2017 Public Service Employee Survey Results by Theme for the Public Services and Procurement Canada by Question 106. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 43 11 6 4 0 0 80 10 2149
2017 3 to 10 years in current department or agency 30 44 11 9 6 0 0 74 15 3335
2017 11 to 20 years in current department or agency 30 46 12 8 4 0 0 76 12 1919
2017 More than 20 years in current department or agency 34 46 11 6 3 0 0 80 9 840
2014 Less than 3 years in current department or agency 31 45 11 9 5 0 0 76 14 1540
2014 3 to 10 years in current department or agency 27 44 14 9 6 0 0 71 15 4109
2014 11 to 20 years in current department or agency 28 45 12 10 5 0 0 73 15 1892
2014 More than 20 years in current department or agency 32 48 10 6 4 0 0 80 10 1297

Question 15. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 38 12 7 6 0 0 75 13 2146
2017 3 to 10 years in current department or agency 25 37 16 11 10 0 0 63 21 3330
2017 11 to 20 years in current department or agency 24 37 17 13 9 0 0 61 22 1919
2017 More than 20 years in current department or agency 30 35 16 11 8 0 0 66 18 837

Question 16. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 36 8 2 2 0 0 88 4 2148
2017 3 to 10 years in current department or agency 46 38 10 4 2 0 0 83 6 3326
2017 11 to 20 years in current department or agency 50 36 9 3 1 0 0 86 5 1918
2017 More than 20 years in current department or agency 56 34 7 3 1 0 0 90 3 836
2014 Less than 3 years in current department or agency 59 29 8 3 1 0 0 88 4 1542
2014 3 to 10 years in current department or agency 55 31 9 3 1 0 0 87 4 4105
2014 11 to 20 years in current department or agency 56 31 9 3 1 0 0 87 4 1893
2014 More than 20 years in current department or agency 64 28 6 1 1 0 0 92 2 1293

Question 20. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 37 8 4 3 0 0 84 8 2141
2017 3 to 10 years in current department or agency 34 41 12 8 4 0 0 76 12 3320
2017 11 to 20 years in current department or agency 37 42 13 5 3 0 0 79 8 1916
2017 More than 20 years in current department or agency 43 39 11 5 2 0 0 82 7 832
2014 Less than 3 years in current department or agency 40 38 11 6 4 0 0 79 10 1539
2014 3 to 10 years in current department or agency 33 42 14 7 4 0 0 76 10 4102
2014 11 to 20 years in current department or agency 35 43 13 6 3 0 0 79 9 1890
2014 More than 20 years in current department or agency 44 40 10 4 3 0 0 84 6 1296

Question 58. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 33 13 5 4 1 0 78 9 2144
2017 3 to 10 years in current department or agency 27 34 20 10 8 1 0 62 18 3325
2017 11 to 20 years in current department or agency 23 36 22 11 7 1 0 60 18 1916
2017 More than 20 years in current department or agency 29 31 20 12 6 1 0 61 18 837
2014 Less than 3 years in current department or agency 34 38 13 7 7 1 0 73 14 1542
2014 3 to 10 years in current department or agency 22 39 20 11 7 1 0 61 18 4103
2014 11 to 20 years in current department or agency 20 38 22 12 7 1 0 58 19 1891
2014 More than 20 years in current department or agency 24 37 20 11 7 1 0 62 18 1297

Question 59. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 36 11 5 4 0 0 80 9 2143
2017 3 to 10 years in current department or agency 26 37 18 11 7 0 0 64 18 3330
2017 11 to 20 years in current department or agency 22 39 19 13 6 0 0 61 19 1917
2017 More than 20 years in current department or agency 28 36 19 11 6 1 0 64 16 839
2014 Less than 3 years in current department or agency 35 39 12 8 5 1 0 75 13 1539
2014 3 to 10 years in current department or agency 22 40 20 11 6 0 0 63 17 4104
2014 11 to 20 years in current department or agency 20 41 21 12 6 1 0 61 18 1892
2014 More than 20 years in current department or agency 25 39 20 10 5 0 0 64 16 1296

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 26 17 9 7 5 1 65 17 2146
2017 3 to 10 years in current department or agency 25 25 21 13 11 4 1 53 26 3332
2017 11 to 20 years in current department or agency 24 28 21 12 9 4 1 56 22 1920
2017 More than 20 years in current department or agency 30 30 21 8 6 3 2 63 15 838
2014 Less than 3 years in current department or agency 28 26 19 11 10 6 1 57 23 1542
2014 3 to 10 years in current department or agency 23 25 21 14 11 5 1 51 27 4106
2014 11 to 20 years in current department or agency 23 30 20 12 9 5 1 56 22 1890
2014 More than 20 years in current department or agency 30 29 20 11 6 3 1 61 17 1296
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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 29 8 5 3 3 0 84 8 2148
2017 3 to 10 years in current department or agency 42 33 11 7 5 2 1 77 12 3333
2017 11 to 20 years in current department or agency 39 35 13 6 5 3 1 76 11 1919
2017 More than 20 years in current department or agency 41 33 12 6 5 3 1 76 12 838
2014 Less than 3 years in current department or agency 49 29 9 5 4 3 0 81 9 1540
2014 3 to 10 years in current department or agency 41 33 12 6 4 2 1 77 11 4106
2014 11 to 20 years in current department or agency 39 35 14 6 4 3 0 76 10 1891
2014 More than 20 years in current department or agency 42 33 12 7 4 2 0 76 11 1297

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 31 8 6 4 1 0 83 9 2147
2017 3 to 10 years in current department or agency 41 35 10 8 5 0 0 77 13 3334
2017 11 to 20 years in current department or agency 37 38 11 9 5 1 0 76 14 1918
2017 More than 20 years in current department or agency 40 34 11 9 6 1 0 75 15 839
2014 Less than 3 years in current department or agency 48 31 10 6 5 0 0 79 11 1541
2014 3 to 10 years in current department or agency 39 35 12 8 5 0 0 74 14 4104
2014 11 to 20 years in current department or agency 37 37 12 9 4 1 0 75 13 1892
2014 More than 20 years in current department or agency 38 36 12 9 4 0 0 75 13 1297

Question 37. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 60 24 6 5 4 0 0 85 9 2144
2017 3 to 10 years in current department or agency 50 28 10 6 5 0 0 78 12 3329
2017 11 to 20 years in current department or agency 46 30 12 6 5 1 0 77 11 1912
2017 More than 20 years in current department or agency 47 29 13 6 4 1 0 77 10 834
2014 Less than 3 years in current department or agency 52 29 8 6 5 0 0 81 11 1541
2014 3 to 10 years in current department or agency 45 32 11 6 5 1 0 78 11 4101
2014 11 to 20 years in current department or agency 45 33 11 6 4 1 0 79 10 1891
2014 More than 20 years in current department or agency 47 30 12 5 4 0 0 78 9 1296

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 33 13 4 4 8 0 77 8 2148
2017 3 to 10 years in current department or agency 23 35 17 10 7 8 0 63 18 3336
2017 11 to 20 years in current department or agency 19 36 19 9 6 10 0 62 17 1916
2017 More than 20 years in current department or agency 21 36 18 11 7 7 0 62 19 838
2014 Less than 3 years in current department or agency 34 34 12 6 3 11 1 76 10 1540
2014 3 to 10 years in current department or agency 22 36 17 9 6 10 0 64 17 4107
2014 11 to 20 years in current department or agency 21 35 19 8 5 12 0 64 14 1891
2014 More than 20 years in current department or agency 24 35 19 8 5 8 0 65 15 1295

Question 41. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 33 15 8 4 5 0 72 13 2147
2017 3 to 10 years in current department or agency 19 32 21 14 12 2 0 53 26 3335
2017 11 to 20 years in current department or agency 15 34 22 15 11 3 0 50 27 1919
2017 More than 20 years in current department or agency 18 35 20 15 11 2 0 54 26 836
2014 Less than 3 years in current department or agency 31 34 15 9 7 4 0 68 16 1541
2014 3 to 10 years in current department or agency 18 34 22 14 9 3 0 54 24 4106
2014 11 to 20 years in current department or agency 16 32 25 15 10 3 0 49 25 1891
2014 More than 20 years in current department or agency 18 33 22 16 8 3 0 53 25 1296

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 33 16 10 5 8 0 65 17 2147
2017 3 to 10 years in current department or agency 13 28 23 17 13 5 0 44 32 3330
2017 11 to 20 years in current department or agency 9 30 25 18 12 6 0 42 32 1919
2017 More than 20 years in current department or agency 12 30 24 18 12 4 0 44 31 836
2014 Less than 3 years in current department or agency 23 30 19 12 7 9 0 59 21 1539
2014 3 to 10 years in current department or agency 12 30 25 17 11 6 0 44 29 4104
2014 11 to 20 years in current department or agency 11 28 26 18 11 6 0 41 31 1893
2014 More than 20 years in current department or agency 12 29 28 17 9 4 0 43 27 1295

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 32 14 9 7 7 0 67 18 2148
2017 3 to 10 years in current department or agency 17 30 20 14 13 5 0 50 28 3335
2017 11 to 20 years in current department or agency 15 31 22 14 11 7 0 50 27 1920
2017 More than 20 years in current department or agency 17 32 20 15 12 4 0 51 28 839
2014 Less than 3 years in current department or agency 26 30 17 9 9 9 0 61 20 1540
2014 3 to 10 years in current department or agency 14 29 21 16 13 7 0 46 31 4103
2014 11 to 20 years in current department or agency 13 27 22 16 12 9 0 45 31 1891
2014 More than 20 years in current department or agency 15 30 23 14 11 6 0 48 28 1296

Question 44. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 35 15 12 6 5 0 65 20 2147
2017 3 to 10 years in current department or agency 14 33 20 17 13 2 0 49 30 3329
2017 11 to 20 years in current department or agency 12 35 22 16 11 3 0 49 28 1915
2017 More than 20 years in current department or agency 15 35 20 17 11 2 0 51 29 835
2014 Less than 3 years in current department or agency 24 35 16 12 9 4 0 61 22 1539
2014 3 to 10 years in current department or agency 12 34 22 18 12 2 0 47 30 4103
2014 11 to 20 years in current department or agency 12 33 22 19 12 3 0 46 32 1891
2014 More than 20 years in current department or agency 14 36 22 16 10 2 0 51 27 1295
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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 36 13 9 6 1 0 72 15 2149
2017 3 to 10 years in current department or agency 23 35 18 14 10 0 0 58 24 3333
2017 11 to 20 years in current department or agency 20 36 20 15 9 0 0 56 24 1920
2017 More than 20 years in current department or agency 27 35 17 12 9 0 0 62 21 837
2014 Less than 3 years in current department or agency 29 35 17 11 7 0 1 64 19 1542
2014 3 to 10 years in current department or agency 20 37 19 14 10 0 0 57 24 4105
2014 11 to 20 years in current department or agency 18 37 19 16 10 0 0 55 25 1892
2014 More than 20 years in current department or agency 23 35 20 13 9 0 0 58 22 1297

Question 13. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 42 13 9 5 0 0 72 15 2149
2017 3 to 10 years in current department or agency 26 41 14 12 7 0 0 67 19 3336
2017 11 to 20 years in current department or agency 27 44 14 10 4 0 0 72 14 1919
2017 More than 20 years in current department or agency 32 44 11 8 5 0 0 76 13 840

