2017 Public Service Employee Survey Results by Theme for National Energy Board by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 44 8 9 5 0 0 77 15 272
2017 Part-time 21 57 11 11 0 0 0 79 11 15
2014 Full-time 38 42 9 7 5 0 0 80 11 317
2014 Part-time 50 42 4 4 0 0 0 92 4 25
2011 Full-time 38 43 11 5 4 0 0 80 8 308
2011 Part-time 37 37 16 5 5 0 0 74 11 19
2008 Full-time 38 39 11 8 4 0 0 77 12 238
2008 Part-time 50 36 14 0 0 0 0 86 0 14

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 38 11 11 10 1 0 68 21 271
2017 Part-time 30 38 11 21 0 0 0 68 21 15

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 31 9 2 2 0 0 86 5 273
2017 Part-time 27 68 0 5 0 0 0 95 5 15
2014 Full-time 62 27 6 3 2 0 0 89 5 316
2014 Part-time 54 42 4 0 0 0 0 96 0 25
2011 Full-time 57 32 6 3 2 1 0 90 4 309
2011 Part-time 53 26 11 11 0 0 0 79 11 19

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 43 10 8 3 0 0 79 11 270
2017 Part-time 52 27 21 0 0 0 0 79 0 15
2014 Full-time 45 39 7 5 4 0 0 84 9 317
2014 Part-time 42 37 8 13 0 0 0 79 13 25
2011 Full-time 47 39 8 5 1 0 0 86 6 308
2011 Part-time 47 37 11 0 5 0 0 84 5 19
2008 Full-time 48 37 7 7 2 0 0 85 8 238
2008 Part-time 57 43 0 0 0 0 0 100 0 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 36 17 10 6 1 0 66 16 273
2017 Part-time 46 21 21 11 0 0 0 68 11 15
2014 Full-time 44 37 10 6 3 1 0 81 9 317
2014 Part-time 40 52 8 0 0 0 0 92 0 25
2011 Full-time 39 36 14 6 4 1 0 75 11 306
2011 Part-time 47 32 11 11 0 0 0 79 11 19

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 38 17 11 6 1 0 66 17 272
2017 Part-time 46 21 16 16 0 0 0 68 16 15
2014 Full-time 40 41 9 6 3 0 0 82 9 317
2014 Part-time 47 40 8 4 0 0 0 87 4 25
2011 Full-time 36 39 12 8 4 0 0 76 12 307
2011 Part-time 47 32 16 0 5 0 0 79 5 19
2008 Full-time 41 38 10 6 5 0 0 79 11 240
2008 Part-time 29 71 0 0 0 0 0 100 0 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 25 15 14 9 4 1 60 24 272
2017 Part-time 62 16 0 16 0 5 0 83 17 15
2014 Full-time 41 31 12 5 7 4 1 75 12 317
2014 Part-time 46 29 4 17 0 0 3 78 17 25
2011 Full-time 38 27 12 10 7 5 1 69 18 307
2011 Part-time 32 32 11 11 5 0 11 71 18 19
2008 Full-time 32 27 16 11 8 5 0 63 21 239
2008 Part-time 29 29 29 7 0 7 0 62 8 14
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 30 10 6 6 2 0 76 13 273
2017 Part-time 52 21 21 0 0 5 0 77 0 15
2014 Full-time 47 27 12 8 2 2 1 77 10 317
2014 Part-time 42 39 8 3 4 0 3 84 8 25
2011 Full-time 43 29 10 9 4 4 1 76 13 309
2011 Part-time 68 16 5 5 5 0 0 84 11 19
2008 Full-time 38 27 12 8 7 7 0 71 16 239
2008 Part-time 21 57 14 7 0 0 0 79 7 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 36 9 9 5 0 0 77 13 273
2017 Part-time 52 11 5 27 0 5 0 66 28 15
2014 Full-time 40 39 6 9 3 1 1 81 13 317
2014 Part-time 40 41 4 8 3 0 3 84 12 25
2011 Full-time 42 35 10 6 5 2 1 78 12 309
2011 Part-time 42 42 5 5 5 0 0 84 11 19
2008 Full-time 33 40 9 9 8 1 0 74 16 240
2008 Part-time 21 50 7 21 0 0 0 71 21 14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 26 10 4 9 0 1 76 13 273
2017 Part-time 52 21 16 5 5 0 0 73 11 15
2014 Full-time 49 31 8 6 5 0 1 81 12 317
2014 Part-time 45 36 8 7 0 0 3 84 8 25

