2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 115. What is the highest level of education you have ever completed?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	49	9	6	4	82	9	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	41	8	9	4	79	13	113
2017	University certificate or diploma below the bachelor's level	37	30	16	7	11	67	18	27
2017	Bachelor's degree	26	45	8	14	6	71	21	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	47	9	8	5	78	12	273
2014	Secondary or high school graduation certificate or equivalent or less	31	39	12	9	8	70	17	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	36	13	6	18	63	24	119
2014	University certificate or diploma below the bachelor's level	23	43	8	15	11	66	26	27
2014	Bachelor's degree	26	40	12	12	10	66	22	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	11	16	6	67	22	239
2011	Secondary or high school graduation certificate or equivalent or less	36	47	11	6	1	82	7	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	36	11	9	10	70	19	155
2011	University certificate or diploma below the bachelor's level	20	50	10	16	3	70	19	30
2011	Bachelor's degree	29	40	14	8	9	69	17	311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	39	10	9	7	74	16	243
2008	Secondary or high school graduation certificate or equivalent or less	40	34	14	5	8	73	13	114
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	42	8	7	9	76	16	153
2008	University certificate or diploma below the bachelor's level	24	46	10	14	6	70	20	40
2008	Bachelor's degree	30	38	14	13	4	68	17	251
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	47	8	4	7	81	11	187

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	43	9	9	8	74	17	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	26	19	6	10	66	15	113
2017	University certificate or diploma below the bachelor's level	38	26	11	18	7	64	25	27
2017	Bachelor's degree	31	37	11	12	9	68	21	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	38	11	12	10	68	21	273

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	35	8	2	4	0	86	6	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	24	7	6	2	0	85	8	113
2017	University certificate or diploma below the bachelor's level	52	37	7	3	0	0	89	3	27
2017	Bachelor's degree	39	42	9	6	4	0	81	10	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	37	8	3	1	0	87	5	272
2014	Secondary or high school graduation certificate or equivalent or less	66	21	8	1	3	1	88	4	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	28	8	3	7	2	81	10	119
2014	University certificate or diploma below the bachelor's level	63	18	15	4	0	0	81	4	27
2014	Bachelor's degree	52	31	11	3	3	0	82	6	283
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	27	9	4	2	0	85	6	239
2011	Secondary or high school graduation certificate or equivalent or less	65	27	7	1	0	0	93	1	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	33	11	1	2	1	86	4	154
2011	University certificate or diploma below the bachelor's level	57	30	10	3	0	0	87	3	30
2011	Bachelor's degree	49	33	12	3	2	0	82	6	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	31	7	2	2	0	89	4	244

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	25	8	8	7	0	0	77	15	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	35	13	5	5	0	0	77	10	112
2017	University certificate or diploma below the bachelor's level	35	40	11	11	4	0	0	75	14	27
2017	Bachelor's degree	34	41	10	9	6	0	0	75	15	305
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	40	12	10	4	0	0	75	14	272
2014	Secondary or high school graduation certificate or equivalent or less	36	42	10	5	6	0	0	79	11	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	37	14	10	10	1	0	66	20	119
2014	University certificate or diploma below the bachelor's level	22	52	15	0	11	0	0	74	11	27
2014	Bachelor's degree	33	35	13	10	9	0	0	68	19	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	36	15	10	6	0	0	69	16	239
2011	Secondary or high school graduation certificate or equivalent or less	44	44	5	5	2	1	0	89	7	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	37	12	7	5	0	0	76	12	155
2011	University certificate or diploma below the bachelor's level	33	41	10	16	0	0	0	74	16	30
2011	Bachelor's degree	36	43	9	7	4	0	1	79	12	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	39	9	9	3	0	0	79	12	244
2008	Secondary or high school graduation certificate or equivalent or less	46	34	9	7	4	0	0	81	11	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	7	8	5	0	0	80	13	156
2008	University certificate or diploma below the bachelor's level	25	50	13	13	0	0	0	74	13	41
2008	Bachelor's degree	35	44	7	11	3	0	0	79	13	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	44	5	6	4	0	0	85	10	187

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	36	28	19	6	12	0	0	63	18	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	29	19	10	11	0	0	60	21	113
2017	University certificate or diploma below the bachelor's level	19	29	29	8	14	0	0	48	23	27
2017	Bachelor's degree	29	30	17	13	12	0	0	59	25	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	19	13	14	0	0	53	27	273
2014	Secondary or high school graduation certificate or equivalent or less	20	32	17	17	13	1	0	52	31	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	32	18	17	14	1	0	51	31	119
2014	University certificate or diploma below the bachelor's level	23	18	23	14	19	4	0	42	34	27
2014	Bachelor's degree	14	35	15	17	18	0	0	49	35	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	27	19	21	21	1	0	39	42	239
2011	Secondary or high school graduation certificate or equivalent or less	26	36	19	8	8	2	1	63	17	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	35	22	13	11	1	0	53	24	154
2011	University certificate or diploma below the bachelor's level	19	27	14	20	20	0	0	46	40	30
2011	Bachelor's degree	24	33	19	11	11	1	0	58	23	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	32	20	12	13	2	0	54	25	243

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	34	15	8	10	0	0	67	18	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	37	14	13	8	0	0	65	21	113
2017	University certificate or diploma below the bachelor's level	19	36	18	8	14	0	4	58	23	27
2017	Bachelor's degree	31	34	13	13	10	0	0	64	23	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	38	13	16	11	0	0	60	27	272
2014	Secondary or high school graduation certificate or equivalent or less	21	30	18	17	12	1	0	52	30	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	34	18	19	9	1	1	54	29	119
2014	University certificate or diploma below the bachelor's level	23	26	15	18	19	0	0	48	37	27
2014	Bachelor's degree	17	35	16	15	18	0	0	51	33	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	32	13	24	16	0	0	46	41	239
2011	Secondary or high school graduation certificate or equivalent or less	28	39	17	7	7	2	0	69	14	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	46	16	13	7	0	0	63	21	155
2011	University certificate or diploma below the bachelor's level	22	28	17	20	13	0	0	50	33	30
2011	Bachelor's degree	28	38	12	10	11	1	1	67	21	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	40	15	11	12	0	0	62	23	244
2008	Secondary or high school graduation certificate or equivalent or less	24	41	13	9	12	0	0	66	21	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	16	11	8	0	0	65	19	157
2008	University certificate or diploma below the bachelor's level	21	36	28	5	7	2	0	58	13	41
2008	Bachelor's degree	21	32	19	17	11	0	0	52	28	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	34	18	18	13	1	0	51	32	187

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	21	17	15	12	6	0	53	29	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	26	21	11	12	2	0	54	24	112
2017	University certificate or diploma below the bachelor's level	19	26	15	14	14	12	0	51	33	27
2017	Bachelor's degree	28	22	16	17	15	3	0	51	33	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	26	21	13	14	4	1	49	29	273
2014	Secondary or high school graduation certificate or equivalent or less	22	18	21	14	19	5	0	42	36	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	20	18	12	20	7	1	46	35	119
2014	University certificate or diploma below the bachelor's level	15	22	15	22	18	8	0	40	44	27
2014	Bachelor's degree	17	24	17	18	20	4	0	43	40	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	18	22	16	25	4	0	35	42	239
2011	Secondary or high school graduation certificate or equivalent or less	24	25	23	14	9	3	2	52	24	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	31	15	14	13	2	1	57	28	154
2011	University certificate or diploma below the bachelor's level	19	37	10	10	20	3	0	59	31	30
2011	Bachelor's degree	26	29	15	11	15	4	0	57	28	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	25	17	11	15	7	0	54	28	244
2008	Secondary or high school graduation certificate or equivalent or less	17	27	17	18	12	6	2	48	33	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	30	19	11	9	3	1	58	21	156
2008	University certificate or diploma below the bachelor's level	24	24	18	18	7	4	4	52	28	41
2008	Bachelor's degree	19	24	17	18	16	6	1	46	36	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	23	19	25	14	4	0	41	40	187

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	33	8	2	6	3	0	83	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	35	8	6	3	3	1	82	10	113
2017	University certificate or diploma below the bachelor's level	38	30	8	11	11	4	0	70	22	27
2017	Bachelor's degree	50	27	9	7	6	2	0	78	13	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	31	10	7	7	2	1	76	14	272
2014	Secondary or high school graduation certificate or equivalent or less	44	25	13	9	4	4	1	72	14	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	31	12	5	10	2	1	73	15	119
2014	University certificate or diploma below the bachelor's level	41	30	11	15	4	0	0	70	18	27
2014	Bachelor's degree	45	27	12	6	8	2	0	73	14	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	28	10	9	8	2	2	72	18	239
2011	Secondary or high school graduation certificate or equivalent or less	41	35	10	3	7	1	2	79	11	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	23	19	8	7	2	1	66	15	155
2011	University certificate or diploma below the bachelor's level	33	27	10	20	7	3	0	62	28	30
2011	Bachelor's degree	40	30	11	8	6	4	1	74	15	311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	30	9	8	8	1	1	74	16	244
2008	Secondary or high school graduation certificate or equivalent or less	40	25	15	7	8	5	0	69	16	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	28	6	7	9	4	1	77	17	156
2008	University certificate or diploma below the bachelor's level	49	19	19	5	5	2	0	69	11	41
2008	Bachelor's degree	44	28	6	11	7	3	0	75	18	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	23	11	10	8	4	1	69	20	187

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	27	9	8	7	1	1	75	15	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	30	8	8	7	1	1	77	15	113
2017	University certificate or diploma below the bachelor's level	41	29	12	4	14	0	0	70	18	27
2017	Bachelor's degree	46	30	7	11	5	0	0	77	16	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	31	10	10	5	1	0	75	15	273
2014	Secondary or high school graduation certificate or equivalent or less	46	27	7	14	6	0	1	73	20	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	27	14	9	12	1	0	64	22	119
2014	University certificate or diploma below the bachelor's level	34	41	8	15	4	0	0	74	18	27
2014	Bachelor's degree	43	29	10	10	8	0	0	72	18	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	30	8	11	9	0	1	72	20	239
2011	Secondary or high school graduation certificate or equivalent or less	43	31	11	7	7	0	0	74	15	107
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	42	28	13	8	8	0	0	71	16	155
2011	University certificate or diploma below the bachelor's level	24	30	17	23	7	0	0	53	30	30
2011	Bachelor's degree	42	31	7	12	6	1	1	74	18	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	36	8	11	9	0	0	71	21	244
2008	Secondary or high school graduation certificate or equivalent or less	37	31	9	8	10	2	2	72	19	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	29	7	9	12	1	0	71	22	156
2008	University certificate or diploma below the bachelor's level	41	26	15	13	3	0	2	68	16	41
2008	Bachelor's degree	38	33	7	11	9	1	0	72	21	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	30	10	14	10	1	1	66	25	187

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	55	26	9	3	6	0	1	81	9	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	27	12	3	6	0	0	79	10	112
2017	University certificate or diploma below the bachelor's level	45	29	15	4	7	0	0	75	11	27
2017	Bachelor's degree	53	23	8	9	7	0	0	76	16	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	29	8	7	9	0	0	76	16	272
2014	Secondary or high school graduation certificate or equivalent or less	47	29	10	3	10	0	0	76	13	95
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	28	12	7	12	1	0	69	19	118
2014	University certificate or diploma below the bachelor's level	52	30	4	11	4	0	0	82	15	27
2014	Bachelor's degree	46	28	7	9	11	0	0	74	19	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	30	13	7	11	1	0	68	19	239

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	30	14	12	10	3	0	63	23	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	42	11	9	9	3	0	71	18	113
2017	University certificate or diploma below the bachelor's level	23	25	18	16	11	8	0	52	29	27
2017	Bachelor's degree	33	34	10	8	10	5	0	71	19	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	37	14	10	11	5	0	63	22	273
2014	Secondary or high school graduation certificate or equivalent or less	17	31	18	11	14	8	0	53	27	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	37	21	8	9	9	1	58	19	119
2014	University certificate or diploma below the bachelor's level	22	23	26	7	15	6	0	48	24	27
2014	Bachelor's degree	16	30	17	15	15	7	0	50	32	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	26	16	20	16	11	0	42	40	239
2011	Secondary or high school graduation certificate or equivalent or less	24	28	23	8	8	9	0	57	18	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	25	25	10	7	6	1	55	18	155
2011	University certificate or diploma below the bachelor's level	16	24	20	10	23	7	0	43	36	30
2011	Bachelor's degree	26	28	17	10	10	8	1	59	23	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	31	16	9	11	5	0	61	21	242

