2017 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 116. Are you an Aboriginal person?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	41	12	8	7	73	15	280
2017	Non-Aboriginal	32	45	11	8	5	77	12	8068
2014	Aboriginal	30	44	11	8	6	75	14	257
2014	Non-Aboriginal	28	45	13	9	5	73	14	8630
2011	Aboriginal	34	36	16	9	6	69	15	289
2011	Non-Aboriginal	33	41	13	8	4	75	12	10113
2008	Aboriginal	32	45	7	11	4	77	15	231
2008	Non-Aboriginal	34	42	12	7	4	76	12	7573

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	34	14	11	13	0	0	61	24	279
2017	Non-Aboriginal	29	37	15	10	8	0	0	66	19	8058

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	51	33	10	3	3	84	5	279
2017	Non-Aboriginal	50	36	9	3	2	86	5	8053
2014	Aboriginal	61	28	6	3	2	89	6	257
2014	Non-Aboriginal	57	31	8	3	1	88	4	8625
2011	Aboriginal	58	28	9	3	2	86	5	290
2011	Non-Aboriginal	56	32	8	2	1	88	3	10125

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	43	34	12	7	4	77	11	279
2017	Non-Aboriginal	39	40	11	6	3	80	9	8034
2014	Aboriginal	38	39	13	5	5	76	10	256
2014	Non-Aboriginal	36	42	12	6	3	78	9	8619
2011	Aboriginal	40	36	12	8	5	76	13	291
2011	Non-Aboriginal	39	42	11	6	3	81	8	10122
2008	Aboriginal	40	43	7	7	3	83	9	231
2008	Non-Aboriginal	40	43	10	6	2	83	8	7599

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	27	19	8	14	0	59	22	280
2017	Non-Aboriginal	31	34	18	9	6	1	66	15	8049
2014	Aboriginal	24	37	19	9	10	1	61	19	257
2014	Non-Aboriginal	24	38	20	10	7	1	63	18	8625
2011	Aboriginal	24	34	22	11	9	1	58	20	287
2011	Non-Aboriginal	25	37	20	11	6	1	63	17	10123

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	29	16	11	12	0	61	23	280
2017	Non-Aboriginal	30	37	17	10	6	0	68	15	8053
2014	Aboriginal	25	37	23	7	8	0	62	15	257
2014	Non-Aboriginal	24	40	19	11	6	0	65	17	8623
2011	Aboriginal	24	37	20	12	7	0	61	19	286
2011	Non-Aboriginal	25	40	19	11	5	1	65	16	10102
2008	Aboriginal	27	37	16	12	7	1	65	19	231
2008	Non-Aboriginal	25	41	16	12	6	0	66	18	7598

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	31	22	17	11	13	5	1	56	26	280
2017	Non-Aboriginal	28	27	20	11	9	4	1	58	21	8061
2014	Aboriginal	25	22	26	11	11	4	1	50	23	257
2014	Non-Aboriginal	24	27	20	13	10	5	1	55	24	8626
2011	Aboriginal	28	24	22	9	13	4	1	55	22	289
2011	Non-Aboriginal	25	27	20	13	9	5	1	55	23	10108
2008	Aboriginal	25	25	24	9	13	4	0	52	23	230
2008	Non-Aboriginal	25	30	18	13	9	5	1	58	23	7600

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	39	30	14	8	6	1	1	71	15	279
2017	Non-Aboriginal	44	32	11	6	4	2	1	79	10	8064
2014	Aboriginal	37	33	13	8	6	2	1	72	15	257
2014	Non-Aboriginal	42	33	12	6	4	2	1	77	10	8626
2011	Aboriginal	43	27	15	8	6	1	0	71	14	290
2011	Non-Aboriginal	43	32	13	6	4	2	0	77	10	10119
2008	Aboriginal	41	28	11	8	9	3	0	71	17	231
2008	Non-Aboriginal	42	32	12	7	5	2	1	75	12	7605

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	37	34	10	10	7	0	0	72	18	279
2017	Non-Aboriginal	43	35	9	8	5	1	0	78	12	8064
2014	Aboriginal	38	34	10	9	7	2	1	74	16	257
2014	Non-Aboriginal	40	35	11	8	5	0	0	76	13	8626
2011	Aboriginal	43	30	12	6	8	0	0	73	15	286
2011	Non-Aboriginal	41	35	11	8	5	0	0	76	13	10120
2008	Aboriginal	39	33	10	8	9	1	0	73	18	232
2008	Non-Aboriginal	39	35	11	9	6	1	0	75	14	7599

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	47	27	10	7	8	0	0	74	15	280
2017	Non-Aboriginal	52	28	10	6	5	0	0	80	11	8044
2014	Aboriginal	46	27	13	7	6	0	1	74	13	257
2014	Non-Aboriginal	47	32	11	6	5	1	0	79	10	8621

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	37	16	9	9	6	0	64	19	280
2017	Non-Aboriginal	26	34	17	8	6	8	0	66	15	8063
2014	Aboriginal	22	33	16	14	8	6	0	58	24	257
2014	Non-Aboriginal	24	35	17	8	5	10	0	67	15	8625
2011	Aboriginal	24	31	15	14	9	6	1	60	25	291
2011	Non-Aboriginal	25	32	19	8	6	10	1	63	16	10108

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	24	31	18	13	13	1	55	27	280
2017	Non-Aboriginal	22	33	19	13	9	3	57	23	8062
2014	Aboriginal	20	33	18	14	12	3	54	27	257
2014	Non-Aboriginal	19	34	21	13	9	3	55	23	8626
2011	Aboriginal	22	26	22	17	11	2	49	28	288
2011	Non-Aboriginal	20	33	22	12	10	3	54	23	10102
2008	Aboriginal	25	27	17	12	16	3	54	29	232
2008	Non-Aboriginal	19	34	20	13	10	3	55	24	7600

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	16	28	24	14	14	5	45	30	280
2017	Non-Aboriginal	16	30	22	16	10	6	49	28	8057
2014	Aboriginal	14	28	22	16	14	6	45	32	257
2014	Non-Aboriginal	13	29	25	17	10	6	46	28	8623
2011	Aboriginal	12	32	20	20	10	5	47	32	290
2011	Non-Aboriginal	12	33	24	16	9	7	48	27	10114
2008	Aboriginal	12	29	17	22	13	7	44	38	232
2008	Non-Aboriginal	9	32	22	18	11	8	45	31	7598

