2017 Public Service Employee Survey Results by Theme for Social Sciences and Humanities Research Council by Question 104. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	26	46	9	0	18	72	18	11
2017	Science and technology	54	36	6	3	0	91	3	33
2017	Administration and operations	38	34	16	5	7	73	11	44
2017	Information technology	36	28	27	0	9	64	9	11
2017	Policy	32	62	6	0	0	94	0	16
2014	Communications or public affairs	45	18	9	18	9	64	27	11
2014	Science and technology	57	14	21	0	7	71	7	14
2014	Administration and operations	38	38	11	13	0	75	13	53
2014	Information technology	31	46	8	8	8	77	15	13
2014	None of the above	45	34	8	0	13	79	13	24

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	28	9	17	18	28	37	46	11
2017	Science and technology	57	28	6	3	6	85	9	33
2017	Administration and operations	41	30	11	14	5	70	18	44
2017	Information technology	17	28	45	0	9	45	9	11
2017	Policy	44	43	6	6	0	87	6	16

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	45	37	18	0	82	0	11
2017	Science and technology	72	25	3	0	97	0	33
2017	Administration and operations	54	37	5	5	91	5	44
2017	Information technology	73	8	19	0	81	0	11
2017	Policy	51	43	0	6	94	6	16
2014	Communications or public affairs	45	36	9	9	82	9	11
2014	Science and technology	71	7	21	0	79	0	14
2014	Administration and operations	55	34	11	0	89	0	53
2014	Information technology	85	15	0	0	100	0	13
2014	None of the above	58	38	4	0	96	0	24

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	63	9	0	18	72	18	11
2017	Science and technology	70	24	3	3	0	94	3	33
2017	Administration and operations	47	27	16	2	7	75	9	44
2017	Information technology	36	37	17	9	0	73	9	11
2017	Policy	38	49	13	0	0	87	0	16
2014	Communications or public affairs	27	45	18	0	9	73	9	11
2014	Science and technology	57	14	7	14	7	71	21	14
2014	Administration and operations	47	30	17	6	0	77	6	53
2014	Information technology	46	31	15	0	8	77	8	13
2014	None of the above	58	17	17	4	4	75	8	24

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	26	28	0	9	37	54	46	11
2017	Science and technology	64	30	0	3	3	94	6	33
2017	Administration and operations	54	23	18	0	5	77	5	44
2017	Information technology	17	55	9	9	9	72	18	11
2017	Policy	49	44	6	0	0	94	0	16
2014	Communications or public affairs	18	36	9	27	9	55	36	11
2014	Science and technology	43	43	7	0	7	86	7	14
2014	Administration and operations	41	40	9	6	4	81	9	53
2014	Information technology	46	15	15	15	8	62	23	13
2014	None of the above	62	17	17	0	4	79	4	24

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	17	37	0	18	28	54	46	11
2017	Science and technology	64	27	3	3	3	91	6	33
2017	Administration and operations	47	34	14	0	5	82	5	44
2017	Information technology	17	55	9	9	9	72	18	11
2017	Policy	56	32	13	0	0	87	0	16
2014	Communications or public affairs	18	36	18	18	9	55	27	11
2014	Science and technology	50	29	7	14	0	79	14	14
2014	Administration and operations	38	49	9	2	2	87	4	53
2014	Information technology	46	8	15	23	8	54	31	13
2014	None of the above	58	17	21	0	4	75	4	24

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	17	18	37	0	28	0	35	28	11
2017	Science and technology	49	18	15	15	3	0	67	18	33
2017	Administration and operations	47	16	23	2	9	2	65	12	44
2017	Information technology	9	27	27	28	9	0	36	38	11
2017	Policy	32	24	38	0	0	6	60	0	16
2014	Communications or public affairs	9	9	45	9	9	18	22	22	11
2014	Science and technology	36	29	14	14	0	7	69	15	14
2014	Administration and operations	34	32	19	8	8	0	66	15	53
2014	Information technology	31	15	15	23	8	8	50	33	13
2014	None of the above	41	34	4	13	4	4	78	18	24

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	28	26	9	9	18	9	0	59	31	11
2017	Science and technology	62	25	3	0	6	0	3	90	6	33
2017	Administration and operations	57	32	7	2	2	0	0	89	5	44
2017	Information technology	25	38	38	0	0	0	0	62	0	11
2017	Policy	56	32	13	0	0	0	0	87	0	16
2014	Communications or public affairs	9	36	9	18	9	18	0	56	33	11
2014	Science and technology	36	36	14	0	0	14	0	83	0	14
2014	Administration and operations	59	19	8	4	4	4	4	84	8	53
2014	Information technology	46	15	23	8	8	0	0	62	15	13
2014	None of the above	50	25	17	4	4	0	0	75	8	24

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	26	37	0	9	18	9	69	31	11
2017	Science and technology	66	22	6	0	6	0	87	6	33
2017	Administration and operations	61	25	7	5	2	0	86	7	44
2017	Information technology	34	37	28	0	0	0	72	0	11
2017	Policy	49	44	6	0	0	0	94	0	16
2014	Communications or public affairs	18	18	9	27	18	9	40	50	11
2014	Science and technology	43	43	0	14	0	0	86	14	14
2014	Administration and operations	45	40	2	6	4	4	88	10	53
2014	Information technology	46	31	23	0	0	0	77	0	13
2014	None of the above	50	17	17	13	4	0	66	17	24

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	18	35	18	0	18	0	9	59	20	11
2017	Science and technology	66	18	9	0	6	0	0	84	6	33
2017	Administration and operations	66	18	9	5	2	0	0	84	7	44
2017	Information technology	36	26	38	0	0	0	0	62	0	11
2017	Policy	49	38	6	6	0	0	0	87	6	16
2014	Communications or public affairs	45	9	18	18	9	0	0	55	27	11
2014	Science and technology	71	14	7	7	0	0	0	86	7	14
2014	Administration and operations	61	32	6	2	0	0	0	92	2	53
2014	Information technology	62	8	15	8	8	0	0	69	15	13
2014	None of the above	54	29	4	0	4	4	4	91	5	24

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	18	17	9	18	28	9	0	39	51	11
2017	Science and technology	43	32	9	3	3	10	0	83	7	32
2017	Administration and operations	41	34	11	11	2	0	0	75	14	44
2017	Information technology	34	28	10	0	9	19	0	77	12	11
2017	Policy	49	38	6	6	0	0	0	87	6	16
2014	Communications or public affairs	9	45	27	18	0	0	0	55	18	11
2014	Science and technology	29	36	21	7	7	0	0	64	14	14
2014	Administration and operations	36	38	11	4	7	2	2	77	12	53
2014	Information technology	31	23	15	23	8	0	0	54	31	13
2014	None of the above	54	13	21	4	4	4	0	69	9	24