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	31	30	18	9	10	1	0	62	20	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	36	15	7	14	1	0	64	21	113
2017	University certificate or diploma below the bachelor's level	23	33	12	7	22	4	0	58	30	27
2017	Bachelor's degree	30	34	12	11	12	2	0	64	23	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	38	13	15	14	1	0	58	29	273
2014	Secondary or high school graduation certificate or equivalent or less	17	30	20	16	17	0	0	47	33	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	35	22	16	13	3	1	48	29	118
2014	University certificate or diploma below the bachelor's level	19	33	11	11	23	3	0	54	34	27
2014	Bachelor's degree	14	30	19	17	17	2	0	45	36	283
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	25	18	23	19	3	0	38	43	239
2011	Secondary or high school graduation certificate or equivalent or less	28	29	21	4	14	3	1	58	19	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	27	22	12	16	3	0	48	29	154
2011	University certificate or diploma below the bachelor's level	13	28	23	10	23	3	0	42	34	30
2011	Bachelor's degree	26	31	16	13	10	3	1	59	24	311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	35	15	11	13	1	0	61	24	243
2008	Secondary or high school graduation certificate or equivalent or less	22	34	8	13	16	5	0	60	31	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	31	15	14	13	6	0	55	29	155
2008	University certificate or diploma below the bachelor's level	16	32	23	24	4	0	0	49	28	40
2008	Bachelor's degree	16	33	15	19	13	3	0	51	33	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	26	21	19	15	2	1	43	36	184

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	26	22	10	13	4	1	52	24	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	32	19	11	13	4	0	56	25	113
2017	University certificate or diploma below the bachelor's level	19	18	19	18	14	12	0	42	37	27
2017	Bachelor's degree	21	28	17	18	12	4	0	51	31	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	34	17	20	13	3	0	48	34	273
2014	Secondary or high school graduation certificate or equivalent or less	12	25	19	23	18	4	0	38	42	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	9	33	18	19	13	8	0	46	35	119
2014	University certificate or diploma below the bachelor's level	7	37	23	11	19	3	0	46	31	27
2014	Bachelor's degree	9	27	19	24	19	2	0	37	44	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	22	17	26	21	6	0	31	51	238
2011	Secondary or high school graduation certificate or equivalent or less	15	34	19	15	11	7	0	52	28	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	31	23	16	11	4	1	48	28	155
2011	University certificate or diploma below the bachelor's level	9	28	23	10	20	10	0	41	33	30
2011	Bachelor's degree	17	34	14	20	10	4	1	54	31	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	37	17	16	13	3	0	53	30	244
2008	Secondary or high school graduation certificate or equivalent or less	15	29	18	17	14	8	0	47	33	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	33	15	17	15	9	0	48	36	157
2008	University certificate or diploma below the bachelor's level	6	30	26	22	4	11	0	41	30	41
2008	Bachelor's degree	10	24	18	29	14	5	1	36	45	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	5	24	18	25	21	7	1	32	49	185

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	27	14	14	15	3	0	56	30	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	28	19	8	15	6	0	56	24	112
2017	University certificate or diploma below the bachelor's level	23	26	22	7	18	4	0	51	26	27
2017	Bachelor's degree	23	29	14	14	16	4	0	54	31	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	30	17	17	17	4	0	47	35	273
2014	Secondary or high school graduation certificate or equivalent or less	17	20	22	18	18	5	0	38	38	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	31	20	15	16	8	0	45	34	119
2014	University certificate or diploma below the bachelor's level	19	33	19	11	15	3	0	54	27	27
2014	Bachelor's degree	12	30	17	16	19	6	0	45	37	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	26	21	20	19	4	0	38	40	239
2011	Secondary or high school graduation certificate or equivalent or less	22	28	18	16	9	7	0	53	28	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	32	21	13	10	7	0	52	25	155
2011	University certificate or diploma below the bachelor's level	19	20	20	13	20	7	0	43	36	30
2011	Bachelor's degree	20	33	15	13	13	6	0	56	28	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	34	13	15	14	5	0	56	30	243
2008	Secondary or high school graduation certificate or equivalent or less	14	24	21	12	22	6	0	42	36	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	27	17	13	17	12	0	47	34	157
2008	University certificate or diploma below the bachelor's level	9	24	27	19	6	13	2	38	30	41
2008	Bachelor's degree	7	28	13	24	16	11	0	40	46	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	21	12	25	21	9	1	36	51	186

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	25	13	19	15	1	0	52	35	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	30	17	14	14	5	0	53	29	113
2017	University certificate or diploma below the bachelor's level	16	28	12	18	18	8	0	48	40	27
2017	Bachelor's degree	18	34	12	18	14	4	0	54	33	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	31	15	23	17	2	0	44	40	273
2014	Secondary or high school graduation certificate or equivalent or less	8	30	15	19	24	3	0	40	45	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	26	20	19	18	8	0	38	40	119
2014	University certificate or diploma below the bachelor's level	8	30	22	18	19	3	0	39	38	27
2014	Bachelor's degree	7	32	13	26	20	2	0	40	47	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	26	19	28	18	2	0	34	46	239
2011	Secondary or high school graduation certificate or equivalent or less	16	31	23	14	14	2	0	48	28	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	32	23	13	11	4	0	51	25	155
2011	University certificate or diploma below the bachelor's level	16	20	24	26	13	0	0	36	40	30
2011	Bachelor's degree	15	36	14	19	14	1	1	52	33	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	33	15	21	16	1	0	47	38	243
2008	Secondary or high school graduation certificate or equivalent or less	19	27	12	21	18	3	0	48	40	114
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	37	14	15	15	5	0	54	32	157
2008	University certificate or diploma below the bachelor's level	12	27	38	18	5	0	0	39	24	41
2008	Bachelor's degree	15	25	14	31	13	3	0	41	45	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	31	14	25	20	2	0	40	46	187

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	40	10	11	5	0	74	16	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	33	14	10	6	0	69	16	113
2017	University certificate or diploma below the bachelor's level	30	26	15	14	15	0	56	29	27
2017	Bachelor's degree	29	38	12	13	8	0	67	21	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	36	11	13	9	0	67	22	273
2014	Secondary or high school graduation certificate or equivalent or less	32	24	19	11	14	0	56	26	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	27	19	16	18	1	47	34	119
2014	University certificate or diploma below the bachelor's level	27	40	19	0	15	0	66	15	27
2014	Bachelor's degree	23	35	14	15	13	0	58	28	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	35	15	16	14	0	55	30	239
2011	Secondary or high school graduation certificate or equivalent or less	30	34	16	8	12	0	64	20	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	39	14	15	10	0	61	26	154
2011	University certificate or diploma below the bachelor's level	19	38	10	26	3	3	59	31	30
2011	Bachelor's degree	26	38	14	12	11	1	64	22	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	37	14	15	10	0	60	26	243

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	39	40	5	11	5	1	0	80	15	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	41	10	15	6	0	0	69	22	113
2017	University certificate or diploma below the bachelor's level	27	44	7	11	11	0	0	71	22	27
2017	Bachelor's degree	21	45	10	16	8	0	1	66	24	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	47	11	13	8	0	0	68	21	273

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	22	11	12	17	27	2	44	40	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	25	17	9	13	19	3	51	28	113
2017	University certificate or diploma below the bachelor's level	11	14	26	11	14	19	4	33	33	27
2017	Bachelor's degree	15	24	16	13	13	18	1	48	32	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	24	15	16	12	17	3	48	34	272
2014	Secondary or high school graduation certificate or equivalent or less	11	21	24	8	14	20	3	41	28	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	24	23	13	16	12	2	41	33	119
2014	University certificate or diploma below the bachelor's level	4	29	15	12	19	14	7	42	39	27
2014	Bachelor's degree	13	23	19	16	15	10	4	42	36	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	25	15	14	16	13	2	47	35	239

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	37	10	4	7	1	0	80	11	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	36	6	7	6	1	1	80	14	113
2017	University certificate or diploma below the bachelor's level	37	34	8	11	11	0	0	71	21	27
2017	Bachelor's degree	42	37	9	7	5	0	0	79	12	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	7	12	7	1	0	74	19	273
2014	Secondary or high school graduation certificate or equivalent or less	49	28	12	3	7	1	0	77	10	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	38	10	8	10	0	0	72	18	119
2014	University certificate or diploma below the bachelor's level	40	38	4	15	4	0	0	78	18	27
2014	Bachelor's degree	39	29	11	12	8	1	0	68	20	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	31	9	10	11	0	1	70	20	239
2011	Secondary or high school graduation certificate or equivalent or less	44	30	12	8	5	0	0	74	13	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	26	14	12	9	0	1	66	20	155
2011	University certificate or diploma below the bachelor's level	29	37	16	10	7	0	0	67	17	30
2011	Bachelor's degree	35	34	12	13	5	0	1	70	18	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	39	7	11	9	0	0	73	19	244
2008	Secondary or high school graduation certificate or equivalent or less	34	32	12	11	9	2	1	68	20	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	34	6	10	12	0	1	72	22	156
2008	University certificate or diploma below the bachelor's level	44	18	25	5	5	0	2	64	11	41
2008	Bachelor's degree	33	31	10	14	10	1	0	65	25	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	38	13	10	10	0	0	67	20	187

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	30	7	11	4	4	3	76	16	27
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	55	19	4	0	8	4	75	4	25
2017	Bachelor's degree	30	35	7	12	7	0	9	71	21	105
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	29	12	11	10	5	7	62	24	127
2014	Secondary or high school graduation certificate or equivalent or less	25	50	8	8	0	8	0	82	9	12
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	52	15	9	11	0	0	65	20	21
2014	University certificate or diploma below the bachelor's level	50	10	21	10	0	0	9	66	11	10
2014	Bachelor's degree	36	24	16	12	4	2	7	65	17	82
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	31	9	11	11	6	13	62	27	105

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	31	16	15	10	0	0	59	25	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	33	11	14	2	1	0	72	16	113
2017	University certificate or diploma below the bachelor's level	44	10	23	8	11	4	0	57	19	27
2017	Bachelor's degree	40	28	10	14	7	1	0	68	22	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	38	12	9	6	1	0	73	15	272
2014	Secondary or high school graduation certificate or equivalent or less	32	24	16	15	10	2	1	58	25	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	39	13	8	12	1	1	67	20	119
2014	University certificate or diploma below the bachelor's level	33	33	19	15	0	0	0	66	15	27
2014	Bachelor's degree	32	36	11	15	5	1	1	69	20	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	37	11	11	6	2	0	73	17	239
2011	Secondary or high school graduation certificate or equivalent or less	33	34	10	9	7	5	1	71	18	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	33	10	9	7	1	1	74	17	155
2011	University certificate or diploma below the bachelor's level	33	31	13	20	3	0	0	63	24	30
2011	Bachelor's degree	35	40	10	8	5	1	1	76	13	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	37	7	10	7	2	1	76	17	244
2008	Secondary or high school graduation certificate or equivalent or less	39	29	13	12	7	0	0	68	18	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	45	12	11	4	2	2	73	15	156
2008	University certificate or diploma below the bachelor's level	28	31	18	11	10	2	0	61	21	41
2008	Bachelor's degree	38	36	10	9	6	0	1	75	15	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	36	7	9	4	0	1	80	13	187

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	28	10	8	13	17	0	62	25	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	24	16	6	11	12	1	63	19	113
2017	University certificate or diploma below the bachelor's level	37	7	19	14	11	12	0	50	29	27
2017	Bachelor's degree	35	25	10	12	9	8	0	66	23	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	31	12	7	8	9	1	70	17	273
2014	Secondary or high school graduation certificate or equivalent or less	27	14	23	16	11	7	2	45	30	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	24	16	15	12	9	0	54	29	118
2014	University certificate or diploma below the bachelor's level	29	37	0	15	8	8	4	75	25	27
2014	Bachelor's degree	33	23	12	15	8	6	2	61	26	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	30	10	9	10	5	0	69	20	239
2011	Secondary or high school graduation certificate or equivalent or less	37	20	10	12	8	9	3	65	23	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	25	10	16	8	4	1	64	25	154
2011	University certificate or diploma below the bachelor's level	29	31	10	16	14	0	0	61	29	30
2011	Bachelor's degree	38	25	11	10	9	5	2	67	21	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	24	11	9	9	6	1	69	19	243
2008	Secondary or high school graduation certificate or equivalent or less	35	24	15	8	9	8	1	65	19	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	31	13	9	8	8	1	68	18	156
2008	University certificate or diploma below the bachelor's level	36	20	17	7	11	6	2	61	20	41
2008	Bachelor's degree	37	30	10	8	7	7	1	73	17	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	27	6	7	6	8	1	80	13	187