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 29 17 21 13 5 0 47 36 273
2017 Part-time 36 32 0 11 11 11 0 76 24 15
2014 Full-time 26 41 13 10 4 5 0 71 16 316
2014 Part-time 17 47 7 13 0 13 3 76 15 25
2011 Full-time 22 35 17 12 10 4 0 59 23 309
2011 Part-time 26 37 16 11 0 11 0 71 12 19

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 28 17 23 18 1 0 41 41 273
2017 Part-time 41 21 0 21 16 0 0 62 38 15
2014 Full-time 21 45 13 12 6 2 0 68 18 317
2014 Part-time 13 44 17 12 7 4 3 61 21 25
2011 Full-time 21 34 18 16 11 1 0 55 27 309
2011 Part-time 26 21 21 26 5 0 0 47 32 19
2008 Full-time 26 30 15 16 13 0 0 56 28 240
2008 Part-time 21 43 14 21 0 0 0 64 21 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 23 19 24 18 5 0 36 44 272
2017 Part-time 36 21 0 16 21 5 0 60 40 15
2014 Full-time 17 39 17 15 7 5 0 59 23 316
2014 Part-time 16 36 21 15 0 13 0 59 17 25
2011 Full-time 13 36 19 18 10 3 0 51 30 309
2011 Part-time 11 53 5 16 5 11 0 71 24 19
2008 Full-time 13 37 14 22 10 4 0 52 34 239
2008 Part-time 0 50 21 21 0 7 0 54 23 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 21 16 20 24 5 0 37 46 272
2017 Part-time 21 41 5 5 21 5 0 66 28 15
2014 Full-time 19 34 17 15 9 5 0 56 26 316
2014 Part-time 17 47 17 12 3 4 0 67 16 25
2011 Full-time 21 35 14 14 11 5 0 59 26 309
2011 Part-time 21 42 11 11 11 5 0 67 22 19
2008 Full-time 22 32 14 13 14 5 0 57 28 240
2008 Part-time 21 36 29 0 7 7 0 62 8 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 31 14 25 19 3 0 40 45 272
2017 Part-time 36 11 5 32 5 11 0 52 42 15
2014 Full-time 17 35 21 17 8 2 0 53 26 317
2014 Part-time 21 28 19 20 7 4 0 51 29 25
2011 Full-time 14 40 14 21 10 2 0 54 32 309
2011 Part-time 16 37 16 11 16 5 0 56 28 19
2008 Full-time 16 41 12 16 13 1 1 58 29 239
2008 Part-time 7 50 21 0 7 14 0 67 8 14
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 25 38 12 15 9 0 0 64 24 272
2017 Part-time 16 52 11 21 0 0 0 68 21 15
2014 Full-time 28 43 11 11 6 0 0 72 17 316
2014 Part-time 7 73 12 0 8 0 0 80 8 25
2011 Full-time 25 43 14 12 5 1 0 69 18 308
2011 Part-time 42 37 5 16 0 0 0 79 16 19

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 43 9 17 6 0 0 68 23 272
2017 Part-time 11 62 16 11 0 0 0 73 11 15

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 20 16 25 12 16 1 36 44 273
2017 Part-time 30 16 11 16 11 16 0 55 32 15
2014 Full-time 13 27 16 19 11 14 1 46 35 316
2014 Part-time 21 30 16 13 13 8 0 55 27 25

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 32 12 11 7 1 0 69 19 273
2017 Part-time 11 57 5 16 5 5 0 72 23 15
2014 Full-time 35 37 11 10 5 2 1 74 15 317
2014 Part-time 25 48 12 8 3 0 3 76 12 25
2011 Full-time 36 39 12 6 5 1 1 77 11 309
2011 Part-time 42 37 16 0 5 0 0 79 5 19
2008 Full-time 26 43 10 9 9 2 1 72 19 239
2008 Part-time 36 21 29 7 7 0 0 57 14 14

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 42 8 15 15 0 2 62 30 48
2014 Full-time 29 44 7 14 0 2 3 77 15 55

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 35 10 14 7 1 0 69 21 269
2017 Part-time 57 32 5 5 0 0 0 89 5 15
2014 Full-time 37 41 11 7 4 1 0 79 11 315
2014 Part-time 38 54 0 8 0 0 0 92 8 25
2011 Full-time 32 41 9 11 4 2 1 75 16 309
2011 Part-time 47 42 0 5 0 5 0 94 6 19
2008 Full-time 32 43 7 12 5 2 0 76 17 240
2008 Part-time 43 29 7 7 0 14 0 83 8 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 29 12 12 8 10 1 64 22 271
2017 Part-time 57 27 0 5 0 11 0 94 6 15
2014 Full-time 37 29 16 9 4 6 0 70 13 316
2014 Part-time 52 40 0 8 0 0 0 92 8 25
2011 Full-time 37 27 12 12 4 7 1 69 18 308
2011 Part-time 53 11 0 11 0 26 0 86 14 19
2008 Full-time 35 31 9 11 5 8 0 73 18 240
2008 Part-time 21 29 21 7 0 21 0 64 9 14

