2017 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - SC

The results of the 2017 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

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Employee engagement

Question 11. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	52	39	5	2	2	0	91	3	60
2017	SC-02	36	45	0	9	9	0	82	18	11
2017	SC-03	58	32	10	0	0	0	90	0	31
2014	SC	41	40	11	5	4	0	81	8	273
2014	SC-02	29	56	3	6	6	0	85	12	34
2014	SC-03	36	42	16	3	2	0	79	5	132
2014	SC-04	40	35	10	10	5	0	75	15	20
2014	SC-05	67	25	0	0	8	0	92	8	12
2011	SC	38	38	16	5	3	0	76	9	566
2011	SC-02	30	48	16	4	2	0	78	6	118
2011	SC-03	44	33	14	5	4	0	77	9	233
2011	SC-04	23	35	33	8	3	0	58	10	40
2011	SC-05	33	36	17	7	7	0	69	14	42
2008	SC	38	42	11	5	3	1	80	8	365
2008	SC-02	31	47	14	6	1	1	79	8	81
2008	SC-03	41	37	12	6	4	1	78	10	170
2008	SC-04	28	56	12	0	4	0	84	4	25
2008	SC-05	47	44	3	3	3	0	91	6	32

Question 15. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	25	36	17	10	10	2	62	21	60
2017	SC-02	27	27	18	0	27	0	55	27	11
2017	SC-03	26	35	19	13	3	3	63	17	31

Question 16. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	69	24	3	0	2	2	95	2	60
2017	SC-02	82	0	9	0	9	0	82	9	11
2017	SC-03	65	29	3	0	0	3	97	0	31
2014	SC	69	25	4	1	0	0	94	2	274
2014	SC-02	65	32	3	0	0	0	97	0	34
2014	SC-03	64	28	5	2	1	0	92	3	133
2014	SC-04	75	25	0	0	0	0	100	0	20
2014	SC-05	83	17	0	0	0	0	100	0	12
2011	SC	59	33	5	2	1	0	91	4	567
2011	SC-02	57	33	9	2	0	0	90	2	118
2011	SC-03	59	34	3	2	2	0	94	3	233
2011	SC-04	50	40	5	5	0	0	90	5	40
2011	SC-05	60	31	5	2	2	0	90	5	42

Question 20. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	59	29	7	3	2	0	88	5	60
2017	SC-02	55	27	0	9	9	0	82	18	11
2017	SC-03	61	23	13	3	0	0	84	3	31
2014	SC	52	35	9	3	1	0	87	4	274
2014	SC-02	47	47	0	3	3	0	94	6	34
2014	SC-03	47	39	11	1	2	0	86	2	133
2014	SC-04	55	25	15	5	0	0	80	5	20
2014	SC-05	75	17	0	8	0	0	92	8	12
2011	SC	45	40	9	4	1	0	86	5	566
2011	SC-02	41	45	9	4	1	1	86	5	118
2011	SC-03	51	36	9	3	1	0	86	4	233
2011	SC-04	25	58	10	8	0	0	83	8	40
2011	SC-05	45	36	10	5	5	0	81	10	42
2008	SC	49	38	8	4	1	1	87	5	365
2008	SC-02	47	41	10	1	0	1	89	1	81
2008	SC-03	50	36	6	6	1	1	87	7	170
2008	SC-04	38	50	8	0	4	0	88	4	24
2008	SC-05	52	33	12	0	3	0	85	3	33

Question 58. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	22	32	22	14	10	0	54	24	60
2017	SC-02	18	45	18	0	18	0	64	18	11
2017	SC-03	29	23	29	10	10	0	52	19	31
2014	SC	28	33	21	8	9	1	62	17	276
2014	SC-02	24	32	18	12	12	3	58	24	34
2014	SC-03	21	36	24	10	8	1	57	18	135
2014	SC-04	15	30	35	15	5	0	45	20	20
2014	SC-05	50	25	0	8	17	0	75	25	12
2011	SC	19	36	17	16	10	1	56	27	566
2011	SC-02	20	38	14	17	9	1	59	27	118
2011	SC-03	18	40	18	13	9	2	59	23	233
2011	SC-04	13	28	18	30	13	0	40	43	40
2011	SC-05	21	31	19	10	19	0	52	29	42

Question 59. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	25	32	25	7	10	0	0	58	17	60
2017	SC-02	36	27	9	18	9	0	0	64	27	11
2017	SC-03	29	26	26	6	13	0	0	55	19	31
2014	SC	21	35	23	10	9	1	0	57	20	276
2014	SC-02	18	35	24	12	9	3	0	55	21	34
2014	SC-03	18	37	24	13	8	1	0	55	21	135
2014	SC-04	10	35	35	10	10	0	0	45	20	20
2014	SC-05	42	17	17	0	25	0	0	58	25	12
2011	SC	17	35	19	10	19	1	0	52	29	563
2011	SC-02	17	34	19	8	21	1	1	52	29	117
2011	SC-03	16	34	22	12	14	2	0	51	26	232
2011	SC-04	13	23	20	10	35	0	0	35	45	40
2011	SC-05	15	51	10	0	24	0	0	66	24	41
2008	SC	19	38	22	10	9	1	1	58	19	360
2008	SC-02	21	39	24	6	9	0	1	61	15	80
2008	SC-03	19	37	20	12	9	2	1	57	22	167
2008	SC-04	16	36	28	8	12	0	0	52	20	25
2008	SC-05	18	39	27	9	3	0	3	59	13	33

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	24	36	22	7	10	2	0	60	17	60
2017	SC-02	45	36	0	0	18	0	0	82	18	11
2017	SC-03	23	32	26	10	10	0	0	55	19	31
2014	SC	29	21	24	14	7	3	2	53	22	275
2014	SC-02	29	21	18	24	6	3	0	52	30	34
2014	SC-03	24	17	30	16	8	2	3	43	26	135
2014	SC-04	30	30	25	10	5	0	0	60	15	20
2014	SC-05	33	17	17	0	25	0	8	55	27	12
2011	SC	24	27	19	14	10	5	1	55	25	566
2011	SC-02	19	29	20	14	12	4	2	51	28	118
2011	SC-03	25	28	21	11	9	5	0	57	21	232
2011	SC-04	20	15	20	35	8	3	0	36	44	40
2011	SC-05	29	29	14	10	12	7	0	62	23	42
2008	SC	24	28	22	9	10	4	3	56	20	359
2008	SC-02	19	29	26	6	10	9	1	53	18	80
2008	SC-03	23	31	22	11	8	3	3	57	20	167
2008	SC-04	24	36	12	12	12	4	0	63	25	25
2008	SC-05	31	31	19	3	9	3	3	67	13	32

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Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	44	29	8	10	5	2	2	75	16	60
2017	SC-02	36	36	0	18	9	0	0	73	27	11
2017	SC-03	48	29	13	6	0	0	3	80	7	31
2014	SC	38	34	14	8	5	1	0	73	13	276
2014	SC-02	38	50	6	3	0	3	0	91	3	34
2014	SC-03	35	30	16	9	8	1	1	67	17	135
2014	SC-04	35	25	20	15	5	0	0	60	20	20
2014	SC-05	50	42	0	0	8	0	0	92	8	12
2011	SC	31	38	14	10	5	2	1	70	16	569
2011	SC-02	24	42	19	9	3	2	1	69	12	118
2011	SC-03	36	35	13	10	4	1	0	72	15	234
2011	SC-04	23	28	8	35	8	0	0	50	43	40
2011	SC-05	36	40	10	2	12	0	0	76	14	42
2008	SC	30	37	17	7	8	1	0	68	15	363
2008	SC-02	32	42	12	5	9	0	0	74	14	81
2008	SC-03	27	37	18	10	7	1	0	64	17	169
2008	SC-04	20	44	12	12	12	0	0	64	24	25
2008	SC-05	42	30	12	3	9	0	3	75	13	33

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	47	27	10	8	7	0	0	74	15	60
2017	SC-02	45	27	0	9	18	0	0	73	27	11
2017	SC-03	48	26	16	6	3	0	0	74	10	31
2014	SC	35	40	13	8	4	0	0	75	12	275
2014	SC-02	41	38	12	3	6	0	0	79	9	34
2014	SC-03	30	43	13	7	7	0	0	72	14	134
2014	SC-04	30	40	15	15	0	0	0	70	15	20
2014	SC-05	67	17	8	8	0	0	0	83	8	12
2011	SC	29	40	11	13	6	1	0	70	19	567
2011	SC-02	21	46	14	14	5	1	0	67	19	118
2011	SC-03	33	37	14	12	4	0	0	70	16	233
2011	SC-04	23	25	15	30	3	5	0	50	34	40
2011	SC-05	33	45	0	10	12	0	0	79	21	42
2008	SC	32	40	10	9	9	0	0	72	17	364
2008	SC-02	36	42	7	7	7	0	0	78	15	81
2008	SC-03	28	43	11	10	8	1	0	71	18	169
2008	SC-04	20	52	12	8	8	0	0	72	16	25
2008	SC-05	30	45	0	6	15	0	3	78	22	33

Question 37. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	47	25	10	8	7	2	74	15	60
2017	SC-02	45	27	0	0	27	0	73	27	11
2017	SC-03	52	23	13	10	0	3	77	10	31
2014	SC	40	36	12	7	5	1	76	11	273
2014	SC-02	47	32	18	3	0	0	79	3	34
2014	SC-03	36	40	8	9	5	1	77	15	132
2014	SC-04	35	35	15	10	5	0	70	15	20
2014	SC-05	58	25	8	0	8	0	83	8	12

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	24	36	12	17	10	2	0	60	28	60
2017	SC-02	36	36	0	9	18	0	0	73	27	11
2017	SC-03	19	35	16	16	10	3	0	57	27	31
2014	SC	24	29	21	14	9	3	0	54	24	270
2014	SC-02	32	32	9	9	9	6	3	71	19	34
2014	SC-03	17	27	26	15	11	5	0	46	27	133
2014	SC-04	25	35	20	15	5	0	0	60	20	20
2014	SC-05	27	9	36	18	9	0	0	36	27	11
2011	SC	11	29	21	11	22	4	1	42	36	568
2011	SC-02	11	34	20	8	22	3	1	48	31	118
2011	SC-03	11	24	28	11	22	4	0	37	34	234
2011	SC-04	8	20	23	18	30	3	0	28	49	40
2011	SC-05	7	36	19	12	24	2	0	44	37	42

Question 41. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	20	36	7	20	15	2	0	57	36	60
2017	SC-02	27	45	0	9	18	0	0	73	27	11
2017	SC-03	23	29	10	26	13	0	0	52	39	31
2014	SC	21	25	23	16	15	1	0	46	31	266
2014	SC-02	28	19	16	25	13	0	0	47	38	32
2014	SC-03	16	21	28	16	18	2	0	37	34	131
2014	SC-04	15	40	15	25	5	0	0	55	30	20
2014	SC-05	36	18	18	0	27	0	0	55	27	11
2011	SC	15	25	19	18	20	3	0	41	39	566
2011	SC-02	13	26	25	17	16	2	1	41	34	118
2011	SC-03	14	24	21	17	21	4	0	39	39	233
2011	SC-04	15	13	15	38	20	0	0	28	58	40
2011	SC-05	12	33	19	12	21	2	0	46	34	42
2008	SC	14	30	21	15	16	3	1	46	32	362
2008	SC-02	15	28	31	10	11	5	0	45	22	81
2008	SC-03	13	31	17	17	20	3	1	45	37	169
2008	SC-04	8	38	21	13	21	0	0	46	33	24
2008	SC-05	21	30	18	12	15	0	3	53	28	33

Question 42. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	12	29	19	22	19	0	41	41	60
2017	SC-02	9	64	9	9	9	0	73	18	11
2017	SC-03	16	13	29	19	23	0	29	42	31
2014	SC	11	29	21	23	14	2	41	38	270
2014	SC-02	15	24	21	24	12	3	41	38	33
2014	SC-03	9	24	23	23	17	2	34	42	132
2014	SC-04	0	45	25	20	5	5	47	26	20
2014	SC-05	25	42	8	17	8	0	67	25	12
2011	SC	11	25	17	18	25	4	37	45	564
2011	SC-02	8	25	19	18	23	7	35	44	117
2011	SC-03	10	22	19	20	23	5	34	46	232
2011	SC-04	10	15	10	25	40	0	25	65	40
2011	SC-05	10	36	10	12	31	2	46	44	42
2008	SC	11	24	23	21	15	5	37	39	364
2008	SC-02	16	20	27	21	10	6	38	33	81
2008	SC-03	6	27	22	19	19	5	35	41	170
2008	SC-04	4	40	16	24	16	0	44	40	25
2008	SC-05	24	21	12	24	12	6	48	39	33

Question 43. I believe that senior management will try to resolve concerns raised in this survey.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	12	29	14	17	22	7	0	44	42	60
2017	SC-02	9	55	0	9	18	9	0	70	30	11
2017	SC-03	13	16	19	23	26	3	0	30	50	31
2014	SC	10	21	21	23	19	6	0	33	44	270
2014	SC-02	21	6	21	24	24	3	0	28	50	33
2014	SC-03	5	20	23	26	19	8	0	27	48	133
2014	SC-04	5	26	32	21	16	0	0	32	37	19
2014	SC-05	17	25	25	17	17	0	0	42	33	12
2011	SC	9	18	20	24	22	8	0	29	50	567
2011	SC-02	7	19	25	24	14	11	0	29	43	118
2011	SC-03	9	18	16	23	28	8	0	28	55	234
2011	SC-04	8	8	15	43	23	5	0	16	68	40
2011	SC-05	10	21	29	17	19	5	0	33	38	42
2008	SC	11	26	16	17	21	7	1	40	42	361
2008	SC-02	12	27	15	23	17	4	1	42	43	81
2008	SC-03	5	27	15	18	23	10	1	36	47	168
2008	SC-04	4	28	24	12	28	4	0	33	42	25
2008	SC-05	24	27	12	12	15	9	0	57	30	33

Question 44. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	19	27	10	17	22	2	3	48	41	60
2017	SC-02	18	45	9	9	18	0	0	64	27	11
2017	SC-03	19	26	13	16	23	0	3	47	40	31
2014	SC	12	23	22	26	15	1	0	36	42	269
2014	SC-02	21	21	6	30	18	3	0	44	50	33
2014	SC-03	9	21	24	29	15	2	0	31	45	132
2014	SC-04	5	20	35	30	10	0	0	25	40	20
2014	SC-05	17	25	25	17	17	0	0	42	33	12
2011	SC	10	26	18	19	24	3	0	37	45	566
2011	SC-02	6	34	14	20	23	3	0	41	45	118
2011	SC-03	9	22	24	15	25	5	0	33	42	232
2011	SC-04	8	10	13	35	33	3	0	18	69	40
2011	SC-05	14	33	10	19	24	0	0	48	43	42
2008	SC	10	30	23	19	11	6	1	43	32	359
2008	SC-02	15	33	21	15	8	8	1	52	25	80
2008	SC-03	7	32	23	19	13	5	1	41	34	166
2008	SC-04	12	28	28	28	4	0	0	40	32	25
2008	SC-05	15	21	15	27	12	9	0	40	43	33

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Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	22	36	14	8	20	0	0	58	29	60
2017	SC-02	27	36	9	0	27	0	0	64	27	11
2017	SC-03	19	35	16	16	13	0	0	55	29	31
2014	SC	22	32	20	15	10	0	0	55	25	272
2014	SC-02	24	24	24	18	9	0	0	48	27	33
2014	SC-03	19	34	24	11	10	1	1	54	22	132
2014	SC-04	25	30	10	30	5	0	0	55	35	20
2014	SC-05	42	25	8	8	17	0	0	67	25	12
2011	SC	18	38	18	14	11	0	0	56	25	567
2011	SC-02	20	40	16	15	8	0	0	61	23	117
2011	SC-03	17	41	18	14	9	0	0	59	24	234
2011	SC-04	13	18	35	15	20	0	0	30	35	40
2011	SC-05	21	31	14	14	19	0	0	52	33	42

Question 13. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	30	51	8	5	3	2	83	9	60
2017	SC-02	27	55	0	9	9	0	82	18	11
2017	SC-03	32	48	10	3	3	3	83	7	31

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	7	22	20	26	24	2	0	29	50	60
2017	SC-02	9	36	27	9	18	0	0	45	27	11
2017	SC-03	10	16	19	32	19	3	0	27	53	31
2014	SC	8	17	25	23	25	2	1	25	49	275
2014	SC-02	15	9	18	18	36	0	3	25	56	33
2014	SC-03	1	17	27	25	25	4	1	19	53	135
2014	SC-04	0	20	20	35	25	0	0	20	60	20
2014	SC-05	8	42	8	17	25	0	0	50	42	12

Question 30. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	46	30	7	10	5	0	2	77	15	60
2017	SC-02	55	27	0	9	9	0	0	82	18	11
2017	SC-03	45	26	13	10	3	0	3	73	13	31
2014	SC	35	38	12	8	7	1	0	74	14	276
2014	SC-02	38	41	9	9	3	0	0	79	12	34
2014	SC-03	30	41	10	9	9	1	0	72	18	135
2014	SC-04	20	40	30	10	0	0	0	60	10	20
2014	SC-05	50	33	0	8	8	0	0	83	17	12
2011	SC	28	47	11	7	6	1	0	75	14	566
2011	SC-02	23	60	7	5	5	0	0	83	10	118
2011	SC-03	31	41	14	7	6	1	0	73	13	234
2011	SC-04	15	43	25	10	8	0	0	58	18	40
2011	SC-05	33	48	10	2	7	0	0	81	10	42
2008	SC	31	40	14	7	8	0	0	71	15	363
2008	SC-02	33	40	11	7	9	0	0	73	16	81
2008	SC-03	29	38	17	9	7	1	0	68	15	169
2008	SC-04	16	56	8	8	12	0	0	72	20	25
2008	SC-05	33	42	3	6	12	0	3	78	19	33

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	33	25	0	17	25	0	0	58	42	12
2014	SC	13	42	13	13	18	0	0	56	31	45

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	7	27	12	36	19	0	0	34	54	60
2017	SC-02	0	45	0	45	9	0	0	45	55	11
2017	SC-03	13	19	23	32	13	0	0	32	45	31
2014	SC	9	26	19	28	18	0	0	35	46	274
2014	SC-02	6	18	18	33	24	0	0	24	58	33
2014	SC-03	5	28	18	29	20	0	0	33	49	134
2014	SC-04	5	20	25	30	20	0	0	25	50	20
2014	SC-05	0	42	17	25	17	0	0	42	42	12
2011	SC	8	33	19	24	16	0	0	41	41	565
2011	SC-02	8	30	27	20	14	1	0	38	34	118
2011	SC-03	8	32	18	25	18	0	0	39	43	233
2011	SC-04	0	45	8	30	18	0	0	45	48	40
2011	SC-05	7	19	12	36	26	0	0	26	62	42
2008	SC	10	30	17	25	17	1	0	40	42	364
2008	SC-02	12	32	12	25	17	0	1	45	43	81
2008	SC-03	8	35	21	19	15	2	0	44	35	170
2008	SC-04	4	29	13	33	21	0	0	33	54	24
2008	SC-05	6	27	12	36	15	3	0	34	53	33

Question 27. In my work unit, the process of selecting a person for a position is done fairly.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	7	24	17	22	30	0	0	30	53	60
2017	SC-02	9	27	9	27	27	0	0	36	55	11
2017	SC-03	10	13	23	26	29	0	0	23	55	31
2014	SC	8	23	21	22	23	3	0	32	46	276
2014	SC-02	12	26	9	26	21	6	0	41	50	34
2014	SC-03	5	19	24	20	29	2	0	25	50	135
2014	SC-04	0	25	35	20	20	0	0	25	40	20
2014	SC-05	8	33	17	17	25	0	0	42	42	12
2011	SC	6	22	16	26	26	3	0	29	54	566
2011	SC-02	8	20	21	26	20	4	0	29	48	117
2011	SC-03	6	21	17	24	30	2	0	28	55	234
2011	SC-04	5	35	10	33	18	0	0	40	50	40
2011	SC-05	5	10	5	31	43	7	0	15	79	42
2008	SC	9	21	18	23	24	5	1	32	49	365
2008	SC-02	9	21	22	19	21	5	4	32	43	81
2008	SC-03	9	22	18	22	24	6	0	33	48	170
2008	SC-04	4	24	20	28	20	4	0	29	50	25
2008	SC-05	9	27	6	30	24	3	0	38	56	33

Job fit and development

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	20	34	7	14	25	0	0	54	39	60
2017	SC-02	36	27	0	18	18	0	0	64	36	11
2017	SC-03	19	32	13	13	23	0	0	52	35	31
2014	SC	18	33	11	20	17	0	1	51	38	272
2014	SC-02	18	38	12	24	9	0	0	56	32	34
2014	SC-03	13	34	10	23	20	0	1	47	43	132
2014	SC-04	10	30	15	15	30	0	0	40	45	20
2014	SC-05	17	58	17	0	8	0	0	75	8	12
2011	SC	20	36	12	20	12	1	0	55	32	568
2011	SC-02	16	41	14	17	11	1	0	58	28	118
2011	SC-03	21	36	13	20	9	0	0	58	30	234
2011	SC-04	8	25	13	25	30	0	0	33	55	40
2011	SC-05	19	26	14	26	12	2	0	46	39	42
2008	SC	19	39	15	16	9	0	1	59	26	365
2008	SC-02	22	41	12	17	6	0	1	64	24	81
2008	SC-03	19	35	18	16	11	1	1	55	27	169
2008	SC-04	12	60	0	20	8	0	0	72	28	25
2008	SC-05	15	42	12	18	12	0	0	58	30	33

