Figure 1: Business Case Model

This image illustrates a business case model, which consists of three phases and five steps. When developing a business case, the three phases are the following: Phase 1 Strategic Context; Phase 2 Analysis and Recommendation; and Phase 3 Management and Capacity. The five steps of the business case are the following: Step 1 Business Needs and Desired Outcomes, which occurs during Phase 1; Step 2 Preliminary Options Analysis, Step 3 Viable Options, and Step 4 Justification and Recommendation, which all occur during Phase 2; and Step 5 Managing the Investment, which occurs during Phase 3.

Within each of these five steps are issues to consider and matters to take into account when developing the business case. In Step 1, the Business Needs and Desired Outcomes step, consideration should be given to the following: the Strategic Environment, the Strategic Fit, the Detailed Description of the Business Need and, finally, the Scope. In Step 2, the Preliminary Options Analysis step, attention should be given to the following: the Evaluation Criteria, a List of Possible Options, the Screening of Options, and the Rationale for Discounted and Viable Options. In Step 3, the Viable Options step, these options should be weighed in relation to the following: Alignment, Costs, Cost-Benefit Analysis, Implementation and Capacity, Risk, Benchmark, Policy and Standard Considerations and, lastly, Advantages and Disadvantages. In Step 4, the Justification and Recommendation step, the following should result: a Comparison Summary of the options, which stems from weighing options against one another, and identification of the Preferred Option. In Step 5, the Managing the Investment step, consideration should be given to the following: Governance and Oversight, a Project Management Strategy, an Outcome Management Strategy, a Risk Management Strategy, a Change Management Strategy, and a Performance Measurement Strategy.

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Figure 2: Business Case Model - Step 1

This image illustrates the three phases and five steps of the business case model. Phase 1 and Step 1 are highlighted to inform the reader that this section of the document will address the Business Needs and Desired Outcomes stage of a business case’s development, which involves consideration of the Strategic Environment, the Strategic Fit, the Detailed Description of the Business Need and, finally, the Scope.

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Figure 3: Business Case Model - Step 2

This image illustrates the three phases and five steps of the business case model. Phase 2 and Step 2 are highlighted to inform the reader that this section of the document will address the Preliminary Options Analysis stage of a business case’s development, which focuses on the Evaluation Criteria, a List of Possible Options, the Screening of Options, and the Rationale for Discounted and Viable Options.

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Figure 4: Business Case Model - Step 3

This image illustrates the three phases and five steps of the business case model. Phase 2 and Step 3 are highlighted to inform the reader that this section of the document will address the Viable Options stage of a business case’s development, which involves examination of the options in relation to Alignment, Costs, Cost-Benefit Analysis, Implementation and Capacity, Risk, Benchmark, Policy and Standard Considerations and, lastly, Advantages and Disadvantages.

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Figure 5: Business Case Model - Step 4

This image illustrates the three phases and five steps of the business case model. Phase 2 and Step 4 are highlighted to inform the reader that this section of the document will address the Justification and Recommendation stage of a business case’s development, which involves weighing options against one another to arrive at a Comparison Summary of the options and the eventual identification of the Preferred Option.

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Figure 6: Business Case Model - Step 5

This image illustrates the three phases and five steps of the business case model. Phase 3 and Step 5 are highlighted to inform the reader that this section of the document will address the Managing the Investment stage of a business case’s development, which involves consideration of Governance and Oversight, a Project Management Strategy, an Outcome Management Strategy, a Risk Management Strategy, a Change Management Strategy, and a Performance Measurement Strategy.

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