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 36 13 13 8 0 0 67 20 271
2017 Part-time 46 43 0 11 0 0 0 89 11 15
2014 Full-time 32 41 11 11 5 1 0 73 16 317
2014 Part-time 23 66 3 7 0 0 0 89 7 25
2011 Full-time 41 38 10 6 4 0 0 79 11 309
2011 Part-time 21 58 11 5 0 0 5 83 6 19
2008 Full-time 29 42 13 11 5 0 0 71 16 240
2008 Part-time 14 50 21 7 7 0 0 64 14 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 38 5 10 4 0 0 81 14 273
2017 Part-time 57 27 0 16 0 0 0 84 16 15
2014 Full-time 44 39 6 7 3 0 0 83 11 317
2014 Part-time 54 38 0 8 0 0 0 92 8 25
2011 Full-time 50 36 7 4 2 0 0 86 6 308
2011 Part-time 37 47 5 5 5 0 0 84 11 19
2008 Full-time 41 39 7 10 3 0 0 80 13 240
2008 Part-time 57 29 7 7 0 0 0 86 7 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 33 6 6 5 0 0 84 10 273
2017 Part-time 73 16 0 11 0 0 0 89 11 15
2014 Full-time 48 35 5 7 5 0 0 83 12 317
2014 Part-time 50 42 4 4 0 0 0 92 4 25
2011 Full-time 53 34 5 4 3 0 0 88 7 309
2011 Part-time 47 32 11 5 5 0 0 79 11 19
2008 Full-time 49 38 7 5 2 0 0 86 7 240
2008 Part-time 50 50 0 0 0 0 0 100 0 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 37 18 15 10 1 0 57 25 273
2017 Part-time 46 27 0 21 0 5 0 77 23 15
2014 Full-time 31 36 12 12 7 2 0 68 20 317
2014 Part-time 19 56 4 13 4 4 0 78 17 25
2011 Full-time 35 36 11 12 4 1 1 72 16 309
2011 Part-time 21 42 26 5 0 5 0 67 6 19
2008 Full-time 30 39 11 13 6 1 0 70 19 239
2008 Part-time 21 57 7 14 0 0 0 79 14 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 25 16 20 19 1 3 43 40 272
2017 Part-time 30 43 5 16 5 0 0 73 21 15
2014 Full-time 27 30 9 14 16 2 2 59 31 317
2014 Part-time 17 38 7 8 17 0 13 63 29 25
2011 Full-time 25 24 13 17 18 1 3 51 36 309
2011 Part-time 5 21 11 37 5 0 21 33 53 19
2008 Full-time 18 35 13 14 16 1 3 55 31 240
2008 Part-time 7 50 14 14 7 0 7 62 23 14

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 44 9 13 6 0 0 72 19 273
2017 Part-time 21 62 0 16 0 0 0 84 16 15
2014 Full-time 27 46 11 11 5 0 0 73 16 317
2014 Part-time 27 52 0 17 4 0 0 79 21 25
2011 Full-time 36 42 8 9 4 0 0 78 14 309
2011 Part-time 37 47 0 5 11 0 0 84 16 19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 38 11 14 4 0 0 71 18 273
2017 Part-time 21 62 5 11 0 0 0 84 11 15
2014 Full-time 34 40 11 9 5 1 0 74 14 316
2014 Part-time 36 40 4 16 4 0 0 76 20 25

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 41 10 12 7 1 0 70 19 273
2017 Part-time 21 57 5 5 11 0 0 79 16 15
2014 Full-time 36 42 11 7 4 0 0 78 11 317
2014 Part-time 28 53 7 3 8 0 0 81 12 25
2011 Full-time 40 43 9 7 2 0 0 83 8 308
2011 Part-time 63 26 5 5 0 0 0 89 5 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 42 19 11 4 3 0 64 16 272
2017 Part-time 30 48 0 16 5 0 0 79 21 15