Question 6. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	58	37	2	0	3	0	0	95	3	60
2017	SC-02	55	27	0	0	18	0	0	82	18	11
2017	SC-03	65	32	3	0	0	0	0	97	0	31
2014	SC	42	42	10	3	3	0	0	84	6	272
2014	SC-02	50	38	9	3	0	0	0	88	3	34
2014	SC-03	36	48	9	3	2	1	1	85	5	132
2014	SC-04	35	50	15	0	0	0	0	85	0	20
2014	SC-05	75	17	0	0	8	0	0	92	8	12
2011	SC	45	38	9	5	2	0	0	84	7	567
2011	SC-02	45	41	5	5	2	1	1	88	7	118
2011	SC-03	50	34	9	5	3	0	0	84	8	234
2011	SC-04	33	50	10	5	3	0	0	83	8	40
2011	SC-05	44	37	10	7	2	0	0	80	10	41
2008	SC	45	37	11	3	3	1	1	83	6	365
2008	SC-02	41	36	14	4	4	1	1	78	8	81
2008	SC-03	44	41	9	4	2	1	0	85	6	170
2008	SC-04	52	40	4	0	4	0	0	92	4	25
2008	SC-05	52	30	9	6	0	0	3	84	6	33

Question 7. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	59	31	3	3	3	0	0	90	7	60
2017	SC-02	64	9	0	9	18	0	0	73	27	11
2017	SC-03	61	29	6	3	0	0	0	90	3	31
2014	SC	48	39	7	3	3	0	1	87	6	272
2014	SC-02	53	32	6	6	0	0	3	88	6	34
2014	SC-03	47	38	7	4	4	0	1	85	8	132
2014	SC-04	35	65	0	0	0	0	0	100	0	20
2014	SC-05	67	25	0	0	8	0	0	92	8	12
2011	SC	45	41	9	3	2	0	0	86	5	566
2011	SC-02	39	45	10	4	2	0	1	84	6	116
2011	SC-03	49	37	9	2	3	0	0	86	4	234
2011	SC-04	33	55	8	3	3	0	0	88	5	40
2011	SC-05	55	38	5	2	0	0	0	93	2	42
2008	SC	45	37	10	4	3	1	0	82	7	365
2008	SC-02	40	37	15	4	4	1	0	78	8	81
2008	SC-03	47	36	9	4	4	1	0	83	8	169
2008	SC-04	44	44	8	0	4	0	0	88	4	25
2008	SC-05	61	33	3	3	0	0	0	94	3	33

Question 52. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	14	29	19	19	20	0	0	42	39	60
2017	SC-02	36	27	0	18	18	0	0	64	36	11
2017	SC-03	10	23	26	19	23	0	0	32	42	31
2014	SC	16	26	23	16	18	1	0	43	34	276
2014	SC-02	21	32	18	18	9	3	0	55	27	34
2014	SC-03	11	24	24	17	22	1	0	35	40	135
2014	SC-04	15	30	15	20	20	0	0	45	40	20
2014	SC-05	25	33	17	8	17	0	0	58	25	12
2011	SC	15	27	17	15	24	2	0	43	40	568
2011	SC-02	17	28	19	13	21	1	1	46	35	118
2011	SC-03	15	28	17	18	21	2	0	43	40	234
2011	SC-04	10	18	18	23	33	0	0	28	55	40
2011	SC-05	14	24	17	14	26	5	0	40	43	42
2008	SC	10	32	20	19	18	1	1	42	38	365
2008	SC-02	15	36	21	15	14	0	0	51	28	81
2008	SC-03	9	27	23	16	23	1	1	36	40	169
2008	SC-04	4	52	12	24	8	0	0	56	32	25
2008	SC-05	12	27	9	33	15	3	0	41	50	33

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	20	36	10	14	20	0	0	56	34	60
2017	SC-02	55	27	0	0	18	0	0	82	18	11
2017	SC-03	16	29	16	16	23	0	0	45	39	31
2014	SC	19	29	19	13	17	1	3	50	31	276
2014	SC-02	24	38	15	9	12	3	0	64	21	34
2014	SC-03	16	26	21	11	22	1	2	44	35	135
2014	SC-04	20	25	10	25	20	0	0	45	45	20
2014	SC-05	33	8	25	8	8	0	17	50	20	12
2011	SC	15	31	16	18	18	1	1	47	37	567
2011	SC-02	12	32	14	24	17	1	0	45	41	118
2011	SC-03	17	29	17	18	18	1	1	47	36	234
2011	SC-04	13	33	20	18	18	0	0	45	35	40
2011	SC-05	15	37	12	17	17	2	0	53	35	41
2008	SC	15	32	19	12	18	2	2	49	31	365
2008	SC-02	20	40	15	5	19	0	2	61	24	81
2008	SC-03	11	27	22	18	18	4	1	39	38	169
2008	SC-04	16	60	8	0	16	0	0	76	16	25
2008	SC-05	21	15	27	15	9	0	12	41	28	33

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	20	49	7	14	8	0	2	71	22	60
2017	SC-02	9	64	0	9	18	0	0	73	27	11
2017	SC-03	26	39	6	19	6	0	3	67	27	31
2014	SC	25	37	20	8	9	0	1	62	18	271
2014	SC-02	18	38	18	9	15	0	3	58	24	34
2014	SC-03	21	39	21	9	10	0	0	60	19	130
2014	SC-04	20	50	10	15	5	0	0	70	20	20
2014	SC-05	67	17	0	17	0	0	0	83	17	12
2011	SC	22	40	13	11	13	0	1	62	24	565
2011	SC-02	16	43	17	9	14	1	0	60	23	118
2011	SC-03	24	41	11	12	11	0	0	66	23	232
2011	SC-04	10	35	8	23	25	0	0	45	48	40
2011	SC-05	29	43	10	14	5	0	0	71	19	42

Question 18. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	30	44	8	12	5	75	17	60
2017	SC-02	36	45	0	0	18	82	18	11
2017	SC-03	32	39	10	19	0	71	19	31
2014	SC	29	34	20	10	8	63	17	272
2014	SC-02	28	38	3	19	13	66	31	32
2014	SC-03	23	35	28	8	8	57	15	133
2014	SC-04	20	40	15	20	5	60	25	20
2014	SC-05	67	17	8	0	8	83	8	12

Question 19. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	27	46	12	8	7	0	0	73	15	60
2017	SC-02	27	36	27	0	9	0	0	64	9	11
2017	SC-03	29	48	6	13	3	0	0	77	16	31
2014	SC	27	36	21	9	6	1	1	64	15	273
2014	SC-02	27	36	18	3	9	3	3	68	13	33
2014	SC-03	21	41	26	7	5	1	0	63	11	133
2014	SC-04	15	35	20	20	10	0	0	50	30	20
2014	SC-05	58	25	0	8	8	0	0	83	17	12
2011	SC	30	39	19	8	4	0	0	69	11	566
2011	SC-02	26	42	21	7	3	0	1	69	10	117
2011	SC-03	32	39	17	9	2	0	0	72	11	234
2011	SC-04	20	35	33	13	0	0	0	55	13	40
2011	SC-05	24	50	17	5	5	0	0	74	10	42

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	14	37	15	25	7	2	52	33	60
2017	SC-02	18	45	18	9	9	0	64	18	11
2017	SC-03	13	32	19	29	6	0	45	35	31

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	17	42	20	10	8	0	2	60	19	60
2017	SC-02	9	73	0	0	18	0	0	82	18	11
2017	SC-03	23	32	32	6	3	0	3	57	10	31
2014	SC	20	30	21	15	12	0	1	51	27	270
2014	SC-02	12	33	18	12	21	0	3	47	34	33
2014	SC-03	17	36	22	14	11	0	1	53	25	131
2014	SC-04	10	35	25	15	15	0	0	45	30	20
2014	SC-05	50	25	0	17	8	0	0	75	25	12
2011	SC	22	34	16	12	15	1	0	57	27	566
2011	SC-02	19	36	17	9	19	0	1	55	28	117
2011	SC-03	24	36	16	12	10	1	0	61	23	233
2011	SC-04	13	30	20	15	23	0	0	43	38	40
2011	SC-05	24	26	14	21	14	0	0	50	36	42

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	30	27	12	10	20	0	0	58	31	60
2017	SC-02	45	27	0	9	18	0	0	73	27	11
2017	SC-03	29	29	13	16	13	0	0	58	29	31
2014	SC	36	34	9	11	8	1	1	72	19	274
2014	SC-02	26	35	15	21	0	3	0	64	21	34
2014	SC-03	36	35	8	10	10	1	2	72	20	133
2014	SC-04	30	35	5	10	20	0	0	65	30	20
2014	SC-05	42	42	0	8	8	0	0	83	17	12
2011	SC	35	31	7	13	13	0	1	67	26	566
2011	SC-02	29	34	5	16	14	1	1	64	31	118
2011	SC-03	42	30	8	10	9	0	1	73	19	233
2011	SC-04	25	25	3	20	28	0	0	50	48	40
2011	SC-05	31	36	7	7	19	0	0	67	26	42
2008	SC	45	30	8	7	7	1	3	78	14	364
2008	SC-02	39	34	9	4	6	3	5	79	11	79
2008	SC-03	48	31	8	5	6	0	2	81	11	170
2008	SC-04	48	36	4	0	12	0	0	84	12	25
2008	SC-05	48	24	6	12	9	0	0	73	21	33

Question 21. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	32	44	12	3	0	0	8	83	4	60
2017	SC-02	45	45	0	9	0	0	0	91	9	11
2017	SC-03	32	48	6	0	0	0	13	93	0	31
2014	SC	48	40	10	1	0	0	0	88	2	271
2014	SC-02	50	41	9	0	0	0	0	91	0	32
2014	SC-03	43	44	11	2	1	0	1	87	2	133
2014	SC-04	35	50	15	0	0	0	0	85	0	20
2014	SC-05	42	42	17	0	0	0	0	83	0	12
2011	SC	34	38	22	4	1	0	1	73	5	568
2011	SC-02	35	38	23	3	2	0	0	73	4	118
2011	SC-03	35	39	20	2	1	0	3	77	3	234
2011	SC-04	26	36	33	5	0	0	0	62	5	39
2011	SC-05	24	43	21	10	2	0	0	67	12	42
2008	SC	38	41	15	3	1	1	1	81	4	365
2008	SC-02	32	44	17	0	1	1	4	81	1	81
2008	SC-03	42	40	13	4	1	1	0	83	4	169
2008	SC-04	24	44	20	8	4	0	0	68	12	25
2008	SC-05	39	39	18	3	0	0	0	79	3	33

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	32	19	9	3	7	2	29	73	15	60
2017	SC-02	45	18	0	0	9	0	27	88	13	11
2017	SC-03	29	16	16	0	0	0	39	74	0	31
2014	SC	25	18	19	5	7	3	24	59	16	275
2014	SC-02	29	18	21	3	6	3	21	62	12	34
2014	SC-03	24	16	20	6	6	1	26	56	16	134
2014	SC-04	25	15	20	10	5	0	25	53	20	20
2014	SC-05	33	25	8	0	0	0	33	88	0	12
2011	SC	19	28	15	9	13	2	13	56	26	565
2011	SC-02	13	32	18	8	15	3	11	53	26	117
2011	SC-03	20	29	17	9	11	1	13	57	24	233
2011	SC-04	15	18	13	18	20	0	18	39	45	40
2011	SC-05	26	29	5	7	17	2	14	66	29	42

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2017	SC	12	51	37	60
2017	SC-02	27	45	27	11
2017	SC-03	6	48	45	31
2014	SC	24	52	24	275
2014	SC-02	29	38	32	34
2014	SC-03	23	49	28	134
2014	SC-04	40	30	30	20
2014	SC-05	17	67	17	12
2011	SC	26	58	16	567
2011	SC-02	21	63	16	117
2011	SC-03	27	56	18	233
2011	SC-04	35	58	8	40
2011	SC-05	17	69	14	42

Question 62. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2014	SC	31	41	5	14	9999	9	58
2014	SC-03	25	43	7	18	9999	7	28
2011	SC	34	31	13	18	9999	5	143
2011	SC-02	24	32	24	16	9999	4	25
2011	SC-03	29	37	12	19	9999	3	59
2011	SC-04	21	7	21	29	9999	21	14

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Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	34	41	14	8	2	0	2	76	10	60
2017	SC-02	36	45	0	9	9	0	0	82	18	11
2017	SC-03	29	39	16	13	0	0	3	70	13	31
2014	SC	31	40	19	4	4	2	0	73	8	273
2014	SC-02	26	47	15	9	3	0	0	74	12	34
2014	SC-03	21	51	16	5	3	4	1	76	8	133
2014	SC-04	50	30	15	0	5	0	0	80	5	20
2014	SC-05	75	8	8	0	8	0	0	83	8	12
2011	SC	26	46	14	6	5	2	0	74	11	567
2011	SC-02	20	55	16	5	3	2	0	76	8	118
2011	SC-03	28	41	15	8	6	2	0	70	14	233
2011	SC-04	18	53	15	8	5	0	3	72	13	40
2011	SC-05	29	48	14	2	5	2	0	78	7	42
2008	SC	33	42	14	5	2	3	1	77	8	365
2008	SC-02	31	45	11	3	3	8	0	82	5	80
2008	SC-03	34	41	15	5	2	2	1	77	8	170
2008	SC-04	24	48	16	4	4	4	0	75	8	25
2008	SC-05	33	36	15	6	3	3	3	74	10	33

Question 45. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	20	32	22	15	9	0	2	53	24	60
2017	SC-02	36	27	9	9	18	0	0	64	27	11
2017	SC-03	19	29	29	13	6	0	3	50	20	31
2014	SC	15	38	22	13	9	1	1	54	23	276
2014	SC-02	24	41	21	12	3	0	0	65	15	34
2014	SC-03	8	39	26	16	10	1	0	47	26	135
2014	SC-04	25	40	20	15	0	0	0	65	15	20
2014	SC-05	25	50	8	0	17	0	0	75	17	12
2011	SC	12	34	26	14	12	2	0	47	26	568
2011	SC-02	8	37	31	10	11	3	0	47	22	118
2011	SC-03	10	35	27	14	11	2	0	47	26	234
2011	SC-04	15	18	20	25	23	0	0	33	48	40
2011	SC-05	5	45	21	10	14	2	2	53	25	42

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	8	17	51	12	7	0	5	20	27	60
2017	SC-02	9	27	55	9	0	0	0	9	36	11
2017	SC-03	10	10	45	16	13	0	6	31	21	31
2014	SC	8	26	33	22	7	2	2	31	35	267
2014	SC-02	3	38	34	16	6	0	3	23	42	32
2014	SC-03	11	23	34	25	5	2	1	30	35	133
2014	SC-04	16	37	16	16	11	0	5	28	56	19
2014	SC-05	0	42	33	25	0	0	0	25	42	12
2011	SC	10	27	34	19	6	1	3	26	38	554
2011	SC-02	12	31	33	15	5	3	2	20	45	117
2011	SC-03	9	22	37	23	5	0	4	30	32	230
2011	SC-04	8	33	36	18	5	0	0	23	41	39
2011	SC-05	17	31	38	10	2	0	2	12	49	42
2008	SC	8	23	37	18	6	1	6	27	33	346
2008	SC-02	6	18	49	19	1	1	6	22	26	80
2008	SC-03	10	24	30	18	9	2	7	29	38	160
2008	SC-04	4	25	54	8	4	0	4	13	30	24
2008	SC-05	10	23	32	23	6	0	6	31	34	31

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	12	30	24	20	8	2	3	30	45	60
2017	SC-02	9	36	36	18	0	0	0	18	45	11
2017	SC-03	16	26	19	23	10	0	6	34	45	31
2014	SC	14	27	25	17	12	3	3	30	43	265
2014	SC-02	10	26	32	19	6	0	6	28	38	31
2014	SC-03	15	28	27	19	7	3	2	27	45	132
2014	SC-04	21	32	26	11	5	0	5	17	56	19
2014	SC-05	8	33	8	33	17	0	0	50	42	12
2011	SC	11	22	35	16	9	3	3	27	36	555
2011	SC-02	7	23	35	20	7	4	3	30	32	118
2011	SC-03	13	21	35	16	8	4	4	26	37	228
2011	SC-04	8	23	53	8	10	0	0	18	30	40
2011	SC-05	24	17	39	12	2	2	2	15	44	41
2008	SC	10	23	29	19	10	3	6	32	36	344
2008	SC-02	6	17	38	23	9	3	4	34	25	78
2008	SC-03	13	22	29	14	11	3	8	28	40	161
2008	SC-04	8	44	12	32	0	4	0	33	54	25
2008	SC-05	3	27	23	23	13	0	10	41	33	30

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	10	15	36	22	5	5	5	31	29	59
2017	SC-02	9	9	36	36	9	0	0	45	18	11
2017	SC-03	13	19	32	19	6	3	6	29	36	31
2014	SC	18	21	28	17	11	3	3	29	41	265
2014	SC-02	13	10	32	32	10	0	3	43	23	31
2014	SC-03	20	27	24	17	6	5	2	24	50	132
2014	SC-04	11	16	58	11	5	0	0	16	26	19
2014	SC-05	17	0	33	25	25	0	0	50	17	12
2011	SC	14	22	35	13	7	4	4	22	40	555
2011	SC-02	15	12	42	15	5	7	4	23	30	117
2011	SC-03	14	23	31	17	6	4	5	25	41	229
2011	SC-04	8	28	54	5	5	0	0	10	36	39
2011	SC-05	29	29	32	2	5	0	2	8	60	41
2008	SC	13	23	29	16	8	4	7	27	41	345
2008	SC-02	6	24	32	20	8	3	8	31	34	79
2008	SC-03	19	22	28	12	7	5	7	22	46	162
2008	SC-04	4	38	33	21	0	0	4	22	43	24
2008	SC-05	10	17	27	10	20	10	7	36	32	30

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	9	7	25	32	16	0	12	54	18	58
2017	SC-02	9	0	45	27	18	0	0	45	9	11
2017	SC-03	7	3	13	40	20	0	17	72	12	30
2014	SC	6	11	22	30	23	2	6	57	19	264
2014	SC-02	10	10	10	42	23	0	6	69	21	31
2014	SC-03	6	12	24	29	17	4	8	52	21	132
2014	SC-04	5	16	21	26	26	0	5	56	22	19
2014	SC-05	0	8	42	33	17	0	0	50	8	12
2011	SC	6	13	33	24	15	3	6	43	21	552
2011	SC-02	9	9	35	31	9	4	3	43	19	117
2011	SC-03	5	12	27	27	17	3	10	50	19	227
2011	SC-04	5	8	56	21	10	0	0	31	13	39
2011	SC-05	7	15	41	22	10	0	5	33	23	41
2008	SC	5	13	28	28	15	2	9	49	20	344
2008	SC-02	1	10	35	32	14	3	5	49	12	79
2008	SC-03	7	11	23	29	16	1	12	53	21	160
2008	SC-04	9	26	30	22	9	0	4	32	36	23
2008	SC-05	3	13	33	13	20	0	17	40	20	30

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	15	17	31	17	12	0	8	31	35	60
2017	SC-02	9	18	45	18	9	0	0	27	27	11
2017	SC-03	16	10	32	19	16	0	6	38	28	31
2014	SC	14	20	26	22	15	1	3	38	35	267
2014	SC-02	13	13	39	16	16	0	3	33	27	31
2014	SC-03	14	23	30	22	7	2	3	30	38	132
2014	SC-04	26	16	16	32	11	0	0	42	42	19
2014	SC-05	17	17	17	25	25	0	0	50	33	12
2011	SC	14	24	26	20	10	2	3	32	40	555
2011	SC-02	9	26	29	25	4	3	3	31	38	117
2011	SC-03	12	21	27	23	9	3	5	35	36	230
2011	SC-04	10	49	18	18	5	0	0	23	59	39
2011	SC-05	32	15	29	17	7	0	0	24	46	41
2008	SC	10	20	29	22	12	1	6	36	32	347
2008	SC-02	3	25	28	25	11	1	6	40	30	79
2008	SC-03	11	17	30	24	11	1	6	38	30	161
2008	SC-04	20	20	40	8	12	0	0	20	40	25
2008	SC-05	10	19	39	13	16	0	3	30	30	31

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	24	22	26	14	7	5	2	22	50	59
2017	SC-02	18	36	18	9	9	9	0	20	60	11
2017	SC-03	16	19	29	19	6	6	3	29	39	31
2014	SC	24	26	23	14	7	3	3	22	53	266
2014	SC-02	28	25	19	16	6	0	6	23	57	32
2014	SC-03	24	26	27	13	7	2	2	21	52	131
2014	SC-04	45	20	25	5	0	0	5	5	68	20
2014	SC-05	42	25	8	8	17	0	0	25	67	12
2011	SC	21	24	25	13	8	3	5	23	50	555
2011	SC-02	21	20	28	12	8	5	5	22	46	117
2011	SC-03	19	24	25	14	9	3	6	25	47	229
2011	SC-04	18	38	30	10	5	0	0	15	55	40
2011	SC-05	22	20	34	15	2	2	5	18	45	41
2008	SC	19	26	23	14	7	3	7	24	50	349
2008	SC-02	10	30	31	11	5	6	6	19	46	80
2008	SC-03	24	22	23	12	9	2	9	23	51	162
2008	SC-04	20	28	24	20	0	0	8	22	52	25
2008	SC-05	24	31	14	14	17	0	0	31	55	29

