2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	35	46	8	9	3	81	12	89
2017	Compliance, inspection and enforcement	46	44	5	0	5	90	5	41
2017	Communications or public affairs	40	30	10	10	10	70	20	10
2017	Legal services	18	64	0	18	0	82	18	11
2017	Administration and operations	32	16	24	16	12	48	28	25
2017	Human resources	21	36	21	7	14	57	21	14
2017	Information management	0	58	17	8	17	58	25	12
2017	None of the above	29	43	5	14	10	71	24	21
2014	Federal regulators	47	38	5	8	2	86	9	122
2014	Compliance, inspection and enforcement	46	46	3	5	0	92	5	37
2014	Communications or public affairs	38	38	15	8	0	77	8	13
2014	Legal services	39	48	9	0	4	87	4	23
2014	Administration and operations	25	43	12	12	9	68	20	35
2014	Human resources	13	73	7	0	7	87	7	15
2014	Financial management	30	35	7	7	20	65	28	14
2014	Information management	30	40	20	0	10	70	10	10
2014	Information technology	50	30	10	0	10	80	10	10
2014	None of the above	35	27	23	4	12	62	15	26

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	31	40	5	13	8	3	73	21	89
2017	Compliance, inspection and enforcement	34	27	20	12	7	0	61	20	41
2017	Communications or public affairs	20	50	0	20	10	0	70	30	10
2017	Legal services	27	45	9	18	0	0	73	18	11
2017	Administration and operations	28	40	12	4	16	0	68	20	25
2017	Human resources	15	31	38	0	15	0	46	15	13
2017	Information management	8	58	0	8	25	0	67	33	12
2017	None of the above	14	43	5	14	24	0	57	38	21

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	56	34	5	4	0	0	90	4	89
2017	Compliance, inspection and enforcement	61	27	7	0	5	0	88	5	41
2017	Communications or public affairs	70	10	20	0	0	0	80	0	10
2017	Legal services	18	64	18	0	0	0	82	0	11
2017	Administration and operations	40	32	20	0	8	0	72	8	25
2017	Human resources	33	53	7	0	7	0	87	7	15
2017	Information management	42	33	8	8	8	0	75	17	12
2017	None of the above	38	43	10	5	5	0	81	10	21
2014	Federal regulators	65	26	5	4	0	0	91	4	122
2014	Compliance, inspection and enforcement	73	24	3	0	0	0	97	0	37
2014	Communications or public affairs	46	54	0	0	0	0	100	0	13
2014	Legal services	57	35	4	4	0	0	91	4	23
2014	Administration and operations	57	29	6	3	3	3	88	6	35
2014	Human resources	53	47	0	0	0	0	100	0	15
2014	Financial management	57	20	15	0	7	0	78	7	14
2014	Information management	70	10	10	10	0	0	80	10	10
2014	Information technology	60	20	10	0	10	0	80	10	10
2014	None of the above	54	19	12	8	8	0	73	15	26

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	41	10	7	0	0	84	7	88
2017	Compliance, inspection and enforcement	41	44	7	2	5	0	85	7	41
2017	Communications or public affairs	30	50	0	20	0	0	80	20	10
2017	Legal services	18	55	0	27	0	0	73	27	11
2017	Administration and operations	33	29	8	13	13	4	65	26	24
2017	Human resources	13	47	27	7	7	0	60	13	15
2017	Information management	25	25	25	25	0	0	50	25	12
2017	None of the above	24	52	5	10	10	0	76	19	21
2014	Federal regulators	54	31	7	6	3	0	85	8	122
2014	Compliance, inspection and enforcement	51	43	3	3	0	0	95	3	37
2014	Communications or public affairs	15	77	0	8	0	0	92	8	13
2014	Legal services	48	48	4	0	0	0	96	0	23
2014	Administration and operations	37	43	6	6	6	3	82	12	35
2014	Human resources	27	53	7	13	0	0	80	13	15
2014	Financial management	30	35	15	13	7	0	65	20	14
2014	Information management	40	40	10	0	10	0	80	10	10
2014	Information technology	60	30	0	0	10	0	90	10	10
2014	None of the above	35	19	23	4	19	0	54	23	26

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	23	47	15	11	1	2	0	72	12	89
2017	Compliance, inspection and enforcement	27	49	15	5	5	0	0	76	10	41
2017	Communications or public affairs	10	40	10	30	10	0	0	50	40	10
2017	Legal services	27	18	9	36	9	0	0	45	45	11
2017	Administration and operations	44	32	8	8	8	0	0	76	16	25
2017	Human resources	20	40	33	0	7	0	0	60	7	15
2017	Information management	25	8	33	17	17	0	0	33	33	12
2017	None of the above	19	24	33	10	14	0	0	43	24	21
2014	Federal regulators	51	35	8	6	1	0	0	86	7	122
2014	Compliance, inspection and enforcement	49	43	3	0	3	3	0	94	3	37
2014	Communications or public affairs	38	38	15	8	0	0	0	77	8	13
2014	Legal services	70	22	4	4	0	0	0	91	4	23
2014	Administration and operations	37	43	9	9	0	0	3	82	9	35
2014	Human resources	13	67	13	0	0	7	0	86	0	15
2014	Financial management	37	28	15	20	0	0	0	65	20	14
2014	Information management	10	70	10	0	10	0	0	80	10	10
2014	Information technology	60	20	10	10	0	0	0	80	10	10
2014	None of the above	23	38	12	8	19	0	0	62	27	26

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	43	14	17	1	2	0	67	19	89
2017	Compliance, inspection and enforcement	27	44	22	2	5	0	0	71	7	41
2017	Communications or public affairs	10	50	0	30	10	0	0	60	40	10
2017	Legal services	20	30	10	30	10	0	0	50	40	10
2017	Administration and operations	36	32	12	16	4	0	0	68	20	25
2017	Human resources	20	40	33	0	7	0	0	60	7	15
2017	Information management	8	42	25	8	17	0	0	50	25	12
2017	None of the above	19	33	24	10	14	0	0	52	24	21
2014	Federal regulators	47	37	8	7	2	0	0	83	8	122
2014	Compliance, inspection and enforcement	57	30	11	3	0	0	0	86	3	37
2014	Communications or public affairs	23	62	8	8	0	0	0	85	8	13
2014	Legal services	65	26	9	0	0	0	0	91	0	23
2014	Administration and operations	28	60	3	3	3	0	3	91	6	35
2014	Human resources	20	60	13	7	0	0	0	80	7	15
2014	Financial management	30	35	15	20	0	0	0	65	20	14
2014	Information management	40	40	10	0	10	0	0	80	10	10
2014	Information technology	50	40	0	10	0	0	0	90	10	10
2014	None of the above	23	38	12	12	15	0	0	62	27	26

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	31	29	13	13	5	6	2	66	20	89
2017	Compliance, inspection and enforcement	41	17	24	7	7	0	2	60	15	41
2017	Communications or public affairs	30	30	0	20	10	0	10	67	33	10
2017	Legal services	30	20	10	20	10	10	0	56	33	10
2017	Administration and operations	40	8	16	32	0	4	0	50	33	25
2017	Human resources	13	27	20	20	13	7	0	43	36	15
2017	Information management	33	8	25	17	17	0	0	42	33	12
2017	None of the above	24	43	14	5	14	0	0	67	19	21
2014	Federal regulators	50	26	9	8	3	3	1	79	11	122
2014	Compliance, inspection and enforcement	51	30	5	5	0	5	3	88	6	37
2014	Communications or public affairs	31	54	8	8	0	0	0	85	8	13
2014	Legal services	61	22	9	0	0	9	0	90	0	23
2014	Administration and operations	35	37	12	3	6	3	5	78	9	35
2014	Human resources	20	40	27	7	0	7	0	64	7	15
2014	Financial management	30	28	7	0	35	0	0	57	35	14
2014	Information management	40	20	30	0	10	0	0	60	10	10
2014	Information technology	30	30	30	0	10	0	0	60	10	10
2014	None of the above	27	27	12	12	19	4	0	56	32	26

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	38	5	3	9	2	1	82	12	89
2017	Compliance, inspection and enforcement	44	29	7	7	2	10	0	81	11	41
2017	Communications or public affairs	40	30	0	10	20	0	0	70	30	10
2017	Legal services	45	36	18	0	0	0	0	82	0	11
2017	Administration and operations	44	32	12	8	4	0	0	76	12	25
2017	Human resources	13	40	27	20	0	0	0	53	20	15
2017	Information management	42	25	0	8	17	8	0	73	27	12
2017	None of the above	38	14	29	14	5	0	0	52	19	21
2014	Federal regulators	46	27	14	7	3	1	3	76	9	122
2014	Compliance, inspection and enforcement	54	32	8	0	0	3	3	91	0	37
2014	Communications or public affairs	23	38	0	31	8	0	0	62	38	13
2014	Legal services	57	26	0	13	0	4	0	86	14	23
2014	Administration and operations	43	23	20	6	3	3	2	70	9	35
2014	Human resources	33	40	7	7	0	13	0	85	8	15
2014	Financial management	37	20	22	15	6	0	0	57	20	14
2014	Information management	70	10	0	10	10	0	0	80	20	10
2014	Information technology	80	20	0	0	0	0	0	100	0	10
2014	None of the above	46	31	4	12	8	0	0	77	19	26

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	41	3	9	3	1	1	85	12	89
2017	Compliance, inspection and enforcement	46	32	7	7	5	2	0	80	13	41
2017	Communications or public affairs	20	40	20	0	20	0	0	60	20	10
2017	Legal services	45	27	18	0	9	0	0	73	9	11
2017	Administration and operations	44	28	8	16	4	0	0	72	20	25
2017	Human resources	0	53	13	33	0	0	0	53	33	15
2017	Information management	33	50	8	8	0	0	0	83	8	12
2017	None of the above	38	29	5	24	5	0	0	67	29	21
2014	Federal regulators	39	36	8	10	5	0	3	77	15	122
2014	Compliance, inspection and enforcement	57	35	0	5	0	0	3	94	6	37
2014	Communications or public affairs	23	38	0	23	15	0	0	62	38	13
2014	Legal services	43	43	4	9	0	0	0	87	9	23
2014	Administration and operations	35	37	14	9	0	3	2	76	9	35
2014	Human resources	33	53	0	7	0	7	0	93	7	15
2014	Financial management	22	50	20	7	0	0	0	72	7	14
2014	Information management	60	20	10	10	0	0	0	80	10	10
2014	Information technology	70	30	0	0	0	0	0	100	0	10
2014	None of the above	31	35	4	19	8	4	0	68	28	26

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	50	26	6	4	11	0	2	78	15	89
2017	Compliance, inspection and enforcement	46	37	12	2	2	0	0	83	5	41
2017	Communications or public affairs	40	20	10	0	30	0	0	60	30	10
2017	Legal services	27	45	9	18	0	0	0	73	18	11
2017	Administration and operations	48	28	12	0	12	0	0	76	12	25
2017	Human resources	20	27	27	20	7	0	0	47	27	15
2017	Information management	42	25	17	8	8	0	0	67	17	12
2017	None of the above	38	29	14	5	14	0	0	67	19	21
2014	Federal regulators	49	26	11	7	4	0	3	77	12	122
2014	Compliance, inspection and enforcement	59	32	0	8	0	0	0	92	8	37
2014	Communications or public affairs	15	46	0	23	15	0	0	62	38	13
2014	Legal services	61	17	17	4	0	0	0	78	4	23
2014	Administration and operations	49	26	12	6	6	0	2	76	12	35
2014	Human resources	33	53	7	0	0	7	0	93	0	15
2014	Financial management	37	35	15	0	13	0	0	72	13	14
2014	Information management	50	40	10	0	0	0	0	90	0	10
2014	Information technology	70	30	0	0	0	0	0	100	0	10
2014	None of the above	42	31	4	8	15	0	0	73	23	26

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	17	27	16	19	16	4	0	46	37	89
2017	Compliance, inspection and enforcement	12	32	15	20	12	10	0	49	35	41
2017	Communications or public affairs	10	40	20	20	10	0	0	50	30	10
2017	Legal services	9	36	0	27	18	9	0	50	50	11
2017	Administration and operations	16	48	8	28	0	0	0	64	28	25
2017	Human resources	13	40	20	20	0	7	0	57	21	15
2017	Information management	0	25	17	17	25	17	0	30	50	12
2017	None of the above	10	14	10	29	33	5	0	25	65	21
2014	Federal regulators	27	41	10	12	3	5	1	72	17	122
2014	Compliance, inspection and enforcement	36	47	8	0	0	8	0	91	0	36
2014	Communications or public affairs	8	54	15	15	8	0	0	62	23	13
2014	Legal services	48	39	4	9	0	0	0	87	9	23
2014	Administration and operations	25	46	17	9	0	3	0	73	9	35
2014	Human resources	20	40	13	7	0	20	0	75	8	15
2014	Financial management	15	28	30	15	6	7	0	46	22	14
2014	Information management	30	50	10	0	10	0	0	80	10	10
2014	Information technology	10	50	20	0	0	20	0	75	0	10
2014	None of the above	12	38	4	15	23	8	0	54	42	26

