2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 17 48 7 24 3 0 0 65 28 29
2017 CR-04 9 55 9 27 0 0 0 64 27 11
2017 CR-05 22 44 6 22 6 0 0 67 28 18
2014 CR 15 42 12 15 15 0 0 58 31 26
2011 CR 20 47 20 3 7 3 0 69 10 30
2011 CR-04 16 42 26 0 11 5 0 61 11 19
2008 CR 33 35 21 8 2 0 0 69 10 48
2008 CR-04 30 35 22 9 4 0 0 65 13 23
2008 CR-05 53 33 13 0 0 0 0 87 0 15

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 45 10 17 0 0 0 72 17 29
2017 CR-04 18 46 9 27 0 0 0 64 27 11
2017 CR-05 33 45 11 11 0 0 0 78 11 18

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 38 17 3 3 0 0 76 7 29
2017 CR-04 36 54 0 0 9 0 0 91 9 11
2017 CR-05 39 28 28 6 0 0 0 67 6 18
2014 CR 58 35 0 0 8 0 0 92 8 26
2011 CR 43 33 13 3 3 3 0 79 7 30
2011 CR-04 42 26 16 5 5 5 0 72 11 19

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 28 24 3 7 0 0 65 10 29
2017 CR-04 36 36 18 0 9 0 0 73 9 11
2017 CR-05 39 22 28 6 6 0 0 61 11 18
2014 CR 23 38 23 4 12 0 0 62 15 26
2011 CR 27 47 17 3 3 0 3 76 7 30
2011 CR-04 21 42 26 5 0 0 5 67 6 19
2008 CR 42 40 15 2 2 0 0 81 4 48
2008 CR-04 43 30 17 4 4 0 0 74 9 23
2008 CR-05 60 40 0 0 0 0 0 100 0 15

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 31 21 35 10 3 0 0 52 14 29
2017 CR-04 27 36 18 18 0 0 0 64 18 11
2017 CR-05 33 11 45 6 6 0 0 44 11 18
2014 CR 15 35 27 15 8 0 0 50 23 26
2011 CR 23 33 20 10 7 7 0 61 18 30
2011 CR-04 21 26 26 16 0 11 0 53 18 19

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 21 45 10 0 0 0 45 10 29
2017 CR-04 18 36 36 9 0 0 0 55 9 11
2017 CR-05 28 11 50 11 0 0 0 39 11 18
2014 CR 15 42 19 15 8 0 0 58 23 26
2011 CR 27 33 23 3 7 3 3 64 11 30
2011 CR-04 26 21 37 5 0 5 5 53 6 19
2008 CR 38 27 23 10 2 0 0 65 13 48
2008 CR-04 39 26 13 17 4 0 0 65 22 23
2008 CR-05 47 40 13 0 0 0 0 87 0 15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 7 17 28 10 10 0 38 42 29
2017 CR-04 27 18 0 36 9 9 0 50 50 11
2017 CR-05 28 0 28 22 11 11 0 31 37 18
2014 CR 8 35 15 23 12 4 4 46 37 26
2011 CR 21 34 21 7 14 3 0 57 21 29
2011 CR-04 26 32 21 5 11 5 0 61 17 19
2008 CR 30 26 19 11 13 2 0 57 24 47
2008 CR-04 36 23 14 18 9 0 0 59 27 22
2008 CR-05 33 33 13 0 13 7 0 71 14 15
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 35 38 21 3 0 4 0 75 4 29
2017 CR-04 18 36 36 0 0 9 0 60 0 11
2017 CR-05 45 39 11 6 0 0 0 83 6 18
2014 CR 35 42 15 0 8 0 0 77 8 26
2011 CR 40 27 7 17 3 3 3 71 21 30
2011 CR-04 37 26 11 21 0 5 0 67 22 19
2008 CR 48 21 17 6 6 2 0 70 13 48
2008 CR-04 43 17 17 9 9 4 0 64 18 23
2008 CR-05 60 20 13 0 7 0 0 80 7 15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 48 14 10 0 0 0 76 10 29
2017 CR-04 27 36 27 9 0 0 0 64 9 11
2017 CR-05 28 56 6 11 0 0 0 83 11 18
2014 CR 35 46 8 8 4 0 0 81 12 26
2011 CR 38 38 14 3 3 0 3 79 7 29
2011 CR-04 39 33 17 6 0 0 6 76 6 18
2008 CR 46 25 15 6 6 0 2 72 13 48
2008 CR-04 48 22 22 0 9 0 0 70 9 23
2008 CR-05 53 27 7 7 7 0 0 80 13 15

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 31 10 10 0 0 0 79 10 29
2017 CR-04 36 27 9 27 0 0 0 64 27 11
2017 CR-05 56 33 11 0 0 0 0 89 0 18
2014 CR 27 38 19 4 12 0 0 65 15 26

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 52 14 3 7 3 0 75 11 29
2017 CR-04 0 64 9 0 18 9 0 70 20 11
2017 CR-05 33 44 17 6 0 0 0 78 6 18
2014 CR 15 38 19 12 15 0 0 54 27 26
2011 CR 20 43 27 0 3 7 0 68 4 30
2011 CR-04 16 37 37 0 5 5 0 56 6 19

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 38 24 10 7 0 0 59 17 29
2017 CR-04 0 54 9 18 18 0 0 54 36 11
2017 CR-05 33 28 33 6 0 0 0 61 6 18
2014 CR 15 31 27 12 15 0 0 46 27 26
2011 CR 23 30 20 7 10 10 0 59 19 30
2011 CR-04 11 32 21 11 11 16 0 50 25 19
2008 CR 32 23 17 19 2 6 0 59 23 47
2008 CR-04 23 27 14 23 0 14 0 58 26 22
2008 CR-05 53 27 20 0 0 0 0 80 0 15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 17 35 24 14 7 3 0 54 21 29
2017 CR-04 0 36 36 0 18 9 0 40 20 11
2017 CR-05 28 33 17 22 0 0 0 61 22 18
2014 CR 8 35 27 12 12 8 0 46 25 26
2011 CR 13 50 13 7 0 10 7 76 8 30
2011 CR-04 5 47 11 11 0 16 11 71 14 19
2008 CR 17 35 25 17 0 6 0 56 18 48
2008 CR-04 13 30 26 17 0 13 0 50 20 23
2008 CR-05 20 53 20 7 0 0 0 73 7 15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 14 34 17 21 0 14 0 56 24 29
2017 CR-04 0 54 9 18 0 18 0 67 22 11
2017 CR-05 22 22 22 22 0 11 0 50 25 18
2014 CR 12 35 15 15 12 12 0 52 30 26
2011 CR 17 37 13 3 7 23 0 70 13 30
2011 CR-04 11 37 5 5 11 32 0 69 23 19
2008 CR 23 31 21 10 6 6 2 59 18 48
2008 CR-04 17 26 13 17 9 13 4 53 32 23
2008 CR-05 33 53 13 0 0 0 0 87 0 15

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 14 31 17 31 4 3 0 46 36 29
2017 CR-04 0 27 27 27 9 9 0 30 40 11
2017 CR-05 22 33 11 33 0 0 0 56 33 18
2014 CR 4 42 23 8 15 8 0 50 25 26
2011 CR 17 33 23 13 0 10 3 58 15 30
2011 CR-04 16 37 16 21 0 5 5 59 24 19
2008 CR 23 35 17 15 8 2 0 60 23 48
2008 CR-04 22 35 13 22 4 4 0 59 27 23
2008 CR-05 33 47 20 0 0 0 0 80 0 15
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 31 38 17 10 3 0 0 69 14 29
2017 CR-04 27 27 18 18 9 0 0 54 27 11
2017 CR-05 33 44 17 6 0 0 0 78 6 18
2014 CR 23 42 19 4 12 0 0 65 15 26
2011 CR 31 52 10 3 3 0 0 83 7 29
2011 CR-04 28 50 17 6 0 0 0 78 6 18

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 48 14 17 0 0 0 69 17 29
2017 CR-04 18 36 18 27 0 0 0 55 27 11
2017 CR-05 22 56 11 11 0 0 0 78 11 18

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 10 21 17 21 14 17 0 38 42 29
2017 CR-04 0 27 18 27 18 9 0 30 50 11
2017 CR-05 17 17 17 17 11 22 0 43 36 18
2014 CR 0 27 38 8 19 4 4 29 29 26

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 52 10 10 0 0 0 79 10 29
2017 CR-04 18 54 9 18 0 0 0 73 18 11
2017 CR-05 33 50 11 6 0 0 0 83 6 18
2014 CR 42 38 12 8 0 0 0 81 8 26
2011 CR 47 27 13 3 7 0 3 76 10 30
2011 CR-04 42 32 16 5 0 0 5 78 6 19
2008 CR 38 25 19 13 6 0 0 63 19 48
2008 CR-04 43 22 17 9 9 0 0 65 17 23
2008 CR-05 47 27 13 7 7 0 0 73 13 15

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 17 38 17 28 0 0 0 55 28 29
2017 CR-04 9 36 18 36 0 0 0 45 36 11
2017 CR-05 22 39 17 22 0 0 0 61 22 18
2014 CR 12 38 27 12 12 0 0 50 23 26
2011 CR 27 43 10 10 3 3 3 75 14 30
2011 CR-04 21 53 5 5 5 5 5 82 12 19
2008 CR 33 23 23 17 4 0 0 56 21 48
2008 CR-04 30 22 26 13 9 0 0 52 22 23
2008 CR-05 47 27 20 7 0 0 0 73 7 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 21 21 21 10 7 0 44 33 29
2017 CR-04 9 9 27 27 18 9 0 20 50 11
2017 CR-05 28 28 17 17 6 6 0 59 24 18
2014 CR 4 35 19 19 15 4 4 42 37 26
2011 CR 20 27 10 23 10 10 0 52 37 30
2011 CR-04 16 21 16 21 16 11 0 41 41 19
2008 CR 23 27 17 19 10 4 0 52 30 48
2008 CR-04 26 17 17 22 13 4 0 45 36 23
2008 CR-05 27 40 20 7 0 7 0 71 7 15

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 45 10 14 3 0 0 72 17 29
2017 CR-04 18 46 18 18 0 0 0 64 18 11
2017 CR-05 33 45 6 11 6 0 0 78 17 18
2014 CR 31 35 19 8 8 0 0 65 15 26
2011 CR 24 38 7 21 7 0 3 64 29 29
2011 CR-04 22 33 11 22 11 0 0 56 33 18
2008 CR 23 48 17 10 2 0 0 71 13 48
2008 CR-04 30 39 13 13 4 0 0 70 17 23
2008 CR-05 20 53 13 13 0 0 0 73 13 15

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 48 10 14 7 0 0 69 21 29
2017 CR-04 27 45 0 18 9 0 0 73 27 11
2017 CR-05 17 50 17 11 6 0 0 67 17 18
2014 CR 15 38 19 8 19 0 0 54 27 26
2011 CR 27 40 13 7 10 3 0 69 17 30
2011 CR-04 16 42 11 11 16 5 0 61 28 19
2008 CR 29 29 29 8 4 0 0 58 13 48
2008 CR-04 26 30 26 13 4 0 0 57 17 23
2008 CR-05 47 27 27 0 0 0 0 73 0 15

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 31 52 0 7 10 0 0 83 17 29
2017 CR-04 27 54 0 0 18 0 0 82 18 11
2017 CR-05 33 50 0 11 6 0 0 83 17 18
2014 CR 15 38 15 15 15 0 0 54 31 26
2011 CR 23 37 20 10 7 0 3 62 17 30
2011 CR-04 21 37 16 11 11 0 5 61 22 19
2008 CR 25 44 15 4 13 0 0 69 17 48
2008 CR-04 26 48 9 4 13 0 0 74 17 23
2008 CR-05 27 53 13 0 7 0 0 80 7 15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 28 17 14 10 7 0 56 26 29
2017 CR-04 18 18 27 9 18 9 0 40 30 11
2017 CR-05 28 33 11 17 6 6 0 65 24 18
2014 CR 15 38 15 8 19 4 0 56 28 26
2011 CR 10 40 13 13 13 10 0 56 30 30
2011 CR-04 5 37 16 16 11 16 0 50 31 19
2008 CR 25 35 15 19 6 0 0 60 25 48
2008 CR-04 35 35 9 17 4 0 0 70 22 23
2008 CR-05 27 40 13 13 7 0 0 67 20 15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 17 24 14 17 24 3 0 43 43 29
2017 CR-04 9 18 18 27 27 0 0 27 54 11
2017 CR-05 22 28 11 11 22 6 0 53 35 18
2014 CR 15 19 8 8 46 0 4 36 56 26
2011 CR 10 17 17 24 24 3 3 30 52 29
2011 CR-04 6 17 22 22 28 6 0 24 53 18
2008 CR 11 32 17 17 19 0 4 44 38 47
2008 CR-04 9 26 17 22 17 0 9 38 43 23
2008 CR-05 20 40 13 13 13 0 0 60 27 15

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 45 7 21 3 0 0 69 24 29
2017 CR-04 27 36 0 27 9 0 0 64 36 11
2017 CR-05 22 50 11 17 0 0 0 72 17 18
2014 CR 23 31 27 12 8 0 0 54 19 26
2011 CR 33 40 10 7 7 0 3 76 14 30
2011 CR-04 26 37 16 11 5 0 5 67 17 19

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 41 21 14 10 14 0 0 62 24 29
2017 CR-04 27 18 9 18 27 0 0 46 45 11
2017 CR-05 50 22 17 6 6 0 0 72 11 18
2014 CR 27 42 19 4 8 0 0 69 12 26

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 48 3 7 3 0 0 86 10 29
2017 CR-04 46 27 0 18 9 0 0 73 27 11
2017 CR-05 33 61 6 0 0 0 0 94 0 18
2014 CR 27 46 12 8 8 0 0 73 15 26
2011 CR 33 53 3 3 3 0 3 90 7 30
2011 CR-04 21 63 5 5 0 0 5 89 6 19

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 17 38 24 17 0 3 0 57 18 29
2017 CR-04 9 46 9 27 0 9 0 60 30 11
2017 CR-05 22 33 33 11 0 0 0 55 11 18

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 41 3 3 0 0 0 93 3 29
2017 CR-04 55 45 0 0 0 0 0 100 0 11
2017 CR-05 50 39 6 6 0 0 0 89 6 18
2014 CR 42 23 15 4 12 0 4 68 16 26
2011 CR 43 37 10 0 3 0 7 86 4 30
2011 CR-04 37 32 16 0 5 0 11 76 6 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 28 14 7 10 0 17 62 21 29
2017 CR-04 36 9 9 9 9 0 27 63 25 11
2017 CR-05 17 39 17 6 11 0 11 62 19 18
2014 CR 15 23 31 12 8 0 12 44 22 26
2011 CR 27 33 13 3 3 3 17 75 8 30
2011 CR-04 11 37 21 0 5 5 21 64 7 19
2008 CR 46 25 10 2 8 4 4 77 11 48
2008 CR-04 43 22 9 0 9 9 9 79 11 23
2008 CR-05 60 13 13 0 13 0 0 73 13 15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 34 10 14 3 0 0 72 17 29
2017 CR-04 36 45 9 9 0 0 0 82 9 11
2017 CR-05 39 28 11 17 6 0 0 67 22 18
2014 CR 23 42 27 0 0 4 4 71 0 26
2011 CR 37 37 13 3 3 3 3 79 7 30
2011 CR-04 26 47 11 5 5 5 0 78 11 19
2008 CR 48 33 15 4 0 0 0 81 4 48
2008 CR-04 43 35 17 4 0 0 0 78 4 23
2008 CR-05 67 27 0 7 0 0 0 93 7 15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 55 21 3 14 7 0 0 76 21 29
2017 CR-04 46 9 0 27 18 0 0 55 45 11
2017 CR-05 61 28 6 6 0 0 0 89 6 18
2014 CR 31 23 23 8 8 0 8 58 17 26
2011 CR 27 13 17 13 13 0 17 48 32 30
2011 CR-04 16 11 21 21 5 0 26 36 36 19

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CR 45 21 35 29
2017 CR-04 36 27 36 11
2017 CR-05 50 17 33 18
2014 CR 46 23 31 26
2011 CR 50 23 27 30
2011 CR-04 47 21 32 19

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 CR 0 15 77 0 8 0 13
2014 CR 0 17 67 0 9999 17 12
2011 CR 7 33 33 0 9999 27 15
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 34 21 3 3 0 0 72 7 29
2017 CR-04 27 54 9 9 0 0 0 82 9 11
2017 CR-05 44 22 28 0 6 0 0 67 6 18
2014 CR 27 50 15 4 4 0 0 77 8 26
2011 CR 41 41 7 10 0 0 0 83 10 29
2011 CR-04 33 44 11 11 0 0 0 78 11 18
2008 CR 40 42 10 4 2 2 0 83 6 48
2008 CR-04 39 48 4 0 4 4 0 91 5 23
2008 CR-05 53 27 20 0 0 0 0 80 0 15

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 14 69 3 10 4 0 0 83 14 29
2017 CR-04 0 64 9 18 9 0 0 64 27 11
2017 CR-05 22 72 0 6 0 0 0 94 6 18
2014 CR 27 42 15 15 0 0 0 69 15 26
2011 CR 40 33 20 0 0 0 7 79 0 30
2011 CR-04 37 42 11 0 0 0 11 88 0 19

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 10 59 7 14 0 3 21 18 29
2017 CR-04 9 9 45 18 18 0 0 36 18 11
2017 CR-05 6 11 67 0 11 0 6 12 18 18
2014 CR 4 35 46 12 4 0 0 15 38 26
2011 CR 10 13 27 33 3 7 7 42 27 30
2011 CR-04 0 11 32 42 0 11 5 50 13 19
2008 CR 8 17 46 23 6 0 0 29 25 48
2008 CR-04 9 22 39 17 13 0 0 30 30 23
2008 CR-05 7 13 47 33 0 0 0 33 20 15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 14 24 35 10 14 3 0 25 39 29
2017 CR-04 9 18 46 18 9 0 0 27 27 11
2017 CR-05 17 28 28 6 17 6 0 24 47 18
2014 CR 19 23 35 15 8 0 0 23 42 26
2011 CR 13 10 23 20 13 7 13 42 29 30
2011 CR-04 5 16 21 26 11 11 11 47 27 19
2008 CR 11 15 36 13 13 9 4 29 29 47
2008 CR-04 23 27 18 9 18 5 0 29 52 22
2008 CR-05 0 0 40 20 7 20 13 40 0 15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 14 14 21 17 17 7 10 42 33 29
2017 CR-04 18 9 27 0 9 18 18 14 43 11
2017 CR-05 11 17 17 28 22 0 6 53 29 18
2014 CR 4 46 23 12 8 0 8 21 54 26
2011 CR 17 13 17 17 13 10 13 39 39 30
2011 CR-04 11 21 11 16 16 16 11 43 43 19
2008 CR 6 21 29 17 4 8 15 27 35 48
2008 CR-04 13 30 26 13 4 4 9 20 50 23
2008 CR-05 0 7 27 27 0 20 20 44 11 15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 14 29 29 14 0 7 46 23 28
2017 CR-04 9 0 36 36 9 0 9 50 10 11
2017 CR-05 6 24 24 24 18 0 6 44 31 17
2014 CR 8 27 35 23 4 0 4 28 36 26
2011 CR 7 7 37 20 17 3 10 42 15 30
2011 CR-04 0 5 42 21 16 5 11 44 6 19
2008 CR 2 6 27 33 21 0 10 60 9 48
2008 CR-04 0 9 30 35 22 0 4 59 9 23
2008 CR-05 7 0 20 40 13 0 20 67 8 15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 21 31 14 7 0 3 21 46 29
2017 CR-04 9 18 64 9 0 0 0 9 27 11
2017 CR-05 33 22 11 17 11 0 6 29 59 18
2014 CR 12 46 27 8 8 0 0 15 58 26
2011 CR 13 13 23 27 10 0 13 42 31 30
2011 CR-04 11 11 32 26 11 0 11 41 24 19
2008 CR 6 23 25 19 17 4 6 40 33 48
2008 CR-04 13 22 26 17 17 0 4 36 36 23
2008 CR-05 0 7 27 27 13 13 13 55 9 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 35 24 17 14 7 0 3 21 61 29
2017 CR-04 27 27 36 9 0 0 0 9 54 11
2017 CR-05 39 22 6 17 11 0 6 29 65 18
2014 CR 19 15 50 4 8 0 4 12 36 26
2011 CR 23 23 17 13 7 7 10 24 56 30
2011 CR-04 21 26 16 16 5 11 5 25 56 19
2008 CR 10 25 31 6 10 6 10 20 43 48
2008 CR-04 13 39 26 0 4 4 13 5 63 23
2008 CR-05 13 0 40 13 7 13 13 27 18 15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 10 28 24 10 17 7 3 31 42 29
2017 CR-04 9 9 54 9 9 9 0 20 20 11
2017 CR-05 11 39 6 11 22 6 6 37 56 18
2014 CR 12 12 62 8 8 0 0 15 23 26

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 28 14 21 0 0 0 65 21 29
2017 CR-04 18 18 18 46 0 0 0 36 46 11
2017 CR-05 50 33 11 6 0 0 0 83 6 18
2014 CR 27 23 27 8 15 0 0 50 23 26

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 28 17 3 0 0 0 79 3 29
2017 CR-04 46 36 18 0 0 0 0 82 0 11
2017 CR-05 56 22 17 6 0 0 0 78 6 18
2014 CR 23 35 19 12 12 0 0 58 23 26

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 41 34 17 3 0 4 0 79 4 29
2017 CR-04 18 54 9 9 0 9 0 80 10 11
2017 CR-05 56 22 22 0 0 0 0 78 0 18
2014 CR 27 50 12 8 4 0 0 77 12 26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 41 52 4 4 0 0 0 93 4 27
2017 CR-04 27 64 0 9 0 0 0 91 9 11
2017 CR-05 50 44 6 0 0 0 0 94 0 16
2014 CR 23 50 15 0 12 0 0 73 12 26
2011 CR 40 33 13 7 3 3 0 76 10 30
2011 CR-04 37 32 16 11 0 5 0 72 11 19

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 45 45 7 3 0 0 0 90 3 29
2017 CR-04 36 54 9 0 0 0 0 91 0 11
2017 CR-05 50 39 6 6 0 0 0 89 6 18
2014 CR 23 46 15 8 8 0 0 69 15 26
2011 CR 45 38 3 7 3 0 3 86 11 29
2011 CR-04 44 39 0 11 0 0 6 88 12 18
2008 CR 42 31 10 10 6 0 0 73 17 48
2008 CR-04 39 35 4 13 9 0 0 74 22 23
2008 CR-05 67 27 7 0 0 0 0 93 0 15

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 41 17 7 0 7 0 74 7 29
2017 CR-04 9 45 18 18 0 9 0 60 20 11
2017 CR-05 39 39 17 0 0 6 0 82 0 18
2014 CR 15 35 15 12 15 8 0 54 29 26

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 34 34 21 3 0 7 0 74 4 29
2017 CR-04 27 45 9 9 0 9 0 80 10 11
2017 CR-05 39 28 28 0 0 6 0 71 0 18
2014 CR 19 38 23 8 8 4 0 60 16 26
2011 CR 38 31 21 0 0 0 10 77 0 29
2011 CR-04 39 33 17 0 0 0 11 81 0 18

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 17 55 10 10 4 3 0 75 14 29
2017 CR-04 9 54 0 18 9 9 0 70 30 11
2017 CR-05 22 56 17 6 0 0 0 78 6 18
2014 CR 19 42 23 4 8 4 0 64 12 26
2011 CR 28 38 10 3 3 10 7 79 8 29
2011 CR-04 28 39 11 0 6 17 0 80 7 18
2008 CR 35 27 13 8 8 8 0 68 18 48
2008 CR-04 35 22 17 4 9 13 0 65 15 23
2008 CR-05 40 40 13 0 0 7 0 86 0 15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 38 34 3 0 4 0 61 4 29
2017 CR-04 18 36 27 9 0 9 0 60 10 11
2017 CR-05 22 39 39 0 0 0 0 61 0 18
2014 CR 12 50 15 8 8 8 0 67 17 26
2011 CR 33 23 17 10 3 7 7 65 15 30
2011 CR-04 37 26 11 11 5 5 5 71 18 19

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 17 24 17 21 3 10 7 50 29 29
2017 CR-04 9 27 9 18 0 27 9 57 29 11
2017 CR-05 22 22 22 22 6 0 6 47 29 18
2014 CR 4 35 27 12 15 8 0 42 29 26
2011 CR 13 17 30 10 7 13 10 39 22 30
2011 CR-04 5 16 32 16 5 21 5 29 29 19

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 52 0 7 3 0 0 90 10 29
2017 CR-04 36 45 0 9 9 0 0 82 18 11
2017 CR-05 39 56 0 6 0 0 0 94 6 18
2014 CR 27 54 8 8 4 0 0 81 12 26
2011 CR 30 57 0 10 0 0 3 90 10 30
2011 CR-04 26 53 0 16 0 0 5 83 17 19
2008 CR 58 29 6 6 0 0 0 88 6 48
2008 CR-04 52 35 4 9 0 0 0 87 9 23
2008 CR-05 80 20 0 0 0 0 0 100 0 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 41 3 3 3 0 0 90 7 29
2017 CR-04 36 45 9 0 9 0 0 82 9 11
2017 CR-05 56 39 0 6 0 0 0 94 6 18
2014 CR 38 35 8 15 4 0 0 73 19 26
2011 CR 37 43 3 13 0 3 0 83 14 30
2011 CR-04 32 47 5 11 0 5 0 83 11 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 38 7 7 0 0 0 86 7 29
2017 CR-04 18 64 9 9 0 0 0 82 9 11
2017 CR-05 67 22 6 6 0 0 0 89 6 18
2014 CR 38 38 8 8 8 0 0 77 15 26

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 66 31 3 0 0 0 0 97 0 29
2017 CR-04 46 45 9 0 0 0 0 91 0 11
2017 CR-05 78 22 0 0 0 0 0 100 0 18
2014 CR 50 38 4 8 0 0 0 88 8 26
2011 CR 63 17 0 10 3 7 0 86 14 30
2011 CR-04 58 16 0 11 5 11 0 82 18 19
2008 CR 69 19 6 2 2 0 2 89 4 48
2008 CR-04 70 9 9 4 4 0 4 82 9 23
2008 CR-05 73 27 0 0 0 0 0 100 0 15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 41 10 0 0 0 0 90 0 29
2017 CR-04 27 64 9 0 0 0 0 91 0 11
2017 CR-05 61 28 11 0 0 0 0 89 0 18
2014 CR 42 23 19 15 0 0 0 65 15 26
2011 CR 60 20 3 7 3 0 7 86 11 30
2011 CR-04 58 21 5 11 0 0 5 83 11 19
2008 CR 65 23 8 2 2 0 0 88 4 48
2008 CR-04 65 17 9 4 4 0 0 83 9 23
2008 CR-05 67 33 0 0 0 0 0 100 0 15

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 59 34 7 0 0 0 0 93 0 29
2017 CR-04 46 45 9 0 0 0 0 91 0 11
2017 CR-05 67 28 6 0 0 0 0 94 0 18
2014 CR 54 31 8 4 0 0 4 88 4 26
2011 CR 60 23 10 3 0 3 0 86 3 30
2011 CR-04 58 16 16 5 0 5 0 78 6 19
2008 CR 71 13 4 8 0 0 4 87 9 48
2008 CR-04 65 9 4 13 0 0 9 81 14 23
2008 CR-05 93 0 7 0 0 0 0 93 0 15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 72 28 0 0 0 0 0 100 0 29
2017 CR-04 64 36 0 0 0 0 0 100 0 11
2017 CR-05 78 22 0 0 0 0 0 100 0 18
2014 CR 73 15 12 0 0 0 0 88 0 26
2011 CR 67 20 7 3 0 3 0 90 3 30
2011 CR-04 68 16 5 5 0 5 0 89 6 19
2008 CR 79 8 4 4 2 0 2 89 6 48
2008 CR-04 78 4 9 0 4 0 4 86 5 23
2008 CR-05 87 13 0 0 0 0 0 100 0 15

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 45 48 7 0 0 0 0 93 0 29
2017 CR-04 27 64 9 0 0 0 0 91 0 11
2017 CR-05 56 39 6 0 0 0 0 94 0 18
2014 CR 52 24 4 12 0 0 8 83 13 25

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 38 10 3 0 0 0 86 3 29
2017 CR-04 27 45 18 9 0 0 0 73 9 11
2017 CR-05 61 33 6 0 0 0 0 94 0 18
2014 CR 50 38 4 4 4 0 0 88 8 26
2011 CR 53 27 7 3 0 0 10 89 4 30
2011 CR-04 63 21 5 5 0 0 5 89 6 19
2008 CR 67 21 8 2 0 0 2 89 2 48
2008 CR-04 74 9 9 4 0 0 4 86 5 23
2008 CR-05 60 33 7 0 0 0 0 93 0 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 21 79 29
2014 CR 23 77 26

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 17 21 38 7 0 17 0 46 8 29
2017 CR-04 0 36 27 18 0 18 0 44 22 11
2017 CR-05 28 11 45 0 0 17 0 47 0 18
2014 CR 12 31 23 4 8 15 8 55 15 26

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 34 34 31 0 0 0 0 69 0 29
2017 CR-04 18 54 27 0 0 0 0 73 0 11
2017 CR-05 44 22 33 0 0 0 0 67 0 18
2014 CR 19 54 19 4 4 0 0 73 8 26
2011 CR 37 27 10 13 3 7 3 70 19 30
2011 CR-04 32 32 11 11 5 5 5 71 18 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR-05 0 100 18

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 31 24 3 0 17 3 65 4 29
2017 CR-04 0 54 9 9 0 27 0 75 13 11
2017 CR-05 33 17 33 0 0 11 6 60 0 18
2014 CR 12 35 23 0 8 15 8 60 10 26

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 34 14 3 0 10 0 81 4 29
2017 CR-04 9 64 0 9 0 18 0 89 11 11
2017 CR-05 56 17 22 0 0 6 0 76 0 18
2014 CR 31 35 27 0 4 4 0 68 4 26
2011 CR 37 17 23 7 3 10 3 62 12 30
2011 CR-04 32 16 26 5 5 11 5 56 13 19

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 24 76 29
2014 CR 27 73 26

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 17 38 24 7 7 7 0 59 15 29
2017 CR-04 0 54 9 18 9 9 0 60 30 11
2017 CR-05 28 28 33 0 6 6 0 59 6 18
2014 CR 15 62 12 4 0 4 4 83 4 26
2011 CR 7 55 24 7 0 0 7 67 7 29
2011 CR-04 11 56 17 11 0 0 6 71 12 18
2008 CR 19 48 15 15 0 4 0 70 15 48
2008 CR-04 26 30 22 22 0 0 0 57 22 23
2008 CR-05 20 80 0 0 0 0 0 100 0 15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 14 21 24 3 10 21 7 48 19 29
2017 CR-04 9 36 18 0 18 18 0 56 22 11
2017 CR-05 17 11 28 6 6 22 11 42 17 18
2014 CR 8 27 38 12 0 8 8 41 14 26
2011 CR 0 17 34 17 3 17 10 24 29 29
2011 CR-04 0 22 17 22 6 28 6 33 42 18

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 38 14 7 0 14 0 76 8 29
2017 CR-04 18 45 9 9 0 18 0 78 11 11
2017 CR-05 33 33 17 6 0 11 0 75 6 18
2014 CR 19 54 4 8 4 8 4 83 13 26
2011 CR 21 41 14 3 0 14 7 78 4 29
2011 CR-04 22 44 6 6 0 17 6 86 7 18
2008 CR 44 33 8 2 0 13 0 88 2 48
2008 CR-04 48 26 13 4 0 9 0 81 5 23
2008 CR-05 67 33 0 0 0 0 0 100 0 15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 34 21 3 0 17 0 71 4 29
2017 CR-04 18 36 27 0 0 18 0 67 0 11
2017 CR-05 28 33 17 6 0 17 0 73 7 18
2014 CR 19 38 19 8 4 8 4 65 13 26
2011 CR 21 41 17 3 0 14 3 75 4 29
2011 CR-04 17 44 11 6 0 22 0 79 7 18
2008 CR 42 25 17 2 2 10 2 76 5 48
2008 CR-04 30 35 9 4 0 17 4 83 6 23
2008 CR-05 73 20 7 0 0 0 0 93 0 15
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 31 3 14 0 0 0 83 14 29
2017 CR-04 46 18 9 27 0 0 0 64 27 11
2017 CR-05 56 39 0 6 0 0 0 94 6 18

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 59 28 7 7 0 0 0 86 7 29
2017 CR-04 55 18 9 18 0 0 0 73 18 11
2017 CR-05 61 33 6 0 0 0 0 94 0 18

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 45 21 3 0 4 0 75 4 29
2017 CR-04 18 36 27 9 0 9 0 60 10 11
2017 CR-05 33 50 17 0 0 0 0 83 0 18

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 45 14 10 7 0 0 69 17 29
2017 CR-04 9 54 27 9 0 0 0 64 9 11
2017 CR-05 33 39 6 11 11 0 0 72 22 18

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 14 34 17 14 17 0 3 50 32 29
2017 CR-04 18 27 18 9 18 0 9 50 30 11
2017 CR-05 11 39 17 17 17 0 0 50 33 18

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 24 24 24 10 17 0 0 48 28 29
2017 CR-04 9 36 36 9 9 0 0 46 18 11
2017 CR-05 33 17 17 11 22 0 0 50 33 18

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 31 21 38 3 7 0 0 52 10 29
2017 CR-04 18 27 36 9 9 0 0 46 18 11
2017 CR-05 39 17 39 0 6 0 0 56 6 18

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 21 7 24 28 21 0 0 28 48 29
2017 CR-04 18 9 27 27 18 0 0 27 45 11
2017 CR-05 22 6 22 28 22 0 0 28 50 18

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 24 14 7 3 0 14 72 12 29
2017 CR-04 27 18 9 9 0 0 36 72 14 11
2017 CR-05 45 28 17 6 6 0 0 72 11 18

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 31 21 34 14 0 0 0 52 14 29
2017 CR-04 18 27 54 0 0 0 0 46 0 11
2017 CR-05 39 17 22 22 0 0 0 55 22 18

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 41 14 24 14 3 0 3 57 18 29
2017 CR-04 0 36 27 18 9 0 9 40 30 11
2017 CR-05 67 0 22 11 0 0 0 67 11 18

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 24 34 3 10 0 0 52 14 29
2017 CR-04 18 27 36 9 9 0 0 46 18 11
2017 CR-05 33 22 33 0 11 0 0 56 11 18

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 31 21 38 7 3 0 0 52 10 29
2017 CR-04 9 27 55 0 9 0 0 36 9 11
2017 CR-05 44 17 28 11 0 0 0 61 11 18

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 41 28 24 3 3 0 0 69 7 29
2017 CR-04 18 36 45 0 0 0 0 55 0 11
2017 CR-05 56 22 11 6 6 0 0 78 11 18

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 55 31 7 0 3 0 3 89 4 29
2017 CR-04 36 45 9 0 9 0 0 82 9 11
2017 CR-05 67 22 6 0 0 0 6 94 0 18

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 69 3 10 0 7 3 7 81 8 29
2017 CR-04 64 0 9 0 18 9 0 70 20 11
2017 CR-05 72 6 11 0 0 0 11 88 0 18

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 35 21 21 14 0 3 7 62 15 29
2017 CR-04 27 27 27 9 0 9 0 60 10 11
2017 CR-05 39 17 17 17 0 0 11 63 19 18

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 21 7 14 0 0 10 77 15 29
2017 CR-04 27 27 18 18 0 0 9 60 20 11
2017 CR-05 61 17 0 11 0 0 11 88 12 18

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 48 10 7 7 0 0 28 81 10 29
2017 CR-04 27 18 0 9 0 0 45 83 17 11
2017 CR-05 61 6 11 6 0 0 17 80 7 18

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 52 17 14 0 0 0 17 83 0 29
2017 CR-04 36 27 18 0 0 0 18 78 0 11
2017 CR-05 61 11 11 0 0 0 17 87 0 18

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 59 7 10 7 7 0 10 73 15 29
2017 CR-04 55 9 9 9 0 0 18 78 11 11
2017 CR-05 61 6 11 6 11 0 6 71 18 18

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 38 28 17 14 0 0 3 68 14 29
2017 CR-04 27 36 18 18 0 0 0 64 18 11
2017 CR-05 44 22 17 11 0 0 6 71 12 18

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 14 34 31 14 3 0 3 50 18 29
2017 CR-04 18 54 9 18 0 0 0 73 18 11
2017 CR-05 11 22 45 11 6 0 6 35 18 18

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 7 28 34 17 10 0 4 29 36 29
2017 CR-04 0 36 27 18 9 0 9 30 40 11
2017 CR-05 11 22 39 17 11 0 0 28 33 18
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 17 38 14 21 10 0 0 17 83 29
2017 CR-04 27 36 9 18 9 0 0 27 73 11
2017 CR-05 11 39 17 22 11 0 0 11 89 18

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 25 24
2017 CR-05 25 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 33 24
2017 CR-05 37 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CR 33 24
2017 CR-05 38 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CR 46 24
2017 CR-05 44 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CR 8 24
2017 CR-05 12 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CR 37 24
2017 CR-05 44 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CR 5 64 18 5 5 5 22
2017 CR-05 6 56 25 6 0 6 16

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 8 21 8 33 13 4 13 35 55 24
2017 CR-05 6 19 12 31 12 6 13 31 54 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 13 8 8 25 33 0 13 24 67 24
2017 CR-05 6 0 12 37 31 0 13 7 79 16
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