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	14	17	33	19	5	3	9	27	35	59
2017	SC-02	9	9	18	55	0	0	9	60	20	11
2017	SC-03	16	13	39	13	6	3	10	22	33	31
2014	SC	18	19	27	14	12	5	6	30	41	264
2014	SC-02	13	23	23	13	19	3	6	36	39	31
2014	SC-03	19	18	31	15	8	5	2	26	40	131
2014	SC-04	11	37	21	21	0	0	11	24	53	19
2014	SC-05	25	8	17	25	17	8	0	45	36	12

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	39	29	7	12	12	2	69	24	60
2017	SC-02	36	27	9	0	27	0	64	27	11
2017	SC-03	39	32	6	13	6	3	73	20	31
2014	SC	33	31	13	14	8	1	64	23	276
2014	SC-02	26	29	15	15	15	0	56	29	34
2014	SC-03	26	35	12	16	10	1	62	26	135
2014	SC-04	30	35	10	15	10	0	65	25	20
2014	SC-05	50	25	8	17	0	0	75	17	12

Question 29. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	28	46	10	9	7	74	15	59
2017	SC-02	36	36	0	9	18	73	27	11
2017	SC-03	29	45	16	6	3	74	10	31
2014	SC	28	44	15	8	5	72	13	276
2014	SC-02	29	38	15	15	3	68	18	34
2014	SC-03	23	47	17	7	6	70	13	135
2014	SC-04	30	55	0	5	10	85	15	20
2014	SC-05	42	42	17	0	0	83	0	12

Question 55. My department or agency implements activities and practices that support a diverse workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	29	34	14	5	7	5	7	71	13	60
2017	SC-02	45	27	0	0	9	0	18	89	11	11
2017	SC-03	29	29	16	6	6	6	6	67	15	31
2014	SC	28	32	20	8	5	6	1	64	14	274
2014	SC-02	21	35	24	9	0	9	3	63	10	34
2014	SC-03	20	37	19	9	6	7	1	63	16	134
2014	SC-04	30	30	25	5	5	5	0	63	11	20
2014	SC-05	50	33	17	0	0	0	0	83	0	12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	30	37	15	5	8	2	2	70	14	60
2017	SC-02	36	36	9	0	18	0	0	73	18	11
2017	SC-03	32	35	19	6	0	3	3	72	7	31
2014	SC	25	34	22	11	5	3	0	61	16	274
2014	SC-02	24	29	29	15	3	0	0	53	18	34
2014	SC-03	16	36	27	9	7	4	1	55	17	134
2014	SC-04	20	35	20	20	5	0	0	55	25	20
2014	SC-05	50	42	0	8	0	0	0	92	8	12
2011	SC	14	33	22	13	15	4	0	49	29	564
2011	SC-02	13	37	20	16	11	3	0	52	28	118
2011	SC-03	11	30	26	12	15	6	0	43	29	230
2011	SC-04	10	23	25	13	30	0	0	33	43	40
2011	SC-05	12	38	12	12	21	5	0	53	35	42

Question 57. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	36	30	20	7	7	0	0	66	14	60
2017	SC-02	36	36	9	9	9	0	0	73	18	11
2017	SC-03	39	29	19	6	6	0	0	68	13	31
2014	SC	33	36	16	10	5	0	0	69	15	276
2014	SC-02	24	47	6	18	6	0	0	71	24	34
2014	SC-03	25	39	23	7	5	1	0	65	12	135
2014	SC-04	25	45	15	10	5	0	0	70	15	20
2014	SC-05	58	17	8	17	0	0	0	75	17	12
2011	SC	24	36	15	13	12	1	0	60	26	566
2011	SC-02	24	37	14	12	10	2	0	63	23	118
2011	SC-03	21	36	18	12	12	2	0	57	25	233
2011	SC-04	15	23	23	15	25	0	0	38	40	40
2011	SC-05	31	38	5	17	10	0	0	69	26	42
2008	SC	22	45	16	8	8	1	1	68	16	360
2008	SC-02	21	48	16	6	6	1	1	71	13	80
2008	SC-03	20	43	19	9	8	1	1	64	18	167
2008	SC-04	28	56	4	4	8	0	0	84	12	25
2008	SC-05	27	45	9	12	6	0	0	73	18	33

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	24	34	20	8	10	2	2	60	19	60
2017	SC-02	18	64	0	0	18	0	0	82	18	11
2017	SC-03	29	29	26	6	6	0	3	60	13	31
2014	SC	26	36	17	12	7	1	1	63	20	275
2014	SC-02	29	29	15	18	6	0	3	61	24	34
2014	SC-03	21	39	19	10	10	1	1	61	20	134
2014	SC-04	25	40	10	15	10	0	0	65	25	20
2014	SC-05	33	33	25	8	0	0	0	67	8	12

Question 46. Employees in my department or agency carry out their duties in the public's interest.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	34	41	15	2	5	0	2	77	7	59
2017	SC-02	45	36	0	9	9	0	0	82	18	11
2017	SC-03	32	39	23	0	3	0	3	73	3	31
2014	SC	32	39	18	7	3	2	0	72	9	274
2014	SC-02	24	32	24	15	3	3	0	58	18	34
2014	SC-03	29	41	18	6	4	2	0	72	10	134
2014	SC-04	25	45	25	5	0	0	0	70	5	20
2014	SC-05	50	42	8	0	0	0	0	92	0	12
2011	SC	28	44	15	7	3	2	1	74	11	568
2011	SC-02	23	49	18	6	2	2	1	74	8	118
2011	SC-03	31	40	15	7	5	3	0	73	12	234
2011	SC-04	28	43	18	8	3	3	0	72	10	40
2011	SC-05	21	52	10	5	7	0	5	78	13	42

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	34	32	10	7	14	2	2	68	21	60
2017	SC-02	45	36	0	0	18	0	0	82	18	11
2017	SC-03	32	32	6	6	16	3	3	69	24	31
2014	SC	26	34	15	10	8	5	2	64	20	274
2014	SC-02	21	29	15	9	12	9	6	59	24	34
2014	SC-03	20	36	15	13	9	5	1	60	24	134
2014	SC-04	30	25	25	15	5	0	0	55	20	20
2014	SC-05	58	25	8	8	0	0	0	83	8	12
2011	SC	26	39	13	9	7	4	1	69	17	566
2011	SC-02	25	51	7	5	8	4	0	79	13	117
2011	SC-03	26	33	15	11	8	5	2	64	20	233
2011	SC-04	30	30	18	18	5	0	0	60	23	40
2011	SC-05	21	43	17	2	7	7	2	71	11	42
2008	SC	23	37	17	10	6	6	1	65	17	363
2008	SC-02	19	40	21	7	2	9	2	65	11	81
2008	SC-03	22	38	16	10	6	6	2	65	18	170
2008	SC-04	16	48	16	8	12	0	0	64	20	25
2008	SC-05	41	28	16	3	6	6	0	73	10	32

Question 48. Discussions about values and ethics occur in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	17	50	10	10	10	0	2	68	21	59
2017	SC-02	18	55	9	0	18	0	0	73	18	11
2017	SC-03	20	53	7	10	7	0	3	76	17	30
2014	SC	12	35	23	16	10	3	1	48	27	275
2014	SC-02	18	21	26	15	15	3	3	41	31	34
2014	SC-03	11	34	19	20	10	4	1	47	32	134
2014	SC-04	0	50	30	15	5	0	0	50	20	20
2014	SC-05	17	42	25	8	8	0	0	58	17	12
2011	SC	12	40	21	13	9	4	1	54	23	566
2011	SC-02	10	46	17	13	9	3	3	59	23	117
2011	SC-03	12	34	25	15	10	2	1	48	26	233
2011	SC-04	10	48	23	15	5	0	0	58	20	40
2011	SC-05	7	50	17	10	12	2	2	60	23	42

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	17	39	8	17	14	5	59	32	60
2017	SC-02	18	45	0	0	27	9	70	30	11
2017	SC-03	23	23	16	23	13	3	47	37	31
2014	SC	14	27	17	20	17	5	43	39	275
2014	SC-02	15	24	18	24	21	0	38	44	34
2014	SC-03	9	29	16	21	19	6	40	42	134
2014	SC-04	5	30	15	20	25	5	37	47	20
2014	SC-05	33	25	0	25	17	0	58	42	12
2011	SC	10	25	15	19	26	5	37	47	568
2011	SC-02	10	28	13	20	26	4	40	47	118
2011	SC-03	8	23	18	21	24	6	33	48	234
2011	SC-04	8	18	8	20	45	3	26	67	40
2011	SC-05	14	36	5	10	33	2	51	44	42

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	29	46	5	15	5	0	0	74	20	60
2017	SC-02	36	55	0	0	9	0	0	91	9	11
2017	SC-03	23	45	10	23	0	0	0	68	23	31
2014	SC	33	48	6	8	5	0	0	81	13	273
2014	SC-02	36	52	9	0	3	0	0	88	3	33
2014	SC-03	31	49	7	8	6	0	0	80	14	133
2014	SC-04	20	55	5	20	0	0	0	75	20	20
2014	SC-05	58	25	0	8	8	0	0	83	17	12
2011	SC	29	49	5	9	8	0	0	78	17	568
2011	SC-02	29	48	7	3	11	1	1	78	15	118
2011	SC-03	31	48	5	10	5	0	0	80	15	233
2011	SC-04	20	35	5	18	20	3	0	56	38	40
2011	SC-05	24	60	0	10	7	0	0	83	17	42
2008	SC	33	52	5	6	3	1	0	86	9	362
2008	SC-02	30	58	8	4	1	0	0	88	5	80
2008	SC-03	35	53	4	3	5	1	0	88	8	168
2008	SC-04	24	48	4	24	0	0	0	72	24	25
2008	SC-05	33	55	3	3	3	0	3	91	6	33

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	37	30	17	7	7	0	2	69	14	60
2017	SC-02	55	27	9	0	9	0	0	82	9	11
2017	SC-03	32	29	19	13	3	0	3	63	17	31
2014	SC	37	40	14	6	3	0	1	77	9	274
2014	SC-02	44	41	12	3	0	0	0	85	3	34
2014	SC-03	32	41	15	6	5	0	1	74	11	133
2014	SC-04	20	40	30	5	5	0	0	60	10	20
2014	SC-05	67	17	8	0	8	0	0	83	8	12
2011	SC	32	39	8	14	4	1	2	73	19	569
2011	SC-02	32	36	11	14	3	2	3	72	17	118
2011	SC-03	35	40	6	12	5	1	1	77	17	234
2011	SC-04	15	38	10	35	3	0	0	53	38	40
2011	SC-05	38	38	10	10	5	0	0	76	14	42

