2017 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 103. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 28 54 9 5 5 0 0 81 9 22
2017 CO-02 17 74 0 0 9 0 0 91 9 12
2014 CO 25 50 11 5 10 0 0 74 15 20
2014 CO-02 30 60 0 10 0 0 0 90 10 10
2011 CO 27 46 8 15 4 0 0 73 19 26
2011 CO-03 18 45 9 27 0 0 0 64 27 11

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 14 40 28 9 9 0 0 54 19 22
2017 CO-02 9 57 17 9 9 0 0 66 17 12

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 50 31 9 5 5 0 0 81 9 22
2017 CO-02 42 32 17 0 9 0 0 74 9 12
2014 CO 55 30 10 5 0 0 0 85 5 20
2014 CO-02 60 30 0 10 0 0 0 90 10 10
2011 CO 54 35 12 0 0 0 0 88 0 26
2011 CO-03 82 9 9 0 0 0 0 91 0 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 23 63 9 0 5 0 0 86 5 22
2017 CO-02 17 74 0 0 9 0 0 91 9 12
2014 CO 45 35 10 10 0 0 0 80 10 20
2014 CO-02 50 40 0 10 0 0 0 90 10 10
2011 CO 35 42 15 8 0 0 0 77 8 26
2011 CO-03 36 45 18 0 0 0 0 82 0 11

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 19 40 28 9 5 0 0 58 14 22
2017 CO-02 17 32 34 9 9 0 0 49 17 12
2014 CO 20 30 21 15 15 0 0 50 30 20
2014 CO-02 30 20 20 20 10 0 0 50 30 10
2011 CO 31 35 15 12 8 0 0 65 19 26
2011 CO-03 36 27 9 27 0 0 0 64 27 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 9 44 33 9 5 0 0 54 14 22
2017 CO-02 9 40 34 9 9 0 0 49 17 12
2014 CO 25 20 31 15 10 0 0 45 25 20
2014 CO-02 30 20 30 20 0 0 0 50 20 10
2011 CO 27 35 19 12 8 0 0 62 19 26
2011 CO-03 27 27 27 18 0 0 0 55 18 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 23 31 37 5 5 0 0 54 9 22
2017 CO-02 9 49 34 0 9 0 0 57 9 12
2014 CO 25 25 26 10 10 5 0 52 21 20
2014 CO-02 40 10 10 10 20 10 0 56 33 10
2011 CO 35 31 15 15 4 0 0 65 19 26
2011 CO-03 36 36 9 18 0 0 0 73 18 11
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 32 54 9 5 0 0 0 86 5 22
2017 CO-02 33 58 9 0 0 0 0 91 0 12
2014 CO 45 20 10 15 11 0 0 64 26 20
2014 CO-02 70 20 10 0 0 0 0 90 0 10
2011 CO 23 31 19 19 8 0 0 54 27 26
2011 CO-03 9 18 36 27 9 0 0 27 36 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 45 36 9 9 0 0 0 82 9 22
2017 CO-02 42 50 0 9 0 0 0 91 9 12
2014 CO 40 25 5 10 21 0 0 64 31 20
2014 CO-02 60 30 0 10 0 0 0 90 10 10
2011 CO 19 42 12 19 8 0 0 62 27 26
2011 CO-03 9 45 18 18 9 0 0 55 27 11

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 37 40 14 9 0 0 0 77 9 22
2017 CO-02 33 50 9 9 0 0 0 83 9 12
2014 CO 40 20 10 20 11 0 0 59 31 20
2014 CO-02 60 20 10 10 0 0 0 80 10 10

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 0 41 27 18 9 5 0 43 29 22
2017 CO-02 0 25 50 17 0 9 0 27 19 12
2014 CO 5 40 15 25 11 5 0 47 37 20
2014 CO-02 0 40 20 30 0 10 0 44 33 10
2011 CO 4 46 23 12 12 4 0 52 24 26
2011 CO-03 9 36 27 18 9 0 0 45 27 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 0 22 36 19 23 0 0 22 42 22
2017 CO-02 0 25 32 26 17 0 0 25 43 12
2014 CO 0 40 31 25 5 0 0 40 30 20
2014 CO-02 0 40 30 30 0 0 0 40 30 10
2011 CO 12 27 27 19 12 4 0 40 32 26
2011 CO-03 9 18 36 27 9 0 0 27 36 11

