2017 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 31 48 13 9 0 0 0 78 9 23
2014 FI 28 52 12 8 0 0 0 80 8 25
2014 FI-02 27 45 18 9 0 0 0 73 9 11
2011 FI 48 41 11 0 0 0 0 89 0 27
2011 FI-02 50 25 25 0 0 0 0 75 0 12
2008 FI 45 35 13 6 0 0 0 81 6 31
2008 FI-02 38 31 19 13 0 0 0 69 13 16

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 31 43 13 13 0 0 0 74 13 23

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 39 22 4 0 0 0 74 4 23
2014 FI 60 36 0 0 4 0 0 96 4 25
2014 FI-02 55 45 0 0 0 0 0 100 0 11
2011 FI 56 41 4 0 0 0 0 96 0 27
2011 FI-02 42 50 8 0 0 0 0 92 0 12

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 39 43 9 9 0 0 0 83 9 23
2014 FI 40 48 8 0 4 0 0 88 4 25
2014 FI-02 36 55 9 0 0 0 0 91 0 11
2011 FI 52 44 4 0 0 0 0 96 0 27
2011 FI-02 58 33 8 0 0 0 0 92 0 12
2008 FI 45 39 10 6 0 0 0 84 6 31
2008 FI-02 38 44 6 13 0 0 0 81 13 16

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 39 48 9 0 4 0 0 87 4 23
2014 FI 48 40 8 4 0 0 0 88 4 25
2014 FI-02 9 64 18 9 0 0 0 73 9 11
2011 FI 52 48 0 0 0 0 0 100 0 27
2011 FI-02 25 75 0 0 0 0 0 100 0 12

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 47 44 9 0 0 0 0 91 0 23
2014 FI 52 40 8 0 0 0 0 92 0 25
2014 FI-02 18 64 18 0 0 0 0 82 0 11
2011 FI 48 48 4 0 0 0 0 96 0 27
2011 FI-02 33 58 8 0 0 0 0 92 0 12
2008 FI 19 52 13 16 0 0 0 71 16 31
2008 FI-02 13 50 13 25 0 0 0 63 25 16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 52 35 13 0 0 0 0 87 0 23
2014 FI 56 28 12 4 0 0 0 84 4 25
2014 FI-02 45 27 18 9 0 0 0 73 9 11
2011 FI 56 22 15 4 0 4 0 81 4 27
2011 FI-02 33 33 25 8 0 0 0 67 8 12
2008 FI 26 45 6 16 6 0 0 71 23 31
2008 FI-02 19 50 6 19 6 0 0 69 25 16
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 69 31 0 0 0 0 0 100 0 23
2014 FI 68 16 12 0 0 4 0 88 0 25
2014 FI-02 45 27 18 0 0 9 0 80 0 11
2011 FI 59 33 7 0 0 0 0 93 0 27
2011 FI-02 58 25 17 0 0 0 0 83 0 12
2008 FI 42 26 10 10 10 3 0 70 20 31
2008 FI-02 31 19 19 13 13 6 0 53 27 16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 69 22 9 0 0 0 0 91 0 23
2014 FI 64 20 8 4 0 4 0 88 4 25
2014 FI-02 55 18 9 9 0 9 0 80 10 11
2011 FI 52 44 4 0 0 0 0 96 0 27
2011 FI-02 42 50 8 0 0 0 0 92 0 12
2008 FI 45 32 6 10 6 0 0 77 16 31
2008 FI-02 44 31 6 6 13 0 0 75 19 16

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 74 22 4 0 0 0 0 96 0 23
2014 FI 72 12 12 4 0 0 0 84 4 25
2014 FI-02 55 18 18 9 0 0 0 73 9 11

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 22 39 22 4 0 13 0 70 5 23
2014 FI 40 40 16 0 0 4 0 83 0 25
2014 FI-02 27 45 27 0 0 0 0 73 0 11
2011 FI 30 48 15 4 0 4 0 81 4 27
2011 FI-02 25 42 33 0 0 0 0 67 0 12