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 20 16 13 8 25 3 49 29 2150
2017 3 to 10 years in current department or agency 12 21 20 18 12 16 2 39 37 3335
2017 11 to 20 years in current department or agency 9 25 20 16 12 15 3 41 34 1921
2017 More than 20 years in current department or agency 11 25 22 16 12 12 2 42 32 839
2014 Less than 3 years in current department or agency 14 23 17 13 10 21 3 48 30 1543
2014 3 to 10 years in current department or agency 9 22 20 18 15 13 2 37 39 4100
2014 11 to 20 years in current department or agency 8 23 21 17 13 14 3 38 36 1891
2014 More than 20 years in current department or agency 10 27 24 19 11 8 2 41 33 1296

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 34 11 7 5 1 1 77 12 2149
2017 3 to 10 years in current department or agency 35 36 13 9 6 0 1 72 15 3337
2017 11 to 20 years in current department or agency 34 38 13 9 5 1 0 72 14 1917
2017 More than 20 years in current department or agency 36 38 12 7 5 1 0 75 13 838
2014 Less than 3 years in current department or agency 41 36 9 7 5 1 1 78 12 1541
2014 3 to 10 years in current department or agency 36 37 13 8 5 0 0 74 13 4108
2014 11 to 20 years in current department or agency 34 41 12 8 4 0 0 76 12 1890
2014 More than 20 years in current department or agency 37 37 13 7 4 1 0 75 12 1297

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 32 12 8 5 5 10 71 15 320
2017 3 to 10 years in current department or agency 26 36 13 9 7 3 6 69 17 893
2017 11 to 20 years in current department or agency 23 37 17 10 4 3 6 66 15 642
2017 More than 20 years in current department or agency 28 36 17 8 5 2 4 68 14 283
2014 Less than 3 years in current department or agency 27 36 15 7 5 5 6 70 13 224
2014 3 to 10 years in current department or agency 24 36 15 10 6 3 6 66 18 934
2014 11 to 20 years in current department or agency 25 37 18 8 4 2 6 68 13 604
2014 More than 20 years in current department or agency 29 33 15 10 5 2 5 67 16 457

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 36 12 8 4 2 0 76 12 2147
2017 3 to 10 years in current department or agency 27 37 16 12 7 1 1 65 19 3327
2017 11 to 20 years in current department or agency 24 39 15 12 7 2 2 65 19 1918
2017 More than 20 years in current department or agency 25 37 17 13 7 1 0 63 20 838
2014 Less than 3 years in current department or agency 32 40 11 8 4 3 1 75 13 1542
2014 3 to 10 years in current department or agency 23 41 14 13 6 1 1 66 20 4106
2014 11 to 20 years in current department or agency 22 43 14 11 6 2 2 68 18 1893
2014 More than 20 years in current department or agency 23 41 16 12 6 1 2 66 18 1295

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 28 12 7 5 14 1 72 14 2149
2017 3 to 10 years in current department or agency 26 28 15 12 11 8 1 59 24 3331
2017 11 to 20 years in current department or agency 21 31 17 11 10 9 2 58 23 1919
2017 More than 20 years in current department or agency 25 31 17 11 7 6 2 61 21 838
2014 Less than 3 years in current department or agency 31 29 14 7 6 12 1 69 15 1541
2014 3 to 10 years in current department or agency 25 29 16 12 9 8 2 59 23 4103
2014 11 to 20 years in current department or agency 24 29 15 12 8 9 3 61 22 1892
2014 More than 20 years in current department or agency 24 31 18 12 8 6 2 60 21 1297

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 38 11 13 9 0 1 67 22 2149
2017 3 to 10 years in current department or agency 26 38 12 14 10 0 0 64 24 3338
2017 11 to 20 years in current department or agency 25 41 13 14 6 0 0 67 19 1917
2017 More than 20 years in current department or agency 30 40 12 10 6 0 1 71 17 837
2014 Less than 3 years in current department or agency 30 38 10 13 8 0 1 68 22 1540
2014 3 to 10 years in current department or agency 25 38 14 15 9 0 0 63 23 4108
2014 11 to 20 years in current department or agency 21 40 13 16 10 0 0 61 26 1893
2014 More than 20 years in current department or agency 29 37 12 12 9 0 1 67 21 1297

Question 6. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 41 9 7 3 0 0 80 11 2148
2017 3 to 10 years in current department or agency 36 40 12 7 4 0 0 76 12 3333
2017 11 to 20 years in current department or agency 41 40 11 5 2 0 0 81 8 1918
2017 More than 20 years in current department or agency 46 37 10 3 3 0 0 83 6 838
2014 Less than 3 years in current department or agency 35 40 13 8 4 0 0 75 12 1541
2014 3 to 10 years in current department or agency 34 39 13 8 5 0 0 74 13 4107
2014 11 to 20 years in current department or agency 37 41 13 6 3 0 0 78 9 1892
2014 More than 20 years in current department or agency 43 40 11 4 2 0 0 83 6 1295

Question 7. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 38 8 5 3 0 0 84 8 2144
2017 3 to 10 years in current department or agency 44 38 8 7 3 0 0 82 10 3328
2017 11 to 20 years in current department or agency 48 38 7 4 2 0 0 86 6 1915
2017 More than 20 years in current department or agency 51 35 7 4 2 0 0 87 6 840
2014 Less than 3 years in current department or agency 40 40 10 6 3 0 0 81 10 1539
2014 3 to 10 years in current department or agency 42 38 10 6 4 0 0 80 10 4108
2014 11 to 20 years in current department or agency 45 39 8 6 2 0 0 84 8 1890
2014 More than 20 years in current department or agency 49 39 7 3 2 0 0 88 5 1295

Question 52. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 34 12 7 4 5 1 75 12 2144
2017 3 to 10 years in current department or agency 23 35 17 13 10 2 0 59 24 3329
2017 11 to 20 years in current department or agency 21 34 19 16 8 2 0 56 25 1915
2017 More than 20 years in current department or agency 24 36 20 11 7 1 1 61 19 836
2014 Less than 3 years in current department or agency 30 32 15 9 7 6 1 66 18 1542
2014 3 to 10 years in current department or agency 18 34 17 16 13 1 0 53 29 4100
2014 11 to 20 years in current department or agency 15 30 19 19 14 2 0 46 34 1891
2014 More than 20 years in current department or agency 20 32 20 14 11 2 1 53 26 1292

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 32 12 8 8 5 2 71 17 2149
2017 3 to 10 years in current department or agency 21 30 15 16 15 2 1 52 32 3334
2017 11 to 20 years in current department or agency 16 27 17 18 17 2 3 45 37 1915
2017 More than 20 years in current department or agency 17 26 18 15 16 1 6 47 34 837
2014 Less than 3 years in current department or agency 23 29 15 12 12 6 4 57 27 1542
2014 3 to 10 years in current department or agency 14 27 16 19 20 2 2 43 40 4105
2014 11 to 20 years in current department or agency 13 23 18 19 23 2 2 38 44 1892
2014 More than 20 years in current department or agency 13 24 19 17 21 2 4 39 40 1295

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 32 38 15 9 5 0 1 71 14 2146
2017 3 to 10 years in current department or agency 26 40 14 11 8 0 0 66 20 3326
2017 11 to 20 years in current department or agency 26 38 15 12 8 0 0 64 20 1914
2017 More than 20 years in current department or agency 29 40 14 11 6 0 1 69 17 833
2014 Less than 3 years in current department or agency 25 41 14 11 7 0 1 66 19 1543
2014 3 to 10 years in current department or agency 20 41 15 14 9 0 0 61 23 4104
2014 11 to 20 years in current department or agency 19 41 15 14 11 0 0 61 25 1891
2014 More than 20 years in current department or agency 24 42 13 13 8 0 0 66 21 1295

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 35 13 9 4 0 0 74 13 2148
2017 3 to 10 years in current department or agency 31 36 16 10 7 0 1 67 17 3323
2017 11 to 20 years in current department or agency 30 34 18 12 6 0 0 64 18 1916
2017 More than 20 years in current department or agency 33 37 14 10 6 0 0 69 16 836
2014 Less than 3 years in current department or agency 33 37 14 9 6 0 1 71 15 1542
2014 3 to 10 years in current department or agency 26 38 18 11 7 0 0 64 18 4105
2014 11 to 20 years in current department or agency 24 38 17 13 9 0 0 62 21 1892
2014 More than 20 years in current department or agency 29 38 15 11 7 0 0 67 18 1297

Question 19. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 39 10 8 4 0 0 78 11 2148
2017 3 to 10 years in current department or agency 29 38 15 11 7 0 0 67 18 3327
2017 11 to 20 years in current department or agency 26 40 17 12 6 0 0 66 18 1913
2017 More than 20 years in current department or agency 34 34 15 11 6 0 0 69 16 834
2014 Less than 3 years in current department or agency 35 38 13 9 6 0 0 73 14 1541
2014 3 to 10 years in current department or agency 26 42 16 10 5 0 0 69 15 4102
2014 11 to 20 years in current department or agency 25 40 16 12 6 0 0 65 19 1893
2014 More than 20 years in current department or agency 32 36 15 10 6 0 0 68 17 1296

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 37 18 7 4 5 1 70 11 2144
2017 3 to 10 years in current department or agency 18 37 23 10 8 5 0 58 18 3330
2017 11 to 20 years in current department or agency 14 35 22 12 8 7 0 54 22 1917
2017 More than 20 years in current department or agency 18 35 25 13 6 3 1 55 19 839

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 30 9 5 3 0 1 82 8 2145
2017 3 to 10 years in current department or agency 41 36 10 8 5 0 0 77 13 3327
2017 11 to 20 years in current department or agency 38 37 11 8 5 0 0 76 13 1918
2017 More than 20 years in current department or agency 42 36 13 6 3 0 0 78 9 839
2014 Less than 3 years in current department or agency 41 32 11 8 6 1 1 75 14 1542
2014 3 to 10 years in current department or agency 36 36 13 9 5 0 1 72 14 4107
2014 11 to 20 years in current department or agency 32 38 15 9 4 1 1 71 13 1892
2014 More than 20 years in current department or agency 35 37 14 8 6 0 1 72 14 1292

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 21 11 7 6 4 14 71 16 2144
2017 3 to 10 years in current department or agency 39 24 10 8 7 1 9 71 17 3327
2017 11 to 20 years in current department or agency 33 27 11 8 8 1 12 69 18 1916
2017 More than 20 years in current department or agency 30 27 11 9 9 1 12 66 21 840
2014 Less than 3 years in current department or agency 29 23 13 8 8 4 16 64 20 1541
2014 3 to 10 years in current department or agency 30 24 11 11 11 1 11 62 25 4109
2014 11 to 20 years in current department or agency 30 24 11 11 11 1 12 62 25 1891
2014 More than 20 years in current department or agency 25 24 12 11 13 1 14 58 29 1297

Question 21. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 41 35 13 6 4 0 1 77 10 2152
2017 3 to 10 years in current department or agency 33 35 16 9 6 0 1 69 14 3333
2017 11 to 20 years in current department or agency 33 36 17 8 5 0 1 69 13 1919
2017 More than 20 years in current department or agency 32 36 18 9 3 0 2 70 12 838
2014 Less than 3 years in current department or agency 42 29 14 8 6 0 1 72 14 1543
2014 3 to 10 years in current department or agency 37 37 16 6 4 0 1 74 10 4107
2014 11 to 20 years in current department or agency 37 33 19 8 4 0 0 70 11 1893
2014 More than 20 years in current department or agency 35 32 19 8 4 0 1 68 13 1297