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 0 9 54 14 23 0 0 9 37 22
2017 CO-02 0 16 50 17 17 0 0 16 34 12
2014 CO 5 10 55 20 10 0 0 15 30 20
2014 CO-02 10 10 50 20 10 0 0 20 30 10
2011 CO 4 23 19 27 23 4 0 28 52 26
2011 CO-03 0 27 9 45 18 0 0 27 64 11

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 5 36 22 14 19 5 0 43 34 22
2017 CO-02 0 25 32 17 17 9 0 27 37 12
2014 CO 10 40 31 15 5 0 0 50 20 20
2014 CO-02 20 40 20 20 0 0 0 60 20 10
2011 CO 8 38 15 27 12 0 0 46 38 26
2011 CO-03 9 27 36 27 0 0 0 36 27 11

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 0 26 32 23 19 0 0 26 42 22
2017 CO-02 0 23 26 34 17 0 0 23 51 12
2014 CO 0 15 35 41 10 0 0 15 50 20
2014 CO-02 0 0 50 50 0 0 0 0 50 10
2011 CO 8 19 15 31 27 0 0 27 58 26
2011 CO-03 0 18 18 45 18 0 0 18 64 11
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 14 40 18 14 14 0 0 54 28 22
2017 CO-02 17 49 26 0 9 0 0 66 9 12
2014 CO 25 20 15 15 26 0 0 45 41 20
2014 CO-02 30 40 10 10 10 0 0 70 20 10
2011 CO 19 19 12 35 15 0 0 38 50 26
2011 CO-03 18 18 0 45 18 0 0 36 64 11

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 9 36 22 14 19 0 0 45 33 22
2017 CO-02 9 33 24 26 9 0 0 42 34 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 14 9 27 18 9 13 9 30 35 22
2017 CO-02 17 9 41 0 0 17 16 38 0 12
2014 CO 15 15 20 10 21 10 10 37 38 20
2014 CO-02 20 10 10 20 10 20 10 43 43 10

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 45 32 18 5 0 0 0 77 5 22
2017 CO-02 50 24 26 0 0 0 0 74 0 12
2014 CO 25 35 10 20 11 0 0 59 31 20
2014 CO-02 50 40 0 10 0 0 0 90 10 10
2011 CO 23 19 19 27 12 0 0 42 38 26
2011 CO-03 18 9 27 36 9 0 0 27 45 11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 32 54 9 0 5 0 0 86 5 22
2017 CO-02 26 57 9 0 9 0 0 83 9 12
2014 CO 40 36 10 15 0 0 0 75 15 20
2014 CO-02 60 30 10 0 0 0 0 90 0 10
2011 CO 42 31 4 15 8 0 0 73 23 26
2011 CO-03 18 55 0 18 9 0 0 73 27 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 23 36 13 9 19 0 0 59 28 22
2017 CO-02 17 41 16 9 17 0 0 58 26 12
2014 CO 40 15 16 15 15 0 0 55 30 20
2014 CO-02 50 20 10 20 0 0 0 70 20 10
2011 CO 35 23 12 8 19 0 4 60 28 26
2011 CO-03 36 36 9 9 9 0 0 73 18 11

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 22 46 14 9 9 0 0 68 19 22
2017 CO-02 16 58 0 17 9 0 0 74 26 12
2014 CO 20 55 5 10 11 0 0 74 21 20
2014 CO-02 20 60 10 10 0 0 0 80 10 10
2011 CO 31 31 12 12 12 0 4 64 24 26
2011 CO-03 27 45 9 0 18 0 0 73 18 11

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 36 59 0 0 5 0 0 95 5 22
2017 CO-02 26 66 0 0 9 0 0 91 9 12
2014 CO 25 60 5 5 5 0 0 85 10 20
2014 CO-02 40 50 0 10 0 0 0 90 10 10
2011 CO 54 27 12 4 4 0 0 81 8 26
2011 CO-03 55 27 9 9 0 0 0 82 9 11

