2017 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 50 41 3 6 0 0 0 91 6 34
2017 CR-04 51 43 3 3 0 0 0 94 3 33
2014 CR 16 35 22 22 5 0 0 51 27 37
2011 CR 38 30 23 2 8 0 0 67 10 61
2008 CR 31 41 17 9 2 0 0 72 11 54
2008 CR-04 31 41 18 10 0 0 0 71 10 49

Question 15. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 50 23 15 9 3 0 0 73 12 34
2017 CR-04 51 24 12 10 3 0 0 75 13 33

Question 16. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 56 30 9 6 0 0 0 85 6 34
2017 CR-04 57 31 6 6 0 0 0 88 6 33
2014 CR 46 32 16 3 3 0 0 78 5 37
2011 CR 59 30 8 0 3 0 0 89 3 61

Question 20. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 53 35 9 3 0 0 0 88 3 34
2017 CR-04 54 33 10 3 0 0 0 87 3 33
2014 CR 32 30 19 14 5 0 0 62 19 37
2011 CR 43 38 10 2 8 0 0 80 10 61
2008 CR 33 48 7 7 4 0 0 81 11 54
2008 CR-04 35 49 6 8 2 0 0 84 10 49

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 66 18 9 4 3 0 0 84 7 33
2017 CR-04 65 19 9 4 3 0 0 84 7 32
2014 CR 41 35 11 8 5 0 0 76 14 37
2011 CR 34 36 15 3 11 0 0 70 15 61

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 59 23 12 3 3 0 0 82 6 34
2017 CR-04 57 24 13 3 3 0 0 81 6 33
2014 CR 35 46 14 0 5 0 0 81 5 37
2011 CR 33 39 15 5 8 0 0 72 13 61
2008 CR 31 39 24 6 0 0 0 70 6 54
2008 CR-04 33 37 24 6 0 0 0 69 6 49

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 65 15 9 3 9 0 0 79 12 34
2017 CR-04 63 15 9 3 10 0 0 78 13 33
2014 CR 46 27 3 14 5 5 0 77 20 37
2011 CR 39 26 10 16 3 5 0 69 21 61
2008 CR 43 20 13 13 7 4 0 65 21 54
2008 CR-04 45 20 14 14 4 2 0 67 19 49
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 62 26 6 4 0 3 0 90 4 34
2017 CR-04 63 24 6 4 0 3 0 90 4 33
2014 CR 51 35 3 0 3 8 0 94 3 37
2011 CR 46 21 16 7 7 3 0 69 14 61
2008 CR 31 33 19 9 4 2 2 67 13 54
2008 CR-04 33 33 20 10 0 2 2 68 11 49

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 56 35 6 0 3 0 0 91 3 34
2017 CR-04 57 33 7 0 3 0 0 90 3 33
2014 CR 44 39 11 0 3 0 3 86 3 36
2011 CR 39 43 13 0 5 0 0 82 5 61
2008 CR 31 28 22 11 7 0 0 59 19 54
2008 CR-04 33 29 22 10 6 0 0 61 16 49

Question 37. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 20 3 3 9 0 0 84 13 34
2017 CR-04 63 21 3 3 10 0 0 84 13 33
2014 CR 54 30 11 3 3 0 0 84 5 37

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 38 36 17 0 3 6 0 78 3 34
2017 CR-04 39 37 15 0 3 6 0 81 3 33
2014 CR 30 43 11 3 0 14 0 84 3 37
2011 CR 20 43 15 11 0 11 0 70 13 61

Question 41. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 38 38 15 6 0 3 0 78 6 34
2017 CR-04 39 37 16 6 0 3 0 78 6 33
2014 CR 22 46 16 3 0 14 0 78 3 37
2011 CR 21 51 15 8 2 3 0 75 10 61
2008 CR 20 37 19 19 4 2 0 58 23 54
2008 CR-04 20 39 16 20 2 2 0 60 23 49

Question 42. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 20 38 18 9 0 12 3 69 10 34
2017 CR-04 21 39 18 9 0 10 3 69 10 33
2014 CR 22 38 22 5 0 14 0 69 6 37
2011 CR 7 54 21 8 0 10 0 67 9 61
2008 CR 6 44 31 6 4 9 0 55 10 54
2008 CR-04 6 45 33 6 4 6 0 54 11 49

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 41 21 12 12 6 9 0 68 20 34
2017 CR-04 42 21 12 13 6 6 0 68 20 33
2014 CR 27 38 14 8 3 11 0 73 12 37
2011 CR 21 43 21 8 0 7 0 68 9 61
2008 CR 9 52 17 11 2 9 0 67 14 54
2008 CR-04 10 53 16 12 2 6 0 67 15 49

Question 44. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 42 17 3 3 6 0 75 6 34
2017 CR-04 30 43 18 3 3 3 0 75 6 33
2014 CR 22 43 16 5 3 11 0 73 9 37
2011 CR 13 57 20 10 0 0 0 70 10 60
2008 CR 22 43 17 11 6 2 0 66 17 54
2008 CR-04 20 43 18 12 6 0 0 63 18 49
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 41 0 12 3 0 0 85 15 34
2017 CR-04 45 39 0 13 3 0 0 84 16 33
2014 CR 32 30 22 14 3 0 0 62 16 37
2011 CR 36 30 18 10 7 0 0 66 16 61

Question 13. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 50 29 6 9 6 0 0 79 15 34
2017 CR-04 51 30 6 7 6 0 0 81 13 33

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 12 21 12 9 6 35 6 55 26 34
2017 CR-04 12 21 12 10 6 33 6 55 26 33
2014 CR 5 19 22 8 5 38 3 41 23 37

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 59 29 6 0 3 3 0 90 3 34
2017 CR-04 60 27 7 0 3 3 0 90 3 33
2014 CR 49 32 14 0 3 3 0 83 3 37
2011 CR 39 30 13 5 10 3 0 71 15 61
2008 CR 30 35 20 11 4 0 0 65 15 54
2008 CR-04 31 35 20 10 4 0 0 65 14 49

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 46 38 10 0 6 0 0 84 6 34
2017 CR-04 48 36 10 0 6 0 0 84 6 33
2014 CR 32 54 3 5 0 3 3 91 6 37
2011 CR 25 47 15 7 5 0 2 73 12 60
2008 CR 24 44 11 15 4 2 0 70 19 54
2008 CR-04 27 41 10 16 4 2 0 69 21 49

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 32 27 3 18 3 17 0 71 25 34
2017 CR-04 33 27 3 19 3 15 0 71 25 33
2014 CR 32 19 16 5 3 19 5 68 11 37
2011 CR 25 22 17 18 12 7 0 50 32 60
2008 CR 19 33 24 11 9 4 0 54 21 54
2008 CR-04 20 35 22 12 8 2 0 56 21 49

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 41 35 12 6 6 0 0 76 12 34
2017 CR-04 39 37 12 6 6 0 0 75 12 33
2014 CR 46 38 14 3 0 0 0 84 3 37
2011 CR 30 43 18 3 5 0 2 73 8 61
2008 CR 28 52 7 11 0 0 2 81 11 54
2008 CR-04 29 53 8 8 0 0 2 83 8 49

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 32 53 12 3 0 0 0 85 3 34
2017 CR-04 33 55 9 3 0 0 0 88 3 33
2014 CR 11 43 19 19 8 0 0 54 27 37
2011 CR 33 34 20 3 10 0 0 67 13 61
2008 CR 20 50 7 20 2 0 0 70 22 54
2008 CR-04 20 51 8 20 0 0 0 71 20 49

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 29 47 18 6 0 0 0 77 6 34
2017 CR-04 30 48 15 6 0 0 0 79 6 33
2014 CR 16 32 27 22 3 0 0 49 24 37
2011 CR 26 31 18 13 11 0 0 57 25 61
2008 CR 19 48 7 19 7 0 0 67 26 54
2008 CR-04 18 49 8 18 6 0 0 67 24 49

Question 52. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 50 9 3 0 3 0 88 3 34
2017 CR-04 37 48 9 3 0 3 0 88 3 33
2014 CR 32 38 22 5 0 3 0 72 6 37
2011 CR 25 38 16 11 8 2 0 63 20 61
2008 CR 19 41 15 20 2 4 0 62 23 54
2008 CR-04 16 41 16 20 2 4 0 60 23 49

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 21 15 26 18 0 3 40 45 34
2017 CR-04 18 21 12 27 19 0 3 41 47 33
2014 CR 3 11 19 35 32 0 0 14 68 37
2011 CR 8 15 21 25 28 0 3 24 54 61
2008 CR 7 30 15 22 24 0 2 38 47 54
2008 CR-04 8 31 16 22 22 0 0 39 45 49

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 35 12 9 3 0 6 74 13 34
2017 CR-04 36 33 12 10 3 0 6 74 13 33
2014 CR 24 38 19 16 3 0 0 62 19 37
2011 CR 30 36 10 15 8 0 2 67 23 61

Question 18. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 56 29 3 9 3 0 0 85 12 34
2017 CR-04 57 27 3 10 3 0 0 84 13 33
2014 CR 24 43 24 5 3 0 0 68 8 37

Question 19. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 50 39 6 3 3 0 0 88 6 34
2017 CR-04 51 40 3 3 3 0 0 91 6 33
2014 CR 27 54 11 8 0 0 0 81 8 37
2011 CR 31 44 13 5 7 0 0 75 11 61

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 35 24 6 0 17 0 64 7 34
2017 CR-04 18 36 25 6 0 15 0 64 7 33

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 59 32 3 0 4 0 3 93 4 34
2017 CR-04 60 30 3 0 4 0 3 93 4 33
2014 CR 46 41 5 3 0 0 5 91 3 37
2011 CR 48 34 8 2 8 0 0 82 10 61

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 59 20 10 3 0 3 6 86 3 34
2017 CR-04 60 21 10 3 0 3 3 86 3 33
2014 CR 62 19 8 3 3 3 3 86 6 37
2011 CR 51 23 10 3 2 0 11 83 6 61
2008 CR 56 31 7 2 4 0 0 87 6 54
2008 CR-04 55 33 6 2 4 0 0 88 6 49

Question 21. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 51 33 10 6 0 0 0 84 6 33
2017 CR-04 53 31 10 6 0 0 0 83 6 32
2014 CR 51 43 3 0 3 0 0 95 3 37
2011 CR 39 39 15 5 2 0 0 79 7 61
2008 CR 24 30 28 11 7 0 0 54 19 54
2008 CR-04 18 33 29 12 8 0 0 51 20 49

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 67 18 3 3 4 3 3 90 7 34
2017 CR-04 66 18 3 3 4 3 3 90 7 33
2014 CR 59 19 8 3 5 3 3 83 9 37
2011 CR 49 30 7 5 5 0 5 83 10 61

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2017 CR 39 47 15 34
2017 CR-04 40 48 12 33
2014 CR 32 30 38 37
2011 CR 23 44 33 61

Question 62. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 CR 30 31 32 0 8 0 13
2017 CR-04 30 31 32 0 8 0 13
2014 CR 25 33 33 8 9999 0 12
2011 CR 14 14 57 0 9999 14 14
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 53 27 9 6 6 0 0 79 12 34
2017 CR-04 54 25 9 6 6 0 0 79 12 33
2014 CR 30 43 22 3 3 0 0 73 5 37
2011 CR 38 43 8 7 2 2 2 83 8 61
2008 CR 37 33 22 7 0 0 0 70 7 54
2008 CR-04 39 31 22 8 0 0 0 69 8 49

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 45 9 0 3 0 0 88 3 34
2017 CR-04 45 43 9 0 3 0 0 88 3 33
2014 CR 41 46 5 0 3 5 0 91 3 37
2011 CR 26 49 18 5 2 0 0 75 7 61

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 6 27 24 21 12 3 9 36 37 34
2017 CR-04 6 28 21 21 12 3 9 38 38 33
2014 CR 0 19 51 19 8 0 3 28 19 37
2011 CR 3 21 39 23 7 0 7 32 26 61
2008 CR 11 31 33 15 7 0 2 23 43 54
2008 CR-04 12 33 31 16 6 0 2 23 46 49

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 3 10 27 24 21 6 9 53 15 33
2017 CR-04 3 10 25 25 22 6 9 55 15 32
2014 CR 0 8 43 24 5 3 16 37 10 37
2011 CR 2 8 44 28 8 5 5 40 11 61
2008 CR 7 31 19 24 11 4 4 38 42 54
2008 CR-04 8 33 16 24 10 4 4 38 44 49

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 18 23 33 9 12 0 6 22 44 34
2017 CR-04 18 24 31 9 12 0 6 22 45 33
2014 CR 8 32 32 11 5 0 11 18 45 37
2011 CR 13 33 36 8 5 2 3 14 48 61
2008 CR 19 31 26 13 9 0 2 23 51 54
2008 CR-04 20 31 24 12 10 0 2 23 52 49

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 0 12 46 18 17 0 6 38 13 34
2017 CR-04 0 12 48 19 15 0 6 36 13 33
2014 CR 0 11 43 32 11 0 3 44 11 37
2011 CR 11 16 33 30 7 0 3 37 29 61
2008 CR 13 26 39 15 7 0 0 22 39 54
2008 CR-04 12 27 41 14 6 0 0 20 39 49

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 3 15 35 15 17 0 15 38 21 34
2017 CR-04 3 16 36 15 15 0 15 36 22 33
2014 CR 3 24 38 22 5 0 8 29 29 37
2011 CR 7 27 30 25 7 0 5 33 35 60
2008 CR 15 33 19 22 9 0 2 32 49 54
2008 CR-04 16 33 18 22 8 0 2 31 50 49

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 15 15 24 20 12 3 12 37 35 34
2017 CR-04 16 15 25 21 12 3 9 37 35 33
2014 CR 3 11 27 27 19 5 8 53 16 37
2011 CR 7 21 25 23 13 8 3 41 31 61
2008 CR 17 26 31 13 6 6 2 20 46 54
2008 CR-04 18 24 33 12 6 4 2 20 46 49

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 33 26 12 12 3 6 26 45 34
2017 CR-04 9 34 27 13 12 0 6 26 45 33
2014 CR 3 35 35 8 11 0 8 21 41 37

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 59 23 9 9 0 0 0 82 9 34
2017 CR-04 60 21 10 9 0 0 0 81 9 33
2014 CR 46 24 19 5 3 3 0 72 8 37

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 65 24 0 9 3 0 0 88 12 34
2017 CR-04 66 22 0 9 3 0 0 88 12 33
2014 CR 51 24 11 11 3 0 0 76 14 37

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 55 36 6 0 0 3 0 94 0 34
2017 CR-04 57 34 6 0 0 3 0 94 0 33
2014 CR 43 35 16 3 0 3 0 81 3 37

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 53 38 3 4 0 3 0 93 4 34
2017 CR-04 55 36 3 4 0 3 0 93 4 33
2014 CR 46 38 8 3 3 3 0 86 6 37
2011 CR 28 48 13 8 2 2 0 77 10 61

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 65 26 9 0 0 0 0 91 0 34
2017 CR-04 66 24 10 0 0 0 0 90 0 33
2014 CR 49 41 8 0 3 0 0 89 3 37
2011 CR 34 39 11 11 3 0 0 74 15 61
2008 CR 30 46 17 4 4 0 0 76 7 54
2008 CR-04 31 43 18 4 4 0 0 73 8 49

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 38 35 3 9 3 6 6 83 14 34
2017 CR-04 39 33 3 10 3 6 6 82 14 33
2014 CR 30 32 16 5 3 11 3 72 9 37

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 38 42 12 3 0 6 0 85 3 34
2017 CR-04 39 43 9 3 0 6 0 87 3 33
2014 CR 27 49 11 3 0 8 3 85 3 37
2011 CR 26 46 13 2 2 11 0 81 4 61

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 47 6 6 3 3 0 85 9 34
2017 CR-04 36 48 6 6 3 0 0 85 9 33
2014 CR 35 57 5 3 0 0 0 92 3 37
2011 CR 43 43 2 3 5 3 2 90 9 61
2008 CR 22 41 11 11 11 4 0 65 23 54
2008 CR-04 22 41 8 12 12 4 0 66 26 49

Question 48. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 30 40 15 0 3 12 0 79 3 33
2017 CR-04 31 38 16 0 3 12 0 79 4 32
2014 CR 38 46 11 5 0 0 0 84 5 37
2011 CR 18 51 15 7 2 8 0 75 9 61

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 33 21 12 13 6 15 0 64 22 33
2017 CR-04 34 22 13 13 6 12 0 64 22 32
2014 CR 11 41 5 24 8 11 0 58 36 37
2011 CR 15 25 20 18 7 15 2 47 29 61

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 33 0 3 0 0 0 97 3 34
2017 CR-04 63 34 0 3 0 0 0 97 3 33
2014 CR 70 30 0 0 0 0 0 100 0 37
2011 CR 57 36 7 0 0 0 0 93 0 61
2008 CR 70 30 0 0 0 0 0 100 0 54
2008 CR-04 71 29 0 0 0 0 0 100 0 49

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 24 6 6 0 0 0 88 6 34
2017 CR-04 63 25 6 6 0 0 0 87 6 33
2014 CR 51 35 8 3 3 0 0 86 5 37
2011 CR 44 43 8 5 0 0 0 87 5 61

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 70 27 0 3 0 0 0 97 3 34
2017 CR-04 69 28 0 3 0 0 0 97 3 33
2014 CR 50 33 11 3 0 0 3 86 3 36

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 88 12 0 0 0 0 0 100 0 34
2017 CR-04 88 12 0 0 0 0 0 100 0 33
2014 CR 81 19 0 0 0 0 0 100 0 37
2011 CR 69 26 2 3 0 0 0 95 3 61
2008 CR 74 24 0 2 0 0 0 98 2 54
2008 CR-04 76 24 0 0 0 0 0 100 0 49

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 59 26 9 6 0 0 0 85 6 34
2017 CR-04 57 27 9 7 0 0 0 84 7 33
2014 CR 51 35 8 5 0 0 0 86 5 37
2011 CR 48 39 5 5 2 0 2 88 7 61
2008 CR 48 31 9 7 2 0 2 81 9 54
2008 CR-04 51 33 10 6 0 0 0 84 6 49

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 64 33 0 0 0 0 3 100 0 34
2017 CR-04 66 31 0 0 0 0 3 100 0 33
2014 CR 70 16 8 5 0 0 0 86 5 37
2011 CR 67 18 2 11 2 0 0 85 13 61
2008 CR 67 15 9 7 2 0 0 81 9 54
2008 CR-04 69 16 8 4 2 0 0 86 6 49

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 85 15 0 0 0 0 0 100 0 34
2017 CR-04 84 16 0 0 0 0 0 100 0 33
2014 CR 84 14 0 3 0 0 0 97 3 37
2011 CR 84 16 0 0 0 0 0 100 0 61
2008 CR 83 13 2 0 0 0 2 98 0 54
2008 CR-04 84 12 2 0 0 0 2 98 0 49

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 67 27 6 0 0 0 0 94 0 34
2017 CR-04 66 28 6 0 0 0 0 94 0 33
2014 CR 59 30 3 5 0 3 0 92 6 37

Question 51. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 76 15 3 3 0 3 0 94 3 34
2017 CR-04 75 16 3 3 0 3 0 94 3 33
2014 CR 68 27 3 3 0 0 0 95 3 37
2011 CR 70 25 2 2 2 0 0 95 3 61
2008 CR 65 33 0 2 0 0 0 98 2 54
2008 CR-04 67 31 0 2 0 0 0 98 2 49

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CR 16 84 37

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 23 3 18 0 0 41 15 59 0 34
2017 CR-04 24 3 19 0 0 39 15 59 0 33
2014 CR 22 14 16 11 3 32 3 54 21 37

Question 70. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 46 36 13 3 0 3 0 84 3 33
2017 CR-04 47 34 13 3 0 3 0 83 3 32
2014 CR 32 46 8 3 0 11 0 88 3 37
2011 CR 28 43 11 2 2 15 0 83 4 61

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 20 15 12 0 0 44 9 74 0 34
2017 CR-04 21 15 13 0 0 42 9 74 0 33
2014 CR 19 14 14 3 0 41 11 67 6 37

Question 82. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 47 35 6 0 0 12 0 93 0 34
2017 CR-04 48 33 7 0 0 12 0 92 0 33
2014 CR 24 35 16 3 0 19 3 76 3 37
2011 CR 34 43 10 2 3 8 0 84 5 61

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 15 50 12 15 6 3 0 67 21 34
2017 CR-04 15 51 12 15 6 0 0 67 21 33
2014 CR 22 54 14 11 0 0 0 76 11 37
2011 CR 18 61 7 13 2 0 0 79 15 61
2008 CR 13 54 15 15 2 0 2 68 17 54
2008 CR-04 12 55 16 14 2 0 0 67 16 49

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 9 18 15 3 3 38 15 56 13 34
2017 CR-04 9 19 15 3 3 36 15 56 13 33
2014 CR 11 30 19 8 0 27 5 60 12 37
2011 CR 3 28 18 8 2 34 7 53 17 61

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 30 9 0 0 17 0 89 0 34
2017 CR-04 45 31 9 0 0 15 0 89 0 33
2014 CR 41 38 0 3 3 16 0 94 6 37
2011 CR 43 36 7 7 0 8 0 86 7 61
2008 CR 24 52 13 4 0 6 2 82 4 54
2008 CR-04 24 53 14 4 0 4 0 81 4 49

Question 74. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 32 30 18 0 0 20 0 78 0 34
2017 CR-04 33 31 18 0 0 18 0 78 0 33
2014 CR 27 41 5 3 0 24 0 89 4 37
2011 CR 36 34 16 2 0 11 0 80 2 61
2008 CR 20 46 17 6 4 6 2 72 10 54
2008 CR-04 20 47 16 6 4 6 0 72 11 49
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 67 23 0 3 4 3 0 93 7 34
2017 CR-04 66 24 0 3 4 3 0 93 7 33

Question 36. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 70 15 6 0 6 3 0 87 7 34
2017 CR-04 69 15 6 0 7 3 0 87 7 33

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 41 44 12 3 0 0 0 85 3 34
2017 CR-04 39 45 13 3 0 0 0 84 3 33

Question 87. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 35 35 15 9 6 0 0 70 15 34
2017 CR-04 36 33 15 10 6 0 0 69 16 33

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 46 12 17 6 13 0 6 62 20 34
2017 CR-04 45 12 18 6 13 0 6 60 20 33

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 17 46 18 10 6 0 3 66 16 34
2017 CR-04 18 45 18 10 6 0 3 65 17 33

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 41 21 6 3 0 3 69 9 34
2017 CR-04 28 39 21 6 3 0 3 68 10 33

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 27 35 15 9 9 0 6 65 19 34
2017 CR-04 24 36 15 9 10 0 6 64 20 33

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 50 23 0 3 0 0 24 96 4 34
2017 CR-04 48 24 0 3 0 0 25 96 4 33

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 41 23 29 3 4 0 0 65 6 34
2017 CR-04 42 21 30 3 4 0 0 63 7 33

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 46 29 19 3 0 3 0 78 3 34
2017 CR-04 48 30 19 3 0 0 0 78 3 33

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 32 32 18 6 9 0 3 66 16 34
2017 CR-04 33 33 15 6 10 0 3 68 16 33

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 49 27 10 6 6 0 3 78 12 34
2017 CR-04 51 24 10 6 6 0 3 78 12 33

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 27 12 12 3 0 3 73 15 34
2017 CR-04 45 25 12 12 3 0 3 72 16 33

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 65 12 17 3 0 0 4 79 3 34
2017 CR-04 63 12 18 3 0 0 4 78 3 33

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 82 9 6 0 3 0 0 91 3 34
2017 CR-04 81 9 7 0 3 0 0 90 3 33

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 67 12 12 6 3 0 0 79 9 34
2017 CR-04 66 12 13 6 3 0 0 78 9 33

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 82 9 3 4 3 0 0 91 6 34
2017 CR-04 81 9 3 4 3 0 0 90 7 33

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 62 3 6 3 0 0 27 88 4 34
2017 CR-04 63 3 6 3 0 0 25 88 4 33

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 85 6 3 0 0 0 6 97 0 34
2017 CR-04 84 6 3 0 0 0 7 97 0 33

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 62 17 12 0 9 0 0 79 9 34
2017 CR-04 60 18 13 0 9 0 0 78 9 33

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 50 21 20 3 4 3 0 72 7 34
2017 CR-04 51 21 21 3 4 0 0 72 7 33

Question 84. Overall, my level of work-related stress is

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 12 35 44 7 3 0 0 46 10 34
2017 CR-04 12 36 42 7 3 0 0 48 10 33

Question 85. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 0 18 38 23 20 0 0 44 18 34
2017 CR-04 0 19 36 24 21 0 0 45 19 33
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 58 17 12 3 10 0 0 58 42 34
2017 CR-04 57 18 12 3 10 0 0 57 43 33

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay

Survey year Demographic
(%)
Total responses
2017 CR 42 12
2017 CR-04 42 12

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CR 26 12
2017 CR-04 26 12

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 CR 17 12
2017 CR-04 17 12

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 CR 44 12
2017 CR-04 44 12

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 CR 0 12
2017 CR-04 0 12

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other

Survey year Demographic
(%)
Total responses
2017 CR 41 12
2017 CR-04 41 12

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 CR 28 28 7 14 7 16 14
2017 CR-04 28 28 7 14 7 16 14

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 44 21 22 7 0 0 7 69 7 14
2017 CR-04 44 21 22 7 0 0 7 69 7 14

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 CR 28 14 7 7 24 7 14 53 39 14
2017 CR-04 28 14 7 7 24 7 14 53 39 14
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