2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	39	9	8	5	78	12	54
2017	3 to 10 years in current department or agency	30	46	8	12	4	76	16	153
2017	11 to 20 years in current department or agency	31	42	12	8	7	73	15	59
2017	More than 20 years in current department or agency	41	53	0	0	6	94	6	17
2014	Less than 3 years in current department or agency	38	42	11	5	3	81	8	112
2014	3 to 10 years in current department or agency	43	33	8	8	7	77	15	154
2014	11 to 20 years in current department or agency	31	60	4	4	2	90	6	52
2014	More than 20 years in current department or agency	43	46	6	6	0	89	6	18

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	30	6	5	5	0	84	9	53
2017	3 to 10 years in current department or agency	19	43	15	14	8	1	63	22	153
2017	11 to 20 years in current department or agency	31	31	5	15	15	3	63	32	59
2017	More than 20 years in current department or agency	29	41	12	0	18	0	71	18	17

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	26	5	0	5	0	91	5	54
2017	3 to 10 years in current department or agency	46	40	10	3	1	0	86	4	154
2017	11 to 20 years in current department or agency	53	32	7	3	5	0	85	8	59
2017	More than 20 years in current department or agency	82	12	6	0	0	0	94	0	17
2014	Less than 3 years in current department or agency	63	29	5	2	1	0	92	3	112
2014	3 to 10 years in current department or agency	61	23	8	5	2	1	85	7	154
2014	11 to 20 years in current department or agency	55	41	2	0	2	0	96	2	51
2014	More than 20 years in current department or agency	77	23	0	0	0	0	100	0	18

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	35	9	2	3	0	86	5	53
2017	3 to 10 years in current department or agency	30	46	11	9	3	1	77	12	152
2017	11 to 20 years in current department or agency	37	37	12	10	3	0	75	14	59
2017	More than 20 years in current department or agency	47	41	6	6	0	0	88	6	17
2014	Less than 3 years in current department or agency	45	41	5	5	4	0	86	9	112
2014	3 to 10 years in current department or agency	45	34	8	8	5	1	79	13	154
2014	11 to 20 years in current department or agency	44	46	6	0	4	0	90	4	52
2014	More than 20 years in current department or agency	49	34	17	0	0	0	83	0	18

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	28	6	6	2	0	0	86	8	54
2017	3 to 10 years in current department or agency	22	40	20	10	7	0	0	62	18	154
2017	11 to 20 years in current department or agency	24	32	24	14	5	2	0	57	19	59
2017	More than 20 years in current department or agency	35	29	24	6	0	6	0	69	6	17
2014	Less than 3 years in current department or agency	48	41	8	2	2	0	0	88	4	112
2014	3 to 10 years in current department or agency	43	32	11	10	2	1	1	76	12	154
2014	11 to 20 years in current department or agency	38	48	4	2	8	0	0	87	10	52
2014	More than 20 years in current department or agency	39	44	17	0	0	0	0	83	0	18

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	58	25	8	8	2	0	0	83	9	53
2017	3 to 10 years in current department or agency	18	45	21	9	6	0	0	63	16	154
2017	11 to 20 years in current department or agency	27	25	17	22	7	2	0	53	29	59
2017	More than 20 years in current department or agency	35	41	12	6	0	6	0	81	6	17
2014	Less than 3 years in current department or agency	44	43	9	3	2	0	0	87	5	112
2014	3 to 10 years in current department or agency	41	36	10	10	3	0	1	77	13	154
2014	11 to 20 years in current department or agency	38	50	4	4	4	0	0	88	8	52
2014	More than 20 years in current department or agency	39	44	17	0	0	0	0	83	0	18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	15	9	14	5	5	2	70	20	54
2017	3 to 10 years in current department or agency	25	27	17	14	10	5	1	56	26	153
2017	11 to 20 years in current department or agency	36	22	17	14	7	3	2	61	21	59
2017	More than 20 years in current department or agency	41	35	6	12	0	0	6	81	13	17
2014	Less than 3 years in current department or agency	37	34	13	7	5	4	1	74	12	112
2014	3 to 10 years in current department or agency	43	25	10	7	8	5	1	73	16	154
2014	11 to 20 years in current department or agency	48	33	12	2	4	0	2	82	6	52
2014	More than 20 years in current department or agency	44	39	17	0	0	0	0	83	0	18

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	17	9	3	2	3	2	85	5	54
2017	3 to 10 years in current department or agency	37	34	12	7	6	3	0	73	14	154
2017	11 to 20 years in current department or agency	42	34	12	3	8	0	0	76	12	59
2017	More than 20 years in current department or agency	53	24	6	18	0	0	0	76	18	17
2014	Less than 3 years in current department or agency	48	24	15	7	1	3	2	75	8	112
2014	3 to 10 years in current department or agency	45	28	11	8	4	2	2	76	13	154
2014	11 to 20 years in current department or agency	46	35	12	6	2	0	0	81	8	52
2014	More than 20 years in current department or agency	61	21	6	6	6	0	0	83	11	18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	22	13	8	0	2	2	78	8	54
2017	3 to 10 years in current department or agency	36	38	8	13	5	1	0	74	18	154
2017	11 to 20 years in current department or agency	41	41	7	5	7	0	0	81	12	59
2017	More than 20 years in current department or agency	59	29	6	6	0	0	0	88	6	17
2014	Less than 3 years in current department or agency	43	30	8	14	2	2	1	76	16	112
2014	3 to 10 years in current department or agency	39	41	7	7	5	1	2	81	12	154
2014	11 to 20 years in current department or agency	37	52	2	8	2	0	0	88	10	52
2014	More than 20 years in current department or agency	49	40	0	11	0	0	0	89	11	18

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	20	8	0	5	0	2	87	5	54
2017	3 to 10 years in current department or agency	44	28	12	5	10	0	1	73	15	154
2017	11 to 20 years in current department or agency	47	25	8	8	10	0	0	73	19	59
2017	More than 20 years in current department or agency	53	29	18	0	0	0	0	82	0	17
2014	Less than 3 years in current department or agency	48	32	9	5	4	1	1	82	9	112
2014	3 to 10 years in current department or agency	47	29	9	7	5	0	2	78	13	154
2014	11 to 20 years in current department or agency	48	37	4	6	6	0	0	85	12	52
2014	More than 20 years in current department or agency	61	21	0	11	6	0	0	83	17	18

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	42	27	11	12	0	8	0	75	13	54
2017	3 to 10 years in current department or agency	9	29	19	23	14	6	0	41	39	154
2017	11 to 20 years in current department or agency	7	32	15	24	20	2	0	40	45	59
2017	More than 20 years in current department or agency	18	35	12	18	12	6	0	56	31	17
2014	Less than 3 years in current department or agency	37	43	5	5	2	7	0	87	8	111
2014	3 to 10 years in current department or agency	23	38	16	11	6	6	1	65	18	154
2014	11 to 20 years in current department or agency	13	44	19	15	6	2	0	59	22	52
2014	More than 20 years in current department or agency	17	50	4	23	0	6	0	71	24	18

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	38	9	12	3	0	0	75	15	54
2017	3 to 10 years in current department or agency	7	22	21	26	22	1	0	30	49	154
2017	11 to 20 years in current department or agency	8	27	10	29	24	2	0	36	53	59
2017	More than 20 years in current department or agency	18	41	18	12	12	0	0	59	24	17
2014	Less than 3 years in current department or agency	29	50	8	6	3	4	0	82	10	112
2014	3 to 10 years in current department or agency	18	44	14	12	9	2	1	64	22	154
2014	11 to 20 years in current department or agency	15	38	21	17	8	0	0	54	25	52
2014	More than 20 years in current department or agency	17	39	16	29	0	0	0	56	29	18