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	19	29	16	14	15	6	51	31	279
2017	Non-Aboriginal	21	31	19	13	11	6	55	25	8068
2014	Aboriginal	18	25	22	13	16	6	46	30	257
2014	Non-Aboriginal	16	29	21	15	12	8	49	29	8622
2011	Aboriginal	14	32	17	13	15	8	50	31	290
2011	Non-Aboriginal	15	32	20	15	10	8	51	27	10116
2008	Aboriginal	16	25	18	15	17	8	44	36	232
2008	Non-Aboriginal	12	31	20	15	12	10	48	30	7603

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	30	20	17	12	4	49	30	279
2017	Non-Aboriginal	17	34	19	15	10	3	54	27	8052
2014	Aboriginal	15	31	16	19	17	3	47	37	256
2014	Non-Aboriginal	14	34	21	17	11	3	50	29	8621
2011	Aboriginal	13	36	17	16	14	4	51	31	291
2011	Non-Aboriginal	15	37	20	16	9	3	54	26	10101
2008	Aboriginal	17	34	17	17	12	4	52	30	231
2008	Non-Aboriginal	15	38	18	18	9	3	54	28	7598

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	30	17	13	12	0	57	26	280
2017	Non-Aboriginal	26	36	17	12	9	0	62	21	8064
2014	Aboriginal	20	33	18	15	12	1	54	28	257
2014	Non-Aboriginal	22	36	19	14	9	0	58	23	8628
2011	Aboriginal	21	37	16	16	10	0	58	26	291
2011	Non-Aboriginal	23	38	18	12	8	0	62	20	10124

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	26	36	16	10	11	0	0	62	22	280
2017	Non-Aboriginal	28	43	13	10	6	0	0	71	16	8068

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	10	21	20	16	14	16	3	38	37	280
2017	Non-Aboriginal	12	22	19	16	11	18	3	42	34	8069
2014	Aboriginal	12	23	24	14	14	10	3	40	32	256
2014	Non-Aboriginal	10	23	20	17	13	14	2	40	36	8623

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	36	34	11	9	9	1	0	70	18	280
2017	Non-Aboriginal	37	36	12	8	5	1	1	74	14	8066
2014	Aboriginal	37	33	13	12	5	0	0	70	17	257
2014	Non-Aboriginal	37	38	12	8	5	1	0	75	13	8628
2011	Aboriginal	36	34	15	7	7	0	0	71	14	290
2011	Non-Aboriginal	37	38	12	7	5	1	0	75	12	10127
2008	Aboriginal	38	27	14	10	9	1	0	66	19	232
2008	Non-Aboriginal	35	35	13	9	6	1	1	72	15	7606

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	33	11	9	6	3	5	72	17	77
2017	Non-Aboriginal	25	36	15	9	5	3	7	68	16	2080
2014	Aboriginal	31	34	12	9	8	1	5	69	18	65
2014	Non-Aboriginal	25	36	16	9	5	3	6	67	16	2165

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	29	17	12	10	3	2	58	23	277
2017	Non-Aboriginal	29	37	14	11	6	2	1	68	17	8057
2014	Aboriginal	22	38	16	14	7	1	2	62	21	256
2014	Non-Aboriginal	24	42	14	11	6	2	1	68	18	8628
2011	Aboriginal	26	34	14	14	10	2	0	61	25	290
2011	Non-Aboriginal	27	40	14	11	5	2	1	69	17	10123
2008	Aboriginal	27	34	18	11	9	1	0	62	20	232
2008	Non-Aboriginal	28	39	13	11	5	2	1	69	17	7599

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	23	17	16	14	7	2	48	33	280
2017	Non-Aboriginal	27	29	15	10	8	10	1	63	21	8062
2014	Aboriginal	28	23	20	11	10	5	3	55	23	256
2014	Non-Aboriginal	25	30	16	11	8	8	2	61	21	8626
2011	Aboriginal	28	23	16	15	12	6	1	54	29	287
2011	Non-Aboriginal	30	29	15	10	8	8	1	64	19	10120
2008	Aboriginal	29	25	16	11	12	7	0	58	25	231
2008	Non-Aboriginal	29	31	14	10	7	8	1	66	19	7602

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	26	33	12	12	16	1	59	28	279
2017	Non-Aboriginal	27	39	12	14	8	0	66	22	8066
2014	Aboriginal	25	36	15	14	10	0	61	24	257
2014	Non-Aboriginal	25	38	13	15	9	0	64	23	8630
2011	Aboriginal	30	39	13	9	8	1	70	17	289
2011	Non-Aboriginal	30	41	12	11	5	1	72	15	10119
2008	Aboriginal	27	42	13	8	8	0	70	17	232
2008	Non-Aboriginal	29	42	13	10	5	1	72	15	7604

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	41	39	9	5	6	0	79	12	280
2017	Non-Aboriginal	39	40	11	7	3	0	79	10	8062
2014	Aboriginal	32	41	14	7	5	1	74	12	257
2014	Non-Aboriginal	37	40	13	7	4	0	77	11	8627
2011	Aboriginal	40	31	15	8	5	0	71	13	288
2011	Non-Aboriginal	40	37	12	7	3	0	78	10	10112
2008	Aboriginal	37	39	8	11	5	0	76	15	232
2008	Non-Aboriginal	36	42	11	7	3	0	79	10	7604

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	46	36	7	6	5	82	11	279
2017	Non-Aboriginal	46	38	8	5	3	84	8	8052
2014	Aboriginal	39	35	13	8	5	74	13	256
2014	Non-Aboriginal	43	39	9	6	3	82	9	8625
2011	Aboriginal	43	35	12	5	5	78	10	289
2011	Non-Aboriginal	45	39	8	5	3	84	8	10125
2008	Aboriginal	40	43	7	7	3	83	10	232
2008	Non-Aboriginal	43	42	8	4	3	85	7	7607

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	25	32	17	14	11	1	58	25	280
2017	Non-Aboriginal	26	35	16	12	8	3	63	20	8049
2014	Aboriginal	26	26	16	15	14	2	53	30	256
2014	Non-Aboriginal	20	33	18	16	12	2	54	28	8618
2011	Aboriginal	27	34	17	9	11	2	61	21	289
2011	Non-Aboriginal	24	36	18	13	8	2	61	21	10115
2008	Aboriginal	21	40	15	11	11	1	63	22	232
2008	Non-Aboriginal	21	39	18	12	8	2	61	21	7603

