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FIS Benefits Report and Strategy Paper using Benefits Realization


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4.0 PROJECT ISSUES / LESSONS LEARNED

The following issues surfaced during the workshops. They were either out of the current scope of the Benefits Realization project, or they were documented for follow-up during a future phase of the FIS Project.

It became clear that many managers and senior executives view FIS as simply an accounting change that they believe the Finance people can deal with themselves. This misconception needs to be dealt with as part of the Communications and Change Management plans.

Similarly, many departments perceive the FIS initiative as completing on April 1, 2001, as basic FIS compliancy is achieved. The real timeframe for realizing FIS benefits is multi-year, and this must be planned for and communicated, in order to manage expectations and sustain commitment.

The need to have Accrual Appropriations in order to match Accrual Accounting for asset depreciation has become more pressing. Many of the intended benefits of FIS will not be realized without this happening.

The need to get the FIS Benefits message out to DMs / ADMs became more evident during this project. This will help them understand the benefits to them and their department. This will in turn help gain their commitment to support FIS and ensure success of the overall program.

As a result of the above point, it became clear that a second Results Chain was needed, targeted toward the DM / ADM level. A draft was created in the fourth workshop, but needs to be validated with members of the target community before being published.

There is a lack of consistency in terminology, both financial and non-financial, that will need to be addressed in order to ensure smooth communication and common understanding, as well as achievement of the desired target benefits.

Some of the specific measures in the Benefits Register will require the cooperation of other line departments and central agencies (e.g. CCMD, Public Service Commission). These groups must be engaged as soon as possible to ensure that they are on board to achieving the benefits.



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