-09 19 19 31 27 0 0 4 28 40 26
2014 NB-10 0 32 42 10 16 0 0 26 32 31
2014 NB-11 17 29 38 13 4 0 0 17 46 24
2014 NB-12 4 29 43 14 11 0 0 25 32 28

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 33 40 9 11 8 0 0 72 19 166
2017 NB-07 24 47 12 6 12 0 0 71 18 17
2017 NB-08 20 33 7 33 7 0 0 53 40 15
2017 NB-09 26 48 4 17 4 0 0 74 22 23
2017 NB-10 37 37 12 5 10 0 0 73 15 41
2017 NB-11 41 29 6 12 12 0 0 71 24 17
2017 NB-12 42 42 8 4 4 0 0 83 8 24
2014 NB 40 34 7 15 3 1 0 75 18 184
2014 NB-04 27 45 9 18 0 0 0 73 18 11
2014 NB-07 42 37 0 21 0 0 0 79 21 19
2014 NB-08 52 29 0 10 5 5 0 85 15 21
2014 NB-09 31 27 15 19 8 0 0 58 27 26
2014 NB-10 39 39 6 10 6 0 0 77 16 31
2014 NB-11 63 25 13 0 0 0 0 88 0 24
2014 NB-12 43 32 11 14 0 0 0 75 14 28

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 39 43 5 8 4 0 0 83 12 166
2017 NB-07 29 59 6 0 6 0 0 88 6 17
2017 NB-08 7 47 7 27 13 0 0 53 40 15
2017 NB-09 39 48 4 4 4 0 0 87 9 23
2017 NB-10 46 41 2 10 0 0 0 88 10 41
2017 NB-11 33 39 17 11 0 0 0 72 11 18
2017 NB-12 52 39 4 0 4 0 0 91 4 23
2014 NB 48 41 4 4 2 0 0 89 7 184
2014 NB-04 50 50 0 0 0 0 0 100 0 12
2014 NB-07 42 47 5 0 5 0 0 89 5 19
2014 NB-08 70 25 5 0 0 0 0 95 0 20
2014 NB-09 46 38 4 8 4 0 0 85 12 26
2014 NB-10 42 45 0 10 3 0 0 87 13 31
2014 NB-11 58 29 8 0 4 0 0 88 4 24
2014 NB-12 57 39 4 0 0 0 0 96 0 28

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 36 43 11 2 4 3 0 81 7 166
2017 NB-07 29 53 18 0 0 0 0 82 0 17
2017 NB-08 20 40 20 7 13 0 0 60 20 15
2017 NB-09 48 30 0 4 9 9 0 86 14 23
2017 NB-10 40 43 15 0 0 3 0 85 0 40
2017 NB-11 17 50 17 11 0 6 0 71 12 18
2017 NB-12 42 50 8 0 0 0 0 92 0 24
2014 NB 45 36 10 3 1 5 1 86 3 185
2014 NB-04 33 50 0 0 0 17 0 100 0 12
2014 NB-07 32 47 16 0 0 5 0 83 0 19
2014 NB-08 67 10 19 0 5 0 0 76 5 21
2014 NB-09 27 62 8 0 0 4 0 92 0 26
2014 NB-10 42 39 10 3 0 3 3 86 3 31
2014 NB-11 71 17 8 4 0 0 0 88 4 24
2014 NB-12 54 25 4 4 0 14 0 92 4 28

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 32 46 10 6 5 1 0 79 11 167
2017 NB-07 41 47 6 0 6 0 0 88 6 17
2017 NB-08 0 67 7 0 20 7 0 71 21 15
2017 NB-09 35 39 4 17 4 0 0 74 22 23
2017 NB-10 29 54 12 5 0 0 0 83 5 41
2017 NB-11 22 56 11 11 0 0 0 78 11 18
2017 NB-12 46 38 13 0 4 0 0 83 4 24
2014 NB 43 41 8 5 2 1 0 85 7 185
2014 NB-04 33 42 8 0 0 17 0 90 0 12
2014 NB-07 37 47 0 11 5 0 0 84 16 19
2014 NB-08 52 33 10 0 5 0 0 86 5 21
2014 NB-09 23 58 12 8 0 0 0 81 8 26
2014 NB-10 39 45 6 6 3 0 0 84 10 31
2014 NB-11 63 25 13 0 0 0 0 88 0 24
2014 NB-12 57 36 4 4 0 0 0 93 4 28
2011 NB 38 35 15 6 3 2 0 75 9 176
2011 NB-06 33 40 13 7 7 0 0 73 13 15
2011 NB-07 32 36 23 5 5 0 0 68 9 22
2011 NB-08 35 47 6 0 6 6 0 88 6 17
2011 NB-09 20 47 17 13 3 0 0 67 17 30
2011 NB-10 16 40 32 8 0 4 0 58 8 25
2011 NB-11 44 28 17 6 6 0 0 72 11 18
2011 NB-12 61 26 4 9 0 0 0 87 9 23

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 39 42 12 5 2 0 0 81 7 166
2017 NB-07 35 41 6 18 0 0 0 76 18 17
2017 NB-08 13 47 20 7 13 0 0 60 20 15
2017 NB-09 30 57 13 0 0 0 0 87 0 23
2017 NB-10 46 44 10 0 0 0 0 90 0 41
2017 NB-11 28 50 17 6 0 0 0 78 6 18
2017 NB-12 57 26 9 4 4 0 0 83 9 23
2014 NB 48 38 5 5 3 0 1 86 8 185
2014 NB-04 50 42 8 0 0 0 0 92 0 12
2014 NB-07 47 37 0 11 5 0 0 84 16 19
2014 NB-08 62 19 5 10 5 0 0 81 14 21
2014 NB-09 38 50 8 4 0 0 0 88 4 26
2014 NB-10 55 29 10 0 3 0 3 87 3 31
2014 NB-11 46 33 4 13 4 0 0 79 17 24
2014 NB-12 61 36 0 0 4 0 0 96 4 28
2011 NB 44 35 12 7 2 0 0 80 9 176
2011 NB-06 40 27 13 13 7 0 0 67 20 15
2011 NB-07 27 32 18 18 5 0 0 59 23 22
2011 NB-08 59 24 18 0 0 0 0 82 0 17
2011 NB-09 43 43 10 3 0 0 0 87 3 30
2011 NB-10 20 56 20 4 0 0 0 76 4 25
2011 NB-11 50 28 11 6 6 0 0 78 11 18
2011 NB-12 65 30 0 4 0 0 0 96 4 23
2008 NB 42 36 10 7 5 0 0 78 12 86
2008 NB-06 25 58 17 0 0 0 0 83 0 12
2008 NB-07 50 20 10 10 10 0 0 70 20 10
2008 NB-08 40 20 20 10 10 0 0 60 20 10
2008 NB-09 38 38 15 8 0 0 0 77 8 13