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 20 6 3 3 3 4 88 6 2146
2017 3 to 10 years in current department or agency 56 25 6 4 4 1 3 85 8 3333
2017 11 to 20 years in current department or agency 56 27 6 4 3 1 3 87 7 1918
2017 More than 20 years in current department or agency 55 26 7 4 3 1 3 86 7 834
2014 Less than 3 years in current department or agency 45 22 6 5 8 5 9 78 15 1543
2014 3 to 10 years in current department or agency 47 25 9 6 6 2 5 78 13 4107
2014 11 to 20 years in current department or agency 47 27 9 5 5 3 4 80 11 1892
2014 More than 20 years in current department or agency 46 25 11 5 4 3 7 78 10 1297

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 40 31 2147
2017 3 to 10 years in current department or agency 27 38 35 3336
2017 11 to 20 years in current department or agency 23 45 31 1918
2017 More than 20 years in current department or agency 34 38 29 837
2014 Less than 3 years in current department or agency 31 38 32 1540
2014 3 to 10 years in current department or agency 30 34 36 4107
2014 11 to 20 years in current department or agency 20 46 35 1890
2014 More than 20 years in current department or agency 32 41 27 1297

Question 62. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 31 34 6 21 5 613
2017 3 to 10 years in current department or agency 11 32 44 5 1 7 925
2017 11 to 20 years in current department or agency 26 30 32 5 2 6 453
2017 More than 20 years in current department or agency 75 7 8 4 4 1 285
2014 Less than 3 years in current department or agency 5 28 39 9 9999 19 478
2014 3 to 10 years in current department or agency 7 34 41 8 9999 10 1282
2014 11 to 20 years in current department or agency 25 27 31 8 9999 9 381
2014 More than 20 years in current department or agency 74 11 4 5 9999 5 416
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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 42 9 4 2 0 0 84 7 2145
2017 3 to 10 years in current department or agency 34 43 12 6 4 0 0 78 10 3336
2017 11 to 20 years in current department or agency 35 44 12 6 3 1 0 80 8 1915
2017 More than 20 years in current department or agency 40 42 11 4 3 0 0 83 6 840
2014 Less than 3 years in current department or agency 40 41 10 5 3 1 0 82 8 1541
2014 3 to 10 years in current department or agency 34 43 13 5 3 1 0 78 9 4107
2014 11 to 20 years in current department or agency 33 44 13 6 3 1 0 78 9 1889
2014 More than 20 years in current department or agency 39 42 11 5 2 1 0 82 7 1295

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 42 14 8 3 2 0 75 11 2147
2017 3 to 10 years in current department or agency 21 42 20 10 6 1 0 64 16 3330
2017 11 to 20 years in current department or agency 18 46 20 10 4 2 0 65 14 1915
2017 More than 20 years in current department or agency 20 42 22 9 5 1 0 63 14 839
2014 Less than 3 years in current department or agency 30 42 13 7 4 3 0 75 11 1543
2014 3 to 10 years in current department or agency 22 43 20 9 4 1 0 66 14 4108
2014 11 to 20 years in current department or agency 19 44 20 11 4 1 0 65 16 1893
2014 More than 20 years in current department or agency 23 43 20 8 5 2 0 67 13 1297

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 21 34 20 10 2 3 32 33 2144
2017 3 to 10 years in current department or agency 15 28 33 14 6 1 3 21 44 3323
2017 11 to 20 years in current department or agency 13 28 36 14 5 1 3 20 42 1907
2017 More than 20 years in current department or agency 12 30 35 15 5 1 3 20 43 831
2014 Less than 3 years in current department or agency 11 24 33 17 10 2 3 29 36 1540
2014 3 to 10 years in current department or agency 12 29 34 15 6 1 2 22 43 4102
2014 11 to 20 years in current department or agency 11 33 36 13 5 1 2 18 45 1886
2014 More than 20 years in current department or agency 11 32 37 13 4 0 2 17 45 1297

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 16 27 23 17 5 5 44 26 2137
2017 3 to 10 years in current department or agency 15 22 29 18 10 2 3 30 39 3321
2017 11 to 20 years in current department or agency 13 25 31 17 8 2 4 27 41 1899
2017 More than 20 years in current department or agency 13 24 32 15 9 2 4 26 39 830
2014 Less than 3 years in current department or agency 9 16 25 25 16 5 4 45 28 1539
2014 3 to 10 years in current department or agency 12 22 30 21 9 3 3 32 36 4095
2014 11 to 20 years in current department or agency 13 25 33 18 6 3 2 25 40 1887
2014 More than 20 years in current department or agency 13 24 34 18 7 1 3 26 39 1295

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 20 29 17 12 3 5 31 37 2139
2017 3 to 10 years in current department or agency 19 26 29 13 6 1 5 21 48 3319
2017 11 to 20 years in current department or agency 20 28 29 11 5 2 6 17 52 1904
2017 More than 20 years in current department or agency 21 29 26 12 5 2 5 18 54 832
2014 Less than 3 years in current department or agency 15 23 27 15 11 4 4 28 42 1537
2014 3 to 10 years in current department or agency 21 27 28 13 6 2 4 20 51 4098
2014 11 to 20 years in current department or agency 24 28 24 12 5 2 5 18 56 1888
2014 More than 20 years in current department or agency 24 29 28 11 4 1 3 16 55 1295

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 12 28 29 19 2 4 50 20 2132
2017 3 to 10 years in current department or agency 12 20 35 20 9 1 3 30 34 3308
2017 11 to 20 years in current department or agency 14 25 34 18 6 1 3 24 40 1904
2017 More than 20 years in current department or agency 10 24 38 18 5 0 3 24 36 833
2014 Less than 3 years in current department or agency 9 15 30 23 17 2 4 42 25 1536
2014 3 to 10 years in current department or agency 10 21 35 22 8 1 3 31 32 4093
2014 11 to 20 years in current department or agency 11 25 38 17 6 0 2 24 37 1887
2014 More than 20 years in current department or agency 12 23 38 19 5 1 2 25 36 1287

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 14 27 23 17 4 5 44 26 2137
2017 3 to 10 years in current department or agency 19 26 26 15 8 1 4 25 48 3316
2017 11 to 20 years in current department or agency 22 28 27 12 6 1 4 19 52 1902
2017 More than 20 years in current department or agency 20 29 29 13 5 0 4 20 51 830
2014 Less than 3 years in current department or agency 14 20 23 19 16 3 5 38 36 1537
2014 3 to 10 years in current department or agency 20 27 28 14 7 1 3 22 49 4099
2014 11 to 20 years in current department or agency 23 30 27 11 6 0 3 17 55 1887
2014 More than 20 years in current department or agency 24 29 27 12 4 1 2 17 55 1294

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 16 22 21 16 7 6 43 32 2138
2017 3 to 10 years in current department or agency 16 21 27 19 10 2 4 32 39 3325
2017 11 to 20 years in current department or agency 14 22 29 19 9 3 5 30 39 1910
2017 More than 20 years in current department or agency 12 24 27 22 8 2 4 32 39 835
2014 Less than 3 years in current department or agency 12 16 23 20 16 7 5 41 32 1541
2014 3 to 10 years in current department or agency 11 19 27 23 13 2 5 39 33 4093
2014 11 to 20 years in current department or agency 10 18 30 23 11 3 5 37 30 1889
2014 More than 20 years in current department or agency 10 22 29 24 9 2 5 35 34 1295

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 19 31 17 13 4 4 32 34 2140
2017 3 to 10 years in current department or agency 19 26 32 13 6 2 3 19 48 3318
2017 11 to 20 years in current department or agency 19 29 34 9 5 2 3 15 50 1910
2017 More than 20 years in current department or agency 19 30 32 9 5 1 4 15 51 836
2014 Less than 3 years in current department or agency 15 21 30 15 12 4 4 29 38 1539
2014 3 to 10 years in current department or agency 17 25 34 12 7 2 3 20 44 4102
2014 11 to 20 years in current department or agency 21 27 32 11 5 2 2 16 50 1890
2014 More than 20 years in current department or agency 21 28 30 12 4 1 3 17 52 1296

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 28 8 5 4 1 0 83 9 2143
2017 3 to 10 years in current department or agency 43 33 9 8 6 1 0 77 14 3334
2017 11 to 20 years in current department or agency 40 34 10 8 6 2 1 76 14 1916
2017 More than 20 years in current department or agency 39 34 11 9 6 1 0 74 15 835
2014 Less than 3 years in current department or agency 49 31 7 7 5 1 0 81 12 1542
2014 3 to 10 years in current department or agency 41 33 10 9 6 1 0 74 15 4107
2014 11 to 20 years in current department or agency 42 33 11 8 5 1 0 76 13 1893
2014 More than 20 years in current department or agency 43 32 11 8 5 1 0 76 13 1296

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 33 7 5 2 0 0 86 7 2148
2017 3 to 10 years in current department or agency 41 41 8 6 3 0 0 82 10 3328
2017 11 to 20 years in current department or agency 39 43 8 6 3 1 0 83 8 1917
2017 More than 20 years in current department or agency 41 39 10 7 4 0 0 80 11 836
2014 Less than 3 years in current department or agency 49 38 7 5 2 0 0 87 7 1543
2014 3 to 10 years in current department or agency 39 42 9 6 3 0 0 81 10 4106
2014 11 to 20 years in current department or agency 40 43 8 6 2 0 0 84 8 1890
2014 More than 20 years in current department or agency 41 41 9 6 2 0 0 83 8 1297

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 48 33 10 2 2 4 0 85 4 2145
2017 3 to 10 years in current department or agency 36 38 15 4 2 4 1 78 6 3332
2017 11 to 20 years in current department or agency 32 39 16 4 3 6 1 76 7 1915
2017 More than 20 years in current department or agency 39 36 14 3 2 4 1 80 5 837
2014 Less than 3 years in current department or agency 49 32 9 2 2 6 1 86 4 1540
2014 3 to 10 years in current department or agency 38 39 13 3 2 4 1 81 5 4105
2014 11 to 20 years in current department or agency 35 39 14 3 2 5 0 79 6 1892
2014 More than 20 years in current department or agency 38 39 14 3 2 4 0 81 5 1293

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 50 38 7 2 1 2 0 89 4 2148
2017 3 to 10 years in current department or agency 37 41 12 5 3 2 0 80 7 3326
2017 11 to 20 years in current department or agency 31 43 14 5 2 4 0 78 7 1917
2017 More than 20 years in current department or agency 36 40 15 3 2 3 0 78 6 837
2014 Less than 3 years in current department or agency 49 34 8 4 2 3 0 86 6 1541
2014 3 to 10 years in current department or agency 36 41 13 5 2 3 0 79 8 4106
2014 11 to 20 years in current department or agency 34 40 15 5 2 4 0 77 7 1892
2014 More than 20 years in current department or agency 36 40 14 5 2 2 0 78 7 1295

Question 57. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 59 32 5 3 2 0 0 91 4 2149
2017 3 to 10 years in current department or agency 39 42 10 5 4 0 0 81 9 3328
2017 11 to 20 years in current department or agency 35 44 11 7 3 0 0 79 10 1917
2017 More than 20 years in current department or agency 38 40 12 6 3 0 0 79 9 837
2014 Less than 3 years in current department or agency 55 32 6 4 2 0 0 88 6 1540
2014 3 to 10 years in current department or agency 41 40 11 4 3 0 0 82 7 4104
2014 11 to 20 years in current department or agency 37 42 13 5 3 0 0 79 7 1890
2014 More than 20 years in current department or agency 39 40 13 5 3 0 0 79 8 1292