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 32 5 9 8 0 0 78 17 272
2017 Part-time 62 27 0 5 5 0 0 89 11 15
2014 Full-time 44 37 8 9 3 0 0 81 11 317
2014 Part-time 35 57 0 0 8 0 0 92 8 25
2011 Full-time 42 41 8 7 2 0 0 83 9 308
2011 Part-time 68 32 0 0 0 0 0 100 0 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 25 7 13 9 1 3 69 23 272
2017 Part-time 52 21 0 0 21 5 0 77 23 15
2014 Full-time 48 29 4 8 5 0 5 81 14 317
2014 Part-time 45 33 4 7 3 0 7 84 12 25
2011 Full-time 43 28 6 11 7 0 5 75 18 307
2011 Part-time 47 21 5 0 5 0 21 87 7 19
2008 Full-time 42 31 8 7 8 0 5 77 15 239
2008 Part-time 64 21 7 7 0 0 0 86 7 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 36 20 9 6 0 0 64 16 271
2017 Part-time 57 27 16 0 0 0 0 84 0 15
2014 Full-time 16 40 27 11 5 0 0 56 16 317
2014 Part-time 16 60 16 4 4 0 0 76 8 25
2011 Full-time 18 38 29 9 6 0 0 56 15 309
2011 Part-time 42 37 16 5 0 0 0 79 5 19
2008 Full-time 18 36 28 12 5 0 0 55 17 240
2008 Part-time 21 57 14 0 7 0 0 79 7 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 19 6 6 4 2 1 84 10 273
2017 Part-time 89 5 0 0 5 0 0 95 5 15
2014 Full-time 59 26 4 3 3 2 2 88 7 317
2014 Part-time 69 12 4 4 0 3 7 91 5 25
2011 Full-time 53 32 5 6 2 0 2 87 8 309
2011 Part-time 89 11 0 0 0 0 0 100 0 19

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 26 38 36 272
2017 Part-time 11 52 38 15
2014 Full-time 19 45 37 317
2014 Part-time 24 52 24 25
2011 Full-time 22 45 32 309
2011 Part-time 26 26 47 19

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 22 14 23 26 8 7 69
2014 Full-time 14 29 17 25 9999 15 59
2011 Full-time 16 19 23 22 9999 20 69
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 40 11 8 5 1 0 75 13 272
2017 Part-time 46 38 0 16 0 0 0 84 16 15
2014 Full-time 48 36 7 4 3 1 0 85 7 317
2014 Part-time 47 36 8 8 0 0 0 83 8 25
2011 Full-time 51 36 8 3 2 0 0 87 5 308
2011 Part-time 47 32 21 0 0 0 0 79 0 19
2008 Full-time 51 34 5 6 3 0 0 86 9 238
2008 Part-time 43 57 0 0 0 0 0 100 0 14

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 34 18 21 10 1 0 50 32 273
2017 Part-time 57 16 0 16 11 0 0 73 27 15
2014 Full-time 29 46 14 7 4 1 0 75 11 317
2014 Part-time 33 48 7 12 0 0 0 81 12 25
2011 Full-time 33 43 15 6 1 2 0 77 8 308
2011 Part-time 58 21 21 0 0 0 0 79 0 19

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 29 30 15 6 0 1 21 49 273
2017 Part-time 16 27 16 11 25 5 0 38 45 15
2014 Full-time 7 17 40 22 12 1 1 35 24 316
2014 Part-time 0 13 42 34 12 0 0 46 13 25
2011 Full-time 11 27 34 18 7 1 2 26 39 308
2011 Part-time 5 16 58 0 16 0 5 17 22 19
2008 Full-time 12 22 32 23 10 0 1 34 34 239
2008 Part-time 0 21 57 7 7 0 7 15 23 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 27 25 15 10 1 1 26 49 272
2017 Part-time 27 16 16 11 25 5 0 38 45 15
2014 Full-time 4 14 26 34 19 2 2 55 19 316
2014 Part-time 8 7 31 33 21 0 0 54 16 25
2011 Full-time 8 22 23 25 18 1 3 44 31 307
2011 Part-time 11 11 26 26 21 0 5 50 22 19
2008 Full-time 10 14 25 27 21 1 3 50 24 239
2008 Part-time 0 14 43 14 21 0 7 38 15 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 27 28 11 5 1 1 17 55 271
2017 Part-time 38 16 30 11 0 5 0 11 57 15
2014 Full-time 16 23 37 16 6 1 2 23 40 316
2014 Part-time 17 22 33 24 4 0 0 28 39 25
2011 Full-time 19 24 33 12 11 1 1 23 43 308
2011 Part-time 21 5 47 11 11 0 5 22 28 19
2008 Full-time 10 16 35 23 13 1 3 37 27 239
2008 Part-time 0 7 43 29 21 0 0 50 7 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 22 38 19 11 1 1 30 32 272
2017 Part-time 16 0 32 21 25 5 0 49 17 15
2014 Full-time 5 14 37 32 11 1 1 44 19 313
2014 Part-time 0 19 44 37 0 0 0 37 19 25
2011 Full-time 8 15 39 25 12 0 2 37 24 306
2011 Part-time 0 16 37 16 21 5 5 41 18 19
2008 Full-time 8 11 37 28 13 0 2 42 20 238
2008 Part-time 0 0 36 36 29 0 0 64 0 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 24 25 14 10 1 1 25 49 272
2017 Part-time 16 16 27 11 25 5 0 38 34 15
2014 Full-time 11 24 31 22 9 2 1 32 36 316
2014 Part-time 4 21 43 16 12 4 0 29 26 25
2011 Full-time 14 28 29 16 10 1 2 27 43 308
2011 Part-time 0 21 26 16 26 0 11 47 24 19
2008 Full-time 9 22 34 19 11 1 3 32 32 239
2008 Part-time 7 14 29 21 29 0 0 50 21 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 15 31 25 17 1 1 43 25 272
2017 Part-time 16 5 21 21 25 11 0 52 24 15
2014 Full-time 9 17 33 26 9 4 3 37 28 316
2014 Part-time 8 22 37 28 0 0 4 30 32 25
2011 Full-time 11 23 31 19 10 3 3 31 36 308
2011 Part-time 11 16 26 26 16 0 5 44 28 19
2008 Full-time 15 28 29 16 7 3 2 24 45 240
2008 Part-time 7 14 43 7 21 7 0 31 23 14