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	35	12	14	4	0	1	70	17	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	43	11	8	10	0	0	71	18	113
2017	University certificate or diploma below the bachelor's level	31	28	23	7	11	0	0	59	18	27
2017	Bachelor's degree	27	42	7	14	9	0	0	69	24	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	41	13	16	8	0	1	63	24	273
2014	Secondary or high school graduation certificate or equivalent or less	30	26	18	15	9	0	1	57	25	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	38	13	17	12	0	1	58	29	119
2014	University certificate or diploma below the bachelor's level	22	48	7	19	4	0	0	70	23	27
2014	Bachelor's degree	22	38	11	21	7	0	0	61	28	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	41	11	15	8	0	0	66	23	239
2011	Secondary or high school graduation certificate or equivalent or less	30	40	10	11	5	1	3	73	16	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	36	13	14	11	0	1	62	25	154
2011	University certificate or diploma below the bachelor's level	20	56	17	4	3	0	0	76	7	30
2011	Bachelor's degree	25	37	15	14	7	1	1	63	22	310
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	33	16	17	8	0	0	59	24	243
2008	Secondary or high school graduation certificate or equivalent or less	30	35	14	10	7	1	3	67	18	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	34	17	11	9	0	1	63	20	156
2008	University certificate or diploma below the bachelor's level	23	29	12	17	14	0	5	55	33	41
2008	Bachelor's degree	21	42	15	15	6	0	0	64	21	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	38	13	13	6	0	3	67	20	187

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	36	10	8	4	0	1	78	11	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	29	10	10	4	0	0	76	14	113
2017	University certificate or diploma below the bachelor's level	38	44	7	7	4	0	0	82	11	27
2017	Bachelor's degree	37	42	7	9	5	0	0	79	14	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	39	7	7	3	0	0	83	10	273
2014	Secondary or high school graduation certificate or equivalent or less	38	37	8	9	7	0	0	75	16	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	41	10	3	13	1	0	74	17	119
2014	University certificate or diploma below the bachelor's level	44	34	11	8	4	0	0	77	11	27
2014	Bachelor's degree	37	33	12	11	7	0	0	70	18	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	39	39	10	9	3	0	0	78	12	239
2011	Secondary or high school graduation certificate or equivalent or less	45	40	10	5	1	0	0	85	6	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	8	9	5	0	0	78	14	155
2011	University certificate or diploma below the bachelor's level	36	44	10	10	0	0	0	80	10	30
2011	Bachelor's degree	39	38	9	7	7	0	0	78	14	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	31	8	7	5	0	0	80	12	244
2008	Secondary or high school graduation certificate or equivalent or less	39	35	13	8	5	0	0	75	13	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	12	9	4	0	0	75	14	156
2008	University certificate or diploma below the bachelor's level	21	44	20	11	3	0	0	66	14	41
2008	Bachelor's degree	38	35	11	11	5	0	0	73	16	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	32	6	6	4	0	0	84	10	187

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	39	4	7	1	0	0	89	8	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	29	6	8	5	0	0	81	13	113
2017	University certificate or diploma below the bachelor's level	49	33	4	7	7	0	0	82	14	27
2017	Bachelor's degree	43	37	5	8	6	0	0	81	14	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	36	5	8	2	0	0	85	10	273
2014	Secondary or high school graduation certificate or equivalent or less	42	34	11	5	7	0	0	76	12	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	43	10	5	9	0	0	77	14	119
2014	University certificate or diploma below the bachelor's level	51	23	19	4	4	0	0	73	8	27
2014	Bachelor's degree	41	38	7	8	6	0	0	79	14	283
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	35	6	8	4	0	0	81	13	239
2011	Secondary or high school graduation certificate or equivalent or less	50	40	8	1	1	0	0	90	2	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	36	8	5	6	0	0	81	11	155
2011	University certificate or diploma below the bachelor's level	46	37	10	7	0	0	0	83	7	30
2011	Bachelor's degree	44	36	7	7	5	0	1	81	11	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	36	6	6	4	0	0	85	9	244
2008	Secondary or high school graduation certificate or equivalent or less	45	38	10	1	5	1	0	84	6	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	39	8	4	5	0	0	83	9	156
2008	University certificate or diploma below the bachelor's level	26	50	13	5	5	0	0	76	11	41
2008	Bachelor's degree	46	33	8	7	5	0	0	80	13	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	39	5	3	3	0	0	89	6	186

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	35	14	12	9	4	0	63	23	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	37	11	12	10	4	0	65	23	113
2017	University certificate or diploma below the bachelor's level	19	30	25	4	19	4	0	50	23	27
2017	Bachelor's degree	25	34	14	12	9	6	0	63	22	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	35	19	14	11	3	0	54	26	272
2014	Secondary or high school graduation certificate or equivalent or less	21	30	14	11	19	5	0	54	32	95
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	32	19	10	23	1	0	48	34	118
2014	University certificate or diploma below the bachelor's level	15	28	19	11	19	7	0	47	33	27
2014	Bachelor's degree	14	24	16	21	22	2	0	39	44	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	27	16	22	21	2	0	41	43	239
2011	Secondary or high school graduation certificate or equivalent or less	28	26	13	13	13	4	3	58	28	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	31	17	17	13	1	1	53	30	153
2011	University certificate or diploma below the bachelor's level	26	33	18	10	13	0	0	59	23	30
2011	Bachelor's degree	21	29	14	17	14	3	0	53	33	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	37	15	16	14	2	0	54	31	242
2008	Secondary or high school graduation certificate or equivalent or less	24	37	13	10	10	3	2	65	21	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	35	14	15	11	2	0	59	26	156
2008	University certificate or diploma below the bachelor's level	24	31	26	9	9	2	0	56	18	41
2008	Bachelor's degree	21	31	18	18	10	2	0	53	29	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	35	18	15	13	2	0	53	29	187

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	17	33	11	14	20	1	5	52	35	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16	22	17	15	23	1	5	41	41	113
2017	University certificate or diploma below the bachelor's level	12	10	36	15	19	4	4	24	36	27
2017	Bachelor's degree	21	30	9	14	20	5	2	54	36	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	29	16	15	20	2	1	48	36	273
2014	Secondary or high school graduation certificate or equivalent or less	13	20	14	17	34	3	0	34	52	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	19	17	20	29	1	2	32	50	119
2014	University certificate or diploma below the bachelor's level	11	14	11	26	30	4	4	27	61	27
2014	Bachelor's degree	11	19	7	24	36	1	1	31	62	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	18	11	23	30	4	3	31	57	239
2011	Secondary or high school graduation certificate or equivalent or less	12	24	16	19	24	1	4	37	46	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	26	19	14	28	1	0	40	42	155
2011	University certificate or diploma below the bachelor's level	10	20	28	23	16	3	0	31	41	30
2011	Bachelor's degree	19	23	15	17	21	2	3	44	40	311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	24	17	18	24	1	2	40	43	243
2008	Secondary or high school graduation certificate or equivalent or less	20	30	14	13	21	2	1	51	34	114
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	30	18	12	17	5	4	48	32	156
2008	University certificate or diploma below the bachelor's level	15	37	18	15	11	2	2	54	27	40
2008	Bachelor's degree	22	33	14	14	12	3	3	57	28	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	29	15	13	14	2	2	55	29	186

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	34	9	6	6	1	1	78	12	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	32	14	12	9	0	0	65	21	113
2017	University certificate or diploma below the bachelor's level	26	37	12	22	4	0	0	63	25	27
2017	Bachelor's degree	32	39	11	11	6	0	0	72	18	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	43	10	9	6	0	0	75	15	271
2014	Secondary or high school graduation certificate or equivalent or less	27	29	16	15	12	0	0	56	27	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	36	15	13	11	1	1	60	25	119
2014	University certificate or diploma below the bachelor's level	27	40	22	0	11	0	0	67	11	27
2014	Bachelor's degree	24	41	12	13	10	0	0	65	23	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	41	8	14	13	0	0	66	26	239
2011	Secondary or high school graduation certificate or equivalent or less	34	36	14	12	4	1	0	70	16	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	40	10	9	9	2	0	72	18	155
2011	University certificate or diploma below the bachelor's level	24	53	10	13	0	0	0	77	13	30
2011	Bachelor's degree	30	41	10	13	5	1	1	71	18	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	37	9	11	7	0	0	72	19	244

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	47	29	16	1	7	76	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	32	14	6	5	75	11	113
2017	University certificate or diploma below the bachelor's level	30	29	23	4	14	59	18	27
2017	Bachelor's degree	35	36	10	11	8	71	19	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	33	15	12	6	67	18	272
2014	Secondary or high school graduation certificate or equivalent or less	33	35	15	6	11	67	17	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	35	15	11	8	65	19	119
2014	University certificate or diploma below the bachelor's level	29	33	23	8	8	62	15	27
2014	Bachelor's degree	30	34	10	14	11	65	25	283
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	31	15	12	12	61	24	239

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	34	38	11	10	6	0	0	73	16	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	38	10	7	4	3	0	78	11	113
2017	University certificate or diploma below the bachelor's level	30	30	15	11	14	0	0	59	25	27
2017	Bachelor's degree	33	39	10	10	8	0	1	72	18	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	11	12	7	0	0	70	19	270
2014	Secondary or high school graduation certificate or equivalent or less	30	34	14	12	10	0	0	63	23	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	35	20	9	10	0	0	61	19	119
2014	University certificate or diploma below the bachelor's level	23	37	19	10	11	0	0	59	22	27
2014	Bachelor's degree	31	34	13	14	7	0	0	66	21	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	34	12	16	9	0	1	63	25	239
2011	Secondary or high school graduation certificate or equivalent or less	38	36	12	6	5	0	2	76	12	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	42	12	4	6	1	1	78	10	155
2011	University certificate or diploma below the bachelor's level	30	37	17	13	3	0	0	67	17	30
2011	Bachelor's degree	38	36	12	9	2	1	2	76	11	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	33	9	12	5	1	0	75	17	244

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	32	23	5	10	7	1	59	17	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	39	18	14	5	3	0	61	20	113
2017	University certificate or diploma below the bachelor's level	19	34	22	14	11	0	0	53	25	27
2017	Bachelor's degree	24	38	17	10	8	3	1	64	18	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	42	20	10	7	4	0	61	18	272

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	31	7	8	6	0	0	79	14	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	28	11	8	4	3	0	76	13	113
2017	University certificate or diploma below the bachelor's level	46	22	4	11	18	0	0	67	29	27
2017	Bachelor's degree	41	33	8	10	7	1	0	74	18	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	33	8	13	10	0	0	68	24	273
2014	Secondary or high school graduation certificate or equivalent or less	35	27	20	7	8	2	1	64	16	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	33	11	10	8	0	0	71	18	119
2014	University certificate or diploma below the bachelor's level	40	18	15	11	15	0	0	58	26	27
2014	Bachelor's degree	33	36	7	12	12	0	1	69	24	283
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	36	12	14	12	0	0	63	25	239
2011	Secondary or high school graduation certificate or equivalent or less	48	30	10	6	5	0	1	79	11	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	38	14	8	4	0	0	74	12	155
2011	University certificate or diploma below the bachelor's level	26	36	20	4	14	0	0	62	18	30
2011	Bachelor's degree	36	39	10	8	5	0	1	76	13	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	37	13	10	9	0	0	69	18	244

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	46	29	8	1	7	2	6	82	9	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	46	23	8	5	11	0	7	75	17	112
2017	University certificate or diploma below the bachelor's level	49	19	7	15	7	0	4	70	23	27
2017	Bachelor's degree	37	28	7	9	7	1	10	73	19	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	25	8	12	8	2	11	68	23	273
2014	Secondary or high school graduation certificate or equivalent or less	30	21	14	15	5	4	11	60	24	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	27	8	13	7	3	7	68	22	119
2014	University certificate or diploma below the bachelor's level	40	26	4	4	15	0	11	74	21	27
2014	Bachelor's degree	31	21	6	16	14	2	10	59	34	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	18	10	15	17	1	12	51	37	239
2011	Secondary or high school graduation certificate or equivalent or less	36	24	13	10	6	0	11	67	18	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	27	11	10	9	0	10	67	21	155
2011	University certificate or diploma below the bachelor's level	40	22	10	4	14	0	10	69	19	30
2011	Bachelor's degree	29	20	11	17	11	2	10	55	33	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	20	7	17	18	0	15	51	41	244
2008	Secondary or high school graduation certificate or equivalent or less	42	24	11	4	10	3	6	72	16	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	25	7	4	8	2	10	78	13	156
2008	University certificate or diploma below the bachelor's level	41	20	4	16	12	2	4	66	30	41
2008	Bachelor's degree	32	22	11	12	11	2	11	62	26	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	20	7	16	14	2	16	55	37	187