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 30 13 6 5 7 7 73 13 2145
2017 3 to 10 years in current department or agency 26 32 17 10 7 5 4 64 18 3330
2017 11 to 20 years in current department or agency 21 34 18 9 8 6 4 61 19 1917
2017 More than 20 years in current department or agency 25 35 20 10 6 3 2 63 17 837
2014 Less than 3 years in current department or agency 34 31 12 8 4 6 5 72 14 1542
2014 3 to 10 years in current department or agency 26 32 17 10 7 4 3 63 19 4107
2014 11 to 20 years in current department or agency 25 37 16 9 6 4 2 67 16 1893
2014 More than 20 years in current department or agency 29 36 17 9 5 2 2 69 14 1295

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 42 11 3 2 3 0 84 5 2143
2017 3 to 10 years in current department or agency 28 45 15 5 2 4 0 76 8 3332
2017 11 to 20 years in current department or agency 28 46 14 4 2 5 0 79 6 1914
2017 More than 20 years in current department or agency 32 43 15 4 1 4 1 79 6 837
2014 Less than 3 years in current department or agency 40 41 9 4 1 5 1 86 5 1542
2014 3 to 10 years in current department or agency 30 47 13 4 1 4 0 80 6 4106
2014 11 to 20 years in current department or agency 33 45 12 4 1 5 1 82 5 1891
2014 More than 20 years in current department or agency 37 42 11 3 1 5 1 84 5 1297

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 36 11 8 4 4 1 76 13 2145
2017 3 to 10 years in current department or agency 32 40 12 9 5 2 0 74 14 3321
2017 11 to 20 years in current department or agency 30 41 12 10 4 3 1 73 14 1910
2017 More than 20 years in current department or agency 35 40 13 7 3 2 1 77 10 836
2014 Less than 3 years in current department or agency 40 36 9 7 3 4 1 80 10 1540
2014 3 to 10 years in current department or agency 36 42 11 6 3 2 1 80 9 4107
2014 11 to 20 years in current department or agency 36 42 11 6 3 3 1 80 9 1890
2014 More than 20 years in current department or agency 40 37 13 5 3 2 1 78 8 1295

Question 48. Discussions about values and ethics occur in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 30 21 11 6 8 2 58 18 2146
2017 3 to 10 years in current department or agency 20 33 22 12 7 5 2 57 20 3334
2017 11 to 20 years in current department or agency 17 34 22 12 7 6 2 55 21 1913
2017 More than 20 years in current department or agency 21 34 22 10 7 4 2 58 18 836
2014 Less than 3 years in current department or agency 22 32 20 9 6 8 2 61 17 1540
2014 3 to 10 years in current department or agency 20 33 23 11 6 5 2 57 18 4105
2014 11 to 20 years in current department or agency 19 33 24 10 5 6 1 57 17 1891
2014 More than 20 years in current department or agency 24 34 23 9 5 4 1 61 15 1296

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 23 24 17 9 9 14 5 57 22 2144
2017 3 to 10 years in current department or agency 14 25 19 15 15 9 3 44 34 3327
2017 11 to 20 years in current department or agency 12 25 21 15 14 10 3 42 34 1916
2017 More than 20 years in current department or agency 16 27 20 13 12 7 4 49 29 834
2014 Less than 3 years in current department or agency 17 26 17 11 11 15 3 53 27 1538
2014 3 to 10 years in current department or agency 13 24 21 16 14 10 2 41 35 4103
2014 11 to 20 years in current department or agency 12 25 19 18 13 10 3 42 35 1891
2014 More than 20 years in current department or agency 16 26 22 14 11 7 2 47 29 1294

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 46 4 10 4 0 0 82 13 2150
2017 3 to 10 years in current department or agency 30 46 5 13 6 0 0 75 20 3337
2017 11 to 20 years in current department or agency 29 48 7 11 5 0 0 77 16 1918
2017 More than 20 years in current department or agency 32 47 5 11 5 0 0 79 16 840
2014 Less than 3 years in current department or agency 37 46 5 9 3 0 0 82 13 1542
2014 3 to 10 years in current department or agency 32 47 6 11 4 0 0 79 15 4107
2014 11 to 20 years in current department or agency 30 48 7 10 4 0 0 79 15 1893
2014 More than 20 years in current department or agency 36 43 6 11 4 0 0 79 15 1296

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 35 7 8 4 0 0 80 12 2149
2017 3 to 10 years in current department or agency 39 39 7 9 5 0 0 78 14 3332
2017 11 to 20 years in current department or agency 38 41 8 8 5 0 0 79 14 1918
2017 More than 20 years in current department or agency 40 37 8 9 6 0 1 77 16 840
2014 Less than 3 years in current department or agency 43 37 7 8 5 0 0 81 13 1542
2014 3 to 10 years in current department or agency 42 37 8 9 4 0 0 80 13 4104
2014 11 to 20 years in current department or agency 39 41 7 8 4 0 0 81 12 1890
2014 More than 20 years in current department or agency 45 37 6 7 5 0 0 82 12 1296

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 35 7 6 2 0 0 86 7 2141
2017 3 to 10 years in current department or agency 46 39 7 6 3 0 0 85 8 3321
2017 11 to 20 years in current department or agency 44 42 8 4 2 0 0 86 6 1916
2017 More than 20 years in current department or agency 49 37 8 4 2 0 0 86 6 839
2014 Less than 3 years in current department or agency 50 35 7 5 2 0 0 86 7 1537
2014 3 to 10 years in current department or agency 43 40 9 5 2 0 0 84 7 4105
2014 11 to 20 years in current department or agency 42 43 9 5 1 0 0 84 7 1891
2014 More than 20 years in current department or agency 48 38 7 4 2 0 0 86 6 1297

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 22 3 3 2 1 1 93 4 2143
2017 3 to 10 years in current department or agency 65 26 4 2 1 0 0 92 4 3331
2017 11 to 20 years in current department or agency 61 28 5 3 1 0 1 90 5 1914
2017 More than 20 years in current department or agency 61 27 7 3 2 0 1 89 4 838
2014 Less than 3 years in current department or agency 71 21 3 3 1 0 0 93 4 1542
2014 3 to 10 years in current department or agency 64 27 4 3 1 0 0 92 4 4107
2014 11 to 20 years in current department or agency 62 28 4 4 1 1 1 91 5 1892
2014 More than 20 years in current department or agency 62 28 4 2 1 1 1 92 4 1295

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 23 5 6 3 0 1 86 9 2146
2017 3 to 10 years in current department or agency 57 25 7 7 3 0 0 83 11 3334
2017 11 to 20 years in current department or agency 54 26 6 9 4 0 1 81 12 1921
2017 More than 20 years in current department or agency 58 27 7 5 2 0 1 86 7 839
2014 Less than 3 years in current department or agency 61 23 7 6 3 0 1 85 9 1541
2014 3 to 10 years in current department or agency 54 25 8 9 4 0 1 80 12 4103
2014 11 to 20 years in current department or agency 52 26 7 9 4 0 2 80 13 1888
2014 More than 20 years in current department or agency 55 28 6 6 3 0 1 85 9 1295

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 17 4 5 2 1 2 89 6 2147
2017 3 to 10 years in current department or agency 66 20 4 4 2 0 2 89 6 3330
2017 11 to 20 years in current department or agency 63 22 5 5 2 0 3 87 7 1918
2017 More than 20 years in current department or agency 60 22 8 4 2 0 3 86 7 836
2014 Less than 3 years in current department or agency 71 17 4 4 2 0 2 90 6 1542
2014 3 to 10 years in current department or agency 65 19 5 5 3 0 2 86 8 4103
2014 11 to 20 years in current department or agency 66 20 5 4 2 0 3 89 6 1891
2014 More than 20 years in current department or agency 64 20 5 4 2 0 4 88 7 1296

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 82 11 2 1 2 0 2 95 3 2147
2017 3 to 10 years in current department or agency 78 14 3 2 1 0 2 94 3 3329
2017 11 to 20 years in current department or agency 77 16 3 1 1 0 1 94 3 1915
2017 More than 20 years in current department or agency 74 17 4 2 1 0 2 93 3 832
2014 Less than 3 years in current department or agency 80 14 2 1 1 0 1 95 2 1542
2014 3 to 10 years in current department or agency 75 15 4 2 2 0 2 92 4 4108
2014 11 to 20 years in current department or agency 78 13 3 1 1 0 3 95 3 1892
2014 More than 20 years in current department or agency 74 15 4 1 1 0 3 93 3 1296

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 21 7 4 2 2 4 87 6 2148
2017 3 to 10 years in current department or agency 55 25 8 4 3 1 3 84 8 3332
2017 11 to 20 years in current department or agency 52 29 7 5 3 1 3 85 8 1918
2017 More than 20 years in current department or agency 51 29 9 4 2 1 4 85 6 837
2014 Less than 3 years in current department or agency 59 24 7 3 2 2 4 88 5 1539
2014 3 to 10 years in current department or agency 53 26 9 5 3 1 3 83 8 4107
2014 11 to 20 years in current department or agency 52 29 8 5 2 1 4 84 7 1891
2014 More than 20 years in current department or agency 54 26 9 4 2 1 4 84 6 1296

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 72 18 3 2 1 3 1 94 3 2147
2017 3 to 10 years in current department or agency 66 24 5 2 1 1 1 91 3 3337
2017 11 to 20 years in current department or agency 62 26 6 2 1 2 2 91 3 1920
2017 More than 20 years in current department or agency 61 26 6 2 1 1 3 90 3 839
2014 Less than 3 years in current department or agency 70 20 4 1 0 2 2 94 2 1542
2014 3 to 10 years in current department or agency 64 24 5 2 2 1 2 91 4 4104
2014 11 to 20 years in current department or agency 61 26 6 2 1 2 3 91 3 1891
2014 More than 20 years in current department or agency 62 24 5 2 1 1 3 91 4 1296

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 14 86 2145
2017 3 to 10 years in current department or agency 17 83 3336
2017 11 to 20 years in current department or agency 16 84 1916
2017 More than 20 years in current department or agency 14 86 838
2014 Less than 3 years in current department or agency 16 84 1540
2014 3 to 10 years in current department or agency 20 80 4097
2014 11 to 20 years in current department or agency 16 84 1890
2014 More than 20 years in current department or agency 14 86 1293

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 49 310
2017 3 to 10 years in current department or agency 51 564
2017 11 to 20 years in current department or agency 41 309
2017 More than 20 years in current department or agency 42 119
2014 Less than 3 years in current department or agency 39 246
2014 3 to 10 years in current department or agency 49 800
2014 11 to 20 years in current department or agency 45 305
2014 More than 20 years in current department or agency 41 175

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 310
2017 3 to 10 years in current department or agency 62 564
2017 11 to 20 years in current department or agency 68 309
2017 More than 20 years in current department or agency 62 119
2014 Less than 3 years in current department or agency 71 246
2014 3 to 10 years in current department or agency 63 800
2014 11 to 20 years in current department or agency 60 305
2014 More than 20 years in current department or agency 63 175

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 310
2017 3 to 10 years in current department or agency 10 564
2017 11 to 20 years in current department or agency 8 309
2017 More than 20 years in current department or agency 13 119
2014 Less than 3 years in current department or agency 4 246
2014 3 to 10 years in current department or agency 7 800
2014 11 to 20 years in current department or agency 12 305
2014 More than 20 years in current department or agency 14 175

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 310
2017 11 to 20 years in current department or agency 0 309
2014 Less than 3 years in current department or agency 0 246
2014 3 to 10 years in current department or agency 0 800
2014 11 to 20 years in current department or agency 0 305

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 310
2017 3 to 10 years in current department or agency 9 564
2017 11 to 20 years in current department or agency 11 309
2017 More than 20 years in current department or agency 7 119
2014 Less than 3 years in current department or agency 9 246
2014 3 to 10 years in current department or agency 8 800
2014 11 to 20 years in current department or agency 8 305
2014 More than 20 years in current department or agency 12 175