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	33	40	7	12	9	0	72	21	59
2017	SC-02	36	36	9	0	18	0	73	18	11
2017	SC-03	33	37	7	20	3	0	70	23	30
2014	SC	34	42	10	9	5	0	76	14	274
2014	SC-02	35	41	9	12	3	0	76	15	34
2014	SC-03	26	48	11	8	8	1	74	15	133
2014	SC-04	25	45	10	20	0	0	70	20	20
2014	SC-05	50	25	8	8	8	0	75	17	12

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	63	25	2	2	0	0	8	96	2	60
2017	SC-02	82	0	0	0	0	0	18	100	0	11
2017	SC-03	61	35	0	0	0	0	3	100	0	31
2014	SC	60	24	7	3	2	0	4	88	5	274
2014	SC-02	71	18	6	0	3	0	3	91	3	34
2014	SC-03	53	29	8	2	4	0	3	85	6	133
2014	SC-04	70	20	0	5	0	0	5	95	5	20
2014	SC-05	75	8	0	8	0	0	8	91	9	12
2011	SC	56	24	9	2	2	3	3	86	4	568
2011	SC-02	55	25	9	1	2	6	3	88	3	118
2011	SC-03	61	22	8	2	2	2	3	87	4	234
2011	SC-04	50	15	25	3	0	5	3	70	3	40
2011	SC-05	50	29	5	0	2	2	12	92	3	42
2008	SC	57	27	6	2	1	1	5	90	4	364
2008	SC-02	53	28	9	4	0	2	4	87	4	81
2008	SC-03	60	26	5	1	1	2	4	92	3	168
2008	SC-04	60	36	0	0	4	0	0	96	4	25
2008	SC-05	58	21	9	0	0	0	12	90	0	33

Question 3. When I prepare written materials, including email, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	71	20	2	0	0	2	5	98	0	60
2017	SC-02	82	0	0	0	0	0	18	100	0	11
2017	SC-03	71	23	3	0	0	0	3	97	0	31
2014	SC	67	19	5	1	1	0	6	91	3	274
2014	SC-02	71	12	6	3	0	0	9	90	3	34
2014	SC-03	65	22	4	2	2	0	5	92	4	133
2014	SC-04	70	20	5	0	0	0	5	95	0	20
2014	SC-05	83	8	8	0	0	0	0	92	0	12
2011	SC	65	19	6	2	1	1	6	91	3	568
2011	SC-02	69	20	3	1	1	2	4	95	2	118
2011	SC-03	70	16	6	2	1	1	5	91	3	234
2011	SC-04	63	20	8	3	0	3	5	89	3	40
2011	SC-05	62	14	7	2	2	0	12	86	5	42
2008	SC	61	19	6	2	1	2	9	90	3	365
2008	SC-02	59	17	10	1	0	2	10	87	1	81
2008	SC-03	65	18	5	2	2	2	7	91	4	170
2008	SC-04	54	38	0	8	0	0	0	92	8	24
2008	SC-05	55	9	9	0	0	3	24	88	0	33

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	63	20	7	2	0	2	7	91	2	60
2017	SC-02	73	18	0	0	0	0	9	100	0	11
2017	SC-03	61	23	6	3	0	0	6	90	3	31
2014	SC	71	15	5	2	1	1	6	91	4	275
2014	SC-02	76	9	3	6	0	0	6	90	6	33
2014	SC-03	65	16	5	3	1	1	8	89	5	135
2014	SC-04	80	15	0	0	0	0	5	100	0	20
2014	SC-05	92	8	0	0	0	0	0	100	0	12
2011	SC	73	13	4	3	1	1	5	91	4	569
2011	SC-02	72	15	1	6	0	0	6	93	6	118
2011	SC-03	77	8	7	3	2	1	3	88	4	234
2011	SC-04	73	8	3	5	0	3	10	91	6	40
2011	SC-05	69	17	2	0	2	2	7	95	3	42
2008	SC	68	13	4	1	1	0	11	92	3	365
2008	SC-02	73	12	4	1	0	0	10	95	1	81
2008	SC-03	72	12	2	2	1	1	11	95	3	169
2008	SC-04	64	16	4	4	4	0	8	87	9	25
2008	SC-05	58	12	6	0	3	0	21	88	4	33

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	80	12	5	0	0	0	3	95	0	60
2017	SC-02	82	9	0	0	0	0	9	100	0	11
2017	SC-03	81	13	6	0	0	0	0	94	0	31
2014	SC	71	17	3	3	0	1	6	94	3	276
2014	SC-02	74	12	0	3	0	0	12	97	3	34
2014	SC-03	65	18	5	4	0	1	7	90	4	135
2014	SC-04	75	15	0	5	0	0	5	95	5	20
2014	SC-05	92	8	0	0	0	0	0	100	0	12
2011	SC	72	13	5	3	1	1	5	91	4	569
2011	SC-02	73	15	3	5	0	0	3	91	5	118
2011	SC-03	76	8	7	3	1	1	4	89	4	234
2011	SC-04	68	10	5	3	0	3	13	91	3	40
2011	SC-05	69	19	2	0	5	0	5	93	5	42
2008	SC	69	14	5	1	2	1	10	92	2	364
2008	SC-02	75	10	6	1	0	0	7	92	1	81
2008	SC-03	70	14	3	1	3	1	8	93	4	169
2008	SC-04	72	20	4	0	4	0	0	92	4	25
2008	SC-05	61	15	3	0	0	0	21	96	0	33

Question 50. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	58	20	7	2	0	14	90	2	60
2017	SC-02	64	9	0	0	0	27	100	0	11
2017	SC-03	58	23	10	3	0	6	86	3	31
2014	SC	57	19	9	2	4	9	88	2	275
2014	SC-02	56	26	0	0	3	15	100	0	34
2014	SC-03	52	19	10	3	4	11	84	4	134
2014	SC-04	65	10	15	0	0	10	83	0	20
2014	SC-05	83	8	8	0	0	0	92	0	12

Question 51. The training offered by my department or agency is available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	63	20	7	2	0	5	3	91	2	60
2017	SC-02	82	9	0	0	0	0	9	100	0	11
2017	SC-03	65	23	13	0	0	0	0	87	0	31
2014	SC	64	17	7	3	1	4	5	88	4	276
2014	SC-02	79	9	0	3	0	3	6	97	3	34
2014	SC-03	59	16	10	3	1	3	7	83	5	135
2014	SC-04	65	15	10	5	0	5	0	84	5	20
2014	SC-05	75	17	0	0	0	8	0	100	0	12
2011	SC	62	23	7	2	1	3	2	89	3	567
2011	SC-02	65	24	6	1	0	2	3	93	1	118
2011	SC-03	65	21	7	2	0	3	3	91	2	234
2011	SC-04	48	30	13	3	3	5	0	82	5	40
2011	SC-05	61	22	2	2	5	5	2	89	8	41
2008	SC	60	20	9	2	2	4	4	87	4	364
2008	SC-02	65	17	10	2	0	1	4	87	3	81
2008	SC-03	58	20	8	2	2	5	4	86	5	168
2008	SC-04	52	28	12	0	4	4	0	83	4	25
2008	SC-05	55	24	6	0	0	3	12	93	0	33

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SC	31	69	60
2017	SC-03	29	71	31
2014	SC	32	68	274
2014	SC-02	35	65	34
2014	SC-03	32	68	133
2014	SC-04	30	70	20

Question 64a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2017	SC	39	19
2014	SC	53	88
2014	SC-02	83	12
2014	SC-03	43	42

Question 64b. From whom did you experience harassment on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2017	SC	89	19
2014	SC	72	88
2014	SC-02	75	12
2014	SC-03	81	42

Question 64c. From whom did you experience harassment on the job? ...Individuals working for me
Survey year	Demographic	(%)	Total responses
2014	SC-02	0	12
2014	SC-03	0	42

Question 64d. From whom did you experience harassment on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2017	SC	19
2014	SC	88
2014	SC-02	12
2014	SC-03	42

Question 64e. From whom did you experience harassment on the job? ...Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2014	SC	6	88
2014	SC-02	0	12

Question 64f. From whom did you experience harassment on the job? ...Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2017	SC	0	19
2014	SC	7	88
2014	SC-02	0	12

Question 64g. From whom did you experience harassment on the job? ...Other
Survey year	Demographic	(%)	Total responses
2014	SC-02	0	12

Question 65a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2017	SC	50	19
2014	SC	45	88
2014	SC-02	58	12
2014	SC-03	45	42

Question 65b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year	Demographic	(%)	Total responses
2017	SC	34	19
2014	SC	51	88
2014	SC-02	58	12
2014	SC-03	50	42

Question 65c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2017	SC	44	19
2014	SC	39	88
2014	SC-02	42	12
2014	SC-03	43	42

Question 65d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year	Demographic	(%)	Total responses
2014	SC	57	88
2014	SC-02	50	12
2014	SC-03	60	42

Question 65e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year	Demographic	(%)	Total responses
2014	SC	17	88
2014	SC-03	26	42

Question 65f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year	Demographic	(%)	Total responses
2017	SC	83	19
2014	SC	57	88
2014	SC-02	92	12
2014	SC-03	50	42

Question 65g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year	Demographic	(%)	Total responses
2017	SC	45	19
2014	SC	41	88
2014	SC-02	50	12
2014	SC-03	43	42

Question 65h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year	Demographic	(%)	Total responses
2014	SC-02	0	12

Question 65i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2014	SC	7	88

Question 65j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year	Demographic	(%)	Total responses
2014	SC	19	88
2014	SC-03	21	42

Question 65k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year	Demographic	(%)	Total responses
2017	SC	56	19
2014	SC	47	88
2014	SC-02	58	12
2014	SC-03	48	42

Question 65l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year	Demographic	(%)	Total responses
2017	SC	55	19
2014	SC	55	88
2014	SC-02	67	12
2014	SC-03	60	42

Question 65m. Please indicate the nature of the harassment you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	SC	14	88
2014	SC-03	17	42

Question 66a. What action(s) did you take to address the harassment you experienced? … I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2017	SC	28	19
2014	SC	45	88
2014	SC-02	42	12
2014	SC-03	43	42

Question 66b. What action(s) did you take to address the harassment you experienced? ...I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2017	SC	33	19
2014	SC	40	88
2014	SC-03	40	42

Question 66c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2014	SC	7	88
2014	SC-03	12	42

Question 66d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2014	SC	16	88
2014	SC-03	24	42

