2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 44 9 8 9 0 0 74 17 162
2017 PM-02 20 61 7 0 13 0 0 80 13 14
2017 PM-03 27 39 15 19 0 0 0 66 19 26
2017 PM-04 34 39 10 9 8 0 0 73 17 47
2017 PM-05 32 47 5 7 9 0 0 79 16 44
2017 PM-06 35 39 9 4 13 0 0 74 17 23
2014 PM 28 35 10 16 11 0 0 63 27 187
2014 PM-02 14 43 0 7 36 0 0 57 43 14
2014 PM-04 15 50 19 11 6 0 0 65 17 54
2014 PM-05 26 32 4 30 9 0 0 57 38 47
2014 PM-06 44 27 8 10 11 0 0 71 21 63
2011 PM 31 40 14 7 8 0 0 71 15 228
2011 PM-02 17 52 4 17 9 0 0 70 26 23
2011 PM-04 21 44 25 5 5 0 0 66 10 61
2011 PM-05 35 37 13 6 10 0 0 71 15 52
2011 PM-06 43 35 10 4 9 0 0 78 13 80
2008 PM 30 41 11 10 7 0 0 72 17 228
2008 PM-02 30 41 15 15 0 0 0 70 15 27
2008 PM-03 15 38 23 15 8 0 0 54 23 13
2008 PM-04 36 42 9 6 8 0 0 77 13 53
2008 PM-05 26 40 14 14 5 0 0 67 19 57
2008 PM-06 34 43 5 8 9 2 0 78 17 65

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 37 9 13 13 0 0 65 26 163
2017 PM-02 48 33 0 0 20 0 0 80 20 14
2017 PM-03 38 28 4 19 12 0 0 66 30 26
2017 PM-04 29 38 10 15 8 0 0 67 23 48
2017 PM-05 16 45 11 14 14 0 0 61 28 44
2017 PM-06 27 34 9 9 22 0 0 61 30 23

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 47 7 4 1 0 0 88 5 163
2017 PM-02 33 48 7 0 13 0 0 80 13 14
2017 PM-03 47 35 8 11 0 0 0 81 11 26
2017 PM-04 41 46 8 4 0 0 0 88 4 48
2017 PM-05 39 52 9 0 0 0 0 91 0 44
2017 PM-06 52 39 4 4 0 0 0 91 4 23
2014 PM 51 29 10 6 3 1 0 81 9 186
2014 PM-02 36 36 14 7 7 0 0 71 14 14
2014 PM-04 50 28 17 4 0 2 0 79 4 54
2014 PM-05 49 32 6 11 2 0 0 81 13 47
2014 PM-06 60 24 6 6 3 0 0 84 10 62
2011 PM 54 31 10 2 3 0 0 84 6 229
2011 PM-02 52 35 9 4 0 0 0 87 4 23
2011 PM-04 41 41 13 2 3 0 0 82 5 61
2011 PM-05 49 40 6 4 2 0 0 89 6 53
2011 PM-06 66 18 11 0 5 0 0 84 5 80

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 33 42 9 10 7 0 0 75 16 162
2017 PM-02 26 48 13 0 13 0 0 74 13 14
2017 PM-03 39 27 4 30 0 0 0 66 30 26
2017 PM-04 38 38 8 8 8 0 0 75 16 48
2017 PM-05 30 50 7 7 7 0 0 79 14 44
2017 PM-06 32 50 9 5 5 0 0 82 9 22
2014 PM 34 36 13 11 7 0 0 70 18 187
2014 PM-02 21 29 7 14 29 0 0 50 43 14
2014 PM-04 26 46 17 7 4 0 0 72 11 54
2014 PM-05 32 36 9 17 6 0 0 68 23 47
2014 PM-06 48 27 13 8 5 0 0 75 13 63
2011 PM 35 45 9 7 4 0 0 80 11 229
2011 PM-02 22 48 9 17 4 0 0 70 22 23
2011 PM-04 33 54 7 3 3 0 0 87 7 61
2011 PM-05 34 47 13 4 2 0 0 81 6 53
2011 PM-06 45 35 10 4 6 0 0 80 10 80
2008 PM 37 45 6 9 3 0 0 82 12 229
2008 PM-02 37 48 15 0 0 0 0 85 0 27
2008 PM-03 31 31 15 23 0 0 0 62 23 13
2008 PM-04 45 36 11 4 4 0 0 81 8 53
2008 PM-05 34 52 3 10 0 0 0 86 10 58
2008 PM-06 35 49 0 11 5 0 0 85 15 65

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 23 33 18 10 16 0 0 56 26 162
2017 PM-02 44 28 0 0 28 0 0 72 28 13
2017 PM-03 27 38 8 11 15 0 0 66 27 26
2017 PM-04 17 46 16 10 10 0 0 63 21 48
2017 PM-05 23 20 23 14 21 0 0 43 34 44
2017 PM-06 18 30 35 4 13 0 0 48 17 23
2014 PM 9 24 20 21 26 0 0 33 47 187
2014 PM-02 0 29 7 14 50 0 0 29 64 14
2014 PM-04 4 30 32 13 22 0 0 33 35 54
2014 PM-05 15 15 15 26 30 0 0 30 55 47
2014 PM-06 11 27 16 25 21 0 0 38 46 63
2011 PM 13 32 23 16 16 0 0 45 32 228
2011 PM-02 9 35 13 13 30 0 0 43 43 23
2011 PM-04 10 40 28 15 5 2 0 51 20 60
2011 PM-05 9 26 25 19 21 0 0 36 40 53
2011 PM-06 19 25 23 15 19 0 0 44 34 80

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 37 16 12 14 0 0 58 26 163
2017 PM-02 41 26 7 0 26 0 0 67 26 14
2017 PM-03 27 35 8 15 15 0 0 62 31 26
2017 PM-04 14 51 16 12 6 0 0 65 19 48
2017 PM-05 23 27 16 14 21 0 0 50 34 44
2017 PM-06 14 39 26 13 9 0 0 53 22 23
2014 PM 9 27 20 22 22 0 0 36 44 187
2014 PM-02 0 29 7 21 43 0 0 29 64 14
2014 PM-04 6 30 30 19 17 0 0 35 35 54
2014 PM-05 11 23 11 30 26 0 0 34 55 47
2014 PM-06 11 29 21 21 19 0 0 40 40 63
2011 PM 16 36 18 14 16 1 0 52 30 228
2011 PM-02 9 43 9 13 26 0 0 52 39 23
2011 PM-04 16 46 21 10 5 2 0 63 15 61
2011 PM-05 12 29 19 19 21 0 0 40 40 52
2011 PM-06 21 29 16 14 19 1 0 51 33 80
2008 PM 18 32 22 15 12 1 0 51 27 229
2008 PM-02 11 48 26 11 4 0 0 59 15 27
2008 PM-03 23 31 23 8 8 8 0 58 17 13
2008 PM-04 30 30 17 11 9 2 0 62 21 53
2008 PM-05 14 29 22 16 19 0 0 43 34 58
2008 PM-06 14 31 22 23 11 0 0 45 34 65

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 24 22 13 17 3 1 46 31 162
2017 PM-02 21 26 20 13 20 0 0 48 33 14
2017 PM-03 31 20 8 7 23 11 0 57 34 26
2017 PM-04 19 19 34 13 13 2 0 39 26 47
2017 PM-05 16 34 14 11 25 0 0 50 37 44
2017 PM-06 18 26 30 13 4 4 4 48 19 23
2014 PM 13 18 24 16 25 4 1 33 43 187
2014 PM-02 14 14 14 14 36 7 0 31 54 14
2014 PM-04 7 20 33 7 26 6 0 29 35 54
2014 PM-05 17 15 23 11 26 6 2 35 40 47
2014 PM-06 14 17 21 25 21 2 0 32 47 63
2011 PM 16 28 15 16 20 4 0 46 38 229
2011 PM-02 9 26 4 17 35 4 4 38 57 23
2011 PM-04 15 33 15 16 16 5 0 50 34 61
2011 PM-05 17 30 17 13 19 4 0 49 33 53
2011 PM-06 18 24 20 18 16 5 0 43 36 80
2008 PM 18 24 17 19 15 7 1 45 37 229
2008 PM-02 22 30 15 11 11 7 4 58 25 27
2008 PM-03 31 15 0 31 8 15 0 55 45 13
2008 PM-04 19 25 11 21 13 11 0 49 38 53
2008 PM-05 19 19 12 26 19 5 0 40 47 58
2008 PM-06 12 28 29 14 12 3 2 42 27 65
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 30 11 6 7 2 1 75 13 163
2017 PM-02 33 41 7 7 13 0 0 74 20 14
2017 PM-03 51 27 11 0 8 4 0 80 8 26
2017 PM-04 41 27 12 6 4 4 4 75 12 48
2017 PM-05 37 43 9 2 7 2 0 81 10 44
2017 PM-06 48 4 22 17 9 0 0 53 26 23
2014 PM 44 28 11 9 5 2 1 75 14 187
2014 PM-02 29 29 14 21 7 0 0 57 29 14
2014 PM-04 56 19 15 4 4 2 2 77 8 54
2014 PM-05 43 36 4 13 4 0 0 79 17 47
2014 PM-06 43 29 13 6 5 5 0 75 12 63
2011 PM 36 32 11 7 10 2 0 71 18 228
2011 PM-02 22 52 4 4 17 0 0 74 22 23
2011 PM-04 28 39 15 8 8 2 0 68 17 61
2011 PM-05 51 23 13 6 6 2 0 75 12 53
2011 PM-06 34 31 9 8 14 4 1 68 22 80
2008 PM 47 22 8 9 10 3 2 72 20 229
2008 PM-02 56 22 7 7 7 0 0 78 15 27
2008 PM-03 46 15 15 23 0 0 0 62 23 13
2008 PM-04 43 25 9 9 6 6 2 73 16 53
2008 PM-05 52 19 7 5 14 2 2 73 20 58
2008 PM-06 43 22 6 12 11 5 2 69 25 65

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 27 9 11 7 2 1 72 19 163
2017 PM-02 54 13 7 13 13 0 0 67 26 14
2017 PM-03 43 26 12 15 4 0 0 69 19 26
2017 PM-04 48 19 8 10 6 4 4 73 18 48
2017 PM-05 37 45 5 5 7 2 0 84 12 44
2017 PM-06 40 17 22 17 4 0 0 57 22 23
2014 PM 42 28 11 10 9 0 1 70 19 187
2014 PM-02 29 29 0 29 14 0 0 57 43 14
2014 PM-04 56 20 15 6 2 0 2 77 8 54
2014 PM-05 36 40 4 13 6 0 0 77 19 47
2014 PM-06 38 25 14 10 13 0 0 63 22 63
2011 PM 40 26 9 14 10 0 0 67 24 228
2011 PM-02 43 26 4 9 13 4 0 73 23 23
2011 PM-04 31 34 8 16 10 0 0 66 26 61
2011 PM-05 50 25 6 15 4 0 0 75 19 52
2011 PM-06 39 21 11 16 13 0 0 60 29 80
2008 PM 41 26 8 13 11 1 0 68 24 229
2008 PM-02 56 15 4 15 7 4 0 73 23 27
2008 PM-03 23 38 0 15 15 0 8 67 33 13
2008 PM-04 38 30 11 13 8 0 0 68 21 53
2008 PM-05 43 24 7 14 12 0 0 67 26 58
2008 PM-06 40 26 8 12 12 2 0 67 25 65

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 52 23 11 7 8 0 0 74 15 162
2017 PM-02 61 13 7 0 20 0 0 74 20 14
2017 PM-03 51 23 11 11 4 0 0 73 15 26
2017 PM-04 56 21 8 6 9 0 0 77 15 48
2017 PM-05 46 32 11 7 5 0 0 77 12 44
2017 PM-06 46 18 18 9 9 0 0 64 18 22
2014 PM 44 28 10 9 10 0 0 72 19 187
2014 PM-02 36 29 21 0 14 0 0 64 14 14
2014 PM-04 52 26 11 7 4 0 0 78 11 54
2014 PM-05 38 32 11 9 11 0 0 70 19 47
2014 PM-06 46 24 6 11 13 0 0 70 24 63

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 25 31 15 10 14 4 1 59 26 163
2017 PM-02 48 13 7 13 20 0 0 61 33 14
2017 PM-03 19 38 8 4 23 8 0 62 30 26
2017 PM-04 19 33 21 8 13 4 2 55 22 48
2017 PM-05 25 27 16 18 12 2 0 53 30 44
2017 PM-06 30 35 13 9 9 5 0 68 18 23
2014 PM 11 26 22 14 17 10 0 41 35 187
2014 PM-02 14 14 21 21 21 7 0 31 46 14
2014 PM-04 7 26 26 9 19 13 0 38 32 54
2014 PM-05 11 30 17 13 17 13 0 46 34 47
2014 PM-06 13 25 24 17 14 6 0 41 34 63
2011 PM 23 23 18 12 15 9 0 50 30 229
2011 PM-02 13 22 13 22 22 9 0 38 48 23
2011 PM-04 18 28 13 11 13 16 0 55 29 61
2011 PM-05 26 8 25 19 19 4 0 35 39 53
2011 PM-06 28 26 19 6 15 6 0 57 23 80

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 31 12 14 20 1 1 53 35 162
2017 PM-02 26 41 0 13 20 0 0 67 33 14
2017 PM-03 20 24 4 21 32 0 0 44 53 25
2017 PM-04 17 33 11 16 17 4 2 53 35 48
2017 PM-05 23 27 18 14 19 0 0 50 32 44
2017 PM-06 22 34 17 9 17 0 0 57 26 23
2014 PM 9 23 20 21 26 1 0 32 48 186
2014 PM-02 7 7 21 14 50 0 0 14 64 14
2014 PM-04 7 22 22 22 24 2 0 30 47 54
2014 PM-05 7 24 22 17 28 2 0 31 47 46
2014 PM-06 11 29 17 19 24 0 0 40 43 63
2011 PM 19 29 17 14 20 2 0 49 34 229
2011 PM-02 9 30 13 9 35 4 0 41 45 23
2011 PM-04 21 31 20 13 11 3 0 54 25 61
2011 PM-05 13 25 19 17 25 2 0 38 42 53
2011 PM-06 25 26 13 15 20 1 0 52 35 80
2008 PM 16 25 20 17 19 3 0 43 37 227
2008 PM-02 15 31 23 12 19 0 0 46 31 26
2008 PM-03 8 46 31 8 8 0 0 54 15 13
2008 PM-04 25 28 15 13 15 4 0 55 29 53
2008 PM-05 12 17 21 19 28 3 0 30 48 58
2008 PM-06 16 23 19 25 17 0 0 39 42 64

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 25 13 20 20 5 1 44 43 163
2017 PM-02 26 35 0 13 26 0 0 61 39 14
2017 PM-03 16 15 4 27 27 11 0 34 61 26
2017 PM-04 15 29 13 16 19 6 2 47 39 48
2017 PM-05 16 27 18 20 16 2 0 44 37 44
2017 PM-06 14 22 22 17 22 5 0 37 41 23
2014 PM 6 14 20 29 27 4 0 22 58 187
2014 PM-02 7 7 7 14 57 7 0 15 77 14
2014 PM-04 6 11 24 33 20 6 0 18 57 54
2014 PM-05 4 17 17 32 26 4 0 22 60 47
2014 PM-06 10 17 22 22 27 2 0 27 50 63
2011 PM 11 27 16 22 19 5 0 40 43 229
2011 PM-02 4 13 17 26 30 9 0 19 62 23
2011 PM-04 5 30 26 23 8 8 0 38 34 61
2011 PM-05 8 19 11 32 28 2 0 27 62 53
2011 PM-06 18 31 13 18 18 4 0 51 36 80
2008 PM 8 22 19 27 20 3 0 31 49 228
2008 PM-02 7 30 30 19 11 4 0 38 31 27
2008 PM-03 0 38 31 15 8 8 0 42 25 13
2008 PM-04 12 29 12 31 10 8 0 44 44 52
2008 PM-05 7 10 21 29 31 2 0 18 61 58
2008 PM-06 9 20 17 26 28 0 0 29 54 65

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 29 17 14 22 4 0 45 37 163
2017 PM-02 20 41 0 13 26 0 0 61 39 14
2017 PM-03 15 35 11 11 19 8 0 54 33 26
2017 PM-04 14 21 15 17 25 8 0 38 46 48
2017 PM-05 14 29 23 14 21 0 0 43 34 44
2017 PM-06 9 26 30 13 22 0 0 35 34 23
2014 PM 9 22 19 20 26 5 0 32 48 187
2014 PM-02 7 7 14 21 50 0 0 14 71 14
2014 PM-04 6 20 26 15 22 11 0 29 42 54
2014 PM-05 9 21 19 30 21 0 0 30 51 47
2014 PM-06 11 29 16 17 24 3 0 41 43 63
2011 PM 12 29 17 18 17 7 0 44 37 229
2011 PM-02 13 13 17 30 26 0 0 26 57 23
2011 PM-04 8 33 23 11 11 13 0 47 26 61
2011 PM-05 8 23 13 30 23 4 0 31 55 53
2011 PM-06 20 33 15 11 16 5 0 55 29 80
2008 PM 9 17 21 21 24 7 0 28 49 229
2008 PM-02 0 26 22 33 15 4 0 27 50 27
2008 PM-03 8 31 8 23 31 0 0 38 54 13
2008 PM-04 11 21 26 13 19 9 0 35 35 53
2008 PM-05 5 14 21 28 28 5 0 20 58 58
2008 PM-06 14 12 17 20 29 8 0 28 53 65

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 29 13 20 20 2 0 46 41 163
2017 PM-02 41 26 7 0 26 0 0 67 26 14
2017 PM-03 11 19 8 20 32 11 0 34 58 26
2017 PM-04 17 27 13 21 21 2 0 44 43 48
2017 PM-05 12 41 18 16 14 0 0 52 30 44
2017 PM-06 14 22 17 34 13 0 0 35 47 23
2014 PM 5 26 16 27 25 2 0 32 53 187
2014 PM-02 0 36 7 7 43 7 0 38 54 14
2014 PM-04 6 24 22 24 20 4 0 31 46 54
2014 PM-05 4 26 15 34 21 0 0 30 55 47
2014 PM-06 6 25 13 30 25 0 0 32 56 63
2011 PM 11 31 15 22 20 1 0 42 42 229
2011 PM-02 4 26 17 26 26 0 0 30 52 23
2011 PM-04 13 25 23 23 13 3 0 39 37 61
2011 PM-05 8 26 13 26 26 0 0 34 53 53
2011 PM-06 16 35 11 19 19 0 0 51 38 80
2008 PM 13 25 15 26 19 1 0 38 46 229
2008 PM-02 4 41 11 33 11 0 0 44 44 27
2008 PM-03 0 46 15 31 8 0 0 46 38 13
2008 PM-04 19 30 9 28 9 4 0 51 39 53
2008 PM-05 10 17 19 26 28 0 0 28 53 58
2008 PM-06 14 20 17 22 26 2 0 34 48 65
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 33 10 15 11 1 0 63 26 163
2017 PM-02 48 26 7 7 13 0 0 74 20 14
2017 PM-03 38 23 16 15 4 4 0 64 20 26
2017 PM-04 31 36 6 17 10 0 0 67 27 48
2017 PM-05 16 41 14 18 12 0 0 57 30 44
2017 PM-06 27 34 4 17 17 0 0 61 34 23
2014 PM 18 28 20 16 17 0 1 47 33 187
2014 PM-02 21 7 7 36 29 0 0 29 64 14
2014 PM-04 13 35 30 11 11 0 0 48 22 54
2014 PM-05 21 21 17 19 21 0 0 43 40 47
2014 PM-06 19 33 16 16 16 0 0 52 32 63
2011 PM 27 27 17 16 12 0 0 54 29 229
2011 PM-02 30 22 13 4 30 0 0 52 35 23
2011 PM-04 20 31 25 15 8 0 2 52 23 61
2011 PM-05 30 30 15 19 6 0 0 60 25 53
2011 PM-06 26 23 18 18 16 0 0 49 34 80

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 38 9 22 9 1 0 60 31 163
2017 PM-02 35 33 7 13 7 7 0 72 21 14
2017 PM-03 22 40 0 27 11 0 0 62 38 26
2017 PM-04 27 42 10 11 10 0 0 69 21 48
2017 PM-05 14 41 9 32 5 0 0 54 37 44
2017 PM-06 18 26 22 22 13 0 0 44 34 23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 22 16 13 17 17 2 43 37 163
2017 PM-02 13 13 20 0 26 28 0 36 37 14
2017 PM-03 11 8 8 24 11 38 0 31 56 26
2017 PM-04 10 21 19 11 15 21 4 41 34 48
2017 PM-05 9 25 20 16 18 7 5 38 39 44
2017 PM-06 22 34 9 13 17 5 0 59 32 23
2014 PM 10 20 21 14 19 13 3 36 39 187
2014 PM-02 0 7 36 0 36 14 7 9 45 14
2014 PM-04 4 20 26 13 13 20 4 32 34 54
2014 PM-05 9 11 17 26 28 11 0 21 60 47
2014 PM-06 19 30 17 13 11 8 2 54 26 63

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 38 6 10 8 1 0 76 18 163
2017 PM-02 48 33 0 7 13 0 0 80 20 14
2017 PM-03 43 31 4 19 4 0 0 73 23 26
2017 PM-04 44 33 6 6 9 2 0 79 15 48
2017 PM-05 25 47 9 9 7 2 0 74 16 44
2017 PM-06 35 39 4 13 9 0 0 74 22 23
2014 PM 42 28 10 8 11 0 1 70 19 187
2014 PM-02 29 29 14 14 14 0 0 57 29 14
2014 PM-04 54 26 9 6 4 0 2 81 9 54
2014 PM-05 30 43 9 6 13 0 0 72 19 47
2014 PM-06 44 19 13 10 14 0 0 63 24 63
2011 PM 35 30 12 14 9 0 0 65 23 228
2011 PM-02 26 43 9 9 13 0 0 70 22 23
2011 PM-04 26 41 11 13 8 0 0 67 21 61
2011 PM-05 43 21 13 13 8 0 2 65 21 53
2011 PM-06 37 25 10 18 10 0 0 62 28 79
2008 PM 36 30 12 10 10 2 0 67 20 229
2008 PM-02 52 22 15 7 0 4 0 77 8 27
2008 PM-03 31 15 31 8 15 0 0 46 23 13
2008 PM-04 40 30 8 9 9 4 0 73 20 53
2008 PM-05 31 36 14 7 12 0 0 67 19 58
2008 PM-06 34 29 11 12 12 2 0 64 25 65

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 31 13 13 9 2 9 61 24 55
2017 PM-05 24 24 21 14 7 3 7 54 23 29
2017 PM-06 23 32 5 14 14 0 14 63 31 22
2014 PM 29 31 14 12 4 2 8 67 17 51
2014 PM-06 30 32 16 9 2 2 9 69 13 44

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 33 9 13 7 4 0 70 21 163
2017 PM-02 48 20 7 0 26 0 0 67 26 14
2017 PM-03 30 36 8 15 4 8 0 71 21 26
2017 PM-04 35 34 13 10 4 4 0 72 15 48
2017 PM-05 30 34 7 20 5 5 0 66 26 44
2017 PM-06 44 34 9 9 4 0 0 78 13 23
2014 PM 28 34 13 12 10 1 2 64 23 187
2014 PM-02 21 21 7 21 29 0 0 43 50 14
2014 PM-04 26 33 24 9 6 0 2 60 15 54
2014 PM-05 19 47 6 15 9 2 2 69 24 47
2014 PM-06 38 30 13 13 5 2 0 69 18 63
2011 PM 34 34 11 10 10 0 1 69 20 229
2011 PM-02 30 30 9 9 22 0 0 61 30 23
2011 PM-04 38 34 10 10 8 0 0 72 18 61
2011 PM-05 26 36 13 15 9 0 0 62 25 53
2011 PM-06 40 33 13 5 9 0 1 73 14 80
2008 PM 31 37 11 12 7 1 0 69 19 229
2008 PM-02 22 44 19 7 7 0 0 67 15 27
2008 PM-03 15 38 23 8 8 8 0 58 17 13
2008 PM-04 38 38 9 9 6 0 0 75 15 53
2008 PM-05 26 36 14 16 7 2 0 63 23 58
2008 PM-06 35 35 3 15 9 2 0 72 25 65

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 27 13 9 12 8 1 63 23 163
2017 PM-02 41 13 13 7 20 7 0 58 28 14
2017 PM-03 19 31 12 15 11 11 0 56 30 26
2017 PM-04 27 21 16 13 8 13 2 56 25 48
2017 PM-05 30 27 14 9 16 5 0 59 26 44
2017 PM-06 44 43 4 0 9 0 0 87 9 23
2014 PM 23 26 16 13 11 9 2 54 28 187
2014 PM-02 14 14 21 21 29 0 0 29 50 14
2014 PM-04 13 28 15 9 13 19 4 52 29 54
2014 PM-05 17 28 17 19 11 6 2 49 33 47
2014 PM-06 38 25 17 13 3 3 0 66 16 63
2011 PM 36 24 11 11 14 3 1 63 26 229
2011 PM-02 39 17 9 9 22 4 0 59 32 23
2011 PM-04 30 30 8 15 13 3 2 62 29 61
2011 PM-05 32 30 13 6 15 4 0 65 22 53
2011 PM-06 45 15 15 11 10 1 3 62 22 80
2008 PM 33 32 8 9 11 7 1 70 22 229
2008 PM-02 37 30 11 4 7 7 4 75 13 27
2008 PM-03 8 38 31 0 8 15 0 55 9 13
2008 PM-04 30 43 6 4 11 4 2 78 16 53
2008 PM-05 22 34 7 19 12 5 0 60 33 58
2008 PM-06 48 23 3 9 12 5 0 74 23 65

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 38 10 19 10 1 1 60 29 163
2017 PM-02 26 48 7 13 7 0 0 74 20 14
2017 PM-03 15 54 8 12 11 0 0 69 23 26
2017 PM-04 25 25 13 23 12 0 2 51 36 48
2017 PM-05 16 43 14 20 7 0 0 59 27 44
2017 PM-06 22 39 9 17 13 0 0 61 30 23
2014 PM 20 33 14 20 10 1 2 54 31 187
2014 PM-02 29 29 0 21 21 0 0 57 43 14
2014 PM-04 15 31 20 24 6 2 2 48 31 54
2014 PM-05 13 26 15 34 11 0 2 39 46 47
2014 PM-06 27 43 13 6 10 0 2 71 16 63
2011 PM 22 35 14 21 8 0 0 57 29 228
2011 PM-02 13 35 9 26 13 4 0 50 41 23
2011 PM-04 15 46 16 18 5 0 0 61 23 61
2011 PM-05 27 29 4 29 12 0 0 56 40 52
2011 PM-06 28 31 20 16 5 0 0 59 21 80
2008 PM 22 37 13 17 8 1 2 61 26 229
2008 PM-02 26 26 19 22 7 0 0 52 30 27
2008 PM-03 31 31 23 15 0 0 0 62 15 13
2008 PM-04 21 42 8 19 9 2 0 63 29 53
2008 PM-05 17 41 12 17 9 0 3 61 27 58
2008 PM-06 23 37 11 15 9 2 3 63 26 65

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 40 5 9 6 1 0 80 15 163
2017 PM-02 33 41 0 7 20 0 0 74 26 14
2017 PM-03 35 47 4 11 4 0 0 81 15 26
2017 PM-04 46 40 2 10 2 0 0 85 12 48
2017 PM-05 34 43 9 5 9 0 0 77 14 44
2017 PM-06 52 35 4 9 0 0 0 87 9 23
2014 PM 38 35 12 11 4 0 0 73 15 187
2014 PM-02 14 29 29 7 21 0 0 43 29 14
2014 PM-04 24 52 17 7 0 0 0 76 7 54
2014 PM-05 45 28 4 17 6 0 0 72 23 47
2014 PM-06 54 27 10 8 2 0 0 81 10 63
2011 PM 41 37 8 7 7 0 0 79 13 228
2011 PM-02 39 35 9 0 17 0 0 74 17 23
2011 PM-04 28 46 11 10 5 0 0 74 15 61
2011 PM-05 43 38 6 6 8 0 0 81 13 53
2011 PM-06 53 30 9 4 4 0 0 84 8 79
2008 PM 38 38 10 8 5 0 0 76 13 229
2008 PM-02 33 41 11 15 0 0 0 74 15 27
2008 PM-03 23 54 23 0 0 0 0 77 0 13
2008 PM-04 40 34 13 4 9 0 0 74 13 53
2008 PM-05 41 41 7 9 2 0 0 83 10 58
2008 PM-06 45 34 6 9 6 0 0 78 15 65

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 33 4 12 4 1 0 79 17 162
2017 PM-02 33 26 15 13 13 0 0 59 26 14
2017 PM-03 47 45 0 8 0 0 0 92 8 26
2017 PM-04 48 29 8 12 2 0 0 77 15 48
2017 PM-05 49 25 2 14 9 0 0 74 23 43
2017 PM-06 57 30 0 13 0 0 0 87 13 23
2014 PM 46 30 10 10 4 0 0 76 14 187
2014 PM-02 14 29 21 21 14 0 0 43 36 14
2014 PM-04 43 37 15 4 2 0 0 80 6 54
2014 PM-05 43 32 6 11 9 0 0 74 19 47
2014 PM-06 62 24 3 10 2 0 0 86 11 63
2011 PM 46 36 9 5 4 0 0 82 9 229
2011 PM-02 30 52 0 4 13 0 0 83 17 23
2011 PM-04 34 44 11 5 5 0 0 79 10 61
2011 PM-05 49 34 11 2 4 0 0 83 6 53
2011 PM-06 63 24 9 4 1 0 0 86 5 80
2008 PM 45 38 6 6 4 0 0 83 10 229
2008 PM-02 33 37 11 15 4 0 0 70 19 27
2008 PM-03 31 46 15 8 0 0 0 77 8 13
2008 PM-04 47 34 9 4 6 0 0 81 9 53
2008 PM-05 50 41 2 5 2 0 0 91 7 58
2008 PM-06 52 35 3 6 3 0 0 88 9 65

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 30 15 18 15 4 0 50 34 162
2017 PM-02 20 35 20 20 7 0 0 54 26 14
2017 PM-03 4 42 16 11 12 15 0 54 27 26
2017 PM-04 23 19 13 17 23 4 0 45 42 47
2017 PM-05 18 36 11 18 16 0 0 55 34 44
2017 PM-06 18 26 17 26 13 0 0 44 39 23
2014 PM 10 18 21 19 28 3 1 29 49 186
2014 PM-02 14 14 0 14 57 0 0 29 71 14
2014 PM-04 4 22 30 17 24 4 0 27 42 54
2014 PM-05 17 11 13 26 30 2 0 29 58 46
2014 PM-06 11 22 27 19 19 2 0 34 39 63
2011 PM 19 27 11 20 21 2 0 47 41 227
2011 PM-02 13 9 13 17 39 4 4 24 62 23
2011 PM-04 18 27 15 25 13 2 0 46 39 60
2011 PM-05 21 23 8 17 29 2 0 45 47 52
2011 PM-06 19 34 11 18 18 1 0 53 35 80
2008 PM 20 29 19 15 14 2 0 51 30 229
2008 PM-02 26 33 19 11 11 0 0 59 22 27
2008 PM-03 31 23 23 23 0 0 0 54 23 13
2008 PM-04 17 30 23 15 13 2 0 48 29 53
2008 PM-05 19 26 10 22 19 3 0 46 43 58
2008 PM-06 18 29 22 11 15 3 2 50 27 65

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 24 13 18 28 3 1 38 48 163
2017 PM-02 0 26 0 35 39 0 0 26 74 14
2017 PM-03 4 39 8 11 23 15 0 50 40 26
2017 PM-04 15 21 13 21 29 2 0 36 51 48
2017 PM-05 16 18 16 16 32 0 2 35 49 44
2017 PM-06 14 17 22 22 22 0 4 32 45 23
2014 PM 5 15 14 24 38 2 1 21 64 187
2014 PM-02 7 0 7 21 64 0 0 7 86 14
2014 PM-04 2 15 19 31 32 2 0 17 64 54
2014 PM-05 6 15 9 28 36 4 2 23 68 47
2014 PM-06 6 19 19 17 37 2 0 26 55 63
2011 PM 11 23 14 23 28 0 1 34 52 229
2011 PM-02 4 17 9 26 39 0 4 23 68 23
2011 PM-04 3 23 16 31 26 0 0 26 57 61
2011 PM-05 13 25 9 21 30 0 2 38 52 53
2011 PM-06 18 25 18 15 24 1 0 43 39 80
2008 PM 17 34 14 14 15 3 3 54 31 229
2008 PM-02 19 37 4 11 15 4 11 65 30 27
2008 PM-03 8 69 15 0 0 8 0 83 0 13
2008 PM-04 21 26 17 17 17 0 2 48 35 53
2008 PM-05 14 43 14 9 16 3 2 60 25 58
2008 PM-06 18 23 14 23 17 3 2 44 42 65

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 41 14 16 7 1 0 63 23 161
2017 PM-02 13 48 13 13 13 0 0 61 26 14
2017 PM-03 24 46 11 19 0 0 0 70 19 26
2017 PM-04 30 27 17 15 8 2 0 58 24 47
2017 PM-05 14 51 12 16 7 0 0 65 23 43
2017 PM-06 18 39 13 22 9 0 0 57 30 23
2014 PM 19 35 14 17 16 0 0 53 33 187
2014 PM-02 14 43 14 14 14 0 0 57 29 14
2014 PM-04 9 37 22 20 11 0 0 46 31 54
2014 PM-05 17 38 11 17 17 0 0 55 34 47
2014 PM-06 29 30 8 16 17 0 0 59 33 63
2011 PM 27 37 14 15 7 0 0 64 22 229
2011 PM-02 26 39 13 13 9 0 0 65 22 23
2011 PM-04 20 46 20 11 3 0 0 66 15 61
2011 PM-05 32 32 11 21 4 0 0 64 25 53
2011 PM-06 28 35 10 15 11 1 0 63 27 80

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 34 17 13 8 0 0 62 21 163
2017 PM-02 48 33 0 0 20 0 0 80 20 14
2017 PM-03 31 35 22 11 0 0 0 66 11 26
2017 PM-04 29 32 17 17 6 0 0 61 23 48
2017 PM-05 18 36 23 16 7 0 0 54 23 44
2017 PM-06 22 34 13 17 13 0 0 57 30 23
2014 PM 28 30 14 13 14 0 1 58 27 187
2014 PM-02 36 21 14 14 14 0 0 57 29 14
2014 PM-04 24 30 22 13 11 0 0 54 24 54
2014 PM-05 23 36 15 15 11 0 0 60 26 47
2014 PM-06 33 25 10 11 19 0 2 60 31 63

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 28 40 10 12 10 0 0 68 21 163
2017 PM-02 48 39 0 0 13 0 0 87 13 14
2017 PM-03 35 35 3 23 4 0 0 70 27 26
2017 PM-04 31 37 13 8 10 0 0 69 19 48
2017 PM-05 18 45 16 11 9 0 0 63 21 44
2017 PM-06 22 39 13 13 13 0 0 61 26 23
2014 PM 24 37 12 17 9 1 0 61 26 187
2014 PM-02 21 21 14 21 21 0 0 43 43 14
2014 PM-04 19 44 22 11 4 0 0 63 15 54
2014 PM-05 19 36 9 26 11 0 0 55 36 47
2014 PM-06 35 33 6 14 10 2 0 69 24 63
2011 PM 35 33 13 12 5 1 1 70 17 229
2011 PM-02 30 39 13 13 4 0 0 70 17 23
2011 PM-04 28 38 21 8 5 0 0 66 13 61
2011 PM-05 40 30 11 15 4 0 0 70 19 53
2011 PM-06 38 33 8 11 6 3 3 74 18 80

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 36 19 14 10 4 1 54 25 163
2017 PM-02 13 41 7 7 20 13 0 62 30 14
2017 PM-03 16 47 8 11 15 3 0 65 27 26
2017 PM-04 19 27 27 14 6 4 2 49 22 48
2017 PM-05 7 45 20 14 11 2 0 54 26 44
2017 PM-06 18 30 22 22 9 0 0 48 30 23

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 45 27 11 6 10 1 0 73 16 163
2017 PM-02 67 26 7 0 0 0 0 93 0 14
2017 PM-03 58 34 0 0 4 4 0 96 4 26
2017 PM-04 46 19 12 11 10 2 0 66 21 48
2017 PM-05 32 29 18 7 14 0 0 61 21 44
2017 PM-06 40 34 9 4 13 0 0 74 17 23
2014 PM 30 34 12 12 11 1 1 64 23 187
2014 PM-02 29 14 29 21 7 0 0 43 29 14
2014 PM-04 22 39 13 7 15 2 2 63 23 54
2014 PM-05 34 38 13 15 0 0 0 72 15 47
2014 PM-06 33 30 10 13 14 0 0 63 27 63
2011 PM 37 33 15 7 7 0 0 71 14 228
2011 PM-02 35 39 17 9 0 0 0 74 9 23
2011 PM-04 34 39 10 5 11 0 0 74 16 61
2011 PM-05 51 26 15 2 6 0 0 77 8 53
2011 PM-06 29 33 19 13 8 0 0 61 20 80

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 25 5 13 10 1 3 71 24 163
2017 PM-02 54 13 7 13 13 0 0 67 26 14
2017 PM-03 46 35 4 8 4 0 4 83 13 26
2017 PM-04 52 16 2 16 9 2 2 72 26 48
2017 PM-05 25 32 11 16 9 0 7 61 27 44
2017 PM-06 53 30 0 4 13 0 0 83 17 23
2014 PM 37 24 8 15 11 2 3 64 28 187
2014 PM-02 50 7 14 14 14 0 0 57 29 14
2014 PM-04 33 31 11 11 9 0 4 67 21 54
2014 PM-05 36 30 9 15 6 0 4 69 22 47
2014 PM-06 41 19 5 16 16 2 2 62 33 63
2011 PM 31 22 11 20 12 1 3 56 33 229
2011 PM-02 43 13 13 9 9 9 4 65 20 23
2011 PM-04 26 28 11 21 8 0 5 57 31 61
2011 PM-05 30 26 9 19 15 0 0 57 34 53
2011 PM-06 31 15 11 25 16 0 1 47 42 80
2008 PM 38 25 8 10 11 1 6 69 23 229
2008 PM-02 33 22 15 11 7 4 7 63 21 27
2008 PM-03 46 23 8 8 0 0 15 82 9 13
2008 PM-04 49 19 6 13 13 0 0 68 26 53
2008 PM-05 36 26 3 14 17 0 3 64 32 58
2008 PM-06 34 35 8 5 9 2 8 76 15 65

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 35 35 18 8 4 0 1 70 12 163
2017 PM-02 65 15 13 7 0 0 0 80 7 14
2017 PM-03 46 51 4 0 0 0 0 96 0 26
2017 PM-04 34 42 14 8 0 0 2 77 8 48
2017 PM-05 29 27 25 9 9 0 0 56 18 44
2017 PM-06 13 27 39 13 9 0 0 40 22 23
2014 PM 34 36 17 4 9 0 1 70 13 187
2014 PM-02 43 36 7 0 14 0 0 79 14 14
2014 PM-04 44 37 15 0 2 0 2 83 2 54
2014 PM-05 38 43 13 2 4 0 0 81 6 47
2014 PM-06 21 32 22 8 17 0 0 52 25 63
2011 PM 33 38 17 7 4 0 1 72 11 226
2011 PM-02 43 43 4 4 4 0 0 87 9 23
2011 PM-04 47 25 20 0 5 0 3 74 5 60
2011 PM-05 29 42 21 6 0 0 2 73 6 52
2011 PM-06 20 41 18 15 6 0 0 61 22 79
2008 PM 30 38 17 6 6 1 1 70 13 229
2008 PM-02 52 26 7 4 7 4 0 81 12 27
2008 PM-03 23 69 0 8 0 0 0 92 8 13
2008 PM-04 43 30 8 8 4 4 4 80 12 53
2008 PM-05 26 43 22 5 3 0 0 69 9 58
2008 PM-06 17 37 26 8 11 0 2 55 19 65

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 54 16 7 5 6 5 6 80 12 163
2017 PM-02 61 13 0 7 7 13 0 85 15 14
2017 PM-03 70 11 0 4 4 11 0 91 9 26
2017 PM-04 50 17 8 2 4 4 15 82 8 48
2017 PM-05 50 14 14 2 11 5 5 70 15 44
2017 PM-06 53 26 9 4 4 0 4 82 9 23
2014 PM 35 22 9 6 11 5 11 69 21 187
2014 PM-02 36 36 14 0 0 0 14 83 0 14
2014 PM-04 33 30 9 9 7 2 9 71 19 54
2014 PM-05 34 17 13 2 15 9 11 63 21 47
2014 PM-06 38 17 5 8 13 5 14 69 25 63
2011 PM 41 20 10 7 12 3 6 67 22 229
2011 PM-02 52 9 9 9 13 4 4 67 24 23
2011 PM-04 28 30 11 8 13 2 8 64 24 61
2011 PM-05 51 9 9 11 13 0 6 64 26 53
2011 PM-06 35 23 13 5 13 8 5 66 20 80

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 PM 46 21 33 163
2017 PM-02 67 20 13 14
2017 PM-03 65 8 27 26
2017 PM-04 35 21 44 48
2017 PM-05 41 25 34 44
2017 PM-06 44 26 30 23
2014 PM 46 19 35 187
2014 PM-02 50 7 43 14
2014 PM-04 44 24 31 54
2014 PM-05 43 17 40 47
2014 PM-06 49 19 32 63
2011 PM 42 24 34 227
2011 PM-02 62 10 29 21
2011 PM-04 41 18 41 61
2011 PM-05 38 34 28 53
2011 PM-06 38 28 35 80

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 PM 7 16 67 4 1 5 75
2017 PM-03 0 25 70 0 0 6 17
2017 PM-04 0 18 76 0 6 0 17
2017 PM-05 11 17 55 5 0 11 18
2017 PM-06 20 11 49 10 0 10 10
2014 PM 6 16 64 8 9999 6 86
2014 PM-04 0 17 63 12 9999 8 24
2014 PM-05 15 15 70 0 9999 0 20
2014 PM-06 6 13 65 10 9999 6 31
2011 PM 7 15 56 10 9999 11 96
2011 PM-02 23 8 23 23 9999 23 13
2011 PM-04 0 16 60 20 9999 4 25
2011 PM-05 5 10 70 5 9999 10 20
2011 PM-06 10 13 60 3 9999 13 30
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 40 38 9 7 5 1 0 79 12 163
2017 PM-02 54 26 0 0 13 7 0 86 14 14
2017 PM-03 47 30 8 11 4 0 0 77 15 26
2017 PM-04 39 42 10 6 2 0 0 81 8 48
2017 PM-05 36 45 14 2 2 0 0 82 5 44
2017 PM-06 40 30 4 13 13 0 0 70 26 23
2014 PM 33 35 11 13 8 0 0 68 21 186
2014 PM-02 21 29 21 14 14 0 0 50 29 14
2014 PM-04 26 46 9 15 4 0 0 72 19 54
2014 PM-05 30 26 11 20 13 0 0 57 33 46
2014 PM-06 43 35 11 5 6 0 0 78 11 63
2011 PM 35 38 13 7 5 1 0 74 12 229
2011 PM-02 26 48 13 13 0 0 0 74 13 23
2011 PM-04 28 56 11 5 0 0 0 84 5 61
2011 PM-05 40 36 9 9 6 0 0 75 15 53
2011 PM-06 38 28 18 5 10 3 0 67 15 80
2008 PM 38 40 9 8 5 0 0 78 14 229
2008 PM-02 26 59 15 0 0 0 0 85 0 27
2008 PM-03 31 46 8 15 0 0 0 77 15 13
2008 PM-04 57 30 4 6 4 0 0 87 9 53
2008 PM-05 29 41 12 14 3 0 0 71 17 58
2008 PM-06 37 37 8 9 9 0 0 74 18 65

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 40 18 8 10 2 1 62 19 162
2017 PM-02 41 20 20 7 7 7 0 65 14 14
2017 PM-03 19 46 11 8 12 4 0 68 20 26
2017 PM-04 23 33 19 10 10 2 2 58 21 48
2017 PM-05 16 47 21 7 9 0 0 63 16 43
2017 PM-06 18 43 17 9 13 0 0 61 22 23
2014 PM 18 33 23 16 9 2 0 52 24 187
2014 PM-02 21 21 29 0 29 0 0 43 29 14
2014 PM-04 19 32 24 19 7 0 0 50 26 54
2014 PM-05 17 30 28 19 6 0 0 47 26 47
2014 PM-06 16 40 19 14 8 3 0 57 23 63
2011 PM 34 41 9 7 7 1 0 76 14 227
2011 PM-02 26 35 17 9 13 0 0 61 22 23
2011 PM-04 28 52 7 8 5 0 0 80 13 60
2011 PM-05 27 44 4 8 12 6 0 76 20 52
2011 PM-06 41 35 13 5 6 0 0 76 11 80

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 16 37 35 7 3 1 1 10 54 162
2017 PM-02 13 48 20 7 13 0 0 20 61 14
2017 PM-03 15 27 50 0 0 8 0 0 46 26
2017 PM-04 13 32 39 6 6 0 4 13 46 47
2017 PM-05 19 43 29 9 0 0 0 9 62 44
2017 PM-06 22 39 30 9 0 0 0 9 61 23
2014 PM 18 25 37 15 3 1 1 18 43 187
2014 PM-02 21 36 29 7 7 0 0 14 57 14
2014 PM-04 9 33 33 17 6 2 0 23 43 54
2014 PM-05 21 26 38 15 0 0 0 15 47 47
2014 PM-06 21 16 43 16 2 0 3 18 38 63
2011 PM 14 24 38 14 5 1 3 20 40 225
2011 PM-02 17 26 30 22 0 0 4 23 45 23
2011 PM-04 3 25 42 18 7 0 5 26 30 60
2011 PM-05 21 23 38 8 2 2 6 10 48 52
2011 PM-06 17 26 37 12 8 1 0 19 43 78
2008 PM 17 31 37 9 6 0 1 15 48 229
2008 PM-02 11 30 41 15 4 0 0 19 41 27
2008 PM-03 8 31 46 0 8 0 8 8 42 13
2008 PM-04 9 38 34 6 11 0 2 17 48 53
2008 PM-05 28 26 36 7 2 2 0 9 54 58
2008 PM-06 17 28 40 11 5 0 0 15 45 65

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 20 25 30 14 6 4 2 21 47 162
2017 PM-02 0 33 26 7 13 21 0 25 41 14
2017 PM-03 34 16 16 19 8 8 0 29 54 26
2017 PM-04 10 23 32 13 13 2 6 28 37 47
2017 PM-05 25 23 39 14 0 0 0 14 48 44
2017 PM-06 26 35 26 13 0 0 0 13 61 23
2014 PM 32 25 25 13 4 0 1 17 58 186
2014 PM-02 43 21 29 0 7 0 0 7 64 14
2014 PM-04 20 33 28 11 7 0 0 19 54 54
2014 PM-05 36 23 26 9 6 0 0 15 60 47
2014 PM-06 35 23 21 19 0 0 2 20 59 62
2011 PM 23 21 28 15 10 0 2 26 45 227
2011 PM-02 39 17 26 17 0 0 0 17 57 23
2011 PM-04 7 23 38 15 12 2 3 28 32 60
2011 PM-05 34 19 28 13 6 0 0 19 53 53
2011 PM-06 28 23 20 14 11 0 4 26 53 79
2008 PM 24 26 30 10 8 0 2 18 51 229
2008 PM-02 22 26 30 11 11 0 0 22 48 27
2008 PM-03 15 31 31 8 15 0 0 23 46 13
2008 PM-04 15 28 30 11 9 0 6 22 46 53
2008 PM-05 36 24 28 9 2 2 0 11 61 58
2008 PM-06 25 25 32 9 8 0 2 17 50 65

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 25 24 11 5 1 2 16 58 162
2017 PM-02 33 41 0 13 7 0 7 21 79 14
2017 PM-03 34 28 27 8 0 4 0 8 64 26
2017 PM-04 32 21 23 6 11 2 4 18 57 47
2017 PM-05 25 25 32 14 5 0 0 18 50 44
2017 PM-06 44 9 26 22 0 0 0 22 52 23
2014 PM 39 26 20 12 1 1 1 13 66 187
2014 PM-02 50 43 0 7 0 0 0 7 93 14
2014 PM-04 39 22 22 11 4 0 2 15 62 54
2014 PM-05 36 26 23 13 0 2 0 13 63 47
2014 PM-06 37 27 22 13 0 0 2 13 65 63
2011 PM 31 35 20 11 4 0 0 15 65 226
2011 PM-02 39 35 17 4 4 0 0 9 74 23
2011 PM-04 35 27 17 18 2 0 2 20 63 60
2011 PM-05 27 38 19 13 2 0 0 15 65 52
2011 PM-06 30 38 18 8 6 0 0 14 68 79
2008 PM 35 25 25 9 4 1 1 13 61 229
2008 PM-02 44 15 26 7 4 4 0 12 62 27
2008 PM-03 8 38 31 8 8 0 8 17 50 13
2008 PM-04 34 25 21 8 9 0 4 18 61 53
2008 PM-05 41 21 24 12 0 2 0 12 63 58
2008 PM-06 34 28 28 8 3 0 0 11 62 65

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 11 31 34 16 6 1 1 23 43 161
2017 PM-02 20 20 21 13 20 0 7 35 42 14
2017 PM-03 15 23 24 30 4 4 0 35 40 26
2017 PM-04 8 30 26 25 9 0 2 35 39 47
2017 PM-05 9 41 41 5 5 0 0 9 50 44
2017 PM-06 9 27 54 5 0 5 0 5 38 22
2014 PM 17 26 28 19 7 1 2 27 44 187
2014 PM-02 36 21 14 14 14 0 0 29 57 14
2014 PM-04 6 24 30 24 13 0 4 38 31 54
2014 PM-05 17 23 32 17 9 2 0 26 41 47
2014 PM-06 22 33 27 16 0 0 2 16 56 63
2011 PM 15 24 37 17 7 0 0 24 39 227
2011 PM-02 26 17 43 4 9 0 0 13 43 23
2011 PM-04 12 15 35 27 10 0 2 37 27 60
2011 PM-05 9 32 40 15 4 0 0 19 42 53
2011 PM-06 20 29 32 13 6 0 0 19 49 79
2008 PM 22 21 29 19 8 0 1 27 43 229
2008 PM-02 11 30 19 22 19 0 0 41 41 27
2008 PM-03 0 31 46 15 0 0 8 17 33 13
2008 PM-04 19 17 25 23 15 0 2 38 37 53
2008 PM-05 26 22 26 24 2 0 0 26 48 58
2008 PM-06 29 22 35 9 5 0 0 14 51 65

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 27 23 29 12 4 3 1 17 53 160
2017 PM-02 13 20 28 20 13 0 7 35 35 14
2017 PM-03 24 12 24 27 0 12 0 31 41 25
2017 PM-04 32 13 31 11 6 5 2 18 48 46
2017 PM-05 30 32 32 5 2 0 0 7 61 44
2017 PM-06 30 43 27 0 0 0 0 0 73 23
2014 PM 30 27 27 10 4 0 1 15 58 187
2014 PM-02 36 29 21 7 7 0 0 14 64 14
2014 PM-04 17 33 28 15 6 0 2 21 51 54
2014 PM-05 36 17 28 13 6 0 0 19 53 47
2014 PM-06 37 32 24 5 2 0 2 6 69 63
2011 PM 24 29 25 15 5 0 1 21 54 226
2011 PM-02 22 35 26 9 9 0 0 17 57 23
2011 PM-04 20 23 22 25 7 2 2 33 45 60
2011 PM-05 29 27 31 10 0 0 4 10 58 52
2011 PM-06 27 35 19 15 4 0 0 19 62 79
2008 PM 21 21 28 18 7 2 3 27 44 229
2008 PM-02 15 22 33 19 7 4 0 27 38 27
2008 PM-03 8 23 31 23 0 0 15 27 36 13
2008 PM-04 23 13 26 17 13 0 8 33 39 53
2008 PM-05 22 19 29 21 5 3 0 27 43 58
2008 PM-06 23 31 23 15 5 2 2 21 56 65

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 21 31 15 4 3 2 20 47 162
2017 PM-02 13 13 48 7 13 7 0 21 28 14
2017 PM-03 34 16 15 23 4 4 4 29 54 26
2017 PM-04 19 15 38 15 9 2 2 25 35 47
2017 PM-05 28 27 30 14 0 0 2 14 56 44
2017 PM-06 26 31 30 9 0 5 0 9 59 23
2014 PM 15 25 29 18 10 1 2 29 41 187
2014 PM-02 29 36 14 7 14 0 0 21 64 14
2014 PM-04 6 17 37 24 15 0 2 40 23 54
2014 PM-05 21 38 13 17 9 2 0 26 61 47
2014 PM-06 14 22 37 19 6 0 2 26 37 63
2011 PM 21 23 32 12 8 1 3 21 46 226
2011 PM-02 23 27 36 0 14 0 0 14 50 22
2011 PM-04 17 18 35 15 10 0 5 26 37 60
2011 PM-05 32 25 26 8 4 2 4 12 60 53
2011 PM-06 19 22 35 14 8 1 1 22 42 79
2008 PM 27 26 26 14 5 1 1 20 54 229
2008 PM-02 19 26 30 19 4 0 4 23 46 27
2008 PM-03 38 23 15 23 0 0 0 23 62 13
2008 PM-04 23 25 26 13 9 0 4 24 49 53
2008 PM-05 36 21 26 14 2 2 0 16 58 58
2008 PM-06 25 32 25 12 6 0 0 18 57 65

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 23 27 12 4 2 2 17 55 163
2017 PM-02 20 28 20 13 13 0 7 28 51 14
2017 PM-03 27 35 19 11 0 8 0 12 67 26
2017 PM-04 36 15 21 17 4 4 4 23 55 48
2017 PM-05 32 18 36 9 5 0 0 14 50 44
2017 PM-06 26 26 35 13 0 0 0 13 52 23
2014 PM 34 25 24 12 3 1 1 15 60 187
2014 PM-02 36 21 14 29 0 0 0 29 57 14
2014 PM-04 30 17 31 11 9 0 2 21 47 54
2014 PM-05 38 32 19 6 0 4 0 7 73 47
2014 PM-06 35 22 27 14 2 0 0 16 57 63

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 42 26 10 10 10 0 1 69 20 163
2017 PM-02 54 20 0 0 26 0 0 74 26 14
2017 PM-03 61 12 8 15 4 0 0 73 19 26
2017 PM-04 40 25 10 13 8 0 4 67 22 48
2017 PM-05 30 36 14 11 9 0 0 66 21 44
2017 PM-06 53 26 13 0 9 0 0 78 9 23
2014 PM 41 23 8 16 12 0 1 64 28 187
2014 PM-02 29 7 7 36 21 0 0 36 57 14
2014 PM-04 37 26 11 20 6 0 0 63 26 54
2014 PM-05 26 34 6 15 19 0 0 60 34 47
2014 PM-06 59 16 8 8 8 0 2 76 16 63

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 37 9 5 6 0 0 80 12 162
2017 PM-02 54 13 13 7 13 0 0 67 20 14
2017 PM-03 49 36 4 4 8 0 0 85 11 26
2017 PM-04 44 39 6 6 4 0 0 83 10 47
2017 PM-05 36 41 11 7 5 0 0 77 12 44
2017 PM-06 39 48 9 0 4 0 0 87 4 23
2014 PM 41 30 10 12 7 0 0 71 19 187
2014 PM-02 21 43 14 7 14 0 0 64 21 14
2014 PM-04 43 28 7 15 7 0 0 70 22 54
2014 PM-05 28 40 15 15 2 0 0 68 17 47
2014 PM-06 52 24 10 10 5 0 0 76 14 63

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 41 13 4 7 6 1 75 12 163
2017 PM-02 35 33 13 0 13 7 0 72 14 14
2017 PM-03 31 42 16 0 8 4 0 76 8 26
2017 PM-04 25 46 10 2 6 9 2 79 9 48
2017 PM-05 23 43 11 9 9 5 0 69 19 44
2017 PM-06 35 43 13 0 4 5 0 82 5 23
2014 PM 27 37 21 4 3 7 0 69 8 187
2014 PM-02 36 14 29 0 7 14 0 58 8 14
2014 PM-04 19 37 22 6 7 9 0 61 14 54
2014 PM-05 23 40 23 6 2 4 0 67 9 47
2014 PM-06 35 40 21 2 0 3 0 77 2 63

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 39 13 7 7 4 0 73 14 163
2017 PM-02 48 26 7 0 13 7 0 79 14 14
2017 PM-03 34 39 15 4 4 4 0 76 8 26
2017 PM-04 23 44 12 10 4 6 0 71 15 48
2017 PM-05 27 38 11 11 9 2 0 67 21 44
2017 PM-06 39 43 13 0 4 0 0 83 4 23
2014 PM 22 39 22 9 6 2 0 62 15 187
2014 PM-02 21 14 29 14 14 7 0 38 31 14
2014 PM-04 13 44 19 11 11 2 0 58 23 54
2014 PM-05 19 40 26 9 4 2 0 61 13 47
2014 PM-06 33 37 22 6 2 0 0 70 8 63
2011 PM 21 38 21 8 7 6 0 63 15 228
2011 PM-02 17 30 22 13 9 9 0 52 24 23
2011 PM-04 13 48 22 7 5 5 0 65 12 60
2011 PM-05 21 30 25 9 8 8 0 55 18 53
2011 PM-06 29 36 16 8 8 4 0 68 16 80

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 37 36 8 10 7 0 0 74 18 163
2017 PM-02 54 13 7 13 13 0 0 67 26 14
2017 PM-03 35 38 8 15 4 0 0 73 19 26
2017 PM-04 36 44 6 8 6 0 0 79 14 48
2017 PM-05 32 41 11 11 5 0 0 72 16 44
2017 PM-06 39 35 9 4 13 0 0 74 17 23
2014 PM 26 39 18 9 7 1 0 65 17 187
2014 PM-02 14 29 29 7 14 7 0 46 23 14
2014 PM-04 17 46 19 7 11 0 0 63 19 54
2014 PM-05 26 40 17 11 6 0 0 66 17 47
2014 PM-06 35 35 16 11 3 0 0 70 14 63
2011 PM 31 35 16 8 10 0 0 66 18 229
2011 PM-02 13 43 13 13 17 0 0 57 30 23
2011 PM-04 26 44 18 7 2 2 2 73 8 61
2011 PM-05 30 28 17 15 9 0 0 58 25 53
2011 PM-06 39 30 14 3 15 0 0 69 18 80
2008 PM 25 39 17 10 9 0 0 64 19 229
2008 PM-02 19 59 7 15 0 0 0 78 15 27
2008 PM-03 23 46 23 8 0 0 0 69 8 13
2008 PM-04 36 36 11 6 9 2 0 73 15 53
2008 PM-05 17 43 12 14 14 0 0 60 28 58
2008 PM-06 25 31 26 9 9 0 0 55 18 65

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 31 13 13 12 5 2 60 26 163
2017 PM-02 41 13 7 13 26 0 0 54 39 14
2017 PM-03 27 27 16 4 11 15 0 63 18 26
2017 PM-04 21 33 15 12 10 4 4 59 25 48
2017 PM-05 20 32 14 18 7 5 5 58 28 44
2017 PM-06 31 39 4 9 13 5 0 73 23 23
2014 PM 31 27 16 10 11 2 3 61 22 187
2014 PM-02 14 14 43 7 21 0 0 29 29 14
2014 PM-04 37 22 19 7 11 0 4 62 19 54
2014 PM-05 28 30 9 19 6 4 4 63 28 47
2014 PM-06 37 29 16 5 11 2 2 67 16 63

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 37 7 5 3 4 0 83 9 162
2017 PM-02 54 13 7 7 13 7 0 72 21 14
2017 PM-03 38 39 11 8 0 4 0 80 8 26
2017 PM-04 46 33 6 4 4 6 0 84 9 48
2017 PM-05 40 46 2 7 2 2 0 88 9 43
2017 PM-06 44 43 9 4 0 0 0 87 4 23
2014 PM 31 41 11 10 2 5 0 76 12 187
2014 PM-02 29 43 21 0 0 7 0 77 0 14
2014 PM-04 22 44 15 6 2 11 0 75 8 54
2014 PM-05 23 45 6 26 0 0 0 68 26 47
2014 PM-06 49 35 6 5 2 3 0 87 7 63
2011 PM 35 32 13 7 7 5 0 72 14 229
2011 PM-02 22 30 17 13 13 4 0 55 27 23
2011 PM-04 28 36 18 5 5 7 2 70 11 61
2011 PM-05 32 32 11 9 9 6 0 68 20 53
2011 PM-06 45 31 10 6 5 3 0 78 12 80

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 38 14 8 7 2 0 70 15 162
2017 PM-02 20 26 21 7 7 20 0 57 17 14
2017 PM-03 31 38 12 12 8 0 0 69 20 26
2017 PM-04 37 40 8 6 9 0 0 77 15 48
2017 PM-05 26 39 19 7 7 2 0 67 14 43
2017 PM-06 31 43 22 4 0 0 0 74 4 23
2014 PM 27 35 16 11 9 2 0 64 20 187
2014 PM-02 14 29 43 0 7 7 0 46 8 14
2014 PM-04 30 33 13 9 11 4 0 65 21 54
2014 PM-05 21 32 17 21 6 2 0 54 28 47
2014 PM-06 33 40 14 6 6 0 0 73 13 63
2011 PM 29 29 16 12 6 6 3 63 20 227
2011 PM-02 22 22 26 9 13 9 0 48 24 23
2011 PM-04 20 28 16 15 8 7 7 55 26 61
2011 PM-05 33 29 12 17 4 6 0 65 22 52
2011 PM-06 32 33 15 10 4 5 1 69 15 79
2008 PM 24 34 12 15 10 4 1 61 26 229
2008 PM-02 26 41 7 7 11 7 0 72 20 27
2008 PM-03 31 31 15 15 8 0 0 62 23 13
2008 PM-04 26 38 8 13 8 6 2 69 22 53
2008 PM-05 14 29 12 29 14 2 0 44 44 58
2008 PM-06 28 38 14 8 9 3 0 68 17 65

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 24 36 11 13 9 6 2 65 23 162
2017 PM-02 26 41 7 0 13 13 0 77 15 14
2017 PM-03 23 31 16 8 12 11 0 61 22 26
2017 PM-04 23 29 10 19 10 6 2 57 32 48
2017 PM-05 16 51 2 16 5 5 5 74 23 43
2017 PM-06 35 30 26 4 4 0 0 66 9 23
2014 PM 14 34 20 17 9 4 2 51 27 187
2014 PM-02 0 50 21 14 14 0 0 50 29 14
2014 PM-04 9 48 17 11 9 4 2 61 22 54
2014 PM-05 19 23 19 21 11 6 0 45 34 47
2014 PM-06 16 27 25 19 8 3 2 45 28 63
2011 PM 14 32 23 13 13 4 0 48 27 229
2011 PM-02 4 52 9 9 17 9 0 62 29 23
2011 PM-04 8 31 23 20 11 5 2 42 33 61
2011 PM-05 13 36 21 17 13 0 0 49 30 53
2011 PM-06 18 28 29 9 14 4 0 47 23 80

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 14 16 14 18 19 17 1 37 46 162
2017 PM-02 20 13 13 21 26 7 0 35 51 14
2017 PM-03 8 23 9 19 11 31 0 44 44 26
2017 PM-04 14 12 13 21 19 19 2 34 50 48
2017 PM-05 12 19 18 16 21 12 2 35 43 43
2017 PM-06 22 13 13 22 22 9 0 39 47 23
2014 PM 9 14 22 21 26 7 2 25 51 187
2014 PM-02 7 0 21 36 21 14 0 8 67 14
2014 PM-04 4 15 30 15 31 6 0 20 49 54
2014 PM-05 13 17 9 23 32 6 0 32 59 47
2014 PM-06 11 14 29 17 17 8 3 29 39 63
2011 PM 13 15 18 18 23 11 3 32 47 228
2011 PM-02 0 26 26 9 22 17 0 32 37 23
2011 PM-04 10 10 20 23 20 13 5 24 52 61
2011 PM-05 15 11 23 15 30 6 0 28 48 53
2011 PM-06 16 18 11 19 22 11 3 40 47 79

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 32 51 2 11 4 0 0 82 15 163
2017 PM-02 39 54 7 0 0 0 0 93 0 14
2017 PM-03 23 46 4 27 0 0 0 70 27 26
2017 PM-04 37 50 0 11 2 0 0 87 13 48
2017 PM-05 30 52 5 7 7 0 0 82 14 44
2017 PM-06 27 56 0 9 9 0 0 83 17 23
2014 PM 25 56 6 9 4 0 0 80 13 187
2014 PM-02 43 57 0 0 0 0 0 100 0 14
2014 PM-04 24 59 6 6 6 0 0 83 11 54
2014 PM-05 15 57 11 15 2 0 0 72 17 47
2014 PM-06 30 49 5 10 6 0 0 79 16 63
2011 PM 35 45 4 12 4 0 0 80 16 228
2011 PM-02 35 48 0 9 9 0 0 83 17 23
2011 PM-04 41 43 3 10 3 0 0 84 13 61
2011 PM-05 28 49 2 17 2 2 0 79 19 53
2011 PM-06 34 41 6 13 6 0 0 75 19 79
2008 PM 36 46 4 8 6 0 0 82 14 228
2008 PM-02 48 44 4 4 0 0 0 93 4 27
2008 PM-03 31 54 8 8 0 0 0 85 8 13
2008 PM-04 45 38 0 6 11 0 0 83 17 53
2008 PM-05 23 53 7 12 5 0 0 75 18 57
2008 PM-06 34 45 3 11 8 0 0 78 18 65

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 43 32 6 11 9 0 0 75 20 162
2017 PM-02 67 20 7 7 0 0 0 87 7 14
2017 PM-03 35 42 4 15 4 0 0 77 19 26
2017 PM-04 46 27 10 10 6 0 0 73 16 48
2017 PM-05 40 37 2 12 10 0 0 77 21 43
2017 PM-06 40 22 4 13 22 0 0 61 34 23
2014 PM 40 30 10 12 8 0 0 70 20 187
2014 PM-02 57 14 14 14 0 0 0 71 14 14
2014 PM-04 35 26 19 11 9 0 0 61 20 54
2014 PM-05 38 36 4 17 4 0 0 74 21 47
2014 PM-06 44 32 5 8 11 0 0 76 19 63
2011 PM 40 33 10 13 4 0 0 74 17 228
2011 PM-02 39 39 13 9 0 0 0 78 9 23
2011 PM-04 35 32 10 13 8 0 2 68 22 60
2011 PM-05 38 32 11 15 4 0 0 70 19 53
2011 PM-06 46 30 9 13 3 0 0 76 15 80

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 44 35 6 10 4 1 0 80 14 163
2017 PM-02 39 35 7 13 7 0 0 74 20 14
2017 PM-03 54 30 4 11 0 0 0 84 11 26
2017 PM-04 42 31 12 12 2 0 0 73 15 48
2017 PM-05 41 41 2 9 7 0 0 81 16 44
2017 PM-06 44 43 0 4 9 0 0 87 13 23
2014 PM 36 33 15 11 3 2 0 71 14 187
2014 PM-02 50 14 29 7 0 0 0 64 7 14
2014 PM-04 22 50 13 7 6 2 0 74 13 54
2014 PM-05 38 32 15 9 6 0 0 70 15 47
2014 PM-06 46 25 14 11 0 3 0 74 11 63

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 23 7 3 1 1 0 90 4 163
2017 PM-02 72 15 13 0 0 0 0 87 0 14
2017 PM-03 70 26 0 4 0 0 0 96 4 26
2017 PM-04 77 17 4 2 0 0 0 94 2 48
2017 PM-05 50 32 9 5 2 2 0 84 7 44
2017 PM-06 74 13 9 4 0 0 0 87 4 23
2014 PM 60 28 5 4 1 2 1 90 4 187
2014 PM-02 79 14 7 0 0 0 0 93 0 14
2014 PM-04 65 20 2 6 2 2 4 90 8 54
2014 PM-05 45 40 11 2 0 2 0 87 2 47
2014 PM-06 65 27 2 5 0 2 0 94 5 63
2011 PM 71 18 8 2 0 0 0 89 3 228
2011 PM-02 65 22 9 4 0 0 0 87 4 23
2011 PM-04 72 18 7 2 2 0 0 90 3 61
2011 PM-05 64 21 9 6 0 0 0 85 6 53
2011 PM-06 73 16 9 0 0 1 0 91 0 79
2008 PM 68 21 4 4 2 0 0 89 7 228
2008 PM-02 74 22 4 0 0 0 0 96 0 27
2008 PM-03 69 15 8 8 0 0 0 85 8 13
2008 PM-04 62 26 4 2 6 0 0 89 8 53
2008 PM-05 64 26 5 3 2 0 0 90 5 58
2008 PM-06 72 13 5 9 2 0 0 84 11 64

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 68 16 6 5 4 0 0 85 9 163
2017 PM-02 65 7 21 7 0 0 0 72 7 14
2017 PM-03 74 22 0 0 4 0 0 96 4 26
2017 PM-04 71 14 2 9 4 0 0 85 13 48
2017 PM-05 64 16 7 5 9 0 0 80 14 44
2017 PM-06 74 13 9 4 0 0 0 87 4 23
2014 PM 65 16 4 10 5 0 0 81 15 187
2014 PM-02 71 14 0 7 7 0 0 86 14 14
2014 PM-04 63 15 6 11 6 0 0 78 17 54
2014 PM-05 60 15 6 13 6 0 0 74 19 47
2014 PM-06 70 16 2 10 3 0 0 86 13 63
2011 PM 59 21 7 8 4 0 0 80 12 228
2011 PM-02 48 17 13 13 9 0 0 65 22 23
2011 PM-04 57 26 7 7 3 0 0 84 10 61
2011 PM-05 60 19 4 9 6 0 2 81 15 53
2011 PM-06 61 19 10 8 3 0 0 80 10 79
2008 PM 61 21 7 8 3 0 0 82 11 229
2008 PM-02 63 26 4 4 4 0 0 89 7 27
2008 PM-03 46 31 8 15 0 0 0 77 15 13
2008 PM-04 62 15 11 8 2 0 2 79 10 53
2008 PM-05 53 26 5 10 5 0 0 79 16 58
2008 PM-06 63 20 6 8 3 0 0 83 11 65

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 77 13 4 3 2 1 1 91 5 163
2017 PM-02 80 13 0 7 0 0 0 93 7 14
2017 PM-03 77 19 0 4 0 0 0 96 4 26
2017 PM-04 79 8 6 4 0 2 0 90 4 48
2017 PM-05 68 16 5 0 7 0 5 88 7 44
2017 PM-06 91 4 4 0 0 0 0 96 0 23
2014 PM 77 7 7 3 4 0 2 86 7 187
2014 PM-02 71 7 7 7 7 0 0 79 14 14
2014 PM-04 70 9 7 4 4 0 6 84 8 54
2014 PM-05 74 6 9 2 6 0 2 83 9 47
2014 PM-06 84 6 6 2 2 0 0 90 3 63
2011 PM 66 17 7 7 2 0 3 85 9 227
2011 PM-02 39 35 4 9 9 0 4 77 18 23
2011 PM-04 65 13 10 8 0 0 3 81 9 60
2011 PM-05 66 15 2 9 2 0 6 86 12 53
2011 PM-06 71 15 9 4 1 0 0 86 5 79
2008 PM 66 12 9 5 6 0 2 80 11 227
2008 PM-02 78 4 11 4 4 0 0 81 7 27
2008 PM-03 62 15 8 8 8 0 0 77 15 13
2008 PM-04 68 11 6 4 8 2 2 82 12 53
2008 PM-05 60 9 16 9 3 0 3 71 13 58
2008 PM-06 67 19 5 3 6 0 0 86 9 64

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 84 11 1 2 2 0 1 96 4 163
2017 PM-02 87 7 0 0 7 0 0 93 7 14
2017 PM-03 92 8 0 0 0 0 0 100 0 26
2017 PM-04 86 8 2 4 0 0 0 94 4 48
2017 PM-05 73 18 0 0 5 0 5 95 5 44
2017 PM-06 96 4 0 0 0 0 0 100 0 23
2014 PM 81 9 4 1 2 1 3 93 3 187
2014 PM-02 71 14 7 7 0 0 0 86 7 14
2014 PM-04 81 6 6 0 0 0 7 94 0 54
2014 PM-05 77 11 4 2 2 2 2 91 4 47
2014 PM-06 86 8 3 0 3 0 0 94 3 63
2011 PM 70 16 7 3 4 0 1 87 6 228
2011 PM-02 57 22 4 4 9 0 4 82 14 23
2011 PM-04 75 17 5 2 2 0 0 92 3 60
2011 PM-05 74 13 2 2 6 0 4 90 8 53
2011 PM-06 65 18 13 3 3 0 0 83 5 80
2008 PM 79 9 3 3 3 0 3 91 6 229
2008 PM-02 85 7 0 4 0 0 4 96 4 27
2008 PM-03 92 8 0 0 0 0 0 100 0 13
2008 PM-04 74 8 4 6 6 0 4 84 12 53
2008 PM-05 76 10 3 0 5 0 5 91 5 58
2008 PM-06 82 9 5 2 2 2 0 92 3 65

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 62 21 6 5 4 1 1 85 9 162
2017 PM-02 65 0 15 13 7 0 0 65 20 14
2017 PM-03 58 39 0 3 0 0 0 97 3 26
2017 PM-04 65 16 4 9 0 2 4 87 9 48
2017 PM-05 59 25 2 5 7 2 0 86 12 44
2017 PM-06 70 13 9 0 9 0 0 83 9 23
2014 PM 55 29 10 3 2 0 2 85 5 187
2014 PM-02 57 29 14 0 0 0 0 86 0 14
2014 PM-04 46 28 13 4 4 0 6 78 8 54
2014 PM-05 51 32 11 4 2 0 0 83 6 47
2014 PM-06 63 27 6 2 2 0 0 90 3 63

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 65 18 4 5 3 2 2 87 8 163
2017 PM-02 78 0 15 0 7 0 0 78 7 14
2017 PM-03 62 22 8 4 0 4 0 87 4 26
2017 PM-04 60 23 2 2 0 6 6 95 2 48
2017 PM-05 66 20 0 7 7 0 0 86 14 44
2017 PM-06 70 9 9 9 4 0 0 78 13 23
2014 PM 60 23 10 1 2 2 2 87 3 187
2014 PM-02 57 7 14 7 0 14 0 75 8 14
2014 PM-04 54 28 7 0 6 0 6 86 6 54
2014 PM-05 53 32 9 2 0 2 2 89 2 47
2014 PM-06 70 16 13 0 0 2 0 87 0 63
2011 PM 59 21 9 2 2 2 5 86 4 228
2011 PM-02 35 35 9 4 0 4 13 84 5 23
2011 PM-04 58 28 8 0 0 2 3 91 0 60
2011 PM-05 57 19 9 2 4 2 8 83 6 53
2011 PM-06 66 15 11 3 3 1 1 83 5 80
2008 PM 61 20 6 4 2 3 4 87 6 229
2008 PM-02 67 19 7 0 0 4 4 92 0 27
2008 PM-03 54 38 8 0 0 0 0 92 0 13
2008 PM-04 58 13 6 9 4 4 6 79 15 53
2008 PM-05 55 24 5 3 2 3 7 88 6 58
2008 PM-06 69 15 5 3 2 3 3 90 5 65

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 18 82 163
2017 PM-02 39 61 14
2017 PM-03 23 77 26
2017 PM-05 16 84 44
2017 PM-06 26 74 23
2014 PM 24 76 187
2014 PM-04 26 74 54
2014 PM-05 23 77 47
2014 PM-06 21 79 63

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 38 29
2014 PM 27 44
2014 PM-04 36 14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 90 29
2014 PM 73 44
2014 PM-04 71 14
2014 PM-05 64 11
2014 PM-06 77 13

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 PM 0 29
2014 PM-04 0 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 29
2014 PM 0 44
2014 PM-04 0 14
2014 PM-05 0 11
2014 PM-06 0 13

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 PM-04 0 14
2014 PM-05 0 11

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 0 29
2014 PM-04 0 14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 PM 0 29
2014 PM-04 0 14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 PM 34 29
2014 PM 36 44
2014 PM-06 38 13

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 PM 66 29
2014 PM 57 44
2014 PM-04 57 14
2014 PM-05 45 11
2014 PM-06 62 13

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 PM 69 29
2014 PM 48 44
2014 PM-04 36 14
2014 PM-06 77 13

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 PM 38 29
2014 PM 39 44
2014 PM-06 38 13

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 PM 51 29
2014 PM 45 44
2014 PM-05 73 11
2014 PM-06 62 13

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 PM 48 29
2014 PM 55 44
2014 PM-04 57 14
2014 PM-05 64 11
2014 PM-06 46 13

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 PM 28 29
2014 PM 23 44
2014 PM-06 38 13

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 PM 0 29
2014 PM 0 44
2014 PM-04 0 14
2014 PM-05 0 11
2014 PM-06 0 13

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2014 PM-06 0 13

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 PM 14 44

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 PM 76 29
2014 PM 48 44
2014 PM-04 57 14
2014 PM-06 54 13

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2014 PM 23 44

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 PM 20 44

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 66 29
2014 PM 55 44
2014 PM-04 43 14
2014 PM-05 45 11
2014 PM-06 77 13

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 PM 35 29
2014 PM 27 44

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 PM 11 44
2014 PM-05 0 11

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 PM 31 29
2014 PM 25 44
2014 PM-04 43 14

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2014 PM-05 0 11

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 PM-05 0 11
2014 PM-06 0 13

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 PM 17 29
2014 PM 20 44

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 PM 11 44

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 28 29
2014 PM 23 44

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 PM-04 0 12
2014 PM-05 0 11
2014 PM-06 0 13

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 18 27
2014 PM 12 42
2014 PM-05 0 11

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2014 PM-05 0 11

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 PM-04 0 12
2014 PM-06 0 13

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2014 PM 12 42
2014 PM-05 0 11

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 PM 17 42

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 PM 18 27
2014 PM-04 0 12
2014 PM-05 0 11

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 PM-05 0 11

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 PM 12 42
2014 PM-04 0 12

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 33 27
2014 PM 29 42

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2014 PM-06 0 13

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 63 27
2014 PM 45 42
2014 PM-04 50 12
2014 PM-05 45 11
2014 PM-06 46 13

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 PM-04 0 12
2014 PM-05 0 11

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 74 27
2014 PM 64 42
2014 PM-04 58 12
2014 PM-05 55 11
2014 PM-06 77 13

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 93 7 29

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 12 10 23 5 13 27 10 35 28 163
2017 PM-02 13 7 13 0 20 35 13 37 38 14
2017 PM-03 12 15 27 4 4 26 12 43 12 26
2017 PM-04 14 4 17 6 12 29 17 34 34 48
2017 PM-05 7 14 27 7 16 25 5 29 32 44
2017 PM-06 13 18 26 4 13 22 4 42 23 23
2014 PM 6 16 25 11 12 26 5 31 33 187
2014 PM-02 7 21 21 0 14 29 7 44 22 14
2014 PM-04 9 17 17 4 13 33 7 44 28 54
2014 PM-05 4 15 28 13 11 26 4 27 33 47
2014 PM-06 5 13 33 19 8 19 3 22 35 63

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 21 22 20 13 10 12 2 50 26 163
2017 PM-02 35 13 7 7 20 20 0 59 33 14
2017 PM-03 27 23 20 11 0 19 0 61 14 26
2017 PM-04 19 9 21 19 12 12 8 34 39 48
2017 PM-05 14 34 23 14 12 5 0 50 26 44
2017 PM-06 31 26 22 4 9 9 0 62 14 23
2014 PM 12 30 25 13 10 9 1 47 25 187
2014 PM-02 14 29 21 0 21 14 0 50 25 14
2014 PM-04 11 41 17 7 9 15 0 61 20 54
2014 PM-05 11 28 28 19 9 6 0 41 30 47
2014 PM-06 13 25 32 17 6 5 2 41 25 63
2011 PM 18 29 25 9 7 10 0 53 19 229
2011 PM-02 13 35 30 4 17 0 0 48 22 23
2011 PM-04 15 26 31 7 7 13 2 48 15 61
2011 PM-05 17 32 23 9 6 13 0 57 17 53
2011 PM-06 19 29 24 11 8 10 0 53 21 80

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 9 91 162
2017 PM-03 0 100 26
2017 PM-04 11 89 48
2017 PM-06 22 78 23
2014 PM 9 91 187
2014 PM-02 0 100 14
2014 PM-05 11 89 47
2014 PM-06 8 92 63

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 PM 40 15
2014 PM 38 16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 PM 93 15
2014 PM 75 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 PM 0 16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 PM 0 15
2014 PM 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 PM 0 15

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 PM 0 15

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 PM 34 15

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 PM 0 15

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 PM 33 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2014 PM 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 PM 0 15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 PM 0 15
2014 PM 0 16

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 PM 0 15

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 PM 0 15
2014 PM 0 16

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 PM 38 16

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 PM 33 15
2014 PM 38 16

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 PM 0 15

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 PM 0 15

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 PM 0 15
2014 PM 0 16

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 0 15

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 PM 34 15
2014 PM 31 16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 PM 0 14

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 PM 0 15
2014 PM 0 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 PM 0 15
2014 PM 0 14

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 PM 0 15
2014 PM 0 14

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 PM 0 15

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 PM 0 14

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 PM 0 14

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2014 PM 0 14

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 PM 34 15

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 PM 0 15
2014 PM 0 14

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 PM 41 15
2014 PM 50 14

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 PM 0 14

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 PM 46 15
2014 PM 57 14

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 PM 0 15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 93 7 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 10 18 4 4 42 9 47 15 163
2017 PM-02 13 0 13 13 7 33 21 28 43 14
2017 PM-03 12 0 16 4 0 61 8 38 12 26
2017 PM-04 10 10 21 2 4 35 17 43 13 48
2017 PM-05 9 18 18 2 5 45 2 52 13 44
2017 PM-06 27 13 17 4 0 39 0 65 7 23
2014 PM 7 11 26 5 4 41 6 33 17 187
2014 PM-02 7 7 7 7 0 57 14 50 25 14
2014 PM-04 6 17 17 4 7 43 7 44 22 54
2014 PM-05 4 9 36 2 4 43 2 23 12 47
2014 PM-06 11 8 33 5 2 37 5 32 11 63

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 27 17 6 4 18 2 66 13 162
2017 PM-02 35 7 13 7 13 26 0 55 27 14
2017 PM-03 27 27 16 4 4 23 0 70 10 26
2017 PM-04 21 19 15 12 4 23 6 56 23 48
2017 PM-05 23 42 14 2 5 14 0 76 8 43
2017 PM-06 39 30 22 4 0 4 0 73 5 23
2014 PM 15 28 27 4 4 23 0 56 10 187
2014 PM-02 14 29 7 0 0 50 0 86 0 14
2014 PM-04 11 28 20 4 7 30 0 55 16 54
2014 PM-05 13 30 32 2 4 19 0 53 8 47
2014 PM-06 19 27 32 5 2 16 0 55 8 63
2011 PM 21 36 20 4 3 15 0 68 8 226
2011 PM-02 9 59 9 5 9 9 0 75 15 22
2011 PM-04 13 43 23 5 2 15 0 65 8 61
2011 PM-05 21 35 21 4 4 15 0 66 9 52
2011 PM-06 25 29 22 3 3 19 0 67 6 79

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 18 82 162
2017 PM-02 39 61 14
2017 PM-04 14 86 48
2017 PM-05 19 81 43
2017 PM-06 22 78 23
2014 PM 17 83 187
2014 PM-04 13 87 54
2014 PM-05 19 81 47
2014 PM-06 17 83 63

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 PM 87 13 30
2014 PM 81 19 32
2014 PM-06 100 0 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 46 43 0 11 0 0 0 89 11 26
2014 PM 62 27 4 4 4 0 0 88 8 26
2014 PM-06 64 18 9 0 9 0 0 82 9 11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 31 43 9 8 5 3 1 77 14 163
2017 PM-02 33 26 0 21 7 13 0 68 32 14
2017 PM-03 16 49 12 11 8 4 0 68 20 26
2017 PM-04 29 44 6 11 6 2 2 76 18 48
2017 PM-05 25 55 11 2 5 2 0 82 7 44
2017 PM-06 61 35 4 0 0 0 0 96 0 23
2014 PM 32 51 7 5 3 1 1 85 8 187
2014 PM-02 14 36 21 14 7 7 0 54 23 14
2014 PM-04 26 54 9 4 6 2 0 81 9 54
2014 PM-05 28 62 4 6 0 0 0 89 6 47
2014 PM-06 44 46 3 3 2 0 2 92 5 63
2011 PM 27 57 8 5 2 1 1 85 7 229
2011 PM-02 13 65 4 4 9 0 4 82 14 23
2011 PM-04 20 57 13 7 2 2 0 78 8 61
2011 PM-05 26 64 2 4 2 2 0 92 6 53
2011 PM-06 35 50 9 4 1 0 1 86 5 80
2008 PM 24 47 8 12 6 3 1 74 18 229
2008 PM-02 22 48 4 19 0 4 4 76 20 27
2008 PM-03 8 46 15 15 0 15 0 64 18 13
2008 PM-04 15 45 8 13 15 2 2 63 29 53
2008 PM-05 26 45 10 14 5 0 0 71 19 58
2008 PM-06 31 55 6 5 2 0 2 88 6 65

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 7 10 20 10 10 37 7 30 34 163
2017 PM-02 13 0 26 13 13 35 0 20 40 14
2017 PM-03 4 12 23 0 4 46 11 37 9 26
2017 PM-04 8 8 19 8 12 38 6 29 37 48
2017 PM-05 7 16 18 16 9 27 7 34 38 44
2017 PM-06 9 4 22 13 9 35 9 24 38 23
2014 PM 3 12 28 7 9 33 9 26 27 187
2014 PM-02 0 14 21 0 14 43 7 29 29 14
2014 PM-04 0 19 22 4 11 33 11 33 27 54
2014 PM-05 4 9 34 9 6 30 9 21 24 47
2014 PM-06 3 11 27 11 8 32 8 24 32 63
2011 PM 4 16 32 10 7 23 8 29 24 228
2011 PM-02 4 13 30 9 4 26 13 29 21 23
2011 PM-04 0 15 41 10 7 20 8 20 23 61
2011 PM-05 2 15 31 13 6 29 4 26 29 52
2011 PM-06 10 15 25 9 9 21 11 37 26 80

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 41 29 10 5 3 12 0 80 9 163
2017 PM-02 46 20 0 0 7 28 0 90 10 14
2017 PM-03 39 34 12 0 4 11 0 82 4 26
2017 PM-04 43 23 9 8 0 17 0 80 10 48
2017 PM-05 39 36 14 2 5 5 0 78 7 44
2017 PM-06 44 30 13 9 4 0 0 74 13 23
2014 PM 32 36 13 4 4 9 2 77 8 187
2014 PM-02 21 36 14 0 0 29 0 80 0 14
2014 PM-04 28 43 13 4 2 9 2 79 6 54
2014 PM-05 34 36 15 4 6 4 0 73 11 47
2014 PM-06 38 33 13 5 2 6 3 79 7 63
2011 PM 34 30 14 8 5 9 0 70 15 229
2011 PM-02 13 48 9 13 4 13 0 70 20 23
2011 PM-04 20 39 18 8 7 8 0 64 16 61
2011 PM-05 42 30 9 8 4 8 0 78 12 53
2011 PM-06 43 19 13 9 6 11 0 69 17 80
2008 PM 31 29 13 3 4 18 1 75 9 229
2008 PM-02 33 41 7 0 0 15 4 91 0 27
2008 PM-03 15 23 15 0 0 46 0 71 0 13
2008 PM-04 25 30 11 4 4 25 2 74 10 53
2008 PM-05 38 24 14 5 9 10 0 69 15 58
2008 PM-06 32 32 14 5 3 14 0 75 9 65

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 29 13 5 4 19 1 72 12 163
2017 PM-02 39 13 7 0 7 35 0 80 10 14
2017 PM-03 19 26 12 8 0 35 0 69 12 26
2017 PM-04 27 29 13 8 2 21 0 71 13 48
2017 PM-05 30 34 16 2 9 9 0 70 13 44
2017 PM-06 31 30 22 9 0 9 0 67 9 23
2014 PM 17 33 18 6 5 19 2 63 14 187
2014 PM-02 14 14 21 7 0 43 0 50 12 14
2014 PM-04 13 35 19 4 6 24 0 63 12 54
2014 PM-05 21 36 17 0 9 17 0 69 10 47
2014 PM-06 16 37 19 10 3 13 3 62 15 63
2011 PM 24 31 18 7 5 13 0 64 15 229
2011 PM-02 9 39 17 9 4 17 4 61 17 23
2011 PM-04 13 43 23 5 7 10 0 62 13 61
2011 PM-05 30 30 15 9 2 13 0 70 13 53
2011 PM-06 33 23 15 9 8 14 0 64 19 80
2008 PM 24 29 12 9 7 17 2 65 20 229
2008 PM-02 26 30 11 4 0 26 4 79 5 27
2008 PM-03 31 31 8 0 0 31 0 89 0 13
2008 PM-04 26 26 13 6 6 19 4 68 15 53
2008 PM-05 17 22 16 10 17 17 0 48 33 58
2008 PM-06 25 38 11 15 5 5 2 67 21 65
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 56 26 5 6 7 0 1 82 12 163
2017 PM-02 67 13 0 0 20 0 0 80 20 14
2017 PM-03 66 19 8 4 4 0 0 85 8 26
2017 PM-04 58 23 6 9 2 0 2 83 11 48
2017 PM-05 46 41 2 5 7 0 0 86 12 44
2017 PM-06 48 22 13 9 9 0 0 70 17 23

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 57 24 7 4 6 2 1 83 10 163
2017 PM-02 74 0 0 0 20 7 0 79 21 14
2017 PM-03 66 23 4 4 4 0 0 89 8 26
2017 PM-04 60 21 9 2 2 4 2 87 4 48
2017 PM-05 48 36 7 5 5 0 0 84 9 44
2017 PM-06 44 30 9 13 4 0 0 74 17 23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 26 44 12 10 6 3 0 72 16 163
2017 PM-02 39 35 13 7 7 0 0 74 13 14
2017 PM-03 26 27 32 8 4 4 0 55 12 26
2017 PM-04 31 40 6 15 4 4 0 74 20 48
2017 PM-05 16 57 5 11 9 2 0 75 21 44
2017 PM-06 26 53 13 4 4 0 0 78 9 23

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 37 12 16 18 1 0 54 35 162
2017 PM-02 37 14 0 14 28 7 0 55 45 13
2017 PM-03 27 27 4 23 15 4 0 56 40 26
2017 PM-04 12 40 16 12 19 0 0 52 31 48
2017 PM-05 9 45 11 14 21 0 0 54 34 44
2017 PM-06 9 44 22 17 9 0 0 53 26 23

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 20 18 11 32 0 1 39 43 163
2017 PM-02 13 0 20 26 41 0 0 13 67 14
2017 PM-03 8 31 11 19 31 0 0 39 50 26
2017 PM-04 21 27 19 4 27 0 2 49 31 48
2017 PM-05 18 16 14 11 39 0 2 35 51 44
2017 PM-06 30 14 22 9 26 0 0 44 34 23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 17 28 27 15 12 0 0 46 27 163
2017 PM-02 39 13 21 20 7 0 0 52 26 14
2017 PM-03 15 43 31 4 8 0 0 57 12 26
2017 PM-04 23 25 27 10 14 0 0 48 25 48
2017 PM-05 14 25 25 20 16 0 0 38 36 44
2017 PM-06 4 26 31 26 13 0 0 30 39 23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 28 25 13 14 0 0 47 27 162
2017 PM-02 26 20 28 20 7 0 0 46 26 14
2017 PM-03 22 39 12 11 15 0 0 61 27 26
2017 PM-04 32 26 21 9 13 0 0 57 21 47
2017 PM-05 9 20 41 16 14 0 0 29 29 44
2017 PM-06 4 39 18 22 17 0 0 43 39 23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 21 23 15 22 1 0 40 37 162
2017 PM-02 46 0 28 20 0 7 0 49 21 14
2017 PM-03 30 27 27 0 15 0 0 58 15 26
2017 PM-04 21 21 21 12 25 0 0 42 37 48
2017 PM-05 9 25 23 16 27 0 0 34 43 44
2017 PM-06 5 19 23 23 32 0 0 23 54 22

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 38 25 14 10 9 1 3 65 20 163
2017 PM-02 67 13 7 7 0 0 7 86 7 14
2017 PM-03 42 39 8 8 0 0 4 84 8 26
2017 PM-04 40 25 8 2 17 2 6 71 20 48
2017 PM-05 30 23 21 18 9 0 0 52 27 44
2017 PM-06 22 22 22 22 13 0 0 43 34 23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 29 25 20 14 12 0 0 54 26 161
2017 PM-02 61 13 0 7 20 0 0 74 26 14
2017 PM-03 27 31 23 8 12 0 0 58 19 26
2017 PM-04 34 27 14 15 10 0 0 61 25 48
2017 PM-05 17 26 29 14 14 0 0 43 29 42
2017 PM-06 13 22 30 22 13 0 0 35 34 23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 22 26 26 12 12 0 2 49 24 162
2017 PM-02 35 20 13 13 7 0 13 62 23 14
2017 PM-03 16 42 27 4 8 0 4 60 12 26
2017 PM-04 31 23 25 8 10 0 2 55 19 48
2017 PM-05 16 25 19 23 16 0 0 42 40 43
2017 PM-06 14 22 39 9 17 0 0 35 26 23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 15 25 29 16 14 0 1 40 30 162
2017 PM-02 28 20 20 7 26 0 0 48 33 14
2017 PM-03 4 30 32 11 19 0 4 35 32 26
2017 PM-04 25 17 29 21 6 0 2 42 28 48
2017 PM-05 12 28 28 21 12 0 0 39 33 43
2017 PM-06 9 30 26 13 22 0 0 40 34 23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 18 25 23 15 17 0 1 44 33 162
2017 PM-02 26 54 7 0 13 0 0 80 13 14
2017 PM-03 16 11 20 27 23 0 4 28 52 26
2017 PM-04 19 21 25 19 14 0 2 40 34 48
2017 PM-05 21 23 28 12 16 0 0 44 28 43
2017 PM-06 14 34 26 9 17 0 0 48 26 23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 30 32 20 7 8 1 2 64 15 162
2017 PM-02 54 26 7 0 13 0 0 80 13 14
2017 PM-03 31 46 8 0 8 4 4 84 8 26
2017 PM-04 35 23 23 10 4 2 2 61 15 48
2017 PM-05 19 28 35 9 9 0 0 46 18 43
2017 PM-06 22 44 17 4 13 0 0 66 17 23

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 53 22 15 4 5 1 0 75 9 163
2017 PM-02 54 20 20 0 0 7 0 79 0 14
2017 PM-03 62 15 19 0 4 0 0 77 4 26
2017 PM-04 54 17 15 6 8 0 0 71 14 48
2017 PM-05 46 34 11 7 2 0 0 79 9 44
2017 PM-06 48 22 22 0 9 0 0 70 9 23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 67 12 7 4 6 2 2 82 10 163
2017 PM-02 61 0 7 0 20 13 0 70 23 14
2017 PM-03 77 8 8 4 0 4 0 88 4 26
2017 PM-04 60 25 4 4 2 0 4 89 6 48
2017 PM-05 64 11 11 2 9 0 2 77 12 44
2017 PM-06 74 4 9 9 4 0 0 78 13 23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 30 10 4 4 1 1 82 8 163
2017 PM-02 61 0 13 13 13 0 0 61 26 14
2017 PM-03 53 27 12 4 0 4 0 84 4 26
2017 PM-04 54 27 10 5 2 0 2 83 7 48
2017 PM-05 45 34 9 5 7 0 0 80 11 44
2017 PM-06 48 47 4 0 0 0 0 96 0 23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 51 21 13 7 9 0 0 72 15 163
2017 PM-02 61 7 7 7 20 0 0 67 26 14
2017 PM-03 65 8 12 4 11 0 0 73 15 26
2017 PM-04 39 31 14 11 4 0 0 71 15 48
2017 PM-05 43 32 14 2 9 0 0 75 12 44
2017 PM-06 61 4 17 13 4 0 0 66 17 23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 55 11 6 1 1 0 26 89 3 163
2017 PM-02 65 0 0 0 7 0 28 90 10 14
2017 PM-03 46 0 0 0 0 0 54 100 0 26
2017 PM-04 54 6 2 0 0 0 38 97 0 48
2017 PM-05 52 21 14 2 2 0 9 80 5 44
2017 PM-06 66 17 13 4 0 0 0 83 4 23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 59 20 8 1 2 1 9 87 4 161
2017 PM-02 67 0 0 7 7 0 20 83 17 14
2017 PM-03 53 28 4 0 0 4 11 96 0 26
2017 PM-04 53 21 11 2 2 0 10 83 5 47
2017 PM-05 56 26 9 0 5 0 5 85 5 43
2017 PM-06 78 13 9 0 0 0 0 91 0 23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 69 13 6 2 5 0 6 86 7 163
2017 PM-02 59 7 21 0 7 0 7 70 7 14
2017 PM-03 65 12 4 4 4 0 11 87 9 26
2017 PM-04 73 9 2 2 4 0 11 91 7 48
2017 PM-05 68 20 9 0 3 0 0 88 3 44
2017 PM-06 74 13 4 4 4 0 0 87 9 23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 50 25 15 7 2 0 1 76 9 163
2017 PM-02 48 13 7 13 20 0 0 61 33 14
2017 PM-03 42 19 15 23 0 0 0 62 23 26
2017 PM-04 58 19 19 0 2 0 2 78 2 48
2017 PM-05 46 32 16 5 0 0 2 79 5 44
2017 PM-06 61 26 14 0 0 0 0 86 0 23

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 28 37 17 9 0 0 37 26 163
2017 PM-02 26 7 28 33 7 0 0 33 39 14
2017 PM-03 8 35 46 8 4 0 0 42 11 26
2017 PM-04 10 31 33 19 6 0 0 42 25 48
2017 PM-05 7 25 39 16 14 0 0 32 30 44
2017 PM-06 4 14 47 22 13 0 0 18 34 23

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 13 23 40 18 7 0 0 25 35 162
2017 PM-02 13 39 21 13 13 0 0 26 52 14
2017 PM-03 11 23 35 24 7 0 0 31 34 26
2017 PM-04 13 17 43 19 9 0 0 28 29 47
2017 PM-05 16 20 45 16 2 0 0 18 37 44
2017 PM-06 9 30 43 9 9 0 0 18 39 23
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 19 19 26 12 23 2 1 19 81 162
2017 PM-02 7 28 21 14 30 0 0 7 93 13
2017 PM-03 15 19 23 12 27 4 0 16 84 26
2017 PM-04 21 21 27 10 19 2 0 22 78 48
2017 PM-05 9 23 25 11 27 2 2 9 91 44
2017 PM-06 40 9 22 13 17 0 0 40 60 23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 28 126
2017 PM-02 43 11
2017 PM-03 56 20
2017 PM-04 24 37
2017 PM-05 16 38
2017 PM-06 14 14

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 30 126
2017 PM-02 43 11
2017 PM-03 41 20
2017 PM-04 21 37
2017 PM-05 34 38
2017 PM-06 21 14

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 PM 17 126
2017 PM-02 24 11
2017 PM-03 30 20
2017 PM-04 19 37
2017 PM-05 11 38
2017 PM-06 7 14

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 PM 63 126
2017 PM-02 43 11
2017 PM-03 30 20
2017 PM-04 62 37
2017 PM-05 82 38
2017 PM-06 86 14

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 PM 6 126
2017 PM-02 8 11
2017 PM-03 6 20
2017 PM-04 3 37
2017 PM-05 5 38
2017 PM-06 14 14

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 PM 49 126
2017 PM-02 60 11
2017 PM-03 45 20
2017 PM-04 54 37
2017 PM-05 37 38
2017 PM-06 50 14

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 PM 3 37 19 11 5 26 126
2017 PM-02 0 18 18 18 0 47 10
2017 PM-03 5 24 24 19 5 25 21
2017 PM-04 3 46 24 8 5 13 37
2017 PM-05 0 45 16 5 3 32 38
2017 PM-06 14 21 7 21 14 21 14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 9 15 12 17 37 3 7 27 60 128
2017 PM-02 22 0 0 15 55 7 0 24 76 12
2017 PM-03 9 33 9 14 25 5 5 47 43 21
2017 PM-04 5 11 19 11 46 3 5 18 62 37
2017 PM-05 8 16 8 26 29 3 10 28 63 38
2017 PM-06 7 7 21 14 43 0 7 15 62 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM 3 2 9 16 62 5 2 6 84 128
2017 PM-02 22 0 0 7 63 7 0 24 76 12
2017 PM-03 0 5 9 9 72 5 0 5 85 21
2017 PM-04 0 0 13 30 51 3 3 0 86 37
2017 PM-05 0 5 5 13 66 8 3 6 88 38
2017 PM-06 7 0 21 0 64 0 7 8 69 14
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