2017 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 103. Please indicate your occupational group and level. Occupational group and level - GL

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 32 42 16 8 3 0 0 74 11 38
2011 GL-07 42 32 16 5 5 0 0 74 11 19
2011 GL-08 21 50 14 14 0 0 0 71 14 14
2008 GL 22 43 19 11 5 0 0 65 16 37
2008 GL-07 24 43 14 14 5 0 0 67 19 21
2008 GL-08 14 43 29 7 7 0 0 57 14 14

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 53 32 13 0 3 0 0 84 3 38
2011 GL-07 63 26 11 0 0 0 0 89 0 19
2011 GL-08 43 36 14 0 7 0 0 79 7 14

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 50 34 11 5 0 0 0 84 5 38
2011 GL-07 58 26 16 0 0 0 0 84 0 19
2011 GL-08 29 57 0 14 0 0 0 86 14 14
2008 GL 39 37 11 13 0 0 0 76 13 38
2008 GL-07 50 32 9 9 0 0 0 82 9 22
2008 GL-08 21 43 14 21 0 0 0 64 21 14

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 34 37 8 8 11 0 3 73 19 38
2011 GL-07 53 21 11 11 5 0 0 74 16 19
2011 GL-08 14 50 7 7 21 0 0 64 29 14

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 39 37 3 13 8 0 0 76 21 38
2011 GL-07 47 37 0 11 5 0 0 84 16 19
2011 GL-08 21 36 7 21 14 0 0 57 36 14
2008 GL 16 37 16 21 11 0 0 53 32 38
2008 GL-07 18 27 14 32 9 0 0 45 41 22
2008 GL-08 14 43 21 7 14 0 0 57 21 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 39 21 13 13 8 5 0 64 22 38
2011 GL-07 47 11 21 5 5 11 0 65 12 19
2011 GL-08 21 36 7 21 14 0 0 57 36 14
2008 GL 16 32 21 16 13 3 0 49 30 38
2008 GL-07 18 36 14 14 18 0 0 55 32 22
2008 GL-08 14 21 29 21 7 7 0 38 31 14
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 32 39 13 11 3 0 3 73 14 38
2011 GL-07 42 32 16 5 5 0 0 74 11 19
2011 GL-08 7 64 7 21 0 0 0 71 21 14
2008 GL 16 37 16 18 13 0 0 53 32 38
2008 GL-07 18 27 14 23 18 0 0 45 41 22
2008 GL-08 7 50 21 14 7 0 0 57 21 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 29 42 13 16 0 0 0 71 16 38
2011 GL-07 37 37 16 11 0 0 0 74 11 19
2011 GL-08 21 43 7 29 0 0 0 64 29 14
2008 GL 13 37 5 34 11 0 0 50 45 38
2008 GL-07 23 23 0 41 14 0 0 45 55 22
2008 GL-08 0 50 14 29 7 0 0 50 36 14

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 34 29 11 11 13 0 3 65 24 38
2011 GL-07 42 26 11 11 11 0 0 68 21 19
2011 GL-08 21 29 14 14 21 0 0 50 36 14

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 32 30 11 14 14 0 0 62 27 37
2011 GL-07 39 22 17 17 6 0 0 61 22 18
2011 GL-08 21 36 0 14 29 0 0 57 43 14
2008 GL 5 37 13 18 26 0 0 42 45 38
2008 GL-07 9 32 14 14 32 0 0 41 45 22
2008 GL-08 0 43 14 21 21 0 0 43 43 14

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 16 42 16 13 13 0 0 58 26 38
2011 GL-07 16 42 21 11 11 0 0 58 21 19
2011 GL-08 14 36 7 21 21 0 0 50 43 14
2008 GL 3 32 21 32 13 0 0 34 45 38
2008 GL-07 5 41 18 27 9 0 0 45 36 22
2008 GL-08 0 14 29 36 21 0 0 14 57 14

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 32 21 13 13 16 5 0 56 31 38
2011 GL-07 37 21 11 11 16 5 0 61 28 19
2011 GL-08 21 29 0 21 21 7 0 54 46 14
2008 GL 11 13 26 24 26 0 0 24 50 38
2008 GL-07 14 9 27 27 23 0 0 23 50 22
2008 GL-08 0 21 29 14 36 0 0 21 50 14

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 26 34 21 13 5 0 0 61 18 38
2011 GL-07 32 32 21 11 5 0 0 63 16 19
2011 GL-08 21 29 21 21 7 0 0 50 29 14
2008 GL 11 37 24 18 11 0 0 47 29 38
2008 GL-07 18 23 23 23 14 0 0 41 36 22
2008 GL-08 0 50 29 14 7 0 0 50 21 14
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 18 42 16 18 5 0 0 61 24 38
2011 GL-07 21 47 5 21 5 0 0 68 26 19
2011 GL-08 14 36 21 21 7 0 0 50 29 14

