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2008-09
Departmental Performance Report

Correctional Service Canada

Supplementary Information (Tables)

Table 1: Sources of Respendable and Non-Respendable Revenue

Respendable Revenue
($ millions)
Program Activity	Actual 2006-07	Actual 2007-08	2008-2009
Program Activity	Actual 2006-07	Actual 2007-08	Main Estimates	Planned Revenue	Total Authorities	Actual

Custody	0.0	0.9	0	0	0	0.2
Correctional Interventions	0.0	0.1	0	0	0	0.2
Community Supervision	0.0	0.0	0	0	0	0.2
CORCAN revolving funds	83.0	94.3	83.7	83.7	83.7	95.0
Total Respendable Revenues (1)	83.0	95.3	83.7	83.7	83.7	95.6

Non-Respendable Revenue
($ millions)
Program Activity	Actual 2006-07	Actual 2007-08	2008-2009
Program Activity	Actual 2006-07	Actual 2007-08	Main Estimates	Planned Revenue	Total Authorities	Actual

Custody	8.6	10.2	N/A	5.9	5.9	5.4
Correctional Interventions	1.0	1.4	N/A	1.9	1.9	2.8
Community Supervision	0.0	0.0	N/A	0.1	0.1	0.5
CORCAN revolving funds	0.0	0.0	N/A	0	0	0
Total Non-respendable Revenues (1)	9.6	11.6	N/A	7.9	7.9	8.7

Table 2: User Fees / External Fees

**Table 2-A: User Fees**
($ thousands)
User Fee	Fee Type	Fee-setting Authority	Date Last Modified	2008-2009					Planning Years
User Fee	Fee Type	Fee-setting Authority	Date Last Modified	Forecast Revenue ($000)	Actual Revenue ($000)	Full Cost ($000)	Perfor-mance Standards	Perform-ance Result	Fiscal Year	Forecast Revenue ($000)	Estimated Full Cost ($000)
Fee charged for the processing of access requests filled under the Access to Informa-tion Act (ATIA)	R	Access to information ACT	April 2004	3.5	3.1	3,268.8	Request should be responded to within 30 days, unless extensions are warranted as per section 9 of the Act.	54%	2009-10	3.5	3 600
									2010-11	3.5	3 600
									2011-12	3.5	3 600
Sub-Total (R)				3.5	3.1	3 268.8			2009-10	3.5	3 600
									2010-11	3.5	3 600
									2011-12	3.5	3 600
Sub-Total (O)				0.0	0.0	0.0			2009-10	0.0	0.0
									2010-11	0.0	0.0
									2011-12	0.0	0.0
Total				3.5	3.1	3 268.8			2009-10	3.5	3 600
									2010-11	3.5	3 600
									2011-12	3.5	3 600
									Total	10.5	10 800

B. Date Last Modified: N/A

C. Other Information: N/A

Table 2-B: External Fees

External Fee	Service Standard	Performance Results	Stakeholder Consultation
Fee charged for the processing of access requests filed under the Access to Information Act (ATIA)	Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request. Due to staff shortage and a realignment of ATI responsibilities, there has been a signficant decrease in the compliance rate.	54% on time for ATI requests	The service standard is established by the Access to Information Act and the Access to Information Regulations. Consultations with stakeholders were undertaken by the Department of Justice and the Treasury Board Secretariat for amendments done in 1986 and 1992

Other Information: N/A

Table 3: Details on Project Spending

**Capital Projects by Program Activity ($ Million)**
Program Activity	Current Estimated Total Cost	Actual 2006-07	Actual 2007-08	2008-09
Program Activity	Current Estimated Total Cost	Actual 2006-07	Actual 2007-08	Main Estimates	Planned Spending	Total Authorities	Actual
Custody
A. New Accommodation Projects
Archambault New CRSM & Redevelopment	33	0.1	0.7	0.1	0.1	0.1	0.1
Saskatchewan Pen 96-Bed Maximum Unit	21.8	6.3	11.2	2.1	2.1	2.1	3.1
Kent 96-Bed Maximum Unit	21.8	0.6	10.8	9.7	10	9.7	9.4

B. Major Asset Preservation
Springhill Institution Refurbish/Replace	35.2	9.2	0.7	2.8	2.6	2.8	2.6
Collins Bay Refurbish/Replace	54.3	19.1	3	0.3	0.3	0.3	0.2
Cowansville Refurbish/Replace	49.5	4.2	0.9	0.5	0.2	0.5	0.1

Total Capital Spending		39.5	27.3	15.5	15.3	15.5	15.5

Notes:
(1) CSC’s delegation authority level is $18 million according to TB decision of December 14, 1995;
therefore, only capital projects with total estimated cost of $18 million or above have been listed.

Internal Notes:
Current Total Estimated Cost is the latest formally-approved Project Total Estimated Cost.
Actual 2006-2007 is a repetition from the DGF submission for previous fiscal years.
Actual 2007-2008 is a repetition from the DGF submission for previous fiscal years.
2008-09 Main Estimates is the amount presented by DGF in the NCAOP for FY 2008-09.
2008-09 Total Planned Spending is the DGF internal Forecast Cash Requirement at the beginning of FY 2008-09.
2008-09 Total Authority is a repetition of the content of the “Main Estimates” column unless a formal change of approval has been received such as through Supplementary Estimates (note 1).
2008-09 Actual is the official CSC-Finance value for total FY 2008-09 expenditures on each project.

Table 8: Sustainable Development Strategy (SDS)

1. SDS Departmental Goals:
CSC’s Sustainable Development Strategy 2007-2010 Goal (i.e. Strategic Outcome):
Contribute to a just, peaceful and safe Canadian society, respectful of natural resources and ecological capacities.

2. Federal SD Goal(s), including GGO goals:
CSC’s SDS 2007-2010 sets out the following seven goals that are all in line with the Federal SD goals contribute to:

the reduction of greenhouse gas (GHG) emissions that are responsible for climate change;
the protection of the atmosphere;
to the conservation of the tropospheric air quality;
the protection of the hydrosphere;
the support of sustainable communities;
the sustainable use of natural resources; and
the reinforcement of governance and decisions that support SD.

3. Expected Results 2008-09	4. Supporting Performance Measure(s)	5. Achieved SDS Departmental Results for 2008-09
Although CSC’s SDS targets span over a 3-year cycle, implementation of SD/Environmental initiatives is done on an annual basis in accordance with the available budget and human resource level. CSC expects: to reduce its natural gas and/or heating oil consumption by approximately 0.5%; that at least 10% of all new acquired vehicles will be hybrid models or will run on alternative fuels; to replace at least one large cooling system that represents a high risk of leakage; to implement two Phase 1 and 2 Volatile Organic Compounds (VOCs) Recovery Projects on its petroleum storage tanks; to implement at least one project to improve the quality of targeted outfall from a wastewater treatment system; to reduce its potable water consumption by approximately 2% to 3%; to proceed with the remediation of a minimum of two priority contaminated sites and further advance our environmental farm management plan; to proceed with a minimum of three new environmental assessments of potentially contaminated sites; to conduct two institutional solid waste audits; to initiate the development of an internal policy on green procurement; and, to prepare and deliver at least two SDS progress report for Senior Management.	CSC’s SDS 2007-2010 refers to the following performance measures to evaluate progress toward its commitments/targets: Weight (in metric tonnes) of CO2 emissions produced by its central heating plants and institutional heating systems; Number of renewable energy production projects implemented; % of new acquired vehicles that run on alternative fuels (hybrid and E85); Number of measures to improve the efficiency of its large boilers; Number of halocarbon cooling systems replaced; Number of phase 1 and 2 VOC recovery projects/units installed/completed; Number of projects to upgrade its wastewater treatment systems implemented; Number of measures to conserve potable water implemented; Potable water consumption (litres/occupant/day); Number of priority contaminated sites is remediated; Number of actions taken to expand the Environmental Farms Management Plan; Number of assessments of potentially contaminated areas; Number of solid waste audits conducted; Estimate of weight of land filled solid waste (kg/occupant/day) Publication of an internal policy on green procurement; Number of employees who received training on green procurement; and Number of SDS progress reports presented to Senior Management.	As of April 1, 2009, CSC has achieved the following SDS results for 2008-2009: Implementation of institutional energy conservation initiatives to meet the 0.5% to 1% targeted reduction of natural gas/heating oil; The Dorchester Institution wind turbine installation was completed in March 2009 and field work was further advanced for the Drumheller Institution wind turbine (scheduled for fall 2009). Other minor renewable energy projects were also implemented; 55% of all new acquired vehicles in 2008/09 have the capacity to run on alternative fuel; Under an agreement with National Research Council of Canada, eight Central Heating Plants have been visited and adjusted to improve the efficiency of their large boilers and measure their NOx emissions; Replacement of at least one large halocarbon cooling system that represents a high risk of leak; Implementation of at least one Phase 1 and 2 VOCs recovery project on its petroleum storage tanks; Implementation of at least one project to improve the quality of targeted outfalls from wastewater treatment systems; An estimated reduction by approx 2-3% of potable water consumption; Three contaminated site remediation projects were completed and six contaminated site assessments were conducted. Additional improvements were completed in line with the advancement of the Environmental Farm Management Plan at Westmorland Institution; Completion of three solid waste audits; A trial run on green procurement practices was conducted in the Quebec region and the development of a draft internal policy on green procurement was initiated. Related training for procurement officers was continued; and An annual SDS progress report for Senior Management was prepared in December 2008.

