2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 102. What is your current employee status?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 32 43 10 9 5 0 0 76 15 267
2017 Term 23 58 0 14 5 0 0 82 18 18
2014 Indeterminate (permanent) 38 44 8 6 4 0 0 81 11 301
2014 Term 37 37 11 7 7 0 0 74 15 27
2011 Indeterminate (permanent) 37 43 11 5 4 0 0 79 9 305
2008 Indeterminate (permanent) 37 40 12 7 4 0 0 77 12 242

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 38 12 12 11 1 0 65 23 266
2017 Term 49 42 0 5 5 0 0 91 9 18

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 52 34 9 2 3 0 0 86 5 268
2017 Term 42 45 9 5 0 0 0 86 5 18
2014 Indeterminate (permanent) 61 28 6 3 1 0 0 90 5 300
2014 Term 56 30 7 0 7 0 0 85 7 27
2011 Indeterminate (permanent) 56 33 6 3 2 0 0 89 5 306

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 35 43 11 8 3 0 0 78 11 265
2017 Term 49 32 5 9 5 0 0 82 14 18
2014 Indeterminate (permanent) 44 40 7 6 4 0 0 83 9 301
2014 Term 41 41 7 4 7 0 0 81 11 27
2011 Indeterminate (permanent) 45 41 8 5 1 0 0 86 6 305
2008 Indeterminate (permanent) 47 38 7 7 2 0 0 85 8 242

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 27 37 19 11 6 1 0 64 17 268
2017 Term 45 32 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 43 38 10 6 3 1 0 82 9 301
2014 Term 44 37 11 7 0 0 0 81 7 27
2011 Indeterminate (permanent) 38 36 14 7 4 0 0 74 11 304

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 38 18 12 6 1 0 64 18 267
2017 Term 40 37 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 40 42 9 6 3 0 0 82 9 301
2014 Term 41 41 11 7 0 0 0 81 7 27
2011 Indeterminate (permanent) 35 40 12 8 4 0 0 75 13 304
2008 Indeterminate (permanent) 38 41 10 6 5 0 0 80 11 244

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 24 16 14 9 4 1 59 25 267
2017 Term 49 14 9 23 0 5 0 66 24 18
2014 Indeterminate (permanent) 42 31 11 5 6 4 1 76 12 301
2014 Term 30 33 15 11 7 4 0 65 19 27
2011 Indeterminate (permanent) 37 28 13 11 7 4 0 68 19 304
2008 Indeterminate (permanent) 30 28 17 12 8 5 0 61 21 243
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 41 32 12 7 6 2 0 75 13 268
2017 Term 63 18 9 0 5 5 0 85 5 18
2014 Indeterminate (permanent) 47 28 13 7 3 2 0 76 10 301
2014 Term 59 26 4 7 4 0 0 85 11 27
2011 Indeterminate (permanent) 43 29 10 9 4 4 0 75 14 306
2008 Indeterminate (permanent) 36 30 13 8 7 7 0 70 16 243

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 39 37 8 10 5 0 0 77 15 268
2017 Term 68 18 5 5 0 5 0 90 5 18
2014 Indeterminate (permanent) 40 42 6 9 3 1 0 83 12 301
2014 Term 37 30 15 15 0 4 0 69 15 27
2011 Indeterminate (permanent) 41 35 10 6 6 2 0 78 12 306
2008 Indeterminate (permanent) 30 42 9 10 7 1 0 73 17 244

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 47 27 12 5 9 0 1 74 14 268
2017 Term 63 28 0 0 9 0 0 91 9 18
2014 Indeterminate (permanent) 50 30 8 7 5 0 0 81 11 301
2014 Term 37 44 11 0 7 0 0 81 7 27

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 29 16 21 14 5 0 46 37 268
2017 Term 31 23 18 18 0 9 0 59 20 18
2014 Indeterminate (permanent) 23 42 14 12 5 5 0 68 17 301
2014 Term 46 42 0 0 0 12 0 100 0 26
2011 Indeterminate (permanent) 21 35 18 12 10 3 0 58 24 306

