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Integrated planning guide

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People component of the management accountability framework

Departments and agencies have the people, work environment and focus on building capacity and leadership to assure success and a confident future for the Public Service of Canada.


A workplace that is fair, enabling, and healthy and safe in order to provide best service to Canadians.


The workplace exhibits fair employment and workplace practices and effective labour relations.


The workplace exhibits clear direction, collaboration, respect and support for employees' linguistic rights, diversity and personal circumstances in order to enable them to fulfill their mandate.

Healthy and safe

The workplace is a healthy and safe physical and psychological environment.


A workforce that is productive, principled, sustainable and adaptable in order to provide best service to Canadians.


A committed workforce with the size, mix of skills and diversity of backgrounds to competently perform its duties.


The workforce is reflective of Canada's population, is respectful of Canada's official languages and performs its duties guided by the values and ethics of the Public Service.


A workforce that is renewable and affordable over time.


A workforce that is versatile, innovative and engages in continuous learning.

Key Success Factors Leadership Employee Engagement Collective Responsibility Continuous Improvement
  Policies and Instruments Information
Supporting infrastructure
  • Health and Safety
  • HR Planning
  • Labour Relations
  • Leadership Development
  • Employment Equity
  • Learning
  • Informal Conflict Management
  • Performance Management
  • Official Languages
  • Organization Design and Classification
  • Compensation
  • Resourcing
  • Values & Ethics
  • Workplace Well-being
  • Regular public service-wide employee surveys
  • Human resources management information systems
  • Research and analysis
  • Current and future human resources needs
Accountabilities Central Agencies: Provide the leadership and human resources management principles, mechanisms, tools and the necessary support; assist departments and agencies in achieving workplace and workforce outcomes; monitor and assess departmental performance; report on HR outcomes and management to Parliament.

Deputy Heads: Advance achievement of workplace and workforce outcomes in their departments/agencies and provide the necessary support; contribute to the development, implementation and improvement of government-wide human resources management; report on HR outcomes and management to central

Managers: Lead and manage to ensure workplace and workforce outcomes; support Deputy Heads' accountabilities.

Human Resources: Support managers and employees through the provision of strategic advice, policies and services to help them deliver on workplace and workforce outcomes.

Reporting/ Accountability Mechanisms
  • Report on Plans and Priorities
  • Departmental Performance Reports
  • Annual Reports on HR Management
  • Management Accountability Framework
  • Results for Canadians
  • Performance Management Agreements

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