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	25	8	16	3	8	71	20	53
2017	3 to 10 years in current department or agency	6	21	21	27	21	4	28	50	154
2017	11 to 20 years in current department or agency	3	20	20	25	25	5	25	54	59
2017	More than 20 years in current department or agency	12	41	18	18	12	0	53	29	17
2014	Less than 3 years in current department or agency	25	37	14	13	3	8	67	17	111
2014	3 to 10 years in current department or agency	15	39	18	15	10	5	56	26	154
2014	11 to 20 years in current department or agency	8	42	21	15	8	6	53	24	52
2014	More than 20 years in current department or agency	17	39	16	29	0	0	56	29	18

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	32	9	11	5	5	74	16	54
2017	3 to 10 years in current department or agency	7	21	20	16	32	4	29	50	153
2017	11 to 20 years in current department or agency	7	14	14	32	27	7	22	64	59
2017	More than 20 years in current department or agency	24	35	6	18	12	6	63	31	17
2014	Less than 3 years in current department or agency	27	36	14	7	8	8	69	16	111
2014	3 to 10 years in current department or agency	15	36	17	17	10	5	54	29	154
2014	11 to 20 years in current department or agency	17	31	15	25	10	2	49	35	52
2014	More than 20 years in current department or agency	11	44	27	11	6	0	56	17	18

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	41	8	12	3	5	76	16	54
2017	3 to 10 years in current department or agency	2	25	20	27	22	5	28	51	153
2017	11 to 20 years in current department or agency	3	25	7	39	24	2	29	64	59
2017	More than 20 years in current department or agency	18	53	6	18	6	0	71	24	17
2014	Less than 3 years in current department or agency	23	38	18	14	4	3	63	19	112
2014	3 to 10 years in current department or agency	16	34	22	16	10	2	52	26	154
2014	11 to 20 years in current department or agency	12	29	25	23	10	2	41	33	52
2014	More than 20 years in current department or agency	11	33	16	40	0	0	44	40	18

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	39	6	6	3	0	85	9	54
2017	3 to 10 years in current department or agency	14	44	14	21	5	1	59	26	153
2017	11 to 20 years in current department or agency	25	29	12	14	20	0	54	34	59
2017	More than 20 years in current department or agency	29	41	12	12	6	0	71	18	17
2014	Less than 3 years in current department or agency	30	42	15	9	3	1	73	12	111
2014	3 to 10 years in current department or agency	26	44	10	12	8	0	70	20	154
2014	11 to 20 years in current department or agency	23	58	4	10	6	0	81	15	52
2014	More than 20 years in current department or agency	33	33	23	0	11	0	66	11	18

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	47	5	8	5	0	83	12	54
2017	3 to 10 years in current department or agency	19	45	12	20	4	0	64	24	153
2017	11 to 20 years in current department or agency	17	41	10	20	10	2	59	31	59
2017	More than 20 years in current department or agency	35	41	12	6	6	0	76	12	17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	9	12	14	3	32	0	57	25	54
2017	3 to 10 years in current department or agency	6	21	19	25	14	14	1	32	45	154
2017	11 to 20 years in current department or agency	3	25	14	32	17	7	2	31	54	59
2017	More than 20 years in current department or agency	12	29	12	24	6	18	0	50	36	17
2014	Less than 3 years in current department or agency	15	29	16	11	7	22	0	57	23	112
2014	3 to 10 years in current department or agency	13	21	16	24	14	9	2	39	43	153
2014	11 to 20 years in current department or agency	10	33	13	25	10	8	2	47	38	52
2014	More than 20 years in current department or agency	17	39	11	11	11	10	0	62	25	18

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	36	3	9	3	2	2	84	13	54
2017	3 to 10 years in current department or agency	31	34	13	12	10	1	0	65	22	154
2017	11 to 20 years in current department or agency	32	34	12	15	5	2	0	67	21	59
2017	More than 20 years in current department or agency	41	29	29	0	0	0	0	71	0	17
2014	Less than 3 years in current department or agency	36	30	16	10	3	3	1	69	14	112
2014	3 to 10 years in current department or agency	31	41	8	10	6	1	2	74	17	154
2014	11 to 20 years in current department or agency	33	46	10	8	4	0	0	79	12	52
2014	More than 20 years in current department or agency	39	39	6	11	6	0	0	77	17	18

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in current department or agency	14	43	10	19	14	0	0	57	33	21
2017	11 to 20 years in current department or agency	13	47	7	13	13	0	7	64	29	15
2014	Less than 3 years in current department or agency	50	35	9	0	0	0	7	91	0	12
2014	3 to 10 years in current department or agency	24	47	7	23	0	0	0	71	23	30
2014	11 to 20 years in current department or agency	36	45	0	9	0	9	0	90	10	11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	35	2	8	2	2	89	9	54
2017	3 to 10 years in current department or agency	29	30	16	18	7	1	60	25	152
2017	11 to 20 years in current department or agency	30	46	5	12	7	0	75	19	57
2017	More than 20 years in current department or agency	47	35	6	6	6	0	82	12	17
2014	Less than 3 years in current department or agency	43	40	8	3	4	3	85	7	112
2014	3 to 10 years in current department or agency	32	42	11	11	3	1	75	14	152
2014	11 to 20 years in current department or agency	33	46	10	6	6	0	79	12	52
2014	More than 20 years in current department or agency	54	34	11	0	0	0	89	0	18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	12	6	9	5	18	0	76	17	54
2017	3 to 10 years in current department or agency	25	31	16	14	7	8	0	60	23	153
2017	11 to 20 years in current department or agency	22	38	10	9	12	7	2	66	23	58
2017	More than 20 years in current department or agency	35	35	6	18	0	6	0	75	19	17
2014	Less than 3 years in current department or agency	41	29	11	6	4	10	0	77	11	112
2014	3 to 10 years in current department or agency	34	27	18	12	3	5	1	64	16	153
2014	11 to 20 years in current department or agency	40	35	15	4	4	2	0	76	8	52
2014	More than 20 years in current department or agency	46	39	6	0	6	4	0	88	6	18

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	44	32	13	6	5	0	76	11	54
2017	3 to 10 years in current department or agency	27	37	13	15	8	0	64	23	153
2017	11 to 20 years in current department or agency	28	45	5	14	9	0	72	22	58
2017	More than 20 years in current department or agency	41	29	18	12	0	0	71	12	17
2014	Less than 3 years in current department or agency	31	43	9	11	5	1	75	16	112
2014	3 to 10 years in current department or agency	32	41	10	12	4	1	73	16	154
2014	11 to 20 years in current department or agency	29	48	10	8	6	0	77	13	52
2014	More than 20 years in current department or agency	39	23	27	6	6	0	61	11	18

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	50	33	3	8	6	0	83	14	54
2017	3 to 10 years in current department or agency	43	34	6	13	3	1	77	16	154
2017	11 to 20 years in current department or agency	37	44	7	7	5	0	81	12	59
2017	More than 20 years in current department or agency	47	47	0	6	0	0	94	6	17
2014	Less than 3 years in current department or agency	48	38	4	7	4	0	85	11	112
2014	3 to 10 years in current department or agency	45	34	8	10	3	0	79	13	154
2014	11 to 20 years in current department or agency	40	48	6	4	2	0	88	6	52
2014	More than 20 years in current department or agency	54	40	0	0	6	0	94	6	18