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	30	18	9	6	0	0	67	15	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	35	20	12	2	0	3	65	15	113
2017	University certificate or diploma below the bachelor's level	26	30	26	7	11	0	0	56	18	27
2017	Bachelor's degree	31	35	19	9	6	0	1	66	15	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	36	21	13	8	0	0	58	21	273
2014	Secondary or high school graduation certificate or equivalent or less	37	29	17	10	6	1	1	67	16	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	41	18	7	9	0	0	66	16	119
2014	University certificate or diploma below the bachelor's level	22	41	4	19	15	0	0	63	34	27
2014	Bachelor's degree	30	34	19	9	7	0	0	65	17	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	30	21	14	11	0	0	54	25	238
2011	Secondary or high school graduation certificate or equivalent or less	36	39	12	7	3	0	3	77	10	107
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	37	19	8	2	0	0	70	10	155
2011	University certificate or diploma below the bachelor's level	20	43	27	7	3	0	0	63	10	30
2011	Bachelor's degree	28	40	16	8	6	1	1	69	15	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	37	22	10	7	0	1	60	17	242
2008	Secondary or high school graduation certificate or equivalent or less	28	27	23	9	12	0	1	56	21	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	22	7	11	0	1	60	17	156
2008	University certificate or diploma below the bachelor's level	33	37	12	13	3	2	0	72	16	41
2008	Bachelor's degree	28	37	18	10	6	1	0	66	16	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	33	19	13	12	0	2	54	26	187

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	23	8	4	6	7	8	79	11	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	17	4	6	8	4	5	80	15	112
2017	University certificate or diploma below the bachelor's level	53	4	22	11	4	0	8	61	16	27
2017	Bachelor's degree	53	20	4	5	7	5	5	82	13	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	26	6	8	6	5	7	77	16	273
2014	Secondary or high school graduation certificate or equivalent or less	38	20	12	3	9	7	11	70	15	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	19	15	10	13	4	5	59	24	119
2014	University certificate or diploma below the bachelor's level	30	22	11	8	11	4	15	63	23	27
2014	Bachelor's degree	42	18	8	9	10	4	10	69	21	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	38	18	11	9	6	8	10	68	18	239
2011	Secondary or high school graduation certificate or equivalent or less	44	22	16	5	8	0	6	69	14	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	25	14	8	14	3	3	62	23	155
2011	University certificate or diploma below the bachelor's level	27	26	14	19	10	3	0	54	31	30
2011	Bachelor's degree	36	23	7	9	10	6	9	69	22	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	30	23	12	10	10	4	10	62	24	243

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	43	16	40	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	19	36	113
2017	University certificate or diploma below the bachelor's level	36	26	38	27
2017	Bachelor's degree	52	17	31	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	20	30	272
2014	Secondary or high school graduation certificate or equivalent or less	38	26	35	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	23	33	118
2014	University certificate or diploma below the bachelor's level	60	22	18	27
2014	Bachelor's degree	56	15	30	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	16	29	239
2011	Secondary or high school graduation certificate or equivalent or less	47	22	31	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	26	30	155
2011	University certificate or diploma below the bachelor's level	40	14	46	30
2011	Bachelor's degree	51	18	31	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	23	30	244

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	13	42	3	23	13	33
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	17	50	6	10	4	50
2017	University certificate or diploma below the bachelor's level	0	0	90	0	10	0	10
2017	Bachelor's degree	3	19	65	4	8	1	163
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	21	58	4	2	13	135
2014	Secondary or high school graduation certificate or equivalent or less	5	13	59	11	9999	11	37
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	15	58	4	9999	13	53
2014	University certificate or diploma below the bachelor's level	19	19	55	6	9999	0	16
2014	Bachelor's degree	3	22	62	7	9999	6	158
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	14	68	7	9999	8	131
2011	Secondary or high school graduation certificate or equivalent or less	19	21	36	2	9999	22	51
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	24	51	3	9999	10	70
2011	University certificate or diploma below the bachelor's level	0	25	58	17	9999	0	12
2011	Bachelor's degree	5	23	56	8	9999	9	158
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	16	65	5	9999	9	115

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	40	11	1	6	1	82	7	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	34	12	8	2	3	77	11	113
2017	University certificate or diploma below the bachelor's level	53	22	11	15	0	0	75	15	27
2017	Bachelor's degree	39	40	8	8	4	0	79	13	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	36	6	8	6	1	79	14	273
2014	Secondary or high school graduation certificate or equivalent or less	41	30	16	9	4	0	70	13	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	37	12	12	6	2	69	19	119
2014	University certificate or diploma below the bachelor's level	41	25	26	4	4	0	66	8	27
2014	Bachelor's degree	38	35	9	11	6	0	73	17	283
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	40	10	10	4	0	76	14	239
2011	Secondary or high school graduation certificate or equivalent or less	42	37	8	10	2	1	80	12	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	41	16	5	4	1	75	9	155
2011	University certificate or diploma below the bachelor's level	33	44	10	7	3	3	80	10	30
2011	Bachelor's degree	37	43	12	4	3	0	80	8	311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	36	9	8	5	0	77	13	244
2008	Secondary or high school graduation certificate or equivalent or less	42	37	7	5	6	3	81	11	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	39	11	5	4	0	79	9	156
2008	University certificate or diploma below the bachelor's level	16	58	20	3	2	0	74	5	41
2008	Bachelor's degree	40	37	11	10	3	0	77	13	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	36	10	6	7	1	77	13	187

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	41	13	4	3	5	0	79	7	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	49	13	5	6	0	0	76	11	111
2017	University certificate or diploma below the bachelor's level	24	42	15	11	8	0	0	66	19	26
2017	Bachelor's degree	25	45	13	9	6	2	0	71	16	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	39	22	11	6	1	0	60	17	273
2014	Secondary or high school graduation certificate or equivalent or less	28	28	28	8	4	3	0	58	13	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	43	19	8	3	2	1	69	12	119
2014	University certificate or diploma below the bachelor's level	33	37	15	7	8	0	0	70	15	27
2014	Bachelor's degree	23	39	19	12	6	1	0	63	18	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	42	15	14	8	2	0	61	23	239
2011	Secondary or high school graduation certificate or equivalent or less	38	33	13	6	6	4	0	75	12	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	39	11	4	3	2	1	81	7	155
2011	University certificate or diploma below the bachelor's level	32	33	17	3	14	0	0	66	17	30
2011	Bachelor's degree	47	36	8	5	3	1	1	84	8	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	37	9	9	2	0	0	79	11	241

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	24	39	14	6	0	2	21	40	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	27	34	13	4	1	4	18	46	113
2017	University certificate or diploma below the bachelor's level	15	38	36	7	0	0	4	8	55	27
2017	Bachelor's degree	14	26	37	15	6	2	1	21	41	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	27	45	10	3	1	1	14	41	272
2014	Secondary or high school graduation certificate or equivalent or less	16	26	30	19	7	0	2	27	43	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	22	41	13	3	1	0	16	43	119
2014	University certificate or diploma below the bachelor's level	22	29	31	8	7	0	3	15	53	27
2014	Bachelor's degree	16	23	41	13	5	1	1	18	40	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	31	33	16	5	0	1	21	45	239
2011	Secondary or high school graduation certificate or equivalent or less	10	25	32	19	6	1	6	28	38	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	22	33	16	6	1	3	23	43	155
2011	University certificate or diploma below the bachelor's level	30	27	36	7	0	0	0	7	57	30
2011	Bachelor's degree	11	24	37	18	8	1	1	26	37	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	23	36	20	7	1	1	27	36	240
2008	Secondary or high school graduation certificate or equivalent or less	18	30	26	16	10	1	0	26	48	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	34	37	11	6	0	1	17	45	155
2008	University certificate or diploma below the bachelor's level	19	21	32	23	3	0	2	27	40	40
2008	Bachelor's degree	14	30	36	14	4	0	1	19	44	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	28	39	14	3	0	2	17	42	187

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	17	31	17	18	2	2	37	30	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	22	33	14	11	2	4	26	39	112
2017	University certificate or diploma below the bachelor's level	26	23	15	32	0	0	4	34	51	27
2017	Bachelor's degree	14	22	25	21	13	3	2	35	38	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	23	30	23	7	3	2	31	38	271
2014	Secondary or high school graduation certificate or equivalent or less	23	24	20	14	13	3	3	28	50	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	22	36	12	7	3	1	20	43	119
2014	University certificate or diploma below the bachelor's level	19	40	23	7	11	0	0	18	59	27
2014	Bachelor's degree	21	26	28	15	6	3	1	23	49	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	31	26	11	7	1	1	19	55	238
2011	Secondary or high school graduation certificate or equivalent or less	18	15	28	21	12	1	5	35	35	107
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	19	21	20	13	3	4	36	41	155
2011	University certificate or diploma below the bachelor's level	30	20	23	17	10	0	0	27	50	30
2011	Bachelor's degree	13	14	30	23	16	2	2	41	28	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	17	21	29	12	2	3	43	34	243
2008	Secondary or high school graduation certificate or equivalent or less	19	26	22	15	13	4	1	30	47	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	25	21	17	7	5	4	26	51	154
2008	University certificate or diploma below the bachelor's level	18	22	28	17	4	9	2	24	44	40
2008	Bachelor's degree	19	25	30	15	10	0	1	26	44	253
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	29	30	11	5	2	2	16	53	185

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	21	15	33	20	5	0	6	26	38	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	25	24	10	9	2	4	21	53	112
2017	University certificate or diploma below the bachelor's level	33	21	25	17	0	0	4	18	56	27
2017	Bachelor's degree	22	22	36	13	4	3	2	17	45	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	27	26	19	5	0	2	24	49	273
2014	Secondary or high school graduation certificate or equivalent or less	28	27	24	11	6	0	4	18	57	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	32	26	9	6	2	1	16	58	119
2014	University certificate or diploma below the bachelor's level	37	19	15	15	7	4	4	24	60	27
2014	Bachelor's degree	29	23	32	11	3	0	2	14	53	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	31	22	11	4	2	0	15	63	239
2011	Secondary or high school graduation certificate or equivalent or less	21	30	18	15	9	1	7	26	55	106
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	25	34	11	3	1	4	15	49	153
2011	University certificate or diploma below the bachelor's level	34	31	14	11	11	0	0	21	65	29
2011	Bachelor's degree	22	27	28	15	6	1	1	21	50	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	27	29	14	4	0	2	19	52	243
2008	Secondary or high school graduation certificate or equivalent or less	30	21	23	15	8	2	1	24	53	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	24	23	15	6	3	7	23	51	155
2008	University certificate or diploma below the bachelor's level	29	25	35	4	5	0	2	10	55	41
2008	Bachelor's degree	29	30	22	11	5	0	2	17	61	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	35	27	9	3	2	1	12	61	187

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	15	39	21	11	1	0	33	27	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	26	25	18	9	1	5	28	46	112
2017	University certificate or diploma below the bachelor's level	22	29	26	20	0	0	4	20	52	27
2017	Bachelor's degree	11	28	29	20	9	1	2	30	40	304
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	24	37	14	4	1	1	18	44	272
2014	Secondary or high school graduation certificate or equivalent or less	20	24	26	18	8	1	3	27	46	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	26	37	14	6	3	0	20	41	119
2014	University certificate or diploma below the bachelor's level	18	25	30	11	11	0	4	23	45	27
2014	Bachelor's degree	17	24	31	20	6	1	1	26	42	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	25	33	16	8	0	0	24	43	239
2011	Secondary or high school graduation certificate or equivalent or less	12	17	39	16	12	0	6	29	30	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	20	32	22	8	1	3	31	36	154
2011	University certificate or diploma below the bachelor's level	31	16	33	17	3	0	0	20	47	30
2011	Bachelor's degree	12	23	35	18	10	1	1	28	36	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	24	32	21	5	1	1	27	41	243
2008	Secondary or high school graduation certificate or equivalent or less	22	20	17	25	13	1	3	39	43	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	15	23	29	21	9	1	3	31	39	155
2008	University certificate or diploma below the bachelor's level	21	9	42	20	7	0	2	27	30	40
2008	Bachelor's degree	15	24	34	19	6	0	2	26	39	253
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	33	32	16	3	1	1	20	47	187