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 50 45 0 0 5 0 0 95 5 22
2017 CO-02 34 57 0 0 9 0 0 91 9 12
2014 CO 50 35 6 5 5 0 0 84 10 20
2014 CO-02 70 20 0 10 0 0 0 90 10 10
2011 CO 50 27 12 8 4 0 0 77 12 26
2011 CO-03 73 9 0 18 0 0 0 82 18 11

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 27 46 5 14 9 0 0 72 23 22
2017 CO-02 25 58 0 0 17 0 0 83 17 12
2014 CO 25 40 10 5 21 0 0 64 26 20
2014 CO-02 30 50 0 10 10 0 0 80 20 10
2011 CO 31 38 0 15 15 0 0 69 31 26
2011 CO-03 27 36 0 27 9 0 0 64 36 11

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 18 9 18 28 28 0 0 27 56 22
2017 CO-02 25 9 32 17 17 0 0 33 34 12
2014 CO 5 10 10 20 55 0 0 15 75 20
2014 CO-02 10 10 10 10 60 0 0 20 70 10
2011 CO 0 15 8 38 38 0 0 15 77 26
2011 CO-03 0 18 18 27 36 0 0 18 64 11

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 32 32 13 14 9 0 0 63 23 22
2017 CO-02 25 32 9 26 9 0 0 57 34 12
2014 CO 20 35 15 25 6 0 0 55 31 20
2014 CO-02 20 40 20 20 0 0 0 60 20 10
2011 CO 42 23 19 4 12 0 0 65 15 26
2011 CO-03 27 36 18 9 9 0 0 64 18 11

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 18 40 14 9 19 0 0 58 28 22
2017 CO-02 33 32 9 9 17 0 0 66 26 12
2014 CO 20 40 5 25 11 0 0 59 36 20
2014 CO-02 30 40 10 20 0 0 0 70 20 10

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 14 41 19 22 5 0 0 54 27 22
2017 CO-02 17 33 17 32 0 0 0 50 32 12
2014 CO 20 35 21 15 10 0 0 55 25 20
2014 CO-02 30 50 10 10 0 0 0 80 10 10
2011 CO 27 35 15 15 8 0 0 62 23 26
2011 CO-03 18 27 18 27 9 0 0 45 36 11

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 13 31 28 9 18 0 0 44 28 22
2017 CO-02 25 32 17 9 17 0 0 57 26 12

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 36 36 19 5 5 0 0 72 9 22
2017 CO-02 33 32 34 0 0 0 0 66 0 12
2014 CO 35 30 0 15 16 0 5 68 32 20
2014 CO-02 50 30 0 20 0 0 0 80 20 10
2011 CO 31 23 15 15 12 0 4 56 28 26
2011 CO-03 27 27 9 27 9 0 0 55 36 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 23 31 22 9 9 5 0 57 20 22
2017 CO-02 17 42 24 9 0 9 0 65 9 12
2014 CO 35 15 10 20 21 0 0 50 41 20
2014 CO-02 40 20 10 20 10 0 0 60 30 10
2011 CO 46 27 0 12 15 0 0 73 27 26
2011 CO-03 45 27 0 9 18 0 0 73 27 11

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 9 42 17 23 5 5 0 53 29 22
2017 CO-02 0 60 7 25 0 9 0 65 27 12
2014 CO 26 40 20 10 5 0 0 65 15 20
2014 CO-02 30 50 20 0 0 0 0 80 0 10
2011 CO 8 38 19 23 12 0 0 46 35 26
2011 CO-03 0 18 27 36 18 0 0 18 55 11

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 32 31 28 5 0 4 0 66 5 22
2017 CO-02 34 49 17 0 0 0 0 83 0 12
2014 CO 45 20 11 15 10 0 0 64 25 20
2014 CO-02 60 20 0 20 0 0 0 80 20 10
2011 CO 42 27 12 12 8 0 0 69 19 26
2011 CO-03 45 0 27 18 9 0 0 45 27 11