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 310
2017 3 to 10 years in current department or agency 5 564
2017 11 to 20 years in current department or agency 4 309
2017 More than 20 years in current department or agency 7 119
2014 Less than 3 years in current department or agency 3 246
2014 3 to 10 years in current department or agency 5 800
2014 11 to 20 years in current department or agency 3 305
2014 More than 20 years in current department or agency 4 175

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 310
2017 3 to 10 years in current department or agency 4 564
2017 11 to 20 years in current department or agency 3 309
2014 Less than 3 years in current department or agency 4 246
2014 3 to 10 years in current department or agency 2 800
2014 11 to 20 years in current department or agency 5 305
2014 More than 20 years in current department or agency 5 175

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 310
2017 3 to 10 years in current department or agency 44 564
2017 11 to 20 years in current department or agency 38 309
2017 More than 20 years in current department or agency 47 119
2014 Less than 3 years in current department or agency 42 246
2014 3 to 10 years in current department or agency 41 800
2014 11 to 20 years in current department or agency 40 304
2014 More than 20 years in current department or agency 39 175

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 310
2017 3 to 10 years in current department or agency 43 564
2017 11 to 20 years in current department or agency 48 309
2017 More than 20 years in current department or agency 45 119
2014 Less than 3 years in current department or agency 46 246
2014 3 to 10 years in current department or agency 44 800
2014 11 to 20 years in current department or agency 43 304
2014 More than 20 years in current department or agency 39 175

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 310
2017 3 to 10 years in current department or agency 47 564
2017 11 to 20 years in current department or agency 43 309
2017 More than 20 years in current department or agency 42 119
2014 Less than 3 years in current department or agency 40 246
2014 3 to 10 years in current department or agency 44 800
2014 11 to 20 years in current department or agency 37 304
2014 More than 20 years in current department or agency 35 175

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 310
2017 3 to 10 years in current department or agency 42 564
2017 11 to 20 years in current department or agency 39 309
2017 More than 20 years in current department or agency 43 119
2014 Less than 3 years in current department or agency 46 246
2014 3 to 10 years in current department or agency 42 800
2014 11 to 20 years in current department or agency 35 304
2014 More than 20 years in current department or agency 40 175

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 310
2017 3 to 10 years in current department or agency 36 564
2017 11 to 20 years in current department or agency 32 309
2017 More than 20 years in current department or agency 29 119
2014 Less than 3 years in current department or agency 28 246
2014 3 to 10 years in current department or agency 28 800
2014 11 to 20 years in current department or agency 24 304
2014 More than 20 years in current department or agency 23 175

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 310
2017 3 to 10 years in current department or agency 57 564
2017 11 to 20 years in current department or agency 58 309
2017 More than 20 years in current department or agency 61 119
2014 Less than 3 years in current department or agency 56 246
2014 3 to 10 years in current department or agency 57 800
2014 11 to 20 years in current department or agency 57 304
2014 More than 20 years in current department or agency 58 175

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 310
2017 3 to 10 years in current department or agency 34 564
2017 11 to 20 years in current department or agency 33 309
2017 More than 20 years in current department or agency 39 119
2014 Less than 3 years in current department or agency 29 246
2014 3 to 10 years in current department or agency 38 800
2014 11 to 20 years in current department or agency 31 304
2014 More than 20 years in current department or agency 32 175

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 2 564
2014 Less than 3 years in current department or agency 0 246
2014 3 to 10 years in current department or agency 1 800

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 310
2017 3 to 10 years in current department or agency 5 564
2017 11 to 20 years in current department or agency 4 309
2014 Less than 3 years in current department or agency 9 246
2014 3 to 10 years in current department or agency 6 800
2014 11 to 20 years in current department or agency 3 304
2014 More than 20 years in current department or agency 4 175

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 310
2017 3 to 10 years in current department or agency 11 564
2017 11 to 20 years in current department or agency 11 309
2017 More than 20 years in current department or agency 14 119
2014 Less than 3 years in current department or agency 13 246
2014 3 to 10 years in current department or agency 12 800
2014 11 to 20 years in current department or agency 13 304
2014 More than 20 years in current department or agency 7 175

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 39 310
2017 3 to 10 years in current department or agency 48 564
2017 11 to 20 years in current department or agency 46 309
2017 More than 20 years in current department or agency 42 119
2014 Less than 3 years in current department or agency 49 246
2014 3 to 10 years in current department or agency 44 800
2014 11 to 20 years in current department or agency 41 304
2014 More than 20 years in current department or agency 39 175

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 310
2017 3 to 10 years in current department or agency 28 564
2017 11 to 20 years in current department or agency 22 309
2017 More than 20 years in current department or agency 26 119
2014 Less than 3 years in current department or agency 25 246
2014 3 to 10 years in current department or agency 31 800
2014 11 to 20 years in current department or agency 25 304
2014 More than 20 years in current department or agency 28 175

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 310
2017 3 to 10 years in current department or agency 13 564
2017 11 to 20 years in current department or agency 18 309
2017 More than 20 years in current department or agency 11 119
2014 Less than 3 years in current department or agency 14 246
2014 3 to 10 years in current department or agency 15 800
2014 11 to 20 years in current department or agency 14 304
2014 More than 20 years in current department or agency 15 175

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 310
2017 3 to 10 years in current department or agency 57 564
2017 11 to 20 years in current department or agency 50 309
2017 More than 20 years in current department or agency 51 119
2014 Less than 3 years in current department or agency 48 247
2014 3 to 10 years in current department or agency 55 799
2014 11 to 20 years in current department or agency 52 305
2014 More than 20 years in current department or agency 46 175

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 28 310
2017 3 to 10 years in current department or agency 28 564
2017 11 to 20 years in current department or agency 23 309
2017 More than 20 years in current department or agency 27 119
2014 Less than 3 years in current department or agency 25 247
2014 3 to 10 years in current department or agency 31 799
2014 11 to 20 years in current department or agency 30 305
2014 More than 20 years in current department or agency 26 175

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 310
2017 3 to 10 years in current department or agency 12 564
2017 11 to 20 years in current department or agency 16 309
2017 More than 20 years in current department or agency 18 119
2014 Less than 3 years in current department or agency 13 247
2014 3 to 10 years in current department or agency 15 799
2014 11 to 20 years in current department or agency 14 305
2014 More than 20 years in current department or agency 14 175

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 15 310
2017 3 to 10 years in current department or agency 19 564
2017 11 to 20 years in current department or agency 22 309
2017 More than 20 years in current department or agency 22 119
2014 Less than 3 years in current department or agency 19 247
2014 3 to 10 years in current department or agency 20 799
2014 11 to 20 years in current department or agency 19 305
2014 More than 20 years in current department or agency 15 175

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 310
2017 3 to 10 years in current department or agency 11 564
2017 11 to 20 years in current department or agency 9 309
2017 More than 20 years in current department or agency 9 119
2014 Less than 3 years in current department or agency 9 247
2014 3 to 10 years in current department or agency 12 799
2014 11 to 20 years in current department or agency 11 305
2014 More than 20 years in current department or agency 7 175

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 310
2017 3 to 10 years in current department or agency 7 564
2017 11 to 20 years in current department or agency 10 309
2017 More than 20 years in current department or agency 8 119
2014 Less than 3 years in current department or agency 8 247
2014 3 to 10 years in current department or agency 6 799
2014 11 to 20 years in current department or agency 4 305
2014 More than 20 years in current department or agency 4 175

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 310
2017 3 to 10 years in current department or agency 12 564
2017 11 to 20 years in current department or agency 11 309
2017 More than 20 years in current department or agency 12 119
2014 Less than 3 years in current department or agency 16 247
2014 3 to 10 years in current department or agency 17 799
2014 11 to 20 years in current department or agency 21 305
2014 More than 20 years in current department or agency 20 175

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 310
2017 3 to 10 years in current department or agency 11 564
2017 11 to 20 years in current department or agency 14 309
2017 More than 20 years in current department or agency 10 119
2014 Less than 3 years in current department or agency 12 247
2014 3 to 10 years in current department or agency 11 799
2014 11 to 20 years in current department or agency 11 305
2014 More than 20 years in current department or agency 14 175

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 310
2017 3 to 10 years in current department or agency 24 564
2017 11 to 20 years in current department or agency 22 309
2017 More than 20 years in current department or agency 23 119
2014 Less than 3 years in current department or agency 23 247
2014 3 to 10 years in current department or agency 24 799
2014 11 to 20 years in current department or agency 21 305
2014 More than 20 years in current department or agency 23 175

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 296
2017 3 to 10 years in current department or agency 13 524
2017 11 to 20 years in current department or agency 11 280
2017 More than 20 years in current department or agency 8 111
2014 Less than 3 years in current department or agency 10 227
2014 3 to 10 years in current department or agency 13 749
2014 11 to 20 years in current department or agency 15 293
2014 More than 20 years in current department or agency 16 166

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 296
2017 3 to 10 years in current department or agency 19 524
2017 11 to 20 years in current department or agency 15 280
2017 More than 20 years in current department or agency 9 111
2014 Less than 3 years in current department or agency 19 227
2014 3 to 10 years in current department or agency 16 749
2014 11 to 20 years in current department or agency 15 293
2014 More than 20 years in current department or agency 17 166

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 296
2017 3 to 10 years in current department or agency 13 524
2017 11 to 20 years in current department or agency 12 280
2017 More than 20 years in current department or agency 10 111
2014 Less than 3 years in current department or agency 6 227
2014 3 to 10 years in current department or agency 13 749
2014 11 to 20 years in current department or agency 10 293
2014 More than 20 years in current department or agency 11 166

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 296
2017 3 to 10 years in current department or agency 6 524
2017 11 to 20 years in current department or agency 7 280
2017 More than 20 years in current department or agency 5 111
2014 Less than 3 years in current department or agency 5 227
2014 3 to 10 years in current department or agency 8 749
2014 11 to 20 years in current department or agency 9 293
2014 More than 20 years in current department or agency 10 166

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 296
2017 3 to 10 years in current department or agency 12 524
2017 11 to 20 years in current department or agency 11 280
2017 More than 20 years in current department or agency 5 111
2014 Less than 3 years in current department or agency 6 227
2014 3 to 10 years in current department or agency 12 749
2014 11 to 20 years in current department or agency 11 293
2014 More than 20 years in current department or agency 11 166

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 296
2017 3 to 10 years in current department or agency 14 524
2017 11 to 20 years in current department or agency 14 280
2017 More than 20 years in current department or agency 12 111
2014 Less than 3 years in current department or agency 8 227
2014 3 to 10 years in current department or agency 13 749
2014 11 to 20 years in current department or agency 14 293
2014 More than 20 years in current department or agency 16 166

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 296
2017 3 to 10 years in current department or agency 15 524
2017 11 to 20 years in current department or agency 15 280
2017 More than 20 years in current department or agency 13 111
2014 Less than 3 years in current department or agency 30 227
2014 3 to 10 years in current department or agency 14 749
2014 11 to 20 years in current department or agency 11 293
2014 More than 20 years in current department or agency 6 166

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 296
2017 3 to 10 years in current department or agency 8 524
2017 11 to 20 years in current department or agency 10 280
2014 Less than 3 years in current department or agency 8 227
2014 3 to 10 years in current department or agency 8 749
2014 11 to 20 years in current department or agency 6 293
2014 More than 20 years in current department or agency 8 166