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	17	20	18	8	1	5	28	50	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	20	21	11	7	1	5	19	58	113
2017	University certificate or diploma below the bachelor's level	26	33	23	10	4	0	4	15	61	27
2017	Bachelor's degree	23	27	26	11	9	2	2	21	52	305
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	24	28	10	5	2	1	16	55	273
2014	Secondary or high school graduation certificate or equivalent or less	25	30	19	12	10	0	3	23	57	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	26	21	14	7	2	0	22	57	119
2014	University certificate or diploma below the bachelor's level	37	22	26	4	11	0	0	15	59	27
2014	Bachelor's degree	30	28	22	13	5	1	1	18	59	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	25	23	10	4	1	2	15	61	239
2011	Secondary or high school graduation certificate or equivalent or less	20	23	23	18	9	1	6	28	47	107
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	18	26	16	10	1	2	27	46	154
2011	University certificate or diploma below the bachelor's level	20	40	24	13	3	0	0	16	60	30
2011	Bachelor's degree	22	25	24	18	8	1	3	27	48	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	26	31	15	7	0	2	22	47	242
2008	Secondary or high school graduation certificate or equivalent or less	21	20	24	19	12	1	2	32	42	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	20	27	14	11	2	4	26	46	154
2008	University certificate or diploma below the bachelor's level	13	13	29	31	10	0	4	42	27	40
2008	Bachelor's degree	15	26	28	19	8	2	3	28	43	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	25	30	16	7	1	3	25	44	187

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	15	29	28	14	11	2	1	25	46	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	27	23	8	8	2	4	17	59	113
2017	University certificate or diploma below the bachelor's level	22	32	22	17	4	0	4	22	55	27
2017	Bachelor's degree	21	23	31	13	8	1	3	22	46	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	21	31	15	6	2	2	22	46	272
2014	Secondary or high school graduation certificate or equivalent or less	21	24	28	14	11	0	2	26	46	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	25	32	13	8	2	2	22	45	118
2014	University certificate or diploma below the bachelor's level	19	11	29	15	15	0	11	33	34	27
2014	Bachelor's degree	14	18	31	21	11	2	4	33	34	283
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	22	33	16	5	2	3	23	43	239
2011	Secondary or high school graduation certificate or equivalent or less	19	20	24	20	10	0	7	33	42	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	20	21	23	8	3	3	34	44	155
2011	University certificate or diploma below the bachelor's level	27	27	14	23	10	0	0	33	53	30
2011	Bachelor's degree	13	18	28	22	13	3	2	36	33	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	18	31	27	7	3	5	37	30	240
2008	Secondary or high school graduation certificate or equivalent or less	30	22	22	9	8	5	3	19	57	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	26	24	14	7	2	3	22	52	155
2008	University certificate or diploma below the bachelor's level	21	26	25	17	4	2	4	23	50	40
2008	Bachelor's degree	23	26	29	12	7	1	2	19	51	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	28	30	14	4	1	2	19	50	187

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	11	34	19	5	6	1	26	37	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	21	29	11	9	2	4	22	47	113
2017	University certificate or diploma below the bachelor's level	29	22	18	23	9	0	0	31	50	27
2017	Bachelor's degree	20	22	34	11	8	2	2	20	44	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	28	31	10	5	3	2	16	52	273
2014	Secondary or high school graduation certificate or equivalent or less	29	21	23	13	10	1	3	23	52	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	26	32	11	8	2	1	19	48	119
2014	University certificate or diploma below the bachelor's level	27	22	19	18	7	4	3	27	52	27
2014	Bachelor's degree	26	25	29	14	5	0	0	20	52	283
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	27	29	9	3	1	1	12	58	239

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	42	33	11	2	12	0	0	75	14	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	30	6	11	5	0	0	78	17	113
2017	University certificate or diploma below the bachelor's level	49	23	4	18	7	0	0	71	25	27
2017	Bachelor's degree	50	21	9	10	10	0	0	71	19	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	30	6	10	9	0	1	74	19	273
2014	Secondary or high school graduation certificate or equivalent or less	36	25	14	13	11	0	0	61	25	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	26	14	14	9	0	0	63	23	119
2014	University certificate or diploma below the bachelor's level	29	33	8	18	11	0	0	63	30	27
2014	Bachelor's degree	42	28	9	12	10	1	0	70	21	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	24	9	14	9	1	0	68	23	239

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	48	31	8	8	5	79	13	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	52	35	4	7	2	87	9	112
2017	University certificate or diploma below the bachelor's level	41	41	7	3	7	82	11	27
2017	Bachelor's degree	50	27	7	11	5	77	16	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	34	10	5	5	81	9	272
2014	Secondary or high school graduation certificate or equivalent or less	41	30	14	9	6	71	15	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	34	10	6	5	79	11	119
2014	University certificate or diploma below the bachelor's level	44	41	0	8	8	85	15	27
2014	Bachelor's degree	40	36	9	10	5	76	15	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	30	9	11	4	76	15	239

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	35	35	17	2	2	7	1	76	5	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	47	31	10	3	3	6	0	83	7	112
2017	University certificate or diploma below the bachelor's level	41	22	22	4	4	7	0	69	8	27
2017	Bachelor's degree	38	33	14	4	6	4	1	75	11	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	40	14	6	5	7	0	74	11	272
2014	Secondary or high school graduation certificate or equivalent or less	40	28	21	1	2	8	0	74	3	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	40	17	2	2	2	0	79	4	117
2014	University certificate or diploma below the bachelor's level	26	30	33	0	0	11	0	63	0	27
2014	Bachelor's degree	31	33	19	5	2	9	1	70	8	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	30	19	5	4	9	0	70	9	239

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	45	12	3	5	5	0	79	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	47	6	4	2	1	0	88	6	112
2017	University certificate or diploma below the bachelor's level	34	33	18	7	4	4	0	70	11	27
2017	Bachelor's degree	37	40	10	6	5	2	0	79	11	305
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	39	12	11	6	3	0	70	17	273
2014	Secondary or high school graduation certificate or equivalent or less	34	29	25	4	4	4	0	66	8	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	40	12	3	2	3	0	82	6	119
2014	University certificate or diploma below the bachelor's level	30	41	15	0	8	7	0	76	8	27
2014	Bachelor's degree	29	37	17	9	6	2	0	68	15	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	37	16	9	5	6	0	68	15	239
2011	Secondary or high school graduation certificate or equivalent or less	35	41	14	5	1	4	0	80	6	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	39	20	4	5	3	0	70	9	155
2011	University certificate or diploma below the bachelor's level	30	33	20	3	3	10	0	70	7	30
2011	Bachelor's degree	28	37	15	8	5	6	1	69	14	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	44	12	9	6	2	0	72	16	244

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	36	7	6	6	1	0	82	12	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	36	5	5	4	0	0	86	9	112
2017	University certificate or diploma below the bachelor's level	42	33	4	11	11	0	0	75	22	27
2017	Bachelor's degree	45	34	10	7	4	0	0	79	11	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	42	10	9	4	0	0	77	13	273
2014	Secondary or high school graduation certificate or equivalent or less	39	34	14	5	6	2	0	75	11	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	34	14	4	6	2	0	75	10	119
2014	University certificate or diploma below the bachelor's level	22	44	11	11	11	0	0	67	23	27
2014	Bachelor's degree	37	34	13	9	6	0	1	72	15	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	40	15	8	7	2	0	70	15	239
2011	Secondary or high school graduation certificate or equivalent or less	41	37	13	6	3	0	1	79	8	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	42	14	6	6	1	0	74	11	155
2011	University certificate or diploma below the bachelor's level	33	34	20	7	7	0	0	67	14	30
2011	Bachelor's degree	38	37	11	7	6	0	1	76	13	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	38	12	6	7	0	0	75	13	244
2008	Secondary or high school graduation certificate or equivalent or less	36	36	11	8	9	0	0	71	17	114
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	39	8	6	9	2	0	76	16	156
2008	University certificate or diploma below the bachelor's level	32	41	13	12	2	0	0	73	14	41
2008	Bachelor's degree	34	38	12	10	5	0	0	72	15	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	40	12	11	7	1	0	69	18	187

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	42	8	6	13	1	6	71	20	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	27	17	13	3	9	4	62	19	113
2017	University certificate or diploma below the bachelor's level	30	41	4	14	7	4	0	74	22	27
2017	Bachelor's degree	34	24	14	11	10	4	3	63	22	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	34	12	12	10	4	4	64	23	271
2014	Secondary or high school graduation certificate or equivalent or less	28	25	14	12	11	6	3	58	26	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	13	12	10	3	3	63	23	119
2014	University certificate or diploma below the bachelor's level	19	44	8	15	4	4	7	71	21	27
2014	Bachelor's degree	32	29	13	10	10	3	3	65	21	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	33	12	11	10	3	3	65	22	239

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	29	18	0	4	8	1	77	4	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	38	8	1	2	6	1	88	3	112
2017	University certificate or diploma below the bachelor's level	35	43	15	0	4	4	0	81	4	26
2017	Bachelor's degree	40	37	9	7	3	3	0	79	11	305
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	38	8	4	2	3	0	85	6	273
2014	Secondary or high school graduation certificate or equivalent or less	29	38	14	3	2	13	0	78	6	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	38	17	2	2	8	1	76	5	119
2014	University certificate or diploma below the bachelor's level	22	44	8	8	4	15	0	78	13	27
2014	Bachelor's degree	35	38	14	6	2	5	0	77	9	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	37	38	12	9	2	2	0	77	11	239
2011	Secondary or high school graduation certificate or equivalent or less	36	33	13	3	5	10	1	77	8	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	39	14	4	3	6	2	78	7	154
2011	University certificate or diploma below the bachelor's level	38	24	14	14	3	7	0	66	19	29
2011	Bachelor's degree	41	33	13	5	3	5	1	79	8	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	34	10	5	5	4	0	80	10	243

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	40	35	10	8	5	2	0	76	13	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	33	17	5	9	3	0	68	15	111
2017	University certificate or diploma below the bachelor's level	38	32	4	19	4	4	0	73	23	26
2017	Bachelor's degree	30	37	11	11	6	3	1	70	18	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	37	14	10	5	1	0	70	16	273
2014	Secondary or high school graduation certificate or equivalent or less	27	39	11	12	5	6	0	70	18	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	35	16	7	6	4	3	69	14	119
2014	University certificate or diploma below the bachelor's level	27	33	15	15	8	3	0	62	23	27
2014	Bachelor's degree	35	33	13	9	7	3	0	70	17	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	34	10	14	6	5	1	67	21	239
2011	Secondary or high school graduation certificate or equivalent or less	42	29	8	6	4	10	2	81	11	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	36	18	5	4	7	3	70	10	154
2011	University certificate or diploma below the bachelor's level	37	17	13	24	0	10	0	59	26	30
2011	Bachelor's degree	32	31	12	11	7	4	3	68	20	311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	34	13	10	6	4	2	70	17	240
2008	Secondary or high school graduation certificate or equivalent or less	26	40	14	6	8	4	2	71	15	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	31	15	4	11	8	0	67	16	157
2008	University certificate or diploma below the bachelor's level	20	33	5	21	6	7	6	61	32	41
2008	Bachelor's degree	31	33	10	12	6	7	1	70	20	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	33	12	17	7	3	1	63	25	186

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	33	31	16	8	6	6	0	68	15	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	34	23	7	6	6	1	61	14	112
2017	University certificate or diploma below the bachelor's level	19	30	19	12	7	13	0	56	22	26
2017	Bachelor's degree	25	39	12	13	7	3	1	67	21	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	35	23	13	5	2	1	59	18	273
2014	Secondary or high school graduation certificate or equivalent or less	19	31	18	15	6	11	0	56	24	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	32	19	13	4	8	1	60	19	119
2014	University certificate or diploma below the bachelor's level	23	14	41	7	4	7	4	42	12	27
2014	Bachelor's degree	21	37	19	13	5	4	1	61	19	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	35	17	13	8	3	1	60	22	239
2011	Secondary or high school graduation certificate or equivalent or less	23	27	19	9	7	13	2	59	19	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	29	24	11	11	5	3	50	23	153
2011	University certificate or diploma below the bachelor's level	13	24	16	24	9	10	4	43	39	30
2011	Bachelor's degree	19	35	17	14	8	5	2	58	23	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	33	20	17	9	2	1	53	27	243

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	19	21	21	10	17	10	2	45	31	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	17	21	13	17	11	4	40	36	112
2017	University certificate or diploma below the bachelor's level	13	27	20	15	19	7	0	43	36	26
2017	Bachelor's degree	12	22	14	16	15	16	5	43	39	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	21	15	20	17	14	1	38	44	273
2014	Secondary or high school graduation certificate or equivalent or less	10	14	28	17	16	15	1	27	39	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	19	16	19	22	9	2	36	46	119
2014	University certificate or diploma below the bachelor's level	4	15	33	7	19	18	4	25	33	27
2014	Bachelor's degree	12	19	19	16	23	8	3	35	44	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	16	13	22	24	10	3	32	53	239
2011	Secondary or high school graduation certificate or equivalent or less	16	17	24	16	13	11	3	38	34	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	17	20	11	20	15	6	37	38	155
2011	University certificate or diploma below the bachelor's level	14	13	10	24	30	7	4	29	59	30
2011	Bachelor's degree	11	18	17	15	20	12	8	36	43	311
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	13	17	17	19	14	7	33	46	243

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	49	4	8	2	0	86	10	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	45	4	10	2	0	84	12	113
2017	University certificate or diploma below the bachelor's level	49	29	7	4	11	0	78	14	27
2017	Bachelor's degree	31	48	3	11	6	0	79	17	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	55	6	13	5	0	76	18	273
2014	Secondary or high school graduation certificate or equivalent or less	38	49	5	5	3	0	87	8	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	36	41	4	12	6	0	77	18	119
2014	University certificate or diploma below the bachelor's level	27	48	4	7	15	0	75	21	27
2014	Bachelor's degree	32	48	5	12	3	0	80	15	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	29	50	4	12	5	0	79	17	239
2011	Secondary or high school graduation certificate or equivalent or less	44	44	4	6	2	0	88	8	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	46	5	7	3	0	85	10	155
2011	University certificate or diploma below the bachelor's level	47	36	3	3	7	3	86	11	30
2011	Bachelor's degree	39	40	3	16	2	0	79	18	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	49	3	12	4	0	80	17	244
2008	Secondary or high school graduation certificate or equivalent or less	45	37	4	10	4	0	82	15	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	44	4	9	2	0	85	11	156
2008	University certificate or diploma below the bachelor's level	44	39	6	6	4	0	83	11	41
2008	Bachelor's degree	33	53	3	7	4	0	85	12	253
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	35	45	4	11	6	0	80	16	187

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	52	31	3	9	5	83	14	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	45	38	8	5	3	83	9	113
2017	University certificate or diploma below the bachelor's level	64	14	0	11	11	79	21	27
2017	Bachelor's degree	44	35	7	9	6	78	15	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	40	8	11	6	74	17	272
2014	Secondary or high school graduation certificate or equivalent or less	42	34	8	11	5	76	16	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	48	31	8	3	10	79	13	119
2014	University certificate or diploma below the bachelor's level	53	22	11	7	8	74	15	27
2014	Bachelor's degree	47	31	7	10	5	78	15	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	33	6	15	6	73	21	239
2011	Secondary or high school graduation certificate or equivalent or less	54	29	8	7	2	83	9	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	34	8	10	5	77	14	154
2011	University certificate or diploma below the bachelor's level	62	24	7	7	0	86	7	30
2011	Bachelor's degree	42	36	6	10	5	79	15	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	33	6	11	5	78	16	243

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	37	6	5	2	0	87	7	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	38	7	5	1	1	87	6	112
2017	University certificate or diploma below the bachelor's level	45	37	8	4	7	0	82	11	27
2017	Bachelor's degree	48	36	5	7	4	0	84	10	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	43	5	7	4	0	84	11	272
2014	Secondary or high school graduation certificate or equivalent or less	49	30	8	8	2	2	81	10	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	37	9	9	4	3	77	14	119
2014	University certificate or diploma below the bachelor's level	40	30	18	8	4	0	70	11	27
2014	Bachelor's degree	43	38	12	4	2	1	81	7	283
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	37	9	8	4	0	80	12	239

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	20	3	0	4	0	0	93	4	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	65	22	9	1	2	1	1	88	3	113
2017	University certificate or diploma below the bachelor's level	67	11	19	0	0	4	0	80	0	27
2017	Bachelor's degree	73	20	3	2	1	1	1	94	2	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	65	25	4	3	3	1	0	91	5	273
2014	Secondary or high school graduation certificate or equivalent or less	64	28	4	2	1	1	0	92	3	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	27	5	4	1	1	1	90	5	119
2014	University certificate or diploma below the bachelor's level	71	19	3	0	7	0	0	90	7	27
2014	Bachelor's degree	69	20	4	3	2	1	0	90	5	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	67	21	5	3	1	1	1	90	4	239
2011	Secondary or high school graduation certificate or equivalent or less	71	18	6	4	1	0	0	90	5	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	22	7	4	1	1	2	87	6	155
2011	University certificate or diploma below the bachelor's level	69	17	3	7	3	0	0	86	10	30
2011	Bachelor's degree	74	14	6	2	2	1	1	90	4	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	24	5	2	0	1	0	93	2	244
2008	Secondary or high school graduation certificate or equivalent or less	74	15	6	3	3	0	0	89	5	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	23	5	3	1	1	1	92	4	156
2008	University certificate or diploma below the bachelor's level	60	23	5	12	0	0	0	83	12	41
2008	Bachelor's degree	71	20	3	4	1	0	0	92	5	253
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	22	3	2	2	1	1	93	4	187

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	67	23	6	1	3	0	0	90	5	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	58	26	7	4	3	0	1	85	8	113
2017	University certificate or diploma below the bachelor's level	63	22	4	8	4	0	0	85	11	27
2017	Bachelor's degree	67	21	4	5	3	0	0	88	8	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58	22	8	10	3	0	0	79	13	272
2014	Secondary or high school graduation certificate or equivalent or less	56	25	7	8	4	0	0	80	13	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	19	2	10	4	0	2	83	15	119
2014	University certificate or diploma below the bachelor's level	75	7	11	7	0	0	0	82	7	27
2014	Bachelor's degree	64	17	5	8	6	0	0	82	14	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	68	16	5	8	3	0	0	84	12	239
2011	Secondary or high school graduation certificate or equivalent or less	59	21	9	5	3	0	4	83	8	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	29	6	8	1	1	1	85	9	155
2011	University certificate or diploma below the bachelor's level	63	20	4	10	3	0	0	83	13	30
2011	Bachelor's degree	66	17	5	7	5	0	1	84	12	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	16	5	10	5	0	0	80	15	243
2008	Secondary or high school graduation certificate or equivalent or less	59	19	4	9	8	0	1	79	17	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	26	8	7	3	0	1	82	10	156
2008	University certificate or diploma below the bachelor's level	60	33	4	0	3	0	0	93	3	41
2008	Bachelor's degree	63	20	5	8	4	0	0	83	12	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	21	3	8	5	0	1	83	13	187

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	72	19	3	1	5	0	0	91	6	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	68	17	10	3	1	0	1	86	4	113
2017	University certificate or diploma below the bachelor's level	70	15	15	0	0	0	0	85	0	27
2017	Bachelor's degree	76	15	4	2	2	0	0	92	4	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	14	6	7	2	0	1	85	9	273
2014	Secondary or high school graduation certificate or equivalent or less	62	24	4	4	4	0	2	87	9	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	19	4	5	0	0	2	90	5	119
2014	University certificate or diploma below the bachelor's level	70	23	0	0	4	0	4	96	4	27
2014	Bachelor's degree	72	14	5	4	4	0	1	87	8	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	78	12	2	5	3	0	0	90	8	238
2011	Secondary or high school graduation certificate or equivalent or less	67	17	10	2	3	0	1	85	5	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	20	9	6	1	1	3	83	8	153
2011	University certificate or diploma below the bachelor's level	73	20	3	3	0	0	0	93	3	30
2011	Bachelor's degree	72	15	3	5	2	0	3	89	7	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	72	14	5	6	2	0	0	86	9	242
2008	Secondary or high school graduation certificate or equivalent or less	68	15	5	7	3	0	3	85	9	113
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	14	8	6	4	1	7	81	11	156
2008	University certificate or diploma below the bachelor's level	70	15	4	2	5	0	3	88	8	41
2008	Bachelor's degree	69	14	3	8	4	0	2	85	12	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	17	8	4	4	0	3	84	8	186

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	79	15	2	0	4	0	0	94	4	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	79	13	3	2	2	0	2	94	3	113
2017	University certificate or diploma below the bachelor's level	78	11	8	0	4	0	0	89	4	27
2017	Bachelor's degree	84	11	2	2	2	0	0	95	3	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	11	4	3	1	0	1	92	4	273
2014	Secondary or high school graduation certificate or equivalent or less	78	13	4	1	3	0	1	92	4	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	16	3	4	2	0	3	90	6	119
2014	University certificate or diploma below the bachelor's level	89	7	0	4	0	0	0	96	4	27
2014	Bachelor's degree	81	9	3	3	1	0	2	92	5	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	77	12	4	3	2	0	2	91	5	239
2011	Secondary or high school graduation certificate or equivalent or less	72	15	6	3	4	0	0	87	7	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	20	5	2	1	1	2	92	3	155
2011	University certificate or diploma below the bachelor's level	63	13	10	7	7	0	0	76	14	30
2011	Bachelor's degree	78	9	4	3	3	0	3	90	6	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	74	15	6	3	2	0	0	89	5	242
2008	Secondary or high school graduation certificate or equivalent or less	83	6	1	6	2	0	2	90	9	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	15	6	1	3	1	2	90	4	156
2008	University certificate or diploma below the bachelor's level	83	15	0	0	0	0	2	100	0	41
2008	Bachelor's degree	81	8	3	4	2	0	1	90	6	254
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	10	4	1	1	0	3	93	2	187

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	29	6	2	4	1	0	88	6	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	22	10	3	2	2	2	85	4	113
2017	University certificate or diploma below the bachelor's level	59	18	11	12	0	0	0	77	12	27
2017	Bachelor's degree	63	22	5	5	2	1	1	87	7	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	22	10	8	2	0	1	79	11	272
2014	Secondary or high school graduation certificate or equivalent or less	51	30	7	5	1	2	2	85	7	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	30	10	4	1	1	2	85	5	118
2014	University certificate or diploma below the bachelor's level	52	33	7	4	0	0	4	89	4	27
2014	Bachelor's degree	56	29	7	3	4	1	0	85	7	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	29	8	6	3	0	1	82	10	239

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	66	26	5	1	1	1	0	93	2	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	69	17	3	2	1	5	2	93	4	113
2017	University certificate or diploma below the bachelor's level	60	18	19	4	0	0	0	77	4	27
2017	Bachelor's degree	69	17	6	1	1	4	1	91	3	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	22	8	2	2	5	1	87	4	273
2014	Secondary or high school graduation certificate or equivalent or less	60	27	6	2	1	2	1	90	3	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	24	6	2	1	2	2	90	4	119
2014	University certificate or diploma below the bachelor's level	67	26	0	4	0	4	0	96	4	27
2014	Bachelor's degree	65	23	4	1	1	3	2	93	3	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	22	6	2	2	1	2	91	3	239
2011	Secondary or high school graduation certificate or equivalent or less	62	16	12	1	0	2	7	86	1	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	19	11	1	2	3	3	85	4	155
2011	University certificate or diploma below the bachelor's level	66	24	7	3	0	0	0	90	3	30
2011	Bachelor's degree	65	20	4	1	1	3	5	94	1	310
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	19	9	1	1	1	5	88	3	244
2008	Secondary or high school graduation certificate or equivalent or less	69	12	10	0	4	1	4	85	4	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	28	6	2	1	2	4	91	3	156
2008	University certificate or diploma below the bachelor's level	62	14	13	0	2	2	6	84	2	41
2008	Bachelor's degree	61	21	9	2	0	4	3	88	2	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	16	7	4	1	4	6	87	6	187

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	87	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	86	113
2017	University certificate or diploma below the bachelor's level	17	83	27
2017	Bachelor's degree	21	79	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	273
2014	Secondary or high school graduation certificate or equivalent or less	24	76	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	79	119
2014	University certificate or diploma below the bachelor's level	31	69	26
2014	Bachelor's degree	24	76	283
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	76	239

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	49	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	42
2014	Secondary or high school graduation certificate or equivalent or less	30	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	25
2014	Bachelor's degree	44	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	58

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	73	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	88	16
2017	Bachelor's degree	76	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	88	42
2014	Secondary or high school graduation certificate or equivalent or less	83	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	72	25
2014	Bachelor's degree	68	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	76	58

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	16
2014	Secondary or high school graduation certificate or equivalent or less	0	23
2014	Bachelor's degree	9	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	58

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16
2017	Bachelor's degree	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42
2014	Secondary or high school graduation certificate or equivalent or less	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25
2014	Bachelor's degree	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2014	Secondary or high school graduation certificate or equivalent or less	0	23
2014	Bachelor's degree	8	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	58

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	16
2017	Bachelor's degree	35	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	42
2014	Secondary or high school graduation certificate or equivalent or less	39	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	41	25
2014	Bachelor's degree	36	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	58

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	16
2017	Bachelor's degree	48	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	42
2014	Secondary or high school graduation certificate or equivalent or less	52	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	53	25
2014	Bachelor's degree	45	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	58

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	16
2017	Bachelor's degree	49	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	42
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	25
2014	Bachelor's degree	44	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	58

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	16
2017	Bachelor's degree	34	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	42
2014	Secondary or high school graduation certificate or equivalent or less	44	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	25
2014	Bachelor's degree	39	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	31	58

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	16
2017	Bachelor's degree	44	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	50	42
2014	Secondary or high school graduation certificate or equivalent or less	22	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	25
2014	Bachelor's degree	41	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	52	58

