2017 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 45 5 3 3 0 0 89 6 101
2017 3 to 10 years in current department or agency 34 50 9 4 3 0 0 84 7 116
2017 11 to 20 years in current department or agency 37 42 11 9 1 0 0 80 9 196
2017 More than 20 years in current department or agency 57 25 10 5 3 0 0 82 8 40
2014 Less than 3 years in current department or agency 56 32 10 3 0 0 0 87 3 28
2014 3 to 10 years in current department or agency 29 45 13 11 2 0 0 74 12 183
2014 11 to 20 years in current department or agency 36 39 12 7 5 0 0 76 12 196
2014 More than 20 years in current department or agency 45 29 15 5 5 0 0 74 11 38

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 46 34 9 7 2 3 0 82 9 101
2017 3 to 10 years in current department or agency 28 41 13 11 6 1 0 70 17 116
2017 11 to 20 years in current department or agency 27 38 17 12 6 0 0 65 18 195
2017 More than 20 years in current department or agency 35 35 17 5 8 0 0 70 13 40

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 35 7 3 2 0 0 88 5 101
2017 3 to 10 years in current department or agency 44 39 13 2 1 0 0 83 3 116
2017 11 to 20 years in current department or agency 51 39 8 1 1 0 0 90 2 196
2017 More than 20 years in current department or agency 70 30 0 0 0 0 0 100 0 40
2014 Less than 3 years in current department or agency 62 32 6 0 0 0 0 94 0 28
2014 3 to 10 years in current department or agency 52 37 8 2 1 0 1 89 3 183
2014 11 to 20 years in current department or agency 62 26 9 4 1 0 0 87 4 196
2014 More than 20 years in current department or agency 64 19 11 0 5 0 0 84 5 38

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 37 12 0 2 0 0 87 2 101
2017 3 to 10 years in current department or agency 38 46 8 6 2 1 0 84 8 116
2017 11 to 20 years in current department or agency 44 42 10 4 1 0 0 86 5 196
2017 More than 20 years in current department or agency 60 30 5 0 5 0 0 90 5 40
2014 Less than 3 years in current department or agency 62 25 9 3 0 0 0 87 3 28
2014 3 to 10 years in current department or agency 38 42 13 4 1 0 0 81 6 183
2014 11 to 20 years in current department or agency 47 36 10 5 2 0 0 83 7 196
2014 More than 20 years in current department or agency 59 18 13 5 5 0 0 77 11 38

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 25 12 5 3 0 0 80 8 100
2017 3 to 10 years in current department or agency 25 46 18 7 2 1 0 72 9 116
2017 11 to 20 years in current department or agency 38 33 17 7 5 0 1 72 12 196
2017 More than 20 years in current department or agency 46 18 27 0 8 2 0 65 8 40
2014 Less than 3 years in current department or agency 56 25 16 3 0 0 0 81 3 28
2014 3 to 10 years in current department or agency 40 38 14 5 3 0 0 78 8 183
2014 11 to 20 years in current department or agency 32 41 14 9 4 0 0 73 13 196
2014 More than 20 years in current department or agency 38 33 15 5 8 0 0 71 13 38

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 28 12 3 4 0 0 81 6 101
2017 3 to 10 years in current department or agency 24 45 21 8 2 0 0 69 10 116
2017 11 to 20 years in current department or agency 31 41 14 9 3 1 0 73 13 196
2017 More than 20 years in current department or agency 40 22 25 7 5 0 0 63 12 40
2014 Less than 3 years in current department or agency 63 22 12 3 0 0 0 85 3 28
2014 3 to 10 years in current department or agency 34 42 14 7 2 0 0 77 9 183
2014 11 to 20 years in current department or agency 28 47 11 9 4 1 0 75 13 196
2014 More than 20 years in current department or agency 38 26 23 5 8 0 0 64 13 38

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 17 17 5 4 2 3 73 9 101
2017 3 to 10 years in current department or agency 29 34 16 6 8 4 4 67 15 116
2017 11 to 20 years in current department or agency 40 29 17 7 5 2 0 71 12 196
2017 More than 20 years in current department or agency 43 27 18 5 5 2 0 72 10 40
2014 Less than 3 years in current department or agency 43 13 29 7 0 6 3 61 8 28
2014 3 to 10 years in current department or agency 39 30 15 9 3 4 0 72 13 183
2014 11 to 20 years in current department or agency 40 30 12 10 5 4 0 72 16 196
2014 More than 20 years in current department or agency 51 33 8 5 0 0 3 87 5 38
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 62 27 4 1 2 0 4 93 3 101
2017 3 to 10 years in current department or agency 40 47 8 1 2 2 0 88 3 116
2017 11 to 20 years in current department or agency 44 37 9 6 1 3 0 84 7 196
2017 More than 20 years in current department or agency 42 33 15 5 2 2 0 76 8 40
2014 Less than 3 years in current department or agency 57 30 6 0 0 3 3 93 0 28
2014 3 to 10 years in current department or agency 49 35 7 3 3 3 0 87 5 183
2014 11 to 20 years in current department or agency 37 37 16 4 2 3 1 77 6 196
2014 More than 20 years in current department or agency 45 40 2 5 8 0 0 85 13 38

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 35 5 2 2 0 3 91 4 101
2017 3 to 10 years in current department or agency 41 41 10 4 2 1 0 83 7 116
2017 11 to 20 years in current department or agency 41 42 8 6 2 1 0 84 7 196
2017 More than 20 years in current department or agency 47 40 8 2 2 0 0 88 5 40
2014 Less than 3 years in current department or agency 66 22 6 3 0 0 3 90 3 28
2014 3 to 10 years in current department or agency 45 35 11 6 2 1 1 81 8 182
2014 11 to 20 years in current department or agency 32 45 12 5 4 1 0 78 9 196
2014 More than 20 years in current department or agency 40 42 3 8 8 0 0 81 16 38

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 21 8 3 4 0 4 85 7 101
2017 3 to 10 years in current department or agency 51 35 6 3 4 1 0 87 7 116
2017 11 to 20 years in current department or agency 50 29 12 6 3 0 0 79 9 196
2017 More than 20 years in current department or agency 42 38 12 6 2 0 0 80 8 40
2014 Less than 3 years in current department or agency 69 18 0 7 0 3 3 93 7 28
2014 3 to 10 years in current department or agency 54 28 11 4 3 0 0 82 7 183
2014 11 to 20 years in current department or agency 36 42 12 7 3 0 0 78 9 196
2014 More than 20 years in current department or agency 40 32 15 7 5 0 0 72 13 38

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 41 33 6 6 2 12 1 85 9 101
2017 3 to 10 years in current department or agency 18 39 22 10 6 4 0 60 17 116
2017 11 to 20 years in current department or agency 15 37 26 11 6 6 0 55 18 196
2017 More than 20 years in current department or agency 34 19 17 20 10 0 0 53 31 40
2014 Less than 3 years in current department or agency 46 24 6 3 3 18 0 85 7 28
2014 3 to 10 years in current department or agency 21 45 19 6 3 7 1 71 9 183
2014 11 to 20 years in current department or agency 24 38 20 9 5 5 0 65 14 196
2014 More than 20 years in current department or agency 24 48 11 8 10 0 0 72 18 38

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 36 6 8 6 8 1 78 15 101
2017 3 to 10 years in current department or agency 11 35 27 18 6 3 0 47 26 116
2017 11 to 20 years in current department or agency 12 33 32 12 9 2 0 46 22 196
2017 More than 20 years in current department or agency 26 17 22 20 15 0 0 43 35 40
2014 Less than 3 years in current department or agency 33 35 15 6 3 7 0 74 10 28
2014 3 to 10 years in current department or agency 16 46 21 10 3 3 1 64 14 183
2014 11 to 20 years in current department or agency 15 42 24 11 6 1 0 58 18 196
2014 More than 20 years in current department or agency 32 24 13 23 5 2 0 57 29 38

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 32 18 8 7 10 2 62 17 101
2017 3 to 10 years in current department or agency 7 30 33 17 7 7 0 39 25 116
2017 11 to 20 years in current department or agency 5 30 34 16 9 5 0 38 27 196
2017 More than 20 years in current department or agency 13 27 22 20 18 0 0 40 38 40
2014 Less than 3 years in current department or agency 21 31 18 9 3 18 0 63 15 28
2014 3 to 10 years in current department or agency 10 35 30 15 3 7 1 48 19 183
2014 11 to 20 years in current department or agency 11 39 26 14 6 4 0 52 22 196
2014 More than 20 years in current department or agency 21 24 26 19 10 0 0 46 29 38