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	28	0	2	8	0	91	9	54
2017	3 to 10 years in current department or agency	51	29	9	8	3	1	80	11	154
2017	11 to 20 years in current department or agency	41	44	3	5	7	0	85	12	59
2017	More than 20 years in current department or agency	71	24	0	6	0	0	94	6	17
2014	Less than 3 years in current department or agency	53	31	5	6	5	1	84	11	112
2014	3 to 10 years in current department or agency	46	34	7	8	5	0	80	14	154
2014	11 to 20 years in current department or agency	46	44	0	6	4	0	90	10	52
2014	More than 20 years in current department or agency	49	40	6	0	6	0	89	6	18

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	39	12	9	6	3	71	16	54
2017	3 to 10 years in current department or agency	16	38	18	17	11	1	54	28	154
2017	11 to 20 years in current department or agency	22	27	17	24	8	2	50	33	59
2017	More than 20 years in current department or agency	29	47	24	0	0	0	76	0	17
2014	Less than 3 years in current department or agency	39	37	9	7	5	4	78	12	112
2014	3 to 10 years in current department or agency	28	35	12	18	8	1	63	25	154
2014	11 to 20 years in current department or agency	27	37	13	12	10	2	65	22	52
2014	More than 20 years in current department or agency	21	50	17	6	6	0	71	11	18

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	28	33	6	12	14	6	0	66	28	54
2017	3 to 10 years in current department or agency	13	23	20	23	18	0	3	37	42	153
2017	11 to 20 years in current department or agency	14	31	19	17	19	0	2	45	36	59
2017	More than 20 years in current department or agency	24	18	0	24	18	0	18	50	50	17
2014	Less than 3 years in current department or agency	36	32	5	10	10	3	3	73	21	112
2014	3 to 10 years in current department or agency	24	29	8	15	19	1	3	56	35	154
2014	11 to 20 years in current department or agency	15	37	13	15	17	2	0	53	33	52
2014	More than 20 years in current department or agency	17	23	14	17	23	0	6	42	42	18

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	35	5	9	5	2	81	14	54
2017	3 to 10 years in current department or agency	19	52	9	15	5	0	71	20	154
2017	11 to 20 years in current department or agency	32	32	10	15	10	0	64	25	59
2017	More than 20 years in current department or agency	35	53	0	12	0	0	88	12	17
2014	Less than 3 years in current department or agency	29	44	12	11	4	1	74	14	112
2014	3 to 10 years in current department or agency	23	47	8	15	6	0	70	21	154
2014	11 to 20 years in current department or agency	27	52	12	6	4	0	79	10	52
2014	More than 20 years in current department or agency	49	34	6	0	11	0	83	11	18

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	48	33	11	8	0	0	82	8	54
2017	3 to 10 years in current department or agency	24	43	12	16	5	1	67	20	154
2017	11 to 20 years in current department or agency	36	37	7	14	7	0	73	20	59
2017	More than 20 years in current department or agency	41	35	6	18	0	0	76	18	17
2014	Less than 3 years in current department or agency	35	42	13	8	2	1	77	10	111
2014	3 to 10 years in current department or agency	33	37	10	12	7	1	71	20	154
2014	11 to 20 years in current department or agency	31	46	13	6	4	0	77	10	52
2014	More than 20 years in current department or agency	43	40	6	11	0	0	83	11	18

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	47	39	5	3	5	2	87	8	54
2017	3 to 10 years in current department or agency	20	45	12	14	8	1	65	22	154
2017	11 to 20 years in current department or agency	25	39	12	15	8	0	64	24	59
2017	More than 20 years in current department or agency	41	41	6	12	0	0	82	12	17
2014	Less than 3 years in current department or agency	38	43	10	7	1	1	82	8	112
2014	3 to 10 years in current department or agency	33	41	11	8	7	0	74	15	154
2014	11 to 20 years in current department or agency	35	46	13	2	4	0	81	6	52
2014	More than 20 years in current department or agency	50	39	0	0	11	0	89	11	18

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	41	38	8	6	3	3	83	10	54
2017	3 to 10 years in current department or agency	11	46	22	11	5	4	60	17	153
2017	11 to 20 years in current department or agency	19	41	19	15	5	2	60	21	59
2017	More than 20 years in current department or agency	41	35	12	12	0	0	76	12	17

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	26	2	0	3	95	3	54
2017	3 to 10 years in current department or agency	41	33	6	10	10	74	20	153
2017	11 to 20 years in current department or agency	42	34	5	14	5	76	19	59
2017	More than 20 years in current department or agency	41	35	6	12	6	76	18	17
2014	Less than 3 years in current department or agency	50	38	9	4	0	88	4	112
2014	3 to 10 years in current department or agency	40	35	8	11	6	75	17	154
2014	11 to 20 years in current department or agency	38	44	6	10	2	83	12	52
2014	More than 20 years in current department or agency	54	40	0	0	6	94	6	18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	18	3	6	5	3	2	85	11	54
2017	3 to 10 years in current department or agency	36	29	8	13	12	1	1	67	25	154
2017	11 to 20 years in current department or agency	36	22	9	19	9	0	5	62	29	58
2017	More than 20 years in current department or agency	47	18	6	12	6	0	12	73	20	17
2014	Less than 3 years in current department or agency	50	30	4	9	2	0	6	85	11	112
2014	3 to 10 years in current department or agency	50	27	5	8	7	1	2	79	16	154
2014	11 to 20 years in current department or agency	38	31	8	6	10	0	8	75	17	52
2014	More than 20 years in current department or agency	50	33	0	6	0	0	11	94	6	18

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	29	17	2	2	0	0	80	3	54
2017	3 to 10 years in current department or agency	20	38	22	12	6	1	1	59	18	154
2017	11 to 20 years in current department or agency	23	44	19	11	4	0	0	67	14	57
2017	More than 20 years in current department or agency	41	18	18	6	18	0	0	59	24	17
2014	Less than 3 years in current department or agency	21	45	24	9	2	0	0	65	11	112
2014	3 to 10 years in current department or agency	14	39	29	12	6	1	0	53	18	154
2014	11 to 20 years in current department or agency	15	40	25	10	10	0	0	56	19	52
2014	More than 20 years in current department or agency	16	39	29	11	6	0	0	54	17	18

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	17	5	2	0	6	3	93	2	54
2017	3 to 10 years in current department or agency	60	19	8	6	5	2	1	81	11	154
2017	11 to 20 years in current department or agency	69	15	2	10	3	0	0	85	14	59
2017	More than 20 years in current department or agency	71	24	0	0	0	0	6	100	0	17
2014	Less than 3 years in current department or agency	63	25	5	0	2	3	3	93	2	112
2014	3 to 10 years in current department or agency	57	25	4	8	5	1	2	83	13	154
2014	11 to 20 years in current department or agency	60	25	8	0	4	2	2	88	4	52
2014	More than 20 years in current department or agency	66	23	0	0	0	6	6	100	0	18

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in current department or agency	23	36	41	54
2017	3 to 10 years in current department or agency	26	38	36	153
2017	11 to 20 years in current department or agency	17	44	39	59
2017	More than 20 years in current department or agency	41	47	12	17
2014	Less than 3 years in current department or agency	22	48	31	112
2014	3 to 10 years in current department or agency	18	42	40	154
2014	11 to 20 years in current department or agency	17	54	29	52
2014	More than 20 years in current department or agency	23	33	44	18

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Less than 3 years in current department or agency	7	14	27	14	32	7	11
2017	3 to 10 years in current department or agency	13	15	25	35	3	10	40
2017	11 to 20 years in current department or agency	40	10	20	30	0	0	10
2014	Less than 3 years in current department or agency	4	29	21	17	9999	28	24
2014	3 to 10 years in current department or agency	11	22	14	39	9999	14	28

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	54	34	3	5	3	2	89	8	54
2017	3 to 10 years in current department or agency	27	45	14	9	4	1	72	13	153
2017	11 to 20 years in current department or agency	32	34	10	14	8	2	67	22	59
2017	More than 20 years in current department or agency	53	41	0	0	6	0	94	6	17
2014	Less than 3 years in current department or agency	55	32	5	5	2	1	88	6	112
2014	3 to 10 years in current department or agency	46	35	8	5	4	1	82	9	154
2014	11 to 20 years in current department or agency	37	52	8	2	2	0	88	4	52
2014	More than 20 years in current department or agency	67	16	6	11	0	0	83	11	18

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	27	15	12	6	0	66	18	54
2017	3 to 10 years in current department or agency	7	36	19	23	13	1	44	37	154
2017	11 to 20 years in current department or agency	12	34	14	31	8	2	47	40	59
2017	More than 20 years in current department or agency	47	29	18	0	6	0	76	6	17
2014	Less than 3 years in current department or agency	35	45	10	9	1	0	80	10	112
2014	3 to 10 years in current department or agency	27	45	14	8	5	1	73	14	154
2014	11 to 20 years in current department or agency	19	52	17	4	6	2	73	10	52
2014	More than 20 years in current department or agency	29	54	11	6	0	0	83	6	18

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	5	17	30	25	20	3	0	47	22	54
2017	3 to 10 years in current department or agency	25	31	27	14	3	0	0	17	56	154
2017	11 to 20 years in current department or agency	19	34	34	8	3	0	2	12	53	59
2017	More than 20 years in current department or agency	18	24	41	6	6	0	6	13	44	17
2014	Less than 3 years in current department or agency	4	13	41	26	12	3	2	40	17	112
2014	3 to 10 years in current department or agency	7	18	37	23	13	1	1	37	26	153
2014	11 to 20 years in current department or agency	10	19	42	21	8	0	0	29	29	52
2014	More than 20 years in current department or agency	0	29	34	21	16	0	0	37	29	18

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	6	15	23	20	32	3	0	54	22	54
2017	3 to 10 years in current department or agency	27	29	25	13	5	1	1	18	57	153
2017	11 to 20 years in current department or agency	22	36	20	14	7	0	2	21	59	59
2017	More than 20 years in current department or agency	18	12	35	24	6	0	6	31	31	17
2014	Less than 3 years in current department or agency	3	12	23	37	20	3	3	60	15	112
2014	3 to 10 years in current department or agency	7	14	24	33	20	1	1	54	21	153
2014	11 to 20 years in current department or agency	4	17	35	35	10	0	0	44	21	52
2014	More than 20 years in current department or agency	6	0	33	23	33	0	6	59	6	18

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	18	12	39	18	11	2	0	29	31	54
2017	3 to 10 years in current department or agency	31	30	23	11	3	1	2	14	63	152
2017	11 to 20 years in current department or agency	27	27	32	7	5	2	0	12	55	59
2017	More than 20 years in current department or agency	18	35	18	12	6	6	6	20	60	17
2014	Less than 3 years in current department or agency	12	23	32	24	5	1	3	31	36	112
2014	3 to 10 years in current department or agency	19	23	38	12	6	1	1	19	42	153
2014	11 to 20 years in current department or agency	21	23	35	13	6	0	2	20	45	52
2014	More than 20 years in current department or agency	6	17	50	17	10	0	0	27	23	18

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	2	9	31	22	35	2	0	58	11	54
2017	3 to 10 years in current department or agency	14	23	42	14	5	1	1	19	38	153
2017	11 to 20 years in current department or agency	7	20	34	29	8	2	0	38	28	59
2017	More than 20 years in current department or agency	0	41	29	24	0	0	6	25	44	17
2014	Less than 3 years in current department or agency	0	12	37	32	16	2	1	49	13	111
2014	3 to 10 years in current department or agency	7	16	32	36	8	1	1	44	23	152
2014	11 to 20 years in current department or agency	6	12	57	20	6	0	0	25	18	51
2014	More than 20 years in current department or agency	0	11	40	37	11	0	0	49	11	18

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	9	5	31	17	31	6	2	52	15	54
2017	3 to 10 years in current department or agency	31	29	22	11	5	1	1	16	62	153
2017	11 to 20 years in current department or agency	19	25	31	19	7	0	0	25	44	59
2017	More than 20 years in current department or agency	12	35	24	18	6	0	6	25	50	17
2014	Less than 3 years in current department or agency	4	23	31	24	13	4	2	39	28	112
2014	3 to 10 years in current department or agency	16	24	27	22	7	2	1	30	41	153
2014	11 to 20 years in current department or agency	10	29	38	17	6	0	0	23	38	52
2014	More than 20 years in current department or agency	11	23	46	10	10	0	0	20	34	18

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	11	22	18	41	3	2	63	15	54
2017	3 to 10 years in current department or agency	10	18	31	27	11	1	1	39	29	153
2017	11 to 20 years in current department or agency	15	12	36	24	10	2	2	35	28	59
2017	More than 20 years in current department or agency	0	6	29	47	12	0	6	63	6	17
2014	Less than 3 years in current department or agency	5	19	24	29	11	9	3	45	27	112
2014	3 to 10 years in current department or agency	11	16	38	24	7	1	2	32	28	153
2014	11 to 20 years in current department or agency	15	19	37	21	8	0	0	29	35	52
2014	More than 20 years in current department or agency	0	11	50	23	4	0	11	31	13	18

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	3	17	37	16	25	2	0	42	20	54
2017	3 to 10 years in current department or agency	21	29	33	12	5	0	0	17	50	153
2017	11 to 20 years in current department or agency	24	27	34	8	5	2	0	14	52	59
2017	More than 20 years in current department or agency	6	24	47	12	6	0	6	19	31	17
2014	Less than 3 years in current department or agency	15	24	30	19	7	3	2	27	41	112
2014	3 to 10 years in current department or agency	15	27	35	16	5	1	0	21	43	153
2014	11 to 20 years in current department or agency	19	23	40	12	2	0	4	14	44	52
2014	More than 20 years in current department or agency	6	23	44	17	10	0	0	27	29	18

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	20	8	5	8	9	0	78	13	54
2017	3 to 10 years in current department or agency	31	39	10	14	5	0	0	70	19	154
2017	11 to 20 years in current department or agency	33	36	7	14	10	0	0	69	24	58
2017	More than 20 years in current department or agency	53	35	6	6	0	0	0	88	6	17
2014	Less than 3 years in current department or agency	43	39	5	10	1	2	1	83	11	112
2014	3 to 10 years in current department or agency	38	32	8	16	4	2	0	72	20	154
2014	11 to 20 years in current department or agency	33	48	8	6	6	0	0	81	12	52
2014	More than 20 years in current department or agency	47	23	18	6	6	0	0	70	12	17

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	26	6	3	2	89	5	54
2017	3 to 10 years in current department or agency	38	40	8	10	5	77	15	154
2017	11 to 20 years in current department or agency	24	55	7	9	5	79	14	58
2017	More than 20 years in current department or agency	59	29	0	12	0	88	12	17
2014	Less than 3 years in current department or agency	53	39	4	3	1	92	4	112
2014	3 to 10 years in current department or agency	46	37	8	5	3	83	9	153
2014	11 to 20 years in current department or agency	44	44	6	4	2	88	6	52
2014	More than 20 years in current department or agency	43	46	6	6	0	89	6	18