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	13	24	18	26	16	3	0	38	44	89
2017	Compliance, inspection and enforcement	7	27	17	27	22	0	0	34	49	41
2017	Communications or public affairs	0	50	10	20	20	0	0	50	40	10
2017	Legal services	9	27	0	27	36	0	0	36	64	11
2017	Administration and operations	16	52	8	20	4	0	0	68	24	25
2017	Human resources	20	33	20	13	13	0	0	53	27	15
2017	Information management	0	17	17	42	25	0	0	17	67	12
2017	None of the above	14	14	10	24	38	0	0	29	62	21
2014	Federal regulators	22	45	12	14	6	0	1	68	20	122
2014	Compliance, inspection and enforcement	30	51	5	8	0	5	0	86	9	37
2014	Communications or public affairs	8	46	8	23	8	8	0	58	33	13
2014	Legal services	48	35	13	4	0	0	0	83	4	23
2014	Administration and operations	25	52	17	3	0	3	0	79	3	35
2014	Human resources	7	60	13	7	0	13	0	77	8	15
2014	Financial management	15	22	30	7	20	6	0	39	30	14
2014	Information management	20	30	20	20	10	0	0	50	30	10
2014	Information technology	10	50	10	10	10	10	0	67	22	10
2014	None of the above	8	27	23	19	23	0	0	35	42	26

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	22	17	27	19	4	33	49	89
2017	Compliance, inspection and enforcement	0	28	20	20	20	13	31	46	40
2017	Communications or public affairs	0	30	30	20	20	0	30	40	10
2017	Legal services	18	18	0	36	27	0	36	64	11
2017	Administration and operations	20	36	4	28	8	4	58	38	25
2017	Human resources	7	27	33	20	13	0	33	33	15
2017	Information management	0	0	33	33	33	0	0	67	12
2017	None of the above	10	14	14	24	29	10	26	58	21
2014	Federal regulators	17	41	16	16	7	3	60	23	122
2014	Compliance, inspection and enforcement	24	35	16	14	0	11	67	15	37
2014	Communications or public affairs	8	31	23	15	15	8	42	33	13
2014	Legal services	30	52	9	9	0	0	83	9	23
2014	Administration and operations	14	46	22	12	0	6	64	12	35
2014	Human resources	14	50	14	14	0	7	69	15	14
2014	Financial management	15	30	22	7	20	6	47	30	14
2014	Information management	10	60	10	10	10	0	70	20	10
2014	Information technology	10	40	20	10	0	20	63	13	10
2014	None of the above	8	19	12	31	23	8	29	58	26

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	8	23	15	20	25	10	33	50	88
2017	Compliance, inspection and enforcement	10	29	10	20	29	2	40	50	41
2017	Communications or public affairs	0	30	30	10	30	0	30	40	10
2017	Legal services	27	9	0	9	45	9	40	60	11
2017	Administration and operations	24	40	8	20	8	0	64	28	25
2017	Human resources	13	20	33	13	20	0	33	33	15
2017	Information management	8	8	25	25	33	0	17	58	12
2017	None of the above	14	5	24	14	43	0	19	57	21
2014	Federal regulators	20	35	16	15	8	6	59	24	122
2014	Compliance, inspection and enforcement	22	36	17	11	3	11	66	16	36
2014	Communications or public affairs	8	23	38	8	23	0	31	31	13
2014	Legal services	30	48	4	17	0	0	78	17	23
2014	Administration and operations	20	40	20	9	6	6	63	15	35
2014	Human resources	20	40	20	13	0	7	64	14	15
2014	Financial management	22	20	22	22	13	0	43	35	14
2014	Information management	10	60	0	10	10	10	78	22	10
2014	Information technology	10	40	20	20	0	10	56	22	10
2014	None of the above	12	19	15	12	35	8	33	50	26

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	11	22	10	29	21	8	36	54	89
2017	Compliance, inspection and enforcement	2	34	10	22	24	7	39	50	41
2017	Communications or public affairs	0	30	20	40	10	0	30	50	10
2017	Legal services	9	36	9	36	9	0	45	45	11
2017	Administration and operations	8	44	16	28	4	0	52	32	25
2017	Human resources	0	47	27	13	13	0	47	27	15
2017	Information management	0	17	17	42	25	0	17	67	12
2017	None of the above	5	24	19	19	33	0	29	52	21
2014	Federal regulators	19	36	20	16	9	0	55	25	122
2014	Compliance, inspection and enforcement	30	30	11	24	0	5	63	26	37
2014	Communications or public affairs	0	62	8	23	8	0	62	31	13
2014	Legal services	26	57	9	9	0	0	83	9	23
2014	Administration and operations	17	28	37	12	3	3	47	15	35
2014	Human resources	20	47	13	13	0	7	71	14	15
2014	Financial management	22	7	28	15	20	7	32	38	14
2014	Information management	10	40	30	10	10	0	50	20	10
2014	Information technology	20	40	20	0	0	20	75	0	10
2014	None of the above	4	27	23	19	27	0	31	46	26

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	44	10	16	9	0	65	25	89
2017	Compliance, inspection and enforcement	29	34	12	20	5	0	63	24	41
2017	Communications or public affairs	40	20	20	10	10	0	60	20	10
2017	Legal services	0	82	0	18	0	0	82	18	11
2017	Administration and operations	24	48	20	4	4	0	72	8	25
2017	Human resources	7	50	14	21	7	0	57	29	14
2017	Information management	17	25	17	8	25	8	45	36	12
2017	None of the above	14	38	10	24	14	0	52	38	21
2014	Federal regulators	23	49	12	10	5	1	73	15	122
2014	Compliance, inspection and enforcement	30	46	16	8	0	0	76	8	37
2014	Communications or public affairs	23	54	8	8	8	0	77	15	13
2014	Legal services	43	52	0	4	0	0	96	4	23
2014	Administration and operations	32	41	9	15	3	0	73	18	34
2014	Human resources	20	60	0	20	0	0	80	20	15
2014	Financial management	30	20	22	7	20	0	50	28	14
2014	Information management	30	30	10	20	10	0	60	30	10
2014	Information technology	30	40	20	10	0	0	70	10	10
2014	None of the above	31	12	15	15	27	0	42	42	26

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	24	45	10	16	4	1	69	21	89
2017	Compliance, inspection and enforcement	20	44	12	22	2	0	63	24	41
2017	Communications or public affairs	20	40	10	10	20	0	60	30	10
2017	Legal services	18	36	18	18	9	0	55	27	11
2017	Administration and operations	44	28	12	8	8	0	72	16	25
2017	Human resources	0	57	21	7	14	0	57	21	14
2017	Information management	8	42	8	33	8	0	50	42	12
2017	None of the above	19	57	0	19	5	0	76	24	21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	14	23	12	27	13	12	0	41	45	89
2017	Compliance, inspection and enforcement	5	5	22	24	20	24	0	13	58	41
2017	Communications or public affairs	10	20	10	10	40	10	0	33	56	10
2017	Legal services	0	18	27	9	27	18	0	22	44	11
2017	Administration and operations	16	24	28	16	4	8	4	45	23	25
2017	Human resources	7	33	13	27	7	13	0	46	38	15
2017	Information management	8	25	8	42	0	17	0	40	50	12
2017	None of the above	0	14	29	38	10	10	0	16	53	21
2014	Federal regulators	15	26	17	19	8	14	1	48	31	122
2014	Compliance, inspection and enforcement	8	32	14	14	8	24	0	54	29	37
2014	Communications or public affairs	15	31	0	15	31	8	0	50	50	13
2014	Legal services	13	30	17	17	4	17	0	53	26	23
2014	Administration and operations	12	25	9	14	23	14	3	44	45	35
2014	Human resources	20	47	7	20	0	7	0	71	21	15
2014	Financial management	7	22	15	35	0	20	0	37	44	14
2014	Information management	20	40	0	20	10	10	0	67	33	10
2014	Information technology	20	10	30	10	0	20	10	43	14	10
2014	None of the above	8	20	20	16	32	4	0	29	50	25

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	32	33	11	16	6	0	1	66	23	89
2017	Compliance, inspection and enforcement	27	41	12	15	2	2	0	70	18	41
2017	Communications or public affairs	30	40	10	10	10	0	0	70	20	10
2017	Legal services	27	45	18	9	0	0	0	73	9	11
2017	Administration and operations	36	40	4	12	8	0	0	76	20	25
2017	Human resources	7	47	13	13	20	0	0	53	33	15
2017	Information management	42	17	17	0	17	8	0	64	18	12
2017	None of the above	29	33	10	10	14	5	0	65	25	21
2014	Federal regulators	31	37	12	11	6	1	3	70	17	122
2014	Compliance, inspection and enforcement	38	43	5	11	0	3	0	83	11	37
2014	Communications or public affairs	15	31	15	23	15	0	0	46	38	13
2014	Legal services	39	39	4	17	0	0	0	78	17	23
2014	Administration and operations	35	37	14	3	6	3	2	76	9	35
2014	Human resources	47	27	7	13	0	7	0	79	14	15
2014	Financial management	30	43	7	15	6	0	0	72	20	14
2014	Information management	50	30	10	10	0	0	0	80	10	10
2014	Information technology	50	40	0	0	0	10	0	100	0	10
2014	None of the above	27	31	19	12	12	0	0	58	23	26

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	25	44	6	13	13	0	0	69	25	16
2014	Federal regulators	26	53	9	9	0	0	3	82	9	23

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	41	36	7	12	3	1	78	15	88
2017	Compliance, inspection and enforcement	24	34	5	27	10	0	59	37	41
2017	Communications or public affairs	20	50	10	10	10	0	70	20	10
2017	Legal services	40	40	10	10	0	0	80	10	10
2017	Administration and operations	16	44	24	16	0	0	60	16	25
2017	Human resources	27	33	13	7	20	0	60	27	15
2017	Information management	25	33	8	25	8	0	58	33	12
2017	None of the above	38	29	10	10	14	0	67	24	21
2014	Federal regulators	42	41	9	4	3	1	84	7	122
2014	Compliance, inspection and enforcement	35	46	14	3	3	0	81	5	37
2014	Communications or public affairs	46	46	0	8	0	0	92	8	13
2014	Legal services	55	32	0	14	0	0	86	14	22
2014	Administration and operations	31	40	12	6	9	3	73	15	35
2014	Human resources	47	47	7	0	0	0	93	0	15
2014	Financial management	35	30	15	7	7	6	69	16	14
2014	Information management	30	40	10	10	10	0	70	20	10
2014	Information technology	50	20	0	10	10	10	78	22	10
2014	None of the above	16	44	20	12	8	0	60	20	25

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	36	27	12	12	4	9	0	69	18	89
2017	Compliance, inspection and enforcement	22	15	17	20	15	12	0	42	39	41
2017	Communications or public affairs	40	30	0	0	30	0	0	70	30	10
2017	Legal services	36	45	18	0	0	0	0	82	0	11
2017	Administration and operations	28	36	12	8	8	8	0	70	17	25
2017	Human resources	20	40	0	27	7	7	0	64	36	15
2017	Information management	0	67	8	8	0	17	0	80	10	12
2017	None of the above	29	29	10	19	5	10	0	63	26	21
2014	Federal regulators	40	24	14	10	3	9	0	70	15	122
2014	Compliance, inspection and enforcement	38	35	16	3	0	8	0	79	3	37
2014	Communications or public affairs	31	31	23	8	0	8	0	67	8	13
2014	Legal services	43	22	4	13	9	9	0	71	24	23
2014	Administration and operations	25	35	20	12	3	3	3	63	15	35
2014	Human resources	47	47	7	0	0	0	0	93	0	15
2014	Financial management	35	30	22	7	0	6	0	69	8	14
2014	Information management	40	30	20	0	10	0	0	70	10	10
2014	Information technology	70	20	0	0	0	10	0	100	0	10
2014	None of the above	28	24	20	12	12	4	0	54	25	25

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	31	42	9	14	4	0	72	19	87
2017	Compliance, inspection and enforcement	32	41	10	10	7	0	73	17	41
2017	Communications or public affairs	30	30	10	20	10	0	60	30	10
2017	Legal services	36	36	18	0	9	0	73	9	11
2017	Administration and operations	32	44	4	12	8	0	76	20	25
2017	Human resources	20	40	20	7	13	0	60	20	15
2017	Information management	33	25	17	8	17	0	58	25	12
2017	None of the above	24	29	5	33	10	0	52	43	21
2014	Federal regulators	34	38	9	15	3	1	73	18	122
2014	Compliance, inspection and enforcement	38	46	3	8	5	0	84	14	37
2014	Communications or public affairs	15	46	15	23	0	0	62	23	13
2014	Legal services	35	57	4	4	0	0	91	4	23
2014	Administration and operations	32	45	9	9	6	0	77	14	35
2014	Human resources	13	60	27	0	0	0	73	0	15
2014	Financial management	43	28	22	7	0	0	70	7	14
2014	Information management	40	10	20	10	20	0	50	30	10
2014	Information technology	20	40	0	20	10	10	67	33	10
2014	None of the above	23	35	19	4	19	0	58	23	26