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	18	35	0	9	37	0	54	46	11
2017	Science and technology	42	41	10	3	3	0	84	6	32
2017	Administration and operations	31	41	9	11	5	2	74	16	44
2017	Information technology	17	55	9	0	9	9	79	10	11
2017	Policy	25	62	13	0	0	0	87	0	16
2014	Communications or public affairs	9	45	9	36	0	0	55	36	11
2014	Science and technology	29	50	0	14	7	0	79	21	14
2014	Administration and operations	36	38	13	8	4	2	75	12	53
2014	Information technology	8	46	8	23	8	8	58	33	13
2014	None of the above	54	21	8	8	4	4	78	13	24

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	17	28	9	28	9	29	41	11
2017	Science and technology	24	54	16	3	3	0	78	6	32
2017	Administration and operations	25	37	21	9	5	5	64	14	44
2017	Information technology	9	34	28	0	9	19	54	12	11
2017	Policy	13	68	6	13	0	0	81	13	16
2014	Communications or public affairs	36	27	0	36	0	0	64	36	11
2014	Science and technology	29	29	14	14	14	0	57	29	14
2014	Administration and operations	25	43	13	9	6	4	71	16	53
2014	Information technology	8	31	15	31	15	0	38	46	13
2014	None of the above	33	29	21	4	4	8	68	9	24

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	26	0	37	18	9	39	61	11
2017	Science and technology	43	41	6	6	3	0	84	9	32
2017	Administration and operations	29	21	16	7	18	9	55	28	44
2017	Information technology	17	36	19	19	9	0	53	28	11
2017	Policy	31	38	6	19	0	6	73	20	16
2014	Communications or public affairs	0	18	9	45	27	0	18	73	11
2014	Science and technology	29	29	14	14	14	0	57	29	14
2014	Administration and operations	27	34	13	11	9	6	64	22	53
2014	Information technology	8	15	31	23	15	8	25	42	13
2014	None of the above	54	8	8	17	8	4	65	26	24

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	8	9	18	0	46	18	21	57	11
2017	Science and technology	9	56	16	12	3	3	67	16	32
2017	Administration and operations	20	41	11	16	9	2	63	26	44
2017	Information technology	17	45	28	9	0	0	62	9	11
2017	Policy	6	62	19	13	0	0	68	13	16
2014	Communications or public affairs	9	9	9	55	18	0	18	73	11
2014	Science and technology	21	29	21	14	14	0	50	29	14
2014	Administration and operations	21	45	11	11	11	0	66	23	53
2014	Information technology	0	38	23	31	8	0	38	38	13
2014	None of the above	41	21	8	17	8	4	65	26	24

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	18	35	9	9	28	54	37	11
2017	Science and technology	47	31	3	12	6	79	18	33
2017	Administration and operations	45	27	11	7	9	73	16	44
2017	Information technology	17	37	17	19	9	54	28	11
2017	Policy	38	49	6	6	0	87	6	16
2014	Communications or public affairs	18	36	18	18	9	55	27	11
2014	Science and technology	43	21	7	21	7	64	29	14
2014	Administration and operations	30	40	13	11	6	70	17	53
2014	Information technology	15	62	15	0	8	77	8	13
2014	None of the above	54	13	13	13	8	66	21	24

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	54	0	28	9	63	37	11
2017	Science and technology	48	38	9	3	3	85	6	33
2017	Administration and operations	47	39	5	5	5	86	9	44
2017	Information technology	29	40	10	10	10	69	20	10
2017	Policy	25	62	6	0	6	87	6	16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	0	8	9	28	28	18	9	10	77	11
2017	Science and technology	23	27	12	9	6	22	0	65	20	33
2017	Administration and operations	20	18	25	11	9	14	2	46	24	44
2017	Information technology	17	9	36	19	0	19	0	33	23	11
2017	Policy	11	19	6	32	6	25	0	41	51	16
2014	Communications or public affairs	9	18	18	18	36	0	0	27	55	11
2014	Science and technology	7	29	14	21	21	7	0	38	46	14
2014	Administration and operations	13	30	15	17	9	15	0	51	31	53
2014	Information technology	8	8	31	38	15	0	0	15	54	13
2014	None of the above	21	13	13	21	8	25	0	44	39	24

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	17	37	9	18	9	9	59	31	11
2017	Science and technology	57	25	6	6	6	0	82	13	33
2017	Administration and operations	50	38	7	2	2	0	89	5	44
2017	Information technology	27	45	28	0	0	0	72	0	11
2017	Policy	43	44	0	13	0	0	87	13	16
2014	Communications or public affairs	36	9	36	9	9	0	45	18	11
2014	Science and technology	57	14	14	7	7	0	71	14	14
2014	Administration and operations	56	33	8	0	4	0	88	4	52
2014	Information technology	38	38	15	0	8	0	77	8	13
2014	None of the above	50	34	8	4	4	0	83	8	24

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Science and technology	48	18	9	15	0	9	73	17	12
2017	Administration and operations	36	35	14	0	7	7	83	0	14
2014	Administration and operations	45	33	6	0	17	0	93	0	18

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	45	9	0	37	0	54	37	11
2017	Science and technology	42	46	0	9	3	0	87	13	33
2017	Administration and operations	34	39	9	16	2	0	73	18	44
2017	Information technology	28	25	38	9	0	0	53	9	11
2017	Policy	37	32	19	13	0	0	68	13	16
2014	Communications or public affairs	18	36	18	27	0	0	55	27	11
2014	Science and technology	57	29	7	7	0	0	86	7	14
2014	Administration and operations	38	39	9	9	2	2	79	12	53
2014	Information technology	31	31	15	15	8	0	62	23	13
2014	None of the above	54	25	4	13	4	0	79	17	24

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	17	18	9	9	37	9	39	51	11
2017	Science and technology	44	28	6	13	6	3	74	19	33
2017	Administration and operations	36	30	9	11	5	9	72	18	44
2017	Information technology	34	10	38	9	0	9	48	10	11
2017	Policy	30	32	19	0	6	13	71	7	16
2014	Communications or public affairs	18	27	36	0	18	0	45	18	11
2014	Science and technology	50	29	0	7	14	0	79	21	14
2014	Administration and operations	40	27	15	9	6	4	69	16	53
2014	Information technology	23	46	8	15	8	0	69	23	13
2014	None of the above	54	16	0	13	13	4	74	26	24

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	17	46	0	28	0	9	69	31	11
2017	Science and technology	45	40	9	0	6	0	85	6	33
2017	Administration and operations	34	48	7	7	5	0	82	11	44
2017	Information technology	17	36	19	19	9	0	53	28	11
2017	Policy	13	81	6	0	0	0	94	0	16
2014	Communications or public affairs	9	36	9	27	18	0	45	45	11
2014	Science and technology	43	50	0	0	7	0	93	7	14
2014	Administration and operations	21	53	17	7	2	0	74	9	53
2014	Information technology	8	46	8	23	15	0	54	38	13
2014	None of the above	33	46	8	13	0	0	79	13	24

