2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	43	6	9	4	82	13	291
2017	Non-supervisor	26	46	11	11	6	72	17	510
2014	Supervisor	38	37	12	8	5	74	13	230
2014	Non-supervisor	24	39	12	14	12	63	25	537
2011	Supervisor	42	36	8	7	6	79	13	285
2011	Non-supervisor	27	42	14	9	8	69	17	569
2008	Supervisor	36	43	8	6	7	79	13	220
2008	Non-supervisor	32	40	13	9	7	72	16	526

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	38	9	12	9	0	0	71	20	291
2017	Non-supervisor	32	35	13	11	9	0	0	67	20	511

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	31	6	3	1	0	90	4	290
2017	Non-supervisor	42	39	10	6	3	0	81	9	511
2014	Supervisor	65	27	6	2	1	0	91	3	229
2014	Non-supervisor	52	28	11	3	4	1	80	8	537
2011	Supervisor	65	24	6	3	2	0	90	5	288
2011	Non-supervisor	50	34	12	2	2	0	84	4	569

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	37	8	8	4	0	79	12	286
2017	Non-supervisor	34	39	12	9	6	0	73	15	511
2014	Supervisor	41	33	12	10	4	0	74	14	230
2014	Non-supervisor	29	39	14	9	10	0	68	18	537
2011	Supervisor	47	35	9	6	3	1	82	9	288
2011	Non-supervisor	34	44	10	9	4	0	78	13	569
2008	Supervisor	40	43	5	8	4	0	83	13	227
2008	Non-supervisor	38	42	8	9	3	0	80	12	527

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	27	20	13	13	0	54	26	291
2017	Non-supervisor	26	33	17	11	12	0	59	24	510
2014	Supervisor	16	29	16	20	18	1	46	38	230
2014	Non-supervisor	14	32	18	18	18	1	47	35	537
2011	Supervisor	22	31	20	11	14	2	55	25	287
2011	Non-supervisor	22	34	20	12	10	1	57	23	569

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	34	14	14	11	0	0	62	25	291
2017	Non-supervisor	27	36	14	13	10	0	0	64	23	510
2014	Supervisor	19	32	12	22	15	0	0	51	37	230
2014	Non-supervisor	16	33	17	18	15	0	0	49	34	537
2011	Supervisor	25	37	12	13	12	0	1	63	25	288
2011	Non-supervisor	23	41	16	10	9	1	0	65	19	569
2008	Supervisor	15	33	19	19	14	0	0	48	32	227
2008	Non-supervisor	25	36	17	12	10	1	0	61	22	529

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	23	20	14	14	3	1	50	29	291
2017	Non-supervisor	25	24	17	15	14	5	0	51	30	509
2014	Supervisor	21	20	16	21	19	5	0	42	41	230
2014	Non-supervisor	17	21	20	14	23	5	0	40	39	537
2011	Supervisor	22	25	20	11	14	6	1	51	27	288
2011	Non-supervisor	26	29	14	12	14	4	1	57	28	569
2008	Supervisor	17	28	21	17	14	3	2	47	32	227
2008	Non-supervisor	21	24	17	19	13	6	1	48	34	528

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	49	27	9	8	7	1	0	77	15	291
2017	Non-supervisor	44	32	9	6	6	3	1	79	12	510
2014	Supervisor	43	24	14	7	9	2	1	69	17	230
2014	Non-supervisor	43	29	10	8	7	2	1	74	16	537
2011	Supervisor	41	30	10	8	8	2	1	72	17	288
2011	Non-supervisor	41	29	13	7	6	2	1	73	14	568
2008	Supervisor	38	27	11	10	10	4	0	68	20	227
2008	Non-supervisor	46	25	9	8	7	4	1	75	16	528

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	33	6	9	5	0	0	79	14	291
2017	Non-supervisor	45	28	9	10	6	1	1	74	17	510
2014	Supervisor	39	28	12	12	9	0	0	67	21	230
2014	Non-supervisor	42	29	9	11	8	0	0	72	19	537
2011	Supervisor	40	32	9	10	8	0	1	73	18	288
2011	Non-supervisor	40	31	9	12	7	0	0	72	19	568
2008	Supervisor	33	36	10	10	10	1	0	70	20	227
2008	Non-supervisor	40	29	8	12	10	1	1	70	22	528

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	27	7	7	8	0	77	16	290
2017	Non-supervisor	51	26	10	6	7	0	77	13	510
2014	Supervisor	43	30	8	10	11	0	72	20	230
2014	Non-supervisor	43	28	11	6	11	1	72	18	535

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	38	9	14	9	2	0	66	24	291
2017	Non-supervisor	29	34	14	7	11	6	0	67	19	511
2014	Supervisor	12	34	17	17	14	7	0	49	33	230
2014	Non-supervisor	16	28	19	14	14	10	0	49	31	537
2011	Supervisor	25	31	16	10	13	4	0	59	24	288
2011	Non-supervisor	26	27	21	10	8	9	1	58	20	567

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	35	14	13	12	0	0	61	25	290
2017	Non-supervisor	25	35	13	11	14	2	0	62	25	510
2014	Supervisor	13	32	19	19	15	2	0	46	35	230
2014	Non-supervisor	14	28	19	18	18	3	0	43	38	535
2011	Supervisor	24	34	16	12	14	0	1	58	26	287
2011	Non-supervisor	25	29	19	11	13	3	0	56	24	567
2008	Supervisor	15	28	15	24	17	1	0	43	41	225
2008	Non-supervisor	20	32	16	15	12	5	0	55	29	525

