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Table of Contents

1. Effective date

2. Definitions

3. Policy objective

4. Policy statement

5. Application

6. Policy requirements

6.1 Service to the public
 6.2 Language of work
 6.3 Other requirements

7. Monitoring

8. References

8.1 Relevant legislation
8.2 Treasury Board Secretariat publications

9. Enquiries

Appendix A - Models for offices designated as bilingual

Appendix B - Models for unilingual offices

Appendix C - Model message

 

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