Question 66e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2014	SC	10	88
2014	SC-03	17	42

Question 66f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2014	SC	7	88

Question 66g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	SC	26	88
2014	SC-02	50	12
2014	SC-03	26	42

Question 66h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	SC	16	88
2014	SC-03	19	42

Question 66i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2017	SC	44	19
2014	SC	25	88
2014	SC-03	17	42

Question 67a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year	Demographic	(%)	Total responses
2014	SC	19	77
2014	SC-03	17	36

Question 67b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	SC	19	77
2014	SC-03	14	36

Question 67c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	SC	17	77
2014	SC-03	17	36

Question 67d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	SC	17	77

Question 67e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year	Demographic	(%)	Total responses
2014	SC	12	77
2014	SC-03	14	36

Question 67f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	SC	14	77
2014	SC-03	17	36

Question 67g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year	Demographic	(%)	Total responses
2017	SC	0	18
2014	SC	13	77

Question 67h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2014	SC	16	77
2014	SC-03	17	36

Question 67i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year	Demographic	(%)	Total responses
2014	SC	16	77
2014	SC-03	22	36

Question 67j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	SC	25	77
2014	SC-03	22	36

Question 67k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2014	SC	8	77

Question 67l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2017	SC	47	18
2014	SC	47	77
2014	SC-03	53	36

Question 67m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year	Demographic	(%)	Total responses
2017	SC	0	18

Question 67n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2017	SC	65	18
2014	SC	55	77
2014	SC-03	53	36

Question 67o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The time limit to file a grievance or a formal complaint had passed.
Survey year	Demographic	(%)	Total responses
2017	SC	0	18

Question 67p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year	Demographic	(%)	Total responses
2014	SC	9	77

Question 68. Did the harassment you experienced occur while you were an employee of your current department or agency?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SC	89	11	19

Question 69. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	24	19	27	10	12	7	2	46	24	60
2017	SC-02	36	18	27	0	18	0	0	55	18	11
2017	SC-03	23	16	32	13	10	6	0	41	24	31
2014	SC	15	31	20	11	11	9	3	51	26	272
2014	SC-02	21	24	12	12	15	12	3	54	32	33
2014	SC-03	8	29	26	11	14	11	1	43	28	133
2014	SC-04	15	35	25	15	10	0	0	50	25	20
2014	SC-05	33	33	8	8	17	0	0	67	25	12

Question 70. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	26	21	24	10	10	7	2	51	23	59
2017	SC-02	45	9	27	0	18	0	0	55	18	11
2017	SC-03	20	20	33	13	10	3	0	41	24	30
2014	SC	26	32	20	9	10	4	0	60	20	273
2014	SC-02	32	18	12	18	15	6	0	53	34	34
2014	SC-03	15	36	27	8	10	5	0	54	18	133
2014	SC-04	20	45	15	5	15	0	0	65	20	20
2014	SC-05	42	33	8	0	17	0	0	75	17	12
2011	SC	23	38	18	10	7	4	0	64	17	563
2011	SC-02	20	40	21	8	5	6	0	64	14	118
2011	SC-03	24	40	15	11	7	3	0	66	19	229
2011	SC-04	18	33	21	18	10	0	0	51	28	39
2011	SC-05	21	38	21	14	2	2	0	61	17	42

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 75. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SC	10	90	60
2014	SC	10	90	272
2014	SC-03	14	86	133
2014	SC-05	0	100	12

Question 76a. From whom did you experience discrimination on the job? ...Co-workers
Survey year	Demographic	(%)	Total responses
2014	SC	31	26
2014	SC-03	26	19

Question 76b. From whom did you experience discrimination on the job? ...Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2014	SC	85	26
2014	SC-03	84	19

Question 76d. From whom did you experience discrimination on the job? ...Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2014	SC	0	26
2014	SC-03	0	19

Question 77a. Please indicate the type of discrimination you experienced. ...Race
Survey year	Demographic	(%)	Total responses
2014	SC	30	27
2014	SC-03	32	19

Question 77b. Please indicate the type of discrimination you experienced. ...National or ethnic origin
Survey year	Demographic	(%)	Total responses
2014	SC	19	27

Question 77f. Please indicate the type of discrimination you experienced. ...Sex
Survey year	Demographic	(%)	Total responses
2014	SC	44	27
2014	SC-03	58	19

Question 77g. Please indicate the type of discrimination you experienced. ...Sexual orientation
Survey year	Demographic	(%)	Total responses
2014	SC-03	0	19

Question 77j. Please indicate the type of discrimination you experienced. ...Family status
Survey year	Demographic	(%)	Total responses
2014	SC-03	0	19

Question 77n. Please indicate the type of discrimination you experienced. ...Other
Survey year	Demographic	(%)	Total responses
2014	SC	26	27

Question 78a. What action(s) did you take to address the discrimination you experienced? ..I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2014	SC	46	26
2014	SC-03	39	18

Question 78b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2014	SC	19	26

Question 78g. What action(s) did you take to address the discrimination you experienced? … I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2014	SC-03	0	18

Question 78i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year	Demographic	(%)	Total responses
2014	SC	27	26
2014	SC-03	33	18

Question 79b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2014	SC	0	23
2014	SC-03	0	16

Question 79c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2014	SC	0	23
2014	SC-03	0	16

Question 79d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual apologized.
Survey year	Demographic	(%)	Total responses
2014	SC	0	23
2014	SC-03	0	16

Question 79e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … Management intervened.
Survey year	Demographic	(%)	Total responses
2014	SC-03	0	16

Question 79f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2014	SC-03	0	16

Question 79g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I changed jobs.
Survey year	Demographic	(%)	Total responses
2014	SC-03	0	16

Question 79j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? … I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2014	SC	30	23

Question 79l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2014	SC	48	23
2014	SC-03	50	16

Question 79n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2014	SC	52	23
2014	SC-03	63	16

Question 81. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	25	22	20	8	7	15	2	57	18	60
2017	SC-02	55	0	9	9	18	9	0	60	30	11
2017	SC-03	23	16	35	6	3	13	3	46	12	31
2014	SC	14	29	24	7	7	17	2	53	17	272
2014	SC-02	21	12	15	6	6	36	3	55	20	33
2014	SC-03	7	32	27	8	10	14	1	46	21	135
2014	SC-04	5	37	32	11	5	11	0	47	18	19
2014	SC-05	33	42	8	0	17	0	0	75	17	12

Question 82. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	33	26	14	10	9	7	2	64	21	59
2017	SC-02	60	10	0	10	20	0	0	70	30	10
2017	SC-03	29	26	23	10	3	6	3	61	14	31
2014	SC	25	32	20	8	6	8	1	62	16	273
2014	SC-02	26	15	21	12	6	21	0	52	22	34
2014	SC-03	15	39	21	7	9	9	0	59	18	135
2014	SC-04	25	35	15	15	5	0	5	63	21	20
2014	SC-05	50	33	0	8	8	0	0	83	17	12
2011	SC	22	42	20	6	6	3	0	67	13	564
2011	SC-02	18	41	27	3	7	3	0	62	10	118
2011	SC-03	22	39	17	11	8	3	0	63	20	231
2011	SC-04	20	43	30	5	3	0	0	63	8	40
2011	SC-05	21	50	24	2	0	2	0	73	2	42

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 88. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2017	SC	12	88	60
2017	SC-02	0	100	11
2017	SC-03	16	84	31
2014	SC	13	87	264
2014	SC-03	17	83	132
2014	SC-05	0	100	12

Question 89. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2014	SC	61	39	33
2014	SC-03	65	35	20

Question 90. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2014	SC	45	45	10	0	0	0	0	90	0	20
2014	SC-03	38	46	15	0	0	0	0	85	0	13

Labour management relations and collective agreements

Question 71. I am familiar with the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	15	59	15	3	5	2	0	76	9	60
2017	SC-02	18	73	9	0	0	0	0	91	0	11
2017	SC-03	13	55	16	6	10	0	0	68	16	31
2014	SC	21	42	13	11	7	5	1	67	19	275
2014	SC-02	15	21	15	12	21	15	3	43	39	34
2014	SC-03	20	46	15	13	4	2	0	67	17	135
2014	SC-04	15	65	5	10	0	5	0	84	11	20
2014	SC-05	33	58	8	0	0	0	0	92	0	12
2011	SC	18	50	13	10	4	4	1	71	15	569
2011	SC-02	13	53	11	12	9	3	0	67	22	118
2011	SC-03	16	50	15	11	4	4	0	69	16	234
2011	SC-04	20	50	15	8	5	0	3	72	13	40
2011	SC-05	29	52	7	7	0	2	2	85	8	42
2008	SC	18	50	14	8	5	4	2	71	14	363
2008	SC-02	11	51	17	9	4	7	1	68	14	81
2008	SC-03	17	47	15	9	7	2	2	67	17	169
2008	SC-04	36	48	8	8	0	0	0	84	8	25
2008	SC-05	30	61	9	0	0	0	0	91	0	33

Question 72. The union-management consultation process has been effective in addressing issues in my workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	10	22	22	15	24	5	2	34	42	60
2017	SC-02	9	18	27	9	27	0	9	30	40	11
2017	SC-03	10	23	16	23	19	10	0	36	46	31
2014	SC	7	22	26	17	16	10	2	33	38	274
2014	SC-02	6	9	21	15	26	18	6	19	54	34
2014	SC-03	5	20	30	16	16	11	1	29	37	135
2014	SC-04	5	25	25	25	10	5	5	33	39	20
2014	SC-05	8	50	8	17	17	0	0	58	33	12
2011	SC	6	26	23	18	16	10	1	35	39	568
2011	SC-02	7	27	24	13	19	10	1	38	35	118
2011	SC-03	5	26	22	21	14	11	1	36	39	234
2011	SC-04	3	38	20	20	8	10	3	46	31	40
2011	SC-05	0	24	24	19	24	7	2	26	47	42

Question 73. My immediate supervisor understands and respects the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	34	34	15	9	3	5	0	71	13	60
2017	SC-02	36	36	0	9	18	0	0	73	27	11
2017	SC-03	45	29	16	3	0	6	0	79	3	31
2014	SC	27	33	19	7	5	8	1	66	13	273
2014	SC-02	18	38	12	9	3	15	6	70	15	34
2014	SC-03	24	34	23	7	4	7	0	63	12	134
2014	SC-04	25	35	15	10	10	5	0	63	21	20
2014	SC-05	42	25	17	0	8	8	0	73	9	12
2011	SC	24	39	14	8	6	8	1	70	15	568
2011	SC-02	18	50	11	8	6	7	0	73	15	118
2011	SC-03	28	33	14	8	6	9	0	68	16	234
2011	SC-04	13	44	18	15	3	5	3	61	19	39
2011	SC-05	24	48	17	5	5	0	2	73	10	42
2008	SC	23	39	17	7	5	7	1	68	13	364
2008	SC-02	17	42	19	5	4	12	1	69	10	81
2008	SC-03	21	37	18	9	5	7	2	64	16	169
2008	SC-04	32	36	20	4	4	4	0	71	8	25
2008	SC-05	39	45	12	0	3	0	0	85	3	33