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 11 27 17 24 20 1 0 39 44 268
2017 Term 40 23 9 23 0 5 0 66 24 18
2014 Indeterminate (permanent) 19 45 15 13 7 3 0 65 20 301
2014 Term 41 52 4 0 4 0 0 93 4 27
2011 Indeterminate (permanent) 20 34 18 17 11 1 0 54 28 306
2008 Indeterminate (permanent) 24 32 16 17 12 0 0 55 29 244

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 8 24 19 24 20 4 0 34 46 268
2017 Term 37 15 15 24 0 10 0 57 27 17
2014 Indeterminate (permanent) 15 39 18 16 7 6 0 57 24 300
2014 Term 30 41 11 11 0 7 0 76 12 27
2011 Indeterminate (permanent) 12 37 19 19 11 3 0 51 30 306
2008 Indeterminate (permanent) 10 38 14 23 10 4 0 50 34 243

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 12 21 15 21 26 5 0 35 49 267
2017 Term 14 49 18 5 9 5 0 66 15 18
2014 Indeterminate (permanent) 18 34 19 15 10 5 0 54 26 301
2014 Term 31 50 4 12 4 0 0 81 15 26
2011 Indeterminate (permanent) 21 34 15 14 11 5 0 58 27 306
2008 Indeterminate (permanent) 20 33 15 13 14 6 0 56 28 244

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 7 30 13 26 20 3 0 38 48 267
2017 Term 26 23 18 23 0 9 0 54 25 18
2014 Indeterminate (permanent) 15 36 21 17 8 2 0 52 26 301
2014 Term 33 30 15 22 0 0 0 63 22 27
2011 Indeterminate (permanent) 13 40 14 21 11 2 0 54 32 306
2008 Indeterminate (permanent) 14 42 13 16 13 2 1 57 30 243
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 21 40 12 17 9 0 0 62 26 267
2017 Term 23 54 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 26 45 12 10 7 0 0 71 17 300
2014 Term 33 41 7 15 0 4 0 77 15 27
2011 Indeterminate (permanent) 25 43 13 13 5 1 0 68 18 305

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 21 45 10 18 6 0 0 65 24 267
2017 Term 23 63 5 9 0 0 0 86 9 18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 8 21 18 26 13 14 1 33 46 268
2017 Term 31 18 9 14 0 28 0 68 19 18
2014 Indeterminate (permanent) 14 26 16 19 12 12 1 46 35 300
2014 Term 7 30 11 19 4 30 0 53 32 27

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 32 34 12 12 7 1 0 68 20 268
2017 Term 37 40 5 5 9 5 0 81 15 18
2014 Indeterminate (permanent) 34 40 11 10 4 1 0 75 14 301
2014 Term 41 22 15 11 7 4 0 65 19 27
2011 Indeterminate (permanent) 36 40 12 7 5 1 0 76 12 306
2008 Indeterminate (permanent) 26 42 11 9 9 2 1 70 19 243

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 19 42 8 15 15 0 2 62 30 48
2014 Indeterminate (permanent) 28 45 7 16 0 2 2 75 17 54

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 32 36 10 14 7 1 0 69 21 264
2017 Term 45 32 9 14 0 0 0 77 14 18
2014 Indeterminate (permanent) 37 41 11 7 3 1 0 79 10 299
2014 Term 33 48 4 0 11 4 0 85 12 27
2011 Indeterminate (permanent) 33 42 9 11 4 1 0 76 15 306
2008 Indeterminate (permanent) 30 43 7 12 5 2 0 75 17 244

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 30 12 12 8 8 1 65 22 266
2017 Term 31 23 14 14 0 18 0 66 17 18
2014 Indeterminate (permanent) 37 29 15 9 3 6 0 71 13 300
2014 Term 33 37 11 4 7 7 0 76 12 27
2011 Indeterminate (permanent) 37 26 11 12 4 7 1 69 18 305
2008 Indeterminate (permanent) 34 31 9 11 5 9 0 71 18 244

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 38 11 13 8 0 0 68 21 266
2017 Term 45 42 5 9 0 0 0 86 9 18
2014 Indeterminate (permanent) 31 42 10 11 5 1 0 74 16 301
2014 Term 30 48 11 7 4 0 0 78 11 27
2011 Indeterminate (permanent) 40 39 10 7 4 0 0 79 11 306
2008 Indeterminate (permanent) 27 43 14 11 5 0 0 69 16 244

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 42 38 6 10 4 0 0 80 15 268
2017 Term 49 32 5 9 5 0 0 82 14 18
2014 Indeterminate (permanent) 44 40 6 7 3 0 0 84 10 301
2014 Term 37 41 7 11 4 0 0 78 15 27
2011 Indeterminate (permanent) 49 38 7 4 2 0 0 87 6 305
2008 Indeterminate (permanent) 40 39 7 10 3 0 0 80 13 244

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 49 34 5 7 4 0 0 84 11 268
2017 Term 68 18 9 0 5 0 0 86 5 18
2014 Indeterminate (permanent) 47 36 5 8 5 0 0 83 13 301
2014 Term 48 41 7 0 4 0 0 89 4 27
2011 Indeterminate (permanent) 51 35 6 4 3 0 0 87 7 306
2008 Indeterminate (permanent) 48 39 6 5 2 0 0 87 7 244

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 19 35 18 16 10 1 0 55 27 268
2017 Term 31 46 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 30 37 12 13 7 1 0 67 21 301
2014 Term 30 44 7 7 4 7 0 80 12 27
2011 Indeterminate (permanent) 34 37 13 12 4 0 0 71 16 306
2008 Indeterminate (permanent) 29 40 11 13 6 1 0 70 19 243

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 25 16 20 19 1 3 42 41 267
2017 Term 40 23 9 14 14 0 0 63 28 18
2014 Indeterminate (permanent) 26 30 10 14 17 2 1 57 32 301
2014 Term 30 44 4 7 11 4 0 77 19 27
2011 Indeterminate (permanent) 25 24 13 19 18 1 1 50 37 306
2008 Indeterminate (permanent) 17 36 14 15 16 1 1 55 32 244

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 44 9 15 6 0 0 71 21 268
2017 Term 23 58 9 5 5 0 0 82 9 18
2014 Indeterminate (permanent) 27 46 10 11 6 0 0 73 17 301
2014 Term 19 52 11 15 4 0 0 70 19 27
2011 Indeterminate (permanent) 35 42 8 10 5 0 0 78 14 306

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 40 10 14 4 0 0 71 18 268
2017 Term 23 49 14 9 5 0 0 72 14 18
2014 Indeterminate (permanent) 34 40 11 10 5 1 0 74 15 300
2014 Term 22 52 15 7 4 0 0 74 11 27

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 43 10 13 8 1 0 68 21 268
2017 Term 28 58 9 5 0 0 0 86 5 18
2014 Indeterminate (permanent) 36 43 10 6 5 0 0 79 11 301
2014 Term 33 44 15 7 0 0 0 78 7 27
2011 Indeterminate (permanent) 40 42 9 7 2 0 0 83 9 305

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 17 45 19 12 4 3 0 63 17 267
2017 Term 40 32 9 9 5 5 0 76 15 18

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 44 33 5 10 9 0 0 77 18 267
2017 Term 63 32 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 42 39 8 8 4 0 0 80 12 301
2014 Term 52 41 4 4 0 0 0 93 4 27
2011 Indeterminate (permanent) 42 41 8 7 2 0 0 83 9 305

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 39 26 6 13 11 2 3 68 25 267
2017 Term 58 18 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 49 29 4 8 5 0 4 82 14 301
2014 Term 52 30 7 7 4 0 0 81 11 27
2011 Indeterminate (permanent) 45 29 6 11 6 0 4 77 17 304
2008 Indeterminate (permanent) 43 31 7 7 7 0 4 77 15 243

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 38 22 10 7 0 0 61 17 266
2017 Term 68 28 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 16 40 28 10 6 0 0 56 16 301
2014 Term 26 52 7 15 0 0 0 78 15 27
2011 Indeterminate (permanent) 18 38 29 9 6 0 0 56 15 306
2008 Indeterminate (permanent) 18 37 28 11 5 0 0 55 16 244

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 62 19 6 6 4 2 1 84 10 268
2017 Term 72 14 5 0 5 5 0 90 5 18
2014 Indeterminate (permanent) 60 25 5 4 3 1 2 88 8 301
2014 Term 63 22 4 0 4 4 4 92 4 27
2011 Indeterminate (permanent) 55 31 5 5 2 0 1 88 7 306

