2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	31	44	9	10	5	75	16	782
2017	Part-time	22	64	0	11	3	86	14	20
2014	Full-time	28	38	12	12	10	66	22	744
2014	Part-time	28	48	14	10	0	76	10	21
2011	Full-time	32	40	12	9	7	72	16	831
2011	Part-time	45	46	10	0	0	90	0	22
2008	Full-time	33	41	11	8	7	74	15	703
2008	Part-time	40	37	15	5	3	77	8	41

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	37	12	11	9	0	0	68	20	783
2017	Part-time	45	19	11	21	3	0	0	64	25	20

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	37	8	5	3	0	85	7	782
2017	Part-time	44	37	11	7	0	0	82	7	20
2014	Full-time	56	27	10	3	3	1	83	7	743
2014	Part-time	61	34	5	0	0	0	95	0	21
2011	Full-time	54	31	10	2	2	0	86	4	834
2011	Part-time	68	32	0	0	0	0	100	0	22

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	38	11	9	5	75	14	778
2017	Part-time	33	53	7	0	7	86	7	20
2014	Full-time	32	37	14	9	8	69	17	744
2014	Part-time	53	33	5	9	0	86	9	21
2011	Full-time	38	40	10	8	4	79	12	834
2011	Part-time	50	46	4	0	0	96	0	22
2008	Full-time	38	42	8	9	3	80	12	711
2008	Part-time	50	41	0	5	3	92	8	41

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	30	19	12	13	0	57	25	782
2017	Part-time	33	41	7	11	8	0	75	18	20
2014	Full-time	14	31	18	18	18	1	46	36	744
2014	Part-time	34	37	5	14	9	0	72	24	21
2011	Full-time	21	33	20	12	12	1	55	24	833
2011	Part-time	54	37	4	4	0	0	91	4	22

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	35	14	13	10	0	63	24	782
2017	Part-time	33	41	7	11	8	0	75	18	20
2014	Full-time	16	33	16	19	15	0	49	35	744
2014	Part-time	28	38	5	19	9	0	67	28	21
2011	Full-time	23	40	15	11	10	1	64	21	834
2011	Part-time	49	46	4	0	0	0	96	0	22
2008	Full-time	21	35	18	14	12	1	56	26	713
2008	Part-time	33	40	14	13	0	0	73	13	41

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	25	24	18	14	14	4	0	51	30	781
2017	Part-time	30	11	23	26	7	3	0	42	34	20
2014	Full-time	18	21	18	16	22	5	0	41	40	744
2014	Part-time	25	14	29	19	9	0	5	40	30	21
2011	Full-time	25	28	16	12	15	5	0	55	28	833
2011	Part-time	31	30	17	10	4	0	8	67	15	23
2008	Full-time	20	26	18	18	13	5	1	48	32	713
2008	Part-time	19	17	16	28	13	5	2	39	44	40

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	46	30	9	6	6	2	1	78	12	782
2017	Part-time	49	33	0	15	3	0	0	82	18	20
2014	Full-time	42	28	12	8	8	2	1	72	16	744
2014	Part-time	67	18	5	10	0	0	0	86	10	21
2011	Full-time	41	29	12	8	7	2	1	72	15	833
2011	Part-time	39	37	14	4	0	0	5	81	5	22
2008	Full-time	43	26	9	9	8	4	1	72	18	712
2008	Part-time	49	24	14	5	0	7	0	79	5	41

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	45	31	8	9	6	1	1	76	15	782
2017	Part-time	60	0	11	18	11	0	0	60	29	20
2014	Full-time	41	29	10	11	8	0	0	70	20	744
2014	Part-time	58	33	0	0	10	0	0	90	10	21
2011	Full-time	40	31	9	11	8	0	1	72	19	833
2011	Part-time	44	42	8	5	0	0	0	86	5	22
2008	Full-time	38	31	8	11	10	1	1	70	22	712
2008	Part-time	42	30	11	12	5	0	0	72	17	41

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	51	26	8	6	8	78	14	781
2017	Part-time	41	11	27	14	7	52	21	20
2014	Full-time	42	29	10	8	11	71	19	742
2014	Part-time	72	24	0	5	0	95	5	21

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	35	12	10	10	5	66	21	783
2017	Part-time	44	37	11	0	7	0	82	7	20
2014	Full-time	14	30	18	15	14	9	48	32	744
2014	Part-time	43	38	0	5	9	5	85	15	21
2011	Full-time	26	28	19	10	10	7	58	22	832
2011	Part-time	30	29	28	9	0	4	61	9	22

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	25	35	14	12	13	1	0	61	25	781
2017	Part-time	48	30	11	4	7	0	0	78	11	20
2014	Full-time	13	29	19	19	17	2	0	43	37	742
2014	Part-time	38	34	10	5	9	5	0	75	15	21
2011	Full-time	24	31	18	11	14	2	0	56	25	830
2011	Part-time	40	33	13	5	0	9	0	80	5	22
2008	Full-time	18	30	16	18	14	4	0	50	34	708
2008	Part-time	26	41	15	7	3	5	3	73	11	40