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 19 35 15 17 8 4 2 57 27 166
2017 NB-07 18 29 24 12 12 6 0 50 25 17
2017 NB-08 20 27 7 27 13 7 0 50 43 15
2017 NB-09 22 22 22 17 4 9 4 50 25 23
2017 NB-10 22 34 12 20 7 5 0 59 28 41
2017 NB-11 12 41 6 12 18 0 12 60 33 17
2017 NB-12 21 50 21 8 0 0 0 71 8 24
2014 NB 29 35 10 12 5 7 2 70 19 184
2014 NB-04 27 36 9 9 9 0 9 70 20 11
2014 NB-07 21 37 16 5 11 11 0 65 18 19
2014 NB-08 38 29 0 14 0 14 5 82 18 21
2014 NB-09 35 12 23 4 15 12 0 52 22 26
2014 NB-10 26 39 10 10 6 3 6 71 18 31
2014 NB-11 38 46 4 13 0 0 0 83 13 24
2014 NB-12 36 43 11 7 0 4 0 81 7 28

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 53 37 7 2 1 0 0 90 4 165
2017 NB-07 31 44 19 6 0 0 0 75 6 16
2017 NB-08 27 60 0 7 7 0 0 87 13 15
2017 NB-09 55 36 5 5 0 0 0 91 5 22
2017 NB-10 56 34 10 0 0 0 0 90 0 41
2017 NB-11 50 50 0 0 0 0 0 100 0 18
2017 NB-12 83 17 0 0 0 0 0 100 0 24
2014 NB 56 36 5 2 1 0 0 92 3 185
2014 NB-04 33 50 17 0 0 0 0 83 0 12
2014 NB-07 42 42 11 5 0 0 0 84 5 19
2014 NB-08 48 33 10 10 0 0 0 81 10 21
2014 NB-09 46 50 4 0 0 0 0 96 0 26
2014 NB-10 65 32 3 0 0 0 0 97 0 31
2014 NB-11 67 29 4 0 0 0 0 96 0 24
2014 NB-12 79 21 0 0 0 0 0 100 0 28
2011 NB 55 28 11 2 2 2 0 85 4 176
2011 NB-06 33 33 20 0 7 7 0 71 7 15
2011 NB-07 41 45 9 5 0 0 0 86 5 22
2011 NB-08 53 35 6 0 6 0 0 88 6 17
2011 NB-09 47 40 7 0 3 3 0 90 3 30
2011 NB-10 56 20 24 0 0 0 0 76 0 25
2011 NB-11 56 28 0 6 6 6 0 88 12 18
2011 NB-12 83 13 4 0 0 0 0 96 0 23

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 27 40 16 10 5 2 0 68 15 167
2017 NB-07 12 35 29 12 12 0 0 47 24 17
2017 NB-08 7 33 40 7 13 0 0 40 20 15
2017 NB-09 22 48 13 9 0 9 0 76 10 23
2017 NB-10 32 46 7 10 2 2 0 80 13 41
2017 NB-11 22 56 11 11 0 0 0 78 11 18
2017 NB-12 46 29 13 4 8 0 0 75 13 24
2014 NB 35 36 10 11 4 4 1 74 15 185
2014 NB-04 50 33 8 0 0 8 0 91 0 12
2014 NB-07 16 47 16 16 5 0 0 63 21 19
2014 NB-08 43 24 10 10 5 10 0 74 16 21
2014 NB-09 19 38 19 15 4 4 0 60 20 26
2014 NB-10 39 29 6 10 3 10 3 78 15 31
2014 NB-11 42 33 13 8 4 0 0 75 13 24
2014 NB-12 50 36 0 11 4 0 0 86 14 28
2011 NB 35 38 11 9 5 1 1 74 15 176
2011 NB-06 27 47 0 7 20 0 0 73 27 15
2011 NB-07 27 55 18 0 0 0 0 82 0 22
2011 NB-08 41 35 0 6 6 6 6 87 13 17
2011 NB-09 27 43 10 17 3 0 0 70 20 30
2011 NB-10 24 20 32 16 8 0 0 44 24 25
2011 NB-11 39 33 6 11 6 0 6 76 18 18
2011 NB-12 35 52 4 9 0 0 0 87 9 23
2008 NB 26 38 8 9 14 5 0 67 24 86
2008 NB-06 33 42 8 0 17 0 0 75 17 12
2008 NB-07 30 50 0 0 10 10 0 89 11 10
2008 NB-08 10 40 10 0 30 10 0 56 33 10
2008 NB-09 15 23 8 31 15 8 0 42 50 13

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 17 41 19 13 5 4 0 61 19 167
2017 NB-07 12 24 29 24 6 6 0 38 31 17
2017 NB-08 7 33 20 20 20 0 0 40 40 15
2017 NB-09 22 39 30 9 0 0 0 61 9 23
2017 NB-10 17 49 12 12 2 7 0 71 16 41
2017 NB-11 17 50 11 11 6 6 0 71 18 18
2017 NB-12 21 58 13 4 4 0 0 79 8 24
2014 NB 22 35 17 14 5 5 1 61 20 184
2014 NB-04 25 42 17 8 8 0 0 67 17 12
2014 NB-07 5 37 26 21 5 5 0 44 28 19
2014 NB-08 29 38 14 5 10 5 0 70 15 21
2014 NB-09 12 23 27 19 8 12 0 39 30 26
2014 NB-10 30 30 17 10 3 10 0 67 15 30
2014 NB-11 33 46 8 4 4 4 0 83 9 24
2014 NB-12 29 46 7 14 4 0 0 75 18 28
2011 NB 22 39 20 11 5 5 0 63 16 176
2011 NB-06 13 27 27 13 13 7 0 43 29 15
2011 NB-07 9 55 18 18 0 0 0 64 18 22
2011 NB-08 24 41 6 12 6 12 0 73 20 17
2011 NB-09 17 37 23 13 3 7 0 57 18 30
2011 NB-10 12 48 36 4 0 0 0 60 4 25
2011 NB-11 28 39 22 6 6 0 0 67 11 18
2011 NB-12 43 35 9 9 4 0 0 78 13 23

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 12 18 20 20 16 11 2 35 42 167
2017 NB-07 6 6 29 24 35 0 0 12 59 17
2017 NB-08 0 13 27 20 27 13 0 15 54 15
2017 NB-09 13 17 22 13 9 22 4 41 29 23
2017 NB-10 7 24 20 20 15 10 5 37 40 41
2017 NB-11 17 11 22 22 11 17 0 33 40 18
2017 NB-12 13 17 21 25 8 13 4 35 40 24
2014 NB 17 22 13 14 15 17 2 49 35 185
2014 NB-04 8 50 8 0 17 17 0 70 20 12
2014 NB-07 16 32 16 11 21 5 0 50 33 19
2014 NB-08 29 14 5 10 14 29 0 60 33 21
2014 NB-09 12 8 23 19 19 15 4 24 48 26
2014 NB-10 16 29 10 10 6 29 0 64 23 31
2014 NB-11 21 29 4 25 4 13 4 60 35 24
2014 NB-12 29 7 14 18 11 18 4 45 36 28
2011 NB 13 22 26 13 13 10 4 40 29 176
2011 NB-06 7 20 20 20 27 7 0 29 50 15
2011 NB-07 5 18 32 9 23 14 0 26 37 22
2011 NB-08 24 12 24 12 12 12 6 43 29 17
2011 NB-09 3 37 23 13 10 13 0 46 27 30
2011 NB-10 8 8 32 16 16 16 4 20 40 25
2011 NB-11 6 22 33 11 6 11 11 36 21 18
2011 NB-12 22 39 17 9 0 4 9 70 10 23