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 296
2017 3 to 10 years in current department or agency 11 524
2017 11 to 20 years in current department or agency 13 280
2017 More than 20 years in current department or agency 16 111
2014 Less than 3 years in current department or agency 15 227
2014 3 to 10 years in current department or agency 12 749
2014 11 to 20 years in current department or agency 13 293
2014 More than 20 years in current department or agency 10 166

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 18 296
2017 3 to 10 years in current department or agency 28 524
2017 11 to 20 years in current department or agency 28 280
2017 More than 20 years in current department or agency 16 111
2014 Less than 3 years in current department or agency 26 227
2014 3 to 10 years in current department or agency 24 749
2014 11 to 20 years in current department or agency 27 293
2014 More than 20 years in current department or agency 18 166

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 296
2017 3 to 10 years in current department or agency 10 524
2017 11 to 20 years in current department or agency 13 280
2014 Less than 3 years in current department or agency 8 227
2014 3 to 10 years in current department or agency 11 749
2014 11 to 20 years in current department or agency 8 293
2014 More than 20 years in current department or agency 5 166

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 296
2017 3 to 10 years in current department or agency 44 524
2017 11 to 20 years in current department or agency 48 280
2017 More than 20 years in current department or agency 36 111
2014 Less than 3 years in current department or agency 51 227
2014 3 to 10 years in current department or agency 45 749
2014 11 to 20 years in current department or agency 45 293
2014 More than 20 years in current department or agency 28 166

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 2 524
2017 11 to 20 years in current department or agency 3 280
2014 3 to 10 years in current department or agency 2 749

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 296
2017 3 to 10 years in current department or agency 48 524
2017 11 to 20 years in current department or agency 53 280
2017 More than 20 years in current department or agency 58 111
2014 Less than 3 years in current department or agency 50 227
2014 3 to 10 years in current department or agency 53 749
2014 11 to 20 years in current department or agency 48 293
2014 More than 20 years in current department or agency 49 166

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 296
2017 3 to 10 years in current department or agency 2 524
2017 More than 20 years in current department or agency 0 111

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 296
2017 3 to 10 years in current department or agency 13 524
2017 11 to 20 years in current department or agency 13 280
2017 More than 20 years in current department or agency 15 111
2014 Less than 3 years in current department or agency 15 227
2014 3 to 10 years in current department or agency 12 749
2014 11 to 20 years in current department or agency 13 293
2014 More than 20 years in current department or agency 16 166

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 76 24 310
2017 3 to 10 years in current department or agency 96 4 564
2017 11 to 20 years in current department or agency 97 3 310
2017 More than 20 years in current department or agency 99 1 119

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 16 15 3 3 32 11 63 11 2150
2017 3 to 10 years in current department or agency 15 20 20 6 7 25 7 51 20 3337
2017 11 to 20 years in current department or agency 12 20 19 7 6 28 8 50 20 1911
2017 More than 20 years in current department or agency 16 24 21 7 6 21 6 54 17 840
2014 Less than 3 years in current department or agency 19 15 16 3 4 32 11 59 13 1542
2014 3 to 10 years in current department or agency 13 18 20 6 7 28 8 49 20 4108
2014 11 to 20 years in current department or agency 13 18 20 6 5 30 7 50 18 1891
2014 More than 20 years in current department or agency 16 22 24 6 5 22 5 52 15 1296

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 34 32 13 3 3 14 2 78 6 2151
2017 3 to 10 years in current department or agency 25 34 18 6 5 11 1 67 13 3321
2017 11 to 20 years in current department or agency 24 34 16 6 5 13 2 68 13 1915
2017 More than 20 years in current department or agency 29 34 19 5 5 8 1 68 11 838
2014 Less than 3 years in current department or agency 31 27 16 4 3 17 2 72 9 1541
2014 3 to 10 years in current department or agency 22 33 20 6 5 13 1 64 13 4107
2014 11 to 20 years in current department or agency 22 33 20 6 3 16 1 65 11 1891
2014 More than 20 years in current department or agency 27 31 21 5 3 11 1 66 9 1297

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 94 2143
2017 3 to 10 years in current department or agency 8 92 3328
2017 11 to 20 years in current department or agency 8 92 1912
2017 More than 20 years in current department or agency 7 93 833
2014 Less than 3 years in current department or agency 6 94 1541
2014 3 to 10 years in current department or agency 7 93 4099
2014 11 to 20 years in current department or agency 6 94 1889
2014 More than 20 years in current department or agency 6 94 1290

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 42 126
2017 3 to 10 years in current department or agency 34 249
2017 11 to 20 years in current department or agency 34 154
2017 More than 20 years in current department or agency 28 54
2014 Less than 3 years in current department or agency 31 88
2014 3 to 10 years in current department or agency 37 297
2014 11 to 20 years in current department or agency 38 123
2014 More than 20 years in current department or agency 27 79

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 71 126
2017 3 to 10 years in current department or agency 83 249
2017 11 to 20 years in current department or agency 83 154
2017 More than 20 years in current department or agency 86 54
2014 Less than 3 years in current department or agency 82 88
2014 3 to 10 years in current department or agency 83 297
2014 11 to 20 years in current department or agency 86 123
2014 More than 20 years in current department or agency 90 79

Question 76c. From whom did you experience discrimination on the job? ...Individuals working for me
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 126
2017 3 to 10 years in current department or agency 5 249
2017 11 to 20 years in current department or agency 3 154
2014 3 to 10 years in current department or agency 4 297
2014 11 to 20 years in current department or agency 4 123

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 126
2017 More than 20 years in current department or agency 0 54
2014 Less than 3 years in current department or agency 0 88
2014 3 to 10 years in current department or agency 0 297
2014 11 to 20 years in current department or agency 0 123
2014 More than 20 years in current department or agency 0 79

Question 76e. From whom did you experience discrimination on the job? ...Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 126
2017 3 to 10 years in current department or agency 9 249
2017 11 to 20 years in current department or agency 5 154
2014 Less than 3 years in current department or agency 16 88
2014 3 to 10 years in current department or agency 11 297
2014 11 to 20 years in current department or agency 6 123
2014 More than 20 years in current department or agency 10 79

Question 76f. From whom did you experience discrimination on the job? ...Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 126
2017 3 to 10 years in current department or agency 4 249
2017 11 to 20 years in current department or agency 4 154
2014 3 to 10 years in current department or agency 3 297
2014 11 to 20 years in current department or agency 5 123

Question 76g. From whom did you experience discrimination on the job? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 126
2017 3 to 10 years in current department or agency 10 249
2017 11 to 20 years in current department or agency 6 154
2014 Less than 3 years in current department or agency 8 88
2014 3 to 10 years in current department or agency 8 297
2014 11 to 20 years in current department or agency 9 123
2014 More than 20 years in current department or agency 9 79

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 19 126
2017 3 to 10 years in current department or agency 13 248
2017 11 to 20 years in current department or agency 19 152
2017 More than 20 years in current department or agency 16 54
2014 Less than 3 years in current department or agency 12 88
2014 3 to 10 years in current department or agency 18 298
2014 11 to 20 years in current department or agency 14 123
2014 More than 20 years in current department or agency 19 79

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 126
2017 3 to 10 years in current department or agency 19 248
2017 11 to 20 years in current department or agency 15 152
2017 More than 20 years in current department or agency 16 54
2014 Less than 3 years in current department or agency 17 88
2014 3 to 10 years in current department or agency 18 298
2014 11 to 20 years in current department or agency 19 123
2014 More than 20 years in current department or agency 12 79

Question 77c. Please indicate the type of discrimination you experienced. ...Colour
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 126
2017 3 to 10 years in current department or agency 5 248
2017 11 to 20 years in current department or agency 11 152
2017 More than 20 years in current department or agency 16 54
2014 3 to 10 years in current department or agency 11 298
2014 11 to 20 years in current department or agency 7 123
2014 More than 20 years in current department or agency 11 79

Question 77d. Please indicate the type of discrimination you experienced. ...Religion
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 126
2017 3 to 10 years in current department or agency 4 248
2014 Less than 3 years in current department or agency 7 88
2014 3 to 10 years in current department or agency 6 298
2014 11 to 20 years in current department or agency 4 123

Question 77e. Please indicate the type of discrimination you experienced. ...Age
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 126
2017 3 to 10 years in current department or agency 27 248
2017 11 to 20 years in current department or agency 26 152
2017 More than 20 years in current department or agency 34 54
2014 Less than 3 years in current department or agency 30 88
2014 3 to 10 years in current department or agency 30 298
2014 11 to 20 years in current department or agency 18 123
2014 More than 20 years in current department or agency 28 79

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 126
2017 3 to 10 years in current department or agency 23 248
2017 11 to 20 years in current department or agency 20 152
2017 More than 20 years in current department or agency 17 54
2014 Less than 3 years in current department or agency 16 88
2014 3 to 10 years in current department or agency 20 298
2014 11 to 20 years in current department or agency 18 123
2014 More than 20 years in current department or agency 17 79

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 126
2017 3 to 10 years in current department or agency 3 248
2014 3 to 10 years in current department or agency 2 298
2014 11 to 20 years in current department or agency 4 123

Question 77i. Please indicate the type of discrimination you experienced. ...Marital status
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 126
2017 3 to 10 years in current department or agency 7 248
2017 11 to 20 years in current department or agency 4 152
2017 More than 20 years in current department or agency 9 54
2014 3 to 10 years in current department or agency 6 298

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 126
2017 3 to 10 years in current department or agency 18 248
2017 11 to 20 years in current department or agency 12 152
2017 More than 20 years in current department or agency 16 54
2014 Less than 3 years in current department or agency 19 88
2014 3 to 10 years in current department or agency 15 298
2014 11 to 20 years in current department or agency 10 123
2014 More than 20 years in current department or agency 8 79

Question 77k. Please indicate the type of discrimination you experienced. ...Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 126
2017 11 to 20 years in current department or agency 0 152

Question 77l. Please indicate the type of discrimination you experienced. ...Disability
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 126
2017 3 to 10 years in current department or agency 19 248
2017 11 to 20 years in current department or agency 18 152
2017 More than 20 years in current department or agency 18 54
2014 Less than 3 years in current department or agency 16 88
2014 3 to 10 years in current department or agency 15 298
2014 11 to 20 years in current department or agency 20 123
2014 More than 20 years in current department or agency 17 79

Question 77m. Please indicate the type of discrimination you experienced. ...Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2017 More than 20 years in current department or agency 0 54
2014 Less than 3 years in current department or agency 0 88
2014 More than 20 years in current department or agency 0 79

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 126
2017 3 to 10 years in current department or agency 25 248
2017 11 to 20 years in current department or agency 27 152
2017 More than 20 years in current department or agency 33 54
2014 Less than 3 years in current department or agency 44 88
2014 3 to 10 years in current department or agency 34 298
2014 11 to 20 years in current department or agency 45 123
2014 More than 20 years in current department or agency 39 79

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 126
2017 3 to 10 years in current department or agency 30 249
2017 11 to 20 years in current department or agency 30 153
2017 More than 20 years in current department or agency 37 54
2014 Less than 3 years in current department or agency 25 88
2014 3 to 10 years in current department or agency 32 297
2014 11 to 20 years in current department or agency 29 123
2014 More than 20 years in current department or agency 31 79

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 126
2017 3 to 10 years in current department or agency 17 249
2017 11 to 20 years in current department or agency 11 153
2017 More than 20 years in current department or agency 18 54
2014 Less than 3 years in current department or agency 19 88
2014 3 to 10 years in current department or agency 15 297
2014 11 to 20 years in current department or agency 15 123
2014 More than 20 years in current department or agency 15 79

