2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	49	30	3	13	5	79	18	40
2017	Non-Aboriginal	30	46	9	10	5	76	15	756
2014	Aboriginal	35	35	13	10	8	70	18	40
2014	Non-Aboriginal	28	39	12	12	9	67	22	721
2011	Aboriginal	34	40	3	11	12	74	23	35
2011	Non-Aboriginal	32	40	12	8	7	73	15	811
2008	Aboriginal	40	38	14	5	3	78	8	35
2008	Non-Aboriginal	33	41	11	8	7	74	15	712

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	52	26	8	8	8	0	0	77	15	40
2017	Non-Aboriginal	31	37	12	11	9	0	0	68	20	757

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	55	30	5	5	5	0	84	10	40
2017	Non-Aboriginal	48	37	8	5	2	0	85	7	756
2014	Aboriginal	62	23	5	3	5	3	87	8	40
2014	Non-Aboriginal	56	28	10	3	3	0	84	6	720
2011	Aboriginal	71	18	12	0	0	0	88	0	35
2011	Non-Aboriginal	54	32	10	2	2	0	86	4	814

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	26	0	8	13	79	21	39
2017	Non-Aboriginal	37	39	11	8	5	75	13	753
2014	Aboriginal	38	39	5	13	5	77	18	40
2014	Non-Aboriginal	32	37	14	9	8	69	17	721
2011	Aboriginal	46	26	8	15	6	72	20	35
2011	Non-Aboriginal	38	41	9	7	4	80	11	814
2008	Aboriginal	44	37	10	3	5	82	8	36
2008	Non-Aboriginal	39	42	7	9	3	81	12	719

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	33	18	8	8	0	67	15	40
2017	Non-Aboriginal	26	31	18	12	12	0	57	25	756
2014	Aboriginal	17	28	21	17	18	0	45	35	40
2014	Non-Aboriginal	15	31	17	18	18	1	46	36	721
2011	Aboriginal	23	26	14	17	21	0	48	38	35
2011	Non-Aboriginal	22	34	20	11	11	2	57	23	813

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	37	33	8	13	10	0	69	23	40
2017	Non-Aboriginal	27	36	14	13	10	0	63	23	756
2014	Aboriginal	20	30	20	9	20	0	50	30	40
2014	Non-Aboriginal	17	33	15	19	15	0	50	34	721
2011	Aboriginal	23	34	12	14	18	0	56	32	35
2011	Non-Aboriginal	24	40	15	11	9	1	65	20	814
2008	Aboriginal	31	23	21	12	10	2	56	22	36
2008	Non-Aboriginal	21	36	17	14	11	0	57	25	721

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	17	13	13	15	3	0	58	29	40
2017	Non-Aboriginal	25	24	19	15	14	4	1	51	30	755
2014	Aboriginal	20	20	18	15	20	8	0	43	38	40
2014	Non-Aboriginal	18	21	19	16	21	5	0	41	39	721
2011	Aboriginal	22	25	14	15	24	0	0	48	38	35
2011	Non-Aboriginal	25	28	16	12	14	5	1	56	27	814
2008	Aboriginal	26	25	15	12	10	9	3	58	25	36
2008	Non-Aboriginal	19	25	18	19	13	4	1	47	33	720

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	49	25	6	10	8	2	0	76	18	40
2017	Non-Aboriginal	46	30	9	6	6	2	1	78	12	756
2014	Aboriginal	45	30	5	8	7	5	0	79	15	40
2014	Non-Aboriginal	43	27	12	8	7	2	1	72	16	721
2011	Aboriginal	49	25	5	15	6	0	0	74	21	35
2011	Non-Aboriginal	41	30	12	7	7	2	1	73	15	813
2008	Aboriginal	54	12	10	9	12	2	0	68	21	36
2008	Non-Aboriginal	43	27	9	9	8	4	1	73	17	720

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	54	20	8	13	5	0	0	74	18	40
2017	Non-Aboriginal	45	30	8	10	6	1	1	76	16	756
2014	Aboriginal	48	22	8	10	13	0	0	70	22	40
2014	Non-Aboriginal	41	30	10	11	8	0	0	71	19	721
2011	Aboriginal	48	20	9	12	12	0	0	68	24	35
2011	Non-Aboriginal	40	32	9	11	7	0	1	72	18	813
2008	Aboriginal	60	15	5	11	9	0	0	75	20	36
2008	Non-Aboriginal	37	31	9	11	10	1	1	70	21	720

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	57	22	6	7	8	79	15	40
2017	Non-Aboriginal	51	26	9	6	7	77	14	755
2014	Aboriginal	51	20	8	10	12	71	22	40
2014	Non-Aboriginal	43	29	10	7	11	72	18	719

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	33	15	5	13	0	0	67	18	40
2017	Non-Aboriginal	28	36	12	10	10	5	0	67	21	757
2014	Aboriginal	5	52	13	7	18	5	0	60	26	40
2014	Non-Aboriginal	15	29	18	15	14	9	0	48	32	721
2011	Aboriginal	37	31	14	6	9	3	0	70	15	35
2011	Non-Aboriginal	25	28	19	10	10	7	1	58	22	812

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	25	37	18	8	13	0	61	20	40
2017	Non-Aboriginal	25	35	13	12	13	1	62	25	755
2014	Aboriginal	13	43	15	15	13	0	56	28	39
2014	Non-Aboriginal	13	29	19	19	17	3	43	37	720
2011	Aboriginal	26	33	14	12	15	0	59	27	35
2011	Non-Aboriginal	24	31	18	11	13	2	57	25	810
2008	Aboriginal	33	32	5	7	18	5	68	26	36
2008	Non-Aboriginal	18	31	16	18	13	4	50	33	715

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	24	20	13	26	15	3	45	42	40
2017	Non-Aboriginal	17	31	18	16	12	4	51	30	757
2014	Aboriginal	5	35	18	22	18	2	41	41	40
2014	Non-Aboriginal	9	26	18	23	19	5	37	44	720
2011	Aboriginal	23	25	17	29	6	0	48	35	35
2011	Non-Aboriginal	15	34	18	17	12	4	52	30	814
2008	Aboriginal	11	21	22	26	13	8	35	41	36
2008	Non-Aboriginal	9	27	17	23	15	7	40	41	719

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	29	22	15	11	20	3	53	32	40
2017	Non-Aboriginal	21	29	16	14	16	4	52	31	756
2014	Aboriginal	10	39	15	15	13	8	54	30	40
2014	Non-Aboriginal	12	27	20	17	18	5	41	38	721
2011	Aboriginal	25	37	3	23	9	3	64	33	35
2011	Non-Aboriginal	19	31	17	13	13	6	54	28	814
2008	Aboriginal	9	36	12	8	28	7	49	38	36
2008	Non-Aboriginal	11	25	16	20	17	10	40	42	720

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	25	15	22	18	0	44	41	40
2017	Non-Aboriginal	17	32	14	19	15	3	51	35	757
2014	Aboriginal	10	38	15	20	18	0	48	37	40
2014	Non-Aboriginal	7	28	17	24	20	3	37	46	721
2011	Aboriginal	23	26	11	28	9	3	50	38	35
2011	Non-Aboriginal	15	34	18	17	14	2	49	32	814
2008	Aboriginal	27	24	2	26	18	2	53	45	36
2008	Non-Aboriginal	13	30	16	23	15	3	44	40	719

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	44	33	10	7	5	0	77	12	40
2017	Non-Aboriginal	30	37	12	12	8	0	67	21	757
2014	Aboriginal	30	30	10	12	15	3	61	28	40
2014	Non-Aboriginal	22	33	16	15	14	0	55	29	721
2011	Aboriginal	29	26	9	20	17	0	55	36	35
2011	Non-Aboriginal	25	37	14	13	10	0	62	23	811

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	37	35	7	16	5	0	0	72	21	40
2017	Non-Aboriginal	23	45	10	14	8	0	0	69	22	756

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	25	25	5	17	18	10	0	55	40	40
2017	Non-Aboriginal	14	24	16	13	13	19	2	47	33	755
2014	Aboriginal	10	25	17	13	15	13	8	44	34	40
2014	Non-Aboriginal	13	23	19	14	16	13	3	43	35	721

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	49	25	8	10	8	0	0	74	18	40
2017	Non-Aboriginal	39	38	8	8	6	1	0	77	15	757
2014	Aboriginal	35	38	8	7	13	0	0	73	20	40
2014	Non-Aboriginal	39	31	11	10	9	1	0	71	18	721
2011	Aboriginal	45	14	14	15	12	0	0	59	27	35
2011	Non-Aboriginal	36	34	11	11	6	0	1	71	17	814
2008	Aboriginal	37	33	8	9	12	2	0	71	21	36
2008	Non-Aboriginal	34	33	11	11	10	1	1	67	22	720

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	33	40	7	7	7	7	0	78	14	15
2017	Non-Aboriginal	26	34	10	12	7	3	7	67	22	274
2014	Aboriginal	30	41	14	7	8	0	0	71	15	14
2014	Non-Aboriginal	26	30	12	12	7	4	9	64	22	216

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	42	32	3	18	6	0	0	74	23	40
2017	Non-Aboriginal	37	32	12	12	7	1	0	69	19	756
2014	Aboriginal	30	42	13	10	3	0	3	74	13	40
2014	Non-Aboriginal	32	34	12	13	7	1	1	68	20	721
2011	Aboriginal	49	13	9	17	12	0	0	62	29	35
2011	Non-Aboriginal	35	38	9	9	6	2	1	75	15	815
2008	Aboriginal	43	24	15	10	5	2	0	69	16	36
2008	Non-Aboriginal	35	37	11	10	5	1	1	74	15	720

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	44	20	8	5	16	7	0	69	22	40
2017	Non-Aboriginal	32	27	12	9	9	10	1	66	20	755
2014	Aboriginal	40	24	5	23	0	5	3	70	24	40
2014	Non-Aboriginal	31	25	14	13	10	6	1	60	25	720
2011	Aboriginal	38	16	12	17	9	8	0	59	29	35
2011	Non-Aboriginal	38	24	11	11	9	5	1	67	22	813
2008	Aboriginal	33	21	15	11	11	9	0	60	24	36
2008	Non-Aboriginal	38	28	11	8	7	7	1	72	16	720

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	33	36	5	19	8	0	0	68	26	39
2017	Non-Aboriginal	26	41	11	13	9	0	0	67	22	757
2014	Aboriginal	33	32	5	23	8	0	0	65	30	40
2014	Non-Aboriginal	23	38	12	17	8	0	1	62	26	721
2011	Aboriginal	46	22	9	20	3	0	0	68	23	35
2011	Non-Aboriginal	25	37	15	14	7	0	1	63	22	810
2008	Aboriginal	38	24	20	10	2	5	0	65	14	36
2008	Non-Aboriginal	25	38	14	13	8	0	2	64	21	720

