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FIS Benefits Report and Strategy Paper using Benefits Realization

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The strategy of following a benefits-focused approach to implementing FIS was demonstrated to have a great deal of value during the course of this assignment. The participants in the workshops learned a great deal about FIS and its objectives, as well as "What's in it for me" through the workshops. At the same time, the FIS Project Team learned a great deal in terms of how managers and others perceive the FIS Project, and some of the challenges that still lie ahead. Many assumptions surfaced in the workshops, as well as the key point of segmenting the target audience in order to demonstrate the benefits to be obtained and the communications required. This was also demonstrated in the presentations to the FIS Forum, where the interest level was high to see the benefits of FIS.

The recommended strategy is therefore to continue to take a benefits-focused approach to the FIS Project, in order to achieve the desired outcomes and results of FIS and Modern Comptrollership. This is complementary to the overall Project Management of the FIS, which manages the inputs and the costs, as well as in parallel with the other program initiatives in the 17 FIS Working Groups and the FIS Forum.

The following specific steps are recommended that the FIS Project undertake to fulfil this strategy:

1. The Results Chain with the DM / ADM view should be validated with representatives at that level, then modified, finalized and incorporated into the FIS Project.

2. The Benefits Register should be completed. There are several 'TBDs' to be determined as well as clarification of the accountabilities to achieve the stated benefits.

3. The FIS Project Office should monitor the critical assumptions highlighted in the Results Chain from a risk mitigation standpoint. It is important to develop both action plans and contingency plans for each of these assumptions / risks.

4. The FIS Project Office should put in place a process to monitor the harvesting of benefits to ensure that the promised benefits are being achieved and if not, the corrective action to be taken.

5. Several issues documented in this report need to be integrated into the various working groups (such as Engaging Managers, Capital Assets and Communications), in order to ensure a coordinated and complete effort and final result.

6. Continue to work with the various Working Groups, provide further presentations and updates to the FIS Forum and assist in the simplifying and packaging of the FIS Benefits messages to the various target audiences.

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