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 CO 23 46 31 22
2017 CO-02 34 42 24 12
2014 CO 10 55 35 20
2014 CO-02 10 50 40 10
2011 CO 31 46 23 26
2011 CO-03 18 64 18 11
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 27 31 28 0 14 0 0 58 14 22
2017 CO-02 17 32 34 0 17 0 0 49 17 12
2014 CO 21 59 5 10 5 0 0 80 15 20
2014 CO-02 10 70 0 10 10 0 0 80 20 10
2011 CO 35 35 12 12 8 0 0 69 19 26
2011 CO-03 55 9 9 27 0 0 0 64 27 11

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 5 40 14 33 9 0 0 44 42 22
2017 CO-02 0 49 0 43 9 0 0 49 51 12
2014 CO 5 30 36 25 5 0 0 35 30 20
2014 CO-02 0 20 30 50 0 0 0 20 50 10
2011 CO 8 23 8 27 31 4 0 32 60 26
2011 CO-03 0 27 9 27 36 0 0 27 64 11

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 29 33 38 0 0 0 0 0 62 21
2017 CO-02 28 27 45 0 0 0 0 0 55 11
2014 CO 41 40 15 5 0 0 0 5 80 20
2014 CO-02 40 30 30 0 0 0 0 0 70 10
2011 CO 27 46 23 4 0 0 0 4 73 26
2011 CO-03 36 55 0 9 0 0 0 9 91 11

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 19 23 41 13 5 0 0 18 42 22
2017 CO-02 9 17 59 15 0 0 0 15 26 12
2014 CO 50 30 20 0 0 0 0 0 80 20
2014 CO-02 50 20 30 0 0 0 0 0 70 10
2011 CO 23 35 23 4 12 4 0 16 60 26
2011 CO-03 27 36 18 0 9 9 0 10 70 11

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 51 23 22 0 0 0 5 0 77 22
2017 CO-02 43 26 32 0 0 0 0 0 68 12
2014 CO 45 25 20 5 5 0 0 10 70 20
2014 CO-02 30 40 20 10 0 0 0 10 70 10
2011 CO 23 54 15 4 4 0 0 8 77 26
2011 CO-03 18 73 9 0 0 0 0 0 91 11

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 23 54 19 5 0 0 0 5 77 22
2017 CO-02 25 41 34 0 0 0 0 0 66 12
2014 CO 26 40 20 5 5 0 5 10 69 20
2014 CO-02 10 30 30 10 10 0 10 22 44 10
2011 CO 15 38 35 8 4 0 0 12 54 26
2011 CO-03 9 64 27 0 0 0 0 0 73 11

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 33 35 23 5 0 5 0 5 71 22
2017 CO-02 26 32 43 0 0 0 0 0 57 12
2014 CO 50 31 10 0 5 0 5 5 84 20
2014 CO-02 40 20 20 0 10 0 10 11 67 10
2011 CO 35 38 15 0 8 0 4 8 76 26
2011 CO-03 45 55 0 0 0 0 0 0 100 11

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 5 22 37 23 5 5 5 30 29 22
2017 CO-02 0 32 34 25 0 0 9 27 35 12
2014 CO 16 20 5 45 5 0 10 55 39 20
2014 CO-02 0 30 0 50 0 0 20 63 38 10
2011 CO 8 8 38 19 12 4 12 36 18 26
2011 CO-03 9 18 36 18 9 0 9 30 30 11

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 32 28 31 5 5 0 0 9 60 22
2017 CO-02 17 26 57 0 0 0 0 0 43 12
2014 CO 31 20 35 0 5 0 10 6 56 20
2014 CO-02 30 10 50 0 10 0 0 10 40 10

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 50 32 14 5 0 0 0 82 5 22
2017 CO-02 50 41 9 0 0 0 0 91 0 12
2014 CO 25 20 26 20 10 0 0 45 30 20
2014 CO-02 40 30 10 20 0 0 0 70 20 10