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 13 57 26 4 0 0 0 70 4 23
2014 FI 24 56 16 0 0 4 0 83 0 25
2014 FI-02 9 55 36 0 0 0 0 64 0 11
2011 FI 30 52 15 0 0 4 0 85 0 27
2011 FI-02 25 58 17 0 0 0 0 83 0 12
2008 FI 19 45 23 6 6 0 0 65 13 31
2008 FI-02 13 38 25 13 13 0 0 50 25 16

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 13 53 26 4 0 4 0 68 5 23
2014 FI 16 56 16 0 0 12 0 82 0 25
2014 FI-02 0 64 27 0 0 9 0 70 0 11
2011 FI 19 48 22 7 0 4 0 69 8 27
2011 FI-02 8 67 17 8 0 0 0 75 8 12
2008 FI 10 32 26 19 6 6 0 45 28 31
2008 FI-02 13 13 25 31 13 6 0 27 47 16

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 22 52 17 9 0 0 0 74 9 23
2014 FI 16 56 24 4 0 0 0 72 4 25
2014 FI-02 0 45 55 0 0 0 0 45 0 11
2011 FI 30 52 19 0 0 0 0 81 0 27
2011 FI-02 17 67 17 0 0 0 0 83 0 12
2008 FI 23 39 23 6 6 3 0 63 13 31
2008 FI-02 13 25 38 6 13 6 0 40 20 16

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 23 63 9 5 0 0 0 86 5 22
2014 FI 20 44 24 8 0 4 0 67 8 25
2014 FI-02 9 45 27 18 0 0 0 55 18 11
2011 FI 22 52 19 4 4 0 0 74 7 27
2011 FI-02 8 50 33 0 8 0 0 58 8 12
2008 FI 23 42 23 10 3 0 0 65 13 31
2008 FI-02 19 31 25 19 6 0 0 50 25 16
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 22 61 9 4 4 0 0 83 9 23
2014 FI 28 44 20 8 0 0 0 72 8 25
2014 FI-02 9 55 18 18 0 0 0 64 18 11
2011 FI 22 48 22 7 0 0 0 70 7 27
2011 FI-02 8 58 25 8 0 0 0 67 8 12

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 52 4 9 0 0 0 87 9 23

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 22 30 4 22 0 9 13 66 28 23
2014 FI 16 40 8 12 4 16 4 70 20 25
2014 FI-02 0 45 9 18 0 18 9 63 25 11

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 61 35 0 0 4 0 0 96 4 23
2014 FI 68 16 8 8 0 0 0 84 8 25
2014 FI-02 55 18 18 9 0 0 0 73 9 11
2011 FI 41 48 11 0 0 0 0 89 0 27
2011 FI-02 33 50 17 0 0 0 0 83 0 12
2008 FI 26 42 13 6 10 3 0 70 17 31
2008 FI-02 13 38 25 0 19 6 0 53 20 16

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 60 10 0 10 0 0 20 88 13 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 44 48 9 0 0 0 0 91 0 23
2014 FI 36 56 4 4 0 0 0 92 4 25
2014 FI-02 27 64 9 0 0 0 0 91 0 11
2011 FI 26 59 11 4 0 0 0 85 4 27
2011 FI-02 17 50 25 8 0 0 0 67 8 12
2008 FI 35 55 10 0 0 0 0 90 0 31
2008 FI-02 38 50 13 0 0 0 0 88 0 16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 48 9 9 0 0 0 83 9 23
2014 FI 32 32 12 4 0 16 4 80 5 25
2014 FI-02 27 36 18 0 0 18 0 78 0 11
2011 FI 33 48 11 4 0 4 0 85 4 27
2011 FI-02 8 67 17 8 0 0 0 75 8 12
2008 FI 32 58 3 3 0 3 0 93 3 31
2008 FI-02 19 63 6 6 0 6 0 87 7 16

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 48 48 4 0 0 0 0 96 0 23
2014 FI 52 36 8 4 0 0 0 88 4 25
2014 FI-02 27 64 9 0 0 0 0 91 0 11
2011 FI 59 33 4 4 0 0 0 93 4 27
2011 FI-02 33 50 8 8 0 0 0 83 8 12
2008 FI 39 35 13 13 0 0 0 74 13 31
2008 FI-02 13 50 19 19 0 0 0 63 19 16

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 39 52 4 4 0 0 0 91 4 23
2014 FI 44 44 8 0 4 0 0 88 4 25
2014 FI-02 45 45 9 0 0 0 0 91 0 11
2011 FI 52 37 11 0 0 0 0 89 0 27
2011 FI-02 58 25 17 0 0 0 0 83 0 12
2008 FI 48 35 6 6 3 0 0 84 10 31
2008 FI-02 44 38 6 6 6 0 0 81 13 16

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 48 43 4 4 0 0 0 91 4 23
2014 FI 60 28 8 4 0 0 0 88 4 25
2014 FI-02 64 27 9 0 0 0 0 91 0 11
2011 FI 52 33 11 4 0 0 0 85 4 27
2011 FI-02 42 33 17 8 0 0 0 75 8 12
2008 FI 52 35 3 6 3 0 0 87 10 31
2008 FI-02 38 50 6 6 0 0 0 88 6 16

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 44 48 4 4 0 0 0 91 4 23
2014 FI 32 52 16 0 0 0 0 84 0 25
2014 FI-02 18 55 27 0 0 0 0 73 0 11
2011 FI 41 44 0 15 0 0 0 85 15 27
2011 FI-02 33 33 0 33 0 0 0 67 33 12
2008 FI 13 39 10 32 6 0 0 52 39 31
2008 FI-02 6 38 6 44 6 0 0 44 50 16

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 17 22 22 30 4 0 4 41 36 23
2014 FI 8 32 24 24 8 4 0 42 33 25
2014 FI-02 0 45 18 27 9 0 0 45 36 11
2011 FI 30 26 15 22 4 0 4 58 27 27
2011 FI-02 25 8 25 33 8 0 0 33 42 12
2008 FI 10 32 16 35 3 0 3 43 40 31
2008 FI-02 0 44 13 38 6 0 0 44 44 16

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 35 22 0 9 0 0 70 9 23
2014 FI 44 40 8 8 0 0 0 84 8 25
2014 FI-02 36 36 9 18 0 0 0 73 18 11
2011 FI 37 52 7 4 0 0 0 89 4 27
2011 FI-02 33 50 17 0 0 0 0 83 0 12

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 39 39 9 13 0 0 0 78 13 23
2014 FI 52 36 8 4 0 0 0 88 4 25
2014 FI-02 45 36 9 9 0 0 0 82 9 11

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 43 17 0 4 0 0 78 4 23
2014 FI 56 24 16 4 0 0 0 80 4 25
2014 FI-02 27 27 36 9 0 0 0 55 9 11
2011 FI 37 48 15 0 0 0 0 85 0 27
2011 FI-02 25 50 25 0 0 0 0 75 0 12

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 23 54 23 0 0 0 0 77 0 22

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 48 43 9 0 0 0 0 91 0 23
2014 FI 40 40 16 4 0 0 0 80 4 25
2014 FI-02 27 36 27 9 0 0 0 64 9 11
2011 FI 56 37 4 4 0 0 0 93 4 27
2011 FI-02 50 33 8 8 0 0 0 83 8 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 48 48 0 0 0 0 4 100 0 23
2014 FI 64 28 4 4 0 0 0 92 4 25
2014 FI-02 64 36 0 0 0 0 0 100 0 11
2011 FI 56 26 4 7 0 0 7 88 8 27
2011 FI-02 67 17 0 8 0 0 8 91 9 12
2008 FI 42 23 6 16 10 0 3 67 27 31
2008 FI-02 31 31 6 19 6 0 6 67 27 16

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 48 34 17 0 0 0 0 83 0 23
2014 FI 32 52 12 4 0 0 0 84 4 25
2014 FI-02 45 45 9 0 0 0 0 91 0 11
2011 FI 37 44 7 7 4 0 0 81 11 27
2011 FI-02 50 33 8 0 8 0 0 83 8 12
2008 FI 19 48 16 3 13 0 0 68 16 31
2008 FI-02 25 44 13 0 19 0 0 69 19 16

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 65 35 0 0 0 0 0 100 0 23
2014 FI 72 12 4 12 0 0 0 84 12 25
2014 FI-02 73 0 9 18 0 0 0 73 18 11
2011 FI 44 48 0 7 0 0 0 93 7 27
2011 FI-02 25 58 0 17 0 0 0 83 17 12

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 FI 9 69 22 23
2014 FI 16 60 24 25
2014 FI-02 9 55 36 11
2011 FI 4 70 26 27
2011 FI-02 0 58 42 12
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 31 56 9 4 0 0 0 87 4 23
2014 FI 32 48 16 4 0 0 0 80 4 25
2014 FI-02 27 45 27 0 0 0 0 73 0 11
2011 FI 37 52 11 0 0 0 0 89 0 27
2011 FI-02 25 58 17 0 0 0 0 83 0 12
2008 FI 32 52 6 6 3 0 0 84 10 31
2008 FI-02 19 63 6 6 6 0 0 81 13 16

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 22 74 4 0 0 0 0 96 0 23
2014 FI 40 60 0 0 0 0 0 100 0 25
2014 FI-02 27 73 0 0 0 0 0 100 0 11
2011 FI 44 41 7 7 0 0 0 85 7 27
2011 FI-02 33 50 8 8 0 0 0 83 8 12

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 13 9 44 26 4 0 4 32 23 23
2014 FI 12 28 36 12 12 0 0 24 40 25
2014 FI-02 27 18 55 0 0 0 0 0 45 11
2011 FI 7 33 37 19 4 0 0 22 41 27
2011 FI-02 17 33 33 17 0 0 0 17 50 12
2008 FI 23 35 19 19 0 3 0 20 60 31
2008 FI-02 31 38 19 6 0 6 0 7 73 16

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 9 0 52 13 9 4 13 26 10 23
2014 FI 4 16 40 20 4 4 12 29 24 25
2014 FI-02 9 18 45 9 0 9 9 11 33 11
2011 FI 0 15 37 37 7 0 4 46 15 27
2011 FI-02 0 17 58 25 0 0 0 25 17 12
2008 FI 19 26 42 6 6 0 0 13 45 31
2008 FI-02 25 25 50 0 0 0 0 0 50 16

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 9 34 30 9 4 0 13 15 50 23
2014 FI 4 36 36 16 8 0 0 24 40 25
2014 FI-02 0 36 45 18 0 0 0 18 36 11
2011 FI 0 22 41 15 11 4 7 29 25 27
2011 FI-02 0 17 58 17 8 0 0 25 17 12
2008 FI 16 35 26 13 3 0 6 17 55 31
2008 FI-02 25 38 25 13 0 0 0 13 63 16

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 9 34 26 18 9 0 4 28 45 23
2014 FI 4 24 36 28 8 0 0 36 28 25
2014 FI-02 9 36 36 18 0 0 0 18 45 11
2011 FI 4 26 48 19 4 0 0 22 30 27
2011 FI-02 8 25 58 8 0 0 0 8 33 12
2008 FI 19 26 39 10 6 0 0 16 45 31
2008 FI-02 25 25 38 13 0 0 0 13 50 16

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 9 34 26 22 0 5 4 24 47 23
2014 FI 20 40 20 8 8 0 4 17 63 25
2014 FI-02 18 55 18 0 0 0 9 0 80 11
2011 FI 0 33 44 19 4 0 0 22 33 27
2011 FI-02 0 25 58 17 0 0 0 17 25 12
2008 FI 16 23 42 16 3 0 0 19 39 31
2008 FI-02 19 25 44 13 0 0 0 13 44 16

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 0 13 22 48 4 4 9 60 15 23
2014 FI 0 8 32 24 24 0 12 55 9 25
2014 FI-02 0 9 36 18 27 0 9 50 10 11
2011 FI 0 4 44 30 15 0 7 48 4 27
2011 FI-02 0 8 33 50 8 0 0 58 8 12
2008 FI 10 35 45 10 0 0 0 10 45 31
2008 FI-02 13 38 44 6 0 0 0 6 50 16

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 9 13 52 18 4 0 4 23 23 23
2014 FI 4 16 44 20 8 0 8 30 22 25
2014 FI-02 0 18 55 18 0 0 9 20 20 11

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 61 26 9 4 0 0 0 87 4 23
2014 FI 64 24 8 4 0 0 0 88 4 25
2014 FI-02 45 27 18 9 0 0 0 73 9 11

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 52 39 9 0 0 0 0 91 0 23
2014 FI 48 44 8 0 0 0 0 92 0 25
2014 FI-02 36 55 9 0 0 0 0 91 0 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 61 4 0 0 0 0 96 0 23
2014 FI 44 40 8 4 0 4 0 88 4 25
2014 FI-02 36 45 0 9 0 9 0 90 10 11

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 39 52 9 0 0 0 0 91 0 23
2014 FI 32 64 4 0 0 0 0 96 0 25
2014 FI-02 18 73 9 0 0 0 0 91 0 11
2011 FI 48 48 4 0 0 0 0 96 0 27
2011 FI-02 42 50 8 0 0 0 0 92 0 12

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 52 48 0 0 0 0 0 100 0 23
2014 FI 52 48 0 0 0 0 0 100 0 25
2014 FI-02 18 82 0 0 0 0 0 100 0 11
2011 FI 59 41 0 0 0 0 0 100 0 27
2011 FI-02 42 58 0 0 0 0 0 100 0 12
2008 FI 29 55 10 6 0 0 0 84 6 31
2008 FI-02 19 63 6 13 0 0 0 81 13 16

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 43 13 4 4 0 0 78 9 23
2014 FI 40 36 16 8 0 0 0 76 8 25
2014 FI-02 27 36 27 9 0 0 0 64 9 11

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 26 61 0 9 0 4 0 91 9 23
2014 FI 24 56 8 8 0 4 0 83 8 25
2014 FI-02 9 64 18 9 0 0 0 73 9 11
2011 FI 37 48 11 4 0 0 0 85 4 27
2011 FI-02 25 58 17 0 0 0 0 83 0 12

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 30 57 9 0 0 0 4 91 0 23
2014 FI 60 32 4 4 0 0 0 92 4 25
2014 FI-02 27 64 9 0 0 0 0 91 0 11
2011 FI 67 15 11 4 0 4 0 85 4 27
2011 FI-02 58 8 17 8 0 8 0 73 9 12
2008 FI 23 32 16 10 10 10 0 61 21 31
2008 FI-02 19 25 19 19 6 13 0 50 29 16

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 39 48 13 0 0 0 0 87 0 23
2014 FI 60 32 0 8 0 0 0 92 8 25
2014 FI-02 27 55 0 18 0 0 0 82 18 11
2011 FI 37 30 19 7 4 4 0 69 12 27
2011 FI-02 25 25 25 17 8 0 0 50 25 12

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 17 53 13 9 4 0 4 73 14 23
2014 FI 16 40 16 16 0 12 0 64 18 25
2014 FI-02 0 36 18 36 0 9 0 40 40 11
2011 FI 15 37 11 15 0 19 4 67 19 27
2011 FI-02 17 33 0 25 0 25 0 67 33 12

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 70 30 0 0 0 0 0 100 0 23
2014 FI 72 28 0 0 0 0 0 100 0 25
2014 FI-02 64 36 0 0 0 0 0 100 0 11
2011 FI 70 26 4 0 0 0 0 96 0 27
2011 FI-02 50 42 8 0 0 0 0 92 0 12
2008 FI 58 39 3 0 0 0 0 97 0 31
2008 FI-02 38 56 6 0 0 0 0 94 0 16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 57 39 0 4 0 0 0 96 4 23
2014 FI 68 28 0 4 0 0 0 96 4 25
2014 FI-02 45 45 0 9 0 0 0 91 9 11
2011 FI 56 37 0 7 0 0 0 93 7 27
2011 FI-02 58 25 0 17 0 0 0 83 17 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 65 35 0 0 0 0 0 100 0 23
2014 FI 60 32 0 8 0 0 0 92 8 25
2014 FI-02 55 36 0 9 0 0 0 91 9 11

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 70 30 0 0 0 0 0 100 0 23
2014 FI 76 24 0 0 0 0 0 100 0 25
2014 FI-02 64 36 0 0 0 0 0 100 0 11
2011 FI 59 37 4 0 0 0 0 96 0 27
2011 FI-02 33 58 8 0 0 0 0 92 0 12
2008 FI 42 32 13 10 0 0 3 77 10 31
2008 FI-02 25 31 25 13 0 0 6 60 13 16

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 31 56 4 9 0 0 0 87 9 23
2014 FI 32 48 12 8 0 0 0 80 8 25
2014 FI-02 9 45 27 18 0 0 0 55 18 11
2011 FI 33 48 4 15 0 0 0 81 15 27
2011 FI-02 17 50 0 33 0 0 0 67 33 12
2008 FI 26 58 10 6 0 0 0 84 6 31
2008 FI-02 13 63 19 6 0 0 0 75 6 16

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 78 22 0 0 0 0 0 100 0 23
2014 FI 80 20 0 0 0 0 0 100 0 25
2014 FI-02 73 27 0 0 0 0 0 100 0 11
2011 FI 78 19 0 4 0 0 0 96 4 27
2011 FI-02 67 25 0 8 0 0 0 92 8 12
2008 FI 81 16 3 0 0 0 0 97 0 31
2008 FI-02 88 13 0 0 0 0 0 100 0 16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 91 9 0 0 0 0 0 100 0 23
2014 FI 100 0 0 0 0 0 0 100 0 25
2014 FI-02 100 0 0 0 0 0 0 100 0 11
2011 FI 93 7 0 0 0 0 0 100 0 27
2011 FI-02 83 17 0 0 0 0 0 100 0 12
2008 FI 100 0 0 0 0 0 0 100 0 31
2008 FI-02 100 0 0 0 0 0 0 100 0 16

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 61 39 0 0 0 0 0 100 0 23
2014 FI 64 36 0 0 0 0 0 100 0 25
2014 FI-02 55 45 0 0 0 0 0 100 0 11

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 69 22 4 4 0 0 0 91 4 23
2014 FI 92 8 0 0 0 0 0 100 0 25
2014 FI-02 91 9 0 0 0 0 0 100 0 11
2011 FI 74 19 4 4 0 0 0 93 4 27
2011 FI-02 58 25 8 8 0 0 0 83 8 12
2008 FI 61 35 3 0 0 0 0 97 0 31
2008 FI-02 56 44 0 0 0 0 0 100 0 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 35 9 4 0 39 9 75 8 23
2014 FI 8 12 12 0 0 56 12 63 0 25
2014 FI-02 0 0 18 0 0 73 9 0 0 11

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 26 66 4 0 0 4 0 95 0 23
2014 FI 52 36 8 0 0 4 0 92 0 25
2014 FI-02 27 55 9 0 0 9 0 90 0 11
2011 FI 30 48 7 0 0 15 0 91 0 27
2011 FI-02 8 50 17 0 0 25 0 78 0 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FI 0 100 25
2014 FI-02 0 100 11

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 22 9 4 0 61 0 67 11 23
2014 FI 12 16 12 0 0 52 8 70 0 25
2014 FI-02 0 9 9 0 0 73 9 50 0 11

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 56 9 0 0 0 0 91 0 23
2014 FI 36 40 8 0 0 16 0 90 0 25
2014 FI-02 9 64 18 0 0 9 0 80 0 11
2011 FI 37 37 7 0 0 19 0 91 0 27
2011 FI-02 25 42 17 0 0 17 0 80 0 12

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FI 0 100 25
2014 FI-02 0 100 11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 26 57 18 0 0 0 0 82 0 23
2014 FI 24 56 12 4 0 4 0 83 4 25
2014 FI-02 27 45 18 9 0 0 0 73 9 11
2011 FI 20 40 28 8 0 4 0 63 8 25
2011 FI-02 8 33 42 17 0 0 0 42 17 12
2008 FI 42 39 13 6 0 0 0 81 6 31
2008 FI-02 44 31 13 13 0 0 0 75 13 16

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 26 13 0 0 47 9 70 0 23
2014 FI 8 24 24 0 0 32 12 57 0 25
2014 FI-02 0 9 27 0 0 45 18 25 0 11
2011 FI 4 19 15 4 0 38 19 55 9 26
2011 FI-02 0 17 25 8 0 42 8 33 17 12

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 52 48 0 0 0 0 0 100 0 23
2014 FI 48 48 0 0 0 4 0 100 0 25
2014 FI-02 55 45 0 0 0 0 0 100 0 11
2011 FI 50 42 4 0 0 4 0 96 0 26
2011 FI-02 42 50 8 0 0 0 0 92 0 12
2008 FI 42 42 6 3 3 3 0 87 7 31
2008 FI-02 38 44 6 6 0 6 0 87 7 16

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 39 56 4 0 0 0 0 96 0 23
2014 FI 44 44 4 0 0 8 0 96 0 25
2014 FI-02 45 36 9 0 0 9 0 90 0 11
2011 FI 35 54 0 8 0 4 0 92 8 26
2011 FI-02 25 58 0 17 0 0 0 83 17 12
2008 FI 26 39 13 16 6 0 0 65 23 31
2008 FI-02 25 31 13 31 0 0 0 56 31 16
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 69 26 4 0 0 0 0 96 0 23

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 74 22 4 0 0 0 0 96 0 23

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 48 43 9 0 0 0 0 91 0 23

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 17 44 22 17 0 0 0 61 17 23

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 34 43 14 4 0 0 4 81 5 23

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 26 35 17 17 0 0 30 34 23

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 9 27 34 9 22 0 0 35 30 23

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 22 34 26 13 0 0 26 39 23

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 35 35 13 13 0 0 4 73 14 23

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 17 35 26 22 0 0 0 52 22 23

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 44 35 9 13 0 0 0 78 13 23

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 0 57 26 4 13 0 0 57 17 23

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 31 43 9 9 9 0 0 74 17 23

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 9 56 22 4 0 9 0 72 5 23

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 74 26 0 0 0 0 0 100 0 23

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 78 9 4 4 0 0 4 91 5 23

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 56 27 4 4 0 0 9 91 5 23

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 69 13 4 4 0 0 9 91 5 23

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 52 9 9 0 4 0 26 82 6 23

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 69 18 0 0 4 0 9 95 5 23

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 78 9 0 4 0 0 9 95 5 23

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 34 31 26 9 0 0 0 66 9 23

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 44 34 17 0 0 0 48 17 23

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 4 9 56 22 9 0 0 31 13 23
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 22 47 13 9 0 9 0 24 76 23

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 FI 13 16

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 FI 38 16

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 FI 19 16

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 FI 81 16

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 FI 6 16

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 FI 31 16

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 FI 33 33 13 14 7 0 15

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 19 38 0 25 0 0 19 69 31 16

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 12 12 7 12 7 6 43 49 38 16
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