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Quiz on the Official Languages Act

(10 minutes)

Answer true or false to the following statements to test your general knowledge of the Official Languages Act.

View the answers by clicking on the statements.

1. The primary reason the act was passed was to ensure service to the public in English and French.


2. The act confers on members of the public the obligation to request service in the official language of their choice.


Note: Members of the public may receive services in their preferred official language. They are not, however, obliged to request service in one official language or the other: the onus is on organizations to make an active offer in both languages.

3. The act obliges institutions to provide service to the public in the two official languages in certain circumstances.


4. Individual public servants have linguistic obligations only if they occupy bilingual positions.


Note: In bilingual offices and service points, even employees in unilingual positions must co-operate in making an active offer of services in both official languages.

5. The act gives members of the public the right to choose the official language in which they wish to be served.


6. Under the act, institutions are obliged to announce that service is available in both official languages.


7. The obligation to make an 'active offer' of service does not apply to communications with visitors to Canada and federal inmates.


Note: The obligation to make an active offer applies to communications with any member of the public at bilingual service points.

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