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	26	55	0	9	9	82	18	11
2017	Science and technology	60	40	0	0	0	100	0	33
2017	Administration and operations	41	36	14	7	2	77	9	44
2017	Information technology	36	28	27	0	9	64	9	11
2017	Policy	38	43	6	13	0	81	13	16
2014	Communications or public affairs	27	64	0	0	9	91	9	11
2014	Science and technology	57	7	14	14	7	64	21	14
2014	Administration and operations	40	34	9	13	4	73	17	53
2014	Information technology	31	31	15	15	8	62	23	13
2014	None of the above	50	25	17	0	8	75	8	24

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	63	18	0	18	0	82	18	11
2017	Science and technology	66	22	6	6	0	87	6	33
2017	Administration and operations	54	32	7	7	0	86	7	44
2017	Information technology	27	36	19	9	9	63	18	11
2017	Policy	51	30	13	6	0	81	6	16
2014	Communications or public affairs	64	27	0	9	0	91	9	11
2014	Science and technology	57	29	7	7	0	86	7	14
2014	Administration and operations	51	24	4	15	6	75	21	53
2014	Information technology	23	38	15	15	8	62	23	13
2014	None of the above	54	29	4	4	8	83	13	24

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	0	37	0	26	37	0	0	37	63	11
2017	Science and technology	39	31	9	9	12	0	0	70	21	33
2017	Administration and operations	29	41	7	11	11	0	0	70	23	44
2017	Information technology	17	28	27	19	9	0	0	45	28	11
2017	Policy	18	44	13	19	0	6	0	66	20	16
2014	Communications or public affairs	9	9	9	36	36	0	0	18	73	11
2014	Science and technology	21	43	14	14	7	0	0	64	21	14
2014	Administration and operations	25	28	15	20	9	2	0	54	31	53
2014	Information technology	46	8	15	15	15	0	0	54	31	13
2014	None of the above	37	25	8	17	4	4	4	68	23	24

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	18	0	9	8	55	0	9	20	69	11
2017	Science and technology	18	22	18	21	13	9	0	44	37	33
2017	Administration and operations	20	37	5	14	23	0	0	58	37	43
2017	Information technology	17	10	19	28	19	8	0	29	51	11
2017	Policy	6	13	11	57	6	6	0	20	68	16
2014	Communications or public affairs	9	9	0	27	55	0	0	18	82	11
2014	Science and technology	29	14	14	21	21	0	0	43	43	14
2014	Administration and operations	19	17	4	38	23	0	0	36	60	53
2014	Information technology	15	8	15	38	8	15	0	27	55	13
2014	None of the above	21	13	4	17	34	0	12	38	57	24

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	26	28	28	9	35	37	11
2017	Science and technology	38	52	3	3	3	91	6	33
2017	Administration and operations	38	32	21	9	0	70	9	44
2017	Information technology	25	38	28	0	9	62	9	11
2017	Policy	38	49	13	0	0	87	0	16
2014	Communications or public affairs	9	73	0	18	0	82	18	11
2014	Science and technology	29	36	14	14	7	64	21	14
2014	Administration and operations	32	40	9	13	6	72	19	53
2014	Information technology	46	23	8	15	8	69	23	13
2014	None of the above	38	29	17	13	4	66	17	24

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	26	28	18	18	9	54	28	11
2017	Science and technology	45	37	11	0	6	82	6	33
2017	Administration and operations	45	37	9	7	2	82	9	44
2017	Information technology	27	28	36	0	9	55	9	11
2017	Policy	25	49	13	13	0	75	13	16
2014	Communications or public affairs	27	55	0	18	0	82	18	11
2014	Science and technology	57	21	14	0	7	79	7	14
2014	Administration and operations	42	36	11	8	4	77	11	53
2014	Information technology	38	31	8	15	8	69	23	13
2014	None of the above	54	21	13	4	8	75	13	24

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	45	37	0	9	0	0	54	9	11
2017	Science and technology	42	40	6	3	3	3	3	87	6	33
2017	Administration and operations	43	37	9	5	7	0	0	79	11	44
2017	Information technology	17	47	17	9	9	0	0	64	18	11
2017	Policy	19	68	6	6	0	0	0	87	6	16
2014	Communications or public affairs	27	45	9	18	0	0	0	73	18	11
2014	Science and technology	29	43	21	7	0	0	0	71	7	14
2014	Administration and operations	36	49	9	2	4	0	0	85	6	53
2014	Information technology	42	42	8	0	8	0	0	83	8	12
2014	None of the above	50	29	8	4	8	0	0	79	13	24

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	26	28	0	37	9	0	54	46	11
2017	Science and technology	17	53	18	9	3	0	70	13	33
2017	Administration and operations	29	25	25	14	5	2	56	19	44
2017	Information technology	17	55	19	0	9	0	72	9	11
2017	Policy	13	49	19	19	0	0	62	19	16

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	18	35	9	9	28	54	37	11
2017	Science and technology	75	16	3	3	3	91	6	33
2017	Administration and operations	50	37	5	5	5	86	9	44
2017	Information technology	27	37	17	19	0	64	19	11
2017	Policy	38	56	0	6	0	94	6	16
2014	Communications or public affairs	18	27	18	36	0	45	36	11
2014	Science and technology	50	29	21	0	0	79	0	14
2014	Administration and operations	47	41	6	2	4	89	6	53
2014	Information technology	38	31	23	8	0	69	8	13
2014	None of the above	54	13	17	4	13	66	17	24

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	0	37	0	28	18	0	17	44	56	11
2017	Science and technology	44	25	9	6	3	0	13	79	11	33
2017	Administration and operations	46	34	0	5	2	2	11	92	8	44
2017	Information technology	36	28	9	0	10	0	17	77	12	11
2017	Policy	6	44	19	19	6	0	5	53	27	16
2014	Communications or public affairs	9	36	9	18	27	0	0	45	45	11
2014	Science and technology	36	14	7	7	21	0	14	58	33	14
2014	Administration and operations	28	21	8	17	7	2	17	61	30	53
2014	Information technology	38	31	15	8	8	0	0	69	15	13
2014	None of the above	25	17	17	4	21	0	16	50	30	24

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	26	37	28	9	0	0	63	9	11
2017	Science and technology	44	33	15	8	0	0	77	8	33
2017	Administration and operations	46	38	9	7	0	0	84	7	44
2017	Information technology	38	19	17	17	10	0	57	26	11
2017	Policy	19	38	13	31	0	0	57	31	16
2014	Communications or public affairs	9	36	55	0	0	0	45	0	11
2014	Science and technology	14	50	29	7	0	0	64	7	14
2014	Administration and operations	36	43	15	4	2	0	79	6	53
2014	Information technology	23	38	31	8	0	0	62	8	13
2014	None of the above	33	37	21	0	4	4	74	4	24