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 33 14 10 8 9 1 64 20 101
2017 3 to 10 years in current department or agency 16 37 23 17 5 3 0 54 22 116
2017 11 to 20 years in current department or agency 13 33 27 15 9 4 0 48 24 196
2017 More than 20 years in current department or agency 31 14 20 22 11 3 0 46 33 40
2014 Less than 3 years in current department or agency 30 21 18 0 6 25 0 68 8 28
2014 3 to 10 years in current department or agency 20 37 24 11 3 5 1 60 15 183
2014 11 to 20 years in current department or agency 17 44 17 10 8 4 0 63 19 196
2014 More than 20 years in current department or agency 24 30 20 8 13 4 0 56 22 38

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 33 11 13 10 8 1 63 25 101
2017 3 to 10 years in current department or agency 13 47 19 13 7 2 0 60 20 116
2017 11 to 20 years in current department or agency 10 50 21 13 4 2 0 61 17 195
2017 More than 20 years in current department or agency 29 29 20 15 7 0 0 57 23 39
2014 Less than 3 years in current department or agency 23 49 15 6 3 3 0 75 9 28
2014 3 to 10 years in current department or agency 16 37 27 14 3 3 1 55 17 183
2014 11 to 20 years in current department or agency 15 39 23 14 7 2 0 56 21 196
2014 More than 20 years in current department or agency 27 26 31 10 5 0 0 53 16 38
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 41 5 8 2 0 0 86 9 101
2017 3 to 10 years in current department or agency 18 50 10 15 7 1 0 68 22 116
2017 11 to 20 years in current department or agency 20 40 16 16 8 0 0 60 24 196
2017 More than 20 years in current department or agency 30 28 20 15 7 0 0 57 22 40
2014 Less than 3 years in current department or agency 48 37 9 6 0 0 0 85 6 28
2014 3 to 10 years in current department or agency 19 47 17 11 5 0 0 67 16 183
2014 11 to 20 years in current department or agency 20 35 19 18 8 0 0 55 26 196
2014 More than 20 years in current department or agency 24 48 8 15 5 0 0 72 20 38

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 30 19 11 4 0 1 66 14 101
2017 3 to 10 years in current department or agency 20 54 12 9 4 1 0 74 13 116
2017 11 to 20 years in current department or agency 25 47 14 9 4 0 0 72 13 196
2017 More than 20 years in current department or agency 40 42 7 3 8 0 0 82 10 40

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 10 15 18 7 5 34 12 45 22 101
2017 3 to 10 years in current department or agency 8 27 18 12 8 21 6 48 27 116
2017 11 to 20 years in current department or agency 11 18 26 11 7 22 6 40 24 196
2017 More than 20 years in current department or agency 22 20 13 20 5 17 2 53 31 40
2014 Less than 3 years in current department or agency 19 15 6 9 6 37 8 61 27 28
2014 3 to 10 years in current department or agency 10 25 14 16 8 24 4 48 32 182
2014 11 to 20 years in current department or agency 11 24 21 14 8 17 6 45 29 196
2014 More than 20 years in current department or agency 8 29 21 19 8 10 5 44 31 38

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 34 8 3 2 1 0 87 5 100
2017 3 to 10 years in current department or agency 35 42 11 7 4 1 0 78 11 116
2017 11 to 20 years in current department or agency 35 41 14 6 2 1 0 78 8 196
2017 More than 20 years in current department or agency 40 35 15 6 2 2 0 77 8 40
2014 Less than 3 years in current department or agency 40 47 7 3 0 3 0 89 3 28
2014 3 to 10 years in current department or agency 39 38 11 9 2 1 0 78 11 183
2014 11 to 20 years in current department or agency 30 46 12 7 4 0 1 77 11 196
2014 More than 20 years in current department or agency 40 40 5 10 5 0 0 79 15 38

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 21 6 0 6 5 17 85 7 16
2017 3 to 10 years in current department or agency 30 42 19 0 0 0 9 79 0 32
2017 11 to 20 years in current department or agency 13 32 26 11 3 5 11 53 16 82
2017 More than 20 years in current department or agency 33 24 24 5 4 0 10 63 10 21
2014 3 to 10 years in current department or agency 27 42 14 8 3 0 5 72 12 35
2014 11 to 20 years in current department or agency 13 47 17 7 3 0 14 69 12 71
2014 More than 20 years in current department or agency 16 31 15 11 0 11 16 64 15 19

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 32 8 2 2 1 1 88 3 101
2017 3 to 10 years in current department or agency 33 48 12 2 2 3 1 84 4 116
2017 11 to 20 years in current department or agency 37 42 10 6 2 2 1 82 8 196
2017 More than 20 years in current department or agency 38 34 15 5 5 2 0 74 10 40
2014 Less than 3 years in current department or agency 46 34 9 3 0 0 8 86 4 28
2014 3 to 10 years in current department or agency 35 49 8 5 1 1 2 86 6 183
2014 11 to 20 years in current department or agency 33 46 13 6 1 1 0 80 7 196
2014 More than 20 years in current department or agency 35 44 11 2 2 3 3 84 5 38

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 39 26 7 5 4 17 2 80 11 101
2017 3 to 10 years in current department or agency 25 43 12 9 3 7 1 74 13 116
2017 11 to 20 years in current department or agency 29 36 9 9 7 9 1 72 18 195
2017 More than 20 years in current department or agency 41 29 7 10 5 8 0 76 16 40
2014 Less than 3 years in current department or agency 40 13 6 3 0 31 8 84 5 28
2014 3 to 10 years in current department or agency 34 30 12 7 3 12 3 74 12 183
2014 11 to 20 years in current department or agency 32 30 16 8 7 4 3 67 15 196
2014 More than 20 years in current department or agency 43 21 21 5 7 0 3 66 12 38

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 34 14 4 4 0 0 79 8 101
2017 3 to 10 years in current department or agency 38 44 9 6 3 0 1 82 8 116
2017 11 to 20 years in current department or agency 36 45 8 8 2 0 0 82 10 196
2017 More than 20 years in current department or agency 68 22 2 5 3 0 0 90 8 40
2014 Less than 3 years in current department or agency 36 42 6 12 0 3 0 81 13 28
2014 3 to 10 years in current department or agency 33 43 15 8 2 0 0 76 9 183
2014 11 to 20 years in current department or agency 42 39 9 5 6 0 0 80 10 196
2014 More than 20 years in current department or agency 46 39 8 5 0 0 3 87 5 38

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 56 31 8 2 3 0 1 87 5 101
2017 3 to 10 years in current department or agency 37 51 6 4 1 0 0 88 5 116
2017 11 to 20 years in current department or agency 48 41 7 4 0 0 0 89 4 195
2017 More than 20 years in current department or agency 62 28 5 2 3 0 0 90 5 40
2014 Less than 3 years in current department or agency 60 34 0 7 0 0 0 93 7 28
2014 3 to 10 years in current department or agency 35 45 11 7 2 0 0 80 8 183
2014 11 to 20 years in current department or agency 37 46 8 6 1 0 1 84 8 196
2014 More than 20 years in current department or agency 56 33 8 0 3 0 0 89 3 38

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 52 33 9 3 2 0 1 86 5 101
2017 3 to 10 years in current department or agency 40 48 7 4 1 0 0 88 5 116
2017 11 to 20 years in current department or agency 52 39 5 4 2 0 0 90 5 196
2017 More than 20 years in current department or agency 65 27 3 2 3 0 0 93 5 40
2014 Less than 3 years in current department or agency 58 29 3 10 0 0 0 87 10 28
2014 3 to 10 years in current department or agency 44 35 9 11 0 0 0 79 12 183
2014 11 to 20 years in current department or agency 50 35 8 5 3 0 0 84 8 196
2014 More than 20 years in current department or agency 51 33 10 3 3 0 0 84 5 38

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 31 11 5 6 4 3 76 12 100
2017 3 to 10 years in current department or agency 22 44 12 14 7 2 0 68 21 116
2017 11 to 20 years in current department or agency 21 45 15 9 7 1 1 68 17 196
2017 More than 20 years in current department or agency 33 33 18 10 2 3 0 69 13 39
2014 Less than 3 years in current department or agency 28 29 12 6 0 14 10 76 8 28
2014 3 to 10 years in current department or agency 23 39 21 9 5 2 0 64 15 183
2014 11 to 20 years in current department or agency 23 42 13 12 10 1 0 65 22 196
2014 More than 20 years in current department or agency 30 31 23 8 8 0 0 61 16 38

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 25 11 16 10 5 10 56 31 101
2017 3 to 10 years in current department or agency 7 18 18 29 24 1 3 26 55 116
2017 11 to 20 years in current department or agency 6 16 23 26 24 1 2 23 52 195
2017 More than 20 years in current department or agency 26 16 5 20 25 0 8 45 49 39
2014 Less than 3 years in current department or agency 11 22 9 16 12 6 24 46 41 28
2014 3 to 10 years in current department or agency 7 21 18 30 21 1 1 29 52 183
2014 11 to 20 years in current department or agency 7 17 17 23 33 1 2 24 58 196
2014 More than 20 years in current department or agency 8 19 13 19 34 0 7 29 57 38

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 35 14 4 3 0 2 79 6 100
2017 3 to 10 years in current department or agency 23 50 14 7 6 0 0 73 12 116
2017 11 to 20 years in current department or agency 28 46 12 11 4 0 0 74 15 196
2017 More than 20 years in current department or agency 38 49 5 3 5 0 0 87 8 40
2014 Less than 3 years in current department or agency 52 29 16 3 0 0 0 81 3 28
2014 3 to 10 years in current department or agency 23 51 14 8 3 0 0 74 12 183
2014 11 to 20 years in current department or agency 21 45 14 11 8 0 0 67 20 196
2014 More than 20 years in current department or agency 32 40 16 4 8 0 0 72 12 38

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 22 5 8 4 0 0 83 11 101
2017 3 to 10 years in current department or agency 30 40 13 12 3 1 0 71 15 116
2017 11 to 20 years in current department or agency 29 39 14 13 5 0 0 68 18 196
2017 More than 20 years in current department or agency 38 34 10 11 8 0 0 72 19 40
2014 Less than 3 years in current department or agency 46 41 9 3 0 0 0 88 3 28
2014 3 to 10 years in current department or agency 30 40 17 10 4 0 0 70 14 183
2014 11 to 20 years in current department or agency 28 43 11 10 8 0 0 71 18 196
2014 More than 20 years in current department or agency 35 40 10 13 2 0 0 75 15 38

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 29 6 7 2 3 0 84 9 101
2017 3 to 10 years in current department or agency 29 49 11 8 3 0 0 78 11 116
2017 11 to 20 years in current department or agency 23 43 16 13 5 0 0 66 18 195
2017 More than 20 years in current department or agency 42 23 12 12 8 0 3 67 20 40
2014 Less than 3 years in current department or agency 50 35 6 6 3 0 0 85 9 28
2014 3 to 10 years in current department or agency 29 42 16 10 3 0 0 71 13 183
2014 11 to 20 years in current department or agency 26 45 16 9 3 0 1 72 12 196
2014 More than 20 years in current department or agency 38 21 23 5 13 0 0 59 18 38

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 45 9 5 4 3 3 80 10 101
2017 3 to 10 years in current department or agency 10 45 26 9 7 3 0 57 16 116
2017 11 to 20 years in current department or agency 12 42 27 11 6 4 0 55 17 195
2017 More than 20 years in current department or agency 35 27 17 11 5 5 0 65 17 40

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 31 8 1 3 0 4 88 4 101
2017 3 to 10 years in current department or agency 46 34 11 6 2 1 0 81 8 116
2017 11 to 20 years in current department or agency 39 39 12 7 3 0 1 78 10 196
2017 More than 20 years in current department or agency 47 37 8 5 2 0 0 84 8 40
2014 Less than 3 years in current department or agency 41 38 12 6 0 0 3 81 6 28
2014 3 to 10 years in current department or agency 39 33 18 5 2 1 2 74 7 183
2014 11 to 20 years in current department or agency 33 40 11 9 5 0 1 75 14 196
2014 More than 20 years in current department or agency 35 44 10 3 5 3 0 81 8 38

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 14 14 11 3 4 18 65 17 101
2017 3 to 10 years in current department or agency 45 28 7 10 5 1 3 76 16 116
2017 11 to 20 years in current department or agency 43 28 8 8 5 1 6 76 15 194
2017 More than 20 years in current department or agency 44 21 7 13 7 0 8 70 22 40
2014 Less than 3 years in current department or agency 36 9 18 6 0 3 28 65 8 28
2014 3 to 10 years in current department or agency 44 29 8 10 4 0 5 77 15 183
2014 11 to 20 years in current department or agency 36 34 9 10 6 0 5 74 17 196
2014 More than 20 years in current department or agency 48 25 8 5 5 0 8 80 11 38

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 34 15 9 2 1 0 74 11 100
2017 3 to 10 years in current department or agency 23 36 16 17 8 0 0 59 25 116
2017 11 to 20 years in current department or agency 26 35 16 13 8 0 0 62 22 196
2017 More than 20 years in current department or agency 30 47 7 10 4 0 0 78 15 40
2014 Less than 3 years in current department or agency 31 35 19 10 6 0 0 66 15 28
2014 3 to 10 years in current department or agency 29 41 19 8 3 0 0 70 10 183
2014 11 to 20 years in current department or agency 23 40 19 12 6 0 0 63 18 196
2014 More than 20 years in current department or agency 25 45 13 10 6 0 0 70 16 38

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 19 6 8 4 3 11 80 13 100
2017 3 to 10 years in current department or agency 47 32 8 3 2 5 2 85 6 116
2017 11 to 20 years in current department or agency 45 32 8 4 2 6 4 85 6 196
2017 More than 20 years in current department or agency 40 33 10 3 0 8 7 85 3 40
2014 Less than 3 years in current department or agency 61 24 5 0 3 0 6 91 4 28
2014 3 to 10 years in current department or agency 47 28 8 6 4 5 3 80 11 183
2014 11 to 20 years in current department or agency 33 31 8 10 6 6 6 72 18 196
2014 More than 20 years in current department or agency 34 29 21 3 8 3 3 67 11 38

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 Less than 3 years in current department or agency 28 47 25 100
2017 3 to 10 years in current department or agency 27 43 30 115
2017 11 to 20 years in current department or agency 19 52 30 195
2017 More than 20 years in current department or agency 21 54 25 40
2014 Less than 3 years in current department or agency 25 28 46 28
2014 3 to 10 years in current department or agency 19 48 34 183
2014 11 to 20 years in current department or agency 14 51 35 196
2014 More than 20 years in current department or agency 18 48 34 38

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Less than 3 years in current department or agency 3 14 38 17 25 3 25
2017 3 to 10 years in current department or agency 3 41 40 13 0 3 32
2017 11 to 20 years in current department or agency 28 40 24 9 0 0 35
2014 3 to 10 years in current department or agency 9 42 35 8 9999 7 33
2014 11 to 20 years in current department or agency 12 26 33 29 9999 0 27
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 35 9 6 6 0 0 80 12 101
2017 3 to 10 years in current department or agency 36 40 15 5 3 0 0 76 8 116
2017 11 to 20 years in current department or agency 40 42 11 5 2 0 0 82 7 195
2017 More than 20 years in current department or agency 57 33 3 5 3 0 0 90 8 39
2014 Less than 3 years in current department or agency 51 32 6 3 0 8 0 90 3 28
2014 3 to 10 years in current department or agency 32 46 13 7 0 0 0 79 8 183
2014 11 to 20 years in current department or agency 34 44 15 6 2 0 0 78 7 196
2014 More than 20 years in current department or agency 45 28 21 5 0 0 0 74 5 38

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 34 13 9 7 3 1 69 17 101
2017 3 to 10 years in current department or agency 17 51 15 14 3 1 0 69 16 114
2017 11 to 20 years in current department or agency 18 46 16 12 8 1 0 64 20 196
2017 More than 20 years in current department or agency 32 29 13 18 8 0 0 62 25 40
2014 Less than 3 years in current department or agency 39 39 15 0 0 0 8 84 0 28
2014 3 to 10 years in current department or agency 23 44 20 8 2 2 1 69 11 183
2014 11 to 20 years in current department or agency 23 47 16 10 4 0 0 70 14 196
2014 More than 20 years in current department or agency 27 39 10 16 8 0 0 66 24 38

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 7 29 35 18 9 1 2 27 36 100
2017 3 to 10 years in current department or agency 9 21 46 17 5 0 3 22 30 114
2017 11 to 20 years in current department or agency 14 28 42 13 3 0 1 16 41 196
2017 More than 20 years in current department or agency 12 26 36 13 8 0 5 22 40 39
2014 Less than 3 years in current department or agency 6 26 32 19 14 3 0 34 33 28
2014 3 to 10 years in current department or agency 8 32 35 19 4 0 2 24 41 182
2014 11 to 20 years in current department or agency 15 38 33 9 5 0 0 14 53 196
2014 More than 20 years in current department or agency 16 29 37 11 8 0 0 18 45 38

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 2 13 22 26 31 4 2 61 16 99
2017 3 to 10 years in current department or agency 6 21 39 22 8 2 2 32 28 115
2017 11 to 20 years in current department or agency 10 20 41 18 5 2 4 25 32 195
2017 More than 20 years in current department or agency 19 25 22 16 11 0 8 29 47 39
2014 Less than 3 years in current department or agency 8 12 30 15 20 3 11 41 24 28
2014 3 to 10 years in current department or agency 15 19 30 22 7 2 5 32 36 183
2014 11 to 20 years in current department or agency 16 30 35 12 4 1 1 17 47 195
2014 More than 20 years in current department or agency 21 31 30 8 11 0 0 19 52 38

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 15 26 31 10 10 4 4 22 45 100
2017 3 to 10 years in current department or agency 17 37 33 7 5 1 1 12 55 116
2017 11 to 20 years in current department or agency 28 37 22 7 3 1 2 9 68 196
2017 More than 20 years in current department or agency 48 12 12 12 8 0 7 22 65 40
2014 Less than 3 years in current department or agency 26 16 38 7 9 0 3 17 44 28
2014 3 to 10 years in current department or agency 24 34 25 11 2 1 3 14 60 183
2014 11 to 20 years in current department or agency 39 25 21 8 4 1 2 12 67 196
2014 More than 20 years in current department or agency 41 23 22 6 8 0 0 14 65 38

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 4 9 22 32 24 1 7 61 14 100
2017 3 to 10 years in current department or agency 8 24 38 21 9 0 0 30 32 116
2017 11 to 20 years in current department or agency 11 29 38 16 4 1 1 21 40 196
2017 More than 20 years in current department or agency 15 30 26 13 13 0 2 27 47 39
2014 Less than 3 years in current department or agency 3 11 34 16 17 8 11 41 17 28
2014 3 to 10 years in current department or agency 5 22 41 22 7 1 2 30 28 182
2014 11 to 20 years in current department or agency 13 25 38 18 4 0 1 23 39 196
2014 More than 20 years in current department or agency 8 38 32 17 5 0 0 22 46 38

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 8 22 22 19 21 4 6 43 32 99
2017 3 to 10 years in current department or agency 14 32 26 16 8 0 3 25 48 116
2017 11 to 20 years in current department or agency 17 36 26 14 4 0 3 18 55 196
2017 More than 20 years in current department or agency 31 23 23 7 11 0 5 19 56 39
2014 Less than 3 years in current department or agency 14 16 37 16 10 8 0 27 33 28
2014 3 to 10 years in current department or agency 12 31 30 13 5 0 8 20 47 183
2014 11 to 20 years in current department or agency 26 41 23 6 3 0 1 9 68 196
2014 More than 20 years in current department or agency 35 19 24 16 5 0 0 21 54 37

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 3 16 21 23 26 3 7 55 21 100
2017 3 to 10 years in current department or agency 6 15 30 28 13 4 4 45 23 116
2017 11 to 20 years in current department or agency 5 15 28 28 18 1 6 49 21 196
2017 More than 20 years in current department or agency 8 9 20 34 14 2 13 57 20 39
2014 Less than 3 years in current department or agency 6 15 20 15 20 8 17 46 28 28
2014 3 to 10 years in current department or agency 4 11 24 31 22 3 6 58 16 183
2014 11 to 20 years in current department or agency 4 14 30 30 15 1 7 49 19 195
2014 More than 20 years in current department or agency 8 10 26 40 13 0 2 55 19 38

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 12 23 34 12 15 2 2 28 36 101
2017 3 to 10 years in current department or agency 12 21 47 12 5 2 1 17 34 116
2017 11 to 20 years in current department or agency 15 29 36 13 2 1 4 15 47 196
2017 More than 20 years in current department or agency 26 18 31 10 8 0 8 19 47 39
2014 Less than 3 years in current department or agency 10 13 43 13 14 3 3 29 25 28
2014 3 to 10 years in current department or agency 11 26 40 16 3 1 2 20 39 182
2014 11 to 20 years in current department or agency 20 30 31 8 7 1 4 16 52 196
2014 More than 20 years in current department or agency 18 31 34 11 5 0 0 16 50 38

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 27 10 1 3 0 3 85 4 101
2017 3 to 10 years in current department or agency 39 43 6 7 3 1 1 84 10 116
2017 11 to 20 years in current department or agency 45 36 10 6 3 1 0 82 8 196
2017 More than 20 years in current department or agency 48 34 8 8 2 0 0 82 10 40
2014 Less than 3 years in current department or agency 48 39 3 10 0 0 0 87 10 28
2014 3 to 10 years in current department or agency 50 32 9 5 4 1 0 83 9 183
2014 11 to 20 years in current department or agency 43 32 11 10 4 1 0 75 13 196
2014 More than 20 years in current department or agency 48 32 10 2 5 3 0 82 7 38

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 60 29 8 2 1 0 0 89 3 101
2017 3 to 10 years in current department or agency 44 45 7 4 0 0 0 89 4 116
2017 11 to 20 years in current department or agency 49 38 7 4 2 0 0 87 6 196
2017 More than 20 years in current department or agency 48 30 10 10 2 0 0 78 12 40
2014 Less than 3 years in current department or agency 59 38 3 0 0 0 0 97 0 28
2014 3 to 10 years in current department or agency 46 42 6 4 1 0 0 88 6 183
2014 11 to 20 years in current department or agency 47 38 12 3 1 0 0 85 4 196
2014 More than 20 years in current department or agency 43 46 3 2 5 0 0 90 7 38

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 32 3 3 2 5 0 92 5 101
2017 3 to 10 years in current department or agency 31 51 10 2 1 4 1 87 3 116
2017 11 to 20 years in current department or agency 36 46 11 3 2 1 0 83 5 195
2017 More than 20 years in current department or agency 48 42 5 0 2 3 0 92 2 40
2014 Less than 3 years in current department or agency 42 45 6 0 0 7 0 93 0 28
2014 3 to 10 years in current department or agency 43 36 15 3 1 2 0 81 4 183
2014 11 to 20 years in current department or agency 44 37 11 3 1 3 0 84 5 196
2014 More than 20 years in current department or agency 43 39 11 0 2 5 0 86 3 38

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 54 34 6 3 2 2 0 89 5 101
2017 3 to 10 years in current department or agency 30 45 20 2 2 2 0 76 3 116
2017 11 to 20 years in current department or agency 38 44 12 3 3 1 0 82 6 196
2017 More than 20 years in current department or agency 50 33 12 3 2 0 0 83 5 40
2014 Less than 3 years in current department or agency 52 35 6 0 0 7 0 93 0 28
2014 3 to 10 years in current department or agency 42 39 11 5 2 2 0 82 6 183
2014 11 to 20 years in current department or agency 42 40 9 4 3 2 0 84 7 196
2014 More than 20 years in current department or agency 40 50 7 0 2 0 0 90 2 38

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 29 4 0 2 0 0 94 2 101
2017 3 to 10 years in current department or agency 37 48 8 4 2 0 0 85 7 116
2017 11 to 20 years in current department or agency 45 41 8 5 2 0 0 86 6 196
2017 More than 20 years in current department or agency 48 32 15 0 5 0 0 80 5 40
2014 Less than 3 years in current department or agency 69 24 7 0 0 0 0 93 0 28
2014 3 to 10 years in current department or agency 50 38 9 2 2 0 0 88 4 182
2014 11 to 20 years in current department or agency 49 37 7 4 3 0 0 86 7 195
2014 More than 20 years in current department or agency 46 39 10 2 2 0 0 85 5 38

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 26 11 5 3 6 14 76 10 101
2017 3 to 10 years in current department or agency 21 50 13 6 6 4 1 74 12 116
2017 11 to 20 years in current department or agency 24 34 14 10 7 6 5 65 20 196
2017 More than 20 years in current department or agency 38 33 7 5 8 5 5 78 14 40
2014 Less than 3 years in current department or agency 30 20 22 0 0 17 11 70 0 28
2014 3 to 10 years in current department or agency 29 34 14 9 5 3 5 69 15 183
2014 11 to 20 years in current department or agency 27 34 17 9 8 3 3 64 18 196
2014 More than 20 years in current department or agency 30 32 15 8 7 3 5 67 17 38

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 43 40 4 2 2 7 1 91 5 101
2017 3 to 10 years in current department or agency 26 54 17 1 1 1 0 81 2 115
2017 11 to 20 years in current department or agency 30 53 8 3 1 5 0 88 4 196
2017 More than 20 years in current department or agency 43 30 15 5 0 7 0 78 5 40
2014 Less than 3 years in current department or agency 46 27 10 0 0 14 3 88 0 28
2014 3 to 10 years in current department or agency 34 43 11 4 0 5 2 83 5 183
2014 11 to 20 years in current department or agency 36 44 9 5 3 4 0 83 7 196
2014 More than 20 years in current department or agency 24 50 15 5 0 5 0 78 5 38

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 40 12 8 2 7 0 77 10 101
2017 3 to 10 years in current department or agency 23 50 19 7 2 0 0 73 9 115
2017 11 to 20 years in current department or agency 36 43 9 7 3 1 1 80 10 196
2017 More than 20 years in current department or agency 45 30 13 10 3 0 0 74 13 40
2014 Less than 3 years in current department or agency 48 46 3 0 0 3 0 97 0 28
2014 3 to 10 years in current department or agency 39 43 8 6 3 1 0 83 9 183
2014 11 to 20 years in current department or agency 37 44 11 5 2 1 0 82 7 196
2014 More than 20 years in current department or agency 35 42 16 7 0 0 0 77 7 38

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 28 23 7 3 13 1 62 12 101
2017 3 to 10 years in current department or agency 20 44 24 8 1 4 0 66 9 115
2017 11 to 20 years in current department or agency 23 46 17 7 4 3 0 71 11 195
2017 More than 20 years in current department or agency 27 45 13 0 5 10 0 80 6 40
2014 Less than 3 years in current department or agency 32 33 12 3 0 19 0 80 4 28
2014 3 to 10 years in current department or agency 33 45 9 8 1 3 0 81 10 183
2014 11 to 20 years in current department or agency 34 45 11 4 5 1 1 80 9 196
2014 More than 20 years in current department or agency 27 42 29 2 0 0 0 69 2 38

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 24 16 18 12 4 16 8 53 22 101
2017 3 to 10 years in current department or agency 8 29 15 24 11 11 2 43 40 114
2017 11 to 20 years in current department or agency 14 28 20 13 15 7 4 46 31 196
2017 More than 20 years in current department or agency 25 15 15 19 13 13 0 46 37 40
2014 Less than 3 years in current department or agency 34 13 16 13 3 16 5 60 20 28
2014 3 to 10 years in current department or agency 14 28 19 18 10 9 2 47 32 183
2014 11 to 20 years in current department or agency 15 27 19 13 14 10 1 47 31 196
2014 More than 20 years in current department or agency 19 32 22 12 10 5 0 54 23 38

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 47 38 4 8 3 0 0 85 11 101
2017 3 to 10 years in current department or agency 41 47 5 4 2 0 0 89 6 116
2017 11 to 20 years in current department or agency 47 40 6 5 1 0 0 88 6 196
2017 More than 20 years in current department or agency 57 35 3 5 0 0 0 92 5 40
2014 Less than 3 years in current department or agency 41 56 0 3 0 0 0 97 3 28
2014 3 to 10 years in current department or agency 41 47 6 6 0 0 0 88 6 183
2014 11 to 20 years in current department or agency 47 38 5 7 3 0 0 86 10 196
2014 More than 20 years in current department or agency 48 37 8 5 3 0 0 85 7 38

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 50 28 8 10 4 0 0 78 15 101
2017 3 to 10 years in current department or agency 43 38 8 6 5 0 0 81 11 116
2017 11 to 20 years in current department or agency 53 37 8 2 1 0 0 89 3 196
2017 More than 20 years in current department or agency 73 23 2 2 0 0 0 96 2 39
2014 Less than 3 years in current department or agency 48 38 9 6 0 0 0 85 6 28
2014 3 to 10 years in current department or agency 48 39 6 6 1 0 0 87 7 183
2014 11 to 20 years in current department or agency 54 34 4 5 4 0 0 88 9 196
2014 More than 20 years in current department or agency 64 28 3 0 5 0 0 92 5 38

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 64 29 4 1 2 0 0 93 3 101
2017 3 to 10 years in current department or agency 57 36 3 2 2 0 0 93 3 115
2017 11 to 20 years in current department or agency 62 35 3 1 0 0 0 97 1 196
2017 More than 20 years in current department or agency 68 30 3 0 0 0 0 97 0 40
2014 Less than 3 years in current department or agency 44 45 10 0 0 0 0 90 0 28
2014 3 to 10 years in current department or agency 53 34 7 4 0 1 1 88 4 182
2014 11 to 20 years in current department or agency 57 35 4 4 1 0 1 92 4 195
2014 More than 20 years in current department or agency 43 49 3 5 0 0 0 92 5 38

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 65 27 2 2 0 2 3 97 2 101
2017 3 to 10 years in current department or agency 57 31 5 6 1 0 0 88 7 115
2017 11 to 20 years in current department or agency 54 31 9 4 1 0 2 87 4 196
2017 More than 20 years in current department or agency 60 35 5 0 0 0 0 95 0 40
2014 Less than 3 years in current department or agency 53 34 6 6 0 0 0 88 6 28
2014 3 to 10 years in current department or agency 57 32 7 3 0 0 0 89 4 182
2014 11 to 20 years in current department or agency 56 31 5 6 0 0 2 89 6 196
2014 More than 20 years in current department or agency 67 23 0 8 0 3 0 92 8 38

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 19 13 7 0 0 1 80 7 101
2017 3 to 10 years in current department or agency 40 36 2 14 8 0 0 76 22 116
2017 11 to 20 years in current department or agency 42 34 10 11 2 0 1 77 12 196
2017 More than 20 years in current department or agency 57 20 10 5 8 0 0 77 13 40
2014 Less than 3 years in current department or agency 47 40 3 6 3 0 0 88 9 28
2014 3 to 10 years in current department or agency 44 31 10 11 4 0 0 75 15 183
2014 11 to 20 years in current department or agency 50 29 5 14 2 0 1 79 16 196
2014 More than 20 years in current department or agency 48 34 14 5 0 0 0 81 5 38

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 66 24 3 4 1 3 0 92 5 101
2017 3 to 10 years in current department or agency 58 31 3 5 3 0 0 89 8 116
2017 11 to 20 years in current department or agency 56 29 7 6 1 0 1 86 7 196
2017 More than 20 years in current department or agency 67 25 3 5 0 0 0 92 5 40
2014 Less than 3 years in current department or agency 62 19 9 6 0 0 3 84 7 28
2014 3 to 10 years in current department or agency 64 22 7 5 1 0 1 87 6 183
2014 11 to 20 years in current department or agency 62 25 7 4 1 0 1 88 5 196
2014 More than 20 years in current department or agency 58 32 5 5 0 0 0 90 5 38

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 77 15 4 1 1 0 3 94 2 101
2017 3 to 10 years in current department or agency 75 20 2 2 1 0 0 96 3 116
2017 11 to 20 years in current department or agency 76 17 3 3 0 0 1 95 3 195
2017 More than 20 years in current department or agency 82 13 5 0 0 0 0 95 0 40
2014 Less than 3 years in current department or agency 74 17 6 3 0 0 0 91 3 28
2014 3 to 10 years in current department or agency 79 14 2 3 2 0 0 93 5 183
2014 11 to 20 years in current department or agency 78 16 3 1 1 0 1 95 2 196
2014 More than 20 years in current department or agency 71 19 3 8 0 0 0 90 8 38

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 59 24 7 5 1 4 0 86 6 101
2017 3 to 10 years in current department or agency 51 33 9 3 3 0 0 84 7 116
2017 11 to 20 years in current department or agency 48 40 4 7 0 0 0 89 7 196
2017 More than 20 years in current department or agency 54 33 3 5 0 3 3 92 5 40
2014 Less than 3 years in current department or agency 55 22 0 9 0 3 11 89 11 28
2014 3 to 10 years in current department or agency 51 36 5 5 1 1 1 88 7 183
2014 11 to 20 years in current department or agency 46 42 4 6 2 0 1 88 7 195
2014 More than 20 years in current department or agency 48 33 16 3 0 0 0 81 3 38

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 65 24 3 2 1 4 1 94 3 101
2017 3 to 10 years in current department or agency 57 28 6 5 3 2 0 86 8 116
2017 11 to 20 years in current department or agency 54 36 4 4 0 2 0 92 4 196
2017 More than 20 years in current department or agency 68 29 0 0 0 0 3 100 0 40
2014 Less than 3 years in current department or agency 64 25 0 3 0 7 0 96 4 28
2014 3 to 10 years in current department or agency 57 33 5 2 0 1 2 93 3 183
2014 11 to 20 years in current department or agency 57 31 7 3 1 2 0 89 4 196
2014 More than 20 years in current department or agency 66 20 5 3 0 5 0 91 3 38

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 8 92 101
2017 3 to 10 years in current department or agency 13 87 116
2017 11 to 20 years in current department or agency 15 85 196
2017 More than 20 years in current department or agency 18 82 40
2014 3 to 10 years in current department or agency 19 81 182
2014 11 to 20 years in current department or agency 15 85 196
2014 More than 20 years in current department or agency 23 77 38

Question 64a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 67 15
2017 11 to 20 years in current department or agency 35 29
2014 3 to 10 years in current department or agency 54 33
2014 11 to 20 years in current department or agency 46 28

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 39 15
2017 11 to 20 years in current department or agency 69 29
2014 3 to 10 years in current department or agency 55 33
2014 11 to 20 years in current department or agency 64 28

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2017 11 to 20 years in current department or agency 0 29
2014 3 to 10 years in current department or agency 0 33
2014 11 to 20 years in current department or agency 0 28

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 0 33
2014 11 to 20 years in current department or agency 0 28

Question 64g. From whom did you experience harassment on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2017 11 to 20 years in current department or agency 0 29
2014 3 to 10 years in current department or agency 0 33
2014 11 to 20 years in current department or agency 0 28

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 60 15
2017 11 to 20 years in current department or agency 36 29
2014 3 to 10 years in current department or agency 32 33
2014 11 to 20 years in current department or agency 36 28

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 48 15
2017 11 to 20 years in current department or agency 40 29
2014 3 to 10 years in current department or agency 38 33
2014 11 to 20 years in current department or agency 39 28

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 65 15
2017 11 to 20 years in current department or agency 49 29
2014 3 to 10 years in current department or agency 43 33
2014 11 to 20 years in current department or agency 60 28

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 47 15
2017 11 to 20 years in current department or agency 38 29
2014 3 to 10 years in current department or agency 29 33
2014 11 to 20 years in current department or agency 40 28

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 47 15
2017 11 to 20 years in current department or agency 28 29
2014 3 to 10 years in current department or agency 18 33
2014 11 to 20 years in current department or agency 35 28

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 61 15
2017 11 to 20 years in current department or agency 59 29
2014 3 to 10 years in current department or agency 49 33
2014 11 to 20 years in current department or agency 61 28

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 41 29
2014 3 to 10 years in current department or agency 15 33
2014 11 to 20 years in current department or agency 22 28

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2017 11 to 20 years in current department or agency 0 29
2014 3 to 10 years in current department or agency 0 33

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2017 11 to 20 years in current department or agency 0 29
2014 11 to 20 years in current department or agency 0 28

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in current department or agency 22 28

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 40 15
2017 11 to 20 years in current department or agency 32 29
2014 3 to 10 years in current department or agency 32 33
2014 11 to 20 years in current department or agency 54 28

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 17 29
2014 3 to 10 years in current department or agency 17 33
2014 11 to 20 years in current department or agency 22 28

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 86 15
2017 11 to 20 years in current department or agency 67 29
2014 3 to 10 years in current department or agency 53 33
2014 11 to 20 years in current department or agency 64 28

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 39 29
2014 3 to 10 years in current department or agency 26 33
2014 11 to 20 years in current department or agency 28 28

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 18 29
2014 11 to 20 years in current department or agency 18 28

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 31 29
2014 3 to 10 years in current department or agency 21 33
2014 11 to 20 years in current department or agency 29 28

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in current department or agency 18 28

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 23 33
2014 11 to 20 years in current department or agency 21 28

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 26 33
2014 11 to 20 years in current department or agency 21 28

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 23 27
2014 3 to 10 years in current department or agency 20 32

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2014 3 to 10 years in current department or agency 31 32

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 19 27
2014 3 to 10 years in current department or agency 22 32

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2017 11 to 20 years in current department or agency 19 27
2014 3 to 10 years in current department or agency 15 32

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 16 32

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in current department or agency 19 26

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in current department or agency 0 26

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 22 27
2014 3 to 10 years in current department or agency 18 32

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 26 27

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 40 15
2014 11 to 20 years in current department or agency 27 26

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 54 15
2017 11 to 20 years in current department or agency 48 27
2014 3 to 10 years in current department or agency 41 32
2014 11 to 20 years in current department or agency 34 26

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15
2017 11 to 20 years in current department or agency 0 27
2014 3 to 10 years in current department or agency 0 32

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 53 15
2017 11 to 20 years in current department or agency 37 27
2014 3 to 10 years in current department or agency 52 32
2014 11 to 20 years in current department or agency 34 26

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 3 to 10 years in current department or agency 0 15

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 18 27
2014 3 to 10 years in current department or agency 15 32

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 3 to 10 years in current department or agency 100 0 15
2017 11 to 20 years in current department or agency 100 0 28

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 11 6 12 2 3 47 19 51 13 100
2017 3 to 10 years in current department or agency 8 19 16 12 6 30 9 44 30 116
2017 11 to 20 years in current department or agency 15 21 12 6 6 33 6 59 21 196
2017 More than 20 years in current department or agency 33 20 5 5 5 25 7 79 15 40
2014 Less than 3 years in current department or agency 23 6 14 10 0 41 6 55 18 28
2014 3 to 10 years in current department or agency 14 16 17 6 5 36 6 52 19 182
2014 11 to 20 years in current department or agency 14 22 18 10 5 27 6 52 21 196
2014 More than 20 years in current department or agency 27 21 11 13 5 20 3 63 23 38

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 29 13 1 2 22 2 79 3 100
2017 3 to 10 years in current department or agency 20 50 14 7 2 5 1 75 10 116
2017 11 to 20 years in current department or agency 29 41 17 6 3 4 0 73 10 196
2017 More than 20 years in current department or agency 43 32 5 10 2 7 0 81 13 40
2014 Less than 3 years in current department or agency 45 22 13 3 0 17 0 80 4 28
2014 3 to 10 years in current department or agency 32 40 15 6 2 5 0 76 8 182
2014 11 to 20 years in current department or agency 32 45 10 4 5 4 0 81 9 196
2014 More than 20 years in current department or agency 40 31 13 5 5 6 0 76 10 38

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 6 94 101
2017 3 to 10 years in current department or agency 7 93 116
2017 11 to 20 years in current department or agency 6 94 196
2014 Less than 3 years in current department or agency 0 100 28
2014 3 to 10 years in current department or agency 8 92 182
2014 11 to 20 years in current department or agency 6 94 196

Question 76a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 35 14
2014 11 to 20 years in current department or agency 42 12

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 100 12
2014 3 to 10 years in current department or agency 57 14
2014 11 to 20 years in current department or agency 84 12

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 14
2014 11 to 20 years in current department or agency 0 12

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 14
2014 11 to 20 years in current department or agency 0 12

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 14

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12
2014 11 to 20 years in current department or agency 0 12

Question 76g. From whom did you experience discrimination on the job? ...Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12
2014 11 to 20 years in current department or agency 0 12

Question 77a. Please indicate the type of discrimination you experienced. ...Race

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 44 12

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 44 12

Question 77d. Please indicate the type of discrimination you experienced. ...Religion

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13

Question 77e. Please indicate the type of discrimination you experienced. ...Age

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 0 13

Question 77f. Please indicate the type of discrimination you experienced. ...Sex

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 51 13

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13
2014 11 to 20 years in current department or agency 0 12

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13
2014 11 to 20 years in current department or agency 0 12

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 13
2014 11 to 20 years in current department or agency 0 12

Question 77n. Please indicate the type of discrimination you experienced. ...Other

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 47 13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 57 12
2014 11 to 20 years in current department or agency 42 12

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 0 14

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 0 14

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in current department or agency 0 12

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 12
2014 3 to 10 years in current department or agency 0 14
2014 11 to 20 years in current department or agency 0 12

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 50 14
2014 11 to 20 years in current department or agency 51 12

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 11
2014 11 to 20 years in current department or agency 0 10

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 14
2014 11 to 20 years in current department or agency 0 10

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in current department or agency 0 10

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 14
2014 11 to 20 years in current department or agency 0 10

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 0 14
2014 11 to 20 years in current department or agency 0 10

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in current department or agency 0 14

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.

Survey year Demographic
(%)
Total responses
2014 11 to 20 years in current department or agency 0 10

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 11

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 46 11
2014 3 to 10 years in current department or agency 49 14
2014 11 to 20 years in current department or agency 60 10

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 11
2014 3 to 10 years in current department or agency 0 14
2014 11 to 20 years in current department or agency 0 10

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 46 11
2014 3 to 10 years in current department or agency 35 14
2014 11 to 20 years in current department or agency 49 10

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.

Survey year Demographic
(%)
Total responses
2017 11 to 20 years in current department or agency 0 11

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 11 to 20 years in current department or agency 100 0 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 5 15 3 2 44 15 50 13 101
2017 3 to 10 years in current department or agency 8 15 18 3 0 49 7 52 7 116
2017 11 to 20 years in current department or agency 17 20 17 1 4 35 5 62 9 195
2017 More than 20 years in current department or agency 33 12 18 3 2 27 5 67 7 40
2014 Less than 3 years in current department or agency 23 10 6 0 0 46 16 84 0 28
2014 3 to 10 years in current department or agency 15 15 15 2 1 46 7 62 6 182
2014 11 to 20 years in current department or agency 13 19 15 2 3 45 4 62 10 196
2014 More than 20 years in current department or agency 27 8 16 5 2 23 18 60 13 38

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 18 11 2 2 20 5 80 4 101
2017 3 to 10 years in current department or agency 27 47 14 2 0 10 0 83 2 116
2017 11 to 20 years in current department or agency 31 41 15 2 3 8 0 79 5 195
2017 More than 20 years in current department or agency 43 32 8 8 2 7 0 81 11 40
2014 Less than 3 years in current department or agency 35 24 3 3 0 27 8 90 5 28
2014 3 to 10 years in current department or agency 30 32 14 3 1 17 2 76 6 182
2014 11 to 20 years in current department or agency 29 39 14 3 1 14 1 80 4 196
2014 More than 20 years in current department or agency 35 33 16 3 2 8 2 77 6 38

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 9 91 101
2017 3 to 10 years in current department or agency 12 88 116
2017 11 to 20 years in current department or agency 11 89 194
2014 3 to 10 years in current department or agency 11 89 183
2014 11 to 20 years in current department or agency 7 93 195

Question 89. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 91 9 11
2017 3 to 10 years in current department or agency 72 28 14
2017 11 to 20 years in current department or agency 80 20 21
2014 3 to 10 years in current department or agency 86 14 20
2014 11 to 20 years in current department or agency 85 15 14

Question 90. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 80 9 11 0 0 0 0 89 0 10
2017 3 to 10 years in current department or agency 71 29 0 0 0 0 0 100 0 10
2017 11 to 20 years in current department or agency 45 24 13 18 0 0 0 69 18 17
2014 3 to 10 years in current department or agency 58 12 18 5 6 0 0 71 11 17
2014 11 to 20 years in current department or agency 48 35 9 9 0 0 0 83 9 12

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 23 31 13 9 5 2 17 67 17 101
2017 3 to 10 years in current department or agency 17 59 12 8 0 0 4 80 8 116
2017 11 to 20 years in current department or agency 26 52 11 3 1 1 5 83 5 196
2017 More than 20 years in current department or agency 33 44 11 0 2 0 10 85 3 40
2014 Less than 3 years in current department or agency 25 38 3 7 0 0 27 87 9 28
2014 3 to 10 years in current department or agency 23 52 16 5 0 1 3 79 5 183
2014 11 to 20 years in current department or agency 20 57 14 4 0 1 3 81 4 196
2014 More than 20 years in current department or agency 25 47 13 5 0 0 10 80 6 38

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 9 12 2 4 34 22 58 14 101
2017 3 to 10 years in current department or agency 7 21 22 5 4 34 7 48 16 116
2017 11 to 20 years in current department or agency 13 25 19 6 2 28 7 59 12 195
2017 More than 20 years in current department or agency 26 12 20 8 2 28 4 56 15 40
2014 Less than 3 years in current department or agency 8 10 18 0 0 30 34 49 0 28
2014 3 to 10 years in current department or agency 11 22 21 6 2 31 8 53 13 183
2014 11 to 20 years in current department or agency 6 27 26 4 2 29 6 51 10 196
2014 More than 20 years in current department or agency 19 14 24 8 2 18 15 49 15 38

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 45 15 9 0 2 14 15 85 2 101
2017 3 to 10 years in current department or agency 39 44 6 1 0 6 5 92 1 116
2017 11 to 20 years in current department or agency 42 38 8 2 1 5 5 89 2 196
2017 More than 20 years in current department or agency 43 39 3 0 0 5 10 97 0 40
2014 Less than 3 years in current department or agency 48 16 3 0 0 10 24 96 0 28
2014 3 to 10 years in current department or agency 48 32 6 3 0 8 3 91 3 183
2014 11 to 20 years in current department or agency 38 47 7 1 1 4 3 91 2 196
2014 More than 20 years in current department or agency 40 34 8 0 5 3 10 85 6 38

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 20 11 0 2 16 15 82 2 101
2017 3 to 10 years in current department or agency 34 34 15 2 0 10 5 80 2 116
2017 11 to 20 years in current department or agency 36 38 9 4 1 8 5 85 5 196
2017 More than 20 years in current department or agency 40 29 12 0 0 10 8 85 0 40
2014 Less than 3 years in current department or agency 28 25 3 0 0 20 24 95 0 28
2014 3 to 10 years in current department or agency 35 37 9 2 0 14 3 87 2 183
2014 11 to 20 years in current department or agency 29 44 9 1 1 13 3 87 2 195
2014 More than 20 years in current department or agency 37 34 11 0 2 8 7 84 3 38
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 68 18 6 3 3 1 3 89 6 101
2017 3 to 10 years in current department or agency 59 29 5 2 3 1 0 89 6 116
2017 11 to 20 years in current department or agency 55 32 5 6 1 1 0 88 7 196
2017 More than 20 years in current department or agency 52 40 2 3 2 0 0 92 5 40

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 63 25 3 2 4 0 3 91 6 101
2017 3 to 10 years in current department or agency 51 35 6 4 2 2 0 88 6 116
2017 11 to 20 years in current department or agency 55 29 9 3 1 3 0 87 4 196
2017 More than 20 years in current department or agency 50 35 8 3 5 0 0 84 8 40

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 34 32 16 6 3 7 3 73 10 101
2017 3 to 10 years in current department or agency 27 45 18 7 2 2 0 73 9 116
2017 11 to 20 years in current department or agency 23 58 11 5 0 3 0 83 5 196
2017 More than 20 years in current department or agency 49 41 5 4 0 0 0 90 4 39

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 35 38 15 9 2 1 0 74 11 101
2017 3 to 10 years in current department or agency 14 39 25 16 5 1 0 53 21 116
2017 11 to 20 years in current department or agency 12 44 21 15 6 1 0 57 22 196
2017 More than 20 years in current department or agency 28 31 8 24 9 0 0 59 33 39

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 17 21 8 10 4 2 58 20 101
2017 3 to 10 years in current department or agency 40 32 12 10 3 1 3 74 14 116
2017 11 to 20 years in current department or agency 53 27 8 6 2 0 3 83 8 194
2017 More than 20 years in current department or agency 71 10 10 5 2 0 3 83 7 39

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 17 36 25 12 7 1 2 55 20 101
2017 3 to 10 years in current department or agency 9 20 26 25 19 0 1 29 45 116
2017 11 to 20 years in current department or agency 8 24 28 23 16 0 1 32 40 195
2017 More than 20 years in current department or agency 18 20 27 18 8 0 8 42 29 39

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 29 28 27 9 3 0 3 59 13 100
2017 3 to 10 years in current department or agency 13 27 30 19 10 0 1 40 30 114
2017 11 to 20 years in current department or agency 13 23 27 24 11 0 2 36 36 196
2017 More than 20 years in current department or agency 13 41 12 21 11 0 3 55 32 39

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 31 19 27 14 4 0 4 53 19 101
2017 3 to 10 years in current department or agency 8 22 29 24 16 1 1 30 41 116
2017 11 to 20 years in current department or agency 10 19 31 22 15 0 3 29 39 196
2017 More than 20 years in current department or agency 10 30 20 18 18 0 5 42 37 40

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 38 31 18 2 2 0 9 75 5 101
2017 3 to 10 years in current department or agency 24 36 21 8 7 0 3 62 16 116
2017 11 to 20 years in current department or agency 27 32 18 12 5 0 6 63 18 196
2017 More than 20 years in current department or agency 36 32 18 7 3 0 5 71 11 39

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 33 27 6 3 0 0 63 10 101
2017 3 to 10 years in current department or agency 24 24 35 10 7 0 1 48 17 116
2017 11 to 20 years in current department or agency 25 32 28 11 4 0 1 57 15 196
2017 More than 20 years in current department or agency 32 39 18 10 0 0 0 71 10 38

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 30 23 10 3 1 1 63 14 100
2017 3 to 10 years in current department or agency 17 39 29 9 5 0 1 56 15 115
2017 11 to 20 years in current department or agency 22 29 24 17 6 1 1 52 24 196
2017 More than 20 years in current department or agency 25 27 21 13 8 3 3 56 22 39

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 26 34 23 10 4 1 2 62 15 101
2017 3 to 10 years in current department or agency 13 39 20 21 7 0 1 52 28 116
2017 11 to 20 years in current department or agency 12 32 25 16 14 0 1 44 31 196
2017 More than 20 years in current department or agency 19 27 15 28 8 0 3 47 37 39

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 25 35 24 11 4 0 2 61 15 101
2017 3 to 10 years in current department or agency 24 34 27 12 3 0 0 58 15 116
2017 11 to 20 years in current department or agency 18 34 24 12 11 0 2 53 23 196
2017 More than 20 years in current department or agency 27 24 23 16 5 0 5 54 22 39

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 36 18 8 2 2 2 71 11 101
2017 3 to 10 years in current department or agency 25 31 28 10 2 1 3 58 13 116
2017 11 to 20 years in current department or agency 24 29 21 13 10 0 3 55 23 196
2017 More than 20 years in current department or agency 28 23 15 18 5 3 8 57 26 39

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 61 18 14 3 3 0 1 80 6 101
2017 3 to 10 years in current department or agency 60 28 8 1 2 0 1 89 3 116
2017 11 to 20 years in current department or agency 74 21 3 1 1 0 1 95 2 196
2017 More than 20 years in current department or agency 81 5 7 2 0 0 5 90 2 39

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 80 10 5 1 4 0 1 91 5 100
2017 3 to 10 years in current department or agency 70 12 4 5 3 1 4 87 9 116
2017 11 to 20 years in current department or agency 67 15 6 3 4 1 4 86 7 195
2017 More than 20 years in current department or agency 81 5 7 2 0 0 4 90 3 40

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 65 21 8 3 1 0 2 88 4 100
2017 3 to 10 years in current department or agency 46 29 12 6 4 0 3 78 10 116
2017 11 to 20 years in current department or agency 52 28 11 5 2 0 3 82 6 196
2017 More than 20 years in current department or agency 67 15 8 5 0 0 5 87 5 39

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 74 13 4 4 3 0 2 88 8 100
2017 3 to 10 years in current department or agency 56 23 8 5 6 0 2 80 11 116
2017 11 to 20 years in current department or agency 59 18 7 7 5 0 4 80 12 196
2017 More than 20 years in current department or agency 59 7 19 7 0 2 5 72 8 40

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 70 6 2 3 0 1 19 94 4 101
2017 3 to 10 years in current department or agency 50 14 5 2 0 1 29 90 2 116
2017 11 to 20 years in current department or agency 54 13 8 1 0 0 23 87 2 195
2017 More than 20 years in current department or agency 52 13 5 3 0 0 27 89 3 39

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 73 11 6 4 0 0 6 90 4 101
2017 3 to 10 years in current department or agency 74 13 3 2 1 0 8 94 3 114
2017 11 to 20 years in current department or agency 66 18 5 2 0 1 8 92 3 196
2017 More than 20 years in current department or agency 77 8 8 5 0 0 2 87 5 39

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 67 7 10 10 5 0 1 74 15 101
2017 3 to 10 years in current department or agency 70 14 4 2 4 0 5 89 7 116
2017 11 to 20 years in current department or agency 75 11 5 1 3 0 5 91 4 196
2017 More than 20 years in current department or agency 81 10 5 0 2 0 2 93 2 40

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 58 34 4 0 3 1 1 93 3 101
2017 3 to 10 years in current department or agency 52 27 14 3 1 0 3 82 4 116
2017 11 to 20 years in current department or agency 51 24 15 6 0 0 3 78 6 196
2017 More than 20 years in current department or agency 58 18 22 0 0 0 3 78 0 39

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 19 27 39 9 5 1 0 46 15 101
2017 3 to 10 years in current department or agency 3 25 46 22 3 0 0 29 25 116
2017 11 to 20 years in current department or agency 8 25 37 22 8 0 0 33 30 196
2017 More than 20 years in current department or agency 13 21 46 18 2 0 0 34 20 40

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 3 17 34 25 21 0 0 46 20 101
2017 3 to 10 years in current department or agency 7 17 46 25 5 0 1 30 24 116
2017 11 to 20 years in current department or agency 5 24 37 21 13 0 1 34 29 196
2017 More than 20 years in current department or agency 0 17 47 16 18 0 3 35 17 40
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 37 25 11 7 8 8 5 42 58 101
2017 3 to 10 years in current department or agency 46 25 13 5 4 7 0 49 51 116
2017 11 to 20 years in current department or agency 62 16 7 3 0 10 1 70 30 196
2017 More than 20 years in current department or agency 76 10 7 2 0 5 0 80 20 40

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 34 54
2017 3 to 10 years in current department or agency 8 55
2017 11 to 20 years in current department or agency 10 52

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 27 54
2017 3 to 10 years in current department or agency 20 55
2017 11 to 20 years in current department or agency 21 52

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 12 54
2017 3 to 10 years in current department or agency 11 55
2017 11 to 20 years in current department or agency 13 52

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 33 54
2017 3 to 10 years in current department or agency 59 55
2017 11 to 20 years in current department or agency 61 52

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 6 54
2017 3 to 10 years in current department or agency 7 55
2017 11 to 20 years in current department or agency 0 52

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 Less than 3 years in current department or agency 56 54
2017 3 to 10 years in current department or agency 33 55
2017 11 to 20 years in current department or agency 26 52

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Less than 3 years in current department or agency 14 45 13 17 5 5 55
2017 3 to 10 years in current department or agency 24 55 11 4 4 2 56
2017 11 to 20 years in current department or agency 14 61 19 2 2 2 51

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 20 12 10 4 0 12 71 16 55
2017 3 to 10 years in current department or agency 22 32 20 7 4 0 16 64 12 57
2017 11 to 20 years in current department or agency 24 22 19 13 0 0 22 59 17 54

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 16 7 15 4 32 3 24 31 49 55
2017 3 to 10 years in current department or agency 9 9 18 5 9 6 44 35 29 57
2017 11 to 20 years in current department or agency 13 11 11 11 0 6 48 52 24 54
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