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 26 34 12 10 0 0 22 44 272
2017 Part-time 16 16 32 25 5 5 0 32 34 15
2014 Full-time 16 26 35 15 5 2 1 21 42 316
2014 Part-time 16 20 32 24 8 0 0 33 36 25

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 35 9 11 7 2 0 72 19 272
2017 Part-time 57 21 0 16 5 0 0 79 21 15
2014 Full-time 39 37 8 11 3 1 0 77 15 317
2014 Part-time 41 30 4 17 4 4 0 74 22 24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 40 7 8 5 0 0 80 13 272
2017 Part-time 73 11 0 16 0 0 0 84 16 15
2014 Full-time 48 40 6 4 2 0 0 87 6 316
2014 Part-time 43 41 7 8 0 0 0 84 8 25

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 39 13 4 4 2 0 78 8 271
2017 Part-time 57 38 0 0 0 5 0 100 0 15
2014 Full-time 47 34 11 4 1 4 0 84 5 316
2014 Part-time 40 52 4 4 0 0 0 92 4 25

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 43 12 6 5 1 0 77 11 272
2017 Part-time 57 27 0 16 0 0 0 84 16 15
2014 Full-time 44 38 8 7 2 1 0 83 10 317
2014 Part-time 39 44 13 4 0 0 0 83 4 25
2011 Full-time 39 36 14 6 3 3 0 77 9 309
2011 Part-time 53 21 16 11 0 0 0 74 11 19

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 35 11 8 4 0 0 78 11 272
2017 Part-time 52 21 16 11 0 0 0 73 11 15
2014 Full-time 50 37 5 4 3 0 0 87 8 317
2014 Part-time 47 41 12 0 0 0 0 88 0 25
2011 Full-time 48 33 11 6 2 0 0 82 7 309
2011 Part-time 63 26 5 5 0 0 0 89 5 19
2008 Full-time 45 36 9 5 5 0 0 81 10 240
2008 Part-time 29 71 0 0 0 0 0 100 0 14

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 20 34 16 17 7 5 2 57 26 271
2017 Part-time 46 27 11 5 5 5 0 77 11 15
2014 Full-time 28 36 12 11 6 5 3 69 18 317
2014 Part-time 24 33 17 8 9 4 4 63 18 24

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 32 9 2 1 1 0 88 3 271
2017 Part-time 48 46 5 0 0 0 0 95 0 15
2014 Full-time 55 36 4 3 1 0 0 92 4 316
2014 Part-time 59 37 0 4 0 0 0 96 4 25
2011 Full-time 55 30 9 2 3 1 0 86 5 309
2011 Part-time 58 16 16 0 0 11 0 82 0 19

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 37 15 10 5 3 0 69 16 273
2017 Part-time 27 43 5 0 0 25 0 93 0 15
2014 Full-time 36 37 11 9 4 3 1 75 13 316
2014 Part-time 39 24 16 8 4 8 0 69 14 25
2011 Full-time 33 38 12 8 5 3 1 74 14 308
2011 Part-time 58 21 11 11 0 0 0 79 11 19
2008 Full-time 28 39 11 10 10 2 0 69 20 240
2008 Part-time 43 29 14 14 0 0 0 71 14 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 40 17 11 6 4 0 64 18 273
2017 Part-time 27 46 5 11 5 5 0 77 17 15
2014 Full-time 23 33 20 12 5 6 0 60 18 315
2014 Part-time 31 37 7 17 4 4 0 70 22 25
2011 Full-time 20 39 18 11 5 5 1 64 17 309
2011 Part-time 21 32 32 11 0 5 0 56 11 19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 20 16 21 18 10 2 39 43 273
2017 Part-time 36 21 5 11 11 16 0 68 26 15
2014 Full-time 16 21 16 15 14 16 3 46 35 316
2014 Part-time 17 21 4 16 13 22 7 53 41 24
2011 Full-time 14 24 21 12 14 12 4 44 31 309
2011 Part-time 16 26 21 11 0 16 11 57 14 19