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 47 44 1 5 4 0 0 90 8 167
2017 NB-07 53 35 0 0 12 0 0 88 12 17
2017 NB-08 20 60 7 7 7 0 0 80 13 15
2017 NB-09 57 43 0 0 0 0 0 100 0 23
2017 NB-10 46 44 2 5 2 0 0 90 7 41
2017 NB-11 44 44 0 11 0 0 0 89 11 18
2017 NB-12 33 58 0 4 4 0 0 92 8 24
2014 NB 36 51 4 5 3 0 0 88 9 185
2014 NB-04 75 17 8 0 0 0 0 92 0 12
2014 NB-07 21 58 11 11 0 0 0 79 11 19
2014 NB-08 38 57 0 0 5 0 0 95 5 21
2014 NB-09 35 50 0 12 4 0 0 85 15 26
2014 NB-10 42 48 6 3 0 0 0 90 3 31
2014 NB-11 33 54 0 8 4 0 0 88 13 24
2014 NB-12 36 57 0 0 7 0 0 93 7 28
2011 NB 48 44 4 3 1 0 0 93 3 174
2011 NB-06 57 36 0 7 0 0 0 93 7 14
2011 NB-07 57 38 0 5 0 0 0 95 5 21
2011 NB-08 41 59 0 0 0 0 0 100 0 17
2011 NB-09 33 50 10 7 0 0 0 83 7 30
2011 NB-10 36 48 12 0 4 0 0 84 4 25
2011 NB-11 44 50 6 0 0 0 0 94 0 18
2011 NB-12 61 39 0 0 0 0 0 100 0 23
2008 NB 47 36 6 10 1 0 0 83 12 86
2008 NB-06 42 50 8 0 0 0 0 92 0 12
2008 NB-07 40 30 10 20 0 0 0 70 20 10
2008 NB-08 30 30 10 20 10 0 0 60 30 10
2008 NB-09 54 46 0 0 0 0 0 100 0 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 49 30 4 14 3 0 1 79 17 167
2017 NB-07 53 24 0 24 0 0 0 76 24 17
2017 NB-08 33 20 7 33 7 0 0 53 40 15
2017 NB-09 52 35 0 9 0 0 4 91 9 23
2017 NB-10 32 34 7 22 5 0 0 66 27 41
2017 NB-11 44 33 0 11 11 0 0 78 22 18
2017 NB-12 83 13 4 0 0 0 0 96 0 24
2014 NB 39 30 4 15 12 0 0 70 26 185
2014 NB-04 50 25 17 0 8 0 0 75 8 12
2014 NB-07 37 42 0 11 11 0 0 79 21 19
2014 NB-08 48 29 5 10 10 0 0 76 19 21
2014 NB-09 27 19 4 27 23 0 0 46 50 26
2014 NB-10 29 26 3 23 19 0 0 55 42 31
2014 NB-11 42 29 4 21 4 0 0 71 25 24
2014 NB-12 54 32 4 4 7 0 0 86 11 28
2011 NB 60 29 6 5 1 0 0 89 5 176
2011 NB-06 67 7 13 7 7 0 0 73 13 15
2011 NB-07 68 23 5 5 0 0 0 91 5 22
2011 NB-08 65 29 6 0 0 0 0 94 0 17
2011 NB-09 67 30 3 0 0 0 0 97 0 30
2011 NB-10 40 52 4 4 0 0 0 92 4 25
2011 NB-11 44 39 11 6 0 0 0 83 6 18
2011 NB-12 74 22 0 4 0 0 0 96 4 23

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 58 30 4 6 2 0 0 88 8 165
2017 NB-07 44 31 19 6 0 0 0 75 6 16
2017 NB-08 40 27 7 27 0 0 0 67 27 15
2017 NB-09 83 13 0 4 0 0 0 96 4 23
2017 NB-10 59 39 0 0 2 0 0 98 2 41
2017 NB-11 44 39 0 11 6 0 0 83 17 18
2017 NB-12 70 13 4 9 4 0 0 83 13 23
2014 NB 57 33 4 2 3 0 1 90 5 185
2014 NB-04 42 42 8 0 8 0 0 83 8 12
2014 NB-07 53 32 0 11 0 0 5 89 11 19
2014 NB-08 57 38 0 0 5 0 0 95 5 21
2014 NB-09 42 42 8 4 4 0 0 85 8 26
2014 NB-10 65 32 3 0 0 0 0 97 0 31
2014 NB-11 67 17 13 0 4 0 0 83 4 24
2014 NB-12 75 21 0 0 4 0 0 96 4 28

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 72 13 4 5 2 1 2 88 7 167
2017 NB-07 76 18 6 0 0 0 0 94 0 17
2017 NB-08 47 27 7 7 13 0 0 73 20 15
2017 NB-09 70 4 0 17 0 4 4 81 19 23
2017 NB-10 78 10 0 2 2 2 5 95 5 41
2017 NB-11 72 17 6 0 6 0 0 89 6 18
2017 NB-12 75 8 8 4 0 0 4 87 4 24
2014 NB 72 15 5 4 2 1 1 90 6 185
2014 NB-04 75 25 0 0 0 0 0 100 0 12
2014 NB-07 58 32 5 0 0 0 5 94 0 19
2014 NB-08 71 14 0 5 5 5 0 90 10 21
2014 NB-09 54 31 8 8 0 0 0 85 8 26
2014 NB-10 81 6 6 3 0 0 3 90 3 31
2014 NB-11 83 8 0 4 0 4 0 96 4 24
2014 NB-12 79 0 7 7 7 0 0 79 14 28
2011 NB 78 14 2 2 1 1 2 95 3 175
2011 NB-06 64 21 0 7 7 0 0 86 14 14
2011 NB-07 68 23 5 0 0 0 5 95 0 22
2011 NB-08 76 18 0 0 0 6 0 100 0 17
2011 NB-09 83 7 0 3 0 3 3 96 4 30
2011 NB-10 68 24 4 0 0 0 4 96 0 25
2011 NB-11 89 6 0 0 6 0 0 94 6 18
2011 NB-12 91 4 4 0 0 0 0 96 0 23
2008 NB 65 26 2 2 1 0 3 94 4 86
2008 NB-06 50 42 0 0 0 0 8 100 0 12
2008 NB-07 60 30 0 10 0 0 0 90 10 10
2008 NB-08 70 30 0 0 0 0 0 100 0 10
2008 NB-09 77 15 0 0 0 0 8 100 0 13