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Indeterminate (permanent) 25 40 34 267
2017 Term 14 35 51 18
2014 Indeterminate (permanent) 18 46 36 301
2014 Term 26 30 44 27
2011 Indeterminate (permanent) 21 45 34 306

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Indeterminate (permanent) 25 15 24 30 0 6 67
2014 Indeterminate (permanent) 15 32 13 27 9999 13 54
2011 Indeterminate (permanent) 17 20 25 25 9999 13 64
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 33 39 12 9 6 1 0 73 15 267
2017 Term 40 55 0 5 0 0 0 95 5 18
2014 Indeterminate (permanent) 48 36 8 5 2 1 0 85 7 301
2014 Term 41 41 4 7 7 0 0 81 15 27
2011 Indeterminate (permanent) 50 36 9 2 2 0 0 87 4 305
2008 Indeterminate (permanent) 49 37 5 6 3 0 0 86 9 242

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 15 34 17 22 12 1 0 50 33 268
2017 Term 35 18 23 18 0 5 0 56 19 18
2014 Indeterminate (permanent) 28 46 14 7 4 1 0 75 11 301
2014 Term 37 48 4 11 0 0 0 85 11 27
2011 Indeterminate (permanent) 33 42 16 6 1 1 0 76 8 305

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 22 31 30 12 4 0 1 17 53 268
2017 Term 0 14 14 42 26 5 0 71 15 18
2014 Indeterminate (permanent) 7 18 40 23 11 1 1 34 25 300
2014 Term 0 11 48 15 22 4 0 38 12 27
2011 Indeterminate (permanent) 11 27 37 17 7 0 1 24 39 305
2008 Indeterminate (permanent) 12 22 34 23 8 0 1 31 34 243

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 24 28 22 16 7 1 1 24 53 267
2017 Term 5 9 46 14 21 5 0 37 15 18
2014 Indeterminate (permanent) 5 13 27 34 19 1 2 54 18 300
2014 Term 0 19 11 37 30 4 0 69 19 27
2011 Indeterminate (permanent) 9 22 24 24 17 1 3 43 32 304
2008 Indeterminate (permanent) 9 14 26 26 20 1 3 48 25 243

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 29 25 11 5 1 1 16 58 266
2017 Term 14 9 54 5 5 9 5 11 27 18
2014 Indeterminate (permanent) 18 23 36 14 6 1 2 21 42 300
2014 Term 4 15 30 48 4 0 0 52 19 27
2011 Indeterminate (permanent) 20 24 34 11 10 0 1 21 44 305
2008 Indeterminate (permanent) 10 16 35 23 12 1 2 37 27 243

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 11 23 38 19 7 0 1 27 34 267
2017 Term 0 0 42 23 26 9 0 54 0 18
2014 Indeterminate (permanent) 5 14 38 32 9 1 1 42 19 297
2014 Term 0 4 33 41 22 0 0 63 4 27
2011 Indeterminate (permanent) 9 15 40 25 11 0 0 36 24 304
2008 Indeterminate (permanent) 8 11 38 29 11 0 2 41 19 242

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 25 26 14 6 1 1 20 53 267
2017 Term 5 9 28 23 31 5 0 56 15 18
2014 Indeterminate (permanent) 11 26 30 21 8 2 1 30 38 300
2014 Term 4 7 44 19 22 4 0 42 12 27
2011 Indeterminate (permanent) 14 28 30 16 10 1 2 26 43 305
2008 Indeterminate (permanent) 9 22 35 19 10 1 3 31 33 243

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 10 15 32 27 13 1 1 41 26 267
2017 Term 5 18 18 14 40 5 0 56 24 18
2014 Indeterminate (permanent) 9 17 34 26 9 3 3 36 28 300
2014 Term 4 11 26 37 7 11 4 52 17 27
2011 Indeterminate (permanent) 11 24 31 20 10 2 2 30 37 305
2008 Indeterminate (permanent) 16 27 30 15 7 4 2 23 46 244

