2017 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 103.1. Occupational category (variable derived from question 103)

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 30 6 6 0 0 0 88 6 17
2017 Scientific and Professional 43 43 7 5 2 0 0 86 7 195
2017 Administration and Foreign Services 34 46 11 6 3 0 0 81 8 163
2017 Technical 26 38 19 13 3 0 0 65 16 31
2017 Administrative Support 50 41 3 6 0 0 0 91 6 34
2017 Other 38 47 12 3 0 0 0 85 3 10
2014 Executive 47 40 0 13 0 0 0 87 13 15
2014 Scientific and Professional 35 42 12 7 4 0 0 77 11 206
2014 Administration and Foreign Services 31 46 13 7 2 0 0 78 9 150
2014 Technical 52 28 12 4 4 0 0 80 8 25
2014 Administrative Support 16 35 22 22 5 0 0 51 27 37

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 29 6 6 12 0 0 76 18 17
2017 Scientific and Professional 32 41 12 10 5 0 0 73 14 194
2017 Administration and Foreign Services 27 42 16 10 5 1 0 70 15 163
2017 Technical 20 29 16 26 9 0 0 49 35 31
2017 Administrative Support 50 23 15 9 3 0 0 73 12 34
2017 Other 50 24 12 0 3 12 0 83 3 10

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 36 6 0 0 0 0 94 0 17
2017 Scientific and Professional 58 35 5 1 1 0 0 93 2 195
2017 Administration and Foreign Services 41 44 11 2 1 0 0 86 3 163
2017 Technical 49 35 16 0 0 0 0 84 0 31
2017 Administrative Support 56 30 9 6 0 0 0 85 6 34
2017 Other 50 36 12 3 0 0 0 85 3 10
2014 Executive 80 13 7 0 0 0 0 93 0 15
2014 Scientific and Professional 59 29 7 4 1 0 1 88 5 206
2014 Administration and Foreign Services 54 35 9 1 1 0 0 89 2 150
2014 Technical 76 20 4 0 0 0 0 96 0 25
2014 Administrative Support 46 32 16 3 3 0 0 78 5 37

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 29 6 6 6 0 0 82 12 17
2017 Scientific and Professional 50 38 8 3 2 0 0 88 4 195
2017 Administration and Foreign Services 36 47 11 4 2 0 0 83 5 163
2017 Technical 30 48 9 6 3 3 0 80 10 31
2017 Administrative Support 53 35 9 3 0 0 0 88 3 34
2017 Other 62 24 12 3 0 0 0 85 3 10
2014 Executive 60 20 13 7 0 0 0 80 7 15
2014 Scientific and Professional 45 36 11 5 3 0 0 82 8 206
2014 Administration and Foreign Services 43 42 11 3 1 0 0 85 3 150
2014 Technical 64 28 8 0 0 0 0 92 0 25
2014 Administrative Support 32 30 19 14 5 0 0 62 19 37

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 17 6 6 12 0 0 76 18 17
2017 Scientific and Professional 38 36 14 7 4 0 0 75 11 195
2017 Administration and Foreign Services 34 37 20 6 3 1 0 71 9 163
2017 Technical 33 6 41 9 6 0 4 41 16 31
2017 Administrative Support 66 18 9 4 3 0 0 84 7 33
2017 Other 50 35 12 3 0 0 0 85 3 10
2014 Executive 67 7 13 13 0 0 0 73 13 15
2014 Scientific and Professional 36 37 15 7 4 0 0 73 11 206
2014 Administration and Foreign Services 34 43 14 5 4 0 0 77 9 150
2014 Technical 35 48 12 4 0 0 0 84 4 25
2014 Administrative Support 41 35 11 8 5 0 0 76 14 37

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 29 0 6 12 0 0 82 18 17
2017 Scientific and Professional 31 41 16 9 4 0 0 72 12 195
2017 Administration and Foreign Services 34 40 17 6 1 1 0 75 8 163
2017 Technical 26 16 32 13 10 3 0 44 23 31
2017 Administrative Support 59 23 12 3 3 0 0 82 6 34
2017 Other 50 35 12 3 0 0 0 85 3 10
2014 Executive 67 0 13 13 7 0 0 67 20 15
2014 Scientific and Professional 29 41 14 11 4 1 0 71 15 206
2014 Administration and Foreign Services 35 45 13 5 3 0 0 80 7 150
2014 Technical 35 48 12 4 0 0 0 84 4 25
2014 Administrative Support 35 46 14 0 5 0 0 81 5 37

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 11 6 6 12 6 0 75 19 17
2017 Scientific and Professional 42 32 13 8 3 2 0 75 11 195
2017 Administration and Foreign Services 36 31 19 5 5 4 1 70 10 163
2017 Technical 26 13 29 6 25 0 0 39 32 31
2017 Administrative Support 65 15 9 3 9 0 0 79 12 34
2017 Other 38 0 36 3 0 0 23 50 4 10
2014 Executive 40 27 13 13 0 0 7 71 14 15
2014 Scientific and Professional 44 28 12 7 5 3 0 75 12 206
2014 Administration and Foreign Services 36 31 16 11 3 3 0 69 14 150
2014 Technical 40 36 8 8 0 8 0 83 9 25
2014 Administrative Support 46 27 3 14 5 5 0 77 20 37
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 29 18 6 0 0 0 76 6 17
2017 Scientific and Professional 48 38 6 5 2 1 0 87 7 195
2017 Administration and Foreign Services 45 41 8 2 1 2 1 89 3 163
2017 Technical 39 26 19 0 7 10 0 71 8 31
2017 Administrative Support 62 26 6 4 0 3 0 90 4 34
2017 Other 50 35 0 0 3 0 11 97 3 10
2014 Executive 53 20 20 0 7 0 0 73 7 15
2014 Scientific and Professional 39 44 8 4 3 2 0 85 7 206
2014 Administration and Foreign Services 46 30 15 4 2 3 0 79 6 150
2014 Technical 47 24 21 4 0 0 4 75 4 25
2014 Administrative Support 51 35 3 0 3 8 0 94 3 37

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 35 6 12 0 0 0 82 12 17
2017 Scientific and Professional 43 43 6 5 3 1 0 86 8 195
2017 Administration and Foreign Services 46 40 9 3 1 1 0 87 4 163
2017 Technical 39 32 19 7 3 0 0 71 10 31
2017 Administrative Support 56 35 6 0 3 0 0 91 3 34
2017 Other 39 47 0 3 0 0 11 97 3 10
2014 Executive 53 27 13 0 7 0 0 80 7 15
2014 Scientific and Professional 35 43 10 7 4 0 0 79 11 206
2014 Administration and Foreign Services 43 37 10 7 3 1 0 81 9 150
2014 Technical 43 33 16 4 4 0 0 76 8 25
2014 Administrative Support 44 39 11 0 3 0 3 86 3 36

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 30 12 12 5 0 0 71 17 17
2017 Scientific and Professional 53 31 9 4 3 0 0 85 7 195
2017 Administration and Foreign Services 53 29 11 5 1 1 1 83 7 163
2017 Technical 42 35 13 0 10 0 0 77 10 31
2017 Administrative Support 64 20 3 3 9 0 0 84 13 34
2017 Other 39 35 12 0 3 0 11 83 3 10
2014 Executive 60 27 7 0 7 0 0 87 7 15
2014 Scientific and Professional 38 37 14 7 3 1 0 76 10 206
2014 Administration and Foreign Services 49 33 10 6 2 0 0 83 8 150
2014 Technical 60 28 4 8 0 0 0 88 8 25
2014 Administrative Support 54 30 11 3 3 0 0 84 5 37

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 29 0 6 12 0 0 82 18 17
2017 Scientific and Professional 23 33 21 14 4 5 0 59 18 195
2017 Administration and Foreign Services 20 37 22 10 5 6 1 61 16 163
2017 Technical 10 32 19 13 16 10 0 47 32 31
2017 Administrative Support 38 36 17 0 3 6 0 78 3 34
2017 Other 35 39 3 0 0 24 0 96 0 10
2014 Executive 33 47 7 0 13 0 0 80 13 15
2014 Scientific and Professional 23 42 15 7 5 7 1 71 13 206
2014 Administration and Foreign Services 21 43 19 10 3 3 0 66 14 150
2014 Technical 24 28 36 8 4 0 0 52 12 25
2014 Administrative Support 30 43 11 3 0 14 0 84 3 37

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 29 6 0 12 0 0 82 12 17
2017 Scientific and Professional 17 27 26 20 7 3 0 46 28 195
2017 Administration and Foreign Services 14 37 28 10 10 1 1 51 20 163
2017 Technical 10 29 22 13 23 3 0 40 37 31
2017 Administrative Support 38 38 15 6 0 3 0 78 6 34
2017 Other 35 38 3 0 0 24 0 96 0 10
2014 Executive 47 20 13 20 0 0 0 67 20 15
2014 Scientific and Professional 15 39 23 14 7 2 1 55 21 206
2014 Administration and Foreign Services 18 47 19 10 3 2 0 67 14 150
2014 Technical 8 48 23 16 4 0 0 56 21 25
2014 Administrative Support 22 46 16 3 0 14 0 78 3 37

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 30 23 12 12 0 0 53 24 17
2017 Scientific and Professional 9 25 30 21 10 6 0 36 33 195
2017 Administration and Foreign Services 8 37 34 10 7 3 1 47 19 163
2017 Technical 7 29 22 10 23 9 0 40 36 31
2017 Administrative Support 20 38 18 9 0 12 3 69 10 34
2017 Other 23 26 15 12 0 24 0 65 16 10
2014 Executive 27 40 7 13 13 0 0 67 27 15
2014 Scientific and Professional 9 31 30 18 7 4 1 42 27 206
2014 Administration and Foreign Services 14 43 23 11 3 6 0 60 15 150
2014 Technical 4 33 28 24 4 8 0 39 30 25
2014 Administrative Support 22 38 22 5 0 14 0 69 6 37

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 23 12 12 6 0 0 70 18 17
2017 Scientific and Professional 14 33 25 15 8 5 0 50 24 195
2017 Administration and Foreign Services 16 37 25 13 7 1 1 54 20 163
2017 Technical 4 29 22 19 20 6 0 35 41 31
2017 Administrative Support 41 21 12 12 6 9 0 68 20 34
2017 Other 26 24 12 15 0 24 0 65 19 10
2014 Executive 60 13 0 13 13 0 0 73 27 15
2014 Scientific and Professional 15 40 18 13 9 5 1 58 23 206
2014 Administration and Foreign Services 21 44 21 7 3 4 0 67 11 150
2014 Technical 12 40 32 4 8 4 0 54 13 25
2014 Administrative Support 27 38 14 8 3 11 0 73 12 37

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 29 24 0 0 0 0 76 0 17
2017 Scientific and Professional 10 46 17 15 10 2 0 57 25 194
2017 Administration and Foreign Services 18 46 18 10 5 1 1 66 16 162
2017 Technical 10 26 16 32 9 6 0 38 45 31
2017 Administrative Support 29 42 17 3 3 6 0 75 6 34
2017 Other 15 38 12 12 0 24 0 69 16 10
2014 Executive 40 27 13 13 7 0 0 67 20 15
2014 Scientific and Professional 13 38 27 14 7 1 1 52 21 206
2014 Administration and Foreign Services 19 40 19 17 2 3 0 61 20 150
2014 Technical 12 28 44 8 4 4 0 41 13 25
2014 Administrative Support 22 43 16 5 3 11 0 73 9 37
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 41 12 11 12 0 0 65 23 17
2017 Scientific and Professional 23 43 13 15 6 0 0 66 21 195
2017 Administration and Foreign Services 26 41 12 14 5 1 0 68 20 163
2017 Technical 20 29 29 6 16 0 0 49 23 31
2017 Administrative Support 44 41 0 12 3 0 0 85 15 34
2017 Other 38 47 12 3 0 0 0 85 3 10
2014 Executive 53 27 7 13 0 0 0 80 13 15
2014 Scientific and Professional 15 45 20 12 8 0 0 60 20 206
2014 Administration and Foreign Services 21 41 17 16 5 0 0 61 22 150
2014 Technical 36 44 4 16 0 0 0 80 16 25
2014 Administrative Support 32 30 22 14 3 0 0 62 16 37

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 48 0 11 0 0 0 89 11 17
2017 Scientific and Professional 23 51 12 8 5 0 0 75 13 195
2017 Administration and Foreign Services 27 41 17 9 5 1 1 69 14 163
2017 Technical 26 44 13 9 7 0 0 71 16 31
2017 Administrative Support 50 29 6 9 6 0 0 79 15 34
2017 Other 26 23 38 12 0 0 0 50 12 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 41 18 11 0 0 12 67 13 17
2017 Scientific and Professional 10 20 23 11 8 23 6 41 27 195
2017 Administration and Foreign Services 13 20 19 14 5 22 8 46 27 163
2017 Technical 17 3 35 9 16 16 3 25 32 31
2017 Administrative Support 12 21 12 9 6 35 6 55 26 34
2017 Other 0 23 15 0 0 47 15 61 0 10
2014 Executive 27 33 13 20 7 0 0 60 27 15
2014 Scientific and Professional 9 24 17 15 7 23 6 46 30 205
2014 Administration and Foreign Services 13 27 20 13 9 15 4 49 27 150
2014 Technical 8 24 8 32 8 11 8 40 50 25
2014 Administrative Support 5 19 22 8 5 38 3 41 23 37

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 35 6 23 0 0 0 71 23 17
2017 Scientific and Professional 39 40 12 6 2 1 0 80 8 195
2017 Administration and Foreign Services 40 44 9 5 2 1 0 84 7 163
2017 Technical 32 35 16 3 10 3 0 70 14 31
2017 Administrative Support 59 29 6 0 3 3 0 90 3 34
2014 Executive 47 33 7 13 0 0 0 80 13 15
2014 Scientific and Professional 30 46 10 9 3 1 1 77 12 206
2014 Administration and Foreign Services 37 39 11 9 3 0 0 77 12 150
2014 Technical 44 33 12 8 4 0 0 76 12 25
2014 Administrative Support 49 32 14 0 3 3 0 83 3 37

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 41 11 6 0 0 6 82 6 17
2017 Scientific and Professional 13 31 26 8 5 3 13 53 16 74
2017 Administration and Foreign Services 30 30 21 4 0 5 9 71 5 54
2014 Executive 43 36 7 14 0 0 0 79 14 14
2014 Scientific and Professional 13 43 19 11 1 2 11 64 14 64
2014 Administration and Foreign Services 22 38 12 2 5 2 19 75 9 47

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 35 6 0 0 0 0 94 0 17
2017 Scientific and Professional 38 39 11 6 2 4 0 81 8 195
2017 Administration and Foreign Services 33 50 10 4 1 0 1 84 6 163
2017 Technical 26 26 22 4 9 6 6 59 15 31
2017 Administrative Support 46 38 10 0 6 0 0 84 6 34
2017 Other 73 24 3 0 0 0 0 97 0 10
2014 Executive 53 33 13 0 0 0 0 87 0 15
2014 Scientific and Professional 37 43 12 5 2 1 0 81 7 206
2014 Administration and Foreign Services 32 53 7 5 0 1 1 88 5 150
2014 Technical 28 36 20 8 4 0 4 67 13 25
2014 Administrative Support 32 54 3 5 0 3 3 91 6 37

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 24 0 12 0 0 0 88 12 17
2017 Scientific and Professional 29 38 11 7 5 9 1 74 14 195
2017 Administration and Foreign Services 29 39 13 7 5 5 2 73 13 162
2017 Technical 20 19 13 6 16 19 6 52 31 31
2017 Administrative Support 32 27 3 18 3 17 0 71 25 34
2017 Other 38 24 0 3 0 36 0 95 5 10
2014 Executive 73 13 13 0 0 0 0 87 0 15
2014 Scientific and Professional 32 28 17 5 6 9 2 68 13 206
2014 Administration and Foreign Services 35 33 11 9 3 5 2 74 14 150
2014 Technical 28 27 16 16 4 0 8 61 22 25
2014 Administrative Support 32 19 16 5 3 19 5 68 11 37

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 76 18 6 0 0 0 0 94 0 17
2017 Scientific and Professional 34 49 8 7 2 0 0 83 9 195
2017 Administration and Foreign Services 42 43 7 4 3 0 1 86 7 163
2017 Technical 42 26 16 16 0 0 0 68 16 31
2017 Administrative Support 41 35 12 6 6 0 0 76 12 34
2017 Other 62 12 27 0 0 0 0 73 0 10
2014 Executive 47 33 7 7 0 0 7 86 7 15
2014 Scientific and Professional 30 49 11 5 4 1 0 79 9 206
2014 Administration and Foreign Services 41 37 11 9 2 0 0 77 12 150
2014 Technical 57 20 8 8 8 0 0 76 16 25
2014 Administrative Support 46 38 14 3 0 0 0 84 3 37

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 24 0 6 0 0 0 94 6 17
2017 Scientific and Professional 52 40 5 2 1 0 0 92 3 195
2017 Administration and Foreign Services 40 45 8 5 2 0 1 85 7 163
2017 Technical 47 36 13 4 0 0 0 83 4 30
2017 Administrative Support 32 53 12 3 0 0 0 85 3 34
2017 Other 62 24 15 0 0 0 0 85 0 10
2014 Executive 60 27 13 0 0 0 0 87 0 15
2014 Scientific and Professional 43 41 8 6 1 0 1 84 7 206
2014 Administration and Foreign Services 35 53 8 3 1 0 0 88 4 150
2014 Technical 52 40 4 4 0 0 0 92 4 25
2014 Administrative Support 11 43 19 19 8 0 0 54 27 37

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 76 18 6 0 0 0 0 94 0 17
2017 Scientific and Professional 54 37 6 2 2 0 0 91 3 195
2017 Administration and Foreign Services 43 46 3 6 1 0 1 90 7 163
2017 Technical 49 38 3 3 7 0 0 87 10 31
2017 Administrative Support 29 47 18 6 0 0 0 77 6 34
2017 Other 62 24 12 3 0 0 0 85 3 10
2014 Executive 60 33 7 0 0 0 0 93 0 15
2014 Scientific and Professional 49 35 7 7 2 0 0 84 9 206
2014 Administration and Foreign Services 49 38 5 6 1 0 0 88 7 150
2014 Technical 64 20 8 4 4 0 0 84 8 25
2014 Administrative Support 16 32 27 22 3 0 0 49 24 37

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 30 12 0 0 0 0 88 0 17
2017 Scientific and Professional 16 44 15 15 9 2 0 61 24 195
2017 Administration and Foreign Services 32 44 12 6 3 0 1 78 10 161
2017 Technical 23 16 26 10 23 3 0 40 33 31
2017 Administrative Support 35 50 9 3 0 3 0 88 3 34
2017 Other 50 15 12 0 0 12 12 84 0 10
2014 Executive 53 20 7 13 7 0 0 73 20 15
2014 Scientific and Professional 16 41 20 10 10 1 0 58 21 206
2014 Administration and Foreign Services 29 41 14 10 5 1 0 71 15 150
2014 Technical 20 40 20 8 8 4 0 63 17 25
2014 Administrative Support 32 38 22 5 0 3 0 72 6 37

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 30 29 18 0 18 0 5 62 19 17
2017 Scientific and Professional 8 20 17 28 22 3 2 30 52 193
2017 Administration and Foreign Services 14 19 18 24 20 3 2 35 46 163
2017 Technical 7 13 22 16 42 0 0 20 58 31
2017 Administrative Support 18 21 15 26 18 0 3 40 45 34
2017 Other 23 0 12 15 3 0 47 44 34 10
2014 Executive 40 13 13 20 7 0 7 57 29 15
2014 Scientific and Professional 4 23 19 24 27 0 2 27 53 206
2014 Administration and Foreign Services 7 19 19 25 25 3 3 28 53 150
2014 Technical 12 16 0 23 40 4 4 31 69 25
2014 Administrative Support 3 11 19 35 32 0 0 14 68 37

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 30 6 6 0 0 0 88 6 17
2017 Scientific and Professional 28 51 8 9 4 0 0 79 13 195
2017 Administration and Foreign Services 35 38 16 7 4 0 1 73 11 163
2017 Technical 20 46 16 10 7 0 0 67 17 30
2017 Administrative Support 35 35 12 9 3 0 6 74 13 34
2017 Other 26 59 12 0 3 0 0 85 3 10
2014 Executive 60 20 13 0 7 0 0 80 7 15
2014 Scientific and Professional 20 50 11 9 10 0 0 70 19 206
2014 Administration and Foreign Services 27 44 18 10 1 0 0 71 11 150
2014 Technical 28 64 4 4 0 0 0 92 4 25
2014 Administrative Support 24 38 19 16 3 0 0 62 19 37

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 30 5 18 0 0 0 77 18 17
2017 Scientific and Professional 32 37 10 15 5 0 0 70 20 195
2017 Administration and Foreign Services 38 38 13 7 4 1 0 76 11 163
2017 Technical 23 42 22 6 7 0 0 65 13 31
2017 Administrative Support 56 29 3 9 3 0 0 85 12 34
2017 Other 59 23 12 0 6 0 0 82 6 10
2014 Executive 40 27 13 20 0 0 0 67 20 15
2014 Scientific and Professional 23 43 13 12 9 0 0 66 21 206
2014 Administration and Foreign Services 38 38 13 9 2 0 0 76 11 150
2014 Technical 55 36 4 4 0 0 0 92 4 25
2014 Administrative Support 24 43 24 5 3 0 0 68 8 37

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 24 11 6 6 0 0 77 12 17
2017 Scientific and Professional 26 47 11 10 4 0 1 74 15 194
2017 Administration and Foreign Services 31 40 14 11 3 0 0 72 14 163
2017 Technical 23 35 22 9 10 0 0 58 20 31
2017 Administrative Support 50 39 6 3 3 0 0 88 6 34
2017 Other 73 0 0 15 0 12 0 83 17 10
2014 Executive 33 20 13 13 13 0 7 57 29 15
2014 Scientific and Professional 21 45 18 12 4 0 0 66 16 206
2014 Administration and Foreign Services 37 36 17 7 3 0 0 73 10 150
2014 Technical 48 40 12 0 0 0 0 88 0 25
2014 Administrative Support 27 54 11 8 0 0 0 81 8 37

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 41 5 6 6 0 0 83 12 17
2017 Scientific and Professional 14 38 22 14 7 4 0 54 22 195
2017 Administration and Foreign Services 20 47 23 4 4 1 0 68 9 162
2017 Technical 20 32 35 3 10 0 0 52 13 31
2017 Administrative Support 18 35 24 6 0 17 0 64 7 34
2017 Other 23 59 0 3 3 0 12 93 7 10

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 30 6 5 6 0 0 83 11 17
2017 Scientific and Professional 45 32 14 7 2 0 0 77 9 195
2017 Administration and Foreign Services 44 37 9 5 3 1 1 82 8 163
2017 Technical 29 39 13 13 6 0 0 68 19 31
2017 Administrative Support 59 32 3 0 4 0 3 93 4 34
2017 Other 39 47 0 3 0 0 12 97 3 10
2014 Executive 40 33 7 13 7 0 0 73 20 15
2014 Scientific and Professional 32 38 17 7 4 1 1 71 12 206
2014 Administration and Foreign Services 37 38 12 7 3 1 2 77 11 150
2014 Technical 56 24 16 0 4 0 0 80 4 25
2014 Administrative Support 46 41 5 3 0 0 5 91 3 37

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 12 6 6 5 0 71 41 39 17
2017 Scientific and Professional 41 27 10 14 6 1 1 69 20 193
2017 Administration and Foreign Services 45 26 10 7 4 2 6 77 12 163
2017 Technical 68 22 0 6 4 0 0 90 10 31
2017 Administrative Support 59 20 10 3 0 3 6 86 3 34
2017 Other 3 3 12 24 11 0 47 11 66 10
2014 Executive 13 0 0 13 7 0 67 40 60 15
2014 Scientific and Professional 31 36 13 12 6 0 2 68 19 206
2014 Administration and Foreign Services 49 31 5 5 3 0 7 86 9 150
2014 Technical 60 16 8 8 4 0 4 79 13 25
2014 Administrative Support 62 19 8 3 3 3 3 86 6 37

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 30 17 24 29 0 0 30 53 17
2017 Scientific and Professional 24 38 18 14 7 0 0 61 21 195
2017 Administration and Foreign Services 29 40 15 11 4 1 0 69 16 163
2017 Technical 38 39 7 6 6 0 3 80 13 31
2017 Administrative Support 51 33 10 6 0 0 0 84 6 33
2017 Other 50 12 12 26 0 0 0 62 26 10
2014 Executive 7 27 7 47 13 0 0 33 60 15
2014 Scientific and Professional 19 42 24 9 5 0 0 62 14 206
2014 Administration and Foreign Services 29 39 15 12 5 0 1 68 17 150
2014 Technical 32 48 20 0 0 0 0 80 0 25
2014 Administrative Support 51 43 3 0 3 0 0 95 3 37

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 41 0 0 0 6 5 100 0 17
2017 Scientific and Professional 47 30 8 4 2 6 2 84 7 194
2017 Administration and Foreign Services 43 31 10 6 2 3 5 81 8 163
2017 Technical 39 29 6 3 9 9 3 78 15 31
2017 Administrative Support 67 18 3 3 4 3 3 90 7 34
2017 Other 38 12 0 15 0 0 35 77 23 10
2014 Executive 53 20 0 0 7 7 13 92 8 15
2014 Scientific and Professional 34 33 9 7 5 6 5 76 14 206
2014 Administration and Foreign Services 43 26 10 9 5 3 4 74 15 150
2014 Technical 32 36 8 8 12 0 4 71 21 25
2014 Administrative Support 59 19 8 3 5 3 3 83 9 37

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Executive 18 70 12 17
2017 Scientific and Professional 17 55 28 193
2017 Administration and Foreign Services 26 42 32 162
2017 Technical 13 39 48 31
2017 Administrative Support 39 47 15 34
2017 Other 38 38 24 10
2014 Executive 27 40 33 15
2014 Scientific and Professional 12 52 37 206
2014 Administration and Foreign Services 20 47 33 150
2014 Technical 4 56 40 25
2014 Administrative Support 32 30 38 37

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Scientific and Professional 18 34 33 15 0 0 33
2017 Administration and Foreign Services 11 38 43 3 0 5 41
2017 Administrative Support 30 31 32 0 8 0 13
2014 Scientific and Professional 4 51 16 29 9999 0 24
2014 Administration and Foreign Services 24 20 47 10 9999 0 30
2014 Administrative Support 25 33 33 8 9999 0 12
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 88 6 6 0 0 0 0 94 0 17
2017 Scientific and Professional 44 39 9 5 3 0 0 83 8 194
2017 Administration and Foreign Services 34 50 10 2 3 0 0 84 6 162
2017 Technical 29 29 19 13 9 0 0 58 23 31
2017 Administrative Support 53 27 9 6 6 0 0 79 12 34
2017 Other 38 36 15 12 0 0 0 73 12 10
2014 Executive 60 20 13 7 0 0 0 80 7 15
2014 Scientific and Professional 38 40 14 7 1 0 0 78 8 206
2014 Administration and Foreign Services 32 50 12 6 1 0 0 82 6 150
2014 Technical 36 40 16 4 4 0 0 76 8 25
2014 Administrative Support 30 43 22 3 3 0 0 73 5 37

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 35 12 6 6 0 0 76 12 17
2017 Scientific and Professional 15 41 17 19 7 1 0 57 26 195
2017 Administration and Foreign Services 27 51 11 9 2 0 1 78 11 162
2017 Technical 17 35 9 19 20 0 0 52 39 31
2017 Administrative Support 44 45 9 0 3 0 0 88 3 34
2017 Other 15 26 35 0 12 12 0 47 13 10
2014 Executive 40 33 7 13 7 0 0 73 20 15
2014 Scientific and Professional 18 45 18 14 5 0 1 64 19 206
2014 Administration and Foreign Services 29 50 14 5 1 0 0 80 6 150
2014 Technical 24 32 24 8 8 4 0 58 17 25
2014 Administrative Support 41 46 5 0 3 5 0 91 3 37

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 30 53 12 0 0 0 12 35 17
2017 Scientific and Professional 10 27 45 12 5 0 2 17 38 193
2017 Administration and Foreign Services 13 28 37 14 6 0 1 21 41 161
2017 Technical 20 16 29 26 6 0 3 33 37 31
2017 Administrative Support 6 27 24 21 12 3 9 36 37 34
2017 Other 0 15 58 27 0 0 0 27 15 10
2014 Executive 20 27 47 7 0 0 0 7 47 15
2014 Scientific and Professional 12 37 32 13 5 0 1 18 50 205
2014 Administration and Foreign Services 15 37 30 13 5 1 1 18 52 150
2014 Technical 12 16 40 27 0 0 4 28 30 25
2014 Administrative Support 0 19 51 19 8 0 3 28 19 37

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 12 53 24 6 0 0 29 18 17
2017 Scientific and Professional 8 19 34 22 10 3 4 34 29 193
2017 Administration and Foreign Services 9 16 39 20 11 2 3 33 26 162
2017 Technical 13 33 26 21 3 0 3 25 48 30
2017 Administrative Support 3 10 27 24 21 6 9 53 15 33
2017 Other 0 27 11 15 47 0 0 62 27 10
2014 Executive 20 20 47 13 0 0 0 13 40 15
2014 Scientific and Professional 16 28 30 17 7 1 1 24 45 206
2014 Administration and Foreign Services 20 23 29 15 9 3 2 25 45 149
2014 Technical 16 16 44 16 4 0 4 20 34 25
2014 Administrative Support 0 8 43 24 5 3 16 37 10 37

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 23 35 36 6 0 0 0 6 59 17
2017 Scientific and Professional 26 33 21 10 5 3 3 15 63 195
2017 Administration and Foreign Services 22 34 27 8 5 1 3 13 59 162
2017 Technical 29 36 13 13 6 0 3 20 67 31
2017 Administrative Support 18 23 33 9 12 0 6 22 44 34
2017 Other 12 18 58 0 12 0 0 12 30 10
2014 Executive 33 40 27 0 0 0 0 0 73 15
2014 Scientific and Professional 41 24 21 8 3 1 2 12 67 206
2014 Administration and Foreign Services 25 32 28 9 4 1 1 13 58 150
2014 Technical 28 16 24 20 8 0 4 29 46 25
2014 Administrative Support 8 32 32 11 5 0 11 18 45 37

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 41 41 6 0 0 0 6 53 17
2017 Scientific and Professional 8 23 36 22 10 1 1 32 31 194
2017 Administration and Foreign Services 11 30 33 14 8 1 2 23 43 162
2017 Technical 13 16 26 29 13 0 3 43 30 31
2017 Administrative Support 0 12 46 18 17 0 6 38 13 34
2017 Other 0 0 3 50 36 0 12 97 0 10
2014 Executive 20 40 27 7 0 0 7 7 64 15
2014 Scientific and Professional 10 25 42 17 5 0 1 22 35 206
2014 Administration and Foreign Services 8 27 40 17 6 0 2 23 36 149
2014 Technical 12 16 20 40 4 4 4 48 30 25
2014 Administrative Support 0 11 43 32 11 0 3 44 11 37

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 41 47 0 0 0 0 0 53 17
2017 Scientific and Professional 15 33 24 19 7 1 2 26 49 194
2017 Administration and Foreign Services 18 31 27 11 7 2 5 19 53 161
2017 Technical 32 13 16 16 16 0 7 34 48 31
2017 Administrative Support 3 15 35 15 17 0 15 38 21 34
2017 Other 3 24 12 23 39 0 0 62 27 10
2014 Executive 33 33 33 0 0 0 0 0 67 15
2014 Scientific and Professional 18 36 27 12 4 0 3 16 56 205
2014 Administration and Foreign Services 28 36 20 5 6 0 5 12 67 150
2014 Technical 16 20 32 24 4 0 4 29 38 25
2014 Administrative Support 3 24 38 22 5 0 8 29 29 37

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 17 12 24 47 0 0 71 17 17
2017 Scientific and Professional 3 11 25 33 19 2 8 58 15 194
2017 Administration and Foreign Services 7 16 31 24 12 4 5 40 25 162
2017 Technical 6 29 19 17 19 3 6 40 39 31
2017 Administrative Support 15 15 24 20 12 3 12 37 35 34
2017 Other 3 23 24 11 39 0 0 50 26 10
2014 Executive 20 0 20 47 13 0 0 60 20 15
2014 Scientific and Professional 2 8 31 32 20 1 6 56 10 205
2014 Administration and Foreign Services 7 23 20 28 15 1 7 46 32 150
2014 Technical 4 4 36 28 16 4 8 50 9 25
2014 Administrative Support 3 11 27 27 19 5 8 53 16 37

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 30 47 12 0 0 0 12 41 17
2017 Scientific and Professional 14 23 39 11 7 1 5 20 38 194
2017 Administration and Foreign Services 15 26 38 13 4 2 2 18 42 163
2017 Technical 26 16 29 20 6 0 3 27 43 31
2017 Administrative Support 9 33 26 12 12 3 6 26 45 34
2017 Other 15 15 47 11 12 0 0 23 30 10
2014 Executive 20 33 40 0 7 0 0 7 53 15
2014 Scientific and Professional 17 28 35 12 5 0 2 17 47 206
2014 Administration and Foreign Services 16 24 36 13 5 2 4 20 42 149
2014 Technical 12 16 48 20 0 0 4 21 29 25
2014 Administrative Support 3 35 35 8 11 0 8 21 41 37

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 17 6 6 0 0 0 88 6 17
2017 Scientific and Professional 43 41 8 5 3 1 0 85 7 195
2017 Administration and Foreign Services 50 35 9 4 2 1 0 85 6 163
2017 Technical 17 32 22 13 13 0 3 50 27 31
2017 Administrative Support 59 23 9 9 0 0 0 82 9 34
2017 Other 50 36 0 0 3 0 12 97 3 10
2014 Executive 67 20 7 7 0 0 0 87 7 15
2014 Scientific and Professional 46 32 9 8 3 2 0 79 11 206
2014 Administration and Foreign Services 44 37 9 6 4 0 0 81 10 150
2014 Technical 36 35 8 12 8 0 0 72 20 25
2014 Administrative Support 46 24 19 5 3 3 0 72 8 37

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 29 0 6 0 0 0 94 6 17
2017 Scientific and Professional 48 41 7 3 1 0 0 89 4 195
2017 Administration and Foreign Services 48 39 9 4 1 0 0 87 4 163
2017 Technical 36 35 16 10 3 0 0 71 13 31
2017 Administrative Support 65 24 0 9 3 0 0 88 12 34
2017 Other 62 24 15 0 0 0 0 85 0 10
2014 Executive 53 47 0 0 0 0 0 100 0 15
2014 Scientific and Professional 50 39 7 2 1 0 0 89 4 206
2014 Administration and Foreign Services 40 47 8 3 1 0 0 87 5 150
2014 Technical 40 44 12 4 0 0 0 84 4 25
2014 Administrative Support 51 24 11 11 3 0 0 76 14 37

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 23 0 0 0 0 0 100 0 17
2017 Scientific and Professional 35 49 8 3 3 3 0 86 6 194
2017 Administration and Foreign Services 43 45 8 3 0 1 0 89 3 163
2017 Technical 29 29 22 0 7 6 6 67 8 31
2017 Administrative Support 55 36 6 0 0 3 0 94 0 34
2017 Other 50 35 3 0 0 12 0 97 0 10
2014 Executive 80 13 7 0 0 0 0 93 0 15
2014 Scientific and Professional 41 38 13 4 2 2 0 81 6 206
2014 Administration and Foreign Services 43 39 11 1 1 6 0 87 2 150
2014 Technical 40 40 20 0 0 0 0 80 0 25
2014 Administrative Support 43 35 16 3 0 3 0 81 3 37

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 47 0 0 0 0 0 100 0 17
2017 Scientific and Professional 36 46 12 3 4 0 0 81 6 195
2017 Administration and Foreign Services 40 43 12 3 1 1 0 84 4 163
2017 Technical 39 22 22 0 7 10 0 68 8 31
2017 Administrative Support 53 38 3 4 0 3 0 93 4 34
2017 Other 62 24 11 3 0 0 0 86 3 10
2014 Executive 67 20 13 0 0 0 0 87 0 15
2014 Scientific and Professional 41 38 11 6 3 1 0 80 9 206
2014 Administration and Foreign Services 41 46 6 2 2 3 0 90 4 150
2014 Technical 40 43 12 0 0 4 0 87 0 25
2014 Administrative Support 46 38 8 3 3 3 0 86 6 37

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 23 12 0 6 0 0 82 6 17
2017 Scientific and Professional 42 46 7 4 2 0 0 88 6 195
2017 Administration and Foreign Services 47 42 7 3 2 0 0 89 4 163
2017 Technical 42 22 22 3 10 0 0 65 13 31
2017 Administrative Support 65 26 9 0 0 0 0 91 0 34
2017 Other 73 24 3 0 0 0 0 97 0 10
2014 Executive 79 7 14 0 0 0 0 86 0 14
2014 Scientific and Professional 48 38 8 2 3 0 0 86 6 206
2014 Administration and Foreign Services 49 41 6 3 2 0 0 89 5 150
2014 Technical 54 29 17 0 0 0 0 83 0 24
2014 Administrative Support 49 41 8 0 3 0 0 89 3 37

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 35 11 12 0 0 0 77 12 17
2017 Scientific and Professional 26 39 12 7 7 5 4 72 15 195
2017 Administration and Foreign Services 26 31 15 9 7 5 7 65 18 163
2017 Technical 13 32 22 6 6 13 7 57 16 31
2017 Administrative Support 38 35 3 9 3 6 6 83 14 34
2017 Other 26 47 0 0 3 0 24 96 4 10
2014 Executive 33 40 27 0 0 0 0 73 0 15
2014 Scientific and Professional 27 34 16 8 7 3 4 66 16 206
2014 Administration and Foreign Services 29 32 16 10 7 3 4 65 18 150
2014 Technical 28 36 16 8 8 0 4 67 17 25
2014 Administrative Support 30 32 16 5 3 11 3 72 9 37

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 46 48 6 0 0 0 0 94 0 17
2017 Scientific and Professional 34 51 8 2 2 3 0 88 4 195
2017 Administration and Foreign Services 26 48 14 4 0 5 2 80 4 162
2017 Technical 26 42 16 3 6 6 0 72 10 31
2017 Administrative Support 38 42 12 3 0 6 0 85 3 34
2017 Other 50 38 0 0 0 12 0 100 0 10
2014 Executive 40 40 20 0 0 0 0 80 0 15
2014 Scientific and Professional 38 42 8 4 1 4 1 85 6 206
2014 Administration and Foreign Services 27 47 13 6 1 5 1 79 7 150
2014 Technical 52 28 8 0 8 4 0 83 9 25
2014 Administrative Support 27 49 11 3 0 8 3 85 3 37

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 24 0 6 0 0 0 94 6 17
2017 Scientific and Professional 31 44 13 7 3 1 1 76 11 195
2017 Administration and Foreign Services 36 44 12 5 1 1 1 81 6 162
2017 Technical 16 45 16 16 7 0 0 61 23 31
2017 Administrative Support 35 47 6 6 3 3 0 85 9 34
2017 Other 26 24 24 15 0 12 0 56 17 10
2014 Executive 67 27 7 0 0 0 0 93 0 15
2014 Scientific and Professional 33 44 13 5 3 1 0 78 9 206
2014 Administration and Foreign Services 43 43 7 6 1 1 0 87 6 150
2014 Technical 40 36 8 4 4 8 0 83 9 25
2014 Administrative Support 35 57 5 3 0 0 0 92 3 37

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 24 6 0 0 0 0 94 0 17
2017 Scientific and Professional 15 50 20 8 4 4 0 67 12 195
2017 Administration and Foreign Services 26 39 19 7 3 5 1 68 11 162
2017 Technical 19 29 29 9 4 6 3 54 15 31
2017 Administrative Support 30 40 15 0 3 12 0 79 3 33
2017 Other 35 0 42 0 0 24 0 46 0 10
2014 Executive 80 13 7 0 0 0 0 93 0 15
2014 Scientific and Professional 28 47 13 6 4 2 1 76 10 206
2014 Administration and Foreign Services 36 42 11 6 3 3 0 80 9 150
2014 Technical 24 56 12 0 0 8 0 87 0 25
2014 Administrative Support 38 46 11 5 0 0 0 84 5 37

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 29 6 0 18 0 18 71 22 17
2017 Scientific and Professional 12 29 20 14 15 8 2 46 33 195
2017 Administration and Foreign Services 15 20 19 20 8 13 4 43 34 162
2017 Technical 10 32 13 22 10 13 0 48 37 31
2017 Administrative Support 33 21 12 13 6 15 0 64 22 33
2017 Other 26 0 24 12 3 11 24 41 23 10
2014 Executive 40 20 13 13 7 7 0 64 21 15
2014 Scientific and Professional 13 28 21 12 15 10 1 46 31 206
2014 Administration and Foreign Services 15 24 22 17 10 9 3 45 31 150
2014 Technical 20 32 8 16 8 16 0 62 29 25
2014 Administrative Support 11 41 5 24 8 11 0 58 36 37

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 58 36 6 0 0 0 0 94 0 17
2017 Scientific and Professional 37 47 6 8 1 0 0 84 9 195
2017 Administration and Foreign Services 51 40 6 3 1 0 0 91 3 163
2017 Technical 42 48 0 7 3 0 0 90 10 31
2017 Administrative Support 64 33 0 3 0 0 0 97 3 34
2017 Other 62 14 0 12 12 0 0 76 24 10
2014 Executive 33 53 0 7 7 0 0 87 13 15
2014 Scientific and Professional 33 47 8 10 2 0 0 81 12 206
2014 Administration and Foreign Services 53 39 3 5 1 0 0 92 5 150
2014 Technical 64 32 4 0 0 0 0 96 0 25
2014 Administrative Support 70 30 0 0 0 0 0 100 0 37

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 18 12 0 0 0 0 88 0 17
2017 Scientific and Professional 49 37 8 5 2 0 0 86 7 195
2017 Administration and Foreign Services 47 37 6 6 4 0 0 84 10 162
2017 Technical 32 38 19 0 10 0 0 71 10 31
2017 Administrative Support 64 24 6 6 0 0 0 88 6 34
2017 Other 74 11 0 15 0 0 0 85 15 10
2014 Executive 47 40 7 7 0 0 0 87 7 15
2014 Scientific and Professional 50 39 5 5 1 0 0 89 6 206
2014 Administration and Foreign Services 53 32 5 7 3 0 0 85 11 150
2014 Technical 52 36 4 0 8 0 0 88 8 25
2014 Administrative Support 51 35 8 3 3 0 0 86 5 37

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 47 0 0 0 0 0 100 0 17
2017 Scientific and Professional 63 31 4 1 1 0 0 94 2 195
2017 Administration and Foreign Services 59 36 4 1 1 0 0 94 2 162
2017 Technical 52 45 0 0 3 0 0 97 3 31
2017 Administrative Support 70 27 0 3 0 0 0 97 3 34
2017 Other 73 27 0 0 0 0 0 100 0 10
2014 Executive 67 20 7 7 0 0 0 87 7 15
2014 Scientific and Professional 54 37 5 4 0 0 1 91 4 206
2014 Administration and Foreign Services 51 39 3 5 1 1 0 91 5 150
2014 Technical 59 33 9 0 0 0 0 91 0 24
2014 Administrative Support 50 33 11 3 0 0 3 86 3 36

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 76 24 0 0 0 0 0 100 0 17
2017 Scientific and Professional 52 30 10 5 1 1 2 84 6 195
2017 Administration and Foreign Services 63 33 3 1 0 0 0 96 1 162
2017 Technical 61 22 13 3 0 0 0 84 3 31
2017 Administrative Support 88 12 0 0 0 0 0 100 0 34
2017 Other 27 50 0 11 0 0 12 87 13 10
2014 Executive 53 47 0 0 0 0 0 100 0 15
2014 Scientific and Professional 50 31 9 7 0 1 2 83 8 205
2014 Administration and Foreign Services 62 30 4 5 0 0 0 91 5 150
2014 Technical 60 28 4 4 0 0 4 91 4 25
2014 Administrative Support 81 19 0 0 0 0 0 100 0 37

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 35 18 6 0 0 0 76 6 17
2017 Scientific and Professional 50 25 6 14 4 0 2 76 18 195
2017 Administration and Foreign Services 43 35 10 10 2 1 0 79 12 163
2017 Technical 55 36 3 0 6 0 0 91 6 31
2017 Administrative Support 59 26 9 6 0 0 0 85 6 34
2017 Other 50 12 24 3 11 0 0 62 14 10
2014 Executive 60 33 7 0 0 0 0 93 0 15
2014 Scientific and Professional 47 25 9 15 3 0 1 72 19 206
2014 Administration and Foreign Services 41 40 5 11 3 0 0 81 14 150
2014 Technical 56 32 8 4 0 0 0 88 4 25
2014 Administrative Support 51 35 8 5 0 0 0 86 5 37

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 76 24 0 0 0 0 0 100 0 17
2017 Scientific and Professional 53 28 8 9 2 0 1 81 11 195
2017 Administration and Foreign Services 72 22 3 2 1 0 0 94 3 163
2017 Technical 48 33 9 0 3 3 3 87 3 31
2017 Administrative Support 64 33 0 0 0 0 3 100 0 34
2017 Other 38 38 0 11 0 12 0 87 13 10
2014 Executive 67 33 0 0 0 0 0 100 0 15
2014 Scientific and Professional 54 26 10 8 1 0 1 80 9 206
2014 Administration and Foreign Services 70 24 2 2 1 0 1 95 3 150
2014 Technical 56 28 12 0 0 0 4 87 0 25
2014 Administrative Support 70 16 8 5 0 0 0 86 5 37

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 94 6 0 0 0 0 0 100 0 17
2017 Scientific and Professional 75 15 5 4 1 0 1 91 5 195
2017 Administration and Foreign Services 81 18 1 0 0 0 0 99 0 162
2017 Technical 74 20 0 3 0 0 3 97 3 31
2017 Administrative Support 85 15 0 0 0 0 0 100 0 34
2017 Other 50 26 12 0 0 0 11 87 0 10
2014 Executive 87 7 0 7 0 0 0 93 7 15
2014 Scientific and Professional 69 20 4 3 2 0 0 90 6 206
2014 Administration and Foreign Services 87 10 1 2 0 0 1 97 2 150
2014 Technical 76 16 4 0 0 0 4 96 0 25
2014 Administrative Support 84 14 0 3 0 0 0 97 3 37

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 18 12 0 0 0 0 88 0 17
2017 Scientific and Professional 47 34 8 9 2 1 1 82 11 195
2017 Administration and Foreign Services 59 35 1 4 1 1 0 94 5 163
2017 Technical 52 29 9 6 3 0 0 81 9 31
2017 Administrative Support 67 27 6 0 0 0 0 94 0 34
2017 Other 38 38 12 0 0 12 0 87 0 10
2014 Executive 73 20 7 0 0 0 0 93 0 15
2014 Scientific and Professional 42 40 7 8 2 0 1 83 9 206
2014 Administration and Foreign Services 53 39 2 4 1 1 1 92 5 150
2014 Technical 38 38 12 4 0 0 9 82 5 24
2014 Administrative Support 59 30 3 5 0 3 0 92 6 37

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 100 0 0 0 0 0 0 100 0 17
2017 Scientific and Professional 50 36 6 5 1 2 1 88 6 195
2017 Administration and Foreign Services 65 29 2 2 0 1 1 96 2 163
2017 Technical 61 29 6 3 0 0 0 91 3 31
2017 Administrative Support 76 15 3 3 0 3 0 94 3 34
2017 Other 50 27 0 0 11 12 0 87 13 10
2014 Executive 87 13 0 0 0 0 0 100 0 15
2014 Scientific and Professional 51 35 7 4 1 2 0 88 5 206
2014 Administration and Foreign Services 64 27 4 1 1 3 1 93 2 150
2014 Technical 52 32 8 0 0 8 0 91 0 25
2014 Administrative Support 68 27 3 3 0 0 0 95 3 37

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 14 86 195
2017 Administration and Foreign Services 11 89 163
2014 Scientific and Professional 16 84 205
2014 Administration and Foreign Services 17 83 150
2014 Administrative Support 16 84 37

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 59 27
2017 Administration and Foreign Services 50 18
2014 Scientific and Professional 49 33
2014 Administration and Foreign Services 56 25

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 59 27
2017 Administration and Foreign Services 32 18
2014 Scientific and Professional 64 33
2014 Administration and Foreign Services 47 25

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 27
2017 Administration and Foreign Services 0 18
2014 Scientific and Professional 0 33
2014 Administration and Foreign Services 0 25

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 18
2014 Scientific and Professional 0 33
2014 Administration and Foreign Services 0 25

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 27
2014 Scientific and Professional 0 33
2014 Administration and Foreign Services 0 25

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 50 26
2017 Administration and Foreign Services 35 18
2014 Scientific and Professional 40 33
2014 Administration and Foreign Services 35 25

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 39 26
2017 Administration and Foreign Services 27 18
2014 Scientific and Professional 40 33
2014 Administration and Foreign Services 23 25

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 62 26
2017 Administration and Foreign Services 55 18
2014 Scientific and Professional 51 33
2014 Administration and Foreign Services 59 25

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 39 26
2017 Administration and Foreign Services 37 18
2014 Scientific and Professional 46 33
2014 Administration and Foreign Services 25 25

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 43 26
2017 Administration and Foreign Services 32 18
2014 Scientific and Professional 27 33
2014 Administration and Foreign Services 24 25

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 62 26
2017 Administration and Foreign Services 55 18
2014 Scientific and Professional 45 33
2014 Administration and Foreign Services 65 25

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 35 26
2014 Scientific and Professional 30 33

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 26
2017 Administration and Foreign Services 0 18
2014 Administration and Foreign Services 0 25

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 18
2014 Administration and Foreign Services 0 25

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 18
2014 Scientific and Professional 21 33

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 27 26
2017 Administration and Foreign Services 28 18
2014 Scientific and Professional 42 33
2014 Administration and Foreign Services 45 25

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 31 26
2014 Scientific and Professional 30 33

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 73 26
2017 Administration and Foreign Services 72 18
2014 Scientific and Professional 52 33
2014 Administration and Foreign Services 55 25

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 39 26
2017 Administration and Foreign Services 29 18
2014 Scientific and Professional 33 33
2014 Administration and Foreign Services 24 25

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2014 Scientific and Professional 18 33

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 27 26
2017 Administration and Foreign Services 28 18
2014 Scientific and Professional 22 33

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 19 26
2017 Administration and Foreign Services 0 18
2014 Scientific and Professional 18 33

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 25

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2014 Scientific and Professional 21 33
2014 Administration and Foreign Services 32 25

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 19 26
2014 Scientific and Professional 33 33
2014 Administration and Foreign Services 24 25

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 20 25
2014 Scientific and Professional 16 31

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 Scientific and Professional 23 31

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 19 25

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2014 Scientific and Professional 20 31

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2014 Scientific and Professional 16 31

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 Administration and Foreign Services 0 25

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 28 25
2014 Administration and Foreign Services 21 25

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 20 25
2014 Administration and Foreign Services 21 25

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 56 25
2017 Administration and Foreign Services 33 17
2014 Scientific and Professional 35 31
2014 Administration and Foreign Services 50 25

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 25
2017 Administration and Foreign Services 0 17
2014 Scientific and Professional 0 31

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 56 25
2017 Administration and Foreign Services 33 17
2014 Scientific and Professional 38 31
2014 Administration and Foreign Services 48 25

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 0 17

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Administration and Foreign Services 36 17

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 100 0 27
2017 Administration and Foreign Services 94 6 18

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 23 12 0 0 24 6 83 0 17
2017 Scientific and Professional 12 18 13 9 7 33 8 51 27 195
2017 Administration and Foreign Services 10 19 14 6 4 36 11 53 20 162
2017 Technical 23 22 9 6 7 29 3 67 19 31
2017 Administrative Support 23 3 18 0 0 41 15 59 0 34
2017 Other 11 0 0 0 3 62 24 80 20 10
2014 Executive 47 13 20 7 0 7 7 69 8 15
2014 Scientific and Professional 11 23 16 9 5 29 6 52 22 205
2014 Administration and Foreign Services 14 17 15 7 6 35 6 52 21 150
2014 Technical 24 12 12 8 0 36 8 64 15 25
2014 Administrative Support 22 14 16 11 3 32 3 54 21 37

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 59 29 0 12 0 0 0 88 12 17
2017 Scientific and Professional 25 41 15 6 4 8 0 72 11 195
2017 Administration and Foreign Services 27 41 16 5 1 8 1 75 7 163
2017 Technical 23 41 22 0 7 3 3 69 7 31
2017 Administrative Support 46 36 13 3 0 3 0 84 3 33
2017 Other 26 23 0 3 0 47 0 94 6 10
2014 Executive 60 20 20 0 0 0 0 80 0 15
2014 Scientific and Professional 30 46 11 6 4 3 0 78 10 205
2014 Administration and Foreign Services 37 37 11 4 4 7 0 80 9 150
2014 Technical 32 31 25 8 0 4 0 66 8 25
2014 Administrative Support 32 46 8 3 0 11 0 88 3 37

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 8 92 195
2017 Administration and Foreign Services 5 95 163
2014 Scientific and Professional 7 93 205
2014 Administration and Foreign Services 4 96 150

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 39 15
2014 Scientific and Professional 37 14

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 94 15
2014 Scientific and Professional 78 14

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2014 Scientific and Professional 0 14

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2014 Scientific and Professional 0 14

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2014 Scientific and Professional 0 14

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 34 15
2014 Scientific and Professional 39 13

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 33 15

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 34 15

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2014 Scientific and Professional 0 13

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2014 Scientific and Professional 0 13

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2014 Scientific and Professional 0 13

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2014 Scientific and Professional 0 13

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2014 Scientific and Professional 38 13

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 34 15

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 15
2014 Scientific and Professional 0 14

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 59 15
2014 Scientific and Professional 58 14

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 14
2014 Scientific and Professional 0 12

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 14
2014 Scientific and Professional 0 12

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 14
2014 Scientific and Professional 0 12

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 14
2014 Scientific and Professional 0 12

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 Scientific and Professional 0 12

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 36 14

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 14
2014 Scientific and Professional 0 12

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 64 14
2014 Scientific and Professional 66 12

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 14
2014 Scientific and Professional 0 12

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 57 14
2014 Scientific and Professional 49 12

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 0 14

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 86 14 14

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 18 12 0 0 24 6 83 0 17
2017 Scientific and Professional 14 16 19 3 4 38 6 53 13 194
2017 Administration and Foreign Services 13 14 18 1 1 44 9 58 4 163
2017 Technical 26 9 16 3 4 35 6 61 12 31
2017 Administrative Support 20 15 12 0 0 44 9 74 0 34
2017 Other 11 0 12 3 0 50 24 44 11 10
2014 Executive 60 13 7 0 0 13 7 92 0 15
2014 Scientific and Professional 10 17 16 2 3 46 6 57 11 205
2014 Administration and Foreign Services 14 15 13 3 1 47 7 63 9 150
2014 Technical 20 20 20 0 0 32 8 66 0 25
2014 Administrative Support 19 14 14 3 0 41 11 67 6 37

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 64 24 6 6 0 0 0 88 6 17
2017 Scientific and Professional 28 40 15 3 3 10 0 76 7 195
2017 Administration and Foreign Services 35 36 15 1 0 12 1 81 1 162
2017 Technical 33 35 16 0 4 9 3 78 4 31
2017 Administrative Support 47 35 6 0 0 12 0 93 0 34
2017 Other 38 11 3 0 0 36 12 94 0 10
2014 Executive 67 13 7 0 0 13 0 92 0 15
2014 Scientific and Professional 30 38 13 4 2 13 1 78 7 205
2014 Administration and Foreign Services 29 34 14 2 1 17 2 79 4 150
2014 Technical 32 35 21 0 0 12 0 77 0 25
2014 Administrative Support 24 35 16 3 0 19 3 76 3 37

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Executive 0 100 17
2017 Scientific and Professional 9 91 194
2017 Administration and Foreign Services 14 86 163
2017 Other 0 100 10
2014 Executive 0 100 15
2014 Scientific and Professional 9 91 205
2014 Administration and Foreign Services 9 91 150

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 82 18 17
2017 Administration and Foreign Services 73 27 23
2014 Scientific and Professional 84 16 19
2014 Administration and Foreign Services 78 22 13

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 57 14 14 14 0 0 0 72 14 14
2017 Administration and Foreign Services 71 23 0 5 0 0 0 95 5 17
2014 Scientific and Professional 68 13 19 0 0 0 0 81 0 16
2014 Administration and Foreign Services 69 11 0 9 11 0 0 80 20 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 12 6 0 0 0 70 80 0 17
2017 Scientific and Professional 25 56 11 4 2 0 1 83 6 195
2017 Administration and Foreign Services 23 49 14 5 2 1 6 78 8 163
2017 Technical 33 38 19 6 0 3 0 73 7 31
2017 Administrative Support 15 50 12 15 6 3 0 67 21 34
2017 Other 27 11 3 12 0 0 47 72 22 10
2014 Executive 7 20 7 0 0 0 67 80 0 15
2014 Scientific and Professional 24 54 14 6 0 1 1 80 7 206
2014 Administration and Foreign Services 20 59 15 2 0 1 4 83 2 150
2014 Technical 36 44 20 0 0 0 0 80 0 25
2014 Administrative Support 22 54 14 11 0 0 0 76 11 37

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 0 12 0 0 12 40 75 0 17
2017 Scientific and Professional 10 23 23 6 3 32 4 50 14 195
2017 Administration and Foreign Services 10 22 14 4 1 37 11 62 10 162
2017 Technical 13 10 19 13 16 22 6 32 41 31
2017 Administrative Support 9 18 15 3 3 38 15 56 13 34
2017 Other 38 0 14 0 0 12 36 73 0 10
2014 Executive 13 33 7 0 0 20 27 88 0 15
2014 Scientific and Professional 8 20 26 4 3 32 7 46 12 206
2014 Administration and Foreign Services 8 23 23 6 1 29 11 51 10 150
2014 Technical 16 32 20 4 4 16 8 63 11 25
2014 Administrative Support 11 30 19 8 0 27 5 60 12 37

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 0 6 0 0 0 76 75 0 17
2017 Scientific and Professional 45 36 10 1 2 6 0 87 2 195
2017 Administration and Foreign Services 44 41 4 1 0 4 6 94 1 163
2017 Technical 29 35 6 3 0 20 6 87 4 31
2017 Administrative Support 44 30 9 0 0 17 0 89 0 34
2017 Other 38 11 3 0 0 12 36 94 0 10
2014 Executive 20 7 7 0 7 0 60 67 17 15
2014 Scientific and Professional 46 37 7 1 1 7 1 90 2 206
2014 Administration and Foreign Services 44 43 5 2 0 2 3 92 3 150
2014 Technical 52 32 8 4 0 4 0 87 4 25
2014 Administrative Support 41 38 0 3 3 16 0 94 6 37

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 36 0 6 0 0 0 58 86 0 17
2017 Scientific and Professional 37 36 11 2 2 13 1 84 4 195
2017 Administration and Foreign Services 36 38 11 2 0 6 6 85 3 163
2017 Technical 17 25 26 10 0 17 6 54 12 31
2017 Administrative Support 32 30 18 0 0 20 0 78 0 34
2017 Other 50 0 3 0 0 12 36 94 0 10
2014 Executive 27 7 7 0 0 7 53 83 0 15
2014 Scientific and Professional 32 40 10 1 1 15 1 86 2 205
2014 Administration and Foreign Services 38 43 7 1 0 8 2 90 1 150
2014 Technical 28 40 12 0 0 16 4 85 0 25
2014 Administrative Support 27 41 5 3 0 24 0 89 4 37
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 48 0 0 5 0 0 95 5 17
2017 Scientific and Professional 62 27 4 4 2 1 0 90 6 195
2017 Administration and Foreign Services 58 30 6 4 1 1 0 88 5 163
2017 Technical 52 32 3 10 0 3 0 86 10 31
2017 Administrative Support 67 23 0 3 4 3 0 93 7 34
2017 Other 50 24 12 0 3 0 11 83 3 10

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 36 6 5 6 0 0 83 11 17
2017 Scientific and Professional 59 30 6 3 1 2 0 91 4 195
2017 Administration and Foreign Services 55 28 9 4 2 2 0 85 6 163
2017 Technical 39 41 6 3 7 3 0 83 10 31
2017 Administrative Support 70 15 6 0 6 3 0 87 7 34
2017 Other 39 47 0 0 3 0 11 97 3 10

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 35 53 6 6 0 0 0 88 6 17
2017 Scientific and Professional 24 54 10 5 2 5 0 82 8 195
2017 Administration and Foreign Services 33 41 16 7 1 2 0 75 8 162
2017 Technical 13 42 25 6 0 13 0 64 7 31
2017 Administrative Support 41 44 12 3 0 0 0 85 3 34
2017 Other 38 23 15 12 0 0 12 70 13 10

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 17 59 0 17 6 0 0 77 23 17
2017 Scientific and Professional 16 47 17 15 4 1 0 63 20 195
2017 Administration and Foreign Services 17 36 23 16 6 1 0 53 23 162
2017 Technical 10 29 26 16 16 3 0 40 33 31
2017 Administrative Support 35 35 15 9 6 0 0 70 15 34
2017 Other 50 23 24 3 0 0 0 73 3 10

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 77 12 12 0 0 0 0 88 0 17
2017 Scientific and Professional 53 25 8 7 4 1 3 81 11 193
2017 Administration and Foreign Services 37 30 14 10 5 1 3 70 15 162
2017 Technical 29 19 29 19 3 0 0 49 22 31
2017 Administrative Support 46 12 17 6 13 0 6 62 20 34
2017 Other 62 14 12 0 0 12 0 87 0 10

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 12 29 24 35 0 0 12 59 17
2017 Scientific and Professional 11 23 26 28 11 0 2 34 39 193
2017 Administration and Foreign Services 10 22 27 19 18 1 2 34 38 163
2017 Technical 16 29 33 3 19 0 0 45 22 31
2017 Administrative Support 17 46 18 10 6 0 3 66 16 34
2017 Other 27 35 24 0 14 0 0 62 14 10

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 23 30 35 12 0 0 23 47 17
2017 Scientific and Professional 11 31 26 21 7 0 3 44 29 192
2017 Administration and Foreign Services 12 23 28 21 15 0 2 35 37 163
2017 Technical 30 26 17 20 3 0 3 58 24 30
2017 Administrative Support 27 41 21 6 3 0 3 69 9 34
2017 Other 73 0 27 0 0 0 0 73 0 10

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 30 35 23 12 0 0 30 35 17
2017 Scientific and Professional 12 20 28 25 13 0 3 33 39 195
2017 Administration and Foreign Services 9 22 28 20 17 1 4 32 38 162
2017 Technical 13 26 23 16 22 0 0 39 38 31
2017 Administrative Support 27 35 15 9 9 0 6 65 19 34
2017 Other 59 0 38 0 3 0 0 59 3 10

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 30 29 12 29 0 0 30 41 17
2017 Scientific and Professional 28 36 23 8 3 0 2 65 12 194
2017 Administration and Foreign Services 33 28 18 12 4 0 6 64 17 163
2017 Technical 32 36 20 3 3 0 6 72 7 31
2017 Administrative Support 50 23 0 3 0 0 24 96 4 34
2017 Other 27 26 24 0 11 0 12 60 13 10

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 38 37 13 0 0 0 51 13 16
2017 Scientific and Professional 25 30 30 12 4 0 0 54 16 194
2017 Administration and Foreign Services 25 33 25 9 6 0 1 59 16 163
2017 Technical 32 30 22 9 3 0 3 64 13 31
2017 Administrative Support 41 23 29 3 4 0 0 65 6 34
2017 Other 27 23 38 0 11 0 0 50 11 10

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 31 37 19 13 0 0 0 68 13 16
2017 Scientific and Professional 14 31 27 19 6 1 2 47 25 195
2017 Administration and Foreign Services 24 34 26 9 5 0 1 60 14 161
2017 Technical 29 29 23 6 10 0 3 59 17 31
2017 Administrative Support 46 29 19 3 0 3 0 78 3 34
2017 Other 39 23 24 14 0 0 0 62 14 10

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 37 44 13 0 0 0 44 13 16
2017 Scientific and Professional 12 32 24 23 8 0 1 44 32 195
2017 Administration and Foreign Services 12 35 23 15 13 0 1 48 29 163
2017 Technical 13 49 13 13 10 0 3 63 23 31
2017 Administrative Support 32 32 18 6 9 0 3 66 16 34
2017 Other 50 23 24 3 0 0 0 73 3 10

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 13 44 25 18 0 0 0 57 18 16
2017 Scientific and Professional 16 34 28 14 6 0 2 50 21 195
2017 Administration and Foreign Services 20 33 27 10 9 0 1 53 19 163
2017 Technical 19 52 13 6 7 0 3 73 14 31
2017 Administrative Support 49 27 10 6 6 0 3 78 12 34
2017 Other 50 15 24 12 0 0 0 64 12 10

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 37 19 25 13 0 0 43 38 16
2017 Scientific and Professional 25 31 24 10 6 1 4 59 16 195
2017 Administration and Foreign Services 21 32 21 14 8 1 3 56 23 163
2017 Technical 26 39 19 10 0 0 6 69 10 31
2017 Administrative Support 44 27 12 12 3 0 3 73 15 34
2017 Other 62 12 27 0 0 0 0 73 0 10

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 88 12 0 0 0 0 0 100 0 17
2017 Scientific and Professional 70 22 5 0 1 0 2 93 1 194
2017 Administration and Foreign Services 66 23 2 4 3 0 1 90 7 163
2017 Technical 52 32 10 3 3 0 0 84 6 31
2017 Administrative Support 65 12 17 3 0 0 4 79 3 34
2017 Other 64 0 36 0 0 0 0 64 0 10

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 83 0 11 0 6 0 0 83 6 17
2017 Scientific and Professional 69 14 5 4 4 1 4 86 9 194
2017 Administration and Foreign Services 74 12 6 2 2 1 4 90 4 163
2017 Technical 74 9 7 0 4 0 6 89 4 31
2017 Administrative Support 82 9 6 0 3 0 0 91 3 34
2017 Other 73 12 0 3 12 0 0 85 15 10

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 41 0 6 0 0 0 94 6 17
2017 Scientific and Professional 54 27 10 3 2 0 3 84 5 194
2017 Administration and Foreign Services 53 26 10 5 2 0 4 82 8 162
2017 Technical 58 19 16 3 0 0 3 80 3 31
2017 Administrative Support 67 12 12 6 3 0 0 79 9 34
2017 Other 58 27 3 12 0 0 0 85 12 10

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 0 30 6 11 0 0 53 17 17
2017 Scientific and Professional 59 21 9 5 4 0 3 82 9 195
2017 Administration and Foreign Services 60 16 8 6 4 0 5 81 11 163
2017 Technical 63 20 0 3 7 7 0 89 11 30
2017 Administrative Support 82 9 3 4 3 0 0 91 6 34
2017 Other 74 11 0 15 0 0 0 85 15 10

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 23 30 0 0 0 0 70 0 17
2017 Scientific and Professional 56 15 5 0 0 0 24 93 1 194
2017 Administration and Foreign Services 56 9 4 2 1 1 28 91 3 162
2017 Technical 55 6 4 0 0 0 35 94 0 31
2017 Administrative Support 62 3 6 3 0 0 27 88 4 34
2017 Other 74 11 0 12 0 0 3 88 12 10

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 70 12 18 0 0 0 0 82 0 17
2017 Scientific and Professional 70 17 5 2 0 1 6 93 2 193
2017 Administration and Foreign Services 68 14 2 3 1 1 10 92 5 162
2017 Technical 65 13 6 3 0 3 10 89 4 31
2017 Administrative Support 85 6 3 0 0 0 6 97 0 34
2017 Other 73 0 12 12 0 0 3 76 12 10

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 88 12 0 0 0 0 0 100 0 17
2017 Scientific and Professional 73 14 5 2 1 0 4 91 4 195
2017 Administration and Foreign Services 77 7 4 3 4 0 5 88 8 163
2017 Technical 48 16 13 0 20 0 3 66 20 31
2017 Administrative Support 62 17 12 0 9 0 0 79 9 34
2017 Other 62 0 15 24 0 0 0 62 24 10

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 71 17 6 6 0 0 0 88 6 17
2017 Scientific and Professional 53 29 10 3 1 0 3 85 4 194
2017 Administration and Foreign Services 55 19 17 4 2 0 2 76 6 163
2017 Technical 48 36 10 0 0 0 6 90 0 31
2017 Administrative Support 50 21 20 3 4 3 0 72 7 34
2017 Other 39 58 3 0 0 0 0 97 0 10

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 0 12 29 42 17 0 0 12 59 17
2017 Scientific and Professional 8 25 42 20 5 0 0 33 25 195
2017 Administration and Foreign Services 9 29 36 18 7 1 0 38 26 163
2017 Technical 6 39 32 20 3 0 0 46 23 31
2017 Administrative Support 12 35 44 7 3 0 0 46 10 34
2017 Other 24 0 65 0 11 0 0 24 11 10

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 6 35 47 12 0 0 0 12 41 17
2017 Scientific and Professional 5 19 39 23 14 0 1 37 24 195
2017 Administration and Foreign Services 6 20 44 19 10 0 0 30 26 163
2017 Technical 6 13 32 36 10 0 3 47 20 31
2017 Administrative Support 0 18 38 23 20 0 0 44 18 34
2017 Other 0 23 27 23 27 0 0 50 23 10
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 65 35 0 0 0 0 0 65 35 17
2017 Scientific and Professional 58 13 8 4 4 14 0 67 33 195
2017 Administration and Foreign Services 43 25 16 7 3 5 1 46 54 163
2017 Technical 62 28 6 0 0 0 4 64 36 31
2017 Administrative Support 58 17 12 3 10 0 0 58 42 34
2017 Other 50 24 0 0 0 15 12 68 32 10

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 16 56
2017 Administration and Foreign Services 21 83
2017 Technical 0 11
2017 Administrative Support 42 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 23 56
2017 Administration and Foreign Services 23 83
2017 Technical 36 11
2017 Administrative Support 26 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 14 56
2017 Administration and Foreign Services 12 83
2017 Technical 9 11
2017 Administrative Support 17 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 49 56
2017 Administration and Foreign Services 59 83
2017 Technical 45 11
2017 Administrative Support 44 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 4 56
2017 Administration and Foreign Services 6 83
2017 Technical 9 11
2017 Administrative Support 0 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Scientific and Professional 30 56
2017 Administration and Foreign Services 35 83
2017 Technical 27 11
2017 Administrative Support 41 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Scientific and Professional 13 60 13 7 4 4 55
2017 Administration and Foreign Services 15 54 17 9 4 1 83
2017 Technical 18 45 36 0 0 0 11
2017 Administrative Support 28 28 7 14 7 16 14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 27 26 20 11 4 0 12 60 17 56
2017 Administration and Foreign Services 32 24 12 13 5 0 14 65 21 84
2017 Technical 27 27 36 0 0 0 9 60 0 11
2017 Administrative Support 44 21 22 7 0 0 7 69 7 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Scientific and Professional 11 11 22 7 16 9 25 32 35 56
2017 Administration and Foreign Services 10 10 9 7 16 2 48 38 45 84
2017 Technical 0 9 45 9 9 0 27 13 25 11
2017 Administrative Support 28 14 7 7 24 7 14 53 39 14
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