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	32	19	19	12	2	0	49	32	291
2017	Non-supervisor	19	29	18	15	13	6	0	51	30	511
2014	Supervisor	8	29	20	22	18	2	0	39	41	229
2014	Non-supervisor	9	25	17	24	19	6	0	36	45	537
2011	Supervisor	17	34	15	18	13	2	1	52	32	288
2011	Non-supervisor	14	34	19	16	11	6	0	51	29	569
2008	Supervisor	5	26	18	29	19	3	0	32	50	227
2008	Non-supervisor	11	28	18	20	14	9	1	43	38	527

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	32	19	11	15	1	0	54	27	291
2017	Non-supervisor	21	27	14	15	17	6	0	51	34	510
2014	Supervisor	13	33	21	16	15	3	0	48	31	230
2014	Non-supervisor	11	26	19	18	20	7	0	40	40	537
2011	Supervisor	22	34	14	12	15	3	0	58	28	288
2011	Non-supervisor	18	31	17	15	12	8	0	53	29	569
2008	Supervisor	11	22	17	25	19	5	0	35	47	227
2008	Non-supervisor	11	26	15	17	17	12	1	43	40	528

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	36	14	21	12	1	0	53	33	291
2017	Non-supervisor	18	29	14	18	17	5	0	49	37	510
2014	Supervisor	6	31	14	31	17	0	0	38	48	230
2014	Non-supervisor	8	27	18	21	20	5	0	38	44	537
2011	Supervisor	16	34	16	18	15	1	1	50	34	288
2011	Non-supervisor	15	33	19	18	13	2	0	49	32	569
2008	Supervisor	9	30	13	29	18	1	0	40	47	226
2008	Non-supervisor	15	29	16	21	14	4	0	47	37	528

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	35	12	12	8	67	20	291
2017	Non-supervisor	31	37	11	12	8	68	21	511
2014	Supervisor	24	33	16	17	10	57	27	230
2014	Non-supervisor	22	32	16	14	16	54	30	537
2011	Supervisor	22	38	13	14	12	61	26	286
2011	Non-supervisor	26	36	15	13	10	63	23	568

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	46	9	14	6	0	0	71	20	290
2017	Non-supervisor	23	44	10	14	8	0	1	68	23	511

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	36	11	15	12	5	2	59	29	291
2017	Non-supervisor	11	17	18	12	13	26	2	39	36	509
2014	Supervisor	19	36	12	14	12	3	2	59	28	230
2014	Non-supervisor	10	18	21	13	17	17	3	35	38	537

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	38	7	11	6	0	0	76	17	291
2017	Non-supervisor	41	37	8	6	7	1	0	79	13	511
2014	Supervisor	38	30	10	11	10	1	0	69	20	230
2014	Non-supervisor	39	32	10	9	9	0	0	72	18	537
2011	Supervisor	37	34	9	13	6	0	1	72	19	287
2011	Non-supervisor	36	33	12	10	7	0	1	70	17	570
2008	Supervisor	31	34	11	13	10	1	0	66	23	227
2008	Non-supervisor	35	32	11	11	10	1	1	68	21	528

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	34	10	12	7	3	7	67	21	291
2014	Supervisor	26	31	12	11	7	4	9	65	21	230

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	35	10	10	6	1	0	74	16	291
2017	Non-supervisor	36	30	13	13	7	1	0	67	20	510
2014	Supervisor	36	38	9	12	4	1	1	75	16	230
2014	Non-supervisor	30	33	14	13	8	2	1	65	21	537
2011	Supervisor	39	38	7	10	5	0	1	78	14	288
2011	Non-supervisor	34	37	10	9	7	2	1	73	17	570
2008	Supervisor	36	38	10	11	5	0	0	74	16	227
2008	Non-supervisor	36	36	11	10	5	1	1	74	15	528

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	29	11	7	7	3	1	75	14	291
2017	Non-supervisor	27	25	12	10	10	14	0	61	24	509
2014	Supervisor	42	33	10	11	4	1	0	75	15	229
2014	Non-supervisor	27	21	14	14	13	9	1	54	30	537
2011	Supervisor	51	21	8	9	6	3	1	76	16	288
2011	Non-supervisor	32	25	12	13	10	7	1	62	25	568
2008	Supervisor	46	31	7	8	6	2	1	78	15	227
2008	Non-supervisor	34	27	13	8	8	10	1	68	18	528

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	41	11	10	9	0	0	70	19	290
2017	Non-supervisor	25	40	11	15	8	0	0	66	24	511
2014	Supervisor	30	41	9	11	9	0	0	71	20	230
2014	Non-supervisor	21	36	13	20	9	0	1	58	29	537
2011	Supervisor	26	39	18	10	6	0	1	65	16	286
2011	Non-supervisor	26	35	13	16	8	1	1	62	25	567
2008	Supervisor	25	39	19	11	5	0	2	65	16	227
2008	Non-supervisor	26	37	13	14	8	1	2	64	23	528

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	36	6	4	3	86	8	291
2017	Non-supervisor	37	40	8	10	5	77	15	511
2014	Supervisor	48	34	11	5	2	82	7	230
2014	Non-supervisor	32	38	11	11	9	70	19	537
2011	Supervisor	52	33	7	4	3	86	7	288
2011	Non-supervisor	38	38	9	9	6	76	15	568
2008	Supervisor	49	36	6	5	4	85	9	227
2008	Non-supervisor	38	34	13	10	5	72	15	527

