2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 51 41 2 6 0 0 0 92 6 53
2017 EX-01 50 41 0 9 0 0 0 91 9 34
2014 EX 54 33 4 5 4 0 0 88 9 57
2014 EX-01 54 33 3 6 3 0 0 88 9 33
2014 EX-03 50 30 10 0 10 0 0 80 10 10
2011 EX 56 35 4 4 1 0 0 91 5 75
2011 EX-01 46 46 2 2 2 0 0 93 5 41
2011 EX-02 60 27 13 0 0 0 0 87 0 15
2011 EX-03 64 21 0 14 0 0 0 86 14 14
2008 EX 38 50 3 5 3 0 0 88 9 58
2008 EX-01 29 58 3 6 3 0 0 87 10 31
2008 EX-02 36 45 9 0 9 0 0 82 9 11
2008 EX-03 50 50 0 0 0 0 0 100 0 10

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 45 32 8 15 0 0 0 78 15 53
2017 EX-01 53 21 6 20 0 0 0 74 20 34

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 76 19 4 2 0 0 0 94 2 53
2017 EX-01 71 26 0 3 0 0 0 97 3 34
2014 EX 81 19 0 0 0 0 0 100 0 57
2014 EX-01 91 9 0 0 0 0 0 100 0 33
2014 EX-03 60 40 0 0 0 0 0 100 0 10
2011 EX 81 17 1 1 0 0 0 97 1 77
2011 EX-01 85 12 0 2 0 0 0 98 2 41
2011 EX-02 75 25 0 0 0 0 0 100 0 16
2011 EX-03 73 20 7 0 0 0 0 93 0 15

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 54 35 8 4 0 0 0 89 4 52
2017 EX-01 53 32 9 6 0 0 0 86 6 34
2014 EX 56 26 9 7 0 2 0 84 7 57
2014 EX-01 54 27 9 9 0 0 0 82 9 33
2014 EX-03 50 30 10 0 0 10 0 89 0 10
2011 EX 61 30 3 6 0 0 0 91 6 77
2011 EX-01 54 37 2 7 0 0 0 90 7 41
2011 EX-02 63 31 6 0 0 0 0 94 0 16
2011 EX-03 67 20 0 13 0 0 0 87 13 15
2008 EX 39 44 5 8 3 0 0 83 12 59
2008 EX-01 42 39 6 10 3 0 0 81 13 31
2008 EX-02 36 55 0 0 9 0 0 91 9 11
2008 EX-03 36 45 0 18 0 0 0 82 18 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 28 15 13 2 0 0 70 15 53
2017 EX-01 35 26 24 12 3 0 0 62 14 34
2014 EX 21 32 19 12 16 0 0 53 28 57
2014 EX-01 24 33 12 9 21 0 0 58 30 33
2014 EX-03 20 10 30 30 10 0 0 30 40 10
2011 EX 41 34 11 7 7 1 0 76 13 76
2011 EX-01 30 43 10 10 8 0 0 73 18 40
2011 EX-02 38 31 13 6 13 0 0 69 19 16
2011 EX-03 60 20 13 0 0 7 0 86 0 15

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 43 34 8 11 4 0 0 77 15 53
2017 EX-01 32 41 12 9 6 0 0 74 15 34
2014 EX 30 35 9 12 14 0 0 65 26 57
2014 EX-01 30 33 6 15 15 0 0 64 30 33
2014 EX-03 20 30 20 20 10 0 0 50 30 10
2011 EX 42 40 5 8 5 0 0 82 13 77
2011 EX-01 27 54 2 12 5 0 0 80 17 41
2011 EX-02 44 38 6 6 6 0 0 81 13 16
2011 EX-03 60 20 13 0 7 0 0 80 7 15
2008 EX 15 39 8 25 12 0 0 54 37 59
2008 EX-01 19 32 13 23 13 0 0 52 35 31
2008 EX-02 0 73 0 18 9 0 0 73 27 11
2008 EX-03 18 36 9 27 9 0 0 55 36 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 34 21 21 15 6 2 2 57 21 53
2017 EX-01 36 18 18 18 9 3 0 55 27 34
2014 EX 30 19 21 14 14 2 0 50 29 57
2014 EX-01 24 18 24 15 15 3 0 44 31 33
2014 EX-03 30 10 20 30 10 0 0 40 40 10
2011 EX 34 30 18 3 12 4 0 66 15 77
2011 EX-01 24 34 20 5 12 5 0 62 18 41
2011 EX-02 44 25 19 0 13 0 0 69 13 16
2011 EX-03 27 33 20 0 13 7 0 64 14 15
2008 EX 17 27 19 20 12 3 2 46 34 59
2008 EX-01 16 26 19 19 13 3 3 45 34 31
2008 EX-02 0 45 27 27 0 0 0 45 27 11
2008 EX-03 27 27 18 18 9 0 0 55 27 11
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 68 23 4 4 2 0 0 91 6 53
2017 EX-01 64 24 6 6 0 0 0 88 6 34
2014 EX 56 21 7 7 9 0 0 77 16 57
2014 EX-01 58 21 6 9 6 0 0 79 15 33
2014 EX-03 70 10 10 0 10 0 0 80 10 10
2011 EX 56 26 6 3 9 0 0 82 12 77
2011 EX-01 56 22 10 2 10 0 0 78 12 41
2011 EX-02 38 44 6 0 13 0 0 81 13 16
2011 EX-03 67 20 0 7 7 0 0 87 13 15
2008 EX 41 24 14 7 8 7 0 69 16 59
2008 EX-01 42 23 16 3 10 6 0 69 14 31
2008 EX-02 45 18 18 9 9 0 0 64 18 11
2008 EX-03 36 27 9 9 9 9 0 70 20 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 70 23 4 4 0 0 0 92 4 53
2017 EX-01 62 29 6 3 0 0 0 91 3 34
2014 EX 51 24 5 11 9 0 0 75 19 57
2014 EX-01 52 27 3 12 6 0 0 79 18 33
2014 EX-03 70 0 10 10 10 0 0 70 20 10
2011 EX 43 35 8 9 5 0 0 78 14 77
2011 EX-01 34 39 10 10 7 0 0 73 17 41
2011 EX-02 50 31 6 6 6 0 0 81 13 16
2011 EX-03 60 20 7 13 0 0 0 80 13 15
2008 EX 37 37 3 10 10 2 0 76 21 59
2008 EX-01 35 35 3 13 10 3 0 73 23 31
2008 EX-02 36 36 9 0 18 0 0 73 18 11
2008 EX-03 36 36 0 18 9 0 0 73 27 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 62 27 4 6 2 0 0 89 8 53
2017 EX-01 62 24 6 9 0 0 0 85 9 34
2014 EX 53 26 5 7 9 0 0 79 16 57
2014 EX-01 54 24 6 6 9 0 0 79 15 33
2014 EX-03 60 10 10 10 10 0 0 70 20 10

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 45 42 4 6 4 0 0 87 9 53
2017 EX-01 38 47 6 3 6 0 0 85 9 34
2014 EX 12 47 11 14 14 2 0 61 28 57
2014 EX-01 12 52 12 9 12 3 0 66 22 33
2014 EX-03 10 30 10 40 10 0 0 40 50 10
2011 EX 42 34 12 8 4 1 0 76 12 77
2011 EX-01 32 37 15 10 5 2 0 70 15 41
2011 EX-02 31 44 6 13 6 0 0 75 19 16
2011 EX-03 73 20 7 0 0 0 0 93 0 15

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 49 36 4 7 4 0 0 85 11 53
2017 EX-01 35 47 6 9 3 0 0 83 12 34
2014 EX 14 44 12 12 17 0 0 58 30 57
2014 EX-01 6 55 12 9 18 0 0 61 27 33
2014 EX-03 10 20 20 30 20 0 0 30 50 10
2011 EX 51 35 3 4 6 0 1 87 11 77
2011 EX-01 44 37 2 7 10 0 0 80 17 41
2011 EX-02 44 44 6 0 6 0 0 88 6 16
2011 EX-03 67 33 0 0 0 0 0 100 0 15
2008 EX 21 33 12 22 12 0 0 53 34 58
2008 EX-01 10 39 16 26 10 0 0 48 35 31
2008 EX-02 55 9 9 9 18 0 0 64 27 11
2008 EX-03 18 36 9 27 9 0 0 55 36 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 26 40 17 11 6 0 0 66 17 53
2017 EX-01 15 44 18 18 6 0 0 59 23 34
2014 EX 11 40 19 11 19 0 0 51 30 57
2014 EX-01 3 49 21 9 18 0 0 52 27 33
2014 EX-03 10 20 20 30 20 0 0 30 50 10
2011 EX 32 45 9 10 3 0 0 78 13 77
2011 EX-01 20 46 15 17 2 0 0 66 20 41
2011 EX-02 25 56 6 6 6 0 0 81 13 16
2011 EX-03 60 40 0 0 0 0 0 100 0 15
2008 EX 7 27 12 36 17 2 0 34 53 59
2008 EX-01 3 26 19 35 13 3 0 30 50 31
2008 EX-02 18 36 9 18 18 0 0 55 36 11
2008 EX-03 0 27 0 55 18 0 0 27 73 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 47 26 19 4 4 0 0 74 7 53
2017 EX-01 35 29 27 3 6 0 0 65 9 34
2014 EX 25 39 14 9 14 0 0 63 23 57
2014 EX-01 18 43 21 6 12 0 0 61 18 33
2014 EX-03 20 40 0 20 20 0 0 60 40 10
2011 EX 42 31 9 12 5 1 0 74 17 77
2011 EX-01 32 37 12 10 7 2 0 70 18 41
2011 EX-02 38 25 13 19 6 0 0 63 25 16
2011 EX-03 60 27 0 13 0 0 0 87 13 15
2008 EX 19 25 10 29 8 8 0 48 41 59
2008 EX-01 10 26 16 35 3 10 0 39 43 31
2008 EX-02 36 18 0 27 9 9 0 60 40 11
2008 EX-03 27 27 9 27 9 0 0 55 36 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 25 49 11 11 4 0 0 74 15 53
2017 EX-01 21 44 15 18 3 0 0 65 20 34
2014 EX 11 37 14 25 14 0 0 47 39 57
2014 EX-01 6 43 12 27 12 0 0 49 39 33
2014 EX-03 10 30 10 30 20 0 0 40 50 10
2011 EX 29 36 14 13 6 1 0 66 20 77
2011 EX-01 20 34 27 12 5 2 0 55 18 41
2011 EX-02 38 38 0 19 6 0 0 75 25 16
2011 EX-03 40 33 0 13 13 0 0 73 27 15
2008 EX 14 34 10 29 12 0 0 48 41 58
2008 EX-01 10 30 13 37 10 0 0 40 47 30
2008 EX-02 18 27 18 18 18 0 0 45 36 11
2008 EX-03 0 55 0 27 18 0 0 55 45 11
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 43 27 19 9 2 0 0 70 11 53
2017 EX-01 44 24 18 12 3 0 0 68 14 34
2014 EX 35 30 14 12 9 0 0 65 21 57
2014 EX-01 33 27 15 15 9 0 0 61 24 33
2014 EX-03 20 40 20 10 10 0 0 60 20 10
2011 EX 23 43 16 12 6 0 0 66 18 77
2011 EX-01 24 39 12 17 7 0 0 63 24 41
2011 EX-02 0 63 25 6 6 0 0 63 13 16
2011 EX-03 40 27 20 7 7 0 0 67 13 15

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 40 41 11 7 0 0 0 81 7 53
2017 EX-01 36 44 12 9 0 0 0 80 9 34

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 41 36 6 11 6 0 0 77 17 53
2017 EX-01 35 39 3 15 9 0 0 74 23 34
2014 EX 28 53 5 9 5 0 0 81 14 57
2014 EX-01 27 58 6 3 6 0 0 85 9 33
2014 EX-03 30 70 0 0 0 0 0 100 0 10

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 40 43 8 8 2 0 0 83 9 53
2017 EX-01 38 44 6 9 3 0 0 82 12 34
2014 EX 46 35 4 7 9 0 0 81 16 57
2014 EX-01 43 42 3 9 3 0 0 85 12 33
2014 EX-03 60 10 0 10 20 0 0 70 30 10
2011 EX 38 44 5 8 5 0 0 82 13 77
2011 EX-01 39 41 7 7 5 0 0 80 12 41
2011 EX-02 25 44 6 13 13 0 0 69 25 16
2011 EX-03 47 47 0 7 0 0 0 93 7 15
2008 EX 36 31 12 12 10 0 0 66 22 59
2008 EX-01 32 29 16 13 10 0 0 61 23 31
2008 EX-02 45 18 9 18 9 0 0 64 27 11
2008 EX-03 27 36 9 9 18 0 0 64 27 11

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 54 31 6 8 2 0 0 85 9 52
2017 EX-01 47 35 6 9 3 0 0 83 12 34
2014 EX 38 28 13 5 13 2 2 68 19 56
2014 EX-01 38 28 9 6 13 3 3 70 20 32
2014 EX-03 40 30 10 10 10 0 0 70 20 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 65 32 4 0 0 0 0 96 0 53
2017 EX-01 65 32 3 0 0 0 0 97 0 34
2014 EX 51 37 5 5 2 0 0 88 7 57
2014 EX-01 52 39 6 3 0 0 0 91 3 33
2014 EX-03 70 20 10 0 0 0 0 90 0 10
2011 EX 55 39 4 3 0 0 0 94 3 77
2011 EX-01 49 46 2 2 0 0 0 95 2 41
2011 EX-02 50 38 6 6 0 0 0 88 6 16
2011 EX-03 67 27 7 0 0 0 0 93 0 15
2008 EX 56 34 3 7 0 0 0 90 7 59
2008 EX-01 52 42 0 6 0 0 0 94 6 31
2008 EX-02 55 45 0 0 0 0 0 100 0 11
2008 EX-03 73 9 9 9 0 0 0 82 9 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 74 19 4 4 0 0 0 92 4 53
2017 EX-01 77 14 6 3 0 0 0 91 3 34
2014 EX 56 30 2 9 4 0 0 86 12 57
2014 EX-01 61 24 3 9 3 0 0 85 12 33
2014 EX-03 60 40 0 0 0 0 0 100 0 10
2011 EX 70 21 9 0 0 0 0 91 0 77
2011 EX-01 66 24 10 0 0 0 0 90 0 41
2011 EX-02 69 19 13 0 0 0 0 88 0 16
2011 EX-03 80 13 7 0 0 0 0 93 0 15
2008 EX 69 22 2 5 2 0 0 92 7 59
2008 EX-01 68 23 3 3 3 0 0 90 6 31
2008 EX-02 82 9 0 9 0 0 0 91 9 11
2008 EX-03 64 36 0 0 0 0 0 100 0 11

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 39 44 8 6 4 0 0 83 9 52
2017 EX-01 33 43 9 9 6 0 0 76 15 33
2014 EX 42 37 7 9 5 0 0 79 14 57
2014 EX-01 39 36 9 12 3 0 0 76 15 33
2014 EX-03 50 30 10 0 10 0 0 80 10 10
2011 EX 38 30 21 9 3 0 0 68 12 77
2011 EX-01 39 32 24 2 2 0 0 71 5 41
2011 EX-02 19 31 19 31 0 0 0 50 31 16
2011 EX-03 47 20 20 7 7 0 0 67 13 15
2008 EX 32 31 20 10 3 0 3 65 14 59
2008 EX-01 32 29 19 10 3 0 6 66 14 31
2008 EX-02 36 27 9 27 0 0 0 64 27 11
2008 EX-03 27 36 27 0 9 0 0 64 9 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 34 4 2 0 0 0 94 2 53
2017 EX-01 56 38 3 3 0 0 0 94 3 34
2014 EX 77 16 4 4 0 0 0 93 4 57
2014 EX-01 79 12 6 3 0 0 0 91 3 33
2014 EX-03 70 30 0 0 0 0 0 100 0 10
2011 EX 69 25 0 3 4 0 0 94 6 77
2011 EX-01 68 29 0 0 2 0 0 98 2 41
2011 EX-02 63 31 0 6 0 0 0 94 6 16
2011 EX-03 67 13 0 7 13 0 0 80 20 15
2008 EX 59 31 5 5 0 0 0 90 5 59
2008 EX-01 65 23 6 6 0 0 0 87 6 31
2008 EX-02 55 36 0 9 0 0 0 91 9 11
2008 EX-03 55 45 0 0 0 0 0 100 0 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 72 23 6 0 0 0 0 94 0 53
2017 EX-01 74 21 6 0 0 0 0 94 0 34
2014 EX 77 16 4 2 2 0 0 93 4 57
2014 EX-01 82 9 6 0 3 0 0 91 3 33
2014 EX-03 70 30 0 0 0 0 0 100 0 10
2011 EX 70 23 3 3 1 0 0 94 4 77
2011 EX-01 71 24 0 5 0 0 0 95 5 41
2011 EX-02 56 31 13 0 0 0 0 88 0 16
2011 EX-03 73 20 0 0 7 0 0 93 7 15
2008 EX 68 22 3 7 0 0 0 90 7 59
2008 EX-01 61 26 6 6 0 0 0 87 6 31
2008 EX-02 73 18 0 9 0 0 0 91 9 11
2008 EX-03 73 27 0 0 0 0 0 100 0 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 40 11 10 2 2 0 77 12 52
2017 EX-01 27 42 12 12 3 3 0 72 16 33
2014 EX 23 40 18 11 9 0 0 63 19 57
2014 EX-01 18 52 15 6 9 0 0 70 15 33
2014 EX-03 20 20 20 30 10 0 0 40 40 10
2011 EX 19 48 14 13 4 1 0 68 17 77
2011 EX-01 20 44 17 15 5 0 0 63 20 41
2011 EX-02 0 69 13 13 6 0 0 69 19 16
2011 EX-03 33 33 13 13 0 7 0 71 14 15
2008 EX 14 41 17 22 5 2 0 55 28 59
2008 EX-01 13 42 19 19 3 3 0 57 23 31
2008 EX-02 27 18 9 36 9 0 0 45 45 11
2008 EX-03 0 64 9 18 9 0 0 64 27 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 26 15 15 9 0 4 59 25 53
2017 EX-01 32 26 15 20 6 0 0 59 26 34
2014 EX 25 26 18 19 12 0 0 51 31 57
2014 EX-01 15 33 12 27 12 0 0 49 39 33
2014 EX-03 30 10 30 10 20 0 0 40 30 10
2011 EX 19 35 16 10 14 0 5 58 26 77
2011 EX-01 20 34 24 10 12 0 0 54 22 41
2011 EX-02 0 69 0 6 25 0 0 69 31 16
2011 EX-03 33 13 13 20 13 0 7 50 36 15
2008 EX 25 27 8 20 8 2 8 58 32 59
2008 EX-01 32 29 10 13 10 0 6 66 24 31
2008 EX-02 18 27 9 36 9 0 0 45 45 11
2008 EX-03 27 27 0 36 0 0 9 60 40 11

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 28 6 2 0 0 0 93 2 53
2017 EX-01 59 32 6 3 0 0 0 91 3 34
2014 EX 53 30 4 7 7 0 0 83 14 57
2014 EX-01 49 33 3 6 9 0 0 82 15 33
2014 EX-03 40 40 10 10 0 0 0 80 10 10
2011 EX 65 26 1 6 1 0 0 91 8 77
2011 EX-01 66 22 2 7 2 0 0 88 10 41
2011 EX-02 50 44 0 6 0 0 0 94 6 16
2011 EX-03 73 20 0 7 0 0 0 93 7 15

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 30 6 6 2 0 0 87 7 53
2017 EX-01 59 23 9 6 3 0 0 83 9 34
2014 EX 46 33 7 5 9 0 0 79 14 57
2014 EX-01 43 39 3 6 9 0 0 82 15 33
2014 EX-03 50 20 20 10 0 0 0 70 10 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 55 26 8 9 2 0 0 81 11 53
2017 EX-01 53 23 9 12 3 0 0 77 14 34
2014 EX 37 33 11 11 9 0 0 70 19 57
2014 EX-01 33 36 9 12 9 0 0 70 21 33
2014 EX-03 40 20 20 20 0 0 0 60 20 10
2011 EX 55 31 9 1 4 0 0 86 5 77
2011 EX-01 56 29 10 0 5 0 0 85 5 41
2011 EX-02 31 50 13 6 0 0 0 81 6 16
2011 EX-03 73 13 7 0 7 0 0 87 7 15

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 41 42 10 4 2 2 0 85 6 53
2017 EX-01 32 47 12 6 0 3 0 82 6 34

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 34 32 11 13 9 0 0 66 22 53
2017 EX-01 36 21 15 21 9 0 0 56 29 34
2014 EX 26 25 18 16 16 0 0 51 31 57
2014 EX-01 24 30 18 15 12 0 0 55 27 33
2014 EX-03 30 10 20 20 20 0 0 40 40 10
2011 EX 27 42 6 14 10 0 0 69 25 77
2011 EX-01 27 41 7 15 10 0 0 68 24 41
2011 EX-02 13 44 6 19 19 0 0 56 38 16
2011 EX-03 27 53 7 7 7 0 0 80 13 15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 12 4 2 8 9 0 66 45 49 53
2017 EX-01 12 6 3 9 12 0 58 43 49 34
2014 EX 4 2 5 7 19 0 63 14 71 57
2014 EX-01 0 3 6 9 12 0 70 10 70 33
2014 EX-03 0 0 0 0 40 0 60 0 100 10
2011 EX 4 0 3 12 14 0 68 12 80 77
2011 EX-01 7 0 2 12 15 0 63 20 73 41
2011 EX-02 0 0 0 13 19 0 69 0 100 16
2011 EX-03 0 0 7 13 13 0 67 0 80 15
2008 EX 3 2 2 8 20 0 64 14 81 59
2008 EX-01 6 0 0 3 23 0 68 20 80 31
2008 EX-02 0 0 0 27 9 0 64 0 100 11
2008 EX-03 0 0 0 9 36 0 55 0 100 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 8 26 28 28 0 2 16 58 53
2017 EX-01 9 3 29 23 32 0 3 13 57 34
2014 EX 11 19 23 30 17 0 0 30 47 57
2014 EX-01 18 12 24 33 12 0 0 30 45 33
2014 EX-03 0 20 20 20 40 0 0 20 60 10
2011 EX 6 25 34 22 12 0 1 32 34 77
2011 EX-01 5 24 37 27 5 0 2 30 33 41
2011 EX-02 6 31 13 31 19 0 0 38 50 16
2011 EX-03 13 13 47 0 27 0 0 27 27 15
2008 EX 7 14 29 29 20 0 2 21 50 59
2008 EX-01 3 13 45 26 10 0 3 17 37 31
2008 EX-02 18 18 9 18 36 0 0 36 55 11
2008 EX-03 9 9 9 27 45 0 0 18 73 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 36 21 6 8 4 6 21 77 15 53
2017 EX-01 35 21 6 9 3 9 18 76 16 34
2014 EX 33 7 18 7 2 5 28 60 13 57
2014 EX-01 33 6 18 6 0 3 33 62 10 33
2014 EX-03 50 0 30 10 10 0 0 50 20 10
2011 EX 23 25 8 5 8 5 26 70 19 77
2011 EX-01 22 27 5 5 12 5 24 69 24 41
2011 EX-02 19 19 13 13 0 13 25 60 20 16
2011 EX-03 13 33 13 0 7 0 33 70 10 15

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 EX 60 17 23 53
2017 EX-01 62 15 24 34
2014 EX 60 18 23 57
2014 EX-01 57 12 30 33
2014 EX-03 40 40 20 10
2011 EX 48 22 30 77
2011 EX-01 37 22 41 41
2011 EX-02 63 19 19 16
2011 EX-03 60 20 20 15

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 EX 3 19 69 3 0 6 32
2017 EX-01 5 19 71 0 0 5 21
2014 EX 15 15 62 3 9999 6 34
2014 EX-01 21 11 69 0 9999 0 19
2011 EX 16 5 73 3 9999 3 37
2011 EX-01 20 0 80 0 9999 0 15
2011 EX-02 20 0 70 0 9999 10 10
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 72 24 4 0 0 0 0 96 0 53
2017 EX-01 65 32 3 0 0 0 0 97 0 34
2014 EX 60 30 7 2 2 0 0 89 4 57
2014 EX-01 64 36 0 0 0 0 0 100 0 33
2014 EX-03 40 30 20 0 10 0 0 70 10 10
2011 EX 64 33 1 1 0 0 0 97 1 76
2011 EX-01 56 44 0 0 0 0 0 100 0 41
2011 EX-02 75 13 6 6 0 0 0 88 6 16
2011 EX-03 73 27 0 0 0 0 0 100 0 15
2008 EX 61 29 7 3 0 0 0 90 3 59
2008 EX-01 52 39 3 6 0 0 0 90 6 31
2008 EX-02 64 27 9 0 0 0 0 91 0 11
2008 EX-03 73 18 9 0 0 0 0 91 0 11

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 37 19 8 2 0 0 71 9 52
2017 EX-01 30 36 21 9 3 0 0 67 12 33
2014 EX 26 42 11 12 9 0 0 69 21 57
2014 EX-01 30 43 9 9 9 0 0 73 18 33
2014 EX-03 10 30 30 20 10 0 0 40 30 10
2011 EX 47 45 5 3 0 0 0 92 3 77
2011 EX-01 37 56 5 2 0 0 0 93 2 41
2011 EX-02 56 38 0 6 0 0 0 94 6 16
2011 EX-03 67 20 13 0 0 0 0 87 0 15

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 7 21 45 17 9 0 0 27 28 53
2017 EX-01 12 15 47 24 3 0 0 27 26 34
2014 EX 4 33 46 18 0 0 0 18 37 57
2014 EX-01 0 42 43 15 0 0 0 15 42 33
2014 EX-03 10 10 60 20 0 0 0 20 20 10
2011 EX 5 20 51 20 4 0 0 24 25 76
2011 EX-01 5 23 60 8 5 0 0 13 28 40
2011 EX-02 6 19 38 38 0 0 0 38 25 16
2011 EX-03 7 13 47 27 7 0 0 33 20 15
2008 EX 14 37 31 17 0 0 2 17 52 59
2008 EX-01 16 35 32 13 0 0 3 13 53 31
2008 EX-02 0 36 36 27 0 0 0 27 36 11
2008 EX-03 27 55 9 9 0 0 0 9 82 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 0 24 25 34 15 2 0 50 25 53
2017 EX-01 0 29 24 35 9 3 0 45 30 34
2014 EX 17 30 32 14 7 0 0 21 47 57
2014 EX-01 21 24 39 12 3 0 0 15 45 33
2014 EX-03 10 50 30 0 10 0 0 10 60 10
2011 EX 5 10 31 32 21 0 0 53 16 77
2011 EX-01 2 15 34 29 20 0 0 49 17 41
2011 EX-02 13 13 31 25 19 0 0 44 25 16
2011 EX-03 7 0 20 47 27 0 0 73 7 15
2008 EX 22 27 34 7 8 2 0 16 50 59
2008 EX-01 23 23 42 6 6 0 0 13 45 31
2008 EX-02 9 45 18 9 18 0 0 27 55 11
2008 EX-03 36 27 36 0 0 0 0 0 64 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 21 40 24 10 0 0 34 26 53
2017 EX-01 9 18 38 26 9 0 0 36 26 34
2014 EX 18 28 28 18 9 0 0 26 46 57
2014 EX-01 18 27 27 21 6 0 0 27 46 33
2014 EX-03 10 40 30 10 10 0 0 20 50 10
2011 EX 17 18 38 19 6 0 1 26 36 77
2011 EX-01 22 24 41 7 5 0 0 12 46 41
2011 EX-02 13 19 25 31 13 0 0 44 31 16
2011 EX-03 13 7 47 27 7 0 0 33 20 15
2008 EX 31 37 20 7 5 0 0 12 68 59
2008 EX-01 26 42 26 3 3 0 0 6 68 31
2008 EX-02 27 36 18 0 18 0 0 18 64 11
2008 EX-03 36 36 18 9 0 0 0 9 73 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 21 26 38 7 8 0 0 15 47 53
2017 EX-01 23 29 33 12 3 0 0 15 53 34
2014 EX 19 30 32 12 7 0 0 19 49 57
2014 EX-01 18 30 27 15 9 0 0 24 48 33
2014 EX-03 20 30 30 20 0 0 0 20 50 10
2011 EX 17 29 36 13 5 0 0 18 45 77
2011 EX-01 17 39 29 7 7 0 0 15 56 41
2011 EX-02 19 13 38 31 0 0 0 31 31 16
2011 EX-03 20 20 40 13 7 0 0 20 40 15
2008 EX 17 49 25 7 2 0 0 8 66 59
2008 EX-01 13 48 29 10 0 0 0 10 61 31
2008 EX-02 9 45 36 0 9 0 0 9 55 11
2008 EX-03 36 55 9 0 0 0 0 0 91 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 34 28 29 2 8 0 0 9 62 53
2017 EX-01 41 23 27 3 6 0 0 8 65 34
2014 EX 37 28 25 9 2 0 0 11 65 57
2014 EX-01 36 30 24 6 3 0 0 9 67 33
2014 EX-03 40 20 20 20 0 0 0 20 60 10
2011 EX 21 30 30 10 6 0 3 17 52 77
2011 EX-01 20 39 29 5 5 0 2 10 60 41
2011 EX-02 31 19 38 13 0 0 0 13 50 16
2011 EX-03 13 27 20 20 20 0 0 40 40 15
2008 EX 19 32 37 5 5 0 2 10 52 59
2008 EX-01 13 35 42 3 6 0 0 10 48 31
2008 EX-02 9 36 45 9 0 0 0 9 45 11
2008 EX-03 45 9 27 9 0 0 9 10 60 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 11 19 49 11 9 0 0 21 30 53
2017 EX-01 17 18 47 11 6 0 0 17 35 34
2014 EX 9 16 40 23 12 0 0 35 24 57
2014 EX-01 6 15 46 21 12 0 0 33 21 33
2014 EX-03 10 30 20 40 0 0 0 40 40 10
2011 EX 4 10 31 40 13 0 1 54 14 77
2011 EX-01 5 12 24 44 15 0 0 59 17 41
2011 EX-02 6 6 44 38 6 0 0 44 13 16
2011 EX-03 0 13 33 40 13 0 0 53 13 15
2008 EX 22 29 29 14 5 0 2 19 52 59
2008 EX-01 23 26 32 16 3 0 0 19 48 31
2008 EX-02 9 45 27 18 0 0 0 18 55 11
2008 EX-03 36 18 27 0 18 0 0 18 55 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 17 28 32 17 6 0 0 23 45 53
2017 EX-01 20 23 32 24 0 0 0 24 44 34
2014 EX 32 26 30 9 4 0 0 12 58 57
2014 EX-01 27 36 27 6 3 0 0 9 64 33
2014 EX-03 50 10 40 0 0 0 0 0 60 10

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 81 11 0 6 2 0 0 93 7 53
2017 EX-01 86 6 0 6 3 0 0 91 9 34
2014 EX 61 26 0 9 4 0 0 88 12 57
2014 EX-01 64 30 0 3 3 0 0 94 6 33
2014 EX-03 70 20 0 10 0 0 0 90 10 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 70 22 4 0 4 0 0 92 4 53
2017 EX-01 65 26 3 0 6 0 0 91 6 34
2014 EX 60 28 2 9 2 0 0 88 11 57
2014 EX-01 67 27 0 6 0 0 0 94 6 33
2014 EX-03 50 40 0 10 0 0 0 90 10 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 43 42 11 2 0 0 2 87 2 53
2017 EX-01 38 44 12 3 0 0 3 85 3 34
2014 EX 46 39 7 0 7 2 0 86 7 57
2014 EX-01 49 33 9 0 6 3 0 84 6 33
2014 EX-03 50 30 10 0 10 0 0 80 10 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 47 36 11 6 0 0 0 83 6 53
2017 EX-01 38 45 12 6 0 0 0 83 6 34
2014 EX 40 42 5 5 5 2 0 84 11 57
2014 EX-01 33 48 6 6 3 3 0 84 9 33
2014 EX-03 40 40 0 10 10 0 0 80 20 10
2011 EX 43 43 4 5 3 3 0 88 8 77
2011 EX-01 32 54 5 5 2 2 0 88 8 41
2011 EX-02 44 38 0 6 6 6 0 87 13 16
2011 EX-03 67 20 7 7 0 0 0 87 7 15

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 58 28 6 6 2 0 0 87 7 53
2017 EX-01 56 27 9 6 3 0 0 83 9 34
2014 EX 44 28 14 5 7 2 0 73 12 57
2014 EX-01 36 36 12 6 6 3 0 75 12 33
2014 EX-03 30 30 30 0 10 0 0 60 10 10
2011 EX 57 32 3 3 4 1 0 91 7 77
2011 EX-01 54 37 2 2 5 0 0 90 7 41
2011 EX-02 44 38 0 6 6 6 0 87 13 16
2011 EX-03 73 20 7 0 0 0 0 93 0 15
2008 EX 36 43 3 9 9 0 0 79 17 58
2008 EX-01 27 50 7 7 10 0 0 77 17 30
2008 EX-02 27 45 0 18 9 0 0 73 27 11
2008 EX-03 64 27 0 9 0 0 0 91 9 11

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 56 33 0 4 6 0 2 90 10 52
2017 EX-01 56 32 0 3 6 0 3 91 9 34
2014 EX 37 46 7 4 5 0 2 84 9 57
2014 EX-01 36 45 12 0 3 0 3 84 3 33
2014 EX-03 30 60 0 10 0 0 0 90 10 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 73 21 6 0 0 0 0 94 0 53
2017 EX-01 70 23 6 0 0 0 0 94 0 34
2014 EX 58 28 7 4 2 2 0 88 5 57
2014 EX-01 58 27 9 3 0 3 0 88 3 33
2014 EX-03 60 30 0 0 10 0 0 90 10 10
2011 EX 57 34 6 1 0 1 0 92 1 77
2011 EX-01 51 37 7 2 0 2 0 90 3 41
2011 EX-02 44 50 6 0 0 0 0 94 0 16
2011 EX-03 73 20 7 0 0 0 0 93 0 15

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 53 38 4 6 0 0 0 91 6 53
2017 EX-01 47 47 0 6 0 0 0 94 6 34
2014 EX 51 30 7 5 4 4 0 84 9 57
2014 EX-01 43 36 3 9 3 6 0 84 13 33
2014 EX-03 50 20 30 0 0 0 0 70 0 10
2011 EX 52 30 10 3 4 1 0 83 7 77
2011 EX-01 46 29 15 2 5 2 0 78 8 41
2011 EX-02 50 38 6 6 0 0 0 88 6 16
2011 EX-03 67 20 7 0 7 0 0 87 7 15
2008 EX 51 22 8 14 3 2 0 74 17 59
2008 EX-01 42 26 16 10 6 0 0 68 16 31
2008 EX-02 45 27 0 27 0 0 0 73 27 11
2008 EX-03 73 18 0 9 0 0 0 91 9 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 51 30 17 0 2 0 0 81 2 53
2017 EX-01 47 26 24 0 3 0 0 73 3 34
2014 EX 39 44 7 7 2 2 0 84 9 57
2014 EX-01 27 51 9 6 3 3 0 81 9 33
2014 EX-03 40 40 10 10 0 0 0 80 10 10
2011 EX 30 39 16 12 3 1 0 70 14 77
2011 EX-01 27 32 20 15 5 2 0 60 20 41
2011 EX-02 25 56 13 6 0 0 0 81 6 16
2011 EX-03 40 40 7 13 0 0 0 80 13 15

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 26 19 9 4 9 2 64 15 53
2017 EX-01 18 29 18 15 3 14 3 57 21 34
2014 EX 19 28 16 12 18 2 5 51 32 57
2014 EX-01 15 33 12 15 21 3 0 50 37 33
2014 EX-03 20 20 30 10 10 0 10 44 22 10
2011 EX 19 19 17 12 10 8 14 50 28 77
2011 EX-01 17 22 22 12 10 10 7 47 26 41
2011 EX-02 19 25 13 19 13 0 13 50 36 16
2011 EX-03 27 13 7 7 13 13 20 60 30 15

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 25 55 4 11 6 0 0 79 17 53
2017 EX-01 18 53 6 15 9 0 0 71 23 34
2014 EX 47 33 0 14 5 0 0 81 19 57
2014 EX-01 52 33 0 12 3 0 0 85 15 33
2014 EX-03 30 50 0 20 0 0 0 80 20 10
2011 EX 42 44 3 9 3 0 0 86 12 77
2011 EX-01 39 49 2 10 0 0 0 88 10 41
2011 EX-02 38 38 0 19 6 0 0 75 25 16
2011 EX-03 47 40 7 0 7 0 0 87 7 15
2008 EX 36 41 5 12 7 0 0 76 19 59
2008 EX-01 26 48 6 10 10 0 0 74 19 31
2008 EX-02 55 18 0 18 9 0 0 73 27 11
2008 EX-03 45 45 9 0 0 0 0 91 0 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 44 32 11 11 2 0 0 76 13 53
2017 EX-01 47 29 9 12 3 0 0 77 15 34
2014 EX 63 26 0 7 4 0 0 89 11 57
2014 EX-01 67 24 0 6 3 0 0 91 9 33
2014 EX-03 60 30 0 10 0 0 0 90 10 10
2011 EX 52 32 4 4 8 0 0 84 12 77
2011 EX-01 49 39 2 2 7 0 0 88 10 41
2011 EX-02 50 38 0 6 6 0 0 88 13 16
2011 EX-03 60 13 7 7 13 0 0 73 20 15

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 49 47 0 4 0 0 0 96 4 53
2017 EX-01 47 47 0 6 0 0 0 94 6 34
2014 EX 53 35 4 9 0 0 0 88 9 57
2014 EX-01 49 36 6 9 0 0 0 85 9 33
2014 EX-03 60 40 0 0 0 0 0 100 0 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 75 19 2 4 0 0 0 94 4 52
2017 EX-01 73 21 3 3 0 0 0 94 3 33
2014 EX 74 23 4 0 0 0 0 96 0 57
2014 EX-01 70 30 0 0 0 0 0 100 0 33
2014 EX-03 70 20 10 0 0 0 0 90 0 10
2011 EX 81 17 1 1 0 0 0 97 1 77
2011 EX-01 80 17 2 0 0 0 0 98 0 41
2011 EX-02 69 31 0 0 0 0 0 100 0 16
2011 EX-03 93 0 0 7 0 0 0 93 7 15
2008 EX 64 24 7 3 0 0 2 90 3 59
2008 EX-01 61 19 13 6 0 0 0 81 6 31
2008 EX-02 73 18 0 0 0 0 9 100 0 11
2008 EX-03 73 27 0 0 0 0 0 100 0 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 73 19 4 2 2 0 0 92 4 52
2017 EX-01 72 18 3 3 3 0 0 91 6 33
2014 EX 69 23 5 4 0 0 0 91 4 57
2014 EX-01 70 18 6 6 0 0 0 88 6 33
2014 EX-03 50 50 0 0 0 0 0 100 0 10
2011 EX 71 17 4 8 0 0 0 88 8 77
2011 EX-01 63 22 5 10 0 0 0 85 10 41
2011 EX-02 81 13 0 6 0 0 0 94 6 16
2011 EX-03 80 7 7 7 0 0 0 87 7 15
2008 EX 61 32 0 5 2 0 0 93 7 59
2008 EX-01 52 35 0 10 3 0 0 87 13 31
2008 EX-02 91 9 0 0 0 0 0 100 0 11
2008 EX-03 64 36 0 0 0 0 0 100 0 11

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 83 15 2 0 0 0 0 98 0 53
2017 EX-01 76 21 3 0 0 0 0 97 0 34
2014 EX 83 16 0 2 0 0 0 98 2 57
2014 EX-01 79 21 0 0 0 0 0 100 0 33
2014 EX-03 90 10 0 0 0 0 0 100 0 10
2011 EX 83 12 1 4 0 0 0 95 4 77
2011 EX-01 78 17 0 5 0 0 0 95 5 41
2011 EX-02 94 6 0 0 0 0 0 100 0 16
2011 EX-03 87 0 7 7 0 0 0 87 7 15
2008 EX 69 14 7 7 0 0 3 86 7 59
2008 EX-01 65 13 10 6 0 0 6 83 7 31
2008 EX-02 73 18 9 0 0 0 0 91 0 11
2008 EX-03 82 9 0 9 0 0 0 91 9 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 88 8 0 0 4 0 0 96 4 53
2017 EX-01 88 6 0 0 6 0 0 94 6 34
2014 EX 76 17 5 2 0 0 0 93 2 57
2014 EX-01 76 15 6 3 0 0 0 91 3 33
2014 EX-03 70 20 10 0 0 0 0 90 0 10
2011 EX 84 12 1 3 0 0 0 96 3 77
2011 EX-01 80 17 0 2 0 0 0 98 2 41
2011 EX-02 81 13 0 6 0 0 0 94 6 16
2011 EX-03 93 0 7 0 0 0 0 93 0 15
2008 EX 83 10 5 0 0 0 2 95 0 59
2008 EX-01 77 13 6 0 0 0 3 93 0 31
2008 EX-02 91 9 0 0 0 0 0 100 0 11
2008 EX-03 91 0 9 0 0 0 0 91 0 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 29 7 4 0 0 0 89 4 53
2017 EX-01 56 27 12 6 0 0 0 83 6 34
2014 EX 51 39 7 2 2 0 0 89 4 57
2014 EX-01 52 39 6 3 0 0 0 91 3 33
2014 EX-03 40 40 10 0 10 0 0 80 10 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 71 15 8 2 0 4 0 90 2 52
2017 EX-01 71 14 12 0 0 3 0 88 0 34
2014 EX 74 21 4 0 0 0 2 96 0 57
2014 EX-01 64 30 3 0 0 0 3 97 0 33
2014 EX-03 80 10 10 0 0 0 0 90 0 10
2011 EX 79 13 5 0 0 0 3 95 0 77
2011 EX-01 78 15 5 0 0 0 2 95 0 41
2011 EX-02 69 25 6 0 0 0 0 94 0 16
2011 EX-03 87 0 7 0 0 0 7 93 0 15
2008 EX 69 19 7 0 0 0 5 93 0 59
2008 EX-01 68 19 6 0 0 0 6 93 0 31
2008 EX-02 82 18 0 0 0 0 0 100 0 11
2008 EX-03 73 18 9 0 0 0 0 91 0 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 EX 25 75 57
2014 EX-01 27 73 33

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2014 EX 50 14

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2014 EX 93 14

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2014 EX 43 14

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2014 EX 0 14

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2014 EX 36 14

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 EX 0 14

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 EX 0 14

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2014 EX 50 14

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2014 EX 36 14

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2014 EX 43 14

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2014 EX 50 14

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2014 EX 36 14

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2014 EX 64 14

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2014 EX 57 14

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2014 EX 0 14

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2014 EX 64 14

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2014 EX 36 14

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2014 EX 57 14

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2014 EX 43 14

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 EX 36 14

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 EX 0 14

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 EX 0 14

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 EX 0 14

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2014 EX 50 14

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2014 EX 0 14

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2014 EX 50 14

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 23 34 11 11 2 15 4 70 16 53
2017 EX-01 12 35 9 15 3 23 3 64 24 34
2014 EX 18 28 16 16 11 11 2 52 30 57
2014 EX-01 9 30 12 18 12 15 3 48 37 33
2014 EX-03 20 30 30 0 10 10 0 56 11 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 36 47 9 6 0 2 0 85 6 53
2017 EX-01 35 41 15 6 0 3 0 79 6 34
2014 EX 23 33 25 10 9 0 0 56 19 57
2014 EX-01 15 46 24 6 9 0 0 61 15 33
2014 EX-03 20 20 40 10 10 0 0 40 20 10
2011 EX 31 45 12 5 1 5 0 81 7 77
2011 EX-01 24 41 17 7 2 7 0 71 11 41
2011 EX-02 13 69 13 6 0 0 0 81 6 16
2011 EX-03 67 27 0 0 0 7 0 100 0 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 26 23 17 4 0 28 2 70 5 53
2017 EX-01 18 27 15 3 0 38 0 71 5 34
2014 EX 32 23 11 4 5 24 2 74 12 57
2014 EX-01 24 24 12 0 6 30 3 73 9 33
2014 EX-03 20 10 20 20 10 20 0 38 38 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 40 44 15 0 0 2 0 85 0 53
2017 EX-01 38 50 9 0 0 3 0 91 0 34
2014 EX 40 33 14 0 5 7 0 79 6 57
2014 EX-01 36 36 12 0 6 9 0 80 7 33
2014 EX-03 20 30 40 0 10 0 0 50 10 10
2011 EX 40 40 13 1 1 4 0 84 3 77
2011 EX-01 29 44 20 0 2 5 0 77 3 41
2011 EX-02 31 50 13 6 0 0 0 81 6 16
2011 EX-03 67 27 0 0 0 7 0 100 0 15

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2014 EX 14 86 57
2014 EX-01 18 82 33

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 11 13 0 0 2 0 73 93 7 53
2017 EX-01 15 18 0 0 3 0 64 92 8 34
2014 EX 9 12 2 0 0 0 77 92 0 57
2014 EX-01 6 15 3 0 0 0 76 87 0 33
2014 EX-03 10 0 0 0 0 0 90 100 0 10
2011 EX 8 18 3 1 0 0 70 87 4 77
2011 EX-01 10 29 5 0 0 0 56 89 0 41
2011 EX-02 13 13 0 0 0 0 75 100 0 16
2011 EX-03 0 0 0 7 0 0 93 0 100 15
2008 EX 7 3 2 3 3 2 80 55 36 59
2008 EX-01 6 3 3 6 6 3 71 38 50 31
2008 EX-02 18 0 0 0 0 0 82 100 0 11
2008 EX-03 0 9 0 0 0 0 91 100 0 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 23 10 2 4 30 25 67 12 53
2017 EX-01 9 21 9 3 3 32 23 67 13 34
2014 EX 14 19 11 3 4 12 37 66 14 57
2014 EX-01 6 21 15 6 3 9 39 53 17 33
2014 EX-03 10 10 10 0 0 30 40 67 0 10
2011 EX 12 23 16 5 0 19 25 63 9 77
2011 EX-01 7 17 24 5 0 24 22 45 9 41
2011 EX-02 6 38 6 6 0 13 31 78 11 16
2011 EX-03 27 20 0 7 0 20 27 88 13 15

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 17 6 2 2 0 2 71 86 7 53
2017 EX-01 24 9 0 3 0 3 61 92 8 34
2014 EX 14 5 5 2 0 0 74 74 6 57
2014 EX-01 9 6 6 3 0 0 76 63 12 33
2014 EX-03 10 0 10 0 0 0 80 50 0 10
2011 EX 7 13 7 1 1 0 71 68 9 76
2011 EX-01 5 18 10 0 3 0 65 64 7 40
2011 EX-02 13 13 0 6 0 0 69 80 20 16
2011 EX-03 7 0 7 0 0 0 87 50 0 15
2008 EX 8 2 5 5 2 2 76 46 31 59
2008 EX-01 6 3 10 6 3 3 68 33 33 31
2008 EX-02 18 0 0 0 0 0 82 100 0 11
2008 EX-03 0 0 0 9 0 0 91 0 100 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 21 9 4 2 0 4 60 84 5 53
2017 EX-01 27 12 0 3 0 6 53 93 7 34
2014 EX 11 9 5 2 2 0 72 69 12 57
2014 EX-01 3 9 6 3 3 0 76 50 24 33
2014 EX-03 20 0 10 0 0 0 70 67 0 10
2011 EX 18 14 8 0 0 1 58 81 0 76
2011 EX-01 15 20 12 0 0 2 51 74 0 41
2011 EX-02 19 19 0 0 0 0 63 100 0 16
2011 EX-03 20 0 7 0 0 0 73 75 0 15
2008 EX 12 12 7 2 2 0 66 70 10 59
2008 EX-01 10 10 13 3 0 0 65 55 9 31
2008 EX-02 27 9 0 0 0 0 64 100 0 11
2008 EX-03 0 18 0 0 9 0 73 67 33 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 60 32 2 4 2 0 0 92 6 53
2017 EX-01 59 35 0 6 0 0 0 94 6 34

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 30 4 0 2 0 0 94 2 53
2017 EX-01 68 29 3 0 0 0 0 97 0 34

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 42 40 11 7 0 0 0 81 7 53
2017 EX-01 41 39 9 12 0 0 0 80 12 34

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 17 49 15 15 4 0 0 66 19 53
2017 EX-01 15 44 21 15 6 0 0 59 20 34

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 27 25 29 10 8 0 2 53 18 52
2017 EX-01 21 27 28 12 12 0 0 48 24 33

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 4 11 21 26 38 0 0 15 64 53
2017 EX-01 3 11 18 29 38 0 0 14 67 34

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 8 26 18 18 31 0 0 34 49 51
2017 EX-01 6 28 12 12 40 0 0 35 53 32

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 4 13 23 21 38 0 0 17 60 52
2017 EX-01 3 6 25 15 51 0 0 9 67 33

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 12 15 29 19 25 0 0 27 44 52
2017 EX-01 13 15 18 24 30 0 0 28 54 33

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 6 24 26 21 22 0 0 30 43 53
2017 EX-01 9 32 9 18 32 0 0 41 50 34

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 31 36 23 4 6 0 0 67 9 52
2017 EX-01 31 30 24 6 9 0 0 61 15 33

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 29 21 29 11 10 0 0 50 21 52
2017 EX-01 31 15 30 9 15 0 0 46 24 33

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 35 27 27 11 0 0 0 62 11 52
2017 EX-01 27 22 36 15 0 0 0 49 15 33

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 25 38 13 21 4 0 0 62 24 53
2017 EX-01 21 38 15 20 6 0 0 59 26 34

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 64 23 9 4 0 0 0 87 4 53
2017 EX-01 68 18 12 3 0 0 0 85 3 34

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 79 13 2 4 0 0 2 94 4 53
2017 EX-01 79 12 0 6 0 0 3 94 6 34

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 52 33 11 4 0 0 0 85 4 52
2017 EX-01 52 30 12 6 0 0 0 82 6 33

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 26 7 9 0 0 0 83 9 53
2017 EX-01 59 26 12 3 0 0 0 86 3 34

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 38 32 19 9 2 0 0 70 11 53
2017 EX-01 39 29 17 12 3 0 0 68 14 34

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 62 25 13 0 0 0 0 87 0 53
2017 EX-01 65 27 9 0 0 0 0 91 0 34

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 79 13 6 0 0 0 2 94 0 53
2017 EX-01 82 9 6 0 0 0 3 94 0 34

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 57 28 6 8 0 0 2 87 8 53
2017 EX-01 68 21 6 3 0 0 3 91 3 34

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 4 15 39 28 13 0 0 19 41 53
2017 EX-01 6 15 38 26 14 0 0 21 41 34

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 11 28 38 19 4 0 0 23 39 53
2017 EX-01 12 29 32 24 3 0 0 27 41 34
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 30 32 21 8 6 2 2 31 69 53
2017 EX-01 18 38 27 12 6 0 0 18 82 34

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 19 35
2017 EX-01 21 28

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 31 35
2017 EX-01 32 28

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 EX 9 35
2017 EX-01 11 28

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 EX 40 35
2017 EX-01 51 28

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 EX 3 35
2017 EX-01 4 28

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 EX 57 35
2017 EX-01 54 28

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 EX 3 46 23 6 5 17 35
2017 EX-01 4 46 25 4 7 14 28

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 20 17 9 11 26 0 17 45 45 35
2017 EX-01 15 18 11 14 28 0 14 38 50 28

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 EX 0 3 6 17 66 0 9 3 91 35
2017 EX-01 0 0 7 18 68 0 7 0 92 28
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