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	54	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	44	16
2017	Bachelor's degree	52	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	42
2014	Secondary or high school graduation certificate or equivalent or less	39	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	49	25
2014	Bachelor's degree	60	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	58

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	30	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	43	42
2014	Secondary or high school graduation certificate or equivalent or less	26	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	25
2014	Bachelor's degree	34	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	58

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	16
2017	Bachelor's degree	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42
2014	Secondary or high school graduation certificate or equivalent or less	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25
2014	Bachelor's degree	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	58

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	17	62
2014	Bachelor's degree	12	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	58

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	16
2014	Bachelor's degree	12	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	58

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	64	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	16
2017	Bachelor's degree	56	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	42
2014	Secondary or high school graduation certificate or equivalent or less	35	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	56	25
2014	Bachelor's degree	37	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	66	58

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	26	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	42
2014	Secondary or high school graduation certificate or equivalent or less	44	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	25
2014	Bachelor's degree	31	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	36	58

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	11	62
2014	Secondary or high school graduation certificate or equivalent or less	22	23
2014	Bachelor's degree	10	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	58

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	65	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	50	16
2017	Bachelor's degree	61	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	42
2014	Secondary or high school graduation certificate or equivalent or less	43	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	57	25
2014	Bachelor's degree	61	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	58

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	23	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	42
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	25
2014	Bachelor's degree	34	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	58

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	16
2017	Bachelor's degree	8	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	42
2014	Bachelor's degree	9	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	58

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	16
2017	Bachelor's degree	19	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	42
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	25
2014	Bachelor's degree	18	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	58

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	16
2017	Bachelor's degree	11	62
2014	Bachelor's degree	7	67

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Secondary or high school graduation certificate or equivalent or less	0	23

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	11
2017	Bachelor's degree	17	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	42
2014	Secondary or high school graduation certificate or equivalent or less	22	23
2014	Bachelor's degree	12	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	58

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	9	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	42
2014	Secondary or high school graduation certificate or equivalent or less	0	23
2014	Bachelor's degree	9	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	58

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	22	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	42
2014	Secondary or high school graduation certificate or equivalent or less	30	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	25
2014	Bachelor's degree	22	67
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	58

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	15
2014	Secondary or high school graduation certificate or equivalent or less	22	23

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	19	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	40
2014	Bachelor's degree	22	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	54

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	10
2017	Bachelor's degree	10	60
2014	Bachelor's degree	12	65

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	24

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	14	60
2014	Secondary or high school graduation certificate or equivalent or less	0	23
2014	Bachelor's degree	15	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	54

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	8	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	54

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	17	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	40
2014	Bachelor's degree	9	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	54

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	21	60
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	11	54

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	9	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	40
2014	Bachelor's degree	8	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	54

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	40	15
2017	Bachelor's degree	39	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	40	40
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	24
2014	Bachelor's degree	35	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	54

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	15	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	40
2014	Bachelor's degree	9	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	54

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	60	15
2017	Bachelor's degree	54	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	40
2014	Secondary or high school graduation certificate or equivalent or less	22	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	63	24
2014	Bachelor's degree	57	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	59	54

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	10
2014	Secondary or high school graduation certificate or equivalent or less	0	23

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	15
2017	Bachelor's degree	73	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	45	40
2014	Secondary or high school graduation certificate or equivalent or less	52	23
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	24
2014	Bachelor's degree	66	65
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	64	54

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	10
2017	Bachelor's degree	13	60
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	13	40
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	54

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	100	0	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	88	12	16
2017	Bachelor's degree	89	11	62
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	95	5	42

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	18	21	6	6	30	9	45	19	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	22	11	18	10	6	28	5	49	24	112
2017	University certificate or diploma below the bachelor's level	15	11	22	15	14	19	4	34	37	27
2017	Bachelor's degree	12	14	18	4	11	30	12	43	26	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	7	13	18	8	11	35	8	35	34	272
2014	Secondary or high school graduation certificate or equivalent or less	7	17	17	7	7	33	12	44	26	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	16	14	7	7	31	6	55	22	119
2014	University certificate or diploma below the bachelor's level	12	10	19	0	19	29	12	37	32	27
2014	Bachelor's degree	10	17	21	8	11	27	6	41	28	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	16	14	18	11	26	7	36	43	238

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	31	13	4	6	15	4	71	13	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	28	11	9	5	11	2	71	16	112
2017	University certificate or diploma below the bachelor's level	23	22	23	18	4	11	0	50	24	27
2017	Bachelor's degree	23	32	17	9	8	10	1	61	20	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	30	22	9	10	12	1	53	22	273
2014	Secondary or high school graduation certificate or equivalent or less	19	32	21	6	7	16	0	60	15	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	28	25	6	4	9	3	60	11	119
2014	University certificate or diploma below the bachelor's level	15	15	18	8	19	21	4	40	35	27
2014	Bachelor's degree	19	31	22	9	8	10	0	56	19	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	27	20	16	9	10	2	49	28	239
2011	Secondary or high school graduation certificate or equivalent or less	28	26	20	6	6	12	1	63	14	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	25	32	17	11	4	10	1	64	17	155
2011	University certificate or diploma below the bachelor's level	17	24	26	14	6	10	3	47	23	30
2011	Bachelor's degree	22	28	20	9	5	14	1	60	17	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	34	19	5	7	12	0	63	15	243

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	90	111
2017	Bachelor's degree	10	90	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	92	273
2014	Secondary or high school graduation certificate or equivalent or less	7	93	95
2014	Bachelor's degree	6	94	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	90	239

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	53	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	21
2014	Bachelor's degree	44	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	25

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	91	11
2017	Bachelor's degree	79	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	91	21
2014	Bachelor's degree	69	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	92	25

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	Bachelor's degree	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21
2014	Bachelor's degree	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21
2014	Bachelor's degree	16

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	0	16

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2017	Bachelor's degree	33	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	20

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	30	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	20

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2017	Bachelor's degree	23	30

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	16	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	48	20
2014	Bachelor's degree	32	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	61	25

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	34	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	33	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	25

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20
2014	Bachelor's degree	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	Bachelor's degree	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	30	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	20
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	25

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	20

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Bachelor's degree	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20
2014	Bachelor's degree	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	37	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	25

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	28	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	21
2014	Bachelor's degree	39	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	25

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	21	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	25

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	21
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	25

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	21
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	25

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11
2017	Bachelor's degree	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	Total responses
2017	Bachelor's degree	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21
2014	Bachelor's degree	16

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	11

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	49	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	46	21
2014	Bachelor's degree	43	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	44	25

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	0	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	23

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21
2014	Bachelor's degree	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Bachelor's degree	0	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	23

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	21
2014	Bachelor's degree	0	16

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	23

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10
2014	Bachelor's degree	0	16

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	36	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	21
2014	Bachelor's degree	38	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	26	23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	51	10
2017	Bachelor's degree	50	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	41	21
2014	Bachelor's degree	57	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	57	23

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	0	10
2017	Bachelor's degree	0	30

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	71	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	21
2014	Bachelor's degree	87	16
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	23

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Bachelor's degree	0	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	0	21

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	91	9	11
2017	Bachelor's degree	83	17	30
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	100	0	21

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	11	20	16	3	0	41	10	62	7	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	13	16	5	2	38	6	59	13	113
2017	University certificate or diploma below the bachelor's level	15	14	30	4	4	26	8	44	11	27
2017	Bachelor's degree	14	11	17	2	5	42	9	51	13	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	11	19	5	3	47	7	41	17	273
2014	Secondary or high school graduation certificate or equivalent or less	6	13	24	2	2	42	11	41	8	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	20	20	1	2	39	6	60	5	119
2014	University certificate or diploma below the bachelor's level	15	0	18	4	11	44	8	31	31	27
2014	Bachelor's degree	9	11	24	2	3	42	9	40	11	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	14	16	6	5	41	10	45	22	239

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	28	30	9	3	1	26	2	81	6	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	35	24	16	4	3	18	1	73	8	113
2017	University certificate or diploma below the bachelor's level	30	29	19	0	4	18	0	72	4	27
2017	Bachelor's degree	30	28	16	4	5	16	2	70	10	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	32	20	6	3	18	1	64	11	272
2014	Secondary or high school graduation certificate or equivalent or less	21	27	18	4	1	29	0	68	7	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	31	22	0	1	18	2	71	1	119
2014	University certificate or diploma below the bachelor's level	15	19	22	0	8	33	4	53	12	27
2014	Bachelor's degree	21	30	22	3	3	18	2	64	8	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	30	19	6	5	18	2	62	14	239
2011	Secondary or high school graduation certificate or equivalent or less	33	30	16	5	0	16	1	75	6	109
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	22	1	1	15	0	71	3	155
2011	University certificate or diploma below the bachelor's level	23	21	33	7	0	16	0	53	8	30
2011	Bachelor's degree	27	27	16	6	3	22	1	69	11	309
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	25	37	17	3	3	15	0	73	7	242

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	87	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	83	111
2017	University certificate or diploma below the bachelor's level	19	81	27
2017	Bachelor's degree	17	83	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	83	273
2014	Secondary or high school graduation certificate or equivalent or less	26	74	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	80	119
2014	Bachelor's degree	11	89	283
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	85	239

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	91	9	12
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	89	11	20
2017	Bachelor's degree	74	26	51
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	79	21	47
2014	Secondary or high school graduation certificate or equivalent or less	61	39	25
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	84	16	24
2014	Bachelor's degree	71	29	30
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	81	19	36

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	55	0	0	0	0	100	0	11
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	33	39	6	22	0	0	72	22	18
2017	Bachelor's degree	67	25	3	5	0	0	92	5	37
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	51	32	5	5	3	3	86	8	37
2014	Secondary or high school graduation certificate or equivalent or less	46	36	0	12	6	0	81	19	15
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	85	10	5	0	0	0	95	0	19
2014	Bachelor's degree	42	38	5	10	5	0	81	14	21
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	55	38	7	0	0	0	93	0	29

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	30	50	6	2	4	3	5	87	7	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	31	41	10	4	7	1	5	77	12	113
2017	University certificate or diploma below the bachelor's level	34	55	11	0	0	0	0	89	0	27
2017	Bachelor's degree	25	40	12	7	4	3	9	74	12	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	24	40	6	10	5	1	13	75	18	272
2014	Secondary or high school graduation certificate or equivalent or less	28	50	12	1	1	4	3	85	2	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	27	55	11	3	1	0	3	85	3	119
2014	University certificate or diploma below the bachelor's level	34	41	11	14	0	0	0	75	14	27
2014	Bachelor's degree	25	51	7	5	3	1	8	83	9	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	46	7	6	2	0	16	81	10	239
2011	Secondary or high school graduation certificate or equivalent or less	29	43	12	8	2	1	4	76	11	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	57	9	2	1	1	2	87	3	153
2011	University certificate or diploma below the bachelor's level	20	63	7	3	0	0	7	89	3	30
2011	Bachelor's degree	21	49	8	8	3	1	11	80	12	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	41	9	5	6	2	17	77	12	243
2008	Secondary or high school graduation certificate or equivalent or less	30	38	10	9	4	5	3	75	14	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	49	9	5	2	5	5	83	7	157
2008	University certificate or diploma below the bachelor's level	15	50	10	4	6	4	10	76	12	41
2008	Bachelor's degree	19	41	10	13	5	2	10	68	21	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	16	40	7	9	4	0	23	74	17	187

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	21	15	2	2	40	13	59	10	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	18	22	11	9	5	30	4	61	22	111
2017	University certificate or diploma below the bachelor's level	8	19	32	4	4	27	7	40	11	27
2017	Bachelor's degree	6	13	20	6	6	36	14	37	24	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	13	18	9	6	39	12	34	30	273
2014	Secondary or high school graduation certificate or equivalent or less	6	10	28	7	2	33	13	31	17	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	11	23	23	6	6	23	10	49	17	119
2014	University certificate or diploma below the bachelor's level	8	12	19	11	0	36	15	40	22	27
2014	Bachelor's degree	5	16	24	6	6	33	11	37	21	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	10	21	7	7	34	16	29	29	239
2011	Secondary or high school graduation certificate or equivalent or less	8	20	32	9	3	24	5	39	16	107
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	10	25	29	5	4	20	8	48	12	153
2011	University certificate or diploma below the bachelor's level	7	24	30	7	0	13	19	46	10	30
2011	Bachelor's degree	6	17	20	6	5	33	14	42	21	313
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	13	24	5	6	31	13	37	21	243