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	19	22	18	18	18	2	4	43	38	279
2017	Non-Aboriginal	23	30	15	14	14	3	2	55	29	8061
2014	Aboriginal	19	21	15	14	26	3	2	43	42	257
2014	Non-Aboriginal	15	26	17	17	19	3	3	43	39	8626
2011	Aboriginal	17	27	17	13	24	2	1	45	37	290
2011	Non-Aboriginal	17	30	17	16	16	2	2	49	34	10118
2008	Aboriginal	17	27	12	20	21	2	1	46	42	232
2008	Non-Aboriginal	19	34	14	14	15	2	2	55	30	7592

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	31	33	14	12	9	0	64	21	279
2017	Non-Aboriginal	28	39	15	11	7	0	68	18	8044
2014	Aboriginal	24	40	12	13	10	1	64	24	256
2014	Non-Aboriginal	21	41	15	14	9	0	63	23	8626
2011	Aboriginal	29	40	10	12	7	1	70	20	289
2011	Non-Aboriginal	29	40	14	10	6	0	70	16	10113

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	36	31	10	15	7	68	22	279
2017	Non-Aboriginal	33	35	15	10	6	69	16	8048
2014	Aboriginal	28	35	20	8	9	63	17	257
2014	Non-Aboriginal	27	38	16	11	7	65	18	8628

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	31	13	12	10	65	22	279
2017	Non-Aboriginal	31	38	14	10	6	70	16	8046
2014	Aboriginal	26	35	20	11	7	62	19	257
2014	Non-Aboriginal	28	40	15	10	6	68	16	8624
2011	Aboriginal	36	37	14	10	4	72	13	289
2011	Non-Aboriginal	34	42	13	7	3	76	11	10111

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	31	25	10	11	1	0	53	22	280
2017	Non-Aboriginal	20	36	22	10	6	5	0	60	17	8055

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	45	27	9	10	8	0	0	72	19	280
2017	Non-Aboriginal	43	35	10	7	4	0	1	79	11	8054
2014	Aboriginal	34	33	13	12	7	1	1	68	19	257
2014	Non-Aboriginal	36	36	13	9	5	0	1	73	14	8625
2011	Aboriginal	34	36	13	10	6	0	1	71	16	291
2011	Non-Aboriginal	38	36	12	8	4	0	1	76	12	10116

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	24	11	10	11	2	11	64	23	279
2017	Non-Aboriginal	37	24	11	8	7	2	11	71	17	8053
2014	Aboriginal	25	23	11	13	14	1	13	56	31	257
2014	Non-Aboriginal	29	24	12	10	11	2	13	62	25	8630
2011	Aboriginal	29	23	10	10	15	2	10	59	29	291
2011	Non-Aboriginal	32	23	11	11	9	2	12	64	23	10117
2008	Aboriginal	32	22	9	9	15	3	11	62	28	232
2008	Non-Aboriginal	34	23	10	11	10	2	11	66	23	7596

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	36	34	16	7	5	0	1	72	12	280
2017	Non-Aboriginal	35	35	16	8	5	0	1	71	13	8067
2014	Aboriginal	29	37	21	6	6	1	0	66	12	257
2014	Non-Aboriginal	38	34	16	7	4	0	1	72	11	8632
2011	Aboriginal	32	34	18	7	9	0	0	66	16	289
2011	Non-Aboriginal	34	34	18	8	5	0	1	69	13	10117
2008	Aboriginal	29	32	21	13	5	0	0	61	18	232
2008	Non-Aboriginal	28	35	20	10	6	0	0	64	16	7595

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	23	5	6	8	1	4	81	14	278
2017	Non-Aboriginal	58	24	6	3	3	2	3	86	7	8057
2014	Aboriginal	44	22	12	7	8	2	6	72	16	257
2014	Non-Aboriginal	46	25	8	5	6	3	6	79	12	8631
2011	Aboriginal	38	36	7	6	5	3	5	80	12	290
2011	Non-Aboriginal	43	28	10	7	6	2	4	77	13	10129

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	Aboriginal	31	34	35	279
2017	Non-Aboriginal	28	40	32	8064
2014	Aboriginal	33	33	34	256
2014	Non-Aboriginal	28	38	33	8626
2011	Aboriginal	39	32	30	291
2011	Non-Aboriginal	30	39	31	10124

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	Aboriginal	18	29	43	1	3	6	90
2017	Non-Aboriginal	19	28	34	5	8	6	2229
2014	Aboriginal	14	28	33	12	9999	13	85
2014	Non-Aboriginal	21	28	33	7	9999	11	2499
2011	Aboriginal	13	33	36	8	9999	9	112
2011	Non-Aboriginal	21	30	33	6	9999	11	3052

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	33	45	13	3	6	0	78	9	279
2017	Non-Aboriginal	37	43	11	5	3	0	81	8	8063
2014	Aboriginal	39	40	10	6	4	1	80	10	257
2014	Non-Aboriginal	36	43	12	5	3	1	79	8	8624
2011	Aboriginal	38	42	11	6	3	0	80	9	290
2011	Non-Aboriginal	37	42	12	6	3	1	79	9	10123
2008	Aboriginal	41	41	10	5	4	0	81	9	231
2008	Non-Aboriginal	41	40	11	5	3	1	81	8	7596

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	23	39	19	11	6	1	63	18	280
2017	Non-Aboriginal	23	43	19	9	4	2	67	14	8056
2014	Aboriginal	25	36	19	9	9	1	63	18	257
2014	Non-Aboriginal	23	43	19	9	4	2	68	13	8633
2011	Aboriginal	27	41	17	8	6	1	69	14	290
2011	Non-Aboriginal	27	43	16	9	4	2	71	12	10104

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	15	27	31	17	5	1	3	23	44	277
2017	Non-Aboriginal	13	26	34	16	7	1	3	23	41	8032
2014	Aboriginal	15	32	31	15	5	2	1	20	48	256
2014	Non-Aboriginal	12	30	35	15	6	1	2	21	42	8617
2011	Aboriginal	17	32	28	14	4	2	2	19	52	290
2011	Non-Aboriginal	12	29	34	16	6	1	2	23	42	10094
2008	Aboriginal	15	36	28	12	6	1	2	19	52	232
2008	Non-Aboriginal	13	31	33	15	6	1	2	21	45	7597