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	30	18	17	13	4	0	49	32	783
2017	Part-time	49	29	11	0	11	0	0	78	11	20
2014	Full-time	8	26	18	23	19	5	0	36	44	743
2014	Part-time	19	37	11	14	9	10	0	62	26	21
2011	Full-time	15	34	18	17	12	4	0	51	31	834
2011	Part-time	34	47	9	0	0	10	0	90	0	22
2008	Full-time	9	27	18	24	16	7	0	39	42	711
2008	Part-time	14	29	20	14	5	13	5	53	23	41

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	20	29	16	14	17	4	0	52	32	782
2017	Part-time	49	18	8	15	7	3	0	69	23	20
2014	Full-time	12	28	19	18	18	5	0	42	38	744
2014	Part-time	24	37	20	5	9	5	0	64	15	21
2011	Full-time	19	32	16	14	13	6	0	54	29	834
2011	Part-time	40	27	19	9	0	5	0	71	10	22
2008	Full-time	11	25	16	20	18	10	0	40	43	712
2008	Part-time	16	30	17	14	7	10	5	55	25	41

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	17	31	14	19	15	3	49	36	782
2017	Part-time	29	46	3	11	11	0	75	22	20
2014	Full-time	8	28	17	25	20	3	37	46	744
2014	Part-time	14	37	11	10	14	14	60	28	21
2011	Full-time	15	34	18	18	14	2	49	33	834
2011	Part-time	40	23	13	19	0	5	66	20	22
2008	Full-time	13	29	15	24	16	3	44	41	711
2008	Part-time	24	31	11	19	7	7	60	28	41

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	37	12	12	8	67	20	783
2017	Part-time	45	30	0	14	10	75	25	20
2014	Full-time	22	32	16	15	14	54	29	744
2014	Part-time	48	33	10	5	5	81	9	21
2011	Full-time	24	37	14	13	11	62	24	831
2011	Part-time	40	43	4	14	0	82	14	22

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	45	9	14	8	0	0	69	22	782
2017	Part-time	22	42	8	18	3	0	8	69	23	20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	24	15	13	13	18	2	47	34	781
2017	Part-time	15	27	18	8	3	30	0	59	16	20
2014	Full-time	13	24	19	14	15	13	3	43	35	744
2014	Part-time	19	24	14	5	9	25	5	61	20	21

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	37	8	8	6	1	0	77	15	783
2017	Part-time	49	33	8	7	4	0	0	82	11	20
2014	Full-time	38	31	11	10	9	1	0	70	19	744
2014	Part-time	63	28	0	5	5	0	0	90	10	21
2011	Full-time	37	33	11	11	7	0	1	70	18	834
2011	Part-time	40	47	8	5	0	0	0	87	5	22
2008	Full-time	33	33	11	11	10	1	1	67	22	712
2008	Part-time	56	16	12	10	5	0	0	72	15	41

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	34	10	12	7	3	7	67	21	291
2014	Full-time	26	30	12	11	7	4	9	65	21	227

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	36	32	12	12	6	1	0	69	19	782
2017	Part-time	56	18	7	11	7	0	0	75	18	20
2014	Full-time	31	35	13	13	7	1	1	68	20	744
2014	Part-time	48	43	0	5	5	0	0	91	9	21
2011	Full-time	36	37	9	9	6	1	1	74	16	835
2011	Part-time	45	36	5	9	0	5	0	85	9	22
2008	Full-time	36	36	11	10	5	1	1	73	16	712
2008	Part-time	33	44	7	10	3	2	0	79	14	41

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	27	12	9	9	10	1	66	21	781
2017	Part-time	44	19	4	7	3	22	0	82	14	20
2014	Full-time	31	25	13	14	10	6	1	60	25	743
2014	Part-time	48	19	0	5	9	19	0	82	18	21
2011	Full-time	38	24	11	11	9	5	1	67	21	833
2011	Part-time	44	24	4	18	0	10	0	75	20	22
2008	Full-time	38	28	11	8	8	7	1	71	17	712
2008	Part-time	30	35	10	5	3	14	2	79	10	41

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	26	40	11	13	9	0	0	66	22	782
2017	Part-time	25	61	0	11	3	0	0	86	14	20
2014	Full-time	24	37	12	17	9	0	1	62	26	744
2014	Part-time	28	44	0	24	5	0	0	72	28	21
2011	Full-time	26	37	15	14	8	0	1	63	22	832
2011	Part-time	36	38	10	0	0	0	16	88	0	20
2008	Full-time	25	37	15	13	8	0	2	64	21	712
2008	Part-time	31	36	7	13	2	2	8	75	17	41