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	45	36	8	8	3	1	81	11	89
2017	Compliance, inspection and enforcement	51	37	0	7	5	0	88	12	41
2017	Communications or public affairs	70	10	10	10	0	0	80	10	10
2017	Legal services	27	55	0	18	0	0	82	18	11
2017	Administration and operations	28	28	12	20	12	0	56	32	25
2017	Human resources	20	40	0	27	13	0	60	40	15
2017	Information management	25	50	8	8	8	0	75	17	12
2017	None of the above	43	38	0	14	5	0	81	19	21
2014	Federal regulators	54	33	4	5	4	0	87	9	122
2014	Compliance, inspection and enforcement	54	43	0	3	0	0	97	3	37
2014	Communications or public affairs	62	38	0	0	0	0	100	0	13
2014	Legal services	43	43	4	9	0	0	87	9	23
2014	Administration and operations	25	40	12	14	9	0	65	23	35
2014	Human resources	47	33	7	13	0	0	80	13	15
2014	Financial management	37	28	7	15	13	0	65	28	14
2014	Information management	40	40	0	20	0	0	80	20	10
2014	Information technology	50	20	30	0	0	0	70	0	10
2014	None of the above	31	35	15	15	4	0	65	19	26

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	55	32	4	5	2	1	88	8	89
2017	Compliance, inspection and enforcement	63	24	2	5	5	0	88	10	41
2017	Communications or public affairs	80	20	0	0	0	0	100	0	10
2017	Legal services	36	45	0	18	0	0	82	18	11
2017	Administration and operations	36	36	4	12	12	0	72	24	25
2017	Human resources	27	40	7	13	13	0	67	27	15
2017	Information management	17	50	25	8	0	0	67	8	12
2017	None of the above	48	33	5	10	5	0	81	14	21
2014	Federal regulators	57	28	4	6	4	0	86	10	122
2014	Compliance, inspection and enforcement	49	49	0	3	0	0	97	3	37
2014	Communications or public affairs	62	31	0	8	0	0	92	8	13
2014	Legal services	61	30	0	9	0	0	91	9	23
2014	Administration and operations	34	35	6	12	14	0	68	26	35
2014	Human resources	47	40	0	13	0	0	87	13	15
2014	Financial management	30	28	15	15	13	0	57	28	14
2014	Information management	20	50	20	0	10	0	70	10	10
2014	Information technology	60	30	10	0	0	0	90	0	10
2014	None of the above	35	35	12	4	12	4	72	16	26

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	31	19	15	8	0	58	23	89
2017	Compliance, inspection and enforcement	22	41	17	10	5	5	67	15	41
2017	Communications or public affairs	10	30	30	10	20	0	40	30	10
2017	Legal services	0	27	18	36	18	0	27	55	11
2017	Administration and operations	16	44	16	8	16	0	60	24	25
2017	Human resources	7	33	13	33	7	7	43	43	15
2017	Information management	0	33	8	42	17	0	33	58	12
2017	None of the above	14	48	14	10	14	0	62	24	21
2014	Federal regulators	36	36	10	11	6	1	73	17	122
2014	Compliance, inspection and enforcement	51	35	3	8	3	0	86	11	37
2014	Communications or public affairs	8	38	15	38	0	0	46	38	13
2014	Legal services	22	48	9	4	4	13	80	10	23
2014	Administration and operations	29	37	14	12	9	0	66	20	35
2014	Human resources	27	47	7	13	7	0	73	20	15
2014	Financial management	30	22	22	15	6	6	55	22	14
2014	Information management	30	40	10	10	10	0	70	20	10
2014	Information technology	30	10	10	40	0	10	44	44	10
2014	None of the above	8	35	19	15	23	0	42	38	26

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	21	31	12	15	16	0	4	55	33	89
2017	Compliance, inspection and enforcement	20	23	20	10	25	3	0	44	36	40
2017	Communications or public affairs	10	10	10	40	30	0	0	20	70	10
2017	Legal services	0	36	18	27	18	0	0	36	45	11
2017	Administration and operations	24	20	12	20	24	0	0	44	44	25
2017	Human resources	0	27	20	40	7	7	0	29	50	15
2017	Information management	0	17	8	25	42	0	8	18	73	12
2017	None of the above	5	29	14	10	29	0	14	39	44	21
2014	Federal regulators	28	32	6	15	12	1	5	65	29	122
2014	Compliance, inspection and enforcement	46	27	5	11	5	3	3	77	17	37
2014	Communications or public affairs	8	31	15	31	15	0	0	38	46	13
2014	Legal services	26	30	9	9	22	0	4	59	32	23
2014	Administration and operations	23	32	12	14	17	0	2	56	32	35
2014	Human resources	13	33	13	13	20	7	0	50	36	15
2014	Financial management	30	22	7	7	28	6	0	55	37	14
2014	Information management	30	50	0	10	10	0	0	80	20	10
2014	Information technology	10	20	20	30	20	0	0	30	50	10
2014	None of the above	19	27	8	8	35	4	0	48	44	26

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	25	49	10	14	2	0	74	16	89
2017	Compliance, inspection and enforcement	34	34	5	20	7	0	68	27	41
2017	Communications or public affairs	10	70	0	0	20	0	80	20	10
2017	Legal services	27	55	9	9	0	0	82	9	11
2017	Administration and operations	16	48	8	20	8	0	64	28	25
2017	Human resources	13	47	13	13	7	7	64	21	15
2017	Information management	17	33	17	17	17	0	50	33	12
2017	None of the above	10	57	14	14	5	0	67	19	21
2014	Federal regulators	27	47	11	9	6	0	74	15	122
2014	Compliance, inspection and enforcement	38	49	5	3	3	3	89	6	37
2014	Communications or public affairs	15	31	15	38	0	0	46	38	13
2014	Legal services	22	61	0	17	0	0	83	17	23
2014	Administration and operations	22	43	14	12	9	0	65	20	35
2014	Human resources	20	73	7	0	0	0	93	0	15
2014	Financial management	30	22	28	15	6	0	52	20	14
2014	Information management	40	20	0	30	10	0	60	40	10
2014	Information technology	50	50	0	0	0	0	100	0	10
2014	None of the above	23	31	12	19	15	0	54	35	26

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	31	44	10	12	3	0	75	15	89
2017	Compliance, inspection and enforcement	32	41	7	17	2	0	73	20	41
2017	Communications or public affairs	10	60	10	10	10	0	70	20	10
2017	Legal services	27	45	0	27	0	0	73	27	11
2017	Administration and operations	28	36	20	12	4	0	64	16	25
2017	Human resources	20	40	13	27	0	0	60	27	15
2017	Information management	25	33	8	17	8	8	64	27	12
2017	None of the above	19	38	14	19	10	0	57	29	21
2014	Federal regulators	36	43	7	10	3	0	79	14	122
2014	Compliance, inspection and enforcement	38	43	14	3	0	3	83	3	37
2014	Communications or public affairs	23	54	15	8	0	0	77	8	13
2014	Legal services	30	52	4	9	4	0	83	13	23
2014	Administration and operations	25	43	12	12	6	3	70	18	35
2014	Human resources	29	43	21	7	0	0	71	7	14
2014	Financial management	30	28	7	22	13	0	57	35	14
2014	Information management	50	10	10	30	0	0	60	30	10
2014	Information technology	60	30	10	0	0	0	90	0	10
2014	None of the above	23	23	19	15	19	0	46	35	26

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	25	51	10	10	3	1	77	13	89
2017	Compliance, inspection and enforcement	27	46	12	12	2	0	73	15	41
2017	Communications or public affairs	10	30	20	20	20	0	40	40	10
2017	Legal services	18	55	18	9	0	0	73	9	11
2017	Administration and operations	36	36	4	20	4	0	72	24	25
2017	Human resources	7	40	20	13	13	7	50	29	15
2017	Information management	17	42	8	8	25	0	58	33	12
2017	None of the above	10	43	10	19	19	0	52	38	21
2014	Federal regulators	38	41	9	8	3	0	80	11	122
2014	Compliance, inspection and enforcement	38	43	11	5	3	0	81	8	37
2014	Communications or public affairs	15	69	8	8	0	0	85	8	13
2014	Legal services	39	52	9	0	0	0	91	0	23
2014	Administration and operations	37	43	17	0	3	0	80	3	35
2014	Human resources	20	60	13	7	0	0	80	7	15
2014	Financial management	35	35	7	15	7	0	70	22	14
2014	Information management	30	40	20	0	10	0	70	10	10
2014	Information technology	60	30	0	10	0	0	90	10	10
2014	None of the above	23	23	19	8	23	4	48	32	26

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	23	37	18	13	2	6	64	16	89
2017	Compliance, inspection and enforcement	15	46	22	12	5	0	61	17	41
2017	Communications or public affairs	20	40	10	30	0	0	60	30	10
2017	Legal services	9	55	9	9	9	9	70	20	11
2017	Administration and operations	24	40	16	12	4	4	67	17	25
2017	Human resources	7	67	7	13	7	0	73	20	15
2017	Information management	8	33	33	17	8	0	42	25	12
2017	None of the above	15	40	20	15	5	5	58	21	20

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	44	37	3	10	6	81	16	89
2017	Compliance, inspection and enforcement	54	29	5	2	10	83	12	41
2017	Communications or public affairs	30	20	20	20	10	50	30	10
2017	Legal services	73	9	9	9	0	82	9	11
2017	Administration and operations	52	36	8	4	0	88	4	25
2017	Human resources	27	40	0	13	20	67	33	15
2017	Information management	50	33	8	8	0	83	8	12
2017	None of the above	25	35	5	25	10	60	35	20
2014	Federal regulators	41	45	4	8	3	86	10	122
2014	Compliance, inspection and enforcement	46	30	14	8	3	76	11	37
2014	Communications or public affairs	23	54	8	8	8	77	15	13
2014	Legal services	43	35	13	9	0	78	9	23
2014	Administration and operations	57	29	6	6	3	86	9	35
2014	Human resources	53	27	7	13	0	80	13	15
2014	Financial management	57	7	20	7	7	65	15	14
2014	Information management	70	20	0	10	0	90	10	10
2014	Information technology	40	60	0	0	0	100	0	10
2014	None of the above	27	35	12	12	15	62	27	26

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	49	32	1	13	3	0	2	82	17	88
2017	Compliance, inspection and enforcement	51	27	7	5	5	2	2	82	10	41
2017	Communications or public affairs	30	30	0	20	20	0	0	60	40	10
2017	Legal services	27	36	0	9	9	0	18	78	22	11
2017	Administration and operations	48	28	8	4	12	0	0	76	16	25
2017	Human resources	20	13	7	7	47	7	0	36	57	15
2017	Information management	17	25	25	17	8	8	0	45	27	12
2017	None of the above	19	29	14	10	24	0	5	50	35	21
2014	Federal regulators	48	29	4	9	3	0	7	82	13	122
2014	Compliance, inspection and enforcement	65	19	5	8	0	0	3	86	8	37
2014	Communications or public affairs	8	62	8	0	23	0	0	69	23	13
2014	Legal services	48	22	4	9	9	0	9	76	19	23
2014	Administration and operations	46	32	6	3	3	3	8	87	6	35
2014	Human resources	33	20	7	20	13	0	7	57	36	15
2014	Financial management	43	35	7	7	0	0	7	84	8	14
2014	Information management	50	20	0	20	0	0	10	78	22	10
2014	Information technology	70	30	0	0	0	0	0	100	0	10
2014	None of the above	31	31	4	15	19	0	0	62	35	26

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	25	39	15	13	7	0	1	64	20	87
2017	Compliance, inspection and enforcement	20	37	34	2	7	0	0	56	10	41
2017	Communications or public affairs	50	20	10	10	10	0	0	70	20	10
2017	Legal services	45	45	0	9	0	0	0	91	9	11
2017	Administration and operations	40	36	20	4	0	0	0	76	4	25
2017	Human resources	7	33	33	13	13	0	0	40	27	15
2017	Information management	33	33	17	8	0	8	0	73	9	12
2017	None of the above	38	33	10	10	10	0	0	71	19	21
2014	Federal regulators	12	44	28	10	6	0	0	56	16	122
2014	Compliance, inspection and enforcement	11	35	35	11	5	3	0	47	17	37
2014	Communications or public affairs	23	54	8	15	0	0	0	77	15	13
2014	Legal services	26	26	26	22	0	0	0	52	22	23
2014	Administration and operations	23	43	28	6	0	0	0	66	6	35
2014	Human resources	20	33	20	13	13	0	0	53	27	15
2014	Financial management	35	43	22	0	0	0	0	78	0	14
2014	Information management	30	30	20	10	10	0	0	60	20	10
2014	Information technology	20	50	20	10	0	0	0	70	10	10
2014	None of the above	8	35	27	19	12	0	0	42	31	26