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	38	6	0	2	3	0	92	2	54
2017	3 to 10 years in current department or agency	35	40	15	5	4	2	0	76	9	154
2017	11 to 20 years in current department or agency	31	41	15	7	3	3	0	74	11	59
2017	More than 20 years in current department or agency	47	33	7	7	0	0	7	86	7	15
2014	Less than 3 years in current department or agency	54	36	5	2	1	2	0	92	3	111
2014	3 to 10 years in current department or agency	40	35	14	5	1	5	1	79	6	154
2014	11 to 20 years in current department or agency	42	37	10	4	4	4	0	82	8	52
2014	More than 20 years in current department or agency	57	26	6	6	0	6	0	88	6	18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	36	8	0	2	2	91	2	54
2017	3 to 10 years in current department or agency	31	44	12	7	5	1	76	13	153
2017	11 to 20 years in current department or agency	25	44	14	10	5	2	71	16	59
2017	More than 20 years in current department or agency	41	35	12	12	0	0	76	12	17
2014	Less than 3 years in current department or agency	51	38	4	4	2	1	90	6	112
2014	3 to 10 years in current department or agency	41	38	10	7	2	1	81	9	154
2014	11 to 20 years in current department or agency	37	38	8	13	4	0	75	17	52
2014	More than 20 years in current department or agency	40	32	23	6	0	0	71	6	18

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	71	22	5	3	0	0	0	92	3	54
2017	3 to 10 years in current department or agency	34	41	13	9	3	0	0	75	12	153
2017	11 to 20 years in current department or agency	39	34	12	8	5	2	0	74	14	59
2017	More than 20 years in current department or agency	53	18	18	12	0	0	0	71	12	17
2014	Less than 3 years in current department or agency	62	32	4	0	2	0	0	94	2	112
2014	3 to 10 years in current department or agency	45	40	5	6	3	0	1	86	9	154
2014	11 to 20 years in current department or agency	40	44	4	6	6	0	0	85	12	52
2014	More than 20 years in current department or agency	54	17	17	6	6	0	0	71	11	18

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	22	17	5	6	12	2	67	13	53
2017	3 to 10 years in current department or agency	17	36	18	18	6	3	1	56	26	154
2017	11 to 20 years in current department or agency	16	36	14	22	9	2	2	54	32	58
2017	More than 20 years in current department or agency	29	47	6	12	0	0	6	81	13	17
2014	Less than 3 years in current department or agency	33	34	13	6	3	8	4	75	10	112
2014	3 to 10 years in current department or agency	26	32	13	15	7	4	3	62	24	154
2014	11 to 20 years in current department or agency	17	52	8	12	8	2	2	72	20	52
2014	More than 20 years in current department or agency	47	23	18	0	6	6	0	74	6	17

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	59	35	6	0	0	0	94	0	54
2017	3 to 10 years in current department or agency	55	32	10	3	1	0	87	3	152
2017	11 to 20 years in current department or agency	54	29	10	2	2	3	86	4	59
2017	More than 20 years in current department or agency	65	35	0	0	0	0	100	0	17
2014	Less than 3 years in current department or agency	62	35	1	3	0	0	96	3	112
2014	3 to 10 years in current department or agency	51	37	7	3	1	1	88	5	153
2014	11 to 20 years in current department or agency	48	42	2	6	2	0	90	8	52
2014	More than 20 years in current department or agency	77	23	0	0	0	0	100	0	18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	32	43	9	8	2	7	0	80	10	54
2017	3 to 10 years in current department or agency	31	32	19	8	6	5	0	66	14	154
2017	11 to 20 years in current department or agency	22	46	12	12	7	2	0	69	19	59
2017	More than 20 years in current department or agency	47	41	0	12	0	0	0	88	12	17
2014	Less than 3 years in current department or agency	47	33	13	3	2	3	0	82	5	112
2014	3 to 10 years in current department or agency	32	34	11	13	3	5	1	71	17	153
2014	11 to 20 years in current department or agency	27	46	12	10	6	0	0	73	15	52
2014	More than 20 years in current department or agency	29	44	10	11	6	0	0	73	17	18

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	34	41	9	6	3	6	80	10	54
2017	3 to 10 years in current department or agency	18	42	21	11	4	5	62	16	154
2017	11 to 20 years in current department or agency	19	36	15	15	12	3	56	28	59
2017	More than 20 years in current department or agency	18	59	6	12	6	0	76	18	17
2014	Less than 3 years in current department or agency	30	36	15	8	5	6	70	14	112
2014	3 to 10 years in current department or agency	22	28	22	18	5	6	53	24	152
2014	11 to 20 years in current department or agency	21	38	19	6	8	8	65	15	52
2014	More than 20 years in current department or agency	11	44	27	17	0	0	56	17	18

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	31	30	8	8	8	11	5	73	18	54
2017	3 to 10 years in current department or agency	11	18	19	23	18	10	1	33	46	154
2017	11 to 20 years in current department or agency	10	14	8	27	25	14	2	28	62	59
2017	More than 20 years in current department or agency	18	24	29	18	12	0	0	41	29	17
2014	Less than 3 years in current department or agency	22	23	11	12	10	20	3	57	29	112
2014	3 to 10 years in current department or agency	17	18	17	17	15	15	2	41	38	152
2014	11 to 20 years in current department or agency	8	21	19	13	15	17	6	38	38	52
2014	More than 20 years in current department or agency	11	27	11	27	17	6	0	41	47	18

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	77	17	0	3	3	94	6	54
2017	3 to 10 years in current department or agency	36	49	3	8	3	85	12	154
2017	11 to 20 years in current department or agency	32	53	3	5	7	85	12	59
2017	More than 20 years in current department or agency	41	41	6	12	0	82	12	17
2014	Less than 3 years in current department or agency	43	45	3	6	3	88	9	112
2014	3 to 10 years in current department or agency	40	41	5	7	6	81	14	154
2014	11 to 20 years in current department or agency	25	58	6	6	6	83	12	52
2014	More than 20 years in current department or agency	33	56	0	11	0	89	11	18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	20	5	9	0	0	86	9	54
2017	3 to 10 years in current department or agency	40	29	6	20	4	1	70	24	154
2017	11 to 20 years in current department or agency	37	36	3	14	10	0	73	24	59
2017	More than 20 years in current department or agency	71	6	18	6	0	0	76	6	17
2014	Less than 3 years in current department or agency	45	28	5	13	9	0	73	22	111
2014	3 to 10 years in current department or agency	34	25	6	18	16	0	59	35	154
2014	11 to 20 years in current department or agency	35	37	4	21	4	0	71	25	52
2014	More than 20 years in current department or agency	27	17	11	27	17	0	44	44	18

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	23	3	5	0	0	92	5	54
2017	3 to 10 years in current department or agency	49	34	7	7	4	0	83	11	152
2017	11 to 20 years in current department or agency	53	34	3	5	5	0	86	10	59
2017	More than 20 years in current department or agency	82	18	0	0	0	0	100	0	17
2014	Less than 3 years in current department or agency	62	27	4	4	2	2	90	6	111
2014	3 to 10 years in current department or agency	54	34	5	3	3	1	88	7	154
2014	11 to 20 years in current department or agency	48	48	2	0	2	0	96	2	52
2014	More than 20 years in current department or agency	60	29	6	6	0	0	89	6	18

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	87	3	2	5	2	2	0	92	6	53
2017	3 to 10 years in current department or agency	68	16	4	5	3	1	3	88	8	154
2017	11 to 20 years in current department or agency	61	17	5	2	2	0	14	90	4	59
2017	More than 20 years in current department or agency	65	18	6	6	0	0	6	88	6	17
2014	Less than 3 years in current department or agency	77	14	1	5	0	2	2	94	5	112
2014	3 to 10 years in current department or agency	68	16	7	4	3	1	1	85	7	154
2014	11 to 20 years in current department or agency	65	23	4	2	0	2	4	94	2	52
2014	More than 20 years in current department or agency	77	17	0	6	0	0	0	94	6	18

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	75	12	2	2	8	0	2	89	9	54
2017	3 to 10 years in current department or agency	66	14	4	5	8	1	3	83	13	154
2017	11 to 20 years in current department or agency	61	14	5	2	5	0	14	86	8	59
2017	More than 20 years in current department or agency	82	6	0	6	0	0	6	94	6	17
2014	Less than 3 years in current department or agency	78	12	5	2	1	1	1	92	3	112
2014	3 to 10 years in current department or agency	69	13	5	3	7	0	3	85	11	153
2014	11 to 20 years in current department or agency	67	23	4	0	0	0	6	96	0	52
2014	More than 20 years in current department or agency	94	6	0	0	0	0	0	100	0	18

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	6	5	6	8	0	6	80	15	54
2017	3 to 10 years in current department or agency	64	11	8	5	8	0	5	79	13	154
2017	11 to 20 years in current department or agency	59	7	7	7	5	2	14	78	14	58
2017	More than 20 years in current department or agency	82	0	0	6	0	0	12	93	7	17
2014	Less than 3 years in current department or agency	71	15	4	3	2	0	5	91	5	112
2014	3 to 10 years in current department or agency	67	7	9	5	6	1	5	79	12	154
2014	11 to 20 years in current department or agency	67	15	8	0	0	0	10	91	0	52
2014	More than 20 years in current department or agency	88	0	6	0	6	0	0	88	6	17

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	76	2	5	0	10	0	8	84	10	52
2017	3 to 10 years in current department or agency	71	11	3	2	8	0	5	86	10	154
2017	11 to 20 years in current department or agency	61	5	5	7	5	2	15	80	14	59
2017	More than 20 years in current department or agency	82	0	0	6	0	0	12	93	7	17
2014	Less than 3 years in current department or agency	79	8	4	2	3	0	4	91	5	112
2014	3 to 10 years in current department or agency	68	10	6	3	6	0	7	84	10	154
2014	11 to 20 years in current department or agency	69	16	6	0	0	0	10	93	0	51
2014	More than 20 years in current department or agency	89	0	6	0	6	0	0	89	6	18

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	11	3	6	6	3	8	83	14	54
2017	3 to 10 years in current department or agency	58	12	10	7	8	1	5	74	16	153
2017	11 to 20 years in current department or agency	49	15	10	5	3	2	15	78	10	59
2017	More than 20 years in current department or agency	59	18	6	6	0	0	12	87	7	17
2014	Less than 3 years in current department or agency	61	17	7	5	1	2	8	86	6	112
2014	3 to 10 years in current department or agency	56	11	10	7	5	3	8	75	13	154
2014	11 to 20 years in current department or agency	52	15	12	2	0	2	17	83	2	52
2014	More than 20 years in current department or agency	73	6	10	6	6	0	0	79	11	18

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	51	23	2	9	5	5	6	83	16	54
2017	3 to 10 years in current department or agency	56	18	7	6	6	2	5	80	13	154
2017	11 to 20 years in current department or agency	56	12	12	3	3	3	10	78	8	59
2017	More than 20 years in current department or agency	47	29	0	6	0	6	12	93	7	17
2014	Less than 3 years in current department or agency	64	17	7	3	0	5	3	88	4	112
2014	3 to 10 years in current department or agency	52	14	13	6	5	3	7	74	12	154
2014	11 to 20 years in current department or agency	54	19	12	0	0	4	12	86	0	52
2014	More than 20 years in current department or agency	63	16	6	0	11	4	0	82	12	18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	9	91	54
2017	3 to 10 years in current department or agency	20	80	153
2017	11 to 20 years in current department or agency	10	90	59
2014	Less than 3 years in current department or agency	10	90	112
2014	3 to 10 years in current department or agency	16	84	154
2014	11 to 20 years in current department or agency	21	79	52

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	45	31
2014	3 to 10 years in current department or agency	52	25
2014	11 to 20 years in current department or agency	55	11

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	68	31
2014	Less than 3 years in current department or agency	72	11
2014	3 to 10 years in current department or agency	64	25
2014	11 to 20 years in current department or agency	91	11

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	31
2014	Less than 3 years in current department or agency	11
2014	11 to 20 years in current department or agency	11

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	31
2014	Less than 3 years in current department or agency	11
2014	3 to 10 years in current department or agency	25
2014	11 to 20 years in current department or agency	11

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	31
2014	3 to 10 years in current department or agency	25
2014	11 to 20 years in current department or agency	11

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	0	11
2014	11 to 20 years in current department or agency	0	11

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	52	31
2014	3 to 10 years in current department or agency	48	25
2014	11 to 20 years in current department or agency	45	11

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	42	31
2014	3 to 10 years in current department or agency	44	25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	42	31
2014	Less than 3 years in current department or agency	46	11
2014	3 to 10 years in current department or agency	48	25
2014	11 to 20 years in current department or agency	45	11

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	48	31
2014	Less than 3 years in current department or agency	63	11
2014	3 to 10 years in current department or agency	40	25
2014	11 to 20 years in current department or agency	55	11

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	29	31
2014	3 to 10 years in current department or agency	36	25
2014	11 to 20 years in current department or agency	45	11

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	65	31
2014	Less than 3 years in current department or agency	56	11
2014	3 to 10 years in current department or agency	52	25
2014	11 to 20 years in current department or agency	55	11

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	35	31
2014	3 to 10 years in current department or agency	32	25

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	31
2014	Less than 3 years in current department or agency	11
2014	3 to 10 years in current department or agency	25
2014	11 to 20 years in current department or agency	11

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	16	31
2014	3 to 10 years in current department or agency	0	25

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	0	11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	45	31
2014	Less than 3 years in current department or agency	63	11
2014	3 to 10 years in current department or agency	60	25
2014	11 to 20 years in current department or agency	73	11

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	23	31
2014	3 to 10 years in current department or agency	28	25

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	42	31
2014	Less than 3 years in current department or agency	44	11
2014	3 to 10 years in current department or agency	72	25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	23	31
2014	3 to 10 years in current department or agency	28	25

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	16	31

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	3 to 10 years in current department or agency	31
2014	Less than 3 years in current department or agency	11
2014	3 to 10 years in current department or agency	25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	35	31
2014	3 to 10 years in current department or agency	24	25

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	23	31

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	0	11

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	25

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in current department or agency	0	25
2014	11 to 20 years in current department or agency	0	10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	0	11

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	23	31
2014	3 to 10 years in current department or agency	48	25

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	0	11
2014	3 to 10 years in current department or agency	24	25

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	45	31
2014	3 to 10 years in current department or agency	48	25
2014	11 to 20 years in current department or agency	70	10

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Less than 3 years in current department or agency	0	11
2014	11 to 20 years in current department or agency	0	10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	42	31
2014	Less than 3 years in current department or agency	56	11
2014	3 to 10 years in current department or agency	76	25
2014	11 to 20 years in current department or agency	60	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	16	31

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	100	0	31

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	38	9	11	8	2	29	3	70	14	54
2017	3 to 10 years in current department or agency	11	12	27	9	10	25	7	33	28	154
2017	11 to 20 years in current department or agency	10	20	17	8	14	27	3	44	32	59
2017	More than 20 years in current department or agency	24	35	12	12	6	6	6	67	20	17
2014	Less than 3 years in current department or agency	19	13	14	1	3	42	9	64	7	112
2014	3 to 10 years in current department or agency	12	14	21	10	7	28	8	41	26	154
2014	11 to 20 years in current department or agency	17	21	12	10	10	31	0	56	28	52
2014	More than 20 years in current department or agency	11	39	6	6	17	16	6	64	29	18