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	41	29	6	1	2	16	4	88	4	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	43	23	8	5	2	15	5	82	8	113
2017	University certificate or diploma below the bachelor's level	45	26	22	0	4	4	0	73	4	27
2017	Bachelor's degree	37	25	10	4	4	12	8	77	10	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	32	26	10	2	2	15	13	81	6	273
2014	Secondary or high school graduation certificate or equivalent or less	34	33	13	4	2	13	2	78	7	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	41	10	2	1	13	3	85	3	119
2014	University certificate or diploma below the bachelor's level	29	41	11	4	4	11	0	79	8	27
2014	Bachelor's degree	33	30	13	4	4	9	8	75	9	284
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	26	14	4	3	10	16	72	10	239
2011	Secondary or high school graduation certificate or equivalent or less	35	30	16	2	2	11	5	77	4	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	31	15	3	3	8	1	77	6	154
2011	University certificate or diploma below the bachelor's level	30	20	16	13	7	3	10	58	23	30
2011	Bachelor's degree	31	29	12	6	3	11	9	75	10	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	23	11	7	5	9	17	68	17	244
2008	Secondary or high school graduation certificate or equivalent or less	39	29	12	2	4	12	4	80	6	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	34	8	5	2	12	5	82	8	157
2008	University certificate or diploma below the bachelor's level	38	27	6	3	0	16	10	87	4	41
2008	Bachelor's degree	28	25	11	3	2	20	10	77	7	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	29	9	4	3	9	23	76	11	187

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	32	35	5	0	2	22	4	91	3	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	30	31	7	5	2	20	5	80	10	113
2017	University certificate or diploma below the bachelor's level	33	30	18	11	4	4	0	66	15	27
2017	Bachelor's degree	29	26	13	5	3	16	8	72	10	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	25	13	5	5	18	12	66	15	273
2014	Secondary or high school graduation certificate or equivalent or less	28	23	18	6	2	20	2	66	11	96
2014	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	29	24	3	3	14	3	63	7	119
2014	University certificate or diploma below the bachelor's level	26	41	11	0	4	18	0	82	5	27
2014	Bachelor's degree	21	27	17	7	5	16	8	63	15	283
2014	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	15	24	15	6	6	18	16	59	17	239
2011	Secondary or high school graduation certificate or equivalent or less	29	28	21	5	3	10	4	66	10	108
2011	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	34	17	2	3	13	2	73	6	154
2011	University certificate or diploma below the bachelor's level	26	24	16	7	10	10	7	59	21	30
2011	Bachelor's degree	23	28	14	7	4	15	9	68	14	312
2011	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	21	25	14	6	5	14	15	64	16	244
2008	Secondary or high school graduation certificate or equivalent or less	35	22	12	6	6	14	6	70	16	115
2008	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	28	32	12	8	2	11	6	72	13	157
2008	University certificate or diploma below the bachelor's level	23	32	19	2	5	9	10	68	9	40
2008	Bachelor's degree	25	26	12	8	5	17	8	68	16	255
2008	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	27	15	6	5	8	20	64	15	187

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	28	7	3	6	1	1	83	9	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	64	22	4	6	4	0	0	86	10	112
2017	University certificate or diploma below the bachelor's level	48	34	7	4	7	0	0	82	11	27
2017	Bachelor's degree	59	23	6	6	6	0	0	82	12	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	28	7	5	6	0	0	81	11	273

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	58	26	5	3	5	2	1	87	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	62	25	7	3	3	0	0	87	6	112
2017	University certificate or diploma below the bachelor's level	49	33	7	11	0	0	0	82	11	27
2017	Bachelor's degree	60	24	6	3	6	2	0	85	9	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	56	25	10	4	5	0	0	81	9	273

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	27	48	10	7	3	4	78	11	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	32	39	8	8	6	7	76	15	113
2017	University certificate or diploma below the bachelor's level	42	18	15	14	7	4	62	23	27
2017	Bachelor's degree	27	43	11	11	5	3	73	16	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	23	42	15	13	5	3	66	19	273

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	38	16	18	8	0	1	58	26	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	24	36	10	15	13	2	0	61	29	112
2017	University certificate or diploma below the bachelor's level	22	40	4	16	18	0	0	62	34	27
2017	Bachelor's degree	15	41	14	16	13	0	0	56	30	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	32	15	22	16	2	0	46	39	272

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	29	25	14	16	2	1	43	31	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	27	13	17	24	0	2	45	42	113
2017	University certificate or diploma below the bachelor's level	29	19	18	9	25	0	0	48	34	27
2017	Bachelor's degree	16	24	19	20	21	0	0	40	41	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	23	21	13	24	0	1	42	37	272

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	16	26	33	14	9	1	43	24	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	24	21	19	18	1	42	37	113
2017	University certificate or diploma below the bachelor's level	17	28	25	4	26	0	46	29	27
2017	Bachelor's degree	15	22	29	17	16	0	37	33	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	23	24	24	21	0	31	45	273

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	30	25	15	9	0	50	24	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	20	21	30	12	15	2	42	28	112
2017	University certificate or diploma below the bachelor's level	12	31	18	15	19	4	45	36	26
2017	Bachelor's degree	19	26	25	19	10	0	46	29	304
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	10	28	22	20	19	1	38	39	272

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	20	14	31	15	20	0	0	34	35	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	13	19	21	20	26	1	1	32	46	112
2017	University certificate or diploma below the bachelor's level	14	23	27	7	26	0	4	38	34	27
2017	Bachelor's degree	16	20	24	19	20	0	0	37	40	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	17	23	25	26	0	0	26	50	272

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	44	17	20	6	5	0	8	66	12	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	29	23	8	4	0	7	62	13	113
2017	University certificate or diploma below the bachelor's level	38	18	15	14	11	0	4	59	26	27
2017	Bachelor's degree	35	27	17	11	7	1	3	64	18	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	22	28	21	12	14	0	2	52	27	272

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	26	33	26	13	2	0	59	15	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	37	23	24	10	5	1	60	16	111
2017	University certificate or diploma below the bachelor's level	42	18	14	11	15	0	60	26	27
2017	Bachelor's degree	24	29	21	14	12	0	53	26	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	18	24	25	17	15	0	42	33	273

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	23	36	19	11	7	4	0	61	19	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	26	33	17	13	6	1	4	62	20	111
2017	University certificate or diploma below the bachelor's level	23	26	19	11	14	0	8	52	27	27
2017	Bachelor's degree	24	32	23	12	8	0	1	57	20	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	20	30	28	12	10	0	1	50	22	273

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	26	25	12	16	0	0	48	27	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	23	31	22	11	12	0	1	54	23	111
2017	University certificate or diploma below the bachelor's level	16	17	34	19	11	0	4	34	31	27
2017	Bachelor's degree	20	31	23	14	11	1	1	52	26	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	12	29	28	17	13	0	1	42	30	272

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	24	30	17	17	12	0	0	55	29	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	30	24	15	9	1	1	52	24	111
2017	University certificate or diploma below the bachelor's level	22	22	15	22	11	0	8	48	35	27
2017	Bachelor's degree	22	28	20	17	12	0	1	50	30	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	27	24	16	14	0	1	45	31	273

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	29	18	8	11	2	2	61	20	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	29	33	23	7	7	0	1	63	15	109
2017	University certificate or diploma below the bachelor's level	38	25	15	18	4	0	0	63	22	27
2017	Bachelor's degree	29	35	21	8	6	0	1	64	14	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	28	29	21	11	8	0	2	59	20	272

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	22	9	4	2	1	5	84	6	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	67	18	8	6	1	0	1	85	6	113
2017	University certificate or diploma below the bachelor's level	67	12	7	11	4	0	0	78	14	27
2017	Bachelor's degree	57	21	14	4	3	0	1	79	7	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	29	13	7	2	0	2	78	9	273

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	11	6	1	6	2	5	86	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	10	9	4	3	1	3	84	7	113
2017	University certificate or diploma below the bachelor's level	75	11	0	4	7	0	4	89	11	27
2017	Bachelor's degree	69	12	7	6	4	0	2	83	10	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	70	14	5	4	4	1	2	86	8	273

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	49	26	13	4	4	1	5	79	8	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	25	10	2	2	1	1	85	5	113
2017	University certificate or diploma below the bachelor's level	64	19	7	7	4	0	0	82	11	27
2017	Bachelor's degree	53	25	12	5	3	0	2	80	8	306
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	30	10	2	2	0	2	86	4	273

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	57	19	11	4	8	2	77	12	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	59	17	11	7	5	2	77	12	113
2017	University certificate or diploma below the bachelor's level	63	19	11	4	4	0	82	7	27
2017	Bachelor's degree	54	21	10	8	5	1	76	13	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	47	22	13	9	7	2	71	16	273

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	51	13	7	1	2	0	26	86	5	81
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	61	13	2	0	1	1	23	96	1	113
2017	University certificate or diploma below the bachelor's level	68	0	7	4	0	0	22	86	5	27
2017	Bachelor's degree	51	15	7	2	1	0	25	88	3	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	49	18	8	3	2	0	21	84	6	272

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	62	16	7	1	1	0	13	90	3	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	70	18	2	0	2	1	8	96	2	111
2017	University certificate or diploma below the bachelor's level	78	11	0	4	0	0	7	96	4	27
2017	Bachelor's degree	64	20	6	1	1	0	8	91	2	305
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	62	19	10	2	2	0	5	86	4	272

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	69	7	7	4	4	1	8	84	9	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	71	10	9	4	2	0	4	85	6	113
2017	University certificate or diploma below the bachelor's level	78	11	7	4	0	0	0	89	4	27
2017	Bachelor's degree	71	9	5	3	6	0	6	85	9	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	71	10	6	4	5	0	3	84	9	273

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	45	22	20	7	2	1	4	70	10	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	55	25	10	5	5	0	0	80	10	113
2017	University certificate or diploma below the bachelor's level	78	11	7	4	0	0	0	90	4	27
2017	Bachelor's degree	51	27	13	4	2	0	4	81	6	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	54	26	14	3	1	0	2	81	4	273

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	12	27	42	13	7	0	39	20	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	14	30	34	10	10	2	45	20	113
2017	University certificate or diploma below the bachelor's level	12	33	30	15	11	0	45	26	27
2017	Bachelor's degree	9	28	41	13	8	0	37	22	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	4	19	40	27	9	0	23	36	273

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	9	21	47	14	8	0	22	31	80
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	12	19	38	19	11	1	30	32	112
2017	University certificate or diploma below the bachelor's level	15	18	45	23	0	0	23	33	27
2017	Bachelor's degree	11	25	36	20	9	0	29	35	308
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	14	26	40	14	6	0	20	40	273

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	22	32	24	8	7	3	2	23	77	82
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	34	22	13	12	16	3	0	35	65	113
2017	University certificate or diploma below the bachelor's level	8	20	20	15	30	4	4	9	91	26
2017	Bachelor's degree	20	25	21	17	16	1	0	20	80	307
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	19	27	20	15	17	2	0	19	81	273

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	7	58
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	21	72
2017	University certificate or diploma below the bachelor's level	31	22
2017	Bachelor's degree	26	241
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	27	215

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	29	58
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	39	72
2017	University certificate or diploma below the bachelor's level	37	22
2017	Bachelor's degree	38	241
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	34	215

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	5	58
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	19	72
2017	University certificate or diploma below the bachelor's level	15	22
2017	Bachelor's degree	24	241
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	17	215

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	53	58
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	66	72
2017	University certificate or diploma below the bachelor's level	64	22
2017	Bachelor's degree	51	241
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	53	215

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	2	58
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	72
2017	University certificate or diploma below the bachelor's level	5	22
2017	Bachelor's degree	9	241
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	9	215

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	37	58
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	38	72
2017	University certificate or diploma below the bachelor's level	40	22
2017	Bachelor's degree	40	241
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	42	215

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	0	60	12	13	2	14	55
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	7	40	23	8	3	19	70
2017	University certificate or diploma below the bachelor's level	4	37	22	18	0	19	22
2017	Bachelor's degree	3	45	18	11	5	18	241
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	3	36	22	9	5	24	210

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	13	26	11	18	20	3	10	44	43	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	17	21	15	10	23	3	12	44	39	72
2017	University certificate or diploma below the bachelor's level	0	13	13	19	35	0	19	16	67	22
2017	Bachelor's degree	12	20	12	24	25	1	6	34	53	243
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	8	16	16	18	33	1	8	26	57	215

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Secondary or high school graduation certificate or equivalent or less	3	7	11	14	57	2	7	11	77	59
2017	Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma	5	12	8	17	49	5	4	20	72	72
2017	University certificate or diploma below the bachelor's level	0	0	0	33	58	0	9	0	100	22
2017	Bachelor's degree	3	5	6	19	60	2	5	9	85	242
2017	University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate	1	4	8	16	63	2	6	5	86	214

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 115. What is the highest level of education you have ever completed?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.