2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 107. What is your first official language?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 45 7 12 6 0 0 74 18 511
2017 First official language - French 32 46 12 6 4 0 0 78 11 290
2014 First official language - English 26 39 10 14 10 0 0 65 25 501
2014 First official language - French 32 37 15 8 8 0 0 69 16 264
2011 First official language - English 32 40 12 8 8 0 0 72 16 564
2011 First official language - French 34 42 10 8 6 0 0 76 14 283
2008 First official language - English 31 40 12 9 8 0 0 71 17 470
2008 First official language - French 35 43 10 7 5 0 0 78 12 275

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 35 11 13 10 0 0 66 22 512
2017 First official language - French 34 38 13 8 7 0 0 71 15 290

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 37 11 5 2 0 0 82 7 511
2017 First official language - French 53 35 4 4 3 0 0 89 8 290
2014 First official language - English 55 27 10 4 4 0 0 82 8 500
2014 First official language - French 57 28 9 1 3 1 0 87 4 264
2011 First official language - English 55 32 9 1 2 0 0 87 3 566
2011 First official language - French 54 30 10 3 2 0 0 85 5 284

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 36 12 10 5 0 0 73 15 509
2017 First official language - French 38 42 9 6 6 0 0 79 12 288
2014 First official language - English 30 37 13 10 9 0 0 68 19 501
2014 First official language - French 37 36 14 7 6 0 0 73 13 264
2011 First official language - English 39 40 10 8 3 0 0 79 11 567
2011 First official language - French 38 43 7 7 4 1 0 82 11 283
2008 First official language - English 38 42 6 9 4 0 0 80 14 476
2008 First official language - French 41 42 8 7 2 0 0 83 9 277

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 31 17 13 14 0 0 56 26 511
2017 First official language - French 29 30 20 10 10 0 0 59 21 290
2014 First official language - English 14 30 16 20 20 0 0 43 41 501
2014 First official language - French 17 34 20 15 12 1 0 52 27 264
2011 First official language - English 19 34 21 12 12 1 0 54 25 566
2011 First official language - French 27 33 18 9 10 2 0 61 20 283

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 35 13 13 12 0 0 62 25 511
2017 First official language - French 28 37 14 13 7 0 0 66 20 290
2014 First official language - English 15 30 16 20 18 0 0 46 38 501
2014 First official language - French 20 38 14 18 9 1 0 58 28 264
2011 First official language - English 23 41 14 11 11 1 0 64 22 566
2011 First official language - French 27 39 17 10 7 0 0 66 17 284
2008 First official language - English 20 33 16 16 13 1 0 53 30 478
2008 First official language - French 24 38 20 10 7 0 0 63 17 277

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 24 18 17 14 3 1 49 32 512
2017 First official language - French 28 23 19 11 13 5 0 55 25 288
2014 First official language - English 17 21 17 16 24 5 0 39 42 501
2014 First official language - French 21 20 22 16 16 5 0 43 34 264
2011 First official language - English 23 28 17 12 15 4 1 54 28 568
2011 First official language - French 28 27 15 11 13 6 0 59 26 283
2008 First official language - English 18 24 19 20 14 4 1 44 36 477
2008 First official language - French 21 28 18 15 11 6 1 53 28 277
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 47 27 8 8 8 2 0 76 16 512
2017 First official language - French 44 36 10 4 3 2 1 82 7 289
2014 First official language - English 42 26 12 9 8 3 1 70 18 501
2014 First official language - French 44 30 11 5 7 2 1 77 12 264
2011 First official language - English 42 29 12 8 7 2 1 73 15 566
2011 First official language - French 40 30 13 7 7 2 1 72 15 283
2008 First official language - English 45 24 8 10 9 4 1 72 20 477
2008 First official language - French 41 30 13 7 6 4 0 74 13 277

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 27 8 12 7 1 0 73 18 512
2017 First official language - French 44 33 9 7 4 1 1 79 11 289
2014 First official language - English 40 28 11 12 9 1 0 68 20 501
2014 First official language - French 44 31 6 10 8 0 1 75 18 264
2011 First official language - English 41 31 10 10 8 0 1 73 18 565
2011 First official language - French 39 32 9 13 7 0 0 71 20 284
2008 First official language - English 38 30 8 10 12 1 0 69 23 477
2008 First official language - French 38 32 8 12 7 1 1 72 20 277

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 25 9 8 9 0 0 74 17 510
2017 First official language - French 55 27 9 4 6 0 0 82 10 290
2014 First official language - English 41 28 10 9 10 1 0 70 20 500
2014 First official language - French 46 29 9 4 12 0 0 75 16 263

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 34 11 10 11 3 0 66 22 512
2017 First official language - French 26 37 13 8 9 6 0 68 18 290
2014 First official language - English 14 27 19 16 15 10 0 45 34 501
2014 First official language - French 16 36 17 12 13 6 0 55 27 264
2011 First official language - English 26 27 18 11 11 7 0 57 23 567
2011 First official language - French 25 31 21 7 8 7 1 61 17 281

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 34 11 13 14 1 0 62 27 511
2017 First official language - French 24 37 17 9 11 1 0 62 21 289
2014 First official language - English 12 28 17 20 20 3 0 42 41 500
2014 First official language - French 15 33 23 15 12 2 0 49 28 263
2011 First official language - English 25 30 19 11 14 2 0 56 25 565
2011 First official language - French 24 33 16 11 12 3 1 59 24 281
2008 First official language - English 18 28 13 22 15 3 0 48 39 473
2008 First official language - French 18 35 21 10 11 5 0 56 22 276

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 28 14 19 14 4 0 50 35 512
2017 First official language - French 16 34 25 12 10 4 0 52 23 290
2014 First official language - English 8 22 17 26 22 5 0 32 50 500
2014 First official language - French 10 34 21 17 13 5 0 46 32 264
2011 First official language - English 15 32 15 20 13 4 0 49 35 566
2011 First official language - French 16 37 22 11 8 4 1 57 20 284
2008 First official language - English 9 26 14 27 18 5 0 37 48 476
2008 First official language - French 10 29 24 16 11 9 0 43 30 277

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 27 12 15 19 5 0 52 36 512
2017 First official language - French 20 32 23 11 11 3 0 53 23 289
2014 First official language - English 12 24 19 18 22 6 0 38 42 501
2014 First official language - French 13 35 20 16 12 4 0 50 29 264
2011 First official language - English 18 32 15 14 14 7 0 54 29 566
2011 First official language - French 22 30 18 14 10 5 0 55 26 284
2008 First official language - English 10 23 15 22 20 8 1 37 47 477
2008 First official language - French 13 28 17 16 14 12 0 47 34 277

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 31 12 21 17 3 0 48 39 511
2017 First official language - French 20 33 17 15 12 4 0 54 28 290
2014 First official language - English 7 25 16 26 21 4 0 33 49 501
2014 First official language - French 9 36 17 20 17 1 0 46 37 264
2011 First official language - English 15 30 18 19 16 2 0 46 36 566
2011 First official language - French 16 40 16 16 11 1 0 57 27 284
2008 First official language - English 13 28 11 29 17 2 0 42 47 476
2008 First official language - French 14 32 21 15 13 4 0 49 29 277
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 34 12 13 9 0 0 66 22 512
2017 First official language - French 30 41 11 10 7 0 0 71 17 290
2014 First official language - English 21 31 16 16 15 0 0 52 31 501
2014 First official language - French 25 35 15 12 13 0 0 60 24 264
2011 First official language - English 25 36 13 14 11 0 0 62 25 565
2011 First official language - French 24 38 15 12 10 0 1 63 22 282

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 23 42 9 16 9 0 1 66 25 511
2017 First official language - French 26 48 10 11 5 0 0 75 15 290

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 21 15 16 13 18 1 45 36 511
2017 First official language - French 12 28 15 8 13 20 3 52 28 289
2014 First official language - English 12 22 18 13 18 13 3 41 37 501
2014 First official language - French 13 26 20 15 11 12 3 46 31 264

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 36 8 9 7 1 0 76 16 512
2017 First official language - French 40 40 7 7 4 1 1 81 12 290
2014 First official language - English 38 30 11 10 9 1 0 69 20 501
2014 First official language - French 41 33 9 9 8 0 0 75 16 264
2011 First official language - English 36 33 11 12 6 0 1 71 18 567
2011 First official language - French 37 34 12 9 8 0 0 72 17 283
2008 First official language - English 35 29 11 11 12 0 1 65 23 477
2008 First official language - French 32 38 11 11 7 1 0 70 19 277

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 28 9 14 9 3 8 65 25 182
2017 First official language - French 22 43 12 9 5 4 5 72 15 109
2014 First official language - English 23 31 12 12 11 3 7 61 26 146
2014 First official language - French 31 29 12 10 1 4 13 73 13 84

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 31 12 15 7 0 0 67 22 511
2017 First official language - French 39 33 12 8 6 1 0 73 15 290
2014 First official language - English 32 33 12 13 8 1 1 67 21 501
2014 First official language - French 32 37 13 12 4 1 1 70 17 264
2011 First official language - English 35 36 10 10 7 2 1 72 17 567
2011 First official language - French 39 39 8 7 5 1 1 80 12 284
2008 First official language - English 37 34 10 12 6 1 1 72 18 477
2008 First official language - French 34 41 12 7 4 1 0 76 12 277

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 24 12 11 10 10 0 63 24 511
2017 First official language - French 34 31 13 6 7 9 1 72 14 289
2014 First official language - English 31 23 13 14 11 7 1 59 27 501
2014 First official language - French 32 28 14 12 9 5 1 64 22 263
2011 First official language - English 39 23 12 10 8 6 1 67 20 565
2011 First official language - French 38 26 7 13 10 4 2 68 25 284
2008 First official language - English 38 26 11 9 7 8 1 70 18 477
2008 First official language - French 37 31 11 7 7 7 1 73 15 277

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 41 11 14 9 0 0 65 24 511
2017 First official language - French 30 40 11 12 6 0 0 71 18 290
2014 First official language - English 22 36 12 19 10 0 1 59 29 501
2014 First official language - French 27 41 12 14 7 0 0 67 21 264
2011 First official language - English 26 36 15 14 8 0 1 62 23 563
2011 First official language - French 27 39 13 13 6 1 1 67 20 283
2008 First official language - English 24 36 15 15 7 1 3 62 23 477
2008 First official language - French 29 39 14 10 7 0 1 68 17 277

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 40 38 8 10 4 0 0 78 14 512
2017 First official language - French 44 39 7 5 5 0 0 83 10 290
2014 First official language - English 37 36 11 9 7 0 0 73 16 501
2014 First official language - French 38 37 11 8 6 0 0 75 14 264
2011 First official language - English 44 35 9 7 4 0 0 79 12 566
2011 First official language - French 41 38 7 7 5 0 0 80 13 283
2008 First official language - English 38 37 10 10 6 0 0 75 15 476
2008 First official language - French 46 32 11 8 3 0 0 78 11 277

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 34 4 8 4 0 0 84 12 510
2017 First official language - French 43 40 6 7 4 0 0 83 11 290
2014 First official language - English 42 35 8 8 6 0 0 77 14 500
2014 First official language - French 42 39 7 5 6 0 0 82 11 264
2011 First official language - English 49 36 6 6 4 0 0 85 10 566
2011 First official language - French 43 39 9 4 4 0 0 82 8 284
2008 First official language - English 46 37 6 5 6 0 0 84 10 476
2008 First official language - French 44 38 11 4 3 0 0 82 7 277

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 34 16 12 12 4 0 57 26 510
2017 First official language - French 25 37 14 12 7 5 0 65 21 289
2014 First official language - English 14 25 14 19 26 2 0 40 46 499
2014 First official language - French 16 31 21 16 12 4 0 49 30 264
2011 First official language - English 19 31 13 18 16 3 1 52 35 563
2011 First official language - French 25 33 17 13 10 1 1 60 23 283
2008 First official language - English 18 34 17 17 13 2 0 53 30 477
2008 First official language - French 26 34 17 12 8 2 1 62 21 277

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 27 13 15 24 3 2 46 41 512
2017 First official language - French 20 31 15 14 14 4 3 54 30 290
2014 First official language - English 10 18 10 22 37 2 2 29 61 501
2014 First official language - French 13 21 13 23 25 3 2 36 50 264
2011 First official language - English 16 22 15 19 24 1 2 39 44 565
2011 First official language - French 15 28 19 13 22 1 1 44 36 283
2008 First official language - English 19 30 14 14 17 3 2 52 33 476
2008 First official language - French 20 33 17 11 12 3 3 57 25 275

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 38 10 12 6 0 0 72 18 508
2017 First official language - French 34 40 12 7 7 0 0 74 14 290
2014 First official language - English 21 40 12 14 13 0 0 62 26 501
2014 First official language - French 31 36 12 12 9 0 0 66 21 264
2011 First official language - English 32 40 9 12 6 1 0 72 18 567
2011 First official language - French 34 37 12 11 6 0 0 71 16 284

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 32 13 11 8 0 0 69 18 511
2017 First official language - French 38 34 15 6 6 0 0 73 13 290
2014 First official language - English 27 35 13 13 12 0 0 62 25 500
2014 First official language - French 38 30 13 10 9 0 0 68 19 264

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 38 11 11 8 0 1 70 19 510
2017 First official language - French 35 40 11 8 5 1 0 76 14 288
2014 First official language - English 27 35 14 15 10 0 0 62 24 501
2014 First official language - French 34 34 14 11 7 0 0 68 18 264
2011 First official language - English 40 34 11 9 4 1 1 76 13 567
2011 First official language - French 34 41 12 8 4 0 3 77 11 284

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 36 19 11 8 4 0 59 20 512
2017 First official language - French 20 44 18 9 6 3 1 66 15 289

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 39 32 8 12 9 0 0 71 21 512
2017 First official language - French 43 31 9 9 6 2 0 76 15 290
2014 First official language - English 29 36 9 12 13 0 0 66 25 500
2014 First official language - French 39 29 14 10 6 0 0 68 17 264
2011 First official language - English 36 39 11 9 6 0 0 75 14 567
2011 First official language - French 38 34 14 7 7 0 1 72 14 282

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 26 7 11 9 2 9 70 21 512
2017 First official language - French 41 26 9 6 7 1 10 76 15 289
2014 First official language - English 27 20 10 16 14 2 11 54 35 501
2014 First official language - French 37 23 6 13 10 2 9 67 26 264
2011 First official language - English 27 22 11 16 12 1 11 56 32 567
2011 First official language - French 34 21 8 12 11 1 13 63 27 283
2008 First official language - English 34 21 9 12 12 2 11 63 27 476
2008 First official language - French 38 24 8 8 9 2 11 72 19 277

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 35 19 9 8 0 0 63 17 512
2017 First official language - French 28 33 20 13 4 0 2 63 17 290
2014 First official language - English 28 33 19 10 10 0 1 61 20 500
2014 First official language - French 27 35 18 12 7 0 0 62 20 264
2011 First official language - English 29 37 19 8 5 0 1 67 13 564
2011 First official language - French 26 42 16 10 6 0 1 68 16 283
2008 First official language - English 26 33 20 9 11 0 1 59 20 476
2008 First official language - French 28 34 19 11 7 0 1 62 18 277

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 49 22 6 6 7 5 6 79 14 510
2017 First official language - French 49 21 6 7 6 5 7 79 14 290
2014 First official language - English 37 18 12 8 9 6 9 65 21 501
2014 First official language - French 41 19 9 8 8 5 11 70 19 264
2011 First official language - English 36 24 10 8 10 5 7 68 20 566
2011 First official language - French 32 22 13 11 11 2 8 61 24 284

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 First official language - English 50 17 33 511
2017 First official language - French 47 21 31 290
2014 First official language - English 53 17 29 501
2014 First official language - French 48 20 32 263
2011 First official language - English 46 21 32 568
2011 First official language - French 49 22 29 282

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 4 20 59 3 7 6 254
2017 First official language - French 5 16 59 5 8 7 136
2014 First official language - English 6 18 61 8 9999 7 267
2014 First official language - French 4 17 65 4 9999 10 127
2011 First official language - English 8 19 54 7 9999 13 264
2011 First official language - French 7 26 57 4 9999 7 139
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 35 9 9 5 1 0 77 15 512
2017 First official language - French 41 41 8 5 3 1 0 83 9 290
2014 First official language - English 35 36 11 12 6 0 0 72 17 500
2014 First official language - French 39 36 12 8 4 0 0 75 13 264
2011 First official language - English 37 39 12 8 4 1 0 76 12 565
2011 First official language - French 41 41 9 4 4 0 0 83 8 283
2008 First official language - English 40 37 10 6 7 1 0 78 13 476
2008 First official language - French 39 40 11 9 1 1 0 79 10 277

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 42 16 10 7 1 0 67 17 510
2017 First official language - French 26 45 17 7 4 2 0 72 11 288
2014 First official language - English 22 37 19 13 7 2 0 60 20 501
2014 First official language - French 25 42 18 8 5 1 0 68 13 264
2011 First official language - English 41 36 10 7 4 1 1 79 11 564
2011 First official language - French 46 37 9 4 2 1 1 85 6 283

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 25 41 12 5 1 2 18 40 510
2017 First official language - French 14 30 35 14 4 2 2 18 45 290
2014 First official language - English 17 27 35 15 5 1 0 20 45 501
2014 First official language - French 14 23 40 14 5 0 3 20 39 264
2011 First official language - English 13 24 35 18 7 1 1 26 38 563
2011 First official language - French 14 22 36 17 6 1 4 24 38 282
2008 First official language - English 15 26 36 17 5 0 1 22 42 475
2008 First official language - French 13 36 33 11 5 0 1 17 50 276

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 20 29 20 12 1 2 33 37 509
2017 First official language - French 11 24 26 21 8 5 3 32 39 289
2014 First official language - English 24 29 26 11 8 2 1 19 54 501
2014 First official language - French 17 24 29 17 8 3 2 26 43 263
2011 First official language - English 18 14 26 24 15 2 2 40 33 564
2011 First official language - French 15 18 26 23 12 2 4 37 36 284
2008 First official language - English 21 24 27 15 9 2 2 25 47 472
2008 First official language - French 18 29 26 14 7 3 3 22 51 275

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 24 32 15 4 1 2 20 47 510
2017 First official language - French 23 22 27 16 5 3 4 22 49 289
2014 First official language - English 30 28 25 10 5 1 1 15 59 501
2014 First official language - French 27 25 29 12 3 1 3 15 55 264
2011 First official language - English 22 28 27 15 6 1 2 21 52 562
2011 First official language - French 24 26 29 12 5 2 3 18 52 282
2008 First official language - English 27 29 22 14 4 2 2 19 58 476
2008 First official language - French 27 27 27 7 7 1 4 15 56 276

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 24 33 16 8 0 2 25 41 507
2017 First official language - French 14 26 30 21 5 1 2 27 42 288
2014 First official language - English 17 26 30 18 7 1 1 25 44 501
2014 First official language - French 17 22 36 15 7 1 2 23 40 264
2011 First official language - English 14 20 35 19 9 1 1 29 35 566
2011 First official language - French 15 25 33 19 5 1 3 25 41 282
2008 First official language - English 15 22 32 21 8 0 1 30 38 475
2008 First official language - French 17 29 27 18 5 0 3 25 47 275

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 30 21 26 12 7 2 2 20 53 509
2017 First official language - French 23 30 25 10 7 2 3 18 55 288
2014 First official language - English 32 26 22 12 6 1 1 18 59 501
2014 First official language - French 29 29 22 12 6 0 2 19 59 264
2011 First official language - English 23 22 27 16 8 1 3 25 47 565
2011 First official language - French 20 28 24 17 7 1 3 25 50 281
2008 First official language - English 19 22 28 19 9 2 2 29 42 475
2008 First official language - French 18 24 27 17 10 1 4 28 44 275

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 21 30 15 8 2 3 23 45 510
2017 First official language - French 23 29 27 10 8 2 3 18 54 290
2014 First official language - English 17 20 31 18 9 2 3 28 40 501
2014 First official language - French 17 22 32 16 8 1 3 25 41 262
2011 First official language - English 16 15 29 23 10 3 3 35 34 562
2011 First official language - French 14 25 22 23 11 1 4 35 41 284
2008 First official language - English 23 25 27 13 7 2 2 21 51 475
2008 First official language - French 24 27 26 12 5 3 4 18 54 276

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 24 32 10 7 2 1 18 49 512
2017 First official language - French 18 21 31 15 7 4 4 24 42 290
2014 First official language - English 29 27 26 10 5 1 1 16 57 501
2014 First official language - French 22 23 32 15 6 2 1 21 46 263

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 43 26 9 12 10 0 0 70 22 512
2017 First official language - French 53 27 5 6 7 0 1 81 13 290
2014 First official language - English 38 25 11 14 10 1 0 64 25 501
2014 First official language - French 44 27 9 11 8 0 0 71 19 264

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 48 30 8 8 6 0 0 78 14 511
2017 First official language - French 49 34 6 7 2 0 0 84 10 287
2014 First official language - English 43 33 9 10 5 0 0 76 16 501
2014 First official language - French 43 33 11 8 5 0 0 77 13 264

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 36 32 14 5 6 6 1 73 11 509
2017 First official language - French 35 40 14 3 3 6 0 79 6 290
2014 First official language - English 33 30 20 4 3 9 0 69 8 500
2014 First official language - French 34 37 18 3 2 6 0 75 5 263

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 32 42 11 8 6 2 0 75 14 510
2017 First official language - French 39 40 9 6 3 3 0 81 9 288
2014 First official language - English 29 35 18 8 6 4 0 67 15 501
2014 First official language - French 34 39 14 5 4 4 0 76 9 264
2011 First official language - English 27 39 16 7 6 5 0 69 14 567
2011 First official language - French 31 43 14 6 2 4 0 77 8 282

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 41 36 10 8 5 0 0 77 13 512
2017 First official language - French 46 39 6 5 4 0 0 85 9 289
2014 First official language - English 33 34 16 10 7 1 0 67 17 501
2014 First official language - French 38 41 10 4 5 1 0 80 9 264
2011 First official language - English 36 37 14 6 6 0 0 74 12 568
2011 First official language - French 40 40 8 7 4 0 1 80 12 283
2008 First official language - English 33 38 10 10 8 0 0 71 18 476
2008 First official language - French 32 40 13 8 6 1 0 73 14 276

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 30 12 12 11 4 3 62 24 510
2017 First official language - French 29 32 13 9 7 6 4 68 17 290
2014 First official language - English 30 30 13 11 9 4 3 64 22 501
2014 First official language - French 27 33 12 11 11 3 3 64 23 264

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 45 35 9 5 3 3 0 82 8 509
2017 First official language - French 37 41 11 2 2 5 1 83 5 288
2014 First official language - English 34 37 14 7 3 5 0 75 10 501
2014 First official language - French 34 39 13 4 2 7 1 80 6 264
2011 First official language - English 39 34 12 5 4 6 1 78 9 565
2011 First official language - French 40 35 12 4 3 6 1 80 7 283

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 33 35 12 11 7 2 1 69 18 510
2017 First official language - French 32 38 14 8 5 2 0 73 13 289
2014 First official language - English 32 34 11 12 7 4 1 69 20 501
2014 First official language - French 30 35 16 9 5 3 1 68 15 264
2011 First official language - English 33 30 13 10 6 6 3 69 17 562
2011 First official language - French 34 35 11 8 6 5 1 73 15 281
2008 First official language - English 29 32 13 13 8 5 1 65 22 477
2008 First official language - French 28 37 11 8 7 7 1 71 17 277

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 24 38 16 13 6 3 1 64 20 509
2017 First official language - French 24 33 21 9 6 6 1 61 16 289
2014 First official language - English 22 35 18 13 6 4 1 61 21 501
2014 First official language - French 20 32 21 13 6 7 1 57 20 264
2011 First official language - English 19 33 20 14 9 5 1 55 24 566
2011 First official language - French 18 32 18 13 9 7 4 56 24 281

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 22 14 19 18 13 2 41 42 511
2017 First official language - French 13 19 20 12 14 14 6 41 34 289
2014 First official language - English 12 17 16 18 23 11 2 34 47 501
2014 First official language - French 12 17 22 18 21 8 3 32 44 264
2011 First official language - English 13 14 18 16 19 14 6 34 44 566
2011 First official language - French 12 19 20 13 18 12 7 37 38 281

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 54 4 11 6 0 0 79 17 512
2017 First official language - French 39 42 5 10 4 0 0 81 13 290
2014 First official language - English 30 48 5 13 4 0 0 78 17 501
2014 First official language - French 36 46 4 8 6 0 0 82 14 264
2011 First official language - English 36 45 3 11 3 0 0 82 15 566
2011 First official language - French 40 42 4 12 2 0 0 82 14 283
2008 First official language - English 34 47 5 9 5 0 0 81 15 475
2008 First official language - French 44 44 2 8 2 0 0 87 11 277

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 42 34 7 10 7 0 0 76 17 511
2017 First official language - French 43 38 8 6 4 0 0 82 11 288
2014 First official language - English 41 34 8 11 6 0 0 75 17 501
2014 First official language - French 51 28 5 9 7 0 0 79 16 264
2011 First official language - English 46 33 5 11 5 0 0 79 16 566
2011 First official language - French 45 35 8 7 4 0 0 81 11 281

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 44 39 5 8 4 0 0 83 12 510
2017 First official language - French 51 37 6 4 2 1 0 89 6 289
2014 First official language - English 38 38 11 8 3 1 0 78 11 500
2014 First official language - French 50 32 8 5 3 1 0 83 8 264

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 78 16 3 1 1 1 0 95 2 511
2017 First official language - French 52 31 8 3 3 2 1 85 7 289
2014 First official language - English 76 18 3 1 1 1 1 96 1 501
2014 First official language - French 49 30 9 7 4 1 0 80 11 264
2011 First official language - English 78 15 5 1 0 1 1 94 1 566
2011 First official language - French 53 28 7 7 4 2 0 83 10 283
2008 First official language - English 78 15 3 2 1 0 0 94 3 475
2008 First official language - French 55 29 6 6 2 1 0 86 9 277

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 76 19 2 2 1 0 0 95 3 511
2017 First official language - French 39 28 12 14 7 0 0 67 21 290
2014 First official language - English 77 16 3 2 2 0 1 93 4 501
2014 First official language - French 41 21 8 20 9 0 0 62 30 264
2011 First official language - English 74 17 4 3 2 0 1 91 5 565
2011 First official language - French 40 25 9 18 8 0 1 65 26 283
2008 First official language - English 73 18 3 3 1 0 1 92 4 476
2008 First official language - French 38 28 9 16 10 0 0 66 26 277

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 81 12 4 1 1 0 1 95 2 512
2017 First official language - French 56 20 10 8 5 0 0 77 13 290
2014 First official language - English 82 12 3 1 0 0 1 96 1 500
2014 First official language - French 53 22 5 11 8 0 1 75 20 264
2011 First official language - English 78 13 5 1 0 0 2 93 2 562
2011 First official language - French 53 21 6 13 6 0 2 75 19 283
2008 First official language - English 74 14 5 2 2 0 4 91 4 475
2008 First official language - French 52 18 7 13 7 0 2 72 20 276

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 87 10 1 1 1 0 1 98 1 512
2017 First official language - French 71 15 6 4 4 0 0 86 8 290
2014 First official language - English 84 9 3 2 0 0 2 95 2 501
2014 First official language - French 68 16 5 6 5 0 1 85 10 264
2011 First official language - English 80 11 5 1 0 0 2 93 1 565
2011 First official language - French 62 19 4 7 7 0 0 81 14 283
2008 First official language - English 85 7 3 1 1 0 2 96 1 476
2008 First official language - French 69 14 4 6 4 0 1 85 11 277

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 22 6 2 1 1 1 92 2 510
2017 First official language - French 43 26 11 12 5 1 2 71 18 290
2014 First official language - English 63 27 6 1 1 0 1 91 3 501
2014 First official language - French 36 34 12 10 6 2 1 71 17 263

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 74 14 6 1 1 4 0 92 2 509
2017 First official language - French 52 29 8 3 2 4 2 86 6 290
2014 First official language - English 70 21 4 1 1 1 2 95 1 501
2014 First official language - French 52 28 7 4 3 3 3 85 7 264
2011 First official language - English 67 15 8 0 1 3 6 90 1 564
2011 First official language - French 56 28 7 3 1 2 3 89 4 283
2008 First official language - English 66 16 7 1 1 4 4 90 2 477
2008 First official language - French 54 24 10 4 2 1 5 83 7 277

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 17 83 512
2017 First official language - French 16 84 290
2014 First official language - English 26 74 500
2014 First official language - French 20 80 263

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 44 87
2017 First official language - French 36 48
2014 First official language - English 41 128
2014 First official language - French 43 54

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 82 87
2017 First official language - French 79 48
2014 First official language - English 76 128
2014 First official language - French 65 54

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 87
2014 First official language - English 11 128

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 87
2017 First official language - French 0 48
2014 First official language - English 0 128
2014 First official language - French 0 54

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 87
2014 First official language - English 9 128

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 48
2014 First official language - French 0 54

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 48

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 43 87
2017 First official language - French 36 48
2014 First official language - English 47 128
2014 First official language - French 30 54

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 First official language - English 63 87
2017 First official language - French 44 48
2014 First official language - English 55 128
2014 First official language - French 39 54

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 First official language - English 58 87
2017 First official language - French 39 48
2014 First official language - English 46 128
2014 First official language - French 44 54

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 87
2017 First official language - French 44 48
2014 First official language - English 39 128
2014 First official language - French 43 54

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 First official language - English 52 87
2017 First official language - French 22 48
2014 First official language - English 44 128
2014 First official language - French 34 54

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 First official language - English 55 87
2017 First official language - French 52 48
2014 First official language - English 54 128
2014 First official language - French 54 54

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 87
2017 First official language - French 31 48
2014 First official language - English 34 128
2014 First official language - French 32 54

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 87
2017 First official language - French 0 48
2014 First official language - English 0 128
2014 First official language - French 0 54

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 87
2017 First official language - French 10 48
2014 First official language - English 12 128

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 87
2017 First official language - French 11 48
2014 First official language - English 13 128
2014 First official language - French 15 54

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 First official language - English 64 87
2017 First official language - French 47 48
2014 First official language - English 52 128
2014 First official language - French 45 54

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 87
2017 First official language - French 23 48
2014 First official language - English 35 128
2014 First official language - French 30 54

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 87
2017 First official language - French 15 48
2014 First official language - English 13 128
2014 First official language - French 18 54

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 57 87
2017 First official language - French 58 48
2014 First official language - English 53 128
2014 First official language - French 64 54

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 28 87
2017 First official language - French 25 48
2014 First official language - English 36 128
2014 First official language - French 28 54

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 87
2014 First official language - English 12 128
2014 First official language - French 15 54

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 25 87
2017 First official language - French 24 48
2014 First official language - English 18 128
2014 First official language - French 21 54

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 87
2014 First official language - English 6 128

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 First official language - English 6 128
2014 First official language - French 0 54

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 15 87
2017 First official language - French 10 48
2014 First official language - English 16 128
2014 First official language - French 20 54

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 87
2017 First official language - French 17 48
2014 First official language - English 11 128

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 26 87
2017 First official language - French 18 48
2014 First official language - English 27 128
2014 First official language - French 18 54

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 84
2017 First official language - French 13 45
2014 First official language - English 7 120
2014 First official language - French 12 54

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 84
2017 First official language - French 11 45
2014 First official language - English 16 120
2014 First official language - French 17 54

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 7 84
2014 First official language - English 11 120
2014 First official language - French 13 54

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 First official language - English 9 120
2014 First official language - French 0 54

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 9 84
2014 First official language - English 11 120
2014 First official language - French 13 54

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 6 84
2017 First official language - French 18 45
2014 First official language - English 15 120

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 84
2017 First official language - French 18 45
2014 First official language - English 6 120
2014 First official language - French 13 54

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 14 84
2017 First official language - French 16 45
2014 First official language - English 8 120
2014 First official language - French 12 54

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 10 84
2014 First official language - English 11 120
2014 First official language - French 12 54

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 40 84
2017 First official language - French 32 45
2014 First official language - English 36 120
2014 First official language - French 32 54

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 16 84
2017 First official language - French 16 45
2014 First official language - English 11 120

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 62 84
2017 First official language - French 45 45
2014 First official language - English 55 120
2014 First official language - French 47 54

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 67 84
2017 First official language - French 42 45
2014 First official language - English 67 120
2014 First official language - French 54 54

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 12 84
2017 First official language - French 14 45
2014 First official language - English 10 120
2014 First official language - French 16 54

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 95 5 87
2017 First official language - French 88 12 48

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 13 20 8 11 30 8 38 31 511
2017 First official language - French 13 15 16 6 8 32 11 48 24 289
2014 First official language - English 9 15 17 11 12 30 7 37 36 500
2014 First official language - French 13 20 18 9 7 26 7 49 24 264

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 30 18 11 8 11 1 59 21 512
2017 First official language - French 25 30 17 6 8 12 2 64 16 289
2014 First official language - English 18 27 22 12 10 11 1 50 25 501
2014 First official language - French 22 33 21 7 3 11 2 64 12 264
2011 First official language - English 22 27 21 8 6 15 1 58 18 567
2011 First official language - French 26 36 17 7 5 9 1 68 13 283

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 9 91 512
2017 First official language - French 7 93 288
2014 First official language - English 8 92 500
2014 First official language - French 5 95 264

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 First official language - English 53 44
2014 First official language - English 41 42

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 82 44
2017 First official language - French 95 22
2014 First official language - English 85 42
2014 First official language - French 70 13

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 44
2017 First official language - French 0 22
2014 First official language - French 0 13

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 44
2017 First official language - French 0 22
2014 First official language - English 0 42
2014 First official language - French 0 13

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 22
2014 First official language - French 0 13

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 First official language - English 32 43
2014 First official language - English 22 42
2014 First official language - French 0 13

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 First official language - English 29 43
2017 First official language - French 22 22
2014 First official language - English 12 42

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 First official language - English 23 43

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 43
2017 First official language - French 0 22
2014 First official language - French 0 13

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 43
2014 First official language - English 48 42

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 First official language - English 35 43
2017 First official language - French 32 22
2014 First official language - English 31 42

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 22
2014 First official language - French 0 13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 43
2017 First official language - French 0 22

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 43

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 First official language - English 18 43
2017 First official language - French 31 22
2014 First official language - English 18 42
2014 First official language - French 46 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 43

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 43
2017 First official language - French 33 22
2014 First official language - English 14 42
2014 First official language - French 0 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 43
2014 First official language - English 0 42
2014 First official language - French 0 13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 First official language - English 34 42
2014 First official language - French 46 13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 36 44
2014 First official language - English 29 42

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 44
2014 First official language - English 19 42
2014 First official language - French 0 13

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 First official language - English 12 42

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 17 44
2014 First official language - English 23 42

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 44

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 44
2014 First official language - French 0 13

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 44

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2014 First official language - English 24 42

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 48 44
2017 First official language - French 31 22
2014 First official language - English 37 42
2014 First official language - French 55 13

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2014 First official language - English 0 38
2014 First official language - French 0 13

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 20 44
2014 First official language - French 0 13

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 20
2014 First official language - English 0 38
2014 First official language - French 0 13

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 20
2014 First official language - English 0 38
2014 First official language - French 0 13

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2014 First official language - French 0 13

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 11 44

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2014 First official language - English 16 38

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 30 44
2017 First official language - French 26 20
2014 First official language - English 26 38

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 First official language - English 47 44
2017 First official language - French 46 20
2014 First official language - English 60 38

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 First official language - French 0 20
2014 First official language - French 0 13

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 62 44
2017 First official language - French 44 20
2014 First official language - English 76 38
2014 First official language - French 70 13

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 First official language - English 0 44

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 13 44
2014 First official language - English 14 38

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 95 5 44
2017 First official language - French 82 18 22

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 13 11 20 4 4 42 6 45 16 512
2017 First official language - French 13 15 15 2 2 42 11 59 9 290
2014 First official language - English 9 11 22 4 5 42 9 40 17 501
2014 First official language - French 10 17 19 3 1 41 10 54 7 264

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 28 27 18 5 4 18 1 67 11 511
2017 First official language - French 27 33 16 3 2 17 2 74 7 288
2014 First official language - English 20 26 22 4 5 21 2 60 11 501
2014 First official language - French 23 35 18 3 0 18 3 73 4 264
2011 First official language - English 27 29 18 4 3 19 0 69 8 562
2011 First official language - French 28 35 17 4 1 15 1 75 5 283

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 20 80 512
2017 First official language - French 11 89 288
2014 First official language - English 17 83 500
2014 First official language - French 13 87 264

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First official language - English 79 21 105
2017 First official language - French 80 20 31
2014 First official language - English 73 27 85
2014 First official language - French 77 23 34

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 58 30 4 6 1 1 0 89 7 83
2017 First official language - French 42 38 8 12 0 0 0 80 12 25
2014 First official language - English 52 33 5 6 3 0 0 86 9 61
2014 First official language - French 62 27 4 7 0 0 0 89 7 26

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 26 45 8 6 5 2 10 79 12 512
2017 First official language - French 27 37 12 8 4 3 8 72 14 289
2014 First official language - English 26 51 6 5 1 1 10 86 7 501
2014 First official language - French 24 47 13 4 4 1 6 77 9 264
2011 First official language - English 22 50 7 6 3 1 10 81 11 566
2011 First official language - French 27 44 12 4 2 2 8 80 7 281
2008 First official language - English 23 42 8 10 4 3 11 75 16 478
2008 First official language - French 20 43 11 8 4 2 11 73 14 277

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 6 15 21 6 8 34 11 37 25 510
2017 First official language - French 9 17 12 8 3 39 13 54 22 289
2014 First official language - English 5 14 24 7 5 31 13 35 22 501
2014 First official language - French 8 14 22 5 7 32 12 40 22 264
2011 First official language - English 6 18 27 7 5 28 10 38 18 566
2011 First official language - French 10 19 21 4 4 29 13 49 15 281

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 37 24 11 3 4 13 9 78 9 512
2017 First official language - French 38 27 8 3 1 15 8 84 6 290
2014 First official language - English 29 29 13 3 4 12 10 74 9 501
2014 First official language - French 33 35 12 3 1 9 6 80 6 264
2011 First official language - English 30 28 14 6 3 10 9 72 11 566
2011 First official language - French 36 26 11 5 4 9 9 76 11 282
2008 First official language - English 29 27 11 4 3 17 11 77 9 478
2008 First official language - French 33 32 8 4 2 10 11 82 7 277

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 25 27 13 6 4 17 8 70 13 512
2017 First official language - French 30 28 9 3 3 20 7 79 9 290
2014 First official language - English 18 26 18 7 5 18 9 59 16 500
2014 First official language - French 26 28 16 4 3 16 7 70 10 264
2011 First official language - English 22 28 16 6 4 14 9 65 14 566
2011 First official language - French 29 29 14 4 3 13 8 73 9 282
2008 First official language - English 26 23 14 8 5 14 10 64 17 477
2008 First official language - French 24 35 12 5 4 10 10 74 11 277
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 26 7 6 7 0 0 79 13 511
2017 First official language - French 65 24 4 3 4 0 0 89 7 290

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 55 25 8 5 5 1 0 82 10 511
2017 First official language - French 63 24 6 1 4 1 0 88 6 290

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 27 41 11 12 6 3 0 70 18 512
2017 First official language - French 26 44 13 8 5 4 0 73 14 290

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 38 11 19 16 1 0 53 36 512
2017 First official language - French 21 35 18 15 10 1 0 56 26 288

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 18 27 20 13 20 0 0 46 34 509
2017 First official language - French 15 20 18 20 26 0 1 35 47 290

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 24 25 18 18 0 0 38 37 511
2017 First official language - French 12 22 30 20 16 0 1 34 36 290

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 17 29 22 16 15 0 0 46 32 507
2017 First official language - French 16 23 28 20 12 0 2 39 32 288

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 15 18 23 20 23 0 0 34 43 510
2017 First official language - French 11 18 27 20 23 0 1 29 44 289

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 31 29 18 11 10 0 1 61 21 511
2017 First official language - French 30 22 22 10 7 0 9 57 19 289

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 22 29 21 15 12 0 0 52 27 509
2017 First official language - French 29 21 27 13 9 0 1 51 22 290

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 33 22 13 10 0 0 54 24 509
2017 First official language - French 26 29 25 10 5 1 3 58 16 290

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 16 29 25 15 14 0 0 46 29 508
2017 First official language - French 22 29 25 13 10 0 2 52 23 290

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 19 28 21 18 15 0 0 46 33 508
2017 First official language - French 24 29 23 14 8 0 2 54 23 290

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 29 32 20 10 8 0 1 62 18 509
2017 First official language - French 29 32 22 8 7 0 1 62 15 287

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 25 13 6 3 0 1 78 9 512
2017 First official language - French 63 19 10 4 2 0 3 85 6 290

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 69 13 6 5 4 1 2 85 9 512
2017 First official language - French 72 9 7 4 4 1 3 85 8 288

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 29 10 4 3 0 2 83 7 510
2017 First official language - French 58 22 12 3 3 0 2 82 6 290

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 50 22 13 8 6 0 2 73 14 512
2017 First official language - French 58 18 9 7 6 0 2 78 13 288

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 52 15 7 1 1 0 24 88 3 511
2017 First official language - French 53 15 6 3 2 0 21 87 6 288

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 62 21 7 1 2 0 7 89 3 508
2017 First official language - French 69 15 5 2 1 0 8 91 3 288

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 70 10 6 4 6 0 4 83 10 512
2017 First official language - French 74 9 6 3 2 0 6 88 5 290

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 51 26 15 4 2 0 3 79 6 511
2017 First official language - French 56 24 12 4 2 0 3 82 6 290

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 9 24 39 19 9 0 0 33 28 512
2017 First official language - French 9 28 40 15 8 0 1 37 23 290

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 14 24 39 17 6 0 0 23 38 510
2017 First official language - French 8 24 38 18 11 0 0 30 32 289
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 21 27 20 15 15 2 1 22 78 511
2017 First official language - French 21 24 20 14 18 2 0 22 78 289

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 24 387
2017 First official language - French 24 221

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 34 387
2017 First official language - French 40 221

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 19 387
2017 First official language - French 18 221

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 First official language - English 56 387
2017 First official language - French 51 221

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 First official language - English 8 387
2017 First official language - French 9 221

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 First official language - English 38 387
2017 First official language - French 44 221

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 First official language - English 2 42 19 12 6 20 379
2017 First official language - French 6 44 20 7 2 20 218

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 11 19 12 21 29 1 6 32 54 389
2017 First official language - French 11 18 17 17 25 2 12 33 48 222

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First official language - English 3 5 7 16 61 2 4 9 83 388
2017 First official language - French 1 6 7 20 56 1 7 8 84 221
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