2017 Public Service Employee Survey Results by Theme for Canadian Space Agency by Question 100. Do you work full-time or part-time?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 39 43 9 6 2 0 0 82 8 451
2017 Part-time 52 42 6 0 0 0 0 94 0 11
2014 Full-time 34 41 13 9 3 0 0 75 12 437
2014 Part-time 65 22 13 0 0 0 0 87 0 13
2011 Full-time 42 40 11 4 3 0 0 82 7 599
2011 Part-time 62 31 7 0 0 0 0 93 0 14
2008 Full-time 40 39 11 7 2 0 0 80 10 527
2008 Part-time 73 7 13 7 0 0 0 80 7 15

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 32 37 14 10 5 1 0 70 16 450
2017 Part-time 41 53 0 6 0 0 0 94 6 11

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 38 9 2 1 0 0 89 2 451
2017 Part-time 52 35 6 6 0 0 0 88 6 11
2014 Full-time 58 30 8 2 1 0 0 88 3 437
2014 Part-time 63 31 7 0 0 0 0 93 0 13
2011 Full-time 61 32 5 1 1 0 0 93 2 599
2011 Part-time 75 25 0 0 0 0 0 100 0 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 41 9 4 2 0 0 85 5 451
2017 Part-time 52 35 12 0 0 0 0 88 0 11
2014 Full-time 45 37 12 5 2 0 0 82 7 437
2014 Part-time 57 30 13 0 0 0 0 87 0 13
2011 Full-time 50 39 7 3 2 0 0 89 4 599
2011 Part-time 69 25 7 0 0 0 0 93 0 14
2008 Full-time 44 44 6 5 1 0 0 88 6 529
2008 Part-time 73 20 0 7 0 0 0 93 7 15

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 33 17 6 4 0 0 73 10 450
2017 Part-time 41 18 41 0 0 0 0 59 0 11
2014 Full-time 36 38 15 7 4 0 0 75 10 437
2014 Part-time 57 30 6 7 0 0 0 87 7 13
2011 Full-time 41 37 13 5 4 0 0 79 9 599
2011 Part-time 62 21 11 0 0 0 7 88 0 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 35 38 16 7 3 0 0 74 10 451
2017 Part-time 47 12 35 6 0 0 0 59 6 11
2014 Full-time 33 42 14 8 3 0 0 75 11 437
2014 Part-time 68 19 6 7 0 0 0 87 7 13
2011 Full-time 38 40 11 6 4 0 0 79 10 599
2011 Part-time 62 32 0 0 0 0 7 100 0 14
2008 Full-time 28 42 18 10 2 0 0 71 12 530
2008 Part-time 47 40 7 7 0 0 0 87 7 15

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 27 17 7 5 2 1 70 12 451
2017 Part-time 23 18 23 0 6 0 29 58 9 11
2014 Full-time 40 30 14 9 3 3 0 73 13 437
2014 Part-time 47 14 20 0 6 7 5 70 7 13
2011 Full-time 46 24 12 8 5 5 0 73 14 599
2011 Part-time 62 32 0 0 0 0 7 100 0 14
2008 Full-time 34 29 16 11 6 3 0 65 18 530
2008 Part-time 53 27 13 7 0 0 0 80 7 15
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 36 8 3 2 2 1 86 5 451
2017 Part-time 47 53 0 0 0 0 0 100 0 11
2014 Full-time 43 36 11 3 3 3 0 82 6 437
2014 Part-time 75 18 7 0 0 0 0 93 0 13
2011 Full-time 44 33 13 5 3 1 0 78 8 599
2011 Part-time 69 25 0 7 0 0 0 93 7 14
2008 Full-time 35 33 17 8 5 2 1 70 13 530
2008 Part-time 67 7 7 7 13 0 0 73 20 15

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 39 8 4 2 1 1 86 6 451
2017 Part-time 41 53 6 0 0 0 0 94 0 11
2014 Full-time 39 40 11 6 3 1 0 80 9 436
2014 Part-time 67 27 7 0 0 0 0 93 0 13
2011 Full-time 41 37 12 6 3 0 0 79 9 599
2011 Part-time 62 31 0 7 0 0 0 93 7 14
2008 Full-time 34 34 14 12 6 0 0 68 18 530
2008 Part-time 57 14 14 14 0 0 0 71 14 14

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 30 10 4 3 0 1 82 8 451
2017 Part-time 59 35 6 0 0 0 0 94 0 11
2014 Full-time 45 34 12 6 3 0 0 80 9 437
2014 Part-time 75 18 7 0 0 0 0 93 0 13

