2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 108. What are the language requirements of your position?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	45	9	9	6	0	0	76	15	589
2017	Language requirement of position - Unilingual English	27	49	9	10	4	0	0	76	15	181
2017	Language requirement of position - Either English or French	47	22	3	22	6	0	0	69	28	31
2014	Language requirement of position - Bilingual	28	38	13	12	9	0	0	66	21	573
2014	Language requirement of position - Unilingual English	28	38	8	13	13	0	0	65	26	155
2014	Language requirement of position - Either English or French	26	49	11	11	3	0	0	75	14	36
2011	Language requirement of position - Bilingual	32	41	11	8	8	0	0	74	16	644
2011	Language requirement of position - Unilingual English	31	37	15	10	7	0	0	68	17	179
2011	Language requirement of position - Either English or French	38	34	12	8	4	0	4	75	12	26
2008	Language requirement of position - Bilingual	32	42	11	8	7	0	0	74	15	525
2008	Language requirement of position - Unilingual English	36	38	10	7	8	1	0	74	16	175
2008	Language requirement of position - Either English or French	39	33	18	10	0	0	0	72	10	42

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	36	11	11	8	70	19	590
2017	Language requirement of position - Unilingual English	29	39	12	10	11	68	21	181
2017	Language requirement of position - Either English or French	26	19	21	21	13	45	34	31

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	50	36	7	5	2	0	0	85	7	589
2017	Language requirement of position - Unilingual English	41	41	12	3	3	0	0	82	6	181
2017	Language requirement of position - Either English or French	54	31	3	6	6	0	0	85	13	31
2014	Language requirement of position - Bilingual	57	28	9	3	3	1	0	85	6	573
2014	Language requirement of position - Unilingual English	52	25	14	3	5	1	0	77	8	154
2014	Language requirement of position - Either English or French	60	29	9	0	3	0	0	89	3	36
2011	Language requirement of position - Bilingual	55	31	10	2	2	0	0	86	4	646
2011	Language requirement of position - Unilingual English	50	36	11	1	2	0	0	86	3	180
2011	Language requirement of position - Either English or French	72	20	4	0	0	0	4	96	0	26

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	38	10	9	5	0	76	14	586
2017	Language requirement of position - Unilingual English	34	41	11	9	5	0	75	14	180
2017	Language requirement of position - Either English or French	40	27	20	6	6	0	67	13	31
2014	Language requirement of position - Bilingual	32	38	14	9	8	0	70	17	573
2014	Language requirement of position - Unilingual English	34	33	12	12	10	0	67	22	155
2014	Language requirement of position - Either English or French	39	39	17	3	3	0	78	5	36
2011	Language requirement of position - Bilingual	37	42	9	8	4	0	79	11	646
2011	Language requirement of position - Unilingual English	40	38	10	8	4	0	78	12	180
2011	Language requirement of position - Either English or French	42	38	12	4	0	4	84	4	26
2008	Language requirement of position - Bilingual	38	43	8	9	3	0	80	12	533
2008	Language requirement of position - Unilingual English	40	41	4	9	5	0	81	14	175
2008	Language requirement of position - Either English or French	46	36	10	8	0	0	82	8	42

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	30	19	11	13	0	0	57	24	590
2017	Language requirement of position - Unilingual English	24	34	17	13	11	1	0	59	24	180
2017	Language requirement of position - Either English or French	38	17	16	12	16	0	0	56	28	31
2014	Language requirement of position - Bilingual	14	32	18	19	15	1	0	47	34	573
2014	Language requirement of position - Unilingual English	12	29	13	18	28	0	0	41	46	155
2014	Language requirement of position - Either English or French	33	23	20	13	11	0	0	56	24	36
2011	Language requirement of position - Bilingual	24	33	19	11	11	2	0	58	22	645
2011	Language requirement of position - Unilingual English	14	32	24	14	15	1	1	46	29	180
2011	Language requirement of position - Either English or French	19	44	15	11	7	0	4	65	19	26

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	36	14	12	10	0	0	63	23	590
2017	Language requirement of position - Unilingual English	25	36	14	16	9	0	0	61	25	180
2017	Language requirement of position - Either English or French	44	24	3	12	16	0	0	69	28	31
2014	Language requirement of position - Bilingual	17	34	15	20	13	1	0	51	33	573
2014	Language requirement of position - Unilingual English	13	27	15	17	27	0	0	41	44	155
2014	Language requirement of position - Either English or French	24	37	23	11	5	0	0	61	16	36
2011	Language requirement of position - Bilingual	26	40	15	10	9	0	0	66	19	647
2011	Language requirement of position - Unilingual English	18	39	14	14	13	1	0	58	27	179
2011	Language requirement of position - Either English or French	26	36	11	15	7	0	4	66	23	26
2008	Language requirement of position - Bilingual	21	35	18	15	11	0	0	57	26	534
2008	Language requirement of position - Unilingual English	22	36	15	13	13	2	0	59	26	176
2008	Language requirement of position - Either English or French	24	33	27	12	5	0	0	56	17	42

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	23	18	14	14	4	1	52	29	588
2017	Language requirement of position - Unilingual English	22	24	19	18	13	4	0	48	32	181
2017	Language requirement of position - Either English or French	32	23	13	6	22	3	0	57	30	31
2014	Language requirement of position - Bilingual	18	22	19	16	20	5	0	41	38	573
2014	Language requirement of position - Unilingual English	17	16	18	15	28	6	0	35	46	155
2014	Language requirement of position - Either English or French	24	23	14	17	20	2	0	48	38	36
2011	Language requirement of position - Bilingual	26	28	16	11	14	5	0	56	27	646
2011	Language requirement of position - Unilingual English	21	29	15	16	15	3	1	52	32	180
2011	Language requirement of position - Either English or French	31	24	22	8	4	4	8	62	13	26
2008	Language requirement of position - Bilingual	20	25	18	19	13	5	1	48	33	533
2008	Language requirement of position - Unilingual English	18	29	17	15	15	5	1	50	33	176
2008	Language requirement of position - Either English or French	16	25	25	24	4	0	7	43	30	42

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	32	10	5	5	3	1	79	11	589
2017	Language requirement of position - Unilingual English	48	28	6	9	8	0	1	77	17	181
2017	Language requirement of position - Either English or French	47	23	9	12	9	0	0	70	21	31
2014	Language requirement of position - Bilingual	45	26	11	8	7	2	1	73	15	573
2014	Language requirement of position - Unilingual English	37	30	13	10	8	3	0	68	19	155
2014	Language requirement of position - Either English or French	39	35	11	3	9	3	0	76	12	36
2011	Language requirement of position - Bilingual	42	29	12	7	8	2	1	73	15	645
2011	Language requirement of position - Unilingual English	41	31	10	10	6	2	0	73	16	180
2011	Language requirement of position - Either English or French	30	30	20	7	0	3	9	69	9	26
2008	Language requirement of position - Bilingual	42	27	9	8	8	4	1	73	17	534
2008	Language requirement of position - Unilingual English	46	23	8	12	8	3	1	71	21	175
2008	Language requirement of position - Either English or French	45	18	25	6	2	5	0	66	8	42

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	32	8	9	5	1	1	78	14	589
2017	Language requirement of position - Unilingual English	47	24	10	12	7	0	0	71	18	181
2017	Language requirement of position - Either English or French	36	24	16	6	15	0	3	61	23	31
2014	Language requirement of position - Bilingual	42	29	9	11	8	0	0	72	19	573
2014	Language requirement of position - Unilingual English	36	29	10	12	12	0	0	66	24	155
2014	Language requirement of position - Either English or French	44	28	14	3	9	3	0	74	12	36
2011	Language requirement of position - Bilingual	41	31	10	10	7	0	0	72	18	647
2011	Language requirement of position - Unilingual English	38	33	7	12	9	1	0	72	21	178
2011	Language requirement of position - Either English or French	22	47	7	15	4	0	4	73	19	26
2008	Language requirement of position - Bilingual	37	32	8	11	10	1	1	71	21	534
2008	Language requirement of position - Unilingual English	42	27	10	10	11	0	1	70	21	175
2008	Language requirement of position - Either English or French	31	28	11	17	13	0	0	59	30	42

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	27	9	6	6	0	79	12	588
2017	Language requirement of position - Unilingual English	49	24	9	9	9	0	74	17	181
2017	Language requirement of position - Either English or French	38	20	10	9	22	0	58	32	31
2014	Language requirement of position - Bilingual	43	29	10	7	11	0	73	18	571
2014	Language requirement of position - Unilingual English	41	26	11	10	12	1	67	22	155
2014	Language requirement of position - Either English or French	43	34	8	7	9	0	77	15	36

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	37	12	10	9	5	0	68	19	590
2017	Language requirement of position - Unilingual English	29	29	13	11	15	3	0	60	27	181
2017	Language requirement of position - Either English or French	37	35	13	3	9	3	0	75	12	31
2014	Language requirement of position - Bilingual	14	33	17	15	13	8	0	51	30	573
2014	Language requirement of position - Unilingual English	15	19	22	13	20	11	0	37	38	155
2014	Language requirement of position - Either English or French	29	25	11	14	8	14	0	62	26	36
2011	Language requirement of position - Bilingual	27	29	19	9	10	7	0	60	20	645
2011	Language requirement of position - Unilingual English	24	26	17	14	11	8	0	55	27	179
2011	Language requirement of position - Either English or French	15	28	32	0	11	10	4	50	13	26

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	37	14	11	12	2	0	62	23	588
2017	Language requirement of position - Unilingual English	26	32	11	14	16	1	0	58	30	181
2017	Language requirement of position - Either English or French	40	28	13	6	13	0	0	69	19	31
2014	Language requirement of position - Bilingual	13	32	20	18	15	2	0	46	34	572
2014	Language requirement of position - Unilingual English	12	20	15	21	28	3	0	33	51	154
2014	Language requirement of position - Either English or French	32	24	14	14	10	6	0	59	26	36
2011	Language requirement of position - Bilingual	26	32	17	11	11	2	0	59	23	644
2011	Language requirement of position - Unilingual English	21	26	20	12	19	1	0	48	31	178
2011	Language requirement of position - Either English or French	15	25	30	3	19	4	4	43	24	26
2008	Language requirement of position - Bilingual	17	32	16	17	14	3	0	51	32	530
2008	Language requirement of position - Unilingual English	20	28	12	21	14	5	0	50	37	174
2008	Language requirement of position - Either English or French	23	27	20	13	9	4	2	54	24	42

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	32	19	16	11	4	0	51	29	590
2017	Language requirement of position - Unilingual English	21	24	14	20	17	4	0	47	39	181
2017	Language requirement of position - Either English or French	27	32	15	3	15	7	0	63	20	31
2014	Language requirement of position - Bilingual	8	30	18	23	17	5	0	40	41	572
2014	Language requirement of position - Unilingual English	9	16	19	23	29	5	0	25	55	155
2014	Language requirement of position - Either English or French	24	13	14	31	10	9	0	40	45	36
2011	Language requirement of position - Bilingual	16	36	18	15	10	4	0	55	26	646
2011	Language requirement of position - Unilingual English	13	27	13	24	17	5	1	43	44	180
2011	Language requirement of position - Either English or French	10	28	24	10	19	4	4	42	32	26
2008	Language requirement of position - Bilingual	9	28	18	23	15	6	0	40	41	532
2008	Language requirement of position - Unilingual English	10	25	13	26	18	8	0	38	48	176
2008	Language requirement of position - Either English or French	9	30	23	13	9	10	5	46	26	42

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	31	18	14	14	4	0	53	29	589
2017	Language requirement of position - Unilingual English	22	25	11	16	21	5	0	49	39	181
2017	Language requirement of position - Either English or French	32	25	8	6	23	6	0	60	31	31
2014	Language requirement of position - Bilingual	12	31	20	16	16	4	0	46	34	573
2014	Language requirement of position - Unilingual English	9	17	19	21	26	8	0	28	52	155
2014	Language requirement of position - Either English or French	21	17	14	23	13	11	0	43	41	36
2011	Language requirement of position - Bilingual	21	32	17	14	11	5	0	56	26	646
2011	Language requirement of position - Unilingual English	14	30	14	15	17	9	0	49	35	180
2011	Language requirement of position - Either English or French	10	27	20	8	18	12	4	45	31	26
2008	Language requirement of position - Bilingual	11	27	16	20	17	10	0	42	41	533
2008	Language requirement of position - Unilingual English	11	21	16	17	25	9	1	35	47	176
2008	Language requirement of position - Either English or French	7	26	15	27	9	12	5	39	44	42

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	34	14	18	13	3	0	53	33	590
2017	Language requirement of position - Unilingual English	15	27	13	21	21	3	0	43	44	180
2017	Language requirement of position - Either English or French	29	18	22	19	13	0	0	47	31	31
2014	Language requirement of position - Bilingual	7	31	16	25	18	2	0	39	44	573
2014	Language requirement of position - Unilingual English	7	21	20	21	27	4	0	30	50	155
2014	Language requirement of position - Either English or French	20	20	14	25	11	11	0	44	40	36
2011	Language requirement of position - Bilingual	17	35	17	18	12	2	0	53	30	646
2011	Language requirement of position - Unilingual English	11	29	17	21	20	1	0	41	42	180
2011	Language requirement of position - Either English or French	11	23	27	8	22	4	4	37	33	26
2008	Language requirement of position - Bilingual	12	32	16	22	14	3	0	45	38	533
2008	Language requirement of position - Unilingual English	18	24	9	28	19	2	0	43	48	175
2008	Language requirement of position - Either English or French	13	24	18	25	15	5	0	39	41	42

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	36	12	12	8	0	67	20	590
2017	Language requirement of position - Unilingual English	32	39	11	11	7	0	72	18	181
2017	Language requirement of position - Either English or French	27	29	9	18	17	0	56	35	31
2014	Language requirement of position - Bilingual	22	33	16	15	13	0	55	28	573
2014	Language requirement of position - Unilingual English	24	29	16	11	20	0	53	32	155
2014	Language requirement of position - Either English or French	19	39	14	17	8	3	60	26	36
2011	Language requirement of position - Bilingual	25	38	14	12	11	0	63	22	643
2011	Language requirement of position - Unilingual English	26	30	13	20	10	0	56	30	180
2011	Language requirement of position - Either English or French	14	59	8	4	11	4	76	16	26

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	45	8	14	6	0	71	21	589
2017	Language requirement of position - Unilingual English	19	44	12	14	10	1	63	24	181
2017	Language requirement of position - Either English or French	25	43	9	6	17	0	68	23	31

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	15	25	14	14	13	17	2	49	33	589
2017	Language requirement of position - Unilingual English	11	23	17	13	13	22	1	44	34	180
2017	Language requirement of position - Either English or French	12	10	28	6	9	28	6	34	24	31
2014	Language requirement of position - Bilingual	14	25	18	15	15	11	3	45	34	573
2014	Language requirement of position - Unilingual English	11	18	24	10	18	16	3	36	35	155
2014	Language requirement of position - Either English or French	6	24	9	17	16	22	5	41	46	36

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	37	8	8	5	1	0	79	13	590
2017	Language requirement of position - Unilingual English	37	38	6	11	8	1	0	75	19	181
2017	Language requirement of position - Either English or French	39	30	6	3	22	0	0	69	25	31
2014	Language requirement of position - Bilingual	39	32	10	10	8	1	0	72	19	573
2014	Language requirement of position - Unilingual English	38	29	12	7	13	0	0	67	21	155
2014	Language requirement of position - Either English or French	46	26	11	9	5	3	0	74	15	36
2011	Language requirement of position - Bilingual	36	35	11	10	7	0	1	72	18	646
2011	Language requirement of position - Unilingual English	37	28	14	15	6	0	0	65	20	180
2011	Language requirement of position - Either English or French	34	43	11	3	4	0	4	81	8	26
2008	Language requirement of position - Bilingual	32	35	12	11	9	1	0	67	20	534
2008	Language requirement of position - Unilingual English	38	29	7	12	13	1	1	68	25	175
2008	Language requirement of position - Either English or French	38	22	16	10	14	0	0	60	24	42

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	34	10	12	6	4	7	69	21	256
2017	Language requirement of position - Unilingual English	28	29	16	12	16	0	0	56	28	32
2014	Language requirement of position - Bilingual	27	30	11	11	7	4	9	66	22	210
2014	Language requirement of position - Unilingual English	12	47	24	6	6	0	6	62	13	17

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	37	33	12	11	7	1	0	70	18	590
2017	Language requirement of position - Unilingual English	34	31	13	16	6	0	0	65	22	180
2017	Language requirement of position - Either English or French	54	24	6	13	3	0	0	78	16	31
2014	Language requirement of position - Bilingual	33	36	12	12	6	1	1	70	18	573
2014	Language requirement of position - Unilingual English	28	33	14	15	10	0	0	61	25	155
2014	Language requirement of position - Either English or French	32	28	11	14	8	5	3	65	24	36
2011	Language requirement of position - Bilingual	38	37	9	9	5	1	1	76	15	647
2011	Language requirement of position - Unilingual English	28	37	12	10	8	2	2	68	19	180
2011	Language requirement of position - Either English or French	27	35	8	11	7	8	4	70	21	26
2008	Language requirement of position - Bilingual	37	37	11	8	5	1	1	75	14	534
2008	Language requirement of position - Unilingual English	34	35	10	13	7	1	1	70	20	175
2008	Language requirement of position - Either English or French	27	41	16	16	0	0	0	68	16	42

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	28	12	8	8	8	1	69	18	588
2017	Language requirement of position - Unilingual English	24	25	10	12	13	16	0	58	30	181
2017	Language requirement of position - Either English or French	37	22	14	7	10	10	0	65	19	31
2014	Language requirement of position - Bilingual	33	26	12	13	9	5	1	63	23	572
2014	Language requirement of position - Unilingual English	26	19	18	15	15	8	1	48	32	155
2014	Language requirement of position - Either English or French	29	29	5	8	11	16	3	70	24	36
2011	Language requirement of position - Bilingual	41	24	9	11	9	5	1	70	21	646
2011	Language requirement of position - Unilingual English	29	24	16	15	9	6	1	56	26	179
2011	Language requirement of position - Either English or French	30	24	18	4	11	8	4	62	17	26
2008	Language requirement of position - Bilingual	38	30	10	7	6	7	1	75	15	534
2008	Language requirement of position - Unilingual English	36	23	10	11	10	9	1	66	23	175
2008	Language requirement of position - Either English or French	30	19	25	4	12	7	2	54	18	42

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	41	11	14	7	0	0	68	20	589
2017	Language requirement of position - Unilingual English	24	40	9	13	13	0	0	65	26	181
2017	Language requirement of position - Either English or French	22	37	12	10	19	0	0	59	29	31
2014	Language requirement of position - Bilingual	24	40	12	16	7	0	1	64	24	573
2014	Language requirement of position - Unilingual English	23	30	14	21	12	1	0	53	33	155
2014	Language requirement of position - Either English or French	19	38	5	17	15	3	3	61	34	36
2011	Language requirement of position - Bilingual	27	38	14	13	7	0	0	65	20	644
2011	Language requirement of position - Unilingual English	23	33	15	18	10	1	0	57	28	178
2011	Language requirement of position - Either English or French	20	26	11	19	4	0	20	58	28	26
2008	Language requirement of position - Bilingual	25	38	16	13	7	0	2	64	20	534
2008	Language requirement of position - Unilingual English	26	39	10	13	9	1	2	67	22	175
2008	Language requirement of position - Either English or French	26	26	17	19	6	2	4	55	27	42

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	37	9	8	4	0	79	12	590
2017	Language requirement of position - Unilingual English	38	44	5	10	4	0	82	14	181
2017	Language requirement of position - Either English or French	40	40	6	6	6	0	81	13	31
2014	Language requirement of position - Bilingual	36	37	12	9	6	0	73	15	573
2014	Language requirement of position - Unilingual English	39	37	8	8	8	0	76	16	155
2014	Language requirement of position - Either English or French	42	29	8	13	9	0	70	22	36
2011	Language requirement of position - Bilingual	42	38	8	7	5	0	80	12	645
2011	Language requirement of position - Unilingual English	45	30	12	8	5	0	75	13	180
2011	Language requirement of position - Either English or French	48	36	12	0	0	4	88	0	26
2008	Language requirement of position - Bilingual	42	34	10	9	5	0	76	14	533
2008	Language requirement of position - Unilingual English	41	37	10	9	4	0	78	13	175
2008	Language requirement of position - Either English or French	37	34	19	10	0	0	71	10	42

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	48	35	5	7	4	0	0	83	11	590
2017	Language requirement of position - Unilingual English	47	35	5	10	4	0	0	82	14	179
2017	Language requirement of position - Either English or French	34	53	0	3	10	0	0	87	13	31
2014	Language requirement of position - Bilingual	42	38	7	7	6	0	0	80	13	573
2014	Language requirement of position - Unilingual English	44	31	12	7	6	0	0	75	13	155
2014	Language requirement of position - Either English or French	31	44	6	5	14	0	0	75	19	35
2011	Language requirement of position - Bilingual	46	37	7	6	4	0	0	83	10	647
2011	Language requirement of position - Unilingual English	49	35	8	5	4	0	0	84	8	179
2011	Language requirement of position - Either English or French	47	32	12	4	0	0	4	83	4	26
2008	Language requirement of position - Bilingual	44	38	8	5	5	0	0	82	9	533
2008	Language requirement of position - Unilingual English	49	34	7	4	6	0	0	84	9	175
2008	Language requirement of position - Either English or French	35	48	11	0	3	2	0	85	3	42

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	24	35	15	13	8	4	0	62	22	589
2017	Language requirement of position - Unilingual English	18	34	16	11	16	4	0	55	28	180
2017	Language requirement of position - Either English or French	26	30	15	3	20	6	0	60	24	30
2014	Language requirement of position - Bilingual	14	29	18	17	19	3	0	44	37	573
2014	Language requirement of position - Unilingual English	15	21	10	23	29	2	0	36	53	154
2014	Language requirement of position - Either English or French	22	21	11	14	26	3	3	45	43	35
2011	Language requirement of position - Bilingual	23	33	15	15	12	2	0	57	28	645
2011	Language requirement of position - Unilingual English	14	29	14	18	21	3	1	45	41	177
2011	Language requirement of position - Either English or French	20	22	15	12	19	0	12	48	35	26
2008	Language requirement of position - Bilingual	21	34	17	15	11	2	0	56	27	534
2008	Language requirement of position - Unilingual English	19	36	15	14	13	2	1	57	28	175
2008	Language requirement of position - Either English or French	22	26	26	17	4	5	0	50	23	42

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	29	13	14	17	3	3	52	34	590
2017	Language requirement of position - Unilingual English	13	26	13	16	27	3	1	41	45	181
2017	Language requirement of position - Either English or French	16	18	20	6	34	3	3	36	43	31
2014	Language requirement of position - Bilingual	11	21	11	22	30	2	2	34	55	573
2014	Language requirement of position - Unilingual English	10	12	11	24	42	1	1	22	68	155
2014	Language requirement of position - Either English or French	16	14	11	26	25	5	3	33	55	36
2011	Language requirement of position - Bilingual	17	25	17	16	21	1	2	44	38	644
2011	Language requirement of position - Unilingual English	9	20	15	22	31	2	1	30	54	180
2011	Language requirement of position - Either English or French	15	19	20	10	15	0	20	43	32	26
2008	Language requirement of position - Bilingual	22	30	16	12	13	3	2	56	27	532
2008	Language requirement of position - Unilingual English	13	33	13	16	22	2	1	47	39	175
2008	Language requirement of position - Either English or French	13	28	11	16	22	2	7	46	42	42

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	35	38	11	9	6	0	0	74	15	586
2017	Language requirement of position - Unilingual English	26	43	10	12	8	0	1	70	20	181
2017	Language requirement of position - Either English or French	35	23	15	20	6	0	0	59	26	31
2014	Language requirement of position - Bilingual	26	39	12	12	11	0	0	66	23	573
2014	Language requirement of position - Unilingual English	18	33	15	18	15	0	0	52	33	155
2014	Language requirement of position - Either English or French	20	52	6	14	9	0	0	72	23	36
2011	Language requirement of position - Bilingual	35	37	10	11	6	1	0	72	17	647
2011	Language requirement of position - Unilingual English	25	44	11	14	6	1	0	70	19	180
2011	Language requirement of position - Either English or French	19	43	15	11	7	0	4	64	20	26

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	35	12	8	6	73	15	589
2017	Language requirement of position - Unilingual English	35	28	16	10	10	63	20	181
2017	Language requirement of position - Either English or French	34	29	15	15	6	63	22	31
2014	Language requirement of position - Bilingual	33	33	13	12	9	66	22	572
2014	Language requirement of position - Unilingual English	23	34	15	11	16	57	27	155
2014	Language requirement of position - Either English or French	25	38	14	8	14	64	22	36

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	33	39	10	11	6	0	0	73	17	586
2017	Language requirement of position - Unilingual English	30	38	12	8	11	1	1	69	19	181
2017	Language requirement of position - Either English or French	32	36	13	9	6	3	0	71	16	31
2014	Language requirement of position - Bilingual	30	32	15	13	8	0	0	63	22	573
2014	Language requirement of position - Unilingual English	24	39	11	14	12	0	0	63	26	155
2014	Language requirement of position - Either English or French	28	44	11	9	8	0	0	72	16	36
2011	Language requirement of position - Bilingual	39	36	11	8	4	1	1	76	13	647
2011	Language requirement of position - Unilingual English	37	36	12	10	4	1	0	74	15	180
2011	Language requirement of position - Either English or French	31	38	16	7	0	0	8	75	8	26

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	42	16	10	6	4	66	17	589
2017	Language requirement of position - Unilingual English	15	33	24	11	12	5	50	25	181
2017	Language requirement of position - Either English or French	33	23	25	9	6	3	58	16	31

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	34	8	11	8	1	0	73	19	590
2017	Language requirement of position - Unilingual English	49	27	7	9	8	0	0	76	17	181
2017	Language requirement of position - Either English or French	29	25	21	18	3	0	3	56	23	31
2014	Language requirement of position - Bilingual	31	34	11	12	11	0	0	66	23	573
2014	Language requirement of position - Unilingual English	34	34	10	9	12	0	1	69	21	154
2014	Language requirement of position - Either English or French	36	29	13	13	5	3	0	67	19	36
2011	Language requirement of position - Bilingual	36	37	12	8	7	0	1	73	15	645
2011	Language requirement of position - Unilingual English	37	38	13	9	2	0	0	76	11	180
2011	Language requirement of position - Either English or French	38	34	12	7	4	0	4	76	11	26

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	40	25	7	8	8	2	10	74	18	589
2017	Language requirement of position - Unilingual English	37	26	9	11	8	1	9	69	21	181
2017	Language requirement of position - Either English or French	17	47	3	16	6	3	9	72	25	31
2014	Language requirement of position - Bilingual	31	20	8	15	13	2	11	59	32	573
2014	Language requirement of position - Unilingual English	27	25	10	16	13	3	6	57	32	155
2014	Language requirement of position - Either English or French	29	17	13	10	10	5	14	58	26	36
2011	Language requirement of position - Bilingual	28	21	9	15	13	1	14	57	32	646
2011	Language requirement of position - Unilingual English	35	26	11	16	9	1	3	63	26	180
2011	Language requirement of position - Either English or French	24	26	27	0	7	0	16	59	9	26
2008	Language requirement of position - Bilingual	33	23	8	9	11	2	13	66	24	533
2008	Language requirement of position - Unilingual English	42	18	10	14	9	1	5	64	25	175
2008	Language requirement of position - Either English or French	29	25	12	8	11	5	9	63	23	42

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	33	20	13	8	0	1	59	21	590
2017	Language requirement of position - Unilingual English	39	37	17	4	3	0	0	76	7	181
2017	Language requirement of position - Either English or French	24	41	25	7	3	0	0	65	10	31
2014	Language requirement of position - Bilingual	25	31	20	13	10	0	1	57	23	573
2014	Language requirement of position - Unilingual English	36	39	15	4	6	0	0	74	10	155
2014	Language requirement of position - Either English or French	26	51	15	9	0	0	0	77	9	35
2011	Language requirement of position - Bilingual	25	39	19	10	6	0	1	65	16	644
2011	Language requirement of position - Unilingual English	36	38	18	6	2	0	0	74	8	179
2011	Language requirement of position - Either English or French	54	36	7	0	4	0	0	89	4	26
2008	Language requirement of position - Bilingual	25	30	20	13	10	0	1	56	23	533
2008	Language requirement of position - Unilingual English	34	36	17	4	7	1	1	72	11	175
2008	Language requirement of position - Either English or French	13	60	19	2	6	0	0	73	8	42

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	47	22	6	7	7	5	8	79	15	588
2017	Language requirement of position - Unilingual English	55	21	7	4	6	5	3	82	11	181
2017	Language requirement of position - Either English or French	44	19	8	12	10	7	0	68	23	31
2014	Language requirement of position - Bilingual	38	17	12	8	9	6	10	65	20	573
2014	Language requirement of position - Unilingual English	38	26	9	8	11	4	4	70	21	155
2014	Language requirement of position - Either English or French	49	14	2	6	9	5	16	79	18	36
2011	Language requirement of position - Bilingual	32	23	12	9	11	4	8	63	24	646
2011	Language requirement of position - Unilingual English	42	26	9	8	8	4	3	74	17	180
2011	Language requirement of position - Either English or French	42	23	12	10	4	0	8	71	16	26

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Language requirement of position - Bilingual	51	18	31	590
2017	Language requirement of position - Unilingual English	44	19	38	180
2017	Language requirement of position - Either English or French	47	22	31	31
2014	Language requirement of position - Bilingual	55	16	29	572
2014	Language requirement of position - Unilingual English	43	24	33	155
2014	Language requirement of position - Either English or French	35	22	43	36
2011	Language requirement of position - Bilingual	49	20	30	646
2011	Language requirement of position - Unilingual English	43	26	31	180
2011	Language requirement of position - Either English or French	42	28	30	26

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Language requirement of position - Bilingual	4	20	62	4	4	7	300
2017	Language requirement of position - Unilingual English	7	14	53	2	16	7	77
2017	Language requirement of position - Either English or French	0	12	48	15	25	0	14
2014	Language requirement of position - Bilingual	4	18	64	6	9999	7	315
2014	Language requirement of position - Unilingual English	10	15	54	11	9999	9	66
2014	Language requirement of position - Either English or French	0	13	58	14	9999	15	13
2011	Language requirement of position - Bilingual	8	23	57	5	9999	7	320
2011	Language requirement of position - Unilingual English	7	16	51	8	9999	20	77
2011	Language requirement of position - Either English or French	10	9	27	8	9999	46	11

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	38	8	7	4	1	0	81	11	590
2017	Language requirement of position - Unilingual English	36	38	9	9	7	0	0	75	16	181
2017	Language requirement of position - Either English or French	47	21	12	13	6	0	0	68	19	31
2014	Language requirement of position - Bilingual	36	37	12	10	5	0	0	74	15	573
2014	Language requirement of position - Unilingual English	37	30	13	12	8	1	0	67	20	154
2014	Language requirement of position - Either English or French	37	44	5	9	5	0	0	81	14	36
2011	Language requirement of position - Bilingual	40	41	10	6	3	0	0	81	9	644
2011	Language requirement of position - Unilingual English	35	34	15	10	5	1	0	70	15	180
2011	Language requirement of position - Either English or French	23	51	15	0	7	0	4	77	7	26
2008	Language requirement of position - Bilingual	39	39	11	7	4	1	0	78	11	533
2008	Language requirement of position - Unilingual English	41	34	11	5	8	1	0	75	13	175
2008	Language requirement of position - Either English or French	40	42	8	8	0	2	0	84	8	42

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	26	43	16	8	5	2	0	70	14	586
2017	Language requirement of position - Unilingual English	21	44	16	11	7	1	0	65	18	181
2017	Language requirement of position - Either English or French	25	41	18	6	10	0	0	66	16	31
2014	Language requirement of position - Bilingual	23	42	18	10	6	1	0	66	16	573
2014	Language requirement of position - Unilingual English	20	31	22	17	8	1	0	52	25	155
2014	Language requirement of position - Either English or French	33	29	21	6	5	6	0	66	12	36
2011	Language requirement of position - Bilingual	46	36	9	5	3	1	1	83	8	646
2011	Language requirement of position - Unilingual English	36	34	14	10	5	2	0	70	16	177
2011	Language requirement of position - Either English or French	22	47	12	7	4	4	4	75	12	26

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	14	27	39	13	4	1	2	17	42	589
2017	Language requirement of position - Unilingual English	14	23	38	14	7	2	2	22	39	181
2017	Language requirement of position - Either English or French	14	28	48	7	0	0	3	7	44	30
2014	Language requirement of position - Bilingual	15	26	38	15	5	1	1	20	42	573
2014	Language requirement of position - Unilingual English	22	25	35	11	6	0	1	17	47	155
2014	Language requirement of position - Either English or French	17	22	26	24	5	6	0	31	41	36
2011	Language requirement of position - Bilingual	13	23	37	17	7	1	2	24	37	642
2011	Language requirement of position - Unilingual English	14	27	31	21	5	0	2	27	42	179
2011	Language requirement of position - Either English or French	23	18	19	27	7	0	4	36	44	26
2008	Language requirement of position - Bilingual	15	31	36	13	4	0	1	18	46	532
2008	Language requirement of position - Unilingual English	14	27	33	17	8	1	1	25	41	174
2008	Language requirement of position - Either English or French	15	28	36	17	2	0	2	19	44	42

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	23	27	22	10	3	3	33	38	588
2017	Language requirement of position - Unilingual English	20	18	33	15	11	0	3	27	39	180
2017	Language requirement of position - Either English or French	21	12	16	27	21	3	0	49	34	30
2014	Language requirement of position - Bilingual	19	28	29	14	8	2	1	22	48	572
2014	Language requirement of position - Unilingual English	32	25	24	8	8	2	1	16	59	155
2014	Language requirement of position - Either English or French	24	27	12	20	8	9	0	31	56	36
2011	Language requirement of position - Bilingual	14	15	26	26	14	2	3	42	31	644
2011	Language requirement of position - Unilingual English	24	18	25	19	10	1	3	30	44	180
2011	Language requirement of position - Either English or French	27	12	15	8	22	8	9	36	47	26
2008	Language requirement of position - Bilingual	20	27	27	14	7	3	2	22	49	528
2008	Language requirement of position - Unilingual English	21	27	20	15	14	1	2	30	50	174
2008	Language requirement of position - Either English or French	8	22	41	13	9	2	5	24	32	42

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	23	29	17	5	2	3	23	47	588
2017	Language requirement of position - Unilingual English	28	22	32	11	4	1	3	15	52	181
2017	Language requirement of position - Either English or French	9	28	40	16	4	0	4	20	39	30
2014	Language requirement of position - Bilingual	25	28	29	12	4	1	2	16	55	573
2014	Language requirement of position - Unilingual English	43	26	19	6	5	1	1	11	70	155
2014	Language requirement of position - Either English or French	28	24	17	20	3	6	3	25	57	36
2011	Language requirement of position - Bilingual	22	27	29	14	5	1	2	20	50	641
2011	Language requirement of position - Unilingual English	26	29	25	14	4	1	2	19	55	179
2011	Language requirement of position - Either English or French	26	19	8	19	12	4	12	36	54	26
2008	Language requirement of position - Bilingual	26	29	25	11	5	2	3	17	57	532
2008	Language requirement of position - Unilingual English	31	26	21	13	6	1	3	20	59	175
2008	Language requirement of position - Either English or French	26	26	22	17	4	2	2	23	54	42

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	27	34	15	5	1	2	21	44	587
2017	Language requirement of position - Unilingual English	13	20	26	24	13	1	3	39	34	178
2017	Language requirement of position - Either English or French	14	22	25	30	9	0	0	40	35	30
2014	Language requirement of position - Bilingual	18	25	33	15	6	1	1	22	44	573
2014	Language requirement of position - Unilingual English	15	26	31	19	7	1	1	26	42	155
2014	Language requirement of position - Either English or French	11	11	21	37	14	6	0	54	23	36
2011	Language requirement of position - Bilingual	16	23	34	18	7	1	2	26	40	644
2011	Language requirement of position - Unilingual English	9	17	39	23	10	0	1	34	26	180
2011	Language requirement of position - Either English or French	11	23	19	24	18	0	4	44	36	26
2008	Language requirement of position - Bilingual	17	27	31	18	5	0	2	24	45	531
2008	Language requirement of position - Unilingual English	13	18	27	24	14	0	2	40	32	174
2008	Language requirement of position - Either English or French	8	21	35	23	9	2	2	34	30	42

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	27	27	8	6	2	2	15	57	587
2017	Language requirement of position - Unilingual English	30	15	21	17	12	2	3	31	47	180
2017	Language requirement of position - Either English or French	23	23	15	32	4	0	3	37	47	30
2014	Language requirement of position - Bilingual	31	28	23	12	5	1	1	17	60	573
2014	Language requirement of position - Unilingual English	29	27	20	13	8	1	1	21	58	155
2014	Language requirement of position - Either English or French	34	8	23	10	15	9	3	28	47	36
2011	Language requirement of position - Bilingual	21	26	26	16	7	1	3	24	49	642
2011	Language requirement of position - Unilingual English	23	19	29	18	9	1	1	28	43	180
2011	Language requirement of position - Either English or French	26	19	18	16	12	0	9	30	49	26
2008	Language requirement of position - Bilingual	18	25	28	17	8	2	2	26	45	531
2008	Language requirement of position - Unilingual English	21	16	25	21	11	1	4	34	40	174
2008	Language requirement of position - Either English or French	10	21	27	22	15	0	5	39	33	42

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	21	27	29	12	7	1	2	20	50	589
2017	Language requirement of position - Unilingual English	24	17	30	14	8	3	4	24	44	181
2017	Language requirement of position - Either English or French	35	9	25	15	16	0	0	31	43	30
2014	Language requirement of position - Bilingual	17	21	32	17	9	1	3	27	39	571
2014	Language requirement of position - Unilingual English	20	23	26	19	9	1	3	29	44	155
2014	Language requirement of position - Either English or French	14	21	33	8	11	9	5	22	40	36
2011	Language requirement of position - Bilingual	13	20	26	24	11	2	4	37	35	643
2011	Language requirement of position - Unilingual English	23	17	29	21	6	3	2	28	41	179
2011	Language requirement of position - Either English or French	28	4	22	19	7	8	12	33	39	26
2008	Language requirement of position - Bilingual	25	25	28	13	5	2	2	18	52	532
2008	Language requirement of position - Unilingual English	24	27	23	11	11	2	2	23	53	174
2008	Language requirement of position - Either English or French	10	36	16	16	9	5	9	28	53	42

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	20	25	33	12	6	2	3	19	47	590
2017	Language requirement of position - Unilingual English	28	18	31	9	9	4	2	19	49	181
2017	Language requirement of position - Either English or French	12	15	30	23	10	10	0	36	30	31
2014	Language requirement of position - Bilingual	24	27	30	12	5	1	1	18	51	572
2014	Language requirement of position - Unilingual English	40	20	23	10	6	1	1	16	61	155
2014	Language requirement of position - Either English or French	22	23	19	19	8	6	3	30	50	36

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	27	7	8	8	0	77	16	590
2017	Language requirement of position - Unilingual English	40	27	9	12	13	0	67	24	181
2017	Language requirement of position - Either English or French	38	19	16	15	12	0	57	27	31
2014	Language requirement of position - Bilingual	41	27	10	13	9	1	68	22	573
2014	Language requirement of position - Unilingual English	34	25	12	13	16	0	59	29	155
2014	Language requirement of position - Either English or French	47	21	15	11	3	3	71	14	36

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	49	32	8	7	4	81	11	586
2017	Language requirement of position - Unilingual English	47	31	7	10	6	77	15	181
2017	Language requirement of position - Either English or French	50	22	3	13	11	73	25	31
2014	Language requirement of position - Bilingual	44	33	9	10	4	77	14	573
2014	Language requirement of position - Unilingual English	39	35	8	9	9	74	18	155
2014	Language requirement of position - Either English or French	41	28	17	9	5	69	14	36

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	37	15	4	4	6	0	76	8	588
2017	Language requirement of position - Unilingual English	41	28	14	4	8	5	0	73	12	180
2017	Language requirement of position - Either English or French	38	34	3	3	10	10	3	82	14	31
2014	Language requirement of position - Bilingual	35	33	19	4	3	6	0	73	7	572
2014	Language requirement of position - Unilingual English	28	29	21	4	4	13	0	66	10	154
2014	Language requirement of position - Either English or French	36	29	27	0	3	5	0	69	3	36

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	41	11	8	4	2	0	77	12	587
2017	Language requirement of position - Unilingual English	32	41	11	5	8	3	0	75	14	180
2017	Language requirement of position - Either English or French	50	38	3	3	6	0	0	88	9	31
2014	Language requirement of position - Bilingual	31	39	15	7	5	4	0	73	12	573
2014	Language requirement of position - Unilingual English	27	27	24	9	7	6	0	57	18	155
2014	Language requirement of position - Either English or French	38	40	14	5	3	0	0	78	8	36
2011	Language requirement of position - Bilingual	30	39	15	7	5	4	0	72	12	645
2011	Language requirement of position - Unilingual English	22	41	18	6	6	6	0	67	13	180
2011	Language requirement of position - Either English or French	23	50	12	3	4	4	4	79	8	26

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	38	9	7	4	0	0	80	11	589
2017	Language requirement of position - Unilingual English	41	34	11	8	5	0	0	76	14	181
2017	Language requirement of position - Either English or French	55	33	0	6	6	0	0	87	13	31
2014	Language requirement of position - Bilingual	35	37	14	7	5	1	0	74	12	573
2014	Language requirement of position - Unilingual English	27	35	15	11	10	1	1	63	22	155
2014	Language requirement of position - Either English or French	56	22	13	7	3	0	0	78	9	36
2011	Language requirement of position - Bilingual	40	37	11	6	5	0	0	78	11	647
2011	Language requirement of position - Unilingual English	29	40	16	7	8	1	0	69	16	180
2011	Language requirement of position - Either English or French	22	47	19	7	0	0	4	73	7	26
2008	Language requirement of position - Bilingual	33	38	11	10	6	0	0	72	17	532
2008	Language requirement of position - Unilingual English	33	37	11	9	10	1	0	71	18	175
2008	Language requirement of position - Either English or French	34	45	12	0	9	0	0	79	9	42

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	31	30	12	10	9	5	3	67	20	589
2017	Language requirement of position - Unilingual English	23	32	13	13	12	4	3	59	27	180
2017	Language requirement of position - Either English or French	22	23	20	13	9	4	9	51	26	31
2014	Language requirement of position - Bilingual	27	33	12	12	10	3	4	64	24	573
2014	Language requirement of position - Unilingual English	33	26	18	9	10	2	1	61	20	155
2014	Language requirement of position - Either English or French	38	21	11	5	9	11	5	71	17	36

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	37	10	4	2	4	0	83	6	586
2017	Language requirement of position - Unilingual English	39	39	10	5	4	3	0	80	9	180
2017	Language requirement of position - Either English or French	50	29	6	6	6	3	0	82	12	31
2014	Language requirement of position - Bilingual	35	39	13	5	2	6	1	79	8	573
2014	Language requirement of position - Unilingual English	33	35	15	8	3	7	0	72	12	155
2014	Language requirement of position - Either English or French	26	36	21	9	5	3	0	64	15	36
2011	Language requirement of position - Bilingual	42	33	11	5	3	5	1	79	9	644
2011	Language requirement of position - Unilingual English	32	37	14	5	4	8	1	76	9	179
2011	Language requirement of position - Either English or French	30	35	15	4	7	4	4	71	12	26

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	34	38	12	8	5	2	0	74	14	588
2017	Language requirement of position - Unilingual English	27	33	15	16	6	2	1	62	23	180
2017	Language requirement of position - Either English or French	30	22	13	13	15	6	0	56	30	31
2014	Language requirement of position - Bilingual	33	34	12	11	6	4	1	70	17	573
2014	Language requirement of position - Unilingual English	27	36	13	9	8	5	0	67	18	155
2014	Language requirement of position - Either English or French	19	36	14	19	9	3	0	57	29	36
2011	Language requirement of position - Bilingual	34	31	13	9	6	5	2	70	16	641
2011	Language requirement of position - Unilingual English	30	33	14	11	4	7	1	68	16	178
2011	Language requirement of position - Either English or French	26	37	8	7	4	8	9	76	14	26
2008	Language requirement of position - Bilingual	29	34	12	11	7	6	1	68	19	533
2008	Language requirement of position - Unilingual English	29	31	11	11	11	5	1	65	23	176
2008	Language requirement of position - Either English or French	15	40	13	9	9	12	2	64	21	42

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	36	17	10	6	4	1	65	17	587
2017	Language requirement of position - Unilingual English	20	37	19	14	7	2	0	59	21	180
2017	Language requirement of position - Either English or French	30	25	17	13	12	3	0	57	25	31
2014	Language requirement of position - Bilingual	22	34	19	13	6	5	1	60	20	573
2014	Language requirement of position - Unilingual English	21	36	20	13	7	3	1	59	20	155
2014	Language requirement of position - Either English or French	16	28	16	12	9	14	5	55	25	36
2011	Language requirement of position - Bilingual	18	33	18	15	9	5	3	55	25	644
2011	Language requirement of position - Unilingual English	20	32	21	10	10	6	1	56	21	179
2011	Language requirement of position - Either English or French	7	23	39	16	7	4	4	32	25	26

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	21	17	15	14	14	4	43	36	588
2017	Language requirement of position - Unilingual English	12	17	16	17	22	14	2	35	46	181
2017	Language requirement of position - Either English or French	13	33	3	23	19	9	0	51	46	31
2014	Language requirement of position - Bilingual	12	18	19	18	21	10	3	34	45	573
2014	Language requirement of position - Unilingual English	11	14	18	16	29	12	1	28	51	155
2014	Language requirement of position - Either English or French	18	15	15	23	14	9	5	39	44	36
2011	Language requirement of position - Bilingual	13	16	18	15	19	13	8	35	42	644
2011	Language requirement of position - Unilingual English	11	17	21	18	19	14	0	33	43	179
2011	Language requirement of position - Either English or French	15	15	15	8	15	15	16	44	34	26

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	32	47	5	11	6	78	17	590
2017	Language requirement of position - Unilingual English	25	58	5	9	4	83	12	181
2017	Language requirement of position - Either English or French	37	50	0	10	3	87	13	31
2014	Language requirement of position - Bilingual	34	47	4	12	4	80	16	573
2014	Language requirement of position - Unilingual English	29	49	9	9	5	78	14	155
2014	Language requirement of position - Either English or French	28	55	0	5	12	83	17	36
2011	Language requirement of position - Bilingual	38	43	4	12	2	82	14	645
2011	Language requirement of position - Unilingual English	34	48	3	12	4	81	16	180
2011	Language requirement of position - Either English or French	43	43	4	7	3	85	10	26
2008	Language requirement of position - Bilingual	38	45	4	9	4	83	13	533
2008	Language requirement of position - Unilingual English	39	49	2	7	4	88	10	174
2008	Language requirement of position - Either English or French	23	47	7	20	3	70	24	42

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	42	37	7	9	6	0	79	14	588
2017	Language requirement of position - Unilingual English	46	33	6	9	7	0	79	15	180
2017	Language requirement of position - Either English or French	36	25	15	17	3	3	64	20	31
2014	Language requirement of position - Bilingual	45	31	6	10	6	0	77	17	573
2014	Language requirement of position - Unilingual English	42	36	7	9	5	0	78	14	155
2014	Language requirement of position - Either English or French	40	21	12	19	9	0	60	28	36
2011	Language requirement of position - Bilingual	46	33	7	10	5	0	79	15	643
2011	Language requirement of position - Unilingual English	46	35	6	11	2	1	82	12	180
2011	Language requirement of position - Either English or French	34	39	13	3	7	4	76	11	26

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	45	41	6	5	3	0	86	8	589
2017	Language requirement of position - Unilingual English	48	33	5	10	4	0	81	14	179
2017	Language requirement of position - Either English or French	49	32	6	10	3	0	81	13	31
2014	Language requirement of position - Bilingual	43	37	9	7	3	1	81	10	572
2014	Language requirement of position - Unilingual English	41	34	12	8	4	1	76	12	155
2014	Language requirement of position - Either English or French	37	36	16	0	11	0	73	11	36

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	65	24	5	2	2	1	1	90	4	588
2017	Language requirement of position - Unilingual English	79	15	4	1	1	1	0	94	2	181
2017	Language requirement of position - Either English or French	80	14	6	0	0	0	0	94	0	31
2014	Language requirement of position - Bilingual	65	23	5	3	2	1	0	90	5	573
2014	Language requirement of position - Unilingual English	69	21	3	1	2	1	2	93	3	155
2014	Language requirement of position - Either English or French	73	13	9	6	0	0	0	85	6	36
2011	Language requirement of position - Bilingual	69	20	4	3	2	1	0	91	5	645
2011	Language requirement of position - Unilingual English	69	16	11	2	0	1	2	87	2	180
2011	Language requirement of position - Either English or French	78	15	4	0	0	0	3	96	0	26
2008	Language requirement of position - Bilingual	66	22	5	5	2	1	0	89	6	533
2008	Language requirement of position - Unilingual English	82	15	2	0	2	0	0	96	2	174
2008	Language requirement of position - Either English or French	66	25	7	2	0	0	0	91	2	42

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	57	24	6	8	4	0	82	12	589
2017	Language requirement of position - Unilingual English	77	17	5	1	0	0	93	2	181
2017	Language requirement of position - Either English or French	73	18	3	3	3	0	91	6	31
2014	Language requirement of position - Bilingual	61	19	4	11	5	0	80	16	573
2014	Language requirement of position - Unilingual English	78	16	3	1	1	2	95	2	155
2014	Language requirement of position - Either English or French	62	5	19	3	12	0	67	15	36
2011	Language requirement of position - Bilingual	60	20	5	10	4	1	80	15	644
2011	Language requirement of position - Unilingual English	69	19	6	1	2	2	90	3	180
2011	Language requirement of position - Either English or French	77	23	0	0	0	0	100	0	26
2008	Language requirement of position - Bilingual	54	26	4	10	6	0	80	16	533
2008	Language requirement of position - Unilingual English	79	12	6	0	2	2	92	2	175
2008	Language requirement of position - Either English or French	64	13	20	2	0	0	78	2	42

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	69	17	6	4	3	0	0	87	7	590
2017	Language requirement of position - Unilingual English	79	12	6	2	1	0	1	92	2	181
2017	Language requirement of position - Either English or French	81	9	0	7	3	0	0	90	10	31
2014	Language requirement of position - Bilingual	71	17	4	5	3	0	0	87	9	572
2014	Language requirement of position - Unilingual English	79	12	3	1	1	0	5	95	1	155
2014	Language requirement of position - Either English or French	66	17	5	3	9	0	0	83	12	36
2011	Language requirement of position - Bilingual	69	17	4	7	3	0	1	86	9	642
2011	Language requirement of position - Unilingual English	70	13	10	2	1	1	4	87	3	179
2011	Language requirement of position - Either English or French	71	16	8	0	0	0	4	92	0	26
2008	Language requirement of position - Bilingual	62	16	7	8	5	0	2	80	13	533
2008	Language requirement of position - Unilingual English	77	12	3	0	2	1	6	95	2	174
2008	Language requirement of position - Either English or French	67	14	2	2	2	3	10	92	5	41

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	79	12	3	2	2	0	1	92	5	590
2017	Language requirement of position - Unilingual English	86	10	3	0	0	0	1	97	0	181
2017	Language requirement of position - Either English or French	88	9	0	0	3	0	0	97	3	31
2014	Language requirement of position - Bilingual	77	13	3	4	2	0	1	91	6	573
2014	Language requirement of position - Unilingual English	81	8	5	1	0	0	5	93	1	155
2014	Language requirement of position - Either English or French	81	5	5	6	3	0	0	86	9	36
2011	Language requirement of position - Bilingual	74	14	5	4	3	0	0	88	7	644
2011	Language requirement of position - Unilingual English	74	12	7	0	1	1	5	91	2	180
2011	Language requirement of position - Either English or French	80	12	4	0	0	0	4	96	0	26
2008	Language requirement of position - Bilingual	77	12	4	3	2	0	1	90	6	534
2008	Language requirement of position - Unilingual English	84	4	3	1	1	1	6	94	3	175
2008	Language requirement of position - Either English or French	89	5	2	2	0	0	2	95	2	41

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	24	8	7	3	1	1	81	10	589
2017	Language requirement of position - Unilingual English	69	20	7	2	1	0	2	90	3	180
2017	Language requirement of position - Either English or French	78	16	3	0	3	0	0	94	3	31
2014	Language requirement of position - Bilingual	52	31	8	4	3	1	0	84	8	572
2014	Language requirement of position - Unilingual English	57	28	7	3	1	1	4	89	4	155
2014	Language requirement of position - Either English or French	64	8	5	18	3	0	3	73	21	36

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	61	23	7	2	1	4	1	89	4	587
2017	Language requirement of position - Unilingual English	76	11	6	1	1	3	2	91	3	181
2017	Language requirement of position - Either English or French	77	13	7	0	3	0	0	90	3	31
2014	Language requirement of position - Bilingual	63	25	5	2	1	2	2	92	4	573
2014	Language requirement of position - Unilingual English	66	21	7	0	1	1	3	91	1	155
2014	Language requirement of position - Either English or French	72	14	3	0	5	3	3	92	6	36
2011	Language requirement of position - Bilingual	65	20	7	1	1	2	3	90	2	644
2011	Language requirement of position - Unilingual English	62	15	11	1	2	2	7	85	2	179
2011	Language requirement of position - Either English or French	38	30	8	0	0	4	20	90	0	26
2008	Language requirement of position - Bilingual	61	19	9	2	1	3	4	87	4	534
2008	Language requirement of position - Unilingual English	64	19	7	1	2	1	5	89	4	175
2008	Language requirement of position - Either English or French	57	22	4	4	0	10	2	90	5	42

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	16	84	590
2017	Language requirement of position - Unilingual English	20	80	181
2017	Language requirement of position - Either English or French	22	78	31
2014	Language requirement of position - Bilingual	24	76	572
2014	Language requirement of position - Unilingual English	24	76	155
2014	Language requirement of position - Either English or French	24	76	35

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	47	93
2017	Language requirement of position - Unilingual English	32	36
2014	Language requirement of position - Bilingual	44	135
2014	Language requirement of position - Unilingual English	36	38

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	77	93
2017	Language requirement of position - Unilingual English	86	36
2014	Language requirement of position - Bilingual	70	135
2014	Language requirement of position - Unilingual English	85	38

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	93
2014	Language requirement of position - Bilingual	12	135

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	93
2017	Language requirement of position - Unilingual English	36
2014	Language requirement of position - Bilingual	135
2014	Language requirement of position - Unilingual English	38

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	93
2014	Language requirement of position - Bilingual	9	135

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	93

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	93
2017	Language requirement of position - Unilingual English	40	36
2014	Language requirement of position - Bilingual	40	135
2014	Language requirement of position - Unilingual English	53	38

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	50	93
2017	Language requirement of position - Unilingual English	68	36
2014	Language requirement of position - Bilingual	47	135
2014	Language requirement of position - Unilingual English	58	38

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	50	93
2017	Language requirement of position - Unilingual English	60	36
2014	Language requirement of position - Bilingual	45	135
2014	Language requirement of position - Unilingual English	47	38

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	36	93
2017	Language requirement of position - Unilingual English	45	36
2014	Language requirement of position - Bilingual	42	135
2014	Language requirement of position - Unilingual English	37	38

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	37	93
2017	Language requirement of position - Unilingual English	55	36
2014	Language requirement of position - Bilingual	39	135
2014	Language requirement of position - Unilingual English	45	38

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	54	93
2017	Language requirement of position - Unilingual English	58	36
2014	Language requirement of position - Bilingual	55	135
2014	Language requirement of position - Unilingual English	53	38

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	32	93
2017	Language requirement of position - Unilingual English	37	36
2014	Language requirement of position - Bilingual	36	135
2014	Language requirement of position - Unilingual English	29	38

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	93
2017	Language requirement of position - Unilingual English	36
2014	Language requirement of position - Bilingual	135
2014	Language requirement of position - Unilingual English	38

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	93
2014	Language requirement of position - Bilingual	12	135

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	8	93
2017	Language requirement of position - Unilingual English	13	36
2014	Language requirement of position - Bilingual	12	135
2014	Language requirement of position - Unilingual English	19	38

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	58	93
2017	Language requirement of position - Unilingual English	57	36
2014	Language requirement of position - Bilingual	51	135
2014	Language requirement of position - Unilingual English	48	38

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	93
2017	Language requirement of position - Unilingual English	25	36
2014	Language requirement of position - Bilingual	34	135
2014	Language requirement of position - Unilingual English	37	38

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	93
2017	Language requirement of position - Unilingual English	23	36
2014	Language requirement of position - Bilingual	13	135
2014	Language requirement of position - Unilingual English	16	38

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	59	93
2017	Language requirement of position - Unilingual English	60	36
2014	Language requirement of position - Bilingual	60	135
2014	Language requirement of position - Unilingual English	45	38

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	93
2017	Language requirement of position - Unilingual English	31	36
2014	Language requirement of position - Bilingual	35	135
2014	Language requirement of position - Unilingual English	27	38

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	93
2014	Language requirement of position - Bilingual	13	135
2014	Language requirement of position - Unilingual English	16	38

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	24	93
2017	Language requirement of position - Unilingual English	23	36
2014	Language requirement of position - Bilingual	18	135
2014	Language requirement of position - Unilingual English	21	38

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	93
2017	Language requirement of position - Unilingual English	13	36
2014	Language requirement of position - Bilingual	6	135

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	3	135

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	93
2014	Language requirement of position - Bilingual	18	135
2014	Language requirement of position - Unilingual English	16	38

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	93
2014	Language requirement of position - Bilingual	9	135
2014	Language requirement of position - Unilingual English	13	38

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	23	93
2017	Language requirement of position - Unilingual English	19	36
2014	Language requirement of position - Bilingual	24	135
2014	Language requirement of position - Unilingual English	21	38

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	90
2014	Language requirement of position - Bilingual	9	130

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	90
2017	Language requirement of position - Unilingual English	22	34
2014	Language requirement of position - Bilingual	17	130

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	6	90
2014	Language requirement of position - Bilingual	11	130

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	90
2014	Language requirement of position - Bilingual	6	130

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	90
2017	Language requirement of position - Unilingual English	16	34
2014	Language requirement of position - Bilingual	12	130

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	10	90
2014	Language requirement of position - Bilingual	13	130

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	90
2014	Language requirement of position - Bilingual	8	130

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	90
2017	Language requirement of position - Unilingual English	23	34
2014	Language requirement of position - Bilingual	10	130

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	7	90
2017	Language requirement of position - Unilingual English	16	34
2014	Language requirement of position - Bilingual	11	130
2014	Language requirement of position - Unilingual English	14	36

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	33	90
2017	Language requirement of position - Unilingual English	52	34
2014	Language requirement of position - Bilingual	36	130
2014	Language requirement of position - Unilingual English	36	36

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	90
2017	Language requirement of position - Unilingual English	22	34
2014	Language requirement of position - Bilingual	10	130

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	53	90
2017	Language requirement of position - Unilingual English	60	34
2014	Language requirement of position - Bilingual	53	130
2014	Language requirement of position - Unilingual English	56	36

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	53	90
2017	Language requirement of position - Unilingual English	66	34
2014	Language requirement of position - Bilingual	62	130
2014	Language requirement of position - Unilingual English	64	36

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	90

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	90
2014	Language requirement of position - Bilingual	12	130

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	91	9	93
2017	Language requirement of position - Unilingual English	92	8	36

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	15	18	8	9	30	8	43	27	589
2017	Language requirement of position - Unilingual English	12	9	20	4	12	33	9	37	29	180
2017	Language requirement of position - Either English or French	10	6	11	10	13	34	16	32	45	31
2014	Language requirement of position - Bilingual	11	18	17	10	10	27	6	43	31	573
2014	Language requirement of position - Unilingual English	8	10	19	11	11	35	6	30	38	155
2014	Language requirement of position - Either English or French	10	26	14	12	5	14	20	53	26	35

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	31	18	9	7	11	1	61	18	589
2017	Language requirement of position - Unilingual English	23	29	15	7	10	13	1	62	20	181
2017	Language requirement of position - Either English or French	19	23	12	15	13	12	6	51	34	31
2014	Language requirement of position - Bilingual	19	29	22	10	7	11	1	55	20	573
2014	Language requirement of position - Unilingual English	16	27	22	11	11	11	1	49	26	155
2014	Language requirement of position - Either English or French	31	26	18	9	5	9	3	64	16	36
2011	Language requirement of position - Bilingual	24	31	19	7	6	11	1	64	15	647
2011	Language requirement of position - Unilingual English	18	26	23	12	6	16	0	52	21	179
2011	Language requirement of position - Either English or French	22	27	12	8	0	26	4	72	11	26

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	8	92	588
2017	Language requirement of position - Unilingual English	10	90	181
2014	Language requirement of position - Bilingual	6	94	573
2014	Language requirement of position - Unilingual English	12	88	154

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	31	45
2017	Language requirement of position - Unilingual English	53	18
2014	Language requirement of position - Bilingual	38	35
2014	Language requirement of position - Unilingual English	33	18

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	79	45
2017	Language requirement of position - Unilingual English	100	18
2014	Language requirement of position - Bilingual	80	35
2014	Language requirement of position - Unilingual English	89	18

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Unilingual English	0	18

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Language requirement of position - Bilingual	45
2017	Language requirement of position - Unilingual English	18
2014	Language requirement of position - Bilingual	35
2014	Language requirement of position - Unilingual English	18

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	45
2014	Language requirement of position - Bilingual	0	35

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	18
2014	Language requirement of position - Unilingual English	0	18

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	31	45
2014	Language requirement of position - Bilingual	17	35

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	28	45

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	20	45

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	0	35

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	13	45
2017	Language requirement of position - Unilingual English	50	17
2014	Language requirement of position - Bilingual	41	35
2014	Language requirement of position - Unilingual English	50	18

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	31	45
2017	Language requirement of position - Unilingual English	33	17
2014	Language requirement of position - Bilingual	29	35
2014	Language requirement of position - Unilingual English	34	18

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	45
2014	Language requirement of position - Bilingual	0	35

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	0	45
2017	Language requirement of position - Unilingual English	0	17

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	45
2014	Language requirement of position - Bilingual	31	35

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	17

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	45

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	17
2014	Language requirement of position - Bilingual	35
2014	Language requirement of position - Unilingual English	18

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	17
2014	Language requirement of position - Bilingual	41	35
2014	Language requirement of position - Unilingual English	28	18

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	27	45
2017	Language requirement of position - Unilingual English	26	18
2014	Language requirement of position - Bilingual	23	35
2014	Language requirement of position - Unilingual English	28	18

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	18	45
2017	Language requirement of position - Unilingual English	0	18

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	18
2014	Language requirement of position - Bilingual	14	35

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	15	45
2014	Language requirement of position - Bilingual	22	35

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	18
2014	Language requirement of position - Unilingual English	0	18

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	18
2014	Language requirement of position - Unilingual English	0	18

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	45
2014	Language requirement of position - Bilingual	18	35

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	45
2017	Language requirement of position - Unilingual English	0	18
2014	Language requirement of position - Bilingual	21	35

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	39	45
2017	Language requirement of position - Unilingual English	59	18
2014	Language requirement of position - Bilingual	46	35
2014	Language requirement of position - Unilingual English	33	18

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Bilingual	0	33
2014	Language requirement of position - Unilingual English	0	17

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	14	43
2014	Language requirement of position - Unilingual English	0	17

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	18
2014	Language requirement of position - Bilingual	33
2014	Language requirement of position - Unilingual English	17

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	Total responses
2017	Language requirement of position - Unilingual English	18
2014	Language requirement of position - Bilingual	33
2014	Language requirement of position - Unilingual English	17

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	18
2014	Language requirement of position - Bilingual	0	33

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	11	43
2017	Language requirement of position - Unilingual English	0	18
2014	Language requirement of position - Unilingual English	0	17

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	Language requirement of position - Unilingual English	0	17

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	43
2014	Language requirement of position - Bilingual	15	33

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	26	43
2017	Language requirement of position - Unilingual English	36	18
2014	Language requirement of position - Bilingual	24	33
2014	Language requirement of position - Unilingual English	30	17

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	43

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	50	43
2017	Language requirement of position - Unilingual English	36	18
2014	Language requirement of position - Bilingual	48	33
2014	Language requirement of position - Unilingual English	65	17

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	18

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	56	43
2017	Language requirement of position - Unilingual English	62	18
2014	Language requirement of position - Bilingual	79	33
2014	Language requirement of position - Unilingual English	65	17

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Unilingual English	0	18

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	12	43

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	91	9	45
2017	Language requirement of position - Unilingual English	95	5	18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	13	19	3	3	42	8	52	11	590
2017	Language requirement of position - Unilingual English	11	10	17	4	6	45	7	45	19	181
2017	Language requirement of position - Either English or French	13	12	15	6	6	35	12	47	24	31
2014	Language requirement of position - Bilingual	9	14	20	3	3	42	9	48	11	573
2014	Language requirement of position - Unilingual English	7	10	22	6	5	42	8	34	23	155
2014	Language requirement of position - Either English or French	15	6	25	0	5	31	19	41	10	36

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	32	18	4	2	16	1	71	8	587
2017	Language requirement of position - Unilingual English	29	21	14	6	6	23	1	66	15	181
2017	Language requirement of position - Either English or French	28	21	16	6	9	19	0	61	19	31
2014	Language requirement of position - Bilingual	22	31	20	2	3	20	2	68	6	573
2014	Language requirement of position - Unilingual English	19	23	24	8	6	20	1	53	17	155
2014	Language requirement of position - Either English or French	25	26	22	3	5	14	6	62	10	36
2011	Language requirement of position - Bilingual	29	32	17	3	2	16	0	73	6	642
2011	Language requirement of position - Unilingual English	21	28	20	7	2	22	0	63	11	179
2011	Language requirement of position - Either English or French	34	16	15	4	0	26	4	72	5	26

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	15	85	588
2017	Language requirement of position - Unilingual English	21	79	181
2017	Language requirement of position - Either English or French	20	80	31
2014	Language requirement of position - Bilingual	16	84	573
2014	Language requirement of position - Unilingual English	15	85	154
2014	Language requirement of position - Either English or French	14	86	36

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Language requirement of position - Bilingual	78	22	88
2017	Language requirement of position - Unilingual English	83	17	41
2014	Language requirement of position - Bilingual	78	22	89
2014	Language requirement of position - Unilingual English	67	33	24

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	30	6	9	1	2	84	10	69
2017	Language requirement of position - Unilingual English	60	32	3	6	0	0	92	6	34
2014	Language requirement of position - Bilingual	58	31	4	6	1	0	88	7	68
2014	Language requirement of position - Unilingual English	57	31	0	12	0	0	88	12	16

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	27	42	8	7	4	2	9	78	13	589
2017	Language requirement of position - Unilingual English	24	45	10	5	4	3	10	79	10	181
2017	Language requirement of position - Either English or French	20	20	23	12	18	3	4	43	33	31
2014	Language requirement of position - Bilingual	25	49	9	3	3	1	10	83	7	573
2014	Language requirement of position - Unilingual English	27	55	7	8	0	1	3	85	8	155
2014	Language requirement of position - Either English or French	22	33	11	20	3	3	8	62	25	36
2011	Language requirement of position - Bilingual	25	45	9	5	3	1	12	80	9	644
2011	Language requirement of position - Unilingual English	22	59	6	7	3	2	2	83	10	179
2011	Language requirement of position - Either English or French	16	37	9	8	11	0	20	66	23	26
2008	Language requirement of position - Bilingual	21	42	9	8	3	2	14	75	13	534
2008	Language requirement of position - Unilingual English	23	47	8	11	4	5	2	74	17	176
2008	Language requirement of position - Either English or French	17	28	9	15	14	6	11	54	36	42

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	6	17	18	6	4	38	11	45	20	588
2017	Language requirement of position - Unilingual English	8	11	17	8	10	32	14	35	33	181
2017	Language requirement of position - Either English or French	10	17	15	9	9	30	10	44	30	30
2014	Language requirement of position - Bilingual	7	15	21	6	6	33	13	40	21	573
2014	Language requirement of position - Unilingual English	3	14	29	9	7	30	8	27	25	155
2014	Language requirement of position - Either English or French	9	8	28	8	3	14	30	31	20	36
2011	Language requirement of position - Bilingual	9	17	22	5	4	30	12	45	16	643
2011	Language requirement of position - Unilingual English	3	20	30	9	6	25	7	34	22	179
2011	Language requirement of position - Either English or French	4	12	42	4	4	14	20	24	12	26

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	38	25	10	3	2	14	9	80	6	590
2017	Language requirement of position - Unilingual English	36	27	8	5	4	12	8	79	11	181
2017	Language requirement of position - Either English or French	28	27	9	3	6	22	4	75	12	31
2014	Language requirement of position - Bilingual	31	30	13	3	2	11	10	77	7	573
2014	Language requirement of position - Unilingual English	31	32	14	3	6	12	3	74	10	155
2014	Language requirement of position - Either English or French	28	39	9	8	3	6	8	78	12	36
2011	Language requirement of position - Bilingual	32	26	13	5	4	9	11	72	12	644
2011	Language requirement of position - Unilingual English	36	33	12	7	2	10	1	77	10	180
2011	Language requirement of position - Either English or French	19	25	11	3	0	18	24	75	6	26
2008	Language requirement of position - Bilingual	31	28	9	4	2	12	14	79	9	534
2008	Language requirement of position - Unilingual English	31	32	11	2	4	18	2	79	8	176
2008	Language requirement of position - Either English or French	12	26	17	2	0	32	11	67	4	42

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	28	11	5	4	17	8	74	11	590
2017	Language requirement of position - Unilingual English	24	26	14	5	4	19	8	68	13	181
2017	Language requirement of position - Either English or French	28	24	9	3	3	28	4	77	9	31
2014	Language requirement of position - Bilingual	21	26	18	5	3	17	10	64	11	572
2014	Language requirement of position - Unilingual English	19	29	15	6	9	18	3	61	19	155
2014	Language requirement of position - Either English or French	20	20	14	16	5	14	11	53	29	36
2011	Language requirement of position - Bilingual	25	28	15	5	4	13	10	69	11	644
2011	Language requirement of position - Unilingual English	25	28	17	8	5	16	1	65	15	180
2011	Language requirement of position - Either English or French	4	33	15	11	0	14	24	58	17	26
2008	Language requirement of position - Bilingual	25	29	13	7	5	10	12	69	14	534
2008	Language requirement of position - Unilingual English	27	21	15	8	5	20	3	63	18	175
2008	Language requirement of position - Either English or French	21	29	11	2	4	18	14	74	10	42

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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	25	6	4	5	85	10	589
2017	Language requirement of position - Unilingual English	53	27	7	6	7	80	13	181
2017	Language requirement of position - Either English or French	41	24	10	13	13	65	25	31

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	26	7	2	4	1	86	7	589
2017	Language requirement of position - Unilingual English	58	22	8	7	6	0	80	12	181
2017	Language requirement of position - Either English or French	45	34	3	13	6	0	79	18	31

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	43	10	10	5	4	75	15	590
2017	Language requirement of position - Unilingual English	24	36	17	14	5	5	63	20	181
2017	Language requirement of position - Either English or French	15	44	10	13	18	0	59	31	31

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	16	37	15	18	13	1	54	31	588
2017	Language requirement of position - Unilingual English	16	38	10	18	16	2	55	34	181
2017	Language requirement of position - Either English or French	19	22	13	22	18	6	44	42	31

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	17	24	20	17	22	0	1	41	39	589
2017	Language requirement of position - Unilingual English	17	28	16	15	24	1	0	45	39	180
2017	Language requirement of position - Either English or French	9	22	33	12	23	0	3	31	35	30

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	21	27	21	20	1	32	41	590
2017	Language requirement of position - Unilingual English	23	29	24	14	10	1	51	24	181
2017	Language requirement of position - Either English or French	14	25	32	14	14	0	40	28	30

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	13	25	25	19	16	1	39	36	584
2017	Language requirement of position - Unilingual English	26	30	22	13	9	1	56	22	180
2017	Language requirement of position - Either English or French	15	35	27	17	6	0	50	23	31

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	11	18	24	21	26	0	0	29	47	587
2017	Language requirement of position - Unilingual English	21	17	27	17	16	0	1	39	34	181
2017	Language requirement of position - Either English or French	19	31	9	16	21	3	0	52	38	31

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	25	20	12	10	0	4	55	24	588
2017	Language requirement of position - Unilingual English	38	31	16	4	6	0	4	73	10	181
2017	Language requirement of position - Either English or French	31	32	24	10	0	3	0	65	10	31

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	25	25	15	12	0	48	27	588
2017	Language requirement of position - Unilingual English	30	31	19	11	9	1	61	20	180
2017	Language requirement of position - Either English or French	21	31	25	19	3	0	52	22	31

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	25	31	23	13	6	1	2	57	20	588
2017	Language requirement of position - Unilingual English	18	34	25	10	12	0	0	52	23	180
2017	Language requirement of position - Either English or French	18	27	25	13	17	0	0	45	29	31

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	18	30	24	14	12	0	1	49	26	587
2017	Language requirement of position - Unilingual English	18	25	28	17	11	1	1	44	28	180
2017	Language requirement of position - Either English or French	12	31	15	16	23	3	0	45	40	31

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	23	29	22	14	11	1	52	25	588
2017	Language requirement of position - Unilingual English	13	27	20	22	16	1	41	38	180
2017	Language requirement of position - Either English or French	19	17	19	25	20	0	36	45	30

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	28	33	21	8	8	1	62	16	585
2017	Language requirement of position - Unilingual English	32	32	18	10	6	1	65	16	180
2017	Language requirement of position - Either English or French	22	16	30	22	9	0	38	32	31

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	59	22	11	5	2	1	82	7	590
2017	Language requirement of position - Unilingual English	48	28	13	5	5	1	77	10	181
2017	Language requirement of position - Either English or French	51	13	22	7	0	7	68	7	31

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	72	11	6	4	4	0	3	86	8	588
2017	Language requirement of position - Unilingual English	65	14	7	6	6	1	1	81	12	181
2017	Language requirement of position - Either English or French	61	17	9	3	6	0	3	81	9	31

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	28	9	3	3	2	85	6	588
2017	Language requirement of position - Unilingual English	51	22	18	5	2	2	75	7	181
2017	Language requirement of position - Either English or French	58	27	6	0	6	3	88	6	31

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	55	19	11	8	5	2	76	13	588
2017	Language requirement of position - Unilingual English	51	22	11	8	7	1	73	15	181
2017	Language requirement of position - Either English or French	36	28	24	0	9	3	66	9	31

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	52	17	7	2	2	20	86	5	587
2017	Language requirement of position - Unilingual English	53	9	5	2	0	31	90	2	181
2017	Language requirement of position - Either English or French	52	13	0	0	3	32	96	4	31

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	64	19	6	1	1	8	90	3	585
2017	Language requirement of position - Unilingual English	64	18	8	1	2	7	88	3	180
2017	Language requirement of position - Either English or French	65	23	6	0	3	3	91	3	31

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	76	8	5	3	3	0	6	89	6	590
2017	Language requirement of position - Unilingual English	59	13	9	5	10	1	4	75	16	181
2017	Language requirement of position - Either English or French	66	9	16	0	9	0	0	75	9	31

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	53	26	12	3	2	3	82	5	589
2017	Language requirement of position - Unilingual English	50	23	17	6	2	1	74	8	181
2017	Language requirement of position - Either English or French	48	24	16	3	6	3	74	10	31

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	8	26	38	19	9	34	28	590
2017	Language requirement of position - Unilingual English	11	24	43	15	8	35	22	181
2017	Language requirement of position - Either English or French	8	26	44	9	13	34	22	31

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	12	24	39	16	9	26	35	589
2017	Language requirement of position - Unilingual English	13	25	37	20	5	25	37	180
2017	Language requirement of position - Either English or French	13	20	51	13	4	16	33	30

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	22	26	19	14	16	2	0	23	77	589
2017	Language requirement of position - Unilingual English	19	27	20	15	16	1	1	19	81	180
2017	Language requirement of position - Either English or French	22	15	25	16	19	3	0	23	77	31

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	21	442
2017	Language requirement of position - Unilingual English	33	142
2017	Language requirement of position - Either English or French	20	23

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	34	442
2017	Language requirement of position - Unilingual English	39	142
2017	Language requirement of position - Either English or French	43	23

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	17	442
2017	Language requirement of position - Unilingual English	21	142
2017	Language requirement of position - Either English or French	30	23

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	58	442
2017	Language requirement of position - Unilingual English	47	142
2017	Language requirement of position - Either English or French	29	23

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	9	442
2017	Language requirement of position - Unilingual English	7	142
2017	Language requirement of position - Either English or French	4	23

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Language requirement of position - Bilingual	40	442
2017	Language requirement of position - Unilingual English	38	142
2017	Language requirement of position - Either English or French	58	23

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Language requirement of position - Bilingual	4	43	19	10	4	19	434
2017	Language requirement of position - Unilingual English	2	41	19	12	5	20	139
2017	Language requirement of position - Either English or French	0	36	25	13	0	25	23

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	10	18	15	20	27	1	9	32	52	444
2017	Language requirement of position - Unilingual English	10	21	12	16	30	3	7	35	51	143
2017	Language requirement of position - Either English or French	19	13	8	24	28	4	5	35	57	23

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Language requirement of position - Bilingual	2	5	8	19	58	2	6	8	83	442
2017	Language requirement of position - Unilingual English	3	8	7	14	63	2	3	11	82	143
2017	Language requirement of position - Either English or French	0	0	7	22	71	0	0	0	93	23

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 108. What are the language requirements of your position?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.