2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 32 45 8 10 5 0 0 77 15 252
2017 First official language - French 36 42 11 8 3 0 0 78 11 36
2014 First official language - English 39 42 8 6 5 0 0 82 10 305
2014 First official language - French 38 37 8 14 3 0 0 75 17 36
2011 First official language - English 38 42 12 5 3 0 0 80 8 286
2011 First official language - French 34 46 10 2 7 0 0 80 10 41
2008 First official language - English 38 40 11 8 4 0 0 77 12 220
2008 First official language - French 44 38 13 3 3 0 0 81 6 32

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 36 10 11 11 1 0 67 22 251
2017 First official language - French 25 47 14 11 3 0 0 72 14 36

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 34 9 2 2 0 0 86 5 253
2017 First official language - French 61 31 3 3 3 0 0 92 6 36
2014 First official language - English 61 29 6 3 2 0 0 90 4 304
2014 First official language - French 61 23 6 6 3 3 0 86 9 36
2011 First official language - English 57 32 6 3 1 0 0 89 5 287
2011 First official language - French 56 29 5 2 2 5 0 90 5 41

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 37 41 11 8 3 0 0 78 11 250
2017 First official language - French 36 50 8 3 3 0 0 86 6 36
2014 First official language - English 45 39 7 6 4 0 0 83 10 305
2014 First official language - French 44 39 6 6 3 3 0 86 9 36
2011 First official language - English 46 39 9 5 1 0 0 85 6 286
2011 First official language - French 51 39 2 5 2 0 0 90 7 41
2008 First official language - English 48 36 7 7 2 0 0 84 9 220
2008 First official language - French 50 47 3 0 0 0 0 97 0 32

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 30 35 18 11 6 1 0 65 16 253
2017 First official language - French 39 33 14 11 3 0 0 72 14 36
2014 First official language - English 42 39 10 5 3 1 0 82 8 305
2014 First official language - French 49 28 11 8 3 0 0 77 11 36
2011 First official language - English 38 36 15 7 4 1 0 74 11 284
2011 First official language - French 49 34 7 2 7 0 0 83 10 41

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 36 17 12 6 1 0 65 18 252
2017 First official language - French 33 39 14 11 3 0 0 72 14 36
2014 First official language - English 41 41 10 6 2 0 0 82 8 305
2014 First official language - French 41 42 6 8 3 0 0 83 11 36
2011 First official language - English 37 37 13 8 4 0 0 75 12 285
2011 First official language - French 37 49 5 5 5 0 0 85 10 41
2008 First official language - English 38 40 10 7 5 0 0 78 12 222
2008 First official language - French 56 41 3 0 0 0 0 97 0 32

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 34 24 14 14 9 5 1 61 24 252
2017 First official language - French 36 22 19 14 6 0 3 60 20 36
2014 First official language - English 42 30 12 6 6 4 1 75 12 305
2014 First official language - French 44 34 3 6 11 3 0 80 17 36
2011 First official language - English 37 27 12 11 7 5 1 68 19 285
2011 First official language - French 39 29 12 7 7 2 2 72 15 41
2008 First official language - English 31 28 17 11 9 4 0 62 21 221
2008 First official language - French 38 25 16 9 3 9 0 69 14 32
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 48 27 11 6 6 2 0 76 12 253
2017 First official language - French 25 50 11 8 3 3 0 77 11 36
2014 First official language - English 48 26 13 8 3 2 1 76 10 305
2014 First official language - French 39 39 6 6 3 3 4 85 9 36
2011 First official language - English 45 29 10 9 3 3 0 77 13 287
2011 First official language - French 41 24 10 10 5 5 5 73 16 41
2008 First official language - English 36 28 13 9 8 7 0 69 17 221
2008 First official language - French 47 34 9 3 0 3 3 87 3 32

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 32 9 9 5 1 0 76 14 253
2017 First official language - French 33 47 6 11 3 0 0 81 14 36
2014 First official language - English 39 41 6 9 3 1 1 81 13 305
2014 First official language - French 48 25 8 8 3 3 4 79 12 36
2011 First official language - English 42 35 10 6 5 2 0 79 11 287
2011 First official language - French 39 34 7 5 10 2 2 77 15 41
2008 First official language - English 32 40 10 9 8 1 0 72 18 222
2008 First official language - French 38 50 0 9 0 0 3 90 10 32

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 52 23 11 4 9 0 1 76 13 253
2017 First official language - French 33 42 8 8 8 0 0 75 17 36
2014 First official language - English 49 31 8 7 5 0 1 81 11 305
2014 First official language - French 42 37 6 6 6 0 4 82 12 36

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 31 14 20 14 5 0 50 35 253
2017 First official language - French 17 19 25 25 6 8 0 39 33 36
2014 First official language - English 27 38 13 11 4 6 0 70 16 304
2014 First official language - French 13 65 8 6 3 6 0 82 9 36
2011 First official language - English 21 34 18 13 10 4 0 58 23 287
2011 First official language - French 27 39 12 10 10 2 0 68 20 41

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 27 15 22 19 1 0 43 42 253
2017 First official language - French 8 33 22 22 11 3 0 43 34 36
2014 First official language - English 21 44 14 12 6 3 0 66 19 305
2014 First official language - French 21 56 6 8 6 3 0 80 14 36
2011 First official language - English 21 31 19 18 10 1 0 52 29 287
2011 First official language - French 24 46 12 5 10 2 0 73 15 41
2008 First official language - English 24 30 15 17 14 0 0 55 30 222
2008 First official language - French 34 38 16 13 0 0 0 72 13 32

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 15 23 16 23 19 4 0 40 44 253
2017 First official language - French 3 23 34 23 9 9 0 28 34 35
2014 First official language - English 17 38 17 16 7 6 0 58 24 305
2014 First official language - French 10 46 17 12 6 9 0 62 19 35
2011 First official language - English 13 36 18 20 10 3 0 51 31 287
2011 First official language - French 12 44 20 10 10 2 2 59 21 41
2008 First official language - English 12 36 14 23 11 4 0 50 36 222
2008 First official language - French 13 55 16 13 0 3 0 70 13 31

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 22 13 19 25 5 0 40 46 252
2017 First official language - French 6 25 31 19 14 6 0 32 35 36
2014 First official language - English 19 35 17 15 9 5 0 57 25 304
2014 First official language - French 18 37 17 14 8 6 0 58 24 36
2011 First official language - English 21 34 13 15 11 6 0 59 27 287
2011 First official language - French 24 39 20 5 10 2 0 65 15 41
2008 First official language - English 21 31 14 13 15 6 0 55 30 222
2008 First official language - French 25 44 19 6 3 3 0 71 10 32

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 9 30 12 26 19 4 0 41 46 252
2017 First official language - French 14 28 25 25 8 0 0 42 33 36
2014 First official language - English 17 34 21 18 8 2 0 52 26 305
2014 First official language - French 22 39 17 14 6 3 0 62 20 36
2011 First official language - English 14 38 14 22 11 2 0 53 33 287
2011 First official language - French 12 51 15 15 5 2 0 65 20 41
2008 First official language - English 14 39 13 16 14 2 1 56 31 221
2008 First official language - French 25 53 13 9 0 0 0 78 9 32
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 25 38 12 16 9 0 0 63 25 252
2017 First official language - French 19 47 11 14 6 3 0 69 20 36
2014 First official language - English 26 46 12 10 6 0 0 72 16 305
2014 First official language - French 31 37 9 14 6 3 0 70 21 35
2011 First official language - English 26 44 12 13 5 0 0 70 18 286
2011 First official language - French 29 32 24 7 5 2 0 63 13 41

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 46 10 15 6 0 0 69 21 252
2017 First official language - French 28 39 6 22 6 0 0 67 28 36

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 11 19 17 25 12 16 0 36 43 253
2017 First official language - French 11 25 11 17 14 22 0 46 39 36
2014 First official language - English 13 28 15 19 11 13 1 47 35 304
2014 First official language - French 11 22 20 17 11 14 5 41 35 36

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 33 11 11 8 1 0 70 19 253
2017 First official language - French 22 44 14 14 3 3 0 69 17 36
2014 First official language - English 33 39 11 10 5 1 1 74 15 305
2014 First official language - French 42 28 11 6 6 3 4 76 12 36
2011 First official language - English 37 40 12 6 4 1 0 77 11 287
2011 First official language - French 37 34 12 5 7 0 5 74 13 41
2008 First official language - English 25 42 11 10 10 2 1 69 20 221
2008 First official language - French 38 44 9 3 3 0 3 84 6 32

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 19 40 9 16 14 0 2 60 31 43
2014 First official language - English 28 46 4 17 0 2 3 78 18 53

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 33 10 14 7 1 0 70 21 251
2017 First official language - French 29 50 9 12 0 0 0 79 12 34
2014 First official language - English 37 42 9 7 4 1 0 79 11 303
2014 First official language - French 35 42 14 6 0 3 0 80 6 36
2011 First official language - English 34 41 7 11 4 2 1 77 15 287
2011 First official language - French 29 37 20 7 5 2 0 68 13 41
2008 First official language - English 32 39 8 12 5 3 0 74 18 222
2008 First official language - French 31 63 0 6 0 0 0 94 6 32

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 27 11 12 6 11 1 66 21 251
2017 First official language - French 25 42 14 6 14 0 0 67 19 36
2014 First official language - English 38 29 15 9 4 6 0 71 13 304
2014 First official language - French 35 37 14 8 0 3 3 76 9 36
2011 First official language - English 39 24 11 13 4 8 1 70 18 286
2011 First official language - French 27 39 12 10 5 7 0 71 16 41
2008 First official language - English 34 30 10 12 5 9 0 70 19 222
2008 First official language - French 41 41 6 3 3 6 0 87 7 32