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 34 39 8 18 0 0 0 74 18 38
2011 GL-07 47 32 5 16 0 0 0 79 16 19
2011 GL-08 21 43 14 21 0 0 0 64 21 14
2008 GL 13 37 13 29 8 0 0 50 37 38
2008 GL-07 18 32 14 27 9 0 0 50 36 22
2008 GL-08 0 43 14 36 7 0 0 43 43 14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 21 55 8 13 3 0 0 76 16 38
2011 GL-07 21 63 0 11 5 0 0 84 16 19
2011 GL-08 14 57 7 21 0 0 0 71 21 14
2008 GL 8 55 11 18 8 0 0 63 26 38
2008 GL-07 9 55 5 18 14 0 0 64 32 22
2008 GL-08 7 50 21 21 0 0 0 57 21 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 19 41 14 16 8 3 0 61 25 37
2011 GL-07 22 39 11 11 17 0 0 61 28 18
2011 GL-08 14 43 14 29 0 0 0 57 29 14
2008 GL 8 37 18 24 13 0 0 45 37 38
2008 GL-07 14 23 27 23 14 0 0 36 36 22
2008 GL-08 0 57 7 29 7 0 0 57 36 14

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 29 42 16 11 3 0 0 71 13 38
2011 GL-07 26 47 11 11 5 0 0 74 16 19
2011 GL-08 29 36 21 14 0 0 0 64 14 14
2008 GL 13 45 16 24 3 0 0 58 26 38
2008 GL-07 23 41 9 23 5 0 0 64 27 22
2008 GL-08 0 43 29 29 0 0 0 43 29 14

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 34 45 16 0 5 0 0 79 5 38
2011 GL-07 32 47 16 0 5 0 0 79 5 19
2011 GL-08 36 43 14 0 7 0 0 79 7 14
2008 GL 13 37 32 13 5 0 0 50 18 38
2008 GL-07 23 32 23 14 9 0 0 55 23 22
2008 GL-08 0 43 43 14 0 0 0 43 14 14

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 37 47 13 3 0 0 0 84 3 38
2011 GL-07 37 47 16 0 0 0 0 84 0 19
2011 GL-08 43 36 14 7 0 0 0 79 7 14
2008 GL 11 61 16 8 3 3 0 73 11 38
2008 GL-07 18 55 14 5 5 5 0 76 10 22
2008 GL-08 0 71 14 14 0 0 0 71 14 14

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 24 39 13 13 11 0 0 63 24 38
2011 GL-07 21 42 11 11 16 0 0 63 26 19
2011 GL-08 21 43 7 21 7 0 0 64 29 14
2008 GL 5 26 26 18 24 0 0 32 42 38
2008 GL-07 9 23 23 18 27 0 0 32 45 22
2008 GL-08 0 29 36 21 14 0 0 29 36 14

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 24 29 21 16 8 3 0 54 24 38
2011 GL-07 26 37 5 16 11 5 0 67 28 19
2011 GL-08 21 14 36 21 7 0 0 36 29 14
2008 GL 8 26 18 24 24 0 0 34 47 38
2008 GL-07 9 23 23 18 27 0 0 32 45 22
2008 GL-08 7 36 7 36 14 0 0 43 50 14

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 24 38 16 14 8 0 0 62 22 37
2011 GL-07 32 37 5 21 5 0 0 68 26 19
2011 GL-08 15 38 23 8 15 0 0 54 23 13

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 34 42 16 5 3 0 0 76 8 38
2011 GL-07 37 37 21 5 0 0 0 74 5 19
2011 GL-08 29 43 14 7 7 0 0 71 14 14

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 32 42 5 8 13 0 0 74 21 38
2011 GL-07 47 26 5 11 11 0 0 74 21 19
2011 GL-08 14 57 0 7 21 0 0 71 29 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 61 29 5 5 0 0 0 89 5 38
2011 GL-07 68 21 5 5 0 0 0 89 5 19
2011 GL-08 57 29 7 7 0 0 0 86 7 14
2008 GL 68 18 5 5 3 0 0 87 8 38
2008 GL-07 64 18 5 9 5 0 0 82 14 22
2008 GL-08 71 21 7 0 0 0 0 93 0 14

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 50 34 13 0 3 0 0 84 3 38
2011 GL-07 74 16 11 0 0 0 0 89 0 19
2011 GL-08 21 57 14 0 7 0 0 79 7 14
2008 GL 39 34 13 5 3 0 5 78 8 38
2008 GL-07 41 41 5 5 5 0 5 86 10 22
2008 GL-08 36 29 29 0 0 0 7 69 0 14

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 21 26 8 16 8 5 16 60 30 38
2011 GL-07 21 32 11 16 5 11 5 63 25 19
2011 GL-08 21 14 7 14 14 0 29 50 40 14

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2011 GL 18 53 29 38
2011 GL-07 16 63 21 19
2011 GL-08 29 29 43 14
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 37 50 8 3 3 0 0 87 5 38
2011 GL-07 47 37 16 0 0 0 0 84 0 19
2011 GL-08 21 64 0 7 7 0 0 86 14 14
2008 GL 26 50 11 5 8 0 0 76 13 38
2008 GL-07 23 59 5 5 9 0 0 82 14 22
2008 GL-08 29 43 21 0 7 0 0 71 7 14

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 24 55 11 11 0 0 0 79 11 38
2011 GL-07 26 42 16 16 0 0 0 68 16 19
2011 GL-08 21 64 7 7 0 0 0 86 7 14

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 0 18 34 24 18 3 3 44 19 38
2011 GL-07 0 26 21 16 32 5 0 50 28 19
2011 GL-08 0 14 50 21 7 0 7 31 15 14
2008 GL 11 29 47 3 8 0 3 11 41 38
2008 GL-07 9 27 45 0 14 0 5 14 38 22
2008 GL-08 7 36 50 7 0 0 0 7 43 14

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 3 18 32 16 26 3 3 44 22 38
2011 GL-07 0 21 26 16 32 5 0 50 22 19
2011 GL-08 7 14 50 7 14 0 7 23 23 14
2008 GL 16 27 41 5 5 0 5 11 46 37
2008 GL-07 24 14 33 10 10 0 10 21 42 21
2008 GL-08 7 43 50 0 0 0 0 0 50 14

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 3 18 32 18 21 3 5 43 23 38
2011 GL-07 5 16 21 16 32 5 5 53 24 19
2011 GL-08 0 29 50 7 7 0 7 15 31 14
2008 GL 8 18 42 13 8 3 8 24 29 38
2008 GL-07 5 18 36 14 14 5 9 32 26 22
2008 GL-08 7 21 57 7 0 0 7 8 31 14

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 0 8 21 32 29 3 8 68 9 38
2011 GL-07 0 5 21 21 42 5 5 71 6 19
2011 GL-08 0 14 29 43 7 0 7 54 15 14
2008 GL 0 8 34 32 5 0 21 47 10 38
2008 GL-07 0 9 27 27 9 0 27 50 13 22
2008 GL-08 0 7 43 36 0 0 14 42 8 14

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 0 29 29 18 18 0 5 39 31 38
2011 GL-07 0 26 26 21 26 0 0 47 26 19
2011 GL-08 0 43 36 7 7 0 7 15 46 14
2008 GL 18 26 24 18 8 3 3 28 47 38
2008 GL-07 23 18 23 18 14 5 0 33 43 22
2008 GL-08 7 36 29 21 0 0 7 23 46 14

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 0 11 24 18 34 8 5 61 12 38
2011 GL-07 0 11 16 16 42 11 5 69 13 19
2011 GL-08 0 14 36 21 29 0 0 50 14 14
2008 GL 5 18 24 29 13 0 11 47 26 38
2008 GL-07 9 14 18 23 23 0 14 53 26 22
2008 GL-08 0 29 36 29 0 0 7 31 31 14

Respectful workplace

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 37 32 16 3 13 0 0 68 16 38
2011 GL-07 47 32 16 0 5 0 0 79 5 19
2011 GL-08 29 29 14 0 29 0 0 57 29 14

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 42 39 5 8 5 0 0 82 13 38
2011 GL-07 47 32 11 11 0 0 0 79 11 19
2011 GL-08 21 57 0 7 14 0 0 79 21 14
2008 GL 18 47 18 3 13 0 0 66 16 38
2008 GL-07 23 41 18 0 18 0 0 64 18 22
2008 GL-08 7 57 21 7 7 0 0 64 14 14

Ethical workplace

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 32 34 16 13 3 3 0 68 16 38
2011 GL-07 47 32 5 16 0 0 0 79 16 19
2011 GL-08 21 36 29 14 0 0 0 57 14 14

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 45 37 5 8 3 3 0 84 11 38
2011 GL-07 53 21 5 11 5 5 0 78 17 19
2011 GL-08 21 71 0 7 0 0 0 93 7 14
2008 GL 26 42 24 3 5 0 0 68 8 38
2008 GL-07 23 50 14 5 9 0 0 73 14 22
2008 GL-08 29 29 43 0 0 0 0 57 0 14