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	26	3	3	3	8	0	90	7	54
2017	3 to 10 years in current department or agency	25	32	21	10	6	5	1	60	17	154
2017	11 to 20 years in current department or agency	20	32	15	14	8	10	0	58	25	59
2017	More than 20 years in current department or agency	24	41	29	0	6	0	0	65	6	17
2014	Less than 3 years in current department or agency	43	29	9	4	1	14	0	84	5	112
2014	3 to 10 years in current department or agency	28	31	17	12	4	7	1	64	18	154
2014	11 to 20 years in current department or agency	25	42	15	2	8	8	0	73	10	52
2014	More than 20 years in current department or agency	40	27	16	6	11	0	0	67	17	18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	11	89	154
2017	11 to 20 years in current department or agency	12	88	59
2014	3 to 10 years in current department or agency	5	95	154

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	47	17

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	82	17

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	35	17

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	41	17

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	29	17

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	76	17

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	47	17

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	71	17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in current department or agency	0	17

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	100	0	17

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	9	11	2	0	34	5	80	3	54
2017	3 to 10 years in current department or agency	13	11	27	4	3	36	7	42	11	154
2017	11 to 20 years in current department or agency	7	20	19	7	8	36	3	44	25	59
2017	More than 20 years in current department or agency	35	24	18	0	6	12	6	71	7	17
2014	Less than 3 years in current department or agency	24	16	12	1	0	40	6	75	2	111
2014	3 to 10 years in current department or agency	17	12	21	3	1	40	6	54	7	154
2014	11 to 20 years in current department or agency	13	17	17	2	6	40	4	55	14	52
2014	More than 20 years in current department or agency	23	4	17	0	11	34	10	49	20	18

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	53	33	6	0	2	6	0	92	2	54
2017	3 to 10 years in current department or agency	28	30	23	4	3	10	2	66	7	154
2017	11 to 20 years in current department or agency	24	34	15	7	5	15	0	68	14	59
2017	More than 20 years in current department or agency	41	41	12	0	0	0	6	88	0	17
2014	Less than 3 years in current department or agency	41	39	4	1	0	15	1	95	1	111
2014	3 to 10 years in current department or agency	32	26	21	3	1	18	0	70	4	154
2014	11 to 20 years in current department or agency	29	38	17	2	4	10	0	74	6	52
2014	More than 20 years in current department or agency	57	4	21	0	6	11	0	69	6	18

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in current department or agency	9	91	54
2017	3 to 10 years in current department or agency	27	73	154
2017	11 to 20 years in current department or agency	15	85	59
2014	Less than 3 years in current department or agency	13	88	112
2014	3 to 10 years in current department or agency	13	87	154
2014	11 to 20 years in current department or agency	20	80	51

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in current department or agency	80	20	41
2014	Less than 3 years in current department or agency	93	7	14
2014	3 to 10 years in current department or agency	85	15	20
2014	11 to 20 years in current department or agency	90	10	10

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in current department or agency	61	30	6	3	0	91	3	33
2014	Less than 3 years in current department or agency	47	30	8	8	8	77	16	13
2014	3 to 10 years in current department or agency	53	35	6	6	0	88	6	17

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	42	6	0	0	0	13	93	0	54
2017	3 to 10 years in current department or agency	38	48	5	3	1	0	5	90	5	153
2017	11 to 20 years in current department or agency	49	41	3	2	2	0	3	93	4	59
2017	More than 20 years in current department or agency	53	35	0	0	0	0	12	100	0	17
2014	Less than 3 years in current department or agency	27	52	6	4	0	2	10	89	4	112
2014	3 to 10 years in current department or agency	35	50	5	2	2	1	5	91	4	154
2014	11 to 20 years in current department or agency	35	48	4	0	2	2	10	93	2	52
2014	More than 20 years in current department or agency	39	56	6	0	0	0	0	94	0	18

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	35	9	2	0	12	12	86	2	54
2017	3 to 10 years in current department or agency	12	28	24	10	3	18	5	52	17	154
2017	11 to 20 years in current department or agency	8	29	14	12	8	24	5	52	29	59
2017	More than 20 years in current department or agency	18	41	18	0	0	18	6	77	0	17
2014	Less than 3 years in current department or agency	15	25	12	5	1	31	11	69	11	112
2014	3 to 10 years in current department or agency	16	25	22	5	4	19	8	57	13	154
2014	11 to 20 years in current department or agency	12	35	13	8	6	17	10	63	18	52
2014	More than 20 years in current department or agency	23	43	11	11	0	11	0	74	13	18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	57	14	9	3	2	8	8	84	5	54
2017	3 to 10 years in current department or agency	42	26	15	3	2	8	4	78	5	154
2017	11 to 20 years in current department or agency	37	36	5	7	3	8	3	83	12	59
2017	More than 20 years in current department or agency	41	24	6	6	6	0	18	79	14	17
2014	Less than 3 years in current department or agency	45	28	7	0	0	9	11	91	0	112
2014	3 to 10 years in current department or agency	44	31	9	3	0	8	5	86	3	154
2014	11 to 20 years in current department or agency	35	35	12	4	2	8	6	80	7	52
2014	More than 20 years in current department or agency	73	10	6	0	0	6	6	94	0	18

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	52	23	8	2	0	11	5	89	2	53
2017	3 to 10 years in current department or agency	28	29	18	5	5	10	4	67	11	153
2017	11 to 20 years in current department or agency	20	34	17	5	7	15	2	65	14	59
2017	More than 20 years in current department or agency	35	35	6	0	6	0	18	86	7	17
2014	Less than 3 years in current department or agency	40	30	6	1	1	13	10	89	2	112
2014	3 to 10 years in current department or agency	35	29	11	7	1	12	5	78	9	154
2014	11 to 20 years in current department or agency	27	38	10	6	2	12	6	79	9	52
2014	More than 20 years in current department or agency	44	33	11	0	0	6	6	87	0	18

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	65	26	3	3	2	0	2	92	5	54
2017	3 to 10 years in current department or agency	46	31	8	6	8	1	0	78	14	153
2017	11 to 20 years in current department or agency	54	20	8	7	10	0	0	75	17	59
2017	More than 20 years in current department or agency	71	12	12	6	0	0	0	82	6	17

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	74	14	5	0	5	2	2	90	5	54
2017	3 to 10 years in current department or agency	47	28	10	5	7	2	0	77	13	154
2017	11 to 20 years in current department or agency	51	20	8	8	8	3	0	74	18	59
2017	More than 20 years in current department or agency	65	18	12	6	0	0	0	82	6	17

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	43	42	14	0	0	2	86	0	53
2017	3 to 10 years in current department or agency	16	49	17	10	5	3	67	15	154
2017	11 to 20 years in current department or agency	25	46	10	7	7	5	75	14	59
2017	More than 20 years in current department or agency	12	65	24	0	0	0	76	0	17

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	33	14	9	3	2	73	13	54
2017	3 to 10 years in current department or agency	8	34	27	18	11	2	43	29	153
2017	11 to 20 years in current department or agency	7	27	19	31	14	3	35	46	59
2017	More than 20 years in current department or agency	18	29	18	29	6	0	47	35	17

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	23	9	17	9	2	0	64	27	54
2017	3 to 10 years in current department or agency	28	28	22	11	11	1	0	56	23	152
2017	11 to 20 years in current department or agency	47	20	22	3	7	0	0	68	10	59
2017	More than 20 years in current department or agency	47	29	12	0	6	0	6	81	6	17

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	21	44	22	9	3	2	0	66	13	54
2017	3 to 10 years in current department or agency	5	27	30	18	20	0	0	32	38	154
2017	11 to 20 years in current department or agency	7	39	25	17	12	0	0	46	29	59
2017	More than 20 years in current department or agency	18	29	12	18	18	0	6	50	38	17

