2017 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - TI

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 33 44 11 6 6 0 0 78 11 18
2011 TI-07 36 27 18 9 9 0 0 64 18 11
2008 TI 38 38 23 0 0 0 0 77 0 13

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 56 44 0 0 0 0 0 100 0 18
2011 TI-07 55 45 0 0 0 0 0 100 0 11

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 33 44 17 6 0 0 0 78 6 18
2011 TI-07 36 27 27 9 0 0 0 64 9 11
2008 TI 36 43 21 0 0 0 0 79 0 14
2008 TI-07 30 40 30 0 0 0 0 70 0 10

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 11 56 6 22 6 0 0 67 28 18
2011 TI-07 9 55 0 27 9 0 0 64 36 11

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 11 33 17 28 11 0 0 44 39 18
2011 TI-07 9 27 18 27 18 0 0 36 45 11
2008 TI 14 43 29 7 7 0 0 57 14 14
2008 TI-07 20 30 30 10 10 0 0 50 20 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 22 33 11 11 17 0 6 59 29 18
2011 TI-07 18 27 9 9 27 0 9 50 40 11
2008 TI 21 29 14 21 14 0 0 50 36 14
2008 TI-07 30 30 0 20 20 0 0 60 40 10
Top of Page

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 39 44 6 6 6 0 0 83 11 18
2011 TI-07 45 36 9 9 0 0 0 82 9 11
2008 TI 36 29 7 21 7 0 0 64 29 14
2008 TI-07 40 20 10 20 10 0 0 60 30 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 33 39 11 6 11 0 0 72 17 18
2011 TI-07 45 45 0 0 9 0 0 91 9 11
2008 TI 14 43 7 14 21 0 0 57 36 14
2008 TI-07 10 60 10 10 10 0 0 70 20 10

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 22 44 22 0 6 6 0 71 6 18
2011 TI-07 27 45 18 0 9 0 0 73 9 11

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 17 39 6 28 11 0 0 56 39 18
2011 TI-07 18 45 0 18 18 0 0 64 36 11
2008 TI 7 21 36 29 7 0 0 29 36 14
2008 TI-07 10 30 30 20 10 0 0 40 30 10

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 6 44 11 28 11 0 0 50 39 18
2011 TI-07 0 64 0 27 9 0 0 64 36 11
2008 TI 0 21 7 43 7 21 0 27 64 14
2008 TI-07 0 30 0 50 10 10 0 33 67 10

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 11 39 17 17 17 0 0 50 33 18
2011 TI-07 9 45 18 0 27 0 0 55 27 11
2008 TI 0 21 29 7 21 21 0 27 36 14
2008 TI-07 0 30 20 10 30 10 0 33 44 10

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 6 33 17 28 11 6 0 41 41 18
2011 TI-07 0 36 27 18 18 0 0 36 36 11
2008 TI 0 36 14 43 0 7 0 38 46 14
2008 TI-07 0 30 10 50 0 10 0 33 56 10
Top of Page

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 11 22 39 17 11 0 0 33 28 18
2011 TI-07 18 18 27 18 18 0 0 36 36 11

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 11 39 39 0 11 0 0 50 11 18
2011 TI-07 18 45 27 0 9 0 0 64 9 11
2008 TI 7 57 0 14 21 0 0 64 36 14
2008 TI-07 10 60 0 10 20 0 0 70 30 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 28 39 17 6 0 6 6 75 6 18
2011 TI-07 27 45 18 9 0 0 0 73 9 11
2008 TI 57 21 14 7 0 0 0 79 7 14
2008 TI-07 50 20 20 10 0 0 0 70 10 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 33 28 22 0 0 6 11 73 0 18
2011 TI-07 36 27 27 0 0 0 9 70 0 11
2008 TI 21 43 7 7 7 14 0 75 17 14
2008 TI-07 10 50 0 10 10 20 0 75 25 10

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 6 67 6 22 0 0 0 72 22 18
2011 TI-07 0 55 9 36 0 0 0 55 36 11
2008 TI 0 71 29 0 0 0 0 71 0 14
2008 TI-07 0 80 20 0 0 0 0 80 0 10

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 44 33 17 6 0 0 0 78 6 18
2011 TI-07 36 27 27 9 0 0 0 64 9 11
2008 TI 29 50 14 7 0 0 0 79 7 14
2008 TI-07 20 60 10 10 0 0 0 80 10 10

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 56 39 6 0 0 0 0 94 0 18
2011 TI-07 36 55 9 0 0 0 0 91 0 11
2008 TI 57 21 14 7 0 0 0 79 7 14
2008 TI-07 40 30 20 10 0 0 0 70 10 10

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 17 22 44 6 11 0 0 39 17 18
2011 TI-07 18 18 45 9 9 0 0 36 18 11
2008 TI 7 43 43 0 7 0 0 50 7 14
2008 TI-07 10 50 40 0 0 0 0 60 0 10

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 0 33 6 33 28 0 0 33 61 18
2011 TI-07 0 36 9 18 36 0 0 36 55 11
2008 TI 7 21 14 21 29 0 7 31 54 14
2008 TI-07 10 20 20 30 10 0 10 33 44 10

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 22 28 22 22 6 0 0 50 28 18
2011 TI-07 27 27 18 18 9 0 0 55 27 11

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 17 56 11 6 6 0 6 76 12 18
2011 TI-07 18 45 9 9 9 0 9 70 20 11

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 17 61 11 11 0 0 0 78 11 18
2011 TI-07 18 55 9 18 0 0 0 73 18 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 56 33 0 6 0 6 0 94 6 18
2011 TI-07 55 36 0 9 0 0 0 91 9 11
2008 TI 50 29 0 7 14 0 0 79 21 14
2008 TI-07 40 30 0 10 20 0 0 70 30 10

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 6 39 39 11 6 0 0 44 17 18
2011 TI-07 0 18 55 18 9 0 0 18 27 11
2008 TI 0 50 29 14 7 0 0 50 21 14
2008 TI-07 0 30 40 20 10 0 0 30 30 10

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 28 33 22 0 6 0 11 69 6 18
2011 TI-07 36 36 27 0 0 0 0 73 0 11

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2011 TI 67 28 6 18
2011 TI-07 91 0 9 11

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2011 TI 42 8 17 17 9999 17 12
2011 TI-07 40 10 20 10 9999 20 10
Top of Page

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 17 44 17 17 6 0 0 61 22 18
2011 TI-07 27 45 0 18 9 0 0 73 27 11
2008 TI 29 43 14 14 0 0 0 71 14 14
2008 TI-07 20 40 20 20 0 0 0 60 20 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 22 22 28 11 17 0 0 44 28 18
2011 TI-07 27 27 27 0 18 0 0 55 18 11

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 0 11 50 33 0 0 6 35 12 18
2011 TI-07 0 18 55 27 0 0 0 27 18 11
2008 TI 14 7 57 21 0 0 0 21 21 14
2008 TI-07 20 10 40 30 0 0 0 30 30 10

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 33 11 17 22 0 6 11 27 53 18
2011 TI-07 36 18 18 18 0 0 9 20 60 11
2008 TI 21 21 29 29 0 0 0 29 43 14
2008 TI-07 30 20 20 30 0 0 0 30 50 10

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 0 28 28 39 6 0 0 44 28 18
2011 TI-07 0 27 36 36 0 0 0 36 27 11
2008 TI 29 29 29 0 7 0 7 8 62 14
2008 TI-07 30 30 30 0 10 0 0 10 60 10

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 0 22 44 33 0 0 0 33 22 18
2011 TI-07 0 27 64 9 0 0 0 9 27 11
2008 TI 7 14 57 14 7 0 0 21 21 14
2008 TI-07 0 20 60 10 10 0 0 20 20 10

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 17 28 39 6 11 0 0 17 44 18
2011 TI-07 18 27 45 0 9 0 0 9 45 11
2008 TI 0 31 46 23 0 0 0 23 31 13

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 0 11 17 22 39 0 11 69 13 18
2011 TI-07 0 18 18 27 36 0 0 64 18 11
2008 TI 0 0 29 36 14 7 14 64 0 14
2008 TI-07 0 0 40 30 20 10 0 56 0 10

Respectful workplace

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 11 44 28 6 6 6 0 59 12 18
2011 TI-07 9 55 27 9 0 0 0 64 9 11

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 22 39 17 11 11 0 0 61 22 18
2011 TI-07 27 27 9 18 18 0 0 55 36 11
2008 TI 21 50 14 14 0 0 0 71 14 14
2008 TI-07 30 40 10 20 0 0 0 70 20 10

Ethical workplace

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 44 44 6 0 0 6 0 94 0 18
2011 TI-07 45 55 0 0 0 0 0 100 0 11

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 28 28 22 6 6 11 0 63 13 18
2011 TI-07 36 18 27 9 0 9 0 60 10 11
2008 TI 36 21 21 7 7 0 7 62 15 14
2008 TI-07 40 10 20 10 10 0 10 56 22 10

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 11 44 17 17 11 0 0 56 28 18
2011 TI-07 18 45 9 9 18 0 0 64 27 11

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 12 29 35 12 0 12 0 47 13 17
2011 TI-07 18 36 27 18 0 0 0 55 18 11

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 33 50 6 6 6 0 0 83 11 18
2011 TI-07 36 55 0 9 0 0 0 91 9 11
2008 TI 43 43 7 0 0 7 0 92 0 14
2008 TI-07 40 40 10 0 0 10 0 89 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 33 39 17 11 0 0 0 72 11 18
2011 TI-07 36 27 18 18 0 0 0 64 18 11

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 72 11 6 0 11 0 0 83 11 18
2011 TI-07 82 0 9 0 9 0 0 82 9 11
2008 TI 57 29 0 7 7 0 0 86 14 14
2008 TI-07 50 40 0 0 10 0 0 90 10 10

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 56 22 17 6 0 0 0 78 6 18
2011 TI-07 64 18 18 0 0 0 0 82 0 11
2008 TI 50 21 7 14 7 0 0 71 21 14
2008 TI-07 40 30 10 20 0 0 0 70 20 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 61 11 11 0 17 0 0 72 17 18
2011 TI-07 64 9 9 0 18 0 0 73 18 11
2008 TI 50 21 7 0 7 0 14 83 8 14
2008 TI-07 60 20 0 0 0 0 20 100 0 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 61 6 22 0 11 0 0 67 11 18
2011 TI-07 64 9 18 0 9 0 0 73 9 11
2008 TI 71 7 0 0 7 0 14 92 8 14
2008 TI-07 70 10 0 0 0 0 20 100 0 10

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 61 22 6 6 6 0 0 83 11 18
2011 TI-07 73 18 0 9 0 0 0 91 9 11
2008 TI 36 43 21 0 0 0 0 79 0 14
2008 TI-07 50 50 0 0 0 0 0 100 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 28 22 39 11 0 0 0 50 11 18
2011 TI-07 27 9 45 18 0 0 0 36 18 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 33 22 39 0 0 6 0 59 0 18
2011 TI-07 36 18 45 0 0 0 0 55 0 11

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 28 50 6 17 0 0 0 78 17 18
2011 TI-07 45 36 9 9 0 0 0 82 9 11
2008 TI 21 50 21 7 0 0 0 71 7 14
2008 TI-07 30 30 30 10 0 0 0 60 10 10

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 17 17 50 11 0 6 0 35 12 18
2011 TI-07 27 18 45 9 0 0 0 45 9 11

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 33 44 17 0 0 6 0 82 0 18
2011 TI-07 36 55 9 0 0 0 0 91 0 11
2008 TI 21 43 36 0 0 0 0 64 0 14
2008 TI-07 20 40 40 0 0 0 0 60 0 10

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 TI 22 39 33 0 0 6 0 65 0 18
2011 TI-07 36 36 27 0 0 0 0 73 0 11
2008 TI 21 43 14 0 7 14 0 75 8 14
2008 TI-07 30 30 10 0 10 20 0 75 13 10
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