2017 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 38. Are you a supervisor?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	36	47	8	7	3	83	9	1356
2017	Non-supervisor	34	45	10	6	4	79	10	3218
2014	Supervisor	32	47	10	9	3	78	12	1340
2014	Non-supervisor	30	47	11	8	4	76	12	3315
2011	Supervisor	33	45	12	7	4	77	11	1361
2011	Non-supervisor	31	44	11	8	6	75	14	3039
2008	Supervisor	35	42	11	9	3	78	12	1148
2008	Non-supervisor	32	45	11	8	5	76	13	2917

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	42	13	9	5	0	0	72	14	1350
2017	Non-supervisor	30	39	14	10	7	0	0	70	16	3212

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	54	37	7	2	0	91	3	1351
2017	Non-supervisor	50	37	8	3	1	87	5	3209
2014	Supervisor	58	32	6	3	1	90	4	1339
2014	Non-supervisor	55	33	8	3	1	88	4	3315
2011	Supervisor	56	34	6	2	1	91	3	1358
2011	Non-supervisor	51	35	9	3	2	86	5	3039

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	42	8	6	2	84	8	1351
2017	Non-supervisor	41	42	10	5	3	82	8	3209
2014	Supervisor	38	43	11	5	2	81	7	1340
2014	Non-supervisor	39	42	10	5	3	82	8	3311
2011	Supervisor	38	45	8	6	2	84	8	1361
2011	Non-supervisor	38	43	10	5	3	81	8	3039
2008	Supervisor	41	43	9	5	2	84	7	1150
2008	Non-supervisor	39	44	8	6	2	83	9	2926

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	40	16	8	5	0	71	13	1352
2017	Non-supervisor	36	36	16	8	4	1	72	12	3215
2014	Supervisor	23	41	18	13	5	0	64	18	1336
2014	Non-supervisor	29	37	17	11	5	1	66	16	3309
2011	Supervisor	17	30	24	18	10	1	48	28	1358
2011	Non-supervisor	20	34	21	14	9	1	55	24	3033

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	43	14	10	5	0	71	15	1350
2017	Non-supervisor	34	39	14	9	4	0	73	13	3210
2014	Supervisor	22	41	19	14	5	0	62	19	1335
2014	Non-supervisor	27	38	17	13	5	0	65	17	3307
2011	Supervisor	15	34	20	20	10	0	49	30	1359
2011	Non-supervisor	19	36	20	15	9	1	56	24	3029
2008	Supervisor	15	38	19	18	10	0	53	28	1150
2008	Non-supervisor	20	39	17	16	7	0	60	23	2929

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	29	18	9	6	3	1	65	16	1351
2017	Non-supervisor	33	28	18	9	6	5	1	65	16	3211
2014	Supervisor	27	31	19	11	7	4	1	61	19	1336
2014	Non-supervisor	29	27	19	12	7	5	1	60	20	3307
2011	Supervisor	25	29	19	13	8	5	1	57	22	1360
2011	Non-supervisor	27	26	18	13	9	5	1	57	23	3031
2008	Supervisor	21	32	19	14	8	4	1	56	23	1148
2008	Non-supervisor	24	31	17	13	8	5	1	59	23	2928

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	37	9	6	3	2	0	81	9	1356
2017	Non-supervisor	48	31	9	6	4	2	0	81	10	3216
2014	Supervisor	42	34	12	7	3	2	0	77	10	1340
2014	Non-supervisor	45	32	11	6	4	2	1	79	10	3311
2011	Supervisor	38	36	12	9	4	1	0	74	13	1360
2011	Non-supervisor	39	34	12	7	5	2	1	75	12	3038
2008	Supervisor	34	34	13	10	7	2	0	70	17	1149
2008	Non-supervisor	38	33	12	9	6	2	1	73	15	2923

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	39	9	7	4	0	80	11	1354
2017	Non-supervisor	44	33	9	8	4	1	79	12	3215
2014	Supervisor	39	38	10	8	4	0	77	13	1341
2014	Non-supervisor	41	34	11	8	4	1	76	13	3314
2011	Supervisor	36	38	10	11	5	0	74	16	1360
2011	Non-supervisor	35	37	11	11	6	0	72	16	3037
2008	Supervisor	30	38	11	12	9	1	68	21	1150
2008	Non-supervisor	33	35	12	11	8	1	69	20	2926

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	51	30	9	6	3	0	81	10	1352
2017	Non-supervisor	53	27	9	6	4	0	81	11	3211
2014	Supervisor	44	33	11	7	4	0	78	11	1338
2014	Non-supervisor	49	29	10	7	4	1	79	11	3315

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	37	17	9	6	4	0	66	16	1354
2017	Non-supervisor	29	32	15	8	5	11	0	69	14	3219
2014	Supervisor	24	39	16	10	5	6	0	68	16	1338
2014	Non-supervisor	26	32	16	8	6	12	0	65	16	3310
2011	Supervisor	20	32	20	13	9	6	0	55	24	1360
2011	Non-supervisor	18	31	21	11	8	11	1	55	22	3031

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	37	19	15	10	1	0	56	25	1355
2017	Non-supervisor	23	32	19	13	8	5	0	58	22	3215
2014	Supervisor	18	36	21	16	8	1	0	54	25	1339
2014	Non-supervisor	19	32	20	15	10	4	0	54	25	3309
2011	Supervisor	12	26	21	20	19	2	0	39	40	1360
2011	Non-supervisor	13	26	23	19	15	3	0	42	35	3034
2008	Supervisor	12	28	19	21	19	1	0	40	41	1150
2008	Non-supervisor	16	27	21	17	15	4	1	45	33	2932

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	33	22	21	13	2	0	43	34	1353
2017	Non-supervisor	16	28	21	16	11	8	0	48	29	3213
2014	Supervisor	9	29	25	22	13	2	0	39	36	1339
2014	Non-supervisor	13	26	23	17	13	8	0	42	33	3308
2011	Supervisor	5	23	20	29	20	3	0	29	50	1359
2011	Non-supervisor	7	25	22	24	14	7	0	35	42	3028
2008	Supervisor	3	21	20	28	26	2	0	25	55	1147
2008	Non-supervisor	8	23	19	24	18	7	1	34	46	2927