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 58 23 9 4 5 0 0 82 9 22
2017 CO-02 66 26 9 0 0 0 0 91 0 12
2014 CO 30 25 25 15 6 0 0 55 21 20
2014 CO-02 40 30 20 10 0 0 0 70 10 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 31 37 23 9 0 0 0 68 9 22
2017 CO-02 40 43 17 0 0 0 0 83 0 12
2014 CO 35 35 21 0 5 5 0 73 5 20
2014 CO-02 40 40 10 0 0 10 0 89 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 32 40 18 9 0 0 0 72 9 22
2017 CO-02 26 49 26 0 0 0 0 74 0 12
2014 CO 40 25 15 5 11 5 0 68 17 20
2014 CO-02 50 30 10 0 0 10 0 89 0 10
2011 CO 38 27 19 8 8 0 0 65 15 26
2011 CO-03 36 45 18 0 0 0 0 82 0 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 37 40 14 5 5 0 0 77 9 22
2017 CO-02 34 49 9 0 9 0 0 83 9 12
2014 CO 35 35 15 5 11 0 0 69 16 20
2014 CO-02 50 40 10 0 0 0 0 90 0 10
2011 CO 31 58 4 0 8 0 0 88 8 26
2011 CO-03 18 82 0 0 0 0 0 100 0 11

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 27 31 14 0 23 0 5 61 24 22
2017 CO-02 42 32 9 0 17 0 0 74 17 12
2014 CO 31 10 10 25 20 5 0 43 47 20
2014 CO-02 40 20 0 10 20 10 0 67 33 10

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 19 54 23 5 0 0 0 72 5 22
2017 CO-02 17 49 26 9 0 0 0 66 9 12
2014 CO 15 45 26 15 0 0 0 59 15 20
2014 CO-02 10 50 30 10 0 0 0 60 10 10
2011 CO 19 35 31 4 8 4 0 56 12 26
2011 CO-03 9 45 45 0 0 0 0 55 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 9 44 23 18 5 0 0 54 23 22
2017 CO-02 9 40 26 17 9 0 0 49 26 12
2014 CO 30 41 15 15 0 0 0 70 15 20
2014 CO-02 30 30 10 30 0 0 0 60 30 10
2011 CO 23 35 8 19 15 0 0 58 35 26
2011 CO-03 18 55 9 9 9 0 0 73 18 11

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 5 31 33 14 9 4 5 39 25 22
2017 CO-02 9 24 34 17 9 8 0 35 28 12
2014 CO 25 35 20 10 11 0 0 59 21 20
2014 CO-02 30 20 30 10 10 0 0 50 20 10
2011 CO 27 35 4 15 19 0 0 62 35 26
2011 CO-03 27 27 9 27 9 0 0 55 36 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 0 19 26 23 19 13 0 21 48 22
2017 CO-02 0 17 32 34 9 9 0 19 47 12
2014 CO 15 20 15 20 26 5 0 37 48 20
2014 CO-02 20 20 10 40 10 0 0 40 50 10
2011 CO 4 23 19 19 23 8 4 30 48 26
2011 CO-03 9 18 18 36 9 9 0 30 50 11

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 31 55 9 4 0 0 0 86 4 22
2017 CO-02 40 43 17 0 0 0 0 83 0 12
2014 CO 41 40 5 10 5 0 0 80 15 20
2014 CO-02 30 50 0 10 10 0 0 80 20 10
2011 CO 42 38 8 8 4 0 0 81 12 26
2011 CO-03 64 18 9 9 0 0 0 82 9 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 13 64 9 9 5 0 0 77 14 22
2017 CO-02 16 75 0 9 0 0 0 91 9 12
2014 CO 35 25 15 15 11 0 0 59 26 20
2014 CO-02 10 30 30 20 10 0 0 40 30 10
2011 CO 31 38 12 15 4 0 0 69 19 26
2011 CO-03 27 55 9 9 0 0 0 82 9 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 41 45 14 0 0 0 0 86 0 22
2017 CO-02 50 32 17 0 0 0 0 83 0 12
2014 CO 45 35 10 5 6 0 0 79 11 20
2014 CO-02 50 30 10 10 0 0 0 80 10 10

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 68 28 0 4 0 0 0 96 4 22
2017 CO-02 57 43 0 0 0 0 0 100 0 12
2014 CO 50 30 5 16 0 0 0 79 16 20
2014 CO-02 50 40 0 10 0 0 0 90 10 10
2011 CO 54 31 0 8 8 0 0 85 15 26
2011 CO-03 55 36 0 9 0 0 0 91 9 11