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	70	18	1	6	3	0	1	89	10	89
2017	Compliance, inspection and enforcement	73	17	0	0	2	7	0	97	3	41
2017	Communications or public affairs	40	30	10	10	10	0	0	70	20	10
2017	Legal services	64	18	9	0	0	9	0	90	0	11
2017	Administration and operations	44	24	12	4	4	8	4	77	9	25
2017	Human resources	7	27	13	40	7	0	7	36	50	15
2017	Information management	75	8	8	8	0	0	0	83	8	12
2017	None of the above	57	29	5	5	0	0	5	90	5	21
2014	Federal regulators	62	21	6	4	3	1	3	87	7	122
2014	Compliance, inspection and enforcement	70	27	0	3	0	0	0	97	3	37
2014	Communications or public affairs	23	38	8	15	8	8	0	67	25	13
2014	Legal services	52	30	4	0	4	4	4	90	5	23
2014	Administration and operations	46	23	12	3	6	3	8	77	10	35
2014	Human resources	67	33	0	0	0	0	0	100	0	15
2014	Financial management	57	35	0	0	0	0	7	100	0	14
2014	Information management	80	10	0	0	10	0	0	90	10	10
2014	Information technology	70	20	0	10	0	0	0	90	10	10
2014	None of the above	65	19	0	4	12	0	0	85	15	26

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Federal regulators	22	43	35	88
2017	Compliance, inspection and enforcement	15	51	34	41
2017	Communications or public affairs	20	40	40	10
2017	Legal services	18	36	45	11
2017	Administration and operations	48	20	32	25
2017	Human resources	40	13	47	15
2017	Information management	25	33	42	12
2017	None of the above	19	48	33	21
2014	Federal regulators	16	50	34	122
2014	Compliance, inspection and enforcement	14	54	32	37
2014	Communications or public affairs	23	46	31	13
2014	Legal services	9	52	39	23
2014	Administration and operations	35	34	32	35
2014	Human resources	20	60	20	15
2014	Financial management	28	35	37	14
2014	Information management	30	30	40	10
2014	Information technology	10	40	50	10
2014	None of the above	23	23	54	26

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Federal regulators	35	0	15	40	0	10	20
2017	Administration and operations	25	25	33	0	8	8	12
2014	Federal regulators	27	16	11	27	9999	20	19
2014	Administration and operations	17	50	0	8	9999	25	12

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	43	36	8	8	4	2	80	12	89
2017	Compliance, inspection and enforcement	32	41	15	5	7	0	73	12	41
2017	Communications or public affairs	30	50	10	10	0	0	80	10	10
2017	Legal services	18	45	18	18	0	0	64	18	11
2017	Administration and operations	32	44	12	8	4	0	76	12	25
2017	Human resources	29	36	14	7	7	7	69	15	14
2017	Information management	17	50	8	8	17	0	67	25	12
2017	None of the above	14	43	24	5	14	0	57	19	21
2014	Federal regulators	54	36	2	6	3	1	90	8	122
2014	Compliance, inspection and enforcement	62	32	3	0	3	0	95	3	37
2014	Communications or public affairs	54	31	15	0	0	0	85	0	13
2014	Legal services	48	26	13	13	0	0	74	13	23
2014	Administration and operations	48	29	9	6	6	3	79	12	35
2014	Human resources	27	60	7	7	0	0	87	7	15
2014	Financial management	35	43	15	7	0	0	78	7	14
2014	Information management	40	30	20	0	10	0	70	10	10
2014	Information technology	50	30	10	0	10	0	80	10	10
2014	None of the above	35	38	19	4	4	0	73	8	26

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	17	29	14	30	6	3	48	38	89
2017	Compliance, inspection and enforcement	17	29	24	15	15	0	46	29	41
2017	Communications or public affairs	0	40	10	40	10	0	40	50	10
2017	Legal services	18	36	9	36	0	0	55	36	11
2017	Administration and operations	24	28	24	16	8	0	52	24	25
2017	Human resources	13	47	13	13	13	0	60	27	15
2017	Information management	8	33	25	8	25	0	42	33	12
2017	None of the above	14	29	14	19	24	0	43	43	21
2014	Federal regulators	28	45	15	8	4	0	73	12	122
2014	Compliance, inspection and enforcement	41	41	8	5	3	3	83	8	37
2014	Communications or public affairs	8	62	8	23	0	0	69	23	13
2014	Legal services	48	48	0	4	0	0	96	4	23
2014	Administration and operations	23	51	20	3	0	3	76	3	35
2014	Human resources	47	53	0	0	0	0	100	0	15
2014	Financial management	22	28	30	15	6	0	50	20	14
2014	Information management	30	50	10	10	0	0	80	10	10
2014	Information technology	20	60	10	10	0	0	80	10	10
2014	None of the above	23	31	15	15	15	0	54	31	26

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	15	32	28	15	9	0	0	24	47	89
2017	Compliance, inspection and enforcement	17	34	27	15	5	2	0	20	53	41
2017	Communications or public affairs	30	30	20	20	0	0	0	20	60	10
2017	Legal services	9	36	36	9	9	0	0	18	45	11
2017	Administration and operations	20	24	40	16	0	0	0	16	44	25
2017	Human resources	7	33	47	13	0	0	0	13	40	15
2017	Information management	42	0	25	8	8	0	17	20	50	12
2017	None of the above	38	14	33	10	0	5	0	10	55	21
2014	Federal regulators	4	19	37	28	13	0	0	40	23	121
2014	Compliance, inspection and enforcement	5	11	38	24	11	5	5	39	18	37
2014	Communications or public affairs	15	15	31	15	15	0	8	33	33	13
2014	Legal services	0	4	43	30	17	4	0	50	5	23
2014	Administration and operations	3	17	42	23	14	0	0	37	20	35
2014	Human resources	13	20	33	33	0	0	0	33	33	15
2014	Financial management	0	15	43	15	28	0	0	43	15	14
2014	Information management	10	30	30	30	0	0	0	30	40	10
2014	Information technology	10	30	50	10	0	0	0	10	40	10
2014	None of the above	15	19	35	15	12	4	0	28	36	26

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	13	25	27	20	12	2	1	32	39	88
2017	Compliance, inspection and enforcement	17	37	15	24	5	2	0	30	55	41
2017	Communications or public affairs	10	40	30	10	10	0	0	20	50	10
2017	Legal services	18	36	27	0	18	0	0	18	55	11
2017	Administration and operations	16	20	36	24	4	0	0	28	36	25
2017	Human resources	40	27	27	7	0	0	0	7	67	15
2017	Information management	25	17	42	0	0	0	17	0	50	12
2017	None of the above	52	24	10	10	5	0	0	14	76	21
2014	Federal regulators	5	9	25	42	19	0	1	61	14	121
2014	Compliance, inspection and enforcement	0	19	27	22	19	8	5	47	22	37
2014	Communications or public affairs	0	15	15	38	31	0	0	69	15	13
2014	Legal services	0	4	22	39	30	4	0	73	5	23
2014	Administration and operations	3	9	28	37	20	3	0	59	12	35
2014	Human resources	7	7	53	27	7	0	0	33	13	15
2014	Financial management	7	15	20	22	35	0	0	57	22	14
2014	Information management	10	30	30	30	0	0	0	30	40	10
2014	Information technology	0	20	40	30	10	0	0	40	20	10
2014	None of the above	15	15	27	19	19	0	4	40	32	26

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	19	29	33	11	6	2	1	17	49	87
2017	Compliance, inspection and enforcement	32	29	22	10	5	2	0	15	63	41
2017	Communications or public affairs	50	30	10	10	0	0	0	10	80	10
2017	Legal services	18	27	27	9	18	0	0	27	45	11
2017	Administration and operations	32	20	36	8	4	0	0	12	52	25
2017	Human resources	33	27	33	0	7	0	0	7	60	15
2017	Information management	42	8	33	0	0	8	8	0	60	12
2017	None of the above	43	24	19	10	0	0	5	10	70	21
2014	Federal regulators	13	20	44	15	7	0	2	22	33	122
2014	Compliance, inspection and enforcement	14	24	27	19	5	5	5	27	42	37
2014	Communications or public affairs	38	15	23	15	8	0	0	23	54	13
2014	Legal services	4	13	35	39	9	0	0	48	17	23
2014	Administration and operations	17	35	40	6	3	0	0	9	52	35
2014	Human resources	20	33	40	7	0	0	0	7	53	15
2014	Financial management	22	16	6	40	16	0	0	56	38	13
2014	Information management	0	20	20	50	0	0	10	56	22	10
2014	Information technology	10	20	60	10	0	0	0	10	30	10
2014	None of the above	38	23	23	8	8	0	0	15	62	26

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	5	21	39	24	11	0	0	35	26	88
2017	Compliance, inspection and enforcement	5	17	49	15	10	2	2	26	23	41
2017	Communications or public affairs	40	20	40	0	0	0	0	0	60	10
2017	Legal services	9	0	55	18	18	0	0	36	9	11
2017	Administration and operations	4	24	40	28	4	0	0	32	28	25
2017	Human resources	27	33	20	13	7	0	0	20	60	15
2017	Information management	8	8	42	8	17	8	8	30	20	12
2017	None of the above	14	19	38	19	5	5	0	25	35	21
2014	Federal regulators	4	13	42	35	6	1	0	41	17	120
2014	Compliance, inspection and enforcement	3	14	22	35	16	5	5	58	18	37
2014	Communications or public affairs	0	15	54	23	8	0	0	31	15	13
2014	Legal services	0	4	39	39	17	0	0	57	4	23
2014	Administration and operations	3	19	29	35	14	0	0	49	22	35
2014	Human resources	7	20	33	40	0	0	0	40	27	15
2014	Financial management	0	15	15	37	28	6	0	69	16	14
2014	Information management	0	0	70	30	0	0	0	30	0	10
2014	Information technology	0	20	60	20	0	0	0	20	20	10
2014	None of the above	20	24	28	16	12	0	0	28	44	25

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	13	25	28	20	13	0	1	33	39	88
2017	Compliance, inspection and enforcement	27	22	27	10	5	7	2	16	54	41
2017	Communications or public affairs	40	30	30	0	0	0	0	0	70	10
2017	Legal services	27	27	18	18	9	0	0	27	55	11
2017	Administration and operations	16	20	36	16	12	0	0	28	36	25
2017	Human resources	40	40	13	0	0	0	7	0	86	15
2017	Information management	42	17	8	0	17	8	8	20	70	12
2017	None of the above	38	24	24	14	0	0	0	14	62	21
2014	Federal regulators	7	27	35	24	6	1	0	31	34	121
2014	Compliance, inspection and enforcement	14	24	24	11	14	8	5	28	44	37
2014	Communications or public affairs	0	15	38	38	8	0	0	46	15	13
2014	Legal services	4	22	22	22	30	0	0	52	26	23
2014	Administration and operations	6	9	45	26	12	0	3	38	15	35
2014	Human resources	7	27	40	27	0	0	0	27	33	15
2014	Financial management	20	15	22	22	15	6	0	39	37	14
2014	Information management	20	40	30	10	0	0	0	10	60	10
2014	Information technology	30	30	0	30	0	10	0	33	67	10
2014	None of the above	27	19	31	15	4	4	0	20	48	26

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	7	10	26	35	19	2	1	56	17	88
2017	Compliance, inspection and enforcement	7	22	24	29	15	2	0	45	30	41
2017	Communications or public affairs	10	20	30	40	0	0	0	40	30	10
2017	Legal services	27	36	18	9	9	0	0	18	64	11
2017	Administration and operations	8	20	36	24	8	0	4	33	29	25
2017	Human resources	13	20	40	7	20	0	0	27	33	15
2017	Information management	17	8	42	8	8	0	17	20	30	12
2017	None of the above	19	19	33	14	10	5	0	25	40	21
2014	Federal regulators	6	24	34	23	9	2	2	34	31	121
2014	Compliance, inspection and enforcement	16	16	27	22	3	11	5	29	39	37
2014	Communications or public affairs	0	8	54	31	8	0	0	38	8	13
2014	Legal services	0	4	35	43	13	4	0	59	5	23
2014	Administration and operations	6	17	29	32	14	0	3	47	23	35
2014	Human resources	0	13	47	27	7	0	7	36	14	15
2014	Financial management	7	7	15	35	22	13	0	66	17	14
2014	Information management	30	20	20	30	0	0	0	30	50	10
2014	Information technology	0	10	40	30	10	10	0	44	11	10
2014	None of the above	23	12	35	15	4	8	4	22	39	26

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	13	23	40	18	5	0	0	24	36	88
2017	Compliance, inspection and enforcement	17	32	34	10	5	2	0	15	50	41
2017	Communications or public affairs	30	10	40	20	0	0	0	20	40	10
2017	Legal services	9	55	18	0	18	0	0	18	64	11
2017	Administration and operations	20	24	44	8	4	0	0	12	44	25
2017	Human resources	7	33	53	7	0	0	0	7	40	15
2017	Information management	42	0	33	8	8	0	8	18	45	12
2017	None of the above	38	33	10	10	5	5	0	15	75	21
2014	Federal regulators	7	28	41	16	6	0	2	22	36	121
2014	Compliance, inspection and enforcement	22	24	30	11	0	11	3	13	53	37
2014	Communications or public affairs	23	15	38	23	0	0	0	23	38	13
2014	Legal services	4	22	30	26	13	0	4	41	27	23
2014	Administration and operations	14	26	40	12	6	3	0	18	41	35
2014	Human resources	27	20	33	20	0	0	0	20	47	15
2014	Financial management	15	28	28	22	7	0	0	30	43	14
2014	Information management	30	10	40	20	0	0	0	20	40	10
2014	Information technology	10	20	20	40	10	0	0	50	30	10
2014	None of the above	35	27	31	0	8	0	0	8	62	26

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	36	40	6	11	6	0	0	76	17	89
2017	Compliance, inspection and enforcement	37	32	12	12	7	0	0	68	20	41
2017	Communications or public affairs	40	20	10	20	10	0	0	60	30	10
2017	Legal services	18	64	0	18	0	0	0	82	18	11
2017	Administration and operations	24	40	8	20	8	0	0	64	28	25
2017	Human resources	27	13	27	20	13	0	0	40	33	15
2017	Information management	33	42	8	17	0	0	0	75	17	12
2017	None of the above	38	33	5	10	14	0	0	71	24	21
2014	Federal regulators	41	36	6	12	3	1	1	79	15	122
2014	Compliance, inspection and enforcement	57	30	8	0	0	5	0	91	0	37
2014	Communications or public affairs	31	15	15	23	15	0	0	46	38	13
2014	Legal services	35	35	9	22	0	0	0	70	22	23
2014	Administration and operations	38	33	3	21	3	3	0	73	24	34
2014	Human resources	40	53	0	0	0	7	0	100	0	15
2014	Financial management	15	65	13	7	0	0	0	80	7	14
2014	Information management	40	40	0	20	0	0	0	80	20	10
2014	Information technology	40	50	10	0	0	0	0	90	0	10
2014	None of the above	27	31	15	12	15	0	0	58	27	26

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	45	45	4	5	0	90	5	88
2017	Compliance, inspection and enforcement	44	32	7	10	7	76	17	41
2017	Communications or public affairs	20	40	0	30	10	60	40	10
2017	Legal services	45	45	0	9	0	91	9	11
2017	Administration and operations	28	48	16	8	0	76	8	25
2017	Human resources	33	27	13	27	0	60	27	15
2017	Information management	25	50	17	8	0	75	8	12
2017	None of the above	43	29	0	19	10	71	29	21
2014	Federal regulators	58	32	5	3	2	90	5	122
2014	Compliance, inspection and enforcement	57	38	3	0	3	95	3	37
2014	Communications or public affairs	15	46	8	23	8	62	31	13
2014	Legal services	48	39	4	9	0	87	9	23
2014	Administration and operations	34	55	12	0	0	88	0	35
2014	Human resources	33	53	0	13	0	87	13	15
2014	Financial management	43	43	15	0	0	85	0	14
2014	Information management	30	30	20	10	10	60	20	10
2014	Information technology	80	20	0	0	0	100	0	10
2014	None of the above	40	28	20	4	8	68	12	25

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	41	39	10	9	1	1	0	80	10	89
2017	Compliance, inspection and enforcement	45	30	10	5	5	5	0	79	11	40
2017	Communications or public affairs	50	40	10	0	0	0	0	90	0	10
2017	Legal services	27	55	18	0	0	0	0	82	0	11
2017	Administration and operations	32	44	16	0	4	4	0	79	4	25
2017	Human resources	27	60	7	0	7	0	0	87	7	15
2017	Information management	25	42	25	0	0	0	8	73	0	12
2017	None of the above	33	29	14	5	10	10	0	68	16	21
2014	Federal regulators	47	34	8	4	1	6	0	86	5	121
2014	Compliance, inspection and enforcement	59	32	5	0	0	0	3	94	0	37
2014	Communications or public affairs	23	62	8	0	0	8	0	92	0	13
2014	Legal services	57	22	13	4	0	4	0	82	5	23
2014	Administration and operations	40	37	14	3	3	3	0	79	6	35
2014	Human resources	33	53	0	7	0	7	0	93	7	15
2014	Financial management	20	65	15	0	0	0	0	85	0	14
2014	Information management	70	10	20	0	0	0	0	80	0	10
2014	Information technology	80	20	0	0	0	0	0	100	0	10
2014	None of the above	38	31	19	4	8	0	0	69	12	26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	35	39	11	11	2	2	75	13	88
2017	Compliance, inspection and enforcement	34	51	5	2	7	0	85	10	41
2017	Communications or public affairs	50	50	0	0	0	0	100	0	10
2017	Legal services	27	55	9	9	0	0	82	9	11
2017	Administration and operations	36	40	20	0	4	0	76	4	25
2017	Human resources	20	53	13	13	0	0	73	13	15
2017	Information management	17	50	17	8	8	0	67	17	12
2017	None of the above	24	33	19	5	14	5	60	20	21
2014	Federal regulators	47	37	5	9	1	1	85	10	122
2014	Compliance, inspection and enforcement	59	35	0	3	3	0	95	5	37
2014	Communications or public affairs	23	46	23	8	0	0	69	8	13
2014	Legal services	43	48	4	4	0	0	91	4	23
2014	Administration and operations	32	45	6	9	6	3	79	15	35
2014	Human resources	47	53	0	0	0	0	100	0	15
2014	Financial management	35	50	15	0	0	0	85	0	14
2014	Information management	60	20	10	0	10	0	80	10	10
2014	Information technology	70	30	0	0	0	0	100	0	10
2014	None of the above	31	19	27	15	8	0	50	23	26

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	45	34	12	5	2	1	0	80	8	88
2017	Compliance, inspection and enforcement	51	34	7	2	5	0	0	85	7	41
2017	Communications or public affairs	40	40	10	10	0	0	0	80	10	10
2017	Legal services	18	55	9	18	0	0	0	73	18	11
2017	Administration and operations	40	36	8	12	4	0	0	76	16	25
2017	Human resources	20	47	27	7	0	0	0	67	7	15
2017	Information management	25	42	8	17	8	0	0	67	25	12
2017	None of the above	29	29	14	19	10	0	0	57	29	21
2014	Federal regulators	58	30	5	4	3	0	0	88	8	122
2014	Compliance, inspection and enforcement	57	38	0	3	0	0	3	97	3	37
2014	Communications or public affairs	23	62	15	0	0	0	0	85	0	13
2014	Legal services	70	26	4	0	0	0	0	96	0	23
2014	Administration and operations	48	43	3	3	3	0	0	91	6	35
2014	Human resources	47	53	0	0	0	0	0	100	0	15
2014	Financial management	37	43	0	20	0	0	0	80	20	14
2014	Information management	40	40	10	0	10	0	0	80	10	10
2014	Information technology	70	30	0	0	0	0	0	100	0	10
2014	None of the above	27	38	12	12	12	0	0	65	23	26

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	35	13	19	4	1	1	63	23	88
2017	Compliance, inspection and enforcement	17	29	20	15	7	10	2	53	25	41
2017	Communications or public affairs	20	20	10	20	30	0	0	40	50	10
2017	Legal services	0	55	18	27	0	0	0	55	27	11
2017	Administration and operations	8	60	16	12	4	0	0	68	16	25
2017	Human resources	13	53	0	20	13	0	0	67	33	15
2017	Information management	25	25	17	25	0	8	0	55	27	12
2017	None of the above	14	43	10	19	10	0	5	60	30	21
2014	Federal regulators	25	42	13	8	4	6	2	73	13	122
2014	Compliance, inspection and enforcement	41	24	8	11	0	5	11	77	13	37
2014	Communications or public affairs	23	23	23	8	23	0	0	46	31	13
2014	Legal services	22	43	9	17	0	9	0	71	19	23
2014	Administration and operations	24	32	12	15	12	3	3	59	28	34
2014	Human resources	20	53	0	20	0	0	7	79	21	15
2014	Financial management	7	59	13	13	0	7	0	72	14	14
2014	Information management	40	30	0	10	20	0	0	70	30	10
2014	Information technology	80	10	0	0	0	0	10	100	0	10
2014	None of the above	23	23	15	12	15	12	0	52	30	26

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	61	31	7	0	0	1	93	0	88
2017	Compliance, inspection and enforcement	63	24	10	2	0	0	88	2	41
2017	Communications or public affairs	70	20	0	10	0	0	90	10	10
2017	Legal services	50	20	30	0	0	0	70	0	10
2017	Administration and operations	52	36	12	0	0	0	88	0	25
2017	Human resources	27	60	7	7	0	0	87	7	15
2017	Information management	58	25	17	0	0	0	83	0	12
2017	None of the above	67	19	10	0	5	0	86	5	21
2014	Federal regulators	60	36	1	2	1	0	97	3	122
2014	Compliance, inspection and enforcement	65	32	3	0	0	0	97	0	37
2014	Communications or public affairs	38	54	8	0	0	0	92	0	13
2014	Legal services	52	48	0	0	0	0	100	0	23
2014	Administration and operations	44	47	6	0	0	3	94	0	34
2014	Human resources	67	33	0	0	0	0	100	0	15
2014	Financial management	43	20	30	7	0	0	63	7	14
2014	Information management	50	30	10	10	0	0	80	10	10
2014	Information technology	70	20	0	10	0	0	90	10	10
2014	None of the above	38	35	4	15	8	0	73	23	26

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	31	37	13	9	3	7	0	73	13	89
2017	Compliance, inspection and enforcement	39	32	12	10	7	0	0	71	17	41
2017	Communications or public affairs	10	50	20	20	0	0	0	60	20	10
2017	Legal services	18	36	27	9	0	9	0	60	10	11
2017	Administration and operations	28	32	20	16	0	4	0	63	17	25
2017	Human resources	20	33	33	7	7	0	0	53	13	15
2017	Information management	33	17	33	8	8	0	0	50	17	12
2017	None of the above	14	33	10	14	19	10	0	53	37	21
2014	Federal regulators	34	37	13	9	2	4	0	75	11	122
2014	Compliance, inspection and enforcement	49	24	5	5	3	8	5	84	9	37
2014	Communications or public affairs	15	38	15	31	0	0	0	54	31	13
2014	Legal services	52	26	9	9	0	4	0	82	9	23
2014	Administration and operations	32	50	9	6	0	3	0	85	6	34
2014	Human resources	53	40	0	0	7	0	0	93	7	15
2014	Financial management	28	22	43	7	0	0	0	50	7	14
2014	Information management	50	30	10	0	10	0	0	80	10	10
2014	Information technology	60	30	0	10	0	0	0	90	10	10
2014	None of the above	15	35	12	15	19	4	0	52	36	26

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	19	54	9	13	3	2	0	75	17	89
2017	Compliance, inspection and enforcement	22	34	22	7	7	7	0	61	16	41
2017	Communications or public affairs	10	30	20	20	20	0	0	40	40	10
2017	Legal services	9	55	18	0	0	18	0	78	0	11
2017	Administration and operations	24	36	20	12	0	8	0	65	13	25
2017	Human resources	20	27	33	20	0	0	0	47	20	15
2017	Information management	8	33	25	17	8	8	0	45	27	12
2017	None of the above	5	33	19	19	19	5	0	40	40	21
2014	Federal regulators	26	31	22	16	1	3	0	59	17	121
2014	Compliance, inspection and enforcement	32	41	11	5	0	8	3	82	6	37
2014	Communications or public affairs	8	23	38	15	15	0	0	31	31	13
2014	Legal services	35	39	13	9	4	0	0	74	13	23
2014	Administration and operations	20	38	15	18	3	6	0	62	22	34
2014	Human resources	27	60	0	13	0	0	0	87	13	15
2014	Financial management	7	15	57	13	0	7	0	24	14	14
2014	Information management	30	30	10	0	10	20	0	75	13	10
2014	Information technology	40	20	20	10	0	10	0	67	11	10
2014	None of the above	8	23	12	15	23	19	0	38	48	26

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	19	15	10	26	14	13	3	41	48	89
2017	Compliance, inspection and enforcement	12	22	20	20	20	5	2	37	42	41
2017	Communications or public affairs	0	20	0	30	40	10	0	22	78	10
2017	Legal services	18	9	45	18	0	9	0	30	20	11
2017	Administration and operations	12	20	24	24	8	12	0	36	36	25
2017	Human resources	7	20	13	20	27	7	7	31	54	15
2017	Information management	25	0	33	8	33	0	0	25	42	12
2017	None of the above	10	10	14	24	29	14	0	22	61	21
2014	Federal regulators	14	21	11	17	11	19	7	47	38	121
2014	Compliance, inspection and enforcement	30	19	14	8	5	22	3	64	18	37
2014	Communications or public affairs	15	15	23	31	8	8	0	33	42	13
2014	Legal services	22	9	22	17	17	13	0	35	40	23
2014	Administration and operations	9	36	12	12	18	11	3	52	34	34
2014	Human resources	33	20	7	7	7	27	0	73	18	15
2014	Financial management	7	20	30	37	0	6	0	30	39	14
2014	Information management	0	40	10	20	10	20	0	50	38	10
2014	Information technology	40	0	20	0	10	30	0	57	14	10
2014	None of the above	8	8	12	12	50	12	0	17	70	26

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	41	53	3	3	0	94	3	89
2017	Compliance, inspection and enforcement	41	44	2	10	2	85	12	41
2017	Communications or public affairs	40	40	0	10	10	80	20	10
2017	Legal services	55	36	0	9	0	91	9	11
2017	Administration and operations	48	40	0	8	4	88	12	25
2017	Human resources	40	40	0	7	13	80	20	15
2017	Information management	58	33	0	0	8	92	8	12
2017	None of the above	24	43	5	19	10	67	29	21
2014	Federal regulators	36	48	6	7	3	84	10	122
2014	Compliance, inspection and enforcement	30	43	3	16	8	73	24	37
2014	Communications or public affairs	54	46	0	0	0	100	0	13
2014	Legal services	30	57	0	9	4	87	13	23
2014	Administration and operations	51	35	9	3	3	86	6	35
2014	Human resources	27	67	7	0	0	93	0	15
2014	Financial management	44	30	0	13	13	74	26	14
2014	Information management	20	40	20	10	10	60	20	10
2014	Information technology	50	50	0	0	0	100	0	10
2014	None of the above	31	42	4	4	19	73	23	26

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	51	22	3	18	4	1	74	23	89
2017	Compliance, inspection and enforcement	44	24	7	17	7	0	68	24	41
2017	Communications or public affairs	60	10	0	20	10	0	70	30	10
2017	Legal services	27	45	18	9	0	0	73	9	11
2017	Administration and operations	52	28	4	16	0	0	80	16	25
2017	Human resources	40	33	0	27	0	0	73	27	15
2017	Information management	58	25	17	0	0	0	83	0	12
2017	None of the above	43	38	10	5	5	0	81	10	21
2014	Federal regulators	37	26	2	23	13	0	63	36	122
2014	Compliance, inspection and enforcement	41	24	5	11	19	0	65	30	37
2014	Communications or public affairs	69	15	0	15	0	0	85	15	13
2014	Legal services	30	35	9	17	9	0	65	26	23
2014	Administration and operations	40	26	17	14	3	0	65	17	35
2014	Human resources	33	53	0	7	7	0	87	13	15
2014	Financial management	50	22	6	15	7	0	72	22	14
2014	Information management	70	10	10	0	10	0	80	10	10
2014	Information technology	30	20	20	20	10	0	50	30	10
2014	None of the above	12	31	4	23	31	0	42	54	26

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	65	24	3	5	2	0	89	8	88
2017	Compliance, inspection and enforcement	56	27	0	10	7	0	83	17	41
2017	Communications or public affairs	40	40	10	10	0	0	80	10	10
2017	Legal services	27	36	18	18	0	0	64	18	11
2017	Administration and operations	60	28	8	4	0	0	88	4	25
2017	Human resources	20	60	13	7	0	0	80	7	15
2017	Information management	58	25	8	0	8	0	83	8	12
2017	None of the above	52	33	5	5	5	0	86	10	21
2014	Federal regulators	57	33	3	4	1	2	92	5	122
2014	Compliance, inspection and enforcement	65	27	3	3	3	0	92	5	37
2014	Communications or public affairs	62	38	0	0	0	0	100	0	13
2014	Legal services	48	48	0	0	4	0	96	4	23
2014	Administration and operations	49	40	9	3	0	0	88	3	35
2014	Human resources	60	40	0	0	0	0	100	0	15
2014	Financial management	57	15	15	6	7	0	72	13	14
2014	Information management	60	30	0	10	0	0	90	10	10
2014	Information technology	80	10	10	0	0	0	90	0	10
2014	None of the above	38	35	12	4	12	0	73	15	26

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	72	13	4	5	0	1	4	90	6	88
2017	Compliance, inspection and enforcement	68	5	7	5	10	0	5	77	15	41
2017	Communications or public affairs	70	20	0	10	0	0	0	90	10	10
2017	Legal services	73	9	9	0	0	0	9	90	0	11
2017	Administration and operations	72	20	4	4	0	0	0	92	4	25
2017	Human resources	73	20	7	0	0	0	0	93	0	15
2017	Information management	58	33	0	0	0	0	8	100	0	12
2017	None of the above	76	5	5	10	0	0	5	85	10	21
2014	Federal regulators	72	16	4	6	2	0	0	88	8	122
2014	Compliance, inspection and enforcement	68	16	3	5	0	3	5	91	6	37
2014	Communications or public affairs	54	31	8	8	0	0	0	85	8	13
2014	Legal services	87	9	0	0	0	0	4	100	0	23
2014	Administration and operations	74	17	3	3	0	3	0	94	3	35
2014	Human resources	67	13	13	0	0	7	0	86	0	15
2014	Financial management	72	20	7	0	0	0	0	93	0	14
2014	Information management	60	30	0	0	0	0	10	100	0	10
2014	Information technology	70	10	10	0	0	0	10	89	0	10
2014	None of the above	65	15	4	4	8	0	4	84	12	26

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	72	10	3	4	5	5	86	10	89
2017	Compliance, inspection and enforcement	63	10	2	7	12	5	77	21	41
2017	Communications or public affairs	60	20	0	0	20	0	80	20	10
2017	Legal services	73	9	9	0	0	9	90	0	11
2017	Administration and operations	68	16	4	4	8	0	84	12	25
2017	Human resources	53	20	7	0	13	7	79	14	15
2017	Information management	67	17	0	0	8	8	91	9	12
2017	None of the above	67	29	0	5	0	0	95	5	21
2014	Federal regulators	78	11	3	2	5	2	91	7	121
2014	Compliance, inspection and enforcement	73	16	3	3	3	3	92	6	37
2014	Communications or public affairs	62	15	15	8	0	0	77	8	13
2014	Legal services	78	9	9	0	0	4	91	0	23
2014	Administration and operations	63	17	3	6	3	9	87	9	35
2014	Human resources	53	33	13	0	0	0	87	0	15
2014	Financial management	72	20	7	0	0	0	93	0	14
2014	Information management	90	10	0	0	0	0	100	0	10
2014	Information technology	90	0	10	0	0	0	90	0	10
2014	None of the above	69	12	4	4	8	4	84	12	26

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	70	4	6	5	5	1	8	81	12	89
2017	Compliance, inspection and enforcement	66	5	5	5	10	0	10	78	16	41
2017	Communications or public affairs	70	10	0	10	10	0	0	80	20	10
2017	Legal services	64	9	9	0	0	0	18	89	0	11
2017	Administration and operations	56	20	8	8	8	0	0	76	16	25
2017	Human resources	40	27	7	7	13	0	7	71	21	15
2017	Information management	33	17	17	8	8	0	17	60	20	12
2017	None of the above	71	14	5	5	5	0	0	86	10	21
2014	Federal regulators	74	8	4	5	5	0	4	85	10	122
2014	Compliance, inspection and enforcement	68	11	5	3	5	3	5	85	9	37
2014	Communications or public affairs	69	15	8	0	8	0	0	85	8	13
2014	Legal services	78	4	13	0	0	0	4	86	0	23
2014	Administration and operations	53	15	17	3	3	0	9	75	6	34
2014	Human resources	53	13	20	7	0	0	7	71	7	15
2014	Financial management	72	20	0	0	0	0	7	100	0	14
2014	Information management	60	30	0	0	0	0	10	100	0	10
2014	Information technology	80	0	10	0	0	0	10	89	0	10
2014	None of the above	65	12	8	4	4	0	8	83	8	26

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	73	7	2	3	7	1	8	87	11	88
2017	Compliance, inspection and enforcement	63	12	0	2	12	0	10	84	16	41
2017	Communications or public affairs	90	0	0	0	10	0	0	90	10	10
2017	Legal services	60	10	10	0	0	0	20	88	0	10
2017	Administration and operations	80	0	4	4	8	0	4	83	13	25
2017	Human resources	53	13	0	7	20	0	7	71	29	15
2017	Information management	42	17	17	8	0	0	17	70	10	12
2017	None of the above	81	10	5	5	0	0	0	90	5	21
2014	Federal regulators	74	8	4	2	4	0	8	89	6	121
2014	Compliance, inspection and enforcement	76	5	3	3	5	0	8	88	9	37
2014	Communications or public affairs	62	23	0	0	8	0	8	92	8	13
2014	Legal services	83	4	9	0	0	0	4	91	0	23
2014	Administration and operations	66	14	3	0	9	0	8	88	9	35
2014	Human resources	67	13	13	7	0	0	0	80	7	15
2014	Financial management	72	13	7	0	0	0	7	92	0	14
2014	Information management	80	20	0	0	0	0	0	100	0	10
2014	Information technology	80	0	10	0	0	0	10	89	0	10
2014	None of the above	65	15	8	0	4	0	8	88	4	26

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	60	13	8	3	6	3	6	81	11	89
2017	Compliance, inspection and enforcement	46	12	7	5	12	5	12	71	21	41
2017	Communications or public affairs	60	10	10	20	0	0	0	70	20	10
2017	Legal services	64	0	9	9	0	0	18	78	11	11
2017	Administration and operations	52	28	4	12	4	0	0	80	16	25
2017	Human resources	43	14	0	14	14	0	14	67	33	14
2017	Information management	25	17	33	8	8	0	8	45	18	12
2017	None of the above	62	10	19	10	0	0	0	71	10	21
2014	Federal regulators	59	14	10	6	2	1	8	80	9	122
2014	Compliance, inspection and enforcement	57	14	8	3	3	5	11	84	6	37
2014	Communications or public affairs	38	38	8	8	8	0	0	77	15	13
2014	Legal services	74	9	9	0	0	0	9	90	0	23
2014	Administration and operations	52	14	9	9	0	8	9	79	10	35
2014	Human resources	53	13	20	7	0	0	7	71	7	15
2014	Financial management	65	13	7	0	0	0	15	91	0	14
2014	Information management	80	10	0	0	0	0	10	100	0	10
2014	Information technology	70	0	0	0	0	0	30	100	0	10
2014	None of the above	54	4	15	8	8	0	12	65	17	26

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	64	6	6	6	6	4	5	78	14	89
2017	Compliance, inspection and enforcement	44	20	7	5	7	5	12	76	15	41
2017	Communications or public affairs	60	40	0	0	0	0	0	100	0	10
2017	Legal services	55	0	18	9	0	9	9	67	11	11
2017	Administration and operations	52	32	0	12	4	0	0	84	16	25
2017	Human resources	40	20	0	20	7	0	13	69	31	15
2017	Information management	25	42	25	0	0	0	8	73	0	12
2017	None of the above	57	14	14	5	0	5	5	79	5	21
2014	Federal regulators	57	13	11	5	3	6	7	79	8	122
2014	Compliance, inspection and enforcement	70	5	8	0	5	0	11	85	6	37
2014	Communications or public affairs	46	38	15	0	0	0	0	85	0	13
2014	Legal services	57	22	9	0	0	9	4	90	0	23
2014	Administration and operations	54	23	12	6	0	0	6	82	6	35
2014	Human resources	53	13	20	7	0	7	0	71	7	15
2014	Financial management	43	35	15	0	0	7	0	84	0	14
2014	Information management	70	20	0	0	0	0	10	100	0	10
2014	Information technology	80	0	0	0	0	10	10	100	0	10
2014	None of the above	50	8	12	8	12	4	8	65	22	26

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Federal regulators	9	91	89
2017	Compliance, inspection and enforcement	17	83	41
2017	Administration and operations	20	80	25
2017	Human resources	57	43	14
2014	Federal regulators	11	89	122
2014	Compliance, inspection and enforcement	14	86	37
2014	Administration and operations	20	80	35
2014	Financial management	0	100	14
2014	Information technology	0	100	10
2014	None of the above	35	65	26

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	70	14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	0	14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	0	14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	0	14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	0	14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	57	14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	37	14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	35	14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	44	14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	37	14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	0	14

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	0	14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	43	14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	37	14

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	72	14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	35	14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	0	14

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	35	14

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	0	14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	0	14

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	44	14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	0	14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2014	Federal regulators	59	14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	19	15	19	10	8	27	2	48	24	89
2017	Compliance, inspection and enforcement	10	10	15	7	15	44	0	35	39	41
2017	Communications or public affairs	0	10	10	20	30	30	0	14	71	10
2017	Legal services	9	18	27	0	0	36	9	50	0	11
2017	Administration and operations	12	20	32	4	0	28	4	47	6	25
2017	Human resources	20	20	27	20	0	13	0	46	23	15
2017	Information management	8	17	42	25	0	0	8	27	27	12
2017	None of the above	5	10	19	19	14	14	19	21	50	21
2014	Federal regulators	16	14	12	8	3	37	10	57	21	122
2014	Compliance, inspection and enforcement	22	5	24	8	3	30	8	43	17	37
2014	Communications or public affairs	0	31	23	15	0	23	8	44	22	13
2014	Legal services	17	22	22	4	0	26	9	60	7	23
2014	Administration and operations	14	9	17	6	9	43	3	43	27	35
2014	Human resources	20	47	13	0	0	20	0	83	0	15
2014	Financial management	22	15	20	7	0	28	7	57	11	14
2014	Information management	10	20	20	10	10	20	10	43	29	10
2014	Information technology	30	20	10	0	0	40	0	83	0	10
2014	None of the above	0	4	19	8	35	31	4	6	65	26

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	39	12	13	4	5	0	69	18	89
2017	Compliance, inspection and enforcement	32	27	15	10	7	10	0	65	19	41
2017	Communications or public affairs	30	20	10	20	20	0	0	50	40	10
2017	Legal services	18	36	18	18	0	0	9	60	20	11
2017	Administration and operations	40	36	16	4	0	4	0	79	4	25
2017	Human resources	33	33	27	7	0	0	0	67	7	15
2017	Information management	17	50	33	0	0	0	0	67	0	12
2017	None of the above	14	19	24	10	14	19	0	41	29	21
2014	Federal regulators	34	34	12	6	3	10	1	76	10	122
2014	Compliance, inspection and enforcement	46	22	14	14	0	5	0	71	14	37
2014	Communications or public affairs	8	69	8	15	0	0	0	77	15	13
2014	Legal services	43	43	9	4	0	0	0	87	4	23
2014	Administration and operations	32	14	29	12	0	14	0	53	13	35
2014	Human resources	40	60	0	0	0	0	0	100	0	15
2014	Financial management	22	30	20	7	0	13	7	65	9	14
2014	Information management	20	50	10	0	10	10	0	78	11	10
2014	Information technology	40	40	0	0	0	20	0	100	0	10
2014	None of the above	15	15	19	12	27	12	0	35	43	26

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Federal regulators	10	90	89
2017	Compliance, inspection and enforcement	12	88	41
2014	Federal regulators	5	95	122
2014	Communications or public affairs	0	100	13
2014	Legal services	0	100	23
2014	Human resources	0	100	15
2014	Financial management	0	100	14
2014	None of the above	23	77	26

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	21	13	15	8	4	35	4	56	19	89
2017	Compliance, inspection and enforcement	7	7	15	7	2	61	0	38	25	41
2017	Communications or public affairs	0	20	40	0	0	40	0	33	0	10
2017	Legal services	9	18	36	0	0	27	9	43	0	11
2017	Administration and operations	20	8	36	0	0	32	4	44	0	25
2017	Human resources	20	27	27	0	7	20	0	58	8	15
2017	Information management	17	17	42	0	8	8	8	40	10	12
2017	None of the above	5	14	19	0	10	33	19	40	20	21
2014	Federal regulators	19	13	13	2	2	45	7	66	7	122
2014	Compliance, inspection and enforcement	32	11	14	0	0	38	5	76	0	37
2014	Communications or public affairs	8	31	38	0	0	23	0	50	0	13
2014	Legal services	30	17	9	0	0	35	9	85	0	23
2014	Administration and operations	14	9	26	6	0	42	3	42	11	35
2014	Human resources	33	33	13	0	0	20	0	83	0	15
2014	Financial management	22	30	22	0	0	26	0	70	0	14
2014	Information technology	40	10	10	0	0	30	10	83	0	10
2014	None of the above	0	4	27	8	15	38	8	7	43	26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	34	35	12	6	2	10	1	77	10	89
2017	Compliance, inspection and enforcement	34	27	17	5	7	10	0	68	14	41
2017	Communications or public affairs	20	50	20	0	0	10	0	78	0	10
2017	Legal services	18	36	36	0	0	0	9	60	0	11
2017	Administration and operations	36	40	12	0	0	12	0	86	0	25
2017	Human resources	33	40	20	0	7	0	0	73	7	15
2017	Information management	25	17	42	8	0	8	0	45	9	12
2017	None of the above	24	29	19	0	10	19	0	65	12	21
2014	Federal regulators	40	26	12	3	2	17	0	80	5	122
2014	Compliance, inspection and enforcement	42	33	6	0	0	19	0	93	0	36
2014	Communications or public affairs	8	77	15	0	0	0	0	85	0	13
2014	Legal services	52	39	0	0	0	9	0	100	0	23
2014	Administration and operations	26	19	29	0	0	26	0	61	0	35
2014	Human resources	53	47	0	0	0	0	0	100	0	15
2014	Financial management	22	30	43	0	0	6	0	55	0	14
2014	Information management	20	60	10	0	0	10	0	89	0	10
2014	Information technology	50	20	10	0	0	20	0	88	0	10
2014	None of the above	19	12	31	12	8	15	4	38	24	26

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Federal regulators	19	81	89
2017	Compliance, inspection and enforcement	17	83	41
2017	Communications or public affairs	0	100	10
2017	Administration and operations	20	80	25
2017	Human resources	33	67	15
2017	None of the above	24	76	21
2014	Federal regulators	11	89	122
2014	Compliance, inspection and enforcement	14	86	37
2014	Legal services	35	65	23
2014	Administration and operations	23	77	35
2014	Human resources	0	100	15
2014	Information management	0	100	10
2014	Information technology	0	100	10
2014	None of the above	27	73	26

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Federal regulators	83	17	18
2014	Federal regulators	84	16	13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	53	27	7	7	7	0	0	80	13	15
2014	Federal regulators	28	44	9	19	0	0	0	72	19	11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	41	45	4	1	1	0	7	93	2	89
2017	Compliance, inspection and enforcement	41	49	0	5	0	0	5	95	5	41
2017	Communications or public affairs	30	40	10	10	0	0	10	78	11	10
2017	Legal services	9	45	0	0	9	0	36	86	14	11
2017	Administration and operations	28	60	4	0	0	0	8	96	0	25
2017	Human resources	29	50	7	0	0	0	14	92	0	14
2017	Information management	42	50	8	0	0	0	0	92	0	12
2017	None of the above	24	38	14	5	5	0	14	72	11	21
2014	Federal regulators	38	46	3	1	1	1	10	95	2	122
2014	Compliance, inspection and enforcement	35	51	3	8	3	0	0	86	11	37
2014	Communications or public affairs	15	85	0	0	0	0	0	100	0	13
2014	Legal services	26	43	0	0	0	0	30	100	0	23
2014	Administration and operations	20	52	12	0	3	6	8	83	3	35
2014	Human resources	67	20	0	0	0	7	7	100	0	15
2014	Financial management	30	52	6	0	0	0	13	93	0	14
2014	Information management	30	60	10	0	0	0	0	90	0	10
2014	Information technology	20	60	10	10	0	0	0	80	10	10
2014	None of the above	27	65	4	4	0	0	0	92	4	26

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	11	36	13	10	4	18	8	63	19	89
2017	Compliance, inspection and enforcement	17	22	17	15	2	22	5	53	23	41
2017	Communications or public affairs	10	30	10	30	0	20	0	50	38	10
2017	Legal services	0	27	0	0	0	27	45	100	0	11
2017	Administration and operations	16	48	12	0	0	12	12	84	0	25
2017	Human resources	20	13	53	0	0	13	0	38	0	15
2017	Information management	8	33	33	8	17	0	0	42	25	12
2017	None of the above	19	14	19	0	10	29	10	54	15	21
2014	Federal regulators	19	33	9	8	4	19	8	72	16	122
2014	Compliance, inspection and enforcement	16	30	22	8	3	22	0	59	14	37
2014	Communications or public affairs	8	31	31	0	15	15	0	45	18	13
2014	Legal services	9	9	22	4	0	17	39	40	10	23
2014	Administration and operations	3	37	17	6	0	29	8	64	9	35
2014	Human resources	47	33	7	0	0	7	7	92	0	15
2014	Financial management	15	22	22	0	0	34	7	63	0	14
2014	Information management	20	30	10	0	0	40	0	83	0	10
2014	Information technology	10	20	10	10	0	30	20	60	20	10
2014	None of the above	4	15	23	15	0	35	8	33	27	26

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	48	30	5	1	2	8	5	90	4	89
2017	Compliance, inspection and enforcement	34	24	12	7	5	12	5	71	15	41
2017	Communications or public affairs	20	20	20	20	0	20	0	50	25	10
2017	Legal services	9	18	9	0	0	27	36	75	0	11
2017	Administration and operations	48	20	12	12	0	4	4	74	13	25
2017	Human resources	20	47	20	7	0	0	7	71	7	15
2017	Information management	42	25	33	0	0	0	0	67	0	12
2017	None of the above	29	14	24	0	5	14	14	60	7	21
2014	Federal regulators	45	26	8	3	0	9	10	88	3	122
2014	Compliance, inspection and enforcement	57	22	14	0	0	8	0	85	0	37
2014	Communications or public affairs	23	62	0	8	0	8	0	92	8	13
2014	Legal services	39	26	4	0	0	0	30	94	0	23
2014	Administration and operations	29	37	12	3	0	12	8	82	4	35
2014	Human resources	60	20	13	0	0	7	0	86	0	15
2014	Financial management	52	28	7	0	0	0	13	92	0	14
2014	Information management	60	30	10	0	0	0	0	90	0	10
2014	Information technology	50	40	0	0	0	10	0	100	0	10
2014	None of the above	38	27	15	4	4	12	0	74	9	26

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	37	30	8	4	5	12	3	80	11	89
2017	Compliance, inspection and enforcement	24	27	15	2	7	20	5	68	13	41
2017	Legal services	18	9	18	0	0	18	36	60	0	11
2017	Administration and operations	32	44	16	4	0	0	4	79	4	25
2017	Human resources	7	43	36	0	7	0	7	54	8	14
2017	Information management	8	50	42	0	0	0	0	58	0	12
2017	None of the above	14	19	19	5	14	14	14	47	27	21
2014	Federal regulators	39	26	8	4	0	14	10	85	5	122
2014	Compliance, inspection and enforcement	49	22	11	3	0	16	0	84	3	37
2014	Communications or public affairs	31	54	8	8	0	0	0	85	8	13
2014	Legal services	39	26	4	0	0	0	30	94	0	23
2014	Administration and operations	32	40	6	3	0	12	8	89	4	35
2014	Human resources	40	40	7	7	0	7	0	86	7	15
2014	Financial management	30	28	22	0	0	7	13	72	0	14
2014	Information management	50	30	10	0	0	10	0	89	0	10
2014	Information technology	40	30	10	0	0	20	0	88	0	10
2014	None of the above	12	35	19	8	8	19	0	57	19	26

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	56	26	5	3	7	1	1	84	10	88
2017	Compliance, inspection and enforcement	56	27	2	5	7	2	0	85	13	41
2017	Communications or public affairs	40	30	0	0	30	0	0	70	30	10
2017	Legal services	27	45	18	9	0	0	0	73	9	11
2017	Administration and operations	60	20	8	8	4	0	0	80	12	25
2017	Human resources	27	40	13	13	7	0	0	67	20	15
2017	Information management	58	33	0	0	8	0	0	92	8	12
2017	None of the above	29	29	19	19	5	0	0	57	24	21

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	54	24	6	6	5	3	1	81	12	89
2017	Compliance, inspection and enforcement	56	27	5	5	7	0	0	83	12	41
2017	Communications or public affairs	40	30	0	0	30	0	0	70	30	10
2017	Legal services	27	55	18	0	0	0	0	82	0	11
2017	Administration and operations	60	20	8	4	8	0	0	80	12	25
2017	Human resources	27	40	20	7	7	0	0	67	13	15
2017	Information management	75	8	8	0	8	0	0	83	8	12
2017	None of the above	43	19	14	10	10	5	0	65	20	21

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	24	50	13	8	3	2	76	11	89
2017	Compliance, inspection and enforcement	15	46	27	5	5	2	63	10	41
2017	Communications or public affairs	0	80	10	10	0	0	80	10	10
2017	Legal services	27	55	9	0	0	9	90	0	11
2017	Administration and operations	28	44	24	0	0	4	75	0	25
2017	Human resources	21	57	7	7	7	0	79	14	14
2017	Information management	17	42	17	8	0	17	70	10	12
2017	None of the above	10	43	14	19	10	5	55	30	21

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	18	34	16	20	10	2	53	30	88
2017	Compliance, inspection and enforcement	12	29	27	24	5	2	43	30	41
2017	Communications or public affairs	0	20	20	50	10	0	20	60	10
2017	Legal services	9	27	36	18	9	0	36	27	11
2017	Administration and operations	12	52	20	12	4	0	64	16	25
2017	Human resources	7	40	27	7	20	0	47	27	15
2017	Information management	8	17	42	25	8	0	25	33	12
2017	None of the above	10	14	29	19	24	5	25	45	21

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	39	31	19	7	5	0	0	69	12	88
2017	Compliance, inspection and enforcement	41	15	10	15	17	2	0	58	33	41
2017	Communications or public affairs	50	20	0	10	20	0	0	70	30	10
2017	Legal services	0	27	36	9	27	0	0	27	36	11
2017	Administration and operations	24	24	16	32	4	0	0	48	36	25
2017	Human resources	27	27	27	7	13	0	0	53	20	15
2017	Information management	33	0	33	8	17	0	8	36	27	12
2017	None of the above	29	24	10	24	10	5	0	55	35	21

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	37	24	11	18	0	0	47	29	89
2017	Compliance, inspection and enforcement	7	32	32	10	17	2	0	40	28	41
2017	Communications or public affairs	0	40	20	30	10	0	0	40	40	10
2017	Legal services	9	45	27	9	9	0	0	55	18	11
2017	Administration and operations	20	48	16	12	4	0	0	68	16	25
2017	Human resources	0	13	20	27	40	0	0	13	67	15
2017	Information management	17	8	25	42	0	0	8	27	45	12
2017	None of the above	0	29	29	29	14	0	0	29	43	21

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	19	39	19	11	12	0	0	58	23	89
2017	Compliance, inspection and enforcement	15	34	27	15	5	2	2	51	21	41
2017	Communications or public affairs	0	50	40	10	0	0	0	50	10	10
2017	Legal services	27	36	27	0	9	0	0	64	9	11
2017	Administration and operations	20	44	32	4	0	0	0	64	4	25
2017	Human resources	13	20	13	27	27	0	0	33	53	15
2017	Information management	25	17	33	17	0	0	8	45	18	12
2017	None of the above	14	24	19	10	29	5	0	40	40	21

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	18	24	17	26	15	0	0	42	41	89
2017	Compliance, inspection and enforcement	12	15	34	17	20	2	0	28	38	41
2017	Communications or public affairs	0	30	30	10	30	0	0	30	40	10
2017	Legal services	36	9	36	9	9	0	0	45	18	11
2017	Administration and operations	16	32	28	4	20	0	0	48	24	25
2017	Human resources	0	0	33	20	47	0	0	0	67	15
2017	Information management	8	17	17	25	25	0	8	27	55	12
2017	None of the above	5	19	24	19	29	5	0	25	50	21

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	27	40	13	9	10	1	0	68	19	88
2017	Compliance, inspection and enforcement	32	32	22	7	5	2	0	65	13	41
2017	Communications or public affairs	30	30	30	0	0	0	10	67	0	10
2017	Legal services	64	18	9	0	9	0	0	82	9	11
2017	Administration and operations	44	32	8	4	0	0	12	86	5	25
2017	Human resources	20	27	27	7	20	0	0	47	27	15
2017	Information management	50	25	17	0	0	0	8	82	0	12
2017	None of the above	38	19	19	5	14	5	0	60	20	21

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	32	18	14	13	0	0	55	27	89
2017	Compliance, inspection and enforcement	10	44	20	15	12	0	0	54	27	41
2017	Communications or public affairs	10	40	40	10	0	0	0	50	10	10
2017	Legal services	45	36	9	9	0	0	0	82	9	11
2017	Administration and operations	36	40	12	8	4	0	0	76	12	25
2017	Human resources	13	20	20	40	7	0	0	33	47	15
2017	Information management	42	0	33	8	0	8	8	50	10	12
2017	None of the above	14	24	19	19	24	0	0	38	43	21

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	20	36	25	13	6	0	0	56	19	89
2017	Compliance, inspection and enforcement	7	46	12	24	7	2	0	55	33	41
2017	Communications or public affairs	10	20	20	40	10	0	0	30	50	10
2017	Legal services	27	18	36	18	0	0	0	45	18	11
2017	Administration and operations	28	28	28	16	0	0	0	56	16	25
2017	Human resources	7	20	47	13	13	0	0	27	27	15
2017	Information management	17	17	17	17	25	0	8	36	45	12
2017	None of the above	10	29	14	29	19	0	0	38	48	21

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	13	29	24	23	11	1	0	42	34	89
2017	Compliance, inspection and enforcement	5	29	27	15	22	2	0	35	38	41
2017	Communications or public affairs	30	10	20	10	30	0	0	40	40	10
2017	Legal services	9	9	45	36	0	0	0	18	36	11
2017	Administration and operations	8	36	32	20	4	0	0	44	24	25
2017	Human resources	7	7	33	40	13	0	0	13	53	15
2017	Information management	8	25	17	17	25	0	8	36	45	12
2017	None of the above	5	24	10	24	33	5	0	30	60	21

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	13	32	16	23	14	1	0	46	38	88
2017	Compliance, inspection and enforcement	5	27	34	12	17	5	0	33	31	41
2017	Communications or public affairs	20	20	30	10	20	0	0	40	30	10
2017	Legal services	27	9	27	36	0	0	0	36	36	11
2017	Administration and operations	20	28	28	16	8	0	0	48	24	25
2017	Human resources	0	20	27	33	20	0	0	20	53	15
2017	Information management	17	17	8	8	42	0	8	36	55	12
2017	None of the above	10	29	5	24	33	0	0	38	57	21

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	25	35	23	10	5	0	2	61	15	89
2017	Compliance, inspection and enforcement	20	22	32	20	2	5	0	44	23	41
2017	Communications or public affairs	30	40	10	20	0	0	0	70	20	10
2017	Legal services	18	45	27	9	0	0	0	64	9	11
2017	Administration and operations	20	28	40	12	0	0	0	48	12	25
2017	Human resources	13	20	20	27	20	0	0	33	47	15
2017	Information management	42	33	17	0	0	0	8	82	0	12
2017	None of the above	24	14	19	19	19	5	0	40	40	21

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	59	22	9	5	3	2	82	9	89
2017	Compliance, inspection and enforcement	56	32	7	2	2	0	88	5	41
2017	Communications or public affairs	80	0	10	0	10	0	80	10	10
2017	Legal services	27	36	27	9	0	0	64	9	11
2017	Administration and operations	58	21	13	4	4	0	79	8	24
2017	Human resources	53	27	13	0	7	0	80	7	15
2017	Information management	75	8	17	0	0	0	83	0	12
2017	None of the above	62	14	0	10	10	5	80	20	21

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	78	10	3	4	3	1	0	89	8	89
2017	Compliance, inspection and enforcement	66	17	5	2	5	0	5	87	8	41
2017	Communications or public affairs	70	10	0	20	0	0	0	80	20	10
2017	Legal services	82	9	0	9	0	0	0	91	9	11
2017	Administration and operations	68	24	8	0	0	0	0	92	0	25
2017	Human resources	60	20	20	0	0	0	0	80	0	15
2017	Information management	58	25	17	0	0	0	0	83	0	12
2017	None of the above	71	5	5	5	10	0	5	80	15	21

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	54	36	6	1	2	1	91	3	87
2017	Compliance, inspection and enforcement	54	29	12	2	0	2	85	3	41
2017	Communications or public affairs	50	30	10	10	0	0	80	10	10
2017	Legal services	55	36	0	0	9	0	91	9	11
2017	Administration and operations	44	44	8	4	0	0	88	4	25
2017	Human resources	27	47	13	13	0	0	73	13	15
2017	Information management	58	25	0	17	0	0	83	17	12
2017	None of the above	48	33	10	10	0	0	81	10	21

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	42	31	11	9	6	1	74	15	89
2017	Compliance, inspection and enforcement	41	37	10	5	5	2	80	10	41
2017	Communications or public affairs	60	0	10	20	10	0	60	30	10
2017	Legal services	45	36	0	9	9	0	82	18	11
2017	Administration and operations	48	32	8	8	4	0	80	12	25
2017	Human resources	33	13	20	20	13	0	47	33	15
2017	Information management	50	25	0	8	17	0	75	25	12
2017	None of the above	38	19	10	29	5	0	57	33	21

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	53	12	9	1	0	1	24	87	1	88
2017	Compliance, inspection and enforcement	41	10	10	0	0	0	39	84	0	41
2017	Communications or public affairs	60	0	0	10	0	0	30	86	14	10
2017	Legal services	55	18	0	9	0	0	18	89	11	11
2017	Administration and operations	56	20	0	0	0	0	24	100	0	25
2017	Human resources	53	20	7	0	0	0	20	92	0	15
2017	Information management	67	8	8	0	0	0	17	90	0	12
2017	None of the above	48	29	0	5	5	0	14	89	11	21

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	64	23	10	3	0	0	87	3	88
2017	Compliance, inspection and enforcement	51	28	10	0	8	3	82	8	39
2017	Communications or public affairs	80	10	10	0	0	0	90	0	10
2017	Legal services	73	18	9	0	0	0	91	0	11
2017	Administration and operations	52	28	4	8	0	8	87	9	25
2017	Human resources	67	27	0	0	0	7	100	0	15
2017	Information management	50	17	8	8	0	17	80	10	12
2017	None of the above	48	33	5	5	5	5	85	10	21

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	68	18	8	4	2	0	86	6	89
2017	Compliance, inspection and enforcement	51	27	10	7	0	5	82	8	41
2017	Communications or public affairs	40	20	30	10	0	0	60	10	10
2017	Legal services	73	27	0	0	0	0	100	0	11
2017	Administration and operations	64	8	20	8	0	0	72	8	25
2017	Human resources	53	47	0	0	0	0	100	0	15
2017	Information management	50	17	8	8	17	0	67	25	12
2017	None of the above	57	14	10	0	19	0	71	19	21

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	60	26	9	3	2	0	86	5	88
2017	Compliance, inspection and enforcement	44	34	10	7	0	5	82	8	41
2017	Communications or public affairs	50	50	0	0	0	0	100	0	10
2017	Legal services	64	9	18	0	0	9	80	0	11
2017	Administration and operations	44	36	12	8	0	0	80	8	25
2017	Human resources	57	21	21	0	0	0	79	0	14
2017	Information management	67	8	25	0	0	0	75	0	12
2017	None of the above	43	33	10	5	10	0	76	14	21

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	2	33	44	14	7	0	36	21	88
2017	Compliance, inspection and enforcement	12	24	46	5	12	0	37	17	41
2017	Communications or public affairs	10	10	60	20	0	0	20	20	10
2017	Legal services	0	45	45	9	0	0	45	9	11
2017	Administration and operations	16	36	36	8	0	4	54	8	25
2017	Human resources	0	20	40	27	13	0	20	40	15
2017	Information management	17	17	42	17	8	0	33	25	12
2017	None of the above	5	24	38	19	14	0	29	33	21

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	5	29	42	22	2	24	35	89
2017	Compliance, inspection and enforcement	12	17	46	22	2	24	29	41
2017	Communications or public affairs	10	40	40	0	10	10	50	10
2017	Legal services	9	9	45	27	9	36	18	11
2017	Administration and operations	0	20	48	32	0	32	20	25
2017	Human resources	0	60	27	7	7	13	60	15
2017	Information management	17	25	25	8	25	33	42	12
2017	None of the above	19	33	43	5	0	5	52	21

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	22	40	28	5	1	4	0	23	77	89
2017	Compliance, inspection and enforcement	27	22	32	5	10	2	2	28	72	41
2017	Communications or public affairs	40	20	30	0	0	10	0	44	56	10
2017	Legal services	0	27	27	18	18	9	0	0	100	11
2017	Administration and operations	42	25	29	0	4	0	0	42	58	24
2017	Human resources	33	27	27	0	13	0	0	33	67	15
2017	Information management	25	42	25	0	0	8	0	27	73	12
2017	None of the above	19	29	43	10	0	0	0	19	81	21

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	1	64
2017	Compliance, inspection and enforcement	11	28
2017	Legal services	0	10
2017	Administration and operations	7	14
2017	None of the above	6	16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	9	64
2017	Compliance, inspection and enforcement	11	28
2017	Legal services	20	10
2017	Administration and operations	29	14
2017	None of the above	25	16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	8	64
2017	Compliance, inspection and enforcement	7	28
2017	Legal services	10	10
2017	Administration and operations	14	14
2017	None of the above	6	16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	38	64
2017	Compliance, inspection and enforcement	43	28
2017	Legal services	40	10
2017	Administration and operations	50	14
2017	None of the above	38	16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	0	64
2017	Compliance, inspection and enforcement	4	28
2017	Legal services	0	10
2017	Administration and operations	0	14
2017	None of the above	0	16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Federal regulators	56	64
2017	Compliance, inspection and enforcement	61	28
2017	Legal services	80	10
2017	Administration and operations	36	14
2017	None of the above	56	16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Federal regulators	38	48	8	3	0	3	62
2017	Compliance, inspection and enforcement	30	33	11	11	4	11	27
2017	Legal services	20	40	20	0	0	20	10
2017	Administration and operations	29	57	7	0	0	7	14
2017	None of the above	38	31	19	6	0	6	16

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	30	31	7	10	3	0	19	75	16	65
2017	Compliance, inspection and enforcement	25	21	21	14	7	4	7	52	24	28
2017	Administration and operations	43	36	0	14	7	0	0	79	21	14
2017	Human resources	30	30	10	0	10	10	10	75	13	10
2017	None of the above	29	29	0	12	12	6	12	71	29	17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Federal regulators	10	9	13	4	1	7	55	49	16	65
2017	Compliance, inspection and enforcement	4	7	11	7	7	18	46	30	40	28
2017	Administration and operations	14	0	0	14	29	0	43	25	75	14
2017	Human resources	10	0	0	0	30	10	50	25	75	10
2017	None of the above	6	12	0	0	12	29	41	60	40	17

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 104. With which of the following communities do you most closely identify in relation to your current job?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.