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	8	28	0	9	46	0	9	39	61	11
2017	Science and technology	54	25	0	6	3	3	9	89	11	33
2017	Administration and operations	68	18	2	0	9	0	2	88	9	44
2017	Information technology	53	28	9	0	0	0	9	90	0	11
2017	Policy	57	38	0	0	0	0	5	100	0	16
2014	Communications or public affairs	9	0	27	18	36	0	9	10	60	11
2014	Science and technology	50	29	7	7	0	0	7	85	8	14
2014	Administration and operations	60	17	11	2	6	0	4	80	8	53
2014	Information technology	38	31	15	8	0	0	8	75	8	13
2014	None of the above	54	34	0	4	4	4	0	91	9	24

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Communications or public affairs	28	0	72	11
2017	Science and technology	21	46	33	33
2017	Administration and operations	30	34	37	44
2017	Information technology	28	28	43	11
2017	Policy	25	19	56	16
2014	Communications or public affairs	36	18	45	11
2014	Science and technology	29	43	29	14
2014	Administration and operations	40	25	36	53
2014	Information technology	23	38	38	13
2014	None of the above	29	34	38	24

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Administration and operations	0	30	39	8	0	23	13
2014	Administration and operations	0	19	48	24	9999	10	21

Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	26	28	0	37	9	0	54	46	11
2017	Science and technology	72	28	0	0	0	0	100	0	33
2017	Administration and operations	57	27	11	2	2	0	84	5	44
2017	Information technology	46	45	0	0	9	0	91	9	11
2017	Policy	44	43	6	6	0	0	87	6	16
2014	Communications or public affairs	36	45	9	9	0	0	82	9	11
2014	Science and technology	50	36	0	7	7	0	86	14	14
2014	Administration and operations	55	28	9	4	2	2	85	6	53
2014	Information technology	54	15	23	8	0	0	69	8	13
2014	None of the above	66	25	0	8	0	0	92	8	24

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	35	18	18	28	0	54	28	11
2017	Science and technology	54	40	6	0	0	94	0	33
2017	Administration and operations	45	37	18	0	0	82	0	44
2017	Information technology	44	28	18	0	9	72	9	11
2017	Policy	24	57	6	13	0	81	13	16
2014	Communications or public affairs	36	36	0	27	0	73	27	11
2014	Science and technology	50	50	0	0	0	100	0	14
2014	Administration and operations	45	40	6	9	0	85	9	53
2014	Information technology	15	62	23	0	0	77	0	13
2014	None of the above	66	17	13	4	0	83	4	24

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	18	28	28	8	9	0	9	19	51	11
2017	Science and technology	0	9	42	36	9	0	3	47	9	33
2017	Administration and operations	2	21	53	11	11	0	2	23	23	44
2017	Information technology	26	9	38	9	8	0	9	19	40	11
2017	Policy	0	13	38	49	0	0	0	49	13	16
2014	Communications or public affairs	9	27	45	18	0	0	0	18	36	11
2014	Science and technology	14	14	36	36	0	0	0	36	29	14
2014	Administration and operations	0	25	34	30	9	2	0	40	25	53
2014	Information technology	8	38	38	8	8	0	0	15	46	13
2014	None of the above	0	13	46	25	8	4	4	36	14	24

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	28	28	26	9	0	0	9	10	61	11
2017	Science and technology	3	9	33	24	18	6	6	48	14	33
2017	Administration and operations	9	16	21	27	20	5	2	51	27	44
2017	Information technology	28	26	19	9	8	0	9	19	60	11
2017	Policy	0	6	19	51	18	6	0	73	7	16
2014	Communications or public affairs	9	27	27	18	18	0	0	36	36	11
2014	Science and technology	0	14	21	43	21	0	0	64	14	14
2014	Administration and operations	9	19	27	30	13	0	2	44	29	53
2014	Information technology	15	15	38	8	23	0	0	31	31	13
2014	None of the above	4	8	29	29	21	4	4	55	14	24

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	28	37	18	9	8	0	0	17	65	11
2017	Science and technology	6	21	46	15	6	3	3	22	29	33
2017	Administration and operations	14	36	29	11	5	2	2	17	52	44
2017	Information technology	0	36	28	17	0	0	18	21	44	11
2017	Policy	0	6	32	56	6	0	0	62	6	16
2014	Communications or public affairs	18	55	18	0	9	0	0	9	73	11
2014	Science and technology	14	7	57	7	14	0	0	21	21	14
2014	Administration and operations	17	28	21	23	8	2	2	31	47	53
2014	Information technology	0	23	54	8	8	0	8	17	25	13
2014	None of the above	13	8	38	25	13	4	0	39	22	24

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	37	37	9	8	0	0	17	46	11
2017	Science and technology	3	11	28	46	12	0	0	58	14	33
2017	Administration and operations	0	9	46	34	9	2	0	44	9	44
2017	Information technology	0	47	27	9	8	0	9	19	52	11
2017	Policy	0	6	38	32	24	0	0	56	6	16
2014	Communications or public affairs	18	18	64	0	0	0	0	0	36	11
2014	Science and technology	7	7	21	64	0	0	0	64	14	14
2014	Administration and operations	2	15	45	27	11	0	0	38	17	53
2014	Information technology	8	8	54	23	8	0	0	31	15	13
2014	None of the above	0	4	33	42	21	0	0	63	4	24

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	37	28	9	17	0	0	9	19	71	11
2017	Science and technology	6	21	35	19	15	0	3	35	28	32
2017	Administration and operations	11	16	41	14	18	0	0	32	27	44
2017	Information technology	28	26	38	8	0	0	0	8	55	11
2017	Policy	0	19	49	6	19	6	0	27	20	16
2014	Communications or public affairs	18	45	27	9	0	0	0	9	64	11
2014	Science and technology	21	43	14	14	7	0	0	21	64	14
2014	Administration and operations	21	21	32	15	8	2	2	24	43	53
2014	Information technology	38	23	31	8	0	0	0	8	62	13
2014	None of the above	21	17	29	8	16	4	4	27	41	24

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	46	9	28	0	8	0	9	8	61	11
2017	Science and technology	3	21	33	25	12	3	3	39	26	33
2017	Administration and operations	7	34	29	20	9	0	0	30	41	44
2017	Information technology	9	38	27	27	0	0	0	27	47	11
2017	Policy	0	25	31	32	6	6	0	40	27	16
2014	Communications or public affairs	18	18	36	27	0	0	0	27	36	11
2014	Science and technology	7	7	36	29	21	0	0	50	14	14
2014	Administration and operations	12	25	35	17	12	0	0	29	36	52
2014	Information technology	15	23	23	15	15	8	0	33	42	13
2014	None of the above	0	16	34	25	16	4	4	45	18	24