Question 74. Senior managers respect the provisions of my collective agreement.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	20	34	17	17	10	2	0	55	28	60
2017	SC-02	36	27	0	18	18	0	0	64	36	11
2017	SC-03	23	32	19	16	6	3	0	57	23	31
2014	SC	20	26	24	10	9	10	1	51	21	272
2014	SC-02	15	26	15	15	3	21	6	56	24	34
2014	SC-03	14	26	31	10	10	8	1	45	21	133
2014	SC-04	20	40	15	10	10	5	0	63	21	20
2014	SC-05	33	17	25	8	8	8	0	55	18	12
2011	SC	16	30	19	17	8	9	1	51	28	568
2011	SC-02	13	38	15	17	9	9	0	56	28	118
2011	SC-03	17	27	20	15	10	10	0	49	29	234
2011	SC-04	5	23	33	28	3	8	3	31	33	40
2011	SC-05	17	26	14	26	10	5	2	46	38	42
2008	SC	19	34	16	15	10	5	2	56	27	361
2008	SC-02	21	30	14	14	10	8	4	58	27	80
2008	SC-03	14	32	17	18	11	7	1	50	32	168
2008	SC-04	12	52	4	16	12	4	0	67	29	25
2008	SC-05	33	39	18	3	3	0	3	75	6	33

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 35. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	49	25	9	5	8	3	77	14	60
2017	SC-02	55	18	0	0	27	0	73	27	11
2017	SC-03	55	23	6	6	3	6	83	10	31

Question 36. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	51	25	9	5	8	2	77	14	60
2017	SC-02	55	18	0	0	27	0	73	27	11
2017	SC-03	55	23	10	10	0	3	80	10	31

Question 86. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	10	34	21	21	12	2	46	33	59
2017	SC-02	9	55	0	18	18	0	64	36	11
2017	SC-03	10	30	23	23	10	3	41	34	30

Question 87. I would describe my workplace as being psychologically healthy.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	17	34	20	12	17	51	29	60
2017	SC-02	9	55	0	0	36	64	36	11
2017	SC-03	26	26	29	13	6	52	19	31

Work-related stress

Question 83a. Overall, to what extent do the following factors cause you stress at work? … Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	2	14	19	27	39	15	66	60
2017	SC-02	0	18	18	36	27	18	64	11
2017	SC-03	0	19	23	19	39	19	58	31

Question 83b. Overall, to what extent do the following factors cause you stress at work? … Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	37	34	22	5	2	71	7	60
2017	SC-02	36	45	9	9	0	82	9	11
2017	SC-03	55	19	23	0	3	74	3	31

Question 83c. Overall, to what extent do the following factors cause you stress at work? … Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	42	30	14	5	3	5	80	6	60
2017	SC-02	45	45	0	9	0	0	91	9	11
2017	SC-03	48	29	13	3	0	6	83	3	31

Question 83d. Overall, to what extent do the following factors cause you stress at work? … Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	36	20	31	7	5	2	57	12	60
2017	SC-02	27	36	27	9	0	0	64	9	11
2017	SC-03	45	16	26	6	6	0	61	13	31

Question 83e. Overall, to what extent do the following factors cause you stress at work? … Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	51	24	12	7	3	2	2	77	11	60
2017	SC-02	55	18	9	18	0	0	0	73	18	11
2017	SC-03	52	29	13	0	3	0	3	83	3	31

Question 83f. Overall, to what extent do the following factors cause you stress at work? … Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	22	29	26	14	9	52	22	59
2017	SC-02	0	45	27	9	18	45	27	11
2017	SC-03	33	23	23	10	10	57	20	30

Question 83g. Overall, to what extent do the following factors cause you stress at work? … Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	31	33	19	9	7	2	65	16	59
2017	SC-02	55	18	9	9	9	0	73	18	11
2017	SC-03	27	37	20	10	7	0	63	17	30

Question 83h. Overall, to what extent do the following factors cause you stress at work? … Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	31	33	21	9	3	3	66	12	59
2017	SC-02	36	45	9	9	0	0	82	9	11
2017	SC-03	33	27	23	7	7	3	62	14	30

Question 83i. Overall, to what extent do the following factors cause you stress at work? … Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	43	29	14	10	2	2	74	12	59
2017	SC-02	36	55	0	9	0	0	91	9	11
2017	SC-03	47	30	10	10	3	0	77	13	30

Question 83j. Overall, to what extent do the following factors cause you stress at work? …Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	50	26	14	5	2	2	2	78	7	59
2017	SC-02	64	27	0	9	0	0	0	91	9	11
2017	SC-03	60	23	10	3	3	0	0	83	7	30

Question 83k. Overall, to what extent do the following factors cause you stress at work? …Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	37	24	20	7	12	61	19	60
2017	SC-02	27	36	0	18	18	64	36	11
2017	SC-03	45	19	23	3	10	65	13	31

Question 83l. Overall, to what extent do the following factors cause you stress at work? …Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	66	14	7	8	3	2	81	12	60
2017	SC-02	64	9	0	27	0	0	73	27	11
2017	SC-03	68	10	13	6	3	0	77	10	31

Question 83m. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	42	39	14	3	2	83	3	60
2017	SC-02	36	45	9	9	0	82	9	11
2017	SC-03	48	39	10	3	0	87	3	31

Question 83n. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	47	27	12	7	5	2	76	12	60
2017	SC-02	36	27	9	9	18	0	64	27	11
2017	SC-03	55	26	10	10	0	0	81	10	31

Question 83o. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	SC	56	15	9	2	19	89	60
2017	SC-02	82	9	0	0	9	100	11
2017	SC-03	58	13	3	0	26	96	31

Question 83p. Overall, to what extent do the following factors cause you stress at work? …Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2017	SC	59	24	5	2	10	94	60
2017	SC-02	82	18	0	0	0	100	11
2017	SC-03	58	29	3	0	10	96	31

Question 83q. Overall, to what extent do the following factors cause you stress at work? …Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	43	26	10	7	9	5	73	16	59
2017	SC-02	55	18	9	9	9	0	73	18	11
2017	SC-03	47	23	10	0	10	10	78	11	30

Question 83r. Overall, to what extent do the following factors cause you stress at work? …Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	42	27	24	5	2	71	5	60
2017	SC-02	36	27	27	9	0	64	9	11
2017	SC-03	52	26	19	3	0	77	3	31

Question 84. Overall, my level of work-related stress is
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	24	24	34	14	5	47	19	60
2017	SC-02	27	27	9	27	9	55	36	11
2017	SC-03	29	23	39	10	0	52	10	31

Question 85. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	3	12	47	22	14	2	36	16	60
2017	SC-02	9	27	9	45	9	0	55	36	11
2017	SC-03	0	10	52	16	19	3	37	10	31

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Compensation

Pay or other compensation issues

Question 91. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	3	17	22	24	32	2	3	97	60
2017	SC-02	9	18	9	45	18	0	9	91	11
2017	SC-03	0	23	23	26	26	3	0	100	31

Question 92a. Please indicate which of the following pay or other compensation issues you have experienced: … Missing regular pay
Survey year	Demographic	(%)	Total responses
2017	SC	48	57
2017	SC-02	60	10
2017	SC-03	57	30

Question 92b. Please indicate which of the following pay or other compensation issues you have experienced: … Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	SC	48	57
2017	SC-02	50	10
2017	SC-03	53	30

Question 92c. Please indicate which of the following pay or other compensation issues you have experienced: … Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2017	SC	14	57
2017	SC-02	20	10
2017	SC-03	20	30

Question 92d. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2017	SC	88	57
2017	SC-02	80	10
2017	SC-03	83	30

Question 92e. Please indicate which of the following pay or other compensation issues you have experienced: … Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2017	SC	5	57
2017	SC-02	0	10
2017	SC-03	7	30

Question 92f. Please indicate which of the following pay or other compensation issues you have experienced: … Other
Survey year	Demographic	(%)	Total responses
2017	SC	27	57
2017	SC-02	30	10
2017	SC-03	33	30

Question 93. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2017	SC	0	33	18	17	7	24	55
2017	SC-03	0	27	20	20	10	23	30

Support to resolve pay or other compensation issues

Question 94. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	9	27	12	23	25	2	2	37	50	57
2017	SC-02	0	50	20	10	10	0	10	56	22	10
2017	SC-03	13	20	17	27	23	0	0	33	50	30

Question 95. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	SC	7	16	12	21	39	2	2	24	63	57
2017	SC-02	10	20	20	10	20	10	10	38	38	10
2017	SC-03	7	17	7	27	43	0	0	23	70	30

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Date modified:: 2018-03-29

2017 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 103. Please indicate your occupational group and level. Occupational group and level - SC

Table of Contents

Employee engagement

Question 11. I get a sense of satisfaction from my work.

Question 15. Overall, I feel valued at work.

Question 16. I am proud of the work that I do.

Question 20. Overall, I like my job.

Question 58. I would recommend my department or agency as a great place to work.

Question 59. I am satisfied with my department or agency.

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Question 37. I am satisfied with the quality of supervision I receive.

Senior management

Question 40. Senior managers in my department or agency lead by example in ethical behaviour.

Question 41. I have confidence in the senior management of my department or agency.

Question 42. Senior management in my department or agency makes effective and timely decisions.

Question 43. I believe that senior management will try to resolve concerns raised in this survey.

Question 44. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 12. I receive meaningful recognition for work well done.

Question 13. I have clear work objectives.

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Question 39. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Job fit and development

Question 5. I get the training I need to do my job.

Question 6. My job is a good fit with my interests.

Question 7. My job is a good fit with my skills.

Question 52. My department or agency does a good job of supporting employee career development.

Question 53. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 17. I have opportunities to provide input into decisions that affect my work.

Question 18. I am encouraged to be innovative or to take initiative in my work.

Question 19. I have support at work to provide a high level of service.

Question 54. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 9. I have support at work to balance my work and personal life.

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Question 21. I can complete my assigned workload during my regular working hours.

Question 34. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 61. Do you intend to leave your current position in the next two years?

Question 62. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 14. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 22a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 22b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 22c. I feel that the quality of my work suffers because of... too many approval stages.

Question 22d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 22e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 22f. I feel that the quality of my work suffers because of... high staff turnover.

Question 22g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Question 29. In my work unit, individuals behave in a respectful manner.

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 57. Overall, my department or agency treats me with respect.

Ethical workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 46. Employees in my department or agency carry out their duties in the public's interest.

Question 47. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 48. Discussions about values and ethics occur in my workplace.

Question 49. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Use of official languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.