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2007-08
Departmental Performance Report



Library and Archives Canada






Supplementary Information (Tables)






Table of Contents




Table 4: Sources of Respendable and Non-Respendable Revenue

Respendable Revenue


($ thousands)

Actual 2005-2006

Actual 2006-2007

2007-2008

Main Estimates

Planned Revenue

Total Authorities

Actual

Making the documentary heritage known and accessible for use

 

 

 

 

 

 

Service Fees

487.0

415.1

550.0

550.0

550.0

441.7

Total Respendable Revenue

487.0

415.1

550.0

550.0

550.0

441.7


Non-respendable Revenue


($ thousands)

Actual 2005-2006

Actual 2006-2007

2007-2008

Main Estimates

Planned Revenue

Total Authorities

Actual

Managing the disposition of the Government of Canada Records of continuing value

 

 

 

 

 

 

Refunds of previous years, expenditures

11.1

8.9

-

-

-

1.2

Adjustments to prior year's payable

15.1

6.9

-

-

-

14.5

Proceeds from the disposal of surplus Crown Assets

23.1

12.8

-

-

14.8

10.5

Miscellaneous revenues

4.6

4.5

-

3.2

-

5.0

Other adjustment

1.7

(0.3)

-

-

-

1.3

Managing the documentary heritage of interest to Canada

 

 

 

 

 

 

Refunds of previous year's expenditures

54.3

30.7

-

-

-

20.5

Adjustments to prior year's Payables

76.7

19.8

-

-

-

78.1

Proceeds from the disposal of surplus Crown Assets

116.4

75.1

-

-

84.7

36.3

Miscellaneous revenues

23.3

25.4

-

17.8

-

28.5

Other adjustment

8.3

(1.4)

-

-

-

7.7

Making the documentary heritage known and accessible for use

 

 

 

 

 

 

Refunds of previous years, expenditures

13.2

24.8

-

-

-

7.4

Adjustments to prior year's payables

24.4

6.1

-

-

-

55.8

Proceeds from the disposal of surplus Crown Assets

37.1

24.9

-

-

58.4

37.9

Miscellaneous revenues

10.1

8.7

-

12.0

-

21.1

Other adjustment

2.7

(0.4)

-

-

-

5.2

Total Non-Respendable Revenue

422.1

246.5

0

33.0

157.9

331.1

Total Revenue

909.1

661.6

550.0

583.0

707.9

772.8




Table 6: 2007-2008 User Fees Reporting - User Fees Act ($ thousands)


A. User Fee Fee Type Fee Setting Authority Date Last Modified 2007-08 Planning Years
Forecast Revenue ($000) Actual Revenue ($000) Full Cost ($000) Performance Standard Performance Results Fiscal Year Forecast Revenue ($000) Estimated Full Cost ($000)
Copies of :textual documents and microforms, 105-mm microfiches of maps and architectural drawings documents and archival records created in electronic formats by LAC staff (O) The Department of Canadian Heritage Act, sections 8 to 12 Published in Canada Gazette, Part 1, August 6, 2005 386.7 325.5 2,399.3 Regular orders are processed within 30 days of receipt. For rush service see Section C. The processing standard of 30 days has been met at 95%. The processing standard for the rush service has been met at 100%. 2008-09
2009-10
2010-11
377.0
377.0
377.0
2,459.2
2,520.8
2,583.7
Copies of documents on microform produced by clients themselves (O) Same as above Same as above 56.4 50.3 120.5 Client Self-Service 100% 2008-09
2009-10
2010-11
61.6
61.6
61.6
123.5
126.6
129.8
Service fee for reproduction of documents produced by private sector suppliers (O) Same as above Same as above 67.0 46.4 662.6 Upon receipt of request: For copied material: approx. 6 weeks For uncopied material: approx. 10-12 weeks The processing standard of 6 weeks for copied material has been met at 100% 2008-09
2009-10
2010-11
66.8
66.8
66.8
679.2
696.1
713.5
Postage and handling (O) Same as above Same as above 30.4 26.6 26.6 Not applicable   2008-09
2009-10
2010-11
34.4
34.4
34.4
27.3
27.9
28.8
Sub-total       540.5 448.8 3,209.0     2008-09
2009-10
2010-11
539.8
539.8
539.8
3,289.2
3,371.4
3,455.8
Fees charged for the processing of access requests filed under the Access to Information Act (O) Access to Information Act 2007 (as a result of amendments to the Federal Accountability Act) 9.5 7.2 6,365.5 30 days, or within allowable time extensions Access to Information Act: 99% of the formal requests were completed on time.
Privacy Act: 100% of the formal requests were completed on time
2008-09
2009-10
2010-11
10.2
10.2
10.2
6,524.5
6,687.9
6,854.8
Total (O)       550.0 456.0 9,574.5     2008-09
2009-10
2010-11
550.0
550.0
550.0
9,813.7
10,059.3
10,310.6


B. Date Last Modified:
N/A
C. Other Information:
The Web site www.collectionscanada.ca/archivianet contains further information regarding our services, prices and performance standards.
Rush service
Copies of textual documents and microforms by LAC staff Copies of 105-mm microfiches, maps and architectural drawings produced by LAC staff
Please note that written requests cannot be processed in less than 5 working days due to the following factors: registration of requests; delay of 24 hours for delivery of documents from off-site storage; identification of requested documents by staff; special handling of archival documents. Processing times apply once orders have been received in our services. Please note that written requests cannot be processed in less than 7 working days due to the following factors: registration of requests; delay of 24 hours for delivery of documents from off-site storage; identification of requested documents by staff. Processing times apply once orders have been received in our services.
Number of copies Response time Number of copies Response time
  In-person request Written request   In-person request Written request
100 Maximum of 100 copies per 24 hours 5 working days 50 Maximum of 50 copies per 24 hours 7 working days
500 - 999 5 working days 7 working days 250 - 499 5 to 10 working days
1,000 - 1,999 10 working days 500 - 749 10 to 15 working days
2,000 - 2,999 15 working days 750 - 999 15 to 20 working days
3,000 - 3,999 20 working days 1,000 - 1,249 20 to 25 working days
4,000 - 4,999 25 working days 1,250 - 1,500 25 to 30 working days
5,000 - 6,000 30 working days  



A. External Fee Service Standard Performance Result Stakeholder Consultation
Copies of :textual documents and microforms, 105-mm microfiches of maps and architectural drawings documents and archival records created in electronic formats by LAC staff Regular orders are processed within 30 days of receipt. For rush service see Table 6-A Section C. The processing standard of 30 days has been met at 95%. The processing standard for the rush service has been met at 100%. During 2007-08, Stakeholder Consultations were conducted with clients using the copying services at distance and in-person. 82% of clients were satisfied.
Copies of documents on microform produced by clients themselves. N/A Clients serve themselves. They pick-up the microforms from the shelf and make their own copies.Clients serve themselves. They pick-up the microforms from the shelf and make their own copies.  
Service fee for reproduction of documents produced by private sector suppliers. Upon receipt of request: for copied material: approx. 6 weeks; for uncopied material: approx. 10 -12 weeks. The processing standard of 6 weeks for copied material has been met at 100% The processing standard of 10-12 weeks for uncopied material has been met at 100% During 2007-08, Stakeholder Consultations were conducted with clients using the copying services at distance and in-person. 82% of clients were satisfied.



Table 14: Internal Audits (current reporting period)


Name of Internal Audit Audit Type Status Completion Date Electronic Link to Report
Privacy Compliance Approval of Management Response Sept 2009  

Evaluations (current reporting period)


Name of Evaluation Program Activity Evaluation Type Status Completion Date Electronic Link to Report
National Archival Development Program Making the documentary heritage known and accessible for use Formative Evaluation Completed September 2008 www.collectionscanada.gc.ca/about-us/014/012014-208-e.html
Electronic Link to Evaluation Plan: www.collectionscanada.gc.ca/about-us/014/012014-207-e.html

For supplementary information on the department's Internal Audits and Evaluations, please visit: www.collectionscanada.gc.ca/about-us/014/index-e.html