3. Expected Results 2008-09

4. Supporting Performance Measure(s)

5. Achieved SDS Departmental Results for 2008-09

Although CSC’s SDS targets span over a 3-year cycle, implementation of SD/Environmental initiatives is done on an annual basis in accordance with the available budget and human resource level. CSC expects:

to reduce its natural gas and/or heating oil consumption by approximately 0.5%;
that at least 10% of all new acquired vehicles will be hybrid models or will run on alternative fuels;
to replace at least one large cooling system that represents a high risk of leakage;
to implement two Phase 1 and 2 Volatile Organic Compounds (VOCs) Recovery Projects on its petroleum storage tanks;
to implement at least one project to improve the quality of targeted outfall from a wastewater treatment system;
to reduce its potable water consumption by approximately 2% to 3%;
to proceed with the remediation of a minimum of two priority contaminated sites and further advance our environmental farm management plan;
to proceed with a minimum of three new environmental assessments of potentially contaminated sites;
to conduct two institutional solid waste audits;
to initiate the development of an internal policy on green procurement; and,
to prepare and deliver at least two SDS progress report for Senior Management.

CSC’s SDS 2007-2010 refers to the following performance measures to evaluate progress toward its commitments/targets:

Weight (in metric tonnes) of CO2 emissions produced by its central heating plants and institutional heating systems;
Number of renewable energy production projects implemented;
% of new acquired vehicles that run on alternative fuels (hybrid and E85);
Number of measures to improve the efficiency of its large boilers;
Number of halocarbon cooling systems replaced;
Number of phase 1 and 2 VOC recovery projects/units installed/completed;
Number of projects to upgrade its wastewater treatment systems implemented;
Number of measures to conserve potable water implemented;
Potable water consumption (litres/occupant/day);
Number of priority contaminated sites is remediated;
Number of actions taken to expand the Environmental Farms Management Plan;
Number of assessments of potentially contaminated areas;
Number of solid waste audits conducted;
Estimate of weight of land filled solid waste (kg/occupant/day)
Publication of an internal policy on green procurement;
Number of employees who received training on green procurement; and
Number of SDS progress reports presented to Senior Management.

As of April 1, 2009, CSC has achieved the following SDS results for 2008-2009:

Implementation of institutional energy conservation initiatives to meet the 0.5% to 1% targeted reduction of natural gas/heating oil;
The Dorchester Institution wind turbine installation was completed in March 2009 and field work was further advanced for the Drumheller Institution wind turbine (scheduled for fall 2009). Other minor renewable energy projects were also implemented;
55% of all new acquired vehicles in 2008/09 have the capacity to run on alternative fuel;
Under an agreement with National Research Council of Canada, eight Central Heating Plants have been visited and adjusted to improve the efficiency of their large boilers and measure their NOx emissions;
Replacement of at least one large halocarbon cooling system that represents a high risk of leak;
Implementation of at least one Phase 1 and 2 VOCs recovery project on its petroleum storage tanks;
Implementation of at least one project to improve the quality of targeted outfalls from wastewater treatment systems;
An estimated reduction by approx 2-3% of potable water consumption;
Three contaminated site remediation projects were completed and six contaminated site assessments were conducted. Additional improvements were completed in line with the advancement of the Environmental Farm Management Plan at Westmorland Institution;
Completion of three solid waste audits;
A trial run on green procurement practices was conducted in the Quebec region and the development of a draft internal policy on green procurement was initiated. Related training for procurement officers was continued; and
An annual SDS progress report for Senior Management was prepared in December 2008.

For supplementary information on the Correctional Service Canada’s Sustainable Development Strategy 2007-2010 please refer to:
HTML Format: http://www.csc-scc.gc.ca/text/pblct/environmentRpt/toc-eng.shtml
PDF Format: http://www.csc-scc.gc.ca/text/pblct/environmentRpt/sds_e.pdf

Table 9: Green Procurement

Meeting Policy Requirements

1. Has the department incorporated environmental performance considerations in its procurement decision-making processes?

In progress.

2. Summary of initiatives to incorporate environmental performance considerations in procurement decision-making processes:

CSC’s Environmental section in collaboration with NHQ the Contract and Procurement directorate has initiated work to incorporate environmental performance considerations in procurement decision-making processes. A trial run on green procurement practices was conducted in the Quebec region. This regional initiative focussed in particular in the area of phosphate-free cleaning products and recycled paper and several institutions have already started to use green products. The results of this process will assist in the development of the final draft of an internal policy on green procurement.

3. Results achieved:

The development of a draft internal policy on green procurement was initiated during the last quarter of 2008/2009. The final draft of this policy is expected to be completed during this fiscal year.

Related training for procurement officers was continued throughout 2008/2009.

4. Contributions to facilitate government-wide implementation of green procurement:

CSC has been attending to all of Public Works and Government Service Canada (PWGSC) Office of Greening Government Operations (OGGO) meetings in 2008/09 in order to facilitate and be in line with the implementation of forthcoming government-wide initiatives on green procurement. CSC senior management were debriefed regarding the information obtained from the OGGO meetings. CSC has been consulting PWGSC/OGGO training and government-wide procurement instruments in order to address its green procurement targets.

Green Procurement Targets

5. Has the department established green procurement targets?

Yes

6. Are these green procurement targets the same as those identified in your Sustainable Development Strategy (Table 8)?

Yes

7. Summary of green procurement targets:

CSC’s SDS 2007-2010 committed to the following targets on green procurement:
Target 6.1.2 – By March 2010, develop and publish an internal policy on green procurement.
Target 6.1.3 – By March 2010, 50% of purchasing officers will receive training on green procurement.

Although there is no specific green procurement products that were identified in its SDS, the following products/items have been identified has priority products based on departmental buying patterns:

Phosphate-free detergents and cleaners;
Two sided printers/photocopiers;
Compact fluorescents and energy efficient electronic light ballasts;
Ethanol 85 (E85) and hybrid cars for vehicle fleet;
Air-cooled A/C systems instead of water-cooled systems; and
Low-Lead ammunition (9 mm) for training purposes at CSC’s outside firing ranges.

8. Results achieved:

In progress. As committed in CSC SDS 2007-2010, by March 2010, CSC expects to have meet/surpassed its green procurement targets.

Table 10: Response to Parliamentary Committees and External Audits

Response to Parliamentary Committees (updated to reflect the PAC report)
On March 12, 2009, the Commissioner of the Correctional Service of Canada appeared before the Standing Committee on Public Accounts to discuss Chapter 7 (Economy and Efficiency of Services - Correctional Service Canada) of the December 2008 Report of the Auditor General of Canada. The Committee released its report in June 2009. A Government Response is being developed and it is expected to be tabled in the House of Commons in October 2009. AG report: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200812_e_31776.html SCPA report: http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=3960844&Language=E&Mode=1&Parl=40&Ses=2

Response to Parliamentary Committees (updated to reflect the PAC report)

On March 12, 2009, the Commissioner of the Correctional Service of Canada appeared before the Standing Committee on Public Accounts to discuss Chapter 7 (Economy and Efficiency of Services - Correctional Service Canada) of the December 2008 Report of the Auditor General of Canada. The Committee released its report in June 2009. A Government Response is being developed and it is expected to be tabled in the House of Commons in October 2009.

AG report: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200812_e_31776.html

SCPA report: http://www2.parl.gc.ca/HousePublications/Publication.aspx?DocId=3960844&Language=E&Mode=1&Parl=40&Ses=2

Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)
In February 2009, the Auditor General of Canada tabled her December 2008 report in the House of Commons. As noted in the previous section, Chapter 7 related to CSC. In its response to the Auditor General’s report, CSC agreed to all five recommendations and committed to address them by March 31, 2010. The OAG‘s report, including CSC’s response can be found at: http://www.oag-bvg.gc.ca/internet/English/parl_oag_200812_e_31776.html In addition, the report of the Commissioner of the Environment and Sustainable Development (CESD), December 2008- Chapter 4 - Annual Report on Sustainable Development Strategies made reference to CSC, more specifically with respect to the following commitment: Reduction of water consumption via the implementation of multiple measures to conserve potable water. By March 2010, CSC will reduce its potable water consumption by 10%. Although the report did not include any specific recommendation for Correctional Service Canada, the audit observed that because of a lack of accurate monitoring and reporting by its facilities, CSC is unable to reliably track progress on its commitment. Since the time of the audit, measures have been taken to enhance our ability to track progress on our commitments and we remain on track to meet our reduction target by March 2010. The CESD report can be found at: http://www.oag-bvg.gc.ca/internet/English/parl_cesd_200812_04_e_31821.html#hd3c http://www.oag-bvg.gc.ca/internet/Francais/parl_cesd_200812_04_f_31821.html Further, the Chapter 1 “Safety of Drinking Water” of the March 2009 Report of the Commissioner of the Environment and Sustainable Development also included a recommendation to CSC to modify its procedures for managing its drinking water systems to conform to Health Canada’s risk-based central guidance document. CSC agreed and has committed to reviewing its procedures by September 2009.

Response to the Auditor General (including to the Commissioner of the Environment and Sustainable Development)

In February 2009, the Auditor General of Canada tabled her December 2008 report in the House of Commons. As noted in the previous section, Chapter 7 related to CSC. In its response to the Auditor General’s report, CSC agreed to all five recommendations and committed to address them by March 31, 2010. The OAG‘s report, including CSC’s response can be found at:
http://www.oag-bvg.gc.ca/internet/English/parl_oag_200812_e_31776.html

In addition, the report of the Commissioner of the Environment and Sustainable Development (CESD), December 2008- Chapter 4 - Annual Report on Sustainable Development Strategies made reference to CSC, more specifically with respect to the following commitment: Reduction of water consumption via the implementation of multiple measures to conserve potable water. By March 2010, CSC will reduce its potable water consumption by 10%.

Although the report did not include any specific recommendation for Correctional Service Canada, the audit observed that because of a lack of accurate monitoring and reporting by its facilities, CSC is unable to reliably track progress on its commitment. Since the time of the audit, measures have been taken to enhance our ability to track progress on our commitments and we remain on track to meet our reduction target by March 2010. The CESD report can be found at:

http://www.oag-bvg.gc.ca/internet/English/parl_cesd_200812_04_e_31821.html#hd3c

http://www.oag-bvg.gc.ca/internet/Francais/parl_cesd_200812_04_f_31821.html

Further, the Chapter 1 “Safety of Drinking Water” of the March 2009 Report of the Commissioner of the Environment and Sustainable Development also included a recommendation to CSC to modify its procedures for managing its drinking water systems to conform to Health Canada’s risk-based central guidance document. CSC agreed and has committed to reviewing its procedures by September 2009.

Table 11: Internal Audits and Evaluations

Table 11a: Internal Audits

In 2008-2009, the following audits were completed and approved by CSC’s Audit Committee:

Name of Internal Audit	Audit Type	Completion Date
Audit of Physical Health Care Delivery to Inmates	Health Services	April 2008
Review of Change Management Practices	Management Practices	April 2008
Audit of Logical Access Controls	IM/IT	May 2008
Audit of Management of Section 81 agreements	Correctional Operations	October 2008
Audit of Financial Planning, Budgeting and Monitoring	Financial Services	December 2008

The following audits were also part of the 2008-2009 Internal Audit Workplan and were completed and approved by CSC’s Audit Committee as follows:

Name of Internal Audit	Audit Type	Completion Date
Audit of Offender Intake Assessment	Correctional Operations	April 2009
Annual review of the Health Information Management Module	IM/IT	April 2009
Audit of Information Management Services Disaster Recovery Plan	IM/IT	April 2009
Audit of Cross-Gender Staffing in Women Institutions	Correctional Operations	May 2009
Audit of Offender Complaint & Grievance System	Correctional Operations	May 2009
Follow-Up Review of Recording of employee leave	HR Management	July 2009
Audit of CSC Performance Management Framework	Management Practices	July 2009
Audit of the Control Framework Supporting Inmate-Related Financial Transactions	Correctional Operations	July 2009

Once posted, the audit reports and management action plans can be found on the CSC website at the following address: http://www.csc-scc.gc.ca/text/pa/adt-toc-eng.shtml

Table 11b: Evaluations 2008-2009

1. Name of Evaluation	2. Program Activity	3. Evaluation Type	4. Status	5. Completion Date	6. Electronic Link to Report
Contract with Institute Philippe-Pinel de Montréal	Care and Custody	Summative & formative (3 separate populations evaluated)	Completed	May 2008	Publication in progress
Correctional Programs	Correctional Interventions	Summative	Completed	June 2008	Publication in progress
Employment and Employability Programs	Correctional Interventions	Summative	Completed	June 2008	Publication in progress
Correctional Services Canada Exchange Agreement (CSC-A)	Care and Custody	Outcome & summative	Completed	September 2008	Publication in progress
Community Mental Health Initiative (CMHI)	Community Supervision	Implementation	Completed	January 2009	Publication in progress
Integrated Police-Parole Initiative (IPPI)	Community Supervision	Formative	Completed	January 2009	Publication in progress
Effective Corrections Initiative: Pathways	Correctional Interventions	Summative	In progress	Projected September 2009	Not yet available (report not finalised)
Effective Corrections Initiative: Aboriginal Community Development Officers (ACDOs)	Correctional Interventions	Summative	In progress	Projected September 2009	Not yet available (report not finalised)
Effective Corrections Initiative: Residential Alternatives	Correctional Interventions	Summative	In progress	Projected September 2009	Not yet available (report not finalised)
Effective Corrections Initiative: Community Employment Centres	Correctional Interventions	Summative	In progress	Projected September 2009	Not yet available (report not finalised)
Effective Corrections Initiative: Community Maintenance Program	Correctional Interventions	Summative	In progress	Projected September 2009	Not yet available (report not finalised)
Electronic Monitoring Pilot Program	Community Supervision	Implementation	In progress	Projected September 2009	Not yet available (report not finalised)
Lifeline	Correctional Interventions	Summative	In progress	Projected September 2009	Not yet available (report not finalised)
Safer Tattooing Practices Pilot Initiative	Institutional Health Services	Summative	Completed	January 2009	http://www.csc-scc.gc.ca/ text/pa/ eval_reports-eng.shtml

7. Electronic Link to Evaluation Plan: In progress.