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	16	33	19	16	12	4	51	29	1353
2017	Non-supervisor	19	28	18	14	12	8	51	29	3219
2014	Supervisor	14	31	20	17	13	5	47	32	1339
2014	Non-supervisor	14	27	20	15	14	10	45	32	3309
2011	Supervisor	9	25	20	20	19	7	37	42	1359
2011	Non-supervisor	9	24	21	20	17	9	36	41	3030
2008	Supervisor	7	24	20	24	18	6	34	44	1149
2008	Non-supervisor	9	24	20	19	16	12	38	40	2927

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	37	19	19	12	1	0	49	32	1355
2017	Non-supervisor	16	30	18	18	11	6	1	49	31	3209
2014	Supervisor	9	36	20	22	11	1	0	46	33	1337
2014	Non-supervisor	13	31	20	18	12	5	0	47	32	3308
2011	Supervisor	7	28	18	25	20	2	0	36	46	1358
2011	Non-supervisor	9	29	20	23	16	3	0	39	41	3027
2008	Supervisor	7	31	19	23	18	1	0	39	42	1150
2008	Non-supervisor	11	30	19	23	13	3	0	43	38	2928

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	40	15	14	7	65	21	1354
2017	Non-supervisor	29	38	14	12	7	67	19	3215
2014	Supervisor	21	39	16	16	8	60	24	1341
2014	Non-supervisor	24	38	16	13	8	63	21	3314
2011	Supervisor	18	38	17	16	10	57	26	1360
2011	Non-supervisor	21	37	17	15	9	59	24	3041

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	45	11	10	4	0	0	75	15	1354
2017	Non-supervisor	32	42	12	10	4	0	0	74	14	3216

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	31	19	19	7	8	3	49	30	1356
2017	Non-supervisor	11	18	18	13	10	24	5	41	34	3213
2014	Supervisor	13	33	18	17	9	7	3	50	30	1340
2014	Non-supervisor	10	19	18	15	11	22	5	40	36	3312

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	37	39	11	9	3	0	0	76	12	1356
2017	Non-supervisor	41	36	10	8	4	1	1	78	12	3217
2014	Supervisor	34	39	13	9	5	0	0	72	15	1341
2014	Non-supervisor	39	37	10	8	5	1	0	77	13	3313
2011	Supervisor	31	39	12	10	6	0	0	71	17	1359
2011	Non-supervisor	33	38	13	10	6	0	0	71	15	3036
2008	Supervisor	21	40	15	13	10	1	0	61	24	1150
2008	Non-supervisor	29	36	13	12	9	1	1	66	21	2927

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	34	18	10	5	5	10	62	18	1351
2014	Supervisor	21	32	17	10	5	5	11	63	17	1340

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	41	9	9	5	1	0	77	14	1354
2017	Non-supervisor	38	35	11	9	5	2	1	74	14	3217
2014	Supervisor	37	43	7	9	3	0	1	81	11	1341
2014	Non-supervisor	35	40	10	9	3	2	1	77	12	3312
2011	Supervisor	31	42	10	12	4	1	1	74	16	1360
2011	Non-supervisor	32	39	11	9	5	2	2	74	15	3039
2008	Supervisor	34	42	10	8	5	1	1	77	13	1149
2008	Non-supervisor	31	37	12	11	5	2	1	70	17	2930

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	36	11	8	5	2	1	76	13	1354
2017	Non-supervisor	27	28	13	10	7	13	2	64	20	3216
2014	Supervisor	42	34	10	7	4	2	1	78	12	1340
2014	Non-supervisor	28	29	14	10	7	10	2	65	19	3314
2011	Supervisor	39	32	9	10	5	3	1	74	16	1360
2011	Non-supervisor	27	30	15	10	8	9	2	63	20	3038
2008	Supervisor	39	33	11	8	6	2	1	75	14	1148
2008	Non-supervisor	28	29	14	11	8	9	1	63	21	2930

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	43	11	13	4	0	0	72	17	1356
2017	Non-supervisor	30	42	12	11	5	0	0	72	16	3218
2014	Supervisor	29	43	12	11	5	0	0	72	16	1340
2014	Non-supervisor	28	42	12	13	5	0	0	70	18	3315
2011	Supervisor	26	45	13	11	4	0	1	72	15	1359
2011	Non-supervisor	23	42	14	13	6	0	1	66	20	3037
2008	Supervisor	21	44	16	13	5	0	1	65	18	1150
2008	Non-supervisor	22	38	15	15	7	1	1	62	23	2930

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	37	5	5	1	89	6	1354
2017	Non-supervisor	44	40	8	5	2	84	8	3216
2014	Supervisor	47	39	7	5	1	87	6	1339
2014	Non-supervisor	40	41	9	6	3	82	9	3316
2011	Supervisor	51	37	6	5	2	87	7	1360
2011	Non-supervisor	43	38	9	7	4	81	10	3039
2008	Supervisor	48	40	6	4	2	88	5	1147
2008	Non-supervisor	39	42	10	6	3	81	9	2928

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	36	4	4	1	91	5	1351
2017	Non-supervisor	47	38	7	6	2	85	8	3213
2014	Supervisor	52	38	5	4	1	90	5	1340
2014	Non-supervisor	44	40	7	6	3	84	9	3316
2011	Supervisor	53	40	3	3	1	93	4	1359
2011	Non-supervisor	42	42	7	5	3	84	8	3039
2008	Supervisor	50	42	4	4	1	92	4	1150
2008	Non-supervisor	40	45	6	6	2	86	8	2931

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	41	16	17	7	1	0	60	24	1352
2017	Non-supervisor	23	35	15	13	9	4	1	61	23	3214
2014	Supervisor	19	39	17	17	8	1	0	59	24	1335
2014	Non-supervisor	21	33	17	15	10	3	1	56	26	3308
2011	Supervisor	16	37	18	18	10	1	0	53	28	1359
2011	Non-supervisor	16	34	20	17	12	2	1	51	29	3037
2008	Supervisor	13	38	20	17	11	1	0	51	29	1150
2008	Non-supervisor	14	32	19	18	14	3	1	48	32	2931