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 66 13 4 4 9 0 4 83 14 167
2017 NB-07 53 24 0 0 24 0 0 76 24 17
2017 NB-08 53 20 7 7 13 0 0 73 20 15
2017 NB-09 57 17 4 9 9 0 4 77 18 23
2017 NB-10 68 7 0 7 10 0 7 82 18 41
2017 NB-11 72 17 6 6 0 0 0 89 6 18
2017 NB-12 71 8 4 0 4 0 13 90 5 24
2014 NB 75 15 3 2 3 0 3 92 5 185
2014 NB-04 75 25 0 0 0 0 0 100 0 12
2014 NB-07 74 11 0 11 0 0 5 89 11 19
2014 NB-08 62 24 0 0 10 0 5 90 10 21
2014 NB-09 65 19 8 4 4 0 0 85 8 26
2014 NB-10 71 13 10 0 0 0 6 90 0 31
2014 NB-11 92 8 0 0 0 0 0 100 0 24
2014 NB-12 82 7 0 4 7 0 0 89 11 28
2011 NB 78 10 4 2 2 0 4 92 4 175
2011 NB-06 71 0 7 0 21 0 0 71 21 14
2011 NB-07 77 18 0 0 0 0 5 100 0 22
2011 NB-08 88 6 6 0 0 0 0 94 0 17
2011 NB-09 77 7 3 3 0 0 10 93 4 30
2011 NB-10 68 24 8 0 0 0 0 92 0 25
2011 NB-11 83 0 6 0 6 0 6 88 6 18
2011 NB-12 83 13 4 0 0 0 0 96 0 23
2008 NB 71 12 3 6 5 0 3 86 11 86
2008 NB-06 67 17 0 8 0 0 8 91 9 12
2008 NB-07 60 20 0 10 10 0 0 80 20 10
2008 NB-08 70 10 0 10 0 0 10 89 11 10
2008 NB-09 85 0 0 8 0 0 8 92 8 13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 63 8 7 4 10 1 8 77 15 166
2017 NB-07 59 12 6 0 24 0 0 71 24 17
2017 NB-08 53 20 7 7 13 0 0 73 20 15
2017 NB-09 52 4 17 0 13 0 13 65 15 23
2017 NB-10 63 5 7 5 10 2 7 76 16 41
2017 NB-11 65 18 6 6 0 0 6 88 6 17
2017 NB-12 71 4 4 4 4 0 13 86 10 24
2014 NB 71 12 6 3 3 1 4 87 6 184
2014 NB-04 55 27 0 9 0 0 9 90 10 11
2014 NB-07 47 21 5 11 0 0 16 81 13 19
2014 NB-08 81 5 0 5 5 0 5 90 10 21
2014 NB-09 62 19 8 0 8 0 4 84 8 26
2014 NB-10 68 13 10 0 3 3 3 86 3 31
2014 NB-11 88 8 0 4 0 0 0 96 4 24
2014 NB-12 82 4 7 4 4 0 0 86 7 28
2011 NB 70 9 5 5 5 0 7 85 10 176
2011 NB-06 47 7 7 7 33 0 0 53 40 15
2011 NB-07 73 14 5 5 0 0 5 90 5 22
2011 NB-08 82 6 0 6 0 0 6 94 6 17
2011 NB-09 67 13 3 13 0 0 3 83 14 30
2011 NB-10 64 16 12 0 0 0 8 87 0 25
2011 NB-11 89 0 0 0 6 0 6 94 6 18
2011 NB-12 78 4 9 4 4 0 0 83 9 23
2008 NB 55 6 7 8 9 2 13 71 21 86
2008 NB-06 58 8 0 0 0 8 25 100 0 12
2008 NB-07 50 0 20 10 0 0 20 63 13 10
2008 NB-08 40 10 10 10 10 0 20 63 25 10
2008 NB-09 62 8 8 0 8 8 8 82 9 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 69 8 3 2 10 1 7 84 13 166
2017 NB-07 65 6 6 0 18 0 6 75 19 17
2017 NB-08 67 20 0 7 7 0 0 87 13 15
2017 NB-09 74 9 4 0 9 0 4 86 9 23
2017 NB-10 68 5 5 0 10 2 10 83 11 41
2017 NB-11 56 28 0 6 6 0 6 88 12 18
2017 NB-12 71 4 4 0 8 0 13 86 10 24
2014 NB 72 11 5 2 4 0 5 88 6 185
2014 NB-04 58 33 0 0 8 0 0 92 8 12
2014 NB-07 68 16 0 0 5 0 11 94 6 19
2014 NB-08 67 14 10 0 10 0 0 81 10 21
2014 NB-09 50 23 8 4 8 0 8 79 13 26
2014 NB-10 71 6 10 0 3 0 10 86 4 31
2014 NB-11 92 4 0 0 0 0 4 100 0 24
2014 NB-12 86 4 4 4 4 0 0 89 7 28
2011 NB 72 7 7 3 4 0 7 85 7 176
2011 NB-06 53 13 0 0 33 0 0 67 33 15
2011 NB-07 77 9 9 0 0 0 5 90 0 22
2011 NB-08 82 6 0 12 0 0 0 88 12 17
2011 NB-09 73 7 7 3 3 0 7 86 7 30
2011 NB-10 64 4 20 0 0 0 12 77 0 25
2011 NB-11 83 6 0 6 0 0 6 94 6 18
2011 NB-12 83 4 9 0 4 0 0 87 4 23
2008 NB 60 7 2 5 8 2 15 82 15 86
2008 NB-06 50 0 8 0 0 0 42 86 0 12
2008 NB-07 50 20 10 0 0 10 10 88 0 10
2008 NB-08 50 10 0 10 10 0 20 75 25 10
2008 NB-09 69 0 0 0 8 8 15 90 10 13

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 54 13 9 7 9 2 7 73 17 166
2017 NB-07 53 12 12 0 24 0 0 65 24 17
2017 NB-08 33 33 7 7 13 7 0 71 21 15
2017 NB-09 43 17 9 9 13 0 9 67 24 23
2017 NB-10 59 7 7 7 5 5 10 77 14 41
2017 NB-11 39 22 22 11 0 0 6 65 12 18
2017 NB-12 67 4 4 4 8 0 13 81 14 24
2014 NB 58 16 8 5 2 2 8 83 8 185
2014 NB-04 58 17 8 8 8 0 0 75 17 12
2014 NB-07 47 26 0 11 0 0 16 88 13 19
2014 NB-08 52 10 5 5 5 10 14 81 13 21
2014 NB-09 38 19 15 12 4 0 12 65 17 26
2014 NB-10 61 16 10 3 3 0 6 83 7 31
2014 NB-11 71 21 4 4 0 0 0 92 4 24
2014 NB-12 68 11 7 4 0 4 7 88 4 28

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 53 15 8 7 7 5 5 75 16 167
2017 NB-07 47 12 12 6 18 6 0 63 25 17
2017 NB-08 40 20 13 13 13 0 0 60 27 15
2017 NB-09 39 22 9 4 13 4 9 70 20 23
2017 NB-10 66 12 5 5 2 2 7 86 8 41
2017 NB-11 39 17 22 6 0 11 6 67 7 18
2017 NB-12 67 4 0 4 8 8 8 85 15 24
2014 NB 57 19 10 4 2 1 6 83 6 185
2014 NB-04 58 42 0 0 0 0 0 100 0 12
2014 NB-07 47 26 0 11 0 0 16 88 13 19
2014 NB-08 57 14 10 5 5 0 10 79 11 21
2014 NB-09 38 27 15 4 4 4 8 74 9 26
2014 NB-10 52 23 10 6 3 0 6 79 10 31
2014 NB-11 83 4 8 0 0 0 4 91 0 24
2014 NB-12 61 14 11 7 0 4 4 81 8 28
2011 NB 68 12 7 4 4 1 4 84 8 176
2011 NB-06 53 13 0 13 20 0 0 67 33 15
2011 NB-07 64 18 5 0 9 0 5 86 10 22
2011 NB-08 82 6 12 0 0 0 0 88 0 17
2011 NB-09 70 10 7 7 0 0 7 86 7 30
2011 NB-10 60 12 16 0 4 4 4 78 4 25
2011 NB-11 78 11 0 0 6 0 6 94 6 18
2011 NB-12 70 9 9 4 0 4 4 86 5 23
2008 NB 60 16 12 3 2 1 5 81 6 86
2008 NB-06 58 17 17 0 0 0 8 82 0 12
2008 NB-07 40 30 20 0 10 0 0 70 10 10
2008 NB-08 60 20 10 0 0 0 10 89 0 10
2008 NB-09 77 0 0 8 0 8 8 91 9 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NB 17 83 166
2017 NB-08 47 53 15
2017 NB-10 12 88 41
2017 NB-12 0 100 24
2014 NB 14 86 185
2014 NB-04 0 100 12