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 19 28 35 11 6 0 0 18 47 267
2017 Term 5 5 46 35 5 5 0 42 10 18
2014 Indeterminate (permanent) 16 25 36 14 5 2 1 20 43 300
2014 Term 7 22 26 30 15 0 0 44 30 27

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 35 36 9 12 8 0 0 71 20 267
2017 Term 49 32 5 14 0 0 0 82 14 18
2014 Indeterminate (permanent) 38 37 9 11 4 1 0 76 15 300
2014 Term 41 41 0 19 0 0 0 81 19 27

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 39 40 7 9 5 0 0 79 14 267
2017 Term 49 42 5 5 0 0 0 91 5 18
2014 Indeterminate (permanent) 48 40 6 4 2 0 0 87 6 300
2014 Term 44 44 4 7 0 0 0 89 7 27

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 36 41 13 4 4 2 0 79 8 266
2017 Term 49 23 9 9 5 5 0 76 15 18
2014 Indeterminate (permanent) 45 35 11 4 1 4 0 84 5 301
2014 Term 59 33 4 4 0 0 0 93 4 27

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 32 44 12 6 5 1 0 77 11 267
2017 Term 54 18 9 9 5 5 0 76 15 18
2014 Indeterminate (permanent) 42 38 9 7 2 1 0 82 9 301
2014 Term 52 41 0 4 4 0 0 93 7 27
2011 Indeterminate (permanent) 37 36 14 7 3 3 0 75 10 306

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 40 36 12 9 4 0 0 76 12 267
2017 Term 63 32 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 49 38 5 4 3 0 0 87 8 301
2014 Term 59 33 7 0 0 0 0 93 0 27
2011 Indeterminate (permanent) 47 34 11 6 2 0 0 81 8 306
2008 Indeterminate (permanent) 43 39 9 5 5 0 0 82 10 244

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 36 16 17 8 3 2 57 26 266
2017 Term 40 18 18 18 0 5 0 61 19 18
2014 Indeterminate (permanent) 28 35 12 11 6 5 3 69 18 300
2014 Term 26 41 11 11 4 7 0 72 16 27

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 55 32 9 2 1 1 0 88 3 266
2017 Term 37 58 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 55 37 4 3 1 0 0 92 4 300
2014 Term 48 44 0 7 0 0 0 93 7 27
2011 Indeterminate (permanent) 55 30 9 2 3 2 0 86 5 306

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 38 15 10 6 3 0 69 16 268
2017 Term 23 28 18 5 0 26 0 69 6 18
2014 Indeterminate (permanent) 34 36 12 10 4 3 1 73 15 300
2014 Term 44 41 11 0 0 4 0 88 0 27
2011 Indeterminate (permanent) 33 37 12 9 5 3 0 73 14 305
2008 Indeterminate (permanent) 27 39 12 10 9 2 0 68 20 244

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 18 41 17 12 6 5 0 63 20 268
2017 Term 23 49 23 5 0 0 0 72 5 18
2014 Indeterminate (permanent) 21 33 21 14 6 6 0 57 21 299
2014 Term 33 44 11 4 0 7 0 84 4 27
2011 Indeterminate (permanent) 20 39 20 12 4 5 0 62 17 306

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 12 19 16 22 19 10 2 36 46 268
2017 Term 40 18 14 9 9 9 0 64 20 18
2014 Indeterminate (permanent) 16 21 16 15 14 16 2 45 36 300
2014 Term 22 15 11 15 15 22 0 48 38 27
2011 Indeterminate (permanent) 13 25 21 12 14 12 3 44 31 306

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 41 45 3 7 4 0 0 86 11 268
2017 Term 68 28 0 5 0 0 0 95 5 18
2014 Indeterminate (permanent) 36 47 4 8 5 0 0 83 13 301
2014 Term 56 41 4 0 0 0 0 96 0 27
2011 Indeterminate (permanent) 47 44 3 5 1 0 0 91 6 304
2008 Indeterminate (permanent) 47 39 5 8 1 0 0 86 9 244

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 44 28 7 17 4 0 0 72 21 268
2017 Term 58 37 0 5 0 0 0 95 5 18
2014 Indeterminate (permanent) 34 28 7 18 14 0 0 62 32 300
2014 Term 56 22 7 15 0 0 0 78 15 27
2011 Indeterminate (permanent) 58 31 5 5 1 0 0 89 6 305

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 53 32 5 6 3 0 0 86 9 266
2017 Term 72 23 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 55 34 5 3 3 0 0 90 6 300
2014 Term 63 30 0 4 0 0 4 96 4 27

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 68 15 4 5 2 1 5 88 8 267
2017 Term 86 5 0 0 0 5 5 100 0 18
2014 Indeterminate (permanent) 70 17 5 4 1 1 2 90 5 301
2014 Term 70 22 0 4 0 4 0 96 4 27
2011 Indeterminate (permanent) 81 10 3 2 1 1 2 94 3 305
2008 Indeterminate (permanent) 70 18 6 2 2 0 2 90 4 244

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 66 13 4 4 7 0 5 84 12 268
2017 Term 72 18 0 0 5 0 5 95 5 18
2014 Indeterminate (permanent) 73 15 4 3 3 0 2 90 6 300
2014 Term 67 15 7 0 7 4 0 85 8 27
2011 Indeterminate (permanent) 79 9 3 3 2 0 4 91 5 305
2008 Indeterminate (permanent) 72 13 5 3 4 0 3 88 8 244

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 63 9 7 6 7 0 7 79 14 267
2017 Term 68 5 5 5 5 0 14 84 11 18
2014 Indeterminate (permanent) 71 10 7 4 3 0 5 86 7 300
2014 Term 52 22 11 0 7 0 7 80 8 27
2011 Indeterminate (permanent) 70 9 4 5 5 0 6 84 11 306
2008 Indeterminate (permanent) 57 9 9 5 5 3 12 78 12 244

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 68 8 4 3 8 0 9 84 12 266
2017 Term 86 0 5 0 5 0 5 90 5 18
2014 Indeterminate (permanent) 73 10 5 2 4 0 6 89 6 300
2014 Term 78 4 7 4 4 0 4 85 8 27
2011 Indeterminate (permanent) 73 7 6 2 5 0 8 87 7 306
2008 Indeterminate (permanent) 63 7 5 3 5 2 14 84 10 243

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 54 13 9 7 6 1 9 75 15 267
2017 Term 63 14 9 0 5 5 5 85 5 18
2014 Indeterminate (permanent) 58 14 10 5 3 2 9 80 9 301
2014 Term 59 11 11 4 4 0 11 79 8 27

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 53 18 7 6 5 3 7 79 13 268
2017 Term 68 14 5 5 0 5 5 90 5 18
2014 Indeterminate (permanent) 57 16 11 3 3 3 6 81 7 301
2014 Term 48 22 7 7 0 11 4 83 9 27
2011 Indeterminate (permanent) 70 14 5 4 3 2 3 88 7 306
2008 Indeterminate (permanent) 64 13 11 4 2 2 5 82 7 244

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 17 83 267
2017 Term 0 100 18
2014 Indeterminate (permanent) 15 85 301

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 43 46
2014 Indeterminate (permanent) 48 46

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 70 46
2014 Indeterminate (permanent) 74 46

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 46

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 46
2014 Indeterminate (permanent) 0 46

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 0 46

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 48 46
2014 Indeterminate (permanent) 39 46

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 43 46
2014 Indeterminate (permanent) 42 46

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 43 46
2014 Indeterminate (permanent) 48 46

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 50 46
2014 Indeterminate (permanent) 44 46

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 33 46
2014 Indeterminate (permanent) 37 46

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 61 46
2014 Indeterminate (permanent) 50 46

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 33 46
2014 Indeterminate (permanent) 35 46

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 46
2014 Indeterminate (permanent) 0 46

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 46

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 13 46
2014 Indeterminate (permanent) 10 46

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 52 46
2014 Indeterminate (permanent) 63 46

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 46
2014 Indeterminate (permanent) 26 46

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 13 46

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 39 46
2014 Indeterminate (permanent) 50 46

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 22 46
2014 Indeterminate (permanent) 22 46

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 11 46

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 17 46
2014 Indeterminate (permanent) 15 46

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 11 46

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 20 46

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 15 46

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 39 46
2014 Indeterminate (permanent) 30 46

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 14 43
2014 Indeterminate (permanent) 11 45

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 21 43
2014 Indeterminate (permanent) 22 45

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 14 43

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 11 45

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 43
2014 Indeterminate (permanent) 47 45

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 20 45

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 49 43
2014 Indeterminate (permanent) 54 45

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 44 43
2014 Indeterminate (permanent) 69 45

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 14 43
2014 Indeterminate (permanent) 11 45

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 96 4 46

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 13 16 22 9 10 25 6 42 27 268
2017 Term 26 5 14 14 0 32 9 53 24 18
2014 Indeterminate (permanent) 14 16 17 7 7 31 7 48 24 301
2014 Term 19 11 11 0 0 48 11 73 0 27

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 26 32 18 9 7 6 1 63 17 268
2017 Term 45 32 0 9 0 14 0 89 11 18
2014 Indeterminate (permanent) 31 33 15 8 4 9 1 70 14 301
2014 Term 48 22 15 4 0 11 0 79 4 27
2011 Indeterminate (permanent) 41 33 13 8 2 3 0 76 10 305

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 10 90 268
2014 Indeterminate (permanent) 5 95 301
2014 Term 0 100 27

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 44 27
2014 Indeterminate (permanent) 33 15

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 81 27
2014 Indeterminate (permanent) 80 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 27
2014 Indeterminate (permanent) 0 15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 27
2014 Indeterminate (permanent) 0 15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 27

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 27

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 26 27

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 19 27

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 41 27

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 41 27
2014 Indeterminate (permanent) 33 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 27
2014 Indeterminate (permanent) 0 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 27

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 19 27

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 19 27
2014 Indeterminate (permanent) 33 15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 27

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 27
2014 Indeterminate (permanent) 0 15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 30 27

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 0 15

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 0 15

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 19 27

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 19 27

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 56 27
2014 Indeterminate (permanent) 40 15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 25
2014 Indeterminate (permanent) 0 15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 25

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 0 15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 25

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 32 25
2014 Indeterminate (permanent) 40 15

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 56 25
2014 Indeterminate (permanent) 60 15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2014 Indeterminate (permanent) 0 15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 68 25
2014 Indeterminate (permanent) 73 15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 0 25

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 20 25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 100 0 27

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 15 22 4 4 36 6 49 14 268
2017 Term 40 5 23 5 0 18 9 62 6 18
2014 Indeterminate (permanent) 19 13 18 2 2 40 6 59 7 301
2014 Term 23 12 12 0 0 46 8 75 0 26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 31 32 18 3 4 10 1 71 8 268
2017 Term 54 23 9 5 0 9 0 85 5 18
2014 Indeterminate (permanent) 33 30 17 2 1 16 0 76 4 300
2014 Term 56 30 0 0 0 15 0 100 0 27
2011 Indeterminate (permanent) 47 32 10 3 1 7 0 85 4 305

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 22 78 268
2014 Indeterminate (permanent) 14 86 300
2014 Term 19 81 27

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Indeterminate (permanent) 86 14 58
2014 Indeterminate (permanent) 88 12 42

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 52 28 4 10 4 0 2 82 14 50
2014 Indeterminate (permanent) 49 32 5 11 3 0 0 81 14 37

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 42 45 4 2 1 0 6 92 3 267
2017 Term 18 55 0 0 5 0 21 94 6 18
2014 Indeterminate (permanent) 36 51 5 2 1 1 4 92 3 301
2014 Term 15 56 4 4 0 0 22 90 5 27
2011 Indeterminate (permanent) 29 49 8 4 1 1 9 86 5 304
2008 Indeterminate (permanent) 24 48 9 6 2 2 9 80 9 244

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 14 29 19 9 4 18 6 57 17 268
2017 Term 18 37 9 0 0 14 21 86 0 18
2014 Indeterminate (permanent) 16 29 18 7 3 21 6 62 13 301
2014 Term 7 22 11 0 0 33 26 73 0 27
2011 Indeterminate (permanent) 13 35 16 4 2 22 8 68 8 305

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 41 27 12 3 3 8 6 79 7 268
2017 Term 58 18 5 9 0 9 0 85 10 18
2014 Indeterminate (permanent) 46 31 9 2 0 7 4 87 3 301
2014 Term 30 33 4 0 0 15 19 94 0 27
2011 Indeterminate (permanent) 39 30 10 3 1 8 9 83 5 305
2008 Indeterminate (permanent) 33 33 12 3 2 10 8 80 6 243

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 28 31 15 4 5 11 5 71 11 267
2017 Term 47 24 10 0 5 15 0 83 6 17
2014 Indeterminate (permanent) 37 32 10 5 1 11 4 81 7 301
2014 Term 26 33 4 0 0 15 22 94 0 27
2011 Indeterminate (permanent) 32 29 13 6 1 12 7 76 8 305
2008 Indeterminate (permanent) 28 30 14 8 4 9 7 70 14 244
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 51 27 7 6 7 1 0 79 13 267
2017 Term 72 14 5 5 5 0 0 86 9 18

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 51 25 9 5 7 1 0 78 13 268
2017 Term 68 9 5 5 5 9 0 85 10 18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 20 48 16 7 5 3 0 71 12 267
2017 Term 45 37 9 5 0 5 0 85 5 18

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 12 31 23 21 11 2 0 44 32 267
2017 Term 35 37 9 14 5 0 0 72 18 18

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 32 26 19 11 11 1 0 59 22 266
2017 Term 45 23 18 9 0 5 0 71 10 18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 8 31 27 16 17 0 0 39 33 268
2017 Term 14 45 23 14 0 5 0 61 15 18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 13 35 25 13 12 0 1 49 26 267
2017 Term 40 37 18 0 0 5 0 81 0 18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 10 22 25 20 21 0 0 32 42 267
2017 Term 31 23 28 5 9 5 0 56 15 18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 29 35 19 8 8 1 2 65 16 266
2017 Term 58 23 9 0 0 9 0 90 0 18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 20 33 21 15 10 0 0 53 26 267
2017 Term 54 18 18 5 5 0 0 72 9 18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 15 33 24 18 9 0 0 48 28 268
2017 Term 40 28 18 9 0 5 0 71 10 18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 7 26 25 22 18 1 0 33 41 268
2017 Term 35 28 23 9 0 5 0 66 10 18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 12 27 20 21 19 1 0 39 41 267
2017 Term 23 35 28 0 9 5 0 61 10 18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 23 30 23 14 8 1 1 55 22 267
2017 Term 18 42 31 5 0 5 0 63 5 18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 56 23 11 5 4 0 1 80 9 266
2017 Term 54 32 14 0 0 0 0 86 0 18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 71 13 6 3 5 1 1 86 8 267
2017 Term 82 5 5 0 5 0 5 90 5 18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 48 36 8 5 2 0 1 85 7 266
2017 Term 68 23 0 5 5 0 0 91 9 18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 43 27 9 11 9 0 1 71 20 267
2017 Term 72 14 9 0 5 0 0 86 5 18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 50 16 6 2 1 0 24 88 4 267
2017 Term 68 0 0 0 5 0 28 94 6 18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 57 26 8 3 2 0 3 86 5 264
2017 Term 77 14 0 5 5 0 0 91 9 18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 61 24 8 4 2 0 1 86 6 267
2017 Term 31 0 32 14 23 0 0 31 37 18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 54 28 10 4 2 0 2 84 6 265
2017 Term 54 28 14 5 0 0 0 82 5 18

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 7 27 42 16 8 0 0 34 23 266
2017 Term 9 54 32 5 0 0 0 63 5 18

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 10 28 40 18 5 0 0 23 37 268
2017 Term 0 23 45 28 5 0 0 32 23 18
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 25 30 31 5 4 4 0 26 74 267
2017 Term 23 58 5 0 5 9 0 25 75 18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 3 185
2017 Term 0 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 11 185
2017 Term 7 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 5 185
2017 Term 45 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 42 185
2017 Term 20 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 1 185
2017 Term 7 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Indeterminate (permanent) 62 185
2017 Term 27 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Indeterminate (permanent) 34 43 11 4 2 7 181
2017 Term 20 73 7 0 0 0 11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 28 26 12 13 6 3 11 63 23 188
2017 Term 52 41 0 0 7 0 0 93 7 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 7 7 12 4 7 10 52 38 31 188
2017 Term 32 14 0 7 7 7 34 77 23 11
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