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	30	0	13	10	77	23	40
2017	Non-Aboriginal	41	39	8	8	4	80	12	757
2014	Aboriginal	48	35	5	10	3	83	12	40
2014	Non-Aboriginal	37	37	11	9	7	74	16	721
2011	Aboriginal	49	28	6	11	6	77	17	35
2011	Non-Aboriginal	43	37	9	7	5	80	12	813
2008	Aboriginal	39	38	14	5	5	76	10	36
2008	Non-Aboriginal	41	35	10	9	5	76	14	719

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	56	18	5	10	10	74	21	40
2017	Non-Aboriginal	47	37	5	7	4	84	11	755
2014	Aboriginal	50	35	8	3	5	85	8	40
2014	Non-Aboriginal	42	37	8	7	6	79	13	720
2011	Aboriginal	62	20	9	3	6	82	9	35
2011	Non-Aboriginal	46	38	7	5	4	84	9	814
2008	Aboriginal	46	27	16	9	2	72	11	36
2008	Non-Aboriginal	45	38	8	4	5	83	9	719

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	27	3	15	18	5	0	62	35	40
2017	Non-Aboriginal	22	36	16	12	10	4	0	60	23	754
2014	Aboriginal	12	37	8	15	20	5	3	54	38	40
2014	Non-Aboriginal	15	27	17	18	21	2	0	42	40	719
2011	Aboriginal	26	40	9	17	9	0	0	65	26	35
2011	Non-Aboriginal	21	31	15	16	14	3	1	54	31	810
2008	Aboriginal	34	24	10	20	5	6	0	62	27	36
2008	Non-Aboriginal	20	34	17	15	11	2	0	56	26	720

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	23	7	15	31	2	0	46	47	40
2017	Non-Aboriginal	18	28	14	15	19	3	3	49	36	757
2014	Aboriginal	12	15	8	30	30	3	3	29	63	40
2014	Non-Aboriginal	11	19	11	22	32	2	2	31	57	721
2011	Aboriginal	23	17	25	18	17	0	0	40	35	35
2011	Non-Aboriginal	15	24	17	17	23	1	2	41	42	812
2008	Aboriginal	13	32	10	14	25	2	3	48	42	36
2008	Non-Aboriginal	20	31	16	13	15	3	3	54	30	717

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	54	20	13	8	5	0	74	13	40
2017	Non-Aboriginal	32	40	11	10	7	0	72	17	753
2014	Aboriginal	28	32	10	23	8	0	60	30	40
2014	Non-Aboriginal	24	39	12	13	11	0	64	24	721
2011	Aboriginal	45	32	3	14	6	0	77	20	35
2011	Non-Aboriginal	32	39	10	12	6	1	72	18	815

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	49	21	13	10	7	70	17	40
2017	Non-Aboriginal	37	34	13	9	7	71	16	756
2014	Aboriginal	46	22	5	18	10	67	28	40
2014	Non-Aboriginal	30	34	14	12	11	64	22	720

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	44	33	10	8	5	0	0	77	13	40
2017	Non-Aboriginal	32	39	11	10	7	1	1	71	18	753
2014	Aboriginal	40	27	5	20	7	0	0	67	27	40
2014	Non-Aboriginal	28	35	15	13	9	0	0	63	22	721
2011	Aboriginal	31	40	9	11	9	0	0	71	20	35
2011	Non-Aboriginal	38	36	11	8	4	1	1	76	12	815

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	30	32	8	25	2	2	0	63	28	40
2017	Non-Aboriginal	20	39	19	10	8	4	0	62	18	756

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	59	26	2	5	7	0	0	85	13	40
2017	Non-Aboriginal	39	32	9	11	8	1	0	72	19	757
2014	Aboriginal	45	22	5	15	8	3	3	71	24	40
2014	Non-Aboriginal	32	34	11	11	11	0	0	67	22	720
2011	Aboriginal	36	35	14	8	6	0	0	72	14	35
2011	Non-Aboriginal	37	37	12	8	6	0	1	74	14	813

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	49	26	8	3	7	0	7	81	11	40
2017	Non-Aboriginal	38	26	8	9	8	1	9	72	19	756
2014	Aboriginal	50	5	8	10	18	0	10	60	31	40
2014	Non-Aboriginal	29	22	9	15	12	2	10	59	31	721
2011	Aboriginal	28	6	8	32	14	0	12	39	52	35
2011	Non-Aboriginal	30	23	10	14	12	1	12	60	29	814
2008	Aboriginal	38	28	5	7	14	5	3	71	24	36
2008	Non-Aboriginal	35	22	9	10	11	2	11	66	24	719

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	32	25	10	10	0	0	55	20	40
2017	Non-Aboriginal	28	35	20	11	6	0	1	64	17	757
2014	Aboriginal	33	29	17	10	11	0	0	62	21	40
2014	Non-Aboriginal	27	34	19	11	9	0	0	62	20	720
2011	Aboriginal	34	29	22	14	0	0	0	64	14	35
2011	Non-Aboriginal	28	39	18	8	5	0	1	68	14	811
2008	Aboriginal	27	28	10	23	9	2	0	57	33	36
2008	Non-Aboriginal	27	33	20	9	9	0	1	61	19	719

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	62	13	2	16	5	2	0	76	21	40
2017	Non-Aboriginal	48	22	6	6	6	5	7	80	14	755
2014	Aboriginal	48	19	8	8	15	0	3	69	23	40
2014	Non-Aboriginal	38	18	11	8	9	6	10	67	20	721
2011	Aboriginal	34	22	9	11	12	9	3	64	26	35
2011	Non-Aboriginal	35	23	12	9	10	4	7	65	22	814

