2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 28 47 9 11 5 0 0 75 16 196
2017 EC-02 17 33 8 17 25 0 0 50 42 12
2017 EC-04 34 44 10 6 6 0 0 78 12 32
2017 EC-05 28 53 6 8 4 0 0 81 13 47
2017 EC-06 32 49 7 10 2 0 0 81 12 40
2017 EC-07 32 49 9 6 4 0 0 81 11 47
2014 EC 19 44 12 20 5 0 0 63 25 155
2014 EC-04 8 46 17 25 4 0 0 54 29 24
2014 EC-05 16 57 11 14 3 0 0 73 16 37
2014 EC-06 23 35 12 26 5 0 0 58 30 43
2014 EC-07 21 33 15 21 10 0 0 54 31 39
2011 EC 23 42 14 10 12 0 0 65 22 161
2011 EC-02 0 46 23 15 15 0 0 46 31 13
2011 EC-04 25 20 30 10 15 0 0 45 25 20
2011 EC-05 17 55 7 3 17 0 0 72 21 29
2011 EC-06 24 42 11 13 9 0 0 67 22 45
2011 EC-07 29 37 12 12 10 0 0 66 22 41

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 37 12 11 9 0 0 68 20 196
2017 EC-02 25 17 25 8 25 0 0 42 33 12
2017 EC-04 38 47 9 0 6 0 0 84 6 32
2017 EC-05 34 39 10 15 2 0 0 73 17 47
2017 EC-06 34 37 12 10 7 0 0 71 17 40
2017 EC-07 21 40 9 17 13 0 0 62 30 47

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 42 9 4 3 0 0 85 7 195
2017 EC-02 25 33 17 0 25 0 0 58 25 12
2017 EC-04 53 31 12 3 0 0 0 84 3 32
2017 EC-05 35 54 4 6 0 0 0 89 6 46
2017 EC-06 50 35 7 5 2 0 0 85 7 40
2017 EC-07 51 38 9 2 0 0 0 89 2 47
2014 EC 50 31 15 2 2 0 0 81 4 155
2014 EC-04 38 46 17 0 0 0 0 83 0 24
2014 EC-05 59 27 11 0 3 0 0 86 3 37
2014 EC-06 54 23 21 2 0 0 0 77 2 43
2014 EC-07 38 38 13 5 5 0 0 77 10 39
2011 EC 51 33 11 3 3 0 0 83 6 160
2011 EC-02 38 54 8 0 0 0 0 92 0 13
2011 EC-04 40 45 15 0 0 0 0 85 0 20
2011 EC-05 38 45 14 3 0 0 0 83 3 29
2011 EC-06 58 18 13 7 4 0 0 76 11 45
2011 EC-07 59 24 10 2 5 0 0 83 7 41

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 35 40 13 9 4 0 0 75 12 195
2017 EC-02 25 25 17 8 25 0 0 50 33 12
2017 EC-04 47 31 6 9 6 0 0 78 16 32
2017 EC-05 31 54 9 6 0 0 0 85 6 46
2017 EC-06 45 31 17 7 0 0 0 76 7 40
2017 EC-07 32 40 13 13 2 0 0 72 15 47
2014 EC 23 39 18 12 8 0 0 62 20 155
2014 EC-04 13 42 25 17 4 0 0 54 21 24
2014 EC-05 27 46 14 11 3 0 0 73 14 37
2014 EC-06 28 33 21 12 7 0 0 60 19 43
2014 EC-07 15 38 15 10 21 0 0 54 31 39
2011 EC 34 41 10 11 4 0 0 75 15 161
2011 EC-02 8 54 23 8 8 0 0 62 15 13
2011 EC-04 35 45 0 20 0 0 0 80 20 20
2011 EC-05 34 41 10 14 0 0 0 76 14 29
2011 EC-06 38 38 7 13 4 0 0 76 18 45
2011 EC-07 37 37 15 5 7 0 0 73 12 41

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 19 33 21 15 11 0 0 53 26 196
2017 EC-02 25 25 17 17 17 0 0 50 33 12
2017 EC-04 25 44 6 22 3 0 0 69 25 32
2017 EC-05 19 39 23 13 6 0 0 58 19 47
2017 EC-06 15 43 20 10 12 0 0 58 22 40
2017 EC-07 19 17 28 17 19 0 0 36 36 47
2014 EC 6 31 17 21 23 1 0 38 44 155
2014 EC-04 8 33 21 13 25 0 0 42 38 24
2014 EC-05 8 30 11 32 16 3 0 39 50 37
2014 EC-06 7 37 16 19 21 0 0 44 40 43
2014 EC-07 3 23 21 21 31 3 0 26 53 39
2011 EC 17 34 22 11 14 2 0 52 25 161
2011 EC-02 15 54 15 8 8 0 0 69 15 13
2011 EC-04 10 40 20 15 10 5 0 53 26 20
2011 EC-05 21 34 21 21 3 0 0 55 24 29
2011 EC-06 18 31 22 7 20 2 0 50 27 45
2011 EC-07 20 27 24 7 20 2 0 48 28 41

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 23 39 13 17 9 0 0 62 25 196
2017 EC-02 25 25 17 17 17 0 0 50 33 12
2017 EC-04 25 47 0 25 3 0 0 72 28 32
2017 EC-05 28 38 13 17 4 0 0 66 21 47
2017 EC-06 19 49 12 10 10 0 0 69 19 40
2017 EC-07 19 28 23 17 13 0 0 47 30 47
2014 EC 9 34 14 23 19 1 0 44 42 155
2014 EC-04 8 42 17 17 17 0 0 50 33 24
2014 EC-05 11 32 16 24 16 0 0 43 41 37
2014 EC-06 9 37 12 19 23 0 0 47 42 43
2014 EC-07 8 26 13 28 23 3 0 34 53 39
2011 EC 19 43 14 12 11 0 0 63 23 161
2011 EC-02 15 69 0 8 8 0 0 85 15 13
2011 EC-04 15 55 10 5 15 0 0 70 20 20
2011 EC-05 28 41 17 14 0 0 0 69 14 29
2011 EC-06 18 38 13 18 13 0 0 56 31 45
2011 EC-07 17 34 20 12 17 0 0 51 29 41

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 25 18 16 16 5 1 48 33 196
2017 EC-02 25 17 25 8 25 0 0 42 33 12
2017 EC-04 31 34 9 16 9 0 0 65 25 32
2017 EC-05 19 24 17 13 15 13 0 49 32 47
2017 EC-06 22 27 23 16 10 2 0 50 26 40
2017 EC-07 17 19 17 21 21 2 2 38 44 47
2014 EC 13 17 17 19 28 6 0 32 50 155
2014 EC-04 8 25 25 21 21 0 0 33 42 24
2014 EC-05 16 16 19 19 22 8 0 35 44 37
2014 EC-06 19 14 23 9 28 7 0 35 40 43
2014 EC-07 8 13 8 28 36 8 0 22 69 39
2011 EC 24 23 14 14 16 9 0 52 33 161
2011 EC-02 23 31 0 8 23 15 0 64 36 13
2011 EC-04 20 20 20 20 10 10 0 44 33 20
2011 EC-05 31 31 7 17 10 3 0 64 29 29
2011 EC-06 29 11 18 16 16 11 0 45 35 45
2011 EC-07 20 22 17 10 22 10 0 46 35 41
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 48 28 9 10 6 1 0 76 15 195
2017 EC-02 33 33 8 8 17 0 0 67 25 12
2017 EC-04 52 26 10 6 6 0 0 78 13 31
2017 EC-05 55 28 2 11 2 2 0 85 13 47
2017 EC-06 45 37 10 7 0 0 0 83 7 40
2017 EC-07 40 21 13 13 13 0 0 62 25 47
2014 EC 39 28 12 10 9 3 0 68 19 155
2014 EC-04 25 42 8 13 8 4 0 70 22 24
2014 EC-05 41 35 14 8 3 0 0 76 11 37
2014 EC-06 54 19 7 12 9 0 0 72 21 43
2014 EC-07 28 18 21 8 18 8 0 50 28 39
2011 EC 40 30 11 11 5 3 1 73 16 161
2011 EC-02 38 23 15 23 0 0 0 62 23 13
2011 EC-04 45 20 15 10 10 0 0 65 20 20
2011 EC-05 38 31 17 7 0 3 3 74 7 29
2011 EC-06 38 38 4 9 7 4 0 79 16 45
2011 EC-07 34 34 7 12 5 5 2 74 18 41

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 46 30 7 11 7 0 0 75 18 196
2017 EC-02 33 8 33 8 17 0 0 42 25 12
2017 EC-04 44 25 9 15 6 0 0 69 22 32
2017 EC-05 56 30 2 8 4 0 0 85 13 47
2017 EC-06 48 37 2 12 0 0 0 85 12 40
2017 EC-07 36 34 9 6 15 0 0 70 21 47
2014 EC 35 32 10 14 9 0 0 66 23 155
2014 EC-04 25 38 8 21 8 0 0 63 29 24
2014 EC-05 46 32 8 11 3 0 0 78 14 37
2014 EC-06 35 33 7 16 9 0 0 67 26 43
2014 EC-07 28 23 18 15 15 0 0 51 31 39
2011 EC 34 35 10 12 8 0 1 70 20 161
2011 EC-02 31 31 15 15 8 0 0 62 23 13
2011 EC-04 45 35 10 0 10 0 0 80 10 20
2011 EC-05 31 38 7 14 7 0 3 71 21 29
2011 EC-06 31 38 4 18 9 0 0 69 27 45
2011 EC-07 29 37 15 10 7 0 2 68 18 41

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 46 28 6 10 11 0 0 74 21 196
2017 EC-02 33 33 17 0 17 0 0 67 17 12
2017 EC-04 47 22 6 15 9 0 0 69 25 32
2017 EC-05 62 19 0 4 15 0 0 81 19 47
2017 EC-06 50 30 5 12 2 0 0 80 15 40
2017 EC-07 38 30 9 9 15 0 0 68 23 47
2014 EC 30 33 16 7 13 1 0 64 20 155
2014 EC-04 21 42 13 4 17 4 0 65 22 24
2014 EC-05 27 38 14 8 14 0 0 65 22 37
2014 EC-06 37 26 19 9 9 0 0 63 19 43
2014 EC-07 26 33 18 5 18 0 0 59 23 39

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 35 12 8 11 7 0 66 21 196
2017 EC-02 17 42 25 8 8 0 0 58 17 12
2017 EC-04 44 34 16 6 0 0 0 78 6 32
2017 EC-05 23 43 6 7 13 8 0 72 21 47
2017 EC-06 22 39 12 5 7 15 0 71 14 40
2017 EC-07 23 28 11 17 17 4 0 53 35 47
2014 EC 8 20 21 21 19 10 0 32 45 155
2014 EC-04 8 25 17 8 25 17 0 40 40 24
2014 EC-05 3 19 30 30 8 11 0 24 42 37
2014 EC-06 7 19 12 26 26 12 0 29 58 43
2014 EC-07 5 26 23 15 23 8 0 33 42 39
2011 EC 22 33 17 11 11 7 1 59 23 161
2011 EC-02 23 46 15 8 0 8 0 75 8 13
2011 EC-04 25 30 30 0 15 0 0 55 15 20
2011 EC-05 28 34 14 14 0 7 3 69 15 29
2011 EC-06 22 31 16 9 13 9 0 59 24 45
2011 EC-07 10 32 17 15 17 10 0 46 35 41

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 18 41 13 15 13 1 0 59 28 196
2017 EC-02 17 33 17 25 8 0 0 50 33 12
2017 EC-04 32 47 6 12 3 0 0 78 16 32
2017 EC-05 13 43 17 15 11 2 0 57 26 47
2017 EC-06 17 46 15 10 12 0 0 64 22 40
2017 EC-07 13 32 15 21 19 0 0 45 40 47
2014 EC 9 22 18 29 19 3 0 32 50 155
2014 EC-04 8 33 13 29 13 4 0 43 43 24
2014 EC-05 5 27 19 32 16 0 0 32 49 37
2014 EC-06 12 12 16 30 28 2 0 24 60 43
2014 EC-07 3 21 26 28 18 5 0 24 49 39
2011 EC 20 34 20 14 12 1 0 54 26 161
2011 EC-02 23 62 8 0 8 0 0 85 8 13
2011 EC-04 15 50 20 0 15 0 0 65 15 20
2011 EC-05 41 17 14 21 3 3 0 61 25 29
2011 EC-06 13 42 16 20 9 0 0 56 29 45
2011 EC-07 12 22 32 12 22 0 0 34 34 41

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 35 15 23 13 4 0 47 38 196
2017 EC-02 8 17 25 33 8 8 0 27 45 12
2017 EC-04 12 44 6 31 3 3 0 58 35 32
2017 EC-05 13 32 13 30 11 2 0 46 41 47
2017 EC-06 10 37 17 19 12 5 0 49 33 40
2017 EC-07 6 38 15 17 21 2 0 46 39 47
2014 EC 5 22 14 29 24 6 0 28 57 154
2014 EC-04 8 21 8 38 21 4 0 30 61 24
2014 EC-05 3 30 11 27 24 5 0 34 54 37
2014 EC-06 7 12 17 29 29 7 0 21 62 42
2014 EC-07 0 23 15 31 23 8 0 25 58 39
2011 EC 10 32 22 20 12 4 0 44 34 161
2011 EC-02 8 46 23 15 8 0 0 54 23 13
2011 EC-04 5 45 25 10 10 5 0 53 21 20
2011 EC-05 14 31 17 34 0 3 0 46 36 29
2011 EC-06 13 29 16 20 18 4 0 44 40 45
2011 EC-07 5 27 27 20 15 7 0 34 37 41

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 14 30 15 17 18 6 0 47 37 196
2017 EC-02 17 17 0 25 25 17 0 40 60 12
2017 EC-04 16 44 9 16 12 3 0 61 29 32
2017 EC-05 17 21 21 17 15 9 0 42 35 47
2017 EC-06 15 39 17 12 12 5 0 56 26 40
2017 EC-07 11 23 17 19 26 4 0 36 47 47
2014 EC 6 24 19 21 23 7 0 32 48 155
2014 EC-04 0 21 13 33 25 8 0 23 64 24
2014 EC-05 5 35 11 27 16 5 0 43 46 37
2014 EC-06 7 19 21 19 23 12 0 29 47 43
2014 EC-07 5 23 26 10 31 5 0 30 43 39
2011 EC 15 36 15 13 14 7 0 54 30 160
2011 EC-02 8 62 0 8 8 15 0 82 18 13
2011 EC-04 5 40 15 10 15 15 0 53 29 20
2011 EC-05 17 24 17 28 7 7 0 44 37 29
2011 EC-06 22 27 18 7 18 9 0 54 27 45
2011 EC-07 13 40 18 15 15 0 0 53 30 40

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 9 34 15 22 17 3 0 44 41 196
2017 EC-02 17 8 8 25 33 8 0 27 64 12
2017 EC-04 6 34 19 28 9 3 0 42 39 32
2017 EC-05 6 41 17 21 15 0 0 47 36 47
2017 EC-06 10 40 12 23 12 2 0 51 36 40
2017 EC-07 8 30 15 23 21 2 0 39 46 47
2014 EC 5 23 19 29 20 4 0 29 51 155
2014 EC-04 0 21 25 33 17 4 0 22 52 24
2014 EC-05 8 32 22 19 16 3 0 42 36 37
2014 EC-06 7 14 12 40 23 5 0 22 66 43
2014 EC-07 3 28 18 26 23 3 0 32 50 39
2011 EC 11 27 20 22 19 1 0 38 41 161
2011 EC-02 0 46 31 0 15 8 0 50 17 13
2011 EC-04 10 15 25 30 20 0 0 25 50 20
2011 EC-05 14 24 21 24 17 0 0 38 41 29
2011 EC-06 13 18 18 29 22 0 0 31 51 45
2011 EC-07 7 34 20 17 20 2 0 43 38 41
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 31 37 10 14 8 1 0 68 22 196
2017 EC-02 25 17 25 25 8 0 0 42 33 12
2017 EC-04 44 28 0 22 6 0 0 72 28 32
2017 EC-05 34 45 6 10 4 0 0 79 15 47
2017 EC-06 29 44 17 7 0 3 0 75 8 40
2017 EC-07 21 36 11 17 15 0 0 58 32 47
2014 EC 13 34 15 22 16 0 1 47 38 155
2014 EC-04 8 17 33 29 13 0 0 25 42 24
2014 EC-05 16 41 11 16 14 0 3 58 31 37
2014 EC-06 12 37 12 21 19 0 0 49 40 43
2014 EC-07 8 28 15 28 21 0 0 36 49 39
2011 EC 24 42 10 14 10 1 0 66 24 161
2011 EC-02 15 62 8 15 0 0 0 77 15 13
2011 EC-04 30 45 5 15 5 0 0 75 20 20
2011 EC-05 28 34 17 10 10 0 0 62 21 29
2011 EC-06 29 40 2 20 9 0 0 69 29 45
2011 EC-07 15 39 17 12 15 2 0 55 28 41

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 46 11 14 9 0 0 66 23 196
2017 EC-02 8 25 25 17 25 0 0 33 42 12
2017 EC-04 25 50 3 12 9 0 0 75 22 32
2017 EC-05 23 45 13 15 4 0 0 68 19 47
2017 EC-06 12 53 13 19 2 0 0 65 22 40
2017 EC-07 26 47 6 11 11 0 0 72 21 47

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 14 23 14 17 13 18 1 46 37 195
2017 EC-02 0 17 17 8 25 25 8 25 50 12
2017 EC-04 16 12 9 22 19 22 0 36 52 32
2017 EC-05 11 26 13 20 11 17 2 46 38 46
2017 EC-06 24 24 19 7 0 25 0 65 10 40
2017 EC-07 13 30 13 23 19 2 0 44 43 47
2014 EC 9 16 16 17 21 17 3 31 48 155
2014 EC-04 8 17 8 21 21 21 4 33 56 24
2014 EC-05 5 16 19 30 8 16 5 28 48 37
2014 EC-06 12 9 12 7 35 21 5 28 56 43
2014 EC-07 5 21 21 21 21 13 0 29 47 39

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 40 36 7 11 6 1 0 76 17 196
2017 EC-02 25 42 8 0 17 8 0 73 18 12
2017 EC-04 41 44 3 9 3 0 0 85 12 32
2017 EC-05 51 28 9 6 6 0 0 79 13 47
2017 EC-06 43 42 5 7 2 0 0 85 10 40
2017 EC-07 32 32 6 19 11 0 0 64 30 47
2014 EC 30 37 12 11 10 1 0 67 21 155
2014 EC-04 17 46 13 17 8 0 0 63 25 24
2014 EC-05 30 46 11 3 11 0 0 76 14 37
2014 EC-06 40 33 7 14 7 0 0 72 21 43
2014 EC-07 23 28 18 15 13 3 0 53 29 39
2011 EC 35 36 11 12 5 0 1 72 17 161
2011 EC-02 38 15 23 15 8 0 0 54 23 13
2011 EC-04 45 35 15 5 0 0 0 80 5 20
2011 EC-05 41 41 3 7 7 0 0 83 14 29
2011 EC-06 29 33 11 20 7 0 0 62 27 45
2011 EC-07 32 37 15 12 2 0 2 70 15 41

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 19 31 9 15 11 7 8 59 30 74
2017 EC-06 29 34 5 10 0 12 10 81 13 20
2017 EC-07 18 27 11 18 16 4 7 50 38 45
2014 EC 6 28 12 18 8 8 20 47 36 50
2014 EC-06 7 36 7 0 0 7 43 86 0 14
2014 EC-07 6 27 12 24 12 9 9 41 44 33

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 35 38 12 9 7 1 0 73 15 195
2017 EC-02 33 33 17 0 17 0 0 67 17 12
2017 EC-04 41 28 6 15 9 0 0 69 25 32
2017 EC-05 25 47 13 8 4 2 0 74 13 47
2017 EC-06 51 34 12 3 0 0 0 85 3 39
2017 EC-07 28 45 9 11 9 0 0 72 19 47
2014 EC 32 32 11 15 7 1 2 66 23 155
2014 EC-04 42 25 4 25 4 0 0 67 29 24
2014 EC-05 35 30 16 16 0 0 3 67 17 37
2014 EC-06 30 33 7 14 14 0 2 64 29 43
2014 EC-07 23 36 18 10 10 3 0 61 21 39
2011 EC 32 38 11 12 6 1 1 71 18 161
2011 EC-02 54 23 15 0 8 0 0 77 8 13
2011 EC-04 15 50 10 20 5 0 0 65 25 20
2011 EC-05 24 41 10 17 7 0 0 66 24 29
2011 EC-06 33 38 9 16 2 2 0 73 18 45
2011 EC-07 39 34 7 7 10 0 2 75 18 41

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 28 35 11 9 8 8 1 69 19 195
2017 EC-02 8 25 8 8 25 25 0 44 44 12
2017 EC-04 25 41 9 16 3 6 0 70 20 32
2017 EC-05 28 32 9 15 6 9 0 66 24 46
2017 EC-06 32 38 12 5 2 11 0 78 8 40
2017 EC-07 32 40 11 0 13 2 2 76 13 47
2014 EC 29 28 12 14 12 4 1 61 27 155
2014 EC-04 33 21 13 21 13 0 0 54 33 24
2014 EC-05 32 16 16 19 8 5 3 53 29 37
2014 EC-06 26 35 7 12 19 2 0 62 31 43
2014 EC-07 26 38 10 10 10 5 0 68 22 39
2011 EC 30 24 15 9 11 9 2 61 23 160
2011 EC-02 31 23 23 8 8 8 0 58 17 13
2011 EC-04 5 20 30 10 10 15 10 33 27 20
2011 EC-05 17 21 17 21 17 7 0 41 41 29
2011 EC-06 39 23 11 9 11 7 0 66 22 44
2011 EC-07 39 29 7 2 7 12 2 80 11 41

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 23 41 13 15 8 0 0 64 23 196
2017 EC-02 17 8 17 25 33 0 0 25 58 12
2017 EC-04 28 34 16 13 9 0 0 62 22 32
2017 EC-05 17 46 8 23 4 0 0 64 28 47
2017 EC-06 27 45 15 11 2 0 0 72 13 40
2017 EC-07 19 49 15 11 6 0 0 68 17 47
2014 EC 21 40 14 16 8 0 1 62 25 155
2014 EC-04 17 46 13 17 8 0 0 63 25 24
2014 EC-05 14 51 14 16 5 0 0 65 22 37
2014 EC-06 21 33 19 21 5 0 2 55 26 43
2014 EC-07 21 38 13 13 15 0 0 59 28 39
2011 EC 26 37 20 9 7 0 1 64 16 161
2011 EC-02 23 31 31 15 0 0 0 54 15 13
2011 EC-04 20 40 30 5 5 0 0 60 10 20
2011 EC-05 24 38 28 7 3 0 0 62 10 29
2011 EC-06 31 40 11 11 7 0 0 71 18 45
2011 EC-07 22 41 15 10 12 0 0 63 22 41

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 43 39 10 6 2 0 0 82 8 196
2017 EC-02 33 50 8 0 8 0 0 83 8 12
2017 EC-04 56 22 19 3 0 0 0 78 3 32
2017 EC-05 45 45 2 6 2 0 0 90 8 47
2017 EC-06 29 51 12 5 2 0 0 81 7 40
2017 EC-07 58 28 9 4 2 0 0 85 6 47
2014 EC 26 44 15 9 6 1 0 70 15 155
2014 EC-04 21 46 4 21 8 0 0 67 29 24
2014 EC-05 30 41 16 11 0 3 0 72 11 37
2014 EC-06 26 47 19 5 5 0 0 72 9 43
2014 EC-07 18 46 18 5 13 0 0 64 18 39
2011 EC 37 38 12 7 5 0 0 75 12 161
2011 EC-02 8 46 31 8 8 0 0 54 15 13
2011 EC-04 20 55 10 15 0 0 0 75 15 20
2011 EC-05 38 41 10 10 0 0 0 79 10 29
2011 EC-06 47 31 9 7 7 0 0 78 13 45
2011 EC-07 44 32 12 5 7 0 0 76 12 41

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 49 38 6 6 2 0 0 87 7 196
2017 EC-02 33 50 8 0 8 0 0 83 8 12
2017 EC-04 59 19 13 9 0 0 0 78 9 32
2017 EC-05 53 38 4 4 0 0 0 92 4 47
2017 EC-06 34 51 5 10 0 0 0 85 10 40
2017 EC-07 62 32 2 2 2 0 0 94 4 47
2014 EC 35 45 9 8 4 0 0 79 12 155
2014 EC-04 42 29 4 21 4 0 0 71 25 24
2014 EC-05 30 68 0 3 0 0 0 97 3 37
2014 EC-06 30 44 9 9 7 0 0 74 16 43
2014 EC-07 33 38 21 5 3 0 0 72 8 39
2011 EC 41 43 5 8 3 0 0 84 11 160
2011 EC-02 23 54 0 23 0 0 0 77 23 13
2011 EC-04 40 50 0 10 0 0 0 90 10 20
2011 EC-05 32 57 4 4 4 0 0 89 7 28
2011 EC-06 53 29 7 9 2 0 0 82 11 45
2011 EC-07 41 41 10 2 5 0 0 83 7 41

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 18 35 19 14 10 4 1 56 24 196
2017 EC-02 0 42 8 17 33 0 0 42 50 12
2017 EC-04 19 44 16 16 3 3 0 64 19 32
2017 EC-05 17 42 15 17 2 4 2 64 21 47
2017 EC-06 17 26 27 12 7 11 0 48 22 40
2017 EC-07 17 36 21 11 15 0 0 53 26 47
2014 EC 8 24 16 24 26 2 0 32 51 155
2014 EC-04 4 21 25 21 29 0 0 25 50 24
2014 EC-05 8 16 22 30 24 0 0 24 54 37
2014 EC-06 2 33 5 19 37 5 0 37 59 43
2014 EC-07 8 26 21 26 21 0 0 33 46 39
2011 EC 17 34 18 15 14 2 0 52 30 161
2011 EC-02 15 23 15 31 8 8 0 42 42 13
2011 EC-04 15 35 20 20 10 0 0 50 30 20
2011 EC-05 21 28 24 17 10 0 0 48 28 29
2011 EC-06 18 44 16 7 16 0 0 62 22 45
2011 EC-07 10 29 20 17 20 5 0 41 38 41

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 15 36 14 14 16 3 2 53 32 196
2017 EC-02 8 8 17 33 33 0 0 17 67 12
2017 EC-04 28 44 10 3 12 3 0 74 16 32
2017 EC-05 11 34 19 17 15 4 0 47 33 47
2017 EC-06 20 38 12 16 10 5 0 61 27 40
2017 EC-07 11 38 11 15 17 2 6 54 35 47
2014 EC 6 19 6 27 37 2 3 26 68 155
2014 EC-04 8 29 4 21 38 0 0 38 58 24
2014 EC-05 0 22 5 35 35 0 3 22 72 37
2014 EC-06 5 16 5 26 46 2 0 21 74 43
2014 EC-07 3 18 8 26 38 3 5 22 69 39
2011 EC 14 25 16 17 24 2 2 41 43 161
2011 EC-02 15 8 23 15 31 8 0 25 50 13
2011 EC-04 15 25 15 20 20 5 0 42 42 20
2011 EC-05 14 24 17 24 21 0 0 38 45 29
2011 EC-06 11 31 16 16 27 0 0 42 42 45
2011 EC-07 17 27 12 12 27 2 2 46 41 41

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 36 41 9 7 7 1 0 77 14 194
2017 EC-02 8 42 17 8 25 0 0 50 33 12
2017 EC-04 53 34 3 6 3 0 0 88 9 32
2017 EC-05 35 43 9 6 6 0 0 78 13 46
2017 EC-06 41 36 7 10 3 3 0 80 13 39
2017 EC-07 30 49 9 4 9 0 0 79 13 47
2014 EC 15 48 12 12 13 0 0 63 25 155
2014 EC-04 8 42 17 25 8 0 0 50 33 24
2014 EC-05 16 62 8 8 5 0 0 78 14 37
2014 EC-06 21 42 9 9 19 0 0 63 28 43
2014 EC-07 13 41 15 10 21 0 0 54 31 39
2011 EC 30 39 11 11 8 1 0 69 19 161
2011 EC-02 15 54 15 8 8 0 0 69 15 13
2011 EC-04 15 50 15 15 5 0 0 65 20 20
2011 EC-05 31 38 14 14 3 0 0 69 17 29
2011 EC-06 40 27 9 13 11 0 0 67 24 45
2011 EC-07 34 39 7 7 10 2 0 75 18 41

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 37 15 11 5 0 0 70 16 195
2017 EC-02 17 33 25 0 25 0 0 50 25 12
2017 EC-04 44 25 6 22 3 0 0 69 25 32
2017 EC-05 34 44 13 6 2 0 0 78 9 46
2017 EC-06 30 45 12 12 0 0 0 76 12 40
2017 EC-07 30 36 17 8 9 0 0 66 17 47
2014 EC 23 35 15 14 13 0 1 58 27 155
2014 EC-04 17 54 4 13 13 0 0 71 25 24
2014 EC-05 30 38 11 8 11 0 3 69 19 37
2014 EC-06 23 37 7 16 16 0 0 60 33 43
2014 EC-07 15 21 31 18 15 0 0 36 33 39

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 42 12 13 6 1 1 69 19 193
2017 EC-02 17 33 17 0 25 8 0 55 27 12
2017 EC-04 44 25 16 9 3 0 3 71 13 32
2017 EC-05 20 52 4 19 4 0 0 72 24 46
2017 EC-06 32 43 15 10 0 0 0 75 10 38
2017 EC-07 21 38 13 19 9 0 0 60 28 47
2014 EC 28 28 15 17 10 1 1 57 28 155
2014 EC-04 29 33 13 21 4 0 0 63 25 24
2014 EC-05 30 41 16 5 5 0 3 72 11 37
2014 EC-06 21 26 14 21 16 0 2 48 38 43
2014 EC-07 26 18 15 26 13 3 0 45 39 39
2011 EC 37 37 9 10 4 1 1 76 14 161
2011 EC-02 38 31 8 8 8 0 8 75 17 13
2011 EC-04 45 40 5 10 0 0 0 85 10 20
2011 EC-05 31 48 14 7 0 0 0 79 7 29
2011 EC-06 38 33 11 11 2 4 0 74 14 45
2011 EC-07 32 39 5 15 7 0 2 73 23 41

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 14 43 24 8 7 4 0 60 15 195
2017 EC-02 8 33 17 8 25 8 0 45 36 12
2017 EC-04 23 48 19 6 0 3 0 73 7 31
2017 EC-05 13 47 23 11 4 2 0 61 15 47
2017 EC-06 17 42 24 5 7 5 0 62 13 40
2017 EC-07 9 45 25 11 9 2 0 54 20 47

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 36 33 5 16 10 0 0 69 26 196
2017 EC-02 17 42 8 8 25 0 0 58 33 12
2017 EC-04 50 25 0 9 16 0 0 75 25 32
2017 EC-05 41 34 6 19 0 0 0 74 19 47
2017 EC-06 29 44 10 15 2 0 0 73 17 40
2017 EC-07 28 28 2 23 19 0 0 55 42 47
2014 EC 21 41 10 14 14 0 0 62 28 155
2014 EC-04 17 50 8 17 8 0 0 67 25 24
2014 EC-05 27 46 11 8 8 0 0 73 16 37
2014 EC-06 19 49 9 9 14 0 0 67 23 43
2014 EC-07 18 18 13 28 23 0 0 36 51 39
2011 EC 30 43 10 9 8 0 0 73 17 161
2011 EC-02 38 54 0 8 0 0 0 92 8 13
2011 EC-04 35 40 5 5 15 0 0 75 20 20
2011 EC-05 38 34 14 14 0 0 0 72 14 29
2011 EC-06 22 47 13 13 4 0 0 69 18 45
2011 EC-07 24 46 7 5 17 0 0 71 22 41

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 42 28 7 10 9 4 2 73 20 196
2017 EC-02 50 25 8 0 8 8 0 82 9 12
2017 EC-04 56 12 6 6 12 7 0 73 20 32
2017 EC-05 47 28 6 6 11 0 2 76 17 47
2017 EC-06 39 35 10 2 0 9 5 86 3 40
2017 EC-07 26 32 6 23 13 0 0 58 36 47
2014 EC 26 19 11 21 19 3 2 47 41 155
2014 EC-04 33 13 8 29 17 0 0 46 46 24
2014 EC-05 41 16 11 11 14 5 3 62 26 37
2014 EC-06 26 30 7 16 19 2 0 57 36 43
2014 EC-07 13 13 13 31 26 3 3 27 59 39
2011 EC 29 22 12 17 17 1 1 53 35 161
2011 EC-02 15 23 31 8 23 0 0 38 31 13
2011 EC-04 35 20 10 20 15 0 0 55 35 20
2011 EC-05 31 28 10 21 10 0 0 59 31 29
2011 EC-06 38 22 9 20 11 0 0 60 31 45
2011 EC-07 22 20 12 20 24 2 0 43 45 41

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 22 42 20 10 7 0 0 64 16 196
2017 EC-02 25 33 33 0 8 0 0 58 8 12
2017 EC-04 19 53 12 6 9 0 0 72 16 32
2017 EC-05 21 47 19 13 0 0 0 68 13 47
2017 EC-06 29 34 29 5 2 0 0 64 7 40
2017 EC-07 6 38 21 17 17 0 0 45 34 47
2014 EC 22 32 25 14 7 0 1 54 21 155
2014 EC-04 29 29 29 8 4 0 0 58 13 24
2014 EC-05 22 46 22 8 3 0 0 68 11 37
2014 EC-06 28 28 19 21 5 0 0 56 26 43
2014 EC-07 10 21 33 21 13 0 3 32 34 39
2011 EC 25 47 20 4 3 0 1 73 7 161
2011 EC-02 23 77 0 0 0 0 0 100 0 13
2011 EC-04 25 45 30 0 0 0 0 70 0 20
2011 EC-05 24 59 14 0 3 0 0 83 3 29
2011 EC-06 24 44 16 9 7 0 0 69 16 45
2011 EC-07 27 32 29 5 2 0 5 62 8 41

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 39 24 8 7 9 8 5 73 19 196
2017 EC-02 42 25 0 8 17 8 0 73 27 12
2017 EC-04 56 22 3 0 9 3 6 86 10 32
2017 EC-05 41 30 15 2 2 9 2 79 5 47
2017 EC-06 35 20 7 12 2 13 10 71 19 40
2017 EC-07 28 28 2 11 21 6 4 62 36 47
2014 EC 34 20 10 10 9 9 7 65 23 155
2014 EC-04 21 25 17 4 13 8 13 58 21 24
2014 EC-05 38 24 16 5 5 0 11 70 12 37
2014 EC-06 49 16 2 12 7 9 5 76 22 43
2014 EC-07 21 15 10 21 15 15 3 44 44 39
2011 EC 34 24 11 9 11 7 3 65 23 160
2011 EC-02 38 38 8 15 0 0 0 77 15 13
2011 EC-04 45 20 10 5 5 10 5 76 12 20
2011 EC-05 34 21 7 17 14 7 0 59 33 29
2011 EC-06 27 32 11 9 7 9 5 68 18 44
2011 EC-07 32 17 20 5 20 5 2 53 26 41

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 EC 55 15 30 195
2017 EC-02 58 0 42 12
2017 EC-04 61 10 29 31
2017 EC-05 44 19 36 47
2017 EC-06 47 19 34 40
2017 EC-07 59 17 23 47
2014 EC 63 12 25 155
2014 EC-04 71 13 17 24
2014 EC-05 51 11 38 37
2014 EC-06 63 19 19 43
2014 EC-07 64 10 26 39
2011 EC 57 17 26 161
2011 EC-02 62 0 38 13
2011 EC-04 75 10 15 20
2011 EC-05 69 14 17 29
2011 EC-06 47 27 27 45
2011 EC-07 51 22 27 41

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 EC 2 22 57 4 3 12 106
2017 EC-04 0 42 48 5 0 5 19
2017 EC-05 0 19 62 5 5 9 21
2017 EC-06 0 17 64 0 0 19 17
2017 EC-07 7 11 71 4 0 7 28
2014 EC 2 18 65 8 9999 6 98
2014 EC-04 0 24 65 6 9999 6 17
2014 EC-05 5 11 74 5 9999 5 19
2014 EC-06 0 19 63 15 9999 4 27
2014 EC-07 0 20 68 4 9999 8 25
2011 EC 4 21 59 7 9999 9 91
2011 EC-04 0 27 60 7 9999 7 15
2011 EC-05 0 25 60 0 9999 15 20
2011 EC-06 5 19 57 10 9999 10 21
2011 EC-07 5 19 71 5 9999 0 21
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 39 40 7 8 6 0 0 79 14 196
2017 EC-02 17 42 8 0 33 0 0 58 33 12
2017 EC-04 44 41 3 9 3 0 0 84 12 32
2017 EC-05 48 28 9 11 4 0 0 76 15 47
2017 EC-06 33 51 6 7 2 0 0 84 10 40
2017 EC-07 40 40 9 6 4 0 0 81 11 47
2014 EC 30 38 15 14 4 0 0 68 17 155
2014 EC-04 21 33 21 21 4 0 0 54 25 24
2014 EC-05 38 41 11 8 3 0 0 78 11 37
2014 EC-06 33 30 19 14 5 0 0 63 19 43
2014 EC-07 26 46 10 13 5 0 0 72 18 39
2011 EC 30 43 11 9 6 0 0 73 16 161
2011 EC-02 15 46 23 8 8 0 0 62 15 13
2011 EC-04 25 40 10 10 15 0 0 65 25 20
2011 EC-05 24 45 21 7 3 0 0 69 10 29
2011 EC-06 38 40 7 9 7 0 0 78 16 45
2011 EC-07 29 46 7 12 5 0 0 76 17 41

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 16 45 21 12 5 2 0 63 16 196
2017 EC-02 8 33 25 25 8 0 0 42 33 12
2017 EC-04 16 40 35 6 3 0 0 56 9 32
2017 EC-05 15 51 19 11 2 2 0 67 13 47
2017 EC-06 17 48 18 12 5 0 0 65 17 40
2017 EC-07 17 47 13 17 4 2 0 65 22 47
2014 EC 15 39 22 17 6 1 0 54 24 155
2014 EC-04 13 50 17 13 8 0 0 63 21 24
2014 EC-05 19 38 24 16 3 0 0 57 19 37
2014 EC-06 14 35 19 21 7 5 0 51 29 43
2014 EC-07 13 41 23 15 8 0 0 54 23 39
2011 EC 43 36 13 5 3 0 1 79 8 160
2011 EC-02 46 46 0 8 0 0 0 92 8 13
2011 EC-04 55 30 0 5 5 0 5 89 11 20
2011 EC-05 50 36 11 0 4 0 0 86 4 28
2011 EC-06 40 38 18 4 0 0 0 78 4 45
2011 EC-07 34 34 20 7 5 0 0 68 12 41

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 16 24 46 10 2 1 1 12 41 196
2017 EC-02 17 25 42 8 0 0 8 9 45 12
2017 EC-04 16 35 34 16 0 0 0 16 50 32
2017 EC-05 4 32 53 6 4 0 0 11 36 47
2017 EC-06 7 12 66 12 0 3 0 13 20 40
2017 EC-07 32 21 36 6 2 2 0 9 54 47
2014 EC 16 29 37 12 4 1 1 16 46 155
2014 EC-04 25 21 42 8 4 0 0 13 46 24
2014 EC-05 8 30 46 11 3 3 0 14 39 37
2014 EC-06 19 26 30 14 7 2 2 22 46 43
2014 EC-07 21 33 36 8 3 0 0 10 54 39
2011 EC 11 21 31 27 9 1 1 36 33 160
2011 EC-02 8 23 38 23 8 0 0 31 31 13
2011 EC-04 15 25 35 15 5 0 5 21 42 20
2011 EC-05 3 17 38 34 7 0 0 41 21 29
2011 EC-06 9 24 18 44 4 0 0 49 33 45
2011 EC-07 20 20 30 13 15 3 0 28 41 40

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 14 20 32 25 6 2 1 32 35 195
2017 EC-02 33 8 25 25 0 0 8 27 45 12
2017 EC-04 16 16 32 19 10 3 3 31 35 31
2017 EC-05 6 19 49 19 4 2 0 24 26 47
2017 EC-06 9 22 24 42 3 0 0 44 31 40
2017 EC-07 15 25 30 21 6 2 0 28 41 47
2014 EC 20 30 30 12 6 1 0 19 51 155
2014 EC-04 17 38 25 17 0 4 0 17 57 24
2014 EC-05 11 38 32 14 5 0 0 19 49 37
2014 EC-06 33 23 26 5 12 2 0 17 57 43
2014 EC-07 18 28 33 21 0 0 0 21 46 39
2011 EC 14 11 23 34 14 1 3 49 27 161
2011 EC-02 0 15 38 31 8 0 8 42 17 13
2011 EC-04 20 10 25 30 5 0 10 39 33 20
2011 EC-05 3 10 28 41 14 0 3 57 14 29
2011 EC-06 18 9 9 44 16 4 0 63 28 45
2011 EC-07 22 17 27 17 17 0 0 34 39 41

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 21 25 34 16 2 1 1 18 47 196
2017 EC-02 17 17 50 8 0 0 8 9 36 12
2017 EC-04 16 28 41 9 6 0 0 16 44 32
2017 EC-05 21 34 30 13 2 0 0 15 55 47
2017 EC-06 19 22 38 21 0 0 0 21 41 40
2017 EC-07 28 26 23 21 2 0 0 23 53 47
2014 EC 35 31 22 7 3 2 1 10 68 155
2014 EC-04 21 42 38 0 0 0 0 0 63 24
2014 EC-05 32 30 27 8 3 0 0 11 62 37
2014 EC-06 46 26 12 5 7 2 2 12 76 43
2014 EC-07 36 28 26 8 0 3 0 8 66 39
2011 EC 24 22 37 12 4 0 2 16 47 161
2011 EC-02 15 38 38 8 0 0 0 8 54 13
2011 EC-04 30 15 45 5 0 0 5 5 47 20
2011 EC-05 17 31 41 10 0 0 0 10 48 29
2011 EC-06 27 16 31 18 7 0 2 25 43 45
2011 EC-07 27 22 34 10 5 0 2 15 50 41

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 21 28 33 13 3 0 1 16 50 194
2017 EC-02 8 17 58 8 0 0 8 9 27 12
2017 EC-04 29 10 36 19 6 0 0 26 38 31
2017 EC-05 8 41 36 13 2 0 0 15 49 47
2017 EC-06 23 15 42 20 0 0 0 20 38 39
2017 EC-07 32 43 21 2 2 0 0 4 74 47
2014 EC 21 26 32 14 5 2 1 19 48 155
2014 EC-04 13 25 42 8 8 4 0 17 39 24
2014 EC-05 14 24 41 16 3 3 0 19 39 37
2014 EC-06 28 21 30 16 0 2 2 17 51 43
2014 EC-07 28 33 26 10 3 0 0 13 62 39
2011 EC 11 25 32 24 7 1 1 31 36 161
2011 EC-02 8 31 15 46 0 0 0 46 38 13
2011 EC-04 10 15 40 35 0 0 0 35 25 20
2011 EC-05 0 24 48 21 7 0 0 28 24 29
2011 EC-06 9 27 27 29 9 0 0 38 36 45
2011 EC-07 24 24 32 10 5 2 2 15 51 41

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 26 29 12 4 2 1 16 54 196
2017 EC-02 33 0 33 17 0 8 8 20 40 12
2017 EC-04 28 16 25 25 3 3 0 29 45 32
2017 EC-05 17 41 26 17 0 0 0 17 57 47
2017 EC-06 22 17 40 10 7 0 4 18 40 40
2017 EC-07 34 38 21 0 4 2 0 4 74 47
2014 EC 32 30 21 11 4 2 1 15 63 155
2014 EC-04 29 42 8 13 8 0 0 21 71 24
2014 EC-05 11 32 30 22 3 3 0 25 44 37
2014 EC-06 44 26 19 9 0 2 0 10 71 43
2014 EC-07 41 28 23 3 0 0 5 3 73 39
2011 EC 17 22 31 17 9 1 2 28 40 161
2011 EC-02 8 15 31 15 15 8 8 36 27 13
2011 EC-04 15 40 35 5 5 0 0 10 55 20
2011 EC-05 3 17 41 21 14 3 0 36 21 29
2011 EC-06 22 20 27 22 9 0 0 31 42 45
2011 EC-07 24 24 27 17 5 0 2 23 50 41

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 23 23 28 15 6 3 2 22 48 196
2017 EC-02 33 17 17 8 0 8 17 11 67 12
2017 EC-04 16 22 19 31 9 3 0 42 39 32
2017 EC-05 30 19 30 11 6 2 2 18 51 47
2017 EC-06 12 22 35 18 10 3 0 29 35 40
2017 EC-07 28 32 30 8 0 2 0 9 61 47
2014 EC 21 17 34 16 7 2 3 24 40 154
2014 EC-04 33 17 29 17 4 0 0 21 50 24
2014 EC-05 14 24 35 19 5 0 3 25 39 37
2014 EC-06 26 7 43 7 7 5 5 16 37 42
2014 EC-07 18 21 31 18 8 0 5 27 41 39
2011 EC 8 18 27 31 8 4 5 42 28 159
2011 EC-02 0 31 15 46 0 8 0 50 33 13
2011 EC-04 5 25 30 20 5 5 10 29 35 20
2011 EC-05 7 14 32 32 7 0 7 42 23 28
2011 EC-06 9 24 20 31 7 7 2 41 37 45
2011 EC-07 13 8 35 30 10 3 3 42 21 40

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 23 28 33 8 4 2 2 12 53 196
2017 EC-02 33 8 33 8 0 8 8 10 50 12
2017 EC-04 19 16 44 16 6 0 0 22 35 32
2017 EC-05 26 30 30 6 0 4 4 7 61 47
2017 EC-06 12 33 31 13 7 3 0 21 46 40
2017 EC-07 32 34 32 0 2 0 0 2 66 47
2014 EC 34 31 23 9 1 1 1 11 66 155
2014 EC-04 21 42 29 8 0 0 0 8 63 24
2014 EC-05 32 30 32 5 0 0 0 5 62 37
2014 EC-06 42 28 14 12 2 2 0 14 71 43
2014 EC-07 33 28 26 8 3 0 3 11 63 39

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 27 8 12 9 0 0 71 21 196
2017 EC-02 33 17 17 8 25 0 0 50 33 12
2017 EC-04 44 22 6 19 9 0 0 66 28 32
2017 EC-05 42 30 10 13 4 0 0 73 17 47
2017 EC-06 52 28 5 10 5 0 0 81 14 40
2017 EC-07 40 34 2 8 15 0 0 75 23 47
2014 EC 32 26 12 17 10 2 0 60 28 155
2014 EC-04 33 25 8 8 21 4 0 61 30 24
2014 EC-05 27 24 22 22 5 0 0 51 27 37
2014 EC-06 35 28 9 21 7 0 0 63 28 43
2014 EC-07 33 23 8 21 13 3 0 58 34 39

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 50 30 8 8 5 0 0 80 12 194
2017 EC-02 33 33 8 8 17 0 0 67 25 12
2017 EC-04 53 22 12 6 6 0 0 75 12 32
2017 EC-05 47 35 7 7 4 0 0 82 11 45
2017 EC-06 60 26 10 5 0 0 0 86 5 40
2017 EC-07 45 36 4 11 4 0 0 81 15 47
2014 EC 39 37 8 10 5 1 0 77 14 155
2014 EC-04 38 42 8 8 0 4 0 83 9 24
2014 EC-05 35 38 14 14 0 0 0 73 14 37
2014 EC-06 44 30 9 12 5 0 0 74 16 43
2014 EC-07 33 41 5 8 13 0 0 74 21 39

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 32 35 13 7 5 8 0 73 13 195
2017 EC-02 25 25 0 8 25 17 0 60 40 12
2017 EC-04 44 31 19 6 0 0 0 75 6 32
2017 EC-05 26 41 15 2 2 13 0 77 5 46
2017 EC-06 29 40 20 7 0 4 0 72 8 40
2017 EC-07 30 34 11 13 6 6 0 68 20 47
2014 EC 28 30 19 6 4 12 0 67 11 155
2014 EC-04 21 42 17 8 4 8 0 68 14 24
2014 EC-05 27 41 14 5 3 11 0 76 9 37
2014 EC-06 23 16 26 7 5 23 0 52 15 43
2014 EC-07 38 28 18 5 5 5 0 70 11 39

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 43 11 12 5 3 0 71 18 196
2017 EC-02 25 42 8 8 17 0 0 67 25 12
2017 EC-04 31 41 9 16 0 3 0 74 16 32
2017 EC-05 28 47 6 11 2 6 0 79 14 47
2017 EC-06 21 50 12 10 2 5 0 74 13 40
2017 EC-07 21 38 17 15 8 0 0 60 23 47
2014 EC 19 37 17 12 7 7 0 61 21 155
2014 EC-04 17 46 8 17 8 4 0 65 26 24
2014 EC-05 19 41 16 16 0 8 0 65 18 37
2014 EC-06 16 33 23 2 12 14 0 57 16 43
2014 EC-07 18 41 13 18 8 3 0 61 26 39
2011 EC 19 43 16 7 9 4 1 66 17 161
2011 EC-02 23 54 8 15 0 0 0 77 15 13
2011 EC-04 10 45 15 0 15 15 0 65 18 20
2011 EC-05 28 21 31 7 0 10 3 56 8 29
2011 EC-06 22 44 11 7 13 2 0 68 20 45
2011 EC-07 15 51 15 7 12 0 0 66 20 41

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 36 44 11 7 3 0 0 80 10 196
2017 EC-02 42 42 8 0 8 0 0 83 8 12
2017 EC-04 47 37 9 6 0 0 0 84 6 32
2017 EC-05 37 53 6 4 0 0 0 89 4 47
2017 EC-06 29 46 12 10 2 0 0 76 12 40
2017 EC-07 28 43 13 11 6 0 0 70 17 47
2014 EC 25 41 15 11 6 1 0 67 18 155
2014 EC-04 17 50 17 13 4 0 0 67 17 24
2014 EC-05 24 49 14 11 3 0 0 73 14 37
2014 EC-06 19 49 14 9 7 2 0 69 17 43
2014 EC-07 28 26 15 15 13 3 0 55 29 39
2011 EC 34 38 14 7 6 0 0 72 14 161
2011 EC-02 54 23 8 8 8 0 0 77 15 13
2011 EC-04 35 45 15 0 5 0 0 80 5 20
2011 EC-05 38 38 17 7 0 0 0 76 7 29
2011 EC-06 29 44 9 7 11 0 0 73 18 45
2011 EC-07 29 34 20 12 5 0 0 63 17 41

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 28 28 13 13 10 5 4 61 25 195
2017 EC-02 17 17 33 0 25 8 0 36 27 12
2017 EC-04 32 22 9 19 9 6 3 59 31 32
2017 EC-05 32 30 4 17 10 4 2 66 30 47
2017 EC-06 35 34 12 5 3 9 3 78 9 39
2017 EC-07 23 28 17 15 13 0 4 53 29 47
2014 EC 24 30 12 14 12 5 3 59 29 155
2014 EC-04 25 29 25 0 13 8 0 59 14 24
2014 EC-05 22 16 22 24 11 3 3 40 37 37
2014 EC-06 28 30 7 21 9 2 2 61 32 43
2014 EC-07 18 41 3 10 18 8 3 66 31 39

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 41 41 10 5 3 2 0 83 7 195
2017 EC-02 17 42 17 0 25 0 0 58 25 12
2017 EC-04 53 41 0 3 0 3 0 97 3 32
2017 EC-05 33 45 13 4 0 4 0 82 5 46
2017 EC-06 53 35 10 2 0 0 0 88 2 40
2017 EC-07 38 45 8 6 2 0 0 83 9 47
2014 EC 31 40 14 8 4 4 0 74 12 155
2014 EC-04 25 42 13 8 8 4 0 70 17 24
2014 EC-05 41 43 3 8 0 5 0 89 9 37
2014 EC-06 28 44 12 7 2 7 0 78 10 43
2014 EC-07 28 33 21 10 8 0 0 62 18 39
2011 EC 37 39 10 4 5 5 1 80 10 161
2011 EC-02 54 38 8 0 0 0 0 92 0 13
2011 EC-04 35 35 5 0 10 10 5 82 12 20
2011 EC-05 24 52 7 3 0 14 0 88 4 29
2011 EC-06 42 31 16 7 2 2 0 75 9 45
2011 EC-07 32 37 10 7 12 2 0 70 20 41

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 26 39 14 12 7 3 1 67 19 196
2017 EC-02 17 42 8 17 17 0 0 58 33 12
2017 EC-04 31 37 10 16 3 3 0 71 19 32
2017 EC-05 23 34 13 15 7 6 2 62 24 47
2017 EC-06 34 35 16 10 2 3 0 72 13 40
2017 EC-07 26 43 19 4 9 0 0 68 13 47
2014 EC 26 35 12 12 8 6 1 66 22 155
2014 EC-04 13 42 17 13 13 4 0 57 26 24
2014 EC-05 35 24 11 14 8 8 0 65 24 37
2014 EC-06 26 37 14 14 7 0 2 64 21 43
2014 EC-07 21 44 5 13 10 8 0 69 25 39
2011 EC 22 39 12 12 6 8 2 67 20 160
2011 EC-02 23 31 15 15 0 15 0 64 18 13
2011 EC-04 35 25 15 5 10 5 5 67 17 20
2011 EC-05 11 43 14 11 7 11 4 63 21 28
2011 EC-06 20 44 11 16 2 7 0 69 19 45
2011 EC-07 17 41 10 12 12 5 2 63 26 41

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 16 38 20 16 6 3 1 56 23 195
2017 EC-02 8 25 33 8 25 0 0 33 33 12
2017 EC-04 12 37 31 16 0 3 0 52 16 32
2017 EC-05 17 34 21 17 4 6 0 54 23 47
2017 EC-06 20 42 15 18 5 0 0 62 23 39
2017 EC-07 15 45 17 19 4 0 0 60 23 47
2014 EC 20 37 23 11 7 3 0 58 19 155
2014 EC-04 13 29 33 21 0 4 0 43 22 24
2014 EC-05 27 30 22 5 8 8 0 62 15 37
2014 EC-06 26 35 21 12 7 0 0 60 19 43
2014 EC-07 10 51 21 5 13 0 0 62 18 39
2011 EC 14 32 19 18 9 6 2 50 30 161
2011 EC-02 0 62 15 23 0 0 0 62 23 13
2011 EC-04 0 40 25 15 5 5 10 47 24 20
2011 EC-05 14 31 14 21 7 10 3 52 32 29
2011 EC-06 18 29 20 16 13 4 0 49 30 45
2011 EC-07 12 32 20 22 12 2 0 45 35 41

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 9 22 15 21 17 14 2 37 45 196
2017 EC-02 8 25 17 8 33 8 0 36 45 12
2017 EC-04 9 25 22 19 12 12 0 39 36 32
2017 EC-05 8 23 6 24 15 19 4 41 50 47
2017 EC-06 12 24 14 20 7 20 2 47 35 40
2017 EC-07 6 19 17 30 23 4 0 27 55 47
2014 EC 10 10 14 22 30 11 3 24 60 155
2014 EC-04 4 4 13 33 42 0 4 9 78 24
2014 EC-05 8 11 19 16 32 8 5 22 56 37
2014 EC-06 14 12 9 16 30 16 2 31 57 43
2014 EC-07 8 5 18 26 28 15 0 15 64 39
2011 EC 8 11 20 19 19 19 4 25 49 161
2011 EC-02 15 15 8 15 15 23 8 44 44 13
2011 EC-04 5 15 30 10 15 20 5 27 33 20
2011 EC-05 10 7 24 21 14 21 3 23 45 29
2011 EC-06 4 9 24 22 18 18 4 17 51 45
2011 EC-07 5 12 12 20 32 15 5 21 64 41

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 53 8 13 6 0 0 73 19 196
2017 EC-02 33 58 8 0 0 0 0 92 0 12
2017 EC-04 19 59 7 9 6 0 0 78 16 32
2017 EC-05 13 51 4 25 7 0 0 64 32 47
2017 EC-06 31 41 14 9 5 0 0 72 13 40
2017 EC-07 11 62 6 13 9 0 0 72 21 47
2014 EC 29 48 5 14 4 0 0 77 17 155
2014 EC-04 25 58 0 13 4 0 0 83 17 24
2014 EC-05 30 54 3 14 0 0 0 84 14 37
2014 EC-06 30 37 14 14 5 0 0 67 19 43
2014 EC-07 23 51 3 18 5 0 0 74 23 39
2011 EC 27 52 4 14 3 0 0 79 17 161
2011 EC-02 31 46 8 15 0 0 0 77 15 13
2011 EC-04 25 55 5 10 5 0 0 80 15 20
2011 EC-05 14 62 3 21 0 0 0 76 21 29
2011 EC-06 38 47 2 9 4 0 0 84 13 45
2011 EC-07 22 49 7 17 5 0 0 71 22 41

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 36 39 8 9 8 0 0 75 17 195
2017 EC-02 33 33 17 8 8 0 0 67 17 12
2017 EC-04 45 32 6 6 10 0 0 77 16 31
2017 EC-05 38 38 4 11 8 0 0 77 19 47
2017 EC-06 43 35 5 12 5 0 0 78 17 40
2017 EC-07 19 55 9 9 9 0 0 74 17 47
2014 EC 40 34 8 10 8 0 0 74 18 155
2014 EC-04 29 54 0 13 4 0 0 83 17 24
2014 EC-05 57 27 5 3 8 0 0 84 11 37
2014 EC-06 35 37 14 7 7 0 0 72 14 43
2014 EC-07 26 33 10 18 13 0 0 59 31 39
2011 EC 45 32 6 12 5 0 0 77 17 161
2011 EC-02 46 15 8 31 0 0 0 62 31 13
2011 EC-04 60 30 5 0 5 0 0 90 5 20
2011 EC-05 34 45 3 17 0 0 0 79 17 29
2011 EC-06 53 33 4 9 0 0 0 87 9 45
2011 EC-07 29 29 10 15 17 0 0 59 32 41

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 44 40 4 8 5 0 0 84 13 196
2017 EC-02 33 33 8 8 17 0 0 67 25 12
2017 EC-04 47 41 0 6 6 0 0 88 12 32
2017 EC-05 41 49 0 11 0 0 0 89 11 47
2017 EC-06 44 42 5 9 0 0 0 86 9 40
2017 EC-07 41 40 6 4 9 0 0 81 13 47
2014 EC 40 39 10 6 3 1 1 80 9 155
2014 EC-04 38 54 4 0 4 0 0 92 4 24
2014 EC-05 51 35 11 3 0 0 0 86 3 37
2014 EC-06 40 35 9 14 2 0 0 74 16 43
2014 EC-07 31 36 18 5 5 3 3 70 11 39

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 68 20 4 2 2 2 2 92 4 196
2017 EC-02 83 17 0 0 0 0 0 100 0 12
2017 EC-04 69 19 0 3 3 0 6 93 7 32
2017 EC-05 68 17 8 2 0 4 0 89 2 47
2017 EC-06 67 28 2 0 0 0 2 97 0 40
2017 EC-07 64 21 6 4 4 0 0 85 9 47
2014 EC 73 17 3 1 3 1 1 92 5 155
2014 EC-04 67 29 0 4 0 0 0 96 4 24
2014 EC-05 76 11 3 3 5 0 3 89 8 37
2014 EC-06 86 12 0 0 2 0 0 98 2 43
2014 EC-07 56 26 8 0 5 5 0 86 5 39
2011 EC 70 19 6 1 2 2 1 90 3 161
2011 EC-02 69 15 15 0 0 0 0 85 0 13
2011 EC-04 70 10 5 5 0 5 5 89 6 20
2011 EC-05 52 34 10 0 0 3 0 89 0 29
2011 EC-06 84 9 2 0 2 2 0 95 2 45
2011 EC-07 66 22 5 2 5 0 0 88 7 41

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 66 19 5 7 3 0 0 85 10 196
2017 EC-02 75 25 0 0 0 0 0 100 0 12
2017 EC-04 62 32 0 6 0 0 0 94 6 32
2017 EC-05 62 21 8 4 4 0 0 83 8 47
2017 EC-06 77 10 5 6 2 0 0 87 9 40
2017 EC-07 60 19 4 13 4 0 0 79 17 47
2014 EC 67 17 4 5 6 0 0 85 12 155
2014 EC-04 67 21 4 4 4 0 0 88 8 24
2014 EC-05 78 3 5 5 8 0 0 81 14 37
2014 EC-06 70 21 0 2 7 0 0 91 9 43
2014 EC-07 44 31 8 10 8 0 0 74 18 39
2011 EC 68 13 6 6 7 0 1 81 13 160
2011 EC-02 69 8 8 8 8 0 0 77 15 13
2011 EC-04 80 5 5 5 0 0 5 89 5 20
2011 EC-05 45 17 17 3 17 0 0 62 21 29
2011 EC-06 80 14 2 2 2 0 0 93 5 44
2011 EC-07 66 10 2 15 7 0 0 76 22 41

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 72 14 5 7 2 0 1 86 9 196
2017 EC-02 92 0 8 0 0 0 0 92 0 12
2017 EC-04 75 10 6 9 0 0 0 84 9 32
2017 EC-05 79 8 2 8 2 0 0 87 11 47
2017 EC-06 74 17 4 2 2 0 0 91 5 40
2017 EC-07 55 26 4 11 2 0 2 83 13 47
2014 EC 73 14 3 5 4 0 1 88 8 154
2014 EC-04 83 8 0 4 4 0 0 92 8 24
2014 EC-05 73 8 5 5 5 0 3 83 11 37
2014 EC-06 74 16 5 5 0 0 0 91 5 43
2014 EC-07 61 24 3 5 8 0 0 84 13 38
2011 EC 69 16 6 4 4 0 2 87 8 159
2011 EC-02 69 31 0 0 0 0 0 100 0 13
2011 EC-04 75 15 0 5 0 0 5 95 5 20
2011 EC-05 59 10 14 10 7 0 0 69 17 29
2011 EC-06 77 14 2 2 2 0 2 93 5 44
2011 EC-07 65 15 8 3 8 0 3 82 10 40

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 79 10 4 4 1 0 2 90 6 196
2017 EC-02 92 0 8 0 0 0 0 92 0 12
2017 EC-04 81 6 9 0 0 0 3 90 0 32
2017 EC-05 85 4 0 6 2 0 2 91 9 47
2017 EC-06 79 12 6 2 0 0 0 91 2 40
2017 EC-07 68 17 4 6 2 0 2 87 9 47
2014 EC 75 14 1 5 3 0 1 90 8 155
2014 EC-04 71 17 0 8 4 0 0 88 13 24
2014 EC-05 84 3 3 3 5 0 3 89 8 37
2014 EC-06 79 14 0 2 2 0 2 95 5 43
2014 EC-07 64 21 3 10 3 0 0 85 13 39
2011 EC 77 11 6 2 2 0 2 90 4 159
2011 EC-02 77 8 8 8 0 0 0 85 8 13
2011 EC-04 90 5 0 0 0 0 5 100 0 20
2011 EC-05 72 10 10 0 7 0 0 83 7 29
2011 EC-06 76 16 4 2 0 0 2 93 2 45
2011 EC-07 79 10 5 0 3 0 3 92 3 39

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 59 18 10 9 3 0 1 79 11 195
2017 EC-02 67 8 8 0 8 0 8 82 9 12
2017 EC-04 69 16 7 9 0 0 0 84 9 32
2017 EC-05 64 19 4 11 2 0 0 83 13 47
2017 EC-06 62 20 16 2 0 0 0 82 2 40
2017 EC-07 48 20 13 13 4 0 2 69 18 46
2014 EC 52 30 7 4 5 1 1 84 9 155
2014 EC-04 50 42 0 0 4 4 0 96 4 24
2014 EC-05 62 14 8 5 8 0 3 78 14 37
2014 EC-06 63 26 7 5 0 0 0 88 5 43
2014 EC-07 31 46 8 5 10 0 0 77 15 39

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 68 19 8 1 1 4 0 90 2 196
2017 EC-02 75 17 0 0 8 0 0 92 8 12
2017 EC-04 72 16 13 0 0 0 0 87 0 32
2017 EC-05 68 25 2 0 0 4 0 98 0 47
2017 EC-06 72 7 13 2 0 5 0 83 3 40
2017 EC-07 62 26 9 0 0 4 0 91 0 47
2014 EC 68 19 5 1 3 2 3 92 3 155
2014 EC-04 67 29 4 0 0 0 0 96 0 24
2014 EC-05 73 11 5 0 5 3 3 89 6 37
2014 EC-06 79 12 5 0 0 0 5 95 0 43
2014 EC-07 51 26 5 3 5 5 5 86 9 39
2011 EC 61 22 6 1 2 3 6 90 3 160
2011 EC-02 62 15 15 0 0 0 8 83 0 13
2011 EC-04 65 15 5 0 0 5 10 94 0 20
2011 EC-05 55 21 10 0 3 3 7 85 4 29
2011 EC-06 67 16 4 2 2 4 4 90 5 45
2011 EC-07 58 33 5 0 3 0 3 92 3 40

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 17 83 196
2017 EC-05 21 79 47
2017 EC-07 21 79 47
2014 EC 28 72 155
2014 EC-04 25 75 24
2014 EC-05 27 73 37
2014 EC-06 35 65 43
2014 EC-07 31 69 39

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 EC 44 34
2017 EC-05 60 10
2017 EC-07 50 10
2014 EC 41 44
2014 EC-05 50 10
2014 EC-06 33 15

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EC 82 34
2017 EC-05 70 10
2017 EC-07 90 10
2014 EC 75 44
2014 EC-05 70 10
2014 EC-06 73 15
2014 EC-07 67 12

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 EC-05 0 10
2014 EC-05 0 10

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EC 0 34
2017 EC-05 0 10
2017 EC-07 0 10
2014 EC 0 44
2014 EC-05 0 10
2014 EC-06 0 15
2014 EC-07 0 12

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2014 EC-05 0 10
2014 EC-06 0 15

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 EC-05 0 10
2017 EC-07 0 10
2014 EC 0 44
2014 EC-05 0 10
2014 EC-06 0 15
2014 EC-07 0 12

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EC 0 34
2017 EC-05 0 10
2017 EC-07 0 10
2014 EC 0 44
2014 EC-05 0 10
2014 EC-06 0 15
2014 EC-07 0 12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 EC 35 34
2017 EC-07 50 10
2014 EC 36 44
2014 EC-07 50 12

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 EC 56 34
2017 EC-05 60 10
2017 EC-07 60 10
2014 EC 57 44
2014 EC-06 67 15
2014 EC-07 58 12

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 EC 62 34
2017 EC-05 70 10
2017 EC-07 70 10
2014 EC 55 44
2014 EC-06 60 15
2014 EC-07 67 12

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 EC 38 34
2014 EC 41 44
2014 EC-05 60 10
2014 EC-06 33 15
2014 EC-07 42 12

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 EC 47 34
2017 EC-05 50 10
2014 EC 55 44
2014 EC-06 53 15
2014 EC-07 67 12

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 EC 56 34
2017 EC-05 50 10
2017 EC-07 50 10
2014 EC 52 44
2014 EC-05 60 10
2014 EC-06 47 15
2014 EC-07 58 12

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 EC 44 34
2017 EC-07 50 10
2014 EC 43 44
2014 EC-06 40 15
2014 EC-07 58 12

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 EC 0 34
2017 EC-05 0 10
2017 EC-07 0 10
2014 EC 0 44
2014 EC-05 0 10
2014 EC-06 0 15
2014 EC-07 0 12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 EC 18 34
2014 EC 11 44
2014 EC-05 0 10
2014 EC-07 0 12

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2017 EC-05 0 10
2014 EC 20 44
2014 EC-05 0 10

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 EC 68 34
2017 EC-05 50 10
2017 EC-07 90 10
2014 EC 57 44
2014 EC-06 60 15
2014 EC-07 67 12

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 EC 24 34
2017 EC-07 50 10
2014 EC 34 44
2014 EC-07 42 12

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 EC 15 34
2014 EC 14 44
2014 EC-05 0 10
2014 EC-07 0 12

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 EC 56 34
2017 EC-07 70 10
2014 EC 61 44
2014 EC-06 67 15
2014 EC-07 75 12

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 EC 26 34
2017 EC-05 50 10
2014 EC 41 44
2014 EC-07 58 12

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2014 EC 16 44
2014 EC-05 0 10

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 EC 18 34
2014 EC 23 44
2014 EC-05 0 10

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EC-05 0 10
2014 EC-05 0 10
2014 EC-07 0 12

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EC-07 0 10
2014 EC 0 44
2014 EC-05 0 10
2014 EC-06 0 15
2014 EC-07 0 12

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 EC 18 34
2014 EC 18 44

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2014 EC 11 44
2014 EC-05 0 10

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EC 24 34
2014 EC 30 44
2014 EC-05 60 10

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2014 EC-07 0 12

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 EC 21 33
2014 EC 18 44

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EC-07 0 10
2014 EC 0 44
2014 EC-05 0 10
2014 EC-06 0 15
2014 EC-07 0 12

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 EC-07 0 10
2014 EC-05 0 10

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 EC 0 33
2017 EC-07 0 10
2014 EC-05 0 10
2014 EC-06 0 15
2014 EC-07 0 12

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2014 EC 18 44

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 EC 21 33
2014 EC 14 44

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 EC-07 0 10
2014 EC-05 0 10

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2014 EC 14 44
2014 EC-05 0 10

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EC 58 33
2017 EC-07 50 10
2014 EC 52 44
2014 EC-06 60 15
2014 EC-07 58 12

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 EC 21 33
2014 EC 14 44
2014 EC-05 0 10

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EC 64 33
2017 EC-07 60 10
2014 EC 68 44
2014 EC-05 70 10
2014 EC-06 73 15
2014 EC-07 58 12

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2014 EC-05 0 10

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EC 54 33
2017 EC-07 60 10
2014 EC 70 44
2014 EC-05 50 10
2014 EC-06 73 15
2014 EC-07 83 12

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EC-07 0 10

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 EC 15 33
2014 EC 11 44

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 91 9 34
2017 EC-05 90 10 10
2017 EC-07 100 0 10

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 8 10 19 9 13 33 8 30 38 195
2017 EC-02 8 8 25 0 25 33 0 25 38 12
2017 EC-04 6 13 19 16 10 29 6 30 40 31
2017 EC-05 4 4 17 6 15 43 11 18 46 47
2017 EC-06 10 7 25 5 7 39 7 32 23 40
2017 EC-07 11 15 19 15 15 17 9 34 40 47
2014 EC 4 14 10 14 15 36 6 31 52 155
2014 EC-04 0 13 13 8 13 46 8 27 45 24
2014 EC-05 3 16 8 19 11 32 11 33 52 37
2014 EC-06 5 21 7 16 16 33 2 39 50 43
2014 EC-07 3 8 15 13 23 36 3 17 58 39

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 29 24 9 10 12 0 52 21 196
2017 EC-02 17 33 17 8 17 8 0 55 27 12
2017 EC-04 19 25 19 16 9 13 0 50 29 32
2017 EC-05 13 36 23 8 7 13 0 56 17 47
2017 EC-06 15 29 28 2 5 21 0 55 9 40
2017 EC-07 21 25 28 9 13 4 0 49 22 47
2014 EC 14 28 19 14 11 12 2 49 29 155
2014 EC-04 13 25 21 13 8 17 4 47 26 24
2014 EC-05 14 30 27 16 5 5 3 47 24 37
2014 EC-06 12 26 14 16 16 16 0 44 39 43
2014 EC-07 10 33 21 10 13 13 0 50 26 39
2011 EC 18 29 20 7 7 18 1 58 17 160
2011 EC-02 46 54 0 0 0 0 0 100 0 13
2011 EC-04 0 25 20 10 5 35 5 42 25 20
2011 EC-05 18 18 21 18 0 25 0 48 24 28
2011 EC-06 18 27 22 2 11 20 0 56 17 45
2011 EC-07 17 34 20 7 10 12 0 58 19 41

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 8 92 196
2017 EC-04 0 100 32
2014 EC 10 90 155
2014 EC-07 18 82 39

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 EC 33 15
2014 EC 44 16

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 EC 93 15
2014 EC 94 16

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2014 EC 0 16

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 EC 0 15
2014 EC 0 16

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2014 EC 0 16

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2014 EC 0 16

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 EC 36 14

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2014 EC 0 16

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2017 EC 35 14
2014 EC 63 16

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 EC 57 14
2014 EC 44 16

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 EC 0 14
2014 EC 0 16

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 EC 0 14

Question 77j. Please indicate the type of discrimination you experienced. ...Family status

Survey year Demographic
(%)
Total responses
2017 EC 35 14

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 EC 0 14

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 EC 0 14
2014 EC 0 16

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 EC 0 14

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2014 EC 31 16

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic
(%)
Total responses
2014 EC 31 16

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 EC 0 15
2014 EC 0 16

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 EC 47 15
2014 EC 50 16

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 EC 0 15
2014 EC 0 16

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 EC 0 15
2014 EC 0 16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2014 EC 0 16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 EC 0 15
2014 EC 0 16

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2014 EC 0 16

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 EC 46 15
2014 EC 38 16

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 EC 67 15
2014 EC 69 16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 EC 79 15
2014 EC 81 16

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 EC 0 15

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 87 13 15

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 9 11 21 3 5 46 6 41 15 196
2017 EC-02 8 8 17 0 25 33 8 29 43 12
2017 EC-04 6 16 22 3 0 47 6 47 7 32
2017 EC-05 6 4 22 0 2 62 4 31 6 47
2017 EC-06 10 7 24 2 0 51 5 39 6 40
2017 EC-07 15 13 21 6 6 30 8 45 21 47
2014 EC 2 10 14 6 5 52 12 33 28 155
2014 EC-04 0 8 21 8 4 46 13 20 30 24
2014 EC-05 0 11 16 5 3 49 16 31 23 37
2014 EC-06 0 12 7 5 2 60 14 45 27 43
2014 EC-07 3 8 21 5 10 49 5 22 33 39

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 21 33 19 4 5 17 0 66 11 195
2017 EC-02 17 25 17 0 25 17 0 50 30 12
2017 EC-04 28 41 9 3 0 19 0 85 4 32
2017 EC-05 17 28 24 2 2 26 0 61 6 46
2017 EC-06 15 40 27 2 0 16 0 65 3 40
2017 EC-07 24 36 17 9 4 11 0 67 14 47
2014 EC 14 31 17 7 5 23 4 61 16 155
2014 EC-04 13 25 21 13 8 17 4 47 26 24
2014 EC-05 16 30 14 14 0 22 5 63 19 37
2014 EC-06 12 30 14 2 5 33 5 67 11 43
2014 EC-07 10 33 26 3 8 18 3 55 13 39
2011 EC 22 29 14 7 2 25 0 68 13 161
2011 EC-02 54 38 8 0 0 0 0 92 0 13
2011 EC-04 10 35 10 10 0 35 0 69 15 20
2011 EC-05 21 17 14 7 0 41 0 65 12 29
2011 EC-06 18 31 16 7 4 24 0 65 15 45
2011 EC-07 17 29 17 10 5 22 0 59 19 41

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 19 81 196
2017 EC-02 50 50 12
2017 EC-04 16 84 32
2017 EC-05 19 81 47
2017 EC-07 17 83 47
2014 EC 16 84 154
2014 EC-05 19 81 37
2014 EC-07 28 72 39

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 EC 79 21 38
2014 EC 71 29 24
2014 EC-07 64 36 11

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 60 30 0 3 3 4 0 93 7 30
2014 EC 53 35 6 6 0 0 0 88 6 17

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 30 49 7 8 6 1 0 79 14 195
2017 EC-02 17 25 25 17 17 0 0 42 33 12
2017 EC-04 19 53 6 13 9 0 0 72 22 32
2017 EC-05 32 53 4 6 4 0 0 85 11 47
2017 EC-06 31 56 7 0 4 0 2 89 4 40
2017 EC-07 41 44 4 9 2 0 0 85 11 46
2014 EC 24 55 10 6 1 1 3 82 8 155
2014 EC-04 13 71 17 0 0 0 0 83 0 24
2014 EC-05 16 62 11 8 3 0 0 78 11 37
2014 EC-06 30 46 12 9 0 2 0 79 10 43
2014 EC-07 33 59 3 0 0 0 5 97 0 39
2011 EC 23 50 11 7 8 1 1 74 15 160
2011 EC-02 8 46 23 15 8 0 0 54 23 13
2011 EC-04 10 50 10 15 10 5 0 63 26 20
2011 EC-05 14 45 21 14 7 0 0 59 21 29
2011 EC-06 25 52 7 2 14 0 0 77 16 44
2011 EC-07 37 56 5 0 2 0 0 93 2 41

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 4 15 23 8 6 38 7 34 25 196
2017 EC-02 0 8 25 8 8 42 8 17 33 12
2017 EC-04 0 19 25 9 3 35 9 33 22 32
2017 EC-05 4 19 17 9 4 44 2 44 24 47
2017 EC-06 5 5 27 4 5 41 13 21 19 40
2017 EC-07 6 21 32 6 6 23 4 38 18 47
2014 EC 1 11 19 10 6 45 8 26 34 155
2014 EC-04 0 13 17 8 8 54 0 27 36 24
2014 EC-05 0 11 22 11 8 41 8 21 37 37
2014 EC-06 0 12 19 7 5 46 12 28 28 43
2014 EC-07 5 10 15 10 8 46 5 32 37 39
2011 EC 5 11 22 4 4 45 9 33 19 161
2011 EC-02 0 8 15 15 0 46 15 20 40 13
2011 EC-04 5 5 15 5 0 60 10 33 17 20
2011 EC-05 7 10 14 3 0 55 10 50 10 29
2011 EC-06 9 4 31 0 9 40 7 25 17 45
2011 EC-07 2 17 20 5 5 44 7 40 20 41

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 38 29 12 3 3 15 0 80 7 196
2017 EC-02 42 17 8 8 17 8 0 64 27 12
2017 EC-04 25 37 19 0 3 16 0 74 4 32
2017 EC-05 47 32 6 2 0 13 0 90 2 47
2017 EC-06 42 23 15 0 0 18 2 81 0 40
2017 EC-07 36 32 11 6 4 11 0 76 12 47
2014 EC 31 23 17 6 5 15 3 66 13 155
2014 EC-04 21 33 13 13 8 13 0 62 24 24
2014 EC-05 51 19 11 3 0 16 0 84 3 37
2014 EC-06 40 21 19 2 0 19 0 74 3 43
2014 EC-07 13 26 23 13 13 8 5 44 29 39
2011 EC 29 29 13 7 6 16 1 69 16 161
2011 EC-02 38 23 15 15 0 8 0 67 17 13
2011 EC-04 35 10 10 5 0 35 5 75 8 20
2011 EC-05 17 41 10 7 3 21 0 74 13 29
2011 EC-06 36 24 13 9 7 11 0 68 18 45
2011 EC-07 20 37 17 7 10 10 0 62 19 41

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 20 33 14 6 8 18 0 66 17 196
2017 EC-02 33 8 17 8 17 17 0 50 30 12
2017 EC-04 19 41 19 0 3 19 0 73 4 32
2017 EC-05 24 42 11 4 4 15 0 77 10 47
2017 EC-06 15 32 17 7 7 19 2 59 19 40
2017 EC-07 21 32 13 9 15 11 0 60 26 47
2014 EC 16 21 20 10 6 24 3 50 23 155
2014 EC-04 8 33 25 4 4 25 0 56 11 24
2014 EC-05 30 16 19 11 3 22 0 59 17 37
2014 EC-06 21 14 9 19 7 30 0 50 37 43
2014 EC-07 8 23 28 8 10 18 5 40 23 39
2011 EC 16 26 17 8 7 22 3 56 21 161
2011 EC-02 23 31 23 0 8 8 8 64 9 13
2011 EC-04 10 10 15 10 5 45 5 40 30 20
2011 EC-05 14 24 21 10 3 28 0 52 19 29
2011 EC-06 20 20 18 11 9 22 0 51 26 45
2011 EC-07 10 39 15 5 12 15 5 61 21 41
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 56 24 8 7 6 0 0 80 12 196
2017 EC-02 50 33 0 0 17 0 0 83 17 12
2017 EC-04 63 16 9 6 6 0 0 78 12 32
2017 EC-05 60 26 4 8 2 0 0 85 11 47
2017 EC-06 55 33 5 7 0 0 0 88 7 40
2017 EC-07 49 23 11 6 11 0 0 72 17 47

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 58 22 11 4 5 1 0 80 9 196
2017 EC-02 50 17 17 8 8 0 0 67 17 12
2017 EC-04 66 22 12 0 0 0 0 88 0 32
2017 EC-05 64 23 4 6 2 0 0 87 8 47
2017 EC-06 55 28 10 2 2 2 0 85 5 40
2017 EC-07 49 23 11 6 11 0 0 72 17 47

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 23 44 14 12 6 1 0 68 18 196
2017 EC-02 17 25 25 17 17 0 0 42 33 12
2017 EC-04 9 53 12 19 6 0 0 63 25 32
2017 EC-05 23 45 19 11 0 2 0 70 11 47
2017 EC-06 31 39 15 10 5 0 0 71 15 40
2017 EC-07 32 43 6 13 6 0 0 75 19 47

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 35 12 25 17 1 0 46 42 195
2017 EC-02 0 42 8 17 25 8 0 45 45 12
2017 EC-04 10 42 3 26 19 0 0 52 45 31
2017 EC-05 13 38 11 26 11 2 0 52 37 47
2017 EC-06 10 37 24 17 12 0 0 46 29 40
2017 EC-07 11 26 11 30 23 0 0 36 53 47

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 17 27 22 13 20 0 1 45 33 195
2017 EC-02 25 25 8 25 17 0 0 50 42 12
2017 EC-04 3 31 34 6 25 0 0 34 32 32
2017 EC-05 24 30 21 8 17 0 0 53 26 47
2017 EC-06 27 32 22 7 12 0 0 58 19 40
2017 EC-07 13 28 17 21 19 0 2 41 41 47

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 25 26 20 19 0 0 35 39 195
2017 EC-02 17 0 58 17 8 0 0 17 25 12
2017 EC-04 16 28 19 12 25 0 0 44 37 32
2017 EC-05 13 24 34 19 10 0 0 37 29 47
2017 EC-06 9 40 22 15 15 0 0 49 29 40
2017 EC-07 0 11 26 30 34 0 0 11 64 47

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 11 28 23 18 20 0 1 39 38 195
2017 EC-02 8 33 25 33 0 0 0 42 33 12
2017 EC-04 22 31 16 3 28 0 0 53 31 32
2017 EC-05 13 21 32 19 13 0 2 35 32 47
2017 EC-06 7 39 20 15 20 0 0 46 34 40
2017 EC-07 2 20 20 28 30 0 0 22 59 46

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 10 20 25 24 21 0 0 29 45 196
2017 EC-02 17 17 8 33 25 0 0 33 58 12
2017 EC-04 9 25 28 9 28 0 0 34 37 32
2017 EC-05 15 15 32 24 15 0 0 30 39 47
2017 EC-06 7 32 32 12 17 0 0 39 29 40
2017 EC-07 4 8 17 40 30 0 0 13 70 47

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 25 27 22 11 14 0 1 52 25 196
2017 EC-02 25 8 42 8 17 0 0 33 25 12
2017 EC-04 41 19 16 0 22 0 3 61 23 32
2017 EC-05 24 32 19 15 8 0 2 57 24 47
2017 EC-06 28 35 17 15 5 0 0 63 20 40
2017 EC-07 13 15 34 15 23 0 0 28 38 47

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 19 24 25 17 15 0 0 43 32 196
2017 EC-02 17 17 25 25 17 0 0 33 42 12
2017 EC-04 28 25 16 13 19 0 0 53 31 32
2017 EC-05 24 23 30 15 8 0 0 47 23 47
2017 EC-06 17 29 18 15 21 0 0 46 36 40
2017 EC-07 9 17 32 23 19 0 0 26 42 47

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 18 35 23 16 9 0 0 52 24 196
2017 EC-02 8 33 25 17 17 0 0 42 33 12
2017 EC-04 28 35 19 19 0 0 0 63 19 32
2017 EC-05 20 38 19 7 17 0 0 58 23 47
2017 EC-06 19 37 29 10 5 0 0 56 15 40
2017 EC-07 13 26 23 30 9 0 0 38 38 47

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 9 32 27 20 13 0 0 40 33 196
2017 EC-02 8 42 33 8 8 0 0 50 17 12
2017 EC-04 12 25 31 12 19 0 0 37 31 32
2017 EC-05 11 28 30 23 8 0 0 38 32 47
2017 EC-06 5 47 31 10 7 0 0 52 17 40
2017 EC-07 2 26 17 32 23 0 0 28 55 47

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 13 28 23 21 15 0 0 40 36 196
2017 EC-02 8 8 25 25 33 0 0 17 58 12
2017 EC-04 19 31 16 19 16 0 0 50 35 32
2017 EC-05 17 28 23 17 15 0 0 45 32 47
2017 EC-06 10 40 28 17 5 0 0 50 22 40
2017 EC-07 6 26 19 30 19 0 0 32 49 47

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 27 33 21 9 9 0 1 61 18 195
2017 EC-02 33 33 17 8 8 0 0 67 17 12
2017 EC-04 34 25 19 16 7 0 0 59 22 32
2017 EC-05 28 31 22 11 9 0 0 59 19 46
2017 EC-06 30 37 18 5 10 0 0 67 15 40
2017 EC-07 17 36 26 6 13 0 2 54 20 47

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 50 26 14 9 1 0 0 76 10 196
2017 EC-02 8 33 42 17 0 0 0 42 17 12
2017 EC-04 63 16 16 6 0 0 0 78 6 32
2017 EC-05 57 28 6 8 0 0 0 85 8 47
2017 EC-06 57 15 21 7 0 0 0 72 7 40
2017 EC-07 38 36 13 13 0 0 0 74 13 47

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 69 13 6 5 4 1 2 85 9 195
2017 EC-02 50 25 0 8 17 0 0 75 25 12
2017 EC-04 78 9 6 3 0 0 3 90 3 32
2017 EC-05 70 13 6 4 4 2 0 85 9 47
2017 EC-06 82 10 3 0 3 0 3 95 3 39
2017 EC-07 62 15 9 11 2 0 2 78 13 47

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 56 27 9 2 4 0 2 85 6 195
2017 EC-02 67 8 8 0 17 0 0 75 17 12
2017 EC-04 52 32 6 3 3 0 3 87 7 31
2017 EC-05 60 19 15 2 4 0 0 79 6 47
2017 EC-06 66 22 10 0 0 0 2 90 0 40
2017 EC-07 45 43 4 2 4 0 2 89 7 47

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 51 22 10 10 6 0 2 74 16 196
2017 EC-02 42 33 0 0 25 0 0 75 25 12
2017 EC-04 66 15 0 16 0 0 3 84 16 32
2017 EC-05 51 15 19 11 4 0 0 66 15 47
2017 EC-06 58 17 10 10 5 0 0 76 15 40
2017 EC-07 34 34 15 9 6 0 2 70 15 47

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 53 15 7 1 1 0 23 88 3 196
2017 EC-02 50 8 8 0 0 0 33 88 0 12
2017 EC-04 56 9 0 3 0 0 31 95 5 32
2017 EC-05 51 13 0 0 0 0 36 100 0 47
2017 EC-06 61 15 10 0 0 0 15 89 0 40
2017 EC-07 49 21 19 2 4 0 4 73 7 47

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 61 22 8 2 3 0 5 87 4 195
2017 EC-02 58 0 25 0 17 0 0 58 17 12
2017 EC-04 56 19 6 3 3 0 12 86 7 32
2017 EC-05 68 17 8 2 2 0 2 87 4 47
2017 EC-06 68 20 8 0 0 0 5 92 0 39
2017 EC-07 47 41 6 2 2 0 2 89 4 47

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 82 7 4 3 4 0 2 90 6 196
2017 EC-02 58 25 0 0 17 0 0 83 17 12
2017 EC-04 88 3 0 3 3 0 3 94 6 32
2017 EC-05 79 13 4 2 2 0 0 91 4 47
2017 EC-06 88 0 5 2 2 0 2 90 5 40
2017 EC-07 83 6 2 4 2 0 2 91 7 47

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 52 27 16 2 1 0 3 81 3 195
2017 EC-02 42 25 25 8 0 0 0 67 8 12
2017 EC-04 62 28 6 0 0 0 3 94 0 32
2017 EC-05 63 28 9 0 0 0 0 91 0 46
2017 EC-06 53 20 23 2 0 0 2 74 3 40
2017 EC-07 42 36 15 2 2 0 2 80 4 47

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 5 27 40 19 9 0 0 31 28 196
2017 EC-02 0 25 42 8 25 0 0 25 33 12
2017 EC-04 9 37 25 12 16 0 0 47 28 32
2017 EC-05 2 36 38 21 2 0 0 38 23 47
2017 EC-06 7 31 38 19 5 0 0 38 24 40
2017 EC-07 4 8 49 25 13 0 0 13 38 47

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 14 25 39 14 8 0 0 22 39 196
2017 EC-02 42 8 33 17 0 0 0 17 50 12
2017 EC-04 22 19 28 16 16 0 0 31 41 32
2017 EC-05 4 23 49 13 11 0 0 23 27 47
2017 EC-06 2 22 48 23 5 0 0 28 24 40
2017 EC-07 21 34 36 6 2 0 0 9 55 47
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 16 28 22 18 14 2 0 17 83 196
2017 EC-02 0 42 25 33 0 0 0 0 100 12
2017 EC-04 9 25 22 28 16 0 0 9 91 32
2017 EC-05 26 21 25 11 15 2 0 26 74 47
2017 EC-06 16 49 12 13 5 5 0 16 84 40
2017 EC-07 23 23 17 21 15 0 0 23 77 47

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 EC 21 161
2017 EC-02 25 12
2017 EC-04 17 29
2017 EC-05 30 34
2017 EC-06 6 32
2017 EC-07 17 36

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EC 35 161
2017 EC-02 42 12
2017 EC-04 42 29
2017 EC-05 32 34
2017 EC-06 22 32
2017 EC-07 36 36

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 EC 17 161
2017 EC-02 8 12
2017 EC-04 24 29
2017 EC-05 30 34
2017 EC-06 3 32
2017 EC-07 19 36

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 EC 57 161
2017 EC-02 42 12
2017 EC-04 48 29
2017 EC-05 59 34
2017 EC-06 57 32
2017 EC-07 75 36

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 EC 11 161
2017 EC-02 0 12
2017 EC-04 3 29
2017 EC-05 24 34
2017 EC-06 3 32
2017 EC-07 14 36

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 EC 33 161
2017 EC-02 42 12
2017 EC-04 28 29
2017 EC-05 23 34
2017 EC-06 46 32
2017 EC-07 22 36

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 EC 4 40 20 12 5 19 158
2017 EC-02 0 42 17 8 8 25 12
2017 EC-04 3 27 31 7 10 21 29
2017 EC-05 0 50 17 9 9 15 34
2017 EC-06 19 51 13 10 0 7 29
2017 EC-07 0 31 25 16 3 25 36

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 7 18 18 21 30 1 6 27 54 161
2017 EC-02 8 25 25 0 25 0 17 40 30 12
2017 EC-04 10 17 14 21 38 0 0 28 58 29
2017 EC-05 9 24 18 20 24 0 6 35 47 34
2017 EC-06 3 15 18 32 15 3 12 22 56 32
2017 EC-07 0 19 25 17 36 0 3 20 54 36

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 EC 2 6 7 17 61 1 6 8 84 160
2017 EC-02 0 0 0 0 92 0 8 0 100 12
2017 EC-04 0 7 7 24 62 0 0 7 86 29
2017 EC-05 3 9 15 9 56 0 9 13 71 34
2017 EC-06 3 6 9 22 43 0 17 11 78 32
2017 EC-07 0 3 6 25 61 6 0 3 91 36
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