Question 78c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 126
2017 3 to 10 years in current department or agency 8 249
2017 11 to 20 years in current department or agency 10 153
2017 More than 20 years in current department or agency 9 54
2014 Less than 3 years in current department or agency 14 88
2014 3 to 10 years in current department or agency 12 297
2014 11 to 20 years in current department or agency 8 123

Question 78d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 126
2017 3 to 10 years in current department or agency 18 249
2017 11 to 20 years in current department or agency 15 153
2017 More than 20 years in current department or agency 30 54
2014 Less than 3 years in current department or agency 21 88
2014 3 to 10 years in current department or agency 19 297
2014 11 to 20 years in current department or agency 18 123
2014 More than 20 years in current department or agency 19 79

Question 78e. What action(s) did you take to address the discrimination you experienced? … I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 126
2017 3 to 10 years in current department or agency 5 249
2017 11 to 20 years in current department or agency 8 153
2014 Less than 3 years in current department or agency 8 88
2014 3 to 10 years in current department or agency 6 297
2014 11 to 20 years in current department or agency 6 123

Question 78f. What action(s) did you take to address the discrimination you experienced? … I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 6 249
2017 11 to 20 years in current department or agency 8 153
2017 More than 20 years in current department or agency 16 54
2014 Less than 3 years in current department or agency 11 88
2014 3 to 10 years in current department or agency 7 297
2014 More than 20 years in current department or agency 6 79

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 126
2017 3 to 10 years in current department or agency 6 249
2017 11 to 20 years in current department or agency 6 153
2014 Less than 3 years in current department or agency 12 88
2014 3 to 10 years in current department or agency 6 297
2014 11 to 20 years in current department or agency 10 123
2014 More than 20 years in current department or agency 13 79

Question 78h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 10 126
2017 3 to 10 years in current department or agency 6 249
2017 11 to 20 years in current department or agency 5 153
2017 More than 20 years in current department or agency 12 54
2014 Less than 3 years in current department or agency 13 88
2014 3 to 10 years in current department or agency 11 297
2014 11 to 20 years in current department or agency 14 123
2014 More than 20 years in current department or agency 13 79

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 45 126
2017 3 to 10 years in current department or agency 51 249
2017 11 to 20 years in current department or agency 51 153
2017 More than 20 years in current department or agency 36 54
2014 Less than 3 years in current department or agency 44 88
2014 3 to 10 years in current department or agency 49 297
2014 11 to 20 years in current department or agency 51 123
2014 More than 20 years in current department or agency 37 79

Question 79a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 8 124
2017 3 to 10 years in current department or agency 7 236
2017 11 to 20 years in current department or agency 5 143
2014 3 to 10 years in current department or agency 5 274
2014 11 to 20 years in current department or agency 6 120

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 124
2017 3 to 10 years in current department or agency 14 236
2017 11 to 20 years in current department or agency 7 143
2014 Less than 3 years in current department or agency 22 78
2014 3 to 10 years in current department or agency 13 274
2014 11 to 20 years in current department or agency 13 120
2014 More than 20 years in current department or agency 8 73

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 124
2017 3 to 10 years in current department or agency 5 236
2017 11 to 20 years in current department or agency 4 143
2014 3 to 10 years in current department or agency 4 274

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 124
2017 3 to 10 years in current department or agency 4 236
2014 3 to 10 years in current department or agency 3 274
2014 11 to 20 years in current department or agency 0 120

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 4 236
2014 3 to 10 years in current department or agency 3 274
2014 More than 20 years in current department or agency 0 73

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 124
2017 3 to 10 years in current department or agency 5 236
2017 11 to 20 years in current department or agency 5 143
2014 Less than 3 years in current department or agency 9 78
2014 3 to 10 years in current department or agency 6 274
2014 11 to 20 years in current department or agency 5 120
2014 More than 20 years in current department or agency 12 73

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 20 124
2017 3 to 10 years in current department or agency 9 236
2017 11 to 20 years in current department or agency 12 143
2017 More than 20 years in current department or agency 10 47
2014 Less than 3 years in current department or agency 27 78
2014 3 to 10 years in current department or agency 9 274
2014 11 to 20 years in current department or agency 7 120

Question 79h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 124
2017 3 to 10 years in current department or agency 11 236
2017 11 to 20 years in current department or agency 11 143
2014 3 to 10 years in current department or agency 9 274
2014 11 to 20 years in current department or agency 6 120

Question 79i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was too distraught.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 124
2017 3 to 10 years in current department or agency 7 236
2017 11 to 20 years in current department or agency 8 143
2017 More than 20 years in current department or agency 13 47
2014 Less than 3 years in current department or agency 15 78
2014 3 to 10 years in current department or agency 10 274
2014 11 to 20 years in current department or agency 8 120
2014 More than 20 years in current department or agency 6 73

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 124
2017 3 to 10 years in current department or agency 32 236
2017 11 to 20 years in current department or agency 21 143
2017 More than 20 years in current department or agency 17 47
2014 Less than 3 years in current department or agency 22 78
2014 3 to 10 years in current department or agency 19 274
2014 11 to 20 years in current department or agency 15 120
2014 More than 20 years in current department or agency 20 73

Question 79k. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 124
2017 3 to 10 years in current department or agency 10 236
2017 11 to 20 years in current department or agency 7 143
2014 3 to 10 years in current department or agency 14 274
2014 11 to 20 years in current department or agency 6 120
2014 More than 20 years in current department or agency 9 73

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 33 124
2017 3 to 10 years in current department or agency 50 236
2017 11 to 20 years in current department or agency 45 143
2017 More than 20 years in current department or agency 35 47
2014 Less than 3 years in current department or agency 44 78
2014 3 to 10 years in current department or agency 44 274
2014 11 to 20 years in current department or agency 40 120
2014 More than 20 years in current department or agency 41 73

Question 79m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 124
2017 3 to 10 years in current department or agency 2 236
2014 Less than 3 years in current department or agency 7 78
2014 3 to 10 years in current department or agency 3 274

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 124
2017 3 to 10 years in current department or agency 66 236
2017 11 to 20 years in current department or agency 62 143
2017 More than 20 years in current department or agency 49 47
2014 Less than 3 years in current department or agency 63 78
2014 3 to 10 years in current department or agency 65 274
2014 11 to 20 years in current department or agency 57 120
2014 More than 20 years in current department or agency 69 73

Question 79o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? …The time limit to file a grievance or a formal complaint had passed.
Survey year Demographic
(%)		 Total responses
2017 3 to 10 years in current department or agency 2 236

Question 79p. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 17 124
2017 3 to 10 years in current department or agency 12 236
2017 11 to 20 years in current department or agency 9 143
2017 More than 20 years in current department or agency 16 47
2014 Less than 3 years in current department or agency 11 78
2014 3 to 10 years in current department or agency 14 274
2014 11 to 20 years in current department or agency 22 120
2014 More than 20 years in current department or agency 16 73

Question 80. Did the discrimination you experienced occur while you were an employee of your current department or agency?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 69 31 126
2017 3 to 10 years in current department or agency 95 5 249
2017 11 to 20 years in current department or agency 99 1 153
2017 More than 20 years in current department or agency 98 2 54

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 21 17 13 1 1 36 10 71 5 2149
2017 3 to 10 years in current department or agency 16 20 19 3 3 32 7 58 10 3330
2017 11 to 20 years in current department or agency 13 19 21 3 3 35 7 55 9 1916
2017 More than 20 years in current department or agency 18 23 21 2 3 27 5 61 8 840
2014 Less than 3 years in current department or agency 19 15 16 2 2 38 9 64 7 1541
2014 3 to 10 years in current department or agency 14 17 20 3 3 34 8 55 10 4106
2014 11 to 20 years in current department or agency 13 17 22 2 2 36 7 53 8 1890
2014 More than 20 years in current department or agency 18 21 23 3 3 27 5 58 8 1296

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 31 11 2 1 15 2 83 3 2145
2017 3 to 10 years in current department or agency 29 33 16 3 3 14 2 74 7 3333
2017 11 to 20 years in current department or agency 25 34 17 3 3 16 2 72 7 1914
2017 More than 20 years in current department or agency 31 34 18 3 3 10 1 73 7 836
2014 Less than 3 years in current department or agency 33 28 14 2 2 20 2 77 4 1543
2014 3 to 10 years in current department or agency 24 32 19 3 3 17 2 70 7 4106
2014 11 to 20 years in current department or agency 25 32 19 3 2 19 1 70 6 1892
2014 More than 20 years in current department or agency 28 32 20 2 2 14 1 71 5 1295

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 87 2147
2017 3 to 10 years in current department or agency 17 83 3333
2017 11 to 20 years in current department or agency 16 84 1919
2017 More than 20 years in current department or agency 14 86 833
2014 Less than 3 years in current department or agency 15 85 1537
2014 3 to 10 years in current department or agency 16 84 4100
2014 11 to 20 years in current department or agency 13 87 1884
2014 More than 20 years in current department or agency 14 86 1291

Question 89. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 77 23 291
2017 3 to 10 years in current department or agency 80 20 573
2017 11 to 20 years in current department or agency 76 24 311
2017 More than 20 years in current department or agency 78 22 116
2014 Less than 3 years in current department or agency 78 22 219
2014 3 to 10 years in current department or agency 81 19 634
2014 11 to 20 years in current department or agency 81 19 250
2014 More than 20 years in current department or agency 80 20 181

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 37 5 4 3 0 0 89 7 222
2017 3 to 10 years in current department or agency 42 37 7 9 4 0 1 80 13 460
2017 11 to 20 years in current department or agency 41 42 7 7 3 0 0 83 10 240
2017 More than 20 years in current department or agency 46 43 4 5 1 0 0 89 7 92
2014 Less than 3 years in current department or agency 55 27 6 6 3 2 0 84 10 170
2014 3 to 10 years in current department or agency 53 30 6 8 2 1 1 84 10 513
2014 11 to 20 years in current department or agency 52 32 7 6 3 0 1 85 8 203
2014 More than 20 years in current department or agency 51 32 8 4 3 0 1 84 7 144

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 25 40 11 9 3 3 10 74 14 2148
2017 3 to 10 years in current department or agency 29 51 10 5 1 1 4 84 6 3335
2017 11 to 20 years in current department or agency 29 54 10 3 0 1 3 86 4 1920
2017 More than 20 years in current department or agency 36 49 7 1 0 1 5 91 2 838
2014 Less than 3 years in current department or agency 28 42 10 5 3 4 8 80 9 1539
2014 3 to 10 years in current department or agency 24 54 12 5 1 1 3 81 6 4105
2014 11 to 20 years in current department or agency 26 56 9 3 1 1 3 86 4 1890
2014 More than 20 years in current department or agency 34 48 10 2 0 1 5 88 2 1296

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 21 18 4 3 28 14 57 12 2145
2017 3 to 10 years in current department or agency 11 26 22 8 5 21 8 52 18 3327
2017 11 to 20 years in current department or agency 10 26 23 8 5 21 7 51 17 1915
2017 More than 20 years in current department or agency 14 28 25 5 4 17 7 55 12 837
2014 Less than 3 years in current department or agency 11 20 20 4 4 27 14 53 14 1543
2014 3 to 10 years in current department or agency 9 22 26 8 5 22 9 44 19 4107
2014 11 to 20 years in current department or agency 10 24 24 9 4 20 8 48 19 1888
2014 More than 20 years in current department or agency 14 30 24 8 4 13 7 55 15 1294

