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Section 4: Other Items of Interest

4.1. How to Contact the Department

Telephone: 1-800-267-8376 toll free in Canada
  613-944-4000 in the National Capital Region and outside Canada
TTY: 613-944-9136
Fax: 613-996-9709
Address: Enquiries Services (BCI)
  Foreign Affairs and International Trade Canada
  125 Sussex Drive
  Ottawa, ON K1A 0G2
Media Services: 613-995-1874
Fax: 613-995-1405

4.1.1. How to Contact Organizations Related to the Department

Canadian Commercial Corporation International Joint Commission

Address: 1100 - 50 O'Connor Street
Ottawa, ON K1A 0S6
Telephone:  1-800-748-8191 toll free in Canada or 613-996-0034 in the National Capital Region and outside Canada
Fax:  613-995-2121

Address:  Canadian Sector
234 Laurier Avenue West
22nd Floor
Ottawa, ON K1P 6K6
Telephone:  613-947-1420
Reception:  613-995-2984
Fax:  613-993-5583

Canadian International Development Agency

North American Free Trade Agreement

Address:  200 Promenade du Portage
Gatineau, QC K1A 0G4
Telephone:  1-800-230-6349 toll free in Canada or 819-997-5006 in the National Capital Region and outside Canada
Fax:  819-953-6088

Address:  Canadian Section
90 Sparks Street
Suite 705
Ottawa, ON K1P 5B4
Telephone:  613-992-9388
Fax:  613-992-9392

Export Development Canada

Passport Canada

Address:  151 O'Connor Street
Ottawa, ON K1A 1K3
Telephone:  613-598-2500
Fax:  613-237-2690
TTY:  1-866-574-0451

Postal Address:  Passport Canada, Foreign Affairs and International Trade Canada
Gatineau, QC K1A 0G3
Telephone:  1-800-567-6868 toll free in Canada and the United States
TTY:  819-997-8338 or

International Development Research Centre

Rights & Democracy: International Centre for Human Rights and Democratic Development

Address:  150 Kent Street
Ottawa, ON K1P 0V2
Postal Address:  P.O. Box 8500
Ottawa, ON K1G 3H9
Telephone:  613-236-6163
Fax:  613-238-7230

Address:  1001 de Maisonneuve Boulevard East
Suite 1100
Montreal, QC H2L 4P9
Telephone:  514-283-6073 or
Fax:  514-283-3792

4.2. Acronyms and Abbreviations

ADM Assistant Deputy Minister ISTPP International Science and Technology Partnerships Program
APEC Asia-Pacific Economic Cooperation forum IT Information technology
APGCI Asia-Pacific Gateway and Corridor Initiative MAF Management Accountability Framework
CARICOM Caribbean Community MOU Memorandum of understanding
CDIA Canadian International Development Agency MRRS Management, Resources and Results Structure
CIC Citizenship and Immigration Canada NAFTA North American Free Trade Agreement
CIDA Canadian International Development Agency NAPP North American Platform Program
CPAT Contingency Planning Assistance Team NATO North Atlantic Treaty Organization
CSR Corporate social responsibility OAS Organization of American States
DFAIT Foreign Affairs and International Trade Canada OECD Organisation for Economic Co-operation and Development
DPR Departmental Performance Report OSCE Organization for Security and Co-operation in Europe
eCRM A non-proprietary electronic client relationship management system PAA Program Activity Architecture
EDC Export Development Canada PEMD-TA Program for Export Market Development for Trade Associations
ERI Enhanced Representation Initiative PPTC Passport Canada
EU European Union R&D Research and development
FDI Foreign direct investment RBAF Risk-Based Audit Framework
FIPA Foreign Investment Promotion and Protection Agreement RCMP Royal Canadian Mounted Police
FSD Foreign Service Directives RMAF Results-based Management Accountability Framework
FTA Free trade agreement ROCA Registration of Canadians Abroad
FTE Full-time equivalent RPP Report on Plans and Priorities
FY Fiscal year S&T Science and technology
G8 Canada, France, Germany, Italy, Japan, Russia, United Kingdom, United States TBS Treasury Board Secretariat
G20 19 of the world's largest economies, together with the European Union TCS Trade Commissioner Service
GCS Global Commerce Strategy TRIO DFAIT's eCRM system-a tool to manage interactions with Canadian clients through the Virtual Trade Commissioner portal
GPSF Global Peace and Security Fund UN United Nations
HIV/AIDS Human immunodeficiency virus/acquired immunodeficiency syndrome UNESCO United Nations Educational, Scientific and Cultural Organization
IAE International Assistance Envelope UNFCCC United Nations Framework Convention on Climate Change
IBOC International Business Opportunities Centre VTC Virtual Trade Commissioner
IM/IT Information management/information technology WHTI Western Hemisphere Travel Initiative
ISAF International Security Assistance Force WHO World Health Organization
ISO International Organization for Standardization WTO World Trade Organization