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 37 12 13 7 0 0 68 20 252
2017 First official language - French 34 40 9 11 6 0 0 74 17 35
2014 First official language - English 31 43 10 11 5 1 0 74 16 305
2014 First official language - French 32 39 14 11 3 0 0 72 14 36
2011 First official language - English 39 40 10 7 5 0 0 79 11 287
2011 First official language - French 46 34 15 2 0 0 2 83 3 41
2008 First official language - English 27 42 14 12 5 0 0 68 18 222
2008 First official language - French 38 47 13 3 0 0 0 84 3 32

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 37 6 11 4 0 0 79 14 253
2017 First official language - French 50 36 3 6 6 0 0 86 11 36
2014 First official language - English 46 38 6 7 4 0 0 84 11 305
2014 First official language - French 35 48 6 11 0 0 0 83 11 36
2011 First official language - English 50 36 7 4 2 0 0 87 6 286
2011 First official language - French 41 41 7 5 5 0 0 83 10 41
2008 First official language - English 42 37 7 10 3 0 0 80 14 222
2008 First official language - French 41 44 9 6 0 0 0 84 6 32

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 52 32 5 6 4 0 0 85 10 253
2017 First official language - French 53 28 6 8 6 0 0 81 14 36
2014 First official language - English 48 35 5 7 5 0 0 83 12 305
2014 First official language - French 49 34 3 8 6 0 0 83 14 36
2011 First official language - English 53 34 6 4 3 0 0 87 7 287
2011 First official language - French 54 34 5 5 2 0 0 88 7 41
2008 First official language - English 48 39 6 5 2 0 0 86 7 222
2008 First official language - French 56 34 6 3 0 0 0 91 3 32

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 37 18 14 9 2 0 58 23 253
2017 First official language - French 22 39 11 17 11 0 0 61 28 36
2014 First official language - English 31 36 12 13 7 2 0 68 20 305
2014 First official language - French 27 48 8 8 8 0 0 75 17 36
2011 First official language - English 34 36 13 11 4 1 1 72 16 287
2011 First official language - French 34 37 10 15 2 2 0 73 18 41
2008 First official language - English 28 41 10 14 6 1 0 70 20 221
2008 First official language - French 41 34 19 3 3 0 0 75 6 32

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 25 17 19 17 1 3 44 38 252
2017 First official language - French 17 28 6 17 25 3 6 48 45 36
2014 First official language - English 27 31 8 14 16 2 2 60 32 305
2014 First official language - French 20 31 17 8 14 6 4 56 25 36
2011 First official language - English 23 24 13 19 17 1 3 49 38 287
2011 First official language - French 27 20 12 12 17 0 12 53 33 41
2008 First official language - English 15 35 14 15 17 1 3 52 33 222
2008 First official language - French 28 41 6 9 6 3 6 76 17 32

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 44 8 14 6 0 0 73 20 253
2017 First official language - French 28 50 14 6 3 0 0 78 8 36
2014 First official language - English 27 47 9 12 5 0 0 74 17 305
2014 First official language - French 24 42 20 8 6 0 0 66 14 36
2011 First official language - English 35 42 8 10 5 0 0 77 15 287
2011 First official language - French 44 41 5 5 2 0 2 88 8 41

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 39 9 15 4 0 0 72 19 253
2017 First official language - French 31 44 17 3 3 3 0 77 6 36
2014 First official language - English 34 41 10 10 5 0 0 75 14 305
2014 First official language - French 33 32 17 9 6 3 0 67 15 35

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 29 42 9 12 8 1 0 71 20 253
2017 First official language - French 28 47 14 8 3 0 0 75 11 36
2014 First official language - English 36 42 11 7 4 0 0 78 11 305
2014 First official language - French 32 48 8 3 8 0 0 80 11 36
2011 First official language - English 42 40 9 7 1 0 0 82 8 286
2011 First official language - French 34 56 2 5 2 0 0 90 7 41

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 22 41 17 12 5 3 0 65 17 252
2017 First official language - French 17 53 22 6 3 0 0 69 8 36

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 47 31 5 10 8 0 0 78 17 252
2017 First official language - French 50 36 3 3 8 0 0 86 11 36
2014 First official language - English 43 40 7 8 2 0 0 82 10 305
2014 First official language - French 50 27 6 6 11 0 0 77 17 36
2011 First official language - English 42 40 9 7 2 0 0 82 9 286
2011 First official language - French 51 41 0 2 5 0 0 93 7 41

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 42 24 6 13 11 2 3 69 25 252
2017 First official language - French 39 33 14 11 0 3 0 74 11 36
2014 First official language - English 49 29 4 8 5 0 5 82 14 305
2014 First official language - French 42 31 8 6 6 3 4 79 12 36
2011 First official language - English 43 28 6 10 7 0 6 76 18 285
2011 First official language - French 46 24 5 12 5 2 5 76 18 41
2008 First official language - English 43 29 7 8 8 0 5 76 17 221
2008 First official language - French 44 34 13 3 0 0 6 83 3 32