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 NB 50 28
2014 NB 44 25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 NB 61 28
2014 NB 80 25

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 NB 0 28
2014 NB 0 25

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 NB 0 28
2014 NB 0 25

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 NB 0 25

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 NB 43 28
2014 NB 36 25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 NB 46 28
2014 NB 36 25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 NB 39 28
2014 NB 40 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 NB 50 28
2014 NB 40 25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 NB 21 28
2014 NB 32 25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 NB 61 28
2014 NB 52 25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 NB 25 28
2014 NB 28 25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 NB 0 28
2014 NB 0 25

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 NB 50 28
2014 NB 76 25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 NB 25 28
2014 NB 24 25

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 NB 39 28
2014 NB 56 25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 NB 18 28
2014 NB 24 25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 NB 21 28

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 NB 0 25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 NB 36 28
2014 NB 24 25

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 NB 28 25

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2014 NB 0 25

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 NB 19 27
2014 NB 44 25

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 NB 37 27
2014 NB 56 25

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 NB 0 27
2014 NB 0 25

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 NB 41 27
2014 NB 64 25

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 NB 22 27

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NB 93 7 28

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 10 16 20 10 9 32 4 40 29 167
2017 NB-07 12 12 29 6 6 29 6 36 18 17
2017 NB-08 0 13 20 20 33 13 0 15 62 15
2017 NB-09 9 9 4 9 4 61 4 50 38 23
2017 NB-10 10 12 24 5 7 39 2 38 21 41
2017 NB-11 11 11 22 0 17 28 11 36 27 18
2017 NB-12 13 25 13 8 8 29 4 56 25 24
2014 NB 15 18 12 8 6 34 6 56 23 185
2014 NB-04 25 17 8 0 0 50 0 83 0 12
2014 NB-07 11 32 5 5 5 37 5 73 18 19
2014 NB-08 14 19 14 10 5 29 10 54 23 21
2014 NB-09 8 19 12 4 4 38 15 58 17 26
2014 NB-10 19 10 10 6 10 35 10 53 29 31
2014 NB-11 21 13 13 8 8 29 8 53 27 24
2014 NB-12 21 25 7 7 0 39 0 76 12 28

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 25 36 16 7 7 8 1 67 15 167
2017 NB-07 18 35 29 6 6 6 0 56 13 17
2017 NB-08 13 20 20 13 27 7 0 36 43 15
2017 NB-09 13 26 13 9 9 30 0 56 25 23
2017 NB-10 29 37 17 5 5 5 2 71 11 41
2017 NB-11 22 33 17 6 6 11 6 67 13 18
2017 NB-12 29 58 8 0 4 0 0 88 4 24
2014 NB 35 31 12 11 3 8 1 72 15 185
2014 NB-04 42 17 8 0 0 33 0 88 0 12
2014 NB-07 26 42 16 5 5 5 0 72 11 19
2014 NB-08 43 24 10 14 5 5 0 70 20 21
2014 NB-09 23 46 8 0 4 15 4 86 5 26
2014 NB-10 42 32 10 6 3 6 0 79 10 31
2014 NB-11 38 33 8 13 0 4 4 77 14 24
2014 NB-12 54 21 7 14 0 4 0 78 15 28
2011 NB 37 35 14 7 2 5 0 75 10 176
2011 NB-06 33 40 0 7 13 7 0 79 21 15
2011 NB-07 36 32 23 5 0 5 0 71 5 22
2011 NB-08 35 35 12 6 0 12 0 80 7 17
2011 NB-09 23 50 13 10 3 0 0 73 13 30
2011 NB-10 20 40 24 16 0 0 0 60 16 25
2011 NB-11 39 22 22 0 6 11 0 69 6 18
2011 NB-12 61 22 4 9 0 4 0 86 9 23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NB 8 92 167
2017 NB-12 0 100 24
2014 NB 5 95 185
2014 NB-04 0 100 12
2014 NB-07 0 100 19
2014 NB-08 0 100 21
2014 NB-10 0 100 31

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 NB 50 14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 NB 71 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 NB 57 14

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 NB 50 14

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 NB 71 14

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 NB 36 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 NB 71 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 NB 0 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NB 100 0 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 13 14 20 3 3 44 4 51 11 167
2017 NB-07 18 0 35 0 0 35 12 33 0 17
2017 NB-08 0 13 40 0 7 40 0 22 11 15
2017 NB-09 9 9 13 9 0 57 4 44 22 23
2017 NB-10 7 22 12 0 7 51 0 60 15 41
2017 NB-11 6 17 11 11 0 44 11 50 25 18
2017 NB-12 21 13 17 4 0 42 4 62 8 24
2014 NB 21 16 15 2 1 41 5 69 4 184
2014 NB-04 25 8 8 0 0 58 0 80 0 12
2014 NB-07 26 32 16 0 0 26 0 79 0 19
2014 NB-08 29 14 14 0 5 33 5 69 8 21
2014 NB-09 8 19 12 4 0 42 15 64 9 26
2014 NB-10 19 3 16 0 0 52 10 58 0 31
2014 NB-11 25 17 13 4 0 42 0 71 7 24
2014 NB-12 29 14 7 0 0 46 4 86 0 28

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 31 32 17 2 3 13 1 73 6 167
2017 NB-07 24 24 29 6 0 12 6 57 7 17
2017 NB-08 13 20 33 0 7 27 0 45 9 15
2017 NB-09 22 26 22 4 4 22 0 61 11 23
2017 NB-10 32 37 12 2 5 12 0 78 8 41
2017 NB-11 22 33 11 6 0 22 6 77 8 18
2017 NB-12 42 46 13 0 0 0 0 88 0 24
2014 NB 39 30 15 2 1 13 1 80 3 185
2014 NB-04 42 17 8 0 0 33 0 88 0 12
2014 NB-07 32 37 16 0 0 16 0 81 0 19
2014 NB-08 38 29 14 0 5 14 0 78 6 21
2014 NB-09 23 27 19 4 0 23 4 68 5 26
2014 NB-10 42 35 13 0 0 10 0 86 0 31
2014 NB-11 63 25 4 8 0 0 0 88 8 24
2014 NB-12 57 21 7 4 0 11 0 88 4 28
2011 NB 40 36 13 2 1 9 0 83 3 176
2011 NB-06 40 13 7 13 7 20 0 67 25 15
2011 NB-07 50 32 14 0 0 5 0 86 0 22
2011 NB-08 41 35 12 0 0 12 0 87 0 17
2011 NB-09 30 43 20 3 0 3 0 76 3 30
2011 NB-10 24 56 16 4 0 0 0 80 4 25
2011 NB-11 39 22 28 0 0 11 0 69 0 18
2011 NB-12 57 30 4 0 0 9 0 95 0 23