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 33 31 9 18 9 0 0 63 28 22
2017 CO-02 26 49 9 17 0 0 0 74 17 12
2014 CO 40 15 5 25 16 0 0 55 41 20
2014 CO-02 40 30 10 10 10 0 0 70 20 10
2011 CO 27 31 0 31 12 0 0 58 42 26
2011 CO-03 27 27 0 36 9 0 0 55 45 11

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 67 19 9 5 0 0 0 86 5 22
2017 CO-02 66 26 9 0 0 0 0 91 0 12
2014 CO 50 25 6 15 5 0 0 74 20 20
2014 CO-02 50 40 0 0 10 0 0 90 10 10
2011 CO 42 23 15 19 0 0 0 65 19 26
2011 CO-03 36 27 9 27 0 0 0 64 27 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 77 19 5 0 0 0 0 95 0 22
2017 CO-02 66 26 9 0 0 0 0 91 0 12
2014 CO 69 15 6 10 0 0 0 84 10 20
2014 CO-02 80 20 0 0 0 0 0 100 0 10
2011 CO 65 23 4 8 0 0 0 88 8 26
2011 CO-03 64 18 9 9 0 0 0 82 9 11

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 49 41 5 5 0 0 0 91 5 22
2017 CO-02 58 33 9 0 0 0 0 91 0 12
2014 CO 40 40 6 10 5 0 0 79 15 20
2014 CO-02 50 40 0 0 10 0 0 90 10 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 59 37 5 0 0 0 0 95 0 22
2017 CO-02 66 26 9 0 0 0 0 91 0 12
2014 CO 40 45 11 0 5 0 0 84 5 20
2014 CO-02 40 50 0 0 10 0 0 90 10 10
2011 CO 54 31 4 4 0 0 8 92 4 26
2011 CO-03 45 55 0 0 0 0 0 100 0 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO-02 0 100 12
2014 CO 41 59 20

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 0 19 18 14 9 36 5 31 39 22
2017 CO-02 0 17 24 17 0 42 0 29 29 12
2014 CO 10 10 10 25 11 35 0 30 54 20
2014 CO-02 0 20 0 20 10 50 0 40 60 10

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 23 26 28 9 4 9 0 54 15 22
2017 CO-02 17 32 26 17 0 9 0 53 19 12
2014 CO 35 15 25 5 16 5 0 52 22 20
2014 CO-02 40 20 10 10 10 10 0 67 22 10
2011 CO 15 31 12 19 8 15 0 55 32 26
2011 CO-03 9 27 9 27 0 27 0 50 38 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 0 100 22
2017 CO-02 0 100 12

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 5 19 36 0 0 41 0 39 0 22
2017 CO-02 9 9 41 0 0 42 0 29 0 12
2014 CO 5 5 30 16 5 40 0 16 34 20
2014 CO-02 0 10 10 10 10 60 0 25 50 10

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 24 18 48 0 0 10 0 47 0 21
2017 CO-02 17 24 50 0 0 9 0 45 0 12
2014 CO 10 30 35 6 5 15 0 47 13 20
2014 CO-02 0 40 20 0 10 30 0 57 14 10
2011 CO 23 42 8 4 8 15 0 77 14 26
2011 CO-03 18 55 0 9 0 18 0 89 11 11

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 0 100 22
2017 CO-02 0 100 12
2014 CO-02 0 100 10

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 14 54 23 9 0 0 0 68 9 22
2017 CO-02 9 41 33 17 0 0 0 50 17 12
2014 CO 15 65 20 0 0 0 0 80 0 20
2014 CO-02 10 60 30 0 0 0 0 70 0 10
2011 CO 12 62 12 12 4 0 0 73 15 26
2011 CO-03 9 91 0 0 0 0 0 100 0 11

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 5 23 15 5 0 53 0 59 10 21
2017 CO-02 0 17 28 0 0 55 0 37 0 11
2014 CO 0 10 36 15 0 35 5 16 25 20
2014 CO-02 0 10 40 10 0 40 0 17 17 10
2011 CO 0 8 31 23 12 15 12 11 47 26
2011 CO-03 0 0 36 27 0 27 9 0 43 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 37 54 9 0 0 0 0 91 0 22
2017 CO-02 34 50 16 0 0 0 0 84 0 12
2014 CO 40 45 6 10 0 0 0 84 10 20
2014 CO-02 50 50 0 0 0 0 0 100 0 10
2011 CO 42 27 12 4 12 4 0 72 16 26
2011 CO-03 45 9 27 9 9 0 0 55 18 11

