Common Services Policy

Sets a strategic direction and provides authority to reform administrative management and the role of common service organizations to create a more streamlined, efficient and responsive public service.
Date modified: 2006-10-26

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common service organization (CSO) (organisme de services communs)
a department or organization, including a special operating agency (SOA), designated as a central supplier of particular services to support the requirements of departments. CSOs are listed in Appendix B of this policy.
Crown corporation (société d'État)
a parent Crown corporation or a wholly owned subsidiary, as defined in section 83(1) of the Financial Administration Act.
full cost (coût total)
the sum of all costs, direct and indirect, incurred by the government in the supply of a good, service, property, or right or privilege, and includes, for example, services provided without charge by other departments (such as accommodation and employer contributions to insurance plans); costs financed by separate authorities (such as some employee benefits); the financing costs of inventories; and annualized capital costs, including financing.
mandatory service (service obligatoire)
an activity of a CSO to supply goods or services that departments must obtain from the CSO. Mandatory services are mandated either in legislation or policy. See Appendix E for a list of mandatory services.
non-federal organizations (organismes non fédéraux)
organizations not listed in the schedules of the Financial Administration Act, including public (e.g. provincial, municipal and foreign governments), non-profit or private sector organizations, and institutions in Canada or abroad.
optional service (service facultatif)
an activity of a CSO to supply goods or services that departments may use when it makes sense to do so. An illustrative list of optional services is included in Appendix F.
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