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	37	37	17	0	0	0	17	46	11
2017	Science and technology	3	13	60	15	9	0	0	24	16	33
2017	Administration and operations	14	21	41	14	11	0	0	25	34	44
2017	Information technology	0	28	44	19	0	0	9	21	31	11
2017	Policy	0	6	49	32	13	0	0	44	6	16
2014	Communications or public affairs	9	55	18	9	9	0	0	18	64	11
2014	Science and technology	7	14	43	36	0	0	0	36	21	14
2014	Administration and operations	15	23	40	19	4	0	0	23	38	53
2014	Information technology	15	15	31	15	15	8	0	33	33	13
2014	None of the above	8	8	29	34	8	8	4	48	19	24

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	45	9	9	28	54	37	11
2017	Science and technology	47	34	9	3	6	81	9	33
2017	Administration and operations	47	34	0	14	5	82	18	44
2017	Information technology	34	19	38	9	0	53	9	11
2017	Policy	56	25	6	13	0	81	13	16
2014	Communications or public affairs	18	45	9	18	9	64	27	11
2014	Science and technology	57	29	7	7	0	86	7	14
2014	Administration and operations	44	40	6	4	7	83	11	53
2014	Information technology	31	23	38	8	0	54	8	13
2014	None of the above	66	8	13	0	13	75	13	24

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	35	18	9	28	9	54	37	11
2017	Science and technology	72	18	3	0	6	91	6	33
2017	Administration and operations	52	37	2	5	5	89	9	44
2017	Information technology	25	56	19	0	0	81	0	11
2017	Policy	62	25	6	6	0	87	6	16
2014	Communications or public affairs	36	45	9	9	0	82	9	11
2014	Science and technology	79	21	0	0	0	100	0	14
2014	Administration and operations	59	38	0	0	4	96	4	53
2014	Information technology	54	31	8	8	0	85	8	13
2014	None of the above	58	33	4	4	0	92	4	24

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	17	28	18	18	9	9	49	31	11
2017	Science and technology	39	40	12	3	6	0	79	9	33
2017	Administration and operations	38	27	23	9	2	0	66	11	44
2017	Information technology	34	28	0	19	9	9	69	31	11
2017	Policy	31	38	13	19	0	0	68	19	16
2014	Communications or public affairs	36	18	18	9	18	0	55	27	11
2014	Science and technology	71	14	7	7	0	0	86	7	14
2014	Administration and operations	45	30	6	6	4	9	83	10	53
2014	Information technology	62	8	23	0	8	0	69	8	13
2014	None of the above	50	21	13	4	4	8	77	9	24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	8	37	18	28	9	0	45	37	11
2017	Science and technology	52	28	15	6	0	0	79	6	33
2017	Administration and operations	36	46	16	0	0	2	84	0	44
2017	Information technology	25	38	28	9	0	0	62	9	11
2017	Policy	19	43	19	19	0	0	62	19	16
2014	Communications or public affairs	9	55	18	9	9	0	64	18	11
2014	Science and technology	71	21	0	0	7	0	93	7	14
2014	Administration and operations	45	36	11	4	0	4	84	4	53
2014	Information technology	62	23	15	0	0	0	85	0	13
2014	None of the above	54	29	8	4	4	0	83	8	24

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	26	28	18	18	9	54	28	11
2017	Science and technology	64	28	0	6	3	91	9	33
2017	Administration and operations	57	30	9	2	2	86	5	44
2017	Information technology	34	37	19	9	0	72	9	11
2017	Policy	62	38	0	0	0	100	0	16
2014	Communications or public affairs	55	36	9	0	0	91	0	11
2014	Science and technology	71	21	0	7	0	93	7	14
2014	Administration and operations	60	32	8	0	0	92	0	53
2014	Information technology	62	15	23	0	0	77	0	13
2014	None of the above	50	37	8	0	4	87	4	24

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	45	0	0	37	9	0	59	41	11
2017	Science and technology	45	31	9	3	6	3	3	81	10	33
2017	Administration and operations	36	46	7	5	5	2	0	84	9	44
2017	Information technology	17	18	45	19	0	0	0	36	19	11
2017	Policy	24	32	6	25	0	0	13	64	29	16
2014	Communications or public affairs	9	55	18	18	0	0	0	64	18	11
2014	Science and technology	50	29	14	0	0	0	7	85	0	14
2014	Administration and operations	40	32	13	4	6	2	4	76	10	53
2014	Information technology	54	15	15	15	0	0	0	69	15	13
2014	None of the above	50	21	8	8	4	8	0	77	14	24

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	45	46	9	0	0	91	0	11
2017	Science and technology	48	46	6	0	0	94	0	33
2017	Administration and operations	45	39	9	5	2	86	5	44
2017	Information technology	27	64	0	9	0	91	9	11
2017	Policy	49	51	0	0	0	100	0	16
2014	Communications or public affairs	36	55	0	9	0	91	9	11
2014	Science and technology	57	36	7	0	0	93	0	14
2014	Administration and operations	60	34	2	2	2	96	2	53
2014	Information technology	15	69	8	0	8	92	0	13
2014	None of the above	62	34	0	0	4	100	0	24

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	26	18	28	9	0	9	9	55	11	11
2017	Science and technology	38	50	9	0	3	0	0	87	3	33
2017	Administration and operations	32	48	9	11	0	0	0	79	11	44
2017	Information technology	17	26	57	0	0	0	0	43	0	11
2017	Policy	11	57	25	0	0	6	0	73	0	16
2014	Communications or public affairs	45	18	9	18	9	0	0	64	27	11
2014	Science and technology	43	21	21	7	0	7	0	69	8	14
2014	Administration and operations	45	42	2	7	4	0	0	87	11	53
2014	Information technology	23	54	8	8	0	8	0	83	8	13
2014	None of the above	54	21	0	8	8	8	0	82	18	24

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	17	28	28	0	18	9	0	49	20	11
2017	Science and technology	29	40	9	6	3	13	0	78	11	33
2017	Administration and operations	25	40	19	0	7	7	2	72	8	43
2017	Information technology	9	43	19	9	0	19	0	65	12	11
2017	Policy	18	32	38	13	0	0	0	49	13	16
2014	Communications or public affairs	36	18	18	18	0	9	0	60	20	11
2014	Science and technology	29	57	7	7	0	0	0	86	7	14
2014	Administration and operations	30	36	19	8	4	4	0	69	12	53
2014	Information technology	15	8	46	15	8	8	0	25	25	13
2014	None of the above	42	29	16	0	8	4	0	74	9	24

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	17	0	9	9	46	9	9	21	68	11
2017	Science and technology	25	31	16	6	9	6	8	64	18	33
2017	Administration and operations	25	25	18	7	11	7	7	58	21	44
2017	Information technology	8	9	38	19	9	17	0	21	34	11
2017	Policy	5	32	32	13	6	13	0	42	22	16
2014	Communications or public affairs	9	18	9	27	18	18	0	33	56	11
2014	Science and technology	21	50	7	0	14	7	0	77	15	14
2014	Administration and operations	21	27	13	9	17	6	8	55	30	53
2014	Information technology	15	15	31	8	15	15	0	36	27	13
2014	None of the above	37	8	8	0	13	21	13	69	19	24

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	82	0	9	0	91	9	11
2017	Science and technology	37	46	9	8	0	83	8	33
2017	Administration and operations	43	50	2	2	2	93	5	44
2017	Information technology	45	45	9	0	0	91	0	11
2017	Policy	32	38	6	24	0	70	24	16
2014	Communications or public affairs	9	64	0	18	9	73	27	11
2014	Science and technology	43	43	7	7	0	86	7	14
2014	Administration and operations	36	51	6	7	0	87	7	53
2014	Information technology	31	54	8	8	0	85	8	13
2014	None of the above	41	42	4	13	0	83	13	24

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	35	37	18	9	0	72	9	11
2017	Science and technology	69	25	0	3	3	94	6	33
2017	Administration and operations	61	32	2	5	0	93	5	44
2017	Information technology	46	54	0	0	0	100	0	11
2017	Policy	62	32	0	0	6	94	6	16
2014	Communications or public affairs	36	18	9	9	27	55	36	11
2014	Science and technology	50	36	7	7	0	86	7	14
2014	Administration and operations	55	34	9	2	0	89	2	53
2014	Information technology	46	54	0	0	0	100	0	13
2014	None of the above	66	25	0	8	0	92	8	24

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	35	46	0	9	9	0	0	82	18	11
2017	Science and technology	69	25	0	3	3	0	0	94	6	33
2017	Administration and operations	52	41	7	0	0	0	0	93	0	44
2017	Information technology	36	36	28	0	0	0	0	72	0	11
2017	Policy	43	51	0	6	0	0	0	94	6	16
2014	Communications or public affairs	36	45	0	18	0	0	0	82	18	11
2014	Science and technology	79	0	21	0	0	0	0	79	0	14
2014	Administration and operations	57	26	11	4	0	2	0	85	4	53
2014	Information technology	46	38	8	8	0	0	0	85	8	13
2014	None of the above	54	25	8	8	0	0	4	82	9	24

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	91	9	0	0	0	100	0	11
2017	Science and technology	68	26	0	6	0	94	6	32
2017	Administration and operations	68	18	5	9	0	86	9	44
2017	Information technology	44	28	19	9	0	72	9	11
2017	Policy	70	24	6	0	0	94	0	16
2014	Communications or public affairs	91	0	0	0	9	91	9	11
2014	Science and technology	79	14	0	0	7	93	7	14
2014	Administration and operations	68	22	4	0	6	91	6	53
2014	Information technology	46	46	8	0	0	92	0	13
2014	None of the above	63	37	0	0	0	100	0	24

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	63	37	0	0	0	100	0	11
2017	Science and technology	69	25	3	3	0	94	3	33
2017	Administration and operations	66	23	9	0	2	89	2	44
2017	Information technology	53	37	0	9	0	91	9	11
2017	Policy	68	13	6	13	0	81	13	16
2014	Communications or public affairs	64	18	9	9	0	82	9	11
2014	Science and technology	29	57	0	14	0	86	14	14
2014	Administration and operations	55	23	11	6	6	77	11	53
2014	Information technology	69	15	8	8	0	85	8	13
2014	None of the above	67	25	4	4	0	92	4	24

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	63	37	0	0	100	0	11
2017	Science and technology	84	16	0	0	100	0	33
2017	Administration and operations	68	25	5	2	93	2	44
2017	Information technology	44	28	18	9	72	9	11
2017	Policy	81	13	0	6	94	6	16
2014	Communications or public affairs	82	18	0	0	100	0	11
2014	Science and technology	79	21	0	0	100	0	14
2014	Administration and operations	85	11	0	4	96	4	53
2014	Information technology	85	8	0	8	92	8	13
2014	None of the above	71	29	0	0	100	0	24

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	72	18	0	9	0	91	9	11
2017	Science and technology	94	6	0	0	0	100	0	33
2017	Administration and operations	75	18	5	0	2	93	2	44
2017	Information technology	63	37	0	0	0	100	0	11
2017	Policy	68	32	0	0	0	100	0	16
2014	Communications or public affairs	100	0	0	0	0	100	0	11
2014	Science and technology	93	7	0	0	0	100	0	14
2014	Administration and operations	94	2	4	0	0	96	0	52
2014	Information technology	77	23	0	0	0	100	0	13
2014	None of the above	96	0	4	0	0	96	0	24

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	63	37	0	0	0	0	100	0	11
2017	Science and technology	78	22	0	0	0	0	100	0	33
2017	Administration and operations	61	25	9	2	0	2	88	2	44
2017	Information technology	44	38	9	9	0	0	82	9	11
2017	Policy	49	38	0	13	0	0	87	13	16
2014	Communications or public affairs	82	18	0	0	0	0	100	0	11
2014	Science and technology	64	29	0	7	0	0	93	7	14
2014	Administration and operations	70	23	4	4	0	0	92	4	53
2014	Information technology	54	46	0	0	0	0	100	0	13
2014	None of the above	75	17	4	0	4	0	96	0	24

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	72	18	0	0	0	9	0	100	0	11
2017	Science and technology	81	16	3	0	0	0	0	97	0	33
2017	Administration and operations	61	27	5	2	2	2	0	91	5	44
2017	Information technology	46	9	37	0	0	8	0	60	0	11
2017	Policy	75	25	0	0	0	0	0	100	0	16
2014	Communications or public affairs	73	18	0	0	0	0	9	100	0	11
2014	Science and technology	93	0	0	0	7	0	0	93	7	14
2014	Administration and operations	70	17	8	6	0	0	0	87	6	53
2014	Information technology	46	38	8	8	0	0	0	85	8	13
2014	None of the above	75	21	0	4	0	0	0	96	4	24

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Science and technology	18	82	33
2017	Administration and operations	11	89	44
2014	Administration and operations	9	91	53

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	8	0	28	18	18	18	9	10	51	11
2017	Science and technology	23	12	13	12	3	28	9	56	24	33
2017	Administration and operations	11	20	16	9	5	34	5	51	22	44
2017	Information technology	8	27	28	9	0	19	9	48	13	11
2017	Policy	5	32	13	13	0	32	6	59	20	16
2014	Communications or public affairs	0	18	18	9	9	27	18	33	33	11
2014	Science and technology	29	7	14	7	7	36	0	56	22	14
2014	Administration and operations	13	15	9	6	6	42	9	58	23	53
2014	Information technology	15	23	23	8	8	23	0	50	20	13
2014	None of the above	17	13	13	4	8	29	16	54	23	24

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	17	9	18	28	18	0	9	29	51	11
2017	Science and technology	42	21	16	9	3	6	3	69	13	33
2017	Administration and operations	34	25	18	11	2	9	0	65	15	44
2017	Information technology	27	27	28	9	0	9	0	59	10	11
2017	Policy	24	44	6	6	0	19	0	84	8	16
2014	Communications or public affairs	9	18	18	18	9	18	9	38	38	11
2014	Science and technology	43	36	14	0	7	0	0	79	7	14
2014	Administration and operations	40	19	9	2	6	21	4	78	10	53
2014	Information technology	23	15	31	8	8	15	0	45	18	13
2014	None of the above	24	25	17	8	4	21	0	63	16	24

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2014	Communications or public affairs	0	100	11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	8	0	46	9	9	18	9	10	26	11
2017	Science and technology	23	21	6	6	6	31	6	70	20	33
2017	Administration and operations	18	16	14	5	0	43	5	65	9	44
2017	Information technology	8	27	28	9	0	19	9	48	13	11
2017	Policy	5	25	19	0	0	38	13	62	0	16
2014	Communications or public affairs	9	9	27	0	9	36	9	33	17	11
2014	Science and technology	29	7	7	0	7	50	0	71	14	14
2014	Administration and operations	21	17	11	2	2	44	4	72	7	53
2014	Information technology	8	8	31	8	8	38	0	25	25	13
2014	None of the above	25	13	4	0	4	46	8	82	9	24

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	8	37	28	9	9	9	0	49	20	11
2017	Science and technology	38	18	13	9	3	16	3	70	15	33
2017	Administration and operations	32	34	16	5	0	11	2	76	5	44
2017	Information technology	27	27	18	9	0	19	0	66	12	11
2017	Policy	5	51	13	6	0	19	6	75	8	16
2014	Communications or public affairs	18	27	18	0	9	18	9	63	13	11
2014	Science and technology	57	29	0	7	0	7	0	92	8	14
2014	Administration and operations	44	17	4	2	2	30	2	89	6	53
2014	Information technology	23	15	31	8	8	15	0	45	18	13
2014	None of the above	33	21	13	4	4	25	0	72	11	24

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Administration and operations	18	82	44
2014	Administration and operations	15	85	53

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	35	55	9	0	0	0	0	91	0	11
2017	Science and technology	42	46	0	3	0	3	5	97	3	33
2017	Administration and operations	36	46	11	2	5	0	0	82	7	44
2017	Information technology	0	66	0	0	9	9	15	87	13	11
2017	Policy	19	38	13	13	6	0	11	64	21	16
2014	Communications or public affairs	36	55	9	0	0	0	0	91	0	11
2014	Science and technology	50	29	7	0	0	7	7	92	0	14
2014	Administration and operations	36	38	13	4	0	0	9	81	4	53
2014	Information technology	23	54	15	8	0	0	0	77	8	13
2014	None of the above	25	42	8	0	4	4	16	84	5	24

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	8	9	37	28	0	18	0	21	34	11
2017	Science and technology	18	31	21	13	3	13	3	57	18	33
2017	Administration and operations	25	25	18	16	0	14	2	59	19	44
2017	Information technology	9	19	46	0	9	9	8	34	11	11
2017	Policy	0	18	13	32	6	25	6	26	56	16
2014	Communications or public affairs	18	55	18	9	0	0	0	73	9	11
2014	Science and technology	29	43	7	0	0	21	0	91	0	14
2014	Administration and operations	26	38	21	2	2	6	6	72	4	53
2014	Information technology	15	31	31	8	8	8	0	50	17	13
2014	None of the above	38	21	4	0	8	17	12	82	12	24

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	17	37	18	9	9	9	0	59	20	11
2017	Science and technology	54	22	6	3	3	6	5	86	7	33
2017	Administration and operations	48	32	2	0	2	11	4	95	3	44
2017	Information technology	18	38	28	0	0	0	15	67	0	11
2017	Policy	25	38	6	6	0	13	11	83	8	16
2014	Communications or public affairs	27	36	0	18	9	9	0	70	30	11
2014	Science and technology	57	29	0	0	0	7	7	100	0	14
2014	Administration and operations	57	23	2	0	0	11	8	98	0	53
2014	Information technology	31	23	15	15	0	8	8	64	18	13
2014	None of the above	42	17	4	0	4	13	20	88	6	24

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	17	18	28	18	9	9	0	39	31	11
2017	Science and technology	42	28	6	3	3	13	5	85	8	33
2017	Administration and operations	36	39	9	5	2	5	4	82	8	44
2017	Information technology	0	47	28	0	9	0	15	56	11	11
2017	Policy	31	38	6	0	0	19	6	92	0	16
2014	Communications or public affairs	9	45	9	9	18	9	0	60	30	11
2014	Science and technology	43	29	14	0	0	7	7	83	0	14
2014	Administration and operations	43	30	4	2	0	15	6	93	2	53
2014	Information technology	23	54	15	0	0	8	0	83	0	13
2014	None of the above	34	13	13	4	4	13	20	69	13	24

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	18	35	9	0	28	9	59	31	11
2017	Science and technology	69	15	3	6	6	0	84	13	33
2017	Administration and operations	68	21	0	7	5	0	89	11	44
2017	Information technology	45	36	19	0	0	0	81	0	11
2017	Policy	49	38	13	0	0	0	87	0	16

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	54	0	9	18	0	9	69	31	11
2017	Science and technology	63	18	9	3	6	0	0	81	9	33
2017	Administration and operations	68	21	5	2	2	2	0	91	5	44
2017	Information technology	36	45	19	0	0	0	0	81	0	11
2017	Policy	49	44	6	0	0	0	0	94	0	16

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	8	37	28	18	0	9	49	20	11
2017	Science and technology	44	34	12	6	0	3	81	6	33
2017	Administration and operations	34	50	9	2	2	2	86	5	44
2017	Information technology	17	56	17	0	9	0	73	9	11
2017	Policy	37	38	25	0	0	0	75	0	16

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	0	45	18	18	18	45	37	11
2017	Science and technology	33	58	3	0	6	91	6	33
2017	Administration and operations	27	50	11	9	2	77	11	44
2017	Information technology	17	27	38	9	9	44	18	11
2017	Policy	43	44	13	0	0	87	0	16

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	8	55	9	18	9	0	0	63	28	11
2017	Science and technology	38	38	15	3	0	0	6	81	3	33
2017	Administration and operations	32	39	16	2	7	2	2	74	10	44
2017	Information technology	17	55	19	9	0	0	0	72	9	11
2017	Policy	44	30	19	0	6	0	0	75	6	16

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	0	9	18	55	17	9	72	11
2017	Science and technology	12	33	22	30	3	45	33	33
2017	Administration and operations	14	34	25	18	9	48	27	44
2017	Information technology	8	19	36	18	19	27	38	11
2017	Policy	6	19	19	49	6	25	56	16