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	30	3	6	1	0	89	8	291
2017	Non-supervisor	41	39	6	8	6	0	80	14	509
2014	Supervisor	54	33	8	4	1	0	87	5	230
2014	Non-supervisor	37	38	8	8	8	0	75	17	536
2011	Supervisor	59	32	5	2	2	1	91	4	288
2011	Non-supervisor	41	39	8	7	5	0	80	12	569
2008	Supervisor	58	33	3	4	2	0	91	6	227
2008	Non-supervisor	39	40	10	5	6	0	79	11	527

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	40	14	12	10	1	0	63	22	290
2017	Non-supervisor	22	32	16	13	10	6	0	58	25	509
2014	Supervisor	17	32	18	18	14	2	0	50	32	230
2014	Non-supervisor	13	25	16	18	25	3	0	40	44	535
2011	Supervisor	19	35	15	16	12	2	1	55	29	288
2011	Non-supervisor	22	30	14	16	14	3	1	54	31	565
2008	Supervisor	17	35	18	16	10	2	0	54	27	227
2008	Non-supervisor	22	33	16	14	11	2	1	57	26	528

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	29	13	14	17	1	3	53	33	291
2017	Non-supervisor	16	27	13	15	22	4	2	47	39	511
2014	Supervisor	16	20	12	22	26	2	1	37	50	230
2014	Non-supervisor	9	18	10	23	35	2	2	29	61	537
2011	Supervisor	17	26	17	14	23	1	3	44	38	287
2011	Non-supervisor	15	23	17	19	24	1	1	39	44	568
2008	Supervisor	18	28	20	18	12	1	3	48	31	225
2008	Non-supervisor	20	32	14	11	16	4	2	56	29	527

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	38	9	8	4	0	0	78	13	289
2017	Non-supervisor	30	39	12	11	7	0	0	69	19	509
2014	Supervisor	36	38	7	10	9	0	0	74	19	230
2014	Non-supervisor	20	39	14	15	12	0	0	58	27	537
2011	Supervisor	40	35	6	12	5	1	1	76	18	288
2011	Non-supervisor	29	40	13	11	6	1	0	69	18	570

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	39	35	11	9	6	74	15	290
2017	Non-supervisor	36	32	15	9	8	68	17	511
2014	Supervisor	37	30	11	10	10	68	21	230
2014	Non-supervisor	27	35	14	12	11	62	24	536

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	38	8	13	6	0	0	73	19	289
2017	Non-supervisor	31	39	12	9	8	1	1	71	17	509
2014	Supervisor	31	32	12	14	10	0	0	64	24	230
2014	Non-supervisor	28	35	15	13	8	0	0	63	21	537
2011	Supervisor	41	34	9	9	5	1	1	77	14	288
2011	Non-supervisor	36	38	13	8	3	0	1	75	12	570

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	42	17	9	8	2	0	66	17	291
2017	Non-supervisor	19	37	20	11	8	5	1	59	20	510

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	32	8	14	10	0	0	68	24	291
2017	Non-supervisor	43	32	8	9	7	1	0	75	16	511
2014	Supervisor	31	30	12	14	13	0	0	60	27	230
2014	Non-supervisor	33	35	11	10	10	0	1	69	20	536
2011	Supervisor	29	38	11	12	8	0	1	68	21	288
2011	Non-supervisor	40	36	12	6	5	0	0	77	11	568

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	26	6	10	8	1	13	72	21	291
2017	Non-supervisor	40	26	9	8	8	2	7	72	18	510
2014	Supervisor	28	17	7	13	16	1	19	56	35	230
2014	Non-supervisor	31	23	9	16	11	3	7	60	30	537
2011	Supervisor	23	17	8	16	14	1	21	52	38	288
2011	Non-supervisor	33	24	11	14	11	1	7	61	26	569
2008	Supervisor	23	22	7	10	15	0	22	58	33	227
2008	Non-supervisor	40	23	9	10	9	3	6	69	21	527

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	29	26	17	12	0	1	44	30	291
2017	Non-supervisor	35	37	16	7	3	0	1	73	10	511
2014	Supervisor	16	25	23	19	17	0	0	41	36	230
2014	Non-supervisor	33	37	17	7	5	0	1	71	12	536
2011	Supervisor	16	31	26	17	9	0	1	48	26	288
2011	Non-supervisor	35	42	14	4	3	0	1	78	7	566
2008	Supervisor	9	22	28	20	21	0	1	31	41	227
2008	Non-supervisor	35	38	16	6	4	1	1	74	10	527

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	45	24	5	7	7	4	8	79	15	291
2017	Non-supervisor	51	20	6	6	6	6	5	79	13	509
2014	Supervisor	34	16	10	10	7	7	15	65	22	230
2014	Non-supervisor	40	19	11	7	10	5	7	68	19	537
2011	Supervisor	29	27	13	9	9	4	10	65	21	287
2011	Non-supervisor	38	22	11	9	11	4	6	66	22	570

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	46	22	32	291
2017	Non-supervisor	51	16	33	510
2014	Supervisor	56	17	28	230
2014	Non-supervisor	50	19	32	536
2011	Supervisor	45	20	35	288
2011	Non-supervisor	49	22	29	569

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	6	18	60	4	2	10	135
2017	Non-supervisor	4	19	58	4	11	5	256
2014	Supervisor	9	11	69	5	9999	7	128
2014	Non-supervisor	3	21	60	8	9999	9	267
2011	Supervisor	10	12	69	5	9999	5	131
2011	Non-supervisor	7	26	48	6	9999	13	277

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	38	5	7	3	0	84	10	291
2017	Non-supervisor	38	36	10	8	5	1	76	14	511
2014	Supervisor	45	36	9	7	3	0	81	10	230
2014	Non-supervisor	32	36	13	12	6	0	69	18	536
2011	Supervisor	44	38	7	5	4	1	83	9	286
2011	Non-supervisor	35	40	13	7	4	0	76	11	569
2008	Supervisor	46	37	9	3	4	1	84	7	227
2008	Non-supervisor	36	38	11	8	5	1	75	13	527

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	45	17	10	5	0	0	68	15	289
2017	Non-supervisor	25	42	16	8	6	2	0	69	15	509
2014	Supervisor	23	41	17	12	7	1	0	64	19	230
2014	Non-supervisor	23	39	19	11	6	2	0	63	18	537
2011	Supervisor	43	37	12	4	3	0	1	81	7	288
2011	Non-supervisor	42	36	9	7	4	2	1	80	11	566

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	30	40	11	3	1	0	14	46	290
2017	Non-supervisor	13	25	39	14	5	1	3	20	40	510
2014	Supervisor	15	28	41	14	2	0	0	16	43	230
2014	Non-supervisor	17	25	35	15	6	1	1	22	43	537
2011	Supervisor	17	23	39	15	5	0	1	20	41	285
2011	Non-supervisor	12	24	34	19	7	1	3	28	37	567
2008	Supervisor	19	32	32	15	1	0	1	16	51	227
2008	Non-supervisor	13	28	37	14	7	1	1	21	42	525

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	29	27	22	7	1	1	30	43	290
2017	Non-supervisor	15	18	29	20	12	3	3	34	35	508
2014	Supervisor	21	28	28	15	6	1	0	22	49	229
2014	Non-supervisor	22	27	27	12	8	3	1	21	51	537
2011	Supervisor	19	16	25	25	13	0	2	39	36	288
2011	Non-supervisor	15	16	26	23	15	3	3	39	33	567
2008	Supervisor	26	31	26	11	4	1	1	15	58	226
2008	Non-supervisor	17	24	26	16	10	3	2	28	44	522

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	26	29	19	5	0	0	24	47	290
2017	Non-supervisor	23	22	31	13	4	2	4	19	48	509
2014	Supervisor	25	29	29	12	4	1	0	17	54	230
2014	Non-supervisor	31	26	25	10	4	1	2	15	59	537
2011	Supervisor	22	31	28	13	5	0	2	19	53	288
2011	Non-supervisor	23	26	27	14	5	1	3	21	51	563
2008	Supervisor	30	35	19	12	2	0	1	14	66	227
2008	Non-supervisor	25	25	26	12	6	2	3	19	53	526

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	31	35	12	5	0	0	17	48	289
2017	Non-supervisor	15	22	30	21	8	1	3	31	38	506
2014	Supervisor	22	30	32	10	4	1	0	15	53	230
2014	Non-supervisor	15	23	32	20	8	1	1	28	38	537
2011	Supervisor	20	30	32	11	5	1	1	17	51	288
2011	Non-supervisor	11	18	35	24	9	1	2	34	30	567
2008	Supervisor	23	34	30	10	2	0	0	13	58	226
2008	Non-supervisor	13	20	30	24	9	1	3	34	34	525

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	34	28	3	4	0	1	7	66	290
2017	Non-supervisor	26	18	24	16	9	3	3	26	48	507
2014	Supervisor	37	32	22	6	2	0	1	8	70	230
2014	Non-supervisor	28	25	22	14	8	1	1	23	54	537
2011	Supervisor	29	29	24	12	4	0	2	16	60	288
2011	Non-supervisor	18	22	27	18	10	1	3	30	42	565
2008	Supervisor	28	31	29	8	2	0	1	11	60	227
2008	Non-supervisor	14	19	27	22	12	2	4	36	35	524

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	30	34	11	5	1	1	16	50	290
2017	Non-supervisor	25	20	26	14	9	2	4	25	47	510
2014	Supervisor	16	20	34	19	9	1	2	28	37	230
2014	Non-supervisor	18	21	30	17	9	2	4	27	42	535
2011	Supervisor	14	17	30	25	9	2	2	36	33	288
2011	Non-supervisor	16	20	25	22	10	3	4	35	38	565
2008	Supervisor	33	29	22	12	4	0	1	16	62	227
2008	Non-supervisor	19	25	29	13	8	3	4	22	47	525

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	26	34	13	4	1	1	17	48	291
2017	Non-supervisor	22	21	31	12	8	4	3	21	46	511
2014	Supervisor	27	28	28	12	4	1	0	16	56	230
2014	Non-supervisor	26	24	29	12	6	1	1	19	52	536

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	27	5	9	7	0	80	15	291
2017	Non-supervisor	44	26	9	10	10	0	70	20	511
2014	Supervisor	53	25	6	9	6	0	79	15	230
2014	Non-supervisor	34	26	12	15	12	1	61	27	537

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	32	9	5	4	82	9	291
2017	Non-supervisor	48	32	7	9	5	79	14	508
2014	Supervisor	47	34	7	8	4	81	12	230
2014	Non-supervisor	41	33	10	10	6	74	16	537

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	40	11	5	5	4	78	10	290
2017	Non-supervisor	36	32	16	4	5	7	74	9	509
2014	Supervisor	37	34	17	3	3	6	76	6	230
2014	Non-supervisor	32	32	21	4	3	9	70	8	535

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	34	40	12	8	4	2	75	12	291
2017	Non-supervisor	34	42	10	7	5	3	78	12	507
2014	Supervisor	34	39	15	8	2	3	75	10	230
2014	Non-supervisor	29	35	18	7	6	5	68	14	537
2011	Supervisor	29	45	12	7	4	3	77	11	288
2011	Non-supervisor	28	38	17	7	5	5	69	13	568

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	40	8	6	5	0	0	81	12	291
2017	Non-supervisor	43	35	10	7	4	0	0	79	12	510
2014	Supervisor	38	35	13	8	4	1	0	74	12	230
2014	Non-supervisor	33	36	14	7	7	1	0	71	15	537
2011	Supervisor	38	38	10	7	6	0	1	77	13	288
2011	Non-supervisor	36	38	14	6	6	0	0	75	11	570
2008	Supervisor	31	36	13	12	8	0	0	68	20	226
2008	Non-supervisor	34	39	11	8	7	1	0	74	15	527

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	35	9	10	9	2	2	70	20	290
2017	Non-supervisor	27	28	14	11	9	6	4	61	23	510
2014	Supervisor	32	42	7	7	8	2	2	77	16	230
2014	Non-supervisor	28	26	15	13	11	4	4	58	25	537

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	36	8	4	2	1	0	85	6	290
2017	Non-supervisor	39	37	11	4	3	6	0	81	8	507
2014	Supervisor	40	36	14	4	3	3	0	79	7	230
2014	Non-supervisor	31	39	14	7	2	7	1	76	10	537
2011	Supervisor	44	34	10	5	3	2	1	81	8	288
2011	Non-supervisor	36	34	13	5	4	7	1	77	9	566

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	40	13	6	3	1	1	77	10	290
2017	Non-supervisor	30	34	13	12	7	3	0	66	20	509
2014	Supervisor	35	37	11	10	3	3	0	75	14	230
2014	Non-supervisor	29	33	13	11	8	4	1	66	20	537
2011	Supervisor	39	31	11	9	6	3	1	73	15	287
2011	Non-supervisor	30	32	14	9	6	7	3	68	17	563
2008	Supervisor	33	33	11	14	6	4	0	68	21	226
2008	Non-supervisor	27	34	12	10	8	7	1	67	20	529

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	40	15	9	5	2	0	70	14	290
2017	Non-supervisor	21	34	19	13	7	5	1	58	21	508
2014	Supervisor	27	37	14	15	4	3	0	66	19	230
2014	Non-supervisor	19	33	21	12	7	6	1	56	21	537
2011	Supervisor	23	35	18	12	7	4	1	61	20	288
2011	Non-supervisor	16	31	20	14	10	6	3	52	26	566

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	24	20	17	14	10	2	43	34	290
2017	Non-supervisor	12	19	14	16	18	16	4	40	42	510
2014	Supervisor	15	17	19	20	18	7	3	36	42	230
2014	Non-supervisor	10	17	18	17	24	11	2	31	48	537
2011	Supervisor	13	16	16	15	22	10	8	35	45	288
2011	Non-supervisor	12	16	20	16	17	14	5	35	41	566

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	47	5	13	6	76	19	291
2017	Non-supervisor	31	51	4	10	4	82	14	511
2014	Supervisor	35	42	4	12	7	77	19	230
2014	Non-supervisor	31	50	5	11	4	81	15	537
2011	Supervisor	37	45	4	10	3	82	14	288
2011	Non-supervisor	38	44	3	12	3	82	15	568
2008	Supervisor	30	50	6	9	5	80	14	227
2008	Non-supervisor	41	44	3	9	4	85	13	526

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	38	7	9	7	77	16	291
2017	Non-supervisor	44	35	7	9	5	79	14	508
2014	Supervisor	47	31	4	13	6	77	18	230
2014	Non-supervisor	43	32	8	9	7	76	16	537
2011	Supervisor	44	34	7	8	6	79	15	288
2011	Non-supervisor	47	33	7	10	4	79	14	566

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	40	3	4	3	0	89	8	290
2017	Non-supervisor	45	38	7	8	3	0	83	11	509
2014	Supervisor	45	34	9	9	1	1	80	10	229
2014	Non-supervisor	41	37	10	6	4	1	79	10	537

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	68	23	4	2	2	1	0	92	4	289
2017	Non-supervisor	69	21	5	1	2	1	1	91	3	511
2014	Supervisor	66	24	4	3	2	2	0	91	5	230
2014	Non-supervisor	67	22	5	3	1	0	1	90	5	537
2011	Supervisor	75	17	4	2	1	1	0	93	3	288
2011	Non-supervisor	67	20	7	3	1	1	1	88	5	568
2008	Supervisor	68	21	5	3	2	0	0	90	5	227
2008	Non-supervisor	70	20	4	4	1	1	0	91	5	526

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	20	6	7	4	0	84	11	290
2017	Non-supervisor	62	24	6	6	3	0	85	9	511
2014	Supervisor	63	19	3	11	4	0	82	15	230
2014	Non-supervisor	65	17	5	7	5	1	82	12	537
2011	Supervisor	67	15	5	8	4	1	83	12	288
2011	Non-supervisor	60	22	6	8	4	1	82	12	567
2008	Supervisor	54	28	3	10	5	0	82	15	227
2008	Non-supervisor	63	19	6	7	4	1	83	11	527

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	72	15	4	5	3	1	88	7	291
2017	Non-supervisor	72	15	7	3	2	0	88	5	511
2014	Supervisor	72	18	4	4	2	0	90	6	229
2014	Non-supervisor	72	14	4	4	4	2	88	8	537
2011	Supervisor	73	16	4	4	2	1	90	6	287
2011	Non-supervisor	67	16	7	6	2	2	85	8	565
2008	Supervisor	68	16	6	7	3	2	85	10	226
2008	Non-supervisor	65	15	6	6	4	5	84	10	526

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	82	10	3	1	3	1	93	4	291
2017	Non-supervisor	81	12	3	2	1	1	94	4	511
2014	Supervisor	75	15	4	4	1	1	91	6	230
2014	Non-supervisor	79	10	3	3	2	2	92	5	537
2011	Supervisor	77	12	5	3	2	0	90	5	286
2011	Non-supervisor	72	15	5	3	3	2	89	6	569
2008	Supervisor	80	12	5	2	0	1	93	2	227
2008	Non-supervisor	79	9	3	3	3	2	91	6	527

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	24	7	6	3	0	0	83	9	290
2017	Non-supervisor	60	23	8	5	2	1	1	85	7	510
2014	Supervisor	49	34	9	4	4	0	0	84	7	230
2014	Non-supervisor	55	27	7	5	3	1	2	85	8	536

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	66	20	7	3	1	2	1	89	4	290
2017	Non-supervisor	66	19	7	1	1	5	1	90	3	509
2014	Supervisor	66	23	5	1	1	2	2	93	2	230
2014	Non-supervisor	63	24	5	2	2	2	2	91	4	537
2011	Supervisor	69	20	5	1	1	1	3	93	2	287
2011	Non-supervisor	61	19	10	1	1	3	6	87	2	567
2008	Supervisor	68	19	8	1	1	2	3	90	2	227
2008	Non-supervisor	59	20	8	3	2	3	5	86	5	528

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	15	85	291
2017	Non-supervisor	18	82	511
2014	Supervisor	26	74	229
2014	Non-supervisor	23	77	536

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	47	43
2017	Non-supervisor	40	92
2014	Supervisor	37	58
2014	Non-supervisor	44	125

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	84	43
2017	Non-supervisor	78	92
2014	Supervisor	74	58
2014	Non-supervisor	73	125

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	43
2014	Supervisor	22	58

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	43
2017	Non-supervisor	92
2014	Supervisor	58
2014	Non-supervisor	125

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	43
2014	Supervisor	16	58

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	43

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	43
2017	Non-supervisor	40	92
2014	Supervisor	51	58
2014	Non-supervisor	37	125

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	58	43
2017	Non-supervisor	56	92
2014	Supervisor	41	58
2014	Non-supervisor	54	125

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	53	43
2017	Non-supervisor	52	92
2014	Supervisor	43	58
2014	Non-supervisor	47	125

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	32	43
2017	Non-supervisor	43	92
2014	Supervisor	36	58
2014	Non-supervisor	43	125

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	47	43
2017	Non-supervisor	40	92
2014	Supervisor	44	58
2014	Non-supervisor	40	125

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	48	43
2017	Non-supervisor	57	92
2014	Supervisor	64	58
2014	Non-supervisor	49	125

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	26	43
2017	Non-supervisor	37	92
2014	Supervisor	39	58
2014	Non-supervisor	31	125

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Supervisor	43
2017	Non-supervisor	92
2014	Supervisor	58
2014	Non-supervisor	125

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	92
2014	Non-supervisor	14	125

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	92
2014	Supervisor	14	58
2014	Non-supervisor	13	125

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	56	43
2017	Non-supervisor	60	92
2014	Supervisor	50	58
2014	Non-supervisor	50	125

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	23	43
2017	Non-supervisor	27	92
2014	Supervisor	29	58
2014	Non-supervisor	36	125

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	43
2017	Non-supervisor	13	92
2014	Supervisor	15	58
2014	Non-supervisor	14	125

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	56	43
2017	Non-supervisor	58	92
2014	Supervisor	67	58
2014	Non-supervisor	51	125

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	28	43
2017	Non-supervisor	28	92
2014	Supervisor	41	58
2014	Non-supervisor	30	125

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	43
2017	Non-supervisor	5	92
2014	Supervisor	17	58
2014	Non-supervisor	10	125

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	43
2017	Non-supervisor	26	92
2014	Supervisor	14	58
2014	Non-supervisor	21	125

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	92
2014	Non-supervisor	7	125

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	5	92
2014	Non-supervisor	5	125

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	43
2017	Non-supervisor	12	92
2014	Supervisor	16	58
2014	Non-supervisor	18	125

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	43
2017	Non-supervisor	11	92
2014	Supervisor	13	58
2014	Non-supervisor	8	125

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	25	43
2017	Non-supervisor	22	92
2014	Supervisor	21	58
2014	Non-supervisor	26	125

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	87
2014	Supervisor	9	57
2014	Non-supervisor	8	118

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	19	87
2014	Non-supervisor	20	118

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	8	87
2014	Supervisor	13	57
2014	Non-supervisor	11	118

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	87
2014	Non-supervisor	6	118

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	87
2014	Supervisor	14	57
2014	Non-supervisor	10	118

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	10	87
2014	Supervisor	15	57
2014	Non-supervisor	12	118

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	42
2017	Non-supervisor	15	87
2014	Non-supervisor	10	118

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	17	87
2014	Non-supervisor	11	118

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	87
2014	Supervisor	16	57
2014	Non-supervisor	9	118

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	42
2017	Non-supervisor	40	87
2014	Supervisor	37	57
2014	Non-supervisor	33	118

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	19	87
2014	Supervisor	8	57
2014	Non-supervisor	10	118

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	57	42
2017	Non-supervisor	57	87
2014	Supervisor	58	57
2014	Non-supervisor	50	118