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NB 22 78 167
2017 NB-08 40 60 15
2017 NB-09 26 74 23
2017 NB-10 24 76 41
2014 NB 11 89 185

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 NB 84 16 37
2017 NB-10 90 10 10
2014 NB 90 10 20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 65 26 3 3 0 0 3 93 3 31
2014 NB 50 33 6 6 6 0 0 83 11 18

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 40 48 4 1 1 0 5 94 3 166
2017 NB-07 29 59 6 0 0 0 6 94 0 17
2017 NB-08 33 53 7 0 7 0 0 87 7 15
2017 NB-09 35 52 9 4 0 0 0 87 4 23
2017 NB-10 46 46 2 2 0 0 2 95 3 41
2017 NB-11 50 44 0 0 0 0 6 100 0 18
2017 NB-12 46 50 0 0 0 0 4 100 0 24
2014 NB 42 49 3 2 1 2 2 94 2 185
2014 NB-04 25 50 17 0 0 8 0 82 0 12
2014 NB-07 37 42 11 5 0 5 0 83 6 19
2014 NB-08 24 62 0 5 0 5 5 95 5 21
2014 NB-09 38 54 4 4 0 0 0 92 4 26
2014 NB-10 48 48 3 0 0 0 0 97 0 31
2014 NB-11 50 46 0 0 0 0 4 100 0 24
2014 NB-12 57 43 0 0 0 0 0 100 0 28
2011 NB 33 50 6 4 1 0 6 88 5 175
2011 NB-06 20 67 7 0 0 0 7 93 0 15
2011 NB-07 41 45 5 5 0 0 5 90 5 22
2011 NB-08 25 69 0 0 0 0 6 100 0 16
2011 NB-09 37 43 7 7 0 0 7 86 7 30
2011 NB-10 32 52 12 4 0 0 0 84 4 25
2011 NB-11 33 39 11 6 0 0 11 81 6 18
2011 NB-12 48 48 0 0 0 0 4 100 0 23
2008 NB 28 45 7 8 0 0 12 83 9 86
2008 NB-06 8 42 17 8 0 0 25 67 11 12
2008 NB-07 30 50 10 0 0 0 10 89 0 10
2008 NB-08 20 40 10 20 0 0 10 67 22 10
2008 NB-09 38 46 8 0 0 0 8 92 0 13

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 13 30 20 8 2 20 6 59 14 167
2017 NB-07 18 12 29 12 6 6 18 38 23 17
2017 NB-08 13 13 27 20 7 20 0 33 33 15
2017 NB-09 9 30 22 9 4 26 0 53 18 23
2017 NB-10 12 29 20 5 0 34 0 63 7 41
2017 NB-11 6 61 6 0 0 17 11 92 0 18
2017 NB-12 21 33 17 13 0 13 4 65 15 24
2014 NB 20 28 16 6 4 19 6 64 14 185
2014 NB-04 17 42 8 0 0 33 0 88 0 12
2014 NB-07 11 21 11 11 5 32 11 55 27 19
2014 NB-08 10 19 24 5 0 29 14 50 8 21
2014 NB-09 19 15 15 15 8 19 8 47 32 26
2014 NB-10 23 39 16 3 0 19 0 76 4 31
2014 NB-11 33 46 8 0 0 8 4 90 0 24
2014 NB-12 32 21 21 4 4 14 4 65 9 28
2011 NB 13 38 11 5 2 25 6 74 10 176
2011 NB-06 13 33 13 13 7 20 0 58 25 15
2011 NB-07 14 41 5 9 0 18 14 80 13 22
2011 NB-08 12 35 6 0 6 35 6 80 10 17
2011 NB-09 10 27 20 0 0 40 3 65 0 30
2011 NB-10 8 44 20 8 0 20 0 65 10 25
2011 NB-11 0 50 11 6 0 22 11 75 8 18
2011 NB-12 26 48 9 0 0 17 0 89 0 23

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 43 29 9 3 4 8 5 82 8 167
2017 NB-07 47 24 18 0 6 0 6 75 6 17
2017 NB-08 27 47 7 7 0 13 0 85 8 15
2017 NB-09 43 30 9 4 0 13 0 85 5 23
2017 NB-10 41 34 10 0 2 12 0 86 3 41
2017 NB-11 28 33 11 11 6 0 11 69 19 18
2017 NB-12 71 17 0 0 8 0 4 91 9 24
2014 NB 49 33 8 1 0 6 3 90 1 185
2014 NB-04 42 50 0 0 0 8 0 100 0 12
2014 NB-07 42 37 11 0 0 11 0 88 0 19
2014 NB-08 52 29 5 0 0 10 5 94 0 21
2014 NB-09 42 38 8 0 0 12 0 91 0 26
2014 NB-10 55 35 6 0 0 3 0 93 0 31
2014 NB-11 63 25 4 0 0 4 4 95 0 24
2014 NB-12 61 29 7 0 0 0 4 93 0 28
2011 NB 41 33 9 3 0 7 6 86 4 176
2011 NB-06 47 13 13 7 0 13 7 75 8 15
2011 NB-07 32 32 18 9 0 5 5 70 10 22
2011 NB-08 41 47 12 0 0 0 0 88 0 17
2011 NB-09 33 43 0 3 0 10 10 96 4 30
2011 NB-10 28 36 20 0 0 16 0 76 0 25
2011 NB-11 33 22 17 6 0 11 11 71 7 18
2011 NB-12 74 22 0 0 0 0 4 100 0 23
2008 NB 36 29 14 3 2 7 8 77 7 86
2008 NB-06 33 0 25 8 0 17 17 50 13 12
2008 NB-07 30 20 20 10 0 10 10 63 13 10
2008 NB-08 40 30 20 0 0 0 10 78 0 10
2008 NB-09 38 31 8 0 0 15 8 90 0 13

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 30 34 13 2 4 12 5 77 7 166
2017 NB-07 24 24 24 6 0 18 6 62 8 17
2017 NB-08 13 47 13 7 7 13 0 69 15 15
2017 NB-09 35 30 9 0 4 22 0 83 6 23
2017 NB-10 22 37 17 5 0 20 0 73 6 41
2017 NB-11 17 56 17 0 6 0 6 76 6 18
2017 NB-12 67 17 4 0 8 0 4 87 9 24
2014 NB 39 31 10 4 1 12 3 83 5 185
2014 NB-04 50 33 0 0 8 8 0 91 9 12
2014 NB-07 26 32 11 5 0 26 0 79 7 19
2014 NB-08 38 33 10 5 0 10 5 83 6 21
2014 NB-09 27 46 19 0 0 8 0 79 0 26
2014 NB-10 45 29 10 3 0 13 0 85 4 31
2014 NB-11 46 25 4 4 0 17 4 89 5 24
2014 NB-12 61 25 4 0 0 7 4 96 0 28
2011 NB 28 32 11 7 1 15 6 76 10 176
2011 NB-06 27 33 13 7 0 13 7 75 8 15
2011 NB-07 5 50 18 14 0 9 5 63 16 22
2011 NB-08 35 24 12 12 0 18 0 71 14 17
2011 NB-09 17 33 7 10 0 27 7 75 15 30
2011 NB-10 12 48 20 4 0 16 0 71 5 25
2011 NB-11 28 28 11 11 0 11 11 71 14 18
2011 NB-12 70 22 0 0 0 4 4 100 0 23
2008 NB 26 29 12 10 5 10 8 67 19 86
2008 NB-06 17 17 33 17 0 8 8 40 20 12
2008 NB-07 20 20 30 10 0 10 10 50 13 10
2008 NB-08 30 30 10 10 0 10 10 75 13 10
2008 NB-09 31 23 0 15 0 23 8 78 22 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 52 28 7 4 7 1 1 82 12 166
2017 NB-07 35 41 12 6 6 0 0 76 12 17
2017 NB-08 33 47 7 0 13 0 0 80 13 15
2017 NB-09 39 39 4 9 9 0 0 78 17 23
2017 NB-10 58 25 13 0 3 3 0 85 3 40
2017 NB-11 44 28 0 6 17 0 6 76 24 18
2017 NB-12 67 25 4 0 4 0 0 92 4 24