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	16	22	27	19	8	1	6	29	42	275
2017	Non-Aboriginal	12	21	29	19	11	3	4	33	36	8016
2014	Aboriginal	15	23	30	17	10	2	3	28	40	257
2014	Non-Aboriginal	12	22	30	20	9	3	3	32	36	8606
2011	Aboriginal	17	22	29	19	8	4	2	29	41	290
2011	Non-Aboriginal	10	21	30	20	12	3	4	34	34	10085
2008	Aboriginal	16	26	29	14	9	3	3	24	45	232
2008	Non-Aboriginal	13	23	29	20	10	3	3	31	38	7572

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	22	30	13	4	1	7	19	49	276
2017	Non-Aboriginal	18	25	29	14	7	2	5	22	46	8022
2014	Aboriginal	22	30	28	11	6	1	3	17	54	257
2014	Non-Aboriginal	21	27	27	13	6	2	4	20	51	8610
2011	Aboriginal	26	25	26	11	6	2	4	18	54	289
2011	Non-Aboriginal	21	27	27	12	7	2	5	20	51	10086
2008	Aboriginal	29	29	18	14	3	5	2	19	62	228
2008	Non-Aboriginal	22	26	26	13	6	2	4	21	51	7573

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	10	17	29	27	8	2	7	38	30	275
2017	Non-Aboriginal	11	19	33	22	11	1	3	34	32	8004
2014	Aboriginal	13	20	37	21	7	1	2	28	34	256
2014	Non-Aboriginal	10	21	35	21	9	1	3	31	33	8597
2011	Aboriginal	11	27	30	19	8	1	3	29	40	285
2011	Non-Aboriginal	11	23	35	20	8	1	3	29	35	10072
2008	Aboriginal	11	28	29	21	8	1	2	30	40	230
2008	Non-Aboriginal	13	23	33	20	8	1	2	29	37	7567

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	22	22	30	12	6	2	5	20	47	277
2017	Non-Aboriginal	17	24	27	17	10	2	4	29	43	8011
2014	Aboriginal	25	25	24	14	7	2	3	22	53	257
2014	Non-Aboriginal	20	27	27	14	8	1	3	23	49	8609
2011	Aboriginal	22	30	22	14	7	2	3	22	55	290
2011	Non-Aboriginal	18	25	28	16	8	1	4	25	45	10093
2008	Aboriginal	22	31	22	12	8	1	4	22	55	232
2008	Non-Aboriginal	19	26	27	15	8	1	4	25	47	7571

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	18	26	18	8	4	6	29	43	276
2017	Non-Aboriginal	14	20	26	20	12	3	5	35	37	8035
2014	Aboriginal	17	20	23	21	10	4	5	33	41	257
2014	Non-Aboriginal	11	19	27	23	13	3	5	38	32	8609
2011	Aboriginal	16	19	26	21	9	5	3	33	38	288
2011	Non-Aboriginal	11	19	27	23	13	3	5	38	33	10075
2008	Aboriginal	21	25	25	14	8	4	3	23	50	232
2008	Non-Aboriginal	14	23	27	19	9	3	5	30	40	7582

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	19	26	29	13	5	3	5	19	50	278
2017	Non-Aboriginal	17	25	32	13	7	2	3	21	45	8030
2014	Aboriginal	21	24	35	11	6	2	2	18	46	257
2014	Non-Aboriginal	18	25	32	12	7	2	3	20	46	8619

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	41	27	8	10	12	1	1	69	23	278
2017	Non-Aboriginal	45	32	9	7	5	1	0	78	13	8055
2014	Aboriginal	35	33	11	11	8	2	0	70	19	257
2014	Non-Aboriginal	43	32	10	8	5	1	0	76	14	8630

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	42	36	7	10	5	78	15	278
2017	Non-Aboriginal	44	39	8	6	3	83	9	8056
2014	Aboriginal	35	43	9	9	4	78	13	256
2014	Non-Aboriginal	41	42	8	6	3	83	9	8629

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	37	31	19	5	6	3	0	70	11	280
2017	Non-Aboriginal	39	37	14	3	2	4	1	80	6	8054
2014	Aboriginal	38	36	16	3	4	3	0	76	7	257
2014	Non-Aboriginal	39	38	13	3	2	5	1	82	5	8622

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	40	34	12	7	6	1	75	13	280
2017	Non-Aboriginal	39	41	11	4	2	2	82	6	8052
2014	Aboriginal	35	35	14	7	5	3	72	13	256
2014	Non-Aboriginal	38	39	13	5	2	3	80	7	8626
2011	Aboriginal	28	40	15	7	7	4	70	14	290
2011	Non-Aboriginal	31	41	16	5	3	4	75	9	10113

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	41	36	11	5	6	0	77	11	279
2017	Non-Aboriginal	44	39	9	5	3	0	83	8	8057
2014	Aboriginal	41	34	12	7	5	1	76	12	256
2014	Non-Aboriginal	42	39	11	4	3	0	82	7	8619
2011	Aboriginal	39	35	14	5	7	0	75	12	288
2011	Non-Aboriginal	38	41	12	5	3	1	79	9	10098
2008	Aboriginal	33	38	12	8	8	0	72	17	231
2008	Non-Aboriginal	34	42	13	6	4	0	76	11	7601

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	24	27	20	11	11	4	2	55	23	277
2017	Non-Aboriginal	27	32	16	8	7	6	5	66	17	8057
2014	Aboriginal	25	32	20	13	7	1	2	59	20	257
2014	Non-Aboriginal	28	34	16	9	6	4	3	67	16	8629

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	29	36	21	6	4	4	0	68	10	279
2017	Non-Aboriginal	32	44	13	4	2	4	0	80	6	8050
2014	Aboriginal	37	42	10	5	3	3	0	82	8	256
2014	Non-Aboriginal	33	45	12	4	1	4	1	82	5	8629
2011	Aboriginal	32	39	15	5	3	4	0	75	9	290
2011	Non-Aboriginal	33	42	15	4	2	5	1	79	6	10097