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 42 3 6 4 0 0 87 10 273
2017 Part-time 52 32 0 16 0 0 0 84 16 15
2014 Full-time 39 45 4 7 5 0 0 84 12 317
2014 Part-time 36 48 4 4 7 0 0 84 12 25
2011 Full-time 49 42 3 5 1 0 0 91 6 307
2011 Part-time 32 68 0 0 0 0 0 100 0 19
2008 Full-time 48 39 5 8 1 0 0 87 8 240
2008 Part-time 57 36 0 7 0 0 0 93 7 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 27 6 16 4 0 0 74 20 273
2017 Part-time 57 27 0 11 0 0 5 89 11 15
2014 Full-time 37 26 7 17 12 0 0 64 29 316
2014 Part-time 26 41 0 24 8 0 0 67 33 25
2011 Full-time 57 32 5 5 1 0 0 90 6 308
2011 Part-time 58 32 5 5 0 0 0 89 5 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 31 5 5 3 0 0 86 9 271
2017 Part-time 68 27 0 5 0 0 0 95 5 15
2014 Full-time 56 34 4 3 3 0 1 90 6 316
2014 Part-time 59 29 0 8 0 0 3 91 9 25

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 69 15 4 4 2 1 5 89 7 272
2017 Part-time 89 0 5 5 0 0 0 89 5 15
2014 Full-time 71 17 4 3 2 1 2 91 5 317
2014 Part-time 68 19 4 8 0 0 0 87 8 25
2011 Full-time 81 10 3 2 1 1 2 94 3 308
2011 Part-time 84 11 0 5 0 0 0 95 5 19
2008 Full-time 70 18 6 3 2 0 2 90 4 240
2008 Part-time 71 29 0 0 0 0 0 100 0 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 67 13 4 4 7 0 5 84 11 273
2017 Part-time 79 16 0 5 0 0 0 95 5 15
2014 Full-time 72 14 5 3 4 0 2 89 6 316
2014 Part-time 77 20 0 0 0 0 3 100 0 25
2011 Full-time 79 9 3 3 2 0 4 91 5 308
2011 Part-time 89 11 0 0 0 0 0 100 0 19
2008 Full-time 72 14 4 3 4 0 3 88 7 240
2008 Part-time 86 0 7 7 0 0 0 86 7 14

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 64 9 7 5 7 0 8 79 14 272
2017 Part-time 79 11 0 5 0 0 5 94 6 15
2014 Full-time 69 11 7 3 4 0 5 85 8 317
2014 Part-time 67 12 9 0 4 0 8 86 5 24
2011 Full-time 69 9 5 6 5 1 6 84 11 309
2011 Part-time 79 5 11 0 5 0 0 84 5 19
2008 Full-time 58 8 9 5 5 3 13 78 11 240
2008 Part-time 50 21 7 0 7 0 14 83 8 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 69 8 4 3 8 0 9 84 11 271
2017 Part-time 84 5 0 5 0 0 5 94 6 15
2014 Full-time 73 9 5 2 4 0 6 88 6 316
2014 Part-time 66 19 4 0 4 0 6 91 4 25
2011 Full-time 72 8 6 2 5 0 8 87 7 309
2011 Part-time 84 0 11 0 0 0 5 89 0 19
2008 Full-time 64 6 4 3 5 3 15 85 10 239
2008 Part-time 57 14 14 7 0 0 7 77 8 14

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 55 14 9 6 6 1 9 77 14 272
2017 Part-time 79 0 0 11 5 5 0 83 17 15
2014 Full-time 57 14 9 5 3 2 9 80 9 317
2014 Part-time 57 15 8 8 0 0 12 81 9 25

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 20 7 6 5 3 7 80 12 273
2017 Part-time 84 0 0 5 5 5 0 89 11 15
2014 Full-time 58 16 10 3 3 4 6 82 6 317
2014 Part-time 40 19 13 12 4 8 4 68 18 25
2011 Full-time 69 15 5 4 3 2 3 88 7 309
2011 Part-time 68 5 16 0 0 0 11 82 0 19
2008 Full-time 64 13 10 4 3 2 5 83 7 240
2008 Part-time 64 21 14 0 0 0 0 86 0 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 16 84 272
2014 Full-time 15 85 317

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 44
2014 Full-time 46 46

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 70 44
2014 Full-time 72 46

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 44

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 44
2014 Full-time 0 46

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Full-time 11 46

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 44
2014 Full-time 39 46

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 44
2014 Full-time 39 46

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 45 44
2014 Full-time 48 46

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 52 44
2014 Full-time 44 46

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 44
2014 Full-time 37 46

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 61 44
2014 Full-time 50 46

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 44
2014 Full-time 33 46

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 44
2014 Full-time 0 46

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 44

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 44

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 52 44
2014 Full-time 61 46

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 27 44
2014 Full-time 26 46

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 13 46

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 44
2014 Full-time 52 46

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 44
2014 Full-time 26 46

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Full-time 13 46

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 44
2014 Full-time 15 46

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 Full-time 11 46

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 Full-time 20 46

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 15 46

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 36 44
2014 Full-time 26 46

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 41
2014 Full-time 16 45

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 41
2014 Full-time 24 45

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 41

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 Full-time 11 45

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 27 41
2014 Full-time 42 45

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 Full-time 20 45

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 51 41
2014 Full-time 51 45

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 45

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 41
2014 Full-time 67 45

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 11 45

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 95 5 44

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 14 21 9 9 24 6 43 26 273
2017 Part-time 41 16 0 5 0 32 5 91 9 15
2014 Full-time 14 16 18 6 7 32 7 49 22 317
2014 Part-time 25 22 7 13 0 28 4 70 19 25

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 31 17 9 6 6 1 65 17 273
2017 Part-time 57 27 5 5 0 5 0 89 6 15
2014 Full-time 32 32 15 8 4 9 1 70 13 317
2014 Part-time 48 43 0 0 4 4 0 96 4 25
2011 Full-time 42 32 13 8 2 3 0 76 11 308
2011 Part-time 53 32 11 0 0 5 0 89 0 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 10 90 273
2014 Full-time 5 95 317

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 27

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 81 27
2014 Full-time 73 15

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 15

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 27
2014 Full-time 0 15

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 27
2014 Full-time 0 15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 15

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 27

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 27

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 26 27

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 27

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 27
2014 Full-time 34 15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 44 27
2014 Full-time 34 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 27
2014 Full-time 0 15

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 27

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 27

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Full-time 22 27
2014 Full-time 34 15

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 27

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 27
2014 Full-time 0 15

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 27

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 15

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 15

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 27

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 27

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 56 27
2014 Full-time 53 15

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 15

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 25
2014 Full-time 0 15

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 25

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 15

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 25

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 36 25

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 60 25
2014 Full-time 54 15

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 15

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 72 25
2014 Full-time 61 15

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 25

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 100 0 27

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 14 22 4 4 33 6 51 13 273
2017 Part-time 41 5 0 0 5 43 5 90 10 15
2014 Full-time 20 13 18 2 2 39 6 60 7 316
2014 Part-time 13 26 7 4 0 45 4 77 8 25

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 32 18 4 3 9 1 72 8 273
2017 Part-time 52 27 0 0 5 16 0 94 6 15
2014 Full-time 36 29 16 2 1 15 0 78 3 317
2014 Part-time 24 54 4 4 0 13 0 90 5 24
2011 Full-time 47 31 11 3 1 7 0 84 4 308
2011 Part-time 58 26 11 0 0 5 0 89 0 19

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 21 79 273
2014 Full-time 14 86 316

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 83 17 58
2014 Full-time 89 11 44

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 27 4 10 4 0 2 81 15 48
2014 Full-time 49 33 8 8 3 0 0 82 10 39

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 44 4 2 1 0 5 92 3 272
2017 Part-time 16 43 5 0 5 0 30 85 8 15
2014 Full-time 33 51 5 2 1 1 6 91 3 317
2014 Part-time 29 45 0 4 0 4 17 95 5 25
2011 Full-time 28 49 8 3 1 1 10 86 5 307
2011 Part-time 26 37 0 11 0 5 21 86 14 19
2008 Full-time 23 49 8 6 1 2 10 82 9 240
2008 Part-time 29 21 21 0 14 0 14 58 17 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 32 19 8 4 17 5 60 16 273
2017 Part-time 21 11 5 0 0 32 30 86 0 15
2014 Full-time 14 28 17 6 3 23 9 61 14 317
2014 Part-time 34 27 17 0 0 13 10 78 0 25
2011 Full-time 13 34 17 4 2 21 8 67 9 308
2011 Part-time 11 21 11 5 0 47 5 67 11 19