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	48	42
2017	Non-supervisor	63	87
2014	Supervisor	67	57
2014	Non-supervisor	61	118

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	42

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	42
2017	Non-supervisor	13	87
2014	Supervisor	16	57
2014	Non-supervisor	10	118

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	98	2	43
2017	Non-supervisor	89	11	92

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	18	21	9	9	24	6	44	26	291
2017	Non-supervisor	11	11	17	6	11	35	10	39	30	509
2014	Supervisor	13	19	18	14	12	23	2	42	34	230
2014	Non-supervisor	9	15	17	9	10	31	9	41	31	536

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	33	20	7	7	7	0	63	15	291
2017	Non-supervisor	21	28	16	9	9	14	2	59	22	510
2014	Supervisor	21	27	23	13	8	8	0	52	22	230
2014	Non-supervisor	19	29	21	9	8	13	1	56	20	537
2011	Supervisor	25	32	20	9	6	8	1	62	16	287
2011	Non-supervisor	22	29	19	8	6	15	1	61	16	569

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	7	93	291
2017	Non-supervisor	9	91	510
2014	Supervisor	7	93	230
2014	Non-supervisor	7	93	536

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	42	21
2017	Non-supervisor	36	46
2014	Supervisor	36	17
2014	Non-supervisor	40	38

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	80	21
2017	Non-supervisor	87	46
2014	Supervisor	83	17
2014	Non-supervisor	81	38

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	0	38

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	21
2017	Non-supervisor	46
2014	Supervisor	17
2014	Non-supervisor	38

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	21
2017	Non-supervisor	11	46
2014	Non-supervisor	0	38

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	21
2014	Supervisor	0	17

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Supervisor	0	17

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	21
2017	Non-supervisor	26	45
2014	Supervisor	30	17

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	21
2017	Non-supervisor	25	45
2014	Non-supervisor	13	38

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	21	45

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Supervisor	32	21
2017	Non-supervisor	20	45
2014	Supervisor	48	17
2014	Non-supervisor	43	38

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Supervisor	25	21
2017	Non-supervisor	37	45
2014	Supervisor	48	17
2014	Non-supervisor	24	38

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2014	Supervisor	0	17

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	21
2017	Non-supervisor	0	45

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Supervisor	28	21
2017	Non-supervisor	19	45
2014	Supervisor	29	17
2014	Non-supervisor	23	38

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	21

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	20	45

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Supervisor	21
2014	Supervisor	17
2014	Non-supervisor	38

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	45	38

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	21
2017	Non-supervisor	30	46
2014	Supervisor	35	17
2014	Non-supervisor	21	38

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	18	46
2014	Non-supervisor	13	38

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	16	38

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	15	46
2014	Non-supervisor	24	38

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	21

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	21
2014	Supervisor	0	17

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	Non-supervisor	22	38

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	47	21
2017	Non-supervisor	42	46
2014	Supervisor	47	17
2014	Non-supervisor	39	38

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	Supervisor	0	17
2014	Non-supervisor	0	34

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	20	44

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	Supervisor	21
2014	Supervisor	17
2014	Non-supervisor	34

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Supervisor	0	17
2014	Non-supervisor	0	34

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	21
2014	Supervisor	0	17

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Supervisor	0	17

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	44

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	11	44

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	21
2017	Non-supervisor	26	44
2014	Supervisor	35	17
2014	Non-supervisor	21	34

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	21
2017	Non-supervisor	46	44
2014	Supervisor	58	17
2014	Non-supervisor	50	34

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	62	21
2017	Non-supervisor	55	44
2014	Supervisor	77	17
2014	Non-supervisor	74	34

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	21

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	44

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	100	0	21
2017	Non-supervisor	87	13	46

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	16	20	4	3	36	6	55	11	291
2017	Non-supervisor	11	10	17	3	4	46	9	46	16	511
2014	Supervisor	15	17	18	2	3	40	4	58	9	230
2014	Non-supervisor	7	11	22	4	4	42	11	38	16	537

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	36	18	4	3	9	1	73	7	290
2017	Non-supervisor	25	25	16	5	4	23	1	67	11	509
2014	Supervisor	25	34	19	3	3	15	1	70	8	230
2014	Non-supervisor	20	27	22	4	3	22	2	62	9	537
2011	Supervisor	31	31	21	4	1	11	1	70	6	288
2011	Non-supervisor	25	30	17	4	2	21	0	71	8	562

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	14	86	290
2017	Non-supervisor	18	82	510
2014	Supervisor	14	86	230
2014	Non-supervisor	16	84	536

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	78	22	41
2017	Non-supervisor	80	20	95
2014	Supervisor	82	18	32
2014	Non-supervisor	72	28	87

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	60	25	3	9	3	0	85	12	32
2017	Non-supervisor	53	34	5	7	0	1	88	7	76
2014	Supervisor	58	34	4	0	4	0	93	4	26
2014	Non-supervisor	54	30	5	10	2	0	84	11	61

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	39	5	3	2	1	15	88	6	290
2017	Non-supervisor	21	43	12	9	6	3	6	71	16	511
2014	Supervisor	28	45	2	2	0	0	22	94	3	230
2014	Non-supervisor	24	52	11	6	3	1	3	79	10	537
2011	Supervisor	30	40	4	2	2	1	21	90	5	286
2011	Non-supervisor	21	51	11	7	4	2	4	76	12	567
2008	Supervisor	26	38	5	3	2	0	25	86	7	227
2008	Non-supervisor	19	45	11	12	5	4	5	70	18	529

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	8	16	18	6	6	34	12	44	22	290
2017	Non-supervisor	7	15	17	7	6	37	11	42	25	509
2014	Supervisor	9	17	18	6	6	27	18	47	21	230
2014	Non-supervisor	5	13	25	7	6	34	10	32	23	537
2011	Supervisor	9	22	21	6	4	26	13	50	15	287
2011	Non-supervisor	7	15	27	6	5	30	10	37	19	564

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	41	23	10	4	2	5	15	80	8	291
2017	Non-supervisor	35	27	10	3	3	18	5	80	8	511
2014	Supervisor	30	27	9	4	3	5	22	78	10	230
2014	Non-supervisor	31	33	15	3	3	13	3	76	7	537
2011	Supervisor	31	22	11	5	5	6	21	71	13	286
2011	Non-supervisor	33	30	14	5	3	12	3	74	10	567
2008	Supervisor	26	27	11	5	3	4	24	74	10	227
2008	Non-supervisor	32	29	9	3	2	18	5	81	7	529

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	28	11	6	3	8	13	75	11	291
2017	Non-supervisor	24	27	12	4	4	23	5	72	11	511
2014	Supervisor	22	27	13	3	4	10	21	71	10	229
2014	Non-supervisor	20	26	19	7	4	20	3	60	15	537
2011	Supervisor	25	24	15	6	5	8	17	66	14	286
2011	Non-supervisor	24	30	16	5	4	16	4	68	12	567
2008	Supervisor	20	28	12	9	5	5	22	65	18	227
2008	Non-supervisor	28	27	13	6	5	16	5	70	13	528

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	26	5	6	6	0	0	83	12	291
2017	Non-supervisor	57	25	7	5	6	0	0	83	11	510

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	25	7	4	6	0	0	82	10	291
2017	Non-supervisor	59	25	7	3	4	2	0	85	8	510

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	32	46	9	7	4	1	0	80	12	291
2017	Non-supervisor	24	39	13	13	6	5	0	66	20	511

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	38	17	20	11	0	0	53	31	291
2017	Non-supervisor	17	36	12	17	16	2	0	54	33	509

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	25	24	14	18	0	1	44	32	290
2017	Non-supervisor	16	24	17	17	24	0	1	41	42	509

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	4	22	25	23	27	0	0	25	50	291
2017	Non-supervisor	18	24	27	17	13	0	1	43	30	510

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	7	26	26	21	20	0	0	32	41	288
2017	Non-supervisor	21	27	24	16	11	0	1	49	27	507

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	3	17	27	22	31	0	0	20	53	289
2017	Non-supervisor	19	19	23	19	19	0	1	38	38	510

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	26	24	16	13	0	2	45	30	290
2017	Non-supervisor	37	27	17	7	7	0	5	67	15	510

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	28	27	17	14	0	0	42	31	291
2017	Non-supervisor	30	26	21	13	9	0	1	57	22	508

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	31	25	12	9	1	0	54	21	290
2017	Non-supervisor	23	32	22	12	8	0	2	56	21	509

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	27	28	16	14	0	0	42	31	289
2017	Non-supervisor	20	30	23	14	12	0	1	51	26	509

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	32	24	14	11	0	0	51	25	290
2017	Non-supervisor	21	26	20	18	13	0	2	48	32	508

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	33	24	10	8	0	1	57	18	291
2017	Non-supervisor	32	31	19	9	7	0	2	64	17	505

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	26	11	5	2	0	1	81	7	291
2017	Non-supervisor	57	21	13	5	3	0	1	79	8	511

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	71	13	7	6	2	0	2	85	8	289
2017	Non-supervisor	69	12	6	4	5	1	3	85	9	511

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	33	11	4	2	0	2	83	6	290
2017	Non-supervisor	57	23	11	3	3	0	2	82	7	510

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	50	24	11	8	5	0	1	75	13	290
2017	Non-supervisor	54	19	12	7	6	0	2	74	14	510

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	46	31	16	4	2	0	1	77	7	290
2017	Non-supervisor	56	6	1	1	1	0	35	96	2	509

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	64	23	8	1	1	0	3	90	2	289
2017	Non-supervisor	64	16	6	1	2	0	10	90	3	507

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	79	9	5	2	2	0	3	91	4	291
2017	Non-supervisor	67	9	7	4	6	0	6	82	11	511

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	28	13	4	0	0	2	82	5	291
2017	Non-supervisor	53	23	13	4	3	0	3	79	7	510

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	4	20	43	21	12	0	0	24	33	291
2017	Non-supervisor	11	28	38	16	7	0	0	39	23	511

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	26	42	14	3	0	0	18	40	290
2017	Non-supervisor	10	23	37	19	10	0	0	29	34	509

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	23	29	19	13	15	2	0	24	76	291
2017	Non-supervisor	20	24	20	16	17	2	1	21	79	509

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	217
2017	Non-supervisor	29	390

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	30	217
2017	Non-supervisor	39	390

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	217
2017	Non-supervisor	23	390

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	68	217
2017	Non-supervisor	47	390

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	217
2017	Non-supervisor	8	390

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	38	217
2017	Non-supervisor	41	390

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	5	43	19	10	3	21	213
2017	Non-supervisor	2	42	20	11	5	20	383

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	17	16	19	25	1	11	31	50	217
2017	Non-supervisor	11	20	13	20	29	2	7	33	53	393

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	2	3	11	17	58	3	7	6	82	216
2017	Non-supervisor	3	6	6	18	61	2	4	10	84	392

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 38. Are you a supervisor?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.