Text description of Human Resources And Social Development - Program Activity Architecture

Human Resources and Skills Development Canada
Program Activity Architecture

Achieving Results for Canadians
Excellence in Everything We Do

Mission: Build a stronger and more competitive Canada, to support Canadians in making choices that help them live productive and rewarding lives, and to improve Canadians' quality of life.

Strategic Outcome 1

A skilled, adaptable and inclusive labour force and an efficient labour market

Skills and Employment

• Employment Insurance
• Inclusive Labour Force
• Skilled Labour Force
• Labour Market Efficiency

Learning

• Student Financial Assistance
• Canada Education Savings Program

Strategic Outcome 2

Safe, fair and productive workplaces and cooperative workplace relations

Labour

• Mediation and Conciliation
• Workplace Safety, Standards and Equity
• International Labour Affairs
• Workplace Information

Strategic Outcome 3

Income security, access to opportunities and well-being for individuals, families and communities

Income Security

• Old Age Security
• Canada Pension Plan
• National Child Benefit
• Canada Disability Savings Program

Social Development

• Homelessness Partnering Strategy
• Social Development Partnerships Program
• New Horizons for Seniors Program
• Universal Child Care Benefit
• Enabling Accessibility Fund
• Federal Elder Abuse Initiative

Strategic Outcome 4

Service excellence for Canadians

Citizen-Centered Service

• Government of Canada Information to Citizens
• Applications Intake
• Identification and Authentication
• Client Feedback Management
• Marketing

Integrity and Processing

• Integrity
• Individual Benefit Processing
• Service Processing

Internal Services

Support to achieving the strategic outcomes

• Management and Oversight Services
• Communications Services
• Legal Services
• Human Resources Management Services
• Financial Management Services
• Information Management Services
• Information Technology Services
• Real Property Services
• Material Services
• Acquisition Services
• Travel and Other Administrative Services

The HRSDC Program Activity Architecture (PAA) is a representation of the programs offered by HRSDC and the results (strategic outcomes) that the programs are designed to achieve for Canadians. The PAA) also includes a program activity for services that are internal to the Department and are important in supporting the achievement of HRSDC's four strategic outcomes.

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