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 43 26 11 4 2 8 6 80 7 273
2017 Part-time 57 16 11 0 5 5 5 82 6 15
2014 Full-time 44 30 9 2 0 9 7 87 3 317
2014 Part-time 46 24 8 0 0 4 17 89 0 25
2011 Full-time 39 29 11 3 1 7 9 82 5 308
2011 Part-time 32 32 0 0 0 16 21 100 0 19
2008 Full-time 34 31 11 3 2 10 9 80 6 239
2008 Part-time 36 36 7 0 0 7 14 91 0 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 30 15 4 5 11 5 72 11 271
2017 Part-time 52 16 11 0 5 11 5 81 6 15
2014 Full-time 35 31 10 4 1 12 6 82 6 317
2014 Part-time 38 24 4 4 0 13 17 88 6 25
2011 Full-time 32 28 13 6 1 12 7 75 8 308
2011 Part-time 21 32 0 5 0 21 21 91 9 19
2008 Full-time 28 30 13 8 4 8 9 70 14 240
2008 Part-time 29 29 21 0 0 14 7 73 0 14
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 27 7 6 7 1 0 80 13 272
2017 Part-time 62 21 11 0 5 0 0 84 5 15

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 23 9 5 7 2 0 79 12 273
2017 Part-time 62 21 11 0 5 0 0 84 5 15

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 48 16 7 4 3 0 72 11 272
2017 Part-time 41 43 5 0 11 0 0 84 11 15

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 31 22 20 10 2 0 46 31 272
2017 Part-time 36 38 16 5 5 0 0 73 11 15

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 24 19 11 10 1 0 60 21 271
2017 Part-time 41 32 11 5 5 5 0 77 11 15

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 32 26 16 15 0 0 42 32 273
2017 Part-time 5 46 21 5 16 5 0 55 23 15

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 35 24 12 11 0 1 53 24 272
2017 Part-time 36 21 21 5 11 5 0 60 17 15

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 21 25 19 20 0 0 35 39 272
2017 Part-time 30 21 16 11 16 5 0 55 28 15

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 33 18 7 7 1 1 68 14 271
2017 Part-time 46 16 16 0 11 5 5 70 12 15

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 33 20 13 10 0 0 56 23 272
2017 Part-time 30 27 11 27 5 0 0 57 32 15

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 33 24 16 9 0 0 51 25 273
2017 Part-time 30 21 11 27 5 5 0 55 34 15

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 25 26 20 16 1 0 37 37 273
2017 Part-time 36 16 0 27 16 5 0 55 45 15

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 27 21 19 18 1 0 42 37 272
2017 Part-time 0 46 11 21 16 5 0 49 40 15

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 30 21 13 7 1 1 58 21 272
2017 Part-time 16 21 46 5 5 5 0 40 11 15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 23 11 4 4 0 1 81 8 271
2017 Part-time 62 16 11 0 5 0 5 83 6 15

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 15 6 3 5 1 1 86 8 272
2017 Part-time 84 0 5 5 0 0 5 89 6 15

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 34 7 5 3 0 0 86 8 271
2017 Part-time 62 21 11 0 0 0 5 89 0 15

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 25 9 10 8 0 0 73 18 272
2017 Part-time 52 21 11 5 5 0 5 77 11 15

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 53 15 5 2 1 0 23 88 5 272
2017 Part-time 52 16 0 0 0 0 32 100 0 15

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 57 26 8 4 2 0 3 86 6 269
2017 Part-time 73 21 5 0 0 0 0 95 0 15

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 58 22 10 4 4 0 1 81 8 272
2017 Part-time 79 11 0 5 5 0 0 89 11 15

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 27 10 4 2 0 2 84 6 270
2017 Part-time 57 32 11 0 0 0 0 89 0 15

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 27 41 15 7 0 0 37 22 271
2017 Part-time 5 57 27 11 0 0 0 62 11 15

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 26 39 21 5 0 0 26 35 273
2017 Part-time 0 32 36 27 5 0 0 32 32 15
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 31 29 5 4 4 0 29 71 272
2017 Part-time 11 46 21 0 11 11 0 12 88 15

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 2 186
2017 Part-time 14 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 186
2017 Part-time 7 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 186
2017 Part-time 52 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 186
2017 Part-time 7 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 1 186
2017 Part-time 7 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 60 186
2017 Part-time 48 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 35 43 12 3 1 6 182
2017 Part-time 14 66 0 7 7 7 11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 28 12 13 7 2 11 64 22 189
2017 Part-time 66 14 0 7 0 14 0 92 8 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 6 8 12 5 6 9 53 38 30 189
2017 Part-time 52 0 0 0 20 14 14 72 28 11
Report a problem or mistake on this page
Date modified: