2017 Public Service Employee Survey Results by Theme for Social Sciences and Humanities Research Council by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 35 7 6 2 0 0 86 7 57
2017 Non-supervisor 31 47 12 4 5 0 0 78 10 115
2014 Supervisor 67 24 7 2 0 0 0 91 2 45
2014 Non-supervisor 22 48 13 12 7 0 0 69 18 120

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 46 33 10 9 2 0 0 79 11 57
2017 Non-supervisor 35 35 13 10 8 0 0 70 17 115

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 28 7 4 0 0 0 89 4 57
2017 Non-supervisor 57 33 9 1 0 0 0 90 1 114
2014 Supervisor 73 22 4 0 0 0 0 96 0 45
2014 Non-supervisor 51 36 13 1 0 0 0 87 1 120

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 56 30 11 2 2 0 0 86 4 57
2017 Non-supervisor 38 45 11 3 4 0 0 82 6 114
2014 Supervisor 71 18 9 2 0 0 0 89 2 45
2014 Non-supervisor 32 41 17 5 5 0 0 73 10 120

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 36 11 2 2 0 0 85 4 57
2017 Non-supervisor 40 38 10 4 7 0 0 78 11 115
2014 Supervisor 62 31 2 2 2 0 0 93 4 45
2014 Non-supervisor 33 36 14 10 6 1 0 70 16 120

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 37 9 4 2 0 0 85 6 57
2017 Non-supervisor 36 43 9 7 5 0 0 79 12 115
2014 Supervisor 56 35 4 4 0 0 0 91 4 45
2014 Non-supervisor 32 36 17 9 5 1 0 68 14 120

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 13 32 13 6 0 0 50 18 57
2017 Non-supervisor 33 24 20 12 7 3 0 59 20 115
2014 Supervisor 40 31 9 13 2 2 2 74 16 45
2014 Non-supervisor 24 28 23 8 11 6 0 56 20 120
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 28 7 4 0 0 2 89 4 57
2017 Non-supervisor 46 32 10 3 7 1 1 80 10 115
2014 Supervisor 55 31 0 9 0 4 0 91 9 45
2014 Non-supervisor 42 25 16 5 6 4 2 72 11 120

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 62 29 4 4 2 0 0 91 6 57
2017 Non-supervisor 50 31 7 3 6 1 1 83 10 115
2014 Supervisor 51 36 0 11 2 0 0 87 13 45
2014 Non-supervisor 41 34 9 8 5 3 0 78 13 120

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 63 24 9 4 0 0 0 87 4 57
2017 Non-supervisor 53 25 12 3 6 0 1 79 9 115
2014 Supervisor 65 31 2 0 0 2 0 98 0 45
2014 Non-supervisor 54 24 9 7 5 0 1 79 12 120

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 38 29 20 9 2 0 2 68 12 56
2017 Non-supervisor 34 37 8 7 5 9 1 78 13 115
2014 Supervisor 47 36 11 2 4 0 0 82 7 45
2014 Non-supervisor 23 37 17 10 6 6 1 65 17 119

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 50 7 4 2 4 2 86 6 56
2017 Non-supervisor 26 43 13 7 8 3 1 71 15 115
2014 Supervisor 40 51 2 4 2 0 0 91 7 45
2014 Non-supervisor 23 38 16 14 6 3 0 62 21 119

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 48 16 9 0 4 2 73 10 56
2017 Non-supervisor 16 42 18 6 6 10 1 66 14 115
2014 Supervisor 31 40 13 9 2 4 0 75 11 45
2014 Non-supervisor 17 34 18 16 8 7 0 55 26 119

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 33 36 15 7 4 4 2 73 12 56
2017 Non-supervisor 24 25 17 13 12 8 1 54 28 115
2014 Supervisor 36 38 20 7 0 0 0 73 7 45
2014 Non-supervisor 21 18 19 20 15 7 0 42 38 119

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 13 53 15 13 2 2 2 69 15 56
2017 Non-supervisor 12 41 17 14 10 5 1 56 26 115
2014 Supervisor 24 49 11 9 7 0 0 73 15 45
2014 Non-supervisor 13 38 17 19 9 3 0 53 30 119
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 37 12 9 2 0 0 77 11 57
2017 Non-supervisor 36 36 8 10 10 0 0 71 21 115
2014 Supervisor 47 35 4 9 2 2 0 84 11 45
2014 Non-supervisor 23 37 20 12 8 0 0 60 20 120

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 44 5 9 2 0 0 84 11 57
2017 Non-supervisor 34 47 6 8 5 0 0 81 13 114

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 32 20 20 4 6 0 54 25 57
2017 Non-supervisor 12 14 19 15 12 24 4 36 37 115
2014 Supervisor 20 36 16 20 7 2 0 57 27 45
2014 Non-supervisor 8 16 17 19 19 19 1 30 48 120

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 41 1 6 0 0 0 93 6 57
2017 Non-supervisor 41 36 10 7 6 0 1 77 13 115
2014 Supervisor 58 31 7 2 0 2 0 91 2 45
2014 Non-supervisor 44 32 10 5 8 1 0 77 13 119

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 33 17 5 2 4 9 73 8 56
2014 Supervisor 42 38 2 4 2 11 0 90 8 45

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 41 44 7 6 2 0 0 85 7 57
2017 Non-supervisor 31 40 10 14 4 1 0 71 19 113
2014 Supervisor 60 29 2 2 4 2 0 91 7 45
2014 Non-supervisor 30 38 12 14 4 2 1 69 19 120

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 31 6 7 2 2 0 85 9 57
2017 Non-supervisor 27 27 12 13 10 10 0 60 26 115
2014 Supervisor 69 22 4 2 0 2 0 93 2 45
2014 Non-supervisor 24 27 20 13 10 5 1 54 25 120

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 48 11 6 0 0 2 83 6 57
2017 Non-supervisor 35 43 8 8 6 0 1 78 14 115
2014 Supervisor 36 47 9 9 0 0 0 82 9 45
2014 Non-supervisor 21 43 15 14 6 0 2 64 20 120

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 28 13 2 0 0 0 86 2 57
2017 Non-supervisor 36 46 7 8 4 0 0 82 11 115
2014 Supervisor 60 31 7 2 0 0 0 91 2 45
2014 Non-supervisor 30 39 15 9 7 0 0 69 16 120

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 27 6 2 0 0 0 93 2 57
2017 Non-supervisor 43 37 7 10 2 0 0 81 12 115
2014 Supervisor 71 22 0 7 0 0 0 93 7 45
2014 Non-supervisor 39 37 8 9 6 0 0 77 15 120

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 39 12 16 3 2 0 68 20 57
2017 Non-supervisor 23 35 13 15 11 3 0 60 27 115
2014 Supervisor 36 31 18 11 4 0 0 67 15 45
2014 Non-supervisor 20 24 13 24 13 3 2 46 39 120

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 23 23 14 27 9 5 0 48 38 57
2017 Non-supervisor 16 18 11 25 26 4 1 36 53 114
2014 Supervisor 27 20 7 35 7 0 4 49 44 45
2014 Non-supervisor 9 16 12 28 30 3 2 26 61 120

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 48 41 9 2 0 0 0 89 2 57
2017 Non-supervisor 29 39 18 9 4 1 0 69 12 114
2014 Supervisor 51 42 2 2 2 0 0 93 4 45
2014 Non-supervisor 24 37 15 17 6 1 0 61 24 120

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 50 36 8 6 0 0 0 86 6 57
2017 Non-supervisor 34 38 15 8 5 0 0 72 13 114
2014 Supervisor 71 22 2 2 2 0 0 93 4 45
2014 Non-supervisor 30 35 15 13 7 1 0 65 19 120

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 37 7 9 2 2 0 82 11 57
2017 Non-supervisor 30 46 15 3 6 0 1 76 9 114
2014 Supervisor 52 34 5 9 0 0 0 86 9 44
2014 Non-supervisor 32 44 12 7 6 0 0 76 13 120

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 33 23 6 0 2 0 71 6 57
2017 Non-supervisor 17 43 19 15 5 1 0 60 20 115

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 34 5 6 2 0 0 88 7 57
2017 Non-supervisor 50 30 10 5 5 0 0 79 10 115
2014 Supervisor 60 27 7 7 0 0 0 87 7 45
2014 Non-supervisor 42 30 13 8 6 0 1 72 14 120

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 32 29 13 4 6 0 17 74 11 57
2017 Non-supervisor 35 27 8 11 5 1 13 72 19 115
2014 Supervisor 27 24 11 20 4 0 13 59 28 45
2014 Non-supervisor 25 22 11 12 15 3 13 56 32 120

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 37 22 21 2 0 0 55 23 57
2017 Non-supervisor 50 37 7 4 1 0 0 88 5 115
2014 Supervisor 22 40 22 7 7 0 2 64 14 45
2014 Non-supervisor 36 38 21 3 2 0 0 74 5 120

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 58 36 0 4 0 0 3 96 4 57
2017 Non-supervisor 54 17 3 3 11 4 6 80 17 115
2014 Supervisor 64 27 2 2 0 2 2 95 2 45
2014 Non-supervisor 41 22 13 5 8 6 5 70 15 120

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Supervisor 31 38 32 57
2017 Non-supervisor 27 28 45 115
2014 Supervisor 38 38 24 45
2014 Non-supervisor 36 23 42 120

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 0 18 70 6 0 6 17
2017 Non-supervisor 10 22 39 6 7 16 31
2014 Supervisor 0 29 24 30 9999 18 17
2014 Non-supervisor 0 14 54 16 9999 16 43
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 30 6 4 0 0 0 91 4 57
2017 Non-supervisor 47 39 6 4 4 0 0 86 8 114
2014 Supervisor 78 18 2 2 0 0 0 96 2 45
2014 Non-supervisor 41 38 10 8 2 1 0 79 11 120

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 53 34 11 2 0 0 0 87 2 57
2017 Non-supervisor 31 44 16 7 1 0 0 76 8 115
2014 Supervisor 65 31 0 4 0 0 0 96 4 45
2014 Non-supervisor 32 48 12 7 0 1 0 81 7 120

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 3 14 48 22 12 0 0 34 17 57
2017 Non-supervisor 5 17 41 22 11 0 3 34 23 115
2014 Supervisor 2 29 36 22 9 2 0 32 32 45
2014 Non-supervisor 5 22 40 23 6 1 3 30 28 118

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 4 12 27 41 13 4 0 56 16 57
2017 Non-supervisor 10 16 24 23 18 5 4 45 28 115
2014 Supervisor 9 13 22 29 24 2 0 55 23 45
2014 Non-supervisor 8 16 32 25 14 2 3 41 25 118

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 25 46 13 7 2 0 20 32 57
2017 Non-supervisor 12 27 30 18 5 3 3 25 42 115
2014 Supervisor 4 18 42 20 13 2 0 34 23 45
2014 Non-supervisor 14 27 30 17 7 2 3 25 44 118

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 15 42 28 13 0 0 41 17 57
2017 Non-supervisor 3 13 34 34 15 1 1 50 16 115
2014 Supervisor 0 11 42 38 9 0 0 47 11 45
2014 Non-supervisor 6 13 36 30 13 0 2 44 19 118

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 6 37 36 14 7 0 0 21 43 56
2017 Non-supervisor 16 14 34 16 17 2 2 34 31 115
2014 Supervisor 24 29 29 9 2 2 4 12 57 45
2014 Non-supervisor 19 27 25 15 10 3 2 26 47 119

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 25 41 23 8 0 0 31 27 57
2017 Non-supervisor 12 26 20 25 10 3 3 38 41 115
2014 Supervisor 14 20 23 30 14 0 0 43 34 44
2014 Non-supervisor 9 22 33 18 14 3 2 33 32 118

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 2 17 62 15 4 0 0 19 18 57
2017 Non-supervisor 7 18 42 19 12 1 1 32 26 115
2014 Supervisor 2 20 42 31 2 2 0 34 23 45
2014 Non-supervisor 12 20 37 16 8 4 3 26 34 119

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 34 6 7 2 0 0 85 9 57
2017 Non-supervisor 36 35 11 10 8 0 0 70 18 115
2014 Supervisor 62 31 4 0 2 0 0 93 2 45
2014 Non-supervisor 37 29 13 11 9 0 0 67 20 120

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 29 4 7 2 0 0 87 9 57
2017 Non-supervisor 50 34 6 3 6 0 0 84 10 115
2014 Supervisor 69 24 4 2 0 0 0 93 2 45
2014 Non-supervisor 51 40 3 3 3 0 0 91 7 120

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 52 35 7 4 2 0 0 87 6 57
2017 Non-supervisor 24 34 20 15 4 3 0 60 20 115
2014 Supervisor 60 24 4 2 2 7 0 90 5 45
2014 Non-supervisor 42 27 13 7 4 7 1 74 12 120

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 39 40 12 6 0 4 0 82 6 57
2017 Non-supervisor 31 39 18 9 1 2 0 72 10 115
2014 Supervisor 67 27 4 2 0 0 0 93 2 45
2014 Non-supervisor 39 35 14 4 3 4 1 78 7 120

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 57 34 4 5 0 0 0 91 5 57
2017 Non-supervisor 46 35 10 6 3 0 0 81 10 115
2014 Supervisor 80 16 4 0 0 0 0 96 0 45
2014 Non-supervisor 48 38 11 2 1 1 0 87 2 120

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 28 10 13 2 4 0 74 15 57
2017 Non-supervisor 24 38 13 7 9 4 4 69 17 115
2014 Supervisor 56 29 9 2 2 2 0 86 5 45
2014 Non-supervisor 27 32 17 10 6 3 5 65 17 120

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 54 36 7 0 0 4 0 93 0 57
2017 Non-supervisor 40 47 7 3 0 3 0 89 4 115
2014 Supervisor 67 27 4 0 0 2 0 95 0 45
2014 Non-supervisor 42 43 7 4 0 3 0 89 4 120

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 37 46 11 4 2 0 0 83 6 57
2017 Non-supervisor 26 42 17 7 3 3 2 71 11 115
2014 Supervisor 64 33 2 0 0 0 0 98 0 45
2014 Non-supervisor 36 35 9 11 4 3 2 75 16 120

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 31 41 19 4 0 6 0 76 4 56
2017 Non-supervisor 18 38 19 7 7 10 1 63 16 115
2014 Supervisor 49 29 13 4 0 4 0 81 5 45
2014 Non-supervisor 22 37 22 7 8 5 0 61 16 120

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 22 34 18 5 6 7 8 66 13 57
2017 Non-supervisor 16 19 20 13 17 11 4 41 35 115
2014 Supervisor 22 31 20 9 2 4 11 63 13 45
2014 Non-supervisor 15 19 13 12 21 15 4 42 41 120

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 28 50 7 11 4 0 0 77 15 57
2017 Non-supervisor 43 48 3 6 0 0 0 91 6 115
2014 Supervisor 42 42 7 9 0 0 0 85 9 45
2014 Non-supervisor 32 53 5 9 1 0 0 85 10 120

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 71 21 2 2 4 0 0 93 6 57
2017 Non-supervisor 51 38 5 4 2 0 0 89 6 114
2014 Supervisor 71 24 2 2 0 0 0 96 2 45
2014 Non-supervisor 47 36 8 8 3 0 0 82 10 120

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 66 31 4 0 0 0 0 96 0 57
2017 Non-supervisor 48 44 3 3 2 0 0 92 4 115
2014 Supervisor 73 20 2 2 0 0 2 96 2 45
2014 Non-supervisor 47 33 12 7 0 1 1 81 8 120

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 64 25 4 7 0 0 0 89 7 57
2017 Non-supervisor 68 22 5 4 1 0 0 89 5 114
2014 Supervisor 71 24 2 0 2 0 0 96 2 45
2014 Non-supervisor 63 27 3 3 4 1 0 90 7 120

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 69 22 2 7 0 0 0 91 7 57
2017 Non-supervisor 63 26 5 3 3 0 0 89 6 115
2014 Supervisor 60 20 11 4 4 0 0 80 9 45
2014 Non-supervisor 48 32 7 8 4 0 1 81 12 120

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 80 16 2 2 0 0 0 96 2 57
2017 Non-supervisor 69 25 3 3 0 0 0 94 3 115
2014 Supervisor 84 13 0 2 0 0 0 98 2 45
2014 Non-supervisor 71 23 0 5 1 0 0 94 6 120

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 85 15 0 0 0 0 0 100 0 57
2017 Non-supervisor 80 16 3 1 1 0 0 96 2 115
2014 Supervisor 91 4 4 0 0 0 0 96 0 45
2014 Non-supervisor 84 12 1 3 1 0 0 96 3 119

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 67 31 0 2 0 0 0 98 2 57
2017 Non-supervisor 62 26 8 3 0 0 1 89 4 115
2014 Supervisor 76 13 9 2 0 0 0 89 2 45
2014 Non-supervisor 60 31 3 3 0 2 2 94 3 120

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 75 20 4 0 0 1 0 96 0 57
2017 Non-supervisor 70 20 5 2 1 2 1 92 3 115
2014 Supervisor 82 15 0 2 0 0 0 98 2 45
2014 Non-supervisor 58 27 7 3 1 2 2 89 4 120

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 20 80 57
2017 Non-supervisor 17 83 115
2014 Non-supervisor 18 82 120

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Supervisor 82 11
2017 Non-supervisor 58 19
2014 Non-supervisor 41 22

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Supervisor 44 11
2017 Non-supervisor 63 19
2014 Non-supervisor 68 22

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 19

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 19
2014 Non-supervisor 0 22

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 19

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Non-supervisor 0 22

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 19

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Supervisor 55 11
2017 Non-supervisor 37 19
2014 Non-supervisor 45 22

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Supervisor 46 11
2017 Non-supervisor 47 19
2014 Non-supervisor 45 22

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 42 19
2014 Non-supervisor 59 22

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 26 19
2014 Non-supervisor 27 22

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 42 19
2014 Non-supervisor 22 22

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Supervisor 54 11
2017 Non-supervisor 58 19
2014 Non-supervisor 54 22

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2014 Non-supervisor 41 22

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 19
2014 Non-supervisor 0 22

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 11

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 42 19
2014 Non-supervisor 54 22

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 32 19
2014 Non-supervisor 22 22

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 82 11
2017 Non-supervisor 37 19
2014 Non-supervisor 73 22

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2014 Non-supervisor 32 22

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Non-supervisor 27 22

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 42 19
2014 Non-supervisor 50 22

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 11
2014 Non-supervisor 27 22

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 11

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 11

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 32 19

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 17

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 47 17
2014 Non-supervisor 42 19

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 Non-supervisor 32 19

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Supervisor 56 11
2017 Non-supervisor 65 17
2014 Non-supervisor 47 19

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 72 11
2017 Non-supervisor 65 17
2014 Non-supervisor 63 19

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 17

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 100 0 11
2017 Non-supervisor 100 0 19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 12 31 13 10 7 24 2 59 24 57
2017 Non-supervisor 8 13 21 10 6 31 10 36 28 115
2014 Supervisor 27 22 13 2 2 22 11 73 7 45
2014 Non-supervisor 9 11 17 9 8 38 7 37 32 120

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 32 13 10 4 6 0 72 15 57
2017 Non-supervisor 25 30 18 12 3 9 2 62 18 115
2014 Supervisor 49 29 9 0 2 11 0 87 3 45
2014 Non-supervisor 26 20 17 8 7 19 3 59 20 120

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 9 91 115
2014 Non-supervisor 7 93 120

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 100 10

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 50 10

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 60 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 50 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Non-supervisor 0 10

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 100 0 10

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 26 18 4 2 27 5 65 8 57
2017 Non-supervisor 8 14 21 6 4 37 10 41 20 115
2014 Supervisor 31 20 11 0 0 33 4 82 0 45
2014 Non-supervisor 11 9 21 3 5 45 7 41 16 119

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 34 41 13 5 0 7 0 81 6 57
2017 Non-supervisor 22 30 18 7 3 17 3 64 13 115
2014 Supervisor 60 24 4 0 0 11 0 95 0 45
2014 Non-supervisor 27 22 15 4 4 26 2 67 12 119

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Supervisor 13 87 56
2017 Non-supervisor 11 89 114
2014 Non-supervisor 17 83 120

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 75 25 12
2014 Non-supervisor 80 20 20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 Non-supervisor 50 38 0 13 0 0 0 88 13 16

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 35 7 2 0 0 13 89 2 57
2017 Non-supervisor 24 54 7 7 4 2 2 81 12 114
2014 Supervisor 47 22 11 0 0 0 20 86 0 45
2014 Non-supervisor 26 43 17 6 2 2 5 74 8 120

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 17 17 21 18 4 16 7 44 29 57
2017 Non-supervisor 10 26 23 12 5 17 6 47 22 115
2014 Supervisor 49 27 9 2 2 9 2 85 5 45
2014 Non-supervisor 17 34 21 3 3 13 9 67 6 120

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 29 2 0 0 6 14 98 0 57
2017 Non-supervisor 40 31 10 3 3 10 3 81 8 115
2014 Supervisor 51 22 4 0 0 2 20 94 0 45
2014 Non-supervisor 43 23 7 5 3 17 3 82 9 120

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 40 29 7 6 0 6 13 85 7 57
2017 Non-supervisor 25 36 12 4 4 16 3 74 11 115
2014 Supervisor 53 20 2 2 0 7 16 94 3 45
2014 Non-supervisor 24 35 13 4 3 18 3 76 9 119
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 61 26 7 4 2 0 0 87 6 57
2017 Non-supervisor 60 22 5 5 6 1 1 83 12 115

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 26 11 2 0 2 0 87 2 57
2017 Non-supervisor 56 29 5 3 6 0 1 86 9 115

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 44 40 12 2 2 0 0 84 4 57
2017 Non-supervisor 28 45 15 7 2 3 0 76 9 115

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 27 54 9 9 0 0 0 82 9 57
2017 Non-supervisor 23 48 16 7 6 0 0 71 13 115

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 36 14 4 2 0 0 80 6 57
2017 Non-supervisor 27 40 17 7 4 1 3 70 12 115

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 23 21 37 13 0 0 30 49 57
2017 Non-supervisor 14 30 30 19 7 0 0 43 26 115

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 8 29 32 24 7 0 0 37 31 57
2017 Non-supervisor 23 42 18 10 4 0 2 66 15 115

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 21 31 24 14 0 0 30 38 57
2017 Non-supervisor 19 28 26 12 14 1 0 47 26 115

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 21 29 28 6 5 2 9 57 12 57
2017 Non-supervisor 53 24 10 4 1 1 6 83 6 115

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 18 31 28 16 7 0 0 48 24 57
2017 Non-supervisor 29 36 17 11 6 0 1 65 18 115

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 36 34 24 6 0 0 0 71 6 57
2017 Non-supervisor 26 35 24 10 3 1 1 62 13 115

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 15 42 32 9 2 0 0 57 11 57
2017 Non-supervisor 28 30 26 10 3 0 2 59 14 115

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 35 38 22 5 0 0 0 73 5 57
2017 Non-supervisor 33 34 17 11 3 0 1 68 15 115

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 20 35 26 20 0 0 0 55 20 56
2017 Non-supervisor 30 42 14 11 2 0 1 73 13 115

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 76 18 6 0 0 0 0 94 0 57
2017 Non-supervisor 57 30 7 3 1 0 2 88 4 115

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 65 11 15 2 2 2 4 80 4 56
2017 Non-supervisor 69 16 8 4 2 1 1 87 5 114

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 45 30 14 6 2 0 4 78 8 56
2017 Non-supervisor 51 33 11 2 2 0 1 85 4 115

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 73 21 5 0 0 0 0 95 0 57
2017 Non-supervisor 61 20 10 3 4 0 1 82 8 115

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 43 34 16 7 0 0 0 77 7 57
2017 Non-supervisor 54 10 3 1 1 0 31 92 3 115

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 51 22 16 6 0 2 4 77 6 56
2017 Non-supervisor 58 26 7 1 1 0 7 91 2 115

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 73 13 4 2 4 1 4 90 6 57
2017 Non-supervisor 52 21 11 7 7 0 2 74 14 115

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 55 27 13 2 0 0 4 85 2 57
2017 Non-supervisor 49 30 15 4 2 0 0 79 6 115

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 25 36 27 6 0 0 32 32 57
2017 Non-supervisor 14 32 44 8 3 0 0 46 10 115

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 7 23 37 28 5 0 0 33 30 57
2017 Non-supervisor 2 16 46 23 13 0 0 37 17 115
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 59 19 14 1 4 2 0 60 40 57
2017 Non-supervisor 50 31 10 3 2 3 0 52 48 115

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 42 21
2017 Non-supervisor 23 53

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 36 21
2017 Non-supervisor 8 53

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 23 21
2017 Non-supervisor 32 53

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Supervisor 39 21
2017 Non-supervisor 17 53

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Supervisor 10 21
2017 Non-supervisor 8 53

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Supervisor 24 21
2017 Non-supervisor 45 53

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Supervisor 13 69 13 5 0 0 22
2017 Non-supervisor 6 80 9 0 2 4 54

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 49 27 10 5 5 0 5 80 10 22
2017 Non-supervisor 20 32 13 20 9 4 2 55 31 54

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Supervisor 9 14 19 5 4 0 49 46 17 22
2017 Non-supervisor 9 11 17 7 7 7 41 39 29 54
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