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Aboriginal	50	28	22	40
2017	Non-Aboriginal	49	18	33	756
2014	Aboriginal	55	15	30	40
2014	Non-Aboriginal	51	18	30	720
2011	Aboriginal	49	23	28	35
2011	Non-Aboriginal	47	21	31	814

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Aboriginal	0	24	66	10	0	0	20
2017	Non-Aboriginal	5	18	59	4	8	7	370
2014	Aboriginal	5	23	54	5	9999	14	22
2014	Non-Aboriginal	5	17	63	7	9999	8	370
2011	Aboriginal	11	12	65	6	9999	6	17
2011	Non-Aboriginal	7	22	54	6	9999	11	387

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	51	25	8	10	5	0	77	15	40
2017	Non-Aboriginal	41	38	9	8	5	1	79	12	757
2014	Aboriginal	46	34	8	5	8	0	79	13	39
2014	Non-Aboriginal	36	36	12	11	5	0	73	16	721
2011	Aboriginal	35	48	5	3	9	0	83	12	34
2011	Non-Aboriginal	38	39	12	7	3	0	78	10	813
2008	Aboriginal	52	26	14	2	5	0	79	8	36
2008	Non-Aboriginal	39	39	10	7	5	1	78	12	719

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	39	30	15	6	10	0	0	69	16	40
2017	Non-Aboriginal	24	44	16	9	5	1	0	69	14	753
2014	Aboriginal	25	38	20	13	5	0	0	63	17	40
2014	Non-Aboriginal	22	39	19	11	6	2	0	63	18	721
2011	Aboriginal	50	27	9	6	9	0	0	77	14	35
2011	Non-Aboriginal	42	37	10	6	3	1	1	81	9	811

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	8	33	32	12	9	5	0	23	43	40
2017	Non-Aboriginal	14	26	39	13	4	1	2	18	42	755
2014	Aboriginal	23	18	39	15	5	0	0	20	40	40
2014	Non-Aboriginal	16	26	37	14	5	1	1	20	43	721
2011	Aboriginal	15	17	46	14	9	0	0	23	31	35
2011	Non-Aboriginal	13	24	35	18	7	1	2	25	39	809
2008	Aboriginal	25	20	28	17	7	0	2	26	46	36
2008	Non-Aboriginal	14	30	36	14	5	0	1	19	45	717

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	10	20	45	7	12	2	3	20	32	40
2017	Non-Aboriginal	14	22	27	21	11	3	3	33	38	753
2014	Aboriginal	30	28	25	13	5	0	0	18	58	40
2014	Non-Aboriginal	21	27	28	13	8	2	1	22	50	720
2011	Aboriginal	18	20	34	17	11	0	0	28	38	35
2011	Non-Aboriginal	17	16	25	24	14	2	3	40	34	812
2008	Aboriginal	21	16	32	13	16	0	3	30	38	35
2008	Non-Aboriginal	20	27	26	15	8	3	2	24	49	714

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	28	28	27	10	5	0	3	15	57	40
2017	Non-Aboriginal	22	23	30	16	5	1	3	21	47	754
2014	Aboriginal	43	26	16	13	0	3	0	13	70	40
2014	Non-Aboriginal	28	27	27	11	4	1	2	15	57	721
2011	Aboriginal	32	26	25	14	3	0	0	17	58	35
2011	Non-Aboriginal	23	27	27	14	5	1	3	20	51	808
2008	Aboriginal	29	38	11	11	7	0	2	19	69	36
2008	Non-Aboriginal	27	28	25	12	5	2	3	17	57	718

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	8	48	23	10	5	3	3	16	59	38
2017	Non-Aboriginal	15	24	33	18	7	1	2	26	40	752
2014	Aboriginal	20	33	29	10	8	0	0	18	53	40
2014	Non-Aboriginal	17	24	33	17	7	1	1	25	42	721
2011	Aboriginal	15	25	34	20	5	0	0	25	40	35
2011	Non-Aboriginal	14	22	34	19	8	1	2	28	37	812
2008	Aboriginal	23	21	26	17	11	0	2	29	44	36
2008	Non-Aboriginal	16	25	30	20	7	0	2	28	41	716

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	36	22	23	12	2	3	3	15	61	40
2017	Non-Aboriginal	27	24	26	11	7	2	2	19	54	752
2014	Aboriginal	38	35	15	5	7	0	0	12	73	40
2014	Non-Aboriginal	31	26	23	12	6	1	1	18	58	721
2011	Aboriginal	32	20	32	6	11	0	0	17	51	35
2011	Non-Aboriginal	21	25	26	17	8	1	3	26	48	810
2008	Aboriginal	26	29	16	17	9	0	2	27	56	36
2008	Non-Aboriginal	18	22	28	18	9	2	3	28	42	716

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	25	23	32	2	9	5	3	13	52	40
2017	Non-Aboriginal	22	24	29	13	7	1	3	22	48	755
2014	Aboriginal	22	18	20	25	13	0	3	39	41	40
2014	Non-Aboriginal	17	21	32	17	8	2	3	26	40	719
2011	Aboriginal	20	26	28	20	6	0	0	25	46	35
2011	Non-Aboriginal	15	19	26	23	10	3	4	36	36	810
2008	Aboriginal	20	24	26	18	9	0	2	28	46	36
2008	Non-Aboriginal	24	26	27	12	6	2	3	20	52	717

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	36	18	24	10	7	0	5	18	56	40
2017	Non-Aboriginal	21	23	33	12	7	3	2	20	46	757
2014	Aboriginal	40	40	15	3	0	3	0	3	83	40
2014	Non-Aboriginal	26	25	29	12	6	1	1	19	52	720

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	52	20	6	13	10	0	72	23	40
2017	Non-Aboriginal	47	27	8	9	9	0	74	18	757
2014	Aboriginal	38	35	8	7	13	0	73	20	40
2014	Non-Aboriginal	40	25	11	14	9	1	66	23	721

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	54	17	8	15	5	72	20	40
2017	Non-Aboriginal	48	32	8	8	4	80	12	753
2014	Aboriginal	38	38	8	12	5	75	17	40
2014	Non-Aboriginal	43	33	9	9	5	76	14	721

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	42	27	13	10	5	3	71	15	40
2017	Non-Aboriginal	35	36	14	4	5	6	76	9	754
2014	Aboriginal	44	36	5	5	2	7	86	8	39
2014	Non-Aboriginal	33	32	20	4	3	8	71	7	720

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	39	46	5	5	5	0	85	10	40
2017	Non-Aboriginal	34	41	11	7	5	3	77	12	753
2014	Aboriginal	33	43	10	8	3	5	79	11	40
2014	Non-Aboriginal	30	36	17	7	5	4	69	13	721
2011	Aboriginal	27	32	14	15	9	3	61	24	35
2011	Non-Aboriginal	28	41	16	6	5	4	72	12	813

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	52	35	3	5	5	0	0	87	10	40
2017	Non-Aboriginal	42	37	9	7	4	0	0	79	11	756
2014	Aboriginal	35	42	13	5	5	0	0	77	10	40
2014	Non-Aboriginal	35	36	14	8	6	1	0	71	14	721
2011	Aboriginal	48	20	15	6	12	0	0	68	18	35
2011	Non-Aboriginal	37	39	12	6	5	0	1	76	12	815
2008	Aboriginal	46	27	7	14	2	2	0	76	17	36
2008	Non-Aboriginal	33	39	11	9	7	1	0	72	17	718

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	29	27	13	15	7	5	2	61	24	40
2017	Non-Aboriginal	28	31	13	11	9	5	4	65	22	755
2014	Aboriginal	27	28	18	15	8	0	5	58	23	40
2014	Non-Aboriginal	29	31	13	11	10	4	3	64	22	721

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	41	43	13	0	0	2	0	87	0	40
2017	Non-Aboriginal	42	37	10	4	3	4	0	82	8	752
2014	Aboriginal	35	42	8	8	3	5	0	82	11	40
2014	Non-Aboriginal	34	38	14	6	2	6	0	76	9	721
2011	Aboriginal	48	23	9	11	6	0	3	74	17	35
2011	Non-Aboriginal	39	34	12	5	3	6	1	78	8	811

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	37	25	8	20	8	2	0	63	28	40
2017	Non-Aboriginal	32	37	13	10	6	2	1	71	16	754
2014	Aboriginal	20	58	10	10	3	0	0	78	12	40
2014	Non-Aboriginal	32	33	12	11	7	4	1	68	19	721
2011	Aboriginal	39	35	12	6	6	0	3	76	12	35
2011	Non-Aboriginal	33	31	13	10	6	6	2	70	16	807
2008	Aboriginal	49	26	6	3	11	2	2	79	15	36
2008	Non-Aboriginal	28	34	12	11	8	6	1	67	20	720

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	35	35	13	10	8	0	0	69	18	40
2017	Non-Aboriginal	24	36	18	12	6	4	1	63	18	753
2014	Aboriginal	30	25	25	7	3	7	3	61	11	40
2014	Non-Aboriginal	21	34	19	13	6	5	1	59	21	721
2011	Aboriginal	31	26	9	23	9	0	3	59	32	35
2011	Non-Aboriginal	18	33	20	13	9	6	2	55	24	811

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	25	22	10	15	15	7	5	54	34	40
2017	Non-Aboriginal	13	21	17	16	16	14	3	40	39	755
2014	Aboriginal	10	15	20	12	33	5	5	28	50	40
2014	Non-Aboriginal	12	17	18	19	22	10	2	33	46	721
2011	Aboriginal	28	14	14	18	9	11	6	51	32	35
2011	Non-Aboriginal	12	16	19	15	19	13	6	34	43	811

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	35	50	0	3	13	85	15	40
2017	Non-Aboriginal	30	49	5	11	5	79	16	757
2014	Aboriginal	45	43	5	7	0	88	7	40
2014	Non-Aboriginal	32	48	4	11	5	80	16	721
2011	Aboriginal	54	38	0	6	3	91	9	35
2011	Non-Aboriginal	37	45	4	12	3	82	15	813
2008	Aboriginal	41	46	6	2	5	86	7	36
2008	Non-Aboriginal	37	46	4	9	4	83	13	718

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	49	30	8	8	5	79	13	40
2017	Non-Aboriginal	42	36	7	9	6	78	15	754
2014	Aboriginal	57	23	5	10	5	80	15	40
2014	Non-Aboriginal	44	33	7	10	6	76	17	721
2011	Aboriginal	54	25	6	12	3	79	15	35
2011	Non-Aboriginal	45	33	7	10	5	79	14	811

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	57	31	5	8	0	0	87	8	40
2017	Non-Aboriginal	45	39	6	6	3	0	85	10	754
2014	Aboriginal	50	40	8	3	0	0	90	3	40
2014	Non-Aboriginal	42	36	10	7	3	1	79	10	720

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	60	25	3	0	5	5	2	92	5	40
2017	Non-Aboriginal	69	21	5	2	2	1	0	91	3	755
2014	Aboriginal	65	25	3	5	0	0	3	93	5	40
2014	Non-Aboriginal	67	22	5	3	2	1	0	90	5	721
2011	Aboriginal	66	26	3	3	3	0	0	92	5	35
2011	Non-Aboriginal	70	19	6	3	1	1	1	90	4	813
2008	Aboriginal	58	19	10	8	3	3	0	79	10	35
2008	Non-Aboriginal	70	21	4	3	2	0	0	91	5	719

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	70	20	3	5	3	0	90	8	40
2017	Non-Aboriginal	62	23	6	6	3	0	84	10	756
2014	Aboriginal	70	13	8	7	2	0	83	9	40
2014	Non-Aboriginal	64	18	5	9	5	0	82	13	721
2011	Aboriginal	71	14	6	3	6	0	85	9	35
2011	Non-Aboriginal	62	20	6	8	4	1	82	12	812
2008	Aboriginal	53	31	11	5	0	0	84	5	36
2008	Non-Aboriginal	60	21	5	8	5	1	82	13	719

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	79	16	2	0	0	0	2	97	0	40
2017	Non-Aboriginal	72	15	6	4	2	0	0	88	6	757
2014	Aboriginal	76	10	5	3	5	0	3	87	7	40
2014	Non-Aboriginal	72	16	4	4	3	0	1	89	7	720
2011	Aboriginal	71	20	3	3	3	0	0	92	5	35
2011	Non-Aboriginal	69	16	6	5	2	0	2	86	8	810
2008	Aboriginal	58	15	5	14	5	2	0	75	19	36
2008	Non-Aboriginal	66	15	6	6	4	0	4	84	10	717

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	79	8	5	5	0	2	90	5	40
2017	Non-Aboriginal	81	12	3	2	2	1	94	3	757
2014	Aboriginal	87	3	8	0	0	3	92	0	40
2014	Non-Aboriginal	78	12	3	3	2	2	91	5	721
2011	Aboriginal	77	18	3	0	3	0	94	3	35
2011	Non-Aboriginal	74	14	5	3	3	1	89	6	812
2008	Aboriginal	73	11	5	2	7	0	85	10	36
2008	Non-Aboriginal	80	10	3	3	2	2	92	5	719

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	69	13	10	5	0	3	0	84	5	40
2017	Non-Aboriginal	59	24	8	5	2	1	1	84	8	755
2014	Aboriginal	65	20	5	3	2	3	3	90	5	40
2014	Non-Aboriginal	53	30	8	5	3	1	1	84	8	720

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	69	16	5	2	5	0	2	87	8	40
2017	Non-Aboriginal	65	20	7	2	1	4	1	89	3	754
2014	Aboriginal	70	20	3	0	2	3	3	95	2	40
2014	Non-Aboriginal	64	24	5	2	1	2	2	91	3	721
2011	Aboriginal	82	12	3	0	3	0	0	94	3	35
2011	Non-Aboriginal	63	20	8	1	1	2	5	89	2	811
2008	Aboriginal	71	16	3	7	2	0	0	87	10	36
2008	Non-Aboriginal	61	19	8	2	1	3	5	88	3	720

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	18	82	40
2017	Non-Aboriginal	17	83	757
2014	Aboriginal	38	62	40
2014	Non-Aboriginal	23	77	720

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	44	127
2014	Non-Aboriginal	42	165

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	79	127
2014	Aboriginal	80	15
2014	Non-Aboriginal	73	165

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	127
2014	Non-Aboriginal	9	165

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Non-Aboriginal	127
2014	Aboriginal	15
2014	Non-Aboriginal	165

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	127
2014	Non-Aboriginal	6	165

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Aboriginal	0	15
2014	Non-Aboriginal	3	165

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	38	127
2014	Aboriginal	60	15
2014	Non-Aboriginal	40	165

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	55	127
2014	Aboriginal	53	15
2014	Non-Aboriginal	50	165

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	51	127
2014	Aboriginal	53	15
2014	Non-Aboriginal	45	165

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	38	127
2014	Aboriginal	54	15
2014	Non-Aboriginal	39	165

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	41	127
2014	Aboriginal	53	15
2014	Non-Aboriginal	40	165

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	53	127
2014	Aboriginal	67	15
2014	Non-Aboriginal	53	165

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	33	127
2014	Aboriginal	47	15
2014	Non-Aboriginal	32	165

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Non-Aboriginal	127
2014	Aboriginal	15
2014	Non-Aboriginal	165

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	12	127
2014	Aboriginal	0	15
2014	Non-Aboriginal	11	165

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	127
2014	Non-Aboriginal	12	165

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	57	127
2014	Aboriginal	47	15
2014	Non-Aboriginal	50	165

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	25	127
2014	Non-Aboriginal	34	165

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	12	127
2014	Non-Aboriginal	13	165

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	57	127
2014	Aboriginal	47	15
2014	Non-Aboriginal	57	165

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	27	127
2014	Aboriginal	54	15
2014	Non-Aboriginal	32	165

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	127
2014	Non-Aboriginal	12	165

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	25	127
2014	Aboriginal	33	15
2014	Non-Aboriginal	18	165

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	127
2014	Non-Aboriginal	6	165

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	5	127
2014	Aboriginal	0	15
2014	Non-Aboriginal	5	165

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	14	127
2014	Non-Aboriginal	17	165

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	11	127
2014	Non-Aboriginal	8	165

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	23	127
2014	Non-Aboriginal	26	165

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	121
2014	Non-Aboriginal	8	157

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	16	121
2014	Aboriginal	0	15
2014	Non-Aboriginal	18	157

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	121
2014	Non-Aboriginal	12	157

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	121
2014	Non-Aboriginal	6	157

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	10	121
2014	Non-Aboriginal	11	157

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	10	121
2014	Non-Aboriginal	13	157

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	16	121
2014	Non-Aboriginal	8	157

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	15	121
2014	Non-Aboriginal	8	157

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	121
2014	Non-Aboriginal	9	157

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	37	121
2014	Non-Aboriginal	35	157

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	17	121
2014	Non-Aboriginal	9	157

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	55	121
2014	Aboriginal	60	15
2014	Non-Aboriginal	52	157

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2014	Aboriginal	0	15
2014	Non-Aboriginal	3	157

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	59	121
2014	Aboriginal	66	15
2014	Non-Aboriginal	62	157

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	12	121
2014	Non-Aboriginal	12	157

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	92	8	127

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	12	25	10	13	15	20	5	50	37	40
2017	Non-Aboriginal	11	13	19	7	9	32	9	41	27	755
2014	Aboriginal	5	15	20	8	15	32	5	32	36	40
2014	Non-Aboriginal	11	17	17	11	10	28	7	42	32	720

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	36	5	22	3	2	0	69	26	40
2017	Non-Aboriginal	22	30	18	8	8	12	1	60	19	756
2014	Aboriginal	12	40	13	18	10	8	0	56	30	40
2014	Non-Aboriginal	19	28	22	10	8	11	1	54	20	721
2011	Aboriginal	28	29	20	9	8	5	0	60	18	35
2011	Non-Aboriginal	23	30	20	8	6	13	1	61	16	814

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	8	92	755
2014	Non-Aboriginal	7	93	720

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	40	62
2014	Non-Aboriginal	40	51

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	84	62
2014	Non-Aboriginal	82	51

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	8	62

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	62
2014	Non-Aboriginal	0	51

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	8	62

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	26	61
2014	Non-Aboriginal	16	51

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	22	61
2014	Non-Aboriginal	12	51

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	19	61
2014	Non-Aboriginal	10	51

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	10	61

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	26	61
2014	Non-Aboriginal	42	51

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	34	61
2014	Non-Aboriginal	30	51

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	61

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	11	61
2014	Non-Aboriginal	10	51

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	22	61
2014	Non-Aboriginal	23	51

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	18	61
2014	Non-Aboriginal	12	51

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	51

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	40	51

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	29	62
2014	Non-Aboriginal	24	51

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	17	62
2014	Non-Aboriginal	16	51

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	16	51

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	16	62
2014	Non-Aboriginal	25	51

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	62
2014	Non-Aboriginal	14	51

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	20	51

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	44	62
2014	Non-Aboriginal	43	51

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	8	60
2014	Non-Aboriginal	0	47

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	17	60

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	47

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	0	47

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	8	60

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	10	60

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	Non-Aboriginal	15	47

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	29	60
2014	Non-Aboriginal	25	47

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	8	60
2014	Non-Aboriginal	11	47

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	45	60
2014	Non-Aboriginal	51	47

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	58	60
2014	Non-Aboriginal	77	47

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	0	60

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	8	60
2014	Non-Aboriginal	11	47

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	90	10	62

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	20	15	0	5	40	2	65	9	40
2017	Non-Aboriginal	12	12	18	4	3	43	8	49	14	757
2014	Aboriginal	8	7	23	0	5	47	10	36	12	40
2014	Non-Aboriginal	9	13	21	3	3	41	9	45	14	721

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	35	35	15	2	3	10	0	78	6	40
2017	Non-Aboriginal	27	29	17	4	3	19	1	69	10	754
2014	Aboriginal	25	28	23	3	3	19	0	66	6	40
2014	Non-Aboriginal	21	30	21	4	3	20	2	65	9	721
2011	Aboriginal	33	23	24	9	6	6	0	59	15	34
2011	Non-Aboriginal	27	31	18	4	2	18	0	71	7	810

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	13	87	39
2017	Non-Aboriginal	17	83	756
2014	Aboriginal	13	87	40
2014	Non-Aboriginal	16	84	720

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Non-Aboriginal	79	21	129
2014	Non-Aboriginal	74	26	113

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Non-Aboriginal	54	33	4	8	1	1	0	87	9	102
2014	Non-Aboriginal	56	31	5	6	2	0	0	87	8	82

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	24	48	10	3	0	2	12	85	3	40
2017	Non-Aboriginal	26	42	9	7	5	2	9	77	14	756
2014	Aboriginal	25	57	5	3	0	0	11	92	3	40
2014	Non-Aboriginal	25	49	9	5	2	1	9	82	8	721
2011	Aboriginal	23	47	9	6	0	0	16	83	7	35
2011	Non-Aboriginal	24	48	9	6	3	1	9	80	10	811
2008	Aboriginal	22	40	4	9	5	10	11	78	17	36
2008	Non-Aboriginal	21	43	9	9	4	2	11	74	15	721

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	12	16	5	8	10	42	7	55	35	40
2017	Non-Aboriginal	7	15	18	7	5	36	12	42	23	754
2014	Aboriginal	0	15	25	10	7	36	8	26	30	40
2014	Non-Aboriginal	6	14	23	6	6	31	13	37	22	721
2011	Aboriginal	14	18	26	6	6	17	14	46	17	35
2011	Non-Aboriginal	7	18	25	6	5	29	11	41	18	810

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	37	23	13	2	0	15	10	80	3	40
2017	Non-Aboriginal	37	25	9	3	3	14	8	80	8	757
2014	Aboriginal	37	27	8	3	8	8	10	79	12	40
2014	Non-Aboriginal	30	32	13	3	3	11	8	76	8	721
2011	Aboriginal	37	20	14	9	6	3	11	66	17	35
2011	Non-Aboriginal	32	27	13	5	3	10	9	73	10	812
2008	Aboriginal	28	25	16	4	0	16	11	72	5	36
2008	Non-Aboriginal	30	29	10	4	3	14	11	79	8	721

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	28	8	3	3	19	12	81	8	40
2017	Non-Aboriginal	27	27	12	5	4	18	8	73	11	757
2014	Aboriginal	27	32	8	3	10	10	10	75	16	40
2014	Non-Aboriginal	20	26	18	6	4	17	8	62	13	720
2011	Aboriginal	29	22	12	0	9	11	17	71	12	34
2011	Non-Aboriginal	24	28	16	6	4	14	8	67	12	813
2008	Aboriginal	38	12	13	9	8	12	8	63	21	36
2008	Non-Aboriginal	25	28	13	7	5	13	10	69	14	720

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	57	25	6	10	2	0	0	82	13	40
2017	Non-Aboriginal	57	26	6	5	6	0	0	83	11	756

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	59	22	11	2	2	3	0	84	5	40
2017	Non-Aboriginal	58	25	7	3	5	1	0	85	8	756

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	25	47	10	13	5	0	0	72	18	40
2017	Non-Aboriginal	27	42	12	11	5	4	0	71	16	757

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	15	49	5	21	10	0	0	64	31	40
2017	Non-Aboriginal	16	36	14	18	14	1	0	53	32	755

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	20	24	20	3	33	0	0	44	36	40
2017	Non-Aboriginal	17	24	20	17	21	0	1	42	38	754

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	10	25	25	15	25	0	0	35	41	40
2017	Non-Aboriginal	13	23	27	19	17	0	1	37	36	756

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	25	28	19	15	0	0	38	34	39
2017	Non-Aboriginal	16	27	25	18	14	0	1	43	32	751

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	10	20	32	10	28	0	0	30	38	40
2017	Non-Aboriginal	14	18	24	21	23	0	1	32	44	754

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	25	10	10	10	0	5	68	21	40
2017	Non-Aboriginal	30	27	20	10	9	0	4	59	20	755

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	30	25	21	12	13	0	0	54	25	40
2017	Non-Aboriginal	24	27	23	14	11	0	0	51	25	754

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	30	27	20	16	7	0	0	57	23	40
2017	Non-Aboriginal	22	32	24	12	9	1	1	55	21	754

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	22	28	10	21	3	0	40	32	40
2017	Non-Aboriginal	18	30	25	15	12	0	1	48	27	753

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	29	27	15	13	16	0	0	57	28	40
2017	Non-Aboriginal	20	28	22	17	12	0	1	49	29	753

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	25	33	12	5	0	2	48	18	40
2017	Non-Aboriginal	29	32	20	9	8	0	1	63	17	751

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	57	30	5	5	3	0	0	88	8	40
2017	Non-Aboriginal	56	22	12	5	2	0	1	80	8	757

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	65	10	15	5	2	0	2	77	8	40
2017	Non-Aboriginal	70	12	6	4	4	1	3	85	9	755

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	54	21	23	2	0	0	0	75	2	40
2017	Non-Aboriginal	54	27	10	4	3	0	2	83	7	755

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	57	12	18	10	2	0	0	69	13	40
2017	Non-Aboriginal	53	21	11	7	6	0	2	75	14	755

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	57	10	2	5	0	3	23	90	7	40
2017	Non-Aboriginal	52	15	7	2	1	0	24	87	4	754

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	62	20	5	0	0	3	10	94	0	40
2017	Non-Aboriginal	64	19	7	1	2	0	8	90	3	751

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	65	20	5	0	8	0	3	87	8	40
2017	Non-Aboriginal	72	9	6	4	4	0	5	85	8	757

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	54	23	13	5	5	0	0	77	10	40
2017	Non-Aboriginal	52	25	14	4	2	0	3	80	6	756

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	19	15	33	23	10	0	0	34	33	40
2017	Non-Aboriginal	8	26	40	17	9	0	0	34	26	757

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	18	21	42	15	5	0	0	20	38	40
2017	Non-Aboriginal	11	24	39	17	8	0	0	26	36	754

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	22	15	10	23	5	2	24	76	40
2017	Non-Aboriginal	21	26	20	15	16	2	0	22	78	755

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	40	28
2017	Non-Aboriginal	23	575

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	29	28
2017	Non-Aboriginal	36	575

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	18	28
2017	Non-Aboriginal	19	575

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	57	28
2017	Non-Aboriginal	54	575

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	18	28
2017	Non-Aboriginal	8	575

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	40	28
2017	Non-Aboriginal	40	575

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Aboriginal	3	39	11	19	4	25	28
2017	Non-Aboriginal	3	43	20	10	5	20	565

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	14	11	0	39	30	0	7	26	74	28
2017	Non-Aboriginal	10	19	15	19	27	2	8	33	51	578

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	3	4	4	18	68	0	3	7	89	28
2017	Non-Aboriginal	3	6	8	18	59	2	5	9	83	576

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 116. Are you an Aboriginal person?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.