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 34 20 9 6 0 0 65 15 253
2017 First official language - French 20 49 17 9 3 3 0 71 12 35
2014 First official language - English 17 40 27 11 5 0 0 57 16 305
2014 First official language - French 11 56 17 11 6 0 0 67 16 36
2011 First official language - English 20 37 28 10 6 0 0 56 16 287
2011 First official language - French 20 46 29 2 2 0 0 66 5 41
2008 First official language - English 19 35 28 11 6 0 0 54 17 222
2008 First official language - French 16 53 22 9 0 0 0 69 9 32

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 64 18 5 5 3 3 2 87 9 253
2017 First official language - French 56 19 11 8 6 0 0 75 14 36
2014 First official language - English 61 24 5 4 3 2 2 89 7 305
2014 First official language - French 51 27 3 3 8 3 5 85 12 36
2011 First official language - English 56 31 4 6 2 0 1 88 8 287
2011 First official language - French 49 29 10 2 0 0 10 86 3 41

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 First official language - English 26 38 36 252
2017 First official language - French 19 44 36 36
2014 First official language - English 19 44 37 305
2014 First official language - French 20 55 25 36
2011 First official language - English 23 44 33 287
2011 First official language - French 22 46 32 41

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 First official language - English 21 15 21 28 8 7 64
2014 First official language - English 14 26 14 31 9999 15 58
2011 First official language - English 17 15 22 26 9999 20 65
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 40 10 8 6 1 0 76 14 252
2017 First official language - French 42 39 14 6 0 0 0 81 6 36
2014 First official language - English 49 35 8 5 3 0 0 84 7 305
2014 First official language - French 38 51 0 6 3 3 0 91 9 36
2011 First official language - English 51 35 9 2 2 0 0 87 4 286
2011 First official language - French 44 39 12 2 2 0 0 83 5 41
2008 First official language - English 50 35 5 6 3 0 0 85 10 220
2008 First official language - French 53 44 3 0 0 0 0 97 0 32

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 18 34 16 21 10 1 0 53 31 253
2017 First official language - French 14 28 28 19 11 0 0 42 31 36
2014 First official language - English 29 46 13 8 4 0 0 75 11 305
2014 First official language - French 30 48 11 6 3 3 0 80 9 36
2011 First official language - English 34 41 15 7 1 1 0 77 8 286
2011 First official language - French 34 44 17 2 0 2 0 80 3 41

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 18 28 30 15 8 1 1 23 47 253
2017 First official language - French 22 39 28 11 0 0 0 11 61 36
2014 First official language - English 6 18 39 22 12 1 1 36 24 305
2014 First official language - French 9 12 41 31 8 0 0 39 20 35
2011 First official language - English 10 29 34 17 7 1 2 25 40 286
2011 First official language - French 12 12 46 12 12 0 5 26 26 41
2008 First official language - English 12 21 33 23 9 0 1 32 34 222
2008 First official language - French 3 26 32 19 16 0 3 37 30 31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 21 25 24 14 13 1 1 27 48 252
2017 First official language - French 17 33 22 28 0 0 0 28 50 36
2014 First official language - English 5 13 28 33 19 1 1 53 18 305
2014 First official language - French 6 14 12 43 17 6 3 65 22 35
2011 First official language - English 9 20 24 26 17 1 4 45 30 285
2011 First official language - French 5 29 22 17 22 2 2 41 36 41
2008 First official language - English 10 14 25 26 21 1 3 48 25 222
2008 First official language - French 3 10 29 29 23 3 3 55 14 31

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 27 25 29 12 5 1 2 17 54 251
2017 First official language - French 22 33 25 8 6 6 0 15 59 36
2014 First official language - English 17 21 36 17 6 1 2 24 39 304
2014 First official language - French 11 37 35 14 3 0 0 17 48 36
2011 First official language - English 20 22 34 13 10 1 1 23 43 286
2011 First official language - French 12 24 34 7 17 2 2 26 38 41
2008 First official language - English 11 14 37 22 13 1 2 36 26 222
2008 First official language - French 0 26 23 29 16 3 3 48 28 31

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 10 19 37 20 13 1 1 34 29 252
2017 First official language - French 11 31 44 11 3 0 0 14 42 36
2014 First official language - English 4 12 39 32 11 1 1 44 16 302
2014 First official language - French 6 34 23 32 5 0 0 37 40 35
2011 First official language - English 8 14 40 25 12 0 1 37 23 285
2011 First official language - French 8 23 30 20 15 0 5 37 32 40
2008 First official language - English 8 10 37 30 13 0 1 44 18 221
2008 First official language - French 6 16 42 16 16 0 3 33 23 31

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 24 25 14 12 1 2 27 48 252
2017 First official language - French 28 25 25 14 3 6 0 18 56 36
2014 First official language - English 9 25 32 21 9 3 1 31 35 305
2014 First official language - French 23 14 29 22 9 0 3 32 38 35
2011 First official language - English 13 28 28 17 10 1 2 28 43 286
2011 First official language - French 10 24 37 10 15 2 2 26 36 41
2008 First official language - English 9 22 34 18 12 1 3 32 33 222
2008 First official language - French 6 16 35 26 13 0 3 40 23 31

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 10 15 30 25 19 1 1 44 25 252
2017 First official language - French 8 17 28 31 11 6 0 44 26 36
2014 First official language - English 8 17 34 26 8 4 2 36 27 305
2014 First official language - French 17 17 25 23 9 0 9 35 37 35
2011 First official language - English 12 22 30 21 10 2 2 32 36 286
2011 First official language - French 7 27 34 15 10 2 5 26 37 41
2008 First official language - English 15 26 29 16 8 4 2 26 43 222
2008 First official language - French 16 31 34 9 3 3 3 13 50 32

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 25 33 13 10 1 0 24 43 252
2017 First official language - French 11 31 47 8 3 0 0 11 42 36
2014 First official language - English 16 26 34 16 5 1 1 22 43 305
2014 First official language - French 12 20 43 14 9 3 0 24 32 35

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 38 31 9 13 7 2 0 71 20 252
2017 First official language - French 31 53 6 3 8 0 0 83 11 36
2014 First official language - English 39 36 8 13 3 1 0 76 16 304
2014 First official language - French 35 42 8 6 6 3 0 80 12 36

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 38 6 9 5 0 0 81 14 252
2017 First official language - French 33 47 11 6 3 0 0 81 8 36
2014 First official language - English 48 39 6 5 2 0 0 87 7 304
2014 First official language - French 44 45 8 0 3 0 0 89 3 36

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 40 38 11 5 4 2 0 80 9 251
2017 First official language - French 25 53 17 0 3 3 0 80 3 36
2014 First official language - English 46 34 11 4 1 4 0 84 5 304
2014 First official language - French 44 45 6 3 3 0 0 89 6 36

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 41 10 7 5 1 0 78 12 252
2017 First official language - French 31 50 14 3 3 0 0 81 6 36
2014 First official language - English 44 37 8 8 2 1 0 82 10 305
2014 First official language - French 36 50 8 0 6 0 0 86 6 36
2011 First official language - English 39 36 13 7 3 3 0 77 10 287
2011 First official language - French 39 34 22 5 0 0 0 73 5 41

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 45 32 12 8 3 0 0 77 11 252
2017 First official language - French 33 53 6 8 0 0 0 86 8 36
2014 First official language - English 50 36 6 4 3 0 0 87 7 305
2014 First official language - French 44 48 0 3 6 0 0 92 8 36
2011 First official language - English 48 33 11 5 2 0 0 81 7 287
2011 First official language - French 56 32 5 7 0 0 0 88 7 41
2008 First official language - English 42 37 9 6 5 0 0 80 11 222
2008 First official language - French 59 41 0 0 0 0 0 100 0 32

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 32 16 15 7 5 2 59 24 252
2017 First official language - French 9 43 17 23 6 3 0 53 29 35
2014 First official language - English 29 35 12 10 6 5 3 69 18 304
2014 First official language - French 19 42 14 11 8 3 3 64 21 36

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 58 31 8 2 1 1 0 89 3 251
2017 First official language - French 42 44 11 0 3 0 0 86 3 36
2014 First official language - English 57 35 4 3 1 0 0 92 4 304
2014 First official language - French 41 51 3 3 0 3 0 94 3 36
2011 First official language - English 56 29 9 2 3 2 0 86 5 287
2011 First official language - French 49 37 10 2 0 2 0 88 3 41

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 31 37 14 9 5 4 0 71 15 253
2017 First official language - French 22 36 22 11 6 3 0 60 17 36
2014 First official language - English 36 37 11 8 4 3 1 76 12 304
2014 First official language - French 35 28 14 17 0 6 0 67 18 36
2011 First official language - English 34 37 11 9 5 3 1 74 14 286
2011 First official language - French 34 34 17 7 2 2 2 72 10 41
2008 First official language - English 29 39 11 9 10 2 0 69 20 222
2008 First official language - French 31 38 16 13 0 3 0 71 13 32

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 22 43 14 11 6 5 0 68 17 253
2017 First official language - French 17 22 39 17 3 3 0 40 20 36
2014 First official language - English 24 34 19 13 5 5 0 61 19 303
2014 First official language - French 19 30 23 8 6 14 0 57 16 36
2011 First official language - English 21 41 18 11 5 5 1 65 16 287
2011 First official language - French 20 27 27 15 2 10 0 51 19 41

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 17 21 15 18 17 10 2 43 40 253
2017 First official language - French 11 14 17 31 19 6 3 27 55 36
2014 First official language - English 17 21 14 16 14 16 2 46 37 303
2014 First official language - French 8 20 23 8 11 20 10 40 28 36
2011 First official language - English 13 26 21 13 13 11 4 45 30 287
2011 First official language - French 20 10 22 5 17 17 10 40 30 41

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 44 42 3 7 4 0 0 87 11 253
2017 First official language - French 50 39 3 6 3 0 0 89 8 36
2014 First official language - English 37 47 5 7 5 0 0 84 12 305
2014 First official language - French 52 34 3 6 6 0 0 86 11 36
2011 First official language - English 47 44 4 5 1 0 0 90 6 285
2011 First official language - French 59 41 0 0 0 0 0 100 0 41
2008 First official language - English 45 41 5 9 1 0 0 86 9 222
2008 First official language - French 69 25 6 0 0 0 0 94 0 32

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 45 29 6 15 5 0 0 74 20 253
2017 First official language - French 58 19 6 14 0 0 3 80 14 36
2014 First official language - English 37 28 6 17 12 0 0 66 28 304
2014 First official language - French 32 20 8 25 14 0 0 52 39 36
2011 First official language - English 59 31 4 5 1 0 0 91 5 286
2011 First official language - French 46 37 10 5 2 0 0 83 7 41

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 56 31 4 5 3 0 0 87 9 251
2017 First official language - French 58 28 8 6 0 0 0 86 6 36
2014 First official language - English 56 33 4 3 3 0 1 90 6 304
2014 First official language - French 52 34 8 3 3 0 0 86 6 36

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 76 11 3 2 1 2 5 93 3 253
2017 First official language - French 29 29 9 23 11 0 0 57 34 35
2014 First official language - English 75 16 3 3 0 1 2 94 3 305
2014 First official language - French 33 23 14 14 11 6 0 59 26 36
2011 First official language - English 85 9 2 1 0 0 2 97 1 286
2011 First official language - French 54 17 5 12 7 5 0 74 21 41
2008 First official language - English 74 18 5 1 0 0 2 94 2 222
2008 First official language - French 41 25 13 9 9 0 3 68 19 32

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 74 11 4 3 2 0 6 91 4 253
2017 First official language - French 19 25 0 11 44 0 0 44 56 36
2014 First official language - English 80 13 3 1 1 0 2 95 2 304
2014 First official language - French 6 28 17 17 25 3 5 37 45 36
2011 First official language - English 85 8 2 1 0 0 4 97 1 286
2011 First official language - French 37 17 10 17 17 0 2 55 35 41
2008 First official language - English 78 13 3 1 2 0 3 93 3 222
2008 First official language - French 34 16 13 16 19 0 3 52 35 32

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 72 7 7 4 2 1 8 86 6 252
2017 First official language - French 11 22 3 17 44 0 3 34 63 36
2014 First official language - English 76 11 6 2 1 0 5 91 3 304
2014 First official language - French 11 14 17 14 30 0 13 29 51 36
2011 First official language - English 78 9 5 2 0 0 5 92 3 287
2011 First official language - French 7 10 2 27 39 2 12 20 77 41
2008 First official language - English 64 8 9 1 2 4 13 85 4 222
2008 First official language - French 13 16 9 25 28 0 9 31 59 32

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 75 7 4 2 2 0 9 91 5 251
2017 First official language - French 33 8 6 8 42 0 3 43 51 36
2014 First official language - English 77 10 5 2 1 0 5 92 3 304
2014 First official language - French 31 8 11 6 28 0 16 47 40 36
2011 First official language - English 79 8 5 0 1 0 7 93 1 287
2011 First official language - French 24 5 12 17 24 0 17 35 50 41
2008 First official language - English 68 6 4 2 2 3 15 90 5 221
2008 First official language - French 34 13 9 6 28 0 9 52 38 32

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 63 12 8 4 2 2 8 84 6 252
2017 First official language - French 6 19 8 22 39 0 6 26 65 36
2014 First official language - English 64 14 9 3 1 2 8 87 4 305
2014 First official language - French 0 11 14 25 22 6 22 16 65 36

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 60 15 8 5 2 4 7 85 7 253
2017 First official language - French 11 39 3 17 28 0 3 51 46 36
2014 First official language - English 62 15 10 2 1 4 6 85 3 305
2014 First official language - French 8 28 11 20 17 6 11 43 44 36
2011 First official language - English 75 14 5 0 1 1 3 93 2 287
2011 First official language - French 24 15 12 24 12 5 7 44 42 41
2008 First official language - English 71 9 9 2 1 2 5 86 4 222
2008 First official language - French 19 38 16 13 9 0 6 60 23 32

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 14 86 253
2017 First official language - French 23 77 35
2014 First official language - English 15 85 305

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - English 42 38
2014 First official language - English 48 46

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - English 74 38
2014 First official language - English 71 46

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 38

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 38
2014 First official language - English 0 46

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2014 First official language - English 11 46

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 First official language - English 50 38
2014 First official language - English 41 46

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 First official language - English 47 38
2014 First official language - English 35 46

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 First official language - English 50 38
2014 First official language - English 48 46

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 First official language - English 50 38
2014 First official language - English 43 46

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 First official language - English 39 38
2014 First official language - English 39 46

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 First official language - English 58 38
2014 First official language - English 46 46

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 First official language - English 32 38
2014 First official language - English 35 46

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 38
2014 First official language - English 0 46

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 First official language - English 13 38

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 First official language - English 13 38

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 First official language - English 58 38
2014 First official language - English 65 46

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 First official language - English 29 38
2014 First official language - English 26 46

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2014 First official language - English 13 46

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 First official language - English 39 38
2014 First official language - English 54 46

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 First official language - English 21 38
2014 First official language - English 28 46

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2014 First official language - English 13 46

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 First official language - English 21 38
2014 First official language - English 15 46

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2014 First official language - English 11 46

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2014 First official language - English 20 46

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2014 First official language - English 15 46

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 First official language - English 34 38
2014 First official language - English 24 46

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2014 First official language - English 16 45

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 First official language - English 17 35
2014 First official language - English 24 45

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 First official language - English 14 35

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2014 First official language - English 11 45

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 First official language - English 31 35
2014 First official language - English 45 45

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2014 First official language - English 18 45

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 First official language - English 57 35
2014 First official language - English 52 45

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 First official language - English 43 35
2014 First official language - English 65 45

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 14 35

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 95 5 38

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 18 14 20 9 9 23 6 45 26 253
2017 First official language - French 11 14 22 8 6 39 0 41 23 36
2014 First official language - English 16 15 16 7 7 33 7 51 22 305
2014 First official language - French 5 25 23 6 6 25 11 47 18 36

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 30 16 9 6 6 1 67 17 253
2017 First official language - French 14 42 19 8 3 14 0 65 13 36
2014 First official language - English 33 33 14 7 4 8 1 73 12 305
2014 First official language - French 30 27 20 8 3 11 0 65 13 36
2011 First official language - English 41 32 13 8 2 4 0 76 11 287
2011 First official language - French 50 33 10 8 0 0 0 83 8 40

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 9 91 253
2014 First official language - English 5 95 305

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 First official language - English 46 24

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 First official language - English 79 24
2014 First official language - English 87 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2014 First official language - English 0 16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 24
2014 First official language - English 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 24
2014 First official language - English 0 16

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2014 First official language - English 0 16

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 24

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 First official language - English 25 24

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 First official language - English 21 24

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 First official language - English 46 24
2014 First official language - English 37 16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 First official language - English 46 24
2014 First official language - English 44 16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 24
2014 First official language - English 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 24

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 First official language - English 25 24

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2014 First official language - English 32 16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 24

Question 77l. Please indicate the type of discrimination you experienced. ...Disability

Survey year Demographic
(%)
Total responses
2014 First official language - English 31 16

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 24
2014 First official language - English 0 16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 First official language - English 25 24

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2014 First official language - English 0 16

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2014 First official language - English 0 16

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2014 First official language - English 0 16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 First official language - English 58 24
2014 First official language - English 49 16

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2014 First official language - English 0 16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 22
2014 First official language - English 0 16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 22

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2014 First official language - English 0 16

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 22

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 First official language - English 32 22
2014 First official language - English 39 16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 First official language - English 55 22
2014 First official language - English 58 16

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2014 First official language - English 0 16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 First official language - English 73 22
2014 First official language - English 71 16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 First official language - English 0 22

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 100 0 24

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 13 20 3 4 33 6 54 12 253
2017 First official language - French 11 11 22 6 6 42 3 40 20 36
2014 First official language - English 20 14 17 2 2 40 6 62 7 304
2014 First official language - French 11 11 20 3 3 42 11 46 12 36

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 36 31 17 4 3 8 2 74 8 253
2017 First official language - French 17 39 17 0 6 22 0 71 7 36
2014 First official language - English 36 31 16 2 1 14 0 78 4 304
2014 First official language - French 25 36 11 0 0 28 0 84 0 36
2011 First official language - English 49 30 11 3 1 7 0 85 4 287
2011 First official language - French 35 43 10 5 0 8 0 84 5 40

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 20 80 253
2017 First official language - French 14 86 36
2014 First official language - English 15 85 304

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 First official language - English 83 17 54
2014 First official language - English 89 11 44

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 51 29 4 9 4 0 2 82 14 45
2014 First official language - English 44 36 8 10 3 0 0 79 13 39

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 43 43 3 2 1 0 8 93 3 252
2017 First official language - French 25 56 11 6 0 0 3 83 6 36
2014 First official language - English 36 50 3 1 1 2 7 94 3 305
2014 First official language - French 8 56 17 8 3 0 7 70 12 36
2011 First official language - English 29 48 7 3 1 1 10 87 5 286
2011 First official language - French 18 45 10 10 0 3 15 76 12 40
2008 First official language - English 25 47 9 6 1 2 9 81 9 222
2008 First official language - French 13 50 6 3 6 3 19 80 12 32

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 15 32 17 8 3 17 7 62 15 253
2017 First official language - French 17 22 22 6 6 19 8 54 15 36
2014 First official language - English 17 29 16 5 3 22 8 65 12 305
2014 First official language - French 3 17 25 11 3 27 13 33 24 36
2011 First official language - English 13 33 17 4 2 23 8 67 9 287
2011 First official language - French 13 35 18 5 3 20 8 66 10 40

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 46 24 11 4 3 6 6 80 7 253
2017 First official language - French 25 36 14 3 0 17 6 79 4 36
2014 First official language - English 46 29 8 2 0 8 7 88 2 305
2014 First official language - French 25 37 14 3 0 11 10 79 4 36
2011 First official language - English 41 29 10 2 1 7 10 84 3 287
2011 First official language - French 23 30 10 8 5 13 13 70 17 40
2008 First official language - English 34 31 12 3 1 10 8 80 6 221
2008 First official language - French 38 31 6 0 3 6 16 88 4 32

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 33 28 15 4 5 10 5 71 11 252
2017 First official language - French 20 40 14 3 0 20 3 78 4 35
2014 First official language - English 38 29 9 4 1 12 7 82 7 305
2014 First official language - French 20 42 14 3 0 11 10 79 4 36
2011 First official language - English 32 28 12 6 1 12 8 76 9 287
2011 First official language - French 25 30 15 3 3 18 8 73 7 40
2008 First official language - English 27 30 14 9 4 9 8 68 15 222
2008 First official language - French 34 28 13 0 3 6 16 80 4 32
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 54 26 7 6 6 1 0 81 12 252
2017 First official language - French 47 31 8 3 11 0 0 78 14 36

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 56 21 8 5 7 2 0 79 12 253
2017 First official language - French 44 36 11 3 6 0 0 81 8 36

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 25 46 16 6 5 2 0 73 11 252
2017 First official language - French 11 56 14 8 3 8 0 73 12 36

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 15 32 21 21 10 2 0 48 31 252
2017 First official language - French 19 28 28 14 11 0 0 47 25 36

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 32 26 19 10 11 1 0 59 21 251
2017 First official language - French 56 22 8 11 3 0 0 78 14 36

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 10 33 25 16 14 0 0 44 31 253
2017 First official language - French 8 31 28 11 22 0 0 39 33 36

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 20 35 23 11 10 1 1 56 21 252
2017 First official language - French 8 31 25 19 17 0 0 39 36 36

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 16 22 24 18 20 1 0 38 38 252
2017 First official language - French 6 19 33 22 19 0 0 25 42 36

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 35 30 16 7 7 2 2 68 15 251
2017 First official language - French 22 44 25 3 6 0 0 67 8 36

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 23 33 19 15 10 0 0 56 24 252
2017 First official language - French 28 22 28 8 11 3 0 51 20 36

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 19 34 21 16 9 0 0 53 26 253
2017 First official language - French 14 31 36 19 0 0 0 44 19 36

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 13 25 25 19 17 1 0 38 36 253
2017 First official language - French 8 28 22 31 11 0 0 36 42 36

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 14 29 19 19 18 1 0 44 37 252
2017 First official language - French 11 25 33 19 11 0 0 36 31 36

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 28 29 21 12 7 1 1 59 19 252
2017 First official language - French 11 33 31 19 6 0 0 44 25 36

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 56 23 13 4 4 0 1 79 8 251
2017 First official language - French 64 25 3 6 0 0 3 91 6 36

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 74 12 5 2 5 0 1 87 7 252
2017 First official language - French 53 22 8 11 0 3 3 79 12 36

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 54 32 7 5 2 0 0 86 7 251
2017 First official language - French 42 36 8 6 3 0 6 82 9 36

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 49 24 9 10 8 0 0 73 18 252
2017 First official language - French 42 28 11 11 3 0 6 74 15 36

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 53 14 5 2 1 0 24 89 5 252
2017 First official language - French 53 19 6 0 3 0 19 90 3 36

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 58 27 7 4 2 0 3 87 6 250
2017 First official language - French 54 20 17 0 3 0 6 79 3 35

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 60 22 8 4 4 0 1 83 8 252
2017 First official language - French 61 17 14 6 3 0 0 78 8 36

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 58 27 8 3 1 0 2 88 4 251
2017 First official language - French 37 23 20 11 9 0 0 60 20 35

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 10 28 40 14 7 0 0 39 21 251
2017 First official language - French 8 28 39 19 3 3 0 37 23 36

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 10 26 38 21 5 0 0 26 36 253
2017 First official language - French 0 25 47 22 6 0 0 28 25 36
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 24 32 30 5 5 5 0 25 75 253
2017 First official language - French 53 22 22 3 0 0 0 53 47 36

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 3 181
2017 First official language - French 0 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 12 181
2017 First official language - French 0 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 9 181
2017 First official language - French 0 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 First official language - English 41 181
2017 First official language - French 31 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 First official language - English 1 181
2017 First official language - French 0 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 First official language - English 58 181
2017 First official language - French 75 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 First official language - English 32 45 11 4 2 6 176
2017 First official language - French 35 53 6 0 0 6 17

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 32 25 12 13 6 3 10 65 22 183
2017 First official language - French 12 59 6 6 12 0 6 75 19 17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 First official language - English 9 8 11 4 8 9 51 42 29 183
2017 First official language - French 12 6 12 6 6 12 47 43 29 17
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