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	41	39	8	8	4	80	12	783
2017	Part-time	44	37	0	18	0	82	18	20
2014	Full-time	37	36	11	9	7	73	16	744
2014	Part-time	28	53	5	14	0	81	14	21
2011	Full-time	43	36	9	7	5	79	12	833
2011	Part-time	40	37	10	13	0	77	13	22
2008	Full-time	41	35	10	9	5	76	14	711
2008	Part-time	44	37	13	2	3	81	6	41

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	47	36	5	7	4	0	83	12	781
2017	Part-time	49	29	3	19	0	0	78	19	20
2014	Full-time	42	36	8	7	6	0	78	13	743
2014	Part-time	37	53	5	0	5	0	90	5	21
2011	Full-time	46	37	7	6	4	0	83	10	834
2011	Part-time	57	33	10	0	0	0	90	0	22
2008	Full-time	45	37	8	4	5	0	83	9	711
2008	Part-time	44	44	5	0	6	2	89	6	41

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	34	16	12	11	4	0	59	24	780
2017	Part-time	29	45	4	7	0	11	3	88	8	20
2014	Full-time	15	27	16	18	22	3	0	42	41	742
2014	Part-time	14	43	14	24	5	0	0	57	28	21
2011	Full-time	21	32	15	16	14	2	1	54	31	831
2011	Part-time	33	33	9	5	0	10	10	82	6	21
2008	Full-time	20	34	17	15	11	2	0	56	27	712
2008	Part-time	28	36	14	12	0	7	2	71	13	41

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	28	14	15	21	3	2	48	37	783
2017	Part-time	19	41	4	4	11	8	14	77	18	20
2014	Full-time	11	19	11	22	33	2	2	31	57	744
2014	Part-time	14	15	14	29	14	5	9	34	50	21
2011	Full-time	15	24	17	17	24	1	2	40	42	832
2011	Part-time	30	18	18	9	0	5	19	65	12	22
2008	Full-time	19	31	16	13	16	3	2	53	31	710
2008	Part-time	22	35	10	15	2	8	7	68	20	41

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	34	38	11	10	6	0	72	16	779
2017	Part-time	22	46	3	18	10	0	68	29	20
2014	Full-time	24	38	12	13	12	0	63	25	744
2014	Part-time	28	47	14	11	0	0	75	11	21
2011	Full-time	32	38	10	12	6	1	71	18	835
2011	Part-time	37	50	9	4	0	0	86	4	22

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	34	14	9	7	70	16	782
2017	Part-time	52	11	8	18	11	63	29	20
2014	Full-time	30	33	13	12	11	63	23	743
2014	Part-time	42	44	14	0	0	86	0	21

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	39	11	10	7	1	1	72	17	779
2017	Part-time	45	26	11	7	10	0	0	71	18	20
2014	Full-time	29	34	14	13	9	0	0	63	22	744
2014	Part-time	38	48	5	5	5	0	0	86	9	21
2011	Full-time	38	36	11	9	4	1	1	75	13	835
2011	Part-time	53	47	0	0	0	0	0	100	0	22

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	20	39	19	10	8	4	0	62	19	782
2017	Part-time	30	27	19	18	0	3	3	61	19	20

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	40	33	8	10	8	1	0	73	19	783
2017	Part-time	56	11	8	18	3	4	0	69	23	20
2014	Full-time	32	34	11	12	11	0	0	66	23	743
2014	Part-time	57	24	19	0	0	0	0	81	0	21
2011	Full-time	36	37	12	8	6	0	1	73	15	833
2011	Part-time	51	36	4	5	5	0	0	87	9	22

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	39	27	7	9	8	1	9	73	19	782
2017	Part-time	30	7	18	7	18	3	15	46	31	20
2014	Full-time	31	21	9	15	13	2	10	59	32	744
2014	Part-time	18	29	5	9	5	10	25	71	22	21
2011	Full-time	30	21	10	15	12	1	11	58	30	834
2011	Part-time	18	37	4	0	18	0	23	72	23	22
2008	Full-time	36	22	9	11	11	2	10	66	25	711
2008	Part-time	26	17	10	3	8	12	23	67	17	41

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	35	20	11	7	1	62	18	783
2017	Part-time	56	26	14	3	0	0	82	3	20
2014	Full-time	27	34	19	11	9	1	61	20	743
2014	Part-time	48	33	14	5	0	0	81	5	21
2011	Full-time	28	38	19	9	5	1	67	14	831
2011	Part-time	32	59	0	9	0	0	91	9	22
2008	Full-time	26	33	20	11	10	1	60	21	711
2008	Part-time	37	43	17	2	0	0	80	2	41

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	22	6	6	7	5	6	78	15	781
2017	Part-time	71	15	0	3	0	0	11	96	4	20
2014	Full-time	38	18	11	8	9	6	9	66	21	744
2014	Part-time	71	24	0	0	0	0	5	100	0	21
2011	Full-time	34	23	12	9	11	4	7	65	22	834
2011	Part-time	59	28	4	0	0	0	9	95	0	22

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Full-time	50	19	32	782
2017	Part-time	29	14	57	20
2014	Full-time	52	18	30	743
2014	Part-time	28	34	37	21
2011	Full-time	47	22	31	833
2011	Part-time	67	9	25	23

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Full-time	4	19	60	3	6	7	384
2014	Full-time	5	18	63	6	9999	8	389
2011	Full-time	7	22	56	5	9999	10	394
2011	Part-time	21	13	25	13	9999	28	15

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	41	37	8	8	5	1	79	13	783
2017	Part-time	45	33	11	11	0	0	78	11	20
2014	Full-time	36	36	12	11	5	0	72	16	743
2014	Part-time	62	24	5	5	5	0	86	9	21
2011	Full-time	37	40	11	7	4	0	78	10	832
2011	Part-time	49	37	4	9	0	0	87	9	22
2008	Full-time	40	37	11	7	5	1	77	12	711
2008	Part-time	35	52	2	5	3	2	89	8	41

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	43	17	9	6	1	0	68	15	779
2017	Part-time	41	48	0	11	0	0	0	89	11	20
2014	Full-time	22	39	19	12	6	2	0	63	18	744
2014	Part-time	33	48	19	0	0	0	0	81	0	21
2011	Full-time	43	36	10	6	4	1	1	80	10	831
2011	Part-time	44	42	4	4	0	5	0	91	5	22

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	27	39	13	4	1	2	18	42	781
2017	Part-time	4	26	44	11	8	3	4	20	32	20
2014	Full-time	16	26	37	14	5	1	1	19	43	744
2014	Part-time	14	10	38	19	14	0	5	35	25	21
2011	Full-time	13	24	35	18	7	1	2	25	39	829
2011	Part-time	9	14	45	29	4	0	0	33	22	22
2008	Full-time	15	30	35	14	5	0	1	19	45	709
2008	Part-time	8	23	33	28	5	0	3	33	32	41

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	14	21	28	21	10	3	2	33	38	779
2017	Part-time	11	26	26	11	15	7	4	29	42	20
2014	Full-time	22	27	28	13	7	2	1	21	51	743
2014	Part-time	14	19	14	24	24	0	5	50	35	21
2011	Full-time	17	16	26	24	14	2	3	39	34	832
2011	Part-time	5	13	23	14	26	10	9	49	22	22
2008	Full-time	21	27	26	14	8	2	2	23	50	705
2008	Part-time	6	9	31	23	19	7	5	48	17	41

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	24	30	16	5	1	3	21	48	780
2017	Part-time	18	15	53	7	4	0	4	11	34	20
2014	Full-time	29	28	27	11	4	1	2	15	58	744
2014	Part-time	29	14	10	19	19	5	5	42	48	21
2011	Full-time	23	27	28	14	5	1	2	20	52	828
2011	Part-time	18	13	19	13	14	5	18	35	40	22
2008	Full-time	28	28	24	11	5	1	3	16	58	710
2008	Part-time	9	23	21	25	9	10	3	39	37	41

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	16	25	33	18	7	1	2	25	42	777
2017	Part-time	12	19	15	27	23	0	4	52	32	19
2014	Full-time	17	25	32	17	6	1	1	23	43	744
2014	Part-time	5	10	23	24	39	0	0	63	14	21
2011	Full-time	14	22	35	19	8	1	2	27	37	832
2011	Part-time	4	17	25	27	18	0	8	49	23	23
2008	Full-time	17	25	31	19	6	0	2	26	43	708
2008	Part-time	2	8	21	38	26	2	3	67	11	41

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	28	25	26	11	7	2	2	19	55	778
2017	Part-time	23	10	22	19	19	0	7	41	35	20
2014	Full-time	31	27	23	12	5	1	1	17	60	744
2014	Part-time	19	14	5	19	39	0	5	61	34	21
2011	Full-time	22	24	26	16	8	1	2	25	48	830
2011	Part-time	9	14	31	27	5	0	13	38	27	22
2008	Full-time	19	23	28	17	8	2	3	27	44	708
2008	Part-time	2	12	24	26	28	0	8	59	15	41

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	23	29	13	8	2	2	21	48	781
2017	Part-time	11	33	23	15	4	4	11	22	52	20
2014	Full-time	18	21	32	17	8	2	3	26	41	742
2014	Part-time	5	19	18	24	29	0	5	56	25	21
2011	Full-time	15	19	27	23	10	2	3	35	37	830
2011	Part-time	5	13	23	18	17	9	14	46	23	22
2008	Full-time	25	26	27	13	6	2	2	19	53	709
2008	Part-time	5	20	23	13	16	12	12	38	32	41

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	22	32	12	7	3	2	20	47	783
2017	Part-time	7	26	34	11	11	8	4	25	37	20
2014	Full-time	27	26	29	12	5	1	1	17	54	743
2014	Part-time	9	15	18	19	33	0	5	55	26	21

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	47	26	8	10	9	0	73	19	783
2017	Part-time	37	45	4	4	11	0	82	14	20
2014	Full-time	40	26	10	13	10	1	66	23	744
2014	Part-time	53	19	10	10	9	0	72	19	21

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	48	32	8	8	5	80	12	780
2017	Part-time	56	30	4	11	0	85	11	20
2014	Full-time	42	34	9	10	5	76	15	744
2014	Part-time	57	19	14	5	5	76	9	21

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	35	36	14	4	5	6	75	10	780
2017	Part-time	68	10	11	7	4	0	78	11	20
2014	Full-time	33	33	20	4	3	8	71	7	742
2014	Part-time	53	24	14	0	0	10	84	0	21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	33	41	11	7	5	2	76	13	779
2017	Part-time	56	25	7	3	0	8	89	4	20
2014	Full-time	30	36	17	7	5	4	69	13	744
2014	Part-time	48	38	14	0	0	0	86	0	21
2011	Full-time	28	39	16	7	5	4	71	12	834
2011	Part-time	35	56	0	9	0	0	91	9	22

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	42	37	9	7	5	0	0	79	12	782
2017	Part-time	56	29	3	11	0	0	0	85	11	20
2014	Full-time	34	36	14	8	6	1	0	71	14	744
2014	Part-time	62	19	10	5	5	0	0	81	9	21
2011	Full-time	37	38	13	6	6	0	0	75	12	834
2011	Part-time	55	37	0	0	4	0	4	95	5	23
2008	Full-time	32	38	12	10	8	1	0	71	17	710
2008	Part-time	48	41	5	5	2	0	0	88	7	41

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	30	13	11	9	4	4	64	22	781
2017	Part-time	30	34	7	0	7	23	0	82	9	20
2014	Full-time	28	31	13	11	10	3	3	63	23	744
2014	Part-time	57	19	14	5	0	5	0	80	5	21

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	41	38	10	4	3	4	0	83	7	778
2017	Part-time	52	18	7	15	0	8	0	76	16	20
2014	Full-time	33	38	13	6	2	6	0	77	9	744
2014	Part-time	56	20	19	5	0	0	0	76	5	21
2011	Full-time	39	34	12	5	4	6	1	78	9	831
2011	Part-time	49	36	5	4	0	5	0	90	5	22

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	32	36	13	10	6	2	0	70	16	780
2017	Part-time	46	30	0	4	14	3	3	81	19	20
2014	Full-time	31	35	12	11	6	4	1	69	18	744
2014	Part-time	42	14	19	20	0	5	0	59	21	21
2011	Full-time	32	32	13	9	6	5	2	70	16	827
2011	Part-time	49	27	0	9	0	5	10	90	10	22
2008	Full-time	29	34	12	11	8	6	1	67	20	712
2008	Part-time	26	31	7	5	11	14	7	71	19	41

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	24	36	18	11	6	4	1	63	18	780
2017	Part-time	24	40	12	19	4	0	0	65	23	19
2014	Full-time	21	34	19	13	6	5	1	59	21	744
2014	Part-time	33	33	14	10	5	5	0	69	16	21
2011	Full-time	18	33	20	13	9	5	2	55	24	831
2011	Part-time	22	22	10	33	9	4	0	46	43	22

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	13	21	17	16	17	13	3	41	39	781
2017	Part-time	11	23	4	18	7	27	11	53	41	20
2014	Full-time	11	16	18	19	23	10	2	32	47	744
2014	Part-time	28	37	14	5	5	10	0	73	11	21
2011	Full-time	12	16	19	16	19	13	6	34	43	831
2011	Part-time	28	22	9	0	14	10	18	69	19	22

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	49	5	11	5	79	16	783
2017	Part-time	18	75	0	3	3	93	7	20
2014	Full-time	32	47	5	11	5	79	16	744
2014	Part-time	48	43	0	5	5	91	9	21
2011	Full-time	37	44	4	12	3	82	15	833
2011	Part-time	48	47	0	5	0	95	5	22
2008	Full-time	37	46	4	9	4	83	13	711
2008	Part-time	47	42	2	9	0	89	9	40

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	42	35	7	9	6	78	15	780
2017	Part-time	41	45	3	7	3	86	11	20
2014	Full-time	44	32	7	11	6	76	17	744
2014	Part-time	57	43	0	0	0	100	0	21
2011	Full-time	45	34	7	10	5	79	14	832
2011	Part-time	57	28	10	5	0	85	5	22

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	45	39	6	6	3	0	84	10	780
2017	Part-time	63	30	0	7	0	0	93	7	20
2014	Full-time	42	37	10	7	3	1	80	10	743
2014	Part-time	57	19	19	0	5	0	76	5	21

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	68	22	5	2	2	1	1	92	3	781
2017	Part-time	79	11	3	0	3	3	0	93	4	20
2014	Full-time	66	23	5	3	2	1	1	90	5	744
2014	Part-time	86	14	0	0	0	0	0	100	0	21
2011	Full-time	69	19	6	3	1	1	1	90	4	833
2011	Part-time	78	18	4	0	0	0	0	96	0	22
2008	Full-time	69	21	4	4	2	0	0	91	5	710
2008	Part-time	77	16	7	0	0	0	0	93	0	41

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	62	22	6	7	3	0	84	10	782
2017	Part-time	75	18	3	0	4	0	93	4	20
2014	Full-time	64	18	5	9	5	0	82	13	744
2014	Part-time	76	14	5	5	0	0	90	5	21
2011	Full-time	62	20	6	8	4	1	82	12	832
2011	Part-time	78	14	0	9	0	0	91	9	22
2008	Full-time	59	22	6	8	5	0	81	13	711
2008	Part-time	77	19	2	0	0	2	98	0	41

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	72	16	6	4	2	1	88	6	783
2017	Part-time	86	11	0	0	4	0	96	4	20
2014	Full-time	72	16	4	4	3	1	89	8	743
2014	Part-time	85	11	5	0	0	0	95	0	21
2011	Full-time	69	16	6	5	2	2	87	8	830
2011	Part-time	76	15	5	0	0	5	95	0	21
2008	Full-time	65	15	6	6	4	3	83	11	710
2008	Part-time	68	15	0	0	2	14	97	3	40

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	81	12	3	2	2	1	93	4	783
2017	Part-time	93	7	0	0	0	0	100	0	20
2014	Full-time	77	12	3	3	2	2	91	5	744
2014	Part-time	95	5	0	0	0	0	100	0	21
2011	Full-time	74	14	5	3	3	1	89	6	832
2011	Part-time	73	23	4	0	0	0	96	0	22
2008	Full-time	79	10	4	3	2	2	91	5	711
2008	Part-time	92	3	0	0	0	5	100	0	41

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	59	23	8	6	2	1	1	84	8	781
2017	Part-time	67	18	8	0	4	0	3	88	4	20
2014	Full-time	53	30	8	4	3	1	1	85	7	743
2014	Part-time	61	14	5	15	0	0	5	79	16	21

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	65	20	7	2	1	4	1	89	3	780
2017	Part-time	78	11	0	0	0	11	0	100	0	20
2014	Full-time	64	24	5	2	1	2	2	91	3	744
2014	Part-time	76	19	0	0	0	5	0	100	0	21
2011	Full-time	64	19	8	1	1	2	5	89	2	831
2011	Part-time	63	12	9	0	0	4	11	89	0	22
2008	Full-time	62	20	8	2	1	3	4	87	4	712
2008	Part-time	59	14	2	5	0	7	13	91	6	41

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	17	83	783
2014	Full-time	24	76	742

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Full-time	40	133
2014	Full-time	42	180

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Full-time	80	133
2014	Full-time	73	180

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	133
2014	Full-time	9	180

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Full-time	0	133
2014	Full-time	0	180

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	133
2014	Full-time	7	180

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	Full-time	3	180

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Full-time	41	133
2014	Full-time	42	180

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Full-time	58	133
2014	Full-time	50	180

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Full-time	52	133
2014	Full-time	46	180

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Full-time	38	133
2014	Full-time	41	180

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Full-time	43	133
2014	Full-time	41	180

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Full-time	54	133
2014	Full-time	54	180

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Full-time	34	133
2014	Full-time	33	180

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Full-time	0	133
2014	Full-time	0	180

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	133
2014	Full-time	11	180

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	133
2014	Full-time	13	180

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Full-time	60	133
2014	Full-time	50	180

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Full-time	26	133
2014	Full-time	33	180

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	13	133
2014	Full-time	15	180

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Full-time	58	133
2014	Full-time	56	180

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Full-time	28	133
2014	Full-time	34	180

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	133
2014	Full-time	13	180

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Full-time	25	133
2014	Full-time	19	180

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	133
2014	Full-time	6	180

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	133
2014	Full-time	4	180

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	133
2014	Full-time	18	180

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	133
2014	Full-time	10	180

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Full-time	22	133
2014	Full-time	24	180

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	127
2014	Full-time	9	172

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Full-time	15	127
2014	Full-time	16	172

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Full-time	5	127
2014	Full-time	12	172

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Full-time	6	127
2014	Full-time	6	172

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	127
2014	Full-time	12	172

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	127
2014	Full-time	13	172

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	16	127
2014	Full-time	8	172

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	127
2014	Full-time	9	172

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	127
2014	Full-time	11	172

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Full-time	38	127
2014	Full-time	35	172

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	16	127
2014	Full-time	9	172

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Full-time	57	127
2014	Full-time	53	172

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Full-time	4	127
2014	Full-time	3	172

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Full-time	60	127
2014	Full-time	63	172

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	12	127
2014	Full-time	12	172

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	92	8	133

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	11	14	19	7	10	30	9	41	28	781
2017	Part-time	15	4	7	7	4	53	11	51	29	20
2014	Full-time	11	17	17	11	11	28	6	42	32	743
2014	Part-time	9	5	19	0	5	28	34	36	13	21

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	29	18	9	8	11	1	60	20	782
2017	Part-time	14	49	4	7	3	19	3	82	14	20
2014	Full-time	19	29	22	10	8	11	1	54	21	744
2014	Part-time	28	34	24	0	5	10	0	69	5	21
2011	Full-time	23	30	20	8	6	12	1	61	16	833
2011	Part-time	36	30	8	0	0	22	4	89	0	23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	8	92	782
2014	Full-time	7	93	743
2014	Part-time	0	100	21

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Full-time	38	65
2014	Full-time	37	54

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Full-time	84	65
2014	Full-time	83	54

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	65

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2017	Full-time	0	65
2014	Full-time	0	54

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	65

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Full-time	27	64
2014	Full-time	17	54

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Full-time	27	64
2014	Full-time	11	54

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Full-time	20	64
2014	Full-time	9	54

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	64

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Full-time	23	64
2014	Full-time	45	54

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Full-time	33	64
2014	Full-time	32	54

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Full-time	0	64

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	64
2014	Full-time	9	54

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Full-time	23	64
2014	Full-time	25	54

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Full-time	19	64
2014	Full-time	9	54

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2014	Full-time	0	54

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	64
2014	Full-time	37	54

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Full-time	29	65
2014	Full-time	26	54

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	65
2014	Full-time	15	54

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	Full-time	15	54

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Full-time	16	65
2014	Full-time	24	54

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	65
2014	Full-time	13	54

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	7	65
2014	Full-time	21	54

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Full-time	43	65
2014	Full-time	41	54

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	63
2014	Full-time	0	50

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Full-time	14	63

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	Full-time	0	50

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	Full-time	0	50

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	63

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	63

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Full-time	9	63
2014	Full-time	14	50

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Full-time	28	63
2014	Full-time	26	50

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Full-time	10	63
2014	Full-time	10	50

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Full-time	47	63
2014	Full-time	54	50

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Full-time	57	63
2014	Full-time	74	50

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	11	63
2014	Full-time	13	50

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	91	9	65

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	12	13	19	3	4	42	8	50	13	783
2017	Part-time	22	0	0	11	0	56	11	67	33	20
2014	Full-time	9	13	21	3	3	41	9	45	14	744
2014	Part-time	5	5	14	0	5	48	24	33	17	21

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	29	17	4	4	18	1	69	10	780
2017	Part-time	33	19	11	11	0	22	3	70	14	20
2014	Full-time	21	29	21	4	3	20	2	65	9	744
2014	Part-time	32	30	14	0	9	14	0	72	11	21
2011	Full-time	27	31	18	4	2	17	0	70	8	829
2011	Part-time	40	19	13	0	0	29	0	81	0	22

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	16	84	781
2017	Part-time	26	74	20
2014	Full-time	16	84	743

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Full-time	80	20	130
2014	Full-time	75	25	116

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	53	33	4	8	1	1	0	87	9	104
2014	Full-time	55	32	5	7	1	0	0	87	8	85

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	43	9	7	5	2	8	77	13	782
2017	Part-time	15	18	18	7	4	8	31	53	17	20
2014	Full-time	25	50	8	5	2	1	8	83	8	744
2014	Part-time	23	33	14	6	0	5	19	74	8	21
2011	Full-time	24	48	9	6	3	1	9	80	10	831
2011	Part-time	9	31	5	0	4	4	45	81	9	22
2008	Full-time	22	43	9	9	4	2	11	75	14	713
2008	Part-time	14	24	6	14	12	19	12	54	37	41

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	7	16	18	7	6	36	11	42	24	780
2017	Part-time	7	7	7	7	3	37	31	45	33	20
2014	Full-time	6	15	23	7	6	32	12	37	22	744
2014	Part-time	5	0	28	0	0	29	38	14	0	21
2011	Full-time	7	18	25	6	5	28	10	41	18	830
2011	Part-time	14	9	13	0	0	18	46	63	0	22

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	37	26	10	3	3	13	8	80	8	783
2017	Part-time	29	11	11	3	0	15	31	74	6	20
2014	Full-time	30	31	13	3	3	11	8	76	8	744
2014	Part-time	42	19	10	0	0	11	19	87	0	21
2011	Full-time	32	28	13	5	4	10	8	73	11	832
2011	Part-time	21	10	4	9	0	10	45	69	21	22
2008	Full-time	31	29	10	4	2	13	11	79	8	713
2008	Part-time	19	26	8	0	2	31	14	81	4	41

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	28	11	5	4	18	7	73	12	783
2017	Part-time	25	8	11	0	0	25	31	76	0	20
2014	Full-time	20	27	17	6	4	17	8	63	14	743
2014	Part-time	37	10	19	0	0	15	19	71	0	21
2011	Full-time	25	28	16	6	4	14	7	67	13	832
2011	Part-time	21	10	4	5	0	10	50	78	12	22
2008	Full-time	25	28	13	7	5	12	9	68	15	712
2008	Part-time	28	14	9	0	2	19	27	78	4	41

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	57	25	6	5	6	0	0	82	11	782
2017	Part-time	48	38	0	7	7	0	0	86	14	20

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	58	25	7	3	5	1	0	85	8	782
2017	Part-time	56	19	8	11	7	0	0	75	18	20

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	27	42	12	10	5	4	0	72	16	783
2017	Part-time	18	38	7	34	3	0	0	56	37	20

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	16	36	13	19	14	1	0	53	33	781
2017	Part-time	18	49	19	3	10	0	0	67	14	20

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	24	20	16	22	0	1	42	37	780
2017	Part-time	4	22	7	27	41	0	0	26	68	20

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	12	23	27	19	18	0	1	36	37	782
2017	Part-time	34	18	29	8	11	0	0	52	19	20

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	15	27	25	18	14	0	1	42	33	776
2017	Part-time	37	26	22	3	11	0	0	63	15	20

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	13	19	24	20	24	0	1	32	44	780
2017	Part-time	34	7	30	18	11	0	0	41	30	20

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	30	27	20	10	9	0	4	59	20	781
2017	Part-time	56	7	11	11	3	0	11	71	17	20

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	25	26	24	14	11	0	0	51	25	780
2017	Part-time	26	37	15	11	11	0	0	63	23	20

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	23	32	23	12	9	1	1	55	21	780
2017	Part-time	25	31	29	11	4	0	0	56	14	20

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	18	29	25	14	13	0	1	47	27	779
2017	Part-time	25	30	23	18	4	0	0	56	22	20

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	21	28	21	16	13	0	1	49	29	779
2017	Part-time	18	19	27	26	11	0	0	37	37	20

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	29	32	21	10	8	0	1	62	18	777
2017	Part-time	37	30	26	3	4	0	0	67	7	20

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	57	22	12	5	2	0	1	80	8	783
2017	Part-time	41	34	22	4	0	0	0	75	4	20

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	69	12	6	4	4	1	3	84	9	781
2017	Part-time	93	4	0	3	0	0	0	97	3	20

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	54	26	11	3	3	0	2	82	7	781
2017	Part-time	59	26	11	3	0	0	0	85	3	20

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	53	20	11	8	6	0	2	74	14	781
2017	Part-time	52	27	14	0	7	0	0	79	7	20

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	52	15	6	2	1	0	23	87	4	780
2017	Part-time	52	11	0	0	0	0	37	100	0	20

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	64	19	7	1	1	0	8	90	3	777
2017	Part-time	82	15	4	0	0	0	0	96	0	20

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	73	9	6	3	4	0	5	87	7	783
2017	Part-time	26	10	15	18	30	0	0	37	49	20

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	53	25	13	4	2	0	3	80	6	782
2017	Part-time	44	33	15	0	8	0	0	77	8	20

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	9	25	40	17	9	0	0	34	26	783
2017	Part-time	11	26	37	26	0	0	0	37	26	20

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	12	24	39	17	8	0	0	25	36	780
2017	Part-time	19	14	26	34	7	0	0	41	33	20

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	22	26	20	15	15	2	1	22	78	781
2017	Part-time	11	23	15	8	44	0	0	11	89	20

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	22	591
2017	Part-time	76	17

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	35	591
2017	Part-time	63	17

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	17	591
2017	Part-time	58	17

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Full-time	56	591
2017	Part-time	4	17

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Full-time	8	591
2017	Part-time	9	17

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Full-time	41	591
2017	Part-time	16	17

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Full-time	3	42	20	10	4	20	580
2017	Part-time	0	46	9	17	8	21	17

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	11	18	14	20	27	2	9	33	52	594
2017	Part-time	8	21	16	17	38	0	0	29	54	17

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Full-time	2	6	8	17	59	2	5	9	83	592
2017	Part-time	8	0	4	21	67	0	0	8	88	17

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Public Safety Canada by Question 100. Do you work full-time or part-time?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.