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	0	28	26	37	9	0	28	46	11
2017	Science and technology	13	45	24	18	0	0	58	18	33
2017	Administration and operations	29	32	23	9	5	2	63	14	44
2017	Information technology	8	28	17	28	10	9	40	41	11
2017	Policy	13	37	25	25	0	0	49	25	16

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	0	18	9	28	45	18	72	11
2017	Science and technology	16	33	21	18	12	49	30	33
2017	Administration and operations	23	34	18	9	16	57	25	44
2017	Information technology	8	0	57	17	19	8	36	11
2017	Policy	13	25	38	18	6	38	24	16

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	37	28	9	8	0	9	51	19	11
2017	Science and technology	46	30	15	6	0	0	3	78	6	33
2017	Administration and operations	52	21	13	2	0	2	9	82	3	44
2017	Information technology	27	27	19	9	10	0	9	59	21	11
2017	Policy	32	32	24	6	6	0	0	63	13	16

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	0	18	35	18	28	18	46	11
2017	Science and technology	25	45	24	3	3	70	6	33
2017	Administration and operations	30	41	18	5	7	70	11	44
2017	Information technology	17	19	36	18	10	36	28	11
2017	Policy	19	25	19	30	6	44	37	16

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	18	45	18	9	0	0	28	28	11
2017	Science and technology	33	48	13	3	3	0	0	81	6	33
2017	Administration and operations	29	34	25	7	5	0	0	63	11	44
2017	Information technology	27	8	28	19	0	9	9	42	23	11
2017	Policy	32	37	32	0	0	0	0	68	0	16

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	8	9	37	18	18	9	19	41	11
2017	Science and technology	28	42	21	6	3	0	70	9	33
2017	Administration and operations	23	45	18	11	2	0	68	14	44
2017	Information technology	8	19	45	19	0	9	29	21	11
2017	Policy	13	56	25	6	0	0	68	6	16

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	17	9	37	18	18	0	26	37	11
2017	Science and technology	42	28	18	9	3	0	70	12	33
2017	Administration and operations	36	46	9	9	0	0	82	9	44
2017	Information technology	17	45	19	9	0	9	69	10	11
2017	Policy	25	56	19	0	0	0	81	0	16

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	54	18	18	0	0	63	18	11
2017	Science and technology	25	43	15	15	3	0	67	18	33
2017	Administration and operations	23	41	21	16	0	0	63	16	44
2017	Information technology	27	28	17	18	0	9	60	20	11
2017	Policy	20	47	20	12	0	0	67	12	15

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	63	18	18	0	0	0	82	0	11
2017	Science and technology	59	34	0	6	0	0	94	6	33
2017	Administration and operations	68	25	0	2	2	2	95	5	44
2017	Information technology	81	9	0	0	0	9	100	0	11
2017	Policy	49	38	13	0	0	0	87	0	16

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	54	18	18	9	0	0	0	72	9	11
2017	Science and technology	71	16	6	3	3	0	0	87	6	32
2017	Administration and operations	70	18	9	0	0	0	2	91	0	44
2017	Information technology	72	19	9	0	0	0	0	91	0	11
2017	Policy	75	6	6	6	0	6	0	86	7	16

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	55	28	17	0	0	0	83	0	11
2017	Science and technology	57	34	6	0	3	0	91	3	33
2017	Administration and operations	41	34	18	5	0	2	77	5	44
2017	Information technology	55	36	0	0	0	9	100	0	11
2017	Policy	62	13	6	13	6	0	75	19	16

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	37	26	9	18	9	63	28	11
2017	Science and technology	72	19	3	3	3	91	6	33
2017	Administration and operations	70	18	9	0	2	89	2	44
2017	Information technology	55	38	8	0	0	92	0	11
2017	Policy	68	13	13	0	6	81	6	16

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	37	9	9	8	0	37	73	12	11
2017	Science and technology	43	32	6	0	0	19	92	0	33
2017	Administration and operations	48	18	14	2	2	16	78	5	44
2017	Information technology	64	27	0	0	0	9	100	0	11
2017	Policy	63	18	6	6	0	6	87	7	16

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	45	46	0	0	9	0	0	91	9	11
2017	Science and technology	47	32	18	0	0	0	3	81	0	32
2017	Administration and operations	57	27	6	2	0	0	7	91	2	44
2017	Information technology	53	19	9	0	0	0	19	89	0	11
2017	Policy	49	19	13	13	0	6	0	73	14	16

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	37	28	18	0	9	8	0	70	10	11
2017	Science and technology	75	3	6	6	6	0	3	81	13	33
2017	Administration and operations	54	23	14	2	5	0	2	79	7	44
2017	Information technology	34	38	0	9	19	0	0	72	28	11
2017	Policy	68	6	6	13	6	0	0	75	19	16

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	37	54	0	9	0	0	91	9	11
2017	Science and technology	56	31	9	0	3	0	87	3	33
2017	Administration and operations	52	25	16	7	0	0	77	7	44
2017	Information technology	53	28	19	0	0	0	81	0	11
2017	Policy	44	13	37	0	0	6	61	0	16

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	0	18	54	18	9	18	28	11
2017	Science and technology	13	47	34	6	0	60	6	33
2017	Administration and operations	9	31	43	11	5	41	16	44
2017	Information technology	17	19	28	17	19	36	36	11
2017	Policy	6	32	32	31	0	38	31	16

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	9	26	65	0	0	0	35	11
2017	Science and technology	0	6	49	30	15	45	6	33
2017	Administration and operations	2	21	41	32	5	36	23	44
2017	Information technology	10	26	45	9	9	19	36	11
2017	Policy	6	24	25	38	6	44	31	16

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Communications or public affairs	63	9	0	18	9	0	63	37	11
2017	Science and technology	57	27	6	3	0	6	61	39	33
2017	Administration and operations	55	27	9	2	2	5	57	43	44
2017	Information technology	45	45	9	0	0	0	45	55	11
2017	Policy	49	32	19	0	0	0	49	51	16

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Science and technology	8	11
2017	Administration and operations	35	17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Science and technology	17	11
2017	Administration and operations	17	17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Science and technology	19	11
2017	Administration and operations	23	17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Science and technology	38	11
2017	Administration and operations	23	17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Science and technology	0	11
2017	Administration and operations	18	17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Science and technology	45	11
2017	Administration and operations	42	17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Science and technology	7	84	0	0	0	9	12
2017	Administration and operations	11	56	27	0	0	6	18

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Science and technology	31	34	9	17	9	0	0	66	26	12
2017	Administration and operations	22	21	17	23	6	6	6	49	32	18

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Science and technology	9	17	17	0	9	0	48	50	17	12
2017	Administration and operations	17	6	11	11	6	11	38	44	33	18

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Social Sciences and Humanities Research Council by Question 104. With which of the following communities do you most closely identify in relation to your current job?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.