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 51 27 9 4 8 1 1 79 12 167
2017 NB-07 47 29 12 0 12 0 0 76 12 17
2017 NB-08 33 40 7 7 7 7 0 79 14 15
2017 NB-09 35 39 4 4 13 4 0 77 18 23
2017 NB-10 54 29 15 0 2 0 0 83 2 41
2017 NB-11 39 22 11 6 17 0 6 65 24 18
2017 NB-12 67 21 4 4 4 0 0 88 8 24

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 17 49 18 7 4 4 0 69 12 166
2017 NB-07 19 31 13 19 6 13 0 57 29 16
2017 NB-08 7 27 27 33 0 7 0 36 36 15
2017 NB-09 13 57 26 0 0 4 0 73 0 23
2017 NB-10 12 66 12 5 2 2 0 80 8 41
2017 NB-11 11 39 28 6 17 0 0 50 22 18
2017 NB-12 21 63 0 4 8 4 0 87 13 24

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 13 33 23 20 10 1 0 46 30 167
2017 NB-07 12 29 41 12 6 0 0 41 18 17
2017 NB-08 7 13 20 33 27 0 0 20 60 15
2017 NB-09 17 26 30 22 4 0 0 43 26 23
2017 NB-10 15 41 20 24 0 0 0 56 24 41
2017 NB-11 6 28 22 22 17 6 0 35 41 18
2017 NB-12 4 46 17 17 13 4 0 52 30 24

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 33 30 18 10 10 0 0 62 19 165
2017 NB-07 53 24 18 6 0 0 0 76 6 17
2017 NB-08 40 7 7 20 27 0 0 47 47 15
2017 NB-09 26 17 43 4 9 0 0 43 13 23
2017 NB-10 33 31 18 5 13 0 0 64 18 39
2017 NB-11 39 39 6 11 6 0 0 78 17 18
2017 NB-12 42 29 21 0 8 0 0 71 8 24

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 11 31 28 15 15 0 0 42 30 167
2017 NB-07 12 35 18 18 18 0 0 47 35 17
2017 NB-08 13 20 40 20 7 0 0 33 27 15
2017 NB-09 4 26 39 17 13 0 0 30 30 23
2017 NB-10 2 34 34 17 12 0 0 37 29 41
2017 NB-11 11 33 28 6 22 0 0 44 28 18
2017 NB-12 8 33 29 8 21 0 0 42 29 24

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 18 36 26 10 10 0 1 55 19 166
2017 NB-07 18 41 24 12 6 0 0 59 18 17
2017 NB-08 20 40 40 0 0 0 0 60 0 15
2017 NB-09 13 39 17 13 17 0 0 52 30 23
2017 NB-10 13 35 30 15 5 0 3 49 21 40
2017 NB-11 11 33 39 11 6 0 0 44 17 18
2017 NB-12 25 38 17 8 13 0 0 63 21 24

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 13 23 27 17 19 0 0 36 37 166
2017 NB-07 18 18 29 12 24 0 0 35 35 17
2017 NB-08 7 33 13 27 20 0 0 40 47 15
2017 NB-09 9 17 43 13 17 0 0 26 30 23
2017 NB-10 12 22 29 27 10 0 0 34 37 41
2017 NB-11 12 29 24 12 24 0 0 41 35 17
2017 NB-12 8 21 25 25 21 0 0 29 46 24

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 36 33 19 5 5 1 1 71 10 166
2017 NB-07 29 47 6 6 6 6 0 81 13 17
2017 NB-08 33 40 27 0 0 0 0 73 0 15
2017 NB-09 26 39 22 13 0 0 0 65 13 23
2017 NB-10 35 33 25 0 8 0 0 68 8 40
2017 NB-11 28 44 11 11 6 0 0 72 17 18
2017 NB-12 33 33 17 8 8 0 0 67 17 24

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 22 35 21 14 7 1 0 58 21 166
2017 NB-07 41 12 24 18 0 6 0 56 19 17
2017 NB-08 20 40 13 13 13 0 0 60 27 15
2017 NB-09 22 35 26 17 0 0 0 57 17 23
2017 NB-10 5 50 23 18 5 0 0 55 23 40
2017 NB-11 17 39 17 22 6 0 0 56 28 18
2017 NB-12 29 29 17 4 21 0 0 58 25 24

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 17 33 22 20 8 0 0 50 28 167
2017 NB-07 18 41 24 6 12 0 0 59 18 17
2017 NB-08 27 13 7 40 13 0 0 40 53 15
2017 NB-09 17 35 26 17 4 0 0 52 22 23
2017 NB-10 10 49 22 17 2 0 0 59 20 41
2017 NB-11 0 33 28 22 17 0 0 33 39 18
2017 NB-12 25 25 21 13 17 0 0 50 29 24

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 10 27 26 22 16 0 0 37 37 167
2017 NB-07 12 29 29 24 6 0 0 41 29 17
2017 NB-08 7 27 13 27 27 0 0 33 53 15
2017 NB-09 17 30 26 9 17 0 0 48 26 23
2017 NB-10 7 27 27 27 12 0 0 34 39 41
2017 NB-11 0 6 44 28 22 0 0 6 50 18
2017 NB-12 4 42 21 13 21 0 0 46 33 24

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 14 27 23 18 17 1 0 41 35 166
2017 NB-07 18 12 35 24 12 0 0 29 35 17
2017 NB-08 7 20 33 7 33 0 0 27 40 15
2017 NB-09 26 30 17 9 17 0 0 57 26 23
2017 NB-10 8 40 20 18 13 3 0 49 31 40
2017 NB-11 0 22 28 22 28 0 0 22 50 18
2017 NB-12 17 29 13 25 17 0 0 46 42 24

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 25 33 24 11 7 1 1 58 18 166
2017 NB-07 24 35 24 18 0 0 0 59 18 17
2017 NB-08 27 27 27 20 0 0 0 53 20 15
2017 NB-09 13 35 39 4 9 0 0 48 13 23
2017 NB-10 20 38 25 8 5 3 3 61 13 40
2017 NB-11 22 33 17 22 6 0 0 56 28 18
2017 NB-12 29 33 21 4 13 0 0 63 17 24

