2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 105. In total, how many years have you been working in the federal public service?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	40	7	7	2	84	9	32
2017	3 to 10 years in the federal public service	28	46	10	11	5	74	16	119
2017	11 to 20 years in the federal public service	29	44	9	12	6	73	18	85
2017	More than 20 years in the federal public service	40	45	6	4	4	85	9	47
2014	Less than 3 years in the federal public service	40	40	11	6	2	81	8	63
2014	3 to 10 years in the federal public service	46	31	8	7	8	77	15	149
2014	11 to 20 years in the federal public service	30	57	8	4	1	87	5	76
2014	More than 20 years in the federal public service	33	49	6	9	2	83	11	47
2011	Less than 3 years in the federal public service	46	36	13	3	3	81	6	70
2011	3 to 10 years in the federal public service	35	44	11	7	4	79	10	135
2011	11 to 20 years in the federal public service	35	44	11	3	8	79	11	66
2011	More than 20 years in the federal public service	39	43	13	6	0	81	6	54
2008	Less than 3 years in the federal public service	38	37	11	8	5	75	14	73
2008	3 to 10 years in the federal public service	38	38	14	8	2	76	10	87
2008	11 to 20 years in the federal public service	38	42	10	6	4	80	10	50
2008	More than 20 years in the federal public service	41	41	7	5	5	83	10	41

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	26	5	2	2	0	90	5	31
2017	3 to 10 years in the federal public service	18	45	14	14	8	1	64	22	119
2017	11 to 20 years in the federal public service	27	35	8	14	14	1	63	29	85
2017	More than 20 years in the federal public service	32	34	13	9	11	2	67	20	47

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	71	22	5	0	2	0	93	2	32
2017	3 to 10 years in the federal public service	45	40	11	3	2	0	85	4	120
2017	11 to 20 years in the federal public service	52	33	7	4	5	0	85	8	85
2017	More than 20 years in the federal public service	62	28	9	2	0	0	89	2	47
2014	Less than 3 years in the federal public service	61	30	8	0	0	0	92	0	63
2014	3 to 10 years in the federal public service	65	20	7	5	3	1	85	8	149
2014	11 to 20 years in the federal public service	54	38	4	3	1	0	92	4	76
2014	More than 20 years in the federal public service	67	31	2	0	0	0	98	0	46
2011	Less than 3 years in the federal public service	59	31	6	3	0	1	91	3	70
2011	3 to 10 years in the federal public service	52	35	7	4	2	1	87	6	136
2011	11 to 20 years in the federal public service	53	35	6	3	3	0	88	6	66
2011	More than 20 years in the federal public service	70	22	6	2	0	0	93	2	54

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	30	7	0	2	0	90	2	31
2017	3 to 10 years in the federal public service	29	46	14	7	3	1	75	10	119
2017	11 to 20 years in the federal public service	31	44	10	11	5	0	75	15	84
2017	More than 20 years in the federal public service	47	38	6	9	0	0	85	9	47
2014	Less than 3 years in the federal public service	48	39	5	6	2	0	87	8	63
2014	3 to 10 years in the federal public service	48	33	6	7	5	1	82	12	149
2014	11 to 20 years in the federal public service	39	49	5	1	5	0	88	7	76
2014	More than 20 years in the federal public service	40	37	15	6	2	0	76	9	47
2011	Less than 3 years in the federal public service	57	29	9	6	0	0	86	6	70
2011	3 to 10 years in the federal public service	47	38	7	7	1	0	85	7	135
2011	11 to 20 years in the federal public service	39	45	8	3	5	0	85	8	66
2011	More than 20 years in the federal public service	41	48	9	2	0	0	89	2	54
2008	Less than 3 years in the federal public service	55	34	3	7	1	0	89	8	73
2008	3 to 10 years in the federal public service	44	43	6	6	1	0	87	7	86
2008	11 to 20 years in the federal public service	42	44	6	6	2	0	86	8	50
2008	More than 20 years in the federal public service	56	22	15	5	2	0	78	7	41

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	16	2	7	2	0	0	88	9	32
2017	3 to 10 years in the federal public service	19	43	23	11	4	0	0	62	15	120
2017	11 to 20 years in the federal public service	22	40	18	11	9	0	0	62	20	85
2017	More than 20 years in the federal public service	38	28	19	9	2	4	0	69	11	47
2014	Less than 3 years in the federal public service	48	44	6	2	0	0	0	92	2	63
2014	3 to 10 years in the federal public service	49	31	8	9	2	1	1	81	11	149
2014	11 to 20 years in the federal public service	41	41	9	4	5	0	0	82	9	76
2014	More than 20 years in the federal public service	27	49	17	2	4	0	0	76	6	47
2011	Less than 3 years in the federal public service	54	28	10	6	1	1	0	82	7	69
2011	3 to 10 years in the federal public service	40	35	14	6	4	0	0	76	10	136
2011	11 to 20 years in the federal public service	27	44	11	11	6	2	0	72	17	66
2011	More than 20 years in the federal public service	35	37	21	4	4	0	0	71	8	52

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	16	2	7	2	0	0	88	9	32
2017	3 to 10 years in the federal public service	14	47	26	9	4	0	0	61	13	120
2017	11 to 20 years in the federal public service	24	35	14	17	11	0	0	58	27	84
2017	More than 20 years in the federal public service	36	36	13	11	0	4	0	76	11	47
2014	Less than 3 years in the federal public service	45	49	4	0	2	0	0	94	2	63
2014	3 to 10 years in the federal public service	46	35	7	9	3	0	1	81	11	149
2014	11 to 20 years in the federal public service	38	41	11	7	4	0	0	79	11	76
2014	More than 20 years in the federal public service	30	47	17	6	0	0	0	76	6	47
2011	Less than 3 years in the federal public service	46	36	10	6	1	0	0	83	7	69
2011	3 to 10 years in the federal public service	35	41	13	8	3	0	0	76	11	136
2011	11 to 20 years in the federal public service	30	41	8	12	8	2	0	72	20	66
2011	More than 20 years in the federal public service	38	32	21	4	6	0	0	70	9	53
2008	Less than 3 years in the federal public service	49	38	4	4	5	0	0	86	9	74
2008	3 to 10 years in the federal public service	37	40	10	8	5	0	0	77	13	87
2008	11 to 20 years in the federal public service	42	40	8	6	4	0	0	82	10	50
2008	More than 20 years in the federal public service	34	39	20	5	2	0	0	73	7	41

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	18	7	12	0	2	2	80	12	32
2017	3 to 10 years in the federal public service	25	28	16	17	9	4	1	56	27	119
2017	11 to 20 years in the federal public service	29	21	21	11	13	5	0	53	25	85
2017	More than 20 years in the federal public service	40	26	6	17	2	4	4	72	21	47
2014	Less than 3 years in the federal public service	31	43	15	5	2	3	1	78	7	63
2014	3 to 10 years in the federal public service	48	22	10	6	7	5	1	75	14	149
2014	11 to 20 years in the federal public service	43	33	5	8	7	3	1	79	15	76
2014	More than 20 years in the federal public service	36	34	19	2	9	0	0	70	11	47
2011	Less than 3 years in the federal public service	41	26	17	7	4	4	0	70	12	69
2011	3 to 10 years in the federal public service	38	26	10	13	7	4	1	68	21	136
2011	11 to 20 years in the federal public service	36	27	11	9	9	6	2	69	20	66
2011	More than 20 years in the federal public service	36	30	13	11	6	4	0	69	18	53
2008	Less than 3 years in the federal public service	35	20	16	9	8	9	1	62	20	74
2008	3 to 10 years in the federal public service	33	28	15	13	9	2	0	62	22	87
2008	11 to 20 years in the federal public service	27	37	20	8	6	2	0	65	15	49
2008	More than 20 years in the federal public service	32	24	17	15	7	5	0	59	23	41

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	14	5	2	0	0	2	93	2	32
2017	3 to 10 years in the federal public service	36	37	11	6	7	4	0	76	13	120
2017	11 to 20 years in the federal public service	40	32	12	8	6	2	0	73	14	85
2017	More than 20 years in the federal public service	49	21	17	6	6	0	0	70	13	47
2014	Less than 3 years in the federal public service	56	24	8	6	0	2	4	85	7	63
2014	3 to 10 years in the federal public service	45	26	15	6	5	2	1	74	11	149
2014	11 to 20 years in the federal public service	41	37	11	9	0	1	1	80	9	76
2014	More than 20 years in the federal public service	51	21	13	9	4	2	0	74	13	47
2011	Less than 3 years in the federal public service	54	24	9	4	3	4	1	83	8	70
2011	3 to 10 years in the federal public service	44	29	10	9	4	4	0	76	14	136
2011	11 to 20 years in the federal public service	32	33	11	12	6	5	2	69	19	66
2011	More than 20 years in the federal public service	46	30	11	9	0	2	2	79	10	54
2008	Less than 3 years in the federal public service	49	25	12	1	3	10	0	82	5	73
2008	3 to 10 years in the federal public service	34	33	9	10	7	6	0	72	18	87
2008	11 to 20 years in the federal public service	34	30	10	8	10	8	0	70	20	50
2008	More than 20 years in the federal public service	29	24	22	12	10	0	2	55	23	41

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	64	19	13	2	0	0	2	84	2	32
2017	3 to 10 years in the federal public service	37	37	8	14	3	2	0	75	18	120
2017	11 to 20 years in the federal public service	36	40	9	8	6	0	0	76	14	85
2017	More than 20 years in the federal public service	47	32	9	9	4	0	0	79	13	47
2014	Less than 3 years in the federal public service	45	33	3	11	2	3	3	83	14	63
2014	3 to 10 years in the federal public service	38	39	10	7	5	1	1	78	12	149
2014	11 to 20 years in the federal public service	42	42	3	11	1	0	1	85	12	76
2014	More than 20 years in the federal public service	40	41	4	11	4	0	0	81	15	47
2011	Less than 3 years in the federal public service	51	31	6	1	4	6	0	88	6	70
2011	3 to 10 years in the federal public service	43	35	9	7	6	1	0	78	13	136
2011	11 to 20 years in the federal public service	32	39	12	6	8	2	2	73	14	66
2011	More than 20 years in the federal public service	39	37	11	9	2	0	2	77	11	54
2008	Less than 3 years in the federal public service	35	41	9	8	5	1	0	77	14	74
2008	3 to 10 years in the federal public service	34	38	11	9	7	0	0	72	16	87
2008	11 to 20 years in the federal public service	32	42	10	8	8	0	0	74	16	50
2008	More than 20 years in the federal public service	24	46	2	12	10	2	2	74	23	41

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	12	7	0	0	0	2	93	0	32
2017	3 to 10 years in the federal public service	41	32	14	3	10	0	0	73	13	120
2017	11 to 20 years in the federal public service	42	28	8	9	11	0	1	71	20	85
2017	More than 20 years in the federal public service	60	21	11	2	6	0	0	81	9	47
2014	Less than 3 years in the federal public service	50	33	11	2	3	0	1	84	5	63
2014	3 to 10 years in the federal public service	48	29	9	7	7	0	1	78	13	149
2014	11 to 20 years in the federal public service	46	38	3	8	3	0	2	86	11	76
2014	More than 20 years in the federal public service	55	21	9	9	4	2	0	78	13	47

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	27	9	9	0	5	0	80	10	32
2017	3 to 10 years in the federal public service	10	29	18	22	14	8	0	42	39	120
2017	11 to 20 years in the federal public service	9	31	15	25	16	4	0	41	43	85
2017	More than 20 years in the federal public service	13	34	19	19	11	4	0	49	31	47
2014	Less than 3 years in the federal public service	42	40	7	5	0	7	0	88	5	62
2014	3 to 10 years in the federal public service	29	39	11	9	4	7	1	74	15	149
2014	11 to 20 years in the federal public service	17	45	21	8	7	3	0	63	15	76
2014	More than 20 years in the federal public service	11	42	15	21	6	4	0	56	29	47
2011	Less than 3 years in the federal public service	43	26	11	10	4	6	0	73	15	70
2011	3 to 10 years in the federal public service	21	36	15	12	11	5	0	60	24	136
2011	11 to 20 years in the federal public service	6	42	24	14	11	3	0	50	25	66
2011	More than 20 years in the federal public service	17	35	22	15	11	0	0	52	26	54

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	32	14	9	0	0	0	77	9	32
2017	3 to 10 years in the federal public service	8	23	19	25	23	2	0	31	49	120
2017	11 to 20 years in the federal public service	8	26	16	26	24	0	0	34	49	85
2017	More than 20 years in the federal public service	17	38	11	23	9	2	0	57	33	47
2014	Less than 3 years in the federal public service	33	48	10	6	0	3	0	84	6	63
2014	3 to 10 years in the federal public service	20	48	9	12	7	3	1	70	20	149
2014	11 to 20 years in the federal public service	21	40	18	12	8	1	0	61	20	76
2014	More than 20 years in the federal public service	9	42	19	17	11	2	0	52	29	47
2011	Less than 3 years in the federal public service	39	33	11	13	3	1	0	72	16	70
2011	3 to 10 years in the federal public service	20	33	20	13	13	1	0	53	27	136
2011	11 to 20 years in the federal public service	11	33	20	23	12	2	0	45	35	66
2011	More than 20 years in the federal public service	15	33	20	20	11	0	0	48	31	54
2008	Less than 3 years in the federal public service	42	27	16	8	7	0	0	69	15	74
2008	3 to 10 years in the federal public service	21	37	16	15	11	0	0	57	26	87
2008	11 to 20 years in the federal public service	16	26	14	24	20	0	0	42	44	50
2008	More than 20 years in the federal public service	20	29	15	24	12	0	0	49	37	41

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	21	10	10	2	5	0	77	13	31
2017	3 to 10 years in the federal public service	6	20	18	33	20	4	0	27	55	120
2017	11 to 20 years in the federal public service	6	21	24	22	22	5	0	28	47	85
2017	More than 20 years in the federal public service	11	38	15	15	17	4	0	51	33	47
2014	Less than 3 years in the federal public service	26	40	15	13	0	6	0	70	14	63
2014	3 to 10 years in the federal public service	17	39	15	15	7	6	0	60	24	149
2014	11 to 20 years in the federal public service	13	40	20	13	8	5	0	56	23	75
2014	More than 20 years in the federal public service	11	34	21	21	11	2	0	46	33	47
2011	Less than 3 years in the federal public service	24	43	6	16	3	9	0	73	20	70
2011	3 to 10 years in the federal public service	14	32	24	15	13	2	0	47	29	136
2011	11 to 20 years in the federal public service	6	33	21	21	14	3	2	41	37	66
2011	More than 20 years in the federal public service	4	48	15	26	7	0	0	52	33	54
2008	Less than 3 years in the federal public service	22	39	14	11	8	7	0	65	20	74
2008	3 to 10 years in the federal public service	13	38	15	21	10	3	0	52	32	87
2008	11 to 20 years in the federal public service	6	30	14	34	14	2	0	37	49	50
2008	More than 20 years in the federal public service	0	44	15	29	7	2	2	46	38	41

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	29	9	12	2	5	0	76	15	32
2017	3 to 10 years in the federal public service	6	19	22	16	34	3	0	26	52	119
2017	11 to 20 years in the federal public service	9	18	15	27	24	7	0	29	54	85
2017	More than 20 years in the federal public service	21	32	6	17	17	6	0	57	36	47
2014	Less than 3 years in the federal public service	29	42	15	3	7	5	0	74	10	62
2014	3 to 10 years in the federal public service	17	38	15	15	8	7	0	59	25	149
2014	11 to 20 years in the federal public service	19	28	20	17	11	5	0	50	29	76
2014	More than 20 years in the federal public service	13	32	21	21	13	0	0	45	34	47
2011	Less than 3 years in the federal public service	30	41	10	9	4	6	0	76	14	70
2011	3 to 10 years in the federal public service	22	31	13	15	14	5	1	56	30	136
2011	11 to 20 years in the federal public service	12	33	20	15	11	9	0	50	28	66
2011	More than 20 years in the federal public service	19	41	15	17	9	0	0	59	26	54
2008	Less than 3 years in the federal public service	28	32	11	7	11	11	0	68	20	74
2008	3 to 10 years in the federal public service	21	34	18	13	11	2	0	56	25	87
2008	11 to 20 years in the federal public service	14	34	18	12	20	2	0	49	33	50
2008	More than 20 years in the federal public service	22	24	10	22	12	7	2	51	38	41

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	39	7	12	2	2	0	79	14	32
2017	3 to 10 years in the federal public service	4	20	16	32	23	5	0	25	58	120
2017	11 to 20 years in the federal public service	2	32	13	31	19	2	0	35	51	84
2017	More than 20 years in the federal public service	11	47	15	13	13	2	0	59	26	47
2014	Less than 3 years in the federal public service	27	37	19	14	2	2	0	65	16	63
2014	3 to 10 years in the federal public service	17	36	20	15	8	3	0	55	24	149
2014	11 to 20 years in the federal public service	17	34	22	17	9	0	0	51	26	76
2014	More than 20 years in the federal public service	9	27	21	30	11	2	0	37	42	47
2011	Less than 3 years in the federal public service	24	47	6	16	6	1	0	72	22	70
2011	3 to 10 years in the federal public service	13	40	15	18	12	1	0	54	30	136
2011	11 to 20 years in the federal public service	5	33	15	30	12	5	0	40	44	66
2011	More than 20 years in the federal public service	13	37	19	22	9	0	0	50	31	54
2008	Less than 3 years in the federal public service	28	38	12	7	9	4	1	70	17	74
2008	3 to 10 years in the federal public service	13	44	8	18	15	1	1	58	34	87
2008	11 to 20 years in the federal public service	8	45	10	27	10	0	0	53	37	49
2008	More than 20 years in the federal public service	10	37	27	10	15	2	0	48	25	41

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	41	5	0	5	0	91	5	32
2017	3 to 10 years in the federal public service	13	47	13	20	6	1	60	26	119
2017	11 to 20 years in the federal public service	20	36	13	20	11	0	56	31	85
2017	More than 20 years in the federal public service	36	28	13	13	11	0	64	23	47
2014	Less than 3 years in the federal public service	36	40	11	12	2	0	76	13	62
2014	3 to 10 years in the federal public service	28	42	13	11	7	0	69	18	149
2014	11 to 20 years in the federal public service	23	49	9	12	5	1	73	17	76
2014	More than 20 years in the federal public service	21	53	13	4	9	0	74	13	47
2011	Less than 3 years in the federal public service	34	40	14	7	1	3	76	9	70
2011	3 to 10 years in the federal public service	29	40	11	16	4	0	69	20	135
2011	11 to 20 years in the federal public service	14	47	15	15	9	0	61	24	66
2011	More than 20 years in the federal public service	26	46	15	7	6	0	72	13	54

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	41	5	7	2	0	86	9	32
2017	3 to 10 years in the federal public service	18	47	13	19	3	0	66	22	119
2017	11 to 20 years in the federal public service	18	44	9	18	11	1	62	29	85
2017	More than 20 years in the federal public service	23	45	9	17	6	0	68	23	47

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	7	9	16	2	32	0	59	27	32
2017	3 to 10 years in the federal public service	7	18	17	23	16	19	1	31	48	120
2017	11 to 20 years in the federal public service	6	22	20	28	14	9	0	31	47	85
2017	More than 20 years in the federal public service	11	32	13	28	6	9	2	48	38	47
2014	Less than 3 years in the federal public service	16	27	17	11	6	22	0	56	23	63
2014	3 to 10 years in the federal public service	11	23	16	20	13	15	1	41	39	149
2014	11 to 20 years in the federal public service	13	30	15	20	11	9	1	49	34	75
2014	More than 20 years in the federal public service	15	32	17	19	11	4	2	50	32	47

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	34	2	2	2	2	2	93	5	32
2017	3 to 10 years in the federal public service	30	34	12	14	9	1	0	65	24	120
2017	11 to 20 years in the federal public service	33	32	14	13	7	1	0	65	20	85
2017	More than 20 years in the federal public service	34	36	15	11	4	0	0	70	15	47
2014	Less than 3 years in the federal public service	34	36	13	10	3	2	3	73	14	63
2014	3 to 10 years in the federal public service	33	37	13	7	7	2	1	72	15	149
2014	11 to 20 years in the federal public service	36	42	7	12	3	0	1	79	15	76
2014	More than 20 years in the federal public service	36	34	11	13	4	2	0	71	18	47
2011	Less than 3 years in the federal public service	44	36	9	3	4	3	1	84	7	70
2011	3 to 10 years in the federal public service	35	39	14	7	5	1	0	74	12	136
2011	11 to 20 years in the federal public service	29	39	17	9	6	0	0	68	15	66
2011	More than 20 years in the federal public service	41	44	7	4	2	0	2	87	6	54
2008	Less than 3 years in the federal public service	32	38	15	7	3	4	1	74	10	74
2008	3 to 10 years in the federal public service	24	45	9	8	13	1	0	70	21	87
2008	11 to 20 years in the federal public service	27	41	10	10	10	0	2	69	21	49
2008	More than 20 years in the federal public service	24	44	7	15	7	0	2	70	23	41

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	8	31	15	31	15	0	0	38	46	13
2017	11 to 20 years in the federal public service	7	53	7	13	20	0	0	60	33	15
2017	More than 20 years in the federal public service	40	47	0	7	0	0	7	93	7	15
2014	3 to 10 years in the federal public service	31	44	4	21	0	0	0	75	21	23
2014	11 to 20 years in the federal public service	20	60	0	15	0	5	0	84	16	20
2014	More than 20 years in the federal public service	36	18	27	9	0	0	9	60	10	11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	28	0	5	0	2	0	95	5	32
2017	3 to 10 years in the federal public service	29	34	14	18	6	0	0	62	24	119
2017	11 to 20 years in the federal public service	27	43	8	16	5	1	0	71	21	83
2017	More than 20 years in the federal public service	39	30	11	9	11	0	0	70	20	46
2014	Less than 3 years in the federal public service	38	48	8	0	3	3	0	88	3	63
2014	3 to 10 years in the federal public service	34	44	9	7	4	1	0	79	12	149
2014	11 to 20 years in the federal public service	43	30	12	11	4	0	0	73	15	74
2014	More than 20 years in the federal public service	38	45	9	6	2	0	0	83	9	47
2011	Less than 3 years in the federal public service	47	27	9	10	1	6	0	79	12	70
2011	3 to 10 years in the federal public service	32	41	10	13	3	1	1	74	16	136
2011	11 to 20 years in the federal public service	17	59	5	9	8	2	2	78	17	66
2011	More than 20 years in the federal public service	39	35	11	9	6	0	0	74	15	54
2008	Less than 3 years in the federal public service	38	43	4	7	3	5	0	86	10	74
2008	3 to 10 years in the federal public service	32	41	9	11	5	1	0	74	16	87
2008	11 to 20 years in the federal public service	26	40	10	16	8	0	0	66	24	50
2008	More than 20 years in the federal public service	32	41	5	15	5	2	0	75	20	41

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	50	14	5	7	2	22	0	82	12	32
2017	3 to 10 years in the federal public service	24	32	13	13	7	11	0	62	23	119
2017	11 to 20 years in the federal public service	25	33	14	12	11	4	1	61	24	84
2017	More than 20 years in the federal public service	40	23	11	13	6	6	0	68	20	47
2014	Less than 3 years in the federal public service	41	26	11	6	5	11	0	75	13	63
2014	3 to 10 years in the federal public service	35	28	16	11	2	8	0	69	14	149
2014	11 to 20 years in the federal public service	42	31	13	8	3	1	1	75	11	75
2014	More than 20 years in the federal public service	37	34	19	4	4	2	0	72	9	47
2011	Less than 3 years in the federal public service	47	16	4	16	1	13	3	75	20	70
2011	3 to 10 years in the federal public service	39	24	12	9	5	10	1	71	16	136
2011	11 to 20 years in the federal public service	26	35	12	18	3	6	0	65	23	66
2011	More than 20 years in the federal public service	38	30	17	8	6	2	0	69	13	53
2008	Less than 3 years in the federal public service	35	30	8	3	4	20	0	81	8	74
2008	3 to 10 years in the federal public service	36	30	14	13	2	6	0	70	16	87
2008	11 to 20 years in the federal public service	34	36	8	14	8	0	0	70	22	50
2008	More than 20 years in the federal public service	34	27	5	17	10	7	0	66	29	41

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	28	15	7	5	0	0	73	12	32
2017	3 to 10 years in the federal public service	28	38	14	13	8	0	0	66	20	120
2017	11 to 20 years in the federal public service	24	45	6	16	10	0	0	69	25	83
2017	More than 20 years in the federal public service	40	32	13	13	2	0	0	72	15	47
2014	Less than 3 years in the federal public service	32	41	11	10	5	2	0	74	15	63
2014	3 to 10 years in the federal public service	34	39	9	12	5	1	0	74	17	149
2014	11 to 20 years in the federal public service	26	49	8	12	5	0	0	75	17	76
2014	More than 20 years in the federal public service	32	39	19	6	4	0	0	70	11	47
2011	Less than 3 years in the federal public service	53	34	6	4	3	0	0	87	7	70
2011	3 to 10 years in the federal public service	36	41	13	4	5	0	1	78	10	136
2011	11 to 20 years in the federal public service	36	39	9	11	5	0	0	76	15	66
2011	More than 20 years in the federal public service	35	43	13	7	2	0	0	78	9	54
2008	Less than 3 years in the federal public service	31	43	12	9	4	0	0	74	14	74
2008	3 to 10 years in the federal public service	26	45	11	11	6	0	0	71	17	87
2008	11 to 20 years in the federal public service	30	42	14	10	4	0	0	72	14	50
2008	More than 20 years in the federal public service	24	37	20	15	5	0	0	61	20	41

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	29	2	5	2	0	0	91	7	32
2017	3 to 10 years in the federal public service	40	35	7	13	5	1	0	76	18	120
2017	11 to 20 years in the federal public service	35	45	5	11	5	0	0	80	15	85
2017	More than 20 years in the federal public service	49	34	6	9	2	0	0	83	11	47
2014	Less than 3 years in the federal public service	44	42	3	8	3	0	0	85	11	63
2014	3 to 10 years in the federal public service	49	32	6	9	3	0	0	81	13	149
2014	11 to 20 years in the federal public service	39	45	7	5	4	0	0	84	9	76
2014	More than 20 years in the federal public service	46	41	9	2	2	0	0	87	4	47
2011	Less than 3 years in the federal public service	47	36	9	7	1	0	0	83	9	70
2011	3 to 10 years in the federal public service	46	39	9	4	2	0	1	85	6	135
2011	11 to 20 years in the federal public service	45	44	5	0	6	0	0	89	6	66
2011	More than 20 years in the federal public service	65	24	6	6	0	0	0	89	6	54
2008	Less than 3 years in the federal public service	43	41	5	8	3	0	0	84	11	74
2008	3 to 10 years in the federal public service	39	40	7	14	0	0	0	79	14	87
2008	11 to 20 years in the federal public service	40	40	8	8	4	0	0	80	12	50
2008	More than 20 years in the federal public service	51	27	10	5	7	0	0	78	12	41

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	21	0	0	5	0	0	95	5	32
2017	3 to 10 years in the federal public service	48	30	10	8	3	1	0	79	11	120
2017	11 to 20 years in the federal public service	46	36	2	8	7	0	0	82	15	85
2017	More than 20 years in the federal public service	55	34	4	2	4	0	0	89	6	47
2014	Less than 3 years in the federal public service	47	37	6	6	3	0	0	84	10	63
2014	3 to 10 years in the federal public service	51	30	5	7	6	1	0	82	13	149
2014	11 to 20 years in the federal public service	46	40	3	8	4	0	0	85	12	76
2014	More than 20 years in the federal public service	44	43	4	4	4	0	0	87	9	47
2011	Less than 3 years in the federal public service	56	27	7	7	3	0	0	83	10	70
2011	3 to 10 years in the federal public service	54	33	7	3	2	0	1	88	5	136
2011	11 to 20 years in the federal public service	47	42	2	5	5	0	0	89	9	66
2011	More than 20 years in the federal public service	54	35	6	2	4	0	0	89	6	54
2008	Less than 3 years in the federal public service	41	43	7	7	3	0	0	84	9	74
2008	3 to 10 years in the federal public service	48	41	5	6	0	0	0	90	6	87
2008	11 to 20 years in the federal public service	54	34	6	2	4	0	0	88	6	50
2008	More than 20 years in the federal public service	61	24	10	5	0	0	0	85	5	41

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	36	9	9	2	2	0	79	12	32
2017	3 to 10 years in the federal public service	13	37	21	18	11	2	0	50	29	120
2017	11 to 20 years in the federal public service	16	36	14	21	12	0	0	53	33	85
2017	More than 20 years in the federal public service	32	36	19	6	4	2	0	70	11	47
2014	Less than 3 years in the federal public service	40	37	9	5	2	7	0	83	7	63
2014	3 to 10 years in the federal public service	32	32	13	15	7	1	0	65	22	149
2014	11 to 20 years in the federal public service	23	42	9	15	9	1	0	67	24	76
2014	More than 20 years in the federal public service	27	42	11	13	6	0	0	70	19	47
2011	Less than 3 years in the federal public service	47	30	9	7	1	4	1	82	9	70
2011	3 to 10 years in the federal public service	32	35	13	14	5	1	1	67	19	136
2011	11 to 20 years in the federal public service	32	41	12	14	2	0	0	73	15	66
2011	More than 20 years in the federal public service	26	44	15	9	6	0	0	70	15	54
2008	Less than 3 years in the federal public service	30	45	9	11	3	3	0	76	14	74
2008	3 to 10 years in the federal public service	29	48	8	9	6	0	0	77	15	86
2008	11 to 20 years in the federal public service	26	36	14	18	6	0	0	62	24	50
2008	More than 20 years in the federal public service	37	24	15	17	7	0	0	61	24	41

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	27	7	12	9	7	0	70	23	32
2017	3 to 10 years in the federal public service	11	24	23	22	18	0	3	35	41	119
2017	11 to 20 years in the federal public service	13	35	14	16	19	0	2	49	36	85
2017	More than 20 years in the federal public service	21	15	9	28	19	2	6	40	51	47
2014	Less than 3 years in the federal public service	34	39	6	8	6	4	3	77	16	63
2014	3 to 10 years in the federal public service	28	28	7	16	15	1	3	60	33	149
2014	11 to 20 years in the federal public service	21	38	11	8	20	1	1	61	28	76
2014	More than 20 years in the federal public service	17	19	12	21	26	2	2	38	49	47
2011	Less than 3 years in the federal public service	36	23	16	10	9	1	6	63	20	70
2011	3 to 10 years in the federal public service	26	23	10	18	19	0	4	50	39	136
2011	11 to 20 years in the federal public service	17	27	14	21	18	2	2	45	41	66
2011	More than 20 years in the federal public service	13	22	13	24	22	0	6	37	49	54
2008	Less than 3 years in the federal public service	23	39	14	12	5	3	4	67	19	74
2008	3 to 10 years in the federal public service	20	40	15	8	15	0	2	61	24	87
2008	11 to 20 years in the federal public service	10	32	10	24	24	0	0	42	48	50
2008	More than 20 years in the federal public service	10	27	12	20	22	2	7	41	46	41

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	36	7	5	2	2	0	86	7	32
2017	3 to 10 years in the federal public service	17	54	8	14	7	0	0	71	21	120
2017	11 to 20 years in the federal public service	27	40	9	15	8	0	0	67	24	85
2017	More than 20 years in the federal public service	40	36	4	17	2	0	0	77	19	47
2014	Less than 3 years in the federal public service	31	42	9	14	2	2	0	74	16	63
2014	3 to 10 years in the federal public service	25	46	9	13	7	0	0	71	19	149
2014	11 to 20 years in the federal public service	25	54	11	7	4	0	0	79	11	76
2014	More than 20 years in the federal public service	33	37	13	9	9	0	0	70	17	47
2011	Less than 3 years in the federal public service	46	36	9	7	3	0	0	81	10	70
2011	3 to 10 years in the federal public service	37	38	9	12	4	0	0	75	16	136
2011	11 to 20 years in the federal public service	27	55	3	9	5	0	2	83	14	66
2011	More than 20 years in the federal public service	33	46	9	6	6	0	0	80	11	54

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	34	9	5	0	0	86	5	32
2017	3 to 10 years in the federal public service	23	43	14	15	3	1	67	18	120
2017	11 to 20 years in the federal public service	31	40	7	16	6	0	71	22	85
2017	More than 20 years in the federal public service	43	32	9	13	4	0	74	17	47
2014	Less than 3 years in the federal public service	35	41	11	11	0	2	77	11	63
2014	3 to 10 years in the federal public service	36	38	9	11	5	1	74	17	149
2014	11 to 20 years in the federal public service	33	43	15	4	5	0	76	9	75
2014	More than 20 years in the federal public service	31	43	9	13	4	0	74	17	47

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	52	34	5	5	2	2	88	7	32
2017	3 to 10 years in the federal public service	18	49	13	11	9	1	67	20	120
2017	11 to 20 years in the federal public service	25	40	11	18	7	0	65	25	85
2017	More than 20 years in the federal public service	40	36	9	11	4	0	77	15	47
2014	Less than 3 years in the federal public service	43	38	10	9	0	0	81	9	63
2014	3 to 10 years in the federal public service	33	42	11	8	5	1	75	13	149
2014	11 to 20 years in the federal public service	37	45	11	4	4	0	82	8	76
2014	More than 20 years in the federal public service	38	42	9	2	9	0	81	11	47
2011	Less than 3 years in the federal public service	51	36	9	3	1	0	87	4	70
2011	3 to 10 years in the federal public service	40	42	7	10	2	0	82	12	136
2011	11 to 20 years in the federal public service	33	48	8	9	2	0	82	11	66
2011	More than 20 years in the federal public service	40	45	15	0	0	0	85	0	53

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	53	37	5	2	0	2	93	2	32
2017	3 to 10 years in the federal public service	8	45	24	13	7	4	54	20	119
2017	11 to 20 years in the federal public service	15	46	15	15	5	4	63	21	85
2017	More than 20 years in the federal public service	36	38	17	6	2	0	74	9	47

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	77	19	2	0	2	0	95	2	32
2017	3 to 10 years in the federal public service	40	36	7	8	8	0	76	17	119
2017	11 to 20 years in the federal public service	44	29	4	15	8	0	73	24	85
2017	More than 20 years in the federal public service	45	38	4	6	6	0	83	13	47
2014	Less than 3 years in the federal public service	56	30	11	3	0	0	86	3	63
2014	3 to 10 years in the federal public service	42	36	8	9	5	0	78	14	149
2014	11 to 20 years in the federal public service	39	41	5	12	3	0	80	15	76
2014	More than 20 years in the federal public service	44	45	2	4	4	0	89	9	47
2011	Less than 3 years in the federal public service	51	30	13	4	1	0	81	6	70
2011	3 to 10 years in the federal public service	40	50	3	4	1	1	91	6	135
2011	11 to 20 years in the federal public service	35	41	11	11	3	0	76	14	66
2011	More than 20 years in the federal public service	52	28	7	9	4	0	80	13	54

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	14	2	5	5	2	2	88	10	32
2017	3 to 10 years in the federal public service	36	32	8	12	10	3	0	69	22	120
2017	11 to 20 years in the federal public service	38	24	7	15	12	0	4	64	28	84
2017	More than 20 years in the federal public service	43	19	6	17	9	0	6	66	27	47
2014	Less than 3 years in the federal public service	50	33	2	6	0	0	8	91	7	63
2014	3 to 10 years in the federal public service	52	25	5	9	5	1	3	80	14	149
2014	11 to 20 years in the federal public service	40	28	7	9	11	0	6	72	21	76
2014	More than 20 years in the federal public service	49	36	2	4	4	0	4	89	9	47
2011	Less than 3 years in the federal public service	56	21	6	10	4	1	1	79	15	70
2011	3 to 10 years in the federal public service	43	27	6	9	7	0	7	76	18	134
2011	11 to 20 years in the federal public service	36	30	6	15	6	0	6	71	23	66
2011	More than 20 years in the federal public service	39	35	6	7	7	0	6	78	16	54
2008	Less than 3 years in the federal public service	49	23	8	4	9	1	5	77	14	74
2008	3 to 10 years in the federal public service	50	30	7	5	3	0	5	84	9	86
2008	11 to 20 years in the federal public service	36	32	10	10	8	0	4	71	19	50
2008	More than 20 years in the federal public service	29	39	5	12	10	0	5	72	23	41

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	23	12	0	2	0	0	86	2	32
2017	3 to 10 years in the federal public service	24	38	23	8	4	1	1	64	13	120
2017	11 to 20 years in the federal public service	17	45	17	14	7	0	0	61	22	83
2017	More than 20 years in the federal public service	30	26	26	9	11	0	0	55	19	47
2014	Less than 3 years in the federal public service	23	45	25	8	0	0	0	67	8	63
2014	3 to 10 years in the federal public service	15	38	28	13	5	1	0	54	18	149
2014	11 to 20 years in the federal public service	16	46	18	9	11	0	0	62	20	76
2014	More than 20 years in the federal public service	12	38	34	9	6	0	0	51	15	47
2011	Less than 3 years in the federal public service	30	39	21	7	3	0	0	69	10	70
2011	3 to 10 years in the federal public service	15	43	30	9	4	0	0	57	13	136
2011	11 to 20 years in the federal public service	18	35	30	8	9	0	0	53	17	66
2011	More than 20 years in the federal public service	20	28	30	13	9	0	0	48	22	54
2008	Less than 3 years in the federal public service	23	46	27	3	1	0	0	69	4	74
2008	3 to 10 years in the federal public service	15	38	29	13	5	0	1	53	17	87
2008	11 to 20 years in the federal public service	24	32	22	14	8	0	0	56	22	50
2008	More than 20 years in the federal public service	12	29	34	17	7	0	0	41	24	41

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	12	5	2	0	5	5	92	3	32
2017	3 to 10 years in the federal public service	60	20	10	4	4	2	0	81	8	120
2017	11 to 20 years in the federal public service	66	19	0	11	5	0	0	85	15	85
2017	More than 20 years in the federal public service	62	19	4	2	2	6	4	90	5	47
2014	Less than 3 years in the federal public service	63	28	2	0	0	2	6	98	0	63
2014	3 to 10 years in the federal public service	58	24	5	7	4	1	1	83	11	149
2014	11 to 20 years in the federal public service	62	21	4	1	5	3	4	89	7	76
2014	More than 20 years in the federal public service	59	24	6	2	2	2	4	89	5	47
2011	Less than 3 years in the federal public service	59	29	9	3	0	0	1	88	3	70
2011	3 to 10 years in the federal public service	50	34	6	7	1	0	2	86	8	136
2011	11 to 20 years in the federal public service	59	30	2	5	3	2	0	91	8	66
2011	More than 20 years in the federal public service	63	24	2	6	4	0	2	89	9	54

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Less than 3 years in the federal public service	20	36	43	32
2017	3 to 10 years in the federal public service	24	39	37	119
2017	11 to 20 years in the federal public service	21	39	40	85
2017	More than 20 years in the federal public service	34	45	21	47
2014	Less than 3 years in the federal public service	16	53	30	63
2014	3 to 10 years in the federal public service	22	41	37	149
2014	11 to 20 years in the federal public service	13	42	45	76
2014	More than 20 years in the federal public service	24	51	25	47
2011	Less than 3 years in the federal public service	21	40	39	70
2011	3 to 10 years in the federal public service	24	43	33	136
2011	11 to 20 years in the federal public service	18	53	29	66
2011	More than 20 years in the federal public service	28	39	33	54

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	3 to 10 years in the federal public service	3	10	38	38	3	7	29
2017	11 to 20 years in the federal public service	11	22	22	33	0	11	18
2017	More than 20 years in the federal public service	81	0	0	19	0	0	16
2014	Less than 3 years in the federal public service	0	40	20	10	9999	30	10
2014	3 to 10 years in the federal public service	6	22	15	39	9999	18	33
2014	11 to 20 years in the federal public service	20	20	20	40	9999	0	10
2014	More than 20 years in the federal public service	45	27	9	0	9999	18	11
2011	Less than 3 years in the federal public service	0	20	20	27	9999	33	15
2011	3 to 10 years in the federal public service	9	22	25	22	9999	22	32
2011	11 to 20 years in the federal public service	0	33	33	25	9999	8	12
2011	More than 20 years in the federal public service	60	0	7	20	9999	13	15

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	58	30	5	5	0	2	90	5	32
2017	3 to 10 years in the federal public service	26	47	13	8	5	1	74	14	119
2017	11 to 20 years in the federal public service	33	34	11	14	8	0	67	22	85
2017	More than 20 years in the federal public service	43	43	9	2	2	2	87	4	47
2014	Less than 3 years in the federal public service	57	27	6	8	0	2	85	8	63
2014	3 to 10 years in the federal public service	50	35	6	3	5	1	86	8	149
2014	11 to 20 years in the federal public service	38	49	9	3	1	0	87	4	76
2014	More than 20 years in the federal public service	51	32	9	6	2	0	83	9	47
2011	Less than 3 years in the federal public service	40	44	10	4	0	1	86	4	70
2011	3 to 10 years in the federal public service	50	33	12	4	2	0	82	6	135
2011	11 to 20 years in the federal public service	50	41	5	0	5	0	91	5	66
2011	More than 20 years in the federal public service	67	26	7	0	0	0	93	0	54
2008	Less than 3 years in the federal public service	48	37	11	3	1	0	85	4	73
2008	3 to 10 years in the federal public service	51	34	5	8	2	0	85	10	87
2008	11 to 20 years in the federal public service	61	29	2	6	2	0	90	8	49
2008	More than 20 years in the federal public service	46	41	0	5	7	0	88	12	41

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	43	27	9	16	5	0	70	21	32
2017	3 to 10 years in the federal public service	10	28	22	23	16	2	39	39	120
2017	11 to 20 years in the federal public service	7	45	14	26	8	0	52	34	85
2017	More than 20 years in the federal public service	32	34	15	13	4	2	67	17	47
2014	Less than 3 years in the federal public service	34	46	11	10	0	0	80	10	63
2014	3 to 10 years in the federal public service	32	44	12	7	3	1	77	11	149
2014	11 to 20 years in the federal public service	23	44	16	9	7	1	68	16	76
2014	More than 20 years in the federal public service	24	53	15	4	4	0	76	9	47
2011	Less than 3 years in the federal public service	39	43	13	3	0	3	84	3	70
2011	3 to 10 years in the federal public service	34	39	16	7	2	1	74	9	135
2011	11 to 20 years in the federal public service	27	42	18	9	2	2	71	11	66
2011	More than 20 years in the federal public service	39	44	13	4	0	0	83	4	54

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	14	20	28	29	5	0	59	20	32
2017	3 to 10 years in the federal public service	23	32	30	13	3	0	0	16	54	120
2017	11 to 20 years in the federal public service	24	33	26	12	5	0	1	17	57	85
2017	More than 20 years in the federal public service	17	23	45	11	2	0	2	13	41	47
2014	Less than 3 years in the federal public service	3	15	41	25	13	3	0	39	18	63
2014	3 to 10 years in the federal public service	5	14	38	26	13	1	1	41	20	148
2014	11 to 20 years in the federal public service	9	24	36	17	13	0	1	30	33	76
2014	More than 20 years in the federal public service	9	15	47	23	6	0	0	29	24	47
2011	Less than 3 years in the federal public service	4	25	26	22	14	3	6	40	32	69
2011	3 to 10 years in the federal public service	11	23	42	17	6	0	1	23	34	136
2011	11 to 20 years in the federal public service	14	36	26	17	6	0	2	23	51	66
2011	More than 20 years in the federal public service	13	28	41	11	6	0	2	17	42	54
2008	Less than 3 years in the federal public service	8	14	26	32	16	1	3	50	23	73
2008	3 to 10 years in the federal public service	10	24	34	22	9	0	0	31	34	87
2008	11 to 20 years in the federal public service	12	24	42	14	6	0	2	20	37	50
2008	More than 20 years in the federal public service	17	27	32	20	2	0	2	23	45	41

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	5	9	16	21	46	2	0	69	14	32
2017	3 to 10 years in the federal public service	26	27	29	12	4	1	1	16	54	119
2017	11 to 20 years in the federal public service	25	35	13	16	8	1	1	25	61	85
2017	More than 20 years in the federal public service	17	23	38	17	2	0	2	20	41	47
2014	Less than 3 years in the federal public service	3	10	26	27	28	5	2	59	13	63
2014	3 to 10 years in the federal public service	3	13	22	39	19	1	2	60	17	148
2014	11 to 20 years in the federal public service	7	16	33	30	14	0	0	45	22	76
2014	More than 20 years in the federal public service	9	13	30	30	17	0	2	48	22	47
2011	Less than 3 years in the federal public service	4	18	12	28	29	4	4	63	24	68
2011	3 to 10 years in the federal public service	10	20	23	27	16	1	4	45	31	136
2011	11 to 20 years in the federal public service	9	27	32	20	12	0	0	32	36	66
2011	More than 20 years in the federal public service	9	22	26	22	15	0	6	39	33	54
2008	Less than 3 years in the federal public service	4	10	26	29	22	3	7	56	15	73
2008	3 to 10 years in the federal public service	14	10	22	25	25	0	3	52	25	87
2008	11 to 20 years in the federal public service	10	16	34	22	16	2	0	39	27	50
2008	More than 20 years in the federal public service	7	27	22	27	17	0	0	44	34	41

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	21	9	38	15	14	2	0	30	31	32
2017	3 to 10 years in the federal public service	31	28	25	10	3	1	2	14	61	118
2017	11 to 20 years in the federal public service	26	29	32	6	5	1	1	11	57	85
2017	More than 20 years in the federal public service	21	30	23	19	2	2	2	22	53	47
2014	Less than 3 years in the federal public service	10	29	28	27	3	2	2	31	40	63
2014	3 to 10 years in the federal public service	13	25	38	17	5	1	2	22	39	148
2014	11 to 20 years in the federal public service	24	18	38	9	9	0	1	19	43	76
2014	More than 20 years in the federal public service	21	15	42	13	8	0	0	21	37	47
2011	Less than 3 years in the federal public service	11	19	33	17	16	4	0	34	31	70
2011	3 to 10 years in the federal public service	21	20	34	11	11	0	2	23	42	135
2011	11 to 20 years in the federal public service	20	27	35	11	8	0	0	18	47	66
2011	More than 20 years in the federal public service	22	28	33	9	7	0	0	17	50	54
2008	Less than 3 years in the federal public service	8	8	34	29	14	3	4	46	18	73
2008	3 to 10 years in the federal public service	10	17	34	25	9	1	2	36	29	87
2008	11 to 20 years in the federal public service	8	16	36	20	18	0	2	39	24	50
2008	More than 20 years in the federal public service	12	24	37	12	15	0	0	27	37	41

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	7	26	16	46	2	0	64	10	32
2017	3 to 10 years in the federal public service	12	20	45	17	5	1	1	22	32	119
2017	11 to 20 years in the federal public service	12	24	35	20	8	1	0	29	36	85
2017	More than 20 years in the federal public service	4	30	32	28	4	0	2	33	35	47
2014	Less than 3 years in the federal public service	0	6	31	41	18	4	0	61	6	63
2014	3 to 10 years in the federal public service	3	15	35	35	10	1	1	46	19	146
2014	11 to 20 years in the federal public service	9	17	44	24	6	0	0	30	26	76
2014	More than 20 years in the federal public service	7	15	46	25	7	0	0	32	22	46
2011	Less than 3 years in the federal public service	3	10	33	25	26	0	3	52	13	69
2011	3 to 10 years in the federal public service	10	17	32	30	9	1	1	39	28	135
2011	11 to 20 years in the federal public service	8	15	55	14	9	0	0	23	23	66
2011	More than 20 years in the federal public service	9	17	42	23	8	0	2	31	27	53
2008	Less than 3 years in the federal public service	3	7	26	35	24	1	4	62	10	72
2008	3 to 10 years in the federal public service	7	10	44	28	11	0	0	39	17	87
2008	11 to 20 years in the federal public service	8	14	36	30	10	0	2	41	22	50
2008	More than 20 years in the federal public service	17	12	46	20	5	0	0	24	29	41

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	9	2	19	19	44	5	2	67	13	32
2017	3 to 10 years in the federal public service	29	27	24	13	6	1	1	19	57	119
2017	11 to 20 years in the federal public service	27	25	27	15	5	1	0	20	52	85
2017	More than 20 years in the federal public service	13	32	32	13	4	2	4	18	48	47
2014	Less than 3 years in the federal public service	2	15	32	28	16	6	2	47	18	63
2014	3 to 10 years in the federal public service	13	23	28	23	9	2	2	34	37	148
2014	11 to 20 years in the federal public service	12	30	34	16	7	1	0	22	43	76
2014	More than 20 years in the federal public service	13	28	41	15	4	0	0	18	41	47
2011	Less than 3 years in the federal public service	7	17	25	20	22	4	4	46	27	69
2011	3 to 10 years in the federal public service	13	29	32	17	7	1	1	25	43	136
2011	11 to 20 years in the federal public service	9	35	35	14	6	0	2	20	45	66
2011	More than 20 years in the federal public service	24	30	22	11	11	0	2	23	55	54
2008	Less than 3 years in the federal public service	4	14	27	25	23	3	4	51	19	73
2008	3 to 10 years in the federal public service	10	18	38	21	8	1	3	30	30	87
2008	11 to 20 years in the federal public service	12	34	26	16	10	0	2	27	47	50
2008	More than 20 years in the federal public service	7	24	49	12	5	0	2	18	33	41

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	2	12	9	16	56	5	0	76	15	32
2017	3 to 10 years in the federal public service	10	17	30	28	13	2	1	41	28	119
2017	11 to 20 years in the federal public service	13	15	36	25	7	1	2	33	29	85
2017	More than 20 years in the federal public service	6	11	34	32	15	0	2	48	17	47
2014	Less than 3 years in the federal public service	1	13	27	31	13	11	3	51	17	63
2014	3 to 10 years in the federal public service	8	17	35	26	10	3	2	37	26	148
2014	11 to 20 years in the federal public service	18	21	31	21	5	1	1	27	41	76
2014	More than 20 years in the federal public service	9	19	40	21	4	0	6	27	30	47
2011	Less than 3 years in the federal public service	9	6	32	22	23	6	3	49	16	69
2011	3 to 10 years in the federal public service	11	28	32	18	7	3	1	25	41	136
2011	11 to 20 years in the federal public service	11	27	30	23	6	0	3	30	39	66
2011	More than 20 years in the federal public service	17	26	26	19	7	0	6	27	45	54
2008	Less than 3 years in the federal public service	8	19	27	23	11	8	4	38	31	74
2008	3 to 10 years in the federal public service	20	30	30	9	8	2	1	18	51	87
2008	11 to 20 years in the federal public service	16	30	34	10	6	2	2	17	48	50
2008	More than 20 years in the federal public service	12	32	32	22	2	0	0	24	44	41

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	16	23	22	36	2	0	59	17	32
2017	3 to 10 years in the federal public service	21	27	36	11	5	0	0	16	48	119
2017	11 to 20 years in the federal public service	24	27	34	7	7	1	0	14	51	85
2017	More than 20 years in the federal public service	9	28	43	17	2	0	2	20	37	47
2014	Less than 3 years in the federal public service	15	25	32	17	6	3	2	25	42	63
2014	3 to 10 years in the federal public service	11	29	34	18	5	1	1	24	41	148
2014	11 to 20 years in the federal public service	21	21	38	12	5	1	1	18	43	76
2014	More than 20 years in the federal public service	21	21	36	15	6	0	0	21	43	47

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	16	7	2	2	13	0	87	5	32
2017	3 to 10 years in the federal public service	28	39	12	16	5	0	0	68	21	120
2017	11 to 20 years in the federal public service	33	41	6	8	12	0	0	74	20	85
2017	More than 20 years in the federal public service	46	26	9	15	4	0	0	72	20	46
2014	Less than 3 years in the federal public service	39	41	3	13	2	0	1	82	15	63
2014	3 to 10 years in the federal public service	37	34	9	13	4	3	0	74	17	149
2014	11 to 20 years in the federal public service	45	37	5	11	3	0	0	82	13	76
2014	More than 20 years in the federal public service	39	35	13	9	4	0	0	74	13	46

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	23	2	2	0	95	2	32
2017	3 to 10 years in the federal public service	40	37	11	9	3	77	13	120
2017	11 to 20 years in the federal public service	27	54	4	8	7	81	15	84
2017	More than 20 years in the federal public service	45	32	6	15	2	77	17	47
2014	Less than 3 years in the federal public service	53	39	5	3	0	92	3	63
2014	3 to 10 years in the federal public service	48	39	7	3	3	86	7	149
2014	11 to 20 years in the federal public service	49	39	7	4	1	88	5	75
2014	More than 20 years in the federal public service	40	45	6	6	2	85	9	47

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	54	39	5	0	0	2	0	95	0	32
2017	3 to 10 years in the federal public service	37	37	14	5	4	3	0	76	9	120
2017	11 to 20 years in the federal public service	29	47	13	5	4	2	0	78	8	85
2017	More than 20 years in the federal public service	42	33	16	4	2	0	2	77	7	45
2014	Less than 3 years in the federal public service	54	40	2	3	1	0	0	94	5	62
2014	3 to 10 years in the federal public service	43	36	14	3	1	3	1	82	4	149
2014	11 to 20 years in the federal public service	45	36	9	4	1	5	0	85	6	76
2014	More than 20 years in the federal public service	49	23	13	4	2	9	0	79	7	47

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	34	5	0	0	2	95	0	32
2017	3 to 10 years in the federal public service	32	43	13	8	4	1	75	13	120
2017	11 to 20 years in the federal public service	25	51	11	6	7	0	76	13	84
2017	More than 20 years in the federal public service	38	34	15	9	2	2	74	11	47
2014	Less than 3 years in the federal public service	48	46	2	4	0	0	94	4	63
2014	3 to 10 years in the federal public service	44	40	8	4	3	1	84	7	149
2014	11 to 20 years in the federal public service	45	33	5	15	1	1	79	16	76
2014	More than 20 years in the federal public service	34	36	17	9	2	2	71	11	47
2011	Less than 3 years in the federal public service	60	27	9	3	0	1	88	3	70
2011	3 to 10 years in the federal public service	38	33	14	9	3	3	73	12	136
2011	11 to 20 years in the federal public service	20	52	17	5	3	5	75	8	66
2011	More than 20 years in the federal public service	41	30	17	9	4	0	70	13	54

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	16	2	2	0	0	0	95	2	32
2017	3 to 10 years in the federal public service	35	40	13	8	3	0	0	76	11	119
2017	11 to 20 years in the federal public service	34	41	11	11	4	0	0	75	14	85
2017	More than 20 years in the federal public service	51	21	15	9	2	2	0	74	11	47
2014	Less than 3 years in the federal public service	67	30	3	0	0	0	0	97	0	63
2014	3 to 10 years in the federal public service	50	37	5	5	3	0	1	88	7	149
2014	11 to 20 years in the federal public service	45	45	4	3	4	0	0	89	7	76
2014	More than 20 years in the federal public service	40	30	13	11	6	0	0	70	17	47
2011	Less than 3 years in the federal public service	67	26	6	1	0	0	0	93	1	70
2011	3 to 10 years in the federal public service	47	32	11	8	1	0	0	79	10	136
2011	11 to 20 years in the federal public service	41	41	5	8	5	2	0	83	12	66
2011	More than 20 years in the federal public service	41	33	22	2	2	0	0	74	4	54
2008	Less than 3 years in the federal public service	51	38	4	3	4	0	0	89	7	74
2008	3 to 10 years in the federal public service	46	39	8	6	1	0	0	85	7	87
2008	11 to 20 years in the federal public service	36	36	12	6	10	0	0	72	16	50
2008	More than 20 years in the federal public service	41	34	12	7	5	0	0	76	12	41

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	19	19	2	2	13	0	73	5	32
2017	3 to 10 years in the federal public service	16	36	17	16	9	5	2	55	27	120
2017	11 to 20 years in the federal public service	18	35	15	26	6	0	0	53	32	85
2017	More than 20 years in the federal public service	22	40	13	11	4	2	7	68	17	45
2014	Less than 3 years in the federal public service	34	35	12	6	2	6	5	77	9	63
2014	3 to 10 years in the federal public service	25	32	14	13	6	6	3	63	21	149
2014	11 to 20 years in the federal public service	29	45	8	8	8	1	1	76	16	76
2014	More than 20 years in the federal public service	30	32	13	11	7	4	2	67	19	46

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	66	34	0	0	0	0	100	0	32
2017	3 to 10 years in the federal public service	55	28	14	3	0	0	83	3	118
2017	11 to 20 years in the federal public service	51	39	8	1	1	0	89	2	85
2017	More than 20 years in the federal public service	57	32	4	0	2	4	93	2	47
2014	Less than 3 years in the federal public service	59	38	0	3	0	0	97	3	63
2014	3 to 10 years in the federal public service	54	36	5	3	1	1	91	3	148
2014	11 to 20 years in the federal public service	55	36	4	4	1	0	91	5	76
2014	More than 20 years in the federal public service	55	34	4	4	2	0	89	6	47
2011	Less than 3 years in the federal public service	60	29	7	0	0	4	93	0	70
2011	3 to 10 years in the federal public service	55	26	12	4	3	1	81	7	136
2011	11 to 20 years in the federal public service	50	36	8	0	3	3	89	3	66
2011	More than 20 years in the federal public service	54	33	7	2	4	0	87	6	54

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	39	12	5	0	11	0	82	5	32
2017	3 to 10 years in the federal public service	28	37	17	8	6	5	0	68	15	120
2017	11 to 20 years in the federal public service	28	40	15	9	6	1	0	69	15	85
2017	More than 20 years in the federal public service	36	36	9	13	4	2	0	74	17	47
2014	Less than 3 years in the federal public service	47	34	7	5	2	5	0	85	7	63
2014	3 to 10 years in the federal public service	37	30	13	12	3	5	1	71	15	148
2014	11 to 20 years in the federal public service	30	45	9	8	8	0	0	75	16	76
2014	More than 20 years in the federal public service	32	42	17	6	2	0	0	75	9	47
2011	Less than 3 years in the federal public service	43	28	13	7	1	4	3	77	9	69
2011	3 to 10 years in the federal public service	33	38	10	9	6	3	1	75	15	136
2011	11 to 20 years in the federal public service	27	38	21	8	5	2	0	66	12	66
2011	More than 20 years in the federal public service	33	44	4	11	6	2	0	79	17	54
2008	Less than 3 years in the federal public service	31	38	15	5	7	4	0	72	13	74
2008	3 to 10 years in the federal public service	37	36	9	11	5	2	0	74	16	87
2008	11 to 20 years in the federal public service	16	44	16	6	18	0	0	60	24	50
2008	More than 20 years in the federal public service	27	39	5	17	12	0	0	66	29	41

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	39	14	0	2	5	0	83	2	32
2017	3 to 10 years in the federal public service	15	43	20	13	4	5	0	61	18	120
2017	11 to 20 years in the federal public service	20	40	16	11	8	5	0	63	20	85
2017	More than 20 years in the federal public service	21	43	11	17	6	2	0	65	24	47
2014	Less than 3 years in the federal public service	28	34	19	10	2	8	0	67	12	63
2014	3 to 10 years in the federal public service	26	28	18	16	5	7	0	58	23	147
2014	11 to 20 years in the federal public service	26	34	17	9	7	7	0	65	17	76
2014	More than 20 years in the federal public service	6	49	27	11	6	0	0	55	17	47
2011	Less than 3 years in the federal public service	21	33	21	6	6	11	1	62	13	70
2011	3 to 10 years in the federal public service	22	33	22	13	4	5	1	59	18	136
2011	11 to 20 years in the federal public service	14	50	14	17	5	2	0	65	22	66
2011	More than 20 years in the federal public service	24	46	17	7	4	2	0	72	11	54

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	32	7	2	5	14	2	83	8	32
2017	3 to 10 years in the federal public service	12	18	18	22	18	12	2	35	45	120
2017	11 to 20 years in the federal public service	7	20	12	26	22	11	2	31	55	85
2017	More than 20 years in the federal public service	21	15	21	23	17	2	0	37	41	47
2014	Less than 3 years in the federal public service	21	24	13	11	8	20	3	58	25	63
2014	3 to 10 years in the federal public service	18	19	16	16	10	18	2	47	32	147
2014	11 to 20 years in the federal public service	12	22	12	15	22	12	5	41	44	76
2014	More than 20 years in the federal public service	13	19	17	21	15	13	2	37	42	47
2011	Less than 3 years in the federal public service	29	19	17	4	9	16	7	61	17	70
2011	3 to 10 years in the federal public service	10	23	25	10	15	13	4	39	31	136
2011	11 to 20 years in the federal public service	8	20	20	18	15	15	5	34	42	66
2011	More than 20 years in the federal public service	11	39	19	15	13	2	2	52	29	54

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	12	0	5	2	93	7	32
2017	3 to 10 years in the federal public service	41	48	4	3	3	89	7	120
2017	11 to 20 years in the federal public service	35	45	2	12	6	80	18	85
2017	More than 20 years in the federal public service	38	49	2	9	2	87	11	47
2014	Less than 3 years in the federal public service	38	52	3	6	2	89	8	63
2014	3 to 10 years in the federal public service	43	39	5	5	6	83	12	149
2014	11 to 20 years in the federal public service	35	48	5	7	5	83	12	76
2014	More than 20 years in the federal public service	27	58	2	11	2	85	13	47
2011	Less than 3 years in the federal public service	57	38	3	3	0	94	3	69
2011	3 to 10 years in the federal public service	46	46	2	5	1	92	6	135
2011	11 to 20 years in the federal public service	48	39	5	6	2	88	8	66
2011	More than 20 years in the federal public service	43	48	4	2	4	91	6	54
2008	Less than 3 years in the federal public service	45	42	4	9	0	86	9	74
2008	3 to 10 years in the federal public service	47	46	5	2	0	93	2	87
2008	11 to 20 years in the federal public service	54	30	4	8	4	84	12	50
2008	More than 20 years in the federal public service	49	32	5	15	0	80	15	41

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	21	2	7	0	0	91	7	32
2017	3 to 10 years in the federal public service	40	28	5	21	5	1	69	26	120
2017	11 to 20 years in the federal public service	42	34	5	14	5	0	76	19	85
2017	More than 20 years in the federal public service	53	17	13	13	4	0	70	17	47
2014	Less than 3 years in the federal public service	41	35	6	11	6	0	76	18	63
2014	3 to 10 years in the federal public service	37	24	5	18	16	0	61	34	148
2014	11 to 20 years in the federal public service	39	26	7	21	7	0	66	28	76
2014	More than 20 years in the federal public service	27	32	6	21	13	0	60	34	47
2011	Less than 3 years in the federal public service	63	27	4	4	1	0	90	6	70
2011	3 to 10 years in the federal public service	53	34	7	4	1	1	88	5	135
2011	11 to 20 years in the federal public service	58	33	3	6	0	0	91	6	66
2011	More than 20 years in the federal public service	61	30	4	6	0	0	91	6	54

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	16	2	7	0	0	91	7	32
2017	3 to 10 years in the federal public service	53	34	6	5	3	0	86	8	118
2017	11 to 20 years in the federal public service	49	32	6	7	6	0	81	13	85
2017	More than 20 years in the federal public service	62	32	2	2	2	0	94	4	47
2014	Less than 3 years in the federal public service	67	22	5	4	0	3	91	4	63
2014	3 to 10 years in the federal public service	56	32	5	3	3	1	89	6	148
2014	11 to 20 years in the federal public service	52	42	1	3	1	0	95	4	76
2014	More than 20 years in the federal public service	48	37	6	2	6	0	85	9	47

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	88	5	2	2	2	0	0	93	5	32
2017	3 to 10 years in the federal public service	70	14	3	7	2	2	3	88	9	120
2017	11 to 20 years in the federal public service	64	13	6	4	4	1	9	86	8	85
2017	More than 20 years in the federal public service	67	22	2	2	0	0	7	95	2	46
2014	Less than 3 years in the federal public service	81	11	0	3	0	3	2	97	3	63
2014	3 to 10 years in the federal public service	68	17	6	3	3	1	2	87	6	149
2014	11 to 20 years in the federal public service	71	16	5	5	1	1	0	88	6	76
2014	More than 20 years in the federal public service	68	21	2	4	0	0	4	93	4	47
2011	Less than 3 years in the federal public service	86	7	4	1	0	1	0	94	1	70
2011	3 to 10 years in the federal public service	79	12	3	3	1	1	1	92	5	135
2011	11 to 20 years in the federal public service	82	9	0	3	2	2	3	95	5	66
2011	More than 20 years in the federal public service	81	11	4	0	0	0	4	96	0	54
2008	Less than 3 years in the federal public service	74	11	7	4	1	0	3	88	6	74
2008	3 to 10 years in the federal public service	68	23	5	2	0	0	2	93	2	87
2008	11 to 20 years in the federal public service	72	16	6	0	4	0	2	90	4	50
2008	More than 20 years in the federal public service	66	27	5	2	0	0	0	93	2	41

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	81	7	2	0	7	0	2	90	7	32
2017	3 to 10 years in the federal public service	65	14	4	6	8	0	3	81	15	120
2017	11 to 20 years in the federal public service	61	14	4	2	8	1	9	84	12	85
2017	More than 20 years in the federal public service	74	13	2	4	0	0	6	93	5	47
2014	Less than 3 years in the federal public service	80	12	3	3	0	2	0	93	3	63
2014	3 to 10 years in the federal public service	69	14	5	3	6	0	3	85	10	149
2014	11 to 20 years in the federal public service	74	12	7	1	4	0	3	88	5	75
2014	More than 20 years in the federal public service	74	19	2	0	0	0	4	98	0	47
2011	Less than 3 years in the federal public service	86	3	1	7	0	0	3	91	7	70
2011	3 to 10 years in the federal public service	75	11	4	3	4	0	4	89	7	135
2011	11 to 20 years in the federal public service	77	11	3	0	3	0	6	94	3	66
2011	More than 20 years in the federal public service	85	9	4	0	0	0	2	96	0	54
2008	Less than 3 years in the federal public service	73	14	7	3	1	0	3	89	4	74
2008	3 to 10 years in the federal public service	77	9	2	2	6	0	3	89	8	87
2008	11 to 20 years in the federal public service	70	16	4	2	4	0	4	90	6	50
2008	More than 20 years in the federal public service	66	17	5	7	2	0	2	85	10	41

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	5	2	5	9	0	5	83	15	32
2017	3 to 10 years in the federal public service	65	8	8	6	8	0	6	77	15	120
2017	11 to 20 years in the federal public service	58	12	7	5	7	1	11	79	13	85
2017	More than 20 years in the federal public service	70	9	7	7	0	0	9	86	7	46
2014	Less than 3 years in the federal public service	72	16	4	3	2	0	3	90	5	63
2014	3 to 10 years in the federal public service	66	9	9	3	5	1	6	80	9	149
2014	11 to 20 years in the federal public service	73	9	7	4	4	0	4	85	8	76
2014	More than 20 years in the federal public service	71	9	4	2	2	0	11	90	5	46
2011	Less than 3 years in the federal public service	70	6	7	7	4	1	4	80	12	70
2011	3 to 10 years in the federal public service	69	10	3	6	7	0	5	83	14	136
2011	11 to 20 years in the federal public service	64	9	8	3	6	2	9	81	10	66
2011	More than 20 years in the federal public service	76	11	4	4	0	0	6	92	4	54
2008	Less than 3 years in the federal public service	54	7	5	8	7	5	14	75	18	74
2008	3 to 10 years in the federal public service	66	8	9	1	5	3	8	83	6	87
2008	11 to 20 years in the federal public service	48	14	14	2	4	2	16	76	7	50
2008	More than 20 years in the federal public service	56	7	10	7	2	0	17	76	12	41

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	79	0	5	0	10	0	7	85	10	31
2017	3 to 10 years in the federal public service	71	11	3	2	8	0	6	87	11	120
2017	11 to 20 years in the federal public service	62	7	6	5	7	1	12	79	14	84
2017	More than 20 years in the federal public service	77	4	2	4	2	0	11	90	7	47
2014	Less than 3 years in the federal public service	80	7	3	0	5	0	4	92	5	63
2014	3 to 10 years in the federal public service	68	11	6	3	5	0	7	85	9	149
2014	11 to 20 years in the federal public service	73	12	5	1	3	0	6	90	4	76
2014	More than 20 years in the federal public service	76	7	4	2	2	0	9	90	5	46
2011	Less than 3 years in the federal public service	77	9	6	1	0	0	7	92	2	70
2011	3 to 10 years in the federal public service	74	6	6	2	6	0	7	85	9	136
2011	11 to 20 years in the federal public service	65	6	5	5	8	0	12	81	14	66
2011	More than 20 years in the federal public service	72	11	7	0	2	0	7	90	2	54
2008	Less than 3 years in the federal public service	61	7	3	4	5	7	14	85	12	74
2008	3 to 10 years in the federal public service	70	6	5	2	6	1	10	86	9	86
2008	11 to 20 years in the federal public service	58	8	6	2	4	0	22	85	8	50
2008	More than 20 years in the federal public service	63	7	7	2	2	0	17	85	6	41

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	5	5	2	7	2	7	85	10	32
2017	3 to 10 years in the federal public service	55	14	8	7	8	2	6	75	16	119
2017	11 to 20 years in the federal public service	51	13	11	7	6	1	12	73	15	85
2017	More than 20 years in the federal public service	60	15	6	9	0	2	9	83	10	47
2014	Less than 3 years in the federal public service	70	12	5	5	0	3	5	89	5	63
2014	3 to 10 years in the federal public service	57	12	9	5	4	3	10	78	11	149
2014	11 to 20 years in the federal public service	50	17	15	4	2	0	12	76	7	76
2014	More than 20 years in the federal public service	55	15	8	6	4	2	9	79	12	47

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	20	2	9	5	0	7	82	15	32
2017	3 to 10 years in the federal public service	53	20	6	7	7	3	5	79	15	120
2017	11 to 20 years in the federal public service	55	13	11	5	5	4	8	77	11	85
2017	More than 20 years in the federal public service	55	23	4	4	0	4	9	90	5	47
2014	Less than 3 years in the federal public service	73	14	3	2	0	6	2	95	2	63
2014	3 to 10 years in the federal public service	50	16	13	5	4	4	8	75	11	149
2014	11 to 20 years in the federal public service	56	20	13	3	1	0	7	82	4	76
2014	More than 20 years in the federal public service	56	15	9	4	4	8	4	80	10	47
2011	Less than 3 years in the federal public service	70	14	4	6	0	1	4	89	6	70
2011	3 to 10 years in the federal public service	65	17	6	3	4	1	3	86	8	136
2011	11 to 20 years in the federal public service	73	8	6	2	3	5	5	88	5	66
2011	More than 20 years in the federal public service	70	15	7	4	2	0	2	87	6	54
2008	Less than 3 years in the federal public service	66	16	9	1	1	1	4	87	3	74
2008	3 to 10 years in the federal public service	67	10	6	5	6	1	6	83	11	87
2008	11 to 20 years in the federal public service	60	12	14	4	0	6	4	80	4	50
2008	More than 20 years in the federal public service	61	15	17	2	0	0	5	79	3	41

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	18	82	120
2017	11 to 20 years in the federal public service	18	82	84
2017	More than 20 years in the federal public service	15	85	47
2014	3 to 10 years in the federal public service	15	85	149
2014	11 to 20 years in the federal public service	20	80	76
2014	More than 20 years in the federal public service	15	85	47

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	55	22
2017	11 to 20 years in the federal public service	33	15
2014	3 to 10 years in the federal public service	57	23
2014	11 to 20 years in the federal public service	40	15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	59	22
2017	11 to 20 years in the federal public service	80	15
2014	3 to 10 years in the federal public service	56	23
2014	11 to 20 years in the federal public service	93	15

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	22
2017	11 to 20 years in the federal public service	0	15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	22
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	23
2014	11 to 20 years in the federal public service	15

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	Total responses
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	23
2014	11 to 20 years in the federal public service	15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15
2014	11 to 20 years in the federal public service	0	15

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	59	22
2017	11 to 20 years in the federal public service	40	15
2014	3 to 10 years in the federal public service	52	23
2014	11 to 20 years in the federal public service	40	15

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	22
2017	11 to 20 years in the federal public service	47	15
2014	3 to 10 years in the federal public service	44	23
2014	11 to 20 years in the federal public service	40	15

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	22
2017	11 to 20 years in the federal public service	40	15
2014	3 to 10 years in the federal public service	44	23
2014	11 to 20 years in the federal public service	40	15

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	59	22
2017	11 to 20 years in the federal public service	33	15
2014	3 to 10 years in the federal public service	52	23
2014	11 to 20 years in the federal public service	33	15

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	22
2017	11 to 20 years in the federal public service	33	15
2014	3 to 10 years in the federal public service	39	23
2014	11 to 20 years in the federal public service	40	15

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	59	22
2017	11 to 20 years in the federal public service	73	15
2014	3 to 10 years in the federal public service	57	23
2014	11 to 20 years in the federal public service	40	15

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	22
2017	11 to 20 years in the federal public service	33	15
2014	3 to 10 years in the federal public service	35	23

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	22
2017	11 to 20 years in the federal public service	15
2014	3 to 10 years in the federal public service	23
2014	11 to 20 years in the federal public service	15

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	45	22
2017	11 to 20 years in the federal public service	60	15
2014	3 to 10 years in the federal public service	56	23
2014	11 to 20 years in the federal public service	73	15

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	22
2014	3 to 10 years in the federal public service	40	23

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	32	22
2017	11 to 20 years in the federal public service	53	15
2014	3 to 10 years in the federal public service	65	23
2014	11 to 20 years in the federal public service	47	15

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	33	15
2014	3 to 10 years in the federal public service	34	23

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	3 to 10 years in the federal public service	22
2014	3 to 10 years in the federal public service	23
2014	11 to 20 years in the federal public service	15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	15

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	36	22
2017	11 to 20 years in the federal public service	40	15
2014	3 to 10 years in the federal public service	26	23

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	22
2014	3 to 10 years in the federal public service	0	23

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	22
2014	3 to 10 years in the federal public service	0	23

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13
2014	11 to 20 years in the federal public service	0	15

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13
2014	11 to 20 years in the federal public service	0	15

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13
2014	11 to 20 years in the federal public service	0	15

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	23	22
2014	3 to 10 years in the federal public service	48	23
2014	11 to 20 years in the federal public service	33	15

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	3 to 10 years in the federal public service	22	23

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	22
2017	11 to 20 years in the federal public service	46	13
2014	3 to 10 years in the federal public service	35	23
2014	11 to 20 years in the federal public service	67	15

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	22
2014	3 to 10 years in the federal public service	0	23

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	50	22
2014	3 to 10 years in the federal public service	70	23
2014	11 to 20 years in the federal public service	67	15

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	11 to 20 years in the federal public service	0	13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	95	5	22
2017	11 to 20 years in the federal public service	100	0	15

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	7	7	9	0	26	5	77	13	32
2017	3 to 10 years in the federal public service	12	10	24	8	9	30	8	35	27	120
2017	11 to 20 years in the federal public service	7	20	24	9	11	26	4	38	28	85
2017	More than 20 years in the federal public service	26	21	19	11	11	9	4	54	24	47
2014	Less than 3 years in the federal public service	16	16	14	0	0	41	13	70	0	63
2014	3 to 10 years in the federal public service	14	11	21	7	7	31	9	43	23	149
2014	11 to 20 years in the federal public service	17	20	17	9	7	28	3	53	23	76
2014	More than 20 years in the federal public service	13	25	9	9	15	27	2	54	34	47

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	65	19	5	5	0	7	0	90	5	32
2017	3 to 10 years in the federal public service	25	33	18	8	7	8	2	64	17	120
2017	11 to 20 years in the federal public service	20	36	16	13	7	7	0	61	22	85
2017	More than 20 years in the federal public service	32	30	23	6	6	2	0	63	13	47
2014	Less than 3 years in the federal public service	45	32	6	3	0	14	0	89	4	63
2014	3 to 10 years in the federal public service	33	31	14	9	3	8	1	71	13	149
2014	11 to 20 years in the federal public service	25	37	20	5	5	8	0	67	11	76
2014	More than 20 years in the federal public service	32	30	15	11	9	4	0	65	20	47
2011	Less than 3 years in the federal public service	56	26	6	7	1	4	0	85	9	70
2011	3 to 10 years in the federal public service	38	35	13	8	4	3	0	75	12	136
2011	11 to 20 years in the federal public service	38	34	14	8	2	5	0	76	10	65
2011	More than 20 years in the federal public service	41	31	19	7	0	2	0	74	8	54

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Less than 3 years in the federal public service	0	100	32
2017	3 to 10 years in the federal public service	11	89	120
2017	11 to 20 years in the federal public service	11	89	85
2017	More than 20 years in the federal public service	11	89	47
2014	3 to 10 years in the federal public service	4	96	149
2014	More than 20 years in the federal public service	11	89	47

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	54	13

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	85	13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	77	13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	38	13

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	69	13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	3 to 10 years in the federal public service	0	13

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	100	0	13

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	9	9	0	0	28	7	86	0	32
2017	3 to 10 years in the federal public service	13	10	26	4	1	38	8	43	9	120
2017	11 to 20 years in the federal public service	7	16	25	5	7	35	5	39	20	85
2017	More than 20 years in the federal public service	30	19	15	4	6	23	2	66	14	47
2014	Less than 3 years in the federal public service	23	21	11	2	0	35	8	77	3	62
2014	3 to 10 years in the federal public service	20	9	20	1	0	43	7	57	3	149
2014	11 to 20 years in the federal public service	19	15	17	4	3	38	4	59	11	76
2014	More than 20 years in the federal public service	13	15	17	2	9	39	6	50	19	47

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	57	32	5	0	0	7	0	95	0	32
2017	3 to 10 years in the federal public service	28	32	22	3	2	11	3	69	6	120
2017	11 to 20 years in the federal public service	24	35	16	5	6	14	0	68	12	85
2017	More than 20 years in the federal public service	40	30	19	4	2	2	2	73	7	47
2014	Less than 3 years in the federal public service	40	39	3	2	0	16	0	94	2	62
2014	3 to 10 years in the federal public service	35	28	17	1	0	18	1	78	1	149
2014	11 to 20 years in the federal public service	30	36	16	3	3	13	0	76	6	76
2014	More than 20 years in the federal public service	41	19	23	4	4	9	0	65	9	47
2011	Less than 3 years in the federal public service	63	24	4	1	0	7	0	94	2	70
2011	3 to 10 years in the federal public service	46	29	11	5	1	7	0	82	6	136
2011	11 to 20 years in the federal public service	42	32	17	0	0	9	0	81	0	65
2011	More than 20 years in the federal public service	39	44	9	4	2	2	0	85	6	54

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	23	78	120
2017	11 to 20 years in the federal public service	20	80	85
2017	More than 20 years in the federal public service	28	72	47
2014	Less than 3 years in the federal public service	11	89	63
2014	3 to 10 years in the federal public service	12	88	149
2014	11 to 20 years in the federal public service	17	83	76
2014	More than 20 years in the federal public service	20	80	46

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	3 to 10 years in the federal public service	74	26	27
2017	11 to 20 years in the federal public service	82	18	17
2017	More than 20 years in the federal public service	100	0	13
2014	3 to 10 years in the federal public service	89	11	18
2014	11 to 20 years in the federal public service	85	15	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	3 to 10 years in the federal public service	60	30	5	5	0	90	5	20
2017	11 to 20 years in the federal public service	43	29	7	14	7	71	21	14
2017	More than 20 years in the federal public service	46	31	0	15	8	77	23	13
2014	3 to 10 years in the federal public service	56	19	13	13	0	75	13	16
2014	11 to 20 years in the federal public service	36	55	0	9	0	91	9	11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	33	2	0	0	0	20	97	0	32
2017	3 to 10 years in the federal public service	29	57	5	3	2	0	4	89	5	119
2017	11 to 20 years in the federal public service	47	40	6	2	1	0	4	90	4	85
2017	More than 20 years in the federal public service	62	30	2	0	0	0	6	98	0	47
2014	Less than 3 years in the federal public service	18	56	6	6	0	2	12	86	8	63
2014	3 to 10 years in the federal public service	32	51	5	2	2	1	7	90	4	149
2014	11 to 20 years in the federal public service	40	46	1	0	1	3	9	97	1	76
2014	More than 20 years in the federal public service	45	47	9	0	0	0	0	91	0	47
2011	Less than 3 years in the federal public service	9	52	10	12	3	3	12	71	17	69
2011	3 to 10 years in the federal public service	23	53	9	1	1	1	11	87	3	136
2011	11 to 20 years in the federal public service	35	45	5	3	0	0	12	91	4	65
2011	More than 20 years in the federal public service	56	33	6	0	0	0	6	94	0	54
2008	Less than 3 years in the federal public service	12	42	14	11	5	7	9	65	19	74
2008	3 to 10 years in the federal public service	25	47	9	7	0	0	11	82	8	87
2008	11 to 20 years in the federal public service	30	50	8	0	2	0	10	89	2	50
2008	More than 20 years in the federal public service	32	54	2	0	0	0	12	97	0	41

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	32	34	9	2	0	5	18	85	3	32
2017	3 to 10 years in the federal public service	9	29	22	9	3	23	5	53	17	120
2017	11 to 20 years in the federal public service	14	29	20	7	6	18	6	57	17	85
2017	More than 20 years in the federal public service	19	34	15	11	2	17	2	66	16	47
2014	Less than 3 years in the federal public service	10	26	16	6	0	28	13	62	11	63
2014	3 to 10 years in the federal public service	16	25	18	6	4	21	10	59	15	149
2014	11 to 20 years in the federal public service	15	29	15	3	4	27	8	67	10	76
2014	More than 20 years in the federal public service	24	38	17	9	2	11	0	69	12	47
2011	Less than 3 years in the federal public service	7	23	19	4	1	33	13	55	11	70
2011	3 to 10 years in the federal public service	10	34	19	5	2	23	7	62	11	136
2011	11 to 20 years in the federal public service	17	40	12	3	3	15	9	76	8	65
2011	More than 20 years in the federal public service	24	41	15	0	2	17	2	80	2	54

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	63	14	5	2	0	7	9	92	3	32
2017	3 to 10 years in the federal public service	42	27	14	3	3	9	3	78	6	120
2017	11 to 20 years in the federal public service	40	31	8	5	2	9	5	82	8	85
2017	More than 20 years in the federal public service	43	23	13	6	4	2	9	74	12	47
2014	Less than 3 years in the federal public service	44	26	10	0	0	8	13	88	0	63
2014	3 to 10 years in the federal public service	47	29	9	1	0	7	7	88	2	149
2014	11 to 20 years in the federal public service	37	32	5	4	0	15	8	88	5	76
2014	More than 20 years in the federal public service	53	27	11	2	2	2	2	84	4	47
2011	Less than 3 years in the federal public service	40	23	11	0	3	11	11	81	4	70
2011	3 to 10 years in the federal public service	38	30	7	4	1	10	10	85	6	136
2011	11 to 20 years in the federal public service	34	29	14	5	2	5	12	76	7	65
2011	More than 20 years in the federal public service	44	33	13	2	0	2	6	84	2	54
2008	Less than 3 years in the federal public service	34	24	11	1	1	22	7	81	4	74
2008	3 to 10 years in the federal public service	36	31	10	6	1	3	12	79	8	86
2008	11 to 20 years in the federal public service	28	38	14	0	0	12	8	83	0	50
2008	More than 20 years in the federal public service	39	37	10	2	2	0	10	84	5	41

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	62	17	5	2	0	7	7	92	3	31
2017	3 to 10 years in the federal public service	28	30	18	5	5	12	3	68	12	120
2017	11 to 20 years in the federal public service	25	33	17	2	6	13	4	70	10	84
2017	More than 20 years in the federal public service	30	34	13	4	4	9	6	75	10	47
2014	Less than 3 years in the federal public service	42	27	8	0	0	11	12	89	0	63
2014	3 to 10 years in the federal public service	38	27	11	5	0	12	7	80	7	149
2014	11 to 20 years in the federal public service	33	34	5	5	1	13	8	85	8	76
2014	More than 20 years in the federal public service	30	38	13	4	4	9	2	76	10	47
2011	Less than 3 years in the federal public service	29	23	11	3	1	21	11	77	6	70
2011	3 to 10 years in the federal public service	32	27	12	5	1	15	8	76	9	136
2011	11 to 20 years in the federal public service	32	32	15	6	0	5	9	75	7	65
2011	More than 20 years in the federal public service	35	35	13	7	2	6	2	76	10	54
2008	Less than 3 years in the federal public service	28	22	12	4	4	19	11	71	12	74
2008	3 to 10 years in the federal public service	31	34	9	6	3	8	8	78	11	87
2008	11 to 20 years in the federal public service	24	38	16	10	2	2	8	69	13	50
2008	More than 20 years in the federal public service	24	24	24	15	2	0	10	54	19	41

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	75	18	5	0	0	0	2	95	0	32
2017	3 to 10 years in the federal public service	44	35	8	6	7	1	0	80	13	119
2017	11 to 20 years in the federal public service	52	22	8	5	12	1	0	75	17	85
2017	More than 20 years in the federal public service	62	19	6	11	2	0	0	81	13	47

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	84	7	5	0	0	2	2	95	0	32
2017	3 to 10 years in the federal public service	44	32	10	3	8	3	0	78	12	120
2017	11 to 20 years in the federal public service	51	22	9	8	8	1	0	74	17	85
2017	More than 20 years in the federal public service	62	17	9	6	4	2	0	80	11	47

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	39	12	0	0	2	88	0	32
2017	3 to 10 years in the federal public service	16	50	16	11	4	3	68	16	119
2017	11 to 20 years in the federal public service	19	47	14	8	8	4	68	17	85
2017	More than 20 years in the federal public service	28	51	17	0	0	4	82	0	47

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	27	14	7	2	2	76	10	32
2017	3 to 10 years in the federal public service	10	32	26	18	11	3	43	30	119
2017	11 to 20 years in the federal public service	7	32	24	22	14	1	39	37	85
2017	More than 20 years in the federal public service	13	36	17	28	4	2	50	33	47

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	23	9	12	7	2	0	71	19	32
2017	3 to 10 years in the federal public service	25	26	22	13	13	1	0	52	26	119
2017	11 to 20 years in the federal public service	40	29	18	6	7	0	0	69	13	84
2017	More than 20 years in the federal public service	40	19	19	11	9	0	2	61	20	47

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	43	16	9	2	2	0	71	12	32
2017	3 to 10 years in the federal public service	6	29	31	15	19	0	0	35	34	120
2017	11 to 20 years in the federal public service	7	33	25	20	15	0	0	40	35	85
2017	More than 20 years in the federal public service	9	34	26	15	15	0	2	43	30	47

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	51	21	23	0	2	2	0	74	2	32
2017	3 to 10 years in the federal public service	12	37	25	13	13	0	0	48	27	120
2017	11 to 20 years in the federal public service	12	37	21	15	12	1	1	50	28	84
2017	More than 20 years in the federal public service	17	34	26	11	11	0	2	52	22	47

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	44	19	23	2	9	2	0	64	12	32
2017	3 to 10 years in the federal public service	7	22	26	21	24	0	0	29	45	119
2017	11 to 20 years in the federal public service	9	26	24	22	18	1	0	36	40	85
2017	More than 20 years in the federal public service	17	17	23	19	21	0	2	35	41	47

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	60	14	16	0	0	5	5	82	0	32
2017	3 to 10 years in the federal public service	28	35	17	10	8	0	2	64	19	119
2017	11 to 20 years in the federal public service	31	36	19	7	6	1	0	67	13	84
2017	More than 20 years in the federal public service	28	36	17	4	11	2	2	67	16	47

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	45	32	16	2	5	0	0	77	7	32
2017	3 to 10 years in the federal public service	22	28	21	20	8	1	0	50	29	120
2017	11 to 20 years in the federal public service	15	36	21	14	13	0	0	51	27	84
2017	More than 20 years in the federal public service	23	34	21	11	9	0	2	59	20	47

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	38	27	26	7	0	2	0	67	7	32
2017	3 to 10 years in the federal public service	13	33	23	22	10	0	0	46	32	120
2017	11 to 20 years in the federal public service	12	32	25	21	11	0	0	44	32	85
2017	More than 20 years in the federal public service	26	38	21	9	4	0	2	65	13	47

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	46	16	21	12	2	2	0	64	14	32
2017	3 to 10 years in the federal public service	9	26	21	23	20	1	0	35	44	120
2017	11 to 20 years in the federal public service	5	25	24	27	19	1	0	30	46	85
2017	More than 20 years in the federal public service	6	30	36	13	13	0	2	37	26	47

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	27	31	26	9	5	2	0	59	14	32
2017	3 to 10 years in the federal public service	12	25	23	18	22	1	0	37	40	119
2017	11 to 20 years in the federal public service	11	25	14	32	18	1	0	36	50	85
2017	More than 20 years in the federal public service	11	40	21	11	15	0	2	52	26	47

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	40	23	32	2	0	2	0	65	2	32
2017	3 to 10 years in the federal public service	24	28	23	15	9	0	1	52	24	120
2017	11 to 20 years in the federal public service	20	33	21	18	5	2	0	55	23	84
2017	More than 20 years in the federal public service	26	36	17	9	9	0	4	64	18	47

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	16	5	2	2	0	91	5	32
2017	3 to 10 years in the federal public service	48	24	13	8	5	3	74	14	120
2017	11 to 20 years in the federal public service	55	27	14	0	4	0	82	4	84
2017	More than 20 years in the federal public service	72	15	9	2	2	0	87	4	46

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	78	13	0	0	5	2	2	95	5	32
2017	3 to 10 years in the federal public service	68	15	7	4	5	0	1	84	9	120
2017	11 to 20 years in the federal public service	71	13	5	5	4	1	1	87	9	84
2017	More than 20 years in the federal public service	77	11	9	0	4	0	0	87	4	47

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	72	16	2	5	5	0	88	9	32
2017	3 to 10 years in the federal public service	47	35	8	6	3	1	83	9	119
2017	11 to 20 years in the federal public service	48	36	11	4	0	1	86	4	85
2017	More than 20 years in the federal public service	52	39	4	2	2	0	91	4	46

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	74	14	2	2	7	0	88	9	32
2017	3 to 10 years in the federal public service	43	24	13	12	8	1	67	20	120
2017	11 to 20 years in the federal public service	42	29	10	12	7	1	71	19	84
2017	More than 20 years in the federal public service	49	32	6	2	11	0	81	13	47

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	5	0	2	7	0	19	89	11	32
2017	3 to 10 years in the federal public service	45	14	7	2	0	1	32	88	3	119
2017	11 to 20 years in the federal public service	52	21	5	4	0	0	19	90	4	85
2017	More than 20 years in the federal public service	62	13	6	0	0	0	19	92	0	47

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	61	27	2	2	5	2	90	7	32
2017	3 to 10 years in the federal public service	51	29	9	5	3	3	83	8	119
2017	11 to 20 years in the federal public service	63	24	6	4	1	1	89	5	82
2017	More than 20 years in the federal public service	64	19	11	0	0	6	89	0	47

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	67	7	16	2	7	0	0	74	9	32
2017	3 to 10 years in the federal public service	52	22	12	8	6	0	2	75	14	120
2017	11 to 20 years in the federal public service	61	27	7	4	1	0	0	88	5	84
2017	More than 20 years in the federal public service	70	21	2	0	2	2	2	96	2	47

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	70	23	5	2	0	0	93	2	32
2017	3 to 10 years in the federal public service	49	31	13	4	2	2	81	6	120
2017	11 to 20 years in the federal public service	57	24	11	5	1	2	83	6	83
2017	More than 20 years in the federal public service	57	28	7	4	2	2	87	7	46

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	33	41	21	5	0	0	74	5	32
2017	3 to 10 years in the federal public service	3	29	42	18	8	0	32	26	119
2017	11 to 20 years in the federal public service	8	21	43	18	8	1	30	27	84
2017	More than 20 years in the federal public service	6	30	51	9	4	0	36	13	47

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	0	9	29	52	9	61	9	32
2017	3 to 10 years in the federal public service	11	31	38	16	4	20	42	120
2017	11 to 20 years in the federal public service	11	31	39	16	4	20	41	85
2017	More than 20 years in the federal public service	4	26	45	19	6	26	30	47

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	47	29	16	0	0	7	0	51	49	32
2017	3 to 10 years in the federal public service	22	32	31	6	6	3	0	23	77	119
2017	11 to 20 years in the federal public service	21	31	31	6	5	6	1	23	77	85
2017	More than 20 years in the federal public service	34	34	28	2	0	2	0	35	65	47

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	3 to 10 years in the federal public service	1	88
2017	11 to 20 years in the federal public service	7	59
2017	More than 20 years in the federal public service	0	30

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	10	16
2017	3 to 10 years in the federal public service	9	88
2017	11 to 20 years in the federal public service	15	59
2017	More than 20 years in the federal public service	10	30

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	34	16
2017	3 to 10 years in the federal public service	6	88
2017	11 to 20 years in the federal public service	8	59
2017	More than 20 years in the federal public service	0	30

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	16
2017	3 to 10 years in the federal public service	41	88
2017	11 to 20 years in the federal public service	42	59
2017	More than 20 years in the federal public service	40	30

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	0	16
2017	3 to 10 years in the federal public service	2	88
2017	11 to 20 years in the federal public service	0	59
2017	More than 20 years in the federal public service	0	30

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Less than 3 years in the federal public service	36	16
2017	3 to 10 years in the federal public service	65	88
2017	11 to 20 years in the federal public service	56	59
2017	More than 20 years in the federal public service	67	30

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Less than 3 years in the federal public service	25	75	0	0	0	0	16
2017	3 to 10 years in the federal public service	33	40	11	4	2	11	85
2017	11 to 20 years in the federal public service	31	49	10	3	2	5	59
2017	More than 20 years in the federal public service	40	33	20	7	0	0	30

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	59	15	5	5	5	5	5	83	11	16
2017	3 to 10 years in the federal public service	33	24	12	13	8	1	9	63	24	89
2017	11 to 20 years in the federal public service	15	33	12	17	3	5	15	60	25	60
2017	More than 20 years in the federal public service	40	30	7	7	10	0	7	75	18	30

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Less than 3 years in the federal public service	34	5	0	5	10	10	36	72	28	16
2017	3 to 10 years in the federal public service	7	9	11	3	11	12	46	38	35	89
2017	11 to 20 years in the federal public service	5	8	13	7	3	8	55	36	27	60
2017	More than 20 years in the federal public service	10	7	10	3	3	0	67	50	20	30

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 105. In total, how many years have you been working in the federal public service?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.