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	45	28	18	3	3	2	2	75	6	54
2017	3 to 10 years in current department or agency	10	35	26	15	14	0	0	44	29	153
2017	11 to 20 years in current department or agency	10	42	29	8	8	2	0	53	17	59
2017	More than 20 years in current department or agency	24	29	6	18	18	0	6	56	38	17

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	35	22	26	6	9	2	0	58	16	54
2017	3 to 10 years in current department or agency	7	22	24	23	25	0	0	28	48	153
2017	11 to 20 years in current department or agency	12	25	22	24	15	2	0	38	40	59
2017	More than 20 years in current department or agency	18	18	29	6	24	0	6	38	31	17

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	55	25	12	0	2	3	3	85	2	54
2017	3 to 10 years in current department or agency	25	33	22	9	9	0	1	59	19	152
2017	11 to 20 years in current department or agency	34	39	12	8	3	3	0	75	12	59
2017	More than 20 years in current department or agency	29	35	12	6	12	0	6	69	19	17

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	37	33	18	5	6	0	0	71	11	54
2017	3 to 10 years in current department or agency	19	29	23	20	9	1	0	48	29	153
2017	11 to 20 years in current department or agency	20	41	17	10	12	0	0	61	22	59
2017	More than 20 years in current department or agency	24	24	18	18	12	0	6	50	31	17

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	30	33	28	6	2	2	0	64	8	54
2017	3 to 10 years in current department or agency	11	36	24	20	9	0	0	47	29	154
2017	11 to 20 years in current department or agency	20	25	19	22	14	0	0	46	36	59
2017	More than 20 years in current department or agency	29	29	18	18	0	0	6	63	19	17

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	40	20	26	9	3	2	0	61	13	54
2017	3 to 10 years in current department or agency	6	24	23	25	21	1	0	31	46	154
2017	11 to 20 years in current department or agency	2	31	20	27	19	2	0	33	47	59
2017	More than 20 years in current department or agency	6	35	35	6	12	0	6	44	19	17

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	24	31	26	8	8	3	0	57	16	54
2017	3 to 10 years in current department or agency	10	25	22	23	19	1	0	36	42	153
2017	11 to 20 years in current department or agency	8	32	12	25	22	0	0	41	47	59
2017	More than 20 years in current department or agency	18	35	12	12	18	0	6	56	31	17

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	23	30	8	0	3	0	61	8	54
2017	3 to 10 years in current department or agency	24	25	25	15	9	0	1	50	24	153
2017	11 to 20 years in current department or agency	17	44	15	15	5	2	2	63	21	59
2017	More than 20 years in current department or agency	24	53	0	6	12	0	6	81	19	17

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	18	9	2	2	0	88	3	54
2017	3 to 10 years in current department or agency	48	27	12	7	5	2	77	11	152
2017	11 to 20 years in current department or agency	59	22	14	0	5	0	81	5	59
2017	More than 20 years in current department or agency	82	6	6	6	0	0	88	6	17

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	76	13	2	2	5	2	2	92	6	54
2017	3 to 10 years in current department or agency	68	14	8	5	4	1	1	83	9	153
2017	11 to 20 years in current department or agency	73	15	3	2	7	0	0	88	8	59
2017	More than 20 years in current department or agency	88	6	6	0	0	0	0	94	0	17

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	68	20	5	5	3	0	88	8	54
2017	3 to 10 years in current department or agency	46	36	8	6	3	1	83	9	153
2017	11 to 20 years in current department or agency	49	42	5	2	2	0	92	3	59
2017	More than 20 years in current department or agency	56	31	13	0	0	0	88	0	16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	69	17	3	3	8	0	86	11	54
2017	3 to 10 years in current department or agency	44	24	12	12	7	1	69	19	153
2017	11 to 20 years in current department or agency	36	34	8	10	12	0	69	22	59
2017	More than 20 years in current department or agency	47	35	6	0	12	0	82	12	17

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	63	6	0	2	5	0	25	92	8	54
2017	3 to 10 years in current department or agency	46	17	7	2	0	1	28	88	3	153
2017	11 to 20 years in current department or agency	56	20	7	3	0	0	14	88	4	59
2017	More than 20 years in current department or agency	71	0	6	0	0	0	24	92	0	17

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	67	24	2	2	3	3	94	5	54
2017	3 to 10 years in current department or agency	51	28	11	4	3	3	82	7	150
2017	11 to 20 years in current department or agency	63	24	5	5	0	3	89	5	59
2017	More than 20 years in current department or agency	71	18	6	0	0	6	94	0	17

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	66	11	15	3	5	0	0	77	8	54
2017	3 to 10 years in current department or agency	53	25	10	6	5	0	1	79	11	153
2017	11 to 20 years in current department or agency	63	25	3	3	2	2	2	91	5	59
2017	More than 20 years in current department or agency	88	6	0	0	6	0	0	94	6	17

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	62	28	9	2	0	0	89	2	54
2017	3 to 10 years in current department or agency	51	29	10	6	2	2	82	8	152
2017	11 to 20 years in current department or agency	58	24	12	3	0	3	84	4	59
2017	More than 20 years in current department or agency	63	25	6	0	6	0	88	6	16

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	27	38	25	11	0	0	65	11	54
2017	3 to 10 years in current department or agency	5	24	46	16	9	0	29	25	152
2017	11 to 20 years in current department or agency	5	29	41	19	5	2	34	24	59
2017	More than 20 years in current department or agency	12	29	47	0	12	0	41	12	17

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	0	14	32	47	8	54	14	54
2017	3 to 10 years in current department or agency	10	32	39	14	5	19	42	154
2017	11 to 20 years in current department or agency	12	25	49	14	0	14	37	59
2017	More than 20 years in current department or agency	6	29	24	24	18	41	35	17

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	36	35	17	2	6	5	0	38	62	54
2017	3 to 10 years in current department or agency	23	29	35	5	4	3	1	24	76	153
2017	11 to 20 years in current department or agency	25	32	27	7	2	7	0	27	73	59
2017	More than 20 years in current department or agency	41	35	18	0	0	6	0	44	56	17

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	35
2017	3 to 10 years in current department or agency	2	111
2017	11 to 20 years in current department or agency	0	38

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	10	35
2017	3 to 10 years in current department or agency	12	111
2017	11 to 20 years in current department or agency	13	38

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	25	35
2017	3 to 10 years in current department or agency	5	111
2017	11 to 20 years in current department or agency	5	38

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	34	35
2017	3 to 10 years in current department or agency	45	111
2017	11 to 20 years in current department or agency	39	38

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	5	35
2017	3 to 10 years in current department or agency	0	111
2017	11 to 20 years in current department or agency	0	38

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in current department or agency	47	35
2017	3 to 10 years in current department or agency	63	111
2017	11 to 20 years in current department or agency	55	38

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in current department or agency	16	61	8	3	5	8	35
2017	3 to 10 years in current department or agency	37	37	12	5	1	8	108
2017	11 to 20 years in current department or agency	36	54	8	3	0	0	39

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	39	29	5	8	11	3	5	74	20	34
2017	3 to 10 years in current department or agency	31	22	14	15	6	2	9	60	24	112
2017	11 to 20 years in current department or agency	18	38	10	10	5	5	15	69	19	40

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in current department or agency	23	3	3	8	19	5	40	47	48	34
2017	3 to 10 years in current department or agency	7	10	10	4	7	11	51	44	30	112
2017	11 to 20 years in current department or agency	0	5	25	3	0	10	58	15	8	40

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 106. In total, how many years have you been working in your current department or agency?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.