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 55 25 12 4 3 0 1 81 7 165
2017 NB-07 53 24 18 6 0 0 0 76 6 17
2017 NB-08 33 40 7 0 20 0 0 73 20 15
2017 NB-09 52 17 17 4 0 0 9 76 5 23
2017 NB-10 45 28 15 10 3 0 0 73 13 40
2017 NB-11 67 22 6 0 6 0 0 89 6 18
2017 NB-12 78 22 0 0 0 0 0 100 0 23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 76 10 5 3 5 1 0 86 8 166
2017 NB-07 65 6 12 6 12 0 0 71 18 17
2017 NB-08 60 13 7 7 13 0 0 73 20 15
2017 NB-09 70 9 9 9 4 0 0 78 13 23
2017 NB-10 78 10 5 3 3 3 0 90 5 40
2017 NB-11 72 17 6 0 6 0 0 89 6 18
2017 NB-12 96 4 0 0 0 0 0 100 0 24

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 53 30 9 5 3 0 1 83 8 165
2017 NB-07 41 35 6 0 18 0 0 76 18 17
2017 NB-08 33 33 20 7 7 0 0 67 13 15
2017 NB-09 52 30 9 4 0 0 4 86 5 23
2017 NB-10 53 35 5 5 3 0 0 88 8 40
2017 NB-11 50 39 11 0 0 0 0 89 0 18
2017 NB-12 71 17 13 0 0 0 0 88 0 24

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 48 25 8 8 9 0 1 74 18 166
2017 NB-07 47 24 0 6 24 0 0 71 29 17
2017 NB-08 40 47 7 0 7 0 0 87 7 15
2017 NB-09 43 30 9 9 4 0 4 77 14 23
2017 NB-10 65 13 15 0 8 0 0 78 8 40
2017 NB-11 33 33 0 22 11 0 0 67 33 18
2017 NB-12 42 29 8 13 8 0 0 71 21 24

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 51 14 5 2 2 1 25 87 7 166
2017 NB-07 59 6 0 6 6 0 24 85 15 17
2017 NB-08 33 20 7 0 0 7 33 89 0 15
2017 NB-09 43 4 4 4 0 0 43 85 8 23
2017 NB-10 53 23 3 3 3 0 18 91 6 40
2017 NB-11 50 17 6 0 0 0 28 92 0 18
2017 NB-12 46 13 17 0 0 0 25 78 0 24

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 57 27 8 3 3 0 2 86 6 164
2017 NB-07 53 24 12 0 6 0 6 81 6 17
2017 NB-08 53 33 0 0 7 0 7 93 7 15
2017 NB-09 52 26 17 4 0 0 0 78 4 23
2017 NB-10 54 28 13 3 3 0 0 82 5 39
2017 NB-11 65 24 6 0 6 0 0 88 6 17
2017 NB-12 58 29 4 4 4 0 0 88 8 24

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 60 20 9 5 5 0 1 80 10 166
2017 NB-07 71 18 6 0 6 0 0 88 6 17
2017 NB-08 47 20 13 13 0 0 7 71 14 15
2017 NB-09 39 30 13 4 13 0 0 70 17 23
2017 NB-10 65 10 10 10 3 0 3 77 13 40
2017 NB-11 61 28 6 6 0 0 0 89 6 18
2017 NB-12 71 29 0 0 0 0 0 100 0 24

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 55 27 11 3 2 0 1 83 6 164
2017 NB-07 65 12 18 6 0 0 0 76 6 17
2017 NB-08 33 40 7 7 7 0 7 79 14 15
2017 NB-09 52 35 9 0 4 0 0 87 4 23
2017 NB-10 53 35 8 3 3 0 0 88 5 40
2017 NB-11 59 29 6 6 0 0 0 88 6 17
2017 NB-12 67 13 13 4 0 0 4 83 4 24

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 8 35 36 14 5 1 0 44 20 167
2017 NB-07 18 35 24 18 6 0 0 53 24 17
2017 NB-08 0 13 47 27 7 7 0 14 36 15
2017 NB-09 4 30 43 17 4 0 0 35 22 23
2017 NB-10 5 44 39 10 2 0 0 49 12 41
2017 NB-11 11 33 33 11 11 0 0 44 22 18
2017 NB-12 4 38 33 17 8 0 0 42 25 24

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 8 23 38 22 8 0 0 31 31 167
2017 NB-07 6 29 24 24 18 0 0 41 35 17
2017 NB-08 13 33 33 20 0 0 0 20 47 15
2017 NB-09 4 26 43 26 0 0 0 26 30 23
2017 NB-10 7 20 44 20 10 0 0 29 27 41
2017 NB-11 11 22 44 17 6 0 0 22 33 18
2017 NB-12 17 13 42 25 4 0 0 29 29 24
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 23 38 26 4 5 4 1 24 76 167
2017 NB-07 29 47 6 0 6 12 0 33 67 17
2017 NB-08 27 40 20 7 0 7 0 29 71 15
2017 NB-09 9 48 30 9 4 0 0 9 91 23
2017 NB-10 27 41 20 5 2 5 0 28 72 41
2017 NB-11 17 33 22 0 17 6 6 19 81 18
2017 NB-12 17 33 42 4 4 0 0 17 83 24

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 NB 3 119
2017 NB-07 0 10
2017 NB-08 0 10
2017 NB-09 5 19
2017 NB-10 7 28
2017 NB-11 0 13
2017 NB-12 0 20

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 NB 13 119
2017 NB-07 10 10
2017 NB-08 10 10
2017 NB-09 5 19
2017 NB-10 11 28
2017 NB-11 23 13
2017 NB-12 25 20

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 NB 7 119
2017 NB-07 10 10
2017 NB-08 0 10
2017 NB-09 5 19
2017 NB-10 4 28
2017 NB-11 15 13
2017 NB-12 0 20

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 NB 42 119
2017 NB-07 50 10
2017 NB-08 40 10
2017 NB-09 37 19
2017 NB-10 32 28
2017 NB-11 54 13
2017 NB-12 55 20

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 NB 2 119
2017 NB-07 0 10
2017 NB-08 0 10
2017 NB-09 5 19
2017 NB-10 4 28
2017 NB-11 0 13
2017 NB-12 0 20

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 NB 61 119
2017 NB-07 60 10
2017 NB-08 80 10
2017 NB-09 68 19
2017 NB-10 64 28
2017 NB-11 46 13
2017 NB-12 55 20

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 NB 35 44 10 3 3 6 117
2017 NB-07 20 70 10 0 0 0 10
2017 NB-09 38 48 5 0 10 0 21
2017 NB-10 38 42 12 0 0 8 26
2017 NB-11 31 23 8 15 8 15 13
2017 NB-12 35 40 10 5 0 10 20

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 28 28 13 11 6 3 12 66 20 120
2017 NB-07 50 0 10 20 20 0 0 50 40 10
2017 NB-08 30 10 20 10 0 20 10 57 14 10
2017 NB-09 19 33 14 14 10 0 10 58 26 21
2017 NB-10 18 36 18 11 4 0 14 63 17 28
2017 NB-11 46 23 0 8 0 8 15 90 10 13
2017 NB-12 30 15 15 10 5 0 25 60 20 20

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 NB 8 6 10 5 8 10 53 36 36 120
2017 NB-07 10 10 0 0 0 0 80 100 0 10
2017 NB-08 10 10 10 0 10 30 30 50 25 10
2017 NB-09 5 0 14 14 5 10 52 13 50 21
2017 NB-10 7 11 14 4 7 11 46 42 25 28
2017 NB-11 8 0 15 0 8 8 62 25 25 13
2017 NB-12 5 0 10 5 5 5 70 20 40 20
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