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 24 32 29 13 3 0 0 55 16 38
2011 GL-07 37 32 16 11 5 0 0 68 16 19
2011 GL-08 7 43 29 21 0 0 0 50 21 14

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 24 34 18 11 13 0 0 58 24 38
2011 GL-07 26 26 26 11 11 0 0 53 21 19
2011 GL-08 21 43 0 14 21 0 0 64 36 14

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 34 53 3 11 0 0 0 87 11 38
2011 GL-07 42 53 5 0 0 0 0 95 0 19
2011 GL-08 21 50 0 29 0 0 0 71 29 14
2008 GL 11 61 8 16 3 0 3 73 19 38
2008 GL-07 14 59 9 14 5 0 0 73 18 22
2008 GL-08 7 57 7 21 0 0 7 69 23 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 29 34 11 18 8 0 0 63 26 38
2011 GL-07 32 32 16 16 5 0 0 63 21 19
2011 GL-08 14 43 7 21 14 0 0 57 36 14

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 79 13 3 0 5 0 0 92 5 38
2011 GL-07 84 11 5 0 0 0 0 95 0 19
2011 GL-08 64 21 0 0 14 0 0 86 14 14
2008 GL 58 26 8 0 3 0 5 89 3 38
2008 GL-07 64 27 9 0 0 0 0 91 0 22
2008 GL-08 43 29 7 0 7 0 14 83 8 14

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 87 5 3 5 0 0 0 92 5 38
2011 GL-07 89 5 5 0 0 0 0 95 0 19
2011 GL-08 79 7 0 14 0 0 0 86 14 14
2008 GL 66 16 11 0 0 0 8 89 0 38
2008 GL-07 64 23 9 0 0 0 5 90 0 22
2008 GL-08 64 7 14 0 0 0 14 83 0 14

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 76 13 5 3 0 0 3 92 3 38
2011 GL-07 84 5 5 0 0 0 5 94 0 19
2011 GL-08 64 21 7 7 0 0 0 86 7 14
2008 GL 47 16 5 3 0 0 29 89 4 38
2008 GL-07 41 14 9 5 0 0 32 80 7 22
2008 GL-08 57 21 0 0 0 0 21 100 0 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 73 22 5 0 0 0 0 95 0 37
2011 GL-07 72 22 6 0 0 0 0 94 0 18
2011 GL-08 71 21 7 0 0 0 0 93 0 14
2008 GL 63 16 0 0 0 0 21 100 0 38
2008 GL-07 59 18 0 0 0 0 23 100 0 22
2008 GL-08 64 14 0 0 0 0 21 100 0 14

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 74 18 8 0 0 0 0 92 0 38
2011 GL-07 74 16 11 0 0 0 0 89 0 19
2011 GL-08 71 21 7 0 0 0 0 93 0 14
2008 GL 61 24 8 3 0 0 5 89 3 38
2008 GL-07 59 32 9 0 0 0 0 91 0 22
2008 GL-08 57 14 7 7 0 0 14 83 8 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 42 34 13 3 5 3 0 78 8 38
2011 GL-07 53 21 16 0 5 5 0 78 6 19
2011 GL-08 29 43 14 7 7 0 0 71 14 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 42 34 13 3 3 5 0 81 6 38
2011 GL-07 58 21 5 0 5 11 0 88 6 19
2011 GL-08 29 43 21 7 0 0 0 71 7 14

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 29 55 13 3 0 0 0 84 3 38
2011 GL-07 32 47 16 5 0 0 0 79 5 19
2011 GL-08 36 64 0 0 0 0 0 100 0 14
2008 GL 26 53 13 0 3 3 3 83 3 38
2008 GL-07 23 55 14 0 5 5 0 81 5 22
2008 GL-08 29 57 14 0 0 0 0 86 0 14

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 21 39 13 11 5 8 3 68 18 38
2011 GL-07 26 47 11 11 0 5 0 78 11 19
2011 GL-08 21 43 7 14 14 0 0 64 29 14

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 39 29 11 8 5 5 3 74 14 38
2011 GL-07 53 21 11 5 0 11 0 82 6 19
2011 GL-08 29 36 7 14 14 0 0 64 29 14
2008 GL 21 39 13 16 5 3 3 64 22 38
2008 GL-07 18 41 14 18 5 5 0 62 24 22
2008 GL-08 21 43 14 14 7 0 0 64 21 14

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 GL 39 24 16 11 5 3 3 67 17 38
2011 GL-07 58 11 21 5 0 5 0 72 6 19
2011 GL-08 21 36 7 21 14 0 0 57 36 14
2008 GL 18 34 13 16 13 3 3 56 31 38
2008 GL-07 14 27 14 23 18 5 0 43 43 22
2008 GL-08 21 50 14 7 7 0 0 71 14 14
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