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	36	34	12	8	8	1	1	72	16	280
2017	Non-Aboriginal	33	39	12	9	4	3	1	75	13	8036
2014	Aboriginal	36	35	14	7	6	2	1	73	13	256
2014	Non-Aboriginal	37	40	11	6	3	3	1	80	9	8625
2011	Aboriginal	39	37	9	7	5	2	0	78	13	289
2011	Non-Aboriginal	38	37	11	7	3	3	1	78	10	10101
2008	Aboriginal	43	30	8	9	6	4	0	76	16	232
2008	Non-Aboriginal	36	36	11	8	5	4	1	75	13	7601

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	19	36	19	10	11	4	1	58	23	279
2017	Non-Aboriginal	20	32	22	11	7	6	2	57	19	8055
2014	Aboriginal	21	33	23	9	8	5	0	57	19	257
2014	Non-Aboriginal	21	33	22	10	6	6	2	59	17	8624
2011	Aboriginal	19	28	24	14	8	6	1	51	23	291
2011	Non-Aboriginal	17	33	24	11	6	6	2	55	19	10108

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	14	22	19	15	21	5	5	40	40	279
2017	Non-Aboriginal	16	25	19	13	13	11	3	48	30	8045
2014	Aboriginal	13	19	21	16	21	8	2	36	41	257
2014	Non-Aboriginal	14	25	20	15	13	11	2	45	32	8617
2011	Aboriginal	12	20	14	19	23	11	1	36	47	291
2011	Non-Aboriginal	14	23	21	14	11	13	4	44	30	10104

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	31	41	6	13	8	72	21	280
2017	Non-Aboriginal	32	46	5	11	5	78	16	8069
2014	Aboriginal	34	37	7	12	9	71	22	257
2014	Non-Aboriginal	33	46	6	10	4	80	14	8630
2011	Aboriginal	39	40	6	10	5	79	15	291
2011	Non-Aboriginal	37	46	5	9	3	83	12	10123
2008	Aboriginal	34	42	7	12	4	77	16	232
2008	Non-Aboriginal	39	45	5	7	3	85	10	7601

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	36	39	8	10	7	75	17	280
2017	Non-Aboriginal	40	38	7	9	5	79	14	8063
2014	Aboriginal	40	36	9	10	5	76	15	257
2014	Non-Aboriginal	42	38	7	8	4	81	12	8624
2011	Aboriginal	36	38	11	9	6	75	14	288
2011	Non-Aboriginal	41	39	8	8	4	80	12	10097

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	38	43	9	7	4	81	10	280
2017	Non-Aboriginal	47	38	7	5	2	86	7	8042
2014	Aboriginal	41	39	9	7	4	80	11	257
2014	Non-Aboriginal	45	40	8	5	2	85	7	8622

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	59	26	8	4	2	0	1	85	7	280
2017	Non-Aboriginal	65	25	4	3	1	0	1	92	4	8051
2014	Aboriginal	58	26	8	4	2	2	0	86	6	257
2014	Non-Aboriginal	65	26	4	3	1	0	1	92	4	8628
2011	Aboriginal	60	28	5	3	1	1	1	90	4	291
2011	Non-Aboriginal	68	23	4	3	1	0	0	92	4	10123
2008	Aboriginal	64	23	7	3	2	1	0	88	5	232
2008	Non-Aboriginal	67	24	4	3	1	0	1	92	4	7597

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	57	28	5	7	2	1	86	9	280
2017	Non-Aboriginal	58	25	6	7	3	1	83	10	8065
2014	Aboriginal	53	26	7	8	4	2	81	12	256
2014	Non-Aboriginal	55	25	7	8	3	1	81	11	8620
2011	Aboriginal	50	26	9	7	5	1	78	13	289
2011	Non-Aboriginal	58	23	6	8	4	1	81	12	10122
2008	Aboriginal	54	24	9	6	5	2	80	11	232
2008	Non-Aboriginal	57	23	6	9	4	1	81	13	7589

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	59	22	7	4	4	1	4	85	8	278
2017	Non-Aboriginal	66	20	5	4	2	0	2	88	6	8059
2014	Aboriginal	56	26	6	4	3	1	5	86	7	257
2014	Non-Aboriginal	67	19	5	4	3	0	2	88	7	8624
2011	Aboriginal	61	22	4	7	3	1	4	86	10	290
2011	Non-Aboriginal	65	19	6	5	3	0	2	86	8	10105
2008	Aboriginal	56	13	8	10	6	1	6	75	17	230
2008	Non-Aboriginal	62	18	5	6	4	0	5	84	10	7604

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	69	18	4	3	2	0	4	91	5	280
2017	Non-Aboriginal	79	14	3	1	1	0	2	94	3	8047
2014	Aboriginal	69	17	7	1	2	1	4	90	3	257
2014	Non-Aboriginal	77	15	3	2	2	0	2	94	3	8630
2011	Aboriginal	72	14	3	4	1	0	4	91	6	290
2011	Non-Aboriginal	78	13	3	2	2	0	2	93	4	10125
2008	Aboriginal	72	11	5	4	2	2	4	88	6	232
2008	Non-Aboriginal	78	10	3	2	2	0	4	92	5	7609

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	48	29	9	4	2	2	6	84	6	279
2017	Non-Aboriginal	56	25	7	4	2	1	3	85	7	8060
2014	Aboriginal	49	25	12	4	5	2	5	79	9	257
2014	Non-Aboriginal	54	26	8	5	2	1	3	84	7	8625

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	55	26	9	3	2	1	3	84	6	280
2017	Non-Aboriginal	66	23	5	2	1	2	2	92	3	8068
2014	Aboriginal	60	23	8	3	2	1	3	86	5	257
2014	Non-Aboriginal	64	24	5	2	1	2	2	92	3	8625
2011	Aboriginal	65	23	6	2	2	0	2	90	4	289
2011	Non-Aboriginal	68	20	5	2	1	1	2	91	3	10120
2008	Aboriginal	67	20	5	2	1	1	4	92	3	232
2008	Non-Aboriginal	67	21	5	2	1	1	2	91	4	7599

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	27	73	280
2017	Non-Aboriginal	16	84	8061
2014	Aboriginal	26	74	255
2014	Non-Aboriginal	17	83	8614

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	51	70
2017	Non-Aboriginal	47	1271
2014	Aboriginal	53	69
2014	Non-Aboriginal	45	1468

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	64	70
2017	Non-Aboriginal	63	1271
2014	Aboriginal	62	69
2014	Non-Aboriginal	64	1468

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	1271
2014	Non-Aboriginal	9	1468

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Aboriginal	70
2017	Non-Aboriginal	1271
2014	Non-Aboriginal	1468

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	11	70
2017	Non-Aboriginal	8	1271
2014	Non-Aboriginal	9	1468

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	5	1271
2014	Aboriginal	8	69
2014	Non-Aboriginal	4	1468

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	3	1271
2014	Non-Aboriginal	3	1468

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	47	70
2017	Non-Aboriginal	40	1271
2014	Aboriginal	39	69
2014	Non-Aboriginal	41	1467

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	49	70
2017	Non-Aboriginal	43	1271
2014	Aboriginal	59	69
2014	Non-Aboriginal	43	1467

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	48	70
2017	Non-Aboriginal	43	1271
2014	Aboriginal	37	69
2014	Non-Aboriginal	41	1467

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	40	70
2017	Non-Aboriginal	40	1271
2014	Aboriginal	45	69
2014	Non-Aboriginal	41	1467

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	39	70
2017	Non-Aboriginal	32	1271
2014	Aboriginal	29	69
2014	Non-Aboriginal	27	1467

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	62	70
2017	Non-Aboriginal	57	1271
2014	Aboriginal	66	69
2014	Non-Aboriginal	56	1467

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	46	70
2017	Non-Aboriginal	33	1271
2014	Aboriginal	29	69
2014	Non-Aboriginal	34	1467

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	2	1271
2014	Non-Aboriginal	1	1467

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	1271
2014	Aboriginal	11	69
2014	Non-Aboriginal	5	1467

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	16	70
2017	Non-Aboriginal	11	1271
2014	Aboriginal	16	69
2014	Non-Aboriginal	12	1467

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	46	70
2017	Non-Aboriginal	45	1271
2014	Aboriginal	51	69
2014	Non-Aboriginal	43	1467

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	32	70
2017	Non-Aboriginal	25	1271
2014	Aboriginal	25	69
2014	Non-Aboriginal	29	1467

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	15	70
2017	Non-Aboriginal	14	1271
2014	Aboriginal	14	69
2014	Non-Aboriginal	15	1467

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	61	70
2017	Non-Aboriginal	55	1272
2014	Aboriginal	51	69
2014	Non-Aboriginal	53	1467

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	39	70
2017	Non-Aboriginal	26	1272
2014	Aboriginal	31	69
2014	Non-Aboriginal	29	1467

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	13	70
2017	Non-Aboriginal	13	1272
2014	Aboriginal	17	69
2014	Non-Aboriginal	14	1467

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	23	70
2017	Non-Aboriginal	19	1272
2014	Aboriginal	24	69
2014	Non-Aboriginal	19	1467

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	13	70
2017	Non-Aboriginal	9	1272
2014	Aboriginal	14	69
2014	Non-Aboriginal	10	1467

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	70
2017	Non-Aboriginal	7	1272
2014	Non-Aboriginal	6	1467

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	10	70
2017	Non-Aboriginal	11	1272
2014	Aboriginal	15	69
2014	Non-Aboriginal	18	1467

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	14	70
2017	Non-Aboriginal	12	1272
2014	Aboriginal	16	69
2014	Non-Aboriginal	11	1467

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	24	70
2017	Non-Aboriginal	24	1272
2014	Aboriginal	28	69
2014	Non-Aboriginal	23	1467

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	9	64
2017	Non-Aboriginal	13	1185
2014	Aboriginal	15	66
2014	Non-Aboriginal	13	1376

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	25	64
2017	Non-Aboriginal	19	1185
2014	Aboriginal	13	66
2014	Non-Aboriginal	17	1376

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	11	64
2017	Non-Aboriginal	12	1185
2014	Aboriginal	13	66
2014	Non-Aboriginal	11	1376

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	7	1185
2014	Non-Aboriginal	9	1376

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	14	64
2017	Non-Aboriginal	11	1185
2014	Aboriginal	15	66
2014	Non-Aboriginal	11	1376

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	7	64
2017	Non-Aboriginal	13	1185
2014	Aboriginal	10	66
2014	Non-Aboriginal	13	1376

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	20	64
2017	Non-Aboriginal	18	1185
2014	Aboriginal	18	66
2014	Non-Aboriginal	14	1376

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	17	64
2017	Non-Aboriginal	9	1185
2014	Aboriginal	11	66
2014	Non-Aboriginal	7	1376

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	64
2017	Non-Aboriginal	12	1185
2014	Aboriginal	12	66
2014	Non-Aboriginal	13	1376

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	28	64
2017	Non-Aboriginal	24	1185
2014	Aboriginal	30	66
2014	Non-Aboriginal	24	1376

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	64
2017	Non-Aboriginal	10	1185
2014	Aboriginal	11	66
2014	Non-Aboriginal	9	1376

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	40	64
2017	Non-Aboriginal	45	1185
2014	Aboriginal	57	66
2014	Non-Aboriginal	43	1376

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	2	1185
2014	Non-Aboriginal	2	1376

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	46	64
2017	Non-Aboriginal	49	1185
2014	Aboriginal	65	66
2014	Non-Aboriginal	50	1376

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	64
2017	Non-Aboriginal	1	1185

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	16	64
2017	Non-Aboriginal	13	1185
2014	Aboriginal	14	66
2014	Non-Aboriginal	13	1376

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	91	9	70
2017	Non-Aboriginal	92	8	1273

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	14	16	26	6	11	22	5	41	23	280
2017	Non-Aboriginal	16	19	18	6	5	27	8	55	17	8063
2014	Aboriginal	14	18	22	6	12	22	6	45	24	257
2014	Non-Aboriginal	14	18	20	5	6	28	8	51	17	8628

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	24	32	21	8	8	7	1	61	17	280
2017	Non-Aboriginal	28	33	16	5	4	12	2	71	11	8050
2014	Aboriginal	25	29	21	5	9	11	2	61	15	257
2014	Non-Aboriginal	24	32	19	5	4	14	1	66	11	8628
2011	Aboriginal	26	34	20	7	5	8	0	65	13	291
2011	Non-Aboriginal	29	37	17	5	3	9	0	73	8	10110

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	14	86	279
2017	Non-Aboriginal	7	93	8044
2014	Aboriginal	10	90	257
2014	Non-Aboriginal	7	93	8609

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	48	38
2017	Non-Aboriginal	34	562
2014	Aboriginal	33	24
2014	Non-Aboriginal	35	564

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	82	38
2017	Non-Aboriginal	81	562
2014	Aboriginal	92	24
2014	Non-Aboriginal	84	564

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	38
2017	Non-Aboriginal	4	562
2014	Aboriginal	0	24
2014	Non-Aboriginal	3	564

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	Aboriginal	38
2014	Aboriginal	24
2014	Non-Aboriginal	564

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	9	562
2014	Non-Aboriginal	11	564

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	38
2017	Non-Aboriginal	5	562
2014	Aboriginal	0	24
2014	Non-Aboriginal	4	564

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	8	562
2014	Non-Aboriginal	8	564

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	31	38
2017	Non-Aboriginal	15	559
2014	Non-Aboriginal	16	565

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	38
2017	Non-Aboriginal	17	559
2014	Aboriginal	20	24
2014	Non-Aboriginal	17	565

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	38
2017	Non-Aboriginal	9	559
2014	Non-Aboriginal	9	565

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	4	559
2014	Non-Aboriginal	5	565

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	17	38
2017	Non-Aboriginal	28	559
2014	Aboriginal	22	24
2014	Non-Aboriginal	28	565

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	17	38
2017	Non-Aboriginal	25	559
2014	Aboriginal	19	24
2014	Non-Aboriginal	18	565

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	2	559
2014	Non-Aboriginal	2	565

Question 77h. Please indicate the type of discrimination you experienced. ...Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	38
2017	Non-Aboriginal	1	559

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	7	559
2014	Non-Aboriginal	4	565

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	15	559
2014	Non-Aboriginal	13	565

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	38

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	20	38
2017	Non-Aboriginal	15	559
2014	Non-Aboriginal	17	565

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	38

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	25	38
2017	Non-Aboriginal	26	559
2014	Aboriginal	56	24
2014	Non-Aboriginal	38	565

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	34	38
2017	Non-Aboriginal	30	561
2014	Aboriginal	39	24
2014	Non-Aboriginal	30	564

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	15	38
2017	Non-Aboriginal	15	561
2014	Aboriginal	19	24
2014	Non-Aboriginal	15	564

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	8	561
2014	Aboriginal	20	24
2014	Non-Aboriginal	10	564

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	22	38
2017	Non-Aboriginal	16	561
2014	Aboriginal	30	24
2014	Non-Aboriginal	19	564

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	5	561
2014	Non-Aboriginal	6	564

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	561
2014	Non-Aboriginal	7	564

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	7	561
2014	Aboriginal	20	24
2014	Non-Aboriginal	9	564

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	12	38
2017	Non-Aboriginal	7	561
2014	Non-Aboriginal	12	564

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	50	38
2017	Non-Aboriginal	48	561
2014	Aboriginal	38	24
2014	Non-Aboriginal	47	564

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	531
2014	Non-Aboriginal	4	521

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	13	531
2014	Aboriginal	22	22
2014	Non-Aboriginal	13	521

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	531
2014	Non-Aboriginal	3	521

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	3	531
2014	Aboriginal	0	22
2014	Non-Aboriginal	2	521

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	36
2017	Non-Aboriginal	3	531
2014	Aboriginal	0	22
2014	Non-Aboriginal	2	521

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	6	531
2014	Non-Aboriginal	7	521

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	14	36
2017	Non-Aboriginal	12	531
2014	Non-Aboriginal	11	521

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	11	531
2014	Aboriginal	0	22
2014	Non-Aboriginal	7	521

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	8	531
2014	Non-Aboriginal	9	521

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	22	36
2017	Non-Aboriginal	25	531
2014	Non-Aboriginal	19	521

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	8	531
2014	Non-Aboriginal	10	521

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	52	36
2017	Non-Aboriginal	43	531
2014	Aboriginal	54	22
2014	Non-Aboriginal	42	521

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	Non-Aboriginal	2	531
2014	Non-Aboriginal	3	521

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	65	36
2017	Non-Aboriginal	59	531
2014	Aboriginal	59	22
2014	Non-Aboriginal	64	521

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	0	36
2017	Non-Aboriginal	1	531

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	22	36
2017	Non-Aboriginal	13	531
2014	Non-Aboriginal	15	521

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	90	10	38
2017	Non-Aboriginal	91	9	562

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	16	23	4	6	28	7	50	15	279
2017	Non-Aboriginal	17	19	18	2	3	34	8	61	8	8061
2014	Aboriginal	17	16	23	3	6	29	6	51	14	257
2014	Non-Aboriginal	15	18	20	2	2	34	8	57	8	8624

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	30	28	20	4	6	11	2	66	11	278
2017	Non-Aboriginal	30	33	15	3	2	15	2	76	6	8056
2014	Aboriginal	32	23	21	3	6	14	2	65	10	256
2014	Non-Aboriginal	26	32	18	3	2	18	2	72	6	8628
2011	Aboriginal	30	38	16	4	3	8	0	74	8	289
2011	Non-Aboriginal	34	37	14	3	1	10	0	80	4	10102

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	22	78	280
2017	Non-Aboriginal	15	85	8058
2014	Aboriginal	19	81	256
2014	Non-Aboriginal	15	85	8602

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	Aboriginal	71	29	61
2017	Non-Aboriginal	78	22	1247
2014	Aboriginal	78	22	49
2014	Non-Aboriginal	81	19	1246

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	50	28	7	13	2	0	0	78	15	43
2017	Non-Aboriginal	44	39	6	7	3	0	0	83	10	983
2014	Aboriginal	39	36	15	5	4	0	0	76	9	38
2014	Non-Aboriginal	54	30	6	7	2	1	1	85	9	1002

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	34	43	11	5	0	2	5	83	6	280
2017	Non-Aboriginal	28	48	10	5	2	1	5	82	7	8066
2014	Aboriginal	37	45	9	4	1	2	1	85	5	256
2014	Non-Aboriginal	27	52	11	4	1	2	4	83	5	8623
2011	Aboriginal	32	47	11	7	1	0	2	80	8	285
2011	Non-Aboriginal	25	52	11	5	1	1	4	82	7	10112
2008	Aboriginal	33	45	9	6	1	1	5	83	8	231
2008	Non-Aboriginal	26	49	11	6	2	1	5	80	9	7607

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	15	22	20	8	7	18	10	51	21	280
2017	Non-Aboriginal	11	25	21	7	4	22	9	53	16	8049
2014	Aboriginal	12	23	28	7	4	17	10	47	15	257
2014	Non-Aboriginal	10	23	24	8	4	21	9	48	17	8623
2011	Aboriginal	14	22	25	8	5	18	7	49	18	290
2011	Non-Aboriginal	10	26	24	8	4	20	8	50	17	10105

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	39	29	10	7	3	7	5	77	11	280
2017	Non-Aboriginal	42	33	9	2	1	7	5	86	4	8063
2014	Aboriginal	37	30	16	5	3	7	2	74	9	257
2014	Non-Aboriginal	37	37	11	3	1	6	4	83	5	8627
2011	Aboriginal	37	32	12	5	3	8	3	77	9	290
2011	Non-Aboriginal	40	35	10	3	1	6	4	84	5	10111
2008	Aboriginal	37	36	10	4	2	5	5	81	7	232
2008	Non-Aboriginal	37	37	10	3	1	8	4	84	5	7609

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	32	30	14	6	4	8	6	72	12	279
2017	Non-Aboriginal	34	34	12	4	2	10	5	79	7	8049
2014	Aboriginal	31	30	18	4	7	9	1	68	12	256
2014	Non-Aboriginal	29	36	14	4	2	10	5	76	7	8619
2011	Aboriginal	32	26	17	4	5	12	3	69	11	289
2011	Non-Aboriginal	32	35	13	4	2	10	4	78	7	10092
2008	Aboriginal	33	31	15	5	8	4	4	69	15	232
2008	Non-Aboriginal	32	36	12	5	3	7	4	77	9	7608

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	51	23	10	8	7	0	0	74	16	280
2017	Non-Aboriginal	57	27	8	4	4	1	0	84	8	8057

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	21	10	5	8	2	0	76	13	280
2017	Non-Aboriginal	56	25	10	4	4	2	0	82	8	8063

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	24	41	13	7	9	6	0	69	17	280
2017	Non-Aboriginal	24	41	17	8	4	5	0	69	13	8052

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	16	33	19	16	15	1	0	49	32	280
2017	Non-Aboriginal	17	40	19	13	9	2	0	58	22	8061

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	19	20	15	24	0	3	38	41	280
2017	Non-Aboriginal	19	23	20	15	20	0	3	43	36	8051

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	17	30	25	15	11	0	2	48	27	279
2017	Non-Aboriginal	17	25	28	17	13	0	1	42	30	8059

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	28	27	12	8	0	4	51	20	280
2017	Non-Aboriginal	20	27	24	15	11	0	2	49	26	8047

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	16	22	20	20	15	3	4	41	37	280
2017	Non-Aboriginal	19	23	23	18	15	1	2	42	34	8051

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	45	20	15	4	3	0	13	75	8	279
2017	Non-Aboriginal	39	24	15	7	6	1	8	70	14	8033

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	27	29	25	9	8	0	2	57	17	279
2017	Non-Aboriginal	30	31	22	10	7	0	1	61	17	8039

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	28	28	18	15	7	0	3	58	23	280
2017	Non-Aboriginal	27	32	22	10	6	1	2	61	17	8025

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	27	20	15	14	0	3	50	30	279
2017	Non-Aboriginal	20	30	24	15	9	1	2	51	24	8038

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	25	24	21	15	11	0	3	51	28	280
2017	Non-Aboriginal	26	30	21	13	7	1	2	58	21	8039

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	21	30	20	14	11	0	3	53	27	279
2017	Non-Aboriginal	25	28	22	13	9	1	2	55	23	8022

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	48	26	15	3	5	0	3	76	8	279
2017	Non-Aboriginal	55	23	12	5	3	0	2	80	8	8046

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	62	16	8	5	4	0	5	82	10	280
2017	Non-Aboriginal	70	12	6	3	3	1	5	87	7	8049

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	54	25	9	5	4	0	3	81	10	279
2017	Non-Aboriginal	57	24	9	4	2	0	3	85	6	8046

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	60	15	10	5	8	0	1	76	14	279
2017	Non-Aboriginal	61	17	8	5	4	0	3	82	10	8053

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	53	13	6	2	1	0	24	87	5	280
2017	Non-Aboriginal	56	12	5	2	1	0	24	89	4	8045

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	63	20	8	2	1	0	7	89	3	276
2017	Non-Aboriginal	64	17	7	3	1	0	7	88	4	8007

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	60	15	9	5	6	0	5	79	12	280
2017	Non-Aboriginal	65	15	7	4	4	1	5	85	8	8055

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	46	30	15	4	3	0	3	78	7	279
2017	Non-Aboriginal	51	27	12	4	2	0	3	81	7	8044

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	12	23	39	16	10	0	0	35	26	280
2017	Non-Aboriginal	11	28	39	15	7	0	0	39	22	8064

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	12	21	39	18	10	0	1	28	33	280
2017	Non-Aboriginal	9	20	38	22	10	0	1	32	29	8037

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	28	22	23	12	13	2	0	29	71	280
2017	Non-Aboriginal	29	24	20	11	12	2	1	30	70	8070

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	25	194
2017	Non-Aboriginal	21	5437

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	28	194
2017	Non-Aboriginal	35	5437

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	21	194
2017	Non-Aboriginal	20	5437

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	51	194
2017	Non-Aboriginal	50	5437

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	7	194
2017	Non-Aboriginal	6	5437

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	Aboriginal	40	194
2017	Non-Aboriginal	40	5437

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	Aboriginal	7	41	17	10	6	19	191
2017	Non-Aboriginal	7	46	19	11	4	13	5318

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	13	14	18	16	29	3	7	30	50	193
2017	Non-Aboriginal	10	21	15	17	25	2	9	35	48	5472

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Aboriginal	7	8	9	19	47	3	7	16	74	193
2017	Non-Aboriginal	5	10	12	17	45	3	9	17	70	5477

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 116. Are you an Aboriginal person?

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.