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	32	17	16	13	1	1	54	29	1350
2017	Non-supervisor	17	27	14	17	19	4	4	47	38	3214
2014	Supervisor	19	32	15	18	13	2	2	53	32	1336
2014	Non-supervisor	14	27	15	18	21	3	3	43	41	3308
2011	Supervisor	14	31	15	20	17	1	1	46	38	1359
2011	Non-supervisor	11	23	17	22	23	2	2	36	47	3038
2008	Supervisor	18	36	13	15	15	1	1	55	31	1148
2008	Non-supervisor	14	31	13	18	20	2	2	47	39	2926

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	47	8	8	4	81	12	1351
2017	Non-supervisor	29	42	13	10	5	72	15	3206
2014	Supervisor	27	47	11	11	4	74	15	1341
2014	Non-supervisor	21	43	15	13	7	65	20	3314
2011	Supervisor	28	47	8	10	7	75	17	1360
2011	Non-supervisor	22	44	16	11	7	66	18	3035

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	35	38	13	10	5	73	14	1351
2017	Non-supervisor	35	36	14	10	5	72	15	3209
2014	Supervisor	31	38	12	11	7	70	18	1341
2014	Non-supervisor	31	36	15	11	6	68	17	3312

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	26	40	15	12	7	0	0	66	19	1351
2017	Non-supervisor	31	38	16	10	4	0	1	70	14	3207
2014	Supervisor	25	39	16	14	5	0	0	64	19	1340
2014	Non-supervisor	28	40	16	9	5	0	1	69	15	3311
2011	Supervisor	27	41	14	13	3	1	0	69	16	1360
2011	Non-supervisor	29	43	14	8	4	1	1	74	12	3034

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	45	20	11	4	2	0	64	15	1354
2017	Non-supervisor	19	39	21	11	5	4	1	61	17	3212

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	35	12	10	5	0	0	73	15	1353
2017	Non-supervisor	46	34	10	6	3	1	1	80	10	3213
2014	Supervisor	33	36	13	11	6	0	0	69	17	1340
2014	Non-supervisor	42	32	12	8	5	1	1	75	13	3313
2011	Supervisor	31	40	12	10	6	0	1	71	17	1360
2011	Non-supervisor	37	38	11	8	4	1	1	76	13	3038

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	22	9	16	17	1	10	53	37	1353
2017	Non-supervisor	29	23	11	12	10	3	12	61	26	3213
2014	Supervisor	23	23	9	16	16	1	11	52	37	1340
2014	Non-supervisor	28	23	11	12	12	3	11	59	28	3314
2011	Supervisor	18	20	10	17	25	1	9	42	47	1361
2011	Non-supervisor	24	25	10	13	17	2	10	55	34	3039
2008	Supervisor	19	22	8	18	23	1	9	45	46	1151
2008	Non-supervisor	27	23	10	15	13	2	8	57	32	2921

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	33	23	14	12	0	51	26	1355
2017	Non-supervisor	39	38	15	4	2	1	78	7	3220
2014	Supervisor	16	32	25	15	12	0	48	27	1340
2014	Non-supervisor	37	38	16	6	3	1	75	9	3314
2011	Supervisor	17	29	23	17	13	1	47	30	1361
2011	Non-supervisor	32	39	19	6	3	1	72	9	3041
2008	Supervisor	10	26	27	22	16	0	36	38	1151
2008	Non-supervisor	28	38	20	9	5	1	66	14	2926

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	28	8	5	3	2	3	83	8	1353
2017	Non-supervisor	53	24	6	5	4	4	4	84	9	3214
2014	Supervisor	46	28	9	6	4	3	5	80	11	1340
2014	Non-supervisor	50	25	7	4	4	4	5	83	9	3313
2011	Supervisor	40	34	9	6	5	2	4	79	12	1358
2011	Non-supervisor	43	28	9	8	6	2	3	76	15	3037

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Supervisor	27	42	31	1354
2017	Non-supervisor	27	40	34	3217
2014	Supervisor	26	42	32	1336
2014	Non-supervisor	26	41	33	3307
2011	Supervisor	27	41	32	1360
2011	Non-supervisor	25	43	32	3037

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Supervisor	24	30	36	7	1	3	368
2017	Non-supervisor	13	25	25	6	25	6	837
2014	Supervisor	19	31	35	10	9999	6	363
2014	Non-supervisor	12	28	30	11	9999	20	874
2011	Supervisor	23	22	40	10	9999	5	369
2011	Non-supervisor	13	23	38	9	9999	16	781

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	44	40	8	5	3	0	84	8	1354
2017	Non-supervisor	39	42	9	6	3	0	82	9	3211
2014	Supervisor	41	41	9	6	2	0	83	9	1340
2014	Non-supervisor	36	42	12	6	3	0	79	10	3313
2011	Supervisor	37	44	10	5	3	1	81	9	1361
2011	Non-supervisor	31	45	13	7	4	1	76	11	3041
2008	Supervisor	39	40	10	7	3	1	80	10	1150
2008	Non-supervisor	34	42	11	8	4	1	76	12	2926

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	43	19	13	6	1	61	19	1353
2017	Non-supervisor	22	43	18	11	4	2	66	15	3209
2014	Supervisor	15	44	18	16	6	1	60	22	1338
2014	Non-supervisor	19	41	21	12	5	3	61	17	3309
2011	Supervisor	10	34	19	21	13	1	45	35	1359
2011	Non-supervisor	13	38	21	16	9	2	53	25	3039

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	11	27	42	15	4	0	1	19	38	1350
2017	Non-supervisor	8	20	38	20	9	1	3	31	30	3199
2014	Supervisor	9	30	42	15	3	0	0	18	40	1339
2014	Non-supervisor	8	25	38	19	7	2	2	26	35	3307
2011	Supervisor	15	37	33	12	2	0	1	14	52	1358
2011	Non-supervisor	12	28	37	15	5	1	2	21	41	3032
2008	Supervisor	16	39	36	7	1	0	0	8	55	1146
2008	Non-supervisor	12	31	35	15	4	1	2	20	44	2919

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	12	23	34	22	7	1	2	29	36	1351
2017	Non-supervisor	9	16	29	24	15	4	4	42	26	3193
2014	Supervisor	11	25	33	22	6	1	1	29	37	1339
2014	Non-supervisor	9	20	31	22	11	4	3	35	32	3304
2011	Supervisor	24	32	29	11	3	1	1	14	57	1358
2011	Non-supervisor	18	25	29	16	7	2	3	24	45	3032
2008	Supervisor	28	35	26	8	2	0	1	10	63	1148
2008	Non-supervisor	19	27	28	15	7	2	2	23	48	2923

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	31	28	9	3	0	1	12	59	1350
2017	Non-supervisor	19	26	30	13	7	2	4	21	47	3203
2014	Supervisor	36	30	23	8	2	0	0	10	67	1340
2014	Non-supervisor	26	27	27	10	6	2	3	17	55	3308
2011	Supervisor	36	31	22	8	2	1	1	10	68	1357
2011	Non-supervisor	24	30	26	10	5	2	4	16	56	3031
2008	Supervisor	43	30	19	5	2	0	1	7	74	1150
2008	Non-supervisor	29	28	23	11	5	2	3	16	59	2917

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	24	39	18	5	0	1	23	37	1349
2017	Non-supervisor	6	15	31	27	17	1	3	46	22	3186
2014	Supervisor	14	26	36	20	3	0	1	23	41	1336
2014	Non-supervisor	6	18	34	27	12	1	2	41	25	3292
2011	Supervisor	16	28	36	16	3	0	1	20	44	1356
2011	Non-supervisor	9	19	33	26	10	1	3	37	29	3029
2008	Supervisor	20	31	32	13	3	0	0	16	51	1149
2008	Non-supervisor	9	18	33	25	11	1	2	37	29	2917

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	32	27	9	2	0	1	11	62	1349
2017	Non-supervisor	14	22	28	17	13	2	4	32	38	3202
2014	Supervisor	29	35	25	8	2	0	1	10	65	1340
2014	Non-supervisor	17	25	27	16	9	2	4	27	44	3301
2011	Supervisor	37	34	22	4	2	0	1	6	72	1359
2011	Non-supervisor	20	26	29	14	6	1	4	21	48	3034
2008	Supervisor	31	33	25	8	2	0	1	9	65	1147
2008	Non-supervisor	18	24	28	17	8	1	3	26	44	2918

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	20	34	23	8	1	2	31	34	1351
2017	Non-supervisor	10	15	25	22	17	4	6	44	28	3198
2014	Supervisor	8	18	33	30	9	1	1	40	27	1339
2014	Non-supervisor	8	14	27	27	15	4	5	46	24	3304
2011	Supervisor	11	22	32	23	8	0	3	32	35	1355
2011	Non-supervisor	10	16	26	24	14	3	6	43	29	3029
2008	Supervisor	20	27	31	15	4	0	2	20	49	1148
2008	Non-supervisor	14	22	26	19	11	4	5	33	39	2923

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	27	30	29	8	3	0	1	11	59	1353
2017	Non-supervisor	17	22	30	14	9	3	4	25	42	3201
2014	Supervisor	27	31	29	8	3	1	1	11	60	1340
2014	Non-supervisor	18	23	31	14	7	3	3	22	44	3306

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	32	9	6	4	0	81	10	1354
2017	Non-supervisor	44	30	9	9	6	1	75	15	3217
2014	Supervisor	51	31	7	7	3	0	82	10	1341
2014	Non-supervisor	43	32	9	9	6	1	76	15	3314

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	48	37	8	5	2	85	7	1355
2017	Non-supervisor	51	34	6	6	3	85	9	3216
2014	Supervisor	46	41	7	4	1	87	6	1340
2014	Non-supervisor	48	37	7	5	2	85	8	3310

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	42	15	4	2	3	0	78	6	1352
2017	Non-supervisor	34	36	15	5	2	7	1	76	8	3215
2014	Supervisor	37	38	14	3	1	6	0	80	5	1333
2014	Non-supervisor	39	35	14	3	2	7	0	79	5	3308

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	33	47	12	5	2	2	0	81	7	1353
2017	Non-supervisor	38	41	11	5	2	3	0	81	7	3211
2014	Supervisor	37	42	12	4	1	3	0	82	6	1336
2014	Non-supervisor	37	40	12	4	2	3	0	80	7	3306
2011	Supervisor	25	44	17	7	3	4	1	72	11	1359
2011	Non-supervisor	24	42	18	8	4	5	0	69	12	3029

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	40	43	9	5	2	0	83	8	1353
2017	Non-supervisor	46	38	9	5	3	1	84	7	3216
2014	Supervisor	45	39	8	4	2	0	85	7	1335
2014	Non-supervisor	43	38	11	5	2	1	82	7	3304
2011	Supervisor	29	43	16	8	4	1	72	12	1357
2011	Non-supervisor	30	41	15	8	5	1	72	12	3033
2008	Supervisor	24	43	16	11	6	0	67	17	1150
2008	Non-supervisor	30	39	16	9	5	1	70	14	2929

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	29	39	13	9	5	3	2	71	15	1354
2017	Non-supervisor	28	29	14	9	7	7	6	66	18	3217
2014	Supervisor	33	38	13	8	4	2	2	74	12	1340
2014	Non-supervisor	30	29	14	9	6	7	5	67	17	3312

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	43	42	10	3	1	1	0	86	4	1350
2017	Non-supervisor	39	43	11	3	2	3	0	84	5	3203
2014	Supervisor	44	42	8	3	1	2	0	87	4	1334
2014	Non-supervisor	40	40	10	4	2	4	0	84	6	3308
2011	Supervisor	36	41	12	6	3	2	0	79	9	1359
2011	Non-supervisor	32	41	14	6	2	5	1	77	8	3037

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	38	40	11	6	3	2	1	80	8	1352
2017	Non-supervisor	33	40	12	8	4	3	1	75	13	3208
2014	Supervisor	46	38	8	5	1	1	1	85	6	1335
2014	Non-supervisor	37	41	10	6	3	3	1	81	9	3307
2011	Supervisor	37	39	9	7	4	2	1	78	12	1359
2011	Non-supervisor	28	40	13	9	5	4	1	72	14	3036
2008	Supervisor	33	37	13	9	6	2	1	72	15	1150
2008	Non-supervisor	25	36	14	12	6	4	1	65	20	2927

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	24	38	20	12	4	2	1	64	16	1354
2017	Non-supervisor	19	34	21	12	6	6	2	58	19	3210
2014	Supervisor	28	40	16	11	3	2	1	70	14	1335
2014	Non-supervisor	19	35	23	10	5	7	1	59	16	3309
2011	Supervisor	17	39	23	11	5	3	1	59	17	1361
2011	Non-supervisor	11	32	25	14	8	7	2	48	25	3033

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	29	17	15	10	7	4	53	28	1351
2017	Non-supervisor	19	26	16	13	11	12	3	53	29	3211
2014	Supervisor	17	26	17	16	11	9	3	49	31	1336
2014	Non-supervisor	16	25	17	15	13	12	2	48	32	3309
2011	Supervisor	14	23	17	17	15	11	3	43	37	1359
2011	Non-supervisor	12	23	18	17	14	14	3	41	37	3031

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	25	50	4	15	6	74	21	1355
2017	Non-supervisor	35	46	5	10	3	81	14	3220
2014	Supervisor	28	49	5	13	5	77	18	1341
2014	Non-supervisor	34	49	5	9	3	83	12	3315
2011	Supervisor	29	48	5	14	4	78	18	1360
2011	Non-supervisor	35	48	5	10	3	83	13	3037
2008	Supervisor	33	49	5	9	4	82	13	1149
2008	Non-supervisor	37	47	5	8	2	84	11	2931

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	36	4	7	6	83	12	1354
2017	Non-supervisor	45	36	6	8	4	82	12	3214
2014	Supervisor	47	34	5	9	4	82	13	1339
2014	Non-supervisor	46	36	6	8	4	82	12	3315
2011	Supervisor	46	37	6	7	4	82	11	1359
2011	Non-supervisor	39	41	8	8	4	81	11	3036

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	55	36	5	3	1	91	4	1351
2017	Non-supervisor	50	36	7	4	2	87	6	3208
2014	Supervisor	54	37	4	4	1	91	5	1336
2014	Non-supervisor	48	38	7	5	2	87	7	3314

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	62	25	6	4	2	1	1	89	6	1350
2017	Non-supervisor	69	21	4	3	1	0	1	92	4	3216
2014	Supervisor	63	25	5	4	2	0	1	89	6	1340
2014	Non-supervisor	68	22	4	3	1	1	1	92	4	3316
2011	Supervisor	65	23	5	4	2	1	1	90	6	1360
2011	Non-supervisor	66	22	5	4	1	1	1	90	5	3038
2008	Supervisor	66	22	5	4	2	0	1	89	6	1147
2008	Non-supervisor	69	20	4	4	2	1	1	90	6	2926

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	19	7	9	5	1	79	14	1355
2017	Non-supervisor	63	18	6	8	4	1	83	11	3216
2014	Supervisor	59	19	6	9	5	1	79	14	1339
2014	Non-supervisor	63	19	6	8	4	1	82	12	3316
2011	Supervisor	61	18	5	10	4	1	80	15	1357
2011	Non-supervisor	61	18	6	9	5	2	80	14	3038
2008	Supervisor	62	19	5	8	4	1	82	13	1149
2008	Non-supervisor	63	18	5	8	5	2	82	13	2927

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	66	19	6	5	3	2	86	8	1355
2017	Non-supervisor	68	17	5	4	2	3	88	7	3219
2014	Supervisor	68	16	6	5	3	2	86	8	1341
2014	Non-supervisor	69	16	5	5	2	3	88	7	3314
2011	Supervisor	64	19	6	6	2	3	85	8	1361
2011	Non-supervisor	64	17	5	6	3	4	85	10	3037
2008	Supervisor	65	16	5	6	3	5	85	9	1150
2008	Non-supervisor	65	15	5	5	4	6	85	10	2926

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	79	13	3	2	2	2	93	4	1355
2017	Non-supervisor	80	11	3	2	1	3	94	3	3212
2014	Supervisor	78	12	3	2	2	3	92	4	1340
2014	Non-supervisor	78	12	3	2	2	3	94	3	3315
2011	Supervisor	77	13	3	2	1	3	93	4	1359
2011	Non-supervisor	76	12	3	2	2	4	92	4	3039
2008	Supervisor	79	9	4	2	1	4	92	3	1149
2008	Non-supervisor	78	9	2	2	3	5	93	5	2927

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	26	9	6	3	0	2	81	10	1353
2017	Non-supervisor	57	21	7	5	2	2	5	84	8	3218
2014	Supervisor	53	26	9	6	3	0	3	81	10	1336
2014	Non-supervisor	57	21	7	5	2	2	5	84	8	3309

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	25	6	2	1	2	1	91	3	1352
2017	Non-supervisor	66	21	5	3	1	3	3	92	3	3212
2014	Supervisor	65	22	6	3	1	1	2	90	4	1335
2014	Non-supervisor	63	22	5	2	1	3	3	91	3	3308
2011	Supervisor	61	22	8	3	1	2	4	88	4	1356
2011	Non-supervisor	60	22	8	3	1	2	4	88	4	3035
2008	Supervisor	63	20	8	3	1	2	2	87	4	1150
2008	Non-supervisor	59	20	9	3	2	3	5	86	5	2929

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	13	87	1354
2017	Non-supervisor	13	87	3213
2014	Supervisor	13	87	1335
2014	Non-supervisor	15	85	3301

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	175
2017	Non-supervisor	45	421
2014	Supervisor	41	176
2014	Non-supervisor	50	478

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	60	175
2017	Non-supervisor	69	421
2014	Supervisor	56	176
2014	Non-supervisor	62	478

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	175
2017	Non-supervisor	2	421
2014	Supervisor	24	176
2014	Non-supervisor	2	478

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	175
2017	Non-supervisor	421
2014	Supervisor	176
2014	Non-supervisor	478

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	175
2017	Non-supervisor	6	421
2014	Supervisor	4	176
2014	Non-supervisor	5	478

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Supervisor	4	175
2017	Non-supervisor	4	421
2014	Supervisor	6	176
2014	Non-supervisor	4	478

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	3	175
2017	Non-supervisor	3	421
2014	Supervisor	3	176
2014	Non-supervisor	4	478

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	50	175
2017	Non-supervisor	36	421
2014	Supervisor	43	177
2014	Non-supervisor	35	479

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	175
2017	Non-supervisor	44	421
2014	Supervisor	40	177
2014	Non-supervisor	39	479

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Supervisor	47	175
2017	Non-supervisor	47	421
2014	Supervisor	40	177
2014	Non-supervisor	41	479

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Supervisor	39	175
2017	Non-supervisor	38	421
2014	Supervisor	38	177
2014	Non-supervisor	35	479

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	175
2017	Non-supervisor	31	421
2014	Supervisor	33	177
2014	Non-supervisor	27	479

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Supervisor	56	175
2017	Non-supervisor	54	421
2014	Supervisor	62	177
2014	Non-supervisor	54	479

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	175
2017	Non-supervisor	34	421
2014	Supervisor	39	177
2014	Non-supervisor	31	479

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Supervisor	3	175
2014	Non-supervisor	1	479

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Supervisor	5	175
2017	Non-supervisor	7	421
2014	Supervisor	5	177
2014	Non-supervisor	10	479

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	175
2017	Non-supervisor	9	421
2014	Supervisor	10	177
2014	Non-supervisor	9	479

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Supervisor	41	175
2017	Non-supervisor	50	421
2014	Supervisor	34	177
2014	Non-supervisor	42	479

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Supervisor	25	175
2017	Non-supervisor	18	421
2014	Supervisor	32	177
2014	Non-supervisor	23	479

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	175
2017	Non-supervisor	12	421
2014	Supervisor	15	177
2014	Non-supervisor	14	479

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	66	175
2017	Non-supervisor	50	421
2014	Supervisor	57	177
2014	Non-supervisor	49	477

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	175
2017	Non-supervisor	27	421
2014	Supervisor	37	177
2014	Non-supervisor	28	477

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	175
2017	Non-supervisor	6	421
2014	Supervisor	18	177
2014	Non-supervisor	6	477

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	175
2017	Non-supervisor	21	421
2014	Supervisor	14	177
2014	Non-supervisor	21	477

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	175
2017	Non-supervisor	13	421
2014	Supervisor	17	177
2014	Non-supervisor	11	477

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	4	175
2017	Non-supervisor	5	421
2014	Supervisor	7	177
2014	Non-supervisor	3	477

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	175
2017	Non-supervisor	11	421
2014	Supervisor	13	177
2014	Non-supervisor	13	477

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	175
2017	Non-supervisor	10	421
2014	Supervisor	12	177
2014	Non-supervisor	11	477

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	175
2017	Non-supervisor	27	421
2014	Supervisor	22	177
2014	Non-supervisor	30	477

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	12	167
2017	Non-supervisor	12	396
2014	Supervisor	16	165
2014	Non-supervisor	14	463

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	167
2017	Non-supervisor	21	396
2014	Supervisor	23	165
2014	Non-supervisor	24	463

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	167
2017	Non-supervisor	9	396
2014	Supervisor	11	165
2014	Non-supervisor	14	463

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	10	167
2017	Non-supervisor	7	396
2014	Supervisor	10	165
2014	Non-supervisor	8	463

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	167
2017	Non-supervisor	12	396
2014	Supervisor	11	165
2014	Non-supervisor	9	463

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	17	167
2017	Non-supervisor	12	396
2014	Supervisor	11	165
2014	Non-supervisor	11	463

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	15	167
2017	Non-supervisor	16	396
2014	Supervisor	14	165
2014	Non-supervisor	14	463

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	3	167
2017	Non-supervisor	13	396
2014	Supervisor	4	165
2014	Non-supervisor	8	463

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	167
2017	Non-supervisor	16	396
2014	Supervisor	8	165
2014	Non-supervisor	10	463

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	22	167
2017	Non-supervisor	25	396
2014	Supervisor	17	165
2014	Non-supervisor	28	463

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	167
2017	Non-supervisor	10	396
2014	Supervisor	6	165
2014	Non-supervisor	8	463

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	38	167
2017	Non-supervisor	47	396
2014	Supervisor	36	165
2014	Non-supervisor	44	463

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	396
2014	Supervisor	0	165
2014	Non-supervisor	1	463

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	46	167
2017	Non-supervisor	48	396
2014	Supervisor	47	165
2014	Non-supervisor	48	463

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	396

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	167
2017	Non-supervisor	14	396
2014	Supervisor	18	165
2014	Non-supervisor	11	463

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	91	9	175
2017	Non-supervisor	91	9	422

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	22	20	5	5	25	8	56	15	1356
2017	Non-supervisor	14	15	17	5	5	33	10	51	19	3214
2014	Supervisor	14	24	17	5	4	30	6	59	14	1335
2014	Non-supervisor	11	14	18	6	4	36	10	48	19	3308

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	38	18	5	3	8	1	72	9	1352
2017	Non-supervisor	27	34	17	5	4	12	2	70	10	3216
2014	Supervisor	24	39	19	5	3	10	1	70	9	1335
2014	Non-supervisor	23	30	19	5	3	18	2	66	11	3305
2011	Supervisor	26	41	19	6	3	5	0	70	10	1354
2011	Non-supervisor	25	38	18	6	4	9	0	69	11	3028

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	6	94	1353
2017	Non-supervisor	7	93	3208
2014	Supervisor	5	95	1330
2014	Non-supervisor	6	94	3299

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Supervisor	30	84
2017	Non-supervisor	38	225
2014	Supervisor	23	70
2014	Non-supervisor	36	209

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	70	84
2017	Non-supervisor	77	225
2014	Supervisor	89	70
2014	Non-supervisor	80	209

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	84

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Supervisor	84
2017	Non-supervisor	225
2014	Supervisor	70
2014	Non-supervisor	209

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	225
2014	Non-supervisor	8	209

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	225
2014	Supervisor	0	70
2014	Non-supervisor	5	209

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	225
2014	Non-supervisor	8	209

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	84
2017	Non-supervisor	20	221
2014	Supervisor	23	71
2014	Non-supervisor	18	208

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Supervisor	19	84
2017	Non-supervisor	22	221
2014	Supervisor	21	71
2014	Non-supervisor	22	208

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	84
2017	Non-supervisor	11	221
2014	Supervisor	9	71
2014	Non-supervisor	9	208

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	221
2014	Non-supervisor	6	208

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Supervisor	24	84
2017	Non-supervisor	29	221
2014	Supervisor	17	71
2014	Non-supervisor	23	208

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Supervisor	44	84
2017	Non-supervisor	33	221
2014	Supervisor	26	71
2014	Non-supervisor	26	208

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	221

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	84
2017	Non-supervisor	7	221
2014	Supervisor	9	71
2014	Non-supervisor	5	208

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Supervisor	18	84
2017	Non-supervisor	15	221
2014	Supervisor	18	71
2014	Non-supervisor	16	208

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	0	221

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	84
2017	Non-supervisor	14	221
2014	Supervisor	7	71
2014	Non-supervisor	12	208

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2017	Supervisor	84
2017	Non-supervisor	221
2014	Supervisor	71

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	16	84
2017	Non-supervisor	20	221
2014	Supervisor	22	71
2014	Non-supervisor	29	208

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	34	84
2017	Non-supervisor	29	223
2014	Supervisor	24	71
2014	Non-supervisor	23	208

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	20	84
2017	Non-supervisor	14	223
2014	Supervisor	18	71
2014	Non-supervisor	9	208

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	84
2017	Non-supervisor	5	223
2014	Supervisor	6	71
2014	Non-supervisor	5	208

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	84
2017	Non-supervisor	21	223
2014	Supervisor	10	71
2014	Non-supervisor	14	208

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	9	223
2014	Supervisor	8	71
2014	Non-supervisor	2	208

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	6	223
2014	Non-supervisor	3	208

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	6	84
2017	Non-supervisor	6	223
2014	Supervisor	12	71
2014	Non-supervisor	8	208

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	9	84
2017	Non-supervisor	7	223
2014	Supervisor	7	71
2014	Non-supervisor	7	208

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	46	84
2017	Non-supervisor	50	223
2014	Supervisor	55	71
2014	Non-supervisor	60	208

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	208
2014	Supervisor	9	67
2014	Non-supervisor	4	201

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	21	80
2017	Non-supervisor	21	208
2014	Supervisor	15	67
2014	Non-supervisor	15	201

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	208
2014	Non-supervisor	3	201

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	4	208

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	0	80
2017	Non-supervisor	5	208

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	80
2017	Non-supervisor	7	208
2014	Non-supervisor	5	201

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	11	80
2017	Non-supervisor	12	208
2014	Supervisor	15	67
2014	Non-supervisor	8	201

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	13	208
2014	Non-supervisor	10	201

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	80
2017	Non-supervisor	12	208
2014	Non-supervisor	8	201

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	29	80
2017	Non-supervisor	25	208
2014	Supervisor	17	67
2014	Non-supervisor	25	201

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	80
2017	Non-supervisor	10	208
2014	Non-supervisor	7	201

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Supervisor	43	80
2017	Non-supervisor	41	208
2014	Supervisor	42	67
2014	Non-supervisor	42	201

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-supervisor	2	208
2014	Supervisor	0	67

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Supervisor	66	80
2017	Non-supervisor	59	208
2014	Supervisor	74	67
2014	Non-supervisor	63	201

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	7	80
2017	Non-supervisor	13	208
2014	Supervisor	11	67
2014	Non-supervisor	14	201

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	94	6	83
2017	Non-supervisor	90	10	225

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	19	19	2	2	34	9	59	8	1352
2017	Non-supervisor	14	14	18	3	2	40	9	55	9	3212
2014	Supervisor	15	20	17	2	1	38	7	63	7	1334
2014	Non-supervisor	12	13	18	3	2	43	10	52	10	3307

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	28	36	17	3	2	12	1	75	5	1353
2017	Non-supervisor	28	32	17	3	2	16	2	73	6	3213
2014	Supervisor	27	36	16	4	1	15	1	75	6	1335
2014	Non-supervisor	25	29	17	3	2	22	2	71	7	3305
2011	Supervisor	32	40	14	3	1	8	0	79	5	1359
2011	Non-supervisor	28	38	16	4	2	12	0	75	7	3035

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	11	89	1349
2017	Non-supervisor	15	85	3215
2014	Supervisor	11	89	1333
2014	Non-supervisor	15	85	3294

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Supervisor	71	29	146
2017	Non-supervisor	76	24	493
2014	Supervisor	75	25	144
2014	Non-supervisor	83	17	480

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	63	27	2	5	2	2	0	91	6	103
2017	Non-supervisor	51	37	5	4	1	1	1	89	6	377
2014	Supervisor	63	23	6	9	0	0	0	85	9	108
2014	Non-supervisor	58	28	5	4	4	0	0	87	8	397

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	30	52	7	3	1	0	7	88	4	1353
2017	Non-supervisor	23	51	10	7	3	2	4	79	10	3216
2014	Supervisor	29	53	6	4	0	0	9	89	4	1335
2014	Non-supervisor	22	55	10	7	2	2	3	80	9	3306
2011	Supervisor	27	54	7	4	1	0	8	88	5	1357
2011	Non-supervisor	19	55	12	9	2	1	2	76	11	3033
2008	Supervisor	29	50	8	3	1	1	8	86	5	1151
2008	Non-supervisor	21	52	11	8	4	2	3	76	12	2930

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	10	28	22	8	4	19	7	53	17	1355
2017	Non-supervisor	10	25	20	7	4	25	8	53	17	3210
2014	Supervisor	8	27	23	10	4	22	7	49	19	1334
2014	Non-supervisor	7	23	23	9	4	27	8	46	20	3304
2011	Supervisor	8	28	23	11	4	19	6	49	20	1357
2011	Non-supervisor	6	24	23	11	5	24	7	44	22	3032

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	42	35	8	3	1	4	7	86	5	1355
2017	Non-supervisor	41	32	9	3	1	10	4	85	5	3217
2014	Supervisor	38	35	11	3	2	4	9	83	5	1335
2014	Non-supervisor	37	34	11	3	1	11	3	82	5	3306
2011	Supervisor	35	36	10	3	2	5	8	82	6	1357
2011	Non-supervisor	32	38	11	5	2	10	2	80	7	3031
2008	Supervisor	30	39	11	4	2	5	8	80	8	1151
2008	Non-supervisor	32	37	11	4	2	11	3	80	7	2928

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	31	37	11	4	3	7	7	79	8	1355
2017	Non-supervisor	28	33	13	5	3	15	4	75	9	3213
2014	Supervisor	29	35	12	6	3	7	8	75	11	1334
2014	Non-supervisor	26	32	14	5	3	17	3	72	10	3306
2011	Supervisor	25	35	14	7	3	8	7	71	12	1357
2011	Non-supervisor	22	36	15	7	3	14	2	69	12	3028
2008	Supervisor	26	35	15	8	4	5	8	70	14	1151
2008	Non-supervisor	28	33	14	8	4	10	3	70	13	2930

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	59	25	7	5	3	1	0	85	8	1355
2017	Non-supervisor	57	27	6	5	4	1	0	85	9	3217

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	58	24	9	4	4	1	0	84	7	1354
2017	Non-supervisor	60	24	8	3	4	1	0	85	7	3217

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	22	46	17	8	4	2	0	70	12	1354
2017	Non-supervisor	21	43	17	9	4	6	0	68	14	3216

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	15	42	19	16	7	1	0	58	23	1355
2017	Non-supervisor	20	41	16	13	7	3	0	63	21	3212

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	14	24	20	17	23	0	2	39	41	1353
2017	Non-supervisor	15	24	21	16	22	0	2	40	39	3213

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	5	19	31	24	20	0	0	24	44	1351
2017	Non-supervisor	17	31	28	14	8	0	1	49	22	3212

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	31	28	19	13	0	1	40	32	1354
2017	Non-supervisor	27	33	20	10	7	0	2	62	17	3208

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	18	27	26	22	0	1	24	49	1353
2017	Non-supervisor	20	25	23	15	13	1	2	47	29	3217

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	20	35	21	11	8	0	5	58	21	1352
2017	Non-supervisor	43	28	12	5	3	1	8	78	8	3213

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	17	34	26	13	10	0	1	50	23	1351
2017	Non-supervisor	29	32	21	11	6	0	1	61	17	3203

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	18	35	28	12	6	0	1	54	18	1351
2017	Non-supervisor	27	32	23	10	5	1	2	61	16	3198

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	13	34	27	18	9	0	0	47	27	1352
2017	Non-supervisor	24	34	23	11	6	1	2	59	17	3200

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	35	24	13	7	0	1	56	20	1352
2017	Non-supervisor	27	32	21	11	6	1	2	61	18	3206

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	19	33	25	13	7	0	1	54	21	1351
2017	Non-supervisor	29	35	20	8	5	1	2	66	13	3202

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	26	10	3	2	0	1	84	5	1352
2017	Non-supervisor	55	25	12	4	2	0	2	82	6	3213

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	77	11	4	3	2	0	2	91	5	1353
2017	Non-supervisor	74	12	5	3	3	1	4	89	6	3214

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	52	33	9	2	2	0	1	86	4	1353
2017	Non-supervisor	57	26	9	3	2	0	2	85	5	3205

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	57	22	10	5	4	0	1	81	9	1353
2017	Non-supervisor	59	20	9	6	4	0	3	81	10	3211

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	47	32	12	6	2	0	1	79	8	1351
2017	Non-supervisor	59	6	2	1	0	0	32	96	1	3205

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	66	22	6	2	1	0	3	91	3	1349
2017	Non-supervisor	68	17	5	2	1	0	8	92	3	3190

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	78	13	4	1	1	0	2	93	2	1354
2017	Non-supervisor	61	17	7	5	5	1	4	83	10	3213

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	53	30	10	4	2	0	2	84	5	1353
2017	Non-supervisor	46	31	13	4	2	0	2	80	7	3206

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	4	24	45	19	8	0	0	28	27	1354
2017	Non-supervisor	11	35	38	11	4	0	0	46	16	3215

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	9	26	43	18	4	0	0	22	35	1351
2017	Non-supervisor	5	17	40	26	11	0	0	38	22	3211

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	21	28	22	12	13	3	0	21	79	1355
2017	Non-supervisor	22	23	21	14	15	4	1	24	76	3218

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	13	1015
2017	Non-supervisor	22	2322

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	36	1015
2017	Non-supervisor	39	2322

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	14	1015
2017	Non-supervisor	19	2322

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Supervisor	65	1015
2017	Non-supervisor	45	2322

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Supervisor	8	1015
2017	Non-supervisor	9	2322

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Supervisor	40	1015
2017	Non-supervisor	42	2322

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Supervisor	5	37	21	10	5	21	1006
2017	Non-supervisor	5	42	21	11	5	17	2268

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	6	17	17	22	29	2	7	26	56	1020
2017	Non-supervisor	9	22	15	19	25	2	7	34	49	2337

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Supervisor	1	5	11	18	55	2	8	6	81	1018
2017	Non-supervisor	2	8	10	18	54	3	6	11	78	2337

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 38. Are you a supervisor?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.