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 35 20 10 5 6 0 63 16 451
2017 Part-time 29 18 12 6 0 35 0 73 9 11
2014 Full-time 24 41 18 8 4 6 0 68 13 437
2014 Part-time 32 36 18 0 0 14 0 79 0 13
2011 Full-time 24 34 19 10 4 8 0 63 16 599
2011 Part-time 28 31 21 14 0 0 7 63 15 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 32 24 14 8 3 0 53 23 451
2017 Part-time 29 18 24 0 6 23 0 61 8 11
2014 Full-time 17 41 22 12 5 3 0 60 17 437
2014 Part-time 37 45 12 7 0 0 0 82 7 13
2011 Full-time 23 37 21 10 6 2 0 62 17 599
2011 Part-time 41 25 21 7 0 0 7 71 7 14
2008 Full-time 17 39 22 12 8 2 0 57 20 530
2008 Part-time 40 33 13 0 7 7 0 79 7 15

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 30 30 14 9 6 1 43 25 451
2017 Part-time 29 24 6 30 6 6 0 56 38 11
2014 Full-time 11 35 27 15 5 6 0 49 22 437
2014 Part-time 32 50 12 7 0 0 0 82 7 13
2011 Full-time 12 38 21 17 7 6 0 52 26 599
2011 Part-time 14 52 27 0 0 0 7 71 0 14
2008 Full-time 7 33 26 19 9 7 0 43 29 529
2008 Part-time 33 27 7 20 0 13 0 69 23 15

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 32 23 14 8 4 0 53 23 451
2017 Part-time 6 24 12 35 0 23 0 39 46 11
2014 Full-time 19 39 20 10 6 6 0 61 17 437
2014 Part-time 37 17 25 0 7 14 0 63 8 13
2011 Full-time 23 38 16 11 7 4 0 64 20 599
2011 Part-time 27 45 21 0 0 0 7 78 0 14
2008 Full-time 15 38 19 15 7 6 1 56 23 530
2008 Part-time 27 47 13 7 0 7 0 79 7 15

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 43 19 12 7 3 0 61 20 449
2017 Part-time 6 24 12 29 6 23 0 39 46 11
2014 Full-time 16 38 25 13 5 2 0 56 19 437
2014 Part-time 37 32 19 12 0 0 0 69 12 13
2011 Full-time 14 42 19 16 7 2 0 58 23 597
2011 Part-time 27 52 7 7 0 0 7 85 7 14
2008 Full-time 15 39 23 13 8 2 0 55 22 530
2008 Part-time 33 40 7 20 0 0 0 73 20 15
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 41 13 14 6 0 0 67 20 451
2017 Part-time 35 53 6 0 6 0 0 88 6 11
2014 Full-time 21 41 17 15 6 0 0 62 21 437
2014 Part-time 52 31 11 7 0 0 0 83 7 13
2011 Full-time 25 40 17 12 6 0 0 64 18 598
2011 Part-time 41 45 7 7 0 0 0 86 7 14

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 44 15 9 5 0 0 71 14 451
2017 Part-time 48 47 0 6 0 0 0 94 6 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 19 21 11 7 24 7 44 26 451
2017 Part-time 6 30 6 6 0 30 23 75 12 11
2014 Full-time 10 24 18 15 8 20 4 46 31 436
2014 Part-time 14 23 0 12 0 31 21 76 24 13

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 40 11 6 2 1 0 81 8 450
2017 Part-time 47 23 23 0 6 0 0 71 6 11
2014 Full-time 35 41 11 8 3 1 0 78 11 437
2014 Part-time 48 52 0 0 0 0 0 100 0 13
2011 Full-time 36 36 13 8 5 1 0 73 14 599
2011 Part-time 55 25 14 7 0 0 0 79 7 14
2008 Full-time 29 35 16 14 7 0 0 64 21 529
2008 Part-time 40 27 13 0 13 0 7 71 14 15

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 32 23 7 3 3 10 63 11 150
2014 Full-time 18 43 15 8 2 2 13 71 12 133

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 40 11 4 2 2 1 82 6 451
2017 Part-time 35 59 6 0 0 0 0 94 0 11
2014 Full-time 35 46 11 6 1 1 1 82 7 437
2014 Part-time 32 43 0 6 0 0 19 92 8 13
2011 Full-time 41 39 9 6 3 1 1 82 9 598
2011 Part-time 41 38 14 0 0 7 0 85 0 14
2008 Full-time 33 40 11 9 3 3 1 75 13 530
2008 Part-time 53 40 7 0 0 0 0 93 0 15

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 35 10 8 5 10 1 74 15 450
2017 Part-time 42 29 6 0 0 23 0 92 0 11
2014 Full-time 34 29 15 8 5 8 2 70 14 437
2014 Part-time 32 11 6 0 0 26 26 87 0 13
2011 Full-time 38 30 11 6 6 7 1 75 13 598
2011 Part-time 27 27 18 7 0 21 0 69 9 14
2008 Full-time 31 31 15 8 6 8 1 69 15 529
2008 Part-time 60 20 13 0 0 7 0 86 0 15

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 41 9 6 2 0 0 82 9 451
2017 Part-time 47 18 23 0 6 0 6 69 7 11
2014 Full-time 37 42 11 7 3 0 0 79 10 437
2014 Part-time 57 17 19 0 7 0 0 74 7 13
2011 Full-time 42 39 11 5 2 0 1 82 7 599
2011 Part-time 41 34 11 0 0 0 14 87 0 14
2008 Full-time 36 40 12 9 1 0 1 77 11 530
2008 Part-time 40 33 20 0 0 0 7 79 0 15

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 40 8 4 1 0 0 88 5 450
2017 Part-time 47 53 0 0 0 0 0 100 0 11
2014 Full-time 39 44 9 6 2 0 0 84 8 437
2014 Part-time 58 22 13 6 0 0 0 81 6 13
2011 Full-time 51 33 9 4 2 0 0 85 6 598
2011 Part-time 48 45 7 0 0 0 0 93 0 14
2008 Full-time 45 40 7 7 1 0 0 85 8 530
2008 Part-time 47 47 0 7 0 0 0 93 7 15

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 39 6 4 2 0 0 89 5 451
2017 Part-time 52 35 12 0 0 0 0 88 0 11
2014 Full-time 47 35 8 8 2 0 0 82 9 437
2014 Part-time 64 23 6 0 7 0 0 87 7 13
2011 Full-time 48 38 7 4 3 0 0 87 7 599
2011 Part-time 62 31 0 7 0 0 0 93 7 14
2008 Full-time 45 41 6 6 2 0 0 86 8 529
2008 Part-time 40 47 7 7 0 0 0 87 7 15

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 27 40 15 9 7 2 1 69 16 449
2017 Part-time 35 53 0 12 0 0 0 88 12 11
2014 Full-time 24 40 18 10 7 2 0 64 17 437
2014 Part-time 32 22 0 14 7 6 19 72 28 13
2011 Full-time 32 37 13 12 6 1 0 69 18 599
2011 Part-time 14 41 14 18 0 7 7 64 20 14
2008 Full-time 21 35 17 15 10 1 1 58 25 530
2008 Part-time 33 7 13 27 7 7 7 46 38 15

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 19 17 24 21 2 3 34 48 449
2017 Part-time 0 12 18 18 6 0 47 22 44 11
2014 Full-time 7 19 17 26 27 2 2 27 55 437
2014 Part-time 20 16 12 14 13 0 26 48 36 13
2011 Full-time 11 23 18 20 23 2 4 36 45 599
2011 Part-time 7 7 21 21 11 0 34 21 48 14
2008 Full-time 11 24 15 23 22 1 4 36 48 529
2008 Part-time 27 20 13 20 13 0 7 50 36 15

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 31 45 13 8 4 0 1 76 12 450
2017 Part-time 53 41 0 0 6 0 0 94 6 11
2014 Full-time 24 47 15 9 6 0 0 70 15 437
2014 Part-time 65 22 6 7 0 0 0 87 7 13
2011 Full-time 36 43 10 6 5 0 0 79 11 599
2011 Part-time 48 41 11 0 0 0 0 89 0 14

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 37 35 12 11 5 0 0 73 16 451
2017 Part-time 59 35 0 6 0 0 0 94 6 11
2014 Full-time 29 42 14 10 5 0 0 71 15 437
2014 Part-time 63 37 0 0 0 0 0 100 0 13

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 40 13 10 4 1 0 74 14 450
2017 Part-time 41 30 6 23 0 0 0 71 23 11
2014 Full-time 29 41 16 10 4 0 0 70 13 437
2014 Part-time 56 37 7 0 0 0 0 93 0 13
2011 Full-time 35 42 13 6 3 0 0 78 9 599
2011 Part-time 34 38 21 7 0 0 0 73 7 14

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 18 41 22 9 6 3 1 62 15 450
2017 Part-time 29 53 18 0 0 0 0 82 0 11

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 44 36 10 6 3 0 1 80 9 451
2017 Part-time 53 41 6 0 0 0 0 94 0 11
2014 Full-time 36 38 15 7 3 1 1 75 10 437
2014 Part-time 46 36 5 0 7 0 6 87 7 13
2011 Full-time 39 38 12 6 3 0 1 79 9 599
2011 Part-time 48 18 7 7 14 0 7 71 22 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 25 10 11 5 1 7 72 17 449
2017 Part-time 36 12 0 0 0 0 52 100 0 11
2014 Full-time 40 30 9 9 5 0 6 75 15 437
2014 Part-time 43 10 0 21 0 0 26 72 28 13
2011 Full-time 42 27 8 8 7 1 7 75 16 599
2011 Part-time 48 20 7 11 0 0 14 79 13 14
2008 Full-time 40 30 7 11 6 0 5 74 18 528
2008 Part-time 47 20 7 0 13 0 13 77 15 15

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 36 15 13 6 0 0 65 20 450
2017 Part-time 18 41 29 6 6 0 0 59 12 11
2014 Full-time 26 40 19 10 5 0 0 66 15 437
2014 Part-time 43 43 14 0 0 0 0 86 0 13
2011 Full-time 22 35 22 13 7 0 0 58 21 599
2011 Part-time 21 38 41 0 0 0 0 59 0 14
2008 Full-time 16 31 26 15 12 0 0 47 26 529
2008 Part-time 33 40 20 7 0 0 0 73 7 15

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 45 29 8 5 2 5 6 83 9 450
2017 Part-time 71 29 0 0 0 0 0 100 0 11
2014 Full-time 40 29 9 7 5 4 4 76 14 437
2014 Part-time 62 12 0 0 7 14 6 92 8 13
2011 Full-time 44 31 8 6 4 3 3 80 11 599
2011 Part-time 59 21 0 14 7 0 0 79 21 14

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Full-time 23 49 28 448
2017 Part-time 18 23 58 11
2014 Full-time 16 48 36 437
2014 Part-time 43 44 14 13
2011 Full-time 21 55 23 599
2011 Part-time 38 41 21 14

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Full-time 14 30 33 12 8 4 99
2014 Full-time 19 29 34 14 9999 3 68
2011 Full-time 18 25 36 9 9999 12 125
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 41 39 11 5 4 0 0 80 9 449
2017 Part-time 35 59 6 0 0 0 0 94 0 11
2014 Full-time 35 43 15 6 1 0 0 78 7 437
2014 Part-time 38 43 5 0 0 14 0 94 0 13
2011 Full-time 41 43 8 5 3 0 0 85 7 599
2011 Part-time 48 28 18 0 0 7 0 81 0 14
2008 Full-time 44 36 12 5 3 0 0 80 8 528
2008 Part-time 53 20 13 13 0 0 0 73 13 15

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 42 15 12 6 1 0 66 19 449
2017 Part-time 12 59 0 6 23 0 0 71 29 11
2014 Full-time 24 45 17 9 3 1 0 70 13 437
2014 Part-time 42 23 14 0 7 0 14 76 8 13
2011 Full-time 20 41 15 17 5 1 0 62 23 598
2011 Part-time 27 41 18 7 0 0 7 74 7 14

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 11 27 40 14 5 0 2 20 38 447
2017 Part-time 0 18 47 35 0 0 0 35 18 11
2014 Full-time 12 34 33 14 5 0 1 20 46 436
2014 Part-time 7 31 52 0 11 0 0 11 37 13
2011 Full-time 10 29 34 17 7 0 2 24 40 595
2011 Part-time 0 21 66 7 7 0 0 14 21 14
2008 Full-time 14 34 32 14 5 0 1 19 49 529
2008 Part-time 7 33 27 7 7 7 13 17 50 15

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 8 18 35 21 12 3 3 35 28 446
2017 Part-time 0 35 24 12 23 0 6 37 37 11
2014 Full-time 16 25 32 17 7 1 2 25 42 436
2014 Part-time 12 0 47 0 5 5 31 9 19 13
2011 Full-time 6 18 32 23 15 3 4 40 25 593
2011 Part-time 0 7 21 59 14 0 0 73 7 14
2008 Full-time 12 33 26 17 8 2 2 26 47 529
2008 Part-time 20 13 33 7 20 0 7 29 36 15

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 32 25 8 6 2 3 15 59 450
2017 Part-time 29 35 35 0 0 0 0 0 65 11
2014 Full-time 33 28 23 9 4 1 2 13 62 437
2014 Part-time 34 18 42 0 5 0 0 5 52 13
2011 Full-time 17 28 30 13 8 1 2 22 47 596
2011 Part-time 28 32 20 14 7 0 0 20 59 14
2008 Full-time 22 31 28 12 4 1 2 17 55 530
2008 Part-time 20 27 33 7 13 0 0 20 47 15

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 9 24 33 21 11 0 2 33 33 449
2017 Part-time 6 6 30 12 23 0 23 46 15 11
2014 Full-time 9 25 39 19 6 1 2 25 35 436
2014 Part-time 7 0 23 37 19 0 14 66 8 13
2011 Full-time 8 25 33 23 8 1 1 32 34 596
2011 Part-time 0 21 45 21 14 0 0 35 21 14
2008 Full-time 13 31 34 14 6 1 1 20 46 530
2008 Part-time 7 40 27 7 13 0 7 21 50 15

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 30 24 16 10 1 4 27 48 448
2017 Part-time 6 35 47 0 6 0 6 6 43 11
2014 Full-time 21 33 26 11 4 1 4 15 57 436
2014 Part-time 7 36 34 0 23 0 0 23 43 13
2011 Full-time 18 30 26 15 6 1 3 22 50 595
2011 Part-time 7 14 38 27 14 0 0 41 21 14
2008 Full-time 22 31 24 14 7 0 3 21 54 530
2008 Part-time 13 0 53 20 7 0 7 29 14 15

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 5 15 26 27 17 3 7 49 23 449
2017 Part-time 0 6 30 12 52 0 0 65 6 11
2014 Full-time 4 13 27 30 17 2 6 52 19 436
2014 Part-time 0 6 12 33 35 0 14 79 7 13
2011 Full-time 3 12 26 28 20 4 6 54 17 595
2011 Part-time 7 14 25 14 34 7 0 51 22 14
2008 Full-time 12 19 26 25 11 2 5 39 33 529
2008 Part-time 13 20 33 13 7 7 7 23 38 15

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 24 39 13 7 1 3 20 39 450
2017 Part-time 29 48 23 0 0 0 0 0 77 11
2014 Full-time 16 28 36 11 5 1 3 17 45 436
2014 Part-time 21 0 29 24 26 0 0 50 21 13

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 46 36 9 5 3 1 1 83 8 451
2017 Part-time 47 41 6 6 0 0 0 88 6 11
2014 Full-time 46 33 10 7 4 1 0 79 11 437
2014 Part-time 70 23 0 7 0 0 0 93 7 13

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 50 37 8 4 1 0 0 87 5 451
2017 Part-time 42 53 6 0 0 0 0 94 0 11
2014 Full-time 46 41 8 3 1 0 0 87 5 437
2014 Part-time 71 17 12 0 0 0 0 88 0 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 42 9 2 2 3 0 87 4 450
2017 Part-time 35 58 0 0 0 6 0 100 0 11
2014 Full-time 42 38 13 2 1 3 0 83 4 437
2014 Part-time 71 16 7 0 0 6 0 93 0 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 40 41 12 2 2 1 0 83 5 451
2017 Part-time 48 41 12 0 0 0 0 88 0 11
2014 Full-time 41 41 10 4 2 2 0 84 6 437
2014 Part-time 66 21 7 0 0 6 0 93 0 13
2011 Full-time 38 43 10 3 3 2 0 83 6 599
2011 Part-time 41 52 0 0 0 0 7 100 0 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 39 8 3 2 0 0 87 5 451
2017 Part-time 47 53 0 0 0 0 0 100 0 11
2014 Full-time 49 38 8 3 2 0 0 87 5 435
2014 Part-time 71 16 13 0 0 0 0 87 0 13
2011 Full-time 46 41 7 3 2 0 0 87 5 598
2011 Part-time 48 45 0 0 0 0 7 100 0 14
2008 Full-time 32 46 12 6 3 0 0 78 9 530
2008 Part-time 40 47 13 0 0 0 0 87 0 15

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 35 13 7 6 5 6 70 15 451
2017 Part-time 41 53 0 6 0 0 0 94 6 11
2014 Full-time 28 33 17 9 6 4 4 66 16 437
2014 Part-time 51 22 7 0 0 0 20 92 0 13

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 33 47 10 2 1 5 1 85 4 450
2017 Part-time 35 65 0 0 0 0 0 100 0 11
2014 Full-time 35 43 11 5 1 5 1 83 6 437
2014 Part-time 37 36 0 0 7 20 0 92 8 13
2011 Full-time 32 42 13 5 2 4 0 79 8 598
2011 Part-time 20 52 7 0 0 14 7 91 0 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 42 12 8 2 2 0 77 10 450
2017 Part-time 18 47 35 0 0 0 0 65 0 11
2014 Full-time 38 44 10 5 2 1 0 83 7 437
2014 Part-time 56 44 0 0 0 0 0 100 0 13
2011 Full-time 38 37 10 7 3 3 1 79 11 598
2011 Part-time 48 21 0 18 0 0 14 79 21 14
2008 Full-time 24 37 14 12 7 4 1 65 21 530
2008 Part-time 40 27 13 20 0 0 0 67 20 15

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 23 41 21 7 3 5 0 67 11 449
2017 Part-time 35 36 6 0 0 23 0 92 0 11
2014 Full-time 32 45 12 5 3 3 0 79 8 437
2014 Part-time 48 12 0 20 0 20 0 75 25 13
2011 Full-time 21 44 14 9 5 6 0 70 15 598
2011 Part-time 27 34 32 0 0 0 7 66 0 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 24 19 16 11 11 3 46 32 449
2017 Part-time 30 18 6 17 6 0 23 62 30 11
2014 Full-time 15 28 19 16 12 10 2 48 31 437
2014 Part-time 46 17 24 6 7 0 0 63 13 13
2011 Full-time 12 26 20 13 10 16 3 47 28 599
2011 Part-time 34 7 7 27 0 7 18 55 36 14

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 42 5 5 1 0 0 89 6 451
2017 Part-time 24 30 0 23 23 0 0 53 47 11
2014 Full-time 44 44 4 6 1 0 0 88 8 437
2014 Part-time 49 31 21 0 0 0 0 79 0 13
2011 Full-time 54 36 4 5 2 0 0 90 6 599
2011 Part-time 41 52 0 7 0 0 0 93 7 14
2008 Full-time 52 38 3 5 2 0 0 90 7 530
2008 Part-time 40 33 20 7 0 0 0 73 7 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 51 34 8 5 3 0 0 85 7 450
2017 Part-time 48 23 0 23 6 0 0 71 29 11
2014 Full-time 51 36 5 5 3 0 0 87 8 437
2014 Part-time 82 18 0 0 0 0 0 100 0 13
2011 Full-time 51 36 6 6 2 0 0 86 8 599
2011 Part-time 41 21 11 14 14 0 0 62 27 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 33 4 1 1 0 0 94 2 450
2017 Part-time 47 53 0 0 0 0 0 100 0 11
2014 Full-time 53 37 6 4 0 0 0 90 4 436
2014 Part-time 60 25 15 0 0 0 0 85 0 12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 30 6 3 0 0 1 90 4 450
2017 Part-time 41 36 0 0 0 0 23 100 0 11
2014 Full-time 57 31 6 5 0 0 1 89 5 436
2014 Part-time 68 32 0 0 0 0 0 100 0 13
2011 Full-time 61 27 4 5 2 1 0 89 7 599
2011 Part-time 62 31 7 0 0 0 0 93 0 14
2008 Full-time 60 24 7 5 2 1 1 85 8 529
2008 Part-time 80 7 13 0 0 0 0 87 0 15

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 48 29 8 10 3 0 1 78 14 451
2017 Part-time 47 18 29 6 0 0 0 65 6 11
2014 Full-time 46 31 8 12 3 0 0 78 15 437
2014 Part-time 71 18 5 5 0 0 0 89 5 13
2011 Full-time 50 29 8 9 3 0 1 79 13 599
2011 Part-time 45 41 7 0 7 0 0 86 7 14
2008 Full-time 46 31 9 8 5 0 1 78 14 530
2008 Part-time 47 40 7 0 7 0 0 87 7 15

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 27 5 5 1 1 1 88 7 451
2017 Part-time 65 35 0 0 0 0 0 100 0 11
2014 Full-time 61 25 7 5 1 0 1 87 6 437
2014 Part-time 88 5 0 0 0 0 6 100 0 13
2011 Full-time 60 25 6 8 1 0 0 85 9 599
2011 Part-time 55 38 0 7 0 0 0 93 7 14
2008 Full-time 62 21 7 7 3 0 1 83 10 530
2008 Part-time 73 13 0 7 7 0 0 87 13 15

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 77 16 3 2 0 0 1 95 2 450
2017 Part-time 65 35 0 0 0 0 0 100 0 11
2014 Full-time 78 16 3 3 1 0 0 94 4 437
2014 Part-time 87 6 0 0 0 0 7 100 0 13
2011 Full-time 79 14 3 2 1 0 0 94 4 599
2011 Part-time 69 25 7 0 0 0 0 93 0 14
2008 Full-time 82 11 2 3 1 0 1 94 4 528
2008 Part-time 87 7 0 0 7 0 0 93 7 15

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 52 34 6 6 1 1 0 87 7 451
2017 Part-time 59 41 0 0 0 0 0 100 0 11
2014 Full-time 48 38 6 6 1 0 1 87 7 436
2014 Part-time 73 7 0 0 0 0 20 100 0 13

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 60 30 4 3 1 2 0 92 4 451
2017 Part-time 53 35 0 12 0 0 0 88 12 11
2014 Full-time 58 31 6 3 0 2 0 91 4 437
2014 Part-time 73 7 0 0 0 6 14 100 0 13
2011 Full-time 60 30 5 2 1 1 1 92 3 599
2011 Part-time 62 14 11 0 0 0 14 87 0 14
2008 Full-time 61 25 6 3 1 1 2 89 4 530
2008 Part-time 50 36 0 0 0 0 14 100 0 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 13 87 451
2014 Full-time 17 83 436

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 43 57
2014 Full-time 50 73

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 54 57
2014 Full-time 59 73

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 57
2014 Full-time 0 73

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 57

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 73

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 73

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Full-time 36 56
2014 Full-time 38 73

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 56
2014 Full-time 34 73

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 56
2014 Full-time 51 73

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 56
2014 Full-time 36 73

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Full-time 33 56
2014 Full-time 26 73

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Full-time 55 56
2014 Full-time 59 73

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Full-time 29 56
2014 Full-time 19 73

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 56

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2014 Full-time 14 73

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Full-time 33 56
2014 Full-time 44 73

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 56
2014 Full-time 23 73

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 10 56
2014 Full-time 8 73

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 65 56
2014 Full-time 53 73

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Full-time 34 56
2014 Full-time 31 73

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 56
2014 Full-time 14 73

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 56
2014 Full-time 24 73

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 56
2014 Full-time 16 73

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 56
2014 Full-time 20 73

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 10 73

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 56
2014 Full-time 27 73

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 54
2014 Full-time 11 69

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 54
2014 Full-time 17 69

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 11 54
2014 Full-time 10 69

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 15 54
2014 Full-time 14 69

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Full-time 9 54
2014 Full-time 16 69

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 12 54
2014 Full-time 11 69

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 14 54
2014 Full-time 7 69

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 54
2014 Full-time 7 69

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 54
2014 Full-time 13 69

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 54
2014 Full-time 12 69

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Full-time 16 54
2014 Full-time 18 69

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 46 54
2014 Full-time 38 69

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 54

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 41 54
2014 Full-time 40 69

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 54
2014 Full-time 15 69

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 96 4 56

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 17 13 6 5 36 9 56 21 450
2017 Part-time 12 6 12 6 0 29 35 50 16 11
2014 Full-time 15 19 16 9 5 30 6 54 21 436
2014 Part-time 20 5 34 0 0 41 0 43 0 13

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 28 40 15 6 3 8 1 75 9 450
2017 Part-time 35 29 0 6 0 30 0 92 8 11
2014 Full-time 33 41 12 5 3 6 0 79 9 436
2014 Part-time 56 17 27 0 0 0 0 73 0 13
2011 Full-time 31 40 11 6 3 10 0 78 10 598
2011 Part-time 27 52 7 0 0 7 7 92 0 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 6 94 451
2014 Full-time 7 93 435
2014 Part-time 0 100 13

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Full-time 30 30
2014 Full-time 33 30

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Full-time 94 30
2014 Full-time 74 30

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 30
2014 Full-time 0 30

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 30
2014 Full-time 0 30

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 30

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 30
2014 Full-time 17 29

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Full-time 31 30
2014 Full-time 17 29

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Full-time 20 30

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Full-time 28 30
2014 Full-time 33 29

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 30
2014 Full-time 0 29

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 30

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 30
2014 Full-time 0 29

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2014 Full-time 17 29

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 30
2014 Full-time 0 29

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 23 30
2014 Full-time 41 29

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Full-time 37 30
2014 Full-time 33 30

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2014 Full-time 16 30

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2014 Full-time 20 30

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 30
2014 Full-time 0 30

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Full-time 60 30
2014 Full-time 51 30

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2014 Full-time 18 28

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 29

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 29
2014 Full-time 0 28

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 29
2014 Full-time 0 28

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2014 Full-time 0 28

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Full-time 18 29
2014 Full-time 21 28

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Full-time 56 29
2014 Full-time 49 28

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 29
2014 Full-time 0 28

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Full-time 48 29
2014 Full-time 42 28

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Full-time 0 29

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2014 Full-time 19 28

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 89 11 29

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 16 14 17 2 2 41 7 58 9 450
2017 Part-time 12 12 6 6 0 35 30 67 16 11
2014 Full-time 15 16 15 2 2 43 6 62 8 436
2014 Part-time 20 5 0 0 0 54 21 100 0 13

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 34 36 13 2 2 11 1 80 4 450
2017 Part-time 35 23 6 6 0 30 0 83 8 11
2014 Full-time 30 35 14 3 1 15 1 78 5 436
2014 Part-time 32 21 7 0 0 27 14 89 0 13
2011 Full-time 35 40 12 3 2 9 0 82 5 598
2011 Part-time 34 34 25 0 0 0 7 74 0 14

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 10 90 449
2014 Full-time 9 91 436

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Full-time 82 18 49
2014 Full-time 83 17 41

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 65 20 8 8 0 0 0 84 8 40
2014 Full-time 61 18 12 6 3 0 0 79 9 34

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 24 49 12 5 2 1 7 79 8 451
2017 Part-time 23 24 6 6 0 0 41 80 10 11
2014 Full-time 22 54 14 5 0 1 5 80 5 437
2014 Part-time 30 12 18 0 0 14 26 70 0 13
2011 Full-time 25 50 12 5 2 1 5 80 8 597
2011 Part-time 14 34 11 0 0 0 41 82 0 14
2008 Full-time 24 48 12 9 1 1 5 77 10 528
2008 Part-time 20 27 7 7 13 0 27 64 27 15

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 13 20 19 5 3 31 10 55 14 450
2017 Part-time 30 6 6 0 0 18 41 86 0 11
2014 Full-time 9 23 24 5 2 29 9 51 10 437
2014 Part-time 20 5 0 6 7 31 31 66 34 13
2011 Full-time 7 16 22 7 4 35 10 40 20 598
2011 Part-time 7 7 31 7 7 14 28 23 23 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 42 35 7 1 1 7 7 90 2 451
2017 Part-time 41 18 0 0 0 0 41 100 0 11
2014 Full-time 43 38 6 2 1 5 4 90 3 437
2014 Part-time 26 21 7 0 0 26 20 88 0 13
2011 Full-time 41 33 8 4 1 7 5 85 6 598
2011 Part-time 28 21 0 0 0 0 52 100 0 14
2008 Full-time 35 38 12 3 1 7 5 82 5 529
2008 Part-time 33 20 13 0 0 13 20 80 0 15

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 36 32 12 2 1 11 6 82 3 451
2017 Part-time 35 17 0 0 0 6 41 100 0 11
2014 Full-time 33 40 9 1 1 13 4 87 2 436
2014 Part-time 20 29 12 0 0 19 20 80 0 13
2011 Full-time 35 34 11 2 1 12 5 82 4 598
2011 Part-time 21 21 0 0 0 7 52 100 0 14
2008 Full-time 31 39 13 5 2 5 4 77 9 528
2008 Part-time 33 20 13 13 0 0 20 67 17 15
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 59 29 5 4 2 1 1 89 6 451
2017 Part-time 65 29 6 0 0 0 0 94 0 11

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 30 7 3 2 2 1 88 6 451
2017 Part-time 59 35 6 0 0 0 0 94 0 11

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 47 13 6 1 3 0 79 8 450
2017 Part-time 24 18 35 0 0 0 23 54 0 11

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 19 41 19 15 5 1 0 60 20 450
2017 Part-time 23 30 41 0 6 0 0 53 6 11

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 47 25 13 8 5 0 3 74 13 448
2017 Part-time 42 18 12 0 0 29 0 84 0 11

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 26 25 20 15 0 1 39 36 449
2017 Part-time 0 12 64 12 6 0 6 13 19 11

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 17 26 25 20 9 0 2 44 30 447
2017 Part-time 23 18 52 0 0 0 6 44 0 11

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 14 21 27 20 14 0 3 36 35 450
2017 Part-time 35 0 47 12 0 0 6 38 12 11

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 29 33 20 9 5 0 5 65 14 450
2017 Part-time 41 6 12 0 0 0 41 80 0 11

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 31 28 10 5 0 0 57 15 449
2017 Part-time 30 23 35 6 0 0 6 56 6 11

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 22 32 26 13 6 1 1 55 19 448
2017 Part-time 65 23 0 6 0 0 6 94 6 11

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 15 34 22 18 10 0 1 50 28 450
2017 Part-time 30 17 47 0 0 0 6 50 0 11

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 21 33 25 12 7 0 1 55 20 450
2017 Part-time 36 29 29 6 0 0 0 65 6 11

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 26 31 21 12 6 1 3 60 18 450
2017 Part-time 30 24 29 6 6 0 6 57 12 11

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 68 20 7 2 2 0 1 90 4 450
2017 Part-time 53 24 23 0 0 0 0 77 0 11

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 72 12 5 3 4 0 3 87 7 449
2017 Part-time 82 6 6 0 0 0 6 94 0 11

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 25 10 5 2 0 3 83 7 449
2017 Part-time 48 47 6 0 0 0 0 94 0 11

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 62 17 8 6 5 0 3 82 11 450
2017 Part-time 77 6 12 6 0 0 0 82 6 11

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 56 12 5 2 0 0 24 90 3 449
2017 Part-time 70 0 6 0 0 0 23 92 0 11

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 70 14 5 2 0 1 7 92 3 448
2017 Part-time 77 0 0 23 0 0 0 77 23 11

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 72 11 5 4 4 0 4 87 8 451
2017 Part-time 59 12 23 0 0 0 6 75 0 11

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 27 13 3 1 0 2 82 5 450
2017 Part-time 48 35 12 0 0 0 6 88 0 11

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 10 25 39 19 7 0 0 35 25 451
2017 Part-time 0 30 58 12 0 0 0 30 12 11

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 5 20 39 22 13 0 1 36 25 451
2017 Part-time 0 17 58 18 6 0 0 24 17 11
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 54 19 10 4 4 8 1 60 40 451
2017 Part-time 18 65 0 12 0 6 0 19 81 11

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 19 168

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 24 168

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 13 168

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Full-time 52 168

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Full-time 5 168

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Full-time 36 168

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Full-time 16 53 15 8 4 4 169

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 30 25 17 11 4 0 14 64 16 172

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Full-time 12 10 15 7 15 5 36 37 38 172
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