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 23 41 37 0 0 0 0 63 0 22
2017 CO-02 17 32 50 0 0 0 0 50 0 12
2014 CO 25 55 11 5 0 5 0 83 5 20
2014 CO-02 30 50 10 0 0 10 0 89 0 10
2011 CO 31 46 8 8 8 0 0 77 15 26
2011 CO-03 36 36 9 18 0 0 0 73 18 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 51 35 5 9 0 0 0 86 9 22
2017 CO-02 50 41 0 9 0 0 0 91 9 12

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 50 32 5 14 0 0 0 82 14 22
2017 CO-02 49 43 0 9 0 0 0 91 9 12

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 13 36 37 9 0 5 0 52 10 22
2017 CO-02 17 32 43 0 0 9 0 53 0 12

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 14 18 35 28 5 0 0 32 33 22
2017 CO-02 17 17 32 26 9 0 0 34 34 12

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 32 41 13 9 4 0 0 74 13 22
2017 CO-02 34 34 15 9 8 0 0 68 16 12

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 9 9 37 22 22 0 0 18 44 22
2017 CO-02 0 17 51 16 15 0 0 17 32 12

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 9 5 23 36 27 0 0 14 63 22
2017 CO-02 0 9 34 41 16 0 0 9 57 12

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 5 19 32 22 19 4 0 24 42 22
2017 CO-02 0 26 50 15 9 0 0 26 24 12

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 22 41 18 9 9 0 0 63 19 22
2017 CO-02 15 34 33 9 9 0 0 50 17 12

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 27 19 28 18 9 0 0 45 27 22
2017 CO-02 15 26 26 25 9 0 0 41 33 12

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 5 31 31 14 19 0 0 36 33 22
2017 CO-02 0 33 32 17 17 0 0 33 34 12

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 4 14 13 41 27 0 0 18 68 22
2017 CO-02 0 17 25 41 17 0 0 17 58 12

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 0 19 40 19 23 0 0 19 42 22
2017 CO-02 0 26 40 17 17 0 0 26 34 12

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 9 27 33 12 14 0 5 38 28 22
2017 CO-02 0 33 34 15 9 0 9 36 26 12

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 54 37 0 9 0 0 0 91 9 22
2017 CO-02 66 34 0 0 0 0 0 100 0 12

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 63 23 9 0 0 5 0 91 0 22
2017 CO-02 49 43 0 0 0 9 0 100 0 12

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 58 19 14 5 0 0 5 80 5 22
2017 CO-02 40 26 26 0 0 0 9 72 0 12

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 54 23 9 5 5 0 5 80 10 22
2017 CO-02 49 17 17 9 0 0 9 72 9 12

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 63 14 0 0 0 0 23 100 0 22
2017 CO-02 74 0 0 0 0 0 26 100 0 12

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 59 33 0 5 0 0 4 95 5 22
2017 CO-02 74 26 0 0 0 0 0 100 0 12

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 82 4 9 0 5 0 0 86 5 22
2017 CO-02 74 0 17 0 9 0 0 74 9 12

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 73 13 5 9 0 0 0 87 9 22
2017 CO-02 67 25 9 0 0 0 0 91 0 12

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 0 23 46 18 13 0 0 23 31 22
2017 CO-02 0 17 51 16 15 0 0 17 32 12

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 5 32 40 19 4 0 0 23 37 22
2017 CO-02 9 25 32 34 0 0 0 34 33 12
Top of Page

Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 37 14 31 0 4 14 0 43 57 22
2017 CO-02 43 17 24 0 8 9 0 47 53 12

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 CO 28 11

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CO 9 11

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 CO 10 11

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 CO 25 11

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 CO 9 11

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 CO 47 11

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 CO 0 44 28 10 18 0 11

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 10 26 36 19 0 0 10 40 21 11

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 8 0 18 19 9 0 46 14 51 11
Report a problem or mistake on this page
Date modified: