2017 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 49 35 8 6 1 0 0 84 7 154
2017 Non-supervisor 35 47 9 6 2 0 0 82 9 309
2014 Supervisor 41 44 10 4 2 0 0 84 6 134
2014 Non-supervisor 34 39 14 10 4 0 0 72 14 319
2011 Supervisor 48 38 8 5 2 0 0 86 6 185
2011 Non-supervisor 40 41 12 4 3 0 0 81 7 431
2008 Supervisor 49 34 8 7 1 0 0 84 8 158
2008 Non-supervisor 38 40 12 8 3 0 0 78 10 385

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 36 36 15 8 5 0 0 71 13 153
2017 Non-supervisor 31 39 13 11 6 1 0 70 16 309

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 59 34 6 1 1 0 0 92 1 154
2017 Non-supervisor 48 39 10 2 1 0 0 87 3 309
2014 Supervisor 64 30 4 1 1 0 0 94 2 134
2014 Non-supervisor 57 29 10 3 1 0 0 86 4 319
2011 Supervisor 67 28 3 2 1 0 0 95 3 185
2011 Non-supervisor 59 33 6 1 1 0 0 92 2 431

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 51 35 8 4 2 0 0 86 6 154
2017 Non-supervisor 42 43 10 3 2 0 0 85 5 309
2014 Supervisor 50 37 9 2 1 0 0 88 3 134
2014 Non-supervisor 44 35 13 6 2 0 0 79 8 319
2011 Supervisor 54 36 6 3 1 0 0 90 4 185
2011 Non-supervisor 48 40 8 3 2 0 0 88 4 431
2008 Supervisor 52 40 3 4 0 0 0 92 4 159
2008 Non-supervisor 42 44 7 5 1 0 0 87 6 386

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 40 36 14 7 4 0 0 76 10 154
2017 Non-supervisor 40 31 19 6 4 1 0 71 9 308
2014 Supervisor 38 38 18 4 2 0 0 76 6 134
2014 Non-supervisor 37 38 13 8 4 0 0 75 12 318
2011 Supervisor 45 38 10 4 3 0 0 83 7 185
2011 Non-supervisor 40 37 13 6 4 0 0 77 9 431

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 35 39 15 7 3 0 0 75 10 154
2017 Non-supervisor 36 36 17 7 3 1 0 72 11 309
2014 Supervisor 36 41 15 6 3 0 0 77 9 134
2014 Non-supervisor 33 41 14 8 3 0 0 75 12 318
2011 Supervisor 44 35 13 5 2 0 0 79 7 185
2011 Non-supervisor 36 43 10 6 5 0 1 79 10 431
2008 Supervisor 29 42 16 11 1 1 0 72 13 160
2008 Non-supervisor 28 42 18 9 2 0 0 71 11 386

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 43 27 17 7 5 1 0 71 12 154
2017 Non-supervisor 39 27 17 6 6 2 2 70 13 309
2014 Supervisor 42 29 20 5 2 3 0 73 7 134
2014 Non-supervisor 40 29 12 11 4 4 1 72 15 318
2011 Supervisor 56 19 9 9 3 3 0 78 13 185
2011 Non-supervisor 42 26 13 7 6 5 1 73 14 431
2008 Supervisor 37 26 18 12 3 4 1 66 15 160
2008 Non-supervisor 33 31 16 10 8 3 0 66 18 386
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 46 35 10 5 1 0 2 83 7 154
2017 Non-supervisor 49 37 7 2 2 2 1 88 4 309
2014 Supervisor 40 42 10 2 4 1 1 84 6 134
2014 Non-supervisor 45 34 11 4 2 3 0 82 6 319
2011 Supervisor 45 35 12 5 2 1 0 80 7 185
2011 Non-supervisor 45 32 13 5 3 1 0 78 9 431
2008 Supervisor 33 33 18 8 6 2 1 68 14 160
2008 Non-supervisor 37 32 17 8 4 2 1 70 13 386

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 48 38 6 5 2 0 2 87 7 154
2017 Non-supervisor 43 41 9 4 2 1 0 85 6 309
2014 Supervisor 39 43 11 4 2 1 1 82 7 134
2014 Non-supervisor 41 38 10 6 4 1 0 79 10 318
2011 Supervisor 47 34 13 6 1 0 0 80 7 185
2011 Non-supervisor 40 39 11 6 4 0 0 79 10 431
2008 Supervisor 39 36 10 9 6 0 1 75 14 160
2008 Non-supervisor 33 33 16 13 6 0 0 66 19 385

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 51 26 13 5 3 0 2 79 8 154
2017 Non-supervisor 52 31 8 4 4 0 0 84 8 309
2014 Supervisor 42 38 13 3 2 1 1 81 5 134
2014 Non-supervisor 48 32 10 7 3 0 0 80 10 319

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 27 29 23 13 7 1 0 57 20 154
2017 Non-supervisor 23 37 18 9 4 9 0 66 14 309
2014 Supervisor 27 42 18 6 6 1 0 70 12 134
2014 Non-supervisor 23 40 18 8 3 8 0 68 12 318
2011 Supervisor 24 36 17 13 4 6 0 64 18 185
2011 Non-supervisor 23 34 20 9 4 9 1 63 15 431

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 21 29 23 15 8 3 0 52 24 154
2017 Non-supervisor 18 33 24 13 8 4 0 54 21 309
2014 Supervisor 21 40 23 9 5 1 0 62 14 134
2014 Non-supervisor 16 42 21 13 4 3 0 61 18 318
2011 Supervisor 23 37 21 13 5 1 0 61 19 185
2011 Non-supervisor 23 37 21 9 6 2 0 62 16 431
2008 Supervisor 14 42 20 12 9 3 0 58 22 160
2008 Non-supervisor 19 38 23 11 7 2 0 58 19 386

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 13 25 33 19 9 1 0 38 29 154
2017 Non-supervisor 9 33 27 13 8 9 1 46 23 309
2014 Supervisor 12 37 30 14 6 1 0 50 20 134
2014 Non-supervisor 12 35 26 15 5 8 0 51 21 318
2011 Supervisor 14 33 22 20 9 2 0 48 30 185
2011 Non-supervisor 11 40 21 15 6 7 0 55 23 431
2008 Supervisor 5 34 23 25 10 4 0 40 36 160
2008 Non-supervisor 8 33 27 16 8 8 1 45 26 385

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 24 27 22 18 7 2 0 52 25 154
2017 Non-supervisor 16 35 22 13 8 6 0 53 23 309
2014 Supervisor 22 41 17 15 5 1 0 64 19 134
2014 Non-supervisor 18 38 22 7 7 8 0 61 16 318
2011 Supervisor 25 37 17 11 10 1 0 62 21 185
2011 Non-supervisor 22 39 16 11 6 6 0 65 18 431
2008 Supervisor 14 45 15 19 6 1 1 60 25 160
2008 Non-supervisor 16 35 20 13 7 8 1 56 22 386

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 22 36 24 12 5 1 0 59 17 153
2017 Non-supervisor 12 46 16 13 8 5 0 62 22 308
2014 Supervisor 19 42 24 11 4 1 0 61 15 134
2014 Non-supervisor 16 37 25 14 5 3 0 55 20 318
2011 Supervisor 16 41 20 17 5 1 0 57 23 185
2011 Non-supervisor 14 43 19 15 7 2 0 58 22 429
2008 Supervisor 16 42 19 14 10 0 0 58 24 160
2008 Non-supervisor 15 38 24 13 7 3 0 55 21 386
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 29 33 17 14 7 0 0 62 21 154
2017 Non-supervisor 25 46 11 13 5 0 0 71 19 309
2014 Supervisor 23 46 14 12 5 0 0 69 17 134
2014 Non-supervisor 22 38 18 16 6 0 0 60 22 319
2011 Supervisor 26 39 17 13 6 0 0 65 19 185
2011 Non-supervisor 24 40 18 12 6 0 0 65 18 430

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 30 44 15 8 3 0 0 74 11 154
2017 Non-supervisor 26 44 15 10 5 0 0 70 15 309

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 15 31 25 13 5 7 5 52 20 154
2017 Non-supervisor 9 14 19 10 7 32 8 39 29 309
2014 Supervisor 17 33 22 13 7 5 3 54 22 134
2014 Non-supervisor 8 20 16 16 8 27 6 41 36 318

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 41 37 13 7 2 0 0 78 9 153
2017 Non-supervisor 39 41 11 5 3 1 0 81 8 309
2014 Supervisor 38 39 10 9 3 1 1 78 12 134
2014 Non-supervisor 35 43 11 8 3 1 0 78 11 319
2011 Supervisor 38 36 15 8 4 0 0 73 12 185
2011 Non-supervisor 37 35 12 8 5 1 0 73 14 431
2008 Supervisor 24 39 14 13 9 1 1 63 22 160
2008 Non-supervisor 31 33 16 14 6 0 0 64 20 385

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 23 32 22 7 3 3 11 63 11 153
2014 Supervisor 18 43 15 8 2 2 13 71 12 134

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 40 42 11 4 1 1 0 83 5 154
2017 Non-supervisor 40 40 11 4 2 2 1 82 7 309
2014 Supervisor 39 45 10 4 1 1 0 84 6 134
2014 Non-supervisor 32 46 10 6 1 1 3 82 7 319
2011 Supervisor 45 38 9 5 2 1 0 84 7 185
2011 Non-supervisor 40 39 9 6 4 1 2 81 10 430
2008 Supervisor 36 40 13 8 3 1 1 77 11 160
2008 Non-supervisor 32 40 10 10 3 4 1 76 14 386

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 42 39 8 7 3 1 0 81 11 154
2017 Non-supervisor 26 33 11 9 6 14 2 70 17 308
2014 Supervisor 49 29 15 2 2 1 1 80 4 134
2014 Non-supervisor 28 27 14 9 5 12 4 66 18 319
2011 Supervisor 47 33 11 4 4 1 1 82 8 185
2011 Non-supervisor 34 30 12 7 7 10 1 71 16 430
2008 Supervisor 45 30 9 7 5 4 1 78 13 159
2008 Non-supervisor 27 31 17 8 6 10 1 65 16 386

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 48 36 10 4 1 0 0 84 5 154
2017 Non-supervisor 38 42 9 7 3 0 1 81 10 309
2014 Supervisor 47 40 7 4 2 0 0 87 6 134
2014 Non-supervisor 34 41 13 7 3 1 0 76 11 319
2011 Supervisor 54 37 4 4 1 0 1 91 4 185
2011 Non-supervisor 37 40 13 5 3 0 2 79 8 431
2008 Supervisor 41 39 11 7 1 0 1 81 8 160
2008 Non-supervisor 34 40 13 10 2 0 2 75 12 386

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 58 34 4 3 1 0 0 92 4 154
2017 Non-supervisor 43 43 9 3 1 0 0 86 5 308
2014 Supervisor 45 46 6 2 1 0 0 91 3 134
2014 Non-supervisor 39 42 10 8 2 0 0 80 9 319
2011 Supervisor 61 30 5 3 1 0 0 91 4 185
2011 Non-supervisor 47 35 11 5 2 0 0 82 7 430
2008 Supervisor 51 38 7 4 1 0 0 88 5 160
2008 Non-supervisor 43 41 7 8 2 0 0 83 9 386

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 64 31 2 2 1 0 0 95 3 154
2017 Non-supervisor 43 42 8 4 2 0 0 86 6 309
2014 Supervisor 56 37 4 2 1 0 0 93 3 134
2014 Non-supervisor 45 33 10 10 2 0 0 78 12 319
2011 Supervisor 62 30 3 3 1 0 0 93 4 185
2011 Non-supervisor 43 41 8 4 3 0 0 85 7 431
2008 Supervisor 54 37 5 4 0 0 0 91 4 160
2008 Non-supervisor 41 43 6 8 2 0 0 84 10 385

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 31 38 19 8 4 1 0 69 12 153
2017 Non-supervisor 25 41 12 10 7 3 2 69 18 308
2014 Supervisor 34 42 11 8 5 0 0 76 13 134
2014 Non-supervisor 20 37 21 11 8 3 1 59 19 318
2011 Supervisor 38 34 12 13 3 0 0 72 17 185
2011 Non-supervisor 29 38 13 11 7 2 0 68 19 431
2008 Supervisor 22 38 15 14 9 1 0 61 24 160
2008 Non-supervisor 22 33 18 15 10 2 1 56 26 386

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 15 22 17 28 14 1 3 38 44 152
2017 Non-supervisor 11 17 18 22 24 2 6 31 50 309
2014 Supervisor 10 28 19 21 18 1 4 39 41 134
2014 Non-supervisor 6 16 16 27 30 2 3 23 60 318
2011 Supervisor 14 23 15 24 20 1 3 39 46 185
2011 Non-supervisor 9 22 19 18 24 2 5 34 45 431
2008 Supervisor 14 26 13 23 21 1 2 41 45 159
2008 Non-supervisor 10 23 16 23 23 1 4 35 49 386

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 40 41 8 7 3 0 1 82 10 154
2017 Non-supervisor 27 46 14 7 5 0 1 74 12 308
2014 Supervisor 30 50 10 4 7 0 0 80 10 134
2014 Non-supervisor 23 44 16 12 5 0 0 67 16 319
2011 Supervisor 46 40 5 5 3 0 0 87 8 185
2011 Non-supervisor 32 44 11 6 5 0 0 77 12 431

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 36 38 11 12 3 0 0 74 15 154
2017 Non-supervisor 39 34 11 10 5 0 0 73 16 309
2014 Supervisor 35 42 10 8 5 0 0 77 13 134
2014 Non-supervisor 28 41 15 11 5 0 0 69 16 319

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 33 38 14 12 3 0 0 71 15 154
2017 Non-supervisor 33 40 12 9 4 1 0 75 14 308
2014 Supervisor 31 39 17 8 4 0 1 71 12 134
2014 Non-supervisor 29 42 16 10 3 0 0 71 13 319
2011 Supervisor 36 40 15 5 2 1 1 77 8 185
2011 Non-supervisor 34 44 12 6 3 0 0 78 10 431

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 24 38 22 9 5 2 0 63 14 154
2017 Non-supervisor 15 43 22 9 6 4 1 62 15 308

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 39 35 12 9 4 0 0 74 13 154
2017 Non-supervisor 47 36 9 4 2 0 2 84 6 309
2014 Supervisor 33 39 16 7 3 1 1 73 11 134
2014 Non-supervisor 37 37 14 6 4 1 2 76 10 319
2011 Supervisor 36 40 13 7 2 0 1 77 10 185
2011 Non-supervisor 41 37 11 6 4 0 1 79 10 431

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 35 26 9 10 6 0 14 71 19 152
2017 Non-supervisor 45 23 9 11 4 2 6 74 16 309
2014 Supervisor 36 35 5 11 4 0 8 78 16 134
2014 Non-supervisor 42 27 11 9 5 0 6 74 15 319
2011 Supervisor 41 30 6 7 4 0 12 80 13 185
2011 Non-supervisor 43 25 9 8 8 1 6 73 17 431
2008 Supervisor 38 31 5 8 10 0 8 75 19 159
2008 Non-supervisor 42 29 8 12 5 0 4 74 18 385

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 14 29 19 23 14 0 0 44 37 154
2017 Non-supervisor 36 39 14 9 2 0 0 76 11 308
2014 Supervisor 15 34 22 21 8 0 0 49 29 134
2014 Non-supervisor 31 42 18 5 3 0 1 73 9 319
2011 Supervisor 14 30 24 18 12 1 1 45 31 185
2011 Non-supervisor 25 37 22 10 5 0 0 63 16 431
2008 Supervisor 10 27 26 17 19 0 0 37 36 159
2008 Non-supervisor 19 34 26 13 8 0 0 53 22 386

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 45 31 8 6 2 2 6 82 8 154
2017 Non-supervisor 47 28 7 5 2 6 5 84 8 308
2014 Supervisor 34 32 12 6 3 6 6 76 10 134
2014 Non-supervisor 43 27 8 8 6 4 4 76 15 319
2011 Supervisor 42 32 9 5 3 4 5 81 9 185
2011 Non-supervisor 46 30 8 7 5 2 2 79 13 431

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Supervisor 19 56 25 153
2017 Non-supervisor 25 44 31 307
2014 Supervisor 13 52 35 134
2014 Non-supervisor 18 46 36 318
2011 Supervisor 18 59 22 185
2011 Non-supervisor 23 53 24 431

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Supervisor 18 27 40 11 0 4 29
2017 Non-supervisor 14 29 30 12 10 4 73
2014 Supervisor 28 29 21 22 9999 0 18
2014 Non-supervisor 16 29 34 14 9999 8 56
2011 Supervisor 35 23 31 6 9999 6 34
2011 Non-supervisor 13 24 35 10 9999 18 96
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 54 33 9 3 1 0 0 86 5 153
2017 Non-supervisor 35 43 11 6 4 0 0 78 11 308
2014 Supervisor 45 41 11 3 0 0 0 86 3 134
2014 Non-supervisor 32 43 15 7 1 1 0 76 9 319
2011 Supervisor 48 41 7 3 2 0 0 89 5 185
2011 Non-supervisor 38 44 9 5 3 1 0 83 8 431
2008 Supervisor 53 33 6 5 3 0 0 86 8 159
2008 Non-supervisor 41 37 15 5 3 0 0 77 8 385

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 22 40 19 11 8 0 0 62 19 153
2017 Non-supervisor 22 44 13 13 6 2 0 68 19 308
2014 Supervisor 23 44 20 11 3 0 0 67 14 134
2014 Non-supervisor 25 45 16 8 3 1 1 72 12 318
2011 Supervisor 15 42 16 19 7 1 0 57 27 185
2011 Non-supervisor 23 41 15 15 4 2 0 65 20 430

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 14 29 45 8 4 0 1 12 43 154
2017 Non-supervisor 9 25 39 19 5 0 3 25 35 305
2014 Supervisor 14 41 31 10 4 0 0 13 55 134
2014 Non-supervisor 11 31 36 16 6 0 1 22 42 318
2011 Supervisor 14 30 35 13 6 0 1 19 45 184
2011 Non-supervisor 8 28 35 18 7 0 3 26 38 428
2008 Supervisor 18 38 29 12 3 0 0 14 56 160
2008 Non-supervisor 12 32 33 14 6 1 2 21 46 385

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 12 22 31 22 9 1 3 33 35 154
2017 Non-supervisor 6 17 36 20 14 3 4 37 25 304
2014 Supervisor 17 32 33 13 4 1 0 17 50 134
2014 Non-supervisor 15 21 32 17 8 2 5 27 39 318
2011 Supervisor 6 23 35 22 9 3 2 33 31 183
2011 Non-supervisor 5 15 31 25 17 2 4 44 22 427
2008 Supervisor 16 44 27 8 4 1 0 12 61 159
2008 Non-supervisor 11 27 26 20 10 3 3 32 41 386

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 29 32 28 8 3 0 1 11 61 154
2017 Non-supervisor 21 33 24 8 7 2 4 16 58 308
2014 Supervisor 43 26 20 8 3 0 0 11 69 134
2014 Non-supervisor 29 29 25 10 4 1 3 14 60 319
2011 Supervisor 17 34 28 12 8 0 2 20 52 184
2011 Non-supervisor 17 26 31 14 8 2 2 23 45 429
2008 Supervisor 25 29 29 13 3 1 1 15 55 160
2008 Non-supervisor 20 32 27 11 5 1 3 18 54 386

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 13 37 30 15 4 0 1 19 51 154
2017 Non-supervisor 7 16 35 24 15 1 3 40 24 307
2014 Supervisor 16 36 32 13 2 0 1 15 53 134
2014 Non-supervisor 5 20 40 22 8 1 3 31 27 318
2011 Supervisor 11 30 38 16 5 0 0 21 41 184
2011 Non-supervisor 7 23 32 25 10 1 2 36 31 429
2008 Supervisor 21 38 29 9 3 0 0 11 59 160
2008 Non-supervisor 10 29 35 16 7 1 2 24 40 386

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 19 42 24 9 4 1 1 14 62 154
2017 Non-supervisor 13 25 25 18 12 1 6 32 41 306
2014 Supervisor 33 39 25 3 1 0 0 4 72 134
2014 Non-supervisor 15 32 27 13 6 1 6 21 50 318
2011 Supervisor 28 36 22 8 4 1 1 12 66 184
2011 Non-supervisor 13 27 28 18 8 2 4 28 43 428
2008 Supervisor 28 35 28 8 2 0 0 9 63 160
2008 Non-supervisor 18 27 24 17 9 1 4 27 48 386

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 5 15 29 30 17 1 4 49 21 154
2017 Non-supervisor 5 15 25 25 19 3 8 50 23 307
2014 Supervisor 5 11 30 37 13 1 3 51 17 134
2014 Non-supervisor 4 12 25 28 20 2 8 54 19 318
2011 Supervisor 4 13 27 32 17 1 6 53 19 184
2011 Non-supervisor 4 12 26 26 21 5 6 54 17 428
2008 Supervisor 16 23 33 21 8 0 1 28 38 160
2008 Non-supervisor 10 18 23 27 12 3 6 43 31 385

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 14 30 38 10 4 1 2 15 45 154
2017 Non-supervisor 14 22 38 13 7 1 4 21 38 308
2014 Supervisor 19 31 38 7 5 0 1 12 50 134
2014 Non-supervisor 14 25 36 14 6 1 4 21 42 318

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 54 32 10 3 1 1 0 86 4 154
2017 Non-supervisor 43 38 9 6 4 0 1 82 9 309
2014 Supervisor 57 30 9 3 1 0 0 88 4 134
2014 Non-supervisor 42 32 10 9 5 1 0 76 14 319

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 53 34 8 3 1 0 0 88 4 154
2017 Non-supervisor 48 39 7 4 1 0 0 87 6 309
2014 Supervisor 49 41 7 1 2 0 0 90 3 134
2014 Non-supervisor 46 39 9 4 1 0 0 86 5 319

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 46 41 8 3 1 0 0 87 5 153
2017 Non-supervisor 39 43 9 2 2 4 1 87 4 309
2014 Supervisor 47 37 12 3 1 0 0 84 4 134
2014 Non-supervisor 42 37 13 2 1 4 0 83 4 318

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 43 42 10 4 2 0 0 84 6 154
2017 Non-supervisor 39 41 13 2 3 2 0 82 5 309
2014 Supervisor 45 43 7 1 3 1 0 88 4 134
2014 Non-supervisor 42 39 11 5 2 2 0 83 7 318
2011 Supervisor 41 43 9 3 2 2 0 86 5 185
2011 Non-supervisor 38 43 11 3 3 2 0 83 6 431

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 49 35 10 3 3 0 0 84 6 154
2017 Non-supervisor 48 41 7 3 2 0 0 88 5 309
2014 Supervisor 52 39 5 1 2 0 0 91 4 132
2014 Non-supervisor 49 36 9 3 2 0 0 86 5 318
2011 Supervisor 50 40 7 2 2 0 0 89 4 185
2011 Non-supervisor 44 42 7 4 2 0 0 87 6 430
2008 Supervisor 37 44 12 4 3 0 0 81 8 160
2008 Non-supervisor 31 47 13 7 3 0 1 78 10 386

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 31 35 16 8 5 2 3 69 14 154
2017 Non-supervisor 25 36 11 7 7 7 8 72 16 309
2014 Supervisor 37 38 13 6 4 1 2 77 10 134
2014 Non-supervisor 25 31 18 9 7 5 5 62 18 319

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 37 46 11 2 2 2 0 84 5 153
2017 Non-supervisor 32 49 9 2 1 6 1 87 3 309
2014 Supervisor 34 48 11 4 1 1 0 83 6 134
2014 Non-supervisor 35 41 10 5 1 7 1 83 6 318
2011 Supervisor 32 42 17 5 3 2 0 75 8 185
2011 Non-supervisor 32 43 11 5 2 6 1 80 8 430

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 44 38 11 5 2 0 0 82 7 153
2017 Non-supervisor 28 44 14 9 2 3 1 74 11 309
2014 Supervisor 42 44 12 1 1 0 0 86 2 134
2014 Non-supervisor 37 44 8 7 2 2 0 82 9 318
2011 Supervisor 46 39 7 5 2 1 0 86 7 185
2011 Non-supervisor 35 36 11 8 3 5 2 76 12 430
2008 Supervisor 31 38 11 13 6 3 0 71 19 160
2008 Non-supervisor 22 36 15 12 8 4 2 62 22 386

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 33 43 15 4 2 2 0 78 7 153
2017 Non-supervisor 18 40 23 8 3 8 1 63 12 308
2014 Supervisor 41 43 8 2 3 1 1 86 5 134
2014 Non-supervisor 29 44 14 7 2 4 0 76 9 318
2011 Supervisor 30 42 12 10 3 3 1 74 13 185
2011 Non-supervisor 18 44 16 9 6 6 1 67 15 430

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 16 29 17 16 11 6 5 51 30 153
2017 Non-supervisor 16 21 19 16 11 12 4 44 33 308
2014 Supervisor 15 31 27 10 9 7 1 50 21 134
2014 Non-supervisor 16 26 16 18 13 10 2 48 35 318
2011 Supervisor 14 28 22 15 7 12 3 49 26 185
2011 Non-supervisor 12 24 19 13 11 17 3 45 30 431

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 49 38 7 7 0 0 0 87 7 154
2017 Non-supervisor 45 43 4 5 2 0 0 88 8 309
2014 Supervisor 43 42 4 8 2 0 0 85 11 134
2014 Non-supervisor 44 44 5 6 1 0 0 88 7 319
2011 Supervisor 62 29 2 6 1 0 0 91 7 185
2011 Non-supervisor 50 40 4 4 2 0 0 90 6 431
2008 Supervisor 55 36 2 6 2 0 0 91 8 160
2008 Non-supervisor 51 39 4 5 1 0 0 89 6 386

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 55 30 8 6 1 0 0 85 7 154
2017 Non-supervisor 50 35 7 5 3 0 0 84 9 308
2014 Supervisor 54 36 2 5 2 0 0 90 8 134
2014 Non-supervisor 51 35 6 5 3 0 0 86 8 319
2011 Supervisor 59 32 4 3 2 0 0 91 5 185
2011 Non-supervisor 47 37 7 8 2 0 0 84 10 431

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 64 31 3 1 1 0 0 95 2 154
2017 Non-supervisor 60 34 4 1 1 0 0 94 2 308
2014 Supervisor 56 37 3 3 1 0 0 93 4 134
2014 Non-supervisor 52 35 7 4 0 0 1 89 4 317

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 59 29 8 4 0 0 1 88 4 154
2017 Non-supervisor 58 31 5 3 1 1 2 91 4 308
2014 Supervisor 55 36 4 4 0 1 1 92 4 134
2014 Non-supervisor 59 29 6 5 0 0 1 88 6 318
2011 Supervisor 58 31 4 5 2 0 1 90 6 185
2011 Non-supervisor 63 25 4 6 2 1 0 89 8 431
2008 Supervisor 62 24 7 6 1 1 0 86 7 160
2008 Non-supervisor 60 23 8 5 3 1 1 84 8 385

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 47 31 9 11 3 0 0 78 14 154
2017 Non-supervisor 48 28 9 10 4 0 1 77 13 309
2014 Supervisor 45 32 11 10 2 0 0 77 12 134
2014 Non-supervisor 48 30 7 12 3 0 1 78 15 319
2011 Supervisor 50 31 6 8 3 0 1 82 11 185
2011 Non-supervisor 49 28 9 9 3 0 1 78 13 431
2008 Supervisor 53 30 6 6 5 0 0 83 11 160
2008 Non-supervisor 43 32 10 9 5 0 1 76 14 386

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 64 27 5 4 0 0 0 91 4 154
2017 Non-supervisor 58 28 4 6 2 1 1 88 8 309
2014 Supervisor 62 28 8 2 1 0 0 90 2 134
2014 Non-supervisor 62 22 7 6 1 0 1 86 7 319
2011 Supervisor 64 25 4 7 1 0 0 88 8 185
2011 Non-supervisor 58 26 6 8 1 0 0 84 10 431
2008 Supervisor 67 23 4 3 2 0 1 91 5 160
2008 Non-supervisor 61 19 7 9 3 0 1 81 12 386

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 78 15 2 1 1 0 3 96 2 154
2017 Non-supervisor 76 18 3 2 0 0 0 94 2 308
2014 Supervisor 79 14 3 2 2 0 0 93 4 134
2014 Non-supervisor 78 16 2 3 1 0 1 94 4 319
2011 Supervisor 77 14 3 4 2 1 1 92 5 185
2011 Non-supervisor 80 14 3 2 1 0 0 95 3 431
2008 Supervisor 86 7 3 4 1 0 1 93 4 159
2008 Non-supervisor 81 12 2 3 1 0 1 94 4 385

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 58 32 6 3 1 0 1 91 3 154
2017 Non-supervisor 50 34 6 7 1 2 0 86 8 309
2014 Supervisor 47 43 5 4 2 0 0 89 5 134
2014 Non-supervisor 49 35 5 7 1 1 2 87 8 317

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 63 29 4 2 1 1 1 94 3 154
2017 Non-supervisor 58 30 4 4 1 3 0 91 5 309
2014 Supervisor 63 29 5 1 1 1 0 92 2 134
2014 Non-supervisor 57 30 5 3 0 3 1 91 4 318
2011 Supervisor 68 26 3 1 0 0 2 96 1 185
2011 Non-supervisor 57 30 6 3 1 1 1 90 4 431
2008 Supervisor 67 26 4 1 0 1 1 95 1 159
2008 Non-supervisor 58 26 7 3 1 1 3 88 5 386

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 12 88 154
2017 Non-supervisor 13 87 309
2014 Supervisor 13 87 134
2014 Non-supervisor 18 82 317

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 Supervisor 56 18
2017 Non-supervisor 39 40
2014 Supervisor 33 18
2014 Non-supervisor 55 56

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Supervisor 61 18
2017 Non-supervisor 49 40
2014 Supervisor 77 18
2014 Non-supervisor 52 56

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 0 40

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 18
2017 Non-supervisor 0 40
2014 Supervisor 0 18
2014 Non-supervisor 0 56

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 21 40

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 18
2014 Supervisor 0 18
2014 Non-supervisor 0 56

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 18
2014 Supervisor 0 18
2014 Non-supervisor 0 56

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 Supervisor 45 18
2017 Non-supervisor 34 39
2014 Supervisor 55 18
2014 Non-supervisor 30 56

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 Supervisor 33 18
2017 Non-supervisor 44 39
2014 Supervisor 38 18
2014 Non-supervisor 37 56

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 Supervisor 61 18
2017 Non-supervisor 43 39
2014 Supervisor 50 18
2014 Non-supervisor 50 56

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 Supervisor 39 18
2017 Non-supervisor 35 39
2014 Supervisor 35 18
2014 Non-supervisor 35 56

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 Supervisor 28 18
2017 Non-supervisor 37 39
2014 Supervisor 28 18
2014 Non-supervisor 24 56

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 Supervisor 55 18
2017 Non-supervisor 54 39
2014 Supervisor 62 18
2014 Non-supervisor 56 56

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 Supervisor 39 18
2017 Non-supervisor 23 39
2014 Supervisor 28 18
2014 Non-supervisor 16 56

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 18
2017 Non-supervisor 0 39
2014 Supervisor 0 18

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 18
2014 Non-supervisor 0 56

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2014 Supervisor 28 18
2014 Non-supervisor 11 56

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 37 39
2014 Supervisor 50 18
2014 Non-supervisor 40 56

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 19 39
2014 Supervisor 27 18
2014 Non-supervisor 21 56

Question 65m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 9 56

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Supervisor 73 18
2017 Non-supervisor 62 39
2014 Supervisor 60 18
2014 Non-supervisor 53 56

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 Supervisor 33 18
2017 Non-supervisor 33 39
2014 Supervisor 55 18
2014 Non-supervisor 23 56

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 Supervisor 28 18
2014 Non-supervisor 11 56

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 29 39
2014 Non-supervisor 23 56

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 15 56

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 13 39
2014 Supervisor 44 18
2014 Non-supervisor 11 56

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 18
2014 Non-supervisor 9 56

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 12 39
2014 Supervisor 28 18
2014 Non-supervisor 27 56

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 17 38
2014 Non-supervisor 11 53

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 17
2017 Non-supervisor 18 38
2014 Supervisor 0 17
2014 Non-supervisor 24 53

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 13 38
2014 Non-supervisor 12 53

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 19 38
2014 Non-supervisor 11 53

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 17
2017 Non-supervisor 12 38
2014 Non-supervisor 15 53

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 12 38
2014 Non-supervisor 11 53

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 18 38

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 18 38

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 15 38
2014 Non-supervisor 13 53

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 Supervisor 29 17
2017 Non-supervisor 20 38
2014 Non-supervisor 9 53

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 13 38
2014 Supervisor 30 17
2014 Non-supervisor 13 53

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Supervisor 70 17
2017 Non-supervisor 35 38
2014 Supervisor 52 17
2014 Non-supervisor 32 53

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 17
2017 Non-supervisor 0 38
2014 Non-supervisor 0 53

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Supervisor 40 17
2017 Non-supervisor 42 38
2014 Supervisor 46 17
2014 Non-supervisor 41 53

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 29 17
2017 Non-supervisor 12 38
2014 Non-supervisor 13 53

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 94 6 18
2017 Non-supervisor 97 3 39

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 19 26 12 7 4 25 7 66 16 154
2017 Non-supervisor 11 12 13 6 6 41 11 48 25 308
2014 Supervisor 19 23 20 7 4 23 4 58 15 134
2014 Non-supervisor 14 17 15 9 5 34 6 51 23 316

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 34 36 18 7 2 3 0 72 9 154
2017 Non-supervisor 26 41 13 5 3 12 1 76 9 308
2014 Supervisor 35 45 13 3 3 1 0 81 6 134
2014 Non-supervisor 33 39 12 6 3 7 0 78 9 316
2011 Supervisor 33 41 11 6 2 5 1 79 9 185
2011 Non-supervisor 29 40 11 6 3 11 0 78 10 430

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 8 92 154
2017 Non-supervisor 6 94 309
2014 Supervisor 5 95 133
2014 Non-supervisor 7 93 315

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 32 19
2014 Non-supervisor 37 24

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 Supervisor 93 12
2017 Non-supervisor 90 19
2014 Non-supervisor 67 24

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 12
2017 Non-supervisor 0 19
2014 Non-supervisor 0 24

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 12
2017 Non-supervisor 0 19
2014 Non-supervisor 0 24

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 12

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 12

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 27 19

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 Supervisor 43 12
2014 Non-supervisor 21 23

Question 77c. Please indicate the type of discrimination you experienced. ...Colour

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 0 19

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 27 19
2014 Non-supervisor 37 23

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 12
2017 Non-supervisor 0 19
2014 Non-supervisor 0 23

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 12
2017 Non-supervisor 0 19

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 12
2017 Non-supervisor 0 19
2014 Non-supervisor 0 23

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 0 19

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 12
2017 Non-supervisor 0 19
2014 Non-supervisor 0 23

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 31 19
2014 Non-supervisor 43 23

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 42 19
2014 Non-supervisor 28 24

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 0 24

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 0 19

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 0 19

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 12
2014 Non-supervisor 0 24

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2017 Supervisor 66 12
2017 Non-supervisor 52 19
2014 Non-supervisor 55 24

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2014 Non-supervisor 22 23

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 19

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 19
2014 Non-supervisor 0 23

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 19
2014 Non-supervisor 0 23

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 0 23

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 22 23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 Supervisor 73 11
2017 Non-supervisor 48 19
2014 Non-supervisor 48 23

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 19
2014 Non-supervisor 0 23

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 Non-supervisor 62 19
2014 Non-supervisor 43 23

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 Supervisor 0 11
2017 Non-supervisor 0 19

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 81 19 11
2017 Non-supervisor 95 5 19

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 23 18 19 2 4 29 5 62 9 153
2017 Non-supervisor 12 12 16 2 2 47 10 55 9 309
2014 Supervisor 19 22 20 1 2 31 4 65 5 134
2014 Non-supervisor 14 13 12 3 2 48 8 61 11 315

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 40 32 18 3 3 4 0 76 6 154
2017 Non-supervisor 31 38 11 2 1 15 2 83 4 308
2014 Supervisor 37 37 16 2 1 7 0 80 3 134
2014 Non-supervisor 27 34 13 4 1 19 2 78 6 315
2011 Supervisor 36 43 12 2 2 6 0 83 4 184
2011 Non-supervisor 34 39 12 3 2 9 0 81 6 431

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 6 94 154
2017 Non-supervisor 12 88 307
2014 Supervisor 8 92 134
2014 Non-supervisor 10 90 315

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Supervisor 80 20 10
2017 Non-supervisor 80 20 40
2014 Supervisor 50 50 10
2014 Non-supervisor 94 6 32

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-supervisor 75 15 3 7 0 0 0 90 7 32
2014 Non-supervisor 63 17 13 3 3 0 0 80 7 30

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 25 50 8 2 1 0 13 87 4 154
2017 Non-supervisor 23 47 13 7 2 2 6 76 10 309
2014 Supervisor 24 53 9 3 0 0 11 86 3 134
2014 Non-supervisor 21 53 16 5 0 2 3 78 5 317
2011 Supervisor 27 49 8 4 1 1 10 86 5 184
2011 Non-supervisor 23 50 13 6 2 1 5 77 9 430
2008 Supervisor 34 45 6 6 0 0 8 86 7 160
2008 Non-supervisor 20 49 14 9 2 1 5 73 12 384

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 15 19 22 3 2 29 9 56 9 154
2017 Non-supervisor 12 19 16 6 3 32 12 56 16 308
2014 Supervisor 10 29 26 2 2 22 10 56 6 134
2014 Non-supervisor 9 20 22 6 2 32 9 49 13 317
2011 Supervisor 7 16 23 9 4 31 10 39 22 184
2011 Non-supervisor 6 15 22 7 4 36 10 40 19 431

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 45 34 7 2 1 2 10 89 3 154
2017 Non-supervisor 41 34 7 0 1 10 7 90 1 309
2014 Supervisor 45 35 6 1 1 2 10 90 3 134
2014 Non-supervisor 42 39 6 2 1 8 3 90 3 317
2011 Supervisor 44 31 6 1 2 5 11 89 3 184
2011 Non-supervisor 40 33 9 5 1 8 4 83 7 431
2008 Supervisor 35 35 9 2 2 9 8 84 5 160
2008 Non-supervisor 34 38 13 3 1 6 5 81 4 385

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 39 32 11 3 1 6 9 83 5 154
2017 Non-supervisor 34 32 12 2 0 13 7 83 3 309
2014 Supervisor 39 37 10 1 1 4 8 86 3 134
2014 Non-supervisor 30 40 8 1 0 17 4 88 2 316
2011 Supervisor 40 32 8 2 1 7 9 87 3 184
2011 Non-supervisor 32 33 13 2 1 13 4 80 5 431
2008 Supervisor 33 36 13 5 4 3 6 76 10 158
2008 Non-supervisor 30 39 13 6 2 6 4 77 8 386
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 57 28 6 5 2 0 2 87 7 154
2017 Non-supervisor 60 29 5 3 2 1 0 90 5 309

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 54 30 7 3 3 1 2 87 6 154
2017 Non-supervisor 57 30 6 3 2 2 0 88 5 309

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 28 53 11 5 1 3 0 83 6 154
2017 Non-supervisor 29 43 15 7 1 4 1 76 8 308

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 16 44 18 16 6 1 0 60 22 154
2017 Non-supervisor 21 38 21 14 5 1 0 60 19 308

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 56 25 10 7 1 0 1 82 8 152
2017 Non-supervisor 42 24 14 8 6 2 4 70 15 308

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 7 17 24 28 22 0 1 24 51 152
2017 Non-supervisor 14 29 27 17 11 0 2 44 28 309

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 7 23 27 30 13 0 0 30 43 152
2017 Non-supervisor 22 27 26 14 7 0 3 51 22 307

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 7 16 29 31 16 0 1 23 48 153
2017 Non-supervisor 18 23 27 15 12 0 4 43 29 309

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 18 34 25 16 7 0 1 52 23 153
2017 Non-supervisor 35 31 17 5 4 0 9 72 9 309

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 20 36 27 12 6 0 0 55 18 152
2017 Non-supervisor 29 28 29 8 5 0 1 58 13 309

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 22 30 27 16 5 1 0 52 21 152
2017 Non-supervisor 24 32 24 12 5 1 2 57 18 308

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 7 30 29 22 11 1 0 38 33 153
2017 Non-supervisor 20 35 20 15 9 0 2 56 24 309

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 18 27 31 17 7 0 1 45 24 153
2017 Non-supervisor 24 35 22 10 7 0 2 60 17 309

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 22 28 20 18 10 1 2 51 28 153
2017 Non-supervisor 29 32 22 8 4 1 4 64 13 309

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 75 18 4 2 0 0 1 94 2 153
2017 Non-supervisor 64 22 9 2 2 0 1 87 4 309

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 77 11 3 3 3 1 1 90 7 154
2017 Non-supervisor 70 12 6 3 4 0 5 86 7 307

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 53 33 8 2 3 0 2 87 5 153
2017 Non-supervisor 56 22 11 6 2 0 3 81 7 308

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 60 17 10 5 6 0 2 79 11 154
2017 Non-supervisor 63 17 7 6 3 1 3 83 10 308

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 55 26 15 1 1 0 2 83 2 153
2017 Non-supervisor 58 4 1 2 0 1 34 95 3 308

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 70 19 6 3 1 0 2 91 3 153
2017 Non-supervisor 71 11 4 3 0 1 9 91 4 307

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 82 10 4 2 1 0 1 93 3 154
2017 Non-supervisor 67 12 7 4 5 0 5 83 10 309

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 62 25 8 3 2 0 1 87 5 153
2017 Non-supervisor 50 28 15 3 1 0 3 80 5 309

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 4 18 44 24 10 0 0 21 34 154
2017 Non-supervisor 13 29 38 16 5 0 0 41 20 309

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 6 23 43 18 10 0 0 28 29 154
2017 Non-supervisor 4 18 38 24 15 0 1 39 23 309
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 52 25 11 3 1 7 0 56 44 154
2017 Non-supervisor 53 17 9 5 5 9 2 60 40 309

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Supervisor 14 65
2017 Non-supervisor 21 109

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Supervisor 23 65
2017 Non-supervisor 23 109

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Supervisor 11 65
2017 Non-supervisor 14 109

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Supervisor 59 65
2017 Non-supervisor 44 109

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Supervisor 3 65
2017 Non-supervisor 5 109

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Supervisor 32 65
2017 Non-supervisor 43 109

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Supervisor 18 58 19 3 0 1 64
2017 Non-supervisor 17 51 12 10 6 5 111

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 28 26 17 14 3 0 12 61 19 66
2017 Non-supervisor 33 23 15 9 3 0 17 67 14 113

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Supervisor 11 4 20 9 9 3 43 28 34 66
2017 Non-supervisor 14 12 11 5 17 6 35 44 37 113
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