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 27 7 2 1 10 10 88 3 2148
2017 3 to 10 years in current department or agency 42 34 10 3 1 6 3 84 5 3333
2017 11 to 20 years in current department or agency 39 38 10 2 1 6 3 86 3 1918
2017 More than 20 years in current department or agency 42 33 10 3 2 5 6 84 5 839
2014 Less than 3 years in current department or agency 39 29 10 2 1 10 8 84 4 1543
2014 3 to 10 years in current department or agency 37 38 11 3 2 6 3 83 6 4105
2014 11 to 20 years in current department or agency 36 39 12 3 1 6 3 83 4 1892
2014 More than 20 years in current department or agency 40 35 12 3 1 4 5 82 5 1295

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 28 9 2 1 13 9 84 5 2143
2017 3 to 10 years in current department or agency 32 35 13 5 3 9 3 76 8 3326
2017 11 to 20 years in current department or agency 31 38 13 3 2 8 3 79 6 1917
2017 More than 20 years in current department or agency 33 35 15 4 2 6 5 77 7 838
2014 Less than 3 years in current department or agency 31 29 12 4 2 14 8 77 8 1538
2014 3 to 10 years in current department or agency 29 36 14 4 2 10 3 76 8 4106
2014 11 to 20 years in current department or agency 27 38 15 4 2 10 4 75 7 1887
2014 More than 20 years in current department or agency 32 35 15 4 2 7 5 76 7 1295
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Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 63 22 7 3 3 1 0 87 6 2146
2017 3 to 10 years in current department or agency 55 27 7 5 4 1 0 83 10 3333
2017 11 to 20 years in current department or agency 53 30 9 5 4 1 0 83 8 1917
2017 More than 20 years in current department or agency 52 28 11 4 4 1 0 80 9 836

Question 36. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 64 20 8 2 3 2 0 86 6 2148
2017 3 to 10 years in current department or agency 55 26 10 4 4 1 0 82 8 3335
2017 11 to 20 years in current department or agency 50 29 11 4 4 2 0 80 8 1918
2017 More than 20 years in current department or agency 49 28 12 5 4 1 0 78 9 837

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 39 14 7 3 7 0 74 11 2150
2017 3 to 10 years in current department or agency 23 42 17 9 5 4 0 68 15 3323
2017 11 to 20 years in current department or agency 21 41 19 9 6 5 0 65 15 1917
2017 More than 20 years in current department or agency 25 41 20 6 4 4 0 69 10 837

Question 87. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 43 16 9 6 2 0 68 15 2151
2017 3 to 10 years in current department or agency 15 37 20 15 11 2 0 53 26 3334
2017 11 to 20 years in current department or agency 13 39 20 15 11 2 0 53 26 1917
2017 More than 20 years in current department or agency 17 40 21 13 6 2 0 59 20 836

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 18 23 19 16 21 0 2 42 38 2147
2017 3 to 10 years in current department or agency 17 22 21 16 22 0 3 40 39 3329
2017 11 to 20 years in current department or agency 20 24 21 14 18 0 3 45 34 1913
2017 More than 20 years in current department or agency 21 24 21 14 16 0 3 47 32 838

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 28 26 12 9 0 1 52 21 2149
2017 3 to 10 years in current department or agency 15 23 28 18 15 0 1 38 33 3332
2017 11 to 20 years in current department or agency 12 23 27 19 16 0 1 36 36 1914
2017 More than 20 years in current department or agency 15 27 30 16 11 0 2 43 27 839

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 28 21 11 6 1 2 60 18 2144
2017 3 to 10 years in current department or agency 18 26 26 16 13 0 2 45 29 3327
2017 11 to 20 years in current department or agency 14 26 28 16 14 0 2 41 31 1915
2017 More than 20 years in current department or agency 18 32 22 14 10 0 3 51 26 837

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 25 21 13 10 1 2 55 24 2146
2017 3 to 10 years in current department or agency 16 21 23 19 18 1 2 38 38 3333
2017 11 to 20 years in current department or agency 13 20 25 21 19 1 2 34 41 1913
2017 More than 20 years in current department or agency 17 25 22 20 13 1 3 44 34 836

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 51 21 12 4 3 1 8 79 8 2141
2017 3 to 10 years in current department or agency 37 25 17 7 6 1 8 68 14 3329
2017 11 to 20 years in current department or agency 31 25 17 9 8 1 9 62 20 1909
2017 More than 20 years in current department or agency 35 28 14 8 5 0 9 70 15 831

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 35 31 20 7 5 0 1 67 13 2144
2017 3 to 10 years in current department or agency 28 31 23 10 8 0 1 59 18 3326
2017 11 to 20 years in current department or agency 26 30 23 12 7 0 1 57 20 1912
2017 More than 20 years in current department or agency 29 31 22 11 5 0 2 61 16 832

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 37 31 18 8 4 1 2 70 11 2144
2017 3 to 10 years in current department or agency 24 32 22 12 7 1 2 58 20 3323
2017 11 to 20 years in current department or agency 20 33 26 12 7 1 2 55 19 1906
2017 More than 20 years in current department or agency 24 32 21 11 7 1 2 59 19 829

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 27 31 21 12 6 1 2 60 18 2145
2017 3 to 10 years in current department or agency 19 29 23 16 12 1 1 48 28 3327
2017 11 to 20 years in current department or agency 16 29 27 17 10 1 1 46 27 1911
2017 More than 20 years in current department or agency 18 29 26 15 9 1 2 49 24 831

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 30 20 11 6 1 2 62 18 2147
2017 3 to 10 years in current department or agency 25 29 21 14 9 0 1 55 24 3327
2017 11 to 20 years in current department or agency 24 33 21 14 7 1 2 58 21 1909
2017 More than 20 years in current department or agency 27 32 20 11 7 1 3 61 18 832

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 29 30 21 11 6 1 1 61 18 2142
2017 3 to 10 years in current department or agency 25 29 21 13 11 1 2 55 24 3319
2017 11 to 20 years in current department or agency 21 26 24 15 9 1 2 49 26 1907
2017 More than 20 years in current department or agency 21 28 22 17 9 1 2 51 26 829

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 60 20 11 4 2 0 2 82 7 2143
2017 3 to 10 years in current department or agency 53 24 12 5 3 0 2 79 8 3328
2017 11 to 20 years in current department or agency 52 24 12 6 4 0 2 78 10 1914
2017 More than 20 years in current department or agency 52 24 13 4 3 0 3 79 7 834

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 76 10 4 3 3 1 4 90 6 2143
2017 3 to 10 years in current department or agency 68 13 6 4 3 1 5 86 8 3329
2017 11 to 20 years in current department or agency 68 13 7 3 4 1 5 85 7 1914
2017 More than 20 years in current department or agency 69 13 6 3 4 1 5 87 7 836

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 65 20 6 3 2 0 3 88 5 2142
2017 3 to 10 years in current department or agency 55 25 10 4 2 0 3 83 7 3331
2017 11 to 20 years in current department or agency 54 27 10 3 3 0 3 84 6 1912
2017 More than 20 years in current department or agency 55 27 8 4 3 0 3 85 7 834

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 71 13 6 4 3 1 3 87 7 2142
2017 3 to 10 years in current department or agency 59 18 9 6 5 0 3 79 11 3329
2017 11 to 20 years in current department or agency 56 20 10 5 5 0 3 79 11 1918
2017 More than 20 years in current department or agency 58 19 9 4 5 1 3 80 10 838

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 64 7 3 2 1 0 23 93 3 2147
2017 3 to 10 years in current department or agency 55 13 5 2 1 0 23 89 5 3326
2017 11 to 20 years in current department or agency 52 15 7 1 2 0 23 87 4 1910
2017 More than 20 years in current department or agency 49 16 6 2 2 0 25 87 5 837

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 70 15 5 2 1 0 6 91 3 2126
2017 3 to 10 years in current department or agency 62 18 8 3 1 1 7 87 5 3312
2017 11 to 20 years in current department or agency 61 19 7 2 2 1 8 88 4 1907
2017 More than 20 years in current department or agency 60 20 9 2 2 0 7 86 4 833

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 54 16 11 8 7 0 4 73 16 2145
2017 3 to 10 years in current department or agency 67 16 7 3 3 1 4 87 6 3333
2017 11 to 20 years in current department or agency 72 13 4 2 2 1 6 92 4 1915
2017 More than 20 years in current department or agency 73 14 4 2 1 1 5 92 3 837

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 52 28 10 4 2 0 3 83 6 2145
2017 3 to 10 years in current department or agency 49 28 13 4 2 0 3 80 7 3328
2017 11 to 20 years in current department or agency 49 27 13 5 3 0 4 79 8 1910
2017 More than 20 years in current department or agency 54 25 12 4 1 0 4 83 5 836

Question 84. Overall, my level of work-related stress is
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 16 34 33 12 4 0 0 51 16 2149
2017 3 to 10 years in current department or agency 9 27 40 16 8 0 0 36 23 3334
2017 11 to 20 years in current department or agency 8 24 42 18 8 0 0 32 26 1919
2017 More than 20 years in current department or agency 12 25 41 15 5 0 1 38 20 837

Question 85. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 15 34 28 16 0 1 44 21 2140
2017 3 to 10 years in current department or agency 10 22 38 20 9 0 1 29 32 3327
2017 11 to 20 years in current department or agency 10 23 42 19 6 0 0 25 32 1912
2017 More than 20 years in current department or agency 8 22 41 20 8 0 1 28 31 834
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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 24 21 24 13 15 2 1 25 75 2152
2017 3 to 10 years in current department or agency 27 26 20 13 12 2 1 27 73 3336
2017 11 to 20 years in current department or agency 34 25 19 9 10 3 1 35 65 1920
2017 More than 20 years in current department or agency 39 26 17 8 7 3 1 40 60 838

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 31 1552
2017 3 to 10 years in current department or agency 19 2341
2017 11 to 20 years in current department or agency 15 1188
2017 More than 20 years in current department or agency 13 478

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 1552
2017 3 to 10 years in current department or agency 33 2341
2017 11 to 20 years in current department or agency 29 1188
2017 More than 20 years in current department or agency 27 478

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 26 1552
2017 3 to 10 years in current department or agency 19 2341
2017 11 to 20 years in current department or agency 16 1188
2017 More than 20 years in current department or agency 14 478

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 38 1552
2017 3 to 10 years in current department or agency 58 2341
2017 11 to 20 years in current department or agency 54 1188
2017 More than 20 years in current department or agency 45 478

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 1552
2017 3 to 10 years in current department or agency 9 2341
2017 11 to 20 years in current department or agency 7 1188
2017 More than 20 years in current department or agency 2 478

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year Demographic
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 1552
2017 3 to 10 years in current department or agency 36 2341
2017 11 to 20 years in current department or agency 39 1188
2017 More than 20 years in current department or agency 49 478

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 45 21 12 3 14 1524
2017 3 to 10 years in current department or agency 7 47 18 10 4 13 2283
2017 11 to 20 years in current department or agency 9 47 18 10 4 13 1159
2017 More than 20 years in current department or agency 12 46 15 9 6 12 472

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 12 25 15 16 23 2 7 41 43 1560
2017 3 to 10 years in current department or agency 11 20 15 16 27 2 9 34 49 2355
2017 11 to 20 years in current department or agency 7 19 17 19 25 2 11 30 51 1194
2017 More than 20 years in current department or agency 7 18 16 20 23 3 13 29 52 484

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 11 10 17 46 3 6 19 70 1560
2017 3 to 10 years in current department or agency 5 9 12 15 48 2 9 16 71 2355
2017 11 to 20 years in current department or agency 4 9 14 19 41 3 11 15 70 1198
2017 More than 20 years in current department or agency 3 12 14 18 36 5 12 18 65 485
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